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Earnings Call: Q1 2012

May 10, 2012

Operator

Greetings, welcome to the Markel Corporation first quarter 2012 earnings call. At this time all participants are in a listen only mode. A brief question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Tom Gayner. Thank you, Mr. Gayner. You may begin.

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Thank you so much. Good morning, welcome to the Markel Corporation 2012 first quarter conference call. We are glad that you are joining us, we look forward to your thoughtful questions about our business. As is our custom, our Chief Financial Officer, Anne Waleski, will lay out the numbers from the first quarter, followed by my co-presidents, Mike Crowley and Richie Whitt, with comments about our international and domestic insurance operations. I will discuss our investment and Markel Ventures operations a bit, we will open the floor for questions. Before getting started, the rules say we need to repeat the safe harbor statement, here goes. During our call today, we may make forward-looking statements.

Additional information about factors that could cause actual results to differ materially from those projected in the forward-looking statements is described under the captions "risk factors" and "safe harbor and cautionary statement" in our most recent annual report on Form 10-K and quarterly report on Form 10-Q. We may also discuss certain non-GAAP financial measures in the call today. You may find a reconciliation to GAAP of these measures on our website at www.markelcorp.com in the investor information section under non-GAAP reconciliation or in our quarterly report on Form 10-Q. With that, Anne?

Anne Waleski
CFO, Markel Corporation

Thank you, Tom. Good morning, everyone. I plan to follow the same format as in prior quarters. I will start by discussing our underwriting operations, followed by a brief discussion of our investment results, bring the two together with a discussion of our total results. I'm pleased to say that for 2012, we are off to a good, solid start. Our total operating revenues grew 18% to $733 million in 2012, up from $622 million in 2011. The increase is due to a 15% increase in revenue from our insurance operations and a 43% increase in revenue from our non-insurance operations, which we refer to as Markel Ventures. Moving into the underwriting results, first quarter 2012 gross written premiums were just under $650 million, which is an increase of 10% compared to 2011.

The increase in 2012 was due to higher gross premium volume in each of our three operating segments. Net written premiums were approximately $580 million, up 12% to the prior year. Retentions were up slightly in 2012 at 90% compared to 88% in 2011. Earned premiums increased 14%. This increase was driven by a 23% increase in earned premium from the London insurance market segment. First quarter 2011, net written and net earned premiums for this segment were reduced by approximately $9 million of reinsurance costs associated with losses incurred during the first quarter a year ago. Our combined ratio was 100% for 2012 compared to 112% in 2011. The combined ratio for 2012 includes $20 million or four points of expense related to our prospective adoption of the new DAC accounting standard.

The 2011 combined ratio included 15 points of underwriting losses related to the three catastrophe events which occurred last year in Australia, New Zealand, and Japan. Excluding the impact of the prospective adoption of the new DAC accounting standard in the first quarter of 2012 and the effects of the catastrophes in the first quarter of 2011, our combined ratio improved by one point. This improvement was due to a lower expense ratio and a lower current accident year loss ratio, partially offset by less favorable development of prior years' loss reserve. The improvement in the expense ratio is primarily due to an increase in earned premium. The improvement in the current accident year loss ratio was due to lower attritional current year losses in the excess and surplus lines segment and to lower attritional and large energy losses in the London insurance market.

Favorable redundancies on prior years' loss reserves decreased to $64 million, or 12 points of favorable development, compared to $75 million or 16 points of favorable development in 2011. The decrease was primarily due to less favorable development of prior years' losses in the excess and surplus lines segment. In the first quarter of 2011, we resolved a significant portion of our outstanding liabilities associated with an Arizona emissions program for mortgage servicing companies, and as a result, reduced loss reserves by $16 million. Next, I'll discuss the results of our non-insurance operations, which we call Markel Ventures. In 2012, revenues from our non-insurance operations were $97 million, compared to $68 million in 2011. Net income to shareholders from our non-insurance operations was $200,000 in 2012, compared to $2.4 million in 2011.

