InPost S.A. (AMS:INPST)
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Apr 30, 2026, 5:35 PM CET
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Earnings Call: Q3 2024

Nov 8, 2024

Gabriela Burda
Investor Relations Director, InPost

Good morning. My name is Gabriela Burda and I'm the Investor Relations Director at InPost. Welcome to InPost's Q3 2024 Earnings Call. A quick disclaimer. Today's call includes forward-looking statements that are subject to risks and it is possible that the actual results may differ materially. This call is being recorded and the recording will be available on our IR website shortly after we wrap it up today. After the slides we will have Q & A session. Today's presenters are Rafał Brzoska, CEO; Michael Rouse, CEO International; and Javier van Engelen, CFO of InPost Group. Now I'm pleased to hand over to o ur CEO, Rafał, over to you.

Rafał Brzoska
CEO, InPost

Good morning everyone. Thank you Gabi, and thank you all for joining us today. Last quarter marked another period of strong growth and strategic progress for InPost Group. Parcel volume rose 25% year on year and revenue grew at a comparable rate. Our Adjusted EBITDA increased by over 33% compared to the same time last year and the group Adjusted EBITDA margin reached 34%. Q3 was another great quarter for Poland. Our revenue grew by 23% and our Adjusted EBITDA margin reached a solid 46% which is in line with our outlook. Our international markets also performed exceptionally well last quarter with parcel volume increasing by 32%, matching revenue growth. Our Adjusted EBITDA grew by nearly threefold and our margin was double digits at 14%. Javier will explain on the financials later, but let me first share some updates on our network development.

One of our key strategic priorities is to continue to expand our pan- European out- of- home network with a particular focus on APM deployment. We are leading out- of- home network in Europe with nearly 79,000 points which already includes over 43,000 of APMs. Our extensive local network solidifies our position as number one in key markets such as the UK, France and of course Poland. During the last 12 months we deployed a record number of lockers installing over 10,000 new machines across Europe, and during the last quarter alone we added over 3,000 machines, which by the way is also another record deployment. This accelerating expansion is a testament to the growing demand for our services and our ability to swiftly scale operations. I cannot emphasize that enough. Our robust network is not simply about number of APMs.

It provides unparalleled convenience and accessibility for our customers, making us the preferred out-of-home delivery solution across the continent. Let's move to the next slide which addresses market trends. As in previous quarters, we continue to gain market share across all our key geographies. In Poland, it is particularly noteworthy that we have expanded our market share further. Even as the leading player in Mondial Relay countries, our growth has outpaced overall e-commerce marked growth with volumes in the strategically important B2C sector rising by an impressive 24% year on year. Last quarter was also exceptionally strong for C2C resulting in a total Mondial Relay volume increase of 17%. In the UK we are continuing to develop volume and we remain focused on network development to expand even further.

Having completed the Menzies acquisition in October, we are now a stronger player with fully in-house logistics to out-of-home points. Moving on to our business update for Poland. Here in Poland we have further strengthened our leadership by consistently expanding our network. Over the past 12 months our network has grown by 15% with the addition of more than 3,000 new machines. This expansion not only broadens our reach but also reinforces our position as the clear leader in Poland's out-of-home delivery market. Our parcel volumes increased by 21% year over year. APM volume was up by 17% and to-door deliveries experienced dynamic growth of 40%, largely driven by the expansion of Asian e-commerce platforms. Our APM volumes grew faster than locker expansion, highlighting the consistent increase in network utilization.

It is worth noting that despite our network already having best in class utilization, we continue to improve these rates year over year. Let's move on to the next slide. In Poland, we continue to build a strong community of loyal and engaged users. Today we have nearly 19 million active APM users with 13 million of them using our mobile app. Our InPost Pay service is also gaining immense traction with over 6 million registrants t o date. Our customer satisfaction remains exceptional with an impressive NPS of 80 for parcel sending and collecting. For a long time InPost has held the number one position as the preferred APM delivery method. According to the latest Gemius report, we are currently the top choice for door-to-door delivery as well.

This dedicated community is fundamental to our success, which is why we launched the loyalty program designed to further engage and reward our users. I will talk about that on the next slide. As you are aware, we are very consistent in trying new services and adding new features to our existing offerings. One of the newest additions is our loyalty program, which stands out compared to other programs available in the market. The program provides both incentives and gamification elements to engage users of all levels. Participants earn so-called InCoins simply by using InPost services which can be in exchange for various rewards. This approach drives increased usage of our services like InPost Pay and Fresh supporting the broader InPost ecosystem.

Today we are proud to have over eight million users participating in the program already. The gamification element is very engaging and we are already seeing incremental volume as a result of this feature and the program is still in its basics. There is more to come very soon. Next page, please. Also, last month in Poland we had an exciting event in our operations. Despite being a market leader with best in class logistics, we still invest in the improvements. In 2016 we opened a sorting hub in the center of Poland, expecting it to serve us for at least a decade. However, InPost growth has outpaced our expectations. To keep up with the growing demand, we decided to build a new logistics center in the same place twice as large as the original one.

In just 300 days since launch at the construction site we were fully operational. This new hub can process right now 85,000 parcels per hour, delivering unparalleled speed and efficiency to support our expanding network. The logistics quality we've established in Poland serves as a benchmark across all nine of the European markets where we operate. I will now hand over to Michael for a short update on our international business. Thank you.

Michael Rouse
CEO International, InPost

Thanks Rafał. Good morning, everyone. Q3 2024 has been another strong quarter for the international business and all th m arkets that operate within it. After the record high locker deployment in Q2, we deployed even more in Q3 over 2,200 machines outside of Poland, bringing the figure to over 7,700 machines added in the last 12 months. We've continued to take market share, disrupting the legacy incumbent players, attracting a younger demographic audience and building on the number of new users to APMs in all markets. We've also solidified InPost and Mondial Relay as the leading locker solution in the UK and France. What we're most proud of is what you can see on the charts. The number of parcels delivered to APMs increased at a greater pace than our APM deployment figures.

Our focus now is to continue this acceleration and investment in the network, which is important in order to ease the already high utilization of our lockers and continue to build future capacity for B2C. Now let's move on to Mondial Relay. There are three crucial points to highlight here. Firstly, we have deployed almost 3,000 APMs in Mondial Relay markets since the beginning of 2024. We now operate through a network of over 8,200 machines in all Mondial Relay countries, of which 6,300 are in France, where we're the clear leader in lockers. The number of parcels delivered to lockers has again increased at a much faster rate than our APM deployment. Deliveries to lockers already account for one third of all deliveries, a big step forward, doubling from 17% in the same period last year.

We continue to see great improvement in the B2C and return segment which has significantly outpaced total volume growth and was higher than in Q2 2024. What you can also see in this slide is a high increase in our C2C volume which was exceptionally strong especially compared with earlier quarters. This is mainly because of a more visible seasonal shift with the back to school effect and weather changes in September from the previous year. However, it is our strategically important B2C segment that we're most focused on. The increase in B2C deliveries, higher APM volumes and overall volumes are all positively impacting our profitability, which Javier will discuss in more detail later. Now let's turn our attention to the UK. We have the largest APM network in the UK and the gap between us and the second player is widening with our pace of deployment.

