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Earnings Call: H1 2023

Aug 10, 2023

Alexis George
CEO and Managing Director, AMP

Good morning, everyone, and welcome to AMP's half year results today. Very pleased to have Blair Vernon with me here today. He's our new CFO, as you're aware, but someone who has worked with AMP for many years and is very passionate about making sure we build a future for the company. Before we start today's presentation, I would like to acknowledge the traditional owners of the land on which we hold this meeting today, which for us is the Gadigal people of the Eora Nation, and I'd like to pay my respects to the elders, past and present, in this important time for First Nations people. Today, we are, of course, going to do an overview of the first half results.

We will deep dive into the individual business units with a particular focus on costs and capital, which I know is something you're all going to be wanting to hear about, before we summarize the results and turn to questions. If I look at our results for the half year, we delivered an underlying NPAT of AUD 112 million, which is flat with the same time last year, but up on the second half last year. Pleasingly, the underlying result certainly demonstrates better performance in our operating businesses.

I want to remind you, we've delivered AUD 610 million of returned capital to our shareholders over the last 12 months. With the declaration of a AUD 0.025 dividend today, franked 20%, that will deliver another AUD 70 million in September. We're committed to completing the second tranche of the buyback by October, depending on volumes. That's AUD 750 million of shareholder capital will return by October of this year. We also, as part of our capital and liquidity review, have paid down AUD 300 million of debt in July, which is important as we de-leverage the organization. We're committed to paying further debt down at the end of this year and into next year.

Our EPS has improved to AUD 0.038 per share. For us, that is a great result and something we want to continue going forward. We have, in these results, taken a provision for the Buyer of Last Resort class action of AUD 50 million. That AUD 50 million represents our best estimate of the judgment as we sit here today and understand it. There is further work to be done here. Of course, we reserve our right to appeal. I want to remind you, we only just put our orders in yesterday and don't have the final orders from the judgment yet. As a result of that uncertainty around the litigation, we have today made a decision to pause the third tranche of the capital return, being AUD 350 million.

I do want to stress the word pause here, because our second tranche will continue into October. We will, in that period, when we're pausing that tranche, make a commitment to no material M&A. I say that again, no material M&A. We'll come back to the market on our position on the capital return by the end of the year, by no later than the end of the year. Today, we also, as we promised, announced a cost review program with AUD 120 million taken out over the next 2 years. That's AUD 60 million in 2024 and AUD 60 million in 2025, with a one-off investment of AUD 120 million-AUD 150 million.

We expect those costs out to be in the area of IT, continued focus on advice, Master Trust re-platforming, and of course, focusing on the group and stranded costs that have come through from the transactions. This result is delivered in a market condition that's interesting. We're still in an environment of higher inflation and interest rates, albeit that appears to be abating, but we're well positioned. Our bank is well capitalized, we have a good credit quality in the book, and whilst there has been a small uptick in arrears, it's nothing that I remain concerned about, and we are well provisioned. Our LVR on a dynamic basis is at 53% as we stand here today. Having said that, we know that some of our customers are experiencing hardship, and we're well placed to be able to cater for their needs in the coming months.

If I look at our platform business, it is being impacted by some of the environment I just talked about, particularly in relation to our IDPS environment and our cash flows. We have to remain focused on the longer term around retirement solutions, where we're particularly strong. The regulatory environment is as positive as it's been for a company like ours. The government is now committed to implementing parts of the Quality of Advice Review, at least the first stream, which relates to our traditional financial advisors, and the second stream, which would allow superannuation to provide further advice to customers. For us, with our footprint, that is a definite bonus. On the first stream, it relieves some of that compliance burden for our financial advisors, which should allow them to see new clients again and bring more flows into the industry.

