United Parcel Service, Inc. (UPS)
NYSE: UPS · Real-Time Price · USD
108.24
+1.22 (1.14%)
At close: Apr 27, 2026, 4:00 PM EDT
108.38
+0.14 (0.13%)
After-hours: Apr 27, 2026, 7:52 PM EDT
← View all transcripts

Earnings Call: Q2 2015

Jul 28, 2015

Speaker 1

Good morning. My name is Steven, and I will be your conference facilitator today. At this time, I would like to welcome everyone to the UPS Investor Relations Second Quarter 2015 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. And after the speakers' remarks, there will be a question and answer period.

Please note, we will take only one question from each participant to accommodate more analysts during the call. It is now my pleasure to turn the floor over to your host, Mr. Joel Wilkins, Investor Relations Officer. Sir, the floor is yours.

Speaker 2

Good morning, and welcome to the UPS Q2 2015 earnings call. Joining me today are David Antony, our CEO Richard Perritz, our CFO along with International President, Jim Barber President of U. S. Operations, Myron Gray and Chief Commercial Officer, Alan Gershenhorn. Before we begin, I want to review the Safe Harbor language.

Some of the comments we'll make today are forward looking statements that address our expectations for the future performance or results of operations of the company. These statements are subject to risks and uncertainties, which are described in detail in our 2014 Form 10 ks and 2015 10 Qs. These reports are available on the UPS Investor Relations website and from the Securities and Exchange Commission. As a reminder, in the second quarter last year, UPS completed the transfer of post retirement liabilities for certain Teamster employees to define contribution healthcare plans. As a result, the company recorded an after tax charge of $665,000,000 reducing Q2 'fourteen diluted earnings per share by $0.72 In our remarks today, all quarterly and full year comments and comparisons will

Speaker 3

refer to

Speaker 2

2014 adjusted results. In addition, we will discuss UPS' free cash flow, which is a non GAAP financial measure. The webcast of today's call along with the reconciliation of non GAAP financial measures are available on the UPS Investor Relations website. And just as a reminder, please ask only one question, so that we may allow as many as possible to participate. Thanks for your cooperation.

Now I'd like to turn the call over to David.

Speaker 4

Thanks, Joe. Good morning, everyone, and welcome. We are pleased to share results of another solid team for their efforts. This is the 2nd consecutive quarter of double digit EPS growth, which demonstrates we are successfully executing and generating improved performance. UPS grew operating profits and expanded margins across all three segments.

In the U. S, we remain focused on growing the business, effective revenue management and delivering operational improvements. Although the economy slowed somewhat, we made progress on executing our plan. Our International segment continues to have positive momentum with our operating profit, up more than 17%, primarily led by strong results in Europe. Our ongoing investments and integrated operating model are driving increased customer demand around the world.

Our Supply Chain and Freight segment also had a solid increase in operating profit. The result was led by Forwarding as it continues to pursue a disciplined pricing strategy across key trade lines. Clearly, we're making good progress this year. We're highly focused on executing our strategy to create unmatched value for UPS customers and UPS shareholders. We will accomplish this continuing to build on the strategies guiding our business.

They are expanding our network capacity, improving operational efficiency, focusing on high growth markets and delivering industry specific solutions. In the area of expanded network capacity, we made key announcements during the quarter. In Germany, we doubled the capacity of the UPS hub in Nuremberg. This automated facility is ideally situated to link Eastern and Western European trade lines. We announced an expansion of UPS Worldwide Express Freight Service adding 5 emerging markets in Latin America and 3 in Europe.

This guaranteed service is designed for urgent, high value and heavyweight international shipments. In another high growth market, UPS implemented several enhancements throughout Asia to improve service coverage and network speed. The moves accelerated intra Asia transit times by up to 1 full day connecting 41 key markets. These improvements will position UPS to further capitalize on the fast growing intra Asia marketplace. We continue to make good progress expanding UPS Industry Specific Solutions.

To broaden our global healthcare network, we announced 2 new facilities in the Netherlands. These new sites add capacity and simplify customer access to our global distribution network. We also opened an automated distribution facility for Pratt and Whitney in New Hampshire. This facility is a great example of how we collaborate with aerospace companies by offering specialized solutions that provide them with competitive advantages. While these investments help UPS grow, strategic acquisitions speed the implementation of new capabilities across our global network.

In fact, UPS Capital recently acquired 2 specialized high value logistics companies ParcelPro and IPS. They enhance our global small package network for secure shipment and insurance solutions for high value goods in Europe, Asia and the U. S. Another great example of acquiring capabilities in one region and implementing them globally is our purchase of Keyala, which we have referenced in the past. We've refined and improved this unique e commerce delivery solution and launched it globally as the UPS Access Point.

In the U. S, we had very positive results in 5 initial markets. Today, I'm excited to announce we are accelerating the rollout of this delivery option to more than 100 U. S. Cities.

By year end, we'll have more than 8,000 locations in the U. S. And more than 22,000 globally. The UPS Access Points location provide a convenient and secure alternative to home delivery in order to enhance the e commerce delivery experience for consumers. It's an important part of our strategy to offer unique customer solutions and improve e commerce profitability.