We deployed almost 2,000 machines since the beginning of the year and we plan to have added more by the end of this year. We also accelerated the opening of our PUDO points at the end of Q3 in line with the volume demand as we look for covering the white spaces as we look for future locker locations and we have twice as many PUDO points as at the end of 2023. With such acceleration in developing the network, which already covers 65% of the population in the top three cities compared to 58% a year ago and almost 40% of the entire UK population now, it is imperative to continue to accelerate capacity ahead of volume growth now, ease utilization and prepare for the development of new services. As I've mentioned before, we're currently focusing on enhancing our B2C offering and driving greater adoption among merchants.

We're proud to see the clients who have used our returns and locker to locker services now choose InPost at the checkout for a number of their B2C orders. As I've mentioned, we already have a number of key players such as Zara, Massimo Dutti and other Inditex brands as well as Shein and River Island which went live in Q3. We've also launched a Shopify app in the last quarter to enable their retailer base to offer their customer parcel lockers as a delivery option at checkout. But I must stress this journey to winning B2C is a multi step journey and building capacity is the first step.

The existing solutions live now provide us a great platform to optimize the checkout flows with various integration partners on the market, test with retailers, the UK consumer messaging and adjust our network infrastructure to solve for the various injection points and cutoff times to provide a high quality of service for their customers. Let's move on to the next slide. As you're probably aware, we recently announced the acquisition of Menzies and we now have full control over the entire logistics process. First mile, middle mile and last mile to one of our out of home p oints across the UK. The only outsourced part at present is the last mile delivery for our locker-to-door service. As the chart shows, this is also the fastest growing service.

T o support this demand and enhance service quality, in October we started a partnership with Yodel for to-door deliveries from lockers alongside the Royal Mail. As part of that partnership we've made a strategic investment now into Yodel to secure long term future to-door delivery options for InPost while also allowing us now to offer InPost locker solutions directly through the Yodel merchant integrations. Thanks to that partnership, we now have a full offering for merchants in the UK, especially B2C clients, and are delighted to be partnering with Yodel now in this next phase of their journey. We believe this will provide additional opportunities for us and help gain more market share in the UK while keeping consumer satisfaction at a high level on the next slide. This is a short summary of app users and their perception of our services.

In France we hold the number one position in the Net Promoter Score. Our customer satisfaction, which we regularly monitor, remains very high in the UK and in other international markets where we operate under the InPost brand. I'm happy to share that we have high Trustpilot scores of 4.6 and 4.7 depending on the country. Our app user base is growing with 1.4 million and 2.6 million people having downloaded the app in the UK and France respectively. We'll keep working on adding new features and alignment with the Polish app, especially since we see that our app users send and receive more parcels than non app users, so a key form of our future growth, and last but not least, as Rafał shared in the Poland Overview, we've been busy innovating in the international business.

Also, please take a moment to watch this short video produced by our partner Addverb showcasing how we are revolutionizing global logistics through automation and powered by AI by introducing cutting-edge Zippy sorting robots to Mondial Relay's distribution facility in southwest France. These robots are designed to handle Mondial Relay's high volume of parcels and streamline the sorting process. The parcel sorting system comprises stations where operators load parcels onto the robots. Each parcel undergoes scanning and the robot employs sophisticated algorithms to accurately sort parcels to predefined destinations. This new solution is more efficient, ergonomic, and eco-friendly than traditional sorters. The fleet management software, powered by AI, enables real-time robot tracking, automation, robot performance and efficiency, and turning human robot collaboration into perfectly timed deliveries every single time everywhere.

This innovative solution not only boosts efficiency but also enhances delivery accuracy, positioning Mondial Relay at the forefront of the logistics industry. Additionally, last quarter we opened our first owned logistics hub in Italy near Milan. Situated in an area with a dense network of InPost lockers and PUDO points, Lombardy ranks first among Italian regions where the InPost network is most widespread. We believe it is just the beginning of our roadmap and demonstrates not just how we're thinking about last mile disruption, but disruption through the entire parcel value chain. I'll now hand over to Javier to talk through the financial highlights and thank y ou.

Javier van Engelen
CFO of Signify, InPost

Thank you, Michael. Good morning, everyone. Let's move to the summary of our Q3 Financial Performance o n the next slide. I'm going to start with the group's P & L performance, focusing on quarter three results and the key dynamics behind them. While our primary focus is on quarter three, you can also see year to date figures for a broader context at the group level. As highlighted by Rafał and Michael, both parcel volume and revenue showed double digit growth outpacing the market. Revenue increased by 23% in both Poland and international markets reflecting the very strong performance group. Adjusted EBITDA rose by 33% with international markets contributing significantly. This improvement boosted our adjusted EBITDA margin to 34%. As you can see in the table in Q3 CapEx intensity increased with CapEx to revenue ratio reaching nearly 16%.

This was primarily due to our strategic investments in the APM network which accounted for 67% of quarter three CapEx, along with further investments in our logistics infrastructure such as the sorting hubs mentioned by Rafał and Michael Rouse. Free cash flow for quarter three 2024 totaled PLN 211.6 million. Combined with adjusted EBITDA growth, this helped reduce our leverage ratio from 1.9 times, which is a marked improvement compared with year end, but also an improvement vis a vis the previous quarter. The solid financial position underscores our commitment to balancing growth with financial discipline, enabling us to deliver strong results across the board. On the next slide, let's discuss the financial highlights from our Polish business. Parcel volume in Poland grew by 21% with a strong performance across the board and the greatest gains coming from the fashion sector and from marketplaces.

Volume growth drove a 23% increase in revenue, impacted by single-digit pricing, though slightly offset by product mix and more volume from international marketplaces. Our Adjusted EBITDA margin in Poland reached 46%, reflecting strong cost management in logistics and a reduction in other direct cost, while slightly lower year-on-year due to a high comparative base. We are maintaining high profitability this year in line or even slightly above full-year outlook. Moving on to Mondial Relay. Mondial Relay achieved an exceptional 17% increase in volume, significantly outpacing the broader market. This was fueled by a robust 24% year-on-year increase in the strategically important B2C segment along with an exceptional 10% rise in the C2C segment. Revenue in local currency rose by 11% year-on-year, slightly below volume growth which is attributed to product mix and higher volume from flagship B2C clients.

