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Earnings Call: Q1 2015

Apr 28, 2015

Operator

Good morning. My name is Steven, and I will be your conference facilitator today. At this time, I would like to welcome everyone to the UPS Investor Relations first quarter 2015 earnings conference call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer period. Please note, we will take only one question from each participant to accommodate more analysts during the call. Thank you for your cooperation. It is now my pleasure to turn the floor over to your host, Mr. Joe Wilkins, Investor Relations Officer. Sir, the floor is yours.

Joe Wilkins
Investor Relations Officer, UPS

Good morning. Welcome to the UPS first quarter 2015 earnings call. Joining me today are David Abney, our CEO, Kurt Kuehn, our CFO, along with International President Jim Barber, President of U.S. Operations Myron Gray, Chief Commercial Officer Alan Gershenhorn, and Richard Peretz, Corporate Controller and Treasurer. Before we begin, I want to review the safe harbor language. Some of the comments we'll make today are forward-looking statements that address our expectations for the future performance or results of operations of the company. These statements are subject to risks and uncertainties, which are described in detail in our 2014 Form 10-K. This report is available on the UPS Investor Relations website and from the Securities and Exchange Commission. The webcast of today's call, along with the reconciliation of non-GAAP financial measures, are available on the UPS Investor Relations website.

Just a reminder, please ask only one question so that we may allow as many as possible to participate. Thanks for your cooperation. Now I will turn the call over to David.

David Abney
CEO, UPS

Thanks, Joe. Good morning, everyone. Welcome to our first quarter 2015 earnings review. We'll talk in a few moments about the CFO transition announced this morning. First, we're going to review the quarter. I'm pleased to report UPS produced solid performance across all segments. Earnings per share increased more than 14%, led by international. This segment continues to demonstrate positive momentum as our unmatched integrated network generates high returns and significant value for customers around the world. The U.S. domestic segment performed as planned. Our actions on revenue management and pricing drove revenue per piece higher during the first quarter. The pace of volume moderated as we chose to forego some lower-yielding opportunities. In the Supply Chain & Freight segment, revenue and operating profit improved over last year as all three business units made progress.

The first quarter's results demonstrate that we are on track with our core business initiatives, both for the remainder of 2015 and for our long-term financial targets. Last year at the investor conference, we outlined five key investment areas. These include improvements in capacity, efficiency, and our strategy for growth markets. In addition, we've detailed our industry-specific focus and the One UPS initiative. We are moving forward in all five areas. In terms of greater efficiency, we improved productivity and operating leverage during the quarter. Investments in hub automation and route optimization projects are on schedule. In fact, we expect the accelerated deployment of ORION will reduce 100 million miles annually once fully implemented. We are on plan to complete 70% of driver routes by the end of this year. To support the core business initiative of expanding industry-specific solutions, UPS enhanced two services to assist healthcare customers.

We introduced our new Temperature True packaging service, which includes expert consultation and exclusive packaging options. These shipping containers are pre-qualified for use in our network and designed to fit our customers' budget and risk requirements. Next was the expansion of our international special commodities program to 20 new destination countries. This allows UPS customers to ship biologic samples and specimens to more than 50 nations. These solutions will provide growth opportunities with new and existing healthcare clients. Our third initiative is capitalizing on growth markets, as demonstrated by our international segment, especially the strong growth we continue to produce in Europe. The multi-year investments we've made there have positioned UPS to extend our 10-plus years of near double-digit growth rates for the region. Another great example of a growth opportunity for UPS is online retail.

To strengthen our position as the e-commerce shipper of choice, we're expanding the Access Point network, our unique network of retail locations that both improves the consumer's experience and provides better stop economics. In January, we increased the U.S. footprint to include the more than 4,400 The UPS Store locations. In May, we will add non-UPS store locations in the Boston, San Francisco, and Washington, D.C. metro markets. These expansions will bring the total Access Point locations to more than 20,000 by the year-end. This unique channel is a key component of our global B2C strategy. As I reviewed at the investor conference, combining the many capabilities of UPS to meet customers' supply chain needs is the foundation of our One UPS strategy. To increase awareness, we began a campaign to highlight the breadth of services that differentiates UPS in the marketplace. The tagline says it all: We are UPS.

To customers, we are United Problem Solvers. This play on our name and the entire campaign invites shippers to experience the can-do, customer-centric, problem-solving culture of UPS. The goal is both the new customer acquisition and deeper collaboration with existing shippers. These five investment areas are key to achieving our financial targets. I want to reinforce that UPS is intensely focused on creating and enhancing long-term share owner value. This will be achieved by providing differentiated solutions delivered by highly skilled UPSers. Our belief in both the UPS business model and the execution of our strategy was conveyed by the recent 9% dividend increase. We have a 46-year history of providing UPS investors an increasing or stable dividend. When combined with share repurchases, we expect total returns to shareholders to exceed 100% of our net income again this year.

This quarter clearly affirms that we're moving in the right direction and on track to achieve our financial objectives. Kurt will take you through the details.

Kurt Kuehn
CFO, UPS

Well, thanks, David, and good morning. The first quarter results show good progress across all segments. The U.S. performed well and is successfully implementing a disciplined pricing strategy. International continues to produce strong momentum with a balance of growth, pricing, and operating performance. Supply Chain & Freight achieved solid results considering the turbulence created by the port disruption. As David mentioned, UPS earnings per share improved more than 14% over last year. Digging into the numbers, the impact of currency and fuel price changes have made comparisons to last year complex. We'll try to make it clear as we move through the segment results. Let me begin with the U.S. domestic segment, which reported revenue gains of 3.8% as a result of volume growth and improved pricing. Average daily package volume increased 2.4%, driven by deferred air growth of more than 12% and UPS SurePost gains of seven.

