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Earnings Call: Q2 2023

Aug 7, 2023

Operator

Greetings. Welcome to the Exagen Inc. Q2 2023 earnings call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. If anyone should require operator assistance during the call, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. At this time, I would like to hand the call over to Ryan Douglas of Investor Relations. Thank you. You may begin.

Ryan Douglas
Director of Investor Relations, Exagen

Good morning. Thank you for joining us. Earlier today, Exagen Inc. released financial results for the quarter ended June 30th, 2023. The release is currently available on the company's website at www.exagen.com. John Aballi, President and Chief Executive Officer, Kamal Adawi, Chief Financial Officer, will host this morning's call. Before we get started, I would like to remind everyone that management will be making statements during this call that include forward-looking statements within the meaning of federal securities laws, which are made pursuant to the Safe Harbor Provisions of the Private Securities Litigation Reform Act of 1995. Any statements contained in this call that are not statements of historical facts should be deemed to be forward-looking statements.

All forward-looking statements, including and without limitation, statements regarding our business strategy and future financial and operating performance, including guidance for the quarter, potential profitability, our current and future product offerings, and reimbursement and coverage, are based upon current estimates and various assumptions. These statements involve material risk and uncertainties that could cause actual results to differ materially from those anticipated or implied by these forward-looking statements. Accordingly, you should not place undue reliance on these statements. For a list and description of risks and uncertainties associated with our business, please see our filings with the Securities and Exchange Commission, including our Form 10-K for the year ended December 31st, 2022, and any subsequent filings. The information provided in this conference call speaks only to the live broadcast today, August 7th, 2023.

Exagen disclaims any intention or obligation, except as required by law, to update or revise any information, financial projections, or other forward-looking statements, whether because of new information, future events, or otherwise. I will now turn the call over to John Aballi, President and CEO of Exagen.

John Aballi
CEO, Exagen

Thanks, Ryan, thank you to everyone joining the call. Today, I'll discuss our Q2 results and provide updates on our revenue cycle initiatives, including our path to profitability. I'll turn over the call to Kamal, our CFO, for details on our financial performance. Our strategy to prioritize and focus on AVISE CTD has resulted in another strong quarter, with over 37,000 AVISE CTD tests delivered and total revenues of $14.1 million. As a reminder, we've made substantial changes to the structure and size of our sales team, and we believe that our Q2 performance is testament to the fact that we continue to serve the rheumatology community in a highly effective manner. I'm encouraged to see consecutive quarterly growth in volume as we make operational improvements to our business, but this also reinforces the strategic decisions we made at the end of last year.

Exagen has significant opportunity ahead, and we're really starting to get on track as a team. It's exciting to see our progress reflected in the performance of the company this quarter. Our revenue for the Q2 was reflective of the strong testing demand and volume delivered in Q2, but also a result of improved cash collections from testing performed in prior quarters. We continue to focus heavily on our revenue cycle operations and have made major strides in Q2 to improve our processes, which I'll detail shortly. We expect to see incremental improvement in ASP as we move into early 2024, but we believe these early improvements in cash collections are a positive sign. Overall, we're seeing positive momentum in our operations, and our efforts to achieve profitability continue to progress.

One of the key metrics where we saw improvement quarter-over-quarter was our trailing twelve-month ASP, which increased to $320 from $279. The increase in Q2 was aided by timing of cash collections on claims from prior periods, which we don't necessarily expect to recur each quarter. However, this was nonetheless a positive development reflected in the improvement in ASP. In general, we're beginning to trend in the right direction, but expect the bulk of our efforts to materialize into 2024. As we conveyed in Q1, we held claims to give ourselves time to optimize our appeal process, including an effort to increase the overall volume, quality, and persistence of appeals. To give some color on the extent of our efforts to date, we've brought in new leadership to this area of our business.

We've worked with a technical writer to revise all appeal letters sent to payers on denied claims. We've restructured the appeals process with our internal team, redefining roles and responsibilities for every person involved in the process. We've worked with our clients to improve the clinical notes they draft on each patient to better communicate the rationale for ordering and utilizing AVISE. We've worked to improve the process for exchanging these progress notes with our team to lessen the burden on our customer staff. We've brought in other personnel to increase the outbound calls to insurance companies, allowing us to keep better track of our appeal status. We've strengthened the documentation around test ordering, and the list continues. These efforts have been a substantial adjustment compared to what we were doing even 6 months ago, and we're still making progress to execute efficiently with these changes.

All this requires communication and resetting of expectations with our customers in a manner which minimizes disruption and reinforces the value they've seen with AVISE testing for the last 12 years. We continue to focus on achieving a profitable business. We refinanced our loan this quarter, which included a principal payment of $10 million. Our changes to revenue cycle management increased our accounts receivable by $6.9 million. Excluding these two items, our cash decreased $3.8 million in the Q2. We are making progress in all areas of the company to operate as a leaner, more effective organization, and the team at Exagen is striving to deliver the best service in the industry with a markedly improved cost structure.