Our Adjusted EBITDA saw a substantial 75% increase driven by robust volume growth, operational leverage, and well-controlled SG&A expenses. This now confirms the trend we saw already in the previous quarter. On the next slide you'll see that in the last quarter, combined volume and revenue for Italy and the UK grew by 80 and 88% respectively. In the UK, revenue doubled fueled by both volume growth and an optimized product mix and supported by rapid network expansion and logistics enhancements. In Italy, revenue reached 63.7 million PLN, marking a 46% increase compared with Q 3 2023 driven by strong B2C and C2C growth for the segment as a whole. Adjusted EBITDA moved from a loss of 7.3 million PLN in Q 3 2023 to a positive result of 39.8 million PLN in Q3 2024 achieving a double-digit margin of 12.5%.

Profitability for the entire reporting segment is higher than in Q2 2024 due to the improvements in margins in each of the markets. On the next slide you can see our usual bridge between adjusted EBITDA and net profit for the first nine months of 2024. Year on year, adjusted EBITDA in Polish złoty for the first nine months of 2024 is up by 33%, translating into a profit margin improvement of 260 basis points from 30.4% to 33%. Net profit from continuing operations in absolute terms is up by 71% or by 320 basis points from 8.0% to 11.2% of sales at 29.7%. A nine months increase in InPost Group operating EBITDA is broadly in line with adjusted EBITDA growth.

Group EBIT is up in the first nine months of 2024 by 34.7% year on year. Just as I said during the last call, the higher IFRS amortization behind our increasing APM and depot footprint was partially offset by the longer useful life of our APMs. Between EBIT and net profit you can see the usual interest expenses connected with debt and some improvement in effective tax rate due to lower losses in the UK and Italy compared to last year. The next slide again showcases the very healthy cash generative dynamics of the InPost business. For the first nine months of 2024, Poland generated PLN 1 billion in free cash flow representing a free cash flow conversion of 47% equal to last year.

Free cash flow investment in international markets amount to PLN 423 million resulting in a 23% group adjusted EBITDA conversion slightly lower than in the same period in 2023 mainly due to accelerated international APM network development and the increase in Mondial Relay lease payment. To close the financial highlights section, let me still say a word on net debt and leverage as shown on the next slide. Compared to year end 2023, gross debt at the end of Q3 increased to PLN 7.2 billion from PLN 6.6 billion with changes mainly in IFRS 16 lease liabilities and other IFRS 16 items such as transportation fleet and office leases. Net debt increased by PLN 295.7 million much lower than gross debt on the back of higher cash generation.

The slightly higher net debt combined with a 22% increase in last 12 months adjusted EBITDA resulted in a decrease of our leverage ratio from 2.2 times at the end of full year 2023 to 1.9 times at the end of last quarter. The recently announced acquisition of Menzies would change the net debt to EBITDA ratio slightly to not more than 2.1 times on a pro forma basis. Let me now close the financial highlights with the outlook. As you can see on the next slide, with only two months to go in the year and based on the positive year to date momentum, we have adjusted some of the outlook line items. We slightly increased our expectation of the e-commerce market growth in the UK and in France benefiting from the growth of international marketplaces.

At the group level, we expect the revenue to be in line with volume growth on the back of a changing product mix. Next, we have increased our EBITDA margin outlook. This is due to our adjusted EBITDA in Poland growing more closely in line with revenue, two, Mondial Relay margin improvement by 200 to 300 basis points, and three, the other international segment UK and Italy adjusted EBITDA margin at low double-digits. As a result of the already mentioned acceleration in network development, we expect full-year CapEx to end up between PLN 1.4 billion-PLN 1.5 billion. Finally, as for Q4 2024, we expect Q4 2024 volume growth of mid-teens in Poland compared to the same time last year and about 20% volume growth outside Poland. At the group level, we expect volume increase of high-teens year-on-year. Thank you all and now over to the operator for the Q & A session.

Operator

Thank you sir. Ladies and gentlemen, if you wish to ask a question at this time, please signal by pressing star one on your telephone keypad. Please make sure the mute function on your phone is switched off to allow your signal to reach our equipment. Wish to cancel your request, please press star two. Again, it is star one to ask a question. Our first question comes from Othmane Bricha from Bank of America. Please go ahead.

Othmane Bricha
Equity Research Analyst, Bank of America Corporation

Good morning, Rafał, Michael, Javier and Gabi, thanks for taking my questions. I've got three. First, how do you see cost inflation heading into 2025? H ow should we think about price increases both in Poland and in international? S econd, on Q4 trading in Poland, can you give more color on how you expect to-door to perform versus out-of-home? In the to-door segment, can you disaggregate the Q3 pricing from mix and expectation into Q4? T hen last question is on your partnership with Yodel, can you give a bit more color on the financial investment into Yodel? would you consider an equity investment in the future? A lso Yodel is known as being one of the lowest quality providers in the UK as highlighted in a recent survey from Ofcom. Did you get any guarantees from Yodel on delivery quality? Thank you.

Rafał Brzoska
CEO, InPost

Yeah. So maybe I will start with pricing strategy and the reversals out of home PL. Good morning. So first of all, pricing strategy is not something what we disclose upfront as knowing that, you know, all our competitors are following our financial results and our strategy, you know, we don't want to make their life easier. But the philosophy here is the same as always. The repricing is going to support the merchants in a way that we are very aware of the cost inflation, minimum wage increase specifically very aggressively impacting in Poland merchants and older entrepreneurs. So we as always try to accommodate as much as possible of that cost increase by our increasing operating leverage. That's why we invest into CapEx, into automation, opening the new hub that all gives us ability to literally increase our efficiency per stop, per courier, per every single parcel.

The logic behind is going to be the same and of course the same logic is going to be applied elsewhere. All the other markets are following the same strategy in terms of door-to-door development versus out-of-home. As you notice in the presentation for the first time we are not only number one player in the consumer service and out-of-home APM but also we were ranked as the most reliable, the most successful and the most efficient player in door-to-door. We want to continue that development because that translates into our market share gain. And when you look at our market share gain versus the market, you see clearly that it's also fueled by door to door, which is slightly more expensive delivery method than APM. But if there is a huge volume coming from biggest players, of course that difference is massively diminished.

So in some cases the price is very comparable to our APM pricing. So we see the positive inflow of that volume and also we expect it will continue in 2025 in terms of the cost inflation impact. Maybe I will hand over to Javier and then about your dual to Michael.

Yeah, thank you, Rafał. Look, cost inflation, something we keep on tracking, of course, very accurately, but it's difficult also to project. We've seen cost inflation going down this year compared, of course, the previous year. But we still expect cost inflation to be an element next year. More in Poland so than the rest of Europe probably, which I would guess is going to be somewhere between low- to mid-single-digit percentages. A s we look at our cost efficiencies, as we look at pricing, these are things that we take into consideration, as Rafał said, without disclosing exactly what we're going to do. But I guess we all realize that the days with zero inflation are over and we have all now grown used back to think about inflation, inflation, pricing and cost management.

It's just a reset button in the last couple of years that inflation is just part of normal business practices. I don't think there's any specific worry about that on how we inflected in our cost and in our plans for the year.

