Voya Financial, Inc. (VOYA)
NYSE: VOYA · Real-Time Price · USD
80.35
+1.48 (1.88%)
Apr 24, 2026, 4:00 PM EDT - Market closed
← View all transcripts

Earnings Call: Q4 2021

Feb 9, 2022

Operator

Good morning, and welcome to the Voya Financial fourth quarter and full year 2021 earnings conference. All participants will be in listen only mode. Should you need assistance, please signal a conference specialist by pressing star followed by zero on your telephone keypad. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your touchtone phone. To withdraw your question, please press star two. Participants are limited to one question and one follow-up. Please note that this event is being recorded. I would now like to turn the conference over to Michael Katz, EVP, Finance, Strategy and Investor Relations. Thank you. Please go ahead.

Michael Katz
EVP of Finance, Strategy and Investor Relations, Voya Financial

Thank you and good morning. Welcome to Voya Financial's fourth quarter and full year 2021 earnings conference call. We appreciate all of you who have joined us for this call. As a reminder, material for today's call are available on our website at investors.voya.com or via the webcast. Turning to slide two. Some of the comments made during this conference call may contain forward-looking statements within the meaning of Federal securities law. I refer you to the slide for more information. We will also be referring today to certain non-GAAP financial measures. GAAP reconciliations are available in our press release and financial supplement found on our website, investors.voya.com. Joining me on the call are Rod Martin, our Chairman and Chief Executive Officer, as well as Mike Smith, our Vice Chairman and CFO. After their prepared remarks, we will take your questions.

For that Q&A session, we have also invited our Vice Chairman and Chief Growth Officer, Charles Nelson, as well as the heads of our businesses, specifically Heather Lavallee, Wealth Solutions, Christine Hurtsellers, Investment Management, and Rob Grubka, Health Solutions. With that, let's turn to slide three as I would like to turn the call over to Rod.

Rod Martin
Chairman and CEO, Voya Financial

Good morning. Let's begin on slide four with some key themes. In 2021, we delivered strong results, including organic growth across our businesses, margin expansion, and significant excess capital generation. For the full year, we achieved record adjusted operating earnings of $1.3 billion. We achieved this record not long since we divested our life and annuities businesses. This is a clear demonstration of how our Health, Wealth, and Investment Solutions focus is driving further profitable growth for Voya. For the fourth quarter, adjusted operating earnings were $1.90 per diluted share. Underlining our performance was both strong alternative investment income as well as continued organic growth in our businesses. Notably, all of our businesses exceeded or achieved the high end of our organic growth targets for 2021.

For Wealth Solutions, full year 2021 full service recurring deposits reached $12.1 billion, up 9% compared with the prior year period, and we generated positive full service net flows of $576 million in 2021. In Investment Management, we generated $7.8 billion of net inflows during 2021, representing more than 4% organic growth. In the fourth quarter, we achieved record net inflows of $9 billion, which includes significant inflows from several large mandates. In Health Solutions, in-force premiums grew 10% compared with the prior year period, which reflects growth across all product lines. Beyond the organic growth that we delivered, we continue to demonstrate the power of Voya's high free cash flow businesses. This drives a free cash flow yield, which is one of the highest in the industry.

In 2021, we generated $1 billion of excess capital organically. This enabled us to build on our capital return track record, deploying a record $1.7 billion of excess capital this year. With the continued benefit of our high free cash flow businesses, we concluded the year with approximately $1.5 billion of excess capital. Since our IPO, we've returned approximately $8 billion to shareholders through both share repurchases and dividends. As we move forward, we will continue to be disciplined and balanced with our use of capital. We've delivered another year of strong organic growth, record excess capital generation and deployment, and significant EPS growth. These themes will remain our focus as we advance our strategy and the three-year growth plan that we shared with you at Investor Day.

As I shared in November, our strategy puts the needs of employers, employees, and intermediaries at the center of all that we do. We help employers optimize their benefit spend. We enable employees to make the right financial decisions, and we provide investment capabilities to meet the long-term needs of institutions and retirement plan participants. By bringing our innovative thinking, resources, and tools to customers, we can help them achieve better outcomes. In short, our strategy and focus will help drive our growth plans and create further value for all of our stakeholders. Turning to slide five. Our focus on values and culture continue to differentiate Voya.

Most recently, we were honored to earn the following recognitions, the Bloomberg Gender-Equality Index for the 7th consecutive year, the Dow Jones Sustainability Index for the 6th consecutive year, and is one of only eight companies included in the North American Diversified Financial Services category. A 2021 best place to work in money management by Pensions & Investments for the 7th consecutive year, and once again, earning recognition on the Human Rights Campaign's 2022 Corporate Equality Index with a perfect score for the 17th consecutive year. The actions of our people and our company reflect the strength of our culture and how that carries through in all that we do. With that, let me ask Mike to provide more details on our performance and results.

Mike Smith
Vice Chairman and CFO, Voya Financial

Thank you, Rod. Let me begin by saying I am proud of all that our team has accomplished in 2021. We delivered a record year of adjusted operating earnings and generated a significant amount of excess capital. We shared our outlook for Voya at our 2021 Investor Day, and the exciting opportunities we have to accelerate growth for our business. We are confident as we look forward to continued success in 2022. Turning to slide seven. Adjusted operating earnings were $1.90 per share in the fourth quarter of 2021, which included, first, $0.55 of net alternative and prepayment investment income above long-term expectations. Second, $0.22 of COVID-related impacts, and third, $0.05 of other notable items, primarily net performance fees below expectations.