Additionally, we continue to expect our annual R&D expenses to approach $6 million, and therefore, our Q2 performance was aided by the timing of some of these expected expenses. As an ancillary item, we recently reached an agreement in principle with the Department of Justice to settle an investigation that was initiated in February 2022. This investigation was related to conduct that occurred in 2014 and 2015. We agreed in principle to make a settlement payment with associated fees of approximately $700,000 and admitted to certain facts, although we did not concede liability. The DOJ will not require an outside compliance monitor to oversee our operations going forward. The definitive settlement agreement is subject to further negotiations, but ultimately, we look forward to putting this issue behind us so we can continue to focus on operating the business.

In closing, it's rewarding to see another quarter where our organizational performance is trending in the right direction. This is testament to the hard work of the Exagen team and the value AVISE testing provides to the rheumatology community. I'm very encouraged by our recent performance, knowing that we continue to improve in many areas and have yet to see the results from several ongoing efforts. Before I hand the call over to Kamal, I'd like to note that at our annual meeting this past quarter, Jim Tullis retired as a member of the Exagen Board of Directors. Jim had been a director on the board for nine years and a vital member of the team. I want to thank Jim for his guidance and support to me personally. Jim has been a strong supporter of the Exagen throughout much of the company's history, and we wish him well.

Additionally, I'd like to extend a warm welcome to Paul Kim, the newest member of our board. Paul joins us with vast business and leadership experience, and currently serves as the CFO of Fulgent Genetics, where he played a pivotal role in growing the company into a successful and profitable business. I'll now turn the call over to Kamal.

Kamal Adawi
CFO, Exagen

Thank you, John. Good morning, everyone. For Q2 2023, total revenues were $14.1 million, compared with $11.2 million in Q1 of 2023 and $7.6 million in the Q2 of 2022. As a reminder, for year-over-year comparisons, in 2022, payments from Medicare were delayed from Q2 to Q3. Sequential quarter growth in revenue was driven primarily by an increase in ASP. The increase in ASP was a result of improved collections from prior quarters dating back to Q1 2022, mostly due to greater than expected cash collections. Testing volumes for AVISE CTD were record 37,749.

Other testing revenue was $1.6 million in the Q2 of 2023, compared with $1.4 million in the Q1 of 2023 and $1.7 million in the Q2 of 2022. Costs of revenue were $5.8 million in Q2, resulting in a total gross margin of 58.7%, compared to 47.2% in Q1 2023 and 20.1% in the Q2 of 2022. The increase in gross margin percentage from the Q1 was primarily due to increased accrual rates from improved collections in prior periods.

Operating expenses were $19.1 million in 2Q 2023, compared with $21.7 million in 2Q 2022, primarily driven by a decrease in employee-related expenses due to the reduction in force in early December 2022. For 2Q 2023, our net loss was $5 million, compared with a net loss of $7.7 million for 1Q 2023 and $14.7 million for 2Q 2022. As a reminder, we refinanced our debt on April 28, which included a principal prepayment of $10 million. The refinance was through our existing lender, and the current balance of the loan is $18.1 million.

The terms of the agreement include a floating interest rate, which is a greater of 10% or prime plus 2%, resetting the interest-only period to 3 years, the implementation of a new management plan, and improved covenants. Cash and cash equivalents as of June 30, 2023, were approximately $31.5 million. As John mentioned, with our revenue cycle management strategy, the claims held in Q1 and Q2 contributed to the AR balance increasing to $16.2 million, which is offset by a lower cash balance. Overall, the company is performing better operationally than we were even a few quarters ago, and we're seeing the results in our key metrics. As you heard from John, excluding the loan principal prepayment and changes in AR, this resulted in a decrease in our cash balance of $3.8 million in the Q2.

I'm very proud of the team and the changes we have implemented as we are off to a great start in our path to profitability. Our cost of revenue are lower, our operations are much more efficient, and all departments have goals that align across the organization and continue to drive improved operations. Not to get lost in all the numbers, but just as important is the culture of the organization. I originally joined the company almost 10 years ago, and the culture is stronger than I've ever seen, which is reinforced by a decrease in our trailing 12-month voluntary turnover rate. The rate has decreased 36% from the end of 2022 to June thirtieth. Turning to guidance, some of the changes in revenue cycle management that John mentioned will have an impact on future quarters.

We're modeling a softening in volume in Q3 due to changes in revenue cycle optimization, but are anticipating the lower volume to begin to be offset by higher ASPs in 2024. For Q3, we are providing revenue guidance in the range of $10 million-$10.5 million. We will now open the call for questions.

Operator

Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two to remove yourself from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for your questions. Our first questions come from the line of Dan Brennan with TD Cowen. Please proceed with your question.

