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Earnings Call: Q2 2017

Nov 10, 2016

Operator

Ladies and gentlemen, thank you for standing by. Welcome to the Ralph Lauren second quarter fiscal year 2017 earnings call. At this time, all participants are in a listen only mode. Later, we will conduct a question and answer session. Instructions on how to ask a question will be given at that time. If you should require assistance during the call, please press star then zero. As a reminder, this conference is being recorded. I would now like to turn the conference over to our host, Mrs. Evren Kopelman. Please go ahead.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Good morning. Thank you for joining Ralph Lauren second quarter fiscal 2017 conference call. With me today are Stefan Larsson, the company's President and Chief Executive Officer, and Jane Nielsen, Chief Financial Officer. After prepared remarks, we will open up the call for your questions, which we ask that you limit to one per caller. During today's call, we will be making some forward-looking statements within the meaning of the Federal Securities laws, including our financial outlook. Forward-looking statements are not guarantees, and our actual results may differ materially from those expressed or implied in the forward-looking statements. Our expectations contain many risks and uncertainties. Principal risks and uncertainties that could cause our results to differ materially from our current expectations are detailed in our SEC filings.

To find disclosures and reconciliations of non-GAAP measures that we use when discussing our financial results, you should refer to this morning's earnings release and to our SEC filings that can be found on our investor relations website. Now I will turn the call over to Stefan.

Stefan Larsson
President and CEO, Ralph Lauren

Thank you, Evren. Good morning, everyone. Since we last spoke on our earnings call in August, the team and I have continued our intense focus on driving the execution of our Way Forward plan. The Way Forward plan, as a reminder, is our multi-year strategy to build on the unique brand strengths we have, go back to the core of what made Ralph Lauren iconic, evolve from that core, and build the business back to sustainable, profitable growth. We are two quarters into executing on the plan, and my focus is leading our teams to ensure that every action we take today drives towards our long-term Way Forward goals, while at the same time optimizing near-term performance. Today, I will share my key learnings from the second quarter and then provide an update on our progress in driving the execution of our Way Forward plan.

I'm excited about having Jane Nielsen here with me, and will turn it over to her to review the details of the company's quarterly financial performance and our outlook for fiscal 2017. In the second quarter, we continued to deliver against our expectations. Our performance keeps us on track to achieve our full year fiscal 2017 guidance, with some changes in the quarterly flow. In the second quarter, revenue of $1.8 billion was consistent with our plan, while operating margin was ahead of our target, driven by higher gross margins in our international markets, quality of sales initiatives starting to get traction, and planned SG&A expenses shifting into the third quarter. Jane Nielsen will take you through these in detail. Our revenue in the quarter declined in line with our plan, down 8% versus prior year. We continued and expected larger decline in wholesale than retail.

Consistent with our Way Forward plan, we continued to drive the quality of our sales up by moderating discount rates, tightening inventory buys, and closing another seven underperforming stores in the quarter. These initiatives successfully reduced inventories, which were down 15% to last year at the end of the quarter. North America continues to be our most challenged market, where revenue declined 12% in the quarter. As I shared on our last call, assessing our North American challenge, which to a large extent is self-induced, and building and executing a plan to get back to winning in North America is one of our biggest priorities. In our international markets, revenue increased 2% in the second quarter. Our teams there continued to drive up quality of sales, right-sized the inventory, and optimized the store fleets to build a foundation for profitable growth.

In Asia, we continue to see encouraging results of our proactive quality of sales actions. Over the last nine months, our team has now closed a total of 72 points of distribution that weakened the brand and opened 159 new high-quality points of sale. The new points of distribution have better locations, improved adjacencies, and refreshed store environments relative to the locations we closed. In addition, we continue to reduce the length of the sale periods and significantly decrease the depth of markdown rates. We continue to see the positive impact of our initiatives on profitability. Over the past nine months, our average unit retail prices are up 10% in constant currency, and our gross profit margin continues to expand. In Europe, growth remained solid in the second quarter, and our team centered on tighter inventory management, strengthening the assortment, and resulting in improved margins.

Let me give you a few important updates on our progress on the execution of the Way Forward plan. As we are still early in the execution of the plan, there will often be a lag time between when we take a Way Forward action and when it shows up in the P&L. However, I do see early indicators of success, and I will use these calls to give you updates on the progress points of our execution. The Way Forward plan is built on two key parts. The first is consumer facing, where we're going to focus on and evolve from the core in product, marketing, and the shopping experience.

