Performance Food Group Company (PFGC)
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Earnings Call: Q2 2022

Feb 9, 2022

Operator

Good day, and welcome to PFG's Fiscal Year Q2 2022 Earnings Conference Call. If you would like to ask a question at the conclusion of the prepared remarks, please press the star key followed by one on your telephone keypad at any time. I would now like to turn the call over to Bill Marshall, Vice President, Investor Relations for PFG. Please go ahead, sir.

Bill Marshall
VP of Investor Relations, PFG

Thank you, and good morning. We're here with George Holm, PFG's CEO, and Jim Hope, PFG's CFO. We issued a press release regarding our 2022 fiscal Q2 and six-month results this morning, which can be found in the Investor Relations section of our website at pfgc.com. During our call today, unless otherwise stated, we are comparing results to the same period in our fiscal 2021 Q2 . Additionally, occasionally during our call today, as noted, we are comparing results to the same period in our 2020 fiscal Q2 . The results discussed on this call will include GAAP and non-GAAP results adjusted for certain items. The reconciliation of these non-GAAP measures to the corresponding GAAP measures can be found at the back of the earnings release. Our remarks on this call and in the earnings release contain forward-looking statements and projections of future results.

Please review the Cautionary Forward-Looking Statements section in today's earnings release and our SEC filings for various factors that could cause our actual results to differ materially from our forward-looking statements and projections. Now, I'd like to turn the call over to George.

George Holm
CEO, PFG

Thanks, Bill. Good morning, everyone, and thank you for joining our call today. I'm pleased to be able to share PFG's outstanding Q2 results and discuss our strategic goals and objectives. We had another active quarter, which included the announcement of a new management structure, continued integration of Core-Mark, and the foodservice acquisition in the Southeastern U.S. I will address each of these items in turn and provide additional color on the direction of our company and where we are headed. Last quarter, we discussed our vision to transform PFG beyond a traditional foodservice distributor into a leader across a variety of channels and product offerings. During the past few months, we have aligned our operating management and reporting structures with this vision. We believe this new structure will increase our speed and agility, capturing new lines of business and our cross-selling capabilities.

We have already seen the cross-selling between Foodservice and Convenience bear fruit, which I will discuss in more detail shortly. As you saw in this morning's earnings release, we have also realigned our reporting segments to reflect our strategy and management structure. We will now report three segments: Foodservice, Convenience, and Vistar. The Convenience segment includes all the business that came with Eby-Brown and Core-Mark acquisitions. The Vistar segment will reflect the legacy Vistar channels, including theater, vending, office coffee, retail value stores, and corrections. There were no changes to our Foodservice segment. This new reporting structure not only aligns our organization with our strategic vision, but also gives our investors additional financial information and a deeper look into business trends across different units. One of these units is our combined convenience store distribution operations.

This includes the Core-Mark organization, which we acquired in September of last year, and the Eby-Brown business, which we acquired almost three years ago. Over the past five months, these two entities have worked quickly to come together as a united front in our efforts to build upon their combined strengths in the convenience store space. As we discussed on our last earnings call, we're off to a fast start with quick business wins across traditional convenience business as well as food service into convenience. Today, I can announce that we are in discussions with several additional customers to bring new business in this space. When we announced the Core-Mark acquisition, we had very high expectations for the value we would create by bringing that business to PFG. I am pleased to say our expectations are being realized and the future looks very bright.

This could not be possible without the dedication and hard work of so many talented associates and a strong management team, including those who are new to the organization from Core-Mark, as well as our EB colleagues. The two teams have come together to form a cohesive unit, and as we had expected, have proven to be an excellent cultural fit. The integration has gone smoothly and we're ahead of schedule in several areas, including finance, procurement, HR, and IT. The story is very similar to our success with Reinhart, which you are familiar with. On many occasions, you have heard me speak about our excitement with Reinhart. I'm pleased to say that our enthusiasm remains high. Last quarter, we highlighted the pace of independent growth that Reinhart has experienced, which has continued to outpace the strong results from our legacy Performance Foodservice business.

Today, I would like to highlight another encouraging aspect of the success with Reinhart. Our success in food service is driven by many initiatives. However, one of the most important elements of the strategy is growth of our PFG Performance Brands within the independent segment. These high-quality brands are important for our customers as they provide a differentiated offering at a reasonable price. It's also important for PFG as it separates us from the competition and comes at a higher margin per case than the national brands. Our Performance Brands today represent a significant portion of all cases sold to independent restaurants. While we are seeing success across the company, this is another area where Reinhart is growing faster than the legacy business. It is rewarding to see our strategy play out and inspires us to continue along the growth path.

We also added to our food service business with the acquisition of Merchants Foodservice at the end of the quarter. Merchants adds to our food service scale and reach, filling in space in the southeastern United States. We are not providing financial details of the transaction, but historically, Merchants has operated at an EBITDA margin that would be accretive. We are excited to welcome the Merchants associates to the PFG family and look forward to many years of success. Altogether, our food service business is executing at a very high level. Our performance in the independent channel continues to drive our overall segment results. In fact, our market share gains in the independent channel accelerated sequentially from the Q1 to the Q2 compared to two years ago. This included strength in the pizza, Italian, Hispanic and seafood concepts.