Dan Brennan
Senior Equity Research Analyst, TD Cowen

Great, thanks. Thanks for taking the questions. Congrats on the quarter. Maybe just a couple. Maybe just in terms of the benefit this quarter that you had from past collections, can you just quantify kind of what that was? Then are you expecting any more benefit in the back half of the year?

Kamal Adawi
CFO, Exagen

Hi, Dan. Thanks for the question. Yes, to quantify the prior period collections that were received in Q2 of 2023, but mainly took place in the prior year, it was just under $2 million. This is a very positive impact, but I view it as one time. It's very tough to quantify if this is gonna occur again. This comes from mainly 2022, and sometimes there are payments that take up to 1 year to be received, but I wouldn't anticipate it to be as large as what we just saw for 2022 in future quarters.

Dan Brennan
Senior Equity Research Analyst, TD Cowen

Great. Then, then on the burn in the quarter, the way I understand it is, I guess when you net out, you know, some of the changes that you had there, it sounds like you're basically saying your underlying cash burn was $3.8 million. If that's correct, then what level of burn would, you know, which is a nice step down, obviously, from what you guys have been having, what level of burn should we be expecting in the back half of the year? Would the impact on the accounts receivables that you highlighted, is that gonna stop, so should we see that kind of normalized going forward?

John Aballi
CEO, Exagen

Great. Good morning, Dan. This is John. Here's, here's kind of the way we think about the cash burn in general, if I can open up the question a little bit more broadly. We burned almost $40 million of cash, or an average of just over $9 million of cash per quarter in 2022. Far here in 2023, looking at the change in cash, as you mentioned, accounting for the AR as well as our debt principal payment, we burned approximately $11 million operating the company these past two quarters. That was driven largely by some of the improvements we made. Just to recap, you know, we've had the reduction in force of 42 individuals at the end of Q4. That was a substantial cost savings. We've completed the evaluation of our R&D pipeline.

We've set up criteria to pursue what we consider real business opportunities. These also strive to ensure financial success of the projects we're working to develop. We've worked to reduce the cost of our inter-internal operations, and we've seen a reduction in our costs as well. You see that with a similar overall cost expense, yet an increase in volume year over year. We've created an awareness and accountability at the company level from a budgeting standpoint. You know, that's been one of the key things I've worked to implement, is transparency into the expenses that we're incurring as a business all the way throughout the organization, especially at the department head level. Everyone has generally bought into our efforts to reduce costs. I mean, Kamal spoke to it a little bit about the culture.

You know, it's certainly a team effort, but it's embraced that way. We intentionally held claims the first part of the year because we have the cash to do so, and because we are working to improve our revenue cycle operations. I gave details in prior quarters, but this was a huge undertaking and a significant opportunity for us. We began releasing these claims at the end of the quarter, and this will obviously slow the pace of cash burn going forward, is how we look at it. I'll let Kamal maybe speak a little bit more on some of the specifics, but I wanted to give you our view here. We're ahead of schedule with the strategy we've put in place. Very positive from our standpoint. The success we're having in reducing the cash use for operations is come down pretty substantially.

Dramatic changes relative to where we were, really even six months ago. Our AR balance has increased, as we said, about $10 million here in 2023. It gives a sense of the cash we expect to collect over the next several months. That should be weighed in as well when considering our cash balance, but ultimately, we're always looking for ways to improve the organization. I'll let Kamal maybe speak a little bit to the cash burn for, for future quarters, and how we're thinking about that too.

Kamal Adawi
CFO, Exagen

Yeah. Thanks, John. As John mentioned, AR was one of the items that we had to exclude to get to the number of 3.8. Part of the reason why it increased from 32 to 69 from Q2, from Q1 to Q2, was we're holding all claims in Q2, but we started midway through the quarter in Q1. In regards to cash burn going forward, we're providing guidance...

... quarterly basis, because sometimes there's quarters like we just had in Q2, where we had very positive impact from that, just under $2 million of additional collections received from prior periods into Q2. It's tough to see the timing of some of these items. That had a very positive impact on our gross margins. We saw those increase to 58.7%. Again, very tough to project the timing of that. On the previous call, what I had mentioned on the Q1 earnings was we were at a $7 million cash burn in Q1, and we would see it gradually come down quarter after quarter. Now, again, Q2 was very pleasant, surprise with the additional collections, that wasn't projected, and we did say that we would expect to see it, come down slightly each quarter.

That has not changed. That is still what we believe. We just had a really good Q2, but we believe that, you know, we're gonna see those year-over-year improvements, but again, starting at $7 million in Q1 and coming down from there.

Dan Brennan
Senior Equity Research Analyst, TD Cowen

Great. Thank you. May- and maybe just one last one. The 3Q volume guidance, obviously, you guys are on a journey here over the next couple of years, so not to get lost in incremental, why would the volumes go lower in 3Q, given all the positive changes you guys are putting in place? I know you've talked about on the last call, maybe some of the near term could have some disruptions from the sales force realignment, and then eventually, you begin to see the positive benefit, is that the reason why you're guiding to sequentially lower volumes?