The second part is about evolving the operating model, where we are developing four business engines, a systematic, repeatable way of building a stronger assortment, a demand-driven supply chain, a best-in-class sourcing capability, and a multi-channel global expansion strategy. Underlying both of these two parts is the foundation of strengthening the leadership, team, and culture, as well as developing a strong economic model. With the addition of Jane Nielsen from Coach and Bill Campbell from Amazon last quarter, we are now very close to having our full operations team in place. The only outstanding role to fill is a global chief marketing officer. We are underway with that search. Delivering on our objective to increase our focus and resources on our core brands, we recently announced our decision to discontinue the Denim & Supply brand.

We will address the denim market more effectively through our Polo brand by leveraging the brand strength of Polo. Moving on to the work of evolving the assortment and product. I'm excited about the work that Valerie and her team are driving in cutting the product tail, refocusing our core product offering, and evolving from that core. In the second quarter, we continued to make good progress in identifying and cutting the long tail of unproductive styles, leading to a big reduction in the number of SKUs. For fall 2016, we achieved a 10% reduction in SKUs across our apparel brands. For spring 2017, we are on track to achieve over a 20% reduction. For fall 2017, we're on the way to further SKU reductions.

The style and SKU reduction frees up time, resources, and creativity to focus on and evolve our core icons, leading to more productive and desirable assortment. Our improved discipline in the assortment creation enables us to buy closer to market and reduce early commitments. We continue to expect to be halfway to our goal of a nine-month lead time by the end of this fiscal year and 90% there by the end of next fiscal year. A key unlock for our shorter lead times is the fabric platforming for our core styles. We made significant progress in this area during the quarter. Almost all of our core fabrics will be platformed by the end of this month. This enables us to increase the quality of our fabric, secure better prices, and decrease our lead times and increase our flexibility to react to selling in season.

We can now, for the first time, work in partnership with our big customers and move from buying blind before their buys to buying our inventory based on their buys, and therefore significantly improve matching our inventory to the real demand. In the second quarter, we continued to drive down inventory levels across the company to get closer to matching inventory with demand. In addition to our inventory restructuring actions, I'm pleased with our meaningful progress to reduce inventory buys. Although we are still in the early stages of this journey, optimizing our buys should improve sell-throughs and gross margin rate. Now, I want to share our plan to come back to high performance in North America. North America is our largest market and one where it's essential for us to return to profitable growth.

The plan is based on leveraging our unique brand strength, solid market position, and strong relationships with our wholesale partners. As we mentioned on our last call, Jeff Kuster joined in July as our new Group President for the Americas. Together with his team, Jeff has worked through a detailed, fact-based assessment of our North American challenges. From that assessment, we have built a plan that will take us back to strength. Strength in North America starts with our U.S. wholesale business. The challenges we face there are similar to our overall challenges as a company that we shared during our Investor Day in June.

We have been buying too much inventory, letting that overflow to value channels, buying too much in the product tail, buying too early before the customers have bought, not created room to chase in season, and distributed too much in the low volume shops, and promoted too deep and too frequently. To start building strength back, we will work even more closely with our biggest wholesale customers, partnering together with them to build strength that will make us both drive high performance. Together, we will, first, reduce our overall buys to better match demand. This will reduce the overflow of inventory going to value channels. Second, cut the product tail and refocus the investments in the evolved core. This will improve inventory productivity. Third, we will cut supplier lead times. This will allow our customers to buy much closer in and improve the flexibility to chase in season.

Fourth, we will refocus our marketing efforts in line with our Way Forward plan to develop cut-through marketing campaigns for our main brands. This will be targeted to drive traffic and conversion. Our first initiatives will start with Polo in the first quarter of fiscal 2018. Fifth, and finally, working in collaboration with our partners, we will reduce and close the tail of our distribution, which accounts for 20%-25% of the total distribution points. These shops represent a very small share of sales and profit for us as well as our partners. Just as with assortment, we will refocus on and evolve from the core, which means the top-selling doors, and invest in refreshing and rebuilding the store experience. This will create an exciting shopping experience and supercharge the evolved assortment strategy.

It's worth mentioning again that we believe in a strong wholesale channel and a well-executed department store. We believe a well-curated department store offers a convenient and exciting shopping experience that saves the consumer time while also bringing them into the brand. Our distribution plan will follow the consumer. Department stores off and online represent one of the largest channels to full-price consumer shops today and in the near future. Parallel to strengthening our wholesale efforts, we're also strengthening our e-commerce presence. Even though department stores represent one of the biggest channels for our consumers, the e-commerce channel has the highest growth rate and is increasingly important. Our assessment of our e-commerce challenges and our plan to strengthen e-commerce are also very much in line with our overall Way Forward assessment and plan. We are reducing the overall buys. We are reducing the promotions.

