The Lovesac Company (LOVE)
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Earnings Call: Q2 2020

Sep 11, 2019

Operator

Greetings. Welcome to Lovesac's Q2 Fiscal 2020 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to Rachel Schacter of ICR. Thank you. You may begin.

Rachel Schacter
SVP, ICR

Thank you. Good morning, everyone. With me on the call is Shawn Nelson, Chief Executive Officer, Jack Krause, President and Chief Operating Officer, and Donna Dellomo, Chief Financial Officer. Before we get started, I would like to remind you that some of the information discussed will include forward-looking statements regarding future events and our future financial performance. These include statements about our future expectations, financial projections, and our plans and prospects. Actual results may differ materially from those set forth in such statements. For a discussion of these risks and uncertainties, you should review the company's filing with the SEC, which includes today's press release. You should not rely on our forward-looking statements as predictions of future events. All forward-looking statements that we make on this call are based on assumptions and beliefs as of today, and we undertake no obligation to update them except as required by applicable law.

Our discussion today will include non-GAAP financial measures, including EBITDA and adjusted EBITDA. These non-GAAP measures should be considered in addition to and not as a substitute for or in isolation from our GAAP results. A reconciliation of the most directly comparable GAAP financial measures to such non-GAAP financial measure has been provided as supplemental financial information in our press release. Now I'd like to turn the call over to Shawn Nelson, Chief Executive Officer of The Lovesac Company.

Shawn Nelson
Founder and CEO, The Lovesac Company

Thanks, Rachel. Good morning, everybody, and thanks for joining us today. I will begin today's call by discussing the financial and operational highlights of our Q2 results. After which I'll briefly review our high-level thoughts around our outlook and provide an update on our tariff mitigation efforts. Then Jack Krause, our President and COO, will outline the progress we are making on our key growth initiatives, including details on an exciting new shop-in-shop program that is launching in Q3. Finally, Donna Dellomo, our CFO, will review our financial results and a few items related to our outlook in more detail. We feel great about our Q2 financial results. Net sales increased by almost 45% to $48.1 million.

Total comparable sales, which includes same showroom and internet sales, increased 40.7%, driven by a strong showroom comp increase of 31.8% and significant growth in our internet business of 71.5%. In Q2, we again saw our comp growth driven by both transactions as well as ticket growth, as our digital marketing strategies and multi-channel model allow us to draw new customers to the brand while also driving repeat purchase behavior. Adjusted EBITDA was a loss of $3.3 million for the Q2. Operationally, we made good progress against our strategic priorities in the Q2. A few highlights are, one, we continue to lean into marketing, including a successful Memorial Day campaign to increase brand awareness and drive sales, which is reflected in our almost 45% top-line growth for the quarter.

Two, we made strategic investments in our infrastructure to improve the overall customer shopping experience and position us for continued success as we scale the business, including expanded capacity and increased accuracy of customer delivery. Three, we opened two new and remodeled three showrooms during the quarter as we continue to increase our showroom presence. Four, we enjoyed strong results from our pop-up shop business with Costco, and given our continued success, during the quarter, we were given the opportunity to run an 18-day event on costco.com, which emulates the in-store pop-up shop partnership online. We had very encouraging results from this initial online event and have plans for another two online roadshows with Costco for later this year.

In addition to our pop-up shop business with Costco, we continue to foster new relationships with other retailers, and we are very excited to announce today our new partnership with Macy's to pilot four permanent shop-in-shop test locations. Not only will this increase our brand awareness and drive customer acquisition, but it is also a testament to the existing strength and appeal of our small but rapidly growing brand and innovative product line. Jack will discuss our Q2 operational progress and expand on the details of this exciting new partnership in just a moment. As it relates to our outlook, given our strong Q2 financial performance, our marketing, and other plans for the remainder of the year, we are reiterating today our fiscal 2020 annual revenue guidance of 40%-45% sales growth.

We are also reiterating our expectations for positive adjusted EBITDA for fiscal 2020. We are very pleased to be in a position to reiterate our full-year adjusted EBITDA outlook despite increased tariffs, which is a testament to the tremendous progress we have made with tariff mitigation actions, which I will now discuss. To start, I could not be more proud of our teams for their efforts and dedication to mitigating the impact of these special tariffs and optimizing our supply chain. Our focus on optimizing our supply chain is threefold. Number one, swiftly relocating manufacturing out of China. Two, negotiating aggressive vendor discounts. And three, assortment, promotional shifts, and surgical price adjustments that have shown zero negative impact on sales to date. First, in terms of relocating manufacturing outside of China, we have already successfully moved the majority of our Sactionals manufacturing to Vietnam and also Malaysia for redundancy.

Sactionals without covers currently represents approximately 57% of our overall sales based on costs. The remaining portion of our Sactionals production will have moved entirely out of China by the end of Q2 next year. A long-term Chinese manufacturing partner of ours is currently in construction on a new purpose-built, highly automated Sactionals factory located in Vietnam to support our continued rapid growth along with co-located cut and sew facilities for both Sacs and Sactionals covers. Based on our success thus far, we are confident that we will make progress this year toward resourcing the balance of our Sacs and Sactionals covers at a similarly rapid pace and expect to have only a small percentage of our covers manufacturing in China by the end of Q2 next year.