Secondly, on the superannuation, we're clearly a company focused on retirement and super, and being able to give better advice to our customers to enable them to have a richer retirement will be important. On the unquestionably strong, our capital ratios in the bank remain incredibly strong, and we're very much playing in that retirement stream that we've heard our regulators talk about recently. If we move to a progress on our strategy for the first half of 2023, and this strategy is no surprise to you. On reposition, we want to grow our bank and grow our platforms. We have grown the bank at 1.1 times system for the first six months. I do want to stress, though, the market remains competitive, and we've taken a very prudent approach to growth, making sure we deliver return on capital.

While we want to continue to grow, it is important that we make sure we deliver return on capital. In the North platform, while the flows have come off from the same half last year, we continue to grow the IFA footprint, which is incredibly important for us, and it's up 48% from the same time last year. With our new retirement solutions, we continue to push on that front. New Zealand, stable results as they have delivered for several years, and they just need to keep delivering on those stable results. In our Master Trust business, while the flows have reduced or the net cash flows out have reduced, it's a point in time where we need to rethink the platform there, so we can engage better with customers in terms of digital and education.

On the Simplify, we have largely dealt with the AMP Capital sales and SuperConcepts in the half. That really gives us free air to be able to focus on the future. We continue to drive efficiency in our advice businesses, making sure we can focus on those services that our advisors want and are willing to pay for. We have committed today to cost reductions. We continue to focus on those costs, the stranded costs from the transactions, the group costs that were fit for an organization of the past. We're absolutely committed to delivering on that. We have delivered shareholder returns in terms of capital. We'll continue to focus on that, making sure, though, that we are prudent in relation to our capital and liquidity. We continue to resolve those legacy issues, working through them methodically and rationally.

On the Explore side, we continue to invest in our digital and customer interactions to make sure we're well-positioned for the future. We also continue to build on that leading position in retirement, and we've won so many awards in that space that I remain incredibly proud of. We want to continue to grow those platform businesses and the bank business and examine all propositions for advice. If you've, you've heard me say before, we need to consider all propositions for advice, but they need to be viable propositions, not just for AMP, but for our advice partners, who are an incredibly important stakeholder for us. If I look at our stakeholders, shareholders always remain top of mind, there are other players that we need to make sure are being met in terms of needs. On the customers, we've paid out over AUD 1 billion in retirement.

We've delivered over 4,000 new home loans. We're being proactive for those customers who are experiencing hard times at the moment, and our MyNorth solutions, in terms of retirement, have won many, many innovation awards, and we're all very proud of that. On people, we have been going through massive transformation over the last couple of years, but our engagement remains above 70. Would I like it to be higher? Absolutely. I think given the changes we've been going through, that is something that should be noticed. Our trust and NPS with our advisor partners is improving and continues to improve. On communities, our AMP Foundation, which is a very large foundation, as part of its 30th-year anniversary this year, was able to deliver two AUD 1 million grants to Global Sisters and the First Australians Capital to do good work in the community.

Coming back to our shareholders, we very much listened to your feedback at the full year about making sure there's alignment between executive performance and shareholder outcomes. We've taken a good, hard look at our performance framework and at our outcomes and reviewed those to make sure there is that greater alignment, and they're included today in our financial packs. On that note, I will pass it through to Blair to walk through the detailed financial results.

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Thanks, Lex. It's pleasure to be here. I'm going to just recap an overview of some of the group numbers, as Lex mentioned. I'm gonna focus on the individual business-- operating business units and a bit of a deep dive in each of those. I particularly want to talk about cost and capital. As Lex has mentioned, they were particular focus areas for us based on feedback, but also our own agenda of work in the first half of this year. Just turning to the group overview. As Lex mentioned, an NPAT underlying of AUD 112 million, square, half on half.

Pleasingly, the operating business units carried more of the weight during that period as we saw some decline in terms of our sponsor returns, and I'll talk to that a little bit later. AUM revenue is obviously a little softer, based on the overall mix and particularly margin, but that's an area we continue to focus on. Interest expense did rise during the period. Again, as Lex has mentioned, that corporate debt repayment will improve that as we look into the second half. Our focus on controllable costs continues, so we are broadly flat in the half.

