Good day, and welcome to the Mitek Systems fourth quarter and fiscal 2019 financial results conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Todd Kehrli, MKR Group. Please go ahead, sir.
Thank you, operator. Good afternoon, and welcome to Mitek's fourth quarter and full year fiscal 2019 earnings conference call. With me on today's call are Mitek's CEO, Max Carnecchia, and CFO, Jeff Davison. Before I turn the call over to Max and Jeff, I'd like to cover a few quick items. This afternoon, Mitek issued a press release announcing its fourth quarter and full year fiscal 2019 financial results. That release is available on the company's website at miteksystems.com.
This call is being broadcast live over the internet for all interested parties, and the webcast will be archived on the investor relations page of the company's website. I want to remind everyone that on today's call, management will discuss certain factors that are likely to influence the business going forward. Any factors discussed today that are not historical facts, particularly comments regarding our long-term prospects and market opportunities, should be considered forward-looking statements. These forward-looking statements may include comments about the company's plans and expectations of future performance.
Forward-looking statements are subject to a number of risks and uncertainties, which could cause actual results to differ materially. We encourage all of our listeners to review our SEC filings, including our most recent 10-K and 10-Q, for a complete description of these risks. Our statements on this call are made as oft today, November 7th, 2019, and the company undertakes no obligation to revise or publicly update any of the forward-looking statements contained herein, whether as a result of new information, future events, changes in expectations, or otherwise.
Additionally, throughout this call, we'll be discussing certain non-GAAP financial measures. Today's earnings release and related current report on Form 8-K describe the differences between our non-GAAP and GAAP reporting and present the reconciliation between the two for the periods reported in the release. With that said, I'll now turn the call over to Mitek's CEO, Max.
Thanks, Todd. Good afternoon, everyone. Thank you for joining us today. It gives me great pleasure to report that our fiscal year 2019 was another outstanding year for Mitek. It was also our second consecutive fiscal year with record revenues for each quarter. Our solid revenue growth and increased profitability continues to be driven by both our deposits and identity product families. For fiscal 2019, we generated record revenue of $84.6 million, representing growth of 33% year-over-year. We also generated non-GAAP net income of $17.3 million, or $0.42 per diluted share, up 57% year-over-year, and cash flows from operations of $14.3 million.
Reflecting on 2019, we remain excited by the momentum in the identity verification market, which is very large, early-stage, and rapidly opening up to new use cases that service the digital world. We also experienced continued growth from our highly profitable deposits product line as it continues to further penetrate the market. Relative to the identity business, I think we can all agree that the digital identity verification market is exciting, fast-growing, and mission-critical. Identity verification is an essential step to establishing trust in a digital world where customer relationships are being created without ever physically meeting.
To reference Gartner's recent market study, quote, "Nearly every component of modern life embraces digital channels, and the need to corroborate the identity of customers, users, citizens, partners, and employees through remote interactions continues to grow." Unquote. While the market for identity verification is still in its early days, it represents a significant opportunity for Mitek. In fiscal 2019, our identity verification solutions gained significant traction with our transactional SaaS revenue growing 63% and our SaaS transactions growing 74% year-over-year.
Mobile Verify, our industry-leading product, continues to be adopted by partners and customers of all sizes around the world. Our customers globally represent hundreds of the world's best-known brands. Some of our new identity verification customers this year include Asurion, TD Ameritrade, Docusign, Adobe, ABN AMRO, Comerica, Axos Bank, Opendoor, and the list goes on. Our accelerated customer acquisition underscores the significant need for identity verification and its essential use case, which is to enable businesses to onboard more good customers faster, a value proposition that Mitek centers around.
One of our newest customers is Varo Money, a mobile-only, FDIC-insured, no-fees banking app that is highly rated for outstanding customer service. Varo Money uses our Mobile Verify solution to secure the digital onboarding process with particular focus on ensuring that new account opening is easy, convenient, and safe for their customers. Varo promises their customers happy, human, and helpful customer service.
As customer experience starts with the very first interaction, we are proud to deliver an identity product for Varo that meets their high standards of customer excellence. Varo is also an example of how our partnership with banks can span multiple use cases, as Varo has been using our Mobile Deposit product for several years. This year, we also saw the benefit of a strengthened leadership team in the identity organization, with new executives appointed in engineering, people operations, and product management. This elevated talent will be a vital part of our growth plans going forward.
