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Earnings Call: Q1 2021

Jan 21, 2021

Operator

Good afternoon. My name is Hector, and I will be your conference operator today. I would like to welcome everyone to today's Starbucks Coffee Company Conference Call. All lines have been placed on mute to prevent any background noise. After a brief introduction, we will go directly to question and answer session. If you would like to ask a question, simply press star then the number one on your telephone keypad. If you would like to withdraw your question, please press star then the number two. I will now turn the call over to Durga Doraisamy, Vice President, Investor Relations. You may now begin your conference.

Durga Doraisamy
VP of Investor Relations, Starbucks

Good afternoon, everyone, thank you for joining us today to discuss our first quarter fiscal year 2021 results. Today's discussion will be led by Kevin Johnson, President and CEO, and Pat Grismer, CFO. For Q&A, we will be joined by Roz Brewer, Chief Operating Officer and Group President, Americas, John Culver, Group President, International, Channel Development, and Global Coffee, Tea and Cocoa. Also present is Rachel Ruggeri, Senior Vice President, Finance for the Americas. This conference call will include forward-looking statements which are subject to various risks and uncertainties that could cause our actual results to differ materially from these statements. Any such statements should be considered in conjunction with cautionary statements in our earnings release and risk factor discussions in our filings with the SEC, including our last annual report on Form 10-K and quarterly report on Form 10-Q.

Starbucks assumes no obligation to update any of these forward-looking statements or information. GAAP results in fiscal 2021 include several items related to strategic actions, including restructuring and impairment charges, transaction and integration costs, and other items. These items are excluded from our non-GAAP results. For certain non-GAAP financial measures mentioned in today's call, please refer to our website at investor.starbucks.com to find their corresponding GAAP measures, as well as a reconciliation of these non-GAAP financial measures with their corresponding GAAP measures. This conference call is being webcast, and an archive of the webcast will be available on our website through Friday, February 26, 2021. Finally, for your calendar planning purposes, please note that our second quarter fiscal year 2021 earnings call has been tentatively scheduled for Tuesday, April 27th. I will now turn the call over to Kevin.

Kevin Johnson
President and CEO, Starbucks

Well, good afternoon, and thank you for joining us today. As I reflect on this past year, clearly, we have all been through a lot. A lot of trying times and a lot of change. At a time when society and all of humanity are a bit fragile, I am optimistic because this year holds tremendous promise for healing. I believe Starbucks can play an important role in that healing process, bringing people together to feel connected, supporting our communities in a positive and responsible way, and advancing a more equitable and inclusive world. It was just one year ago this week that we temporarily closed stores across China to protect our partners and customers from the coronavirus.

We quickly realized the need to establish a set of principles for navigating this virus to operate safely in a global pandemic, and then shared our principles and store protocols with every market around the world. That approach has served us well. I'm proud to say today, our business in China recovered in Q1 in line with our expectations, and we remain on track to achieve full sales recovery of our U.S. business by the end of Q2. This journey has not been linear, and because we have operationalized our ability to monitor events in real time and adapt to the changing conditions store by store, our recovery continues to track slightly ahead of our expectations.

Since the start of this pandemic, while being guided by our three fundamental principles, our 400,000 Starbucks partners around the world have been well equipped with tools, resources, and support to enable quick decision-making at the store level. The agility with which our partners navigated an unprecedentedly complex global situation while caring for each other and for our customers leaves me as confident as ever about Starbucks' long-term outlook. Last month, when we met for our biennial investor conference, we talked about Starbucks' resilience. There were three takeaways from that discussion that I want to iterate as we share this quarter's results. First, our Growth at Scale Agenda that we established almost three years ago has sharpened our focus, enabled disciplined execution, enhanced our ability to allocate capital to its highest and best uses, and unleashed a growth mindset throughout Starbucks.

Second, our speed and agility have enabled us to rapidly adapt to changing consumer behaviors and strengthened our competitive position. Third, we have an innovation agenda for our customer experience and for store transformation that positions us well for future growth. Now, I want to share with you results from Q1 that reinforce our belief that Starbucks is stronger and more resilient than ever. Let me begin in the U.S. Our first quarter comparable store sales of -5% in the U.S. improved from the prior quarter's -9%. Even with pandemic-related business disruption in the latter half of the quarter, that significantly reduced our ability to offer in-store seating. With over 60% of our U.S. company-operated stores offering limited seating as we entered our fiscal Q1, comparable store sales improved in October, building on the momentum we saw in the prior quarter.

When COVID-19 cases began to surge mid-quarter, we adjusted our operations to grab and go. In alignment with our principles, in support of regulatory requirements across a number of states, we rapidly adapted and ended the quarter with approximately 40% of our U.S. stores offering limited seating. Underpinned by our powerful innovation agenda, our phenomenal green apron partners delivered a very strong holiday performance in Q1, building positive momentum on our path to full U.S. comp recovery. Importantly, in Q1, we laid a solid foundation for achieving our fiscal 2021 goals by further advancing the three business-driving initiatives fundamental to our Growth at Scale Agenda. Elevating the Customer Experience, Driving Relevant Beverage Innovation, and Expanding Digital Customer Engagement. I will now share some notable highlights from Q1 and our traffic-driving initiatives for the balance of fiscal 2021. Starting with Elevating the Customer Experience.

We believe that many of our customers have adapted to their work or study from home realities. Their Starbucks visit has evolved from the stop on the way to a destination to being the destination worth leaving home for, because it is safe, familiar, and convenient. The work we have done to increase throughput in drive-thru, expand our digital reach, enable curbside pickup, and expand delivery capabilities was evident in Q1. U.S. stores with drive-thrus saw a slight improvement in out the window times and delivered positive comps throughout Q1. They drove over half of net sales in Q1, increasing more than 10% from pre-pandemic levels. These results give us confidence that our targeted initiatives to unlock capacity and enhance the customer experience at our drive-thru locations are boosting our business recovery while strengthening our foundation for future growth.

Our industry-leading mobile app continues to be an important tool for us to elevate the customer experience as a safe, convenient, and personalized way to order Starbucks. This quarter, mobile orders represented 25% of U.S. company-operated transactions in Q1, up from 17% before the pandemic. Providing clear evidence that our initiatives are resonating with customers. A combination of increased beverage attach, premium beverage mix, increased customization and upsizing, and an all-time high food attachment all drove U.S. ticket growth of approximately 19% in Q1. In addition, our seasonal holiday beverage lineup, combined with our creative holiday marketing, created excitement amongst our green apron partners and drew customers into our stores. This year, we kicked off holiday with familiar beverages such as Peppermint Mocha and, of course, Starbucks Joyful Holiday Cups, a 23-year ritual.

