Welcome to Strategic Education's first quarter 2022 results conference call. I will now turn the call over to Terese Wilkey , Director of Investor Relations for Strategic Education. Mrs. Wilke, please go ahead.
Thank you. Good morning, everyone, and welcome to Strategic Education's conference call, in which we will discuss first quarter 2022 results. With us today are Robert Silberman, Executive Chairman, Karl McDonnell, President and Chief Executive Officer, and Daniel Jackson, Executive Vice President and Chief Financial Officer. Following today's remarks, we will open the call for questions. Please note that this call may include forward-looking statements made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. The statements are based on current expectations and are subject to a number of assumptions, uncertainties, and risks that Strategic Education has identified in today's press release that could cause actual results to differ materially.
Further information about these and other relevant uncertainties may be found in Strategic Education's most recent annual report on Form 10-K, the 10-Q to be filed, and other filings with the Securities and Exchange Commission, as well as Strategic Education's future 8-Ks, 10-Qs, and 10-Ks. Copies of these filings and the full press release are available for viewing on the website at strategiceducation.com. Now I'd like to turn the call over to Karl McDonnell. Karl McDonnell, please go ahead.
Thank you, Terese. Good morning, everyone. Our first quarter results, which we reported this morning, included year-over-year declines in revenue, operating income, and earnings per share, reflecting the impact of nearly two years of declining enrollment at Strayer University. Improving Strayer's performance has been and remains the company's highest priority. This morning, I can share that substantial progress has been made in this respect and that Strayer's current performance is ahead of where we expected them to be at this point in the year. The vast majority of Strayer campuses have reopened. We've implemented dozens of enhancements to our systems to enable us to more effectively interact with both prospective and current students. Academic achievement has been consistently improving throughout the past year. Our employer-affiliated accounts are performing much better, and amongst our largest agreements, showing strong growth versus prior quarters and the prior year.
We've seen significant stabilization in new student enrollment at Strayer, including within our employer-affiliated accounts, as well as improvements in student retention. Total enrollment for employer-affiliated students in US higher education increased to 23% of enrollment, which is up 200 basis points from the prior year. Across all of US higher education, we've seen a significant increase in demand and interest in our universities, and we now have enough visibility into the second quarter to reiterate our indicative outlook for this year that we expect new student growth for the full year in US higher ed, and that total enrollment will be down in the mid-single digits for 2022.
Finally, on U.S. higher ed, the current expense run rate is approximately 8% below its pre-pandemic levels, reflecting savings generated over the past two years as a result of various technology and productivity investments, which were all designed to improve our ability to effectively teach much larger cohorts of students without having to add substantial levels of expense. As a result, as our U.S. higher education enrollment increases moving forward, we expect significant improvement to our operating margin. Our education technology service division also continues to perform very well. During the first quarter, Sophia added more than 15,000 new paid subscribers, which was a 15% increase from the prior year, as well as a 37% increase sequentially from the fourth quarter of last year.
Average total paid subscriptions were more than 22,000 for the first quarter, which is an increase of approximately 95% from the prior year. Sophia's revenue grew 73% from the prior year to $6 million, and Sophia's operating income was $2.4 million, and its operating margin was 45%, which is down slightly from the prior year, reflecting continued higher investments in product development and marketing. Our 2022 operating plans for Sophia included a 50% revenue growth rate from 2021, and we expect that they will be significantly ahead of that number for the full year. Workforce Edge finished the quarter with 37 corporate agreements with a total employee population of 920,000 people.
We also have seen some early progress in enrollments from Workforce Edge into SEI institutions, which again, is ultimately our monetization strategy for Workforce Edge. Our goal is to have close to 1,000 students from the platform by the end of this year and several thousand beginning in 2023 and beyond. Turning now to our Australia/New Zealand division, where following two years of borders being closed, we are working to normalize our enrollment practices, which includes having foreign students traveling to Australia and New Zealand on student visas. Given the backlog of demand to enter Australia, we've seen some delays in the processing of these student visas, which help contribute to a slight enrollment decline in the first quarter. Student achievement within the ANZ segment remains very strong and some of the highest within SEI.
Torrens University, for the first time, achieved a student continuation rate for the quarter in excess of 90%. Based on current trends, we expect the ANZ segment to be in line with our operating plans for the year. In total, SEI is off to an extremely strong start in 2022, with all of our key operating initiatives to be either on track or well ahead of plan. We look forward to updating you on our progress throughout the rest of this year. Finally, and once again, I'd just like to thank all of my colleagues at SEI for their ongoing dedication and professionalism on behalf of our students. With that, Blue, we'd be happy to open the call for questions.
Thank you. As a reminder, to ask a question, you will need to press star one on your telephone keypad. Again, that is star one to ask a question. To withdraw the question, just press the pound key. Please stand by while we compile the Q&A roster. Your first question comes from the line of Jeff Silber from BMO Capital Markets. Your line is now open.
Thanks so much. Karl, I appreciate you reviewing some of the comments you talked about last quarter in terms of what you were expecting for 2022. One thing I'm not sure if you mentioned. I think last quarter you talked about full year operating expenses to be roughly flat on a year-over-year basis. Is that something we should expect again for this year?
Yeah, Jeff, this is Dan. Yeah, we said it would be largely flat, and we still expect that. It's gonna be a little uneven over the quarters, but it'll track last year in total.
Okay, great. The unevenness over the quarters is actually my next question. I know you don't guide specific margins by segment, especially on a quarterly basis, but there was a pretty sizable drop in margins in U.S. higher education. I'm just wondering if you could talk about that. Was there anything specific going on, any pull-forward of expenses, et cetera?
