Good day, thank you for standing by. Welcome to the Riskified second quarter 2022 earnings call. At this time, all participants are in a listen only mode. After the speaker presentation, there will be a question- and- answer session. To ask a question during the session, you will need to press star one one on your telephone. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Chett Mandel, Head of Investor Relations.
Good morning, and thank you for joining us today. My name is Chet Mandel, Riskified's Head of Investor Relations. Riskified is hosting this call to discuss its second quarter earnings results for the period ended June 30th, 2022. Participating on today's call are Eido Gal, Riskified's Co-Founder and CEO, and Agi Dotcheva, Riskified's Chief Financial Officer. Earlier this morning, Riskified issued a press release announcing its financial results for the second quarter of 2022. A copy of this press release has been furnished with the SEC on Form 6-K. Before we begin, I want to remind you that matters discussed on today's call will include the forward-looking statements related to our operating performance, financial goals, and business outlook, which are based on management's current beliefs and assumptions and are not guarantees of future performance. You should not put undue reliance on any forward-looking statements.
Please note that these forward-looking statements reflect our opinions as of the date of this call, and except as required by applicable law, we undertake no obligation to revise this information as a result of new developments that may occur after the time of this call. Forward-looking statements are subject to various risks, uncertainties, and other factors, some of which are beyond our control that could cause our actual results to differ materially from those expected and described today. In addition, we are subject to a number of risks that may significantly impact our business and financial results. For a more detailed description of our risk factors, we encourage you to read Riskified's periodic and other SEC filings, where you can review a discussion of factors that could cause the company's actual results to differ materially from these statements.
A replay of this conference call will be available on our website under the Investor Relations section. I would also like to remind you that during the call, we will discuss some non-GAAP measures when talking about Riskified's performance. The presentation of this financial information is not intended to be considered in isolation or as a substitute for or a superior to the financial information prepared and presented in accordance with GAAP. We use these non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. We believe that these measures provide useful information about operating results, enhance the overall understanding of past financial performance and future prospects, and allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making.
You can find the reconciliation of these non-GAAP measures to the nearest comparable GAAP measures in the earnings press release issued and furnished with the SEC on Form 6-K today and in our prior filings with the SEC, all of which is posted on our website at ir.riskified.com. I will now turn the call over to Eido Gal, Riskified's Co-Founder and CEO.
Thanks, Chett, and hello, everyone. Since the year started, I have been and remain very confident in our go-to-market strategy, the traction with our pipeline of new and existing clients, our strong financial position, and our ability to optimize our expense base through careful cost-saving measures, as we will further discuss on this call. We believe that the impact of the decisions that we have made to support the growth of the business is clearly seen in our results. We continued our positive momentum from the first quarter with another strong quarter, having achieved quarterly revenue of $60 million, up 8% year-over-year. In the face of the current macroeconomic landscape, I am pleased that we were able to continue to increase the amount of gross merchandise volume that we reviewed with 25 billion reviewed during the quarter, up 18% year-over-year.
Overall, for the first six months of the year, our business continues to perform well, and we generated exceptional outcomes for our merchants while continuing to grow, capture market share, and scale our platform. Conversations with our merchants have continued to shift from how do we rapidly grow and fulfill unprecedented amounts of orders at any cost to how can we drive uplifted revenues in a sustainable and profitable manner. The good news for Riskified is that in times like these, we have the ability to help merchants solve this problem through increasing conversion rates while simultaneously decreasing their fraud-related expenses. We believe that the ROI that we can offer today is even more compelling and is a much stronger value proposition than non-guaranteed decisions which can't address these same problems.
Proof of the continuing success that we are having with our merchants was seen in our revenue growth during the quarter, which was primarily driven by new merchants revenue added in the past 12 months and upsells within portions of our existing customer base. With the addition of these new merchants, we continue to see our top merchant concentration decrease as a percentage of total to reflect a more balanced portfolio. In addition, we continue to be well-diversified across verticals and geographies. In fact, our top 10 new merchants in the quarter were spread across five different industry areas and three separate geographies. We expect this broad-based and diversified positioning to allow us to continue being resilient across varying macroeconomic environments and throughout different consumer buying patterns.