Revenues from our non-insurance operations increased in 2012 compared to 2011, primarily due to our acquisitions of AMF Bakery Systems and WI Holdings, Inc. in late 2011. The decrease in net income to shareholders from our non-insurance operations is a result of decreased shipments for the quarter in our manufacturing operations, where we expect to see improvements as the year progresses. Turning now to our investment results. Investment income was up 14% in 2012 to just under $80 million. Net investment income included a favorable change in the fair value of our credit default swap of $11 million. During the first quarter of 2012, financial markets improved and credit spreads narrowed, which favorably impacted the CDS. Net realized investment gains were $12 million compared to $11 million in 2011. There were no other than temporary impairments in either period.

Unrealized gains increased $214 million before taxes in 2012, driven by increases in equity securities. Tom will go into further details on investments in his comments. Looking at our total results for 2012, the effective tax rate was 23% in 2012 compared to an effective tax rate of 14% in 2011. The increase is primarily due to anticipating a smaller tax benefit related to tax-exempt investment income as a result of projecting higher pre-tax income for 2012 than in 2011. We reported net income to shareholders of $57 million compared to $8 million in 2011. Book value per share increased 6% to $373 per share at March 31st, 2012, up from $352 per share at year-end. Finally, I'll make a few comments on cash flow and the balance sheet.

Net cash used by operating activities was approximately $64 million for the three months ended March 31st, 2012, compared to net cash used by operating activities of approximately $9 million for the same period of 2011. The increase in net cash used by operating activities was due to increased claim settlement activity, primarily in the London insurance market segment. Historically, first quarter is our lowest cash-generating quarter as we pay employee bonuses, agent incentives, pension contributions, and other items of that sort in the first quarter. We would expect cash from operations to improve in the second quarter. Investments in cash held at the holding company were approximately $1 billion at March 31st as compared to a little less than $1.2 billion at the end of the year 2011. The decrease is due in part to the purchase of Tomco in January 2012.

Mike will discuss that acquisition further in his comments. At this point, I will turn it over to Mike.

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Thanks, Anne. Good morning. First quarter results for North American operations showed increases in gross written premiums for both the wholesale E&S and specialty divisions. The wholesale gross written premiums increased 11% over the same period in 2011, and the specialty division's gross written premium increased 10% over the same period last year. Market conditions remain transitional, with moderate increases in many lines. Rates for wind-exposed property are climbing more significantly than other lines, yet some lines, such as medical malpractice and specified medical, remain very competitive. We see other insurance companies announcing rate increases. It's worth noting, in our opinion, that in our experience, some insurance companies who are announcing rate increases on renewal business are continuing to price new business very aggressively. At Markel, we maintain the consistency of our underwriting discipline on both renewals and new business. We are seeking rate on both.

With regards to the wholesale division, during the quarter, the division conducted agency council meetings for both our binding and brokers businesses. At these meetings, we always strive to create an atmosphere that is conducive to candid feedback. I'm not suggesting that any of our agents on these councils are shy. They're not. The feedback that we received was generally positive and supportive of the One Markel model. Criticism was limited and mostly centered on response time. John Latham, the president of our wholesale division, his team have initiated several projects to address the concerns raised and have already reported back to council members on their efforts. Marketing activities in the wholesale division were aggressive during the quarter with over 388 agency visits made by our regional personnel.

We continue to believe that we're appropriately staffed in the divisions in all of our regions to serve our agents and brokers. In the specialty division, the increase in their gross written premiums was driven by growth in premiums at Markel American, our personal lines division, Markel FirstComp, the agriculture division, and our Carrier Alliance business. Offsetting some of the growth were declines in our Accident & Health and Program units. The A&H premium fell due to our exiting several programs due to lack of profitability, and Markel Programs also terminated several programs for the same reason. The significant highlight during the quarter was the closing of the Tomco acquisition in early January. Greg Thompson and his team are a terrific addition to the Markel family.

Britt Glisson, our Chief Administrative Officer, Robin Russo, our Executive Underwriting Officer for Specialty, and Thomas K. Smith, head of sales and marketing corporately, are working closely with Greg and his team on the transition of Tomco's business. The moving of this business to Markel paper was light in the quarter, but will be accelerated during the remainder of the year with the full impact of the acquisition being felt in 2013. Also during the quarter, we announced several key executive promotions. Don Faison, who joined the company in 1989, was promoted to lead Markel Specialty Commercial. Mark Nichols, who also has been with the company over 20 years, was promoted to oversee not only our A&H business, but our Carrier Alliance business and personal lines divisions. Audrey Hanken was promoted to president of Markel American.