Fourth quarter results contributed to a record 2021 adjusted operating earnings of $8.37 per share. On a next notables basis, we delivered adjusted operating earnings of $6.04 per share, broadly in line with our full year guidance given at Investor Day. Full year results reflect strong alternative investment income performance and strong underlying core results across all businesses. Fourth quarter net income available to common shareholders of $403 million led to full year net income of $2.1 billion. With that, let's turn to our segment results beginning on slide eight. Wealth Solutions delivered $241 million of adjusted operating earnings in the fourth quarter, contributing to record full year earnings of $1.1 billion. Fourth quarter adjusted operating earnings included alternative income that was $82 million above our long-term expectations.

Full year adjusted operating earnings, excluding notable items, grew 22% year- over- year, driven by 13% net revenue growth and operating margins of 35.5%. Full year net revenues reflect higher fee income from business growth, favorable equity markets, and net investment spread experience. Full year administrative expenses were higher year- over- year in line with our expectations. Looking ahead, we expect first quarter administrative expenses to be consistent with fourth quarter levels despite seasonality. Turning to deposits and flows. 2021 full service recurring deposits showed continued strong momentum, exceeding $12 billion in total, which is 9% growth year- over- year and above our targeted 6%-8% range. The growth was driven by higher employer and employee contributions, primarily in corporate markets. For full year 2022, we expect a return to 10%-12% growth in recurring deposits.

For the full year, Wealth Solutions generated full service net inflows of $576 million, while record keeping and Stable Value saw net outflows of $6.7 billion and $2.1 billion respectively. 2021 net flows faced headwinds from higher dollar amounts of participant surrenders due to higher equity market levels. In the fourth quarter, Stable Value sales slowed, which mirrored industry outflows from capital preservation options. We are pleased with the volume of RFP activity in full service, record keeping, and Stable Value. Our pipeline of plans and implementation is leading to an expectation of $300 million-$600 million of positive full service net flows in the first quarter of 2022. We are encouraged by the market interest in our Integrated Health and Wealth Benefit solutions designed to optimize financial outcomes for our participants.

Our new plan activity and our differentiated value proposition give us confidence in our ability to grow revenues while maintaining operating margins. On slide nine, Investment Management delivered $59 million of adjusted operating earnings in the fourth quarter of 2021. This contributed to full-year adjusted operating earnings of $239 million, exceeding our 2020 results of $197 million due to strong investment capital results. Fourth quarter adjusted operating earnings included $12 million of investment capital returns above expectations, offset by lower than expected performance fees on our mortgage derivative strategy. Full-year net revenues, excluding notables, grew 11% year over year, primarily reflecting fees generated on higher retail AUM and strong fourth quarter fees generated from several private equity fund closings. These closings boosted the share of revenues from our privates and alternative platform to roughly 50% in the quarter.

Higher 2021 administrative expenses year- over- year were mostly driven by higher variable compensation. Our adjusted operating margin, excluding notables, was 25.7% for the year. As we shared at Investor Day, we expect to continue to grow our margin by 1% a year for the target of at least 27% by the end of 2022. Turning to flows. We generated a record $9 billion of net inflows in the fourth quarter. This contributed to full year net flows of $7.8 billion, which represented 4.2% organic growth in the year and exceeded the high end of our 1%-3% growth expectation. We achieved strong net flows across our institutional U.S. and insurance channels, with continued demand for investment-grade credit, private credit, and commercial mortgages.

We also saw strong private equity closings and issued two additional CLOs in the fourth quarter. We are seeing a strong start to 2022, supported by a robust unfunded pipeline that gives us confidence in our 2022 organic growth target of 2%-4%. Our longer-term fixed income performance remains strong. 79% of our fixed income funds outperformed the benchmark on a 3-year basis, while 92% and 98% did so on a 5-year and 10-year basis. Looking ahead, we are excited by the continued strength across our diversified investment strategies and distribution channels benefiting from excellent fixed income platform investment performance. We have a strong unfunded institutional pipeline to start 2022 with notable contributions from private and alternative strategies. Turning to slide 10. Health Solutions delivered $33 million of adjusted operating earnings in the fourth quarter.

Full year adjusted operating earnings were $204 million in line with our 2020 result. The fourth quarter earnings results included $9 million of alternative income above expectations and $34 million of COVID-related impacts. Full year 2021 COVID-related impacts were $112 million, which drove total aggregate loss ratios toward the high end of our 70%-73% target range. Age mix has driven our recent experience above the high end of our COVID sensitivity range, such that we now expect a $2 million-$3 million impact per 10,000 U.S. deaths. Full year adjusted operating earnings, excluding notable items, grew 14% year-over-year, driven by 13% net revenue growth and stable operating margins.

Higher full year net revenue, excluding notables, primarily reflects growth in Stop Loss and voluntary, as well as the contribution from our recent Benefit Strategies acquisition. Full year annualized in-force premiums grew 10% year-over-year at the high end of our target range. As we maintain pricing discipline and protect margin in 2022, we expect annualized in-force premium growth toward the lower end of 7%-10%. Higher 2021 administrative expenses year-over-year were mostly driven by volume-related costs, timing, and certain non-recurring expenses. Looking to first quarter, we expect expenses to be consistent with fourth quarter levels despite seasonality. While expenses were higher in 2021, our adjusted operating margin, excluding notables, remained stable at 33% on a trailing 12 months basis at the high end of our Investor Day target of 27%-33%.