We are reducing the product tail. We are refocusing on and evolving our core products. We'll start to present them in an evolved and refreshed way. We have taken the first steps here. You can now see our refreshed landing pages on both our mobile as well our desktop sites. We recently launched our redesigned mobile site, which features significant improvements in functionality. We improved the checkout process, navigation, and creative execution. Many more steps to follow on that. Finally, a few words on marketing. In September, we held our first ever See Now, Buy Now runway show for the women's collection. The show was held in a glass structure on the sidewalk outside our Madison Avenue flagship. We even managed to close down Madison Avenue for a few hours.

It was a big success and generated more than twice the global media value compared to the previous season's show. We also recently launched the Ralph Lauren Icons campaign in our women's luxury business. It's built on our Way Forward goal to refocus on and evolve from core iconic products to make them even more desirable to today's consumer. The response so far has been very positive. In conclusion, we are making good progress against our Way Forward plan. While most of it is still to be done, I'm excited with what I see. During the last three months, while we have been getting ready to execute the Holiday season, I've been traveling extensively and spent much time with our teams and our biggest customers.

From my perspective, whether I'm in Little Rock, Arkansas, with our friends at Dillard's, or seeing our newly renovated flagship store come to life on Rodeo Drive in Beverly Hills, or visiting our new Polo store on Regent Street in London, I feel the excitement from our teams and partners that we are starting to move towards unlocking the true potential of this great brand that Ralph started almost 50 years ago. With that, I would like to turn the call over to Jane.

Jane Nielsen
CFO, Ralph Lauren

Thank you, Stefan, and good morning, everyone. It's great to be with all of you and to be a part of the Ralph Lauren team. I'm excited about executing our Way Forward plan and sharing our progress with you. Second quarter net revenues of $1.8 billion were down 8% to last year on both a reported and constant currency basis. This reflects our quality of sales initiatives starting to take hold and is in line with the guidance we provided in August of mid to high single-digit revenue decline. Foreign currency translation did not have a material impact on revenue growth in the second quarter. On an adjusted basis, gross margin was 56.9% in the second quarter, excluding non-cash inventory-related charges of $81 million associated with our restructuring activities.

This was 40 basis points above prior year, primarily driven by favorable geographic and channel mix shifts, improved product costing, and initiatives to improve quality of sale, primarily through reduced promotional activity in our international businesses. This was partially offset by unfavorable foreign currency effects of approximately 80 basis points. Operating expenses on an adjusted basis were $809 million, excluding $69 million in restructuring and other related charges. These expenses were down 4% compared to last year, primarily as a result of expense initiatives under the Way Forward plan, including headcount reductions and seven store closures. Store closures in the second quarter were lower than expectations. We delayed closures to take advantage of the peak holiday shopping period and to minimize store closure costs through negotiations with our landlords. Adjusted operating margin in the second quarter was 12.4%, excluding $150 million in restructuring and other related charges.

This was 110 basis points below last year due to fixed cost expense deleverage on lower net revenues, which was partially offset by our improved gross margin. The adjusted operating margin performance was better than the outlook we provided in August of a 200 to 250 basis point decline. This was primarily driven by improved gross margin in our international markets and a change in the timing of about $12 million of planned SG&A expense, which benefited the second quarter and will shift into the third quarter. Adjusted net income for the second quarter was $158 million, or $1.90 per diluted share, excluding restructuring and other related charges. On a reported basis, net income in the second quarter was $45 million, or $0.55 per diluted share.

The effective tax rate was 29% in the second quarter on an adjusted basis, similar to the effective tax rate of 29% in the prior year period. Moving on to segment performance. Wholesale revenues decreased 10% to $831 million on both a reported and constant currency basis in the second quarter. The decrease was primarily driven by a decline in North America as shipments were strategically reduced as a part of the Way Forward plan. This was partially offset by wholesale revenue growth in Europe. Adjusted wholesale operating margin in the second quarter was 26.4%, excluding restructuring and other related charges. This was 40 basis points below prior year. Retail segment sales decreased 5% to $942 million on a reported basis and were down 6% on a constant currency basis, driven by a comparable store sales decline.

Consolidated comparable store sales decreased 9% in constant currency and 8% as reported, primarily due to challenging traffic and average dollar transaction trends. Similarly, global e-commerce revenues declined 7% during the quarter on a reported basis and 6% in constant currency, driven by our price harmonization initiatives. Retail operating margin in the second quarter, excluding restructuring and other related charges, was 11.8%, which was 100 basis points below the prior year period. Licensing revenues increased 2% on a reported basis and were flat in constant currency. Licensing segment operating income increased 5% in the second quarter compared with the prior year period. Turning to distribution. At the end of the second quarter, we had 485 directly operated standalone stores and 620 concessions globally.