Audrey joined Markel American over 17 years ago and has played a key role in building our personal lines business. She previously served as head of underwriting and product development. Mary Pat Joyce was promoted to president of Prairie State, our Carrier Alliance business, and she joined Markel in 1999, and most recently was head of operations at Prairie State. Matt Parker was promoted to president of Markel FirstComp. Matt has been with FirstComp for over 5 years and most recently was Chief Operating Officer. All of these individuals have significant experience in their respective areas, and in the cases of Don, Mark, Audrey, and Mary Pat, significant tenure with Markel. Hopefully, these promotions are evidence to you of Markel's ability to fill key positions from within, which is one of the defining strengths of our company.

With regards to our Product Line Leadership group during the fourth quarter of 2011, Markel's rate philosophy for 2012 was announced and communicated to all our underwriters. During the first quarter of 2012, all divisions, Markel International, Wholesale and Specialty, showed positive rate increases. Given the results we saw in the quarter, we're optimistic that we can meet our rate increase targets in 2012. The Product Line Leadership also initiated several process improvement and standardization projects to streamline our quote, bind, and issuance capabilities. We officially launched MyTLL website to all North American associates on March 30th, establishing a protocol and standardization for underwriting guidelines across all product lines. We also established protocols for internal communication between regions and the PLL group. All of this is being done to improve our speed and clarity when communicating quotes and other information to our agents and brokers.

Other highlights include the addition of a contractors pollution liability policy to our binding offerings and developing an ISO claims-made product form in addition to our proprietary form to meet the needs of our customers. While still spotty, we're pleased to see continued improvement in the rate environment and growth in a number of product lines. Be assured we will not lose our focus on our sales and marketing efforts. Being in front of our agents and brokers and improving our processes and speed of delivery remain at the forefront of what we do every day. I'll now turn the call over to Richie Whitt. Richie?

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Thanks, Mike. Good morning, everybody. What a difference a year makes. Pleased to report a solid start to 2012 at Markel International. Our combined ratio was 97% in the first quarter of 2012 and mentioned the prospective adoption of the new DAC accounting standard. The adoption of this standard added three points to International's first quarter combined ratio. You'll obviously recall that we got off to a difficult start in the first quarter of 2011, reporting a combined ratio of 152% with significant catastrophe losses from several events around the globe, including the Australian floods, the New Zealand earthquakes, and the Japanese earthquake and tsunami. As compared to the start of 2011, the first quarter of 2012 was relatively quiet. I can tell you, in the insurance business, quiet is a good thing.

In the first quarter of 2012, International gross written premiums were up 9% to $278 million. We continue to experience growth in our marine and energy division, most notably in our energy book. We're also seeing solid growth in our catastrophe-exposed property writings. Premium growth in both of these areas were aided by rising prices. We're seeing single-digit price increases on marine energy and liability business and increases between 10%-20% on average for catastrophically exposed property business. Unfortunately, the pricing environment in other areas of our book remains competitive. While prices no longer appear to be falling, competition remains strong for professional liability, equine, trade credit, and in our various retail markets around the world. As Mike mentioned, there's always some differential between new business pricing and renewal business pricing. There's been a bigger and bigger disconnect recently as what Mike said.

People seem to be getting tougher on renewals but are being pretty aggressive on new business. Our international leadership team, led by William Stovin and Jeremy Brazil, is focused on growing in the areas where appropriate prices are achievable. We're working to maintain our discipline in the areas that still remain competitive. Similar to the U.S., the pricing environment appears to be improving, but it's far from a hard market at this point. We also continue to focus on profitably growing our retail branch offices around the world. Our latest offices in Rotterdam and Munich are settling in and are off to good starts. Our retail management team is also working to develop standardized processes and procedures to use across our retail branches in order to more efficiently write these small but profitable policies.

In summary, we're happy to be off to a good start in 2012, and we'll stay patient as this market continues to evolve. Now I'll turn it over to Tom.