We are very pleased to see our momentum in foodservice continue, particularly in independent restaurants. Finally, let me comment on our Vistar business before turning it over to Jim, who will provide color on our results and financial position. As you know, Vistar's channels were some of the hardest hit areas over the past two years, including significant impact to theater and office coffee. I cannot speak highly enough about the effort this organization has put into achieving these results. There are many bright spots at Vistar, including the areas of retail, corrections, and travel, all of which experienced Q2 2022 net sales above 2020 levels. We are also very encouraged by the recent trends in the movie theater channel.

While that business is still below levels of two years ago, it experienced significant improvement sequentially, along with a strong box office showing late in the calendar year. While January and February may not see the same level of box office product, we expect the strength to resume in the spring and early summer seasons. In summary, we have remained active in the pursuit of building upon our strength as a food and food service distribution leader. Our underlying path to success is simple. It starts with our customers and a relentless focus on helping them succeed. This has resulted in significant sales growth, particularly within high-margin channels and product categories. We seek to keep our organization lean and use operating efficiencies to grow EBITDA faster than sales and expand our margins.

We look to reinvest these profits back into the business to produce a sustained cycle of organic growth and for opportunistic M&A. We intend to tightly manage our working capital to generate long-term free cash flow with the goal of generating high shareholder returns. I'll now turn it over to Jim for an update on our fiscal Q2 and financial position.

Jim Hope
EVP and CFO, PFG

Thank you, George, and good morning, everyone. As George mentioned, we are very pleased with how our business has performed. Our associates have stepped up to the challenges, and they continue to deliver for PFG and our customers. Our organization has thrived during the last two years, and we've taken advantage of multiple opportunities. We have reached the point where we have turned our attention to producing sizable sales and profit growth. Our financial position supports the investments we believe will produce these strong results. Let me provide an overview of how we stand financially before a quick review of our Q2 results. I will then finish with our guidance for the Q3 and full year and the assumptions and expectations within those forecasts. We ended the quarter with $2.3 billion of total liquidity.

Our liquidity position reflects the acquisition of Merchants, which we financed with our ABL and closed on December 31st. While there's no financial results for Merchants to report on our income statement, the balance sheet and cash flow statement fully reflects the addition of that business in the final days of the fiscal quarter. Turning to cash flow, in the first six months of fiscal 2022, we generated approximately $154 million of operating cash flow. The team continues to do a fantastic job managing our working capital position overall, and the uptick in inventory in the quarter was a planned use of cash and the result of building consumer packaged goods inventory ahead of anticipated price increases. I'll talk more about the CPG procurement activity and the impact on our financial results in a moment.

PFG invested $68.5 million of capital expenditures over the first six months of the year, resulting in positive free cash flow of $85.3 million. With that, let's quickly review some highlights from our fiscal Q2 business performance. As George mentioned earlier, we have adjusted our reporting structure to align with management changes made in December. Going forward, we will report these three segments. Foodservice, Convenience, and Vistar. Vistar represents the non-convenience channels within the prior Vistar segment, while our new segment, Convenience, includes the Eby- Brown and Core-Mark operations.

At an enterprise level, net sales increased 87.6% in the quarter to $12.8 billion, driven by a full quarter of Core-Mark's sales results in addition to inflation-driven pricing and a continued recovery in the business environment. Total case volume increased approximately 40% in the Q2 and was up 15.5%, excluding the contribution from Core-Mark. As a reminder, the high selling price of tobacco products, in addition to high rates of inflation, impact the difference between case volume increases and our top line growth. Independent cases increased 21% in the fiscal Q2 as we continue to see solid momentum in our independent business. Total PFG gross profit increased 57.7% compared to the prior year quarter, including the addition of the Core-Mark business and the independent case growth, which I just mentioned.

Core-Mark contributed $245.2 million to gross profit. Food cost inflation continued to move higher in the quarter. Our weighted food cost inflation was about 12.5%, up sequentially as we continue to experience double-digit increases in our food service commodities, including seafood, meat, poultry, eggs and grocery. The rate of inflation was sequentially higher in the Q2 compared to the Q1 across each business segment. However, Vistar and convenience inflation remains below that seen in the more commodity-heavy food service segment. With that said, we have continued to successfully pass along these increases. Gross profit per case was up over $0.66 in the Q2 compared to the prior year period, including the acquisition of Core-Mark, which contributed approximately $0.12 per case.

We have continued to make progress on the labor front in our efforts to reduce temporary and contract workers. As we disclosed in the press release this morning, our temporary contract labor costs increased $34 million compared to the prior year period, an $18 million improvement from the Q1 increase. The $34 million includes both direct contract labor costs and associated travel costs. As we discussed last quarter, we will not see the full benefit of those cost reductions immediately, as a reduction in temporary workers is largely replaced by full-time associates. However, over time, we should realize savings from these initiatives as full-time worker productivity improves. We remain optimistic that the labor situation is headed in the right direction, and we expect to be in a much better position by the end of the fiscal year.