Pumpkin Cream Cold Brew's tremendous success in last quarter's lineup provided a strong prelude to the December return of the new holiday favorite, Irish Cream Cold Brew. Our cold beverages continued to resonate with customers, led by Iced White Chocolate Mocha, Iced Chai Latte, and Vanilla Sweet Cream Cold Brew, with all three delivering positive year-on-year growth. Food outperformed our expectations in Q1, driven by strengthened breakfast wraps, the Impossible Breakfast Sandwich, and holiday bakery items such as the Snowman Cookie and, of course, my grandson's favorite, Cake Pops. Finally, we saw accelerated growth of digital customer relationships and customer engagement, a key highlight of the quarter. Following our successful launch of Stars for Everyone in Q4, Starbucks Rewards achieved phenomenal results in Q1, providing a strong foundation for growth in fiscal 2021 and beyond.

Our 90-day active Starbucks Rewards member base, to whom we directly communicate and provide personalized offers, increased by 2.5 million members in Q1 to a record 21.8 million. Now, this result surpassed our pre-COVID member base, representing a 15% increase relative to the same quarter in prior year. I'm also happy to say that this holiday season, Starbucks Card activations, the cornerstone of our holiday gift program, exceeded our expectations. Starbucks Cards are a customer favorite for holiday gifting and are widely available through our stores and other distribution channels, including digitally. The success of Starbucks Cards illustrates the strong emotional bonds that we've created with customers and the relevance of the Starbucks experience, even in the current environment. As the number of active Starbucks Rewards Members grew during the quarter, so did their engagement.

Rewards customers contributed 50% of U.S. company-operated sales in Q1, up from 43% last year, before the onset of COVID-19, and up from 47% in the prior quarter, demonstrating our loyal customers' resilience and affinity for Starbucks. Any way you look at it, our first quarter results were quite strong in the U.S., particularly considering the headwind we faced from the current surge in COVID infections. We'll now move on to China, our second lead growth market. Building on the positive momentum from the past two quarters, the China Leadership Team delivered another great quarter, which is a testament to our ability to rapidly adapt to changing conditions while focusing on the customer experience, new beverage innovation, and continued expansion of digital customer relationships, just as we continue to do in the U.S. We delivered an impressive positive 5% comparable store sales growth in Q1.

What is most remarkable about our recovery in China is the rapid re-acceleration of new store development, which is our number one driver of growth in that market. I'm pleased to share that in Q1, we opened almost 160 stores and crossed the 4,800 store milestone. That equates to 13% growth in net new stores over the last 12 months, which is particularly impressive considering that we suspended new store development activities for a couple of months at the onset of the pandemic in China. We entered 15 new cities in the quarter, and stores in these cities are off to a strong start, with customer traffic outperforming that of new stores in other cities in China. The performance of these new stores underscores our continued confidence in the long-term growth opportunity for Starbucks in China.

We continue to dramatically expand digital customer relationships in China through the Starbucks Rewards program, as evidenced by the number of 90-day active Rewards Members growing to 15.4 million in Q1, a record increase of 51% versus the prior year, and 14% over the previous quarter. In addition, we achieved record sales for this year's Double 11 campaign, which grew by 86% versus last year, and we also set a single-day retail sales record on our Starbucks Rewards Members Night. Member engagement campaigns and additional functionalities launched through our Starbucks app and mini apps boosted member engagement and frequency throughout the quarter.

In fact, with Starbucks Now Mobile Order & Pay services available across 99% of our store base, and with Starbucks Delivers in 85% of our store base in China, mobile order sales mix hit a record 30% of the company's China sales, up from 26% in the last quarter, with 14% driven by Starbucks Delivers and 16% from Starbucks Now. Rewards customer engagement continues to grow as mobile ordering has more than doubled in China over the past year. Starbucks remains Chinese consumers' first choice in the away-from-home coffee category and is the most talked about coffee brand on social media in China. The brand is stronger than ever in our fastest-growing market. Finally, a few comments on our Channel Development business. The strategic value of our Channel Development segment in the current environment is clear.

The availability of Starbucks products through multiple channels has secured Starbucks leadership position in the category, acting as a brand amplifier for our specialty coffee retail business. The demand we saw last quarter in Starbucks At-Home Coffee remained high, boosting our share of the coffee market outside of specialty retail. In the U.S., Starbucks' share of total packaged coffee grew significantly in the quarter, with dollar sales up nearly 14%, nearly twice the category average. The Global Coffee Alliance with Nestlé has been a powerful partnership. I'm proud to say that for the first time ever, we finished calendar year 2020 as the number one coffee brand across the entire coffee category. Think about it. Starbucks is now the number one coffee brand ahead of all premium and mainstream choices. In addition, consumption of our U.S. ready-to-drink coffee products in partnership with PepsiCo grew 18% in the quarter.

The introduction of ready-to-drink Nitro Cold Brew, which was the number one innovation in the category last year, exceeded sales expectations. Unsurprisingly, our food service business continues to be impacted in the current environment with softness in workplace coffee consumption as well as business and leisure travel, which was partially offset by overall strength in our At-Home Coffee and ready-to-drink businesses. With Nestlé, we entered four new markets in the quarter, bringing Starbucks At-Home Coffee presence through the Global Coffee Alliance to 66 markets in just over two years. Overall, we are proud of our alliance with Nestlé and pleased with the accelerated global expansion of the Starbucks brand through our channels business. Before I hand the call over to Pat, I want to close by sharing a perspective and recognizing my Starbucks partners. Throughout this year, Starbucks will celebrate our 50th anniversary as a company.

In that 50 years, since 1971, the most important ingredient that has created this iconic company are the Starbucks partners, who share a powerful connection to our mission, a mission grounded in human experience and brought to life through our values and company culture. It is those same Starbucks partners who are navigating a global pandemic, caring for one another, creating welcoming experiences for our customers, showing up in our communities, bringing new ideas, and accelerating innovation, and rapidly adapting to our new reality every step of the way. Showing the compassion and courage necessary to transform into this new version of Starbucks, a company that is more resilient, stronger than ever, and fully committed to a bright future full of adventure, growth, and positive impact on those we touch.

As markets around the world work tirelessly to vaccinate billions of people, we are prepared for what can only be described as the great human reconnection, where people once again connect with others face- to- face to heal, to belong, to reflect, to share, and to celebrate. To celebrate what it means to be part of humanity. As Starbucks partners, we are here for that great human reconnection, where our third place environment once again brings people together, if even for a brief moment, to uplift our customers with a smile, a personal connection, a handcrafted beverage, and a place where all are welcome. Starbucks was built for this moment. To my Starbucks partners around the world, we all know that our purpose goes far beyond the pursuit of profit.

This is our moment, and I am proud to be your partner and grateful for everything you do for Starbucks, for each other, for our customers, and for the communities we are all a part of. I am optimistic about our shared future, and I want to say thank you. Now, before he walks you through our Q1 results, I want to close by sharing my sincere gratitude for Pat Grismer. He has helped lead us through unprecedented change and transformative growth at an amazing pace in his time with Starbucks. He has played an instrumental role in unlocking considerable shareholder value over the past two years. I appreciate Pat's partnership with the entire leadership team at Starbucks and the lasting legacy he is leaving. Pat, as you prepare to retire, I want to thank you and wish you the very best in your next chapter.