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Thanks, Richie. As you've heard so far, there's a lot of positive momentum around Markel these days, and I'm glad to tell you that's true for our investment and Markel Ventures operations as well. On the investment front, we earned a total return of 4% for the first quarter, with fixed income earning 1.3% and equities earning 11.5%. As has been the case for more quarters than I can believe now, interest rates started the period low and then went lower. As such, we earned a total return of more than what we should expect from the underlying coupon return of the bonds. We continue to believe that interest rates are unnaturally low, and given that belief, we continue to choose to protect the balance sheet by maintaining our bond portfolio at a lower duration than what we would naturally like.

In effect, we're incurring an opportunity cost to do so. This is consistent with our focus on the balance sheet at Markel. There will come a time when this decision should add meaningful value to our shareholders. We'll be the first to point that out to you when it does. On the equity side, we earned a total return of 11.5% for the quarter, and we continued to steadily and methodically increase our equity investment commitment. It now stands at 59% of shareholders' equity, up from 54% at year-end 2011. We have additional capacity to increase our equity holdings, and we continue to do so, as we have for the last few years. We believe that our portfolio of global, dominant, profitable companies represents the best big opportunity to earn good long-term rates of return.

As such, we continue to steadily and methodically add them to the equity investment portfolio. On the Markel Ventures front, during the first quarter, revenues were just shy of $100 million and are included in the other revenues line of our income statement. EBITDA totaled $9.4 million. As always, a reconciliation of EBITDA to GAAP net income is available on the website. Frankly, the first quarter EBITDA levels were below our budgeted expectations. This was due to a combination of normal seasonality, our lumpy businesses not getting as many lumps of business as is often the case, and the expensing of some meaningful growth opportunities at certain of the Ventures companies. We remain optimistic about meeting our annual goals since the seasonality should improve as the year goes on, and we have good order books and backlogs in some of the lumpy businesses.

The growth initiatives and associated expenses will continue, but they should begin to bring appropriate revenues and profits with the passage of time. Additionally, just after the quarter ended, we added Havco to the Markel Ventures family. Havco is the leading manufacturer of wood flooring for the trailers of tractor-trailers and has a multi-decade history of leading market share and profitability. Havco is led by Bruce Bader and a well-established management team that will be staying and leading Havco into the future. We are proud of the ongoing continuity of management at all of the Markel Ventures companies and are glad to welcome Bruce and his team to the family. I am confident they will earn fine rates of return on our capital.

In order to give you some frame of reference about the magnitude of the growing Markel Ventures operations, I'll tell you at this point, the annualized revenue run rate of Markel Ventures should approach $500 million, and we continue to expect double-digit EBITDA margins from the collection of these businesses. Please remember that the safe harbor statement that I started out with. I hope that information is somewhat helpful as you consider the size and scale of this growing component of value creation for Markel shareholders. To summarize, we're optimistic about what is going on at Markel these days. As Mike and Richie reported, we're seeing better insurance markets, and we're continuing to refine and improve on every aspect of our operations. We're off to a great start on the investment side, and we look forward to reporting a full year of operations from the Markel Ventures group of companies.

We appreciate the long-term nature of our shareholders who are interested in owning a successful long-term business. We now look forward to your thoughtful questions. With that, we'll open the floor for Q&A.

Operator

Thank you, sir. We'll now be conducting a question-and-answer session. If you'd like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in question queue. You may press star two if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment please while we poll for questions. Our first question is coming from Mark Hughes from SunTrust. Please proceed with your question.

Mark Hughes
Analyst, SunTrust

Yeah, thank you very much. The expense ratio on the specialty admitted was up a bit year-over-year. Is that higher level going to be sustained going forward?

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

There were three things that were unusual in the quarter. The DAC expense, which Anne talked about, we had some severance in the quarter, and we had the write-down of some systems in the quarter.

Mark Hughes
Analyst, SunTrust

The DAC would be sustained, perhaps, but the others not?

Anne Waleski
CFO, Markel Corporation

That's correct.

Mark Hughes
Analyst, SunTrust

Of the increase, how much was the DAC? I'm sorry if I missed that.

Anne Waleski
CFO, Markel Corporation

For specialty admitted, hang on one second while I shuffle some papers around. You can expect that the DAC piece will be larger in the first and second quarter than it will be in the later half of the year. It's about four points on specialty admitted in the first quarter.

Mark Hughes
Analyst, SunTrust

Okay. The London, the current year losses were quite low, as low as we've seen in some time. I know that's a volatile business, but any reason to assume that will change? The current accident year Should we keep it at above 67%?

