Randstad N.V. (AMS:RAND)
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Sep 11, 2026, 5:35 PM CET
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Earnings Call: Q2 2026

Jul 22, 2026

Summary

Q2 2026 saw 1.9% organic revenue growth, €5.9 billion in revenue, and an 8% EBITDA increase year-over-year, driven by strong U.S. and Southern Europe performance and digital transformation. Gross margin declined due to mix effects, but cost discipline and productivity gains support a positive outlook.

Operator

Hello, welcome to the Randstad Q2 2026 results conference call and audio webcast. For the first part of the call, participants will be in listen-only mode. Afterwards, there will be a question and answer session. If you wish to ask a question, please press pound key five on your telephone keypad. Please note that you're limited to one question and one follow-up per round. I will now hand the word over to Sander van 't Noordende, CEO. Mr. van 't Noordende, please go ahead.

Sander van 't Noordende
CEO, Randstad

Thank you very much, Elba, for that kind introduction. Good morning, everybody. I'm here with Jorge and our investor relations team to share our Q2 2026 results. I'm proud of our team's continued execution of our Partner for Talent strategy. We accelerate our transformation, it's delivering a strong foundation for growth. Our overall revenue growth is picking up, delivering 1.9% organic growth for the quarter. Together with our strong cost and productivity focus, this has resulted in the solid performance with revenues of €5.9 billion and an EBITDA of €182 million, improving 8% year-on-year and representing a 3.1% margin. We are experiencing a strong uptick in the U.S., especially in our Operational segment. Our business in Southern Europe remains strong, and it's very encouraging to see both Germany and the U.K. back to growth.

This overall positive momentum is largely led by increasing demand in large clients. Furthermore, we're seeing our permanent Digital and Professional markets stabilizing further across the board. We observed that in the current business environments, clients increasingly favor flexibility. Volume trends have improved through the quarter, with continued progress in early July. Our focus on delivery excellence enables us to capture increasing demand, and it gives us confidence as we look to the quarter and the year ahead. We progress through the year, our Partner for Talent strategy continues to gain traction. Our focus on specialization is clearly paying off. Through our 10 by 10 by 10 initiative, 10 deals of greater than EUR 10 million in 10 markets, we secured EUR 1.3 billion in new client wins in the first half of the year.

We look at our specializations, we see that our Operational business is capturing the broader recovery in industrial and manufacturing activity in line with rising PMIs. We see strong demand for skilled trades. For example, through client wins in the AI and data center sectors. E-commerce and logistics also remain strong, up mid-single digits following new volume wins with major European players. In Professional, we are seeing sequential improvement. This is driven by strong healthcare growth in key markets like the Netherlands and Italy. Meanwhile, targeted investments like, for instance, in Japan and the U.S., are building solid momentum in engineering. In Digital, we are streamlining our portfolio and have signed a partnership with LTM. We are pivoting the business to AI talent that is, of course, in high demand.

We have made good progress with our digital marketplace store, resulting in 50% lower recruiting cost and 50% shorter time to fill. In enterprise, our strong pipeline is converting into results, driving 7% RPO growth. We also secured several major MSP wins across life sciences, manufacturing, and semiconductors, including a significant global partnership with immunology leader, argenx. As we execute our strategy, we're making a deliberate shift to structurally reduce our cost to serve and become a more profitable company. At the heart of this is delivery excellence and the rollout of our talent service models. Over 50% of talent validation is now handled by our talent centers. This takes out friction and drives an increase in talent per FTE. Doing more with our existing teams is how we drive structural profitability.

Through our digital marketplaces, we facilitated 1.7 million self-scheduled shifts in Q2, which is up double digits sequentially. There's a clear reason why adoption is increasing. Talent and clients just love the digital model. Talent jumps on the app immediately because it makes selecting shifts and ensuring they get paid incredibly easy. For clients, it's a better value proposition, higher fill rates, lower no-shows since talents choose their own schedules, and strong compliance because every movement is recorded digitally. It's a completely modern experience where clients can easily reorder and manage their demand instantly. However, technology and delivery centers are just the engine. Our people are the ones driving it. We are the best team in the industry, and our ranking as the number one HR service provider in the Dow Jones Best-in-Class Index proves it.

I'm incredibly proud of their commitment to serving our clients and talent. In summary, we're running a leaner, more productive business, which puts us in a strong position to capture demand. Jorge, over to you.

Jorge Vazquez
CFO, Randstad

Thank you, Sander, and good morning, everyone. I think overall, I'd like to start by saying we delivered a quarter in line with our expectations. Trends are improving, perhaps more importantly, broader, and profitability is also up year-over-year. From a business environment perspective, manufacturing and new order PMIs continue to be in expansion territory with large clients planning their demands. Simply said, we have more people at work today. Despite facing tougher comparables, we are seeing a broader than until now step up in growth in many of our markets. This pattern is consistent across temp MSPs, where we orchestrate the contingency and incremental work spend of our clients and RPO. Spanning both our operational and enterprise specializations.