You leave the company in the great hands of a 16-year partner, Rachel Ruggeri, who is incredibly well-positioned to assume the mantle of Starbucks Chief Financial Officer on February 1st. Having worked closely together for many years, I look forward to partnering with you, Rachel, as you lead our finance function and contribute as a valuable partner on our executive leadership team. As you all may have seen today, Roz has accepted an incredible opportunity as Chief Executive Officer at another publicly traded company. She will be leaving Starbucks at the end of February, and her next role is expected to be disclosed in the days ahead. In the meantime, I want to share that we're very excited for her and are grateful for her many contributions over the years in leading our operations across the Americas.

Roz, on behalf of the entire leadership team, I want to thank you for your leadership and wish you every success in your new role. Congratulations. With these shifts, I am immensely proud to have a very strong bench of Starbucks veterans who represent the next generation of leadership for our company. Rachel Ruggeri succeeding Pat as CFO. As we flatten the organization, Rossann Williams, President of our North America retail business, and Brady Brewer, Executive Vice President and Chief Marketing Officer, will now be reporting directly to me, taking on what have previously been responsibilities of our Chief Operating Officer. Combined, these three talented leaders have more than 45 years of Starbucks experience, and we will not miss a beat. Rachel, Rossann, and Brady, building on your passion, authenticity, and many years of success at Starbucks, I am excited about our next phase of Starbucks growth together.

I'd like to thank all of my partners for their support as we are well positioned for the future. Now, with that, I will turn the call over to Pat. Pat?

Pat Grismer
EVP and CFO, Starbucks

Thank you, Kevin, and good afternoon, everyone. As Kevin shared, we are very pleased with our start to fiscal 2021 with meaningful sequential improvements in quarterly financial results despite ongoing business disruption from the pandemic. Demonstrating the new level of resilience that we have introduced into the business during these unprecedented times. Starbucks reported global revenue of $6.7 billion in Q1, down 5% from the prior year. Q1 EPS was higher than the guidance range we provided on our last earnings call, primarily driven by better than expected margin recovery. Q1 GAAP EPS of $0.53 declined from $0.74 in the prior year, outperformed our guidance range as it also benefited from lower than expected restructuring and impairment costs, as I will discuss in greater detail later.

Q1 non-GAAP EPS was $0.61, down from $0.79 in the prior year, primarily due to the lingering impact of the pandemic. I will first take you through our Q1 fiscal 2021 operating performance by segment, followed by an analysis of our consolidated margin performance. I will share some perspective on our outlook for Q2 and the full fiscal year. Our Americas segment delivered revenue of $4.7 billion in Q1, 6% lower than the prior year, primarily due to a 6% decline in comparable store sales, as well as lower product sales to and royalty revenues from our licensees as a result of the pandemic. As Kevin mentioned, in the U.S., we saw continued sequential improvement in quarterly comparable store sales from -9% in the prior quarter to -5% in Q1. As we entered Q1, October improved modestly to -3% from -4% in September.

As the quarter progressed, U.S. comparable store sales were -4% and -8% in November and December respectively, primarily due to pandemic-related operating restrictions across several states, which impacted customer mobility. As Kevin also noted, approximately 40% of our U.S. company-operated store base was offering limited seating at the end of the quarter, down from more than 60% at the beginning of the quarter. We are quite pleased with our comparable store sales performance in Q1 in light of these increasing restrictions. Americas Q1 non-GAAP operating margin contracted 320 basis points from the prior year to 18.8%, primarily due to the impact of COVID-19, including sales deleverage and additional costs incurred, as well as growth in retail partner wages and benefits. These impacts were partially offset by improved labor efficiency, driven in part by order consolidation and sales mix shift, as well as pricing.

Notably, this represented a significant improvement from the previous quarter's non-GAAP operating margin of 16.7%. Moving on to International. The International segment delivered revenue of $1.7 billion in Q1. Excluding a 5% favorable impact of foreign currency translation, the segment's revenue in the quarter was flat relative to the prior year, reflecting 8% net new store growth over the past 12 months, offset by lower product sales to and royalties from our international licensees, as well as a 3% decline in comparable store sales primarily due to COVID-19, inclusive of a 3% VAT benefit. In China, comparable store sales grew 5% in Q1, including VAT favorability of nearly five percentage points, or slightly positive when excluding the impact of VAT for the quarter.

In line with our previous outlook, we substantially recovered our sales in China by the end of calendar 2020, even when excluding the temporary VAT benefit, demonstrating the strength and resilience of the Starbucks brand in our fastest-growing market. In December, China's comparable store sales were up 4%, or only slightly negative when excluding the nearly five percentage point VAT exemption benefit for the month, an improvement from both October and November when excluding each month's VAT exemption benefit and setting aside the Mid-Autumn Festival seasonal shift that benefited October. International's non-GAAP operating margin declined by 100 basis points to 20.4%, mainly due to sales deleverage as a result of the pandemic, partially offset by improved labor efficiency. Much like the Americas, this represented a very significant improvement from the previous quarter's non-GAAP operating margin of 16.3%. On to channel development.

Revenue was $371 million in Q1, a decline of 25% from the prior year, primarily due to a 22% unfavorable impact of Global Coffee Alliance transition-related activities, including a structural change in our single-serve business. When excluding the impact of these transition-related activities, channel development's revenue declined by 3% in Q1, mainly driven by the adverse impact of COVID-19 on the segment's food service business, partially offset by growth in our ready-to-drink business. The segment's non-GAAP operating margin expanded to 48.7% in Q1 from 36.6% in the prior year. Normalizing for the 840 basis point impact of Global Coffee Alliance transition-related activities I just mentioned, channel development's operating margin expanded 370 basis points in Q1, driven primarily by the strength of our ready-to-drink business. Finally, at the consolidated level, non-GAAP operating margin was 15.5% in Q1, down from 18.2% year-over-year, but a substantial improvement from 13.2% in Q4.

Unsurprisingly, much of the year-over-year reduction in our operating margin for Q1 was due to sales deleverage attributable to COVID-19, as well as growth in wages and benefits, partially offset by store labor efficiencies and pricing in the Americas. Moving on to our guidance for fiscal 2021 and starting with GAAP EPS. In Q1, GAAP EPS was $0.16 higher than the upper end of our guidance range, primarily reflecting lower than expected restructuring costs related to our Americas Trade Area Transformation initiative. This upside was attributable to two things. First, a shift in the timing of store closures to future quarters, and second, a reduction in average restructuring costs per closed store.