John Aballi
CEO, Exagen

Certainly. So to give a little extra color there, Dan, you know, in Q1, Q2, we expected some impact from the reduction to the sales force. I think we've detailed that extensively, of the 42 individuals that were caught up in the reduction at the end of December. A third of that was sales-based, and so we expected some impact to volume from reducing our U.S.-based footprint by about 30% or so. That was factored into our, our Q1 and Q2 guidance. It, it didn't happen, to be totally frank, and we've seen now multiple quarters that even with a more streamlined and condensed sales force, we're able to deliver actually record growth here. That's been very pleasant.

What we're factoring in in Q3 are some changes to our revenue cycle operations, which are being translated to the customer. Just to give you a sense, one example, we've implemented a new billing policy this past quarter, towards the end of this past quarter, which increases the cost-sharing proportion for patients on our testing. The price of the AVISE test really hasn't changed in about a decade, so we're making those changes as we've telegraphed pretty clearly, you know, as we pursue profitable-- more profitable business. These changes will improve the profitability of our portfolio, we anticipate, but could have some near-term impact to volume. Again, the magnitude and timing are always challenging to know ahead of time, but that's really what we factored into in our Q3 guide.

Dan Brennan
Senior Equity Research Analyst, TD Cowen

Great. Thank you very much. I'll go back in the queue.

Operator

Thank you. Our next question has come from the line of Mark Massaro with BTIG. Please proceed with your questions.

Mark Massaro
Senior Equity Research Analyst, BTIG

Hey, guys. Thanks so much. Congrats on the strong revenue growth and reduction in cash burn. I guess, one for you, John. You know, you've outlined a lot of changes to revenue cycle management, and certainly, I appreciate a lot of the color that you provided. I think it would be interesting to, to get your sense for, like, what inning do you think we're in with the changes to revenue cycle management? I'm just trying to, trying to determine how much, how much continued improvement do you think we could see as we think about the business, into 2024 and be yond.

John Aballi
CEO, Exagen

Great. Good morning, Mark. Thanks for joining the call. Thanks for the question. What inning we're in? I love it. I love the baseball analogy, especially given the season. From my standpoint, I think we're early innings. The reason I say that is 'cause we put a lot of work in terms of prepping. You know, that's what I've considered much of the first half of 2023 to be, a lot of game planning there. We're starting to put some of those efforts into play, really, right? The whole point of holding claims, just to give context to those comments, the whole point of holding claims was that we didn't trigger timely filing deadlines for our appeals process.

The core, kind of a core tenet to our improvement in revenue cycle operations, is improving the way we do appeals. I think that's really where the rubber meets the road in terms of impact for us longer term. I wanted to postpone as long as possible, really, the timely filing deadlines that would be associated with claim denials. As we've started to release those, I expect, you know, for, for the claims that we are gonna be denied on, I expect to start seeing those come in sometime around September-ish, into October, and then that'll be our first round of appeals. I've tried to detail this in the past, but just to refresh everyone, you know, I think that we're gonna have the opportunity to appeal, somewhere around 3 times.

That third-level appeal is often times associated with an external review by a specialist, and that's where, that's where we think, you know, really the value of the clinical data we've assembled and the value proposition will resonate most with that reviewer. From our standpoint, we've, it's always been tough to nail down exact timing, but what we've tried to maintain consistency in communicating is, sometime towards the end of this year and really into 2024, our growth will be a combination of both volume and ASP growth, our revenue growth, that is, but it'll be largely driven by ASP growth. I think that that's really the opportunity for the organization. Again, I think that's the most sensitive lever we have to employ in growing this organization. We have substantial volume.

We've shown we can continue to grow that, that volume with the current sales footprint, and we just need to pursue, I think, more profitable business from our standpoint. I've, I've also detailed, you know, the list price of AVISE CTD is $1,650, and our Medicare rate for AVISE CTD is $1,067. You see, you know, our quarterly ASP was in the $330 range this quarter. Our trailing twelve months is about $320, so we're moving along in the right direction. I think, you know, they'll have some quarter-to-quarter gyrations, but generally so far, I like the trajectory we're moving in. I think, you know, we need to get to that $500-$600 range on an ASP level to really have some them transform the organization.

Hopefully, that gives you some context to timing and how we're thinking about it.

Mark Massaro
Senior Equity Research Analyst, BTIG

Okay, great. Maybe one for Kamal. Kamal, if I strip out the nearly $2 million of one-time payments, you know, you would have done around $12 million in Q2. You know, you're guiding to $10.25 million at the midpoint in Q3. How much of that sequential decrease would you think is related to the reduction in or the softening volumes in Q3 versus some of the collections from prior payments and, or other ASP dynamics?