Indeed, with most of our countries in revenue and gross profit growth, the scalability we've built into our operating model and the structural reduction in direct costs is starting to show financial gearing. In practice, we have captured incremental seasonal demand without adding any new capacity. Overall, this shows now in our recovery ratio of over 80% over the last four quarters. This gives me confidence in our ability to show progress for the rest of the year in both revenue and profit growth. Let's deep dive, and let me now turn to the regional performance on page eight, starting with North America. In North America, volumes continued to increase throughout the quarter, with strong exit rates in our industrial sectors, annualizing and accelerating growth over growth.

In operational, we grew 13%, now growing for six quarters in a row, ahead of the market, with large clients dominating the early recovery. With its double-digit profit growth of 20%, this starts showing the power of our new model of central delivery and the digital marketplace. Professional is still down 6% but improving sequentially, as you heard from Sander, with pockets such as perm and engineering already in growth. In enterprise, the pipeline we discussed early in the year is starting to materialize, and we are back to growth. Digital is still down 3%. Trends are slightly improving quarter-over-quarter. Canada is a pretty good mirror of the U.S., back to growth with strong momentum in operational. Overall, our North American EBITA margin was 4.2% up year-over-year and delivering absolute EBITA growth.

Now let's move on to the major European markets on slide 10. In our major European markets, we see broad-based sequential improvements. Let me start with the relative outlier, the Netherlands. Organic revenue here was down 1% as the market is finding its new equilibrium following the implementation of the new CLA. Volumes in the market have stabilized at a lower level, with some of the price increases having a dilutive effect on our gross margins. Positioning is solid with in-house growing within logistics, retail, and e-commerce clients while pursuing further growth now in still healthcare. EBITA margin came in at 3.8%. The organization is adapting well to structurally improve its profitability. Moving to Germany. In Germany, we successfully returned to growth, up 4% this quarter from a -4 in Q1, driven by an 8% uptick in our operational business.

Manufacturing, logistics, making things, and automotive are all firmly back in growth or improving. The current leaner operating model makes us ready to capture future profitable growth. Productivity has improved significantly, and our EBITA margin is now 2.3%. Belgium declined 5% with operational at -4. Adaptability is strong, delivering higher EBITA nevertheless, margin year-over-year. In France, turning to France. France, we are turning the corner with now growth in operational crossing over year-over-year, driven by strong uptick also in in-house revenue, plus 15% already in this quarter in Q2. Automotive and aerospace continues to do well, and logistics and e-commerce is benefiting from new client wins, while perm and healthcare still remain subdued. Overall profitability came in at 3.9%, down 50 basis points year-over-year, driven by higher bench costs in our Randstad Digital business.

Italy, growth continued +4%, with growth over growth in Operational up 2%, and with Professional accelerating now to 17% year-over-year. Year-over-year absolute profit was stable while protecting strategic investments. Turning south, Iberia had another fantastic quarter, +11%, led by Spain, where we continue to see future growth opportunities. Let's move to the broader markets, our international market slide on slide 10. International markets are a bit of a mixed bag, so let me quickly unpack to your benefit. In Europe, we saw the U.K. also back to growth as the temp market is improving. Growth, again, is driven by in-house clients, where we celebrate the go-live as well of our DMP last quarter, and adoption continues to increase week after week.

Switzerland is also up 1% year-over-year, Nordics are stabilizing at a lower level, while Poland, -13%, saw demand down driven by specific client attrition, but the underlying good growth in the market continues. In LATAM, we continue to see good momentum in Brazil, offset partially by ongoing tough macro environment in Argentina. Asia-Pacific, Japan, again, continued solid growth at 5%, and we continue to invest in structural opportunities, particularly in the digital area. Australia and New Zealand declined 3%, and India growth remains robust at +10. Overall, the EBITA margin for the APAC region came in at 3.8%. That concludes the performance of our key geographies. Now let us walk you through our combined financial performance on slide 12. Looking at our top line, we saw growth cementing now at 1.9% and overcoming 2% tougher comparable impact from last year.

As such, showing true underlying demand improvement. As mentioned before, Operational momentum is picking up and growing now at 4%. In Professional, we see momentum improving sequentially as well. Increasingly, we have worked our way through the post-COVID hiring slump and start to see hiring rates slowly moving and returning to the pre-COVID mean. Examples of improvement are in the U.S., perm back to growth in Professionals, Italy, Japan, and continued strong healthcare in the Netherlands. Digital saw slightly better sequential trends, mostly in the United States and Japan, while Europe saw further stabilization. As Sander mentioned, we saw momentum clearly picking up in enterprise with good MSP and go-lives in RPO. Gross profit is still down -1.5% year-over-year, but sequentially, a step up from -3.5% in Q1, 2% improvement.