As we expect these lower restructuring costs to sustain, we are raising our full year fiscal 2021 GAAP EPS guidance by $0.08 from a range of $2.34 to $2.54 to a new range of $2.42 to $2.62, both inclusive of approximately $0.10 for the 53rd week. Now moving to non-GAAP EPS guidance. Our strong start to the year, combined with a tailwind from foreign currency translation as evidenced in our Q1 results, provides optimism that we have the potential to exceed our full year non-GAAP EPS guidance, barring, of course, any new significant and sustained waves of COVID-19 infections and any major economic disruptions.

Given where we are at in our fiscal year with three quarters to go, and considering that we're continuing to see volatility from the pandemic, we believe it is prudent to provide a comprehensive guidance update with our second quarter earnings report, by which time we'll have much better visibility to full year results. Setting aside the updated fiscal 2021 GAAP EPS guidance I just mentioned, we reaffirm all other full year fiscal 2021 guidance for now, including non-GAAP EPS in the range of $2.70 to $2.90, again, inclusive of approximately $0.10 for the extra week. We will, however, provide guidance for selected Q2 metrics given our better visibility to near-term trends which provide further evidence of recovery in line with our overall expectations.

In the U.S., we expect to report a comparable store sales decline of approximately 2% for the month of January, representing a marked improvement from December's 8% decline. As we lap material adverse COVID-19 impacts in the month of March, we expect U.S. comparable store sales growth of approximately 5%- 10% for the second quarter. This is consistent with our previous outlook that we would achieve full sales recovery in our U.S. business by the end of Q2 with a two-quarter lag beyond that before we expect to see full margin recovery. In China, we are seeing another wave of COVID-19 infections in selected provinces and a corresponding impact to customer mobility and store operating protocols. We started to lap material adverse COVID-19 impacts last week, and this will continue through the remainder of Q2.

Combining these two items, we expect to report a comparable store sales decline of approximately 7% for the month of January and comparable store sales growth of nearly 100% for the second quarter, reflecting very significant lapping effects in the months of February and March. On a two-year basis, that would equate to roughly flat compound growth in the second quarter as we move through the one-year anniversary of COVID-related store closures and return to our long-term growth algorithm in China. From an EPS perspective in Q2, we are expecting GAAP EPS in the range of $0.36 to $0.41 and non-GAAP EPS in the range of $0.45 to $0.50. These estimates reflect the comparable store sales growth estimates that I just provided, as well as the normal margin seasonality we see in our business comparing Q2 to our holiday-driven Q1.

To be clear, except for GAAP EPS, the rest of our full year fiscal 2021 guidance metrics are unchanged from what we communicated with our Q4 fiscal 2020 quarterly earnings report. This includes our expectation that our retail operating segments will deliver significant margin improvement on a non-GAAP basis as fiscal 2021 progresses, yielding meaningfully higher EPS in the third and fourth quarters than the first two quarters of the year. To summarize, we are delighted with the pace of business recovery in Q1 and the momentum that it provides for fiscal 2021. Our China market has substantially recovered, although it is experiencing recent volatility and our U.S. business is on track to fully recover in the current quarter as we previously communicated. As a result, we remain confident in the strength of our brand and the durability of our growth model.

I want to express my appreciation to our green apron partners for the critical role that they continue to play in our overall business recovery. Before I conclude, I would like to thank Kevin and the Starbucks team. It has been an honor to be a Starbucks partner, and I am proud of what we have accomplished as a team to unlock considerable shareholder value over the past two years. I am thrilled to pass the CFO baton to Rachel Ruggeri, a key member of our senior finance team. Rachel and I have been partnering to ensure a smooth transition, and I would like to invite her to share a few words on this call. Thank you. Rachel.

Rachel Ruggeri
SVP of Finance, Starbucks

Thank you, Pat. I'm honored and humbled to assume the role of Chief Financial Officer at Starbucks. In my 16 years with the company, Starbucks has never been better positioned for long-term growth, and I look forward to working with Kevin, our executive leadership team, and of course, the partners around the globe to unlock that growth with focus and discipline.To our investors and financial analysts who have joined us today, I very much look forward to speaking with you soon. With that, I'll turn today's call over to the operator to begin our Q&A session. Operator?

Operator

Thank you. As a reminder, if you would like to ask a question, press star, then the number on your telephone keypad. In order to allow as many questions as possible, we ask you to please limit yourself to one question at a time. We will come back for follow-up questions as time allows. We'll pause for a moment to compile the Q&A roster. Your first question comes from John Glass with Morgan Stanley. Please proceed with your question.

John Glass
Analyst, Morgan Stanley

Thanks very much, congratulations to Pat and Roz on your new ventures. Good luck, and we'll miss you. Pat or Kevin or Roz or all three, how do we think about the dynamic between check growth and traffic growth in the coming quarters? I mean, we've never seen this kind of dynamic where traffic has fallen so much, check has gone up. Do you think it just sort of just normalizes, or is there a chance, or is there programs to continue to get that check benefit even as traffic recovers? Maybe there's an outperformance on comp on that basis. Pat, how much benefit to margin has that decline in traffic and bundling of orders benefited? How do we think about the margin impact as traffic comes back, but maybe those check averages come down over time?

Kevin Johnson
President and CEO, Starbucks

Yeah, John, this is Kevin. Let me share a perspective on that. First of all, a big reason for the increase in ticket is group ordering. Certainly, as we have grab and go and customers are looking for safe, familiar, convenient experiences, customers are coming in, and they're purchasing multiple beverages, multiple food items for larger groups than in the past, which is why traffic is down and ticket is up. That said, I think as we start reopening seating in our stores, as vaccinations continue to propagate around the world, we're going to see that normalize. I do think there's going to be a long-term positive impact on ticket.

I do think through this period, I think customers have gotten very used to more premium beverages, more higher degree of food attach, and I actually think ticket will come out of this higher than it was when we went into it while transactions recover. How long that takes, I think that's a function of how vaccinations unfold in different markets around the world and how quickly people get back to more normal foot traffic patterns and more normal work and school patterns. Let me just ask you, Roz, if you want to add any additional perspective on that as it relates to the U.S.

Roz Brewer
COO and Group President, Americas, Starbucks

Yes, Kevin, I do. There's a couple of things here to think about in terms of the contributors. Kevin mentioned the higher beverage attach, the higher food attach. There's also the shift to cold beverages. What we see in cold beverages is a couple of things. If you think about the decline in transactions that we've seen in our central business districts, in our metro markets, those areas carry single beverages, and they were higher than average brewed coffee, and those SKUs really at a lower range in our ticket options. What we're doing in beverage innovation is replacing that with cold beverages and replacing that with plant-based. That's why we're seeing this improved food attach. We feel confident that those kinds of innovations are going to keep that ticket higher than what we've seen in the past.

Kevin Johnson
President and CEO, Starbucks

Pat, you want to take the second part of John's question?

Pat Grismer
EVP and CFO, Starbucks

Yes. Thank you. In relation to the impact of the higher ticket on margin and how we expect that to normalize over time, to Kevin's point, we do anticipate that some of that ticket growth will sustain, and with that, some margin benefit will linger. There will be, as customer behavior normalizes, some reversal of some of that margin benefit.

