Awesome. Let's get started. For those of you that don't know me, my name is Erik Woodring. I lead the hardware research efforts here at Morgan Stanley. Before we introduce our guest, let me just read. Actually, I have it in front of me here. For important disclosures, please see the Morgan Stanley Research Disclosure website at www.morganstanley.com/researchdisclosures. If you have any questions, please reach out to your Morgan Stanley sales representative. Joining us for a second year in a row, Tony Trunzo, CFO of Resideo Technologies. Welcome to our conference. Great to have you here. Hope you're feeling okay, but thank you for having us here.
Thank you.
Thank you for being here.
Glad to be here. The invitation as always.
Why don't we start with a bit of a look back. You reported earnings a few weeks ago. 2022 is kind of like a bit of a tale of two halves, maybe just break down, talk about the demand environment today, kind of commercial versus residential, however you'd like to break it down, what you're hearing from customers-
Sure.
We'll go from there.
You're right. I mean, 2022 was definitely a tale of two halves. We started off really strong, had a great first half of the year. You know, sort of middle of the third quarter is when we really started to see destocking activity in our channel accelerate, you know, resulted in our Q3 results, which were short of what we had expected. Q4, we guided a Q4 that was short of what we had expected at the time. The interesting thing about it is this really. The experience of the last few months really has been a destocking dynamic. It hasn't been a dollars at point of sale.
Mm-hmm.
There's, there's a decline in volumes, but the, you know, the price actions over the last couple of years have more than offset that at the, at the point of sale. You're still seeing growth at point of sale. You know, I mean, interest rates, money actually isn't free anymore, right? Clearly, there's been a response in markets around that, and people have gotten more cautious, and the cost of carrying inventory has gotten to be higher. I think people didn't wanna be caught out. There was definitely a pretty clear effort to try to bring down inventory in days.
Mm-hmm.
We see from our trade partners. We get a monthly report where we see where their inventory is versus where it was, both in terms of dollars and days. They share with us what their desired inventory levels are as well. You know, what we've seen historically is they typically don't get to that desired level.
Mm-hmm
... even when they're going through a cycle like this. You know, there's a little bit of reading tea leaves to all of this. What we said on our call a few weeks ago is we, you know, we see the destocking dynamic really kind of abating and troughing the latter part of this quarter, maybe the first part of the second quarter. I think it's really important to understand from the Resideo specific point of view when we look at the data that's available to us.
Mm-hmm
in virtually every category, we're either stable or gaining share. We've added OEMs. We appear to be gaining share at retail. Our, you know, you can't eat relative performance, I guess, our relative performance-
Right
... I think has been good. When we gave our outlook for 2023, one of the comments we made was, this is a year where we're gonna have... There are gonna be cyclical challenges, particularly in the first part of the year. We don't think that changes any of the secular dynamics-
Mm.
Secular opportunities for us in the residential market. They're still not building enough houses. There's still the level of demand in the home is still significant. We've got a lot of momentum in the business. From that standpoint, we feel good. We took the actions that we took in Q3, I'm sorry, Q4 and in Q1 in terms of taking costs out of the business really to try to protect the profitability in the short term without overexposing ourselves to compromising any long-term growth. We don't think we've done that at all.
Right.
We took the actions we took because relative to the typical dynamic, it's a little tougher for us to, you know, to see where the revenue is gonna play out for the year. We do have levers we can pull to drive operating income, and that's why we did what we did.
Perfect. You know, I guess if we look beyond the near term, would you say, and you touched on this, but would you say anything has kind of structurally changed about your end markets or opportunities because of the pandemic, right? I think a lot of the discussion about the pandemic is, like, how much demand was pulled forward and all of that. I kind of wanna reverse that and say, if we think longer term, were there opportunities or new opportunities that were created because of the pandemic for you guys?
I think the world has changed through the pandemic at the margin in favor of a company like Resideo.
Mm-hmm.
