Inuvo, Inc. (INUV)
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Earnings Call: Q3 2022

Nov 15, 2022

Operator

Ladies and gentlemen, welcome to the Inuvo, Inc. Q3 2022 financial results conference call. Today's conference is being recorded. At this time, I'd like to turn the conference over to Natalya Rudman. Please go ahead.

Natalya Rudman
SVP, Crescendo Communications

Thank you, Keith, and good morning. I'd like to thank everyone for joining us today for the Inuvo Q3 2022 shareholder update call. Today, Inuvo's Chief Executive Officer, Richard Howe, and Chief Financial Officer, Wally Ruiz , will be your presenters on the call. We'd also like to remind our shareholders that we filed our 10-Q with the Securities and Exchange Commission yesterday. Before we begin, I'm going to review the company's Safe Harbor statement. The statements on this conference call that are not descriptions of the historical fact are forward-looking statements relating to future events. As such, all forward-looking statements are made pursuant to the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties, and actual results may differ materially.

When using this call, the words anticipate, could, enable, estimate, intend, expect, believe, potential, will, should, project, and similar expressions as they relate to Inuvo, Inc. are such a forward-looking statement. Investors are cautioned that all forward-looking statements involve risks and uncertainties, which may cause actual results to differ from those anticipated by Inuvo at this time. In addition, other risks are more fully described in Inuvo's public filings with the U.S. Securities and Exchange Commission, which can be reviewed at www.sec.gov. The company makes no commitment to disclose any revisions to forward-looking statements or any facts, events, or circumstances after the date hereof that bear upon forward-looking statements. In addition, today's discussion will include reference to non-GAAP measures.

The company believes that such information provides an additional measurement and consistent historical comparison of its performance. A reconciliation of the non-GAAP measures to the most direct comparable GAAP measure is available in today's news release on our website. With that out of the way, I'll now turn the call over to CEO Richard Howe. Please go ahead, Rich.

Richard Howe
CEO, Inuvo

Thank you, Natalya, and thanks everyone for joining us today. We are pleased to report our sixth consecutive quarter of year-over-year revenue growth for the Q3 of 2022. Year-to-date, revenues have increased 45% to $58.3 million for the nine months ended September 30th, 2022, as compared to the same period last year. On a trailing twelve-month basis, revenues have increased 47% to $78.1 million. For Q3 2022, we delivered $17.1 million in revenue. We experienced modest revenue growth for the Q3 year-over-year, which we believe was due in part to a deceleration in consumer spending.

The carryover effects of an unknowingly purchased invalid advertising from a well-known platform that we disclosed in the Q2 and from whom we are now seeking full reimbursement, and the loss of an agency client, which I will discuss in more detail in a few minutes. As it relates to the invalid traffic, Inuvo has reimbursed affected clients, and we are withholding the payment due the platform until such time as the issue is resolved. In the interim, the platform has shut down our accounts, and we estimate that this contributed roughly a million in lost revenue in Q3. We are currently in an arbitration proceeding with the platform regarding the dispute. As you know, Inuvo provides digital advertising technology and services across channels.

Our ValidClick platform principally serves advertising within the search and social channels, while the IntentKey principally serves the connected television, online video, display, cable television, and native channels. Through the first nine months of 2022, both platforms experienced strong growth with the IntentKey and ValidClick up roughly 121% and 20%, respectively, year-over-year. The social and search-related revenues from ValidClick represent roughly 67% of revenues, while the programmatic revenues associated with the IntentKey represent 33%. For the Q3 of 2022, IntentKey revenue increased 12% and ValidClick decreased 3% year-over-year.

As was mentioned in the Q2 transcript, revenues in that quarter were seasonally higher than expected, and as such, we messaged that Q3 could be impacted by a seasonal trend change in 2022 and the potential economic conditions that were looming, which turned out to partially be the case. Gross margins remained healthy in the Q3 at roughly 60% and 58% for the three and nine-month periods. Adjusted EBITDA was a loss of roughly $2.6 million. While this was more than expected, we would expect this to improve heading into the Q4. Adjusted EBITDA in the quarter was impacted mostly by lower revenues. The company's core strategy continues to be a growth-oriented strategy. As we have messaged on previous calls, we believe the industry we serve is not prepared for the implications of a consumer privacy-led future.

