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Earnings Call: Q3 2022

Nov 1, 2022

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Before we proceed, I will read the Safe Harbor Statement. Some of the information we provide during today's call regarding our future expectations, plans and prospects may constitute forward-looking statements. Actual results may differ materially from these forward-looking statements due to various important factors, including the risk factors discussed in our most recent 10-Q filed with the SEC. We assume no obligation to update these forward-looking statements, which speak only as of today. Also, during today's call, we will refer to certain non-GAAP financial measures. Reconciliations showing GAAP versus non-GAAP results are available in our earnings release and presentation, which were issued today and are available on our website at microstrategy.com. I would like to welcome you all to today's webinar and let you know that we will be taking questions using the Q&A feature at the bottom of your screen.

You can submit questions throughout the webinar, and Michael, Phong or Andrew Kang will answer questions at the end of the session. Please be sure to provide your name and your company's name when submitting your questions. Now, I'll walk you through the agenda for today's call. First, Phong Le will cover the operational results for the third quarter of 2022. Second, Andrew Kang will cover the financial results for the third quarter of 2022. Michael Saylor will provide a strategic review and discuss recent Bitcoin market updates. Lastly, we will open up to Q&A. With that, I will turn the call over to Phong Le, President and CEO of MicroStrategy.

Phong Le
President and CEO, MicroStrategy

Thank you, Shirish. I'd like to welcome all of you to today's webinar regarding our 2022 third quarter financial results. First, I'll focus on the 2022 third quarter business results. We had another good quarter overall, achieving constant currency total revenue growth on the strength of our Cloud business. This despite a challenging macroeconomic environment in Q3, with continuing high inflation, weakening foreign currencies and the ongoing war in Ukraine. We had strong growth in our subscription revenue and billings, driven by both existing customer migrations to the cloud and new customer wins. Our customer revenue renewal rates continue to be among the highest we've ever experienced. To summarize our third quarter software results, revenues increased 4% year-over-year on a constant currency basis.

Total software licenses revenue, which consists of product, total product licenses and subscription services revenues in our consolidated statement of operations, increased 11% year-over-year on a constant currency basis. We benefited from the increased adoption of our Cloud Platform, partially offset by a decrease in product license revenues. Over time, we expect our revenue profile to continue to shift towards recurring subscription revenue. Subscription revenue increased 59% year-over-year on a constant currency basis. Current subscription billings grew 79% year-over-year, our 10th straight quarter of double-digit growth and our best quarter ever. We've also seen further global adoption of our Cloud Platform among our international customers, including customers in the Asia Pacific region, with several major wins in Q3. We've also seen further growth of our embedded business with multiple new logos.

Next, I'd like to provide some observations from my first 90 days of being the CEO of MicroStrategy. I spent more time in the field in the U.S. and internationally, listening to our customers and employees and learning from them. What I learned first is that our customers continue to love our product offerings. There are people that have built their careers on the MicroStrategy platform, are dedicated to our success and see us rising above the fray of basic visualization tools. They're also excited about modernizing and consolidating their BI platforms in an open multi-cloud environment. Accordingly, we'll continue to focus on three key areas of growth that represent core MicroStrategy differentiators. Enterprise analytics, Embedded analytics, and the Cloud. Our customers depend on these differentiating capabilities to build mission-critical applications to run their field forces, store operations, bank branches, risk analysis groups, corporate operations, and much more.

They're also focused more on innovation. Our continued investment in research and development has enabled us to modernize our platform and enable our customers to transform how they do business through innovative analytics tools and techniques. These include personalized applications, immersive interactive visualizations, simple no-code and low-code application development with open APIs, flexibility of consumption for mobile interfaces, and innovative capabilities like HyperIntelligence. We continue to see growth with customers who build MicroStrategy into the software solutions that they sell to end users, leveraging our open embedded analytics capabilities. Looking forward, we recognize the power of artificial intelligence and machine learning to augment more traditional reporting capabilities and provide contextual and immediate insights. In Q3, we released our first set of products in this area called MicroStrategy Insights.

This is the basis on which we are combining MicroStrategy's semantic layer, HyperIntelligence, and open architecture to provide the data tracking, alerts, forecasting, recommendations, and artificial intelligence that will be key for the future of analytics and intelligence. We believe this is something MicroStrategy is uniquely positioned to provide, and we expect to release more functionality in this area every quarter. Another interesting area where we can differentiate our offerings is Bitcoin Lightning software development for the enterprise. We are in the initial stage of exploring innovative Lightning applications for cybersecurity use cases to help enterprise customers secure networks, monetize websites, and deploy wallets en masse using Bitcoin. While our core focus remains on BI innovation, we believe we're uniquely positioned to bring value in this area also. Mike will elaborate further on this topic.

As MicroStrategy Cloud continues to be a growing part of our business mix, we seek to accelerate growth through increased cloud adoption by both new and existing customers. New customers are increasingly cloud-first and immediately reap the benefits of our managed service offering. Those include business agility, enterprise security, regular updates and upgrades, and cost savings. At the same time, more and more existing on-premises customers are migrating to the cloud and expanding their MicroStrategy usage to new departments and user groups. Intentional in our approach to cloud is our belief in cloud agility. The power of multi-cloud hybrid and the portability between private and public clouds resonates with our customers who do not wanna be locked into a single technology stack. We take advantage of the best that each major cloud provider has to offer, optimizing our platform to run on and across each.