As we begin fiscal 2020, it is without a doubt a thrilling time to be part of the Mitek team. Building on our progress in fiscal year 2019, we will continue to deliver greater focus in our operations and investment in research and product development. We know the profile of our best prospective customers and partners, and we will continue to prioritize our expertise within the financial services and marketplace segments. We will also continue to deliver high-touch customer engagement and best-in-class professional services.
Innovation will also accelerate in fiscal year 2020 with our ongoing investments to deliver the world's leading, most accurate, and most stable identity verification solution. Mitek is the only enterprise-class provider in the identity category. Our standards of service remain unchallenged. Our product delivers against all measures of performance, acceptance, availability, speed, assurance, and as such, our proven track record has only strengthened. Switching to our Deposit Solutions Business, we remain the clear market leader with over 6,500 financial institutions using our Mobile Deposit product. Retail banks are investing significant resources to drive customers to this digital channel, and as they do this, mobile check deposit continues to increase.
We are proud of how Mobile Deposit has changed financial services and become woven into the fabric of mobile banking. We're excited about the significant opportunities ahead as we work to expand adoption into new verticals and add capabilities for existing customers. Mobile Deposit continues to be adopted by large impactful charities to help them ease and accelerate revenue collection. Alzheimer's Association reports that their mobile app revenue grew 57% after adding Mobile Deposit. Turning our attention to USAA's continued attacks on the financial industry.
As we have noted previously and included in our filings beginning in 2018, USAA has challenged many financial institutions with allegations that components of such institutions' remote check deposit solutions infringe upon certain of USAA's patents. In 2018, USAA filed two lawsuits against Wells Fargo alleging these claims. Mitek strongly believes that we have invented all of our core technology and that our products do not infringe on any USAA patents. As such, even though USAA has not sued Mitek directly for infringement of any USAA patents, on November 1st, Mitek filed a complaint seeking a declaratory judgment that its automatic check image capture product does not infringe on certain patents owned by USAA.
Subsequently, this week, one of the Wells Fargo lawsuits was concluded in the Eastern District of Texas in favor of USAA with damages against Wells Fargo in the amount of $200 million. We believe this is an incorrect verdict. This verdict is subject to post-trial motions and appeal by Wells Fargo. We intend to prove through the DJ action that Mitek's technology does not infringe on USAA's patents.
We view the DJ action as an important step to provide certainty to our customers concerning the use of our automatic check image capture technology. As this is a very complex area of intellectual property law and subject to ongoing litigation, we are limited in what information we can share publicly, and therefore, we'll be limiting our comments on this situation. Lastly, we also announced today the appointment of Donna Wells to our board of directors. Donna built a career in Silicon Valley at some of the most forward-thinking companies in the region and has played an important role on our advisory board for several years.
Her experience in financial services, fintech, and cloud software will be a tremendous asset in helping to guide Mitek into the next phase of growth. We're excited to welcome her to our board of directors. In closing, we're pleased with our fourth quarter and fiscal 2019 full-year results, which included record revenue and profit. It has been an active, exciting, and transformational fiscal year, and the Mitek workforce should take pride in how we deliver differentiated value to our customers.
We have the teams, the vision, the technology, and a market in need of a solution that Mitek is uniquely positioned to deliver. Together, this amounts to a significant opportunity for all Mitek's employees and shareholders. Now, I'll turn the call over to Jeff to discuss the financial results in more detail. Following Jeff's remarks, we will open the call up for questions. Jeff, please go ahead.
Thanks, Max, and thank you everyone, for joining us this afternoon. Let's start with the Q4 revenue and operating results. For the fourth quarter of fiscal 2019, Mitek generated record revenue of $25 million, a 19% increase year-over-year. Software and hardware revenue of $14.4 million was in line with prior year results. Within the software and hardware line, we saw continued growth in deposits revenue offset by declining software revenue from our legacy on-premise ID products. We delivered strong software and hardware gross margins of 92% for the quarter.