OPEX, on the other hand, remains down 3% year-over-year, As a result, we are decoupling the link between gross profit and OPEX. The quarter's EBITA margin was 3.1%. Underlying EBITA was EUR 182 million, with an adverse FX impact still of EUR 2 million, which we expect to level off further from here. Integration costs and one-offs amounted to EUR 22 million this year and mostly related to harnessing the environment in the Netherlands and Randstad Digital North America as we continue to drive structural change across our organization. In net finance costs, just the regular interest payment matching the seasonality of our net debt. The effective tax rate for the first six months was 32%, and we expect for 2026 an ETR towards the higher end of 30%-32% range.

This all leads to an adjusted net income of EUR 109 million for the quarter. With that, let's deep dive into our gross margin bridge on slide 13. Gross margin was down 70 basis points versus 80 basis points in Q1. Within that, temp margin is also down 70 basis points, and let me break this out for you. First, we continue to have an adverse geographic and client mix impact that probably accounts for 40 to 50 basis points of the 70. This comes primarily from a continued outperformance, as you just heard, of large clients within key growing markets such as U.S. Operational, Italy, and Spain, and some smaller ones responsible for 40 basis points to 50 basis points.

Secondly, as well, we have in France, we are ramping up major new e-commerce, logistics, and industrial clients, adding up another 10 basis points mix. Lastly, within the geographical and client mix, we continue to see a weak Japanese yen, which overall brings approximately the rest of this impact. Secondly, we still have 10 basis points gross margin dilution. We just talked about it following the CLA change in the Netherlands. Lastly, idle time in digital and increasing long-term sickness in some E.U. countries make up for the rest. Perm contributions, so the second or the third column in the graph above, was down 10 basis points as expected, is still not growing. But yes, it's at -5%, so having a negative impact, but clearly flattening versus last year. U.S. perm is already back to growth.

Last but not the least, in HRS, the growth we just talked about contributed positively 10 basis points. That brings me to the OPEX slide on slide 15. Remember, this one is sequentially. Operating expenses were EUR 889 million, down EUR 29 million year-over-year or 3%. FTE and indirect costs are flat sequentially. The quarter-on-quarter move is in line with our guidance and solely reflecting the compulsory seasonal effect around collective merit increases that kick in on the 1st of April. We can do, in short, significantly more with the existing capacity. This is what is already at play in this quarter. As we shift towards talent centers, delivery centers, assisted or fully through our digital marketplace, we continue to free up and reallocate capacity towards sales and growth. These things are interconnected.

We also need less accommodation, we need less spent in job board expenditure, and we continue to address our head office costs. Emerging now with Randstad is significantly leaner and more scalable cost structure and cost to serve. The last quarters or the last four quarters recovery ratio is now at 82%. This means that we are improving conversions and our ability to convert gross profit into EBITA as growth returns. With that in mind, let's move on to slide 15, which contains our cash flow and balance sheet remarks. Our underlying free cash flow for the quarter was EUR 39 million positive. This is in line with normal seas onality, with Q2 serving as a payout window for annual holiday payments in a few key markets.

At the same time, increased receivables as we have seasonally higher revenue compared to Q1 and we are back to growth. DSO came in at 57.6 days, up 0.2 days sequentially. Our net debt decreased EUR 66 million year-over-year, and our lever ratio stands at 1.8 times, reflecting EUR 284 million payments of ordinary dividends in April. Perhaps more relevant this quarter, as Sander just highlighted, we signed a partnership agreement with LTM as they acquire our technology and consulting services in a number of European countries and Australia. We expect the deal to close in H2 , with enterprise value of approximately EUR 160 million. That brings me to the outlook on slide 16. Looking ahead, starting with June.

June was the strongest month in the quarter, the largest month in the quarter, therefore the most relevant one, and also the strongest in the quarter. Volume trends in the first weeks of July continued into the trends seen in June. Q3 gross margin is expected to be modestly down sequentially, reflecting seasonality and mix, as on one hand, perm and RPO share of revenue is approximately 1% lower versus Q2 during summer, and two, adverse geographical mix, as we just explained, driven by large clients, is likely to continue. We expect the year-over-year gap to narrow as we will see an even broader recovery in other pockets and/or more markets entering revenue and GP growth.

Operating expenses are expected to decrease quarter-over-quarter, reflecting this typical seasonal holiday accrual release and continuing to benefit from a lot of the structural cost savings already being put in place this year. To summarize, we have rolled out specializations to focus on growth. We're back to growth. We're driving scalability through our talent service models. In the meantime, we take the opportunity to globalize our indirect costs, resulting in a leaner company. This quarter marked a crucial turning point, and we expect the positive growth and profit trajectory to continue. Lastly, as we continue to execute on our Partner for Talent strategy, the financial benefits will become increasingly clear. That concludes our prepared remarks, and we now look forward to taking your questions. Operator, Elba?