Compared to the second quarter of FY 2016, the company had five net new directly operated stores and 44 net new concession shops at the end of this second quarter. In addition, our international licensing partners operated 102 Ralph Lauren stores and 20 dedicated shops, as well as 59 Club Monaco stores and 77 Club Monaco concession shops at the end of the second quarter. We continue to close underperforming doors that we identified as a part of the Way Forward plan. In the second quarter, we closed seven standalone stores, bringing the total for the first half to 15 store closures as a part of our restructuring activity. These stores were geographically dispersed and primarily in our full price concept. For the full year, we still expect to close approximately 50 stores. More of the closures are now slated for the fourth quarter after the Holiday period.

We continue to take a pragmatic approach to closures, balancing closure timing with realizing peak Holiday season sales volume and minimizing door closure costs. Additionally, we continue to right-size our cost structure and expect to make continued progress as we close out our fiscal year. Now, let me provide you with an update on our restructuring activities related to the Way Forward plan. The company continues to expect restructuring activities to result in approximately $180 million to $220 million of annualized expense savings related to its initiatives to streamline the organization structure and right-size the cost structure, and our efforts to optimize the real estate portfolio. We continue to expect restructuring charges of about $400 million as a result of our Way Forward plan and about $150 million in inventory charges related to our restructuring activities. These charges are expected to be substantially realized by the end of fiscal 2017.

In the second quarter of fiscal 2017, the company recorded $150 million in restructuring-related impairment in inventory charges. Moving on to the balance sheet. Consolidated inventory was $1.2 billion at the end of the second quarter, down 15%, or $200 million compared to the end of the prior year period. The reduction was attributable to both restructuring actions and about 40% due to our operating process initiatives to reduce inventory, including a proactive pullback in receipts and our early efforts to move towards a demand-driven supply chain. Our progress in the second quarter increases our confidence that inventory will continue to show double-digit declines for the remainder of the year, and inventory quality will continue to improve. Moving on to capital expenditures.

We spent $87 million in the second quarter of fiscal 2017, compared to $134 million in the prior year period, mostly to support our retail store network and infrastructure projects. During the second quarter, approximately 80,000 shares of Class A common stock were retired as a part of the $100 million accelerated share repurchase program the company initiated in the first quarter of fiscal 2017. There were no new share repurchases in the second quarter. At the end of the second quarter, $200 million remained available for future share repurchases. We ended the second quarter with approximately $1.1 billion in cash and investments on the balance sheet and $692 million of total debt. I'd like to now turn to guidance for fiscal 2017. As a reminder, this guidance excludes the restructuring and other related charges in connection with the company's Way Forward plan.

For fiscal 2017, we are maintaining our guidance. We continue to expect consolidated net revenues to decrease at a low double-digit rate as we execute our Way Forward plan. Key elements include a proactive pullback in inventory receipts, store closures, pricing harmonization, and quality of sale initiatives. Based on current exchange rates, foreign currency is expected to have minimal impact on revenue growth in fiscal 2017. The company continues to expect operating margin for fiscal 2017 to be approximately 10%, as cost savings are expected to be offset by growth in new store expenses, unfavorable foreign currency impacts in gross margin and SG&A, infrastructure investments, and fixed expense deleverage. Fiscal 2017 tax rate is expected to be approximately 29%. For the third quarter, the company expects consolidated net revenues to be down low double digits to down low teens on a reported basis.

Based on current exchange rates, foreign currency is expected to have a minimal impact on revenue growth but should pressure gross margin by at least 120 basis points. Operating margin for the third quarter is expected to be approximately 200 to 225 basis points below the comparable year prior period. Key pressure points are FX pressures to gross margin and the shift in timing of about $12 million of planned operating expenses from the second to the third quarter. In addition, savings initiatives from the Way Forward plan will be more fully realized in the fourth quarter as more store closures are slated for after the Holiday period. The third quarter tax rate is estimated at 29%. In closing, we are pleased with the progress we are making on our Way Forward plan. We have the key elements in place to ensure continued progress.

We have strong and collaborative relationships with our wholesale partners, a strong brand, a strong balance sheet, and a motivated and committed team of over 25,000 Ralph Lauren employees around the globe. With that, I'd like to open up the call for your questions.

Operator

Ladies and gentlemen, if you wish to ask a question, please press star then one on your touchtone phone. You will hear a tone indicating you have been placed in queue. You may remove yourself from queue at any time by pressing star two. If you are using a speakerphone, please pick up the handset before pressing the numbers. We ask that you limit yourself to one question per caller. Once again, if you have a question, please press star one at this time. One moment please for the first question. The first question comes from Omar Saad with Evercore ISI.

