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Earnings Call: Q2 2019

Sep 6, 2018

Speaker 1

Please standby. We're about to begin. Good day, and welcome to the Okta Second Quarter Fiscal Year 2019 Earnings Call. Today's conference is being recorded. At this time, I'd like to turn conference over to Catherine Bohn, VP of Investor Relations.

Please go ahead.

Speaker 2

Good afternoon. Thank you for joining us on today's conference call to discuss Okta's fiscal second quarter 2019 financial results. My name is Catherine Buan, VP of Investor Relations at Okta. With me on today's call are Todd Mckinnon, Okta's Co Founder and Chief Executive Officer, Bill Lache, the company's Chief Financial Officer, and Frederick Carris, the company's co founder and Chief Operating Officer. Statements made on this call include forward looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding our financial outlook, our market positioning and benefits that may be derived from our recent acquisition.

Forward looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward looking statements. You should not rely upon forward looking statements as predictions, of future events. Forward looking statements represent our management's beliefs and assumptions only as of the date such statements are made. In addition, during today's call, we will discuss non GAAP financial measures. These non GAAP financial measures are in addition to and not a substitute for or superior to measures of financial performance prepared versus their closest GAAP equivalents.

For example, other companies may calculate non GAAP financial measures differently or may use other measures to evaluate their performance. All of which could reduce the usefulness of our non GAAP financial measures as tools for comparison. A reconciliation between GAAP and non GAAP financial measures is available in our earnings release. Further information on these and other factors that could affect the company's financial results is included in filings we make with the Securities And Exchange Commission from time to time. Including the section titled Risk Factors in the annual report on Form 10 Q previously filed with the SEC.

You can also find more detailed information on our supplemental materials, which includes trended financial statements and key metrics posted on our Investor Relations website. Now, I'd like to turn the call over to Todd McKinnon. Todd?

Speaker 3

Thanks, Catherine, and thanks, everyone, for joining us today. Our second fiscal quarter was another record quarter for Okta, with total revenue growing 57% and calculated billings growing 53% year over year. We continue to invest across our business while improving our bottom line. Operating margin improved over 300 basis points, while free cash flow margin improved more than 500 basis points year over year. We also had a record quarter in terms of customer growth, especially in customers with over $100,000 of ARR, which grew 55 percent year over year.

We had a number of customer upsells and new wins in the quarter, of which I'll highlight a few First, an existing Okta customer, 21st Century Fox, is using Okta as a key part of its 0 Trust architecture, to manage access for more than 30,000 employees and thousands of partners globally. This quarter, the company added API access management streamline authorization and further strengthen the company's security posture. A new customer win in the quarter was Meraki, a leader in networking solutions and a division of Cisco. Meraki was specifically looking for a lifecycle management solution for its 1500 employees, and they chose Okta after evaluating other options. The Okta integration network was a strong selling point for Meraki, as they authentication and lifecycle management to save on IT costs, improve productivity and increase overall security.

NTT Data Services, a top 10 global IT services provider, was another new customer win in the quarter. They selected Okta to rework their identity platform as their existing solution couldn't scale quickly to keep pace with their growth. Particularly in M and A scenarios and for supporting their remote workforce. NTT selected Okta for SSO universal directory, life cycle management and adaptive multi factor authentication. With Okta, NTT was able to execute their identity as a new perimeter strategy, and centralize their employees identities onto one unified platform.

We also added 1 of the world's largest asset management companies as a new customer in both customer and employee identity management this quarter. They selected Okta for 2 key initiatives 1, to help modernize their customer facing portals and provide better experience for their international customers and 2, to secure and expedite adoption of technologies to help make their 15,000 employees more productive. This customer purchased our SSO universal Directory adaptive factor authentication and lifecycle management products across both customer and employee identity deployments to achieve these initiatives. We're pleased with our consistently strong results and the momentum we're seeing, which is being driven by several factors. It starts With the significant market tailwinds security.

We are seeing identity become mainstream as organizations recognize the critical role that identity plays in their environments. Our experience in the market has validated our We believe that the tailwinds driving customer demand for identity solutions are robust and that we are just beginning to capitalize on this rapidly growing opportunity. Here are the 4 reasons why I think we're winning and that make us unique. Our technology, our customer driven strategy, our expansion opportunities and the network effects inherent in our business model. First, we believe we have the best technology platform for identity in the market.