Operator

We are now ready to take your questions. If you wish to ask a question, please press pound key five on your telephone keypad. We kindly remind you that you're limited to one question and a follow-up per round. Our first question comes from Andrew Grobler from BNP Paribas. Please go ahead.

Andrew Grobler
Analyst, BNP Paribas

Hi. Good morning. Could I start with a question on gross margins, if that's okay? You've talked through the impacts in Q2. Could you just give a little more detail in terms of expectations for Q3 when you say modestly down, what does that mean? Also within that, are you seeing the normal cyclical rotation through the period, or is there anything else that is impacting gross margins at this stage? Thank you.

Jorge Vazquez
CFO, Randstad

Andy, you broke up a little bit. I'll have a go at the answer, and I hope I meet what you. Because the last part I could not really hear. In short, modestly down, we've been going from, let's say, 90 basis points, then Q1, we had 80 basis points, Q2, now we are 70 basis points. Obviously, we don't need a lot of econometrics to basically conclude what we are looking at into Q3. There's always puts and takes. What we see is clearly large clients, a lot of the incremental work, even now in more geography. We have the U.K. back to growth. We have Germany back to growth. It's led by large clients that there will always be puts and takes. On the other hand, we also see PERM starting to flatten year-over-year.

As we cross over into the next quarter, you continue to see the trends to improve. It's difficult to exactly say what it will be, but if I had to basically follow the order that we've been, we basically see that trend continuing. I think what is important to say is all the markets where we have in growth, we have growth in gross profit. We have more companies coming into growth. That gross profit is converting into EBITA. In many ways, the financial model is working well, and we're building a more scalable and profitable Randstad.

Andrew Grobler
Analyst, BNP Paribas

Thank you. Just to follow up a slightly different topic. In terms of the digital platforms, could you talk about the growth through the quarter, and also to what extent are you seeing positive operational leverage come out of those platforms? Have they reached sufficient maturity to be experiencing that at this stage? Thank you.

Sander van 't Noordende
CEO, Randstad

A good question, Andy. Obviously, where we have those platforms, I think the most prominent case in point is the U.S. Operational. We've seen good growth and therefore leverage. You've seen the profitability in North America and the U.S. going up a little bit in the quarter. That's moving in the right direction. I would say more work to be done in refining the model, meaning refining the model in two ways, meaning making sure we have our people focused on sales rather than on delivery. That's one, we're increasingly complementing the model with our AI agents for talent outreach and validation. That's sort of the next step in the game there. North America is working well. Our healthcare businesses here in the Netherlands but also in Australia, are tracking well.

In France, it's also tracking well from a digital point of view, there the business is quite challenging in healthcare. The digital model is progressing. I'm actually pleased with the progress we're making. We are bringing online, or we have brought online just recently a number of marketplaces in Belgium, in Japan. We're working on Spain. The U.K. has gone live, Jorge is adding here. I think we're making progress step by step the overall picture is talents extremely excited, clients absolutely appreciative of the model. It comes with a lot of work in terms of implementing it at clients, implementing it in our business. It's definitely not a walk in the park, I'm pleased with the progress.

Andrew Grobler
Analyst, BNP Paribas

Great. Thank you very much.

Jorge Vazquez
CFO, Randstad

Thanks, Andy.

Operator

The next question comes from Suhasini Varanasi from Goldman Sachs. Please go ahead.

Suhasini Varanasi
VP of Equity Research, Goldman Sachs

Hi. Good morning. Thank you for taking my question. My first question is on the drop-through rates, please. You've seen an amazing drop-through rate given the focus on SG&A, if this growth momentum continues for the rest of the year, can you discuss the requirement for investments and what kind of drop-through we should be ideally looking at by the end of the year? Second question, if for Q3, normally September is the key month. Given your exposure and your growth is actually coming from larger clients, does this give you a bit more visibility on Q3 trends compared to, let's say, getting growth from SMEs, which has been weak so far? Thank you.

Sander van 't Noordende
CEO, Randstad

Shall I say a few words on the drop-through rate, or let's say in general? First of all, our number of employees working per FTE has gone up by 5%, so there's also a productivity improvement in there, Suhasini. I think that's an important thing to note. Yes, we are absolutely focused on our indirect cost, and we will continue to be focus ed on that. The trajectory that we have put in motion, we will continue to focus on. Our intent is to keep the team stable. Let's say our volume growth in July was encouraging. It's too early to say something about the full quarter Q3 or even Q4, but the intent is to keep increasing the productivity, and not increase the team a whole lot further.

Suhasini Varanasi
VP of Equity Research, Goldman Sachs

Thank you.