That's after absorbing quite a significant amount of inflation, and some of those stranded costs that we've talked about a number of times in terms of the sale activity, and that continues to be a focus for us. Broadly speaking, though, from a, from a half-and-half point of view, I think AUD 112 million is certainly something we're very proud of. If I turn now just to the operating business unit overview at a, at a high level. Importantly, I think we, we, we wanna focus on making sure we're clear about performance focus across all of these business units. As Lex has mentioned, AMP Bank and Platforms are clearly a key growth area for us.

We wanna continue to focus on margin management of the bank, in terms of NIM, but also margins across our platform businesses, acknowledging that we've got some subdued cash flows. I think importantly for me, the cost of income performance in those two businesses is really positive, and obviously, the half-on-half profit uplift, yeah, is a positive story for us. That performance focus will continue as we absorb cost increases naturally in those businesses and look to preserve those cost to income performances. Again, as Lex mentioned, New Zealand Wealth Management are flat on the half in an environment of higher inflation in that market, and we would look to continue that kind of performance and that kind of cost to income outcome that we see in that business unit. For Master Trust and Advice, that is an area of key improvement for us.

While the Master Trust cost to income starts in this period at 67%, we expect to see improvements in that area as we roll out our cost and simplification program. Again, as Lex mentioned, we've improved the advice performance, but that continues to be an area of focus for us. In our new template this year, apart from those five operating business units, we've obviously now consolidated into a group performance as we take into account our strategic partnerships and the other retained interests from our AMP Capital sales, and offset that against other items that we're holding at group. That's principally some of the stranded costs that we see around the property and legacy technology as a result of the substantial changes in the group over the last few years.

Just turning to items below NPAT, and that does continue to be a significant feature for us in the first half, as you would naturally expect, given the sale activity and the number of one-off items. Just picking up a couple of points, again, in terms of litigation and remediation, as Lex has mentioned, we've taken that provision in the first half. You can see that coming through in that cost. Transformation cost out continues. That's the conclusion of our three-year program. That continues this half, and I'll talk a little more in terms of our guidance about how we see the second half. That does represent the completion of a substantial phase of transformation. We'll talk more about the cost out as we look at the future years.

Importantly, in other items, that largely comprises the gains on our sale activity. A substantial first half for us in terms of both the AMP Capital divestments, 2 separate transactions, and also the SuperConcepts transaction, which we've already identified, has caused us to rebase our cost position, so we've got a comparable half on half. An impact at a statutory level of AUD 261 million overall. Just 2 further comments in terms of that overall. As I mentioned earlier, that flat position and NPAT, I think, does talk to the operating business units carrying more of that burden. Pleasingly, bank revenue was up, and that offsets sponsor valuation movements, which post-tax are down AUD 16 million on the half. It throws 5 operating business units have performed very well through this period.

I think an area that we'll, we obviously continue to focus on is the subdued cash flows, and we've highlighted that in our reporting. I'll talk to that a, a little more in a moment. Importantly, I think as we look into that, the important element for us is to really be mindful of margin management across our AUM businesses, and our existing performance in terms of stocks. Retention is also a key focus for us, as much as we continue to focus on improving that net cash flow position. Just turning now then to the operating business units in a little more detail. AMP Bank, particularly pleasing in terms of an NPAT improvement of nearly 24%.

Obviously, improved mortgage book growth, as Lex mentioned, slightly above system and appropriately less than we were originally targeting, given the intense competition in that market. The cost to income ratio continues to improve, and we think that's very important. Acknowledging, we've got some NIM compression in this period, and we see that continuing to be an area of focus. Our strong cost to income position gives us a good performance basis to start from in this, in this segment. For me, importantly, the funding is key in this business. Pleasingly, more than half of our customer deposits are acquired via digital channels, and that continues to be a significant focus for us. As Lex mentioned, our view on the book and arrears continues to be an intense focus.