Customers love Okta because our platform is secure, scalable, and reliable, we are benefiting from our brand which is strengthening among CIOs and CISOs. Also, Okta enables a faster ROI for our customers. Many customers can deploy Okta in days or weeks, not quarters or years. And the Okta Identity Cloud is independent and neutral. In the real world, most organizations don't choose just one cloud platform, They will be running hybrid cloud architectures for a long time to come.

We are uniquely positioned to consolidate all of a customer's applications to a single identity service, Okta's platform allows our customers to choose the best technologies without sacrificing security or stability. Which our customers often refer to as helping them future proof their environments Lastly, our technology is designed not only to have the best features and functionality, but also to address our customer's business pain points. We integrate at the workflow level so that users can automatically take advantage of the function across their modern cloud applications such as ServiceNow, Palo Alto Networks and Box without weeks of custom configuration. Okta removes the friction from the process of moving to the cloud. This brings me to the second reason we're winning.

Our customer driven strategy. Our customer first focus is not just a slogan. It impacts everything we do, how we design and develop our technology, how we go to market, how we service our customers every day. So as we look at our long term product strategy, we strive to anticipate what will solve our customer's business pain points today and over time. Let me give you some examples of specific pain points.

One customer challenge we help solve is connecting customers or critical partners to corporate systems. For example, in making a blockbuster film, 21st Century Fox collaborates with over 200 companies from content creation to content distribution. Okta connects Fox with key business partners that are connected into its digital supply chain, The success they have had with Okta over the years has resulted in multiple upsells. Another is modernizing IT. Where customers are looking to move to The CISO of Allergan said M And A was a primary driver for their adoption of Okta.

In just 4 years, they had acquired 44 companies and needed a cloud based solution to quickly consolidate new companies and allow access across all entities. They had 5 HR systems, 4 ERP systems, and over 20 ways to onboard a contract employee. Okta allowed them to streamline this by serving as a single control point that sat as an integration layer on top of all of these systems. In many cases, we are Our NTT win this quarter is a great example of how Okta was able to create a central source of identity for the company's highly remote workforce and streamline their access to dozens of cloud applications while improving the company's overall security posture. Solving our customers' most acute pain points today, and their most strategic pain points for the future is our imperative, and they choose us because we respond to That leads to the 3rd reason we're winning, which is our expansion rich business model.

We have multiple expansion opportunities with customers, With the same leading core technology platform, we service identity management for employees, contractors, partners, and almost any type of customer for an organization's many lines of business. Our ability to offer a single platform to solve identity challenges in all these different use cases gives us the opportunity to sell the Okta Identity Cloud across multiple areas within an organization. Our customers such as Allergan Experian and Farmers Insurance, each started with Okta to solve an acute problem quickly and effectively, and many have since expanded with more users, more or by expanding into more Our growth is coming from both new logo wins as well as strong upsells, and we believe there are many more use cases ahead of us. Lastly, the network effect of over 5500 integrations allow our customers to benefit from the power of the Okta integration network The Okta integration network is a foundational part of our platform and driver of our success. Our customers leverage the Okta integration network seamlessly connect across multiple technologies, such as applications, network security, workflow orchestration and API management, making it easier for them to discover, deploy, manage and administer all best of breed technologies securely.

So in summary, Our momentum is being fueled by both the market tailwinds and our ability to win, we are seeing identity become mainstream and the market coming to us. Our technology platform is highly differentiated and built to help solve our and lastly, our expansion opportunities and the powerful network effects that we create give us a critical advantage. Before I pass it over to Bill, I wanted to briefly comment on our acquisition of ScaleFT. We were excited to announce the acquisitions in the quarter, which will help our capabilities are the next essential features in a secure IT environment and that we will be better equipped to deliver these capabilities with the technology from ScaleFT We remain focused on the and customer identity. We're continuing to make great strides in these areas and look forward to diving deeper into our vision and growth opportunities at our Investor Day in a few weeks.

Thanks again for calling in today, and I'll now turn it over to Bill to walk through the

Speaker 4

financials. Thanks, Todd, and thanks again to everyone for joining us. I'll first go through our results for the second quarter of fiscal year 2019 before getting into our outlook. We had another strong quarter with revenue totaling $94,600,000, in the second quarter, an increase of 59% year over year and comprised 93% of our total revenue, up slightly from 92% in Q2 last year. Professional services revenue was $6,700,000, an increase of 36% over the same period last year.

