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Earnings Call: Q2 2022

Jul 22, 2022

Operator

Greetings, and welcome to the Tenet Healthcare second quarter 2022 earnings call. At this time, all participants are in listen-only mode. A brief question-and-answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. It's now my pleasure to introduce your host, Mr. Will McDowell, Vice President of Investor Relations. Thank you, sir. You may begin.

Will McDowell
VP of Investor Relations, Tenet Healthcare

Good morning, everyone, and thank you for joining today's call. I am Will McDowell, Vice President of Investor Relations. We're pleased to have you join us for a discussion of Tenet's second quarter 2022 results, as well as a discussion of our financial outlook. Tenet senior management participating in today's call will be Ron Rittenmeyer, Executive Chairman, Dr. Saum Sutaria, Chief Executive Officer, and Dan Cancelmi, Executive Vice President and Chief Financial Officer. Our webcast this morning includes a slide presentation which has been posted to the investor relations section of our website, tenethealth.com.

Listeners to this call are advised that certain statements made during our discussion today are forward-looking and represents management's expectations based on currently available information. Actual results and plans could differ materially. Tenet is under no obligation to update any forward-looking statements based on subsequent information. Investors should take note of the cautionary statement slide included in today's presentation, as well as the risk factors discussed in our most recent Form 10-K and other filings with the Securities and Exchange Commission. With that, I'll turn the call over to Saum Sutaria.

Saum Sutaria
CEO, Tenet Healthcare

All right. Thank you, Will, and good morning, everybody. This quarter, we are once again pleased to deliver strong results based upon our continued disciplined management through a challenging market and the previously disclosed cyber attack. We generated enterprise net operating revenues of $4.6 billion and consolidated EBITDA of $843 million. USPI delivered impressive EBITDA growth of approximately 15%, excluding CARES Act grants. Volumes were consistent with 2019 pre-pandemic levels. We remain convinced that the demand for our ambulatory surgery services will recover consistently above pre-pandemic levels when COVID prevalence declines. Our hospitals performed very well in a complicated environment. On labor, despite the challenging environment in contract labor rates and utilization, we managed to a modest reduction in overall SWB as a percentage of net revenue from the prior year.

We will continue to employ disciplined cost management practices while focusing on building back the high acuity volumes at the heart of our strategy as this new COVID wave runs its cycle. In the midst of these challenges, we are pleased to have ratified a 3-year agreement with the California Nurses Association on a new contract that includes 8 of our California hospitals. We appreciate the collaboration to support our nurses and maintain uninterrupted patient care in coming to a resolution quickly. The partnerships we have with the unions that represent our employees have resulted in approximately 50 successfully negotiated agreements since the onset of the pandemic. Disruption from the cyber attack clearly added significant pressure on volumes and earnings in April and May. We estimate this incident had an unfavorable impact of approximately $100 million on adjusted EBITDA during Q2.

We have filed our insurance claim and continue to insist on full payment from our insurance companies. Unfortunately, the speed at resolving this is slow, but we are committed to driving this to a reasonable and appropriate resolution as quickly as possible. Importantly, this attack should be considered one-time impact. Our systems have been rebuilt, and we have restored network operations. As such, though we typically do not discuss individual monthly results, it is important to note that we saw significant recovery in June, which we believe creates optimism about the second half of the year. June patient acuity was strong relative to April and May, and we saw growth in high acuity service lines, including cardiovascular, neonatal, and spine. We also saw improvement in our surgical admissions, outpatient visits, and outpatient surgical visits, and hospital-adjusted EBITDA, excluding grant income, improved significantly in June compared to April and May.

Conifer delivered mid-single-digit revenue growth, and margins were strong at 27.9%. We continue our focus on multi-shore recruitment and adding scale in our global business center. These activities are an important component of our ongoing work to expand margins on a sustainable basis. We continue to revitalize our sales efforts and have seen a significant increase in opportunities with our point solutions for new and existing clients. In fact, opportunities with new clients that we are pursuing have more than doubled in the last year. In addition, Conifer will extend point solution services to USPI to further enhance ambulatory revenue cycle performance. As you can see, we are continuing to deliver results across each of our businesses.

Based on our enterprise performance year to date and our confidence for the balance of the year, we are once again reiterating our full year 2022 adjusted EBITDA guidance range of $3.375 billion-$3.575 billion. We believe this is competitively attractive as an outlook and reflective of our business diversification in the ambulatory surgery and comp segments, which are relatively insulated from the contract labor exposure as well as our disciplined management in the hospital segment. I would like to spend a few minutes discussing USPI in more detail. Our work to accelerate investments in this high-growth area continues unabated. We now own 100% of USPI's voting shares after acquiring Baylor Scott & White's equity position in USPI for approximately $400 million at the end of the second quarter.

This transaction does not impact our collaboration with our esteemed partner in the Dallas-Fort Worth market, which we have enjoyed for over 20 years. Our joint venture with Baylor remains one of the largest surgical facility JVs in the country that will work together to continue to grow. USPI is the preferred operating partner for both physicians and health systems as our teams deliver market-level strategic planning, operational excellence, and scale-based advantages that are unmatched. We are the leader in the highly fragmented ambulatory surgical space with approximately 7% market share. We see significant runway towards expansion of our footprint and expect to have 575-600 ASCs in place by the end of 2025. Our dedicated development team is constantly identifying new opportunities, such as our recent announcement to acquire ownership in 22 ASCs from the United Urology Group.