These expeditious production moves will eliminate our exposure to special tariffs and also result in lower first costs for these goods, even versus their pre-tariff levels, which you will see start to flow through our P&L with the turnover of the associated inventory throughout next year. Second, regarding vendor discounts. The minority piece of our Sactionals manufacturing that remains in China today has been discounted by our manufacturer to a cost that offsets most of the effect of the recently announced tariffs increase from 25% to 30%. Our cut and sewn covers for Sacs and Sactionals and various accessories like throw pillows and blankets still manufactured in China are all subject to list one through four tariffs, and we have recently achieved aggressive vendor discounts on all of these items as well to carry us through the near term as we transition nearly everything out of China.

We are particularly grateful to our vendors for their support in this area. They have been collaborative partners, and most of them are moving their operations with us out of China to various other countries in the region to retain our business, save on costs, and diversify our overall supply chain risk. As a result of this work, we are pleased to share that as of this month, only 44% of our total goods are now manufactured in China, down from approximately 75% at the end of last year. We expect this number to continue to fall by year-end by a few more points, heading towards zero before the end of next fiscal year if tariffs are not lifted.

It is because of all this swift execution and sourcing, coupled with surgical assortment and pricing adjustments and disciplined expense management that we expect to deliver positive adjusted EBITDA, even with all of the recent tariff elevations and additions and our growth. Essentially, by the second half of next year, we project that the majority of our products will be coming in at lower cost than they were a year ago, and our supply chain will be far more robust and diverse. This year, we expect gross margins to decline temporarily by 320-350 basis points for the full year versus last year. With our newly well-diversified supply chain and the lower corresponding ongoing product costs, we expect to return our run rate gross margins percent to the mid-50% range by the second half of next year.

Because of our exhibited pricing power, strong value proposition, collaborative manufacturing partners, and relentless innovation machine, we are confident that we can maintain these best-in-class gross margins over the long term. Finally, speaking of innovation, we are excited by the launch of the new Sactionals Power Hub this month. It is our first foray into electronics, and it opens the door into numerous new technology innovation opportunities ahead for this brand. The concept is patented, and we believe it will not only drive repeat business, increase basket size, and our average order value, but more importantly, because it's reverse-compatible with all the Sactionals pieces we've ever sold, it reinforces our unique commitment to our design for life ethos in the eyes of our loyal customers.

Sactionals are a platform that is designed to grow and evolve and allow customers to add to it or upgrade it throughout their own lifetime, even in ways they could not have imagined when they originally bought the product. Every Sactionals piece that we have ever sold over these many years already has the receiver hole embedded in it just waiting for this Power Hub, and maybe other inventions as well yet to come. We believe that over the long term, this will result in customer satisfaction and brand loyalty levels that will be unprecedented in the competitive landscape, not to mention the platform's unique implications in terms of sustainability and reduced waste in landfills. In summary, I'm very pleased with our financial and operational progress throughout the quarter.

As we look to the second half of this year, we will continue to focus on executing against our strategic initiatives and leveraging our distinct competitive advantages to realize the significant growth potential that exists for Lovesac. Before I turn the call over to Jack, I want to again thank all of our team members for the great job that they do day in and day out. Their hard work is driving our rapid growth, and we look forward to building on this performance as we move into the second half of the year. From our standpoint, it's simple. As I hope we've demonstrated across the four quarters we reported since becoming a public company, we're gonna keep delivering high sales growth while maintaining positive adjusted EBITDA on an annual basis.

External challenges notwithstanding, we are very confident in our ability to deliver on our near and long-term goals and look forward to updating you on our progress. I will now turn the call over to Jack, our President and COO, to go over our key priorities for the remainder of this year.

Jack Krause
President and COO, The Lovesac Company

Thank you, Shawn, and good morning, everyone. As Shawn said, we are pleased with our Q2 results. We delivered strong financial performance and continued to execute against our key growth initiatives. I will now review some of the operational highlights and discuss our plans for the remainder of the year. Starting with expanding our marketing efforts to increase brand awareness and drive sales. Our Q2 top-line results are a testament to the continued effectiveness of our marketing strategies. For the quarter, we achieved overall comparable sales growth of 40.7%, driven by web comps of 71.5% and showrooms at 31.8%. Overall, Memorial Day marketing ROI finished very strong, as indicated by our sales performance.

The Memorial Day tentpole TV campaign test markets saw strong lifts in weekly sales averages versus their 13-week sales average, increasing both sales and program ROIs. Given these encouraging results, we scaled the test to 11 markets for Labor Day, and subject to continued positive results, we will look to scale this nationally in the Q4 of this year. In terms of digital media advertising, the six-week Pinterest test campaign during Memorial Day proved to be an efficient driver of brand awareness and to-site traffic, with over 360,000 clicks to the site at a very favorable CPC or cost per click. We also saw great engagement within the platform with almost 30x increase in monthly viewers and an over 30x increase in monthly engagers.