We will continue to invest in this area to support our customers' needs for flexibility, scalability, and security. We're eagerly awaiting final authorization to operate for the launch of MicroStrategy Cloud for Government, our new cloud offering with FedRAMP authorization. This product will be our first generally available release of our Cloud Platform that relies on a modern cloud-native architecture utilizing containers and microservices. It will open up the possibility of migrating a large part of our business, federal government customers, to the cloud. It also serves as proof of our enterprise-grade security, stability, and scalability via certifications for large enterprises previously reluctant to move to the cloud, like those in the financial services industry. The combination of FedRAMP authorization, enterprise-grade capabilities, and managed service delivery will help us further differentiate our solutions with government customers, large enterprises, and embedded analytics customers worldwide.

Our focus on Enterprise analytics, Embedded analytics, and Cloud services has resulted in more customers choosing to decommission and consolidate legacy platforms in favor of an enterprise-wide adoption of MicroStrategy. This has led to increasing revenue renewal rates every year in the last three years. Another observation from my time meeting customers is their willingness and desire for hybrid interactions. That includes meaningful, rich, in-person connections alongside virtual meetings. Accordingly, I'm thrilled to share that our next MicroStrategy World will be back in person from May 1st to 4th in Orlando, Florida. World 2023 will be a working event designed to help modernize analytics for innovative organizations looking to transform with data. We're excited to showcase how some of the world's best brands use modern experiences to break through and achieve extraordinary results.

The conference will also include dedicated networking opportunities, workshops, and training, as well as our 3rd Annual Bitcoin for Corporations Event. Registration is open November 8th, and additional details can be found on our event website at microstrategy.com/world23. Turning to our Bitcoin acquisition strategy, we continued the commitment to our strategy in Q3 and purchased 301 additional Bitcoins for approximately $6 million at an average purchase price of $19,860 per Bitcoin, net of fees and expenses. We have not sold any Bitcoin to date. To reiterate our strategy, we seek to acquire and hold Bitcoin for the long term, and we do not currently plan to engage in sales of Bitcoin. We have a long-term time horizon. The core business is not impacted by the near-term Bitcoin price fluctuations.

As a final comment, I would say macro and market volatility are expected to be the new normal. We believe change is constant. In this world, businesses need actionable data, enterprise-grade analytics, multi-cloud capabilities, an open architecture, and customer success focus. MicroStrategy delivers this. Our competition prefers dashboard proliferation, departmental visualizations, single stack vendor lock-in, and price increases. This market volatility may impact our financial results in the short term as we target modest constant currency revenue growth during our cloud transition. This will require us to be financially prudent, investing in our platform while applying a thoughtful approach to costs with the objective in remaining at least margin neutral in the short term. I'll now turn the call over to Andrew to discuss our financial results for the quarter in further detail.

Andrew Kang
EVP and CFO, MicroStrategy

Thank you, Phong. I'll start by highlighting our third quarter of 2022 financial results in more detail. GAAP total revenues for the quarter were $125.4 million, down $2.6 million or 2% year-over-year. Isolating the impacts on foreign exchange, total revenue was up 4% year-over-year at constant currency. Total software license revenues, which is the total of product license revenues and subscription services revenues, were $38.7 million, up 5% year-over-year and up double digits or 11% at constant currency. As we continue to migrate our customers to the cloud, we know that product licenses revenues will naturally decline. As revenues previously recognized upfront are converted to revenues recognized over a longer period as subscription services revenues.

When we look at the two together, year-over-year increases on both a GAAP basis and at constant currency are positive indicators that we are successfully moving our customers to the cloud, not only on a standalone basis, but as well as contributing to the overall growth of our software platform. In line with what I just described, subscription services revenues were $16.4 million, an increase of 51% year-over-year and up 59% at constant currency. Product licenses revenues were $22.3 million for the quarter, which was $3.5 million lower year-over-year, while product support revenues were $66 million, down $4.4 million year-over-year, relatively flat at constant currency.

As Phong mentioned earlier, our Q3 renewal rate was again at 95% this past quarter, demonstrating the durability of our platform and the long-standing nature of our customer base. Finally, other services revenue, which primarily reflects our consulting business, was $20.7 million, a slight decrease year-over-year, but a 7% increase in constant currency. Our highly skilled and experienced consultants continue to support, innovate, and modernize our platform across our customer base, and we have been very successful in delivering consulting services across our global delivery centers in the U.S., Europe, South America, and Asia, while optimizing costs and increasing billable hours year-over-year. Moving to billings. Our total current software license billings were $36.4 million, an increase of 2% year-over-year.

In the third quarter, subscription current subscription billings were $14.4 million, an increase of 79% year-over-year. This is in comparison to the increase of 51% year-over-year in Q2. This sequential growth was driven by solid results in both subscription services revenues as well as current and deferred subscription services revenues. It is also worth noting again that we sold our largest cloud billings as multi-year contracts with an average term of over 24 months, of which only 12 months are currently reflected on our balance sheet. We believe our cloud transition is successfully underway and the demand from our customers to migrate MicroStrategy to the cloud remains very strong, with additional pipeline being added from both our domestic and international customers. Shifting to costs.

Total non-GAAP expenses, which exclude share-based compensation costs, were $102 million in the third quarter compared to $165 million in the third quarter of 2021. Our total non-GAAP costs this quarter were significantly lower year over year as well as compared to Q2 of this year. This was primarily due to stable Bitcoin prices this quarter, which led to a nominal $700,000 Bitcoin impairment charge, in contrast to the $65 million charge in Q3 of 2021. Bitcoin volatility, as measured by the one-month realized volatility, fell below that of the major equity indices such as the S&P 500 and Nasdaq this past quarter. We view this recent market shift as a possible signal that Bitcoin's investor base and institutional adoption is continuing to mature, making it more suitable and accepted by traditional market participants.