In fact, McKinsey & Company reported on this issue as early as April 2021, where they suggested that this shift would begin to threaten the $152 billion annual U.S. digital advertising industry starting in 2022 because that industry would lose access to consumer data. It is well known that incumbents rarely make the transition from one technological paradigm to another. Rather, they continue to hang on and/or adapt the services and technologies they currently use, invariably leading to lost market share to companies like Inuvo, who are not burdened by using outdated methods not aligned with the future. The next few years will define the winners from the losers within the advertising industry, and Inuvo is well-positioned to be among the winners.

Our opportunity remains to take market share during this period where these incumbents continue to use outdated technologies and therefore why growth remains our number one priority. We have continued to deliver exceptional results for clients within the IntentKey platform, where in the Q3 we performed on average 44% better than our clients' KPIs. We have yet to lose a client due to performance. When we do lose a client, it is almost always related to campaigns we are providing to an agency who owns the client relationship. Most of U.S. digital advertising spend occurs through these agencies. In Q3, we lost an estimated $2 million because of such a situation. In this case, our client, the agency, lost accounts we were servicing to a competing agency.

The frustration associated with this case was that one of the brands in question experienced the best month's performance in their history immediately preceding the transition to the new agency. That performance was the result of the IntentKey, and yet the account was still lost. We have remained in contact with the brand directly, and while they signed a 12-month agreement with the new agency, we may yet have an opportunity to win this brand back directly in 2023 as the performance delivered by the new agency continues to decline alongside the changes that are occurring within the advertising industry overall. On the sales and marketing front, we continue to build out a team of go-to-market executives capable of capitalizing on the opportunities resulting from a changing industry.

We are supporting their efforts through marketing activities that raises the Inuvo profile within that industry while aligning our brand with this privacy future. Universally, we see growing concern related to performance within prospects, particularly those who rely heavily on traditional platforms for that performance. We increased the size of the sales and account management teams by approximately 20% in Q3, and they have been busy submitting proposals in preparation for next year's media cycle. As our brand is becoming more recognized, we are seeing larger potential deal opportunities emerge. We noted in our Q2 call how we had started to deploy yet another artificial intelligence-based technology designed to solve an industry set challenge, itself an additional consequence of privacy and the deprecation of the cookie.

We now possess and make available generally to our clients technology that can determine the contribution of each channel being used as part of the overall media mix to the performance metrics being optimized. This technology can find the patterns in the historical performance related to individual channels and then suggest any given future period what the optimal mix of media should be without using any consumer identity-based mechanisms. This inability to understand and improperly measure the interactions between channels is a common reason brands fail to expand and why they choose to limit the number of channels they use. For example, we currently have clients for whom we are using this technology who market their products across as many as 10 different advertising environments, both online and offline.

The complexity of determining how to optimize across these channels is beyond the scope of most of our industry because it requires significant data science and data warehouse competencies, which Inuvo possesses. For a brand, it is imperative in this multi-channel advertising world that they can move advertising budgets away from channels where the demand and supply characteristics are not optimal to channels where they are, and then back again when those demand and supply metrics return. This must be done scientifically and just in time. We see this new capability as a significant investment within the industry and as a substantial differentiation as we continue to build an advertising and technology services company capable of meeting the needs of the future. I would like to turn the call now over to Wally for a more detailed assessment of our financial performance within the quarter.

Wally Ruiz
CFO, Inuvo

Thank you, Rich, and good morning, everyone. I'll recap the financial results for our Q3 of 2022. As Rich mentioned, Inuvo reported revenue of $17.1 million for the quarter ended September 30th, 2022, an increase of 1% compared to $16.8 million reported in Q3 last year. Both platforms, ValidClick and IntentKey, serve our multi-channel solutions for our clients. IntentKey revenue exceeded the prior year by approximately 12%, primarily due to new customers expanding their media spend. ValidClick revenue declined by 3% compared to the prior period of 2021 due to incidental issues resulting from the invalid advertising media acquired in the Q2 of last year.