Shipment growth rates were a little bit slower as the company chose not to pursue some lower-yielding contract renewals. During the quarter, we saw balanced growth in both B2B and B2C shipments. Revenue per package increased 1.3% as base rate improvements overcame about a 200-basis point reduction in fuel surcharges. Ground yield was up 3.1%, primarily due to the dim weight change and other revenue management actions. Operating profit grew 11% to more than $1 billion. Margin expanded by 70 basis points, supported by productivity improvements. Direct labor hours grew at a slower pace than volume. For the international segment, which continues to make substantial gains around the world. Revenue on a currency-adjusted basis increased 2.4% over last year. International operating profit was up 14% to $498 million. Margin expanded 280 basis points to 16.8%.

Volume growth, pricing initiatives, and the benefit from the lag in fuel surcharges all contributed to margin expansion. In addition, our currency hedging strategy also aided results. Daily shipments were 4.6% higher, led by export products up 6.7%. This gain was driven by impressive growth in Europe, up more than 9%, and we expect strong volume growth there to continue. Base rates improved across all regions and products, although they were masked by currency and changes in product mix, and about a 300-basis point impact from lower fuel surcharges. Mix shift changes continued as transborder volume grew faster than intercontinental shipments and deferred products continued to outpace express products. Turning to Supply Chain & Freight, which performed about as expected. Revenue increased 1.3% to $2.2 billion, driven by growth in distribution in UPS Freight. Excluding the impact of currency, revenue increased by 4.2%.

Operating profit increased to $151 million, and margin was 6.9%. The forwarding unit improved operating profit and expanded margin over the same period last year. Congestion at West Coast port terminals created challenges for many ocean freight customers. The multimodal flexibility of the UPS portfolio allowed customers to accelerate their ocean freight or reroute to non-affected ports. Looking at distribution, where revenue was up at a mid-single-digit pace. This unit continues to deliver top-line growth as more customers in the healthcare and retail sectors seek out our industry-specific solutions. Continued investments in technology and infrastructure pressured margins. UPS Freight revenue increased by 2.3%. LTL shipments per day increased 3.5% over the prior year period. LTL revenue per hundredweight increased by 1.1%, but was negatively impacted by almost 500 basis points due to lower fuel surcharges.

The unit is focused on providing mid-market customers with broader solutions and technology they value. Now for an update on our cash position. The company generated $2.4 billion in free cash flow, continuing our strength and providing flexibility to fund our growth projects. Regarding shareowner distributions, in addition to the dividend increase that David mentioned, the company repurchased more than 6.7 million shares for approximately $680 million. As we look at our 2015 guidance, the first quarter did come in a little better than anticipated with some help from fuel. Remember, as I said on the last call, first and fourth quarters' earnings growth would likely be higher than the year's average, while comparisons for the second and third quarter will be below the year's average. Basically, though, the 2015 quarterly results should return to the more typical UPS annual profit distribution.

U.S. domestic volume growth should increase about 3%, with revenue growing at a slightly faster pace. We expect base rates to be up approximately 3% at the top of our typical target range. However, lower fuel surcharge revenue will continue to weigh on reported yields. Last, our international revenue on a currency-neutral basis is expected to be up 2% to 3%. In summary, our full-year earnings per share guidance is unchanged at $5.05 to $5.30, up 6% to 12% over last year. With that, I'll turn it back over to David.

David Abney
CEO, UPS

As you know, UPS issued a second press release announcing the retirement of Kurt Kuehn and the appointment of Richard Peretz as CFO. Kurt has served UPS for nearly 38 years and has been CFO for the last eight. I have come to rely on his leadership and support over many years. I've also worked with Richard in previous assignments, especially when we were on the front lines of expanding UPS's international footprint. He has broad financial leadership experience in operations and corporate across many aspects of the finance area. He is well prepared to take on this elevated responsibility. Kurt will be with us as CFO until July 1st in order to assist Richard and the UPS team with the transition. An important part of that transition will include visits with investors for Richard to gain further insights into our company and markets.

Following the Q&A period, I'm going to turn the phone over to Kurt for closing remarks. Now I'd like to introduce Richard.

Richard Peretz
Corporate Controller and Treasurer, UPS

Thanks, David, for this opportunity. Thanks, Kurt, for your support throughout my career and now as I enter this new role. I'm looking forward to the challenge. I'm honored to be part of the team leading this great company for the future. I'll soon be hitting the road with Kurt and the IR team. I'm intent on listening and learning, then integrating those perspectives into my own. I'll save my comments for future meetings after I've spent a little more time adjusting to the job and the new responsibilities. Kurt?

Kurt Kuehn
CFO, UPS

Well, great. Congratulations again, Richard. Richard and I have worked together for more than 20 years on many of the most important company developments throughout our shared history. I think you'll learn that he has tremendous ability to simplify complex business issues and develop a sound financial perspective, even on the most difficult transactions and issues. He's a capable leader who's ready to take on the critically important job of guiding the company's financial strategies and leading the financial team. I can't help but note, Richard, that since this is your first appearance on an earnings call, it will also be your easiest. I'm still going to take point on answering questions for this quarter, but Q2 will be yours, with David's leadership and the rest of the management team, of course, to help. David, I'll turn it back over to you.

David Abney
CEO, UPS

Okay, operator.