Michael Rouse
CEO International, InPost

Thank you Javi. Let me comment on Yodel. Good morning. Look, the first context for obviously is the locker to door segment which we have been partnering with the Royal Mail for nearly over a year is our fastest growing segment at the minute within the UK and so nearly a third of our business and therefore it's important considering the backdrop in the UK dynamics around ownership that actually we secure a long term solution for our to door offer to really ensure we have the right component for our customers. Y odel presents that right opportunity in terms of the dynamics of the competitive environment t oo.

We've worked with Yodel in the past prior to Royal Mail and actually what we've seen very effectively linked to quality is actually we know their quality and the quality in the past was very positive and actually since we've started the partnership in the last number of weeks the quality is maintained from previous if not actually improving against our current supply base. So and that is really also linked to how we sort of structure our contracts related to service quality in terms of demands and SLAs that we put in place. So we're very pleased. I can't go into the comments of the deal structure but we obviously maintained optionality here for the future and really should keep our options open and what is a fairly dynamic market.

But clearly our focus right now is integrating Menzies and now continuing to grow the business with sort of an increased addressable market with what Yodel provides us with direct access into B2C clients as well.

Othmane Bricha
Equity Research Analyst, Bank of America Corporation

Thank you very much.

Michael Rouse
CEO International, InPost

Thank you.

Operator

Thank you. Next question comes from Roman Reshetnev from Goldman Sachs. Go ahead.

Roman Reshetnev
Equity Research Analyst, Goldman Sachs

Yes, hello. Thanks for taking my questions. I have three if that's okay. The first one is with your CapEx guidance upgrade for this year and following Menzies acquisition which potentially unlocks the room for local rollout acceleration in the UK What would be your early thoughts for potential CapEx program next year both in the UK, Italy and on the overall group level? A second one on the market volume growth in UK and France. You have technically upgraded your growth outlook from negative to flat growth at the lower end of the range.

But at the same time, I noticed that historical growth data for the previous two quarters was slightly revised upwards as well, particularly. So is your growth outlook driven by somewhat stronger underlying trends you have observed so far or is it mostly on the back of some technical changes in the historical data? And the last one, Mondial Relay C2C segment growth has turned around significantly in the first quarter. Are there any one-off factors and what is your strategy on the segment development and potential growth revitalization going forward? Thank you.

Javier van Engelen
CFO of Signify, InPost

Roman. It was not always very easy to understand your question, so let me try to repeat the question. So number one is basically the guidance upgrade of what we do with CapEx 2025. Then I understand it was B2C growth in Mondial Relay and the link to the e-commerce market growth upgrade that we've taken and how do we see that? And then the last one didn't really get that. Can you just repeat again the last.

Michael Rouse
CEO International, InPost

One was about C2C growth three and the comparatives from the previous year and whether we see that continuing.

Javier van Engelen
CFO of Signify, InPost

I can quickly give the update on the guidance and on the e-commerce market. On the CapEx side as you understand we again not going to disclose our guidance for 2025 at this point in time but as you understand from the gist of this presentation you clearly see that we see a clear momentum of the business. As Rafał's also said, our solution on lockers is clearly being adopted across many markets and that's clearly also a solution for both merchants and for consumers alike. Which means that we are clearly accelerating the expansion of the APM network and therefore you've seen already that this year we've kind of increased our guidance in terms of investment this year. Expect that also for next year we keep on accelerating our APM expansion.

That's clearly the strategy of the company and it's working, so we shouldn't take it out in terms of the market growth. We indeed made a slight change into the market growth assumptions of Mondial Relay markets. Look, this is a small adjustment as we always said. We thought the market at the beginning of the year was more positive. We then basically adjusted that to be more flattish. Flattish to a slight decline. The only reason why we've now slightly increased our expectation of the total market growth is because we've seen kind of international platforms performing significantly better. I would say the underlying market is not necessarily changed. As we see international platforms coming in we see there's some positive momentum and that's been the only reason why we basically upgraded or changed our vision of what the market today is doing.

Then on the C2C, Michael probably better pass it on to you.

Michael Rouse
CEO International, InPost

Sure, absolutely. We did see very strong growth in terms of comparatives in the Q3 elements within C2C that was above beyond expectations for that segment. I think two primary drivers. There were some elements from the previous year both linked to seasonality, holiday scheduling, and actually weather related in terms of temperatures from the previous year, which actually does impact that segment on a historical basis when you actually look at the trends. So all those factors together really saw a spike in volume in that period which is now normalized back to normal trends at this point in the time. So we've sort of cycled through that and that's what's been driving that.

Roman Reshetnev
Equity Research Analyst, Goldman Sachs

Fair enough. Thank you very much.

Operator

Thank you. We will now move to our next question from Marco Limite from Barclays. Please go ahead.

Marco Limite
Equity Research Analyst, Barclays Bank PLC

Hi, Good morning. Thanks for taking my question. So the first question if I may is on October rates or volume growth rates across geographies you clearly have provided a guidance for Q4 but just curious about how the quarter has started. Second question is on the partnership with Yodel. So if I got it right Michael, you said that Yodel can actually now use the InPost locker option on the merchants. Yodel. It really works with it. So just curious how the whole thing works also in terms of IT integration, have you provided them full visibility around capacity of the lockers? So is there a proper integration in place for the partnership to work? And the third question is on Asian retailers you've commented in the past that Asian retailers is only missing digital in Poland. Just curious about how big are they in France and therefore what percentage of your B2C deliveries in France is on the plus one versus slower deliveries. Thank you.

Javier van Engelen
CFO of Signify, InPost

Hi Marco, I'll quickly take in the question on October and trading and then I'll hand it over again to Michael for Yodel and for then the Asian retailers on the outlook for Q4, what perhaps is being perceived for a bit of a cautious guidance. I just want to remind also everyone that last year was a very strong Q4 and if you look at the quarter by quarter evolution, you see that last year in Q3 in Poland for instance we grew by 13% but in Q4 by 18%. So if you just take the two-year progression that you see that our guidance is pretty much in line with the current business progress over two years. S o just to put a bit of caution on that now, in terms of what we see so far, we see a good strong start in October.

W e are confident seeing that the quarter has started well again. November, December, it's important months and we'll have to see how that continues. But at least compared to what we're guiding for, we see a positive start in October. Michael?

Michael Rouse
CEO International, InPost

Yeah, I'll come back. Marco. Yes, we started now with obviously us offering the Yodel service to door in a replacement for the Royal Mail. T wo, we plan the reintegration work has started for Yodel to offer locker services to their merchandise which will be in InPost lockers in that context, very similar today to how they offer Collect+ actually within the UK market. So there's available integrations that we can provide and that will actually then go live in Q1. So that integration work is now underway. But obviously with peak really live in the middle of all the retailers making those checkout changes right now is we're on tech freeze. So that won't impact until Q1, which is only like six, seven weeks away from that context. Relative to two questions then in Mondial Relay as I understand it.