Look, now I don't think there are many more cards to play about what the world is gonna look like, quote, "post-pandemic.
Mm-hmm.
We're far enough out. In our company, the number of hours worked from home and the number of people working from home is still significantly higher than it was pre-pandemic.
Mm-hmm.
That's probably not gonna change.
Right.
We're probably not unique. I think.
I don't think you are.
I think it's quite common. The home environment and the demand... I think of it as the consumption of that home asset has settled at what we believe is a structurally higher level than it was pre-pandemic.
Mm-hmm.
There were questions, you know, we fielded them a bunch about, you know, how much demand was pulled forward during the pandemic that, you know, then you're gonna see sort of this big tail off. If you really inspect our markets, there's, you know, there's the residential new construction piece, which is ± 1/5 of our products business. The repair and remodel is the remainder. That repair and remodel business, a large proportion of it, some of it is driven by renovations and that sort of thing. There's a break-fix element in a water heater.
Mm-hmm.
I was, you know, just talking to a colleague who's in the process of buying an older house, and they're gonna do some remodeling, and I asked him if he was gonna buy a new water heater as part of the remodeling. The answer is no.
Mm-hmm.
We're subject to those dynamics, but there's another component to our business where when people are more intensively using their home systems, the demand for our products is gonna go up because we're gonna see, you know, shorter lifespans in some of those.
Yeah.
some of those products. I won't get into it because maybe you'll ask it later, but then I can talk about the innovation and the product development.
Yeah.
The platforming and all that.
Absolutely.
drives it.
We'll definitely get into that. Let's dig a little deeper now. I know there's probably... You know, I have plenty of questions about P&S, but I wanna start with ADI. It's been a remarkably consistent business for you guys. You know, what are some of the most important initiatives that Rob and the team at ADI are undergoing today? Again, how does that, if we think about the next one to three years, translate to growth, margins-
Yeah.
all that?
Yeah. that business. You know, you're right. It's been a tremendous execution story, and it continues to be a tremendous execution story. One thing that I think you know, Erik.
Sure do.
not, maybe not everybody does, we've proactively invested in the business.
Mm-hmm.
If you look at the operating expenses in that business, they've grown with sales. They actually outgrew sales last year. That's because of sales enablement, that's because of investment in enhancing the web experience. It's because of the operating costs associated with the new ERP system. We're doing those things because we believe that they will create incremental growth in the future.
Mm-hmm.
The things that have driven incremental growth today, both in terms of revenue and profitability, have been the migration to our exclusive brands.
Mm-hmm.
That business, while still a small amount of the whole, is growing much faster, and the margins in that business are double what they are in our third-party brands. That's gonna continue to be an incremental adder to margin in that business. The sales enablement piece. Our strategy around touchless revenue and around e-commerce is not that that is a less expensive delivery, you know, delivery path.
Mm-hmm.
although it is.
Mm-hmm.
What it's really designed to do is to take the regular day-to-day interactions and remove them from our sales associates' hands and put our sales associates in a position where in the branch they can be consultative selling advisors to our customers. That's proved to be both a revenue driver and margin enhancement as well.
Okay.
The last piece is the M&A piece. I think we've done five... They're all small deals, relatively, over the last three years or so in that business. The ability to continue to do that kind of roll-up at an individually modest scale, but in aggregate at a, you know, more significant scale over time, should be both margin accretive as well as growth accretive because each one of these deals brings something. It brings another piece of the line card. It brings access to, you know, a slightly different market like DataComm. It, you know, maybe brings a little bit of a different geography.
Right.
It brings consolidation. Each one of them, when we look at them, you know, we inspect all of those different pieces to understand how these smaller businesses are really gonna be incremental to the whole as well.
It's almost as if you knew the next question that I was gonna ask you, which was talking about fragmentation in the distribution business and M&A. Maybe, like, the one step further I wanna go is when you talk about regions or specialties or products, you know, are there any kind of obvious gaps to you that you can think of today? Or is it, "Hey, we're in our end markets, we're in the right geos, and maybe there's a little more to do here or there?" How do you think about that?