In the Q2 , PFG had reported net income of $8.4 million. Adjusted EBITDA increased 52.6% to $241.1 million. Diluted earnings per share was $0.05 in the Q2 , while adjusted diluted earnings per share was $0.57, an increase of 62.9% year-over-year. Let's close with our outlook for the remainder of fiscal 2022. As we have discussed, we had a very strong Q2 , with net sales coming in at the high end of our expectations and adjusted EBITDA better than anticipated. The better-than-forecast adjusted EBITDA was a result of strong underlying business fundamentals, a slightly better than expected labor market and procurement gains in several consumer packaged goods categories. We are increasing our full year outlook to incorporate the better business trends.

We expect Q3 net sales to be in a range of $12.9 billion-$13.1 billion. Adjusted EBITDA for the Q3 is anticipated to be within a $220 million-$230 million range. For the full year 2022, we look for total net sales to be in a $50 billion-$51 billion range, a $500 million increase from our prior outlook. For adjusted EBITDA, we anticipate a $970 million-$990 million range, an increase of $30 million on both the bottom and the top end compared to our prior guidance. Our guidance assumes a slow but steady improvement in the labor market and efficiency gains from full-time workers to accelerate in the Q4 of the fiscal year.

We have also included a small benefit for the six months we will own Merchants in the fiscal year. In summary, we are extremely pleased with the H1 of our fiscal year. We posted a strong quarter, which has fueled optimism for the back half of the year. This is reflected in the increase to our full year guidance ranges, both on the top line as well as profit. Our company is positioned to build upon our momentum, driven by our constant focus on our existing customer base while adding high profit new accounts across channels. The Core-Mark integration has proceeded very well, both culturally and from a business perspective. We expect these initiatives to produce sales growth ahead of the industry average and long-term margin expansion.

Our balance sheet is strong, which we believe gives our company the flexibility to invest in value creating projects to drive organic growth. Associates across our organization have been working tirelessly to improve business results and at the same time, they're making PFG a fantastic place to work through their dedication to each other and those we serve. We appreciate your interest in Performance Food Group, and with that, we'd be happy to take your questions.

Operator

At this time, if you'd like to ask a question, please press star one now on your telephone keypad. To withdraw yourself from the queue, you may press the pound key. Once again, that is star one to ask a question. We'll take a question from Mark Carden of UBS.

Mark Carden
Director and Equity Research Associate, UBS

Good morning. Thanks a lot for taking my questions. Overall, it sounds like your efforts to grow your workforce are progressing quite nicely. When you think about your more permanent workforce, are you expecting structural wage pressures to be any steeper than what you may have expected three months ago? Or are you starting to see some stabilization there?

Jim Hope
EVP and CFO, PFG

Yeah, this is Jim. No, I don't expect them to be any steeper than we saw three months ago. We've done a whole lot of work, and I'd say appropriate work to get wages right market by market and make sure that we've done what we need to do to be able to recruit the right people. I really think now it's about giving the new folks that we've brought into our workforce time to learn the process, be trained, and start to see some good, solid productivity improvements. We feel good about where we're headed. We've got good work to do, and I think those things will all pay off.

Mark Carden
Director and Equity Research Associate, UBS

Great. As a follow-up, how impactful has Omicron been to your business, and how does it compare to what you saw with Delta? Related to that, how has it impacted your staffing both in 2Q and 3Q to date?

George Holm
CEO, PFG

Yeah, I would say that through the Delta period of time, it probably had maybe a little less impact on labor, and maybe a little bit less impact as well on the marketplace. The Omicron was so quick, and what we saw was a good deal of absenteeism because of sickness. Fortunately, they were getting back faster also than before. That helped to alleviate it. Also, it helped that it came in January, which is a lower volume time of year anyway.

Mark Carden
Director and Equity Research Associate, UBS

Great. Thanks so much, guys.

Operator

We'll take our next question from Alex Slagle of Jefferies.

Alex Slagle
SVP and Equity Research Analyst, Jefferies

Thanks. Good morning. Great to see things coming together so well and weathering the storm. Was curious if you could provide some more color on how the food service sales within the convenience channel have trended recently, more broadly and for you directly as we've kind of been progressed through this Omicron and emerged back to normalcy in some parts.

George Holm
CEO, PFG

Well, we've seen a good surge in our food service business in the convenience, just really led by a couple of accounts. We still have a good bit of work to do. I did hear from Scott McPherson that runs our convenience area that actually January was the highest increase in non-tobacco sales for Core-Mark that he can remember, and he's been there close to 30 years. It's going well. We just have a lot of work to do to get it where we need to go.

Alex Slagle
SVP and Equity Research Analyst, Jefferies

Okay. With Core-Mark, I mean, anything surprising you about the integration and the business as you've had some more time to see them gel together with legacy businesses and see it in action? I know your initial thoughts were fairly positive, but curious if you've learned anything new or got any more color on that?

George Holm
CEO, PFG

Well, culturally, they're doing really well. The two companies have come together with you know very few issues. Unlike with Reinhart, where there were probably more differences, certainly more product differences, we've been able to get the integration around HR, finance, procurement faster than we were able to do that with Reinhart, where we you know really needed to take a little bit more care. You know, we're very pleased, and we're also very pleased just with the staffing and the management at Core-Mark.

