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Fin (Intercom) Stock

Private Company · Price from Hiive
$40.00 0.00 (0.00%)
As of Sep 19, 2026
56.07%
Valuation$3.6B1
Valuation DateJun 15, 2026
Implied Valuation$3.6B
Last Price$40.00
52-Week High$40.35
52-Week Low$24.69
YTD Return+51.11%
1-Year Return+56.07%
3-Year Return-16.11%
Total Funding$241.37M2, 3
Latest Round Amount$250M4
Latest RoundDebt
Funding Roundsn/a
IPO StatusUnknown
Expected IPO Daten/a
Revenue$400M5
Revenue TypeRun Rate
P/S Ratio9.0

About Fin

Intercom is a customer service software company best known for Fin, an AI agent that resolves customer support queries end to end across chat, email, phone and social channels. The company started as a business messaging and help desk platform, and Fin now works with Intercom's own helpdesk as well as third-party helpdesks like Zendesk and Salesforce. Intercom makes money by selling helpdesk seat subscriptions and by charging a per-resolution fee of $0.99 for each query that Fin resolves. In May 2026 the company renamed itself Fin, and in June 2026 Salesforce agreed to acquire it for about $3.6 billion.

Founded 2011
Country United States
CEO Eoghan McCabe
Employees 1,4006
Founders Eoghan McCabe, Des Traynor, Ciarán Lee, David Barrett
Headquarters San Francisco, CA

Important Updates

Fin (formerly Intercom) was acquired by Salesforce (CRM) for about $3.6 billion. The deal was announced in June 2026 and closed in September 2026.

News

Salesforce Completes Acquisition of Fin

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. T...

Other symbols: CRM
9 days ago - Business Wire

Salesforce Completes Acquisition of Fin

Salesforce announced it completed its acquisition of Fin, formerly Intercom, on September 10, 2026. Fin's customer agent platform and AI team join Salesforce, and Fin will continue to serve its custom...

10 days ago - Salesforce

Salesforce Completes Acquisition of Fin

Salesforce's investor-relations Business Wire release states the company completed its acquisition of Fin, formerly Intercom, on September 10, 2026.

10 days ago - Salesforce IR

Salesforce Delivers Record Second Quarter Fiscal 2027 Results

Salesforce said it now expects the pending Fin and Contentful acquisitions to close independently in the coming weeks during fiscal Q3 2027, pulling Fin's close window forward from the original Q4 FY2...

25 days ago - Salesforce

Salesforce - Intercom: Phase 1 Determination — Acquisition may be put into effect

The ACCC determined on 21 August 2026 that Salesforce's proposed acquisition of 100% of Intercom (recently rebranded as Fin) may be put into effect without conditions, finding it is unlikely to substa...

4 weeks ago - ACCC

Salesforce's bid for Intercom faces regulatory review in Australia

Australia's competition regulator, the ACCC, has begun a Phase 1 review of Salesforce's proposed acquisition of Intercom (recently rebranded as Fin), case MN-40031, and sought market views until Augus...

7 weeks ago - MLex

Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal

Salesforce is set to acquire AI customer service platform Fin for $3.6 billion. The deal, announced Monday (June 15), gives the customer relationship management company access to Fin's AI agent, desig...

Other symbols: CRM
3 months ago - PYMNTS

Salesforce to buy Fin for about $3.6 billion

Salesforce said on Monday it had ​signed an agreement to buy ‌autonomous AI agent platform Fin for about $3.6 billion. The deal strengthens ​Salesforce's Agentforce platform, as ​technology firms comp...

Other symbols: CRM
3 months ago - Reuters

Salesforce Signs Definitive Agreement to Acquire Fin

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the global leader in CRM, today announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer a...

Other symbols: CRM
3 months ago - Business Wire

Salesforce acquires AI customer service platform Fin for $3.6B

Salesforce will acquire AI customer service platform Fin, formerly known as Intercom, for $3.6 billion. Fin's AI agent and its team will complement Salesforce's Agentforce platform, with the deal slat...

3 months ago - TechCrunch

Salesforce will buy AI customer service platform Fin for $3.6 billion

Salesforce signed a definitive agreement to acquire Fin, formerly known as Intercom, for about $3.6 billion. The deal is expected to close in Salesforce's fiscal fourth quarter of 2027.

3 months ago - CNBC

Salesforce signs definitive agreement to acquire Fin

Intercom (rebranded as Fin) announced a definitive agreement for Salesforce to acquire the company for approximately $3.6 billion, with closing expected in Q4 FY2027 subject to regulatory approvals.

3 months ago - Intercom

Salesforce to buy Fin, formerly Intercom, for $3.6B

Salesforce agreed to acquire AI customer-service company Fin, formerly known as Intercom, for about $3.6 billion in one of the largest sales of an Irish-founded tech firm.

3 months ago - CNBC

Salesforce Signs Definitive Agreement to Acquire Fin

Salesforce's investor release confirms the ~$3.6B Fin acquisition and that closing is targeted for Q4 FY2027 pending regulatory approvals.

3 months ago - Business Wire

Salesforce Signs Definitive Agreement to Acquire Fin

Salesforce announced a definitive agreement to acquire Fin, formerly Intercom, for approximately $3.6 billion, subject to customary purchase price adjustments. The transaction is expected to close in ...

3 months ago - Salesforce

Plaid and Fin Deliver AI-Powered Support for Bank Account Linking

Plaid and Fin have partnered to enable FinTechs and financial institutions to help their end users connect or reconnect their bank accounts securely within Fin Messenger chat. This capability is enabl...

3 months ago - PYMNTS

Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent. Fin Operato...

4 months ago - VentureBeat

INTERCOM IS NAMED TO THE 2023 FORBES CLOUD 100

SAN FRANCISCO, Aug. 8, 2023 /PRNewswire/ -- Intercom, the next-generation customer service platform, built for an AI-first world, has been named to the Forbes 2023 Cloud 100, the definitive ranking of...

3 years ago - PRNewsWire

Eoghan McCabe, the controversial Intercom co-founder who left the CEO role in 2020, is stepping back in

A notable changing of the guard is afoot at Intercom, the unicorn SaaS startup that powers the ubiquitous smiley customer service bots that sit on tens of thousands of company homepages: The company h...

3 years ago - TechCrunch