We're always looking at the portfolio.
Okay.
I would say over the last couple of years, we've ramped up the focus on return on invested capital and the, you know, the margin profile of the business in a given place. The business is predominantly U.S., but we've got a significant European presence. Last year, we ended up actually selling our Asia-.
Yep.
distribution business, which was... It was India.
India. Right.
Those sort of nips and tucks around the portfolio are really designed to drive the profitability and the returns in the business in that way. In the U.S., we, you know, we're investing in our distribution channel. We're investing in our distribution centers and our distribution infrastructure. The branch network as it sits is pretty comprehensive. We, you know, we cover... I forget, Rob has the numbers, but we can deliver to, I think, 90% plus of the population in two days, and I think, you know, 75% of the population in one day.
Right.
It's pretty well covered. Internationally, you know, we'll continue to look and see if there are opportunities there as well because there are certain places in the world where there are those high return, high value kind of opportunities still available to us.
Right. Okay, perfect. Let's turn to P&S. A lot of moving pieces in this business. Obviously, a few years ago, the initial goal was let's break down these silos and bring these businesses together, sell them as one. Or maybe let me ask you this way. Can you walk us through what the most significant headwinds are today in, you know, security, comfort, residential, thermal? If they're temporary, how do you expect them to dissipate, volumes to stabilize, and kind of get back to Kind of how you originally thought about this business when you had your Analyst Day.
Yeah. I kind of look at the world in a now, next, later-
Yeah
... paradigm for that business. If you go back to our Analyst Day, the now at the time had a series of operational opportunities that we saw to, you know, to drive margins to a gross margins in that business to a certain level. None of those have really disappeared.
Mm-hmm.
You've seen a lot of change in the world.
Yeah
proactively decided not to work to optimize manufacturing, because it turns out that our manufacturing, while relatively high cost and relatively rigid, is in market and enabled us, we think, to execute well when supply chain issues came up. We stopped. We put that stuff on hold. In this last restructuring announcement, this last quarterly announcement, we talked about the fact that we're gonna take the first step.
Mm-hmm.
The most obvious of those steps will happen beginning this quarter and kind of rolling through 2023. That's still available to us.
Okay.
We saw pricing as an opportunity.
Yep.
We got it. We did not necessarily see the inflationary aspect of the, you know, of the input costs that we've seen, both in terms of the, in terms of the, you know, the components and the parts, but also in terms of labor in certain of our markets. You know, dollar for dollar, we've probably matched those inflationary costs.
Mm-hmm.
Net-net, those inflationary costs and the price, the way you look at them, they've actually probably diluted margin because we probably have an earned margin on top of that.
Right.
The question from here is how sticky is our price versus.
Yeah
... how sticky are the input costs. We think our price is, you know, pretty sticky in the large majority of places. Not everywhere, but we think we have, you know, good stickiness in terms of our pricing. We have, we think there are certain commodity inputs that are gonna abate.
Mm-hmm.
you know, we think there's evidence that freight will improve.
Right
... that some of the real commodities like, you know, metals and resins and that sort of stuff will improve. The $64,000 question is what happens with electronic components and semiconductors and all that sort of stuff. We'll see.
Right
because we haven't seen that piece yet. Beyond that, Eric, there's the value engineering.
Yep
... the redesign of our products that we've achieved some of that. It's not yet visible because of all of this other stuff, but we've achieved some of that. We have the opportunity to achieve more as we get out of a, you know, what I'll call sort of an immediacy mode of having to requalify parts to be able to deliver and do those kinds of things. We think that one is still there. When does all of that translate into, you know, percentage points of margin improvement in that business? You know, we said on the last call we can't give you a timeline.
Yep
... because, you know, we just don't know when all of that's gonna happen. All of that is still available.