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Well, there's a couple things going on there. We've, over the last few years, added some businesses that have fairly low loss ratios but maybe slightly higher expense ratios. The two that I'm thinking about are Elliott Special Risk and our trade credit businesses. They have low loss ratios, but higher than typical expense ratios. There's a bit of a mixed thing going on there. Also, it was a very quiet quarter in terms of catastrophes, that also is impacting. I think that it was a good quarter in terms of the current accident year. I don't know that we could expect that every quarter going forward during the year.

Mark Hughes
Analyst, SunTrust

Just any thoughts on the pace of favorable development going forward? It's down a little bit year-over-year, but still at a very healthy level. What can you say about that?

Anne Waleski
CFO, Markel Corporation

I think we expect it to continue to be healthy. I'm not expecting any big differences in the future quarters.

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

The only thing I'd add to that, Mark, is the market's been softening for five, six years now. While we always attempt to establish a fairly consistent margin of safety with the market margin shrinking I think it's likely, unless the market starts to tick up, which we think it's starting to, those things will continue to drift down.

Anne Waleski
CFO, Markel Corporation

A little bit, yeah.

Mark Hughes
Analyst, SunTrust

Okay. Thank you.

Operator

Thank you. Our next question is coming from Jay Cohen from Bank of America Merrill Lynch. Please proceed with your question.

Yonatan Jakubowicz
Analyst, Bank of America Merrill Lynch

Hi. Thanks. It's Yonatan Jakubowicz actually. Just a follow-up to the last question in part. I don't know, is it possible, at this point, for you to give maybe a little bit more specifics on the DAC accounting change and how it's going to come through the rest of the year? I think you said something in the Form 10-Q about $43 million over nine months. We've got $20 million in the first quarter. Is it that $23 million we should look for the next couple of quarters, and how should we look at that? Also, I don't think I heard it, if you could talk about the favorable change in the swap this quarter that added the $11 million to investment income. I'm sorry, I don't have the quarterly history.

I'm sure that's lumpy, but how you might be thinking about that, if there's anything you put around that.

Anne Waleski
CFO, Markel Corporation

Okay. Yonatan, relative to the DAC question, there's about four points in the first quarter. My best swag would be that you could take three points in the second quarter, then two points, then one point. It may move around a little bit, but that'd be a reasonable swag. Relative to the credit default swap, it has moved around a fair amount quarter to quarter. The market's just moved in enough of the right direction this quarter that we ended up with a pretty positive outcome.

Yonatan Jakubowicz
Analyst, Bank of America Merrill Lynch

Thank you.

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Yeah, nothing really to add to that. The history is that every quarter there's movement. It would net towards zero over time.

Yonatan Jakubowicz
Analyst, Bank of America Merrill Lynch

Okay, great. Thank you very much.

Operator

Thank you. Our next question is coming from Scott Hlebik from RBC Capital Markets. Please proceed with your question.

Scott Hlebik
Analyst, RBC Capital Markets

Yeah. Good morning. I was wondering if you could touch a little more on the comments you made about new business being a lot more competitive. I'm assuming that's been a change over the last couple of quarters. Just curious if you could sort of touch on what areas that you're seeing that increased new business competition. Is it by class or is it small versus medium or large?

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Scott.

I just want to touch upon it.

Yes. Scott, this is Mike. I don't know that we're saying that it's increased over the last couple of quarters. What my point is what we're seeing is that our underwriting discipline is consistent on new business as it is on renewal business. What we're seeing when we read the press releases, we see in comments by competitors saying that they're raising rates, we hear from our agents, and it's pretty much across the board, large, small, whatever, but particularly on the business that we're in, which is medium-sized to small risk.

We hear from our agents that some of the carriers that have been very aggressive in the past during the soft market are raising rates substantially on renewals, yet we see them in the marketplace when we compete with them being very competitive on new business and not following the same philosophy. I don't see that the aggressiveness on new business has not increased in the quarter. It's been aggressive.

Scott Hlebik
Analyst, RBC Capital Markets

Okay. I got it.

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

I'm just pointing out the difference between our underwriting philosophy-

Scott Hlebik
Analyst, RBC Capital Markets

Right

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Maybe some others.