O ne, we see obviously considerable growth in our B2C segment. Yes, the Asian retailers are a contributor to that growth. I'm not going to comment on the Pacific split of the Asian retailers within sort of our Mondial Relay mix but what I would say is they're a contributor but not the only contributor. I t's balanced between a combination of European international merchants, two Asian retailers and then three local domestic French e-commerce in terms of that overall coverage. So that's sort of the sort of growth components to it when you consider B2C and D+1. When you actually look at how we measure that or evaluate that in terms of injection into hub for B2C, actually we're roughly around about 55%-60% on average of parcels being delivered on a D plus one basis. So that's sort of the rough direction that we work on.

It's constantly improving and developing, but it's really measured as what we inject into hub.

Marco Limite
Equity Research Analyst, Barclays Bank PLC

Thank you.

Operator

Thank you. Our next question comes from David Kerstens from Jefferies. Please go ahead.

David Kerstens
Equity Research Analyst, Jefferies Financial Group Inc.

Good morning, gentlemen. Thank you for the presentation. I also have three questions, maybe just a follow up to the peak season dynamics. Javier, you talked about a tough comparison with last year, but is the shape of the peak season this year different compared to last year, which would make it more difficult to gain share versus the overall markets compared to previous quarters? Second question. Rafał, you highlighted the volumes growing much faster in Poland than the locker expansion leading to the 2 percentage points increase in utilization? I know you don't disclose the absolute level of utilization, but can you also give an indication on how utilization is developing in the networks in France and in the UK?

Because I think they probably have the same momentum with the very strong ramp up of the locker network and volumes outperforming that growth rate. And finally, maybe question for Javier on the, on the depreciation, you're basically saying that depreciation was flat despite the increase in the, in the APM rollout due to the change in depreciation policy. Can you please remind us when was this actually implemented and for how long will you benefit from this change in accounting offsetting the depreciation charge? Thanks very much.

Rafał Brzoska
CEO, InPost

Yeah, maybe those are the first questions if I may and then hand it over to you. So in terms of the peak dynamics, one thing is very solid. On every market we know we will beat the market growth. And, and it's not only a question, you know, how much will it be. We as always we try to be cautious here as the market dynamics is very, very volatile. But in every market definitely we will beat our competitors, we'll beat the market simultaneously. In terms of the utilization. David. Yes, you were right. I mean continuously the ramp up of the newly installed machines is accelerating and it's across the board. It's also you know, in the UK and in France; moreover, UK is very remarkable because of course sometimes we have problem to access to locations to put a bigger machine.

So the size of the machine is different than for instance in Poland and in France. But the ramp up curve is much more sharp. Means the utilization is increasing exponentially fast. When we compare both UK, France and Italy to our historical ramp up from Poland at the moment we had similar network in our home market, there is no comparison. I n the meaning, the utilization, the adoption, new user base is increasing much faster in those new markets than it was in Poland in the past. W e expect by the way it will continue to do so. So no changes here. Moreover, in the UK because of this fast ramp up we have limited capacity to onboard new clients.

That's why we need to accelerate and that's also why we want to deploy more machines in the UK and more PUDO points in the UK for 2025 to accommodate that growth p erspective.

Javier van Engelen
CFO of Signify, InPost

Yeah, just perhaps David, I'm gonna just compliment one thing also that Rafał said. We, as we've talked before, keep on tracking efficiency very diligently and we also look at every cohorts that we put in the market. So we keep on looking at the most recent cohorts, cohorts versus all the room to make sure that there's no problems. And that's something which we keep a high focus on and we see no reason for worrying there. So all good on that front on the depreciation question that you asked on the policy. So I think it was in Q3 last year, there was a change in lifetime of the lockers. Of course, as we've been expanding lockers over the last number of years, we looked at the lifetime.

We clearly see that the lockers we have in place in terms of technology and robustness basically have a longer lifetime than what originally was expected. So their lifetime was changed to a 15-year lifetime depreciation that happened last year in Q3 . So you would basically see that effect now fading off as we get into Q4 to Q4 comparison. We would be on roughly the same dynamics, Q4 and clearly in Q1 next year.

David Kerstens
Equity Research Analyst, Jefferies Financial Group Inc.

Okay, understood. That's great. Thank you very much.

Rafał Brzoska
CEO, InPost

Thank you, David.

Operator

Thank you. Our next question comes from Henk Slotboom from The Idea. Please go ahead.

Henk Slotboom
Equity Research Analyst, The Idea Company

Yeah. Good morning gentlemen. Good morning, Gabi. Thanks for taking my questions. Also three from my side for all three. Basically, Rafał, the Polish government or the Polish Parliament has announced or there are voices in the Polish Parliament that have announced steps or advocate steps towards the wild growth in the number of APMs. I assume that does not apply for APMs that are already installed. Could this change the competitive landscape in Poland? Because if, for example, DPD or DHL can't roll out APMs themselves, that maybe it could trigger them to, well, to combine forces or something like that. The second question is for Michael, I guess again on Yodel, Michael, was the capital infusion you did or the loan you gave to Yodel? Was that part of the operation that was announced in early August? So part of the GBP 85 million capital infusion they got?

If so, I saw that PayPoint basically contributed GBP 10 million to that. They are the owners of the Collect+ kiosks, which are mostly tobacco, gifts and newsstands and that sort of things. I see some similarity with the stores that are supplied by Menzies with newspapers and magazines. Is there a possible fit? I believe you said already that you can use the Collect+ stores, but could this be a next step in the expansion program of InPost in the UK? T hen finally on Menzies. Part of the Menzies operation stayed out of the deal that was announced earlier this quarter. So you still have a stake in the. What is it? The storage facilities and the long-haul fleet of Menzies.

Do you think that that is going to be sold anywhere soon because I can imagine that the other shareholder wants to get rid of it sooner or later as well. Is there a drag-along, tag-along construction in place?

Javier van Engelen
CFO of Signify, InPost

Rafał, you want to start on Poland?

Rafał Brzoska
CEO, InPost

Yeah, happy to tackle that. Henk, Good morning. So first of all, I'm sure there is no decision on any kind of special regulations. There was a kind of topic in the press initiated by one of the individuals sending a kind of questions to the Ministry of the Development that maybe they should consider regulating that topic further. So there is no single law procedure right now going into that direction. But yes, you are right, if that goes that way, it will be much more difficult for the others to develop their network as ours is already well established, and that can translate potentially in a kind of even higher barrier to entry to the Polish market. But irrespective of that, when you look at the utilization of the other machines versus ours specifically.

We see that on the locations and premises where they developed their network, literally on the same ground where we already sit, there is no change. Irrespective of the pricing, irrespective of the marketing around the numbers. The numbers translate into very tangible outcome. It's not about deploying machines, it's all about, you know, creating the whole ecosystem we've created. And looking at our proliferation of the loyalty program with more than eight million active people participating in that within a month after launch. That gives you a clear flavor of the power of the brand we've created and also the loyalization of the consumer base to InPost a s an end game. Yeah, passing to Michael.

