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Earnings Call: Q4 2018

Jul 19, 2018

Greetings, and welcome to the Microsoft Fiscal Year 2018 4th Quarter Earnings Conference Call. At this time, all participants are in a listen only mode. Question and answer session will follow the formal presentation. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Michael Spencer, General Manager, Investor Relations. Thank you, sir. You may begin. Good afternoon, and thank you for joining us today. On the call with me are Satya Nadella, Chief Executive Officer Amy Hood, Chief Financial Officer Frank Brode, Chief Accounting Officer and Carolyn France, Deputy General Counsel and Corporate Secretary. On the Microsoft Investor Relations website, you can find our earnings press release and financial summary slide deck, which is intended to supplement our prepared remarks during today's call and provides a reconciliation of differences between GAAP and non GAAP financial measures. Unless otherwise specified, we will refer to non GAAP metrics on the call. The non GAAP financial measures provided should not be considered as a substitute for or superior to the measures of financial performance prepared in accordance with GAAP. They are included as additional clarifying items to aid investors in further understanding the company's Q4 performance in addition to the impact these items and events had on the financial results. All growth comparisons we make on the call today relate to the corresponding period of last year unless otherwise noted. We will also provide growth rates in constant currency when available as a framework for assessing how our underlying business performed, excluding the effect of foreign currency rate fluctuations. Where growth rates are the same in constant currency, we will refer to the growth rate only. We will post our prepared remarks to our website immediately following the call until the complete transcript is available. Today's call is being webcast live and recorded. If you ask a question, it will be included in our live transmission, in the transcript and in any future use of the recording. You can replay the call and view the transcript on Investor Relations website. During the call, we will be making forward looking statements, which are predictions, projections and or other statements about future events. These statements are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could materially differ because of factors discussed in today's earnings press release, in the comments made during this conference call and in the Risk Factors section of our Form 10 ks, Forms 10 Q and other reports and filings with the Securities and Exchange Commission. We do not undertake any duty to update any forward looking statement. And with that, I'll turn the call over to Satya. Thank you, Mike, and thanks to everyone on the phone for joining. I'm proud of our strong results this quarter and even more proud of what we have accomplished over the last 12 months. We delivered more than $110,000,000,000 in revenue for the full year with double digit top line and bottom line growth. And our Commercial Cloud business surpassed more than $23,000,000,000 in revenue for the year with gross margin expanding to 57%. The strength of our results reflects accelerating innovation and the trust customers are placing in us to power their digital transformation. I shared our vision for the Intelligent Cloud and the Intelligent Edge a little over a year ago, a vision that is now quickly becoming reality and impacting every customer in every industry. Everything we have accomplished this year has been about accelerating our lead in this new era and the tremendous opportunity ahead. We focused on the right secular technology trends and growing markets and followed that up with solid roadmap execution. We reorganized our engineering teams to break free of the categories of the past and better align with the emerging tech stack from silicon to AI to experiences to better serve the needs of our customers today and long into the future. We reoriented our sales and marketing teams, adding industry technical expertise to partner more deeply with our customers on their digital transformation journeys. And most importantly, we drove innovation to deliver differentiated value across the cloud and the edge. Now I'll briefly highlight some of our innovation and momentum. We introduced Microsoft 365 to empower employees in the modern workplace. Microsoft 365 is now a multibillion dollar business that gives our customers a path to the cloud and broadens our reach with new and underpenetrated markets, including more than 2,000,000,000 first line workers and industry specific workflows. Across Microsoft 360 5, we are helping people be more productive, collaborate and stay secure on any device with AI infused experiences they use every day, and it's driving usage. We have more than 135,000,000 users of Office 365 Commercial. Outlook Mobile is being used on more than 100,000,000 iOS and Android devices and more than 200,000 organizations are using Microsoft Teams as the hub for teamwork. We invested to make Windows 10 the most modern, secure, always up to date operating system. Windows 10 is now active on nearly 700,000,000 devices and the growth of the enterprise deployments this year exceeded our expectations. It was a record year for LinkedIn, now with more than 575,000,000 members and revenue growth of 37% in Q4, the 5th consecutive quarter of revenue acceleration. We saw record levels of engagement and job postings again quarter with sessions growth up 41% year over year. This strong engagement is driven by the quality of the feed, video, messaging and acceleration of mobile usage, with mobile sessions up more than 55% year over year. We will continue to invest