Scott Hlebik
Analyst, RBC Capital Markets

Okay. That's clear. Just wondering if you could touch on whether you're seeing any big changes on policy terms and conditions over the past few months as the market's improved a little bit. Any movement there?

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Nothing of real significance.

Scott Hlebik
Analyst, RBC Capital Markets

No. Okay. The only other thing I had was just a couple of numbers questions. Were there any catastrophe losses in the quarter?

Anne Waleski
CFO, Markel Corporation

There were nothing of any materiality. There were a couple of the tornadoes that have been classed as catastrophes, but nothing material in our numbers.

Scott Hlebik
Analyst, RBC Capital Markets

Just one other thing, too. The Markel Ventures, you talked about some of the seasonality of the business. Now based on the collection of businesses you have now, is Q1 going to be sort of the seasonally weakest or softest quarter, and it improves in the second and third quarter? How should we think about the seasonality of that business top and bottom line?

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Our experience so far is that Q1 is indeed the lowest quarter we've seen, and it builds through the year.

Scott Hlebik
Analyst, RBC Capital Markets

Okay, thanks.

Operator

Thank you. Once again, as a reminder, if you'd like to be placed in the question queue, please press *1 on your telephone keypad. If you are on a speakerphone, it may be necessary to pick up your handset before pressing the star keys. Our next question is coming from Meyer Shields from Stifel Nicolaus. Please proceed with your question.

Meyer Shields
Analyst, Stifel Nicolaus

Thank you. Good morning, everyone.

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Hey, Meyer.

Anne Waleski
CFO, Markel Corporation

Good morning.

Meyer Shields
Analyst, Stifel Nicolaus

I think there's a question for Mike. The 10-Q noted a $14.5 million FirstComp-related loss. Was any of that adverse reserve development?

Anne Waleski
CFO, Markel Corporation

No, I don't think so. I think mostly it came out of just where we're carrying their loss ratio. The reserves have held in there pretty good.

Meyer Shields
Analyst, Stifel Nicolaus

Okay, this is just looking at Markel levels.

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Yeah. I think the other thing you got to think about, Meyer, is last year as we were bringing that business on, California was a relatively small portion of it. Now that we're keeping 100% of the business, California is kind of fully loaded in there. Our California loss ratios, just because of what the California market's been the last few years, we're carrying higher loss ratios there. We've been raising prices, and we've been working really hard on California, we're optimistic they'll come down in the future. California, we're carrying at a pretty high loss ratio.

Meyer Shields
Analyst, Stifel Nicolaus

Right.

Okay, that's helpful. Tom, I'm not even sure how to phrase this question, but whether it's the Buffett Rule or something similar to that, are you worried about, in general, equities or equity prices getting a hit if the associated taxation for realized gains or dividends changes over the next year?

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Not really. The number of factors, the number of variables that go into what a given price of any given equity is going to sell for on any given day is about 1 million. While those might be bad factors, I don't think they're the exclusive drivers on why things sell for what they do. We tend to be bottom-up people rather than top-down people. If you worry about the Buffett Rule, the changes in tax, whether it goes on in European politics, et cetera, I think you'd go in a hole and never do anything, and I don't think that would be the productive way to proceed.

Meyer Shields
Analyst, Stifel Nicolaus

Okay. One last question, if I can. I think we started off with a discussion of agency feedback on One Markel, some positives, some negatives. Was growth in the quarter impacted, I would say, on the negative side at all because-

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Oh, I would say it was impacted on the positive side. Really, the feedback is very good on the One Markel results, and we're seeing almost all of our large wholesale producers' books grow with us. There are a couple that haven't, one, because they've lost a lot of business themselves, but I might not have worded that as well as I could have, just trying to be candid. Really, the only negative response was just trying to help us continue to speed up our response to them in terms of quote bind issue. The response on the One Markel and their availability of all Markel products for these agency brokers has been terrific.

Meyer Shields
Analyst, Stifel Nicolaus

Okay, thanks for clarifying.

Operator

Thank you. Our next question is coming from John Fox from Fenimore Asset Management. Please proceed with your question.

John Fox
Analyst, Fenimore Asset Management

Okay, thank you. I have a few questions. One, thank you for the disclosure on the accounting change. That's appreciated. In specialty, I was under the impression that last year you were going to put some reserves up at FirstComp or bring it up to Markel standards for about $30 million in last year. Of course, it's in this quarter of this year. Is my impression that that's last year wrong, or is there something else going on there in terms of bringing it up to Markel standards in addition to what Richie said about California?