Going forward, we expect to drive strong net revenue growth while maintaining operating margins. Our Health and Wealth strategy continues to resonate with the market, and we remain confident in the strength of our distribution channels, customer solutions, and differentiated customer experience. Turning to slide 11. Our strong capital generation helped to support our record capital deployment in 2021 of $1.7 billion. This included $80 million of common stock dividends and $1.1 billion of share repurchases in the year, of which $310 million was repurchased in the quarter. We also extinguished approximately half a billion dollars of debt in the year, helping to reduce our financial leverage ratio to below our 30% threshold. Our full year organic capital generation of approximately $1 billion demonstrates the high free cash flow generation of our businesses.

This capital generation contributed to our $1.5 billion of excess capital at year-end 2021 despite record deployment. Our 90%-100% free cash flow conversion also leads to a high free cash flow yield, which currently stands at 13.2%, one of the highest in the industry. Going forward, capital deployment will continue to be a strong contributor to our 12%-17% annual EPS growth target as we shared at Investor Day. In summary, we are incredibly pleased with our year of record earnings, strong performance from the underlying businesses, and how the collection of our health, wealth, and investment management businesses continue to execute on our strategy.

We remain confident in the plan we laid out at Investor Day last year, and we will continue to be balanced and disciplined. As we look to deploy capital in the best interest of shareholders. With that, I will turn the call back to the operator so that we can take your questions.

Operator

Thank you. We will now be conducting a question and answer session. To ask a question, you may press star then one on your touchtone phone. If you're using a speakerphone, please pick up your handset before pressing the star keys. To withdraw your question, please press star two. As a reminder, participants are limited to one question and one follow-up. Again, that is star one to register a question. Our first question is coming from Nigel Dally of Morgan Stanley. Please go ahead.

Nigel Dally
Managing Director, Morgan Stanley

Great. Thanks. I wanted to start on capital. A number of questions. First, cash flow generation looked very robust this quarter. Anything specific to this quarter behind that? Second, your excess capital level looks, continues to be very strong. What are your plans for putting that to work? It seems like your capital management more recently has been funded through free cash flow, leaving that excess capital buffer unchanged. Third, any thoughts on perhaps altering the mix of capital management between buybacks and dividends? Thanks.

Rod Martin
Chairman and CEO, Voya Financial

Nigel, good morning. Let Mike begin.

Mike Smith
Vice Chairman and CFO, Voya Financial

Thanks, Nigel. Good to talk to you this morning and appreciate the questions. First in terms of cash flow generation in the quarter, I point to several things. Alternative performance was robust. I think that certainly contributed to the absolute level of cash flow generation. There were also some additional kind of like trailing cash flow contributions from the two most recent transactions, the sale of the financial planning channel with Cetera, as well as the life transaction with Resolution. Both of those contributed relatively small, but so in the scheme of things, meaningful, you know, contributions there. There was a little bit of an effect of our reducing the RBC level from 400- 375.

While it was done to offset the impact of the new C-1 factors, the going down in 25% increments led us to have a small benefit there. That all added up to a very robust generation of free cash flow that completely offset the repurchases. You know, pleased with that. Point two as well, just, you know, overall for the year, while any given quarter it's gonna, you know, potentially fluctuate, the year was pretty much right at, you know, the high end of our range, in terms of overall organic capital generation and cash flow conversion. Very, very pleased we were able to do that.

In terms of plans in 2022, you know, I think we laid it out at Investor Day that we expect capital management to continue to be a very important part of our EPS growth. We shared that we thought, you know, that leg of the stool, I should say, was 7%-9% of our growth, with the balance coming from revenue growth and margin expansion at 4%-6% and 1%-2% respectively, adding up to the 12%-17% EPS growth that we expected. We'll be operating within that framework over the course of 2022.

We'll continue to take the same sort of basic philosophy of being a measured approach, you know, consistent buyers looking to lean in where opportunities arise and lean back. We think the stock is not where we'd want to be purchasing and trading high. You know, just last on capital mix or capital deployment mix and the question of dividends. You know, that's a question we ask investors regularly and get you know, lots of feedback, and we'll continue to ask that question.

I think the way we think of it is when you look at the cash flow yield on our stock at over 13% right now, while I think we have a lot of confidence in our ability to generate ongoing cash and appreciate the point that you know, increasing our dividend from where it is now, which is you know, slightly over a 1% yield, would be a great way to signal that. We look at that share price and we just you know, it's hard to pass up the opportunity from a shareholder perspective to deploy capital that way. But again, we're not opposed in any way to increasing the dividend philosophically.

It's just, you know, a relative value question, and we think share repurchases are pretty clearly a really good use of capital for us right now.

Nigel Dally
Managing Director, Morgan Stanley

That's great. Thanks, Mike.

Mike Smith
Vice Chairman and CFO, Voya Financial

Mm-hmm.

Operator

Thank you. Our next question is coming from Suneet Kamath of Jefferies. Please go ahead.