It's important to highlight some of the other ongoing initiatives underway in our store operations to build new levels of productivity, whether the deployment of handheld POS to improve throughput at the drive-thru and how we believe that will not only increase our capacity but deliver some margin enhancements, or what we're doing to deploy new equipment, both new espresso machines as well as new ovens that help us to reduce transaction times out the window, or just ongoing operational engineering work to ensure that our operating routines, as we've adopted new protocols, continue to achieve higher levels of efficiency in terms of how we deploy our labor.

There are a number of other activities underway that will drive new levels of productivity and unlock further margin benefit, even as some of the sales activity normalizes, and with that, reverses some of the margin benefit that we've seen here recently.

Operator

Your next question comes from Sharon Zackfia with William Blair. Please proceed with your question.

Sharon Zackfia
Analyst, William Blair

Hi, good afternoon, and congratulations, Roz, on the news, although we'll be sad to see you go. I just had a question for, and Stars for all, it's probably best directed to Roz. As you rolled that out, clearly you saw the membership jump in the U.S. How much of that is directly related to Stars for all, if you could kind of quantify that? Then any kind of quantitative elements on potentially how these Stars for all members differ?

From preexisting cohorts of members and how you've trended in potentially upselling them to the higher level of Starbucks Rewards.

Roz Brewer
COO and Group President, Americas, Starbucks

Great. Thank you, Sharon, for that note of congratulations. Just a little bit on SFE. The story behind SFE is we provided for our customer base the option for payment removal. We knew that was one of the most significant frictions that we had in growing our Starbucks Rewards Members. This strong member growth that we're seeing is not only surpassing our pre-COVID highs, but it's pushing well behind. You saw the numbers, 22 million active members, that's up 15% year-over-year, and it's helping us really fuel the all-time highs that we're seeing in Starbucks Rewards as they convert. Right now, our Starbucks Rewards percent of tender is reaching nearly 50%, as Kevin mentioned. We are seeing some significant improvement with Stars for Everyone. Also too, quarter-over-quarter, our mobile app downloads grew by +5%, and our acquisitions grew 13%.

We're seeing some significant movement in there in terms of the conversion rate. The other thing you asked for, if there's any qualitative difference between who we're seeing coming in. We're just seeing an expansion of our customer and more love for the brand as we apply SFE, we don't have the exact numbers in terms of qualitatively how they differ. We just know that we have addressed a significant concern with payment removal, we're pleased with what we see so far.

Operator

Your next question comes from the line of David Palmer with Evercore ISI. Please proceed with your question.

David Palmer
Analyst, Evercore ISI

Thanks and congrats, everybody, on their new roles. All the best, Pat and Roz. A question on capacity and throughput. Going back to the mid-2000s, I can think of times when Starbucks talked about reaching near capacity levels, and of course, some of those comments seem funny now, given the fact that you've come so much further in terms of your AUVs, especially after all you've done with Mobile Order & Pay in terms of smoothing out the service for that, and then the drive-thru expansion has also raised that. I go by those drive-thrus and a lot of them look pretty full. I wonder about the post-vaccine world and how much you think about capacity utilization or basically coming up on these bottlenecks, particularly in the drive-thru, as we get to a post-vaccine reality.

Could you talk about that and what you might be working on to maximize your growth after the vaccine? Thanks.

Kevin Johnson
President and CEO, Starbucks

Yeah, Roz, why don't you take that and go through a little bit of the initiatives that we've done to increase throughput on the different channels, and then maybe I'll comment. Why don't I let you take that question?

Roz Brewer
COO and Group President, Americas, Starbucks

Sure. We have quite a bit of work happening around our service experience and everything that we're seeing around the drive-thrus. We have so many of our stores in the drive-thru position right now. First of all, let me speak about our future real estate. When we look at our most productive model, it is the drive-thru. In our go-forward position, you'll see an increased number of drive-thrus that we're building in the central United States and across the Southeast and the Southwest. Drive-thru, in terms of numbers, will grow. Also too, there are three main approaches that we have to enhance the drive-thru productivity. First of all is to optimize the current state. That's looking at our operation standards, and that's the focus on driving our increased out the window times.

That's reinforcing all of our processes in store, making sure that our baristas can operate efficiently, and that's the ongoing work that we will do. The second piece is we're developing and testing some drive-thru forward solutions, and that includes our handheld POS, which right now we have about 300 drive-thru stores with handheld POS, and we'll have 500 of those stores by the end of February. We're also adding to that the tech improvement to make orders more easily managed through our consolidation and handoff. We call that our bump bar replacement. In addition, we're also targeting the renovation of 150 drive-thru constrained stores that have either issues in terms of needing the new productivity model from an engine design or removing the pastry case and getting things situated, single point of sale and other solutions.

Then there's the final piece, the future drive-thru concepts. Those are things like drive-thru only stores that have no seating, very small units. The side-by-side drive-thru lanes that we are bringing on to the footprint. We've got considerable work in this area to unlock the full potential for drive-thru.

Operator

Your next question comes from the line of John Ivankoe with J.P. Morgan. Please proceed with your question.

John Ivankoe
Analyst, J.P. Morgan

Hi. Thank you very much. I would actually like to pivot from that question. In terms of opportunities for the 40% of stores that do not have drive-thru, that do have seating, that maybe the possibility of a drive-thru, even on a relocation, isn't even possible within the trade area. Could you highlight some of the things that you can do to increase throughput overall consumer usage, whether on a late COVID basis or even a post-COVID basis, to make cohort of stores more productive? That's the first question. Secondly, if I can sneak it in, considering that the transactions, which are down all set obviously via by ticket, labor hours presumably are down at the store. Do you have a sense of how variable labor should be?

In other words, if transactions increase by 10%, is there a type of % that you would think labor hours should increase as we think about rebuilding the models for the out years? Thanks.

Kevin Johnson
President and CEO, Starbucks

Thanks, John. Roz, why don't you take the first question that John asked. Then Pat will follow up on the second question that he asked.

Roz Brewer
COO and Group President, Americas, Starbucks

Yes, John, thanks for the question. Thinking of productivity and models that may not have a drive-thru, we're looking at everything that we can do on the inside of the building. As Pat mentioned, we have our next generation, the Mastrena espresso machine, that actually allows us to have a much faster pull with multiple coffee offerings. Also too, we have our new warming ovens, and those have also an improved operational times and standard improvements. It's also important that we talk about the work that we're doing with Deep Brew. Deep Brew is our work that allows us to apply AI to our equipment and the processes in the store, and that's improving productivity within the store. There's considerable work that's happening in our cafe seated stores, and you'll see those things roll out over the next several quarters here. Pat?