Operator

Next comes from Rory McKenzie from UBS. Please go ahead.

Rory McKenzie
Executive Director, UBS

Morning all, it's Rory here. I wanted to extend Andy's question to more midterm gross margins, I guess. Group organic revenue obviously improved to be in 2% year-over-year growth, which is the net result of lots of segments that are growing and a few still declining. Gross profit is, of course, still declining overall. Can you say what the average gross margin is across those segments which are growing, if that makes sense? At the moment, we can't really calculate an incremental gross margin. How should we think about this new mix of your business, and where does that gross margin trend to as this mix matures, if that makes sense?

Jorge Vazquez
CFO, Randstad

Yeah. Rory, good morning. Let me put it in slightly different angle. At the moment, the growth we have in gross profit is down, but let's also be, let's say, very factual here. Where we have growth, gross profit is up, and we have primarily two, three countries that are dragging our overall gross profit down. Even this quarter, we went to already up 2%, we're at -1.5 year-over-year. We made big steps in terms of gross profit growth. Those three markets are France, the Netherlands, and Randstad Digital. You put those three aside, and the company is on gross profit growth, like all markets are on growth. The market at the moment is the market where it is.

Typically, it's not that strange in terms of early cyclical recovery being primarily led by manufacturing, logistics, and large clients that plan ahead for their demand. Smaller clients can typically do with a little bit extra hour here, an extra hour there, someone helps and they can do. Large operations need to plan for their incremental work needs. That's basically what's leading the pack now. Just to put it into other perspective, our in-house business is up 7% year-over-year, clearly, it's large clients, large demand-led recovery. Also, if we put it from a gross margin perspective, and again, excluding these two, three draggers that we have, and we are addressing towards second half of the year. If you compare to the company, let's say, of 2019 pre-COVID, we have a fundamental change in portfolio.

Italy has grown almost 46% in our mix, Spain 50% in our mix. We have to be very careful that we don't confuse gross profit margin with gross profit and with profit. I think ultimately, a lot of this extra gross profit that we're generating to the point of Suhasini is converting 100% into profit, and that's basically what makes this exciting in terms of the model is working. We are structurally a leaner company, more scalable. The growth we find, we want to convert into extra profit.

Rory McKenzie
Executive Director, UBS

Yeah, that makes sense. The key point there is that there's nowhere that you have revenue growth, gross profit decline in absolute terms.

Jorge Vazquez
CFO, Randstad

Exactly. No. Yeah, exactly.

Rory McKenzie
Executive Director, UBS

Got it. Okay, that's very helpful. Thank you.

Operator

Simon van Oppen from Kepler Cheuvreux. Please go ahead.

Simon van Oppen
Analyst, Kepler Cheuvreux

Hi. Good morning, gentlemen. I have a question on Germany. We saw Randstad Operational growing at 8% in the quarter. Can you please give a bit more color on the improvement there, specifically how it progressed through the quarter, and at which sectors do you see the demand? Maybe also on Randstad Professional and Randstad Digital in Germany, how did it perform in Q2?

Sander van 't Noordende
CEO, Randstad

Yeah. Let me say a few things in general. I would say Germany, Simon, is a prime example of building back better. We've worked, and the team has worked very hard on right-sizing our business, but at the same time building the business back in a new and more efficient model with talent centers, delivery centers focused on our largest clients. The growth in Germany is driven by the overall economic activity. We've seen the Ifo confidence index moving in a positive territory. We've seen the PMIs above 50. The first thing we've done is, I would say drive higher productivity out of our existing people, meaning our people at the client have worked more hours in Q2. That's been in automotive. Defense is increasingly having good traction.

It looks like the big bazooka that Germany pulled out, EUR 800 billion, is starting to trickle through in the numbers. I'm absolutely pleased with where we are. More work to be done in terms of professional and digital. I want to remind you that our digital business in Germany is part of the deal that we struck with LTM. That one is moving out, and we will focus in Germany on our Randstad Digital Talent Services. You'll see some improvement over time there as well. I think you had a question about the numbers moving through the quarter.

Jorge Vazquez
CFO, Randstad

Yeah. The exit rate in Germany, Simon, was strong throughout the quarter. We see the same trends entering into Q3.

Simon van Oppen
Analyst, Kepler Cheuvreux

That's very helpful. Thank you.

Jorge Vazquez
CFO, Randstad

Thank you, Simon. Elba, next question.

Sander van 't Noordende
CEO, Randstad

Do we have next questions?

Virginia Montorsi
VP of Equity Research, Bank of America

Hello, can you hear me?

Sander van 't Noordende
CEO, Randstad

Yes, we can hear you, Elba, now.