No. We just had a 12.5% decline in total enrollment, which drove the revenue that we had in the quarter. We said on the last call, we expected expenses to be relatively in line or flat to last year, as Dan said. Other than that, Jeff, just reduced enrollment and therefore revenue, there was nothing else that impacted the margins in the quarter. As I said, we expect for the full year this year, that total enrollment number to improve from being down 12.5% in the first quarter to being down roughly mid-single digits% for the full year. Obviously we expect that to be improving throughout this year.
Okay, great. I'm sorry, one more margin question. This is on the Education Technology Services segment. I think you alluded to this in your remarks, but if I could just get a little bit more color. Margins were also down pretty dramatically year-over-year in that segment. If we could talk about what happened, what should we expect on those segment margins going forward? Thanks.
Sure. Well, it is the fastest-growing part of our organization, and we obviously wanna sustain that growth. The reduced margin in ETS just reflects the fact that we continue to invest in products and marketing other services. On a go-forward basis, as that division begins to mature out, we expect margins will settle in the mid- to high 50s%, Jeff.
Okay. Obviously it'll take some time, but it's a good goal to have. All right, I'll jump back in the queue. Thanks so much.
Sure.
Again, as a reminder, to ask a question, please press star one on your telephone keypad. Your next question comes from the line of Tobey Sommer from Truist Securities. Your line is now open.
Thanks. I wanted to start by asking some sort of labor market related questions to see how that might be impacting business. Everybody's talking about and experiencing wage inflation, whether it's internal for your own staff and expense structure or, you know, your students who might be out there working, experiencing that. What are you hearing in terms of that being a factor in students maybe not rushing back, the fact that the labor market and economy are kind of roaring? Conversely, over the last couple of years, maybe you could comment about how the business composition has changed in case Federal Reserve doesn't kind of adequately thread the needle here and while they raise rates, trip up economic growth. Thank you.
Sure. On the first part of your question, which was, I think, two-part, staff and then students. First, on SEI staff, we haven't really seen a lot of pressure on wage inflation. We obviously plan for and implement increases in our staff's compensation every year. Actually, we've seen lower than normal turnover over the last year, so I don't think it's adversely impacted us. With respect to students, we also really haven't seen any adverse impacts. As I alluded to in my prepared remarks, the demand environment for us right now appears to be quite strong, some of the highest levels of demand and interest that we've seen in several years. To the degree that that's been an impact, it just certainly hasn't impacted the demand that we've seen.
In the second part of your question around business composition, obviously, U.S. higher ed is the largest part of our organization. We see that business is stabilizing and doing quite well. We expect it to improve throughout this year, and we expect the Australia segment to also do well. There's just been, it seems, a slight delay in getting that country's borders reopened and returned to normal. Our ETS segment, as I just said to Jeff's question, is the fastest-growing, which we expect to continue this year and beyond.
Hey, Toby, this is Rob. The one thing on the macroeconomic side, I wanna make sure that our shareholders at least understand how we're seeing it, is that inflationary pressures actually don't have much of an impact on student demand. As a matter of fact, macroeconomically, we're actually in a better situation because labor participation rates have firmed and are starting to increase. You know, our
Historical experience suggests that in the U.S. higher ed market, for the types of students that we're trying to attract, that, labor participation rates and employment confidence, is actually the most predictive macroeconomic indices to demand. As Karl said, it appears to be bearing out.
Thanks. What are you seeing in terms of pricing trends among your principal competitive set? Any changes that you could update us on would be helpful. Thank you.
We haven't really noticed any material changes in competitive pricing. We've notionally kind of always planned for relatively flat pricing or stable pricing, which is net of perhaps some modest price increases in various parts of our organization, offset by realized discounting as associated with increases in our employer-affiliated enrollments. Basically, it appears to be relatively stable and flat.
Great. One other one for me. From a margin expansion perspective within the company, what kind of total student growth does the company need to achieve to kind of have visibility and confidence into persistent margin expansion? Thanks.
Well, I would revert to our commentary on what we expected the company to do on a notional basis pre-pandemic. At that time, we said we expected mid to high single-digit enrollment growth and revenue growth because of what I just said on stable pricing, and that we should have margins in the mid-20s. Clearly, we're below that now, but we're below that because of a multi-year decline in enrollment at Strayer for a variety of reasons, mostly pandemic impacted. From where I sit, there's nothing in the business that would prevent us from returning to that notional model. We're obviously on a trajectory this year to do quite well, given, as I said, that the first quarter U.S. higher ed's enrollment was down almost 13%. We expect that to be down only in the mid-single digits for the year.
Combined with the fact that, as I said, we think we have essentially the expense base that we need. As that enrollment increases over time, we expect significant margin expansion as the enrollment returns to pre-pandemic levels.
That's helpful. Last question for me. On the regulatory front, any changes? This has been something that's been in the news ever since the new administration arrived, and I'm just wondering whether that concern may have sort of crested at this point.
Well, it's something that we're obviously monitoring. There's nothing specific for us to react to. We're very confident in the quality profile of the U.S. higher education institutions. We don't anticipate any issue with complying with any set of reasonable regulations that may be promulgated. It's something that we'll continue to watch and we're quite confident in our risk profile from that standpoint.
Perfect. Thank you for the update.
Thanks.
There are no further questions at this time. I would now like to turn the call back over to Karl McDonnell.
All right. Well, thank you, everyone. As I said, we look forward to continuing to update you on our progress, and we'll talk to you next quarter.
This concludes today's conference call. Thank you for your participation, and have a wonderful day. You may all disconnect.