Suneet Kamath
Senior Research Analyst, Jefferies

Thanks. Good morning. I wanted to start on the financial leverage ratio. You guys include AOCI in your calculation, and that's, I'm not sure that most other companies do that. With LDTI coming, there's clearly a potential for AOCI to kind of swing around. Just wondering if that's a Voya decision to include it, or is that something that the rating agencies kind of have you looking at, or is there any sort of potential change in the way you're calculating this, based on some impacts from LDTI? Thanks.

Mike Smith
Vice Chairman and CFO, Voya Financial

Thank you, Suneet. At least on my end, Suneet, you broke up, but I think I got the gist. Let's start with just the leverage ratio and, you know, how we manage it. You know, we have a target of 30%. We try to, you know, aim for something a little bit below that to allow for, you know, some volatility in AOCI. That's, you know, part of the process that we go through. We chose this particular formulation because it's what one of the rating agencies focuses on. Each agency has its own particular approach to leverage ratios. They also look at a lot of other things.

I think the leverage ratio gets a lot of you know air time and a lot of attention, but they're also looking at cash coverage, other forms of leverage and so on. It's just a shorthand way for us to show where we are in terms of our debt equity structure. LDTI absolutely will have an impact here. We're starting to think about what that might look like and will we make changes. I think we're gonna have to take our lead, to some extent from the agencies as well, because I think it's important that we remain, if not exactly identical, at least in sync with how they're thinking about leverage. A lot to come over the course of the next several quarters.

I don't think in the end, though, it's gonna change the level of debt that we carry. We may measure it differently. It may have a different set of metrics around it, but I don't think we're gonna have to do any dramatic capital action. You know, as I mentioned in a prior quarter, at this point, we don't see LDTI having a terribly meaningful impact to our book of business. You know, it's still early days. We're still doing a lot of work and not in a position to share those numbers today.

Suneet Kamath
Senior Research Analyst, Jefferies

Okay. Got it. Just switching gears to retirement. Can you talk about any leverage to rising short-term rates? I seem to recall at some point in the past when rates were rising, you had a floating rate portfolio that started to kick off some additional investment income. Just wondering where we stand with that and if you have any sensitivities that you could provide.

Rod Martin
Chairman and CEO, Voya Financial

Mike, you want to start and perhaps have a follow up?

Mike Smith
Vice Chairman and CFO, Voya Financial

Yeah, I'll go with that. Sure. Suneet, your memory is correct. There was a floating rate pool, but that was primarily part of the financial planning channel. Most of that, at least as it relates to wealth, is gone. We do have some floating rate exposure. It's in the neighborhood of $2 billion in gross assets. There will be some, you know, benefit as rates, particularly as the short end rates go up. Broadly speaking, our interest rate guidance remains where we've been, which is a 100 basis points increase, you know, for a year would generate $20 million-$30 million of additional income, and a decrease would be a $10 million-$20 million drop.

A hundred basis points decrease would be a $10 million-$20 million drop. As rates go up, you should think of that lower range, the decline range, that'll start to creep up. We'll update that as events unfold. You know, we're probably closer to the high end than the low end, given where rates have gone over the last month or two. That's for the whole business, by the way. That's, but mainly retirement. That is for all of Voya.

Operator

Thank you. Our next question is coming from Mike Zaremski of Wolfe Research. Please go ahead.

Mike Zaremski
Director and Senior Equity Research Analyst, Wolfe Research

Hey, Greg. Good morning. Let me follow up on Mike's comments on the uses of capital and the free cash flow yield you cited. You cited the 13%, which I thought was a trailing figure when we looked at the deck and which was kind of propped up by better than expected alternative returns. Just trying to make sure and I feel like the consensus on a forward basis, you know, I think the expectation for things to normalize. Just curious, is there a read-through saying you think on a forward basis your free cash flow yields could remain around 13%?

Mike Smith
Vice Chairman and CFO, Voya Financial

Mike, thanks for the question. The 13 is, I think, the trailing. Going forward, I still think we're very attractive looking on a free cash flow yield basis. That'll continue to be our one of the measures we look at as we're considering the relative mix of capital use. As I said, you know, that's something we're open to talking with investors about and gathering opinions. You know, we could potentially adjust, you know, in the future. That's not a plan at this point, but we're open and nimble and willing to consider different approaches.

Mike Zaremski
Director and Senior Equity Research Analyst, Wolfe Research

Okay. Understood. My follow-up would just be any update on the CEO search in terms of timing?

Rod Martin
Chairman and CEO, Voya Financial

Hi, it's Rod. As we've communicated previously, my employment agreement is through the end of the year. That is when I do intend to retire. We are working through this in a very thoughtful and purposeful way. You know, I've communicated previously that it is our intention to have no surprises for the investor community as we do this. We've got lots of runway through the course of this year before that's announced, and we will keep you all posted.

Operator

Thank you. Our next question is coming from Tom Gallagher of Evercore. Please go ahead.

Tom Gallagher
Senior Managing Director, Evercore ISI

Good morning. I think in some of the past calls, you all have been talking more about M&A as a possibility, balancing that against buybacks, as for use of capital. Just given where your stock's trading, other opportunities that might be in the market, can you talk about your updated thoughts on M&A and whether or not that can include a, you know, somewhat larger sized deals? Because I think the deals you've announced so far have been pretty small.

Rod Martin
Chairman and CEO, Voya Financial

Mike, would you like to begin and I'll follow?