We've seen some uplift in 90-day arrears, but we've got a really important focus in terms of curing those, those situations, particularly as they emerge in the 30-day numbers. Just turning to some of those details, you can see that uplift in the, in the 30- and 90-day numbers. Pleasingly, we're seeing an improvement in those 30-day numbers as we look through, and particular focus on helping customers in that early stage of the intervention. As I mentioned, the cost to income, we think, certainly compares favorably to our regional peers, and a big focus for us is obviously balancing that growth focus with our return on capital, mindful of meeting those expected benchmarks and continuing to focus on that. Just turn to platforms. As I mentioned, NPAT up 25% or just a little over.

That's largely a result of improvement in the North Guarantee, so that's, that's a pleasing feature this half. Offset, obviously, by subdued cash flows. AUD 741 million ex of the pension payments, and when we include pension payments, a slight negative in the half. That will continue to be a focus on for us, but I think reflects some of the wider industry dynamic around subdued cash flows as well. Pleasingly, as again, as Lex mentioned, we're really focused on extending our footprint, not just from our very valued relationship with our aligned advisors, but extending that North platform offer into the IFA market. Obviously, our income product has been significant in that, but also our managed portfolios, which now are exceeding AUD 10 billion through this half, which is very pleasing.

Just on platforms in a little more detail, the mix we see in terms of our business is more weighted towards superannuation and pension. We think that gives us some positive momentum going forward as we think about the momentum of flows, and particularly, the more investment-orientated products, flows, which may not be coming onto platforms more generally, and we're certainly seeing that in our case. Overall, that push into IFAs continues to be improving half on half, as I mentioned, and that will continue to be a focus for us as we open up more IFA opportunities through our, our North offer, which the team are very focused on. Just turning to New Zealand briefly. Main focus for New Zealand this half has been the continued diversification of revenue streams.

That's important in that market, given the focus on looking to extend beyond just the KiwiSaver footprint. The core KiwiSaver product, though, has started to see some positive cash flow and, importantly, positive member movement, which has been important. That acquisition we completed in this half of a business called Enable.me, allows us to extend that fee-based coaching revenue model, which is very positive. That's a, that's a key opportunity for us in the New Zealand business. We've also continued to simplify the New Zealand business as we move forward, so we divested a small legacy book. That has some margin impact on us, but we think significantly de-risks the portfolio as we, as we look forward. Turning to Master Trust, a very pleasing performance in this half.

NPAT improved slightly, and margins, while they were impacted by some of our simplification, we think that continues to reflect our focus on improving and simplifying our offer to customers. We think that, that will be a key feature going forward, and that obviously features in our cost out program as we look forward, so we'll talk about that in a little moment. Importantly, net cash flows are, are continuing to improve in terms of outflows. It's important to recognize, though, that the previously announced mandate loss has now concluded, and so, this past weekend, AUD 4.3 billion of outflow will obviously be reflected in our second half results.

Pleasingly, you know, that cost of income has, has improved, and that will be a key area of focus for us, as I said, in terms of our drive for performance in this business as we not only replatform, but look at our offer overall. Now, turning to Advice, an area that we've again, been focused on in the last few years. You'll see we've continued to improve our NPAT performance, obviously posting a loss still. The team remain very focused on balancing our improving cost position, by making sure we deliver services that are valued by our advisors, as well as looking to support our Advice network as they go through and continue to go through substantial change.

Pleasingly, our revenue per practice continues to be very strong, and our position in terms of scaled practices relative to the market, we think we think positions us very strongly in terms of the upcoming changes in the advice market, as Lex mentioned, and a really strong advisor franchise that we continue to work very closely with. At a group level, as I mentioned earlier, we've obviously made substantial changes to the way we report here. Our strategic partnerships did see a reduction in this, in this half based on sponsor movements. That was AUD 20 million pre-tax, AUD 16 million post-tax, as I mentioned. Pleasingly, our partnerships in China, CLPC and CLAMP, continue to deliver in line with expectations.