Overall, I'm very encouraged by our first half performance and our ability to execute on the goals that we set for ourselves at the beginning of the year. Our top priority for the second half and beyond is to continue to improve efficiency and reduce our overall expense base to recognize additional operating leverage. In order to accomplish this and to help accelerate our path to profitability, we recently reevaluated a number of areas in our expense base, which we will further discuss on this call. As part of this process, we came away with a clear plan to slow our hiring pace, a deeper understanding of where to prioritize our investment dollars, and how to limit incremental spend while finding opportunities to reduce our overall cost structure. We do not anticipate that this expense reevaluation will impact our long-term growth trajectory.
I am really excited about the progress that we are making in accelerating our path to profitability, and Agi will expand on what this means for our financial outlook. Before that, I want to reiterate a few key points on our ability to deliver long-term value for our merchants and shareholders. First, I continue to believe that the overall addressable market is large and growing despite a recent general slowdown in some areas of the global economy. Within this large universe, we are a clear market leader of fraud solutions. We believe that we have a superior data advantage to enable the best outcomes and operational improvements for our merchants, which is recognized throughout our relationships with many of the world's largest and highest- quality merchants. Second, the stickiness of these relationships is seen through an incredible over 99% customer retention rate.
These relationships are deeply integrated and can be challenging to uproot. Combine this with the fact that we are on track to review approximately 100 billion in GMV on an annualized basis in 2022. We have created what we believe to be unrivaled positioning for ourselves in this industry. Third, I am excited to partner with Riskified's new President of Worldwide Field Operations, Ravi Kumaraswami, on our go-to-market strategy. I believe that Ravi, a proven technology leader with more than 20 years of experience, will build upon our existing momentum and spearhead the go-forward sales strategy by focusing on identifying new opportunities to further accelerate our growth. Fourth, through our very strong balance sheet and financial position, we believe that we have the financial flexibility to pursue profitable growth.
Finally, I believe that we have a tremendous asset in the fact that we have operated the company in a profitable manner in prior periods, and we know the levers to pull and processes to prioritize in order to get back there. I'll now turn it over to Agi, who will cover the financial results in more detail.
Thank you, Eido, and thank you everyone for joining today's call. As Eido mentioned, our GMV for the second quarter was $25 billion, reflecting an 18% year-over-year increase. We also achieved record second- quarter revenue of $60 million, up 8% year-over-year. The growth in GMV and revenue during the quarter was primarily driven by the continued expansion of our platform across new merchants and upsells, and further penetration across industries and geographies. We continue to benefit from having broad diversification across industries. During the second quarter, we enjoyed ongoing growth across our emerging categories and continue to benefit from sustained growth across other categories like fashion and luxury goods and electronics. As expected, tickets and travel continued to rebound to be at or above pre-pandemic levels and was the most meaningful area of growth during the second quarter.
Alongside the positive traction we're seeing in the business, some of our more mature merchants declined year-over-year due to softening global ecommerce activity and other macroeconomic factors, such as the easing of COVID restrictions, [BC2], rising interest rates, and supply chain issues. From a geographic standpoint, while we saw ongoing softness in the U.S., particularly in the stay-at-home category, we continue to have momentum outside of the U.S. We saw strength in EMEA following the recovery of tickets and travel and through the addition of new merchants, and once again in APAC, which is an important and growing market for us. Continuing with gross profit margin.
As we've mentioned in the past, gross profit margin is a metric that is best analyzed on an annual basis, as individual quarters can fluctuate mainly due to the changes in the industry mix of our billing, seasonality factors, the ramping of new merchants, the varying risk profiles, transactions approved, and other business priorities. Our non-GAAP gross profit margin of 52% was consistent with the first quarter of 2022, and we remain on track to meet our annual non-GAAP gross profit margin target of 51% for 2022. Total non-GAAP operating expenses for the second quarter were $44.6 million, up 39% year-over-year. It's important to note that they were essentially flat on a sequential basis. During the second quarter, we initiated a plan to efficiently and thoughtfully reduce our operating expenses.