United Urology is one of the largest urology practices in the country. We recently closed the transaction, which adds well-established and new ASCs in key markets like Maryland, Colorado, and Arizona. The deal is an investment of roughly $100 million, and we expect to drive the EBITDA less NCI multiple below 5x within the first few years. Partnering with larger physician practice platforms remains an important diversification growth strategy. UUG is one of a growing number of strategic partnerships we have in place with PE-backed and independent MSOs, where physicians are looking for a highly capable ASC partner. Through these collaborations, we help independent physician groups unlock growth in their centers while maintaining their independence, consistent with our historical practice, but now we're doing it at scale. Our ability to deliver operational excellence and synergies makes us a very attractive operator.

We also continue to foster strategic partnerships with health systems, some of which build on successful relationships that span many years. One such example is an LOI we recently signed with Providence to expand our relationship, with whom we have been JV partners since 2004. We intend to invest more than $200 million in ambulatory M&A each year and have a robust pipeline to comfortably support that level of investment. All in for the past quarter, we acquired or opened seven facilities, not including the United Urology Group deal I already mentioned. We continue to be active in the construction of new centers originating from our USPI development team and separately from our SCD partnership pipelines. We currently have about 20 centers that are in active syndication or under construction.

The ambulatory surgery business is just a highly capital-efficient business model with capital needs that are a fraction of what we see in the hospital business. As we continue to scale our ambulatory capabilities, we expect to drive substantial growth in free cash flow for the enterprise. Before I pass the call over to Dan to discuss our results in more detail, I'd like to leave you with a few thoughts. Whether we are in a favorable or a tough operating environment, we are building value for our stakeholders through business diversification and a commitment to disciplined execution. Three months ago, we reported strong results during a challenging Q1 that saw significant inpatient and outpatient disruption from COVID cases. At that time, we maintained full-year guidance for adjusted EBITDA and free cash flow.

During the second quarter, we have witnessed our stock price fall by more than a third, continue to see COVID-related staffing disruption, and experienced soft utilization in April and May, partially due to a cyberattack. Despite these unplanned obstacles, our team has again delivered solid operating results and maintained guidance for adjusted EBITDA and free cash flow for the full year. Our portfolio mix and strong execution underlie these results. Right now, we are operating in the same challenging environment that everyone faces in healthcare services, but we are executing successfully using the data-driven operating platform we've created. It is driving strong financial results, but at the same time, it is improving quality for patients, continuing to generate value for payers, and finding efficiencies that support affordability. On labor, while contract labor costs remain elevated, we are managing our resources well.

Importantly, and to reiterate, both USPI and Conifer, which represent about half of our adjusted EBITDA, are relatively insulated from these issues. As you heard, we are very bullish about where we are with USPI. We now own 100% of USPI's voting stock, a move which we believe is in the best interest of our shareholders and our company, given the compelling growth runway ahead. We are reaffirming our full-year 2022 adjusted EBITDA guidance range, $3.375 billion-$3.575 billion.

We believe Tenet continues to present an attractive opportunity for investors, given the ongoing business diversification into USPI and Conifer, as well as the very strong management of our hospital segment. Even now, but surely as we progress towards 50% of the company's EBITDA coming from USPI, we believe the conditions for a material premium to a hospital-only valuation would be fair and appropriate. With that, Dan will now provide us more details on the financial results. Dan, I'll pass it to you.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Thanks, Saum. Good morning, everyone. Let's start on slide three. We produced resilient financial results in the second quarter that were above the midpoint of our guidance range, despite the adverse impact of the cybersecurity attack, as well as the continuing inflationary wage and labor availability pressures providers across the industry are facing. All three of our business segments performed well despite the challenging environment. We generated consolidated adjusted EBITDA of $843 million. Our results were supported by continued high patient acuity and very effective cost control. To reiterate what Saum mentioned, our labor management was strong as our consolidated SWB costs as a percentage of revenue were 20 basis points lower than last year, despite the severe labor pressures and the cyber incident. Our second quarter EBITDA included two large items that were not included in our guidance that essentially offset each other.

The first item is an approximately $100 million adverse impact to adjusted EBITDA that we previously announced in June in our hospital business from the cyber incident. This impact includes the lost patient volumes and revenues due to the business interruption and incremental costs incurred to remediate the incident. Importantly, we have filed insurance claims for these losses, and we have ample coverage. While we expect to recover insurance proceeds in the future, we have not included in our 2022 guidance any insurance proceeds in the back half of the year. We did receive $5 million of proceeds in the second quarter. We have sufficient coverage, and we will record proceeds in earnings when received and disclose that in a transparent manner. The other large item not anticipated in our second quarter guidance was that we earned $94 million of grant income in the quarter.

Again, these two items essentially offset each other. Now I'd like to highlight a few key items for each of our segments, beginning with USPI, which continues to deliver strong operating results. USPI's EBITDA grew 15%, excluding grant income, compared to last year's second quarter, and its EBITDA margin continues to be very strong at about 41%. USPI's surgical cases were 100% of 2019 pre-pandemic levels, reflecting continued strong performance by the team. Turning to the hospital business, our hospitals delivered another solid quarter despite the difficult operating environment and the cyber incident that we faced. Our labor management continues to be very effective despite the pressures, especially the temporary contract nurse staffing costs.