to make LinkedIn the essential platform to connect the world's professionals and help them achieve more with experiences powered by LinkedIn and Microsoft Graphs. Dynamics 365 gives organizations an alternative to monolithic siloed suites of business applications with modular, modern, extensible and AI driven apps that unlock insights across every part of the organization from sales to HR. It's gaining traction as our 3rd commercial cloud growth engine with revenue up 61% year over year. Our investments in Power BI, Power Apps and Flow as the new analytics and application platform are gaining significant momentum with ISVs and enterprise customers. Azure is the only hyperscale cloud that extends to the edge across identity, data, application platform, security and management. And our differentiated architectural approach drove another strong quarter of growth. We're investing aggressively to build Azure as the world's computer. Expanded our global data center footprint to 54 regions, more than any other cloud provider and with the most comprehensive compliance coverage in the industry. We added nearly 500 new Azure capabilities in the last year alone focused on both existing workloads and new workloads such as IoT and AI at the edge. We introduced Azure Stack and Azure Sphere, 2 first of their kind cloud to edge solutions that are already seeing strong customer demand. We are democratizing data science and AI with Azure Cognitive Services, Azure ML and data services such as Azure Cosmos DB to help organizations of all sizes convert their data into insights and experiences for competitive advantage. The world's leading companies are running on Azure, and I'm especially proud that Walmart chose pursuing our expansive opportunity from the way games are created and distributed to how they are played and viewed, surpassing $10,000,000,000 in revenue this year for the first time. We're investing aggressively in content, community and cloud services across every endpoint to expand usage and deepen engagement with gamers. The combination of Xbox Live, Game Pass subscriptions and Mixer are driving record levels of growth opportunities that expand our total addressable market and accrue value to our platforms and our customers. Take LinkedIn. We have united the world's leading professional cloud with the world's leading professional network and proved that we have an integration model that works, enabling LinkedIn to accelerate growth while retaining its member first ethos. With GitHub, we recognize the increasingly vital role that developers play in value creation and growth in the era of the Intelligent Cloud and Intelligent Edge. Our pending acquisition will enable us to bring our tools and services to new audiences, while enabling GitHub to grow and retain its independence and develop a first ethos and community. PlayFab accelerates our vision to build a world class cloud platform for the gaming industry across mobile, PC and console, and the addition of 5 new gaming studios bolsters our 1st party content development to support our fast growing gaming services. Microsoft has always been a partner led company, and partners increasingly see more opportunity on our platforms inspiring leading companies like SAP, Adobe and GE as well as fast growing startups like Inmovi to play an even larger role in our vibrant and growing partner ecosystem, an asset that gives us scale in this new era. In closing, our opportunity has never been greater. We will continue to innovate and invest across our solution areas in serving our customers and their unmet and unarticulated needs. With this tremendous opportunity comes great responsibility. We're relentlessly working to instill trust in technology across everything we do. It's why we will continue to lead the industry dialogue on trust, advocate for customer privacy, drive industry wide cybersecurity initiatives and champion ethical AI. Our investments in business model are fundamentally aligned with our customers' long term interest and success. This opportunity and responsibility grounds us in our mission to empower every person and every organization on the planet to achieve more. I'm proud of our progress and I'm proud of the more than 100,000 Microsoft employees around the world who are focused on our customer success in this new era. Now I'll hand over to Amy, who will cover our financial results in detail and share our outlook, and I look forward to rejoining you for the questions. Thank you, Satya, and good afternoon, everyone. This quarter, revenue was $30,100,000,000 up 17% 15% in constant currency. Gross margin dollars increased 19% 16% in constant currency. Operating income increased 30% 24% in constant currency. Earnings per share was $1.13 increasing 7% and 3% in constant currency. As a reminder, FY 2017 included a $1,800,000,000 tax benefit related to previously non deductible loan losses. In our largest quarter of the year, our sales teams and partners delivered exceptional commercial results. We saw strong performance in most of our geographic regions against the backdrop of favorable macroeconomic conditions and positive IT spending trends. Customer commitment to our cloud platform continues to increase. In FY 2018, we closed a record number of multimillion dollar commercial cloud agreements and more than doubled the number of $10,000,000 plus Azure agreements. Our annuity mix increased 3 points year over year to 89%. As a result, commercial bookings increased 18% even with a strong prior year comparable. Commercial unearned revenue was $29,000,000,000 growing 23% 21% in constant currency, significantly higher than anticipated due to stronger than expected cloud billings. Our commercial cloud revenue was $6,900,000,000 growing 33% 50% in constant currency with strong performance across