Before I turn it over to Richard, I would like to applaud the passage of the U. S. Trade Promotion Authority Bill. TPA will help facilitate trade agreements that provide growth opportunities for UPS and our customers. We all know that trade is vital to the U.

S. Economy supporting global growth and spurring spurring job creation. I understand that negotiators are making headway on the Trans Pacific Partnership agreement. We urge them to resolve final outstanding differences and for the U. S.

Congress to approve the agreement. We also encourage negotiators to make progress on TTIP, another critical agreement that will enable international trade. To summarize, I'm pleased to say that we're on track with our earnings growth and pace of investment. Based on our recent performance, we fully expect to obtain the higher end of our guidance range. Our progress to date, especially in the International segment, makes us confident in our strategic direction and 4 year plan.

Richard will now take

Speaker 5

you through the details. Thanks, David, and good morning. I'm glad you could all join us this morning. It's great to speak with you on my first official earnings call. I've had the opportunity to meet many of you, the analysts and investors who know our company so well.

Those meetings gave me a better appreciation for the market perspective on UPS as an investment. I heard the importance of execution in the current business model as well as looking for future opportunities to grow this business and create value. Your open and honest feedback is appreciated by me and it will be useful as we move this great company forward. Now let's turn to the Q2 results. UPS delivered better than expected results.

The international group continues to show strong momentum with key initiatives around the world contributing to our especially in Europe. The U. S. Domestic business is on track with its revenue management and efficiency gains. However, we are seeing some softening in the economy.

Our supply chain and freight results were lifted by improvements in the forwarding unit. Market pricing and customer mix drove better than expected results. Together, the segments produced earnings per share growth of 12%. Turning our attention more specifically to the U. S.

Domestic segment, where operating profits increased to $1,200,000,000 The operating margin expanded to 13.6 percent as a result of the pricing initiatives and productivity improvements from technology implementations such as Orion that we've talked about in the past. Packages per day were up 1.8% driven by a 15% increase in deferred air products and UPS Sherpa's growth of over 8%. On the other hand, total average daily volume comparisons were lowered by 50 basis points versus last year due to a second quarter benefit in 2014 for a large catalog shipment. This year UPS experienced balanced commercial and residential growth. The pace of B2C expansion continued slowing, while B2B gains were due to omni channel and return services in the retail sector.

Reported yields were flat with decline in fuel surcharge revenues. Turning to International and this is where the segment set a new high in 2nd quarter operating profit, our profit rising more than 17%. Our results are due to a balanced approach, a balance of export shipment growth, network efficiency gains and a strong focus on revenue management initiatives. These areas also drove significant expansion of our operating margin. But keep in mind, it was magnified by the weakening of the non U.

S. Currencies. Looking at the top line in this segment, international revenue adjusted for currency increased 1.5% over the prior year. I received a lot of positive feedback on the transparency of the new currency schedules we added last quarter. We kept the schedules that show the impact of currency changes on our reported revenue.

Revenue management initiatives have boosted base rates across the globe. However, there is about a 3 50 basis point headwind due to lower fuel surcharges in 2015. Looking at yields, there is some impact from shift of products as reported revenue per piece on a currency adjusted basis decreased 2.4%. Although the biggest impact to reported yields is due to fuel surcharges, if we factor out fuel, revenue per piece was slightly positive. The international success is due to robust export volume growth that remains strong at 5.5% growth driven by an intra Europe shipment growth of over 8.5%.

The strength of the U. S. Dollar contributed to greater U. S. Import shipments primarily from Europe, while exports out of the U.

S. Were down slightly as the dollar increased in value. Looking at the Supply Chain and Freight segment, operating profit jumped 18% to $207,000,000 and margins expanded to over 9%, driven primarily by the improvements in the forwarding unit. The forwarding unit is executing a disciplined revenue management strategy focused on profitable trade lane growth. As a result, revenue declined as certain lower yielding contracts were not renewed.

Market conditions in the international airfreight business allowed the unit to capitalize as buy rates dropped quickly providing improved pricing spreads during the quarter. Operating profit increased and margin expanded to high single digits. The distribution unit continues to expand its industry specific solutions in order to win more and win faster, opening new facilities around the world like the ones David mentioned earlier. Revenue growth was led by mail services, healthcare and aerospace gains. UPS freight revenue declined 2.5%, primarily due to lower fuel surcharges and a drop in the LTL tonnage.

Pricing discipline in the unit was evident as we saw LTL revenue per hundredweight increase 1.4%. Now let's turn and talk about our cash position. For the 6 months ended June 30, UPS generated $3,300,000,000 of free cash flow after reinvesting in the business with capital expenditures of about $1,000,000,000 In terms of shareholder distribution, so far this year, UPS has paid $1,300,000,000 in dividends, an increase of 9% per share. We've also repurchased more than 13 point 5,000,000 shares for just under 1 point 34.5% primarily due to a onetime tax credit. Now let's turn and discuss our guidance for the rest of the year.

Total company first half results came in a little better than anticipated, primarily due to the improved international performance. As we previously guided, 3rd quarter earnings per share is expected to be up modestly due to tough comparisons with the same period last year. Earnings per share growth in the 4th quarter should be slightly above our guidance range. Now let's turn and talk about the individual units. In the U.