The important thing in, for me, in terms of this group position is really opening the drawers between that impact from the partnerships and continuing to reduce the costs. That's both in terms of tax expense, but mostly in terms of the stranded costs. That's principally around technology, but also some of the property-related costs that we've naturally seen stranded as we're starting to complete now and finish the separation of the AMP Capital businesses. Just turning to costs, particularly given that's been a significant area of focus for us in the first half. In terms of FY 2023, we've closed the half at AUD 362 million. That's comparable to the prior half, and naturally, we've rebased the 2022 numbers to account for that SuperConcepts exit.

We're forecasting for the second half, a landing zone somewhere in the region of AUD 380 million-AUD 390 million, so that's an improvement on the second half of last year. That would see us landing in a range of AUD 745 million-AUD 755 million of controllable costs, which is slightly better than the comparable last year and certainly in line with how we'd guided the market, and we'll continue to focus on improving that right through the second half. Importantly, for 2024 and 2025, we're announcing today a further program of business simplification. We expect that will deliver AUD 120 million of cost out over that FY 2024 and FY 2025 years. Broadly, we see that being roughly equal across those years, so AUD 60 million out across each of them.

We see ourselves delivering that inside the envelope of absorbing cost uplift as well. We think that's a significant improvement. Broadly speaking, if we look at our forecast, that would see us improving our cost-to-income ratio into the low 60s, which we think is a good position to be in. As we mentioned, we think that's gonna require us a one-off investment spend in the region of AUD 120 million-AUD 150 million, again, over those two years. We see that really landing in 3 core areas. We're gonna very tightly focus in terms of that spend. The first is what I would call core basics, this ongoing simplification that we continue to drive through the business, a particular focus on project spend and investment driving outcomes.

The second is what I would broadly call solutions. As Lex mentioned, we're now at a point where we can turn our mind to the sort of central replatforming of the Master Trust business, particularly the technology, which is tying up significant complexity and cost for us. Equally, we know that the advice business continues to have a cost base that doesn't match the revenue profile, self-evident in terms of the results over the last few years. Certainly, not a reflection of the work we're doing, because we're continuing to improve that performance, but we're looking for further step change as we look forward to that break-even position by FY 2024, and consider what are the future positions in terms of advice models. That will require investment. Thirdly, the area of stranded costs.

We clearly have a group technology platform that is configured for a much more complex business than we are today, and so that requires right sizing, but it will require investment. Similarly, property and corporate contracts, that'll be a continued work on for us as we look to compress all of those costs to better match the organization that we are today, and the simplicity of what we expect going forward. Turning now to capital. We have laid out here our position in terms of target capital as we finish the half, and broadly speaking, that target capital position has decreased. That's a reflection of some uplifts in minimum regulatory requirements, as you would expect, relative to growth in those businesses, particularly AMP Bank, but also regulatory requirements.

We've seen a board buffer decline as we've continued to simplify our business, and the board becomes more comfortable about the buffer required to deal with your unknowns. That's come down as a result of the AMP Capital sales significantly. That leaves us with a surplus capital position. I just want to step through exactly where that surplus capital bridges from, where we got to at FY 2022, and where we are now. We closed FY 2022 at AUD 923. You can see the stat impact uplifts. We've obviously, as Lex has mentioned, been conducting buybacks, dividends. We've got some net business activity movements. That reduction in board target, you can see, leaves us with AUD 988 million at the half.

Importantly, we've already flagged today our dividend and also our remaining share buybacks, which would give us a pro forma position of around AUD 848 million. Importantly, our view as, as Lex, again, has mentioned, is to take a very cautious and careful approach to that position, hence the pausing of the capital return, but we stress the point pause. That will be a focus for us as we look into H2. Just turning to H2 and activity we've already got underway. We mentioned and committed to our capital review during the half. That's been completed and engaged with stakeholders. That's already seen us take action, and that particularly relates to the pay down of corporate debt, which we mentioned at the outset.

