Invoices and receipts

Purchases made on our website

When making a purchase on the site, you should automatically receive a receipt from our payments provider, Paddle. We can also email receipts upon request.

If you need an invoice for a company, follow these steps: 

1. Open the invoice or receipt via the receipt link in your latest emailed receipt.
2. Please note that the link will take you to Paddle, our third-party payment provider.
3. Add or amend your billing address and/or VAT/Tax ID.
   

The changes you make should then be applied to all future invoices.

If you're unable to make the update yourself, you can request it via Paddle Order Support.

Otherwise, we can contact Paddle to update your invoice on your behalf. Should you wish us to do so, send us a message with the necessary details. Please note that this process may take several business days.

Purchases made through the Apple App Store or Google Play Store

If you subscribed inside our mobile app, billing is handled by Apple or Google, and they issue the receipts. We are unable to generate or amend invoices for these purchases.

• Apple: Apple emails a receipt after each charge. You can also view your purchase history under Settings → [your name] → Media & Purchases, or at reportaproblem.apple.com.
• Google: Find receipts in the Play Store under Payments & subscriptions → Purchase history, or at pay.google.com.