the U. S, Western Europe and the UK. Commercial cloud gross margin percentage increased 6 points to 58%, in line with our commitment at the beginning of the year. We improved the gross margin percentage in each cloud service with Azure seeing the most significant improvement. Our company gross margin percentage was 68% ahead of our expectations and up 1 point year over year from improvement in our more personal computing segment driven by Surface. FX increased revenue growth by 2 points, 1 point lower than anticipated due to a stronger U. S. Dollar. At the segment level, FX had a positive impact of 3 points on productivity and business processes and intelligent cloud and one point on more and Intelligent Cloud and one point on more personal computing revenue. The FX impact to COGS was immaterial. This quarter, operating expenses grew 9% and 8% in constant currency, above our expectations due to revenue driven expense, such as sales compensation given the strength of the quarter and severance expense, primarily in our sales organizations, offset by FX favorability. Strong revenue growth, improved device gross margin percentage and continued targeted investment in cloud engineering, cloud sales capacity and LinkedIn created operating income leverage. This quarter, operating income increased again, up 3 points year over year. Now to our segment results. Revenue from Productivity and Business Processes was $9,700,000,000 increasing 13% 10% in constant currency, in line with our expectations even with the headwinds from a stronger dollar and a higher than anticipated mix of cloud billings in our office commercial and Dynamics businesses during the quarter. As a reminder, under ASC 606, cloud revenue is ratably recognized, while annuity on premises revenue has a component of upfront recognition. A higher mix of cloud billings is reflected in more on our revenue and less in period recognition in a quarter. Office commercial revenue increased 10% 8% in constant currency. Office 365 commercial revenue grew 38% 35% in constant currency and Office 365 commercial seats grew 29 percent. We continue to see healthy installed base growth and ARPU expansion from customer adoption of premium workloads in E3 and E5. Office consumer revenue increased 8% and 6% in constant currency, driven by recurring subscription revenue and growth in the subscriber base, now at $31,400,000 Our Dynamics business grew 11% and 8% in constant currency with double digit billings growth. Dynamics 365 grew 61% 56% in constant currency. LinkedIn revenue grew 37% 34% in constant currency with strong execution across all businesses. As Satya highlighted, engagement continued to accelerate and we also saw record levels of job postings benefiting from a robust U. S. Job market. Segment gross margin dollars grew 13% 10% in constant currency. Gross margin percentage was relatively unchanged year over year even as cloud mix increased, driven by margin expansion in Office 365 and LinkedIn. Operating expenses increased 7% as we continue to invest in LinkedIn, cloud engineering and commercial sales capacity. Operating income increased 20% and 13% in constant currency. Revenue from the Intelligent Cloud segment was $9,600,000,000 increasing 20% in constant currency with better than expected results in both our on premises and Azure businesses. Server products and cloud services revenue increased 26% 24% in constant currency, driven by continued strong Azure revenue growth of 89% 85% in constant currency. Azure per user services have performed ahead of expectations with our enterprise and mobility installed base growing 55% year over year to over $82,000,000 Our on premises server business grew 8% and 6% in constant currency with double digit growth in premium server products revenue and healthy renewals benefiting from the significant value customers see in our hybrid solutions. Enterprise services revenue grew 8% 7% in constant currency as growth in Premier Support Services and Microsoft Consulting Services was partially offset by decline in custom support agreements for Windows Server 2,003. Segment gross margin dollars increased 23% and 20% in constant currency. Gross margin percentage was relatively unchanged as material improvement in the Azure gross margin percentage was offset by a growing mix of Azure IaaS and PaaS revenue. Operating expenses increased 11% with ongoing investments in cloud engineering and sales capacity to support top line growth. Operating income grew 34%, up 30% in constant currency. Finally, more personal computing. Revenue was $10,800,000,000 up 17% 16% in constant currency, with better than expected results in Windows Commercial, OEM Pro and Surface. In the commercial space, we saw an accelerating pace of Windows 10 Enterprise deployments this quarter. Customer demand for modern and secure hardware and stronger than expected PC growth in geographies where Pro mix is high contributed to OEM revenue growth of 14%, ahead of the overall commercial market. Windows Commercial Products and Cloud Services grew 23% 19% in constant currency, driven by double digit billings growth as well as a higher mix of in quarter recognition from multiyear agreements. In consumer, OEM nonpro revenue declined 3%, slightly below the consumer PC market, driven by continued pressure in the entry level price category, even as we continue to take share in the premium category. Inventory levels were within the normal range. Search revenue ex TAC increased 17% and 16% in constant currency, driven by enhancements to our advertising platform and being volume growth across both U. S. And international markets. Surface revenue increased 25% and 21% in constant currency, driven by strong performance of the latest additions in the portfolio against the low prior year comparable. In