Alex Slagle
SVP and Equity Research Analyst, Jefferies

Got it. A follow-up for Jim. I don't know whether on the productivity commentary that you provided earlier, you know, I know that's definitely a pressure. I don't know if you have anything on the magnitude of that impact, how we should think about that, as we're building out our models?

Jim Hope
EVP and CFO, PFG

No, I think it'd probably be as anyone would expect when you bring a large number of new people into the supply chain. We follow a lot of process. There's good discipline. We want everybody to work safe and be productive. I think it's learning the processes is what I'm talking about. That takes some time. We are right on track. I would say that I'm really pleased with how our supply chain leadership all the way down to supervisors on the dock and our truck drivers are doing. It's, I think the magnitude comment would be more about time that we're on track and that was all contemplated in the guidance we provided.

Alex Slagle
SVP and Equity Research Analyst, Jefferies

Got it. Thank you very much.

Operator

We'll take our next question from Edward Kelly of Wells Fargo.

Edward Kelly
Managing Director and Senior Equity Research Analyst, Wells Fargo

Hi. Morning, George, Jim, Bill, everybody. Congrats on a you know really solid quarter here. I wanted to ask you first just a follow-up on the labor cost side. You know, this is labor inflation generally, right, is something that I think, you know, we've heard a lot of concern about from the investor base. We heard from one of your big competitors yesterday that, you know, they just don't believe underlying labor inflation is going to be that bad, but that doesn't really seem to jive with sort of like what you hear about warehouse worker pay, driver pay, et cetera.

My question for you is, you know, what are you seeing if we sort of like, you know, forget about the temporary cost, but underneath of that, like what are you seeing from a wage inflation standpoint, in your workforce? How does that compare to, you know, what it has been historically, and where do you see that going? Like, is this a headwind that we should be concerned about?

Jim Hope
EVP and CFO, PFG

Yeah. So Ed, thanks for the question. We have said all along that some of this would be structural and some of the increase would be transitory. We've never thought it would all eventually go away. Clearly that's going to be the case. We think it's manageable. We think we've found the right balance in how we pay our folks in our supply chain. You know, I think the best way to quantify it for you is how we feel about it has been specifically quantified in our guidance, and that's what informed our guidance. I'm not at a spot where I'd put out a number right now, but I think we've seen most of it, and we've absorbed it.

At the end of the day, we're gonna keep up with where we need to be to make sure we're able to recruit, hire, and retain good, solid folks to work for PFG, and we're doing that right now.

Edward Kelly
Managing Director and Senior Equity Research Analyst, Wells Fargo

Okay. Then I wanted to ask you about, you know, fill rates and where you stand, you know, currently with fill rates, particularly as, you know, we look to getting into what, you know, I think we all hope will be a very strong sort of spring, summer period. Do you think the industry will remain challenged during this period? Do you think that you're in a position, where you can continue to accelerate share gain during this period if the opportunity arises?

George Holm
CEO, PFG

Yeah. Ed, it's George. Of course, we always think we can continue to increase our share. We're seeing in the foodservice part of our business, the inbound fill rates continue to get better. It's been great to see. We're doing particularly well with center of the plate. You know, we're well into the 90% for inbound fill rates. When you get to our convenience business and our Vistar business and more with, you know, CPG companies, I guess I would say, we're not seeing much in the way of improvement yet. All we can give for guidance with that is what we're being told, and what we're being told is that it will gradually get better, but it's gonna be around for a while, the shortages.

Edward Kelly
Managing Director and Senior Equity Research Analyst, Wells Fargo

I guess I was really kinda asking, George, about your, you know, your outbound rates and, you know, where.

George Holm
CEO, PFG

Oh.

Edward Kelly
Managing Director and Senior Equity Research Analyst, Wells Fargo

Do you stand from a labor perspective. If we're gonna have a good, you know, strong spring, summer, are you ready? Are you more ready than others? I guess that's really where I was kinda asking.

George Holm
CEO, PFG

Okay. Yeah. As far as our outbound fill rates, you know, they continue to improve. A little hard to track in our Convenience and Vistar business because, you know, customers will continue to order the same items that aren't available. It's hard to tell, but our food service is definitely improving. As far as from a labor standpoint to be ready, we continue to hire, we continue to train, we continue to see the turnover reduce. I guess more of the churn reduce than the turnover. We don't really have an issue with longer term employees. It was more around churn. The biggest thing that we see is continued reduction in our dependency on temporary workers. That's been tough. You know, you don't get the same commitment and quality from a temporary employee that you get from a full-time person.

Edward Kelly
Managing Director and Senior Equity Research Analyst, Wells Fargo

Great. Thanks, guys.

George Holm
CEO, PFG

Thanks, Ed.

Operator

We'll take our next question from Jeffrey Bernstein of Barclays.

Jeffrey Bernstein
Managing Director and Senior Equity Research Analyst, Barclays

Great. Thank you very much. I have two questions. One, just wondering if you could talk a little bit about, you know, market share gains, maybe your perspective on Performance Food versus the industry, stripping out the obvious M&A. You know, I think you mentioned independents, maybe market share accelerated. I'm just wondering, is that more from adding new accounts, or is it further penetrating existing accounts? Are there any big differential between chain versus independents? How do you think about your market share, like, in recent years?