During the quarter, Bitcoin prices remained above our carrying value low-water mark of approximately $17,600, and as a result, we saw a minimal digital asset impairment charge in Q3. Non-GAAP cost of revenues were $24 million in the third quarter, an increase of $2.6 million or 12% year-over-year. As a percentage of total revenues, non-GAAP cost of revenues was up 2% year-over-year, attributed to higher cloud hosting fees and investments in technology and talent as we continue to scale up to support our growth in cloud. Non-GAAP sales and marketing expense was $30 million, which was a decrease of $4.1 million or 12% year-over-year.

As a percentage of total revenues, non-GAAP sales and marketing costs were lower by 3% year-over-year, primarily due to higher net capitalized commissions this quarter compared to the same quarter in the prior year. Non-GAAP R&D expense was $27 million, an increase of $1.4 million or 6% year-over-year. We continue to prioritize research and development in our core software business as we invest in personnel supporting innovation, cybersecurity, and growth in cloud. Non-GAAP G&A costs were $20 million, which was an increase of $1.4 million or 7% year-over-year. As we emphasized earlier, the uncertain macroeconomic environment and inflationary trends continue to present headwinds to our bottom line, and we believe these challenges are the new normal.

Although we see strong growth in cloud and high sustained renewal rates, managing rising costs is critical to weathering the current environment. We plan to be extremely disciplined in controlling costs in the near term as we navigate these conditions, and we will continue to cut costs in certain areas while prioritizing spend that we believe will drive revenue growth. On slide 13, total non-GAAP operating income in the third quarter was $23 million, reflecting a non-GAAP margin of 18%. The very small Bitcoin impairment charge this past quarter that I mentioned earlier had a minimal impact on our reported results. was the lowest digital asset impairment charge since we launched our Bitcoin strategy in Q3 of 2020.

In a reporting period where there are minimal impairment charges under the current accounting rules, we believe our non-GAAP operating income better represents the underlying performance of our core software business. As of September 30, 2022, the carrying value of our Bitcoin holdings was approximately $2 billion, which reflects approximately $2 billion in cumulative impairment charges incurred through the end of Q3. As you know, GAAP accounting treats our Bitcoin holdings as an indefinite-lived intangible asset, which means that any decrease in the fair value below our carrying value at any time after date of acquisition requires us to recognize an impairment.

Conversely, when prices increase, the current accounting rules do not allow us to increase the carrying. On October 12th, the Financial Accounting Standards Board unanimously voted to recommend the adoption of fair value accounting for all public and private companies in measuring certain digital assets, including Bitcoin. Under current fair value accounting standards, both decreases and increases in the fair market value of an asset would be recognized in GAAP earnings. We understand this is an initial step in the standard-setting process, and many of the details and disclosures have yet to be determined. We are extremely encouraged and supportive of the FASB's decision for the change and the improved investor transparency it should provide. We believe this is an extremely positive step for the future of digital asset accounting, and we remain committed, as we have in the past, to supporting these efforts. Turning to slide 15.

Our debt capital structure consists of a $500 million senior secured note, a $205 million Bitcoin-backed loan, and $1.7 billion of convertible senior notes, all with a blended interest rate of approximately 2%, the earliest maturity of which is not until March 2025. We have also issued $1 billion of equity through a previously announced at-the-market, or ATM, offering in Q3 and Q4 of 2021. Recently, on September 9, we filed a prospectus supplement for an additional ATM equity offering, which will allow us to sell up to $500 million of Class A common shares from time to time into the market. As of October 31st, 2022, we have not sold any shares under this program.

We intend to use the ATM under a disciplined approach to sell equity if and when we believe there is an embedded value premium in our stock compared to the market value of our Bitcoin holdings and our estimated value of our enterprise analytics software business. The use of proceeds will be for general corporate purposes, which include the purchase of Bitcoin. Our focus, in managing capital, will continue to be that of accreting shareholder value, optimizing our overall capital structure, and ensuring adequate liquidity to run our operations and service our debt. On slide 16, as of September 30th, 2022, we held a total of 130,000 bitcoins, of which 14,890 bitcoins were held directly by MicroStrategy, the parent, all of which secure our 2028 notes.

The remaining 115,110 bitcoins are held at MacroStrategy, our subsidiary. In Q3, there was no change to the number of bitcoins pledged at MacroStrategy. Of the bitcoins held at the sub, approximately 30,000 bitcoins are pledged as collateral to our Bitcoin-backed loan and just over 85,000 bitcoins, or 65% of our total holdings, equivalent to approximately $1.7 billion at the current market price of $20,400, remain unpledged and unencumbered. As you can see, we have more than sufficient collateral to meet the ongoing requirements of our Bitcoin-backed loan today and through any current foreseeable price volatility. As Phong mentioned earlier, our Bitcoin strategy remains simple. We have bought and held Bitcoin and will continue to do so.

Finally, before I turn the call over to Michael, I would like to reemphasize that MicroStrategy's principal core strategies are to operate and grow our enterprise analytics business and to acquire and hold Bitcoin as a treasury reserve for the long term. This hybrid strategy represents a paradigm shift where we seek to maximize the performance of both segments of our business while identifying and capitalizing on the synergies that come from combining a mature and profitable enterprise software business with a large-scale digital asset holding. Thank you for your time today and for your support of MicroStrategy. I'll now turn the call over to Michael for his remarks.