gaming, revenue grew 39% 38% in constant currency. Xbox Software and Services grew 36% 35% in constant currency, mainly from a 3rd party title. Xbox Live monthly active users increased 8% to 57,000,000 Segment gross margin dollars grew 21% and 18% in constant currency. Gross margin percentage increased, driven by new surface additions, offset by sales mix to lower margin businesses. Operating expenses grew 9% 8% in constant currency, driven by seasonality changes in advertising spend versus the prior year and investments in engineering across search and AI. Operating income grew 38% 32% in constant currency. Now back to total company results. Capital expenditures, including finance leases, were $4,100,000,000 and increased on a sequential basis, in line with expectations. Cash paid for property, plant and equipment was $4,000,000,000 reflecting investments to support growth in our cloud business as well as a $250,000,000 real estate acquisition. Free cash flow was $7,400,000,000 and down 15% year over year, reflecting higher capital expenditures in support of our cloud business. Cash flow from operations grew 4% year over year and included tax payments related to the adoption of ASC 606 and TCJA, as well as an earlier start to the hardware inventory build for holiday than in the prior year. Excluding the impact of these items, operating cash flow grew approximately 13%, driven by strong cloud billings and collections. Other income and expense was approximately $300,000,000 lower than expected due to FX remeasurement. Our non GAAP effective tax rate was 18%, higher than anticipated due to the geographic mix of our revenue. And finally, we returned $5,300,000,000 to shareholders through dividends and share repurchases, an increase of 16%. Our Q4 share repurchase was $2,100,000,000 up 31% year over year, but down sequentially, given the suspension of share repurchase both the full year and next quarter does not include any impact from GitHub, which we still expect to close by the end of the calendar year. Overall, the key drivers and trends of our business for the next fiscal year remain largely unchanged from April and assume a consistent macro environment. First, on FX. Assuming that rates remain stable, we expect no impact to full year revenue growth, with any FX benefits in H1 offset in H2. FX should decrease COGS and operating expense growth by one point. 2nd, our commercial business. Given corporate IT spend optimism and increasing demand for cloud services, our strong competitive product position and consistent sales execution, we expect another year of strong revenue growth and higher annuity mix across commercial business. As customer commitment to our cloud increases, we are seeing larger and longer term agreements. As a result, we may see increased quarterly volatility in commercial bookings growth and commercial on our revenue. Productivity and business processes should continue to grow double digits, driven by Office 365, Dynamics 365 and LinkedIn. Customer demand for our hybrid offering should drive high teens growth in our server products and cloud services KPI. And in Azure specifically, we expect an increasing mix of IaaS and PaaS consumption based revenue. In Windows, we expect strong business fundamentals in our OEM Pro and Windows Commercial businesses, though the rates of revenue growth will slow through the year against the strong FY 2018 comparable. 3rd, commercial cloud gross margin percentage. We expect continued improvement in each commercial cloud service as well as in the overall commercial cloud gross margin percentage. The rate of improvement will moderate relative to FY 2018 as revenue mix continues to shift to Azure IaaS and PaaS consumption based services and we realize less year over year improvement in our per user services. We will continue to increase our investments in CapEx to meet growing demand for our cloud services, although we do expect the growth rate for the year to moderate. Next, operating expenses. Given our strong execution, we will continue to invest in the trends and growing markets we believe are fundamental to long term shareholder value creation. Investment in commercial cloud, LinkedIn, gaming and AI should result in operating expense growth of roughly 7%. Even with these strategic investments and the continued shift to our cloud businesses, we expect operating margin to be up slightly year over year. Other income expense should be slightly negative, in line with prior guidance and with quarterly variability primarily due to changes in FX measurement, interest rates and valuation changes with the adoption of the new accounting rules for financial investments. And finally, tax rate. We've refined our estimates of the impact from TCJA, the mix of service versus license revenue and the geographic mix of revenue and now expect our FY 2019 effective tax rate to be roughly 17% with quarterly variability. Now to the outlook for Q1. 1st, FX. Assuming current rates remain stable, we expect FX to increase revenue growth by approximately 1 point and decrease COGS and operating expenses by 1 point. 2nd, our commercial business. We expect another healthy quarter with commercial unearned revenue down approximately 10% sequentially, in line with historic seasonality. Commercial cloud gross margin percentage will improve slightly on a sequential basis. 