Kurt Kuehn
CFO, UPS

Wait, David, let me do this last one, okay?

David Abney
CEO, UPS

Okay, Kurt, be my guest.

Kurt Kuehn
CFO, UPS

Okay, great. Okay, operator, it is my pleasure for the last time to say we're now ready to take questions on the quarter. Please open the line.

Operator

Your first question will come from the line of David Vernon of Bernstein. Please go ahead.

David Vernon
Analyst, Bernstein

Thanks for taking the question, and congratulations to both Kurt and Richard.

Kurt Kuehn
CFO, UPS

Thanks, David.

David Vernon
Analyst, Bernstein

A little bit about pricing. Can you talk about the progress and results that you guys have seen in implementing dim weight in the domestic segment and provide any kind of additional insight into customer feedback on peak pricing initiatives that were discussed last call?

Kurt Kuehn
CFO, UPS

Sure. Clearly, you can see on our reported yields that even with the headwinds of fairly substantial fuel surcharges, we showed substantial gains. The dim weight is one piece of that. Alan, maybe you could talk a little more about revenue management and where we're headed.

Alan Gershenhorn
Chief Commercial Officer, UPS

Yeah, Kurt, pricing has been a real positive story. We're certainly proud of our sales and marketing team discipline and the value selling. As you can see, we're 200 basis points better than last year's year-over-year growth rate with even a much larger fuel drag. The impact came in at the high end of our expectation range, and certainly the dim weight, along with other revenue management practices, contributed to that. Also on the call previously, in Kurt's and I believe David's comments, they talked about us not renewing some lower yielding customers. Switching to peak real quickly, we've got a comprehensive strategy in place that's already begun to increase the revenue from customers that surge during the peak season and that also drive additional operating expenses.

The price increases, again, are going to be generally applied to the residential products and other high-cost areas, but they will vary by customer, and those revenue initiatives are already built into the guidance.

David Vernon
Analyst, Bernstein

Thanks. Just as a clarification, as far as the number of customers that are paying a dim weight, is there a large % of shippers that have maybe gotten a waiver and that's going to be out there in the future? Or can you give us a sense for what % of customers actually took that dim weight charge this year?

Kurt Kuehn
CFO, UPS

Yeah, David, we'll save that for the next questioner. Let's move on.

David Vernon
Analyst, Bernstein

All right, thanks.

Operator

The next question will be from Mr. Thomas Wadewitz of UBS. Please go ahead.

Thomas Wadewitz
Analyst, UBS

Yeah, thank you. Kurt, congratulations to you. I worked with you for a long time, remember back when you were head of IR, and it's really been a pleasure working with you over the years. Congratulations on the retirement. Richard, congratulations to you as well.

Kurt Kuehn
CFO, UPS

All right.

Thomas Wadewitz
Analyst, UBS

I think I want to ask a little bit more on the pricing, the strategy. How much is this a change in terms of the yield management that you would expect to affect things going forward? Are we going to hear more about yield management and turning away business and perhaps even acceleration in pricing from what we've seen in first quarter? Or was this more of a one-off where it was a particular piece of business that was kind of a one-time thing?

Kurt Kuehn
CFO, UPS

No, I think we're pursuing a consistent revenue management strategy. We had talked last year that following peak season, we were going to migrate into being more price disciplined. This is not a one-time issue. It's just a continuation of our strategy.

Alan Gershenhorn
Chief Commercial Officer, UPS

Our revenue management initiatives certainly are gaining traction. We expect that to continue. We have to remember, this is a multi-pronged strategy. Yes, we're working on pricing initiatives, and especially along peak season lines, but we're also focusing on creating unique solutions for our customers that brings additional value. Of course, focusing on operating efficiencies that will give us the results we want too. It's a multi-pronged strategy, and it's something that will be throughout the year.

Thomas Wadewitz
Analyst, UBS

Great. Thank you.

Operator

The next question will come from the line of Ken Hoexter of Bank of America Merrill Lynch. Please go ahead.

Ken Hoexter
Analyst, Bank of America Merrill Lynch

Great. Thank you, good morning. Again, I'll echo that. Congrats, Kurt. It's been great working with you for almost 15 years, and welcome to Richard. If we could just jump over to international a bit. You posted an increase in profitability up about 280 basis points on the margin. You talked a lot about the cost, David, on the domestic side and what you've put in place, but a big upside, I think, surprise on the international side. Can you walk us through what cost you focused on there? Was it more the volume side, or was it the cost side that enabled that increase?

Kurt Kuehn
CFO, UPS

Well, I think you'll find it's a blend of all of those. Jim, why don't you take us through the quarter a little bit?

Jim Barber
International President, UPS

Sure. I would appreciate the question. I think it is a blend. I think if you start in Europe, you've heard us talk for a couple of quarters about the growth there and some of the challenges we had, that the group has done a great job over the last couple of quarters to put that into the network. You also heard us discuss the expansion of the network in European investment. That's starting to pay off as well in some of the operating efficiencies. I think the other big one for us in the quarter is out in Asia. Even with some of the slower growth, I think the team has done a very good job to cut the network and balance it with what's going into the network.

I would say those are the two biggest drivers, especially in the intra-Asia network and the European network as well, to drive the numbers this quarter.

Ken Hoexter
Analyst, Bank of America Merrill Lynch

Thanks. Appreciate the insight.

Operator

The next question will come from the line of Kevin Sterling of BB&T Capital Markets. Please go ahead.

Kevin Sterling
Analyst, BB&T Capital Markets

Thank you. Kurt, let me say my congratulations as well on your pending retirement. I've enjoyed working with you over the years, and best of luck to you.