S, we expect domestic volume to increase between 2% 3% as a result of the slowing pace of growth in the economy. Revenue should grow at a slightly faster pace as base rate pricing remains strong. However, lower fuel surcharges well continue to weigh on reported yields. U. S.

Domestic operating profit in the 3rd quarter should be flat with last year. It's due to the tough comparisons created by lower workers' compensation cost in 2014. 4th quarter operating profit is anticipated to grow in the low double digits. Full year operating guidance remains unchanged at 5% to 9%. In the International segment, we expect to see positive momentum continue in the second half of the year with operating profits at the high end of our 6% to 12% range.

Revenue growth in international will continue to be challenged by currency changes and lower fuel surcharge revenues. We are confident of the international guidance because of our balanced approach of growing the business, creating network efficiencies and strong revenue management initiatives we have implemented. In the Supply Chain and Freight Groups, second half operating margins are predicted to continue to be around 9%. Top line growth will be muted in Supply Chain and Freight as the forwarding unit continues to implement their initiatives and change their customer mix. To summarize the quarter's results, positive progress is being made across all segments of our business.

All segments improve profitability and margins. The investments we are making in new capacity and capabilities are starting to pay dividends. We are successfully executing our strategy today while we continue to identify both organic and new accretive growth opportunities for the future. The confidence we have in meeting those objectives is demonstrated by our move to the higher end of the guidance. Thank you.

Now I'll ask the operator to open the line. Operator?

Speaker 1

Our first question will come from the line of Nate Brockman of William Blair. Please go ahead.

Speaker 6

Yes. Good morning, everyone, and thanks for taking the question. I'm just wanting

Speaker 7

to talk a little bit

Speaker 6

on the domestic side with the comments of things slowing a little bit. One is that relative to just expectations from the start of the year or is something really going on currently? And how do you disassociate that from whether any of your other customers might be doing a little bit more themselves and if that's taken an impact? And if indeed you believe that slowness to continue for the year, will that hurt any of your expectations going into peak season in terms of the benefits on profitability particularly expectations for greater route density both real and synthetic?

Speaker 4

Okay. This is David. That is a heck of a question. I will start the answer and then I'll hand it over to Alan. You can talk a little bit about from a customer standpoint.

But to get to the economy, recent economic news has just been mixed and it's caused us to be cautious. The continued strength of the U. S. Dollar and I think this impending rate hike by the Fed appears to be holding back some U. S.

Growth. If you just look at in January, the GDP forecast, we thought it was going to be about 3.1%. And now the thinking in July is about 2.3%. So that's a pretty significant decrease. Retail has been uneven and we saw it soften a little bit in June.

And so that's the reason that we're cautious. Obviously, we had a good Q1 a good Q2, but a little bit cautious about the U. S. Economy. Alan, you want to talk a little bit about from a customer standpoint?

Speaker 8

Yes, Nate. A couple of things to keep in mind. Remember, back in the Q2 of 'fourteen, we've got some tough comps. We had some of our best ground growth in 2014 Q2 at up above 8% growth. So, when you look at the 2 year growth comparison, we're up about 9% versus 2Q 'thirteen.

Also, we had a very large catalog shipment last year that was about a 50 basis basis point positive impact on the Q2 last year. While the overall growth this year was just shy of 2%, we've had some really strong deferred air growth at 14%. And even with lapping some 60% year over year growth on Surepost For the first half of twenty fourteen, we still had excellent Surepost growth at 8%.

Speaker 1

Thanks. Our next question will come from the line of Tom Wadewitz of UBS. Please go ahead.

Speaker 9

Yes, good morning. Wanted to ask you on the pricing side and just I guess a question on how that came through in the numbers for ground yield. I know there's fuel surcharge impact, but if I look at ground yields were up about 1%, 1.1% in 2nd quarter, they were up 3.1% in Q1. So I don't know if you could give some color on why there's that deceleration and if the kind of core price still looks pretty strong. And then in terms of any thoughts on peak season surcharge, whether that's likely at this point or whether we should be cautious on our view on that, so on the broader pricing front?

Speaker 8

On the ground, you can see the RPP showing plus a little over 1%. And what you've got there is a fuel surcharge drag of a couple of 100 basis points that's putting a drag on that as well as the large customer versus small customer mix. And obviously, we're growing our sure post faster than our ground residential. And then you've also got the omni channel there where we've got some shorter zone. But on the base rates, we are absolutely at the high end of the 2% to 3% range.

And our tactics of creating value for customers along with the revenue management associated with the GRI, Dimweight and other value added accessorials are all working. And we're obviously very, very pleased with the yield. As far as peak goes, we're certainly focused on improving the residential profitability year round. And like I said, we're at the higher end there, the 2% to 3%, and that's going to have an impact on residential and peak. And we are going to continue to address peak on a customer by customer basis, really understanding what their needs are, the value of solutions and market conditions and price them accordingly.

Speaker 1

Next question will come from the line of Ben Hartford of Baird. Please go ahead.

Speaker 10

Yes, thanks. Maybe Richard this is probably directed to you since you're since this is the first time at the helm for you with the call. On the heels of some of the recent industry news speculation with regard to your acquisition strategy specifically targeting a large truck broker, I won't ask you to comment on that specifically. But maybe generally speaking, can you provide some context to your perspective on how you view the business from an acquisition standpoint? What are some targets or goals?