Omar Saad
Analyst, Evercore ISI

Thanks. Good morning. Congrats on the progress.

Jane Nielsen
CFO, Ralph Lauren

Thanks, Omar.

Stefan Larsson
President and CEO, Ralph Lauren

Thanks, Omar.

Omar Saad
Analyst, Evercore ISI

Sure. Yeah, I wanted to ask kind of a macro question. It's super turbulent out there still. A lot of moving pieces from a top-down perspective in the markets on a global basis. You're making progress on the Way Forward plan. How do you think about your ability to stick to that plan and for the plan to hold up given all the changes and turbulence in the marketplace, both from a near-term and a long-term perspective? Thanks.

Stefan Larsson
President and CEO, Ralph Lauren

Thank you, Omar. Well, my perspective has always been and will be that the highest performing companies and management teams out there are focused on what they can influence. When we look at the Way Forward plan, it is largely within our control. Independently of macro environment, it is the same macro environment for us as for all of our competitors. We are focused as a management team to execute on our plan. That is what both Jane and I and the management team are excited about, is to see the progress that we are making in executing, from going from developing the plan to executing the plan, that we are seeing that we are making progress in all the areas that we set out to make progress within.

Independently of where the environment is going, we are going to stay focused, increase our focus on what we can control, and continue to drive and continue to learn and improve. That is my philosophy.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Okay. Next question, please.

Operator

Thank you. The next question is from Michael Binetti with UBS.

Michael Binetti
Analyst, UBS

Hey, guys. Good morning. Congrats on the progress. Jane, it's nice to hear you back.

Jane Nielsen
CFO, Ralph Lauren

Thanks, Michael.

Michael Binetti
Analyst, UBS

Let me just ask you two quick questions. You have a lot of moving parts on the retail side. With some of the store closures pushing into fourth quarter, I think it's important to think about the change in the cadence in terms of what that means looking out past your fiscal 2017. It probably means we expect to see some of the year-over-year impact of those closures more focused in the first half of 2018, if that's safe to assume. Can you help us fine-tune the guidance for revenues that we're going to be stabilizing in fiscal 2018 based on that change and how we can think about magnitude?

Just on the gross margin for our models in the third quarter, can the gross margin in the third quarter actually be positive year-over-year if we include that 120 basis point drag from currency that you mentioned, Jane? Thanks.

Jane Nielsen
CFO, Ralph Lauren

Yeah. Michael, as you look at it, we have looked at those store closures. As I said, we're going to be very pragmatic about capturing holiday season sales and negotiating the best deals possible with our landlords. Obviously, if we close at the end of the year, there will be a spillover effect on growth into FY18 from store closures. Remember, those stores are our smallest and least productive doors. While that will be a factor and we'll play that into our initiatives, overall, our guidance for FY18 that we will see stabilization is still intact. As we did with the North America Comeback Plan, we are working through 2018 on an initiative by initiative basis, and we'll come back to you in the fourth quarter, as is our practice, and give you much more specific guidance on that.

As you look at the third quarter overall in terms of gross margin, here's what I see in terms of headwinds and tailwinds. The tailwinds that we saw in the second quarter of the benefit of product and channel mix and the benefit of markdown rates, notably in our international markets, those are going to be intact as we move into quarters three and four. The headwind, as you saw in Q2, will be FX, and it will increase. We were at 80 basis points in Q2. It's going to go up to about 120 basis points in Q3. I still remain optimistic about our ability to move through on a conservative basis to hold or even grow gross margin.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Great. Next question, please.

Operator

The next question is from Kate McShane with Citi Research.

Kate McShane
Analyst, Citi Research

Thanks. Good morning. Thanks for taking my question. My question was on the discontinuation of Denim & Supply, how that could impact the sales outlook as well for next fiscal year. How should we think about that space in the department stores? It seems to have pretty good real estate and prevalent space in the department store. How should we think about what that will look like going forward?

Stefan Larsson
President and CEO, Ralph Lauren

Jane, do you want to start with the Denim & Supply?

Jane Nielsen
CFO, Ralph Lauren

Yeah, just overall in terms of Denim & Supply, as we looked at that brand, it's a pretty small portion of our revenue. It's about 2% of global net sales, so it's not a material impact. Further, as we've looked at our portfolio of brands, we think we have a great opportunity in Polo and in denim specifically to recapture those sales over time. We feel really good about continuing the plan of refocusing on the core, stretching our very strong brands like Polo to pick up the opportunity that we had in Denim & Supply, and to move forward from there.