On a consolidated basis, contract labor costs were approximately 6.2% of consolidated SWB in the quarter, which was down from 6.8% in the first quarter this year. Again, to provide a frame of reference, contract labor costs were about 5% last year, and historically, before the pandemic, in the 2%-3% range. The cybersecurity incident did create pressure on our hospital patient volumes, contributing to a 5.3% decline in adjusted admissions. However, our case mix index and revenue yield remain strong as we continue our strategic focus on investments in higher acuity, higher margin service lines. Our year-to-date case mix index is about 15% higher than 2019 prior to the pandemic.

We're pleased to announce that we recently reached an agreement with UnitedHealthcare to extend our multi-year national contract with them through 2025, covering all of our hospitals, ambulatory facilities, physicians, and other providers. Let's now turn to Conifer, which also delivered a nice quarter. Conifer produced revenue growth of 4% over last year, and importantly, revenue from external clients grew 14%. Conifer continued to produce strong EBITDA margin of about 28%. Let's now move to slide 10 and review our cash flow balance sheet and capital structure items. We continue to maintain more than sufficient cash resources and available liquidity under our $1.5 billion line of credit facility. As of the end of the quarter, we had approximately $1.35 billion of cash on hand and no borrowings outstanding under our line.

We generated $248 million of free cash flow in the quarter before the repayment of the pandemic-related Medicare advances that we received two years ago. As we pointed out in our release, we now own 100% of USPI's voting stock, having acquired the remaining 5% interest that was previously held by Baylor Scott & White for $406 million. I do wanna point out, it's important to remember that the $406 million represents the equity value of the business, not the enterprise value. This amount will be paid by us over the next three years with monthly payments of about $11 million on an interest-free basis.

We're really pleased to increase our ownership in this high-performing asset now rather than in the future, as we believe the value of this 5% interest would have significantly increased, given USPI's growth strategies and opportunities. As a result of this transaction, we will stop recording 5% non-controlling interest expense related to USPI earnings beginning in the third quarter. Accordingly, our annual earnings are expected to increase about $25 million or more going forward as a result of the elimination of this NCI expense. As we previously discussed in the second quarter, we were able to issue $2 billion of 6 1/8 secured notes due in 2030. We used those proceeds to early retire $1.75 billion of debt that was due next year. It had an interest rate of 6 3/4.

We now have no significant debt maturities for the next two years until July 2024, and we still have about $2 billion of secured debt borrowing capacity available if needed. As a result of our continued growth and focus on deleveraging, our leverage ratio at the end of the quarter was a little under four, and if you think back to 2017, significant improvement when the leverage ratio was about 6x. We have strengthened our balance sheet over the past several years and retired or pushed out maturities, which gives us ample financial flexibility to support our growth initiatives. Let me now turn to our outlook for this year. As Saum mentioned, we are reaffirming our adjusted EBITDA outlook of $3.475 billion at the midpoint of the range.

Again, as I mentioned before, we have not assumed in our guidance for the back half of the year any recovery of insurance proceeds from the cyber incident. We also provided various updated guidance assumptions in our release, namely for hospital patient volumes and revenues. In the hospital business, we lowered our assumptions for inpatient admissions and adjusted admissions, primarily reflecting the impact of the business interruption from the cyber incident, continuing COVID prevalence, as well as the volume impact due to our disciplined approach in the management of capacity and volumes, depending on the incremental marginal labor costs. From a cash flow perspective, we continued to target another strong year of free cash flow generation of about $1.5 billion at the midpoint, excluding the repayment of the Medicare advances and deferred payroll taxes.

Our free cash flow generation has improved substantially over the past several years, and we expect to continue to drive strong free cash flows while executing on our growth plans. As we've talked about before, these cash flows provide us with significant financial flexibility to effectively deploy capital to the benefit of our shareholders. Our capital deployment priorities have not changed. First, we plan to continue allocating at least $200 million of capital annually to grow our USPI surgery center business. Second, to enhance our hospital growth opportunities, including the continued focus on higher acuity service offerings. Third, evaluate further opportunities to retire debt or refinance debt. Finally, possibly next year and beyond, evaluating a share repurchase program, depending on market conditions and other investment opportunities. With that, we're ready to begin the Q&A. Operator?

Operator

Thank you. At this time, we'll be conducting a question-and-answer session. If you'd like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. So that we may respond to as many questions as possible, we ask that you please limit yourselves to one question each. Our first question comes from the line of A.J. Rice with Credit Suisse. Please proceed with your question.

A.J. Rice
Managing Director and Equity Research Analyst, Credit Suisse

Hi, everybody, and congratulations on navigating through a tough environment pretty well. You know, we often ask about puts and takes for next year. I'm gonna ask you about that for the back half of the year. Your implied guidance, I think at the midpoint, would be something like $800 million in EBITDA for the third quarter, which will be sequentially down from both the second quarter and the year-ago period. In your fourth quarter, it's something like $944 million of EBITDA, and that would be a step up. Is this mainly a return to seasonal patterns? Are there other things that are puts and takes that you'd call out that would give you comfort, particularly for the fourth quarter, but for the back half of the year as you think about where you're sitting with guidance for that period?