Kurt Kuehn
CFO, UPS

Thanks.

Kevin Sterling
Analyst, BB&T Capital Markets

Can you guys talk a little bit about some of the trends you're seeing in April, particularly on the international side and in LTL? Are you still seeing some benefit from the West Coast port diversions and congestion?

Kurt Kuehn
CFO, UPS

I think a lot of that's cleared up. I don't know, Myron, any particular trends on the LTL side you think are notable on volumes?

Myron Gray
President, U.S. Operations, UPS

We've seen the same thing happen in April that we saw in the first quarter with stable improvements. We expect that we'll have 3%-3.5% growth in the freight market moving forward. No particular issues there.

Kurt Kuehn
CFO, UPS

Barring a little labor disruption on the ports, of course, given the latest headlines. Yeah.

Kevin Sterling
Analyst, BB&T Capital Markets

Okay. Thank you.

Operator

Next question will come from the line of Mr. Art Hatfield of Raymond James. Please go ahead.

Art Hatfield
Analyst, Raymond James

Hey, thank you. Me likewise, Kurt. Congrats, it's been great working with you. I'm glad that you finally decided that you had enough of us.

Kurt Kuehn
CFO, UPS

Out.

It was a full dose.

Art Hatfield
Analyst, Raymond James

I am sure. Going back to the comment on your pricing strategy real quick and being more disciplined, can you talk a little bit about what you see in customer actions when you decide to walk away? What's your history with that? Do you see customers coming back to you after a short period of time when you do something like this, asking you to come back because they missed the service? Really, aren't they ultimately going to see higher pricing in the long run? Why would they allow you to walk away from them at this point in time?

Kurt Kuehn
CFO, UPS

Yeah. Certainly, pricing decisions are complex, and it depends a lot on the relationship and the nature of the volume that's being tendered to us. Alan, maybe you could talk a little more about our approach.

Alan Gershenhorn
Chief Commercial Officer, UPS

Yeah. It really all comes down to, I think, what David talked about, the balance as well as the value that we're creating for the customer. We're very focused on creating value for the specific industries that we're targeting. Yes, in some cases, we do see those customers come back. I just want to reiterate that we're firm in our strategy to further align the revenue with the cost throughout the year, including peak season.

David Abney
CEO, UPS

I think I'd probably word it just a little bit different than maybe on the question as far as walking away. I think it's more that we do choose sometimes not to pursue some of these lower-yielding contract renewals, but we're constantly working with our customers on how we can add value and how we can optimize our network for them. It's not like we just walk away. We try to give options, and we try to show the value. There are some cases that we choose not to pursue. Great. Thanks for your time this morning.

Operator

Our next question will come from the line of Mr. William Greene of Morgan Stanley. Please go ahead.

William Greene
Analyst, Morgan Stanley

Hi there. Good morning. Kurt, congrats again. Wish you all the best. Richard, congrats, but my condolences. I wanted to ask a little bit more of a broader question. Of course, we've seen FedEx take action in Europe, and they'll spend some time absorbing TNT, now integrating it. Can you talk a little bit about how you see the broad global landscape now after that change? Obviously, in the interim, you'll try to win, I'm sure, some share in Europe, but does this make other aspects of the world, other areas of the world, more attractive? Should we think more about growth in Asia given the changing playing field in Europe? Can you talk a little bit about how you see that evolving? Thank you.

David Abney
CEO, UPS

Yes. I certainly can. First, I'll just remind everyone that the FedEx TNT deal, that is a complex deal, and we expect that regulatory agencies will be as stringent on this deal as they have been on previous deals. When you talk about opportunities in Asia, obviously Asia and emerging markets, we're always pursuing those opportunities. Let's don't forget the fact that we've experienced just great returns from our Europe markets, and we certainly don't expect that to change. Over the last 10 years, our Europe export average daily volume has more than doubled, and we've previously announced a five-year capital deployment plan that's approaching about $2 billion. We're adding capacity. We're expanding our capabilities. We have a real good business in Europe, and we expect it to continue to grow, and we're as excited as we have been at any time about Europe.

William Greene
Analyst, Morgan Stanley

Thanks.

Operator

Our next question will come from the line of David Ross of Stifel. Please go ahead.

David Ross
Analyst, Stifel

Yes. Good morning, gentlemen. Just to follow up on the question regarding Europe. The exports are certainly strong, driven by the weak euro, but domestic Europe was also up year-over-year. Can you talk a little bit about the overall European market and what you see in terms of the European economy right now and going forward?

David Abney
CEO, UPS

Jim?

Jim Barber
International President, UPS

Sure. David, I guess I'll just hit on trade flow real quickly, kind of the balance of the network. Certainly, at this point, with the strength of the dollar, we are seeing a move of imports to exports. Europe is a big piece of that. We've kind of right now, after the first quarter, have a gap of about 6% between growth of imports and exports. We'll balance that. We have to balance the network. We'll look at how we rate export and import rates across the world, but that's just part of the normal running of the business. The domestic in Europe specifically, that just is a continuation of the investments over the last decade, as David referenced. We continue to do that and invest in some of those. The acquisitions we've made over the previous years help us grow.

Alan Gershenhorn
Chief Commercial Officer, UPS

The solutions that are in place are paying off, and they'll continue to pay off going forward.

Operator

We have a question from the line of Benjamin Hartford of Baird. Please go ahead.