The investments that we made in 2021 through 2022 were instrumental to help our growing merchant base manage a broader range of high-value use cases and enhance our ability to support our new geographies. We're already recognizing some of the benefits of this investment, and we believe that will generate high ROI. Going forward, in order to match the additional level of investment to the opportunities in the current macro environment, we undertook a widespread evaluation of our overall expense base and identify key areas of cost optimization. As a result of this process, we successfully identified areas of productivity improvement, which in total should generate savings of at least $10 million in 2022. We believe that these cost savings are not one-time in nature and will continue to benefit the company on a run- rate basis.
The biggest driver of this saving was modifying our hiring plan for 2022. For the remainder of 2022, we expect to slow hiring to only the most strategic and high- impact areas of the company. We now expect only a modest increase in total headcount versus the beginning of 2022, and will benefit from lower costs associated with this minimal headcount growth. Some other areas included in optimizing tools and systems through a negotiation of long-term contracts and usage, evaluating non-essential marketing spends, and identifying processes to increase the productivity of our current internal teams. We believe that we'll be able to reduce spend in these areas while keeping our long-term plans for growth intact. Adjusted EBITDA loss for the second quarter was -$13.6 million and -$27.1 million for the first half of 2022.
We successfully decreased our Adjusted EBITDA loss from our previous guidance and are excited and confident about our more aggressive trajectory to profitability. In addition, free cash flow was - $13.3 million for the second quarter and - $23.3 million for the first six months of the year. Our free cash outflows remain closely aligned with our Adjusted EBITDA results. Moving to the balance sheet, we maintain a very strong liquidity position, which we anticipate to be more than sufficient to support the investments we're contemplating as we aim to move towards profitability. We ended the second quarter with approximately $488 million of cash and deposits on the balance sheet, and we carry zero debt. Now turning to our updated guidance outlook for 2022.
For the full year of 2022, we are revising upward our guidance ranges that we introduced in late February and that we reaffirmed last quarter. For the full year 2022, we now anticipate revenue to be between $255 million and $258 million, up from our previous guidance of $254 million-$257 million. The updated revenue guidance assumes currency rates against the USD remain stable to current levels, and we will monitor other macroeconomic factors such as supply chain issues, inflation, and the broader ecommerce environment. In terms of quarterly pacing, we expect our third quarter revenue to maintain strength in tickets and travel, and the fourth quarter to reflect seasonal softness due to broader ecommerce and retail uncertainty that may persist during the holiday shopping season.
The improved revenue guidance and OpEx improvements we discussed earlier are expected to generate savings of at least $10 million this year, are leading us to meaningfully improve our Adjusted EBITDA guidance to be between -$54 million and -$57 million, from -$66 million and -$69 million in our prior guidance. For modeling of 2022 annual EPS, we expected a weighted average share count of approximately 167 million. Overall, we're pleased with our second quarter and first half results, and we remain excited about our continuous prospects for long-term growth. We are encouraged by our ongoing success with new merchants, reopening trends in the tickets and travel industry, and the contributions from our global go-to-market investments. Thank you all for the time. This concludes our prepared remarks. We look forward to continuing to report our progress to you in the coming quarters.
Operator, we're ready to take the first question, please.
Thank you. As a reminder, to ask a question, you will need to press star one one on your telephone. Please stand by while we compile the Q&A roster. One moment. Our first question comes from Terry Tillman of Truist Securities. Please proceed.
Hi. Good morning. Can you hear me okay?
Terry, yeah, we can hear you great.
Wonderful. Hey, you know, Agi and Chett, nice solid performance here in 2Q and then also the higher outlook. Nice job on that. I have two questions. First question, just maybe building on some of the comments on tickets and travel. Could you kinda double-click, though, in 2Q, 'cause you do have some large customers there, but was it broad-based across kind of the whole universe of your T&T customers? Was it more existing customers just really having their business perk up, or did you have some newer ones that were coming online also that affected the tickets and travel? Then the second part on tickets and travel is, Agi, I think you said kind of trends in 3Q. Should GMV be up somewhat in 3Q on tickets and travel?
I had a follow-up.
Yeah. Terry, thank you for the question. Since the second half of last year, we have been seeing strong performance in tickets and travel clients, with many returning at pre or above pandemic level, more or less. Additionally, as you just mentioned, we have been adding merchants in this area and expanding with existing merchants, so that's across a number of logos. Regarding Q3 overall, we're optimistic, but also cautiously observing these trends into the later quarters because of the year just to see how the momentum kind of goes on.