Stefan Larsson
President and CEO, Ralph Lauren

When it comes to the space in department stores, what's been important for myself and the team when we work on the North American comeback is that it's about the partnership with our wholesale customers, and we have had that from day one. Our space in the department stores comes back to our brand strength, our strong market share with the consumer, and our ability to come back to strength. What excited me from day one is the excitement from the wholesale partners in driving these initiatives that will drive us jointly back to high performance. One being the shorter lead times, being able to buy much closer in and being able to react to the sales trend in season. That's something that's viewed very favorably by our partners, and they have frankly been waiting for us to get our assessment done and get going.

Now we're in the exciting stage of getting going together.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Great. Next question, please.

Operator

Thank you. The next question is from Lindsay Drucker Mann with Goldman Sachs.

Lindsay Drucker Mann
Analyst, Goldman Sachs

Thanks. Good morning, everyone. I had a quick housekeeping question for Jane. Given some of the volatility in currency, I was curious if I know that the, I don't think the outlook for FX impact on revenue has changed much, but has your view on the impact of gross profit or earnings changed at all? In other words, is there more of a headwind embedded in your updated guidance or is it consistent? My bigger question for Stefan is, thank you for the initial detail on Jeff's thoughts on the North American comeback. You talked about cutting 20%-25% of your sort of tail distribution points. Can you talk about the complexion of those changes, retail versus wholesale, whether that involves additional store closures above and beyond what you've already announced, and how you plan to reinvest more aggressively in the core areas that you're sticking with?

Thanks.

Jane Nielsen
CFO, Ralph Lauren

Lindsay, as we looked at FX impacts, we have seen an impact overall to FX, and largely it's playing out in terms of gross margin. Our guidance is still intact. We are accommodating that change within our operations. As I look at operating profits, foreign currency will have about 100 basis point impact to overall operating margin for the full year. Okay. Do you want to do the 20 to-

Stefan Larsson
President and CEO, Ralph Lauren

Yes. When it comes to the 20%-25% cutting the tail of the distribution in wholesale, it's the shops. It's the bottom 20%, 25%, the least productive shops. Even though it's a high number in terms of share of the shops being cut, it's a very low number in terms of sales and even lower number in terms of profit, both for ourselves and our partners. It follows the same strategy as the assortment strategies. It goes back to the core, and the core doors and the core shops for us are very important, and we're going to refocus our energy there and making sure that we provide an outstanding shopping experience there, and that will drive our comeback.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Okay. Next question, please.

Operator

Thank you. The next question is from Bob Drbul with Guggenheim Securities.

Bob Drbul
Analyst, Guggenheim Securities

Hi. Good morning. Jane, welcome. Congratulations.

Jane Nielsen
CFO, Ralph Lauren

Thank you, Bob.

Bob Drbul
Analyst, Guggenheim Securities

The question that I have is, can you talk a little bit about tourism trends, both in the U.S. and in your international stores, and how that's impacting the results?

Jane Nielsen
CFO, Ralph Lauren

Yeah, Bob, as we've looked at foreign tourist trends overall, we continue to see a decline in overall tourist traffic. I will tell you both in the first and the second quarter, although they're still down, we've seen an improvement versus prior year. It's not as severe as it was, but we do still see that traffic down, and it's most notable in our outlet business. Okay. Next question, please.

Operator

Thank you. The next question is from Ike Boruchow with Wells Fargo.

Ike Boruchow
Analyst, Wells Fargo

Hi. Good morning, everyone, and welcome aboard, Jane.

Jane Nielsen
CFO, Ralph Lauren

Thank you.

Ike Boruchow
Analyst, Wells Fargo

Just curious. Wholesale down 10% in Q2. I think North America in Q1 was down around mid-teens. I'm just kind of curious if you could comment on what the North America piece of wholesale looked like in the second quarter, and then just for the back half to hit your plan for the year, what you're kind of expecting out of the North America wholesale channel as well. Thank you.

Jane Nielsen
CFO, Ralph Lauren

Yeah. Overall, Ike, one of the reasons that we focused the North America comeback plan to high performance, the first phase is on wholesale is because it's so important to our business, and we're not satisfied with the overall trends. As we continue to focus on pulling back inventory, closing doors, moving back from the heavy promotional activity, we expect to see continued pressure in that North America wholesale business, and that was contemplated in our guidance. Okay. Next question, please.

Operator

Thank you. The next question is from Matthew Boss with JPMorgan.

Steve Zacoun
Analyst, JPMorgan

Hi, good morning. This is Steve Zacoun for Matt today. Thanks very much for taking our questions. I had a question. Your second quarter comps came in slightly below our model. Just looking for the full year to hit your top-line guidance, how should we think about comps in the second half of the year?