That's AUD 302 million of reduction, so that's obviously, come off that, cash position at one H, 2023. The important thing for us is continuing to make sure that capital is all available, so we've got a lot of work, ongoing as we continue to simplify the legal entity structure, in terms of... and the operational kind of footprint of the business. Obviously, we'll continue to review the right time in terms of, the, the, the approach there. Just to recap that capital return program, that, by the time we complete that, dividend and the remaining tranche 2, that'll bring us to that AUD 750 million of commitment. We expect that to be October, based on volumes, around the buyback.

As Lex has mentioned, we'll be back to the market before the end of the year to update on tranche three. Now, just turning to a view on guidance for the remainder of the year. Just want to step through the key elements. In terms of bank, we continue to target above-system growth, although we would expect, given the competitive environment, that would be similar to our position in H1. Our view on NIM is that it will be some slight compression, based on where we finish the half, and so we're expecting a landing range somewhere in the 130-1 35 basis point range. On platforms, we do see continued subdued cash flows. We would expect cash flows to be similar to H1.

Big focus for us, though, is margin management, and we do expect that to be broadly in line with our position to around the 48 basis points. On Mastertrust, similarly, we're expecting steady margins, so around that 63 basis point level. As I mentioned earlier, we have seen that outflow of that substantial mandate. That's now complete. We are seeing. We have an expectation that there will be some slightly higher cost in Mastertrust. There were some timing differences in terms of the way our technology spend for required technology upgrades occurred in Mastertrust, and so there'll be a little more uplift in the second half. For advice, the focus continues in terms of that cost out activity and continuing our operational improvement and delivering services that advisors value.

We would expect to see some continued efficiency improvements and advice. On controllable costs, setting aside our, our, our forecast for 2024 and 2025, just for 2023, we will expect to see that landing zone, AUD 745 million-AUD 755 million, as I mentioned. That compares favorably with our rebased FY 2022. We will see some below-the-line costs come through, as we've previously noted. That's the completion of that transformation program I talked about, as well as the finalization of the separation activity of the range of transactions that were in the concluding stages of separating. We expect that to be in the region of AUD 45 million post-tax.

Just on strategic partnerships, now that we've reset the way we report on that, we would expect the strategic partnerships component to deliver us in the region of a 10% per annum return on investment. That's our anticipation. The balance of retained interests that we have in that portfolio, ex of the AMP Capital business, obviously will be subject to, to market movements. With that, I'll hand back to Lex for a summary.

Alexis George
CEO and Managing Director, AMP

Thank you very much, Blair. Right, let's move to the second half focus. As you would expect, no surprises here. If I talk about our reposition pillar, we wanna focus on growing the Bank in a disciplined manner. It's a very competitive market at the moment, both for funding and for mortgages, and we need to remain focused on that return on capital. In our platforms business, we wanna continue to grow our managed portfolios and continue to leverage off the innovation awards we run in our retirement solutions, grow that IFA network, as well as respecting our aligned network. Of course, we've got to focus on those advice costs that don't deliver value for our advisor partners. We've been doing that for some time now, but that work will continue in the second half of this year.

If I look at Simplify, we've talked about the cost base today. As we move through the second half, we need to set ourselves up for those cost reductions we've committed to today through 2024 and 2025, and we have a good plan there to achieve that. I wanna make sure we continue to deleverage the balance sheet, as Blair has mentioned before. We've already paid that AUD 300 million. There's more to come in the second half and into the first quarter of next year in these higher interest rate environments. We've talked about preservation of capital, and I'll say it again, it is important that we preserve capital, we manage it prudently, and we'll continue to do that and make sure we come back to our shareholders no later than the end of the year about that third tranche of capital.