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Two things there, John. When we purchased FirstComp, we put some reserves up to get the historical reserves where we thought they needed to be and in line with our more likely than not redundant and margin of safety philosophies. In all our lines of business at Markel as we go forward, we build in a margin of safety on the loss reserves or the loss ratio because things happen. That is part of our more likely redundant than deficient philosophy to have that margin of safety as we move forward. There's two pieces. There was what we needed to do when we bought it, but on an ongoing basis, we will continue to put a margin of safety on FirstComp just like we do all our other businesses. That could potentially decrease.

The amount of the margin could decrease as we become more comfortable with that business, but it's no different than what we do everywhere else, I guess I'm saying.

John Fox
Analyst, Fenimore Asset Management

Okay. Is there anything else in this segment? Even if you add back the 14 that wrote it at underwriting loss, are there other lines of business or any other trends that are significant there?

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

No, nothing really. We feel good about it. We're getting price wherever we can. With regard to FirstComp, they are focused on improving pricing. They're focused on their risk selection. They're focused on their agency plant management. They're also focused, as Richie mentioned, on their geographical mix. They went into two new states, Louisiana and Alaska last year, and we saw some nice growth there. No, I don't think so.

John Fox
Analyst, Fenimore Asset Management

Okay. TomCo is in that segment. I thought I heard that's going to impact next year?

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

No, very little of the TomCo business transitioned in the first quarter. We'll be transitioning those programs that are moving to Markel paper during the course of the year. Some of the bigger programs are later in the year. Their largest program, I think we start transitioning in September. We won't feel the full impact. I think what we said in previous disclosures was that we expect about $60 million direct to hit in 2012 with the full impact of the acquisition hitting in 2013.

John Fox
Analyst, Fenimore Asset Management

Okay, that's like an MGA situation rolling onto your paper.

F. Michael Crowley
President and Co-Chief Operating Officer, Markel Corporation

Right, exactly.

John Fox
Analyst, Fenimore Asset Management

Okay. For Tom Gayner, for Ventures, I believe Havco is in the second quarter. Is that right?

Tom Gayner
President and Chief Investment Officer, Markel Corporation

That's correct. That didn't close until April.

John Fox
Analyst, Fenimore Asset Management

Okay. Did you close anything in the first quarter?

Tom Gayner
President and Chief Investment Officer, Markel Corporation

No.

John Fox
Analyst, Fenimore Asset Management

Okay. The acquisitions line in the cash flow statement is really for [TomCo].

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Right. Correct.

John Fox
Analyst, Fenimore Asset Management

Not for Ventures.

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Correct.

John Fox
Analyst, Fenimore Asset Management

Correct. Okay. Thank you.

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Thank you.

Operator

Thank you. Once again, if you'd like to be placed in the question queue, please press *1 on your telephone keypad. Please hold while we pull for further questions. Our next question is a follow-up from Meyer Shields from Stifel Nicolaus. Please proceed with your question.

Meyer Shields
Analyst, Stifel Nicolaus

Thanks. Just one brief one. When we look at the underwriting profit in the discontinued lines, is that sort of sporadic, or is there some sort of ongoing theme that we should look for?

Richard R. Whitt III
President and Co-Chief Operating Officer, Markel Corporation

Meyer, that's going to be very sporadic. Those lines are discontinued. It's really legacy reserves that are now running off. I think the small positives you've seen sporadically over the last several quarters is really just the more likely redundant than deficient philosophy of Markel playing out as we're settling out those legacy reserves. We're seeing bits and pieces of redundancy. I wouldn't even attempt to project what that could look like going forward.

Meyer Shields
Analyst, Stifel Nicolaus

All right, fair enough. Thank you.

Operator

Thank you. There are no further questions at this time. I'd like to turn the floor back over to management for any further closing comments.

Tom Gayner
President and Chief Investment Officer, Markel Corporation

Thank you very much. We look forward to updating you next quarter. See you soon.

Bye-bye.

Operator

Thank you. This does conclude today's teleconference. You may disconnect your lines at this time and have a wonderful day.