And really how do you view your industry leading return on invested capital? And could your focus change a little bit to broaden the scale or opportunities as it relates to acquisitions going forward? Some perspective there would be helpful.

Speaker 4

Okay, Ben. This is David. I'll take the first part of that question. Then as you accurately predicted, I'll turn it over to Richard. But really, well, first, when it comes to any rumors that may be out there, obviously, we can't respond to rumors as you know.

And UPS does not discuss M and A activities just due to confidentiality and competitive reasons. But getting back to the more general understanding of what we are looking for is really in 3 different areas. First is, what are new opportunities that would allow us to expand our portfolio and allow us to give additional value to our customers. We also look at geography. Is there certain geographies that we could strengthen our offering?

And then 3rd, we look at what capability does our network presently need that we don't have and whether it's an adjacent industry or whether it's a different service offering. So that's in general the way that we look at it. Richard, do you want to talk a little bit about the Roark and our

Speaker 5

how the business stands alone, but also as we integrate it into our business what it does. And so obviously over time what happens with our acquisitions is that the ROIC becomes closer to the characteristics of the UPS ROIC as it expands the capabilities David talked about and such as Kiala where it started out as a standalone with a very small road and now its value to the UPS network is much greater. So we look at it as growing it into the UPS network also increases and is important to the acquisition that are it takes on the attributes of our financial discipline as well. Thanks for the question.

Speaker 1

Our next question will come from the line of Tom Kim of Goldman Sachs. Please go ahead.

Speaker 11

Good morning and thanks for your time. Congrats on the quarter. I wanted to obviously, we appreciate your confidence guiding toward the higher end of the range. It certainly seems that you're bucking the trends on global airfreight trends and frankly indicates that we've been looking at have been deteriorating. So it's great to see you guys outperformed there.

And I know we've talked previously about how Europe is driving all of that. My question is around China. As you know, concerns around that market have only increased recently with the market sell off. And as I think about your business, I believe it's predominantly exposed to China export. And if that's fair, I would certainly love to hear that affirmation.

But I am wondering to what extent you can provide color around your exposure to China imports and the domestic market, which obviously would be more impacted by slower China? Thank you.

Speaker 3

Tom, it's Jim. I'll pick that one up. I think obviously the last couple of days in the market have been unique to say the least. I think we look at that though as really more of a domestic phenomenon as opposed to really aligned into our business. We still are firmly in the export import business in China.

Most recently, we were up about 5% to 6%. We continue to focus on the middle market. And so we continue to be in China for the long term. So really those factors that are going on as they move to more of a domestic GDP consumption, we have to keep an eye on it. But our business is aligned to grow almost regardless of that through the import exports and the supply chain and forwarding business.

So that's kind of the way we look at it right now.

Speaker 11

Okay. Great. Thank you.

Speaker 1

Our next question will come from the line of Ken Hoexter of Merrill Lynch.

Speaker 12

David, can you dig into the comments on the slowing B2C just a little bit, maybe flesh that out? Is that a slowing overall market? Are you losing volumes to other modes? And I guess if you compound that with your thoughts on the slowing economy, do you now need to get out ahead of this and I don't know cut costs, eliminate trade lanes, lower CapEx? Is there anything you need to react at this point?

But I guess primarily thoughts on the other commentary around the slowing B2C? Thanks.

Speaker 8

Yes, Ken. Hey, this is Alan. I'll take that. We're certainly we're about where we thought we would be. We think the economy was certainly slower for sure.

The B2C pace, I think the secular trends are still in place, although it did slow again. You got to remember we had those tough comps from last year. I'd also say that the on the B2B side as a demonstration of e commerce, the omnichannel and the returns are still very, very strong.

Speaker 4

This is David. Allen talked about the tough comps. You just have to look back and if you look at 2 years ago and compare what our volume is today, you actually see an increase of 9%. It's just that when you compare them to the comps of last year that you get a little bit different perspective. So good question.

Thank you. And operator, we're ready for the next question.

Speaker 1

Our next question will come from the line of Kevin Sterling of BB and T Capital Markets. Please go ahead. Thank you and congratulations on a nice quarter gentlemen. You talked about UPS Forwarding benefiting from improved market conditions and customer mix. Maybe could expand a little bit more upon the improved market conditions commentary?

Is that more of a function of better buy rates? Or is that in conjunction with maybe a pickup in volume? Just maybe a little more color around those improved market conditions you're seeing in forwarding? Thank you.

Speaker 3

Okay, Kevin. It's Jim. So first let me start with the overall forwarding results are really balanced. I'll get to the IAS specific in a second. But when you look at the North America freight network, ocean brokerage, NIAF, they all had really solid quarters for us.

We've told you guys back in 2014, we've come into this with a very focused go to market strategy of the right tonnage, the right customers in our balanced network. We did that. With specifics to the market right now, what's going on is the way we see it, we've got about 12% more capacity in the market than we thought. What that does is drop obviously the buy rates and it opens it up a bit. We think that will last about 3 more months maybe 2.5 as we come up into the retail peak season.