Benjamin Hartford
Analyst, Baird

Good morning, guys. Jim, I guess I'm interested in the comment that you had made about better balance in Asia. I'm curious about your perspective as it relates to outbound Asian air freight post-Chinese New Year, and as we look into 2Q and 3Q with the U.S. West Coast situation presumably normalizing. Do you expect further cuts, or would the next step be to add incremental capacity in that Transpac lane and just outbound Asia generally as we look into 2015? There's been a lot of debate about demand outbound China here year to date. I'm interested in your perspective there.

Jim Barber
International President, UPS

That if I look at April compared to the first quarter, it continues on

Remember, in the freight segment, we're kind of in that transition of a very targeted growth plan. You can see that in some of the numbers coming through. You'll see lower growth, more targeting of the freight that's in the network. We'll continue that. The U.S. West Coast port stoppage in the first quarter gave us some lift. That's mitigating as we speak. We have to balance that network, obviously, with the small package network. Chinese New Year, we had a really good New Year this year. We had some great alignment of the network to the volume. That will continue. It's just a continuation in our minds of balancing the right network with the right volume at the right levels going forward, and I think the first quarter was a success, and we see the same thing starting off the second quarter.

Benjamin Hartford
Analyst, Baird

Thank you.

Operator

We have a question from the line of Christian Wetherbee of Citi. Please go ahead.

Prashant Rao
Analyst, Citi

Good morning. This is Prashant Rao in for Chris, and congrats to Kurt and to Richard. My question's really on the volume side on domestic. How much of the volume changes could be attributed to maybe some seasonal patterns? Was there any seasonality at play? Any other factors you'd like to call out, maybe in terms of what we're seeing on the domestic side in terms of volume? Clearly, yields and revenue management are fantastic, just wanted to kind of get thoughts around the volume side there.

Kurt Kuehn
CFO, UPS

Yeah. Alan?

Alan Gershenhorn
Chief Commercial Officer, UPS

Yeah, we're actually encouraged by the progress we're making in balancing the volume growth and the yield. We did actually see a dip in the average daily volume in February that aligns with some of the bad weather in the Northeast and other areas of the country. Also, some of those pricing decisions not to renew the low-yield agreements.

Prashant Rao
Analyst, Citi

Okay, great. Thank you.

Operator

We have a question from the line of Scott Schneeberger of Oppenheimer. Please go ahead.

Scott Schneeberger
Analyst, Oppenheimer

Thanks. Good morning, and congratulations, Richard and Kurt. Just following up on that last question. In the first quarter, it sounds like B2C and B2B were both strong. Could you elaborate a little bit on each, please? Thanks.

Kurt Kuehn
CFO, UPS

Alan, go on ahead.

Alan Gershenhorn
Chief Commercial Officer, UPS

For the first time in a very, very long time, our B2B growth was actually a bit stronger than our B2C. As you know, our deferred volumes were also strong, and the UPS SurePost, while still strong, certainly year-over-year, slowing down as that product becomes more mature. I would just keep in mind that this is just one quarter of data, and we're still expecting about 3% growth for the year.

Operator

We have a question from the line of Kelly Dougherty of Macquarie. Please go ahead.

Kelly Dougherty
Analyst, Macquarie

Hi. Thanks for taking the question. I actually just want to follow up on my last one. I was going to talk about the B2B versus B2C growth. Wonder how you think about maybe some UPS specific initiatives, because some of the macro data that's been out recently has been underwhelming from an industrial production or a manufacturing perspective. Thinking about how that factors into maybe what you were expecting earlier this year.

Alan Gershenhorn
Chief Commercial Officer, UPS

A couple of things. We're very focused on industry-specific solutions that we're building for the high tech, the healthcare, the automotive, industrial manufacturers out there so that we can win more and win faster in those specific areas. Certainly, e-commerce, though, is also driving a significant amount of our B2B growth through returns as well as manufacturers that ship B2B going more into the e-commerce realm. It's really a mix there. We're pretty excited about the fact that e-commerce is beginning to generate some significant B2B business.

Kelly Dougherty
Analyst, Macquarie

Great that that B2B is growing faster than the B2C at this point. Is there any way to separate out kind of traditional B2B versus what retail might be driving?

Kurt Kuehn
CFO, UPS

Yeah, Kelly, it is becoming pretty blurred these days, so at this point, we're really not adding anything to that.

Kelly Dougherty
Analyst, Macquarie

Okay. Thanks, guys. Congratulations.

Alan Gershenhorn
Chief Commercial Officer, UPS

Thanks.

Operator

We have a question from the line of Tom Kim of Goldman Sachs. Please go ahead.

Tom Kim
Analyst, Goldman Sachs

Thanks very much. I wanted to ask with regard to trading down on international. It was a very impressive performance last quarter, and I'm wondering to what extent there's actually further opportunity, just depending on how trading down may be shifting. Thanks.

Kurt Kuehn
CFO, UPS

Yeah, those trends have been pretty consistent. We've seen our standard and deferred products grow faster than our premium express products for a number of years. With our aligned network, it's not a big deal. One thing, though, that I guess I do want to highlight as you look at the yields, that there was certainly some impact from the shift of products. The biggest issue on yields by far is the currency impact. We do have on page three the schedule of revenue per piece that we've always had there. With Rich coming in as our treasurer, he decided to give a little gift to you guys, and we actually created a new schedule on page three there that shows total company revenue adjusted for currency. Rich, maybe you could talk a little bit about currency.