Revenue split between the IntentKey and ValidClick was 33% and 67% respectively for the quarter that ended in the Q3 that ended September 30th, 2022, and that compares to 30% and 70% respectively for the same period last year. Our revenue is less concentrated in 2022 than before. Our largest client represented 33% of the total revenue. In the same quarter last year, our largest client, a different client than from this year, represented 36% of our revenue. Gross profit for the Q3 ended September 30th of this year totaled $10.3 million as compared to $13.1 million for the same period last year. Gross profit margin for the Q3 this year was 60% as compared to 78% for the same period last year.

The IntentKey platform has a lower gross margin than the ValidClick platform, but it has a greater overall net margin. The Inuvo gross margin decreases as IntentKey revenue becomes a greater percentage of the total revenue. In quarters past, cost of revenue was predominantly payments to website publishers and app developers that hosted advertisements that we served through the ValidClick platform, yielding a very high gross margin. As the programmatic channels associated with IntentKey intend to grow, continue to grow, they have become a larger percentage of our revenue and cost of revenue. IntentKey cost of revenue is predominantly payments to advertising exchanges that provide access to a supply of advertising inventory into which we serve on behalf of our clients advertisements using information predicted by the IntentKey artificial intelligence.

This is a greater cost than the historical payments we have made directly to publishers, but at the same time, on a net basis, it is more profitable. The very high ValidClick gross margins also have a high cost of traffic acquisition, which is accounted for in operating expense as marketing cost. The IntentKey does not have these costs associated with it. Our gross margins are also dependent upon the mix of advertising channels that we use to serve our clients. Many of our clients require a multi-channel digital media solution. One of our advantages is the ability to serve highly targeted prescriptive ads across multiple channels such as video, mobile, connected TV, linear TV, display, social, search, and native. Each of these channels yield varying gross margins depending on supply and demand.

The optimization of the media mix for clients can vary from client to client and over time. Generally, search and social are lower margin channels as we work within the walled gardens of large internet platforms that support these channels. We have better opportunities for margin expansion in other channels related to the open web. We expect gross margins for the remainder of the year to be roughly in line with the gross margins that we reported in the first three quarters of this year. Operating expenses were $14.1 million in the Q3 of this year, compared to $14.8 million in the prior year, a decrease of 5%. The largest component of operating expense is marketing costs. Note, as I previously mentioned, marketing costs are predominantly traffic acquisition costs associated with ValidClick.

Marketing costs were $8.6 million in the Q3 of this year, compared to $10.2 million in the same quarter last year. The lower marketing cost is due to the overall lower ValidClick revenue. Going forward, we expect marketing costs as a percent of revenue to continue to decline as revenue from the IntentKey platform continues to grow in overall share of Inuvo revenue. Compensation expense was $3.2 million in the Q3 of this year, compared to $2.8 million in the prior year, primarily due to higher employee salary costs, higher stock-based compensation expense, and accrued incentive pay. Our full-time and part-time employment was 92 at September 30th of this year, and that compares to 77 at September 30th of last year.

The majority of the increase in headcount occurred within sales support, and account management related to the IntentKey. General and administrative expense increased $381 ,000 in the Q3 this year compared to the prior year due to higher doubtful debt allowance, professional fees, and travel and entertainment expense. This was partially offset by lower facility expense and amortization expense. Net financing expense was approximately $13 ,000 in the Q3 of this year compared to $6 ,000 last year. The expense was a net of $22 ,000 of finance charges, partially offset by $9 ,000 of interest and dividend income from marketable securities. Turning now to other income and expense, we reported an expense of $79 ,000 that is associated with unrealized losses on trading securities as these securities are mark-to-market at quarter end.

We reported a net loss of $3.8 million or $0.03 per basic share, compared to $1.8 million net loss or $0.02 per basic share in the same quarter last year. The greater net loss in the current year quarter over the prior year is due primarily to $2.8 million lower gross profit, offset only by $765 ,000 of lower operating expense. Net income in this year's quarter also includes $1.2 million of non-cash items, including depreciation, amortization, and stock-based compensation. The Adjusted EBITDA loss for the quarter ended September 30th of this year was $2.6 million compared to a loss of $338 ,000 last year.

At September 30th of this year, we had cash and cash equivalents and marketable securities of $7.7 million and a net working capital of $5.9 million. In addition, we have a $5 million working line of credit, which we currently have no outstanding balance on. We maintain a simple capital structure with 120 million common shares outstanding, 4.9 million employee restricted stock units outstanding, and 300,000 warrants to purchase common stock. With that, I'd like to turn the call back over to Rich.