Michael Saylor
Executive Chairman and Co-Founder, MicroStrategy

Thank you, Andrew, and thank you to all of our shareholders that are with us here today. I would like to provide a performance review of the company's results since we adopted a Bitcoin strategy. I'm delighted to report to all the shareholders that since MicroStrategy adopted the Bitcoin strategy on August 11th, 2020, our stock has outperformed all of the major asset classes that we benchmark ourself against. It has outperformed all big tech stocks, and we have outperformed all enterprise software stocks that we benchmark ourself against. You can see from this chart, we are up, as of 4:00 P.M. yesterday, October 31st, we are up 116% since we embarked on this strategy.

I think the most important benchmark we compare ourself against is Bitcoin itself. Bitcoin in that same time period is up 72%. We have managed via our strategy to capture all of the Bitcoin gains with a boost. Now, if we compare the Bitcoin performance in that 2.25 years to other assets, the S&P is up 15%. A diversified portfolio of really high quality stocks are 15%. The Nasdaq is up effectively 0%, so there is no gain in the Nasdaq. Our gold, and many of you who follow us on our journey will recall that when we started down this path, our number one question was should we buy Bitcoin or should we buy gold?

Gold is down 19% in that same time period that Bitcoin is up 116%. That makes sense to us. Gold is the hard money solution for the 19th century, and Bitcoin is the hard monetary asset for the 21st century. I think it's auspicious that we see the market is agreeing with us after these 24 months or so, 26 months. The bond index, and that's really bond, it's long bonds, about 20-year duration bonds. They have lost 22% of their value in this time frame. Bonds are obviously not holding value in the interest rate environment we're struggling with, and they have limited upside generally. Of course, silver, which is sort of a weaker precious metal than gold, is down 33%.

I think when you look at the story here, Bitcoin is winning, but MicroStrategy is winning even more than the Bitcoin right now because of our levered long Bitcoin strategy we pursued. We benchmark ourselves against big tech stocks and, of course, three of the most extraordinary stocks and companies in the modern era are Apple, Google and Microsoft. Of course, Apple's up 36%, about a quarter of our performance results in our stock. Google is up 27%. Microsoft is only up 11%. MicroStrategy stock is 10x Microsoft, even though Microsoft, of course, is the most successful software company on the planet. The challenge with equities, as we all know, is that you have not just monetary risk due to macroeconomics, but you also have execution risk.

You have all sorts of other types of risks. Amazon is down 35% because of their challenges, which I won't go into. Netflix is down 40%, and Meta group, Facebook is down 65%. You can see, of course, this mixed performance is probably what drives the 0% Nasdaq result. If we look at the mega enterprise software stocks, of course Oracle is the monster enterprise software company. They're up 42%. It's very well-run and very stable, but they don't have the benefits of a Bitcoin balance sheet. IBM stock up 14%. Salesforce down 18%. S&P down 40%.

Even though I think there's a lot of publicity about the volatility of Bitcoin and some of the non-cash charges we've taken, the real interesting story here is that MicroStrategy's Bitcoin strategy is the winner against all of these other strategies over the last 2.25 years. We generally pick August 10th, 2020 as the date to go back to, because that was the date before we purchased $250 million worth of Bitcoin, and we announced a $250 million Dutch auction or share buyback. That was a pretty critical point in the history of the company.

Before that date, we were operating the software business without any treasury strategy, and we had our $500 million in cash invested in short-term Treasuries, 0-12-month Treasury bills. Our primary strategy was either to buy the stock back or invest in Treasuries. After that date, we had a Bitcoin strategy that was implemented on $250 million, and then we had to wait until the end of the Dutch auction, around September 10th, 2020, before we knew what was gonna happen next. Then we had an extra $175 million, which we invested in Bitcoin, and we have continued with our consistent Bitcoin long strategy since. I'd like to talk a little bit about the macro environment, and so we'll switch off this slide for a second.

The most important thing that's happened in the past 12 months is the risk-free interest rate in the world, and I don't just mean the Western world, the entire world, has gone from 12 basis points to 465 basis points. That's the one-year treasury rate on U.S. Treasuries, and that's an extraordinary climb. In the middle of 2018, the one-year rate was about 280 basis points. It coasted down to about 150 basis points in January 2020, and then it nosedived to just a few basis points, 5-10 basis points in March 2020. The risk-free rate was effectively nothing for the next 18 months.

Then, when the central bank began to perceive inflation as being the priority more so than economic stimulus, these interest rates started getting increased, and they got increased at the most rapid rate in 40 years. We find ourselves in a situation right now where for the last 12 months, the risk-free rates have increased by a factor of 50. Financial assets have all suffered, and that means gold, equities, bonds, et cetera, and crypto assets and Bitcoin. We're all living that. I don't have to tell you about that. I think you understand that. The important point right now is that we're now at a seriously inverted yield curve. The three-month bond rate for Treasuries is about 417 basis points, and the 30-year Treasury bond rate is 410 basis points.