Geographically, the U. S. Represented approximately 84% of our 2nd quarter revenue compared to 85% in Q2 last year. Approximately 16% of our 2nd quarter revenue came from outside of the U. S, which represents growth of 63 percent over the same period last year.

Moving on to billings. Calculated billings for the second quarter totaled $109,400,000, an increase of 53% over Q2 last year. We are very pleased with our calculated billings growth and the underlying demand that continues to drive our business. Contributing to our high billings growth rate was better than expected bookings linearity in the quarter, the beneficial timing of certain invoices and a few customers with multi year upfront billings. Current calculated billings growth for the quarter was 50% year over year.

Our strong billings growth has also benefited from momentum within our customer base and from new customer additions. The total number of customers at the end of the quarter came in at over 51150, and we saw our customers with ARR greater than $100,000 grew to 8.37 up 55% year over year, which was an acceleration from Q1. We saw broad additions across our customer base and had record net new total customers and customers with ARR greater than $100,000, up $450,090, respectively, from the previous quarter. Our dollar based retention rate for the trailing 12 months ended July 31st was consistent with last quarter at 121% demonstrating the ongoing success we are having I would like to point out that I will be discussing non GAAP results going forward. Our GAAP financial results, along with a reconciliation between GAAP and non GAAP results, can be found in our earnings release as well as the supplemental materials posted on our Investor Relations website.

Subscription gross margin continues to be strong at 80.3 percent, up 130 basis points versus the second quarter last year. Our professional services gross margin was negative 17.9% compared to negative 26.5% in the second quarter last year, primarily due to improving operational leverage. Total gross margin was 73.3 percent in the second quarter, up 300 basis points year over year. Gross profit was $69,300,000, up 64% year over year. Turning now to operating expenses.

Sales and marketing expense for Q2 was $53,500,000 compared to $34,900,000 in Q2 last year. This represents 57% of total revenue, an improvement from 58% in the second quarter last year, despite the impact from Octane, our annual customer event, which moved from Q3 last year to Q2 this year. As a reminder, Octane will be in the 1st week of April next year, which is our 1st fiscal quarter. We continue to expect sales and marketing expense as a percentage of revenue to improve for the full year. R and D expense in Q2 was $19,600,000 compared to $12,500,000 in Q2 last year, This represents a growth rate of 57 percent as we continue to invest heavily in the Okta identity platform and our Okta integration network, At the same time, R and D as a percentage of revenue came in at 21%, consistent with Q2 last year.

G and A expense was $15,500,000 for the 2nd quarter compared to $9,200,000 in the second quarter of last year. G and A was 16% of revenue, slightly higher than 15% for Q2 last year. Our total headcount was 1392 as of July 31, growing 27% over Q2 of last year. Across the board as we support the growth of our business. We remain focused on responsible growth, and as a result, we've seen continued improvement in our operating margin.

Operating loss in the quarter was $19,200,000, which is a margin of negative 20.3%, which compared to negative 23.6 percent in the same period last year, an improvement of 330 basis points. As expected, we saw a sequential dip in our operating margin in the quarter, largely due to the costs associated with Octane. Through the remainder of this year, we are planning to further ramp our hiring as we continue to invest in our go to market initiatives and innovation. However, we also expect that operating margin will continue to improve on a fiscal with 106,700,000 basic shares outstanding. This compares to a net loss per share in Q2 last year of negative 0 $0.15 with 93,600,000 basic shares outstanding at the time.

Operating cash flow was negative $5,300,000 in Q2, Operating cash flow margin was negative 5.6% compared to a negative 10.4% in Q2 last year, an improvement of 480 basis points, Free cash flow came in at a negative $11,300,000 in the quarter. Free cash flow margin was negative 12%, an improvement of 540 basis points compared to a negative 17.4 percent for Q2 last year. As expected, we also saw the impact of additional CapEx associated with our headquarter office expansion this quarter. We continue to expect to see variability in free cash flow margin due to this expansion along with ongoing fluctuations in working capital. Turning to the balance sheet.