Overall, we'll continue to test increased digital marketing in the second half as we continue to see increased ROIs as a result of the synergy with TV advertising. We will look at new efficient marketing strategies to drive the business as we look towards the Q4. Importantly, many of the marketing initiatives we have successfully tested so far this year to drive sales will be leveraged the most heavily in the Q4. Next, expanding and improving our showroom presence, we opened two new showrooms and remodeled three in the quarter, ending the quarter with a total of 80 showrooms and approximately 70 of our locations having been remodeled to the current rebranded showroom design. We remain on track to open 17 new showrooms in fiscal 2020, including showrooms in 12 new markets and improving our penetration in five markets. Turning to our pop-up shops.

In the Q2 of fiscal 2020, we operated 209 pop-up shops with Costco, up from 137 in the Q2 last year, which drove a 40.9% increase in our other channel sales to $7.4 million. Pop-up productivity increased 5.1% in the quarter. As discussed on previous calls, pop-up shops have been a contributor to our growth over the past 24 months. Last year, our 10-day road shows with Costco delivered a $1 per sq ft productivity multiples higher than even our own showrooms, driving over $19 million in net sales, which was over a 300% year-over-year growth. In addition, we believe these pop-up shops drive additional revenue on our website, both during and post-show.

We continue to believe that the pop-up shop format allows us to capitalize on customer acquisition opportunities in high traffic locations by showcasing a limited offering of our products in areas where we don't necessarily have a showroom presence, introducing our brand and unique product attributes to a wider market. Due to the success of our road shows, we worked with Costco to bring an 18-day event to costco.com, providing Lovesac with nationwide coverage. This event ran in July, and the results were very encouraging. The dot-com event generated nearly $750,000 in sales in 18 days, and due to the success, we've scheduled an additional two events for the balance of the year.

We've also been exploring more permanent shop-in-shop opportunities to deploy a similar concept with other retailers and are very pleased to announce that we have officially entered into a partnership with Macy's to pilot a test of shop-in-shops in four highly attractive Macy's locations in Q3 of this year. The locations include their Herald Square flagship store in New York City, as well as Carle Place Furniture Gallery in Long Island, the Los Cerritos Center in L.A. County, and Lenox Square in the Buckhead District of Atlanta. Macy's is a logical choice for us as they have demonstrated the ability to be a leader in bringing innovation to the retail furniture space.

We have had tremendous success with pop-up shops outside of our own channels and look forward to establishing additional reach for the Lovesac brand with Macy's as we expand the Lovesac shop-in-shop presence in an agile and efficient manner. Unlike the Costco road shows, which are 10-day shows and pop-up locations, the Macy's tests will be launching permanent asset-light shop-in-shops in key Macy's locations. We know that experiencing the Sactionals demo is extremely important to many customers' shopping journeys, and through this partnership, we'll be able to deliver more demos to a broader audience and accelerate adoption of the Sactionals platform. We believe the Macy's brand and customer profile is a great fit with the Lovesac brand and look forward to kicking this pilot off in Q3 with a majority of the sales impact expected in Q4.

These shop-in-shops will be designed to be permanent locations carrying the same digital technology of our showrooms and will be staffed by Lovesac employees under the direct supervision of our sales operation team. Because these will be run like our own showrooms, we expect margin rates and contribution to be similar to our freestanding showrooms, but with significantly less CapEx investment. Less than a third of our current CapEx per showroom. The current plan is to test these four initial locations for at least a full year prior to expansion, and we will continue to update you on test details, performance, and potential expansion plans as that information becomes available. Finally, as part of our continued investment in our team in support of our substantial future growth, we're very excited to announce the appointment of Tom Lee as our Chief Supply Chain Officer, effective September 9.

Tom is a seasoned supply chain and merchandising executive, and most recently served as SVP Chief Supply Chain Officer of SpartanNash. Prior to that, he spent years at Walmart and Office Depot in both senior supply chain and merchandising roles. We are very excited to have him on board and look forward to benefiting from his expertise as we continue to develop a world-class supply chain that delivers an unparalleled customer experience. This important addition positions the business well for continued success. In summary, we are pleased with our Q2 results and the operational progress made on our strategic priorities, including all of the tariff mitigations work that Shawn went over. As we look to the remainder of the year, we'll continue to focus on growing the business and strategically investing in our infrastructure and technology to position the business for long-term growth.

Donna will discuss our guidance in further detail, but as we look ahead, we continue to be confident in the drivers of our business, of which we will see the greatest impact in Q4, including the new business opportunities I just discussed with Costco and Macy's, the marketing plans with proven highest effectiveness and year-over-year spend increases in Q4, as well as increased showroom openings, along with the launch of the Power Hub that Shawn discussed. With that, for a more detailed review of our Q2 results, as well as a few items related to our outlook, I will now turn the call over to Donna Dellomo, our Chief Financial Officer.