In essence, you make more money buying a three-month bond than a 30-year bond. This is probably not sustainable for the long term. The classic interpretation would be that the yield curve is pointing toward expectation of recession. The reason the 30-year rate isn't higher than the three-month rate is an expectation that eventually the Fed will begin to loosen monetary policy and lower interest rates. I would say, you know, you could almost say that our monetary policy was kind of to devalue the currency, weaken the currency, if not crash the currency for the first year of the pandemic crisis. Now the monetary policy is ripping the wings off the economy for the last year. We see the wings starting to come off.

All of the currencies in the world have been crashing against the dollar and created a massive macroeconomic headwind. The pound and the euro are off about 15% against the dollar in the last 12 months. The Japanese yen is down about 23%. That manifests itself in a couple of impacts. One is for any company that's primarily U.S.-based or USD-based sees that it's struggling against these foreign currency headwinds in its revenues and its earnings. MicroStrategy suffered from that this quarter. We're selling in yen and euros and pounds, and those yen, euros and pounds are being devalued 15%-23% in the last 12 months. That's a bit of a headwind.

I'm pleased to say that I think our P&L has held up really well against that macroeconomic headwind, and we're happy about that. I think the other implication is this is exporting inflation to the rest of the world. Commodities are priced in dollars, like oil. As the euro and the pound and the yen weaken, the cost to buy oil in those nations explodes. We're seeing double-digit inflation throughout Europe, throughout the rest of the world. This is creating protests, social unrest. There are riots in some streets in Eastern Europe. This is also creating a crisis amongst a number of conventional institutional investors.

We just saw this manifest itself in the crisis in the U.K. that resulted in the early resignation of the Prime Minister and the Chancellor. That happened when they attempted to lower taxes. It created a crisis of confidence in the markets, and the 30- and 40-year British bonds bond rates exploded into the 505 handle range. The markets aren't really holding 5%-6% interest rates very well. When that happens, that creates a margin call on anyone that's using those instruments as their primary treasury reserve asset. The result is, the markets hiccuped, and they retched, and the entire government collapsed in the U.K. I think that's a warning sign. We can see that challenge.

We can see in Japan right now, they've had to intervene to support the yen, which has also been collapsing, and there's very explicit intervention. This is being viewed, I think, in the United States and the rest of the Western world, and the takeaway is we're just to the point where we're either gonna rip the wings off the economy if we keep raising interest rates much more, or if the interest rates get into the 5%-6% zone, we're going to undermine the balance sheets of pension funds and other major investors. This is an international global problem that results in a lot of pressure on central bankers to slow down the rate of interest rate increases.

We see that manifested with people coming on CNBC pointing out that they have to slow this down. We see political pressure to taper. We see international pressure on the U.S. government from all these other nation states that have their currencies crashing on the Federal Reserve to taper this rise. So we're approaching some sort of macroeconomic inflection point. It's not clear when we get there, but we know that when 30-year bonds and 40-year bonds are 5.5%, the entire government of the U.K. collapses.

We know that the Japanese yen is now laboring 'cause they're trying to hold the 10-year rate at 25 basis points in Japan while the U.S. 10-year rates are with a four handle. All of these things are suggesting that the current trend of continuing to raise the risk-free rate can't continue too much longer. The resistance to the tightening is increasing. That takes me to just the discussion of the Bitcoin strategy right now and fundamentals. I think the summary here is over the last 12 weeks, the Bitcoin fundamentals have improved. As Andrew pointed out, volatility of Bitcoin shifted from being more volatile than Nasdaq and highly correlated to being less volatile than Nasdaq and not so much correlated in the past three months.

That's really bullish, I think, for the asset class, and auspicious. The other fundamental developments are auspicious. BNY Mellon officially announced its Bitcoin custody services. That's very auspicious because that's probably the first major bank that stepped up into that business. Block upgraded Cash App, and Cash App is a 40 million user type mobile application, and they upgraded it in their support of Lightning. Now they can send and receive Lightning to Cash App mobile application instances. They did it with a universal barcode. That means that I can hold the barcode up on my phone and you can scan it, and it will either send the Bitcoin on the base layer, the layer one, if that's what you requested, or it'll send it on the Lightning layer.

We're already seeing this create a massive amount of enthusiasm in the Lightning development community. It's launched a lot more Lightning wallets. It's launched a lot more vendor interest in taking Bitcoin as Lightning payments. One of the more interesting stories right now is a supermarket chain called Pick n Pay all around South Africa. Pick n Pay rolled out Lightning payments to 40 of their stores in production as the second stage of their Bitcoin adoption. That appears to have been successful. There are a lot of videos circulating around of people going in and paying in a matter of seconds via Lightning transactions off of Android and iPhones. The more important point is that their stated plan is to deploy Bitcoin Lightning support to 1,628 stores.

The broad-based adoption of Bitcoin as a medium of exchange via Lightning technology is now being taken seriously with the Cash App example, with the Pick n Pay example. This is getting a lot of attention in the community. Of course, the benefit to the retailer would be not only is it almost no fee, but it's also instant settlement, and it also appeals to the crypto-friendly. Right now, across South America and Africa, people are becoming much more interested in the entire crypto area and Bitcoin in particular because the currencies are crashing. The Nigerian naira has an official exchange rate in the 400 range, but it's government managed, and the actual exchange rate is crashing to 800 to the dollar.

They're announcing they're going to swap out the currency for a different currency. What you see is a wholesale currency crashes, devaluations and bank failures and capital controls spreading like wildfire throughout Asia, South America, and Africa. The solution to the population is a $50 android phone running a mobile wallet, like a Lightning wallet. Of course, this becomes, you know, a matter of great passion to them. Of course, it also becomes a matter of passion to the merchants, because if the merchants can't get paid in hard currency and they have to go through multiple layers of credit, then their businesses are also at risk.