We ended the 2nd quarter with $536,000,000 in cash, cash equivalents and short term investments. This includes the net proceeds of $307,000,000 from the convertible senior notes we issued in Q1. As Todd mentioned, we completed the acquisition of ScaleFT in the second quarter. This had an immaterial impact on revenue and EPS for the second quarter, and we expect the same for the revenue in the range of $96,000,000 to $97,000,000, representing a growth rate of 43% to 45% year over year. Non GAAP operating loss in the range of $15,000,000 to $14,000,000.

Non GAAP net loss per share in the range of $0.12 to $0.11 assuming 109,000,000 weighted shares outstanding. For the full year of fiscal 2019, we now expect revenue in the range of $372,000,000 to $375,000,000, representing a growth rate of 45% to 46% year over year. Non GAAP operating loss in the range of $59,000,000 to $57,000,000. Non GAAP net loss per share in the range of $0.48 to $0.46 assuming 107,000,000 weighted shares outstanding. In summary, I'm very pleased with our strong performance this quarter, and we look forward to building on this momentum in the second of the year, we are well positioned to continue capitalizing on market tailwinds, and I'm encouraged by the consistently strong execution we have demonstrated.

Going forward, we see opportunity for continued growth as well as additional leverage in the model. We look forward to seeing you at our upcoming Investor Day on October 9th, in San Francisco. With that, Todd Frederick and I will take your questions.

Speaker 1

Thank Our first question will come from Rob Owens with KeyBanc Capital Markets.

Speaker 5

Great. And thank you guys for taking my question. If I look at, customer count and growth there or customer count over 100,000 ACV, it seems like it's inflecting here. And I'm curious Are you seeing this as a function of better sales force productivity? The market just opening up a little bit at this point?

I mean, given where you are in the life cycle, it's surprising to see a modest inflection in growth to the positive here? Or are you seeing more partner led types of opportunities that are helping?

Speaker 3

Hey, Rob. I think it's a couple of things. I think The biggest opportunity for us has been over the last 5 years has been, we've talked about these big tailwinds that are behind us move to the cloud. The prevalence on everyone's mind about security. Every company trying to become more of a digital business.

So those are big macro tailwinds. And I think the biggest opportunity for us has been getting that message out there, that identity is really important facilitate all of those transitions and to make those to take advantage of all those transitions. And I think what's happening is that that message is getting out there. So everyone knows they got to go to the cloud. Everyone knows they have to be secure and transform their businesses to digital.

But they're starting to realize more and more that identity is the key to that. And that obviously is very, very good for us. And I think that's really what's driving that.

Speaker 5

And then I guess relative to the, the October quarter guidance. I'm curious what would cause the sequential flatness that you're guiding for at this point given, A, you've never seen it historically in given be just the customer velocity that you're seeing overall, why wouldn't you see more of a sequential uptick for October as compared to July? Thanks.

Speaker 4

Yes, Rob. So we've obviously been very pleased with the growth we've had. It's been very strong. As Todd said, it's really because the market is just a big opportunity for us. The forecast guide that we gave, is growth of 43% to 45% year over year.

So we feel like that's a very strong guide. But that said, as you know, most of our business, going forward is coming from large enterprise customers. And as you know, those deals can have longer sales cycles sometimes be a bit choppier. So we're being prudent with our forecasting. That said, we feel there's a lot of opportunity and feel very positive about the business going forward.

Speaker 3

Thank you. Our

Speaker 1

next question will come from Terry Tillman with SunTrust Robinson Humphrey.

Speaker 6

Yeah, thanks for taking my questions and congrats on the results. I guess the first question

Speaker 7

is just

Speaker 6

related to pricing and packaging. You can see where you guys have added additional skews for some of your products like SSO, you've got an Adaptive version or a higher price point version. And a couple of the other products, I think, including MFA, it looks like you've got additional skews now that are higher price points used and also just other products that now there's a clear and kind of transparent pricing model for it. I'm just kind of curious what kind of changes or impact you're seeing from some of these additional price points?

Speaker 3

And

Speaker 6

then I have a follow-up question. Thank you.

Speaker 3

So I think that as you mentioned, I think that it's important to understand that The platform is adopted by modules or by products, and it's also adopted by users. So you can start with, customers as customer identity as your users or you can start with employees. You can add the other type of user. You can start with one product for customers and add multiple products for customers or start with one product for employees and add more products there. We've over the you know, we have pretty consistent history of innovation in terms of building new capabilities into the platform and then providing those customers as separately priced products or modules.