3rd, we expect another quarter of sequential growth in capital expenditures as we continue to support growing global customer demand. Now to the segment guidance. In Productivity and Business Processes, we expect revenue between 9 point $25,000,000,000 $9,450,000,000 driven by double digit growth in office commercial and Dynamics. LinkedIn revenue growth should remain high on a stronger prior year comparable. In Intelligent Cloud, we expect revenue between 8 $150,000,000 and $8,350,000,000 Azure revenue growth should reflect a balance of continued strength in our IaaS and PaaS consumption based services and a moderating growth rate of growth in our per user services. In more personal computing, we expect revenue between 9.95 $10,250,000,000 In OEM Pro, we expect revenue growth in line with the commercial PC market and OEM Non Pro, we expect similar dynamics as seen in Q4. In Surface, we continue to expect strong performance from our latest additions, including the new Surface Go to drive growth similar to Q1 of the prior year. Search ex tech should see another quarter of mid teens growth with consistent execution against rate and volume growth opportunities. In gaming, we expect mid teens revenue growth with continued strong user engagement on our platform. The software and services growth rate will moderate due to strong third party titles launched a year ago. We expect COGS of $9,500,000,000 to $9,700,000,000 and operating expenses of $9,200,000,000 to $9,300,000,000 Other income and expense is expected to be approximately negative $100,000,000 And finally, we expect our Q1 effective tax rate to be slightly lower than our full year rate due to volume of equity bets that take place during our Q1. Mike, let's go to Q and A. Thanks, Amy. We'll now move to Q and A. Operator, can you please repeat your instructions? Thank you. Our first question is coming from the line of Keith Weiss with Morgan Stanley. Please proceed with your question. Excellent. Thank you guys for taking the question and congratulations on a really nice quarter. I wanted to dig into Azure a little bit. I think growth overall in Azure this quarter is probably ahead of most people's expectations and it sounds like the type of business that's being done on Azure is becoming more strategic and changing a little bit. So Satya, I was hoping you could talk to us a little bit about the types of workflows, the type of sort of services that are being used on Azure, how that's evolved over the past year? And Amy, for you, maybe because a new KPI, I believe, you gave us sort of the growth in the enterprise mobility of 55%. Was that in line with your expectations? Because I know you were sort of tempering our expectations on growth in that part of the business. Is that growing in line with kind of the slowdown you were expecting? Or is that better than you had imagined? Yes. So let me first of all, thanks, Keith, for the question. And so let me start. Overall, in terms of the workload mix, it's been fairly stable, which is our hybrid value proposition really is continuing to resonate. So that means there is a bunch of workloads that are migrating to the cloud. People use both Azure Stack plus Azure. So that continues to drive a lot of IaaS growth for us as people are sort of looking basically to lift and shift a lot of their current data center workloads. Then on top of it, we even have modernization of apps that is accelerating. And that drives a lot of the higher level services, in particular, our data services as well as our AI services. But when AI services are essentially compute, but what happens is all this compute then requires storage and data and that's another place where we see increasing acceleration. The one thing that I would say that I'm increasingly seeing is Tier 1 workloads. In some sense, when you think about some of the commitments being made by some of biggest brands in the world in terms of what they're doing, 1, it's very core to their operation and 2, they're running even the cloud. And so that's one thing that definitely is a market difference for us. And to your question on the per user services, specifically Enterprise Mobility, Keith, it was a bit better than I had anticipated in Q4. And really the driver of these per user services such as EMS actually is the value proposition that Satya refers to and we refer to as Microsoft 365. And we saw strength broadly. And if you think about that, it's the Windows commercial, it's Office 365 commercial and EMS. And really that I think what we heard a lot was the value of the security and management continuing to add more supported endpoints, offer really tremendous value to customers and we did see a bit more strength than I was anticipating in Q4. Thanks, Keith. Excellent. Thank you, guys. We'll take the next question now please. Thank you. The next question is coming from the line of Karl Keirstead with Deutsche Bank. Please proceed. Thank you. Congrats on a good quarter. Amy, the commercial unearned revenue and bookings were again super strong and evidently Microsoft is benefiting from fairly strong EA renewal activity. So when you look out into fiscal 2019, how would you compare the degree of renewal activity versus fiscal 2018 and fiscal 2017? It sounds like you're still constructive, but I'd love to hear some color whether it feels as good as the fiscal year you just ended. Thank you. Thanks, Carl. Let me break up that question a little bit because you actually asked a couple of things that are important. Number 1, the unearned strength that we saw at the end of Q4, you're right, was very good execution on renewals on a reasonably large renewal base. But there was also very good execution of adding new workloads, adding new opportunity in Q4, things such as Azure, as an example, or Dynamics 365 as an example. So really Q4 wasn't just renewal activity, it was also new workloads and new value. So when you look into 'nineteen, I am optimistic on both of those fronts, good execution, continuing on renewals as well as adding new value and new opportunity. And the 3rd component of your question was really how do the renewal base correlate to FY 'eighteen? And the answer is, it's a little bigger, but it actually has the same amount of volatility quarter to