Donna Dellomo
EVP and CFO, The Lovesac Company

Thank you, Jack. Good morning, everyone. I will begin my remarks with a review of our Q2 results, and then provide some commentary around our thoughts for fiscal 2020. Total net sales increased 44.8% to $48.1 million, from $33.2 million in the prior year quarter. This sales growth was driven by strong showroom, internet, and pop-up shop performance, with both transaction as well as ticket growth resulting from successful advertising and marketing strategies, which drew new customers to the brand while also driving repeat purchase behavior. An increase in the number of showrooms also helped fuel our Q2 sales performance. Comparable sales, which includes showroom and internet sales, increased 40.7%. Comparable showroom sales increased 31.8% and represents our 11th consecutive quarter of positive comp showroom sales increases.

We opened 2 new showrooms and ended the quarter with 80 showrooms. Looking at our results by channel for the Q2, showroom sales increased 35.8% to $31.3 million. Internet sales increased 71.5% to $9.5 million. Our other channel, which includes our pop-up shops in Costco locations, increased 57.7% to $7.4 million. By product category, our Sactionals sales increased 51.5%, our Sacs sales increased 35%, and our other category sales, which includes decorative pillows, blankets, and other accessories, decreased to $200,000 from $800,000 in the Q2 as compared to the prior year quarter. Gross profit dollars increased 36.1% to $24.3 million in the Q2.

As expected, gross margin percentage decreased by 320 basis points to 50.4% from 53.6% reported in the same period last year. This year-over-year decline was primarily driven by the 10% tariff impact, partially offset by reduced costs of our Sactionals and Sacs products, primarily related to cost savings from a change in the sourcing of our Lovesoft and down blend fills, and an ongoing shift of our manufacturing to Vietnam and other countries outside of China. For the Q2, total SG&A, excluding advertising and marketing expense, increased 7.3% to $22 million from $20.5 million in the Q2 of last year. Excluding approximately $300,000 of other non-recurring expenses, total SG&A increased to $21.7 million.

The increase in SG&A was driven largely by variable expenses related to the increase in sales, as well as higher employment costs and rent, which were partially offset by a decrease in overhead expenses and equity compensation as detailed in our press release. As a percentage of sales, total SG&A expense decreased by 15.9%, driven largely by decreases in stock compensation and IPO-related expenses as described above. Our investments in advertising and marketing, which benefit extended periods, increased $2.5 million or 68.8% over Q2 prior year. As a percentage of sales, advertising and marketing expenses increased 180 basis points to 12.6% this quarter, largely due to an increase in advertising related to Memorial Day, which had a very positive ROI.

Depreciation and amortization increased $447,000 from the prior year period to $1.2 million, principally related to capital investments for new and remodeled showrooms. In the Q2 of fiscal 2020, operating loss was $4.9 million compared to an operating loss of $7 million in the Q2 of last year. In the Q2 of fiscal 2020, adjusted operating loss was $4.6 million, excluding approximately $300,000 of non-recurring expenses. In the Q2 of fiscal 2019, adjusted operating loss was $5.7 million, excluding approximately $1.3 million of non-recurring expenses. Net interest income was $169,000, which relates to the impact of our IPO and other primary share financings.

Tax expense in the Q2 of fiscal 2020 and 2019 was less than $10,000 and is related to minimum state income tax liabilities. Before we turn our attention to net income, net income per share and EBITDA, I would like to point out that my discussion of these metrics will focus on net income and net income per share adjusted for the IPO and other financing costs, as well as adjusted EBITDA. Please refer to the terminology and reconciliation between each of our adjusted metrics and their most directly comparable GAAP measurements in our earnings release issued earlier today. Adjusted net loss was $4.5 million in the Q2 of fiscal 2020, compared to an adjusted net loss of $5.7 million in the Q2 of fiscal 2019.

Net loss per share adjusted for the IPO and financing costs was $0.31 in the Q2 of fiscal 2020 and $0.63 in the Q2 of fiscal 2019. Adjusted EBITDA was a loss of $3.3 million, as compared to a loss of $2 million in the Q2 of last year. Turning to our balance sheet, we ended the quarter with $44.2 million in cash and cash equivalents. Ending inventory increased 101% year-over-year, driven by higher sales as well as an increased investment in the weeks of supply of inventory on hand to support sales growth across all channels to be agile enough to support the success of our advertising and marketing investments, and includes an increase in capitalized freight and warehousing costs relative to the build of inventory and tariff charges.

Now, I would like to discuss a few items as it relates to our fiscal 2020 outlook. From a showroom perspective, for the full fiscal year 2020, we are on track to open 17 new showrooms for this year with 11 showroom openings in the second half of fiscal 2020 and continue to expect to remodel eight. We are now referring to our Costco roadshows as pop-up shops and our Macy's pilot as shop-in-shops, given the nature of the shop setup. As mentioned for fiscal 2020, we will operate three Costco online roadshows in addition to our in-store pop-up shops with Costco, as well as four pilot shop-in-shop locations with Macy's. We continue to expect to deliver strong levels of sales growth between 40%-45% in full fiscal 2020.

However, we do expect Q3 revenue to be below the low end of our annual growth target with growth of approximately 30%, while Q4 is expected to be significantly above the high end of this annual range. This expected cadence is due to the following items. We expect to see a deceleration in total comp sales in Q3, with Q3 comps expected to be slightly ahead of Q3 total sales growth, with a significant increase in total comp sales in Q4. However, it's important to point out that Q3 total comps on a two-year basis are projected to be in line with Q2 of fiscal 2020. Normal seasonality of the business with Q4 being our largest volume quarter. The cadence of planned investments in marketing and advertising with investments in working media strategically being made late in Q3, which have greater ROIs and greater impact on Q4 sales growth.