Okay. Then just the second question, it's nice to see this faster pace to profitability. What I'm curious about is, I mean, should this trend line continue? Anything you can share on maybe when we'd see a break-even point. The second part of this is Ravi's on b oard. Congrats on that. We've heard great things about him. Is he going to be able to have the wherewithal to be able to add to the sales force still? Thank you.
Hey, Terry. I'll take that. Yeah, we're definitely very happy and excited about that reevaluation that resulted in an accelerated path to profitability. We really found great areas, I think we could do more with less headcount, just optimizing systems, processes and costs. Becoming, you know, a bit leaner while keeping the long-term trajectory intact. We definitely think that the savings are ongoing in nature, and we'll continue to look for ways to find more optimizations. You know, and as we kind of progress throughout the year and get closer to guiding for 2023, we can talk about how that would impact those numbers. With Ravi, we're incredibly excited to have him on board. It's been an amazing initial 90 days.
I can tell you that the things that, you know, excited me most when I met him is both his experience at Ariba, SAP Ariba, kind of leading the go-to-market functions there and the success he's had over there. Most recently, he was CEO of a company called Crownpeak, and he was really able to drive profitable growth. I think we're really aligned on kind of the or we had a great opportunity these first 90 days to align on the go-forward go-to-market strategy. I think we both feel that with this updated plan, he definitely has the tools he needs to go out and achieve success in the market.
Okay, thank you.
Thank you. One moment for our next question. Thank you. Our next question comes from Tien-Tsin Huang of JP Morgan. Please proceed with your question.
Thanks so much. Healthy results here. I was curious if you're changing your risk appetite at all, given some signals of potentially a weaker consumer and what that might mean for your financials if that's the case. I'm asking because we've heard this earnings season a shift towards credit, for example, and, you know, some credit tightening with some of the different players. I'm just curious how you're seeing that and how your risk performance has been, even through the most recent weeks.
No, we feel great with the results for the quarter. On the chargebacks, they've been trending better than anticipated and guided for, and we continue to anticipate to see improvements on a cohort basis as we progress.
Okay, great. That's great to hear. I know that obviously the gross margin and whatnot was great. On the slowing of the hiring with the expense reevaluation as you just went through, I'm curious, what are you narrowing your focus in certain areas? What areas are maybe being deferred? What are you know, what's non-negotiable on your side from an investing standpoint?
Well, that's a great question. I think really what we did, to give a few examples to make it a bit more concrete, right? Let's say there's a new geography we're going after, so instead of having 15 people initially, we'll have 10, right? So we're really keeping the same opportunities both on the go-to-market side and on the product side. But we're finding the areas where we can achieve, you know, the same financial outcomes, which we believe a smaller number of headcount. So that's really the change.
Very clear. Thank you.
Thank you. One moment. Our next question comes from Ramsey El-Assal of Barclays. Please proceed with your question.
Hi. Thanks so much for taking my question this morning. I wanted to follow up with a question on travel, on tickets and travel, and I'm just trying to get a sense relative to 2019 of what tickets and travel is, say, a percentage of volume. Really, I'm really trying to get at is how much room there is to run from this point on in terms of the recovery of that segment, that vertical.
Yes, sure, Ramsey, thank you for the question. I think what we mentioned in the past, we were around 6%, but it's just when COVID hit, but that was also partly driven by the shrinking of the industry. A lot has happened since then, and as I just mentioned earlier, on one hand, we're seeing the recovery.
Just on that base, we see most of our merchants, and of course, there's variability between different ones, but most of them are pre-pandemic levels. Some are still below. Overall, as a cohort, as a group, we think that they are somewhere at or above. Separately, the other part is we've been adding new logos and new merchants, and I think this is like a very important driver to continue to expand in this category. If you see our performance in EMEA and our growth there is really substantial and meaningful, and a lot of it is driven by some of the recovery and the growth of new merchants in this category.