That's a great fundamental development to Bitcoin because traditionally the view of Bitcoin is it's just a store of value because it runs on a Level 1 transaction network with only seven transactions a second. Now that people are seeing that it's infinitely scalable over the Lightning Network, it's not just a store of value. It's a game-changing technology that you can build into any mobile app on billions and billions of mobile devices. This is becoming very, very interesting and is changing the narrative with regard to Bitcoin. Another big development that happened this quarter is FASB made the fair value decision by a vote of seven to 0.

It doesn't mean that we have enough guidance to change our accounting, but if we consider what happens next, we know we have unanimous support to adopt fair value accounting for Bitcoin. The next thing will have to be some guidance around and decisions around what the disclosure forms will be. After that, there will have to be guidance about the transition plan. They'll need some public commentary. After they've internalized or absorbed all the public comments on the transition plan and the guidance, then I think that we'll see companies like MicroStrategy and anyone holding Bitcoin on their balance sheet adopt fair value accounting. That will be a huge benefit to the asset class. Bitcoin benefited by a few other things this quarter.

First of all, noted recognition by the heads of the CFTC and the SEC. They both mentioned Bitcoin favorably and noted it to be a commodity. This was very auspicious, and this has been noticed by the entire crypto industry and by the mainstream investment community. I think there's been an increase in DeFi hacks in the crypto industry this quarter. That actually has just underscored how much more secure Bitcoin is and why Bitcoin is the institutional safe haven investment grade asset. Because in the same quarter where there were lots of DeFi hacks and crypto hacks, people are reminded again that there are no Bitcoin hacks, and there have been no Bitcoin hacks. That's a comforting differentiator.

There's been an increase in SEC crypto enforcement actions, and this is serving to educate an entire generation of crypto investors as to the difference between a commodity and a security. I think that as people become educated as to the difference, they realize that there's a great benefit to holding a commodity. Bitcoin is the only crypto asset universally acknowledged to be a commodity. I think that the world's getting educated there. Last point I'll make is that the Bitcoin hash rate is hitting an all-time high right now, and there are a number of people suggesting they see it touching 300 exahash. Throughout the crypto winter and all the volatility, the Bitcoin hash rate has continued to expand.

People often ask, "Well, what is Bitcoin backed by?" It's backed by the most powerful crypto computing network in the world, which is also the most powerful computing network on Earth. Like, so powerful that it's orders of magnitude more powerful than the hash rate that could be generated by all of the Microsoft, Amazon, and Google Cloud computing hardware if it were all turned against the network. The fact that Bitcoin has this wall of crypto energy, 300 exahash of it, makes the entire asset censorship resistant, hack resistant. It gives it integrity, it gives it longevity, it makes it neutral. It ultimately provides the security that you need if you're going to put large amounts of monetary energy or wealth into Bitcoin.

Oftentimes, people are spreading FUD, and their FUD will be something like, well, you know, the transaction rates will decrease, and that will cause the security budget to go to zero. Or if the price goes down, people will stop expanding the network. What we can see right now is that the Bitcoin network is adding additional security, and the capital that gets invested in the security has about a six-eight year delay versus when people made the decision. The natural frequency of the Bitcoin network is eight years. Eight years after a disaster, a catastrophe, you will start to see some mitigating effect. Perhaps the hash rate will slightly slow down in its growth rate.

What we can see here is that people are adding hash, hashing equipment, Bitcoin mining equipment now that was purchased two years ago to the network. This is a very good thing for a crypto commodity. What we see is Bitcoin performing just as you would expect it to perform, you know, as the most anti-fragile digital asset in the world. With that, I'd like to thank everybody for your time and attention. I guess, Shirish, we're ready for questions.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Great. Thank you, Michael. We are going to jump right into questions, and the first question is for Phong. How is demand faring across geographies and industries? You mentioned that you did well in the Asia Pacific region. Are there any particular areas of strengths or weaknesses to call out?

Phong Le
President and CEO, MicroStrategy

Thanks, Shirish. Yeah, when I mentioned we did well in the Asia Pacific region, it was related to Cloud, and primarily because Cloud adoption started in the U.S. I think over the last year we've seen it start to grow quite a bit in the European region and Latin America. Most recently we saw it start to grow in APAC, so that was notable just 'cause we're seeing global adoption of Cloud. As far as overall, you know, if you look at our results, I still think macroeconomic impacts, geopolitical challenges, Ukraine war has an outsized impact on Europe. We're seeing a little bit of a challenge there compared to the rest of the world. That's probably the only thing I would note geographically that we're seeing right now.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Thanks, Phong. Another one for you. It's good to see the continuation of your strong renewal trend. Are you seeing longstanding customers budget their MSTR spend any differently?

Phong Le
President and CEO, MicroStrategy

Yeah, you know, as I mentioned earlier, what I am seeing is a consolidation of BI spend around the world, especially onto enterprise providers like ourselves. Less experimental tools, less departmental tools, more enterprise tools. I am seeing, and we are seeing customers reinforce their commitment to MicroStrategy over time, which has been a positive thing. That manifests itself both in terms of renewal rates, but also in terms of customers migrating to cloud with us. You know, migrating to cloud is just another reinforcement in their belief in MicroStrategy and what we have to offer. That, you know, our cloud subs billings is the strongest we've ever had.