Services and other revenue, which includes transactional SaaS revenue, maintenance, and consulting services, was $10.6 million for the quarter, an increase of 57% over revenue of $6.8 million in Q4 last year. This increase is due to strong growth in transactional SaaS revenue, which increased 58% year-over-year to $6.3 million, and growth in maintenance revenue for deposits products. Gross margin on services and other revenue was 80% for the quarter, up from 73% in Q4 last year. Combined gross margin for the quarter was 87%, which is in line with last year.
Total GAAP operating expenses, including cost of revenue, were $20.5 million compared to $22.4 million in Q4 last year. This decrease in total expenses is primarily due to a one-time benefit of $1 million related to an insurance settlement received in the quarter, executive transition costs recognized in 2018, which did not recur this year, lower acquisition-related costs, and lower stock-based compensation in 2019. These decreases were partially offset by increased costs related to investments in operations to grow our business.
Sales and marketing expenses for the quarter were $6.5 million compared to $5.8 million a year ago. R&D expenses were $4.6 million compared to $4.7 million last year, and our G&A expenses were $4.1 million compared to $6.5 million a year ago. The decrease in G&A expenses is primarily due to the previously mentioned items. GAAP net income for the quarter was $3.3 million or $0.08 per diluted share. Our diluted share count was $41.6 million shares compared to $39.7 million shares a year ago. As a reminder, our earnings release includes a reconciliation between GAAP and non-GAAP net income.
We believe non-GAAP net income provides a useful measure for the company's operating results by excluding acquisition-related costs and expenses, stock comp expense, litigation expenses, and other one-time items. Non-GAAP net income for Q4 was $8.7 million or $0.21 per diluted share. In Q4, our non-GAAP adjustments included $2.3 million of stock comp expense, $2.2 million of acquisition-related costs and expenses, $500,000 of litigation expenses, and a $1 million benefit related to an insurance settlement received.
Now, looking at results for the fiscal 2019 full year. Revenue totaled $84.6 million, an increase of 33% year-over-year. Software and hardware revenue of $46.8 million was up 15% over the prior year, due primarily to the growth in Mobile Deposit and the addition of A2iA, offset by the declining software revenue from our legacy on-premise ID products. We maintained strong software and hardware gross margins of 92% for the year. Services and other revenue was $37.7 million for fiscal 2019, an increase of 65% over the prior year's revenue of $22.9 million.
This increase is due primarily to the addition of A2iA maintenance revenue and the growth in transactional SaaS revenues, which increased 63% to $21.4 million. SaaS transactional volumes increased 74% year-over-year. Services and other gross margin was 77% for the year, up from 75% last year. In terms of product contributions to total revenue for the full year, our identity products contributed approximately 33% of our total revenue, representing a very strong year-over-year growth rate of 25% and highlighting our momentum in the market.
Keep in mind, the strong growth of our transactional SaaS revenue of 63% was partially offset by the decline in our legacy on-premise identity software revenue as we wind down those on-premise product lines. Our deposit products, which include Mobile Deposit and A2iA, comprised approximately 67% of our total revenue and grew 37% in the year, driven primarily by the addition of A2iA and growth in our Mobile Deposit revenue. As Mitek has acquired three European companies over the last four years, our exposure to foreign currency fluctuations has increased. This exposure is primarily related to the strength of the U.S. dollar against the euro.
In fiscal 2019, the euro declined in value by approximately 6%. We have approximately 25% of our revenue denominated in euros, this had a negative impact on our reported revenue of approximately $1.1 million when compared to 2018. Naturally, we have expenses denominated in euros as well, the natural hedge helps to minimize the impact on our operating earnings. Total GAAP operating costs and expenses for 2019 were $89.2 million, an increase of 25% compared to total operating expenses of $71.4 million in 2018.
This increase is due to the costs associated with the addition of A2iA, restructuring costs related to A2iA, and the additional investments we made throughout the year to fuel our growth in the identity business. GAAP net loss for 2019 was $724,000, or a loss of $0.02 per share, compared to GAAP net loss of $11.8 million, or a loss of $0.33 per share for fiscal 2018. Non-GAAP net income increased 57% for the year to $17.3 million, or $0.42 per diluted share, compared to non-GAAP net income of $11 million or $0.29 per diluted share for fiscal 2018. GAAP EPS basic and fully diluted share count was 39.3 million for 2019.