quarter. So Q1's renewal base is actually almost equivalent to last year. Got it. Okay, great. Helpful color, Amy. Thank you. Thanks, Karl. Operator, we'll take the next question now, please. Thank you. The next question is coming from the line of Heather Bellini with Goldman Sachs. Please proceed with your question. Great. Thank you. I was wondering, Satya, if you can help us think about how Azure Hybrid Benefit has changed the type of net expansion rate you're experiencing on your ELAs that come up for renewal. And I know you were kind of a little bit touching on that with Carl, but is there any way to help think about how that in particular might be helping the expansion rates of those percent to you mentioned that you're moving from per user consumption that you're going to see more growth consumption based services versus per user, Azure workload growth. And I'm just kind of wondering if you could share with us, is there any gross margin impact there? Does one have higher gross margins than the other? Is there anything that we should be taking from how you're parsing those comments about how we think of Azure's gross margin progression going forward? Thanks, Heather. So on the first one, I actually think that these hybrid use benefits have been sort of the best kept secrets. So I'm actually hoping that going into this next fiscal year, we do a much better job and customers do a much better job for their own benefit because the advantage Azure has because of the hybrid use benefits across the entire workloads are pretty phenomenal. And we had a good set of sessions at our partner meetings this week, just really making sure everybody understands those benefits. So I don't think that that has really played out. If it's in anything, all the growth we have seen is in spite of that not being broadly, really driving growth. But to your second question, I'll even say the following, which is that I think there is clearly a difference in GM between the per user and consumption. But the key is even the consumption services come in different forms. There is the IaaS services, there is the data services and some of the higher level services. Some of these IoT services now even SaaS components to it. So therefore, I think that the mix will be different by quarter by quarter. But increasingly, our strategy is in many times to get customers to get going with what is core storage or core compute, but then they scale into these higher level services. And I would say, Heather, on those two components, just to add, the Azure Hybrid Benefits, I think we're starting as Sachin said, we started to see some impact from that in my opinion in Q4 in the on prem KPI. But it really was more in Windows. And the value as we continue to see in SQL next year, I do think there's some opportunity for customers to realize real value from these hybrid benefits. And so as it adds confidence to my high teens KPI growth for the year is that this is a very customer value oriented offer. To your question on GM, thought is obviously correct on that one. And I would say the way we think about it is actually more when I talk about Azure per user, it really does move more with M365 per user. It's almost better to put that in your mind as behaving more and having margin structures more like Office 365 and behaves quite similarly. It tends to have good quarters when we do good execution on Office 365. And so my comments were more and continue to be around having people understand that sales motion and that it tends to move in that direction. Thank you. Thanks, Heather. We'll move to the next question now, please. Thank you. The next question is coming from the line of Mark Moerdler with Bernstein Research. Please proceed with your question. So I have 2 related questions. The first is, if you look at this quarter at Intelligent Cloud revenue, it grew 23 percent and the gross margin dollars grew at the same 23%. Given the fast growing lower margin Azure business, we're not seeing any longer negative margin impact. Have you reached the point where the incremental dollar of Azure revenue is close to the overall intelligent cloud gross margin? And then a second, I apologize, slightly long question, CapEx spending in the quarter and the full year were both strong. We could argue 2 possibilities. It's driven by all the capacity demand or you're having to spend a lot of it on replacing equipment as they're aging out. How should we think about the mix in CapEx between building demand and replacing what's there? Thanks. Let me take both those. On the first one, in terms of the GM this quarter, you're right. The improvements, particularly in the IaaS and PaaS gross margin of Azure did offset the cloud mix to Azure within the segment. Going forward, continuing to see that, I think we'll see more pressure on gross margin just because the amount of Azure in the mix at the rate it's growing, we're still not at that point where $1 of gross margin in the cloud is equivalent to $1 of on prem. That being said, we have a lot, as you saw this quarter, room to grow gross margin dollars in that even within that frame going into FY '19. On your second question in terms of capital spend, if you think about it at a high level, our capital expenditures are growing at a lower rate than our overall cloud revenue is growing. And that's why you're starting to see leverage, right, flow through the P and L. And I think that the rate of CapEx growth, as I said, in FY 'nineteen will moderate. That happens because, of course, we're doing some replacements, but we're also adding regions and seeing a lot of global demand. And so actually and improving margins. So I think that's when I put it at a very high level, as you asked the question, I tend to think revenue is growing faster than my capital. You're seeing