At that point, we'll continue to adjust, but we did get some tailwinds. I would say the majority of the results are really kind of because of the right focus, the right customers, the right tenants and the off network the balance of that is some tailwinds on the market.

Speaker 1

Our next question will come from the line of David Vernon of Bernstein. Please go ahead.

Speaker 7

Hi, good morning guys and thanks for taking the question. So if we look at the leverage that UPS is getting in international, can you help us to understand what's driving the upside? I'm specifically trying to figure out if it's the benefits from maybe better profitability in the longer haul sort of cross ocean package business or maybe you guys are just getting a lot more leverage on the high rates of intra European growth than maybe we would have expected? Just trying to sort of look at it from the inside out. Are you getting better growth out of the cross solution business or more intra European?

Speaker 3

Yes. I'll start with that. So look the let me just say this. We talk a lot about Europe, but we also over the last year and a half have really done some good work in Asia as well, largely around our intra Asian network. David made some of those references in the opening comments.

But we really had to kind of get that intra Asia network built up after we built it to the right place and the team's done a great job. Europe continues to do very well. So really the Asia Pacific that has intra Asia and the trunks back to Europe and U. S. Are performing very nicely.

Europe as we've said it's about a balanced mix of product mix, yield mix and then cost management on the back the capital that we talked about and putting extra $1,000,000,000 of capital into that part of the UPS network. So it's really a combination of those 2. And then I would say at the same time, I would ask you not to lose sight of as these results come out, we're also taking advantage of actually investing in emerging markets and continuing to expand as we said in opening comments and some of the other capabilities. So we're kind of blending it all together and that's kind of what you see in the bottom line results.

Speaker 4

We do have we do see a lot of strong momentum in our international business. And one of the key factors is definitely the Pan European network that we put in place maybe a few years before its time before the market started shifting to a Pan European inventory replacement model. And now that that transition is happening, we just got the right network in the right place at the right time. And Jim and his team is just doing an excellent job with it. Thank you.

And next question please operator.

Speaker 1

Our next question comes from the line of Allison Landry of Credit Suisse. Please go ahead.

Speaker 13

Thanks. Good morning. I was wondering if you could discuss the impact of fuel and the lower buy rates in the forwarding division that you saw on the purchase transportation expense line item. It looks like there was a more pronounced sequential decline as a percent of sales than the historical average. So any color that you could provide with respect to this and maybe how to think about it going forward?

Thank you.

Speaker 5

So I think I'll start by talking about the impact of fuel in total and then I'll turn it over to Jim to talk a little bit about the Forwarding Group specifically. When we look at the total company and adjust for fuel, we're talking about a growth rate of about 1.5% versus what's reported. So fuel this quarter had the biggest year over year change that we expect or that we've had in 2015. So because of the large 300 basis points in ground and 3 50 basis point difference in air, it had a big impact on reported revenue. And you see that in the revenue number.

In fact, it's worth mentioning that we're pretty happy with where our revenue growth has been, but it's been masked by both fuel and currency. Those 2 combined would take revenue growth to almost 4%. So there's something around the neighborhood of $700,000,000 difference in reported revenue versus the commodities. Jim, why don't you talk about the awarding?

Speaker 3

Yes. Allison, the only thing I would remind you and come on the back that was what I just mentioned a minute ago and that is that we've come at this with a very targeted approach. Last year, we grew effectively on its almost double digits quarter over quarter over quarter, which obviously hits the top line. This one has been much more muted. It's about flat tonnage year over year.

But the product mix and the tonnage we're bringing in, you can see how it affects the bottom line as well. And as I said or we talked about that buy rate, we figure is down about 7% where we thought it would be coming into the year. That translates also the bottom line and I spoke and how we see that going forward. So that's kind of how we manage the results.

Speaker 1

Our next question will come from the line of John Barnes or excuse me, Chris Wetherbee of Citi. Please go ahead.

Speaker 14

Thanks. Good morning. Wanted to touch a little bit on the guidance, specifically around the Q4 as

Speaker 8

you expect sort of a

Speaker 14

bit of a ramp back up to low double digits on the domestic side. I guess when you think about sort of e commerce customers and preparing for the peak season, you have about 4 months to go. I guess how far through the process are you in terms of talking to customers, getting them prepared for what they might need to do from both an operational perspective as well as sort of a pricing perspective as you're at this point in the game? I just want to get a sense of sort of how far you are through that process, maybe what else needs to be done as you go through the next 4 months in advance of peak? Thank you.

Speaker 8

Yes. This is Alan. Our peak season planning for 2015 started right after peak 2014. So we've been having discussions with our customers on the solutions that we need to put in place, the capacity planning, visibility we need, the forecasting and so on and so forth. So, this is an ongoing process that happens throughout the years.

We don't discuss the individual customer pricing, but we do have comprehensive peak pricing initiatives underway to increase revenue from the customers that surge and ultimately drive significantly greater cost at peak. And this solutioning and pricing is really separate and distinct from our year round revenue management and solutioning and it's helping us better align our revenue with our cost. And now maybe Myron want to talk a little bit about what we're doing on the operations side?