Our non-GAAP EPS fully diluted share count was 41.3 million for fiscal 2019. Stock comp expense was $9.6 million for fiscal 2019 compared to $9 million for fiscal 2018. As of September 30th, 2019, our headcount was 284 compared to 308 a year ago. Turning to the balance sheet. We generated $14.3 million in cash flow from operations during the year, bringing our total cash and investments to $34.8 million at September 30th, 2019. Our accounts receivable balance of $14.9 million represents a DSO of 54 days.
Now moving to guidance for fiscal 2020. For our fiscal year ending September 30th, 2020, we expect full year total revenue to be between $98 million-$102 million, which would represent revenue growth of approximately 16%-21% year over year. We expect our non-GAAP operating margin in fiscal 2020 to be between 20% and 22%. For Q1 of fiscal 2020, we expect total revenue of between $21 million and $22 million, representing growth of between 19%-24% year-over-year.
We expect total expenses, including cost of revenue for Q1 and excluding our non-GAAP adjustments, to be between $17.5 million and $18 million. We expect acquisition-related costs and expenses for Q1 to be approximately $1.6 million and stock comp expense to be approximately $2.5 million. Operator, that concludes our prepared remarks. Please open the line for questions.
Thank you. Ladies and gentlemen, at this time, we will open the floor to questions. If you would like to ask a question, please signal by pressing star one on your telephone keypad. If you're using a speakerphone, please make sure that your mute function is turned off to allow your signal to reach our equipment. Again, that is star one to ask a question. We'll pause for just a moment to allow everyone an opportunity to signal for questions. Our first question comes from Bhavan Suri with William Blair.
Hey, guys. Thanks for taking my question. I guess, Max, maybe we'll start off. I know you're not going to comment too much on the legal stuff. Obviously, there was a USAA Mitek issue a few years ago, and that got resolved. I think it was mutually whatever, I forget the exact terms. Now you've obviously got USAA going after 200 financial institutions. I guess I was wondering, is there a question of liability to you guys? Obviously, on the Mobile Deposit side, they're using, at some form, your technology. I'm trying to understand what the risk of that liability coming back to you is, or if it's not, if it's with the financial institutions, given you guys had already resolved the issues with USAA three years ago. Just trying to understand what that could look like potentially.
The matter that was resolved between USAA and Mitek, it goes back six or seven years ago and was an intellectual property and patent issue, but it was not related to what's on tap here today. What we mentioned in this earnings call and what was released in the 8-K today is really us taking the offensive action last week with the DJ, looking for the judgment from the court so that we can basically prove that Mitek's MiSnap auto check image capture technology does not infringe on the USAA patents.
That's our obligation and our strong feelings to vigorously protect our innovation, our IP, and the rights of our end users. It probably doesn't make a lot of sense to talk beyond that. I can share with you, the folks from Wells Fargo came out today with comments about yesterday's action, and I'll just quote here from the note that they sent out. "We believe this is an industry issue involving numerous other banks." I think this is, again, kind of the battle of giants.
Okay. Just to be clear, and then I'll turn it over for a question for the follow-up for Jeff. To be clear, the patent issue that they are going after Wells Fargo for that you're actively defending around MiSnap is different than the issue we had. I was covering the stuff then, whatever it was. I can go back and look. It's totally different than the patent concerns they had whenever it was six, seven years ago.
Yeah. They may touch each other and be related in some way, but it is different enough that obviously have ended up in court.
Got it. Then Jeff, I just want to touch on guidance. Obviously, your growth on the SaaS side and the ID verification side was really solid this year. Obviously mobile check, the deposit business helped because of acquisitions. I look at the guidance next year, and it feels like given the size of the business now and the growth rates, if I take out the inorganic part, I'd have thought some acceleration.
I know you're shedding some businesses, maybe if you could do the puts and takes of what's being shed plus the inorganic pieces just to help us understand sort of what the apples-to-apples growth rate looks like for the core businesses on the mobile side and the check deposit side so we can sort of have an understanding what that means for next year because obviously FX had an impact too. Just help us understand the puts and takes for next year's guidance. Thank you.
Sure. Let me see how I can piece that together to help you out. Guidance is 16%-21% growth for next year. We shared with you last quarter on our call that we're end-of-lifing some of the identity platforms and that that was going to impact some of the revenue. Those were legacy systems going back several years and accumulated from multiple acquisitions. We also discontinued the product line with our French subsidiary for document readers.