Richard Peretz
Corporate Controller and Treasurer, UPS

Sure. We use hedges to minimize the volatility of currency and allow the business to concentrate on the fundamentals of growing the company. Our current hedge strategy is protected through the end of 2016 for all the major currencies that we operate in. There are some non-hedge currencies that we saw larger shifts than we've seen historically, and that's because the dollar strengthened so much during this first quarter of 2015. Our strategy is to use a collar approach, it really is there to make sure that we're protecting

The currency, while the business continues to grow.

Kurt Kuehn
CFO, UPS

That's really been the biggest issue on reported revenues. The trade down is a small piece of it. Anyway, we thought being transparent on just what is happening with currency was an important element there. We are fortunate to have locked in a couple of years' worth of coverage on the euro and the pound. That's certainly helping to keep the financial results solid for the foreseeable future.

Tom Kim
Analyst, Goldman Sachs

Thanks very much.

Operator

We have a question from the line of Robert Salmon of Deutsche Bank. Please go ahead.

Robert Salmon
Analyst, Deutsche Bank

Hey, thanks. Kurt and Richard, my congrats to both of you guys as well. If I could kind of turn the discussion back to the dimensional pricing. Can you give us a sense of how much of the full impact that you guys realized in the first quarter, and how we should be thinking about that stepping up as we look out to 2016 and 2017 for some of the longer-term contracts that you have?

Kurt Kuehn
CFO, UPS

Yeah. I think one way to look at it, I'll let Alan talk a little bit about the contracts, certainly the initial impact of dim weight has been primarily on the revenue side. Ultimately, we're working with a large number of customers to adjust their packaging. That's the real intent of this. If anything, as we have said, the revenue impact will moderate a little over time, and the economic benefit of less air in our feeders will come through. We did see a big benefit in the first quarter. As we work with customers to reduce their costs, that will migrate. Certainly with some long-term contracts, there are some other ramifications.

Alan Gershenhorn
Chief Commercial Officer, UPS

Yeah. I think it's a combination of both. You've got our customers that we're working with to get smarter on their packaging, which obviously helps us out on the cost side, but will take the revenue down a bit. We've got some longer-term contracts that we'll be able to capture a bit more of the dim weight opportunity going forward. What we're looking at this year is that we already stated that we're at the high end of the 2%-3% base rate that we look for, and our expectation is that that's going to continue through the year.

Robert Salmon
Analyst, Deutsche Bank

Yep.

Operator

Our next question will come from the line of Brandon Oglenski of Barclays. Please go ahead.

Brandon Oglenski
Analyst, Barclays

Well, good morning, everyone. Kurt as well, congratulations. Just make sure you watch out for Andy Donnelly on the golf course when you're out there.

Kurt Kuehn
CFO, UPS

Right. He's dangerous.

Brandon Oglenski
Analyst, Barclays

I've heard. I can't let you off that easy. I do want to ask a question on domestic margins. I guess it's two parts. I hope I'm not cheating on the one-question rule here. Can you first quantify the fuel impact on margins for us, if possible? Then, can we walk through the puts and takes here? Obviously, you have a pretty strong pricing outlook. What are the cost additions of the capacity initiatives we have again? I think you have $180 million of pension headwind. Should we still be thinking that margins domestically are going to be roughly flat with last year or even slightly up, which I think was the prior guidance?

Kurt Kuehn
CFO, UPS

Yeah, I'll let you cheat just as a final farewell question here. I'll have Myron, excuse me, talk about the margin enhancement activities. In general, just to highlight the impact of fuel a little bit. For the international business, there was a benefit of fuel of about $30 million or so. In general, coverage for fuel in international is not 100%, as fuel drop, we got a benefit, although the lag accounted for a lot of that. On the domestic side, actually, fuel was relatively neutral for us in the quarter. Traditionally, there's a benefit from the lag as it drops. With fuel dropping, frankly, to unexpected levels, our coverage ratios at the very low end of the fuel curve were not complete. That, in effect, offset the lag. We did tweak the curves a little bit in February.

That'll be relatively neutral going forward. We did not get a material benefit on fuel in the first quarter. Myron, maybe you could talk a little bit about the margin-enhancing activities we're working on.

Myron Gray
President, U.S. Operations, UPS

Yeah. Brandon Oglenski, keep in mind that U.S. domestic really is a year-over-year comp story, as we also have a drag of almost $200 million in pension expense that I want to bring to your attention. In addition to that, as David Abney earlier alluded to, we've made progress operationally on several fronts. We've continued to deploy operational technology. We've tightened up our operations from a dispatch perspective. We continue to add capacity in selected markets as well as our hub mod projects.

Kurt Kuehn
CFO, UPS

All right. The first quarter just really affirms that we are moving in the right direction and that we are on track with our financial objectives. We really had solid performance across all three of the segments.

Operator

Our next question will come from the line of Jeff Kauffman of Buckingham Research. Please go ahead.

Jeff Kauffman
Analyst, Buckingham Research

Thank you very much. Kurt, best luck. Richard Peretz, really looking forward to working with you. Although I do reflect on the fact that, Kurt, you've been promoted a number of times, now you're retiring and I'm at the same job. All right. Here's my question. The international growth, you talked about 2%-3% ex-currency, but in the current quarter, you did 2.4% ex-currency. As I look around the world, I'm looking at some big markets for you, like Europe, that seem to be gaining in momentum. Can you tell us through your eyes what's going on and how the levers are moving globally? Are there any aspects of the global environment that you are kind of downgrading to stay at this level in terms of your forecast for the year?