And what that does is it gives customers a lot of flexibility on the various use cases they want to start with show success and then build from that success. I talked earlier in my comments about customer driven, customer success driven culture. That hand in hand with that, you have to have this flexible platform that lets customers incrementally adopt and get value as they adopt it. So what's happening more and more is really full fledged, multi product, multi use case adoption, which is driving some of our numbers. So Hopefully, that gives a better perspective on what's going on there.

Speaker 6

Yes, it does. I appreciate that. And I guess my follow-up question just relates to you know, it octane, I was really intrigued, around threat insights and talking to customers and prospects. You know, there seems to be a lot of interest in that. Friday insights, maybe you could talk about where you are versus a couple of months removed from Octane.

And really just your story around analytics because of all this usage, it seems like you are going to have a lot of power to really bring this analytics and threat insights to bear. So how are you going to monetize it and what kind of impact having in the business in general? Thank you.

Speaker 3

Yes, I think it's one of the what we could the value we can deliver to customers based on the data that the service generates is, I think miss is underappreciated about about the potential value we could deliver there. So we're really excited about that. We've we talked about Threat Insights which is a new capability. We talked about at Oktane and we're really excited about how that's going. It's in early beta release.

We're proving it out with a couple of customers. And basically what it does is it gives customers broad based insight into all the threat that are emerging across the entire platform and helps them take proactive security measures, in the face of those threats for their own organization. So it's really taking this data and then making the service more valuable because of this broad swath of data we have for each individual customer. So you know, we're working hard on Threat Insights. And of course, we're thinking about what's the what are the logical ways to expand that and make it broader and make it more impactful.

Just in terms of like innovation and specific innovation with that takes that data underlying the service and exposes that to customers in a way that's helpful for them.

Speaker 1

Next, we'll take a question from Alex Henderson with Needham And Company.

Speaker 8

Hi, good afternoon. This is Dan Park on for Alex. Thanks for taking my question. So, I guess, I know you noted that, there was some strong progress with upsell in the quarter. I was just wondering if you could provide some additional color on, sort of what solutions were, were driving the upside?

Speaker 9

Hey, Dan. Thanks for the question. This is Frederick. I think as you noted, we're continuing to see not only strong growth in net new customer additions by adding 450 for the quarter, but also we continued with a very strong dollar based net retention rate of 121 percent I think what you're seeing is that as organizations start to find that the Okta service and platform can be deployed quickly to solve specific use cases, they get comfortable with what we're doing and they start to see a lot of other opportunities where they can expand their usage So again, whether they start with a workforce opportunity and then move to customer identity management or whether they start with a specific issue that they're looking to solve and then they expand to other products. There's a lot of continued vectors of expansion in the service and we're fortunate that our customers are finding a lot of value with what we're doing for them.

Speaker 3

Ian, I would just add the customer identity part of the product suite is it's newer. So we introduced that second to the employee identity. As a result, it's, it was earlier in the life cycle in terms of maturity, and that's really matured over the last several quarters. So what you see is more and more companies starting with customer identity and then adding the employee identity later. So if you look at the we talked about the large asset management, new win in the customer.

That started as a customer identity deal, right. So that's happening more and more. And then also with that maturity, the add on sales that maybe companies that started with employee identity, but the add on sale for customer identity is bigger because that product line is more mature now. So those are couple trends I would highlight.

Speaker 8

Okay, great. Thank you very much.

Speaker 1

Our next question will come from Sterling Auty with JP Morgan.

Speaker 7

Yeah, thanks. Hi, guys. Just want to maybe expand upon the answer that you just gave. So Todd, in your prepared remarks, you talked about your keys to success expansion was one of those keys. And what I'm wondering is, how much of that expansion that you're seeing is what you just kind of answered, which is the additional use cases and additional users versus expansion through selling additional products into those existing customers.

Speaker 3

I would I don't know the exact breakout of that. I I I do think I know that to the extent of major shifts, the newer products like multi factor authentication, adaptive multi factor, advanced SSO, those are early in their life cycles and they're growing fast. So every quarter, they make more contribution And then the dynamic I just mentioned in terms of customer identity is definitely true. The product is maturing, the build versus buy decision in the marketplaces becoming more well known to be something you could buy. So you're seeing more deals start with that.