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Hey, A.J., it's Dan. Let me address that. In, you know, in terms of your points about the guidance in the back half of the year, we do anticipate, you know, some seasonality in the third quarter, which is not unusual in the business. When you're thinking about, you know, the Q2 earnings moving forward sequentially to Q3 of about $800 million, you know, we feel comfortable with that estimate. You know, then as you move to the fourth quarter, you know, historically, fourth quarter is seasonally much stronger, not only for the hospitals, but more importantly for USPI's business, you know, many people meet their deductibles and try to get procedures in by the end of the year. We're anticipating, you know, strong ramp on the USPI side from Q3 to Q4 as well.

A.J. Rice
Managing Director and Equity Research Analyst, Credit Suisse

Okay. SED year-over-year, is that moving the needle much for you, thinking about that fourth quarter in particular?

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Absolutely. The transaction, the SCD transaction from, you know, that we completed last December, that's also part of the year-over-year growth.

A.J. Rice
Managing Director and Equity Research Analyst, Credit Suisse

Okay. All right. Thanks a lot.

Operator

Thank you. Our next question comes from the line of Whit Mayo with SVB Securities. Please proceed with your question.

Whit Mayo
Senior Managing Director, SVB Securities

Hey, thanks. Maybe for Saum Sutaria or Brett Brodnax, but you guys have alluded in the past and maybe even more specifically on this call to a lot of the investments that you're making in USPI. Maybe I'm referencing more a lot of the efficiency and the productivity initiatives. Can you maybe just elaborate a little bit more on the specificity of what you're doing? Are these just you know changes to the Edge program? Anything that's just an extension of that? Any color would be helpful.

Saum Sutaria
CEO, Tenet Healthcare

Brett, why don't you take that, and I can comment further if needed.

Brett Brodnax
Executive Chairman of USPI, Tenet Healthcare

Yeah. Hey, Whit, this is Brett. Yeah, I mean, I think it is an ongoing effort for us to continue to refine our Edge philosophy and our Edge program. Certainly we've continued to build that program and that philosophy since the company was founded, you know, 22 years ago. I don't think it's a change in terms of strategy at all, but a refinement of our overall Edge process and continue to enhance it, just over a period of time as we learn more and as we benchmark good facilities against better facilities and continue to drive performance that way.

Whit Mayo
Senior Managing Director, SVB Securities

Okay, thanks.

Operator

Thank you. Our next question comes from the line of Justin Lake with Wolfe Research. Please proceed with your question.

Justin Lake
Analyst of Healthcare Services, Wolfe Research

Thanks. A couple numbers questions here. First, you know, can you give us a little more color in terms of the impact and how you sized it and, you know, to that $100 million on the IT issue in terms of cost and revenue and margin on that lost revenue? And then on the commercial contracting side, you know, you mentioned the United contract. I'm not sure you wanna give us a specific data point, but how are you seeing commercial contracting for 2023 in terms of rate increases relative to what you had seen previously? So maybe give us, you know, the last 2-3 years of contracts and what you think 2023 is gonna look like versus, you know, renewals are gonna look like versus those last 2-3 years. Thanks.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Hey, Justin, Dan, good morning. In terms of the impact of the cyber incident, as we pointed out, the approximate impact to EBITDA was about $100 million in the quarter. In terms of the breakdown between, you know, lost revenues and, you know, incremental costs incurred, you know, we haven't, you know, put out the, you know, specific numbers for each of those. I would tell you that, you know, the vast majority of that $100 million relates to lost volumes, lost revenues. Yes, we did incur incremental costs as well to remediate it.

In terms of your managed care point, obviously, yeah, we were pleased to extend our multiyear contract with United, in terms of, you know, we're not obviously not gonna get into you know, specific terms related to the contract. But, you know, I would say, you know, there's, you know, we get questions a lot about, you know, "Hey, are you guys gonna get, you know, rate increases from the plans to cover off CPI of 8% or 9%?" You know, we don't see that happening. But, you know, listen, we believe the contract we just entered into gives us long-term visibility into our pricing. We have annual escalators in the contract and, you know, we're pleased with the terms of the arrangement.

You know, in terms of, you know, overall going into next year and beyond, you know, obviously, you know, every conversation we're having with plans, you know, inflation environment is obviously top of mind, and, you know, it's something that, you know, we take into consideration when we're negotiating the terms. You know, overall, you know, where do we think, you know, rates will be? You know, what we've really have talked about in the past is, you know, we see, you know, rate increases, you know, 3%-5% type of, you know, range. But you know, that's about all I'm gonna comment on specifics.

Operator

Thank you. Our next question comes from line of Pito Chickering with Deutsche Bank. Please proceed with your question.

Pito Chickering
Analyst of Healthcare Facilities and Medical Devices, Deutsche Bank

Hey, good morning, guys. I'm gonna follow up on A.J's question just from a different angle. There's a lot of noise with the hospitals for this quarter due to cybersecurity and a bit of noise from COVID, and USPI. Can you walk us through a little more detail the trends you saw in June? What gives you sort of confidence around sort of the third quarter guidance that you provide us? Feel free to give any commentary around how July is trending versus June. On the revenue reduction for guidance, how much of that was coming from cybersecurity versus reducing revenues the back half of the year?