In addition, total showroom revenue will be impacted by the timing and the number of new showroom openings during Q3 and Q4, which this fiscal is weighed more heavily in Q4 than Q3. The number of Costco pop-up shops continued to increase over prior year, with the most significant increase in the number of pop-up shops happening in the first half of fiscal 2020 as compared to prior year. Second half 2020, Costco pop-up shops are projected to be as revenue productive as those in the first half of fiscal 2020. The new initiatives that Jack mentioned to include costco.com roadshows and the four new Macy's pilot shop-in-shops will have the greatest amount of fiscal 2020 impact on Q4 revenues. Consistent with the just-discussed expected sales growth cadence, we expect a larger Q3 adjusted EBITDA loss than we reported in Q2, followed by a substantial improvement in Q4.

Given the significant tariff mitigation process we've made, as Shawn discussed, we continue to expect to generate positive adjusted EBITDA for fiscal 2020. We expect full-year gross margins for fiscal 2020 to be approximately 320-350 basis points lower than fiscal 2019, principally related to the following. Expected tariff pressure, which is being offset by mitigation actions and SG&A initiatives. Investments into our distribution infrastructure to support future growth. A slight headwind due to the continued shift in product mix towards Sactionals, as well as a slight impact from higher pop-up shop channel mix sales. These decreases are partially offset by product margin gains relating to changes in discounting of promotional strategies, reduced product costs related to vendor sourcing strategy and vendor rebates, as well as an accelerated shift of sourcing outside China.

In terms of SG&A, excluding advertising and marketing expense, as previously mentioned, we expect the most significant SG&A leverage to be generated in Q4, given the seasonality of our business. As a reminder, embedded in our SG&A outlook is all of the investments we are making in the business across people, process, and infrastructure, and our Q4 net sales volumes enable us to produce the greatest amount of leverage on these investments over the prior year. In summary, while we continue to expect quarterly fluctuations due to the timing of our tariff mitigation efforts, our advertising and marketing investments and investments across all areas of the business to support the significant growth opportunity we have, we anticipate that we will again deliver a high sales growth rate and will generate a positive adjusted EBITDA in fiscal 2020.

Finally, as it relates to capital expenditures, we now expect to incur approximately $11.5 million of CapEx in fiscal 2020 versus our prior guidance of approximately $13 million due to a timing shift of investments of the Sacs manufacturing CapEx to fiscal 2021. The vast majority of our CapEx will be spent on the opening of 17 showrooms, the remodel of approximately eight legacy stores, the opening of four Macy's shop-in-shop pilot locations, and approximately $1.3 million being invested into the Sacs manufacturing facility this fiscal. The remaining spend is being allocated to technology in our showrooms, inventory management and logistics systems, e-commerce platform enhancements, and for headquarters data and support systems. For all other details related to our results, please refer to our earnings press release. With that, we would like to turn the call back to the operator, who can open it up for questions. Operator?

Operator

Thank you. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. Our first question is from Dave King with Roth Capital Partners. Please proceed.

Dave King
Managing Director and Senior Research Analyst, Roth Capital Partners

Thanks. Good morning, everyone.

Shawn Nelson
Founder and CEO, The Lovesac Company

[crosstalk] Good morning, Dave.

Dave King
Managing Director and Senior Research Analyst, Roth Capital Partners

I guess maybe first off, what's driving the confidence in the Q4 growth versus the Q3 guidance you laid out? It sounds like some of that's Macy's, but what are you anticipating from a two-year comp perspective versus what you had in Q2 and what you're expecting for Q3 and what's driving that?

Jack Krause
President and COO, The Lovesac Company

Yeah. Hey, Dave, it's Jack. We believe, roughly speaking, the two-year comps will maintain pretty consistent throughout the year. Obviously, we're going against tougher and tougher comparables. The reason we feel confident in that is, it's harder to see in terms of total marketing spend on a quarter-to-quarter basis. The working marketing, the effect of our working marketing, which starts in Q3 and goes into Q4, will be by far the greatest impact in Q4, with roughly year-over-year working media spends over +60%. Whereas if you look at the effect of the Q3 media, it was roughly flat to a year ago. That'll give us a dramatic increase in comparable sales acceleration.

Dave King
Managing Director and Senior Research Analyst, Roth Capital Partners

Okay. Okay, that helps.

Jack Krause
President and COO, The Lovesac Company

Just background on that, the reason that we're doing that delay is, as we've talked about earlier, we've had several tests going on, and as we do our analysis, the opportunities to implement have come really in the Q4 versus Q3.

Dave King
Managing Director and Senior Research Analyst, Roth Capital Partners

Okay. I know, I know it's a little bit early on that front, but can you talk about the initial performance of the expanded regional media runs you had prior to Labor Day? Are the ROIs increasing? You know, any early learnings so far?