And then bigger expansions because of that. So that's an important dynamic there.

Speaker 10

And

Speaker 9

what I would add on that Sterling is, don't get me wrong. We're very excited about those dynamics and the expansion within customers. But again, it's very early for the business. These are very, very big markets and there's a lot of opportunities with both net new customers as well as as we get into more and more of the large enterprise, they have more and more opportunities where they can leverage the service. You think about large organizations like Allergan, where they have many, many different kinds of patient and doctor and clinician forward facing websites.

There's a lot of different ways that we can help them in what they're trying to do.

Speaker 7

That makes sense. And then just as a follow-up, I believe at Oktane, you mentioned or had a number of partnership announcements. I think VMware was was one of the elements that you were talking about. I'm just kind of curious. I know it's still early days, but what kind of conversations are you getting from customers around that endeavor?

Speaker 9

Yeah. The, we're very excited about the partnership with, VMware. We had a good presence with them at their VM World a couple of weeks ago. And we thought that the opportunity to expand with both net new customers and joint customers All these customers are thinking about a best of breed world where it's a very heterogeneous environment. They're trying to manage a lot of infrastructure and devices, some of which are company owned, some of which are brought by employees.

They're trying to leverage the best technology out there. And what you see is a very strong demand for a joint product like what we have with VMware. So it's early days for the partnership, as you mentioned, since Oktane was only a couple months ago. But I'm very excited about that and I think there's huge opportunity ahead.

Speaker 7

Great. Thank you.

Speaker 1

Next we'll go to Heather Bellini with Goldman Sachs.

Speaker 11

Great. Thank you guys for taking the question. I just was wondering, Todd, maybe this is for you. Just How do you think the contribution of the dollar based net expansion has changed over the years? And I guess what I'm trying to think about is Is there a way to kind of characterize how much of that is coming from new seats?

How that might have changed over the last few years versus the addition of the products that you've been successful with? And then I have a follow-up.

Speaker 3

Heather, I don't know the exact number. And even if I did know it, we haven't broken it out, so I probably couldn't say it. But I do know that what I've talked about what I've mentioned for the previous couple of answers is, we were seeing progress in the newer products like multi factor authentication, advanced SSO and so forth, smaller bases because they're newer, but we've seen we're happy with the progress there. And this dynamic on customer identity is real. Although I don't have the exact numbers, I do know that as the product has matured, we're leading more deals with it than where we than we were when it was not as mature.

And it also continues to be a bigger contribution to overall expansion. And that's important because that's a big area for us. If you look over the last couple of years, we did an acquisition to help bolster this the StormPath acquisition. We have we're working on this a lot. We think it's a very important trend and we're happy to see progress there.

Although, by no means, are we done there? That market has, I think, a long, long way to run. We're just in the early stages of that.

Speaker 11

And I guess just a follow-up on what you just said, are those when you're adding things like, MFA, for example, are people taking on bigger seat deployments right away than maybe the initial sale would have been on identity man, maybe the last time they signed on, is there any way to think about how fast people are kind of taking the bite out of how big the bite of the apple is when they start adding these new products versus kind of their initial sale?

Speaker 3

Yeah. Yeah. So I think that, it's a typical pattern is start with SSO for every employee. And then, add customer identity, which depending on the company could be bigger to much bigger than the the employee deal. It's not true for every company because some companies have small number of customers relative to large employee bases.

But generally speaking, the customer identity investment for certain companies could be bigger. And then you could add something like a multi factor to the employee population That's usually done for the entire employee population. It has an extra module, just like the original SSO deal was the entire population. So we get a bump from that.

Speaker 11

Okay, great. And then just my follow-up for Bill was going to be of the net increase the 90 customer net increase in customers with ACV over 100,000. How many of those came from new logos?

Speaker 4

A majority of those came from new logos, Heather, but there was, so that's very positive. So we're still seeing a lot of incremental billings and the majority of our incremental billings are coming from new logos. But to the point we've been making earlier about the expansion opportunities we have once we have customer in place, with the 121 percent net retention rate demonstrating that. We see a lot of value, obviously, once the customer is there, but are still getting a lot of, upside, so to speak, from, from new customers and new customers paying us a lot of money.