Okay. Thank you. A follow-up from me is I just wanted to ask about the sales pipeline. I guess you just mentioned in your response now that you're adding new logos in that category. I was just curious, A, for an update on the sales pipeline. But B, is the macro environment having an impact on decisioning? I know the ecommerce backdrop is tough. I'm trying to think whether that causes merchants to pause a little bit, or if it's the opposite, where they think now is the time that I need to implement this because, you know, I need to boost my sales and drive savings, et cetera. Maybe just a couple of comments there would be helpful.
Sure, Ramsey . We feel very excited and happy with the performance of the go-to-market teams in the first half and really good about the pipeline entering the second half. I think that the current macro environment is helping our messaging resonate more and more with merchants because remember, we're guaranteeing them cost savings while driving incremental sales. We do see that, you know, resonating a bit better in this environment.
That makes a ton of sense. Thanks so much.
Thank you. One moment. Our next question comes from Will Nance of Goldman Sachs. Please proceed.
Hey, guys. Good morning. Appreciate you taking the question. I appreciate all the detail on the expense review this quarter. I wanted to just ask, I think you made the comment something along the lines of like, this isn't a one-time reduction, but something that should benefit you guys going forward, and it doesn't change the long-term growth trajectory. Just wondering if it kind of changes your thought process then around, you know, terminal margins and where the business can get to over time.
We don't think there's been any change in the terminal margin or long-term opportunity from a growth perspective.
Got it. Appreciate that. Okay. A follow-up question. I just wanted to ask about, you know, distribution strategy after the recent FIS partnership with a competitor. Just wondering how you guys are thinking about, you know, the ability to distribute products or kind of partner with payment processors to kind of extend the reach of the business beyond direct sales.
Yeah, that's a great question. Two main parts, right? Number one, we see the most success with enterprise clients because we're consistently the most accurate solution, and these complex enterprise organizations can choose best-of-breed solutions, even though they tend to run multiple gateways and acquirers, right? We really think the direct relationship and integration we have with them provides us with that, you know, ability to outperform others in the market. Now, when we think about, you know, kind of how do we attack the lower tier, it's definitely something that, you know, these various partnerships could be helpful with. I know that Ravi, as he's kind of ironing out the overall go-to-market strategy and plan, it's definitely something that's on his agenda, right? That would be number one.
Number two, I think it's a great validation of the Chargeback Guarantee model in the market, which we continue to benefit from.
Got it. Makes sense. Appreciate you taking the questions and nice results this morning.
One moment. As a reminder, to ask a question, you will need to press star one one on your telephone. Please stand by while we compile the Q&A roster. Our next question comes from Dylan Wright of Credit Suisse.
Hey, guys, it's Dylan on for Tim. Thanks for taking the question. Can you please give us an update on the discretionary versus non-discretionary mix of GMV or billings in the quarter? As a quick follow-up to ask in a different way, what percentage of billings was related to tickets and travel in Q2, and how does that compare versus last year? I believe last quarter it was 20% of billings versus [audio distortion] in Q2, and how did that compare [with] last year. I believe last quarter it was 20% billing, 6% in Q1 2021. Anything there would be great. Thanks.
Thank you for the question. So to answer the second part first, if I think about the market share, as I said, we've been expanding both through existing customers, but also adding new. So I believe we saw this growth also sequentially from Q1 to Q2. I don't have the exact numbers off the top of my head, but it's a very nice and meaningful growth overall compared to last year. On the second question, I'm sorry, can you repeat the first part?
Yeah, yeah. Just trying to get a sense of the discretionary versus non-discretionary mix with GMV or billings.
Yeah. Yeah, of course. We're very diversified, and if I look at all the trends that are impacting our portfolio of merchants, I'll probably not call out this one as a major one. I would think more about, you know, the growth of services type of the business versus some of the other kind of stay-at-home categories. This is a trend that is much more prevalent and is a good driver. That we're seeing some of the kind of stay-at-home merchants and some of their reports as well at the public companies. They've shown like a tough year-over-year comparison as well, and if they have the trend of continuing to decline.
In terms of discretionary, non-discretionary, as I said, I don't think there's anything meaningful, in fact, to kind of report on anything different from last quarter.
Thanks, [audio distortion] .
Thank you. One moment. Our next question comes from Brent Bracelin. Please proceed.