George Holm
CEO, PFG

Yeah, as far as.

Jeffrey Bernstein
Managing Director and Senior Equity Research Analyst, Barclays

Your goal?

George Holm
CEO, PFG

Yeah. As far as share, you know, we really only have one reporting that we get and, you know, that certainly has all the broadliners in it, not much in the specialty area. We've done what we consider to be a great job of continuing to gain share and over months where we had gained a good bit of share last year. Our independent has really, within food service, has driven all of our growth. We actually have been running behind the previous year in our chain business. We have a very large funnel in our chain business. But as we're, you know, determining kind of what our costs are gonna be moving forward, we've been cautious there.

Sequentially, from fiscal Q1 to fiscal Q2, our growth got better for independent. We're actually in a position now where all of our Performance Foodservice distribution centers are running above two years ago in independent case sales. You know, much above in dollar sales because of the inflation that we're dealing with.

Jeffrey Bernstein
Managing Director and Senior Equity Research Analyst, Barclays

Understood. That's encouraging. My other question is just, you know, George, now that you do have three distinct operating segments, I guess investors have to, you know, digest that. But how do you think about the long-term opportunity set for each, maybe the growth for each relative to kind of the overall Performance Food Group? Which segments have the greatest opportunity, whether it's M&A or just more organic?

George Holm
CEO, PFG

Well, our greatest opportunity sits in our largest area, and that's the Performance Foodservice, particularly with independent. Like I said, we've got some things to figure out with our chain business. Our independent continues to do well, and we don't see anything that would cause that to slow down. Vistar has two channels in particular that have not come back yet, and that's theater and office coffee. I would call our value stores as somewhat challenged as well from a cost to serve standpoint. Great future there. I would say our three retail automated facilities where we do a good bit of retail and we do a good bit of internet fulfillment are doing just fantastic. I mean, the improvement has been just great to watch.

I feel great about the future with Vistar. Convenience, we talk a lot about convenience food service, and I feel that we're off to a great start, and we're gonna do well there. The biggest opportunity is still the convenience business. I mean, I think we're positioned well for it, where, you know, it's got good synergies from a procurement standpoint with Vistar. We have a robust funnel there as well, and we have new business that's coming on board in this quarter and in our fiscal Q4 that will be very helpful to the core business of Core-Mark.

Jeffrey Bernstein
Managing Director and Senior Equity Research Analyst, Barclays

Understood. Thank you very much.

George Holm
CEO, PFG

Thanks.

Operator

We'll take our next question from John Heinbockel of Guggenheim.

John Heinbockel
Senior Managing Director and Equity Research Analyst, Guggenheim

Hey, George. I wanted to start by drilling into the Core-Mark pipeline, right, that you referenced. You know, is the bulk of that large multi-year contract business, right, as opposed to the independents? Can you dimensionalize the size of that? You know, could that add 5 or 10% to the locations that Core-Mark serves? You know, and then if it is the large piece, the large multi-year contract accounts, roughly how much you know, would you be giving away in margin, right? Is that or is that margin pretty close, right? Is the drop size pretty close to an independent?

George Holm
CEO, PFG

Well, yeah. What I would say is that the independent is where we're growing the fastest and by a significant amount, and that's within both Eby-Brown and Core-Mark. Eby-Brown has been doing that for a couple years, and it's accelerating right now within Core-Mark. I give our people a great deal of credit with that. That is our focus. The new business that we have in Core-Mark that's more sizable, one is a little bit under a quarter of a billion dollars a year, a traditional mix, maybe a little heavy tobacco. The other one is in excess of $100 million a year and has potential beyond that. You know, it's about a $17 billion business, so it takes a lot to move the needle. Those two will help us move the needle, but the biggest thing is that we continue to grow that independent.

John Heinbockel
Senior Managing Director and Equity Research Analyst, Guggenheim

Secondly, one of the comments I think you made, recently or last quarter was that, you were not as aggressively looking for new business on the food service side 'cause you were concerned about service levels, right? You didn't wanna disappoint. Have we gotten past that where you've ratcheted up the aggressive pursuit of new accounts in food service?

George Holm
CEO, PFG

Definitely on the independent front. Like I said, when it comes to the chain, we've got a big pipeline. I would suspect everybody in the industry's got a big pipeline, you know, we've all disappointed customers. The independent, you know, we're gonna be as aggressive as ever.

John Heinbockel
Senior Managing Director and Equity Research Analyst, Guggenheim

Okay. Thank you.

George Holm
CEO, PFG

Thanks, John.

Operator

We'll take our next question from Lauren Silberman of Credit Suisse.

Lauren Silberman
Director and Senior Equity Research Analyst, Credit Suisse

Thank you guys very much. Just for some pricing power, can you talk about your confidence in pricing power and being able to push through the inflation? Remind us what you're generally comfortable pushing through in a normalized environment. Should we see a more challenging consumer backdrop, what are your expectations and your ability to push price? Sorry, related, just on a prior question follow-up, have you been able to price to cover underlying wage rate increases?