Mike Smith
Vice Chairman and CFO, Voya Financial

Sure. Thank you, Tom, for the question. In short, I'd say, you know, nothing has really changed from what we said back in November in terms of our view on M&A. We think there are potential opportunities that would enable us to accelerate growth, you know, particularly in the benefits space as well as, you know, we talked about, you know, privates and potentially alternatives in the Investment Management space, you know, things that would enable us to be closer to customers, have better data capabilities. We're also, you know, I think open to scale opportunities where those might make sense.

What we did say too was that you know for smaller deals you know the timeframe for accretion might be stretched out a bit from our 24-month you know window and that's accretive relative to share buyback. You know at larger deals we've not nor will we set a limit in terms of what we're thinking other than you know kind of the practical limits that you all can imagine. You know we're open to whatever would make the most sense for shareholders you know of the opportunities that set that's in front of us. I think the stance here is one of how can we continue to drive revenue growth while preserving or increasing margin?

Those are the kind of deals that we're gonna be looking for.

Rod Martin
Chairman and CEO, Voya Financial

Tom, the only piece I'd add to what Mike said is we're laser focused on the 12%-17% EPS growth, and all of that we presented at Investor Day is organic. Those levers that Mike talked about earlier on the 4%-6% contribution from revenue or the 1%-2% from margin expansion or the 7%-9% from capital management, those are levers that have always been at our, you know, at our disposal, will continue to be, and we are gonna continue to be absolutely focused on enabling that outcome.

Tom Gallagher
Senior Managing Director, Evercore ISI

Gotcha. Thanks for that, guys. Just my follow-up is just a question on the elevated pension expense. I think there was some de-risking that caused that. Any actual pension contributions that we should be thinking about or no, or is there no funding actually for this? Because I believe it was mentioned it was non-cash. If it is non-cash and we're gonna have higher pension expenses, should we assume your free cash flow conversion ratio actually gets a little better, considering that that's gonna hit GAAP earnings but not cash flow?

Rod Martin
Chairman and CEO, Voya Financial

Mike?

Mike Smith
Vice Chairman and CFO, Voya Financial

Tom, thank you. First, correct that it will not hit cash flow. All else equal, you know, at the margins, you know, the GAAP earnings will be a little bit lower than they might have been and cash flow is unaffected. Yeah, the math would push you up a bit. I don't know that that's gonna be all that discernible, given the magnitude of the numbers. What's happening more broadly here is every year we remark, you know, if you will, the pension plan. That's just an accounting process that we go through where we evaluate the, you know, the liability. We apply a current rate to it. This is something every company does.

You adjust the in one-timer adjustment of the liability to reflect current conditions. Those affect your estimates of pension income, which is the on a GAAP basis the earnings you get from the funds underlying the pension plan and the expense. What has happened over the last few months is our pension committee, which is independent of management by the way, made the decision to shift more of our assets into fixed income in recognition of the fact that we're in a very favorable funding spot. We're more fully immunized. There'll be less volatility in the underlying pension assets, which is great given that we're very well funded now.

Don't expect to see, you know, the kind of volatility that we might have seen in the past. That also comes at the cost of having lower return expectations. That's the pension income will be lower this year. The pension expense is basically unchanged. It hasn't changed very much. I think it's a tiny increase. The net of those is that, you know, it's a smaller benefit because the income actually on a GAAP basis exceeds the expense.

As it relates to contributions, you know, I don't think we've got the numbers that we'd be in a position to share, but any contributions this year I would expect to be relatively small and not gonna have any meaningful impact to our ability to, you know, do repurchases, pay dividends or otherwise.

Operator

Thank you. Our next question is coming from Erik Bass of Autonomous Research. Please go ahead.

Erik Bass
Partner, Autonomous Research

Hi. Thank you. Can you provide some more color on the expenses in 4Q, which I believe included some accelerated investments? Given the upward pressure that we are seeing on wages, how are you thinking about the G&A expense outlook across your businesses in 2022?

Rod Martin
Chairman and CEO, Voya Financial

Mike, would you like to begin?

Mike Smith
Vice Chairman and CFO, Voya Financial

Sure. I'll take a start and then, others can join in. Fourth quarter was, you know, a couple of things. There was timing that we had signaled on, spend like advertising, some IT spend around adding some capabilities just happened to be a little bit higher in the fourth quarter. Also a couple of other, not expected to recur accounting adjustments that were relatively small but added up as well. Overall, that drove us to the level of expenses where we're able to say that, you know, first quarter, which is normally a seasonally higher quarter, this year, will be about the same as fourth quarter. But the investments are, I think, you know.

We're pleased to have had the chance to, you know, accelerate some of those capabilities and we'll go forward from there. It'll help with the revenue growth. Overall, the wage conditions, you know, we've made our best estimate, you know, that in terms of what we think of the effect that's gonna have in 2022, that was baked into our targets that we shared at November. I don't think our view has changed meaningfully since then. You know, it's obviously a pretty rapidly evolving situation. We'll be very mindful of where we are relative to competitors for our most important asset, which is our talent. We're very focused on that.

We have regular conversations about it at the most senior level. Very focused on that. Think it's within our footprint, at least our ability to manage going forward. I'd also point out, and I think others, other calls, other companies have pointed this out too. Wage increases are, you know, broadly speaking, a good thing for the businesses that we're in, particularly in the wealth business, in terms of contributions, as well as in the Group Life business, particularly in terms of benefit amounts and premiums that get paid. Those things will be generally favorable for us. The balance of interest, I think, is that, you know, some degree of wage inflation is probably a good thing for us.