Right.
you know, the now of then and then, and the now of then and the now of now, the list isn't really different. The mix is probably a little bit different.
Okay.
Um-
Okay
... and then the piece that you also haven't seen in any significant way, although we did start to talk about it on this most recent call, is the product innovation and platforming investments.
Yep.
We have not pulled back on R&D in a meaningful way, as a result of this, you know, these cost actions that we've taken. We feel like we've made very significant progress in the platforming operation. Platforming work hasn't been reflected yet and, you know, probably won't be in the, you know, in the next year or two. With the availability of that platform in terms of our product designs, we expect that we'll be able to have a faster cadence of NPI-
Mm-hmm
... and to have a broader array of products that have commonality in their platform that makes it a more attractive, you know, opportunity for both our main channel, our pro channel, but also as a partner in the connected home space to have more products available on that platform that are, I hate to say plug and play because nothing's ever really plug and play...
Yep.
... but are compatible with each other.
Right. Let's touch on that. I want to ask you two questions related to that. The first one is more just about the product launch cadence, which is, you know, you talked about investing in R&D, you talked about product innovation. I'm going to get to the platforming and kind of software next, just what should we expect this year from an NPI perspective? I think on the call you alluded to it being an exciting year.
Yeah.
Why is it an exciting year?
I mean, to be honest with you, we haven't, for some reasons out of our control, but, you know, some of them, you know, the silos and...
Mm-hmm
... the cultural challenges and all that stuff, we have not gotten to where we wanted to be at this stage in the transition and journey of the business in terms of an NPI cadence.
Mm-hmm.
you know, I think it's pretty clear that we just, we haven't really gotten that innovation and NPI motor running at the level that we want it running. We announced a couple of new products on the last call. There are more coming this year that we're, we feel like will help us kind of reposition ourselves in some markets where maybe we've actually kind of lost-
Mm-hmm
... competitive, a competitive edge. I think it's, I think it's the beginning. I mean, we're not, we're still not the NPI engine that we wanna be.
Mm-hmm.
We're starting to see it.
That's a focus.
It is absolutely a focus.
Right. Right.
Jay has, he now has three ninja teams, and I'm probably gonna tee you up when I, when I tell you what they are, but, you know, one is NPI, one is cash flow. The third is gross margin.
Right. Right.
You know, every other week we talk about every one.
Yep. We don't have to touch on gross margin. I feel like you did a good job answering.
Okay, good.
... you did a good job answering that. Last question, again, a lot of moving pieces, but I think that was clear. I do wanna touch on when you talk about platforming and ecosystems and connected devices, you know, let's look three to five years down the line. Obviously, that's a priority for you today. You know, I guess my question is just how does that change the value proposition for Resideo, and how do you get paid for that type of innovation?
Um.
The magic question.
Yeah. the last three years, you know, it's almost three years since Jay and I showed up, which is incredible.
Mm-hmm.
You know, the last three years have really been foundational work, and we've made a lot of progress.
Mm-hmm.
There's more to do. We talked about a fair bit of that now. We think there is still significant value to deliver in, you know, what I call the blocking and tackling, the nuts and bolts, the execution piece of the business. Part of that is demonstrating to investors and to ourselves the resilience of the model through a cycle, demonstrating the value of our channel and the value of our now brand portfolio and, you know, the value of our product breadth. I think you can make the argument that the connected home world is less well-defined today in some ways.
Yeah
... than it was a couple of years ago.
Mm-hmm.
I think we're actually in a somewhat better position competitively because of the work that we've been doing behind the scenes. How we get paid for it ultimately has to go beyond just the hardware.
Yep.
How we go beyond the hardware, I think, you know, I don't think we wanna get out over our skis on that, but we have a clear focus on services revenue probably delivered either through the professional, which I think we've talked about before. You know, there's an array of services and solutions that can be offered through that channel where we really are the, you know, the category killer. Through partnerships and through relationships with what I'll call, you know, alternative distribution channels, whether that is, you know, us being able to bring to bear a lot of real estate in the home, a lot of connected or potentially connectable devices in the home to somebody who 's trying to put together a bigger, broader package, or whether it's, you know, a series of utilities.