Speaker 15

So, Chris, this is Myron. We're certainly on plan as it pertains to operations. Earlier, Alan alluded to access points. So we're going to deploy them in over 100 cities and we'll have over 8,000 access points by the end of the year. It's a win for the customer, for the constant needs and certainly for UPS as we'll be able to drive delivery density.

Along with that, we'll continue to deploy operational technology at a faster pace. We'll have over 70% of our drivers deployed on Orion by the end of year. There are 10 projects that we certainly are addressing that either allude to hub modernization, automation or expanded capacity. And we our flow through at the end of peak season will be enhanced by over 6%. And then we're also going to as I've alluded to before tighten up operations.

We'll extend our drivers delivery day a bit and won't use as many drivers as we've used in the past to lower our costs. So we're on plan and we're pleased with where we are today.

Speaker 4

This is David. Everyone in our organization is focused on making sure that we have a good peak for investors, customers and employees. And we absolutely feel like that we're on track and where we need to be at this time and we're focused on where we need to go between now and peak. So thank you for the question.

Speaker 1

Our next question will be from the line of John Barnes of RBC Capital Markets. Please go ahead.

Speaker 7

Hey, thank you. Hey, just

Speaker 16

a follow-up on that. I mean, you mentioned capacity planning. I know last year you made a concerted effort to over resource the network for a period of time to ensure the service kind of came through. How do you balance the capacity planning with some of the comments you've just made on maybe seeing some slowing in B2C, some signs that maybe the economy is a little softer, retail has obviously been a mixed message. How are you walking through this process of kind of figuring out that capacity planning, resource planning when you've got this backdrop that maybe is a little softer than you anticipated?

Speaker 15

So as Alan alluded to earlier, we've been collaborating with our customers since the beginning of the year and this is much even earlier than what we've done in the past. So we're certainly going to stay close to what their projections are and we'll flex the system based on what we believe the volume pinch points may be. I also alluded to the projects that we have in place this year to expand capacity. And if you'll remember last year, our pinch points were network related and not delivery related. So we'll flex our drivers based on the capacity that we see and we believe that these expansion and capacity projects that we have in place will improve our flow through to the point that we can control our costs.

Thank you.

Speaker 1

Our next question will come from the line of Jack Atkins of Stephens. Please go ahead.

Speaker 9

Good morning and thanks for taking my question. I was wondering if you could comment on the competitive landscape in the U. S. Ground segment. Given the Postal Service wants to become a bigger player with some of the larger e commerce shippers and you're seeing certainly a more competitive dynamic among the regional players out there.

What are you seeing as you try to implement these above trend historical these above trend pricing increases? And are you seeing any disruptors in the marketplace given a more sluggish domestic

Speaker 8

economy? The U. S. Market has always been competitive, but I would tell you that where we're seeing the growth right now in the e commerce area, nobody has a better solution out there than UPS with our e commerce ecosystem, whether it's omnichannel, our synchronized delivery solutions, returns, our SurePost and SurePost Redirect, UPS My Choice, UPS Access Point that Myron talked about. So we're real confident in our ability to achieve our plans from both the top and bottom line perspective.

Speaker 4

And one of the reasons that we're so confident, this is David, is that the unique solutions that we continue to focus on that are going to help not only during peak season, but throughout the year to remain competitive and to provide the value to our customers that they're combined with UPS My Choice just combined with UPS My Choice just gives us a real differentiator and to offer the marketplace. So thank you for the question.

Speaker 1

Our next question will come from the line of Jeff Kauffman of Buckingham Research. Please go ahead.

Speaker 10

Thank you. Thank you very much. A lot of my questions have been answered. So let me follow-up more on the investment side. You're now rolling out Access Point.

You had accelerated Orion. You're seeing a little bit of a softer patch domestically on the retail side.

Speaker 1

Have you given any thought

Speaker 10

to the capital spending for the next 1 to 2 years?

Speaker 5

Jeff, this is Richard. Thanks for the question. When we think about investing in our network, we think about the long term benefits. And we think it's important that continue to manage this network and the highly integrated parts of the network for the long term. And so as we look at what's happening with volume, there might be little tweaks, but overall we're adding capabilities and enhancements that are going to help our customers for the long term.

Thank you.

Speaker 2

Thank you.

Speaker 1

Our next question will come from the line of Scott Schneeberger of Oppenheimer. Please go ahead.

Speaker 11

Thanks very much. Over in the supply chain and freight category, just curious, could you elaborate a little bit on the mail services with distribution? And then as a follow-up, just freight pricing in freight, if there's a little bit of slowing growth in the market, what you can do there? Thanks.

Speaker 3

Yes, Scott, it's Jim. The mail services as most of these products are designed to do is provide a solution to a customer that the other products in the portfolio don't. Obviously, it's if you will an asset life business that we're glad we're in it. We'll continue to invest in it the right way. We've got a lot of customers that are using all of our products.

And so it's not one product versus the other. But obviously, we have the share post on the other side as well as Mail innovations. But it's a product that we are glad to be in and we plan to continue invest in it and it just complements all the other products that we have for our

Speaker 4

customers. From our supply chain and freight perspective overall, we are seeing good growth and they had a good quarter and we've got a good focus and expect that we will continue to see good results. Thanks.

Speaker 1

Next question will come from the line of Brandon Oglenski of Barclays. Please go ahead.