I think part of that is because of the strength of our platform and all the investments we're making into R&D and what I consider to be the right places that our customers care about.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Thank you. Next question. Can you comment on the wage inflation that MicroStrategy is seeing? What levers do you have available to attract and keep talent, whether by increasing stock or cash comp or hiring internationally? Also can you expand on the hiring goals in the short term? Do you plan to make headcount changes due to the current macro environment? Question for both Andrew and Phong.

Andrew Kang
EVP and CFO, MicroStrategy

Thanks, Shirish. I can start with the first part of that question. I'd say wage inflation for us has been pretty consistent with the overall market, and I'd say that it's probably been the most competitive leading up to Q3. I feel like we're seeing competition for talent slow a smidge with general recession fears and cost-cutting in the overall technology sector in more recent months. I think we have used stock-based comp across our departments and geographies, which has definitely been a useful tool in retaining talent. I think the last thing I'd say too is just keeping in mind that MicroStrategy's talent base across the entire organization, including in very critical roles such as in sales and in tech, are extremely tenured.

Our attrition rates are trending, I'd say, lower than our internal targets in recent months.

Phong Le
President and CEO, MicroStrategy

The only thing I'd add is, wage inflation is real. Competition for talent is real. It's improved a little bit, like Andrew said. We also have folks, especially in our technology teams, who've been with the company five, 10, 15, 20 years, been quite loyal. We like to return that loyalty in terms of, you know, comp increases, stock-based comp. I think we're doing the right things there. I do think going forward, given macro factors, given volatility, we need to be pretty smart about how we manage, how many more people we add to the organization. We'll be pretty smart about managing our costs. We're trying to keep our costs relatively flat on headcount. It's just the right thing to do, prudent thing to do with our business right now.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Next question is for Phong again. Have you seen any changes in the competitive environment as vendors, particularly on the private side, look to bring down the cash burn?

Phong Le
President and CEO, MicroStrategy

Yeah, it's similar to the renewal question. I do think customers are reducing the number of vendors. Where on average before COVID, a large enterprise might have seven-12 BI vendors, I think that number is cut in at least half. Again, that's generally a positive for us. Maybe their overall spend goes down, but their allocation towards MicroStrategy should increase over time. That's the trend we're starting to see and a trend we hope to continue to see in the future. You know, look, we don't take for granted any of our customers, and we need to keep providing awesome product, awesome services, awesome support.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Next question is for Michael. The broader crypto market and the underlying technology is constantly evolving. How would you characterize Bitcoin's performance relative to broader crypto space over the last quarter?

Michael Saylor
Executive Chairman and Co-Founder, MicroStrategy

I think, Bitcoin's continued to strengthen for the past quarter against the broader crypto space. I think the market's getting more educated. Institutional investors are getting more educated. I think, there's the momentum on the technology side is lurching away from the other cryptos toward Bitcoin. There's a real explosion and enthusiasm in the Lightning community, and there are a lot of Lightning startups, Lightning incubators. There's more venture capital starting to look at Lightning in particular. I think Bitcoin's technology story is improving. I think it's and I think the story as an asset is also improving.

We've got surveys that just came out from Fidelity and Grayscale that show remarkable enthusiasm and interest among institutional investors for Bitcoin and an expectation that it'll be part of their portfolio going forward, and those numbers have never been higher.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Next question for Michael as well. Looking out two-three years, what are some of the positive catalysts we should look out for around broader Bitcoin adoption?

Michael Saylor
Executive Chairman and Co-Founder, MicroStrategy

I think, we're gonna start to see, more companies building it into their 401(k)s. There's like a 12-month delay there. I think that integrating Bitcoin into traditional finance and traditional investment products is one. I think, in time, we'll see a spot Bitcoin ETF and more ETFs. It'll be built into more financial advisor type programs. That's the second. I think you start to see more large banks, you know, similar to BNY Mellon starting to offer crypto custody services and either Bitcoin trading or Bitcoin custody or Bitcoin-backed loans. As the traditional banking establishment embraces Bitcoin, I think that's gonna be another milestone. I think, we can see with the FASB process, they began to look at this in late 2020, mid 2021, and probably it'll be late 2023.

It'll be fiscal year 2024 when the financial or accounting changes take place. There tends to be a two-four-year delay in all of the institutional adoption by regulators. Once the momentum gets going, it continues. The supportive actions of the CFTC and the supportive actions of the SEC and the supportive actions that have taken place at FASB will drive more supportive actions across the other regulatory agencies. I would expect when you start to see concrete guidance from the FDIC, that'll be another big milestone. Of course, we have a number of bills in Congress right now that would provide regulatory frameworks that would accelerate the institutional adoption of Bitcoin. I don't know of any legislation that would be viewed as negative for the asset class.

Any of this work that's being done should be positive for the asset class. All of those are the fundamental milestones I think we keep our eye on. Of course, ultimately, the macroeconomic wind has a big impact. When the wind is to our back, it's beneficial to the asset class. When the wind is to your face and blowing at you, it's more of a challenge, but over time, these things go full circle.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Next question is for Andrew, and this is regarding the overall Bitcoin investment decision. Can you please provide color on how you make the decision to invest in Bitcoin, whether from cash flows generated from software business or proceeds raised from capital markets activity? And are there scenarios such as more severe market downturn or other material changes to the business that could lead you to tactically change your investment plan?