We have an energy management business today, or a demand response business today. It's more demand response than energy management, where, you know, we have the ability through our thermostats to control a substantial amount of load. During peak times, we can manage that load, and we get paid for that today. It's a, it's a small business.
Mm-hmm.
Those kinds of opportunities through what I would call sort of non-traditional channels, at least from the perspective of what people are used to seeing from Resideo, they're nascent today, but that's where we think that value's gonna come from over that three to five-year horizon.
Right. Okay. You teed me up with talking about the ninjas, we talked about two of them, right?
Yeah.
Let's talk about the third one, cash flow. You know, why is that such a priority for Jay? You know, what is the goal of the team there, to drive improvements from here?
It's a huge priority for the entire leadership team.
Mm-hmm.
You know, there are good reasons, good legitimate reasons why our cash cycle has expanded out, but that doesn't mean we're gonna accept that that's the new normal.
Mm-hmm.
When you look at the costs associated with the incremental working capital in a world where money isn't free anymore, right? You know, it has an impact on gross margin because as your inventory goes up, your inventory reserve costs go up.
Mm-hmm.
It potentially squeezes out other investments. I mean, there are meaningful implications to not being efficient with your working capital that ultimately drive other decisions in the business and ultimately drive profitability in a way that, you know, that we don't wanna see.
Right.
you know, you look back, I mean, we've expanded our cash cycle by 30 days?
Mm-hmm.
Something like that. A couple of hundred million dollars. I mean, there's some noise because of First Alert and that sort of stuff.
Yeah, yeah.
$200 million, that's real money.
Right.
We're focused on getting it out of the system.
Good. You mentioned it, I was gonna circle back to this, which is just First Alert, obviously kind of the flagship acquisition of last year.
Don't you have any questions that I didn't anticipate?
It's as if we've talked about this before or something, I don't know. Just give us an update on First Alert.
Yeah.
Kind of not just from, you know, growth, and how you think that business is performing-
Yeah
In terms of integration with the broader Resideo team.
Yeah.
Culturally, how that integration is working, synergies, all of that.
Yeah. I mean, you know, overall, I think things have gone quite well.
Mm-hmm.
There's always bumps in the road and that sort of stuff, but we're very much on track for the, for the synergy realization. That business last year delivered nice growth. Going forward.
Break it out.
... we're probably not gonna break it out anymore...
Right
... 'cause it's now more integrated into our security business, and we're seeing the, you know, the synergy opportunity associated with putting them together. I think the teams are working really well together. There are a number of senior leaders from First Alert who are now, you know, important senior leaders in the Products and Solutions business. Importantly, I think we talked about this last year, the First Alert brand has value for us. We kind of feel like, I don't wanna say we didn't pay for it-
Mm-hmm
... but the, you know, the value creation and return thesis around that business didn't contemplate leveraging the First Alert brand more aggressively through our portfolio.
Right.
I think you'll see that over time.
Okay.
I really do.
Okay. Yeah, then another thing that you alluded to earlier that I just wanna double-click on again is the efforts that you talked about, kind of right-sizing the cost side of this business to adjust to not just the current environment, to kind of the new normal going forward and, you know, become leaner and I guess more efficient, I guess is how I would describe it.
Yeah.
What are some of the most important actions you're taking? If you wanna describe how that turns into a P&L impact, sure. Really what I'm more concerned about is how does that strengthen you for the future?