Throughout, we'll be focused on, you know, managing and delivering the margins that we've talked about, and continuing to grow revenue. Those I think are gonna be our primary guideposts as we go forward.

Erik Bass
Partner, Autonomous Research

Thank you. In the health business, it looks like the voluntary loss ratio is a bit higher this quarter than where it's been running. Can you just talk about what you're seeing in terms of claims experience and if this is starting to normalize?

Mike Smith
Vice Chairman and CFO, Voya Financial

Rob?

Rob Grubka
Head of Health Solutions, Voya Financial

Yeah. Thank you. Appreciate that, Erik. I think, look, the step back on, you know, quarter-over-quarter, there's always a bit of noise depending on the products. You know, it ebbs and flows a little bit with seasonality. Voluntary, you get a little bit of that in fourth quarter with just enrollment activity and sort of reminder of, "Oh, I've got these benefits," and really, as you do the step back for the year, you know, we've obviously had really strong growth in the supplemental health voluntary product line, you know, 22% growth year-over-year. Then, you know, in line with that, if you look at, you know, the underwriting margin for the year, that's growing at 23%.

I think we're really in line and feeling good about, you know, what we're seeing there. The underlying dynamics, there's no, you know, sort of issue that we're concerned about as we move forward. That business has been running well for us. You know, time will tell. Obviously, COVID and the dynamics that you're alluding to, you know, are things gonna change? Behavior gonna change? You know, we'll see those things and we'll react to those things. But as we look at the overall health of the business, I'd say, we're doing exceedingly well.

Operator

Thank you. Our next question is coming from Ryan Krueger of KBW. Please go ahead.

Ryan Krueger
Managing Director and Equity Research Analyst, KBW

Hi, good morning. First question was just can you just remind us what your current expectation is for first quarter expense seasonality?

Rod Martin
Chairman and CEO, Voya Financial

Mike?

Mike Smith
Vice Chairman and CFO, Voya Financial

Ryan, it, you know, the place to lay that would be somewhere around $25 million-$30 million, just like it was last year. I think is a good place to start.

Ryan Krueger
Managing Director and Equity Research Analyst, KBW

Thanks. Then now that the mandates have funded, can you give an updated view of the Investment Management pipeline headed into 2022?

Rod Martin
Chairman and CEO, Voya Financial

Happily. Christine?

Christine Hurtsellers
Head of Investment Management, Voya Financial

Yeah, sure thing, Ryan. So yes, we had a very successful quarter as you saw. You know, our largest net inflows that we've had. Just thinking about the quarter in particular, you know, what we think of as larger mandates, call that north of $1 billion. You know, we had more than one fund, so that certainly contributed. But underneath, a lot of diversity. Our private markets continue to advance. Client demand remains strong. When you look out, and we're looking at the pipeline, you know, and unfunded wins into 2022, we see a lot of diversity there, a lot of strength, and, you know, we're confident we're gonna get into our 2%-4% organic growth range, our targets that we put forward on Investor Day. Really excited about it. Again, you know, we've got great products.

The demand for differentiated asset classes, plus leveraging our strong fixed income investment performance continues. Again, feeling good about the year.

Ryan Krueger
Managing Director and Equity Research Analyst, KBW

Great. Thank you.

Operator

Thank you. Our next question is coming from Alex Scott of Goldman Sachs. Please go ahead.

Alex Scott
Equity Research Analyst, Goldman Sachs

Hi. First question I had was on Health Solutions. You know, you guys gave a lot of guidance there, so we have a good amount to work off of. I just wanted to see if you could comment on the Stop Loss business and just h ow you view your competitive positioning there? That's sort of a business that goes through cycles, and I was just wondering how you view that market and sort of price adequacy and so forth moving into 2022.

Rod Martin
Chairman and CEO, Voya Financial

Rob?

Rob Grubka
Head of Health Solutions, Voya Financial

Yeah. Great. Thanks, Alex. So Stop Loss, as you allude to, you know, it goes through cycles. As you do the look back for what we've experienced in our book over the last couple years, and you know, I would say we were doing very well in this version of the cycle with loss ratios at the lower end of our guide around that 77%-80%. We were in the 77% neighborhood, and so that's been great. It took a lot of work to get there a couple years prior. We were working hard to improve underwriting margin in that business. I think as you've seen us operate over the last couple years, last few years, it's been about striking that right balance of growth and disciplined underwriting.

I think that is the story that will continue as we move forward. It's a business where, you know, if you lose the handle on underwriting margin, you know, you obviously can't grow fast enough to recover from that impact that it has on your book of business. We'll do what we continue to do is focus on the right balance there. As Mike alluded to in our growth guidance, the 7%-10% range, we're expecting to be at the lower end of that. A piece of that will be what we experienced in the renewal and new business cycle for Q1. On the new business side of things, we came in about where we expected, if not right on top of it.

Renewal season was a little bit more challenging, but again, as I alluded to, our book of business has been running very well. We have faced plenty of competition on trying to retain good running cases, but importantly, you know, knowing when not to chase the market and that's just gonna happen. That's the ebb and flow of that business. We'll be in a position to talk a lot more about what we saw, what we experienced once we talk about 1 Q. At this point, you know, we're gonna strike the balance as I alluded to, and that we've done over the last few years.