Jack Krause
President and COO, The Lovesac Company

The tentpole events, the expansion of the events is showing increases in ROI and run rate. At this point, we believe they'll be part of the Q4 program. What I'll need to do is we still haven't done sort of the final analysis of our Labor Day media. We'll be finalizing that in the next couple weeks and then putting it into a Q4 finalized programming.

Dave King
Managing Director and Senior Research Analyst, Roth Capital Partners

Okay. That's good color. All right. Thanks. Thanks for the question.

Operator

Our next question is from Brian Nagel with Oppenheimer & Co. Inc. Please proceed.

Brian Nagel
Managing Director and Senior Analyst, Oppenheimer & Co. Inc.

Nice quarter.

Jack Krause
President and COO, The Lovesac Company

Thanks, Brian.

Brian Nagel
Managing Director and Senior Analyst, Oppenheimer & Co. Inc.

The first question I wanna ask, and I apologize, Donna, when you were laying out the guidance for sales Q3 and Q4, I maybe just missed it. Could you remind me or reiterate what the sales guidance for the third and Q4 is and the components of that?

Donna Dellomo
EVP and CFO, The Lovesac Company

What we're saying is that year-over-year, total sales we're expecting to increase about 30%, with a significant increase in Q4. We're still aligning with the annual guidance of 40%-45%. We didn't give guidance for Q4, but it will be significantly higher than the high range of the 40%-45% annual guidance that we've provided.

Brian Nagel
Managing Director and Senior Analyst, Oppenheimer & Co. Inc.

Got it. We can back into that just given it's basically a missing piece. The primary reason for that, again, I'm sorry, 'cause I know I think I just wanna make sure I get this right. The primary reason for that, sort of, say, choppiness is, one, the more difficult comparison, and then two, just the cadence of the marketing investment?

Jack Krause
President and COO, The Lovesac Company

Yeah. There are two things. You're right. That, I'll confirm that comment. It's really broken into two things. You have on a comps basis, I just explained that we're dramatically increasing our marketing, relatively speaking, our working marketing in the Q4 relative to the third. We believe we'll get significantly higher lifts. The other component of that is just initiatives. For example, in the Q4, we'll have a dramatic increase in new showroom openings versus the third. The Q3 was really our lowest rate of new showroom openings we've had in the last several quarters. In the Q4, we'll also get the results of the Macy's shop-in-shop rollout, as well as the two additional Costco shows we mentioned. Those will have an incremental effect. We have some comp effects as well as just new business initiatives kicking in in the Q4.

Brian Nagel
Managing Director and Senior Analyst, Oppenheimer & Co. Inc.

Got it. The other question I had, this with regard to gross margins, you know, clearly you've been, as you articulated in the press release and in your prepared comments, there's been a lot of efforts done to deal with, so to say, the tariffs. Congrats on that. As we look at the gross margin degradation here in the Q2, is there a way to parse that out of how much of that, so we're down, what? 330 basis points year-on-year. How much of that is investment or one time in nature as you deal with these tariffs versus a newer run rate type number?

Donna Dellomo
EVP and CFO, The Lovesac Company

Yeah. The guidance that we had given, and it's still pretty consistent, that about 75% of that decrease in margin year-over-year is related to the tariff pressure. The other 25% relates to initiatives we have with opening up multiple warehouses, investing into some infrastructure, some cost increases on FedEx, some cost increases relative to the increase in inventory levels. But the majority, or at a minimum of 75% relates to the impact of tariffs.

Brian Nagel
Managing Director and Senior Analyst, Oppenheimer & Co. Inc.

Okay. Got it. Then my final question with regard to Macy's, recognizing it's very, very early, how should we think about 'Cause it sounds to me like the Macy's initiative will be closer to or more analogous, so to say, to one of your own showrooms. How should we think about the economics of a Macy's location in a showroom? The second question on that is, you know, now this, so Costco, Macy's, are you in discussions whether we should expect other type of retail partnerships in the not too distant future?

Jack Krause
President and COO, The Lovesac Company

Yeah. Good question. I think you're right. I think Macy's is more analogous to our own showrooms, really with it being an asset light execution. We expect the CapEx spend on the Macy's to be less than 1/3 of a normal showroom, and we expect those to obviously it's pretty easy to assume our hurdle rate would be the same types of returns we wanna get as we would in showrooms. If you look at the CapEx that way, you could easily say that roughly between 30%- 50% of the run rate of a Macy's shop-in-shop will be roughly 30%-50% of a normal showroom. Obviously, there are huge exceptions.

For example, Herald Square is a substantial opportunity, so that we'd look at that separately. It's very early. You know, obviously I think the best way to look at it is look at the math and the CapEx investment and the way we're running them and, you know, model in what, you know, what you think makes sense, because that's gonna be as close as it is right now, because what we're really doing is testing it out.

Brian Nagel
Managing Director and Senior Analyst, Oppenheimer & Co. Inc.

Got it. Thank you.

Operator

Our next question is from Thomas Forte with D.A. Davidson. Please proceed.