Pat Grismer
EVP and CFO, Starbucks

John, as to your question regarding variable labor, what we focus on is flow-through on variable sales. That's particularly important as we expect continued sales recovery and then back into growth in the back half of the year. Even as we continue to make significant new investments in the middle of the P&L in order to unlock future growth opportunity, we fully expect very meaningful sales leverage that comes with what we target as an approximate 50% flow-through on those variable sales. That includes what we derive by way of leverage on fixed labor. There is a variable labor component that is embedded in that calculation. Importantly, it acknowledges that there is a fair portion of our total cost structure, inclusive of labor, that is fixed in terms of how we operate these stores.

As we recover sales and further build from that point, we anticipate margin expansion as a consequence of sales leverage that helps to offset the impact of the additional investments we're making to unlock future growth.

Operator

Your next question comes from the line of Sara Senatore with Bernstein. Please proceed with your question.

Sara Senatore
Analyst, Bernstein

Great. Thank you. I wanted to ask about China, please. Obviously, that was a very strong 5% comp. I was wondering if you could just talk about in the past, some of the context you've given for potentially slower China comps were competition and also intentionally opening new stores and sort of own cannibalization, if you will. A year ago, if I look back, you had kind of 3% comp and 16% unit growth, and now 5% comp and 13% unit growth. Could you maybe talk about how much of this comp, which certainly, again, very strong, especially considering and flat even, ex the VAT, how much of that would be a function of less cannibalization versus less competition? Related to that, I think new unit economics are still very good, but maybe down a little bit from where they were.

Just trying to understand what the sort of competitive and operational environment looks like now.

Kevin Johnson
President and CEO, Starbucks

Sara, thanks for the question. Maybe John, I'll have you talk a little bit about what's happening in China, new store growth, and how we continue to drive China. Then let's go to Pat. Pat can reinforce kind of our view on the long-term growth model for China that we outlined at the investor day in December.

John Culver
Group President, International, Channel Development and Global Coffee, Tea and Cocoa, Starbucks

Okay. Thanks for the question, Sara. Clearly, we're very proud of the work the team in China has done to navigate the COVID situation and the current surge that we're seeing in the market to basically substantially recover and in line with our expectations for the quarter and deliver a 5% comp, a top-line growth rate of 15%, and an acceleration of new stores to 160 in the quarter, is really remarkable given the current environment that we're operating in. We continue to be very optimistic about the long-term growth opportunity and the continued recovery that is going to take place throughout this fiscal year. Our new stores continue to perform very well.

As I said, we opened 160 stores, 13% growth over the last 12 months. That includes a time period where we slowed down or halted all store growth as we navigated the COVID crisis beginning last year at this time. We're seeing really strong performance and uptick with the Starbucks Now expansion. We opened 24 stores in nine different cities in the quarter. We have a total of 40 stores, we'll continue to expand that concept. The last piece beyond the store piece is the acceleration of digital and the digital footprint. Kevin hit on this a little bit in his comments. This is also fueling the growth during the pandemic as we navigate. Our 90-day actives increased to 15.4 million members.

That's 56% increase over the previous year. That's 14% increase over the previous quarter, which is great. Clearly mobile order sales mix at 30% with MOP at 16% and deliver at 14% is strong growth. Our total mobile order sales are now 2x what they were last year at this time. Clearly we have put in place a model that has been able to navigate the pandemic environment, and we feel very optimistic in delivering the guidance that Pat put forward of achieving the 100% comp for the second quarter and relatively flat growth on a two-year basis for the market.

Pat Grismer
EVP and CFO, Starbucks

Thanks, John. Sara, to build on what John has said, to put into perspective how we're thinking about comp growth in China long- term. You may recall at our December 2018 investor conference, we guided China comp growth of 1%-3%. In recent quarters, we had delivered in the low single- digits, and we acknowledged at the time that as a consequence of a more tempered pace of growth in the broader economy, intensified competition, and the sales transfer that comes from an aggressive pace of new unit development, that 1%-3% was a reasonable expectation. Fast-forward to our investor day, just a couple of months ago, where we updated that to a new range of 2%-4%.

I would say in relation to the factors I mentioned, no material change to the economy, competition or sales transfer, but importantly, as John mentioned, significant improvements in our digital capability and how that has all resonated with our customers in China, which underpins our confidence in raising that long-term comp guidance range for China to this 2%-4%, which we believe is quite powerful in the context of very aggressive unit development given the strong appeal of our brand and the outstanding unit level economics that deliver superior returns for us in China.

John Culver
Group President, International, Channel Development and Global Coffee, Tea and Cocoa, Starbucks

Hey, Sara, one other thing that I would add as well is, Kevin hit on this a little bit in terms of the strength of the Starbucks brand in the market. We are the clear leader in terms of brand affinity and visitation across all coffee houses. We're the first choice in away from home handcrafted coffee beverages for customers. As a matter of fact, one in two consumers prefer Starbucks versus anybody else's coffee in the marketplace. We feel we're in a very strong position from a consumer standpoint and a customer perspective to really emerge out of the challenges that we're facing in a very strong way. That gives us confidence for the future.

Operator

Your next question comes from the line of Jeffrey Bernstein with Barclays. Please proceed with your question.

Jeffrey Bernstein
Analyst, Barclays

Great. Thank you. Pat, congrats on the retirement, Rachel, congrats on your new role. Roz, based on the headlines coming out now, I guess look forward to seeing you at Walgreens, hopefully selling lots of Starbucks coffee. My question is on the labor side of things, which seems to be very topical. I'm happy to hear you guys talk about ongoing efficiencies. When people talk about labor lately, it seems like there's a lot of opposing forces. Obviously, you have the national minimum wage potentially going up on one, but then you have the elevated unemployment, which historically implies ample labor and therefore managing your costs better. Just wondering if you can provide any thoughts in terms of your labor costs and maybe employee availability outlook.

I know you guys are an employer of choice, your ability to offset the pressure, whether it's through cost saves, technology, menu pricing, how you kind of think about those offsetting forces from a labor cost perspective? Thank you.

Kevin Johnson
President and CEO, Starbucks

Jeffrey, thanks for your questions. Let me kind of lead off with the perspective, and then I'll hand over to Pat to put some numbers around it. Fundamentally, look, we believe in investing in our partners. It is our green-aproned partners who create that experience for our customers. We know when we invest in our partners, and put them in the position to do the best job they can in serving our customers, that our customer connection scores go up and our traffic goes up and our sales go up. There's a direct correlation between investment in partners, customer connection scores, and traffic increase, and I think that's the first thing to note. That's why you saw us make a fairly significant increase in wage and benefits here in the U.S. as we went into this fiscal year.

Second, we find ways to help offset some of that in two ways. Number one is just productivity and throughput. We have a 20,000 sq ft Tryer Center. We call it our Tryer Center. Think of it as a Silicon Valley incubation lab right downstairs here in Seattle. We have some of the world's best human-centered design engineers that work down there with our partners to find ways to help them improve that productivity. Oftentimes it has to do with the store layout. Oftentimes it has to do with the equipment. What kinds of ovens. How can we make things easier for partners to do their jobs? That helps offset some of that increase in wage. The other is automating administrative tasks.