Saum Sutaria
CEO, Tenet Healthcare

Let me start, and then Dan, maybe we can get into some of the specifics. First of all, to reiterate, Pito, what I was saying on the first part of the earnings call, we saw substantial recovery when we got back to normal operations in our hospital business. The cyber event didn't have material impact at all on USPI. This was primarily a hospital segment-based effect with a little bit on Conifer. That recovery was strong on virtually all the dimensions that drive the business. I mentioned a number of them. That gives us a lot of confidence as we look, you know, to the back half of the year.

That's in an environment where from the beginning of the second quarter to the end of the second quarter, as you know, the COVID activity has risen. That's, you know, that's also a good thing that we continue to see that strength in the hospital segment from that perspective. You know, on Conifer, the disruption from the cyberattack was, as I said, a small part of the effect. Importantly, you know, their ongoing cost improvement initiatives, offshoring initiatives, and growth runway provide margin expansion opportunities and just earnings expansion opportunities. Then finally, at USPI, you know, we're pleased that we're sitting at roughly 2019 or pre-pandemic levels of volume. Look, I think is COVID has two effects there. One is you get some increase in cancellation rates.

The second thing is, you know, if physicians offices are not running at full throughput, that can have a little bit of a downstream effect. We're actually really happy that the business showed the strength that it had. As we get through this COVID wave, I think we're gonna see even strengthening demand in that, in that area. Obviously, as Dan pointed out, the seasonal effect in the fourth quarter is critical to the ramp.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Yeah. Pito Chickering, in terms of you know our confidence in Q3 and the revenue guide, the updated revenue guide, a couple things on that. In terms of you know as we pointed out the hospital business really strengthened in June. As we saw during the quarter, contract labor also moderated. You know, that's obviously a positive sign. When we think about you know the back half of the year, that gives us more optimism obviously. In addition to you know USPI, we fully believe it's gonna continue to grow. You know the revenue guide that you pointed out, the guide down really relates to several things. One, the cyber incident is certainly a big part of that.

When you think about the back half of the year, you know, based on the volume trends that we saw in the first quarter and second quarter, as well as how we've been managing and our operations and looking at the, you know, marginal costs of certain volumes and whether those marginal costs economically make sense, you know, to staff for those volumes. We've obviously taken that into consideration in our revenue guidance in the back half of the year. We're managing through that and, you know, maintaining our overall earnings guidance.

Pito Chickering
Analyst of Healthcare Facilities and Medical Devices, Deutsche Bank

Great. Thanks so much.

Operator

Thank you. Our next question comes from line of Jason Cassorla with Citi. Please proceed with your question.

Jason Cassorla
Equity Research Analyst, Citi

Great. Thanks. You alluded to this expectation for continued demand development for USPI, but I'm wondering if you're seeing any pressure on cancellations or otherwise, if folks are perhaps reprioritizing their discretionary income spend, just given the high inflation backdrop. Just any color or commentary on that would be very helpful. Thanks.

Saum Sutaria
CEO, Tenet Healthcare

Yeah, it's a good question. I would tell you that, you know, we look very carefully at the mix of cases we're seeing within the business. We feel comfortable that the impact that we see, the small impact that we see from a cancellation standpoint is mostly related to COVID activity in the background, as opposed to a more fundamental shift in demand or consumer preference. We feel comfortable with the demand that we're seeing, even in some of the what I would describe as lower acuity type of procedures within the platform. So I don't see, at this point, any evidence that is obvious that there are more fundamental shifts in demand affecting the USPI business. That you know, we're pleased with that today.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

The only thing I would add, and you alluded to it, you know, in the second quarter, we also saw a nice recovery of some of the lower acuity cases, such as ENT and ophthalmology and GI, that were really slower to recover from the pandemic. That was actually a good sign.

Jason Cassorla
Equity Research Analyst, Citi

Great. Thanks.

Operator

Thank you. Our next question comes from the line of Josh Raskin with Nephron Research. Please proceed with your question.

Josh Raskin
Research Analyst, Nephron Research

Thanks. Good morning. On the labor front, I'm curious, do you get a sense that your employed, you know, nurse workforce is stabilizing, that they're not seeking, you know, as many of these travel tours as we'll call them?

Do you think there's a new normal where nurses may be more willing to travel than they have in the past, right? They've been exposed to it, they've seen it, now maybe that continues at sort of elevated levels, you know, relative to pre-pandemic. Could you just give us a sense of where your hourly base rates are for nursing staff relative to where they were maybe a year ago or even two years ago?

Saum Sutaria
CEO, Tenet Healthcare

Yeah. Hey, Josh, it's Saum Sutaria. A couple of things. One is, we are pleased with the efforts that we're putting in, both in terms of recruiting overall and the impact that's having and nurse new grad recruiting based upon a lot of the nursing school relationships that we've formed over the past year, you know, anticipating this challenge. I don't know whether it's a new norm in terms of the rates of nurses desiring to travel. I somewhat feel that there's price elasticity in that. So the traveling rates are higher now than they were pre-pandemic, but the rates are still high.

You know, as those price points or data points from the standpoint of what traveling nurses are earning come back towards normal, we think that probably the market will normalize somewhat. You know, I would use this as an opportunity to point out that our TRA, the internal Tenet Resource agency that we run, has been a bit of a buffer to help create longer term assignments, even within a traveling environment, to help with our own nurse staffing stability. That's been a tremendous resource for us throughout this and at a discount to the overall travel rates that you see out there.