George Holm
CEO, PFG

Well, we've with this, what I would call excessive inflation, we've done a great job of passing that on in the independent area and, surprisingly so. We're not comfortable with this type of inflation, and we don't like to see that for our customers. It's. You know, we just don't. It's a lot for them to deal with, and we continue to encourage them to raise their menu prices, and most are doing that. They're also pretty shrewd as to how they price and specials they run and what items to use. So that part of our business has gone well. When you get to the chain business, a lot of it's fee-based. We certainly have seen no secret, you know, that labor's high. As Jim mentioned, some of it's transitory, but some of it is not.

We've had parts of our business there where we've been able to get that through even when we were under a contract, and we've had some that have been extremely resistant. You know, that's just our job to manage our way through that. You know, that story hasn't ended yet. It's one of the things that makes me feel real good about where we situated today because that part of our business, that national chain business is tough. Distribution centers where that's all we do, we are really having a tough go, and we've been able to overcome that as a company. I do feel that labor's gonna get back to a more normal state, you know, once we get through this last variant. You know, I have high hopes that we'll be able to reach agreement with our customers as to what's fair.

Lauren Silberman
Director and Senior Equity Research Analyst, Credit Suisse

Great. Thank you for that. Then you called out an increase in foodservice gross profit per case driven by favorable mix shift to independents and private label. Can you talk about where your mix is with Performance Brands and how you think about the biggest opportunities to increase that going forward? Is it awareness, expanding the portfolio of options, or is it primarily just growing independent case?

George Holm
CEO, PFG

Yeah. Within our independent, we've had several weeks where we've gone over 50% our brand. You know, it's something we always wanted to get to, and quite frankly, I will admit I didn't think we'd get there by now. A bright spot with it is Reinhart, where we adopted many of their brands. We've kinda learned going through this process where those brands fit and where we need to get in legacy Performance Brands to get us where we need to be, maybe from a quality standpoint or from a pricing standpoint. You know, we've left that for our Reinhart people in the field to make those decisions with a lot of direction from us and I guess I would say a lot of coaxing. They're very close to 50% their brand.

Between their brand and our brand, okay? Which I guess I should say both our brands now. That's one of the encouraging things with Merchants as we bring them on board because they do use the same brand portfolio that Reinhart has. They were a member of the same procurement group. We've already been through this, and I think that we'll be effective quicker with them than we were with Reinhart, albeit it being much smaller. But we are in a position today where Reinhart is growing their independent business faster than Performance and, you know, doing extremely well against two years ago. Their brands, I just continue to see us grow the combination of those two brand portfolios.

Lauren Silberman
Director and Senior Equity Research Analyst, Credit Suisse

Great. Just a final question on the Merchants and just your broader appetite for growth for food service acquisitions in 2022, as you think forward, whether you're seeing increased activity and interest in M&A.

George Holm
CEO, PFG

Well, you know, we always say the same thing, that we're opportunistic. We're pretty serious about paying down debt right now. We're like any company. We've got certain ones that are prized, right? If one of those became available, we wouldn't hesitate. Right now we're, you know, pretty focused on paying down debt.

Lauren Silberman
Director and Senior Equity Research Analyst, Credit Suisse

Great. Thank you, guys.

George Holm
CEO, PFG

Thanks.

Operator

We'll take our next question from Jake Bartlett of Truist Securities.

Jake Bartlett
Senior Equity Research Analyst, Truist Securities

Great. Thanks for taking the question. You know, mine was just back on Omicron. You know, in restaurants, most have talked about a you know, an impact, a sort of deceleration in December into January. I'm wondering about you know, in your case growth and specifically maybe independents. Did you see the same sort of thing? Was there you know, a slowdown in you know, in December into January? Perhaps you're not seeing it as much just with share gains. But any commentary on that, on just the cadence, and the impact on the top line from Omicron?

George Holm
CEO, PFG

Yeah. You know, we're trying to figure that out actually. You know, we certainly saw it in chains even in December, which we didn't see it in independent. We were pleased with the January we had. It was certainly a little bit softer in independent and a good bit softer in the chain business. We don't know how much was weather, how much was Omicron. It certainly gave us a chance to give a better level of service and I guess I would say get caught up and let our people work a little bit less. It wasn't a big difference. I mean, we were really pleased with our results both top and bottom line in the month of January.

Jake Bartlett
Senior Equity Research Analyst, Truist Securities

Great. That's really helpful. Also just in terms of the cost, you've broken out the impact of the temporary workers. I'm wondering what else, what other costs might be temporary in the business right now that you'll eventually lap, that would include, you know, sign-on and retention bonuses, maybe overtime costs, recruiting costs. You know, what else is in the cost structure right now that maybe might go away?

Jim Hope
EVP and CFO, PFG

Yeah. I'll give you one that's worthy of thought, and we mentioned it a little bit earlier, but I think you made a very good list there. The one to add would be the productivity. That as time goes by and the training kicks in, we'll see improvements in productivity. I can't give you a number, I can't quantify it, but I can tell you it will be helpful, and it's probably the most important one to add to your list.