Michael Rouse
CEO International, InPost

Yeah, thank you, Rafał. Good morning, Henk. A few questions there to unpick. One, clearly we structured our investment in Q3 with Yodel. I can't necessarily refer to their comments or press releases, but obviously we've done it alongside PayPoint and other partners. So yeah, whether that contributes to that total amount, I can't comment. But more that it was structured in Q3 sort of before we close that sort of enable us to do the. The partnership when it comes to this sort of PayPoint relationship today actually PayPoint is our partner for PUDOs in the UK. So I'll see. There's also a close working relationship with PayPoint. There has been for nearly over a year and there's clearly opportunity when you look at the Menzies locations, actually a lot of those are actually PayPoint locations as well. There's quite a strong overlap.

When you look at the elements all working together here. When you look at the PayPoint Yodel Menzies sort of overlap with us already and then clearly there's a lot of synergies as we see when you think about last mile coverage, locker locations and PUDO partnership. We actually think when you bring these elements together right now in terms of our go to market solution, we see a really strong sort of way to all play together to sort of leverage the space. Specifically when you then look at Menzies middle mile business or effectively Menzies distribution business, I can't specifically comment on sort of is it going to get sold?

Obviously we are a minority shareholder in the entity now and probably from a major shareholder point of view probably best to have that direct conversation in terms of those future plans. But certainly we're supportive of the business and its go forward basis. And too, part of the agreement is obviously to have a long term third party arm's length deal for our middle mile business to support our existing infrastructure. So all those things are very much there. But clearly can't comment at this point on any sale process or potential sale process.

Javier van Engelen
CFO of Signify, InPost

Just perhaps add that Henk mentioned already last. We already mentioned last time that for us this is not strategic and we still have also position on the board to oversee what's going on. So from a governance point of view we keep of course having an eye on the business but we also mentioned last time it's not strategic for us. So we'll just have to see what the current majority owners will do with that business.

Henk Slotboom
Equity Research Analyst, The Idea Company

Okay, perfect. Thank you very much.

Operator

Thank you. Our next question comes from Alexei Gogolev from JP Morgan. Please go ahead.

Alexei Gogolev
Equity Research Analyst, JPMorgan Chase & Co.

Yeah, Good morning. I have one question just on the international expansion. Obviously Rafa, you make some positive comments that if we look at the network today in international and compare it to where Poland was at the same time the take up is much stronger in international. So my question is what is really holding you back in a faster rollout for example in the UK or in France? D o you see further kind of M&A opportunity that can help you accelerate that market share. Market share kind of gains. Thanks.

Rafał Brzoska
CEO, InPost

Yeah, Hi, t hank you for that question. So definitely what is holding us back? It was a kind of cautious approach in terms of the CapEx spending as we try to anchor the CapEx spending in recent years taking into consideration a very shaky financial market conditions and the cautiousness of many of the investors. I can tell you even today we have two camps. We have one camp saying to us, you need to reduce the CapEx and create more cash flow or even pay dividends. W e have the other camp saying you need to accelerate and double the CapEx spendings because the growth opportunity is clearly underlying there. So we want to be in a position to get a kind of happy medium. And yes, we are slowly accelerating the CapEx spendings.

Let's bear in mind that deploying, let's say, two times the number of machines year by year is almost impossible from the level we are already reaching: more than 10,000 in nine months, 3,000 a quarter. The pipeline and the preparation of the new locations takes unfortunately on one hand a lot of time. Fortunately, because for any followers the hassle is going to be even more profound. In our case, yes, we want to accelerate, but we accelerate in a very p lanned way c ombining that with PUDO points and picking up different opportunities. Even like the opportunity that literally a minute ago Michael explained teaming up with PayPoint on many more locations than it was done before that Menzies acquisition, new strade business, massive underlying opportunity we already identified literally in recent few weeks.

So I mean it, it's really like an accelerated approach and definitely we want to continue that acceleration everywhere where we see opportunities to gain quickly higher volume and efficiency and of course end consumer adoption which is progressing very, very well. In terms of the M&A, I think nothing has changed in that context. We will take part in every single process that's on the market, looking at it and trying to choose in which we want to participate actively. From one perspective, this must be strategically well positioned versus our business and must add in short, mid and long term additional value to the company. If those three elements are there, we are more than happy to move on with future acquisitions because I think we've already proven that we can do it, we can make it.

And Mondial Relay, irrespective of some negative comments at the beginning, we continuously explained that this is not a sprint, this is a marathon. And now you see the first positive effects of the marathon. But we are nowhere near where we want to be with Mondial Relay, where we want to be with Menzies. I'm telling you we will deliver much more out of this. But this takes time and this is building the backbone, building the logistics, building the consumer base, loyalization and the brand. Everything takes time. But you know, I think our competitors, they already realized it has nothing to do with deploying machines.

Alexei Gogolev
Equity Research Analyst, JPMorgan Chase & Co.

Can I just follow up very briefly? You've discussed in the past that you want to create pan-European kind of parcel locker brand. Can you explain what you mean? Is it about dealing with kind of cross-border parcels or is it just more that it's a recognizable brand that kind of works independently in specific countries?

Rafał Brzoska
CEO, InPost

Yeah, so it's a very good question, and several times I was very explicit in terms of where we see the main opportunity for future, and the main opportunity for future of course lies in cross border. Currently all the giants in logistics look at FedEx, UPS, DHL or DPD. Most of their money they make on cross border. Cross border is stupidly expensive for the end user because there is the profit pool, there is t he oligopoly of the key players not allowing, you know, other players, the domestic players to tap on this because without the cross border connection you cannot win the profitable part of the cake. We want to break it. We want to change that.

As I promised until your end you will see the first, let's say first step in that journey of creating fully fledged cross-border platform where you may send parcel from the locker or PUDO point in Lisbon to locker or PUDO point in Warsaw and the end game will be definitely that we'll cover as well with partnerships those geographies in Europe that we don't have ambition to have our own network at this point of time.

Alexei Gogolev
Equity Research Analyst, JPMorgan Chase & Co.

Great, thank you.

Operator

We have a follow-up question from Othmane Bricha from Bank of America. Please go ahead.

Othmane Bricha
Equity Research Analyst, Bank of America Corporation

Thank you very much for taking my follow-ups. Just a couple please. One on CapEx from recent discussions I've had with some industry experts. They've been highlighting that the cost of APMs have been decreasing with more technology and also the cost of deployment as well. For example, when you don't connect the APM to the energy grid and you use a battery then you reduce your deployment cost and also you can deploy it much faster. Can you explain if you see similar things and how you we should think about let's say cost per CapEx per APM or deployment OpEx per APM opportunity of savings within the next year or two or three.

I would imagine that you've already been benefiting from this over the past two or three years, and the second one is on the Yodel partnership and specifically on the use of your APMs in the future. Michael, you said Q1 earlier, just to confirm what branding will the consumer see? Will they see a Yodel branding or would they see an InPost? Do they get an email from InPost or from Yodel? Thank you very much.