Kamal Adawi
CFO, Exagen

Yeah, thanks for the question, Mark. Our ASP, when you back out that approximately $2 million from prior period collections, is still increasing. We did see that improved collections from prior periods does have an impact on current quarter ASP. We did have to adjust our accrual rate up for our tests performed in Q2. That's gonna continue forward into Q3. I do anticipate our ASP to continue that improvement, so it's gonna be higher than what we saw in Q1. To answer your question, it's primarily gonna be driven from a softening in volume and not being driven by the ASP, since that has improved.

Mark Massaro
Senior Equity Research Analyst, BTIG

Yeah, and just to confirm, I know Dan asked you in the prior question, sometimes obviously there's summer seasonality in Q3. I know in prior years there have been some quarters where volumes, stepped down sequentially. Can you just maybe walk me through, you know, maybe how much of it is seasonality versus, the reduction in force versus other factors?

John Aballi
CEO, Exagen

Certainly, Mark, I'll, I'll chime in here. In terms of seasonality, I mean, we had July 4th on a Tuesday, really ate away a good portion of, of the first week of July, and we're basically 1 month in to Q3, right? Where we're, where we're sitting at today is, the quarter started off soft. It's a mix between the holiday, the holiday impact that we believe, but we're also actually seeing in our customer base, a decent number of vacations. I know I've seen, I've seen this with some of the airline reporting as well. International travel's up, especially with some of our key physicians. We've had them go on, fairly extended international, trips. We've conducted, some of this research ourselves and, surveyed some of our customers.

From our standpoint, I have a lot of confidence that our team has executed the initial transition from a sales force restructuring standpoint very well. I think, I think we are a leaner organization, but we're delivering a very high level of service, and we're able to serve our key customers extremely well. I think, you know, how much is related to the reduction in force? I don't believe much. I believe the impact here is a mix of seasonality, along with some of our transition on the billing policy side in pursuit of more profitable business. As I mentioned, you know, you increase some of the patient cost-sharing, you change some of the prices of your tests, and while we don't believe it'll impact the bulk of our business, it will, it will impact a small amount.

That's kinda how we think about it.

Mark Massaro
Senior Equity Research Analyst, BTIG

Okay. That's it for me. Thanks for the questions.

John Aballi
CEO, Exagen

Thanks.

Operator

Thank you. Our next question comes from the line of Andrew Brackmann with William Blair. Please proceed with your questions.

Andrew Brackmann
Research Analyst, William Blair

Hey, guys, this is Dustin on the line for Andrew. Maybe a little bit more about the sales or productivity, which I know you've touched on in past questions, but, maybe more so how should we expect that going forward? Is there really any impact that you still think might linger in the third and Q4s from the reduction in territory and people? How exactly are you tracking those people maybe besides volume per rep?

John Aballi
CEO, Exagen

Hey, Dustin, good morning. Thanks for joining the call. Thanks for the question. I can speak to this from a qualitative standpoint, really cue you in on some of the things that we look at. You know, in terms of performance as an organization, we take a look at orders per physician, we take a look at our physician base. In Q2, you know, we had a growth in our physician base. We've had a growth in our higher ordering physicians. I think we had the overall outsized performance really across the board for all of our key metrics. From that standpoint, when we, when we take a look at, you know, whether it be driving new business, whether it be further penetration within existing business, I think throughout the rep transition, we've done a phenomenal job.

The team's done a phenomenal job in executing well. I, I think that, you know, we're very strong in that regard. Our reputation, our brand within the rheumatology community, is, is extremely strong, and, and the transition has had less, much less of an impact than we originally anticipated, to be completely frank. From that standpoint, I think we're, we are, right on track. Really, as we get into Q3, as I've, as I've tried to detail, it's a slightly different scenario, right? You're changing expectations with our customer base, and when the price of our test hasn't changed for 10 years, there's an ingrained expectation, that's out there. Change management is always challenging, I think, especially when it comes to pricing, and especially when it comes to physician behavior. Our team is adept at this.

The company has a history of launching, you know, and expanding the product portfolio, and so, in terms of educating the physician base, I think we're very good at it. We've prepared extremely well. We've generated quite a bit of new collateral that's gone out really to aid in explaining the change and the why to the physician. We've developed quite a bit of patient support material as well, and then we have a very compassionate team internally, that's, that's been educated as to how to communicate these changes, and how to articulate them to patients as well as clinicians. So I think we've done what we can to prepare, and I've seen it firsthand. I was in the field, actually in Houston and St.

Louis, over the last couple of weeks, specifically for this reason, working to have conversations with some of our key clinicians, understand what the challenges of these changes mean for them in their practice. The majority that I visited, I visited over, I think it was 17 or 18 different clinicians over a couple of week period, and it was well-received. I mean, once you once you explain the why, I think it, it was very positive. There are some use cases that will likely fall off that are more price sensitive, and so that's being taken into account into our guide. From a sales rep standpoint and from a preparation standpoint as an organization, I think, I think we're right where we want to be. I think, you know, handling it as best we can.