Virginia Montorsi
VP of Equity Research, Bank of America

Thank you. Thank you for taking my question. I just had a question on cash. Can you help us understand a little bit how to think about the second half of the year in terms of cash, working capital dynamics, anything that we should keep in mind over considering seasonality trends? Thank you.

Jorge Vazquez
CFO, Randstad

Thank you, Virginia, and good to speak to you. Typically, the first half of the year, we have relative investments in operating working capital. As we now look into the second half of the year, what we'll see is basically two things. One is we have higher EBITA, that has a strong impact on our cash flow generation. On top of that, we also have positive working capital movements. It comes down to a few things. One is bonus and all t hat. Typically, we pay heavily on Q1 and Q2. This quarter, always we have, in a few key countries where we are present, big holiday outflows, it's big holiday payout month. It's also where we start investing because it's the richer quarters of the year.

As we go into the second half of the year, we don't have these bonus payouts and holiday outflows. Also, you start getting the larger quarters paid out. Typically, we boost free cash flow in the second half of the year. That's what, again, we are expecting as we enter the year.

Virginia Montorsi
VP of Equity Research, Bank of America

Thank you very much. Very helpful.

Operator

Ladies and gentlemen, if you wish to ask a question, please press pound key five on your telephone keypad. We kindly remind you that you're limited to one question and a follow-up per round. The following question comes from Marc Zwartsenburg from ING. Please go ahead.

Marc Zwartsenburg
Head of Equity Research, ING

Good morning, gentlemen. I have a question about North America and the Netherlands on the margins there. If you look at North America, the margin progression was a bit muted in Q2. If you compare to the top-line growth and improvements with the digital platform productivity gains you should expect, how should I look at that growth margin? First of all, maybe can you explain a bit Q2 and what should we expect going forward for North America? Actually, the same question for the Netherlands a bit. With the new CLA having maybe a slightly negative impact, as you said, on gross margin, but you would expect also with the new CLA to have higher prices, et cetera, that you would see also some drop-through to the margin. Maybe you can drill down into those two areas, please.

Jorge Vazquez
CFO, Randstad

First on North America, Marc, I would say yes. We know direct. I think Sander even alluded to it earlier on. We are refining what we can do. Let's at least separate the overall number we have. On one hand, Randstad Operational showing clearly more progression. I think we even said 20% uplift. We expect that to even continue and be more material, let's say, in Q3 or the second half of the year. We do have Randstad Digital still in decline, as I just earlier on said, it has, let's say, offsets part of what you would otherwise see as a stronger number in North America. In the Netherlands, it's simple. The market probably went through the largest change it has had.

We've been just through six months of basically going and arranging for all the collective labor agreements implementation or renegotiation with every single client. I think Sander used the word equilibrium. We just passed through that stage. Now basically we have a reset and looking ahead. To be honest, it's relatively within the range of what we expect and even, say, on a good basis to now build where we can find growth and refine the profitability that we always had. We are number one here. We have strong growth in certain pockets, also professional as well as on operational. The second half of the year, we expect profit margins to continue to increase.

Marc Zwartsenburg
Head of Equity Research, ING

Okay, that's very helpful. Maybe a final one, if I may, looking at maybe a bit more at the group level. Last year, 3.1% EBITA margin. We had more than EUR 10 million year-on-year improvement in EBITA absolute levels. Is that a bit of double-digit trend we should see also in the coming quarters, that we see that double-digit uplift to the EBITA in absolute way that you get to a higher EBITA margin for the full year on a group level?

Jorge Vazquez
CFO, Randstad

Yeah. Marc, basically what I think you see today, probably more clear than we've seen in previous quarters, is what we discuss in the capital markets day. Remember the growth algorithm as we normally refer to it. We are m ore efficient. We need less FTEs to drive growth. We continue to do capacity management, like Sander said, implementing talent centers, delivery centers. 50% of our talent is now sorted to talent centers. That capacity means we can do more with less, or at least we can use what we free up to now fuel growth as we are doing at the moment. Less FTEs. At the same time, we've continued to remove head office costs, structural costs, support costs throughout the quarters.

That means the important thing is Randstad, structurally speaking, has basically built a profit discipline, and is, I would say, EUR 10 million to EUR 15 million every quarter, more profitable than the quarter before. That discipline is what we want to continue to build going forward. Basically we are structurally a leaner and a more scalable Randstad. Suhasini talked about the conversion rate or the drop-through. We've seen it in recovery. We are now seeing it in already many quarters in growth, and that's what we want to continue to see throughout the rest of the year.

Marc Zwartsenburg
Head of Equity Research, ING

That's very clear. Thank you very much, Jorge.

Operator

The following question comes from Konrad Zomer from ABN AMRO-ODDO BHF. Please go ahead.