Thomas Forte
Managing Director and Senior Research Analyst, D.A. Davidson

Great. Thanks for taking my question. I had a couple follow-ups on Macy's. The first question I had is, I know Jack touched on this a little, but why Macy's? Do you feel like they have a similar core customer base, just in general? How should we think about the economics of the Macy's versus Costco? Refining that last question, if this pilot results in more shop-in-shops in Macy's, would you then limit adjacent showroom locations near those shop-in-shops?

Jack Krause
President and COO, The Lovesac Company

Good question. One is why Macy's? I think we're really looking at it. I think the one thing to do is think of this as a collaboration with Macy's and their top stores. If you look at the top 100 Macy's to the top 50 Macy's, we see a lot of shared attributes with our customers. Macy's is also a significant retailer in the furniture segment with hundreds of millions of dollars sold there. We think it's a huge opportunity for furniture shoppers with like characteristics to be able to experience our product. Especially in those top Macy's, they're really doing a lot of interesting things, and I think it'll be a great partnership.

In terms of the way it works, since they are working much more like a showroom in terms of the way we will staff them with our own employees, we manage them through our own system, and we are essentially paying a rent rate to be inside of them that we expect the contribution of these to be significantly higher than what we've seen in the Costco pop-up shops because of the way those are run.

Thomas Forte
Managing Director and Senior Research Analyst, D.A. Davidson

Adjacencies for other showrooms. Would you not build a showroom within you know a close proximity to a Macy's shop-in-shop?

Jack Krause
President and COO, The Lovesac Company

Yeah, a little bit of insight into that. The way we're running the Macy's test, the reason we ran those four is for some interesting test parameters. For example, Herald Square is very close to our Flatiron District showroom. We'll look at what happens between showrooms that are less than a mile apart. We'll also have a test which has a showroom in the same mall as the Macy's, and we'll have that opportunity to see what happens. Then we have a showroom in the Carle Place Macy's. This is one of their furniture locations, and we'll see what happens there. Really at this point, that. The primary purpose of this test is to understand the dynamics and then to start laying out a plan in terms of how we maximize our penetration at the most efficient way and also do it in a win-win way with our Macy's partners.

Thomas Forte
Managing Director and Senior Research Analyst, D.A. Davidson

Great. Sounds very thoughtful, Jack. Thank you very much.

Jack Krause
President and COO, The Lovesac Company

Thank you, Tom.

Operator

Our next question is from Alex Fuhrman with Craig-Hallum. Please proceed.

Alex Fuhrman
Senior Research Analyst, Craig-Hallum

Great. Thanks very much for taking my question, and congratulations on another very strong quarter. You know, a couple things that I wanted to touch on here. One is, you know, it certainly sounds like you guys have made a lot of progress in moving your production out of China and have a good line of sight to being completely out of there. You know, it sounds like you're, you know, relative to the prior conference call, it sounds like that has moved a lot faster and better than expected. Can you give us a sense of what's driving that? I mean, it sounds like your vendors have been, you know, incredibly supportive. Have there just been more buy-in and capital commitment on the part of your vendors than you expected? Just kind of curious why you've been able to accelerate that so nicely.

Shawn Nelson
Founder and CEO, The Lovesac Company

Yeah, great question. We have been moving very rapidly, and we intend to continue moving rapidly. I don't believe that we ever intended to go slow. I just don't think we gave specific guidance on how fast we thought we could do it. I think everything's moving according to our plan, and it's exactly that. Our current suppliers have been very supportive, and in most cases, as I described, are investing themselves in other countries outside of China, Malaysia, Vietnam, and even some others that are coming up. Meanwhile, for the goods that are, you know, left behind still, they're offering us heavy discounts in order to keep that business and kind of get through the tunnel as it were, with their lights on so that they can support us on the other side, outside of China.

I think it's just a confluence of things going well, things going according to plan, and, you know, our ability to execute, which obviously in the public market, you know, we're only a year out, and I think it's a matter of those watching Lovesac getting, you know, familiar with how we operate.

Alex Fuhrman
Senior Research Analyst, Craig-Hallum

Great. That's really helpful. Thanks, Shawn. Then a couple questions just on the Macy's partnership. You know, obviously this sounds like a huge opportunity. You know, big difference relative to Costco, you know, I imagine is that Macy's is a large furniture retailer on their own. I'm curious, you know, if you have a sense of or if it's been a big part of your negotiations with Macy's, where in the stores your shop-in-shops are gonna be located? Are they gonna be in the furniture sections? Are you maybe going to do some that are near other furniture brands and some that aren't? Just curious, you know, how we should think about the placement of those shop-in-shops.

If it's going to be your own employees, is it fair to assume that you will be able to capture all of the customer data and own that customer relationship?

Jack Krause
President and COO, The Lovesac Company

Great questions. Yeah, our teams, I can tell you it varies by, you know, the Macy's organization from the way they operate, obviously, because of the stores are such a big volume and they have independent store management. The negotiations are store by store. We literally have to do walkthroughs with their teams in every store. What I can tell you is that they really believe in terms of the Macy's, I'd say that the Macy's evolution, they believe this type of relationship is critical, and they're putting us in some key places, and we've walked the stores with them and are very happy with the locations, and they're primarily very strong locations. Not necessarily, obviously, next to furniture because in a lot of the locations we're testing, they're not even in furniture sections.

