| Net Income | - | 3,167 | 2,981 | 2,963 | 2,613 | |
| Depreciation & Amortization | - | 565 | 524 | 466 | 441 | |
| Stock-Based Compensation | - | 79 | 64 | 56 | 45 | |
| Provision & Write-off of Bad Debts | - | 15 | 35 | 23 | 25 | |
| Other Operating Activities | - | -55 | 53 | -5 | 48 | |
| Change in Accounts Receivable | - | -322 | -875 | -1,064 | -248 | |
| Change in Accounts Payable | - | 11 | -35 | 200 | -33 | |
| Change in Unearned Revenue | - | 21 | 103 | 299 | 138 | |
| Change in Other Net Operating Assets | - | -333 | 3 | 407 | 229 | |
| Operating Cash Flow | - | 3,148 | 2,853 | 3,345 | 3,258 | |
| Operating Cash Flow Growth | - | 10.34% | -14.71% | 2.67% | 24.78% | |
| Capital Expenditures | - | -266 | -319 | -290 | -285 | |
| Cash Acquisitions | - | - | -113 | - | -186 | |
| Investment in Securities | - | -540 | 122 | -803 | -701 | |
| Other Investing Activities | - | 98 | 92 | 88 | 43 | |
| Investing Cash Flow | - | -708 | -218 | -1,005 | -1,129 | |
| Long-Term Debt Repaid | - | -245 | -151 | -125 | -94 | |
| Net Debt Issued (Repaid) | - | -245 | -151 | -125 | -94 | |
| Issuance of Common Stock | - | 1 | 4 | 2 | 2 | |
| Repurchase of Common Stock | - | - | -1,398 | -1,503 | - | |
| Common Dividends Paid | - | -1,777 | -1,697 | -1,703 | -1,226 | |
| Other Financing Activities | - | -95 | -46 | 4 | 1 | |
| Financing Cash Flow | - | -2,116 | -3,288 | -3,325 | -1,317 | |
| Foreign Exchange Rate Adjustments | - | -32 | -171 | -90 | 103 | |
| Net Cash Flow | - | 292 | -824 | -1,075 | 915 | |
| Free Cash Flow | - | 2,882 | 2,534 | 3,055 | 2,973 | |
| Free Cash Flow Growth | - | 13.73% | -17.05% | 2.76% | 38.54% | |
| Free Cash Flow Margin | - | 15.53% | 13.91% | 18.73% | 21.92% | |
| Free Cash Flow Per Share | - | 0.69 | 0.60 | 0.72 | 0.70 | |
| Cash Income Tax Paid | - | 1,114 | 1,088 | 1,020 | 863 | |
| Levered Free Cash Flow | - | 1,440 | 2,314 | 2,644 | 2,345 | |
| Unlevered Free Cash Flow | - | 1,475 | 2,336 | 2,661 | 2,361 | |
| Change in Net Working Capital | -959 | 1,299 | 324 | -82 | -13 | |