Jane Nielsen
CFO, Ralph Lauren

Well, we're holding to our overall comp guidance of down mid to high single digits. I think you can do the math, and you'll see a little bit of an uptick in the second half.

Operator

Okay. Thank you. Next question, please. Thank you. The next question is from Dana Telsey with Telsey Advisory Group.

Dana Telsey
Analyst, Telsey Advisory Group

Good morning, everyone, and nice to see the progress.

Jane Nielsen
CFO, Ralph Lauren

Hi, Dana.

Dana Telsey
Analyst, Telsey Advisory Group

Hi, Jane. Welcome. Jane, as you think about turnarounds you've been in the past, what's most similar or dissimilar compared to what you've executed in the past, and how do you see the progress here? Stefan, how do you look at the three brands that you're focusing on, the difference between price and margin as you continue to evolve the business? Thank you.

Jane Nielsen
CFO, Ralph Lauren

Dana, I'd say that one of the things that when I came into Ralph Lauren that pleasantly surprised me is this is an organization that's really ready for change. Although Stefan unveiled the Way Forward plan in June, I think the organization has embraced it enthusiastically. The difference from what I see at Ralph Lauren is that we have to work in partnership with our wholesale partners in order to affect this comeback that we've outlined, I think as we unveiled the North America comeback plan, that is certainly our intent. The need for partnership is one of the most notable things that I see. Overall, obviously with the early signs of progress, I'm very encouraged.

Stefan Larsson
President and CEO, Ralph Lauren

Dana, when it comes to our brands and our progress within our brands, and my thoughts connecting to pricing and margin there. As I shared in the opening remarks, I'm excited by the work that Valerie and the brand teams are doing in being very strategic in identifying the unproductive product tail, the assortment tail, and cutting that, we see and measure the progress on that. That's just an enabler to then put more focus and more creativity into refocus and executing the core, then thirdly, it will be about adding strategic newness. It should have a positive margin effect. As of now, we are early into the execution of the plan, I see the brand teams taking the steps that are necessary for us to unlock the strength in the assortment. I'm excited even though it's early days.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Next question, please.

Operator

Thank you. The next question is from Christian Buss with Credit Suisse.

Christian Buss
Analyst, Credit Suisse

Yes, hello, congratulations. I'd like to ask what your plans are on the outlet side of the business. The penetration of outlets is increasing as store closures start. How do you think about the health of that outlet business and the potential for that outlet business in the mix over the long term?

Stefan Larsson
President and CEO, Ralph Lauren

Yes. My take on outlet is that it's an important channel for us, and it's an important channel to keep in balance with the full price selling. As we have mentioned before, our outlet presence in North America, given that that's our biggest market, is not high in relation to many other very strong brands and high-performing brands. What we are doing is two things when it comes to outlet. We are making sure that we keep outlet in balance with the rest of the channels so that we can deliver on our overall Way Forward goals, which is to strengthen our brand and drive sustainable, profitable sales growth. In parallel, we are optimizing the outlet business that we have.

Jane Nielsen
CFO, Ralph Lauren

I would say that so many of the Way Forward plan initiatives, the improvement of product assortments, buying closer into demand, are going to benefit the outlet channels. Breakthrough marketing are all going to benefit the outlet channel as well.

Stefan Larsson
President and CEO, Ralph Lauren

One of our strengths as a brand, is the mass aspirational appeal of what Ralph and the team has created over soon 50 years, that it appeals to absolute luxury, as you could see on the runway show that we had, where we went back to the DNA of the mansion on Madison Avenue and added newness. We created 2.5 times the media value. We have aspirational luxury in Polo. We have entry through our outlets. The strength for us is that appeal to every part of the market. Our job as a management team is to keep the right balance.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Great. Next question, please.

Operator

Thank you. The next question is from Jay Sole with Morgan Stanley.

Jay Sole
Analyst, Morgan Stanley

Great. Thank you. My question is about your retail business. Can you talk about how unit demand has changed as the ASPs have gone up, and has that met your expectations? Have you tested different ASPs to see how demand is impacted as prices change?

Jane Nielsen
CFO, Ralph Lauren

What we've seen, Jay, is we are always testing pricing. Pricing is such an important lever in our market. What we've seen in Asia, where we've seen our AURs go up, or ASPs go up 10%, is that we've been able, if I take out door closures, is that we've been able to hold on to most of our unit demand. That's really the sweet spot for us. Obviously, this Way Forward plan is predicated on a long-term rise of AURs, we'll take those sequentially over time as we're largely happy with our price points. That is a part of the Way Forward plan.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Okay. Next question, please.