You know, I think this is gonna be an important agenda item for at least another year or two in really ensuring high degree of execution in recruiting, in retention, in creating an environment for nurses where they can seek their career paths if they want, and at the same time, you know, continuing to manage the contract labor rates down. We haven't gotten into details on our base wage rates.

I would just point out that it's the complication in looking simply at unit rates is that you have to think about that alongside the tenure of the nurses that you're bringing in, that are new. Some new grads, for example, with less tenure, would have lower base rates. Those. You know, we think that we're managing the average wage of our hires very well, based upon the balance between those items. Dan, I don't know if you wanna add anything there.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

No, I think that's right. We've been very focused on one of the strategies to, you know, reduce the high contract labor spend, which has been to focus on, you know, recruiting of full-time employees. You know, that's had a benefit in terms of what we're seeing on the contract labor side, which is at least heading in the right direction.

Operator

Thank you. Our next question comes from the line of Jamie Perse with Goldman Sachs. Please proceed with your question.

Jamie Perse
Equity Research Associate of Medical Technology, Goldman Sachs

Hey, good morning, guys. We hear a lot about supply shortages, you know, things like semi chips, contrast media agents, other basic supplies. Can you give us a sense of if any of these categories or others are impacting you guys or creating any volume bottlenecks on either the USPI side or the hospital side? Are any of these dynamics changing, getting any easier to manage?

Saum Sutaria
CEO, Tenet Healthcare

Yeah, Jamie, it's Saum Sutaria. I would say that, you know, some of the specific shortages that you've seen, whether it's contrast media or other things, you know, given our supplier environment, we did not see a significant impact from those. Obviously, like others, we participated in helping other hospitals when they had acute shortages for patient needs by sharing in local markets what we had. We have not seen, you know, what I would describe as any of those that made kind of headlines become a major issue for us. Without question, there's still additional expense that's sitting in the unit costs that manufacturers of various items are putting through.

There are certainly I wouldn't necessarily say, you know, full shortages, but there certainly have been delays in shipments and other things, including, you know, what I would describe as clinical capital equipment over this period of time. You know, again, this is an area where we have a well-oiled machine to manage our suppliers and supply chain, and we have been working through that with the manufacturers in many cases directly in order to ensure liquidity in that supply chain such that we don't have any disruption to patient care. The other thing, of course, that in this environment you have to do is continue to work on improvements in narrowing the range of suppliers and offsetting inflationary trends.

You know, based upon our results on the supplies line, you can see that we've, you know, this has been a multi-year focus. It's continued during the pandemic, and it's been quite successful, including in the area that pushes into purchase services. This is an ongoing efficiency agenda, in the hospital business and very much so at USPI.

Josh Raskin
Research Analyst, Nephron Research

Okay. Thanks for the color.

Operator

Thank you. Our next question comes from the line of John Ransom with Raymond James. Please proceed with your question.

John Ransom
Managing Director of Healthcare Research, Raymond James

Hey there. The back half of USPI guidance, I think it's fair to say the last four years have been a little softer from a volume standpoint. Could you maybe help with what sort of volume assumption you're building out back half of the year? You know, I'd also be curious to know the orthopedic mix on a same-store basis. I mean, by all accounts, you know, there's a couple of shifts in the outpatient. You know, it's not showing up yet in your consolidated numbers. Just help with both. That'd be great. Thank you.

Saum Sutaria
CEO, Tenet Healthcare

All right, John, I think your question. You were breaking up throughout that, and I think your two questions were about USPI's second half guide and, in particular, orthopedics mix in the business. Let me just tackle the latter first, which is that orthopedics, you know, obviously, is a very, very important platform within USPI as the largest provider of outpatient orthopedics. We continue to see attractive growth rates in that market and in particular at USPI. You know, as Brett described before to Whit's question, we've undertaken a new energy in seeking efficiencies in both the supply chain and in labor management at USPI, largely leveraging the same kind of data and analytics platform that has been well embedded into the hospital side.

You know, one of the things we haven't talked about yet is the margin expansion at USPI this quarter has been based on both high acuity like orthopedics and additional and new types of efficiencies that we are finding within the business. We feel pretty good about that orthopedics platform from that perspective, and as volumes recover, the ability to put a lot of that to the bottom line because of the efficiencies. Dan or Brett, do you guys wanna cover the second half guide?

Brett Brodnax
Executive Chairman of USPI, Tenet Healthcare

Yeah. I'll address that, Saum. Hey, John, this is Brett. We had, just to put it in context, $600 million of EBITDA in the first half of 2022. Therefore, our guidance suggests $800 million for the second half. At the midpoint, that suggests 57% of our EBITDA in the second half, which is a little less on a percent basis than we saw in the second half of 2019. We feel pretty comfortable with the percentage breakdown between the second half and the first half, considering how it looks compared to 2019.

John Ransom
Managing Director of Healthcare Research, Raymond James

Thanks so much.

Operator

Thank you. Our next question comes from the line of Kevin Fischbeck with Bank of America. Please proceed with your question.