Jake Bartlett
Senior Equity Research Analyst, Truist Securities

Great. Thank you. Last question. You know, in terms of the impact of being with your processes, your sales systems, you know, obviously you've seen the impact on Reinhart and the acceleration of independent sales growth there. I'm wondering about the opportunity at Core-Mark. You know, what kind of a change in the sales growth just by, you know, being under your ownership and your processes, do you think you know, what can we expect? Should we expect a kind of a similar, you know, acceleration of growth from that business versus what we saw, you know, when it was, you know, pre-acquisition? Just wondering the opportunity there.

George Holm
CEO, PFG

Well, you know, they're improving now, and I would contend that would've happened whether we merged with them or didn't. I think that we have a culture where we're really focused on the independent operator in our businesses in general, and I hope that culture will move into them as well, and I'm quite sure it will. We're seeing some real initial success in independent, but I do believe that would've happened anyway. When you get to the food service part of it, which sometimes gets lost in the huge volumes that they generate, you know, primarily because of tobacco sales, we'll have the two sales forces working together closely, without losing sight of the fact that their core business in both of them are the most important.

I think that from a culture standpoint will help us, and I see that already. A big part of foodservice when you get to convenience is pizza and chicken, and Hispanic is pretty big, and that's our strengths as a company. That's what we do the best in foodservice. I think that I would say I don't see any reason that Core-Mark wouldn't be able to grow faster than they've grown in the past. They didn't have the tools in foodservice that they're able to get today. The great part of that is they recognize that. They recognized that in our early conversations. They saw it as a real positive for the companies to be together.

It's not like us saying, "You know, we're gonna show you how to do this." They know what they're doing. It's just they didn't have those capabilities and the inbound capabilities, and they didn't have the brand. They didn't have the volume in food service really to have a brand of their own. It's exciting. I mean, it's great time for Core-Mark and for our organization with them.

Jake Bartlett
Senior Equity Research Analyst, Truist Securities

Great. I appreciate it.

Operator

We'll take our next question from Nicole Miller of Piper Sandler.

Nicole Miller Regan
Managing Director and Head of the Consumer Equity Research, Piper Sandler

Thank you. Good morning. I wanted to ask about sales channels like by percentage. The three reporting segments we can obviously calculate at that level. If you think about pre-pandemic and pre some of these acquisitions you've been discussing today. For example, within 66% foodservice, it used to be, I think, something like, you know, 30%, 40% national chain and healthcare, hospitality, education, 12%. You know, those metrics, right? The restaurants within foodservice, national chain, independent, and the other business lines now that they're different and the recovery hasn't been the same in each channel. Can you give us a little bit of an outline of where those stand today?

George Holm
CEO, PFG

Not much different than in the past other than the addition of Core-Mark. You know, the independent within food service continues to be a bigger part of our business, but within the independent, you know, we're still biggest in pizza and Italian and actually, you know, we're lapping some pretty big numbers from last year in pizza, and we're still running double-digit growth, so extremely pleased there. You know, when it comes to contract feeding and lodging and healthcare, that's not really what we do. I mean, we do some of it. We've always been heavy in chain as a company, and we like the chain restaurant business.

You'll see a bigger emphasis on that again as we have a real feel for where our costs are gonna be going forward. I still see us growing faster in independent than we grow in chain. I hope that answers your question, or I guess as best as we can.

Nicole Miller Regan
Managing Director and Head of the Consumer Equity Research, Piper Sandler

Yeah, I think just the fact that it's relatively unchanged, because where I'm going is trying to understand gross profit margin. The idea, I think, you know, if we hear you, is that you've acquired a lot of gross profit dollars, like massive dollar growth. Gross profit percentage is down for a number of reasons. Some of the businesses are different. Again, a lot of dollars in areas that aren't competitive for you, so you can have all of the share, and you've acquired growth. How do you think ultimately about reconciling those gross profit dollar and growth opportunities you've brought in against gross profit margin percentage? Like, how much is there up for grabs to have that gross profit margin look more like it used to historically?

George Holm
CEO, PFG

Well, you know, we look at things per case. So I gotta address this. I wanna answer it in the way in which you asked it. You know, we probably, as a management team, don't spend five minutes a week on tobacco, but that's the difference. You know, you have a product that's less than 15% of the cube and close to 80% of the sales in convenience. Now, that's gonna change over time. But what I will say is that our EBITDA margins, we've always grown them unless M&A took us into an area that was much lower. Our growth in that real low margin category is only gonna come with new accounts. There's not gonna be any organic growth at all.

I guess our commitment would be that excluding that, I mean, we're gonna continue to grow our EBITDA margins, and it's a business that we have to have to be in the businesses we're in. But we, you know, we look at what percentage of the gross profit dollars make it to the bottom line, and we continue to improve.

Nicole Miller Regan
Managing Director and Head of the Consumer Equity Research, Piper Sandler

That's fair. Thank you. Just the last one. It's really helpful to hear about labor, right? You're talking about moving in the right direction. Overtime's down. It sounds like people are coming back, you know, to work permanently, I guess, right, in the field. Can you talk about turnover in terms of drivers and selectors and how that's been trending?