Andrew Brackmann
Research Analyst, William Blair

Got it. In the past, you've also talked about, opportunities with large, academic institutions. Just wondering how you guys are tracking there and in terms of ordering base and trends?

John Aballi
CEO, Exagen

Great question. We don't pull this out as an individual metric to report on, but I can give you a few highlights. We continue to do well with large academic institutions. I think we are strongest in the community-based practices where rheumatologists have kind of different pressures, if you will. You know, they're trying to operate a more effective business on their own, and they're seeing upwards of 20 patients per day. You know, time is of the essence in that context. In the academic setting or maybe even in the large institution setting, there's typically a combination of research demands along with clinical demands, and so there may be some more time for discussion, but also maybe less patient flow, and they tend to see some of the more severe patient cases, right?

Once you get referred into some of the academic institutions, your disease has likely progressed. You've likely filtered through some of the community-based practices as well. We've had, over the first half of this year, we've had some significant wins. We've had a major system in San Diego, actually, take on our, our product, and we signed a contract with them, to offer the AVISE test throughout their entire system. Additionally, we've had Northwestern as well. That's a new contract for us, major academic institution that we've worked with. That was a multi-year effort to get that partnership established, and we're launching within that system here in Q3. I think we, we continue to do well.

I think we serve the client bill, if you will, customer very well, and we have a very strong value proposition. You know, we save the system money. For those systems which are integrated within themselves and maintain a cost-share component, it's a very attractive value proposition, not to mention the clinical benefit of the test. We continue to do well on both fronts. We have a team that's focused on this area, a team of individuals, that their sole responsibility is to take a look at some of these large practices. You know, there's quite a bit of bureaucracy, so you have to have the skill set, you have to have the experience to work through these institutions.

We have a strong team that continues to do so, and we've seen some of those improvements. We just don't telegraph all of them on a regular basis or, or peel this part out, mostly because I think when it comes down to it, what really matters is the performance of the organization as a whole and within the numbers. You know, we've cued people into the trailing-12-month ASP. We've taken a look at overall revenue and then the cost per revenue. You know, we think that all of our efforts will culminate in improvements there and, subsequently, help us achieve a profitable organization.

Andrew Brackmann
Research Analyst, William Blair

Got it. Good to see progress going on there. Just a last small one for us: Any update on the AVISE Lupus LCD submitted last July? Thank you.

John Aballi
CEO, Exagen

Sure. So from just to level set everyone as well on the call, you know, we obtained a proprietary Proprietary Laboratory Analyses code for the AVISE Lupus testing, and it was granted in April of 2022. We went through the pricing procedure over the past 12 months or so, and pricing for AVISE Lupus was finalized in January of this year. We've maintained coverage as well as payment for 2022 and 2023 claims throughout that process. As part of this, Medicare had asked us to submit for and apply for an LCD. We did so in September of last year, and...

We got acknowledgement at the time that it was a valid submission, we are waiting for the next Contractor Advisory Committee meeting, a CAC meeting, to understand when a draft LCD will be published. At that point in time, it'll be approximately about a year before any coverage document would be finalized, public comments would be welcome throughout that approach. For now, there's no statutory requirement for timelines, we're just waiting on our local MAC, that's Noridian, to hold this meeting and to push the ball forward. For now, no additional updates. We have a great working relationship with the Noridian team, to date, they've given us no indication as to when that meeting will occur.

We, we remain in the queue and exactly where, we were, almost a year ago at this time.

Andrew Brackmann
Research Analyst, William Blair

Great. Thank you, John.

Operator

Thank you. Our next question has come from the line of Kyle Mikson with Canaccord. Please proceed with your questions.

Kyle Mikson
Senior Equity Research Analyst, Canaccord Genuity

Yeah. Hey, guys. Thanks for taking the questions, congrats on the great quarter. I'm gonna take a stab at something here. ACR Convergence is coming up in early mid-November, so the Q4. Aside from these RCM changes, does this like relatively soft 3Q guidance , at least on the surface, reflect any kind of air pocket, I guess, among docs leading up to ACR? I mean, in the past, ACR actually impacted the Q4, I just want to kind of ask that question around, you know, seasonality factors that we should be considering in the second half of the year.

John Aballi
CEO, Exagen

Certainly. Thanks, Kyle, for joining the call. Maybe I can share a little bit regarding guidance, how we're thinking about it, was ACR a direct factor? I think in general, you know, just to directly answer your question, in general, yeah, it's, it's part of it. ACR certainly pulls, it's an annual meeting for the rheumatology community. It pulls most of the rheumatology community out of their practice for approximately about a week. you lose, you know, a twelfth or a thirteenth of the patient flow, productivity through any given quarter, and it's occurring, I believe, in September-ish this year. It's in San Diego, actually, local to us. we're excited for that meeting.