Alex Scott
Equity Research Analyst, Goldman Sachs

Got it. That was helpful. Then my follow-up question is just on LDTI. I know you're not ready to give impact sensitivities and so forth, but I was wondering if maybe you could just note how much of the existing reserve balance is transitioning to this new accounting. Sort of how much of your existing reserves are FAS 60 today that we should think about, you know, potentially having an impact here?

Rod Martin
Chairman and CEO, Voya Financial

Mike?

Mike Smith
Vice Chairman and CFO, Voya Financial

Alex, I don't know the number off the top of my head, but that's something we could maybe be prepared for in first quarter. It's a good question. I think just to the point I made earlier, though, it's gonna be relatively small, but it's not zero. There are some legacy contracts still around that are here, you know, but it's not gonna be a meaningful amount for us in my view. We'll come back to you on that as we give a little more color in the coming quarters.

Operator

Thank you. Our next question is coming from Andrew Kligerman of Credit Suisse. Please go ahead.

Andrew Kligerman
Managing Director, Credit Suisse

Hey, good morning. Staying on the Health Solutions area again, thoughts around the group life and disability and the ability to get rates and perhaps how much influence that might have on the 7%-10% growth that you're looking at.

Rod Martin
Chairman and CEO, Voya Financial

Rob?

Rob Grubka
Head of Health Solutions, Voya Financial

Yeah, sure. Thanks, Andrew. It's interesting, you know, you tend to think about life and disability as this, you know, old stodgy part of the market, and you kinda gotta do it. I'd say just a couple things, and I'll get to your question. You know, the ability to deliver an integrated experience, the impact, especially post-COVID and during COVID here, as we sit, of leave management and the dynamics around the complexity of that element of a life disability package and what that means to decision-making and you know, just overall satisfaction with you know, an employer and their provider of coverage. I would say, you know, there's always been you know, a you know, just stinginess around rate in that market and what are you gonna be willing to pay.

I would say the decision-making criteria has gotten a bit different. You know, how that plays out as we think about COVID mortality and the impact and pressure that can have on pricing, you know, how the market's gonna calibrate to that, you know, I think is a story to be written. You know, obviously, there's an impact as the underwriters are looking at and making decisions about what they think go forward experiences. In our business, just as a reminder, most of the stuff that we do is gonna be experience rated for the most part. You know, we'll see what the market will bear.

What I would just say is that element of leave management and how that comes together is an incredibly important part of the decision-making that's, I think, only gotten heightened of late. What we started to see more, that we talked a little bit about Investor Day, is just what's coming to market is not just life and disability. A lot of times, and over 30% of the time, closer to 40%, we're seeing business come to market now that's also got supplemental health as part of the conversation and the shopping that they're doing.

I think, you know, the price element starts to, you know, maybe get diluted a little bit, and hopefully that means, you know, there's upward movement, as we talked about, Mike just said a second ago. You know, wage inflation, wage growth, those are things that also help the business overall. It's a little bit more complicated than it used to be, but, let me just sort of take a pause there and see if you want me to go deeper.

Andrew Kligerman
Managing Director, Credit Suisse

Yeah, I think you said the book is yet to be written, but is there any movement at all on price?

Rob Grubka
Head of Health Solutions, Voya Financial

Well, again, I think it's hard to say at this point in time, and part of why I say that is like, look, we're getting into national account season as we speak. Have we seen meaningful change in price? I would say the answer to that is no. It's something that obviously we continue to assess and see where the market settles in. Then you throw in the factor, as I was alluding to at the end there, I think there's other bigger elements that are gonna drive decision making, which in theory will allow for some price drift up. Again, I don't wanna declare it just yet. I think there's a lot more complications around those decisions than there used to be.

Andrew Kligerman
Managing Director, Credit Suisse

Cool. That was helpful. My second question would be for Mike Smith around the earlier comment about capital and I'm just kind of thinking to myself about share repurchases. Mike, you talked about capital return to shareholders being 7%-9% of the 12%-17%. The other backdrop I'm thinking about is organic generation of close to $1 billion again this year, excess capital of $1.5 billion. I'm looking at $2.5 billion of potential redeployable capital. Last year, you bought back over $1 billion of stock. That would create more than, probably more than 10% EPS upside as I eyeball the number.

The question is, would you be willing to, you know, go for a year of over $1 billion in buybacks or maybe well over $1 billion in repurchases, if there's that opportunity to lean in?

Mike Smith
Vice Chairman and CFO, Voya Financial

Andrew, thanks for the question. I think part of the reason that we're not giving specific numbers at this point is 'cause we have, I think, an enormous amount of flexibility. I think we're open to whatever opportunities present themselves that make the most sense for shareholders at the time we're given them. I'm not gonna maybe comment specifically on any given number other than that's gonna be our focus. It has been our focus and will continue to be our focus, shareholder value.

Rod Martin
Chairman and CEO, Voya Financial

Andrew, its Rod, just to modestly reinforce that, you're certainly at Investor Day and on this call, we continue to point very clearly to the 12%-17% EPS growth rate. As you well point out, that is a lever that we can use, that we have used, and we will continue to be very open to using prospectively. I think as you think about Voya, after we completed the de-risking, a far simpler company, a very attractive EPS growth rate, we will continue to lever and exercise those tools fully to you know, for shareholder outcome.