Konrad Zomer
Analyst, ABN AMRO-ODDO BHF

Hi. Good morning, gentlemen. I have one question on your Randstad Digital business. You reported 4% revenue decline in Randstad Digital, including 3% decline in Randstad Digital North America, while at the same time, you show some very impressive growth rates in your digital first business with the double-digit sequential growth in self-scheduled shifts. I was just wondering how we should square these two slightly conflicting results, and why is the Randstad Digital revenue growth not strongly positive for the quarter? Thank you.

Sander van 't Noordende
CEO, Randstad

Konrad, let me disentangle that for you. Our digital business, so Randstad Digital, is our Randstad Digital Talent Services to our clients, i.e., that is technology talent going to our clients to do what they do, creating revenues, gross margin, and profit. Our digital first parts of the business are businesses that are enabled by digital business models, our digital marketplaces, and increasingly by artificial intelligence. That's more the way we deliver and execute the business in Randstad Operational, in healthcare, also in Randstad Digital, by the way. I understand it's slightly confusing. Randstad Digital is one of our four specializations that you see in our digital first business are those businesses that are underpinned by digital platforms.

Konrad Zomer
Analyst, ABN AMRO-ODDO BHF

I understand. That's very clear. Thank you.

Sander van 't Noordende
CEO, Randstad

Okay.

Operator

A reminder, if you wish to ask a question, please press pound key five on your telephone keypad to enter the queue. The following question comes from James Rowland Clark from Barclays. Please go ahead.

James Rowland Clark
Analyst, Barclays

Morning. Two questions, please. You mentioned June and July, or the, sorry, the early July is in line with the June exit rate. Can you give us a sense on how that compares to the Q2 organic, 1.9%? A follow-up to that would just be, what's the monthly seasonality for July, August, September in Q3 typically? My second question is just on the market and your own execution. Obviously peers are talking up the underlying market trends have improved, and you're saying so as well. Can you just give us a sense of how much of the improved organic performance is the market versus your own execution? Would you flag any particular client wins in the quarter to speak of? Thank you.

Sander van 't Noordende
CEO, Randstad

Yeah. Let me start with the last one, James. Well, first of all, we feel good about our execution. Yes, the markets are helping in terms of increased economic activity. At the same time, we are amping up our commercial activity. We have our 10 by 10 by 10 initiatives. That's 10 deals, bigger than EUR 10 million in 10 markets. Through that program, we have created EUR 1.3 billion of wins in the first half of the year. In our enterprise business, we have a good stream of new clients, both in RPO and MSP. Let's say we're winning in the marketplace. We feel we're winning more than our fair share. One thing I will notice is we are always very keen to have, not only volume, but also value.

We make the right trade-offs there in our pricing, because volume with no value is just spinning wheels, and that's not what we're looking for. I'll hand over to Jorge to talk about June, July, et cetera.

Jorge Vazquez
CFO, Randstad

James, just going back to your first question, I think, we've made it reasonably clear. We had a good exit rate, above the quarter growth rate. With volume, let's say, which is in the end the underlying driver, right? It continued to grow throughout the quarter and does so in the first weeks of July. It's very difficult to talk about the growth rate for July, August, and September. It's summer period, but clearly, it is stronger than June, so we have a good basis for the quarter as a starting point.

James Rowland Clark
Analyst, Barclays

Just the other question was the typical monthly seasonality in Q3 between July, August, and September as a weighting of Q3.

Jorge Vazquez
CFO, Randstad

Yeah. Typically, again, this changes year-over-year, but I would say if I had to make a guess, looking at previous years, the first two months are somewhat subdued, excuse me, and then clearly a higher percentage of the revenue, and therefore of the growth rate of representation in September.

James Rowland Clark
Analyst, Barclays

Okay. Thank you very much.

Operator

From Maarten Verbeek from The IDEA!. Please go ahead.

Maarten Verbeek
Co-Founder and Director of Equity Research, The IDEA!

Good morning. It's Maarten of The IDEA!. I'd like to get back to your cash flow. What you tend to see with staffing companies once they grow, that requires investments in working capital. Last year, free cash flow was helped by the working capital. Obviously, this year it might be negative. Could you give the impact of organic growth on your working capital impacting free cash flow for this year? Some kind of guidance.

Jorge Vazquez
CFO, Randstad

Yeah, Maarten. Obviously it does require investments in working capital. You see it to a certain extent. At the same time, we are now halfway through the year. If I look at full year, I don't see any structural changes in cash flow generation. Again, I think it was to Virginia, we had a good discussion about the components of it. Let's not also forget that the higher demands in terms of working cap investment, they also are partly or largely offset by higher profits, as well, or EBITA, throughout the year. I think, yes, there is a spillover effect from the very strong, let's say, 2025. We should never really look at this year-over-year. It should almost be last four quarters and running four quarters.

Overall, the cash flow generation of the group for the full year is in line with what we expect it to be.

Maarten Verbeek
Co-Founder and Director of Equity Research, The IDEA!