It's a productive meeting where we certainly get to engage with our customers, but in terms of guidance, that wasn't necessarily one specific driving factor in the guidance. You know, overall, we're seeing very strong progress year to date in executing against our strategy, and I'm very encouraged by the results we're seeing this year. I hope that's coming across. We continue to change significant aspects of the business, and these changes can contribute to either a lack of visibility in the magnitude, or timing, or really both in terms of the ultimate impact to the business. We've been consistently communicating that there'll be some impact to our performance as we pursue more profitable business, and it's just challenging to know the exact timing and extent.

You know, obviously, when you make a change to the billing policy and you start to increase some of the cost share component related to the patient, we think that that is going to be a driving factor for some near-term impact. That was really what we took into account when, when making this guidance. As I mentioned, we do still have what we believe is some outsized impact from vacations of physicians, and. It's tough to exactly narrow in on, on proportionality there and, and quantify the magnitude of impact. We think we've done the best job we can with the information we have.

Kyle Mikson
Senior Equity Research Analyst, Canaccord Genuity

Yeah. Okay, that was great. Thanks for that, John. Kamal, on the gross margins, almost 60%, getting flashbacks to the Janssen agreement days with a 100% margin. How should we think about the gross margins going forward? I mean, obviously, like, tied to revenue, and if that's dipping in the Q3, and I guess Q4, you know, clearly margins should decline from here. I mean, what's a good way to think about this? I mean, I love, like, the high 50s is good, but should we expect the low 50s or something like that going forward?

Kamal Adawi
CFO, Exagen

Yeah, thanks for the question, Kyle. In 2022, our gross margin % was 47%. Year-to-date, through the first 2 quarters of 2023, we're at 54%. Now, keep in mind that $2 million, or roughly $2 million that we've been talking about, prior period collections, that does have an impact on the gross margin. A lot of that occurred in 2022, so if you back that out, that, that has about a 7% impact on year-to-date gross margins. I'm, I'm very pleased with how the lab has been performing. As John has touched on, the company has been very focused on path to profitability and just operating as a lean organization.

That's true across the entire company, but it's definitely true in the lab, and we're seeing a lot of improvements there, and they're doing a fantastic job of focusing on driving that gross margin percentage up. We spoke about the goals of achieving 60% as a organization. We're trending in the right direction, and I feel confident that we're gonna be able to achieve 60%. In terms of trying to guide to that this year, we haven't guided on gross margin in the past. I think, you know, that tells you we should be seeing improvements quarter-over-quarter from, well, from how we're operating as an organization. Seasonality is always an impact for us. It's a positive impact as each quarter goes on, because of the deductible reset at the start of the year.

We should see higher gross margins as the year goes on. Like I said, we're trending in the right direction, and as a company, our goal is to achieve the target of 60%.

Kyle Mikson
Senior Equity Research Analyst, Canaccord Genuity

Okay. Thanks, Kamal. Then, I, I know, John, it's kind of early to talk about, you know, the, the 2024 strategic priorities, but as you evaluate this path profitability-... Are you, are you guys hoping to increase the sales force and, and the territory footprints, maybe like early next year? It's, I guess, could you just kind of walk through your thoughts on the expansion in the next 12 months to kind of drive that market penetration and the, the top line growth and everything?

John Aballi
CEO, Exagen

Great. Thanks for the opportunity to go into detail here, Kyle. When we did a right sizing of the sales force in December of this past year, our logic or rationale at the time was to take a look at each of our territories, and on a per territory basis, to see which of them covered at least the cost of the sales rep. I mean, were we breaking even for having a field-based presence in that given territory? That was the question we tried to answer across the board. For 23 territories, the answer was no. Actually, a little bit more than that.

What we've done now is from a footprint standpoint, but then this also carries into an expansion strategy, is we've taken a look at which territories we're supplementing just the, at least the cost of the rep, and we're maintaining about 4-5 of them right now. That's the same number as at the start of the year, and we're working to grow those territories so that they at least cover the cost of the rep. The idea here is, it gives us an empirical approach to expansion, where we can really see if it's the right territory, if it's the right individual for that area. It lets us change, you know, some of those variables in a more measured, meaningful way.

Ultimately, it also lets us have great visibility on the cash required, the expense required to expand. So right now, it's about $1 million a year that we're supplementing, you know, the territory, you know, when you weigh it against the cost of the rep. That's gonna be our approach going forward. As we have our column expansion territories or growth territories that over time will flip over into a profitable state, then we'll add a new growth territory. That, that way, it'll, it'll kinda be self-fulfilling and cyclical in that manner. So that's our approach. Whether that occurs in Q1, I hope so, to be honest with you. We have some, we have some variables really to figure out there, right?

Again, is it the appropriate territory? What's the potential, relative to the business that we have there? Is it the right individual? You know, we have quite a few things to evaluate and are constantly working with. As of right now, we feel very comfortable with the 40 that we have. We'll see when, when we have some sustained performance in some of those growth territories that flips them over to a profitable state, and then at that point, we'll add. We'll also be very clear in that communication.