leverage through the P and L and we'll see a moderating rate in FY 'nineteen. Even if Q1 is a big quarter, it's just going to be volatile as CapEx tends to be quarter to quarter based on both supply chain and demand. Perfect. I really appreciate. Thank you and congrats. Thanks, Mark. Operator, we'll take the next question please. Thank you. The next question is coming from the line of Walter Pritchard with Citi. Please proceed. Hi, Amy. Wondering on the office product and services on the commercial side, you had 8% growth to lowest you've seen. I know 606 drives some volatility in that business. Could you help us understand what drove that in the quarter? And I know you're making some changes like the support and so forth as we get into the out year. Is there any impact that you expect to the growth rate in that business as we look forward from those changes? Thanks, Walter. The entire impact in that KPI, I actually feel very good about that number because if you think about the $1,000,000,000 plus beat we had to the unearned, It was partially due to the fact that we had very good mix shift to Office 365 in terms of billings in the quarter. Almost very little of that gets recognized in quarter and almost all goes to the balance sheet. So my confidence for FY 'nineteen in that number being the double digits we talked about in the full year guide only gets raised by seeing that execution. So it is really 606 related is the way to think about it, plus a mix of billings and billing strength. So I don't really think about that as being a negative. And you saw the exact same behavior and dynamics. So it's a pretty similar in period, in in question is coming from the line of Phil Winslow with Wells Fargo. Please proceed with your question. Hey, guys. Thanks guys for taking my question and congrats on a great quarter and a great fiscal year. Amy, question for you. You commented on the positive spread that you're seeing in the Windows OEM business, both overall, but particularly on the commercial side. Would you start to think forward in the next, call it, couple of quarters here? Obviously, you told us what the positive drivers were, but how do you see those sort of playing out? And can we maintain that positive spread? And if so, why? And if it does maybe narrow, sort of how do you think about the narrowing? Sure. Let me frame it first as the things that I and we are seeing really customer driven, which is if you start with Windows 10 and the value that customers see and what we are seeing is accelerating enterprise deployment of Windows 10. When that happens, it does create demand for new devices and modern devices that improve security. So that then in turn results in a better and stronger overall OEM PC commercial market. In addition, because of the macroeconomic conditions are actually quite good on this front and with some business optimism creating some wind at our back. I also think people look and say, if security and value are important, this is a great time to invest in modern PCs. And particularly in markets where pro mix has been strong, I continue to expect to see all of those things happen through the course of next year. Now what you will see, however, if all those things even do remain true, which I expect them to, if the economic environment stays the same, H2, where we've had really strong revenue growth and a really strong market, will, I think, moderate growth wise just because the base it was coming off of in 'seventeen was just a lot lower. So even if I see all the good things and good trends happening that I feel really create a great opportunity for us to sell Microsoft 365, you will see growth rates moderate in H2. Got it. That's very helpful. Thanks. Thanks, Bill. Operator, we'll take the next question up, please. Thank you. The next question is coming from the line of Raimo Lenschow with Barclays. Please proceed with your question. Hey, thanks for taking my question. Amy, can I go back to the server product? You partly answered it with the whenever asked and I believe hybrid cloud will be a factor here, but the growth was the best we've seen for a long time. Can you just talk about the drivers that kind of were at play here? Thank you. Thank you. You're right. The first one was the benefits that we saw from hybrid in particular with an outsized impact on Windows Server. The second has been a trend we also talked about a little bit before. We saw strong double digit growth in premium. So it was both mix shift as well as I think strength in the hybrid benefits as a value prop to customers. Those 2 are the ones I would actually call out as drivers for the quarter. Good. I mean, they should be relatively sustainable if I listen to them to you. I believe the one, I think, really important thing for us is continuing to focus on creating customer value. The concept of adding a lot of value by having and giving comfort to a customer that as they make a commitment to the Microsoft platform that they can move between a commitment to on prem to the cloud in a high value way, I do believe is a unique thing that we offer at this time. Perfect. Congratulations. Thanks, Varun. We'll take the next question now, please. Thank you. The next question is coming from the line of Gregg Moskowitz with Cowen and Company. Please proceed with your question. Okay. Thank you very much. Satya, this is more of a big picture question, but over a longer term period, I'm curious how large you think edge computing will become relative to centralized cloud computing? Thanks. Yes. I mean, I think the vision that we've always had is that distributed computing in some sense will remain distributed. So we don't split this into there's an edge computing, there's cloud computing. The need for computing is on a secular basis going to increase. And as