Rafał Brzoska
CEO, InPost

Maybe very quickly about the cost of the locker quarter by quarter, year by year. We reduced CapEx per machine using our state-of-the-art R&D facility and our own manufacturing facility as well, specifically for implementation of the new machines. We have developed our own battery machine as well. We started to deploy literally because of the reasons you mentioned in terms of reducing the OpEx costs associated with the deployment that will continue. There are also third-party providers. We are more than happy to speak to them about c ertain elements of that network. So this becomes a kind of commodity already, and we will definitely continue to focus on the cost reduction on that end. But let's remember the reliability of that solution is super important. We have still machines, first version of our machines working since the beginning of our journey of the APM lockers deployment 2009.

There are machines, very cheap machines that the competitors deployed two, three years ago. They need to change now those machines for more reliable solutions. So that needs to be well balanced between the cost but also the life cycle of the solution. Michael?

Michael Rouse
CEO International, InPost

Absolutely, thank you. Just the branding and the communication will be impulsed, so that is quite an important, important element in terms of how we think about the presentation and the solution that will be integrated directly to the merchants because you know clearly that is a journey now we're beginning in the UK and it's important the consumer understands that it's an InPost locker solution and there's no confusion on that.

Othmane Bricha
Equity Research Analyst, Bank of America Corporation

Thank you very much.

Operator

Thank you. W e have a follow-up question from Henk Slotboom from The Idea. Please go ahead.

Henk Slotboom
Equity Research Analyst, The Idea Company

Morning and thanks for taking this follow-up. So Rafał, I've been hearing a lot about payment conditions by the Chinese platforms being extended over and over again. What are your experiences with the Chinese platforms?

Javier van Engelen
CFO of Signify, InPost

At this point in time? I'll refer back also to Michael for the commercial, but so far from a receivables point of view, from payables point of view at this point in time we don't see any issues. We track our days outstanding both for our payables but our receivables so far we see is no significant deterioration. If anything we've had some bigger players, more European players perhaps on some accounts receivable tracking we need to do but so far commercially we've not seen any negative impact of Chinese players so we haven't seen that at this point in time.

Henk Slotboom
Equity Research Analyst, The Idea Company

Okay, thank you.

Operator

Thank you. W e have a follow-up question from Marco Limite from Barclays. Please go ahead.

Marco Limite
Equity Research Analyst, Barclays Bank PLC

Hi, thanks for the opportunity. Just wanted to ask one follow-up question. So you, Michael, you were mentioning before that in the UK sometimes it's difficult to find places where to deploy large machines. Do you think that finding the right locations and the right size location is a bottleneck in the UK? Thank you.

Michael Rouse
CEO International, InPost

I've said, Marco, there's definitely different dynamics in different markets. I think inner city locations in Western Europe are maybe different to what we've experienced in the past in our journey in Poland due to different components. It's not just space availability, it's public ownership of the land and regulation in different markets and cities. So we have adapted our solution. I've said before we now have a multi attack plan when it comes to that. One is indoor which we have started to develop more and more as an alternative solution. Two is actually size of location and how we think about the network linked to that size of location. A simple way to explain that would be today.

Clearly, we have density measures that we're building to, but when the size of location tends to be smaller than average, then we increase the density footprint. So that allows us to compensate. Third, I've showed before on previous calls we're testing locker shops. We're doing that in Paris and London today as an alternative method which, you know, it's not like we're building a whole estate of shops, it's more where there's targeted elements and we think the white space requirement is there and we can't find the space. We will look for real estate and look at that alternative and then obviously PUDO is an alternative as a fallback which you know, very much similar to where Poland is today. You know, PUDO still is part of the network in Poland, albeit it's a small percentage versus what we want to do with automation of the machines.

So we've really adapted our philosophy as we've continued to expand across Western Europe and clearly found different challenges per market. I t hasn't stopped the pace of deployment as you can see. And really that in the last two quarters, as we really have focused now in building that capacity, you can see the acceleration but the opportunity is not just in cities. The opportunity is equally as we've seen in the rural areas, where actually space is not a challenge and actually that is more about the underserved population where legacy solutions and those parts of the rural areas actually have pretty weak logistics offerings and e-commerce solutions, where actually e-commerce penetration is super high in rural areas because actually the high street or retailer base has closed or diminished over time and e-commerce is the main form of sort of shopping to some extent.

A ll these things are playing out, but clearly what continues to be important is space first-mover advantage and really continuing that acceleration, which clearly we're doing.

Marco Limite
Equity Research Analyst, Barclays Bank PLC

Very clear. Thanks.

Operator

Thank you. T here are currently no further questions in the queue. Thank you.

Gabriela Burda
Investor Relations Director, InPost

So we have a few questions from the webcast. We have first question from Jean-Louis Dazin from RJL Ltd. What are your a mbitions for the Italian market and what is your competitive advantage there?

Michael Rouse
CEO International, InPost

Yeah, maybe I can take that. O ur ambitions to the Italian market are no different to the ambitions we have in all our markets. Really we're building a strong first mover leading APM network solution and really at the minute our Italian journey has really just been about really both. We accelerated with an asset light strategy with PUDOs and we've now started to deploy APMs. Obviously markets like France and the UK are ahead because that's been our priority. But over the last 12, 18 months we've started that journey. What's super encouraging with the Italian market in terms of dynamics is what we've seen as we have started that journey in the last 18 months to 2 years is actually out of home penetration is pretty much growing and is not and even from external market studies has actually doubled.

But what's to me most exciting about the Italian market overall is actually e-commerce penetration is still quite low. So when you take a relative benchmark versus most of Western Europe as an example, it's one of the lowest. So really building those, getting in early, building those building blocks and we've now started to see in the last sort of 12 months the acceleration of the local Italian e-commerce environment. The consumer. We're putting ourselves in a very strong place effectively against a market where the historical incumbent is clearly one where they're not necessarily driving that disruption or that dynamism. In fact, they're using third parties as a mechanism to try and develop it, as we've seen from other markets is not a core winning strategy. So still very early. Obviously other markets have taken higher priority, but ambitions are clearly to take a leading market position.

Gabriela Burda
Investor Relations Director, InPost

Great. Our second question is John Hyde from Haidar Limited. What can you say about the threat and impact of DPD Pickup and Orlen Paczka pricing lower than you in Poland through brokers?

Rafał Brzoska
CEO, InPost

Happy to answer that question. I already taught that topic a little bit. I see no reason to change the narrative here because this is like an ongoing situation in recent two years and a half when they started deploying their machines. It's not about the brokers selling this or that. It's about the end consumers choosing the solution they really like, prefer. Specifically when you look at the adoption and our growth and I can even refer to the published early morning today BaseLinker numbers for October like the e-commerce growth on the level of 14.5%. I'm telling you again, in October been better than this. So again and again continuous statement. It's not about just deploying machines and offering more aggressive price to get the machines filled with the parcels. Nothing more to add.