Thank you.

Operator

Question comes from Rory McKenzie from UBS. Please go ahead.

Rory McKenzie
Executive Director, UBS

Yeah. Hi again. I wanted to ask about the sale of those technology and consulting businesses to LTM. Do those exits relate to the point you were just making about how you need digital platforms to compete in the se markets, and some markets just don't have the scale necessary perhaps to afford those investments? I think in total, that represented, that sale, about maybe 20% of the Digital segment. That's quite a portion of your markets, and I'm just wondering if there's any kind of further reviews or further markets you're evaluating given the new investment needs.

Sander van 't Noordende
CEO, Randstad

Good question, Rory. Let me just take a step back. The businesses that we are selling are in the business of solution systems integrations, if you will. They are collectively, in those markets, EUR 500 million, and that makes us a very small player in those markets. Because in those markets, you're competing against the big Indian pure plays, the large multinational companies. In this time of innovation and AI, where those markets are moving very rapidly, we thought a better owner for that business is a company specialized in that business. For us, it was a small part of the business. Our remaining digital business is our Randstad Digital Talent Services business. That means finding and deploying talent on a temporary or permanent basis to our clients.

In fact, there, we have a very strong story with our Torc platform, in North America. This is the new model of Randstad, I would say. The new model of Randstad is platform plus AI, plus community, plus team. How does that platform work? Let me tell you a little bit about it. The client can put in an order by themselves, or they can ask one of our colleagues. They can do that by speech. They can do that by taking profiles from the past that they have used. There are lots of opportunities for the client to make it very easy to put in the order. When the order comes in, the platform now starts to look for perfect matches.

Perfect matches in our community of IT specialists, of which we have a few million in North America. Those perfect matches, we automatically get a message saying, "We have a perfect match for you. Dear talent, are you interes ted in this job?" The talent responds, not all of them respond with yes, but some of them will respond with yes. The platform says, "Oh, that's very interesting. Here you can go on the platform to do an assessment for that role." Like that, after a couple of days, the platform makes a shortlist. It gets then picked up by one of our talent specialists that looks at it for a last check, and then passes it on to the client.

You see that the process is largely automated, and much faster than it used to be, and obviously that's appreciated by clients. Also, the process for talents is much more personalized, because I get offered those jobs that are relevant for me, not just a whole bunch of jobs that 99% of which are irrelevant. That platform works really nicely, and that is supporting our Randstad Digital Talent Services, and it was not so much supporting our solutions and systems integration business. We focus on what we are good at, and LTM will, with that business, focus on what they are good at. That's the summary.

Rory McKenzie
Executive Director, UBS

Okay. Thank you. It is almost like a kind of a product simplification. Not trying to compete with your statement of work projects. It is positioning of that contingent provider. Just to be clear, on those markets you have sold, do you no longer have any kind of digital staffing presence there, or have you just sold those project businesses in those countries?

Sander van 't Noordende
CEO, Randstad

No. In those countries, we have obviously our Randstad Digital Talent Services business, which was a little bit tucked in, I would say, with our Randstad Operational business, but we will separate that out. We will position that in the market as Randstad Digital for Talent Services. In Germany, in Belgium and in France. We have teams there that will operate.

Rory McKenzie
Executive Director, UBS

Okay. That makes sense. Thank you.

Sander van 't Noordende
CEO, Randstad

Yeah.

Operator

Last question, the last question comes from Virginia Montorsi from Bank of America. Please go ahead.

Virginia Montorsi
VP of Equity Research, Bank of America

Thank you for taking my second question. Just a quick follow-up on something we discussed initially on the autos improvement that you've outlined. Could I just ask if this has been driven by a specific brand or is it broad-based? Is there anything specific we should keep in mind about that? Thank you.

Sander van 't Noordende
CEO, Randstad

I would say, Virginia, it's broad-based. We see it in France, we see it in Germany. Those are our two main countries in automotive and of course, in Spain. It's not one country, one brand. It is multiple clients, multiple countries, of course, the ones where the automotive industries are big.

Virginia Montorsi
VP of Equity Research, Bank of America

Perfect. Thank you very much.

Jorge Vazquez
CFO, Randstad

I think that's it. Yeah.

Operator

I would like to hand the word over to Mr. van 't Noordende for any closing remarks.

Sander van 't Noordende
CEO, Randstad

Well, thank you very much, Elba, and thanks all for joining the call today. I think we produced a solid quarter. We'll stay on the case. As we wrap up the call, I want to just say one thing, too, about our teams. They're doing a fantastic job, not only our teams in Randstad, but also our teams at our clients, of course. A big thank you to the 600,000 people that work hard and give their everything day in, day out, proving once again that we have the best team in the industry.

Jorge Vazquez
CFO, Randstad

Thank you, everyone.