David Abney
CEO, UPS

All right. From a macro point of view, I'll turn it over to Jim. International growth is not expected to be quite as strong as previous estimates. It's now 2.8% GDP growth versus 3.0. The outlook is really mixed at the regional level. In Europe, the growth is estimated to be 1.9%, so previously forecasted at 1.7. That's really driven by Germany. One key point here, I think, is for the year, the real UPS, excuse me, EU real exports are forecasted to grow at 4.8% this year in 2015. Jim, turn it over to you to talk about the specifics.

Jim Barber
International President, UPS

Yeah. I would add probably three quick points to that. One, we've already touched on one. One is kind of the balance of trade here, and how that plays out relative to some of the currencies moving in the world. I think you also have fuel in here. That is one of those wild cards that we're not sure how that's going to work. We also have to look at a little bit of China slowing in this discussion. We can't forget that at any time. I think the last part is that as we've gone through this, we have purposely said that we're going to slow some of the growth until our investments catch up with it, and then we'll fire the engine up faster again.

This is kind of one of those purposed slowings to let the investment catch up, reinvigorate it, and keep moving forward. We're going to kind of dip it down a little bit from a volume revenue, but be very targeted in our revenue management activities to do that. That's our plan.

Jeff Kauffman
Analyst, Buckingham Research

Thank you very much. That's my one.

Kurt Kuehn
CFO, UPS

Great.

Operator

Our next question will come from the line of Scott Group of Wolfe Research. Please go ahead.

Scott Group
Analyst, Wolfe Research

Hey, thanks. Morning, guys. First, Kurt, when you were given the fuel impacts, I didn't hear you give one for freight, if you can give that. Just my bigger question is on Europe, and you talked about you've had this kind of sustained track record of growing double digits. Wondering, given the FedEx TNT deal, how you think that plays out and whether or not you think that will accelerate in the near term. Do you think that once that deal closes, do you think you'll be able to sustain double-digit growth in Europe?

Kurt Kuehn
CFO, UPS

Yeah, I'm not sure how many questions that was, Scott, but we'll humor you a little bit. Certainly, fuel was a significant drag on reported revenues in freight, almost 500 basis points. The P&L impact was modest, but not significant because of the dramatic change in coverage ratios once again as we move down to those levels. David?

David Abney
CEO, UPS

We feel real good about Europe this year, and we do have a great track record. We are investing heavily to expand our business. There is a little bit of transition going on with some of the players in the market, and we are certainly going to emphasize our message that we have a fantastic service offering. We meet our customers' needs there, and we are going to continue to invest and grow in this important part of our business.

Operator

Next question will come from the line of Allison Landry of Credit Suisse. Please go ahead.

Allison Landry
Analyst, Credit Suisse

Thanks. Good morning.

Kurt Kuehn
CFO, UPS

Morning.

Allison Landry
Analyst, Credit Suisse

In terms of the hub modernization, how many of the 30 major U.S. sorting facilities are now automated? Given expectations for continued strength in e-commerce, whether it's B2C or B2B, do you see any need to further accelerate investments in the network? Within that context, should we read anything into the cash builds during Q1?

Kurt Kuehn
CFO, UPS

I'll start with the last piece of that, once again. No, the cash build in Q1 is more just typical seasonal from Q4, where we have a lot of receivables coming at the end of the year, through Q1, where our CapEx is usually low, but we do see the balance sheet swell. If you go back to last year, you'll see similar trends. No, we're on track for our guidance of about $3 billion in CapEx this year, certainly continuing to modernize hubs is important. Myron, maybe you could talk a little bit about the status and benefits of that.

Myron Gray
President, U.S. Operations, UPS

Allison, there is a five-year plan that's in place to either add capacity or modernize all of our top 30 hub locations. At the end of this year, we'll have four projects that'll be totally completed with adding capacity in two locations and hub mods in two others. Certainly, they are put in place to increase our throughput and our productivity.

Allison Landry
Analyst, Credit Suisse

Okay. Thank you for the time.

Operator

Our next question will come from the line of Jack Atkins of Stephens. Please go ahead.

Jack Atkins
Analyst, Stephens

Morning, guys. Thanks for the time.

I guess just for my question here, thinking about the U.S. freight economy, there's a lot of concern out there that we're beginning to see things perhaps slow down a little bit. Can you give us a sense for what you're seeing in your underlying business in the U.S., and then what are you learning in your conversations with your customers as it relates to freight demand for the balance of the year?

David Abney
CEO, UPS

Okay. First, when it comes to the U.S., outlook is certainly mixed. There were some recent disappointing employment news in March. We've seen IP and the retail data maybe not as positive as we would have thought. There are some headwinds. We've talked a little bit about the West Coast ports. Don't know if that's going to fade away pretty quickly or if that's going to continue. The strengthening U.S. dollar and the cautious consumer when it comes to spending

On the bright side, you see that auto sales has gotten off to a strong start this year, January over 14%, and February almost at the same level. I would say that it's just a mixed performance. We are focused on maintaining our strategies, and I think it was a good, solid performance for the first quarter, but there are some headwinds out there.

Jack Atkins
Analyst, Stephens

Thanks again.

Operator

Our next question will come from the line of David Campbell of Thompson Company. Please go ahead.

David Campbell
Analyst, Thompson Company

Yeah, hi. Thank you, Kurt. Congratulations, thanks for all your help over the years, especially at our analyst conferences. I wanted to ask you about the West Coast port disruption in the first quarter. I couldn't tell whether that was a help on the cargo revenues or international shipments or both?

Kurt Kuehn
CFO, UPS

I think depending on which segment of the business you talk to, they either enjoyed it or struggled with it. Jim, maybe you could talk a little bit about the West Coast disruption in general and how that impacted results.