Operator

Thank you. Ladies and gentlemen, in the interest of time, we are asking the remaining analysts to please limit themselves to one question. Our next question is coming from John Barnidge of Piper Sandler. Please go ahead.

John Barnidge
Managing Director, Piper Sandler

Thank you very much. My question, the Investor Day slides, you talked about privates and alternatives, 3%-4% versus organic from other markets, so you're clearly expecting more growth out of privates and alternatives. Now you're breaking out disclosure around that or on alts and privates and fixed income, so thank you. You currently sit at 30%. Where do you aspirationally assume it grows to for that 2024 target of 5%-7% per year? Thank you.

Rod Martin
Chairman and CEO, Voya Financial

Christine?

Christine Hurtsellers
Head of Investment Management, Voya Financial

Well, you know, John, how we think about it is certainly, you know, we have forecasts based on it is driving significant growth, you know, within Investment Management. You know, we do have targets. You know, are we specifically saying, you know, we're gonna be X% of AUM at, you know, a certain point in time? No. How we think about it, though, and what we see is, you know, it is a higher margin product. As you said, it's about a third of our assets today. You know, we had a strong quarter in privates, you know, in 4Q. Again, you know, it's gonna contribute to our margin expansion.

One of the things that I just love about asset management here at Voya, sort of our untold story, is we just have such a good diverse, you know, product line, whether it's private asset classes as you see, as well as, public asset classes. We're focused on alpha. We're focused on investing strategically in our private capabilities with fund launches that we have in the pipeline already this year, such as a commercial real estate impact fund. Think of the beauty of green or ESG coming to private markets with that.

Again, we're investing in it's growing, but we have a broad book of business, and so we're really focused on delivering alpha for clients, 'cause they have complex needs that they're facing every day in this world in which we live, as well as really focusing on driving, you know, our operating margin expansion. Again, when you see that, it's gonna be based on fundamental growth, client demand as we go on our journey to continue to deliver for shareholders as well.

Operator

Thank you. Our next question is coming from Elyse Greenspan of Wells Fargo. Please go ahead.

Elyse Greenspan
Managing Director, Wells Fargo

Hi. Thanks. Good morning. My question is, I was hoping to get some color if you guys have any line of sight into the reduced full service fee pressure that you guys have guided to.

Rod Martin
Chairman and CEO, Voya Financial

Heather, would you like to begin?

Heather Lavallee
Head of Wealth Solutions, Voya Financial

Sure. Thank you. Good morning, Elyse. So, you know, a couple things that I would point to around the fee pressure and as, you know, was noted in the presentation, in the quarter, we did see a little bit of movement in the full service fees that were driven by one time accounting items that, you know, we don't expect to repeat going forward. Now, our guidance on fee pressure has remained unchanged since Investor Day. You know, we talked about at Investor Day that we expect our fee pressure to ease down from 1 basis point per quarter down to 0.5 Basis point. Really, it's driven by three main fundamentals. Number one is we are focused on strong pricing discipline in our existing book of business.

Second is the focus on writing profitable new business. Deepening our client relationships. We've got a lot of paths to be able to diversify revenue through growth of Managed Accounts and some of the enhancements we've made to our own Target Date Funds. At the end of the day, we are very focused on driving the revenue growth of 2%-4% while maintaining the operating margins that we've done so since our IPO.

Operator

Thank you. Our final question today is coming from Joshua Shanker of Bank of America. Please go ahead.

Joshua Shanker
Managing Director, Bank of America

Yeah, this is just an easy one. On the VII and thinking about the private equity, what has been your long-term view of the return on that asset class and how does that factor into your modeling for normalized earnings?

Rod Martin
Chairman and CEO, Voya Financial

Christine?

Christine Hurtsellers
Head of Investment Management, Voya Financial

Well, you know, maybe-

Mike Smith
Vice Chairman and CFO, Voya Financial

Maybe I can take that, Rod.

Christine Hurtsellers
Head of Investment Management, Voya Financial

Yeah. Go ahead, Mike.

Mike Smith
Vice Chairman and CFO, Voya Financial

Thank you. We assume 9% returns. That's our normalized amount. I think if you look back historically over the last several years, you know, and certainly this most recent year pushed us meaningfully above that, but even excluding last year or 2021, we've been a little above that, but I think nine is a reasonable assumption going forward, and that's what we've built into our models. When we say above expectations, that's what we're comparing it to.

Operator

Thank you. At this time, I'd like to turn the floor back over to Rod Martin for closing comments.

Rod Martin
Chairman and CEO, Voya Financial

Thank you. Our success throughout 2021 reflects the purposeful decisions that we've made as a company as well as the commitment and dedication of our people. Despite the challenges posed by the pandemic over the past two years, we've remained committed to our plans, to our communities, and to our employees. We've benefited from the diversification and strength of our businesses, and this has benefited all of our stakeholders. Now, as we look forward, we're excited about the opportunities before us as a leading health, wealth, and investment company. Our focus on driving net revenue growth, along with our strong free cash flow and increasing margins, will enable us to further drive further earnings per share growth. We look forward to updating you on our progress. I hope you and your family stay healthy and safe. Thank you, and good day.

Operator

Ladies and gentlemen, thank you for your interest and participation in today's Voya Financial Conference. You may disconnect your lines or log off the webcast at this time, and enjoy the rest of your day.

Powered by