Yeah. Yeah. Well, I, high operating costs are a demonstration of... My experience, high operating costs are correlated with harder processes, you know, incrementally more risk, more noise in the system, all that sort of stuff. As you drive costs down, it's not just the cost efficiency, it's the rest of the efficiency sort of in the, you know, in the beast that you see. I guess I'd point you to, you know, our corporate spending, which-
Yep
... we've added two percentage points to our operating margin line over the last few years by driving down corporate spending while revenue has gone up. There's an increasing focus on doing the same thing in the businesses themselves.
Mm-hmm
... and driving it from that perspective as well. I didn't talk... I wanted to actually throw a couple of other things in there. In terms of the gross margin line, the efficiency there is really around, you know, we have achieved significantly more labor efficiency because we've improved our processes and that sort of thing, and you don't see that in the OpEx, obviously, you see it in the margin.
Mm-hmm.
We think that it's there as well, that we can achieve that.
Okay. All right. We have a couple more minutes. Something we haven't talked about, you alluded to share gains earlier, but just the competitive landscape, and I don't want to focus on other companies, I wanna focus on Resideo. You know, how is the competitive landscape developing from your perspective as you, as you focus on software and product innovation and platforming? You know, is that giving you a competitive advantage? Is that where you see others going? I'd love to just kind of understand how you see the lay of the land developing.
Yeah. I mean, that's. We have two minutes and 16 seconds.
Rewind back to 30 minutes.
That's a complicated question. I think we've learned a lot about, where we can truly leverage our strengths...
Mm-hmm
... in areas where the relative competition is more modest.
Right.
We've grown share in large, as I said, in large chunks of the business really through execution. As we get to the next level in terms of new products, we think that's gonna continue to be the case. We're gonna continue to focus on the professional, we're gonna continue to focus on platforming, we're gonna continue to focus on our participation in Matter.
Mm-hmm
... the, you know, the common standards protocol.
Yep. Yep.
We think that really positions us as, you know, an indispensable partner.
Mm-hmm
... for other players in the connected home. There, there's not gonna be one player that's gonna deliver the entirety of this experience. Your, you know, everything from your garage door opener to your, you know, to your smart speaker is not gonna be delivered by the same company. How all of that works together, both in the context of convenience and simplicity for the, you know, for the homeowner, and we think simplicity is a massively important part of that, but also how it enables, you know, I talked about energy management and demand response and which changes to patterns of, you know, power generation and consumption and electric vehicles are gonna have an impact on that. We think this ecosystem in some ways has become, as I said, more complex.
Mm-hmm.
Our focus really is on, okay, what are the things that we do really well, and how can we incrementally build those out such that we continue to support our legacy strengths.
Mm-hmm
... while being that indispensable partner.
Cool. we have 30 seconds. I try to do this with every company. I think I enjoy ending like this. I kinda wanna give you the dance floor to leave everybody with a thought, everybody here, everybody on the line, just in terms of what is underappreciated about the Resideo story, what should we all be looking forward to? Why should Resideo be on everyone's radar?
Yeah. Look, I think, I think we now have a demonstrated track record as a leadership team in terms of delivering, you know, delivering value and creating value through really focused execution.
Mm-hmm.
I think there are a lot of proof points available in that. I think that the, you know, the ability for anybody to see the, you know, the growth opportunities in the business given the cyclical dynamic that we have right now is difficult, and I understand that. They're still there.
Mm-hmm.
None of the things that we talked about at that Investor Day in 2021
Mm-hmm
... was it 2021?
Yeah, 2021.
Yeah. I mean, almost two years ago. None of the opportunities that we talked about then are gone.
Mm-hmm.
We've made significant progress on a chunk of them. We have specifically decided to delay some of them because of reasons we talked about.
Mm-hmm.
I think we were pretty clear at that time that a lot of the development around platforming and around innovation was gonna take time. It's probably taken a little longer than we thought.
Mm-hmm
... this is an organization that is culturally radically different than it was three years ago, and we're gonna continue that transformation.
Perfect. That's a great place to end.
Cool.
Tony, thank you for your time. I appreciate it.
Appreciate your time, Erik.
Thank you.