Joanna Gajuk
Equity Research Analyst, Bank of America

Good morning. Thank you for taking the question. This is actually Joanna Gajuk filling in for Kevin today. Just a couple of follow-ups. You mentioned contract labor expense decline in Q2 versus Q1. Can you give us, I know there were some questions around your permanent nursing wages, but can you give us a flavor for where you see the temp labor rates per hour trending, either in absolute or in percentages, you know, Q2 versus Q1 and Q4? Also, you mentioned you know recruiting seeing some traction there. Any stats you can give us on recruiting and turnover would be helpful, too. Thank you.

Saum Sutaria
CEO, Tenet Healthcare

Dan, you wanna cover that?

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Yeah. In terms of, you know, Joanna, it's Dan. In terms of the contract labor rates, we did see, you know, some moderation in the second quarter compared to the first quarter. You know, we put the stats out there, where, you know, we were close to 7% in first quarter and closer to 6% in the second quarter. That was a mix of not only utilization but rates as well. You know, as we think about, you know, as we move through the rest of the year, we are anticipating some additional moderation.

You know, we're not saying we're gonna get anywhere near back to, you know, where we were before the pandemic. Probably, you know, last year, you know, we were about 5%. You know, we'll see where we end the year. Obviously nice improvement. That's obviously heading in the right direction. In terms of, you know, again, we're not gonna get into specifics in terms of rates, you know, for our full-time employees. As you know, as Saum pointed out a few minutes ago, again, it all depends on the tenure of the clinician that you're hiring that has an impact on the overall rates at least from an average perspective.

Joanna Gajuk
Equity Research Analyst, Bank of America

I guess outside of the rates, any stats in terms of your turnover and recruiting efforts in terms of, you know, where it's tracking, you know, percentage-wise?

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Yeah. We're not gonna get into specific turnover percentages.

Joanna Gajuk
Equity Research Analyst, Bank of America

Okay. Thank you so much.

Operator

Thank you. Our next question comes from line of Ben Hendrix with RBC Capital Markets. Please proceed with your question.

Ben Hendrix
Assistant VP, RBC Capital Markets

Thank you very much. I was wanting to get your, Your initial thoughts on the OPPS proposed rule, both kind of the rate update and then also, I know that there was a push several years ago to move kind of that OPPS update from a CPI-based update to a hospital MBU. I think we're coming up on the last year of a five-year period where it is based on the hospital MBU, and then kind of given that that MBU is 3% update or so is lagging 9% CPI-U, kinda implications for maybe CMS moving it back to a CPI based and how you guys are thinking about that after next year. Thanks.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Hey, Ben, it's Dan. Let me address that. You know, I would say that, you know, the proposed OPPS rule for, you know, our patient services. We're disappointed in the rate that was proposed. When you know, even further adjust it for the anticipated impact of the 340B adjustment, you know, that there was some alternative rate information provided, you know, the rate increase is, you know, almost flat. You know, ours would. We estimate ours to be about, you know, 50 basis points increase after the 340B adjustment, which would be, you know, $5 million or less in terms of annual increase. We believe that's insufficient, given the current inflationary environment.

You know, obviously we're working with all the appropriate constituents and making sure our concerns are raised at the appropriate levels. You know, right now we're disappointed with the rate update that's being proposed. You know, in terms of them you know CMS moving off and changing the methodology down the road, you know, we'll see where that plays out. You know, we can't make any predictions at this point. Now, the one thing I would say, and that's on the hospital side, the rate update on the USPI side is more attractive, although we still believe it's insufficient given the current inflationary environment. You know, we anticipate that annual adjustment to the rates of based on what's been proposed for USPI would be approximately $25 million of additional EBITDA on an annual basis going forward based on the current proposed rule.

Ben Hendrix
Assistant VP, RBC Capital Markets

Thank you.

Operator

Thank you. Ladies and gentlemen, as a reminder, we ask that you please limit yourselves to one question each. Our next question comes from line of Ann Hynes with Mizuho Securities. Please proceed with your question.

Ann Hynes
Managing Director and Senior Healthcare Services Equity Analyst, Mizuho Securities

Hi, good morning. I just wanna focus on the inpatient and outpatient admission trends in the hospital segment, down 8% or 5%. Can you tell us how much is from, maybe the cybersecurity weakness versus how much is from capacity management versus how much is just from maybe a softer demand environment?

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Hey, it's Dan. I'll start on that. It's really related to all three of those components, to be quite frank with you. We have not disclosed a specific number for the impact related to cyber. There's been lawsuits filed and, similar to other pending litigation, we don't necessarily get into specifics of pending litigation. I would say that we called the size in a release that the cyber incident certainly had a pretty big impact on volumes in the quarter.

Your point about how we're managing the business, that's very true as well, and that is having an impact on the aggregate statistic. We again took that into consideration when we thought about our volume assumptions for the back half of the year, as well as our, you know, our revenue assumptions. Again, we're managing through that and maintaining our earnings. Your other point, the third point about, you know, COVID continuing to be there, you know, I think that's fair. It's, you know, it's having an impact on, you know, aggregate volumes on the hospital side as well as obviously on the USPI side, but more so on the hospital side. It's really a, you know, it's a combination of all three of those components. Certainly in the second quarter, you know, the cyber incident had, you know, a large impact.