Richard Howe
CEO, Inuvo

Thanks, Wally. At 45% year-over-year growth through the first three quarters of 2022, we anticipate delivering solid revenue growth for the year on a year-over-year basis, and believe 2023 will be even more transformative for the company. Consequently, we remain laser-focused on increasing the brand awareness and adoption of our IntentKey AI technology, which is garnering extremely positive feedback and is gaining traction within a market where current identity-based targeting technologies can no longer scale. Overall, we are building a highly scalable model and expect to generate positive cash flow during the latter half of 2023 as we continue to grow revenue.

We believe our balance sheet remains strong enough to accommodate the working capital needs of the growing business. Should current Q4 trends continue, we would expect revenue to be between $19 million and $20 million. I will now turn the call over to the operator for questions. Operator?

Operator

Thank you. Ladies and gentlemen, if you'd like to ask a question, you may do so by pressing star one on your telephone keypad. Using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. Again, please press star one to ask a question. We will pause for a moment to give everyone an opportunity to signal for questions. We'll take our first question from Brian Kinstlinger with Alliance Global Partners. Please go ahead.

Shervin Zand
Analyst, Alliance Global Partners

Hi there. This is Shervin on for Brian. I have a few questions here. Want to start with if you could talk about the pressure on advertising budgets and if it's hurting both your segments. For IntentKey, is it small campaign sizes or fewer campaigns? On ValidClick, does the pressure on ad search budgets? Are you seeing more or less pressures than the corporate overall ad budgets?

Richard Howe
CEO, Inuvo

Could you ask the second question again, please? I got the first one, but I didn't catch all of the second one.

Shervin Zand
Analyst, Alliance Global Partners

Yeah. On ValidClick, do you see the pressure on search-

Richard Howe
CEO, Inuvo

Yes.

Shervin Zand
Analyst, Alliance Global Partners

Ad budgets, do you see that as generally having more or less pressure than the overall corporate ad budgets?

Richard Howe
CEO, Inuvo

Okay. Let me start with the first question, which was do we see pressure on budgets, and is that represented in the campaigns that we're running? The answer is both yes and no. I think we see an economic situation that is uncertain, and we believe our clients see the same things that we see. Now, as a consequence of that, we did start to see, not in a big way, but in a smaller way, the number of campaigns being run, actually it dropping, you know, for clients. The answer to that question is yes, we did see fewer campaigns, you know, in the quarter relative to the prior quarter.

As it relates to whether or not it's search or social or, you know, or the other channels that we cover, we see it generally throughout. You know, all of them, if you will, are to some degree being, you know, impacted, you know, by this. Now I don't want to mislead. It is an uncertain period. Like, you know, we're not quite sure if this is going to end, continue, or go away at this point. But there are some, let's just say some early indicators that potentially there's, you know, maybe something causing advertisers to pause for a second and see whether or not the economy is going to continue, you know, in an upwards fashion or a downwards fashion, you know, related to, you know, mostly to the, you know, the issues related to inflation.

Shervin Zand
Analyst, Alliance Global Partners

For the most part of those, you said maybe slightly fewer campaigns, the spend is overall have remained consistent?

Richard Howe
CEO, Inuvo

Yeah.

Shervin Zand
Analyst, Alliance Global Partners

Have they shrunk as well?

Richard Howe
CEO, Inuvo

With the reduction in

Shervin Zand
Analyst, Alliance Global Partners

Okay. Thank you. That's helpful. Second question, could you share the number of new logo wins for IntentKey during the Q3? At a high level, how have new logo wins trended in the Q4? I guess I'm trying to get at, during a recessionary period, are enterprises, will they be trying new ad tech, or should we expect new logo wins to be modest in the near term?

Richard Howe
CEO, Inuvo

The answer to the question is we haven't disclosed how many of the new logos that we have, so I won't do so right now. In fact, I'd have to go look it up to see what it is. I will answer it generally. In almost every seasonal cycle within the advertising industry, you sign up most of the new logos actually heading into the new year. Most companies, you know, do not want to make changes to whoever it is that's providing their advertising technology and services in the third and Q4s of the year because those are typically, especially in the e-commerce realm, you know, the most significant quarters related to their financial performance. There is generally a slowdown in the number of new logos we sign in the back half of the year compared to the front end of the year.