Speaker 7

Good morning, everyone. Congrats on the better quarter here. Richard, I want to come back to a near term question, because I think it's important here. But can you comment on the FX impact in international this quarter? Because it would seem to me that if you're translating foreign currency into a shard dollar, it would actually be negative on earnings.

So is there some hedge impact that we should be thinking about? And if I extrapolate your guidance in the back half of the year, it sounds like you're talking for sequential deceleration in international margins. Is that the right way to think about it?

Speaker 5

Yes. So let's first talk about currency because currency really has an impact to the top line and the bottom line for UPS. On the top line, obviously, there's lower reported revenue as the dollar strengthened. And in the schedule I had referenced earlier, there's about $320,000,000 less revenue. On the bottom line, our hedges are protecting our profits, not creating profits.

And the hedge allowed us to make sure our profit level stayed the same, but we did have about a $15,000,000 drag for the unhedged currency. And that's part of that unhedged currency drag that we talked about for the year. It had a minimal impact, but at the same time, there are currencies that are moving very quickly and exposures aren't large enough for us to take a position on those.

Speaker 4

What's the second question?

Speaker 2

The second question is about the second half of the year.

Speaker 5

Okay. And on the second half of the year, our guidance really is at the higher end of our where we expect it to be and it's really driven by the Q4 that you mentioned, but in the Q3 there's some tough year over year comps. In the Q3, we had a very high earnings per share, 14%. We talked about the volume that drove that. And there were some wage deflation productivity improvements and we expect some of that to continue.

But there was also a true up of workers' comp with a credit and we just don't think the credit

Speaker 8

will be quite as large

Speaker 5

in the Q3. And so when you put them together, we're growing our profits in both the 3rd and the 4th quarter and we expect to hit the high end of our guidance.

Speaker 1

Thank you. Our next question will come from the line of Scott Group of Wolfe Research. Please go ahead.

Speaker 7

Hey, thanks guys. Good morning. So just wanted to follow-up on a couple of items with you Richard. The currency hedge impact that you talked about in the second quarter, how should we think about that hedge benefit in 3rd Q4 and then into 2016? And then also on the fuel side, you gave good color on the revenue impact.

Can you just help us think about the net impact on profitability for each of the segments in the quarter?

Speaker 5

Sure. First we'll talk about the currency hedge. One of the things we talked about in previous calls as well is that we took a multi year approach to the hedge. We really did that as the currency was at the 1.30 $5,000,000 $1.33 range. So we have coverage on the currency all the way through the end of 2016.

Speaker 17

And because

Speaker 5

of that, we don't think there's an impact that you should be thinking about on that. In terms of the fuel and the net fuel, when you think about fuel, there's a lot of ups and downs, but the bottom line is it's almost neutral to the profit line. There is a slight drag in the domestic in the second quarter, but it's not enough to really talk about at this point. But overall, our fuel surcharge is meant to be a natural offset to the changing volatility of fuel prices, so that it's taken into account.

Speaker 7

All right. Helpful. Thank you, guys.

Speaker 1

Our next question will come from the line of Kelly Duarte of Macquarie. Please go ahead.

Speaker 13

Hi. Thanks for taking the question. I know there's been a lot of discussion about slowing B2C growth. So I'm just curious if you can estimate for us how much of the business is industrial related versus consumer driven? And I'm pretty sure it's pretty different within the segment.

So I need to comment on that. And then maybe just a big picture insight into how you see industrial versus consumer parts of the economy moving and maybe how you might have to make some adjustments to the network if that's changed since you first put out the operating plan for this year?

Speaker 4

Okay. I'll take the second part of the question about the economy and then turn it over to Alan. So we have talked about seeing B2C the pace slowed down just a little bit. We don't at all want to leave people though with the impression that B2C is not going to continue to grow and it is, but just the pace of growth has slowed just a little bit. And the other part from the industrial or the manufacturing side, we've seen 4 quarters of increase from the manufacturing sector.

But really this quarter, we saw that I was going to call it even, but it was just a slight decrease. So that's one of the reasons that we're a little manufacturing sector rebounds. But I'll turn it over to Alan for the first part of your question.

Speaker 5

Yes, Kelly.

Speaker 8

Really the split right now in the U. S. Is about 45% B2C, 55% B2B. And like David said, the manufacturing and some other sectors that were related to B2B have slowed down a little bit. The B2B this quarter was primarily driven by retail with returns and omni channel.

Next question?

Speaker 1

Our next question will come from the line of David Ross of Stifel. Please go ahead.

Speaker 9

Yes. Good morning, everyone. I wanted to talk a little bit about UPS Freight. Shipments were flattish year over year, a little down, probably reflecting the industrial economy that you just talked about there, David. But when I look at yield, adjusting for weight per shipment, it looks like yield was down year over year unless something went on with average length of haul.

Was average length of haul up, down? What was the impact there? And then what was kind of true pricing like in the LTL?

Speaker 15

Good morning, David. This is Myron. Overall, as you know, the U. S. Freight market is down 1.5% to 2%.

However, our base rates and bottom line continues to be supported by a disciplined strategy, which is our focus on the middle market. So the average tonnage was down, but revenue per ton continue to actually grow because of our rate actions that we're taking on some lower yielding customers and we see it

Speaker 9

It's about the same. It's about the same. Okay. Thanks.