Things that whether it's, we've got Deep Brew helping automate inventory management in stores, helping reduce the amount of time that partners have to count inventory and fill out forms, now technology is playing a role doing that. Other examples. Our Mastrena II machines that we're putting in our stores are instrumented with Internet of Things sensors in them. Those sensors, every shot of espresso, it sends telemetry data back to our data center and through machine learning, we can predict when one of our Mastrena machines needs to be maintained or needs to be cleaned or calibrated. By doing that, we prevent the situation where perhaps a partner comes to open the store in the morning and one of the Mastrena machines is down.

Technology to automate administrative tasks and help provide the best environment for our partners to do what they do best, which is handcrafted beverages and connecting with our customers. The way that we get productivity by just thinking about the human-centered design experience we create for partners in the stores. That helps to offset the increase. Pat, I'll hand to you to help add a little bit more numerics around that.

Pat Grismer
EVP and CFO, Starbucks

Thank you, Kevin. What I would add is that much the same way I talked about China is how we're thinking about the U.S. in relation to improved comps on the back of investments we're making in the brand, with investments in our store partners being a critically important investment. To put that in numerical terms, a couple of years ago, when we guided at our Investor Day, at the time, a 3%-4% comp expectation for our U.S. business. More recently at our Investor Day, we raised that to a range of 4%-5%.

That is entirely the result of our confidence in the returns that we will get on these investments, led by investments in our partners, but also significant investments in our digital platforms, and what that does to unlock the full sales potential of a Starbucks brand, yielding significant sales leverage that not only pays for these investments but enables what we continue to expect by way of modest annual margin expansion, which is a fundamental part of our ability to convert revenue growth long- term of 8%-10% to operating income growth of 9%-11%. As Kevin mentioned, all of these things work together, investment combined with productivity, to combine further with sales leverage to land the ongoing margin expansion that forms a fundamental part of our overall earnings growth model.

Operator

Your next question comes from the line of Andrew Charles with Cowen. Please proceed with your question.

Andrew Charles
Analyst, Cowen

Great. Thank you. Just echo everyone else, Pat and Roz, best wishes in your next chapter, and Rachel, good luck in your new role as well. Kevin, a question for you following the announcements that Roz and Pat will be departing in the coming weeks. While the business will be in the very capable hands of partners that have been with Starbucks for over 15 years, where are you going to be leaning in in the near- term to help ensure continuity in the recovery?

Kevin Johnson
President and CEO, Starbucks

Andrew. Thanks for the question. Certainly, on the CFO side, Rachel's been a long-term Starbucks partner in our finance organization and supporting the Americas. She is fully up to speed on Starbucks and all things related to driving this business. Great confidence there. In Roz's organization, as I flatten the organization, I'm going to take Rossann Williams and Brady Brewer direct to me. Rossann has been running our North American business now for over two years, doing a great job on that, and Brady is our Chief Marketing Officer. Certainly, I think that stability of leaders running North America and the stability of Rachel and her knowledge of the Americas and stepping into the Global CFO role gives me great confidence. I'll say this, we've got a very strong bench of talent in Starbucks.

What you're seeing is the next generation of leadership stepping into these roles, and I've got great confidence in them. Certainly, I'm going to continue to do what I do, which is we work as a leadership team. We work together as a team based on trust, transparency, and teamwork. These leaders, Rossann and Brady have been on the executive leadership team now for over a year. Rachel will join us on the leadership team, but we won't miss a beat. We're very grateful to both Pat and Roz for their contribution, because not only did they contribute, but they also built great successors in their roles, and I'm very grateful.

Operator

Your next question comes from the line of David Tarantino with Robert W. Baird. Please proceed with your question.

David Tarantino
Analyst, Robert W. Baird

Hi, good afternoon. My question's for Pat. It's related to the upside in your Q1 earnings performance relative to the guidance. Pat, could you maybe unpack the factors that drove the upside relative to what you were thinking at the start of the quarter or whenever you gave the guidance? Also, can you give us some perspective on whether that upside reflects maybe benefits that are coming in earlier than you anticipated or greater than you anticipated? I guess the context of that second part is, how should we think about this flowing through to the 2022 outlook, for example?

Pat Grismer
EVP and CFO, Starbucks

Yes. Thank you, David. We were very pleased with our Q1 result, with non-GAAP EPS exceeding the midpoint of our guidance range by approximately $0.08. Picking that apart, about $0.05 of that favorability was driven by our business segment performance, including better-than-expected margins in both the Americas and International. Another $0.02 we'd attribute to favorable foreign currency translation, and the remaining $0.01 attributable to a lower-than-expected tax rate, which is driven by unplanned discrete tax benefits. As to the business performance, we do expect that momentum to sustain balance of year. As I mentioned in my prepared remarks, we believe that it is possible that we could deliver full year results ahead of the guidance we've given.

When you consider where we're at in our fiscal year with three quarters to go, and when you also consider the continued volatility in the operating environment, it's prudent to hold at this stage, and that's what we've chosen to do. We've decided to hold our full year non-GAAP guidance until we close Q2 and have half the year under our belt. We will have much better visibility to the back half of the year and can make a more considered call on what guidance update may be appropriate at that point in time. We are very encouraged by what we've seen thus far.

Even with the recent volatility we've seen in China, we could not be more delighted with the accelerated recovery we've seen in our U.S. business, going from a -8% comp in December to a -2% comp in January, well on our way to achieving the full sales recovery that we outlooked for the U.S. business by the end of our second quarter, fully expecting the quarter to come in at 5%-10% sales growth. That's comparable sales growth for our U.S. business. When you add it all up, there's every reason to be optimistic. It's just a matter of prudence, again, given where we're at in our year and the fact that the pandemic is still impacting our business in different ways. We're really pleased with the resilience we've built into our business, and that's reflected in our results.

Operator

Your next question comes from the line of Dennis Geiger with UBS. Please proceed with your question.

Dennis Geiger
Analyst, UBS

Great. Thanks for the question and congrats to all on new opportunities and your new roles. For Kevin and Roz, I think you talked about the strength in food and the higher food attach. I think generally, food's been a pretty strong contributor to sales and comp for the last several years now. It's felt like maybe food has been a little bit de-emphasized over the last couple of years, given the increased focus on beverage. Wondering if you could, based on what you've seen recently in these last few quarters, specifically this last quarter, and maybe how you're thinking about customer behaviors changing going forward, does it change at all how you're thinking about the food opportunity going forward from here, whether it's anything different on innovation, potential partnerships, or just leaning in a bit more on that opportunity?