Andrew Kang
EVP and CFO, MicroStrategy

Thanks, Shirish. I think the short answer is we consider all of the above. We have demonstrated that when we have excess cash from operations in any given quarter, those excess proceeds can be used to buy Bitcoin. We've done that in the past few quarters. As well as proceeds from larger capital markets activities. I think you can continue to expect the same pretty simple strategy going forward. In terms of, you know, a potential more severe macro downturn, I think, you know, we do not have any plans to adjust our Bitcoin strategy. We do, as we always have, viewed our investment as a long-term view, importantly through cycles, including the one we're in now, and we will continue to believe in that core principle.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Thanks, Andrew. Next question is for Phong. What is the impact of the macro conditions? Are you seeing new deals slowing within the space, or is it taking longer to get approvals? Has the macro environment impacted you too, or has it impacted the cloud migrations?

Phong Le
President and CEO, MicroStrategy

I don't think the macro environment as of now is causing fewer deals or fewer cloud migrations. I think it's reasonable to say that our deals are taking a little bit longer. We're seeing some more delays at the end of the quarter, both with net new deals, incremental deals, and cloud migrations. I think companies, buyers are getting more skittish, which is why we just need to be thoughtful about what we expect in terms of growth and also in terms of our cost structure. The good thing is, you know, we have long-standing strong customers, a great cloud business now. We're built to weather any macroeconomic changes, volatility, et cetera.

I think it's reasonable to think that there may be impacts over the course of the next year, and we just need to be thoughtful about how we grow our business and grow our costs.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Thanks, Phong. Next question is for Michael. Any thoughts on diversifying your Bitcoin strategy given the industry dynamics? For example, a lot of miners are struggling. Could MicroStrategy opportunistically look for returns through getting into mining? Or are there any potential ways to exploit current spot price weakness other than just accumulating more Bitcoin?

Michael Saylor
Executive Chairman and Co-Founder, MicroStrategy

You know, when we started down this path, in the middle of the summer of 2020, we announced we were gonna consider all sorts of different treasury assets. We looked at equity, we looked at gold, we looked at any kind of crypto. We considered bonds. We considered any kind of property investment. We settled upon Bitcoin as the strongest crypto asset at the time, and we said it, we thought it was digital gold. We've stuck with that strategy throughout the last two and a half years or so. Everything that has happened in the market so far, in my opinion, has strengthened the observation that Bitcoin is the strongest crypto asset.

In theory, the strongest form of property is a crypto gold that's constructed such that you can't make any more than 21 million gold bars, and you can move it at the speed of light as many times as you want between all the computers on the planet. What's happened over the past 24 months is we're more certain than ever that in fact this is a strong 21 million capped asset. We've seen the growth and the maturation of the Lightning Network, which is causing us to conclude that in fact, you are gonna see billions of people able to move Bitcoin at the speed of light point to point between websites and computers and mobile phones.

When we look at all the other investment options, and you know, as people that follow me know, I've recorded hundreds of hours of analysis. I've recorded analysis on Bitcoin versus real estate property. We've analyzed Bitcoin versus gold. We've analyzed Bitcoin versus every other crypto asset. We've analyzed Bitcoin versus bonds. We've looked at Bitcoin versus equity. We've looked at Bitcoin. We've considered all of those, and our conclusion is Bitcoin is the apex property, and there's nothing better. Everything else that we could invest in would be dilutive versus Bitcoin. With regard to strategies, like, do we wanna be in a Bitcoin derivative strategy? Are we gonna buy or do Bitcoin mining or buy Bitcoin miners, or are we going to sell or trade derivatives or do something?

You know, we had the ability to pledge our Bitcoin to many of these wildcat crypto banks in return for yield, but our view was the theoretical risk of transferring ownership or custody of the Bitcoin was greater than the yield. We didn't do it. That was a good strategy. We also considered other strategies, but at the end of the day, it doesn't make sense to take any ineffable risk with any of those strategies compared to just taking the risk-free return on the Bitcoin. All of those other ideas complicate our strategy and create opacity, and you end up just having this risk in your portfolio you don't understand.

We don't wish to take on that risk, and we don't wish to convey that risk to our shareholders either. Our conclusion is that the best strategy for us is long Bitcoin, only Bitcoin as a digital asset. To the degree that we're going to look for returns in excess of the Bitcoin return, and we have achieved that, as you could see from our numbers over the last two years in the slide I showed.

The way we're gonna achieve performance better than Bitcoin is through intelligent leverage when we have the ability to either convert our cash flows into Bitcoin, and we do generate cash flow, or if we can, we can issue debt or equity under terms that we believe are accretive to the shareholders, and they don't introduce any undue risk or fragility to the balance sheet. I think you'll just see very thoughtful execution of the levered long Bitcoin strategy. We don't feel a need to reach for yield or try to juggle any other asset. We view that all these other strategies are dilutive to the Bitcoin strategy.

Shirish Jajodia
Senior Director of Treasury and Head of Investor Relations, MicroStrategy

Great. Thanks, Michael. This brings us to the end of the time we had for today. Thank you everyone for your questions. This concludes the Q&A portion of the webinar. I will now turn the call over to Phong for closing remarks.

Phong Le
President and CEO, MicroStrategy

Thank you, Shirish, Andrew, Michael. I wanna thank everyone for being with us today, and we appreciate your support. We're as enthusiastic as ever about both of our strategies, our enterprise software strategy and our Bitcoin strategy. We'll continue to execute but on both in the coming quarter. I look forward to seeing you again in 12 weeks, and I wish you all happy holidays, and thank you all.

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