Kyle Mikson
Senior Equity Research Analyst, Canaccord Genuity

Perfect. That was great, John. I'll leave it there. Thanks, guys. Appreciate the time.

John Aballi
CEO, Exagen

Thanks, Kyle.

Operator

Thank you. Our next questions come from the line of Ross Osborn with Cantor Fitzgerald. Please proceed with your questions.

Ross Osborn
Lead Research Analyst, Cantor Fitzgerald

Good morning, and congrats on the quarter. Just one for us. Would be curious to hear if there's any update on the pipeline with regard to nephritis, and if you can provide any more color on where you are in terms of time to market. Thank you.

John Aballi
CEO, Exagen

Sure. Good morning, Ross. I got the first question. The second question was timing to market for those, just to be clear?

Ross Osborn
Lead Research Analyst, Cantor Fitzgerald

Yes, that's correct. Thank you.

John Aballi
CEO, Exagen

Okay, great. Thanks for the clarification. In terms of our R&D pipeline, in terms of what's occurred over the last 6 months, you know, the key cornerstones when I joined the company were the RADR program, which was a therapeutic, selection in the context of rheumatoid arthritis, along with the fibromyalgia, diagnostic assay, and then some, therapeutic response, assays in the interferon space as well. At the time, we took a pretty detailed approach to this. We...

I, I'm a big fan of setting up the criteria for success before conducting the evaluation. We put this criteria in place, and we thought that, you know, if we could identify technologies that were, you know, kind of, 1, proprietary in nature, 2, had an ability to demonstrate clinical utility that was, that we thought was realistic, 3, had the ability to achieve value-based pricing. We believe that you have to have some certainty in your reimbursement before launching a product. Medicare coverage was a 4th component here. We want to develop products that meet customer needs, existing customer needs. That was another component.

Then lastly, really, having fleshed out the guideline strategy, I think having inclusion in guidelines or at least a pathway to getting there is incredibly important when you're, when you're weighing whether or not to move forward with a given opportunity. So we put those in place as a way to evaluate the pipeline. It ultimately resulted in discontinuing quite a few of the projects that were in the existing pipeline, but we've rekindled some of those efforts in the context of really owning the lupus patient journey. That's kind of how we're doing it internally. So we have a program ongoing now to take a look at both diagnostic as well as therapeutic monitoring or disease activity in lupus nephritis.

This is the indication where you have inflammatory flare in the context of lupus, but related to the kidney. It's potentially life-threatening, very significant consequences for the patient, and unfortunately, is detected oftentimes late stage when the kidney has progressed quite a bit in the context of that inflammatory state. There's also therapeutic options on the market that are available. You know, you have a couple from some, some pharma companies that are been on the market for a little bit of time here. We believe that's a pretty exciting opportunity we're pursuing. We're also looking at lupus in general from a disease activity standpoint. Right now, there's some clinical nomograms that exist, but they're extremely cumbersome, very time-consuming to execute, are not done practically in the community setting. Really understanding how...

disease is progressing over time is essential to modulating therapy in this context. Exciting for us to develop something here, and I think we have some great initial data showing we can do so. Then there's a few other products that we're working on. What, what I've really committed to externally is talking about some of our pipeline products as we have meaningful developments, not so much selling the, the future on the come. You know, we're very excited about the potential for AVISE CTD and the ASP improvements that we believe will develop here over the next several quarters, well into 2024 into 2025. That's where a lot of our focus is, as opportunistically, you know, we have some meaningful data, some scientific breakthroughs, if you, if you will, we'll disclose those.

Right now, I've, I've said, you know, I think I'll make more comments available externally once we have a clear path to commercialization within the 12-24-month timeline. Right now, our current R&D pipeline doesn't have projects which fit that, but that doesn't mean that the current projects can't fall into that over time. I just need to gain a level of certainty and de-risk in some of the... either whether it be technical performance of the assay or in the reimbursement side before commenting on them. That's kind of the conservatism we've taken in detailing our R&D pipeline. Hopefully, that helps, Ross.

Ross Osborn
Lead Research Analyst, Cantor Fitzgerald

Thanks for the update. Congrats again on the quarter.

John Aballi
CEO, Exagen

Thanks.

Operator

Thank you. There are no further questions at this time. I would now like to turn the floor back over to John Aballi for closing comments.

John Aballi
CEO, Exagen

Great. Q2 was another strong quarter, where we continued to execute on our objectives and in pursuit of a profitable organization. We're making great progress, and I'm especially proud of the Exagen team for navigating these changes effectively through this point. Thank you for your interest in Exagen, and we look forward to continuing to provide updates on our progress as we work to improve our organization. Thank you.

Operator

Thank you. This does conclude today's teleconference. We appreciate your participation. You may disconnect your lines at this time. Enjoy the rest of your day.

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