Jim Barber
International President, UPS

Sure. David, I think it's in all segments. I think from a cargo perspective, our first quarter was very big, no question about that. That actually was up heavy double digits, and that actually runs through, obviously, the impact of the small package network. We had trade ups from into the air segment from our freight business. We also had some moving in the small package business. I think Kurt has framed it at somewhere between $5 million and $10 million impact to the first quarter as a lift in total. We don't see that continuing long term. We kind of pulled that out, but that's kind of the impact from the segments.

David Campbell
Analyst, Thompson Company

Great. Thank you very much.

Operator

Our next question will come from the line of Bascom Majors of Susquehanna. Please go ahead.

Bascom Majors
Analyst, Susquehanna

Yeah, thank you. To follow up on David and Rob's questions on the domestic dim weight implementation, can you give us a little color on how much of the portfolio that you've got on the dim weight schedule for 2015 and whether that's a two to three-year implementation to get to 100% or close to 100%, or kind of how you see that playing out from a delayed gratification perspective for some of these customers over the next year or two?

Kurt Kuehn
CFO, UPS

Yeah, we're not sharing specific numbers, Alan, maybe you could talk about the general approach.

Alan Gershenhorn
Chief Commercial Officer, UPS

Again, all the packages in the U.S. package portfolio are now dim weight eligible. It really becomes a question, what you're talking about really is what's under the covers in the contracts. I think, again, you're going to see with the work that we're doing with our customers to improve their packaging, to reduce the size of their packages, will probably be an offset to some of the gains we get from contracts expiring and being renewed with stronger dim weight language.

Operator

Our last question in queue will come from the line of Helane Becker of Cowen. Please go ahead.

Helane Becker
Analyst, Cowen

Thanks very much, operator. Gentlemen, thanks for the time. Kurt and Richard, congratulations. Kurt, I'll miss you and look forward to working with Richard. Just a question on the tax rate. Given how big your international opportunities are or is there an opportunity to lower your tax rate at all by shifting revenue around the world?

Kurt Kuehn
CFO, UPS

Well, unfortunately, we're not a manufacturer that has a lot of discretion, Helane. Certainly, we continue to look at our tax structure and the very high statutory rate of the U.S. is a drag on U.S. companies, and certainly, we're a great example of that. David constantly asks me that question, and we do what we can. To some extent, we're a business where you have to operate where the volumes are, so there's not a tremendous amount of discretion. As the international business continues to grow and we expand across the globe, that does have a somewhat beneficial effect that lowers it slightly, but still in the main, the majority of that does get hit with U.S. taxes.

That's why we are big proponents of a more rational U.S. tax platform, that would be a good step for us and help us compete more effectively across the globe.

Helane Becker
Analyst, Cowen

Okay. Thank you very much.

Operator

I would like to turn the conference back over to Mr. David Abney.

David Abney
CEO, UPS

Okay, thanks for all your questions. I think that you could see today that our answers were really focused about creating unique solutions to our customers to create more value on our pricing initiatives and obviously on increasing our operating efficiency. Now we're going to cut it a little bit short today to give Kurt a chance to say a few final words before closing out the call. Like many longtime UPS employees, Kurt began his career as a package car driver while in college and progressed quickly through management. Whether working on international growth, expansion into the industry segments, or integration of several strategic initiative acquisitions, Kurt has contributed exceptional judgment and fresh perspectives. His partnership character and capacity to find solutions has helped UPS advance through many challenges while remaining true to the needs of our customers, shareholders, and employees.

Kurt's just a great example of a business executive first and a finance executive second. I appreciate his thoughtful candor and welcome his knowledge and broad perspective.

While I'll personally miss Kurt as a partner and as a friend, I'm happy to also announce Rich's appointment. Richard has been with the company nearly 34 years. I believe he'll contribute the right mix of experience and new thinking to help UPS continue to attain profitable growth. Kurt, it's all yours.

Kurt Kuehn
CFO, UPS

Thanks, David, and thanks for letting me get the final word here. No, it's been a wonderful career at UPS, and I've been privileged to tackle a number of major projects working for this great company. Certainly, the one event that comes to mind is when I first met many of you on the call, which was our IPO in 1999, and got the unique opportunity to be UPS's first Investor Relations Officer after a history of 92 years as a private company. I was a bit overwhelmed at first but was extremely proud to represent this great company as we migrated from the private company we were to the public markets. Would like to thank a number of you on the call there for your professionalism over the years of giving us the benefit of the doubt and helping us communicate the UPS story.

There have also been a lot of other highlights along the way, and in every case, my recollections will be strongly enhanced by the memory of working with such a great team that we have here at UPS. I've had the great fortune from starting as a package driver to assuming the CFO role back in 2008 to have an incredible breadth of assignments. Clearly, it's truly transformed both me and my view of the world. I've been honored to have served and helped position this company for the future. I do know it's now time to get out of the way and allow more capable executives like Richard to take over. A little younger, a little faster, a little smarter.

He joins a dynamic management committee that has been assembled by David, and together they have both the vision and the dedication that will take UPS to new levels of success. As the official old-timer on the UPS team, I'm already dreaming about having some leisure time to do some of the other things I love. Maybe learn how to play piano, get in shape, and certainly work on my bass fishing will be good places to start. In the near term, I'm looking forward to seeing many of the participants on today's call in the upcoming meetings or conferences that Richard and I make visits during this transition. Thanks to everyone for your well wishes today, and I look forward to seeing many of you as a part of our upcoming meetings. With that, our call is adjourned.