Speaker 11

Great. Thank you so much.

Speaker 1

Our next question will come from Gray Powell from Deutsche Bank.

Speaker 10

Great. Thank you very much. Yes, just a couple of questions. And I want to follow-up on customer identity. I know you guys, I know you just hit on this.

But can you just help us think through the size of customer identity? Like if a customer is spending $100,000 per year on the employee facing product and then they they they purchase just active for the external use case, what's the typical spend? And then did you say anything on just the mix of new business that came in from the external use case?

Speaker 9

Hey, great. This is Frederick. I'm happy to touch on that. So when we think about customer identity, it's a pretty new market. Traditionally, it's been a build market.

So it's one where organizations would just set up the infrastructure themselves. They are now more and more realizing with things like scale, with things like security, the importance of performance for these large customer facing systems that it becomes a by decision. And that's where we're getting involved. That's why we're when we talk about it being an early market, but growing fast, that's the dynamic we're referring to. I think what's interesting to think about is the market for, custom developed applications by companies in the world is huge.

It's tens tens of 1,000,000,000 of dollars. And all of these applications need to use identity. So if you think about organizations who want to take Twilio off the shelf to use them for SMS communication. And they want to take Stripe off the shelf to use it for payment. We want to make it very easy for them to take identity off the shelf with Okta and put it right into their application.

And you're seeing that with every organization's gotta do more when it comes to B2B, when it comes to business to consumer, when it comes to as we talk about patients and customers and all sorts of different use cases. And every organization has to look at this. It's hard to figure out exactly how that works and how customers think about it. But you can see that across the organizations, there's a lot of opportunities for those As Todd said, even small organizations could have large customer bases. And so even with small companies, you'll see deals into the 6 and 7 figures when it comes to the external customer identity management.

In terms of thinking about how that market's going to evolve, Look, it's early, but it's big and it's growing. And we think it's going to be a very interesting market in the years ahead.

Speaker 10

Got it. Thank you very much. Just one more quick one. So it sounds like Adaptive MFA is seeing pretty strong demand. How do you think the acquisition of Duo by Cisco impacts the competitive environment

Speaker 12

there, if at all?

Speaker 3

I think it's, it's an interesting transaction for a couple of perspectives. First of all, I think that, a lot of people don't realize this, but Duo is actually a really good partner of ours. We have a lot of joint customers. And our integration between Duo multifactor authentication in the Okta Identity Cloud is is really robust and delivers valued customers. And I think that partnering with Cisco more broadly and Duo as part of Cisco is going to be great and we're very optimistic about that.

We do compete. We have our own multi factor product. We compete with Duo. And I think that for many, many customers as well, our complete solution in terms of MFA and identity is what they want. So we sell it to them and We're confident that where we compete, we'll continue to do very well, even if it's part of a different parent umbrella umbrella organization, I do one thing when I look at it from a macro perspective, when we started Okta, it was people thought cloud security and doing identity in the cloud was kind of a very, very forward leaning thing to do.

And I think it's interesting that you look at one of the old guard of technology in Cisco and someone that's really known for on premise and networks and so forth is really leaning in in terms of getting on board with cloud identity and cloud security. It's I think it's pretty exciting for where we are and kind of the leadership we've shown in the market and where we could go from here. Got

Speaker 10

it. All right. Well, thank you very much. Congrats on the quarter.

Speaker 3

Thank you. Appreciate it.

Speaker 1

Our next question will come from shaul with Oppenheimer.

Speaker 13

Thank you. Good afternoon guys. Congrats also on my end. Strong performance execution as well as guidance. I know Fred or Todd, our bill.

No, absolutely, absolutely. Europe, also, great acceleration What's driving that? Is it just the overall demand? Is it country specific? Is it VARs relations?

Is it GDPR? Is it all of the above?

Speaker 4

Yes, it's Bill. I think it's primarily being driven by the market and the demand in the market. We're seeing, as you saw, growth of 63% year over year, so it's even growing faster than what is a very, very, very healthy growth in the U. S. So a lot of it is being driven, and most of it I think is by the demand in the market.

And obviously, we're investing now to realize that demand and capitalize on that.