That's part of our learning agenda is to figure out what works most. I would expect coming out of this, along with the answer to some of Tom's questions, would be some answers to your questions in terms of what adjacencies are working most effectively, what parts of the model are working, are there attributes of a Macy's store over another store that allow us to accelerate the fastest. That's all that we're trying to do now, so that hopefully the next time we talk about this, we have some answers, and we start laying out, you know, an execution plan. Good questions, and we'll keep you posted on it.

Alex Fuhrman
Senior Research Analyst, Craig-Hallum

Great. Thanks very much for that. Lastly, you know, your marketing has of course been very successful over the last couple of years, and TV seems to have played a nice role in that. You know, it looks like up until the last couple of months, it had basically been different versions of the same TV commercial, and then you came out with a different creative a few months ago. Can you talk a little bit about have you seen a lift from that new TV creative? Or you know, was there maybe something you know, kind of a magic formula in the last commercial? Just kind of curious, you know, now that you've got your second commercial out there in the market, what type of response you've seen from that?

Jack Krause
President and COO, The Lovesac Company

Yeah, good question. I would say this. We're very careful, obviously, because we had such a successful creative execution as we started with this new execution. We tested these quantitatively and the new in a quantitative research mode in terms of persuasion and brand attributes, et cetera. The new commercial actually tested equal to or better than the old one across the board. We also can tell you that initial results on the new television are showing that it's driving traffic at levels that we expect it to drive it historically.

Now, other than that, I think you start to get into a whole media mix discussion, which I can't get into because we still don't have the total results for the Labor Day media run, which is still being analyzed and actually still, you know, the post-Labor Day work is still going on. So we'll probably have a lot more information for you in the next quarter about that, but we're feeling very good about the creative overall.

Alex Fuhrman
Senior Research Analyst, Craig-Hallum

That's terrific. Well, thanks very much, all of you.

Jack Krause
President and COO, The Lovesac Company

Thank you.

Donna Dellomo
EVP and CFO, The Lovesac Company

Thank you.

Operator

Next, we have a follow-up question from Thomas Forte with D.A. Davidson. Please proceed.

Thomas Forte
Managing Director and Senior Research Analyst, D.A. Davidson

Great. Thanks. An investor asked me to ask the following question. They were real impressed with your comments on your gross margin outlook for next year, returning to the mid-50s. Can you once again discuss what are the inputs that will drive that strong gross margin performance next year?

Shawn Nelson
Founder and CEO, The Lovesac Company

Yeah. I mean, the pressure on the business has been largely tariffs, as Donna has spoken to. You know, we have a few other, you know, outside pieces, be it freight or, you know, pressures in the, in the supply chain, logistics, et cetera, that are small, and Donna can touch on that. But the vast majority has been tariffs. So as we mitigate those tariffs primarily through exiting China, not only are we then, you know, tariff-free, as it were, at least special tariff-free, but we also, as I mentioned, are getting lower first costs in these, outside countries. We were operating in the mid-50s% range on gross margins, and we expect to get right back to that as that product flows through our supply chain.

It'll be the second half of next year before on a run rate basis, you know, we begin to see that, you know, return to those levels. You know, because it's a run rate basis, it may take even longer to flow through the P&L, as it were. We feel very good about our ability to get back there and our ability to maintain that going forward. I don't know, Donna, if you have anything else to add.

Donna Dellomo
EVP and CFO, The Lovesac Company

No. I mean, not really. The major component is the tariff, some investments into infrastructure, which we will still continue to see through next year. I think we'll start to see less of an impact on the shift to the pop-up shops and Sacs and all. I think we're seeing the greatest amount of that shift happening now. When that all starts to level itself out, as Shawn has mentioned, we'll start to see on a run rate, right, start to see those margins elevate. You know, we don't expect the full year to come in at that, we'll start to see the quarters in the second half start to elevate to the higher mid-50% range.

Thomas Forte
Managing Director and Senior Research Analyst, D.A. Davidson

Great. Thank you, Shawn. Thank you, Donna.

Jack Krause
President and COO, The Lovesac Company

Yeah. Just to add a note. Beyond that, I think it's important to state that, you know, we've just hired Tom Lee as our Chief Supply Chain Officer. I think in the next 18-24 months, we'll really be working on combining that supply chain and the logistics aspects into a value chain that allows us to start leveraging other areas. So I think we've only just begun to really get efficient as a company, and we'll be catching up with that growth in the next 18-24 months outside of the whole tariffs issue.

Thomas Forte
Managing Director and Senior Research Analyst, D.A. Davidson

Great. Thank you, Jack.

Jack Krause
President and COO, The Lovesac Company

Thank you.

Operator

We have reached the end of our question- and- answer session. I would like to turn the call back over to management for closing remarks.

Shawn Nelson
Founder and CEO, The Lovesac Company

Thanks very much for your support as investors, and we appreciate all the questions and encourage you to continue to keep an eye on us as we grow.

Operator

Thank you. This concludes today's conference. You may disconnect your lines at this time, and thank you for your participation.

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