Kevin Johnson
President and CEO, Starbucks

Dennis, thanks for your question. Let me share our perspective, and then Roz, I'll hand to you to add a bit more from the U.S. perspective. Dennis, strategically, we are a beverage first company. We are in the business of handcrafted beverages, personalized for each and every customer around coffee and tea, and it's that experience we create around handcrafted beverages. That's why we amplify, we talk about our innovation. It's around customer experience, it's around relevant new beverage innovation, and it's around digital customer relationships. By focusing and understanding that we are a beverage first company, that what we do is create that experience around those handcrafted beverages, has been very important in the growth that we've been driving. We talk about that a lot.

We focus on that a lot because that is, at the end of the day, what is a significant differentiator for Starbucks. We then attach food. I'm not saying food's not important, but we're very clear strategically, the most important thing is to be on the front foot and innovate and drive those relevant beverage platforms, and then differentiate through the fact that our Starbucks partners in our stores handcraft those beverages personally for each and every customer. We then attach food. When we attach food, our R&D teams have been very thoughtful about how to have the food menu be relevant to the day parts and to the beverages that we sell. They've done a phenomenal job with that over the years.

If I were to say, what is probably the most dominant shift in consumer behavior is this whole shift to plant-based. That is a shift both in beverage and in food. On the beverage side, this is why we've introduced all the alternative milks, whether it's almond milk, soy milk, oat milk, all of that's important. Then on the food side, you see what we've done with things like the Impossible Breakfast Sandwich, and you're seeing more and more plant-based proteins in our food menu. In fact, we have one Starbucks store here in the Seattle area that we've gone to 100% plant-based food menu. We use that as sort of a test area when we innovate, create things here in our support center, the Tryer Center, we test in that store.

Pat Grismer
EVP and CFO, Starbucks

If I think about both beverage and food, the number one trend that I would highlight there is just the consumer shift and consumer preferences around plant-based. Roz, let me hand to you. You might have some additional numbers and color to add to that. I think at a macro level, those are the two most important points, I think, Dennis.

Roz Brewer
COO and Group President, Americas, Starbucks

Yeah. Kevin, I think you hit it pretty strong there in terms of us really aligning with customer preference. I will say that the work that our team has been doing around our digital platform and getting to know our customers better than we've ever known them before, we're understanding how their preferences are trending. What this is also allowing us to do is to make great coffee as well, because now we're learning how to match and pair coffee with great food and beverage items so that we bring together both a food and beverage combination. The work ahead of us by no means minimizes food. Actually, we see it as a golden opportunity for us to just further expand our presence and create quality food, attach items to go along with great coffee.

Operator

Your next question comes from the line of Jon Tower with Wells Fargo. Please proceed with your question.

Jon Tower
Analyst, Wells Fargo

Awesome. Great. Thanks. Just quickly, clarification on a question. First the clarification. On the slower pace of store closures that, Pat, I think you'd mentioned earlier in the transcript, is there an expected revenue impact in 2021, and does the 40 basis point margin benefit still stand from those closures? Then my question is on the China loyalty members and the platform. Obviously, very impressive growth here. I was hoping maybe you could offer some insights into how customers in that market are using the brands now versus the past, perhaps differently. You're seeing either daypart changes or ticket growth. I know, obviously, COVID might be muddying the visibility here and exactly understanding what the trends are. If you could offer some insights into daypart usage, ticket growth, obviously frequency changes around the platform, that would be great.

Kevin Johnson
President and CEO, Starbucks

John, thanks for your questions. We'll have Pat take the first clarification that you asked for, and then John Culver will comment on China loyalty member behaviors. Pat?

Pat Grismer
EVP and CFO, Starbucks

Yes. Thank you, Kevin. John, with respect to Trade Area Transformation progress, as of the end of Q1, we had completed approximately one-third of the store closures included in our Trade Area Transformation initiative and expect to complete the majority of remaining closures by the end of this fiscal year as originally planned. There has been a bit of a delay relative to what we had anticipated at the beginning of the year, and that's entirely a function of how thoughtfully the team is continuing to refine the store closure plans based on how we read the impacts we're seeing from stores as they are closed, in terms of both sales transfer and margin, with a view to continue to optimize as we go.

We're as committed to that program now as we were at the start of the year and even back to June when we first announced it and then subsequently expanded the program. As to the margin impact, we continue to expect about a 40 basis point improvement to our consolidated margin or our enterprise margin on a full year basis. Even with a slight delay to some of the closure activity, we continue to expect meaningful margin expansion as a result of this initiative.

John Culver
Group President, International, Channel Development and Global Coffee, Tea and Cocoa, Starbucks

John, to your question on China and the digital and what we're seeing, a little bit deeper dive on it. First off, the daypart impact. We're really seeing an uptick in the morning daypart. Pretty much the recovery is taking place across all dayparts consistently. From a digital and Mobile Order & Pay perspective, we are seeing an uptick on the morning side. In terms of the ticket, as it relates to digital, we are seeing ticket consistent with what we've seen previously. Generally, in China, our ticket runs a bit higher than the U.S. under normal circumstances. That is because of group ordering, and I would say our ticket is living up to that historical performance. The other aspect that we're seeing is social gifting. Social gifting is a big piece of digital in China.

We've introduced that as part of the Starbucks Rewards program, and we're seeing a nice uptick of that as well. Very pleased with the progress the team is making there, and we're going to continue to invest and double down on our digital footprint in China.

Operator

The last question comes from Chris O'Cull with Stifel. Please proceed with your question.

Chris O'Cull
Analyst, Stifel

Thanks, and thanks for getting me in. Pat, my question is related to the plant-based beverages. Is the shift to plant-based beverages a positive for margin on the beverage side, or does it compress the profitability relative to milk-based drinks, all else equal? How does continued optimization of the supply chain impact that dynamic over time?

Pat Grismer
EVP and CFO, Starbucks

Yeah. Thank you for the question, Chris. I would say that from a margin perspective, currently, the impact is a little bit of a push because while there is incremental cost associated with those alternative milks, we do charge a premium. That helps to mute the impact to margin. I would say much longer- term, it remains to be seen. A lot of it will depend on how consumers increasingly migrate to those alternative milks, not just in our business, but broadly, in a way that supports increased production, which should over time reduce the cost. Then we have the opportunity to reevaluate whether at some stage it makes sense to change our pricing practices. I would say, generally speaking, our goal is to maintain, if not expand our margins over time.

Operator

I think that was our last question today. I will now turn the call over to Mr. Johnson for his closing remarks.

Kevin Johnson
President and CEO, Starbucks

Well, I want to thank you all for joining us today, and I also want to invite you to join us on March 17th for our annual meeting of shareholders. It will be a virtual meeting where we will celebrate Starbucks and reflect on our journey over the last 50 years since the founding of the company in 1971, while at the same time, looking forward to a very bright future. We hope that you join us for that virtual meeting, and we'll look forward to seeing you or participating with you on March 17th. Thank you, everybody.

Operator

This concludes Starbucks Coffee Company's conference call. You may now disconnect.