Ann Hynes
Managing Director and Senior Healthcare Services Equity Analyst, Mizuho Securities

I guess the reason I'm asking about the capacity management is, can you just describe more which capacity lines you're shutting down, and do you expect to open them once the nursing shortage is relieved? Competitively, do you think that market share is lost or you can gain it back?

Saum Sutaria
CEO, Tenet Healthcare

Let me make a few comments just to give you color around this, and I'm not gonna get into, you know, specifics. It's different by hospital. There are two things to consider. The first is that, as I've indicated, our approach to prioritizing our high acuity services and in particular the surgical and procedure-based areas continues to move forward on all dimensions unabated.

We follow those trends very, very carefully to ensure that we are not only maintaining, but building market share in those areas. We feel very good about that. The second thing is that, you know, in terms of the capacity management, there is a lot of low acuity or, other work, often medical in nature, that, is difficult to staff given the cost of excessive contract labor. This isn't about just kind of the marginal revenue and the marginal cost. The reality is that the cost structure needed to staff up to take care of a lot of that volume, is significantly more than just the marginal unit cost of one additional nurse.

We realized that very early in the pandemic, and so we have been very deliberate in managing, you know, our capacity in a way that has prioritized maintaining open access, making sure that our high acuity strategy continues to progress unabated, and is thoughtful about the margin generation in the hospital by not building in excessive costs through staffing up every floor. As labor rates come down on the contract side and in particular, as more and more traction is built on hiring of more full-time staff in this environment, and to the point made earlier, travelers decrease, we'll have the ability to open up those units and deliver that volume on a profitable basis, and we'll assess that hospital by hospital and do so.

Look, I think one important thing to realize about this is this is all fundamentally built around a system that we created a few years ago that is real-time analytics driving, you know, real-time decisions within the system that's been embedded into the operating model of Tenet at this point. That's really important because it's just another thing about the fundamental discipline in our operating management that we've put into place over the last four years. I'm not as worried as you indicate about market share in specific areas, but I am very much following the labor rates carefully to think about when and how to sequentially open up capacity in a way that it will be profitable.

Operator

Thank you. Our next question comes from the line of Sarah James with Barclays. Please proceed with your question.

Sarah James
Director and Equity Analyst of Healthcare Services, Barclays

Thank you. I was hoping that you could help us take a step back and think about the typical spread between cost trend and pricing that you're experiencing in 2022, and how that spread differs from a normal or pre-COVID year, so we can get a sense of the unique pressure that's happening this year. Then given what you know of the pricing environment already next year, if you could think about that spread compressing or expanding.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Hey, Sarah, it's Dan. Yeah, let me start off on that. I would say the primary difference in the pricing and cost trends now versus before the pandemic is, you know, on the cost side, the biggest pressure in this environment has been on the contract labor spend, by far. We called out some, you know, numbers, earlier where, you know, again, contract labor was previously 2%-3% of our SWB and, you know, this year, you know, it pushed 7% in the first quarter. Now it's come off, which was good to see in the second quarter to about 6%, but still significantly higher than, you know, before the pandemic. You know, listen, are there other, you know, inflation pressures on the expense side? Sure.

The contract labor has been the most significant inflationary pressure. In terms of pricing, so on the revenue side, the yield, you know, I would say I think it's. Listen, as I said earlier, you know, the current inflationary environment's top of mind in every conversation we're having with plans. We obviously take that into consideration. You know, again, it's not like the plans are sitting there offering, you know, 9.1% because, you know, the CPI, that's what was just published. You know, I would say, you know, we're very pleased with our insurance contracting positions.

We have been, and we continue to be. It's been very beneficial for this organization across all of our businesses. You know, our contracting positions provide us a unique competitive advantage, we believe, when we're looking at potential, you know, M&A on the ambulatory side or de novo development. We're working with potential new partners. I think, again, the biggest issue on the expense side has been the contract labor.

Operator

Thank you.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Okay.

Operator

Our next question comes from the line of Brian Tanquilut with Jefferies. Please proceed with your question.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Yeah. This is gonna be our last question, operator.

Brian Tanquilut
Senior Analyst, Jefferies

Yeah. Thanks for squeezing me in. Brett, just a quick question on just the trends at USPI. Curious what your thoughts are on some of that deceleration in case growth that we saw in the quarter, and maybe if you can give us any color on the trend, intra-quarter and what you're seeing now in terms of any sort of recovery specific to the ASC. Thanks?

Saum Sutaria
CEO, Tenet Healthcare

Hey, Brian, we're not gonna comment on, you know, July and into this quarter, but you know, on any of the business units as Dan indicated. Go ahead, Brett.

Brett Brodnax
Executive Chairman of USPI, Tenet Healthcare

Yeah. Yeah. Okay. Hey, Brian, I'll just touch briefly on kind of the volume for the quarter. Look, it was slightly down, as you heard, on a same-store basis, but we're, you know, still tracking to 100% of 2019 volume. This was with an elevated cancellation rate over prior year, primarily as a result of increased COVID activity. I think as Saum Sutaria mentioned, some physician's offices simply aren't back to pre-COVID levels. That said, our net revenue per case was ahead of plan at 3.7%. We managed expenses well and grew EBITDA 15% year-over-year. We're pretty pleased with the quarter overall.

Dan Cancelmi
EVP and CFO, Tenet Healthcare

Okay. Well, thank you, everyone. We appreciate the questions, and have a nice day.

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