you need to reason over large amounts of data, you need not only storage and compute to be co located all over as the world gets embedded with computing. That's what we are building for. So if you think about our real competitive advantage and differentiation is, we have one programming model, one identity model, security, management, so that modern developers as well as IT can use the compute available from Azure Sphere to Azure. And the reality is these modern workloads in fact use it all. So it's not like I just build an Azure Sphere application. I build an application that's fundamentally to what needs to to what needs to be truly distributed, event driven, serverless even, versus this thing about let's just have one time migration to something new. Makes sense. Thank you very much. Thanks, Greg. Operator, we'll take the next question up please. Thank you. Our next question is coming from the line of Keith Bachman with Bank of Montreal. Please proceed with your question. Hi, thanks very much. Satya, I wanted to direct this to you, if I could. I'd like to understand how you view Dynamics' current positioning compared to the market opportunities. And the context of the question is Dynamics remains a fairly small part of Microsoft revenues as well if you look at the market share of where Dynamics serve, it's a fairly small part of the market served. So what do you think Microsoft needs to do to have a larger impact against the market opportunities? Yes. So overall, we are very committed and very bullish about the opportunity in Dynamics. With Dynamics 365, for example, what you even just seen in the last fiscal year, which has been the 1st full fiscal year where we have this modern modular approach to business applications. I think it's very disruptive in the market place because it brings a very different value proposition. It has a price advantage and a value advantage for customers. And in what is fundamentally a fragmented market, this is not business applications never was and never will be a winner take all. I know folks think about it that way, but it's not. I mean, it's about 1 small category in one segment called enterprise, there is a share high share is considered 20%, 35% or what have you. So in some sense, this one has always been about being able to serve customers, especially in an increasing digitization world, right, which is the need for more business process automation is increasing. Take an IoT project, translate into a preventive maintenance in Azure and then ends up as field service in Dynamics. That's been one pattern we've seen a ton of traction with. So to me, us going in fact to these new secular growth us going in fact to these new secular growth opportunities while being disruptive to the status quo of anyone who has high margin and very high priced monolithic products today is basically our strategy going forward. Okay. Thanks, Satya. Thanks, Keith. And operator, this will be our last question. Thank you. Our final question is coming from the line of Mark Murphy with JPMorgan. Please proceed with your question. Yes. Thank you very much. I'll add my congrats. So Amy, we keep expecting the Office 365 commercial seat growth to decelerate materially at some point based upon the penetration level. But this quarter that seat growth actually accelerated about a point to 29%. And when we look back on it, the trajectory really isn't too different than where it was even a year ago. So I'm just curious, is there some underlying driver there that would keep that deceleration relatively manageable going forward? Or would you continue to see that slowing in a way that over time would exert a little drag on Azure through those per user Azure services? This is one where over time, there certainly is going to be a deceleration just because this is a per user business. M365 has that characteristic and Office has it, EMS has it. And so this quarter actually, what we saw was actually some strength in education, which added a good amount of seats this quarter, as well as good execution across our other segments. So we did see a bit of growth that we were excited to see frankly in a segment where we've been working hard to make additional progress and add value. The team has actually done a nice job in that segment of creating some really modern offers to get that into the hands of that market as well. But over the long term and as we continue to move aggressively, we will continue to see this is going to take longer than I think maybe people would have thought. This is going to take longer than I think maybe people would have thought. There are lots of users as we continue to redefine what office is that you add to the base, whether that's first line workers, whether that's an increasing number of small businesses who finally have access and value that we're creating for them across things from scheduling all the way to being able to work through minor business process adjustments like Satya has talked about. So really, as we continue to redefine what Office means from something that people always associated with Word, Excel and PowerPoint the things that mean mobile or video with Stream or collaboration with Teams, I think we have opportunity to continue to add those new users, new types of users that we haven't had access before and new capabilities even to users we have. Thank you. Great. Thanks, Mark. That wraps up the Q and A portion of today's earnings call. Thank you for joining us today, and we look forward to speaking with all of you soon. You can find additional details at the Microsoft Investor Relations website. Thanks. Thank you, everyone. Thank you very much. Ladies gentlemen, this does conclude today's teleconference. Again, we thank you for your participation and you may disconnect your lines at this time.