Operator

Thank you. The next question is from Erinn Murphy with Piper Jaffray.

Erinn Murphy
Analyst, Piper Jaffray

Great, thanks for taking my question. I wanted to follow up on the wholesale strategy in North America. Could you just quantify the sales volume of that 20%-25% doors that you're closing, and then the timeframe of shuttering those doors? Secondly, related to that strategy, you talked about further partnering with your top wholesale accounts, but reducing product going to value or value channels. Just with that as the context, how do you view the role of TJ Maxx going forward? Thanks.

Jane Nielsen
CFO, Ralph Lauren

Erinn, as I look at the volumes in what I'm calling, what we're saying is the tail of our distribution, that 20%-25% of the doors, it's about 1% of overall sales, not a material amount of sales. Obviously it's not a material amount of sales, and it's our least profitable points of distribution in the wholesale doors. We've really taken time to look across the wholesale doors and look at points of distribution. Obviously, we have a portfolio brand, look at points of distribution within the department store and go in surgically to eliminate the least profitable and lowest sales points of distribution, even within the door.

Stefan Larsson
President and CEO, Ralph Lauren

When it comes to the distribution overall, including off-price, our distribution strategy is to follow where the consumer is going and keeping the balance between the different channels. One way of improving the quality of sales and improving the full-price channel's performance is to reduce the buys. It's the number one driver in the North American comeback, is to reduce our overall inventory buys to better match demand. The way we reduce them is, one, is reducing them to demand and buying closer in is a way of reducing and being more accurate and having to buy less. Our idea is to buy less and sell more at a higher AUR.

Jane Nielsen
CFO, Ralph Lauren

Yeah, Erinn, right now we're working with our wholesale partners on this effort to cut the door tail. We're adjusting our buys as we speak, to make sure that that's fully incorporated into our buys.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Okay. We'll take one last question. Then come back for closing remarks.

Operator

Thank you. Our final question comes from John Kernan with Cowen and Company.

John Kernan
Analyst, Cowen and Company

Good morning, everyone. Thanks for squeezing me in. Welcome, Jane.

Jane Nielsen
CFO, Ralph Lauren

Thank you, John.

John Kernan
Analyst, Cowen and Company

Stefan, I know the Way Forward plan, two of the four key pillars did center around sourcing and supply chain. I'm wondering what you're seeing in terms of product cost and your ability to bring product cost down as we look into spring 2017, if you just comment on product cost and direction there, and the impact on gross margin would be helpful.

Stefan Larsson
President and CEO, Ralph Lauren

Yes, it's probably a combination between Jane and I can start in terms of, I'm very pleased with seeing how our sourcing teams are rising to the Way Forward challenge. Sourcing's starting to become a strategic value driver for us. One very concrete progress that we have made there is to platform our fabric. When we platform and consolidate our fabric of our core products, we can get a number of benefits at the same time. We increase the quality to start with, because quality, we are going to compete with quality. We increase quality, we increase our ability to negotiate a better cost price for that fabric, we increase our flexibility and can shorten our lead times dramatically.

That's just one of a number of sourcing initiatives that we are driving that will have a direct impact on the P&L over time.

Jane Nielsen
CFO, Ralph Lauren

Just in terms of gross margin, as I looked at this quarter, our biggest impact was the favorable geographic and channel mix. Improved product costing was our second most favorable impact, followed by initiatives to reduce markdowns, especially in our international market. I do view this as a long-term tailwind for us. Obviously, given the current long cycle times, it'll play out over time, but I do view it as something that we'll see as a favorable tailwind to gross margin.

Stefan Larsson
President and CEO, Ralph Lauren

This is something that Holiday and the sourcing team, they are also taking a partnership approach with our best suppliers and partnering up with them to unlock joint value. We are seeing good progress on their work.

Evren Kopelman
SVP and Head of Investor Relations, Ralph Lauren

Okay.

Stefan Larsson
President and CEO, Ralph Lauren

That was the questions. In closing, I would like to say that I'm excited by the good progress of starting to execute our Way Forward plan. I'm very grateful for how the team has embraced this and how we step by step start to execute and drive improvements and learn from those improvements. This will be a continuous improvements journey that we just started. Very excited by that. Excited also by the North American comeback plan, that we have a strategy to come back to strength in North America. I'm pleased that we're keeping the guidance that we set out during the investor day. With that, I would like to thank you for joining the call today and look forward to speak with you in a quarter.

Operator

Ladies and gentlemen, this concludes your conference for today. Thank you for your participation. You may now disconnect.