Good morning. Thanks for taking the call. Question here. I wanted to double-click into the ticketing and travel section. Obviously, understand the strength there, but what's driving new logo momentum? Perhaps could you talk a little bit about expectations for ticketing and travel in Q3? Are you seeing any sort of kind of macro headwinds impact that segment, given obviously there's a little more macro risk in Q3 here? Thanks.
Hey, Brent. Actually, over the past year, we've seen a lot of traction and movement in the ticket and travel space as we've helped them streamline and automate their operations in a very scalable way. Now that volumes are picking up, we're really seeing that and enjoying that. I think it's more around the value proposition of streamlining and automating the process. I'll let Agi take the second part.
Yeah, it's still healthy and it's expected to remain strong. We're hoping to continue to enjoy the momentum.
Great. Is there some sort of, like, critical mass within ticket and travel that's kind of driving, you know, different new logo momentum? Is there any sort of data advantage that's playing to your hand here in that vertical? Any color on kind of where, you know, over the last year, you're getting the momentum. I get that you can streamline and automate, but within that space, is there becoming a data moat for you at all?
No, that's a great point. Definitely as we're seeing more and more success, we're able to improve performance for everyone within our network, especially within the tickets and travel domain. You know, we mentioned that we're on a run rate to do $100 billion+ of guaranteed GMV. That puts us as certainly the largest guaranteed vendor, but also one of the largest vendors in that space. Yes, it's a competitive moat like you mentioned.
Helpful color. Agi, as you just think about some of the cost improvement you now have put in place in the model, how are you thinking about that path to break even and beyond? Maybe you could help us kind of bridge how you're thinking about kind of getting there. Thanks.
Yeah. If I think of some of the areas that we've looked into, which is kind of starting with some of the modifying of the current plan, but also looking efficiency across number of processes and tools that we use, I think it's a very meaningful and a very exciting step and step forward which accelerates our path to profitability. We're all very much focused as a team, as a company to kind of think through the execution. I would say this is a great first step. There's always areas we'll continue to sharpen our pencils as we continue to progress.
Great to hear. Thank you.
Thank you. Ladies and gentlemen, as a reminder, to ask a question, please press star one one on your telephone. That's star one one. Once again, to ask a question, please press star one one on your telephone. I'm showing we have a question from the line of Robert Napoli with William Blair. Robert Napoli your line is now open.
Good morning, everyone. Thank you. Nice to see the trends and the results. Question, I think, you know, I mean, your target growth rate has been 25%-30% with a combination of 10%-15% ecommerce growth, 15% growth in new logos. You know, does that still. What is your. There's a lot of discussion and disagreement around the ecommerce growth rate over the long term, but just any thoughts on your long-term growth rate that you had mentioned out there previously as, you know, we move into 2023 and beyond.
Hey, Bob, good morning. Good question. Look, we're really happy with the performance in the first half. In the second quarter, similar to the first quarter, most of kind of the gain was driven by net new logos and upsells to our existing clients. Really, when you think about the organic growth in combination kind of with the regulatory impact, it was negative, right? Really the results we're seeing are a result of kind of that strong growth. You know, we've guided to anticipate better numbers in the back half of the year.
On ecommerce, growth rates?
Yeah, we think they're still gonna be, you know, more challenged than the standard year this year.
Okay. I just found, you know, the path to profitability. Just wanted to follow up on that. I mean, can you put a timing, you know, general, on when you would expect to get to, like, you know, EBITDA positive? Is that something that you think is achievable by 2024?
Look, I think we know, we've run the business on a profitable basis before, and we know the different levers to pull in order to get there. We're really happy with the reevaluation and kind of the immediate steps we've taken and the accelerated path. We wanna continue to sharpen our pencils on additional areas to create those savings. We wanna be thoughtful as we think about, you know, 2023 over the next few quarters. Once we do that, we'll be happy to share kind of more updates and a better guide.
Great. Thank you very much.
Thank you. I'm showing no further questions. With that, I'll hand the call back over to Eido for closing remarks.
All right, thank you everyone. Talk soon in a few months.
Ladies and gentlemen, this concludes today's conference call.
Goodbye.
Thank you for participating, and you may now disconnect.