Speaker 1

Our next question will come from the line of Rob Spammon of Deutsche Bank. Please go ahead.

Speaker 18

Yes. Thanks for taking the question. We heard a lot of talk a couple of weeks ago with regard to July Black Friday events.

Speaker 8

And I was curious if you could talk

Speaker 18

a little bit about how that volume if we should be expecting any sort of meaningful impact in the Q3? And could you talk about the performance during that kind of summer peak type volumes? And if there were any incremental resources that you added to the network? Yes.

Speaker 8

Hey, this is Alan. Look, as we all know, there was a number of retailers out there that had a number similar events. And we're actually excited about this innovativeness that's going to continue with e commerce. It obviously drives significant small package growth and redefines how business is done and UPS will benefit and continue to benefit from those type of promotions. And certainly, our ability to develop the solutions that I talked about earlier with our e commerce ecosystem gives us the ability to flex our integrated interoperable network to support those kind of promotions very cost effectively.

The last thing I'll say is that, I think it's also a demonstration of the potential to drive and shift demand that there's going to be some definitely learnings from. For example, we've talked on prior calls about the U shaped volume between Thanksgiving and Christmas. And certainly, if we can better level that, working with our retailers, that's going to help out our retailers and UPS alike. Thanks.

Speaker 18

Thank you.

Speaker 1

Our next question will come from the line of David Campbell of Thompson, Davis and Company. Please go ahead.

Speaker 17

Thanks for taking my question. I'm glad you guys had a good quarter. I just wanted to ask about the last 6 months. Someone mentioned, I think that operating profit in the international operations would be up 15%, but I'm not sure I got that right. Could you please clarify that for me?

Speaker 5

Sure. This is Richard. What we have guided to for the next 6 months is that the operating profit in international would be at the high end of the range that we've given of 6% to 12%. And that's what we've expected in the guidance and was in my talk.

Speaker 17

And so that rate of growth is also in the last 6 months, 6% to 12%?

Speaker 5

That's right. It's the high end of that range.

Speaker 17

Okay. Thank you very much.

Speaker 1

And our next question will come from the line of Matt Troy of Nomura Securities. Please go ahead.

Speaker 15

Yes, thanks. I just wanted to ask a broader question. The same day fulfillment market is one that's been receiving a lot of attention in the press. You've got Amazon launching in 14 major markets. Just wondering to the extent you could update us on your thoughts and your tests in the same day market.

That would be extremely helpful and what you might look at market sizes going forward?

Speaker 8

Yes, Matt. This is Alan. We've been in the same day market for about 20 years with on the B2B side with our Express Critical and forward stocking location network primarily aligned to high-tech and healthcare. As you know, there's a tremendous amount of innovation going on in the retail e commerce space including same day and we all know why that is, is because retail is expected to grow 4x the GDP. We saw an announcement this morning about one of the operators closing down their same day operations.

And quite frankly, I think we all know that the challenges to having a valid economic model for low cost shipping offers. Currently, the Same Day for e commerce has challenges with consolidating density and single piece stock economics that create profitability issues. So, we continue to monitor the space and look for cost effective solutions that are profitable that can serve the needs of our retailers.

Speaker 4

Hey, Matt, this is David. Because of the time that most of these e commerce orders are made, which is later in the afternoon, we're really seeing much more of a demand for giving our retailers, especially those with an omnichannel network giving them late pickups and then giving them local delivery the next day. And we've seen a lot of interest there and that's part of our business is growing and we expect that that will continue to grow at a pretty rapid rate. Thanks for question.

Speaker 15

Thank you.

Speaker 1

Due to time constraints, our last question will come from the line of Bascome Majors of Susquehanna. Please go ahead.

Speaker 2

Yes. Thanks for taking my question here. I was hoping you could give us a brief overview of your existing truckload brokerage operation and just a little color on the overall size, where you're regionally or customer focused, the growth rates you've been able to achieve and your desire to gain scale a bit more quickly through acquisition? And ultimately, is this business more strategically important to UPS as part of the bundle you can offer customers or really as a way to drive greater line haul efficiencies in your parcel and LTL businesses?

Speaker 4

Yes. This is David. I would talk about the full truckload brokerage. We do have an existing business that's part of our UPS Freight business. And we do have asset light businesses today that are part of this broad portfolio.

As far as speculating where we may or may not want to go with that business, especially as it may or may not be anything that I say be tied to rumors that are out there. As really as far as we could go with that, we have an existing business and we just like any other part of our business expect to grow that business. And thank you for your question. Appreciate it.

Speaker 1

I would now like to turn the conference back over to our Chief Executive Officer, Mr. David Abney. Please go ahead, sir.

Speaker 4

Yes. I would just like to close with a couple of things. One, very pleased that all three of our business units met planned performance or exceeded it and led to the results that we got to talk about today. We are clearly moving in the right direction to achieve our year long financial objectives. And we do see strong international momentum and we do have confidence that we're going to hit the upper end of our guidance range.

Thank you.

Speaker 1

Ladies and gentlemen, that does conclude our conference call for today. On behalf of today's

Powered by