Jim Hope
EVP and CFO, PFG

Yeah, I think the short answer to that, the clear answer is turnover is improving. It's been a challenge. It's still a challenge. It's less of a challenge, and we expect it to improve across the next six months. I would say that, backing up from that question a little bit broader, if you think about the factors that drove just a really great quarter for PFG, clearly, the independent growth we've talked a lot about drove a super strong quarter for us, and we expect that to continue. It's always been important to us, and it'll continue to be important. Vistar's continued recovery has been very helpful, and the progress they're making has really helped drive a great quarter in margin improvement.

Improvements in labor were another big area that we talked about, and they'll continue to improve across the next six months. As part of the improvements in labor is an improvement in turnover. All of those things are what contributed to a powerful earnings quarter for PFG and a trend.

Nicole Miller Regan
Managing Director and Head of the Consumer Equity Research, Piper Sandler

Thank you.

Operator

We'll take our next question from Kelly Bania of BMO Capital.

Kelly Bania
Managing Director and Senior Equity Research Analyst, BMO Capital

Hi, good morning. Thanks for taking our questions. Many questions. I guess maybe starting with just technology and digital, some pretty big investments by some peers in the space. I guess I always think of PFG, particularly Foodservice, as more of a people-driven organization. Maybe you can just help us understand where you think you are in terms of technology and digital and sales force tools on that front, and if you think you need to make any investments there. I mean, the results clearly speak for themselves, but just thinking over the next several years.

George Holm
CEO, PFG

Well, we continue to make investments, and we wanna make sure that our people have all the tools that they need to address their customer. I do feel that over time, the digital will be used by more and more customers, so we're making sure that we have what we need. You know, we make those investments. I mean, we always talk about the people first. We always speak that way to them too, that you know, we're gonna give them the tools that they need, but the most important thing is that they're making the calls and that they're committed, and they love their customer, and that's kinda what we preach. Don't confuse that with us not having the technology that we need. We certainly do.

Kelly Bania
Managing Director and Senior Equity Research Analyst, BMO Capital

No, that's helpful. I guess just as it relates to Core-Mark, some questions and concerns from some investors, I guess, just in light of where c-stores could be in light of the longer term transition to electric vehicles. Just curious how you thought about that as you evaluated Core-Mark and as you think about Core-Mark much longer term.

George Holm
CEO, PFG

Well, needless to say, we did a great deal of work, particularly our strategy person who actually came out of Altria. We did a lot of work around that before doing the acquisition, and it just came back that, I mean, it could have an impact, but if it did, it would be nominal, that convenience stores are part of people's lives and it's habitual and it's not necessarily fuel that's driving that.

Kelly Bania
Managing Director and Senior Equity Research Analyst, BMO Capital

That's helpful. Then last one, I think, did you mention something about value stores being somewhat challenged from a cost to serve standpoint? Can you clarify what you meant by that?

George Holm
CEO, PFG

Well, it's just the part of our Vistar business where the labor's had a larger impact or smaller deliveries and you know, we're just addressing that with our customer base and it's going well.

Kelly Bania
Managing Director and Senior Equity Research Analyst, BMO Capital

Okay, thank you.

Operator

Once again to ask a question please press star one now on your telephone keypad. Star one. We'll take a question from Peter Saleh of BTIG.

Peter Saleh
Managing Director and Senior Equity Research Analyst, BTIG

Great. Thank you, and congrats on a great quarter. I just wanted to ask, I mean, last quarter, you guys had mentioned that the vast majority, if not all of your growth, was coming from existing customers versus new customers. I think you touched on this earlier, but could you just give us an update, and elaborate a little bit more? Is that trend continuing, or have you seen a little bit of a shift there and you're getting just more growth from new customers?

George Holm
CEO, PFG

Yeah, I will do that. Our growth within our customers has continued to be really strong, and the uptick from Q1 to Q2 was almost all driven by new customers, the difference between the two. We still have just really done a much better job penetrating the accounts. Also I think that with less accounts out there, those that are open are doing more business. It's a combination of the two. Going out and pursuing new business is something we're gonna be very aggressive with.

Peter Saleh
Managing Director and Senior Equity Research Analyst, BTIG

Thank you. Very helpful. Just on coming back to inflation, it looks like food inflation, commodity inflation was about 140 basis points higher this quarter versus last quarter. We would've expected that to kinda, you know, maybe peak and start to come down. What are your expectations here on food costs as we go through the balance of this year? Do you feel like we've peaked or are we just gonna continue to see these elevated prices for a while?

George Holm
CEO, PFG

I'm not sure we know. Okay? Part of our increased inflation is, ironically, we're growing the fastest in those categories that have the highest rates of inflation. You know, I think that's labor. I mean, we have suppliers that the product that they sell, they have plenty of it and they can't get it to us 'cause they don't have the packaging they use to get it to us. You know, a lot of this is some of it's upstream, some of it's downstream, but it's just gonna take time. We have seen great improvement in foodservice, and it's very encouraging.

Peter Saleh
Managing Director and Senior Equity Research Analyst, BTIG

Great. Thank you very much.

Operator

This does conclude our question and answer session for today. I'd be happy to return the call to Bill Marshall for any concluding remarks.

Bill Marshall
VP of Investor Relations, PFG

Thank you all for joining our call today. If you have any follow-up questions, please contact us at Investor Relations.

Operator

This does conclude today's conference. You may now disconnect your lines. Everyone, have a great day.

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