Those are both impacting that. We turn our focus to our SaaS transactions line, which for 2019 grew 63%. It's been a terrific number in some quarters this year in excess of 70%. As that number gets bigger, you're not going to see the 70% continue, but you're going to see real steady growth rates. We look for that line to continue to grow very healthy in excess of at least 40%, if not probably 50%. We'll see really nice growth in that line as we continue through this. As we get beyond shedding the revenue on these other product lines, that'll just become more clear and a bigger piece of the picture.
When we look to the deposits business, that's been a really nice growing business for us between 10%, 15%, 20%, in 2018 above that, I believe. We added A2iA, which was a grower, but at a much lower rate. As we've discussed, we do expect that deposits over time will slow, and the growth rate will be drifting down towards 10%. As we look into next year, we expect that deposits will still be above 10%, probably not significantly, but probably above 10%. Just to recap on the earlier, the higher growth rate will be on the identity and the transactions line. Hopefully that helps you get a little sharpness on that.
Yeah.
Great.
No, that's super helpful. Thank you, guys. Appreciate the color. Thanks again.
Got it, bud.
Once again, if you would like to ask a question, that is star one. We'll take our next question from Mike Grondahl with Northland Capital Markets.
Yeah. Hi, thanks. This is Mike Grondahl for Mike. Maybe first just on the sort of platform rationalization and the A2iA business. It seems like we're there on revenue, but as far as like cost on the platforms going from like seven to one, how that progress going there?
Yeah, Mike, maybe just to tease this apart. There were two on the deposits check side of things that you mentioned, A2iA. There were basically a series of legacy products from A2iA that we no longer sell. That's part of the revenue dyssynergies. Then what we announced back in June around rationalizing, harmonizing the team and making some pretty painful people cuts, particularly in our French subsidiary. Those expense changes were all disclosed back then. I'm looking at Jeff here as we talk about this. I think the overwhelming majority of that's already flown through the P&L.
Yeah. The restructuring charge has flown through and we're seeing the benefit, some of the benefit we saw in Q4 and we'll continue to see.
Yeah. On the other side of the business with identity, as Jeff was mentioning in his prepared remarks, we did these acquisitions in Europe. We had some legacy on-prem systems that were organic to Mitek. Between some of the things we inherited through those acquisitions and some of the legacy really on-prem related things, that's what we talked about back in July as far as things that we were going to accelerate the end of life. We don't sell those things, but end of life and the transitioning of those customers were available. In some situations there was no successor product because it was not strategic to our go forward plans. I think all that was disclosed back then and we're seeing that run through the income statement again in the form of revenue dyssynergies.
Yeah. I think on the seven we're at least two. I think we've got two done as of end of year.
100%. Yeah.
Yep. We'll see a couple more by the end of the year as we shared last quarter, the Spanish platforms probably are two to three years out before we transition those over.
Got it. That's helpful. Maybe on Varo Money you mentioned that it was sort of an expanded use case starting with deposit but then moving into verify. If I got that right. With your current client base is there a lot more of that opportunity going forward do you think?
Yeah, I think we've got a number of examples whether you want to call them neobanks or digital only banks or challenger banks or fintechs. The Bluevine, Axos, Varo, this BCN 10. We've got these examples both in Europe and domestically where they need the identity verification because there is no branch to go in and present your documents to open an account whether that's for a credit card, debit, checking, whatever. As they are banks they also then need to be able to process that legacy payment method called a physical paper check.
Sometimes we end up starting with the identity verification and then they adopt the check technology. Other times the check is in there first just because they need to accept the money. Yeah, I think we've got a pretty consistent set of examples where that works. They aren't necessarily tied together technologically but they're tied together through the idea that this is a new bank and they need to be able to do both these functions and we help them with both.
Got it. Thanks. I'll hop back in the queue.
Thanks Mike.
Ladies and gentlemen, this concludes today's question and answer session. I will now turn it back to Todd Kehrli for closing remarks.
Thank you operator and thank you everyone for joining us today. We look forward to updating you again next quarter. This concludes today's call. Have a wonderful day.
Ladies and gentlemen, this concludes today's teleconference and you may now disconnect.