Shervin Zand
Analyst, Alliance Global Partners

Thank you. That's helpful. So the Q4 is usually seasonally strong. Can you provide anything to help us understand how you see this coming Q4? Will the Q4 be the strongest of the year in terms of revenue, or will there be that pressure you're talking about, so the Q4 will be below the Q3? Any details would be helpful.

Richard Howe
CEO, Inuvo

In my comments summary, I gave some guidance for this. You know, based on where we are today, November 15th, you know, with the revenue, you know, we've seen through November 15th, you know, we're projecting, you know, revenue in the Q4 somewhere between $19 million-$20 million.

Shervin Zand
Analyst, Alliance Global Partners

You mentioned that your top client, your largest client decreased from 36% of your total revenue to 33% of your total revenue. Have they communicated anything to you in terms of its near-term ad strategy related to IntentKey?

Richard Howe
CEO, Inuvo

Well, we talk to them all the time.

Wally Ruiz
CFO, Inuvo

Actually-

Richard Howe
CEO, Inuvo

Go ahead, Wally.

Wally Ruiz
CFO, Inuvo

I was just gonna say, Rich, that those are different clients, right? That it wasn't the same client from last year to this year.

Richard Howe
CEO, Inuvo

The general answer to the question is, you know, we're in dialogue with our clients all the time about the various components of the media mix associated with, you know, the deliverable. Of course, as I mentioned on the call today, which I highlighted it actually in the Q2, I mean, we have, you know, some incredible technology itself, again, artificial intelligence-based, that allows us to actually optimize media mix across channels in a way that as far as we can tell, has not been done before. The impact of it is yet again significant. You know, optimizing the media across channels is probably one of the hardest things to do in advertising, particularly as the number of channels grow.

Shervin Zand
Analyst, Alliance Global Partners

All right. Thank you so much. That's all I have.

Richard Howe
CEO, Inuvo

Thank you.

Operator

Ladies and gentlemen, as a reminder, star one for questions or comments, please. Star one. We'll take our next question from Jack Vander Aarde with Maxim Group. Please go ahead.

Jack Cadera
Equity Research, Maxim Group

Hey, guys. This is Jack Cadera calling in for Jack Vander Aarde. I actually just had one question. I know you guys mentioned already, you're still focusing on growth, which is nice to hear. I'm wondering on Adjusted EBITDA basis, is the goal to operate close to break even Adjusted EBITDA? I'm also wondering if you could share some color, if you think the macro environment adds any randomness to that. That's my only question. Thank you so much.

Wally Ruiz
CFO, Inuvo

Jack, it kind of-

Richard Howe
CEO, Inuvo

Wally, do you wanna take that?

Wally Ruiz
CFO, Inuvo

Yeah, it kind of broke up. I didn't hear the entire question. What was it about Adjusted EBITDA that you were asking, Jack?

Jack Cadera
Equity Research, Maxim Group

Sorry. Yeah. Wondering if your operating goal is to operate close to adjusted break-even EBITDA, and then also if there's any color on, you know, how macro affects any randomness to that?

Wally Ruiz
CFO, Inuvo

Yeah. Absolutely. Yeah, thanks for the question. Jack, we're focused on growing as quickly as possible. As Rich had mentioned in his comments, this is an opportunity for us. It's a window that we see over the next two years that's giving us an opportunity to get market share. We're growing as quickly as we possibly can within the constraints of attempting to be EBITDA neutral. We're at a negative now, but we have hit quarters where we have been positive, and we believe we can continue to be positive in the future. The focus is growing as quickly as we can, but to remain neutral to positive in Adjusted EBITDA as quickly as possible also. Yes, that is our goal.

Jack Cadera
Equity Research, Maxim Group

Thank you. That's amazing color. That's the only question I have. Thank you.

Operator

Ladies and gentlemen, this does conclude today's question and answer session. At this time, I'd like to turn the conference back to Richard Howe for any additional or closing remarks.

Richard Howe
CEO, Inuvo

Thank you, operator. Of course, I'd like to thank everyone who joined us on this call today. We appreciate your continued interest in our company.

Operator

Ladies and gentlemen, this concludes today's conference. We appreciate your participation. You may now disconnect.

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