Speaker 13

Understood. Understood. And maybe going back and building a little bit on the prior question on due or in Cisco, and Todd, you addressed your current partnership with Duo. What can you tell us about some of the other partnerships with some of the other identity related players, whether it's a cyber op, whether it's a sale point? How's that coming along?

Speaker 9

Yeah. I'm happy to talk about this. So we have, As you as you mentioned, there are other, very strong, partners of ours out there that we do a lot with an identity and a few think about the Okta integration network as a core piece of the of the platform that we built, it's what allows our custom to drive a lot of value out of not only Okta, but the end to end use cases that we help them solve. We have very good partnerships, as you mentioned, with providers like SailPoint, like CyberArk and many others. In fact, I don't know if anyone noticed yesterday.

Proofpoint put out a press release about a very tight integration that we have now with them, to both prevent phishing attacks for employees, but also help remediate those kinds of attacks very quickly. That's just a great example of more and more technology partners finding great ways to integrate with our platform and our products to provide, better solutions for both, joint as well as prospective customers.

Speaker 3

Got it. Thank you

Speaker 13

so much. Good luck. Good work.

Speaker 1

Our next question will come from Jonathan Ho with William Blair.

Speaker 12

Good afternoon. I just wanted to start out with ScaleFT. I just wanted to better understand sort of the opportunity set that you see here and maybe you're thinking around timing for more adoption of, I guess, the 0 trust approach?

Speaker 3

Yeah, I'm happy to talk about that Jonathan. We're really excited about ScaleFT, relatively small, primarily R&D company we bought and, they had a product that their product is something called server access management, which essentially helps you give secure, auditable access from server admins in the cloud environments. And we're excited about this for a couple of reasons. One is that we think providing secure access for server admin is potentially a fruitful area for us, but also to do that a technological perspective, you have to be very good at, knowing exactly what's happening on the device and doing continuous authentication of all the requests so that you can tightly control in a very flexible way what who has access to what server resources And we're excited about taking those pieces of the technology and then broadening those out using that technology and applying them to the broader identity cloud so that we can control we can provide that kind of super flexible, very controlled access to any cloud resource from anyone. To really democratizing that kind of access.

And that's this concept of 0 trust, where you don't trust the concept of trying to trust the network perimeter as outdated. Things are coming from so many different places and so many different networks and you're going to so many different resources, many of which aren't even your data center, you can't trust the network perimeter, you have to have you basically have to trust identity. And you have to trust your identity system knows the person in the device and the resource and makes the right security access decisions in a flexible way. And that's really democratizing this concept, and that's what we're excited about doing with some of the underpinning technology of ScaleFT

Speaker 12

Got it. And then relative to the incremental investments that you talked about making in the second half, where do you see the most opportunity is this increasing the number of people in the sales force? Is this investing in product? I just want to get a sense for where those dollars are going.

Speaker 9

Yeah. Happy to talk about that Jonathan. Look, we're investing across the business. There's a lot of opportunity obviously in in R And D And Engineering, and we're going to continue to be aggressive in these markets. There are big markets and we're early.

So we're going to continue to make sure that we have the best technology out there and that our technology helps our customers be successful. We're going to continue with our customer driven strategy. So you're going to see us continue to invest in customer success. And in all of those groups, of course, there's a big opportunity, ahead of us, both in the workforce and customer identity parts of the business. So you're going to see us continue to build out that sales force in particular international, which we've touched on briefly both in the prepared remarks as well as in the Q And A is a big opportunity for us.

We're really excited about the momentum, and we think that we can do a lot. And this best of breed world and it's something we're excited to move forward with. So basically across the entire business.

Speaker 12

Got it. Great.

Speaker 1

That does conclude our question and answer session today. And at this time, I'd like to turn the call back over to Todd McKinnon for closing remarks.

Speaker 3

So thanks everyone for joining us. We're really excited about the business and the future ahead of us we're also we're having an Investor Day on October 9th at San Francisco. Hopefully, you can all make it. We're going to talk a lot about the future and some of the product stuff we've been working on and, the go to market organization, our investments there. And a lot of these questions we've talked about here on the call, we'll go into more detail and give you more color on our thinking around some of these important, long term issues that are going to lead to our durable growth over the many years ahead.

So, thanks again and I appreciate your time and look forward to seeing you on October 9th.

Speaker 1

That concludes our conference for today. Thank you for your participation.

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