Gabriela Burda
Investor Relations Director, InPost

Great. T he next question is from Hai Nguyen, Oceanside Family Investment. Could you please share your thoughts on deciding the rate of return for every investment decision in terms of payback period o r internal rate of return?

Javier van Engelen
CFO of Signify, InPost

Yeah, look, I'll take that question. The challenge here to answer that question is I cannot go and give you an average. The types of investments we're looking into or we're doing range from locker by locker installation to potential significant M&A acquisitions. So I will not make an average of that. What we basically do is we look at every investment. If it's a locker, if it's new installations like in the UK, we know there's a very fast return on investment because of the high level efficiency. If we look at a project like an SAP implementation which is a corporate project and of course you talk about the multiple years and if you talk about an acquisition depending on the size that you talk about, you talk more about a couple of years or kind of perhaps five, six, seven years. So I can't really average the question.

What I can confirm is that there's a strong financial discipline in the company historically on looking at investments in a careful way to make sure that in the end they build. First of all, as Rafał also said on M&A, they have to be of strategic importance. So a clear strategic focus, making sure that this is driving the ongoing, the future EBITDA and that we basically have a plan to pay them back as soon as possible. But in the end they should overall build both top line and profitability over time. T here's a strong financial discipline to look at those so can't give you a specific number, but I can tell you that there's a strong financial discipline to make sure that the investments are strategic and in the end will contribute both to the top and bottom line of the company.

Gabriela Burda
Investor Relations Director, InPost

Right. We have two from Stefano Tofano from ABN AMRO. Please update on InPost Pay development and how do you think about international EBITDA margin expansion going forward?

Rafał Brzoska
CEO, InPost

To answer the first part of the question, so InPost Pay is progressing, I would say again at pace. More than six million clients already onboarded. Hundreds of thousands making their continuous transactions within that. T he most important element which is integration of the InPost Pay payment gate throughout the different channels among the merchants is accelerating again massively. So just a reminder, when we started to integrate first 250 merchants, it took us three months. Then another 250 that took us two months. Now we are integrating monthly 250 to 300 merchants a month. That means that the product is already proven in a sense that the merchants realized that we are driving their top line by much higher conversion in the basket.

Now the loyalty program which comes alongside with the InPost Pay service is only strengthening that because part of the loyalty program is as well not only being onboarded but also being very active in using InPost Pay as the preferred payment method, so I would say according to the plan, definitely we will expand that to every geography when our mobile app proliferation is on a certain level, minimum level, now fully focused on new services, new features that will make that value proposition even stronger.

Javier van Engelen
CFO of Signify, InPost

Yeah, and I would say on the international margin, we've talked about this before. We've always stated that for international, depending on the markets, you're looking over time to get to the high-20s% margin. Now I think what's important to keep in mind is what we've seen in Poland obviously is that when the flywheel, which is basically greater convenience, customer experience that drives merchant adoption, we deliver economies of scale and you can reinvest those in greater convenience. What Poland has clearly shown that if you get and when you get that flywheel running well, that you have clear opportunities to go beyond 30% margin. Now so far we've said international, we say high-20s% because for now I think that's already an ambition that we come from, where we are, where we need to go.

But the North Star for all of us is to see how much of Poland we can replicate over time. And that might not be in the next two or three years. But perhaps longer term because we have proven that it works, of course, flywheel. So as we said short term, Michael has said it, Rafał has said it. The short term focus is a window of opportunity to accelerate expansion because we know that's a key element in driving both consumer convenience, merchant adoption, our solution, but it also unlocks economies of scale. That's clearly short term the purpose and that will then benefit getting to the high 20s and once we're there, then see what else we can do and whether we can get close to the north side of Poland. So that's also the kind of explanation we've given in briefs in previous quarters.

Gabriela Burda
Investor Relations Director, InPost

Great. And the last question from the webcast is from John Hyde at Haidar Limited. How is your position in the Iberian market today and what are you seeing in terms of potential speed for scaling up your presence here?

Michael Rouse
CEO International, InPost

Yeah, thank you very much. I'd probably frame our Iberian market is about 12 months behind where the UK market is today is the way I think about it when I think of volume and offering. However, the infrastructure from a logistics backbone has actually developed from the legacy Mondial and has been adopted and we've invested into our sorting, sortation and capacity in particular in both Barcelona and in Madrid in the last 12 months to do that. Obviously the main coverage in the market from last mile distribution has been PUDO and actually from a distribution point overall with a combination now of lockers in the last 12 months in Portugal with well over 10,000 locations. So we've really got good coverage, good distribution, good infrastructure and really now we've been investing both in team and capabilities.

But the majority of the growth in that market has been international market led. And really now we're starting the journey as where the UK was just over 12 months ago to start that ramp up. So market is actually really dynamic, really great opportunity. E-commerce is developing well in particular in Spain and in Portugal. So very, very optimistic about the future potential and you know, how we can accelerate the business there similar to Italy at a similar time frame.

Gabriela Burda
Investor Relations Director, InPost

Great. There are no further questions on the webcast, so I'll hand back to Rafał for closing remarks.

Rafał Brzoska
CEO, InPost

Great, thank you. Dear audience, once again we demonstrated its strength and resilience of the APM business model of InPost, achieving really significant growth in both parcel volumes, but also in the revenue growth. I think what's really important is that the strong performance and the commitment to excellence in e-commerce logistics pays off. The EBITDA highlights operational efficiency, effective cost management, but also, you know, our ability to enhance profitability is going according to our management plan. What's very important we remain committed to expand our APM network at pace really with trying to find new solutions to that accelerated opportunity of the growth. But overall our focus is on generating positive free cash flow simultaneously because that's financing our rapid expansion across Europe and also reinforces our strategic initiatives.

What's very important in Poland, we continue to exceed market growth expectations, maintaining strong margins. The competitive advantage in the region is very clear, and also I strongly believe that you see that Mondial Relay has excelled with very impressive growth in parcel volumes, demonstrating the successful integration and the strength of our B2C offering which is starting from the beginning, our key focus. Although we continuously say it's a marathon, not the sprint. Also great performance and launching of the loyalty program which will help us further with clients' loyalty to the brand translating into higher volume as well. In the end, the performance in the UK underscores our successful expansion strategy in this key market. I may really say that Poland is mature.

Now t he key market is UK further solidifying our presence in the logistics landscape, including new partnership with Yodel to strengthen its footprint. Moreover, we already identified a massive short- to mid-term opportunity in the new freight business of Menzies. We definitely want to translate into tangible effects of the UK business now diving into it day by day. So my key takeaway is we have not said the last word in our UK expansion and in conclusion, our strategic investments, robust performance, commitment to excellence, position of the whole group as a leading force in e-commerce logistics and we are super excited about the future opportunities ahead. So thank you very much for your continuous support and also a trust in our journey. Thank you guys, have a good day.

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