If I look at our Explore function, again, no surprises. Continue to develop innovative solutions in that retirement space where we have a natural advantage. We are going to continue to work on those proposals for advice, and we're working with our advice partners now and discussing with them some or different ideas. As I've said, it needs to be viable from a financial perspective, not just for AMP, but for our advice partners as well. If I just take a minute to summarize the results as I see them. I think we're making progress against the commitments we've made to our shareholders. We have largely dealt with the sale of AMP Capital and Superconcepts. We've delivered shareholder return of capital of AUD 610 million, with a further commitment of AUD 140 million by October in terms of the dividend and remaining buyback.

We've commenced delivering the outcomes of the capital and cost review, deleveraging, making sure we can deal with the liquidity and the many legal entities we have, and looking at the opportunity to pay down further debt. We are dealing with our legacy issues, and we have had legacy issues to deal with, but we work through them methodically and rationally. There's certainly headwinds as we move through 2023 and 2024, but I think we've laid down a good strategy today to deal with those headwinds in terms of cost, in terms of capital, and in terms of liquidity. If I stand here today and look forward, I think our core businesses are much better positioned. We have largely a portfolio that we wanna take into the future.

We're dealing with those historical issues, and we certainly, as an executive, are very much focused on performance into the next generation. Thank you, and I'll now turn to the operator for questions.

Operator

Thank you. If you'd like to ask a question via the phones, you'll need to press the star key, followed by the one on your telephone keypad. To cancel your request, please press star two. If you are on a speakerphone, please pick up the handset to ask your question. Your first question today comes from Kieren Chidgey from Jarden. Please go ahead.

Kieren Chidgey
Deputy Head of Research and Head of Diversified Financials Research, Jarden

Morning, guys. Couple of questions starting on capital. The AUD 850 million surplus is obviously post this additional Buyer of Last Resort provision you put in place. Just wondering if you can sort of talk to a greater extent why you felt the need to pause that AUD 350 million third tranche, and what gives you confidence that you will be in the position by December to have greater clarity on potentially resuming that?

Yeah, thanks for the question, Kieran. If I can just come back to where we're at in terms of the litigation at the moment. In fact, just yesterday, we put in our orders in relation to the Buyer of Last Resort class action, and that was in response to the plaintiff's orders. We expect that the judge may make some final orders by the end of this month, and then, of course, we'll make a decision about whether we're gonna appeal that or not. Similarly, you have further litigations coming with the class holder, with the shareholder class action. We felt it was prudent at this time to pause that third tranche of capital until we get greater clarity around those litigations. Why do I expect that we'll get something this year?

For all the reasons I just said, we'll have a better picture on whether we will or won't appeal. We'll have the judge's orders, and we'll have largely gone through the shareholder class action. I just wanna come back to the point that the second tranche of capital will take till the end of October, we think, on current volumes as well, so we're only talking about a two-month period.

Thanks. Alexis, I think sort of around the AGM, you'd flagged the prospect of, you know, potential increases to the AUD 1.1 bill capital return program, yeah, which would mean going more heavily into that, that surplus capital position. Is that still on the cards over the medium term?

Yeah, Kieran, we'll have another look at that at the full year, because you've rightly pointed out we have AUD 850 million surplus as, as we stand today. I wanna stress, we'll kind of made a commitment to continuing dividend payments, subject to the board approval, of course, but that, you know, that's gonna round out at about AUD 70.5 as well, if we continue on the current trajectory. We'll have another good look at that at the full year.

Okay, thanks. A second question on the cost out program announced today. This, which is AUD 120 million or 16% of your cost base. Can you give us just clarity around the timing of that? You're saying in the year, FY 2025, you'll have the full benefit of that, and we don't need to worry about BAU inflation. It's just your controllable cost base in that year is AUD 120 million lower than what it is in 2023. Is that the way to think about it?

That's the way we're looking at it. It would be AUD 60 million out through the 2024 year and AUD 60 million out through the 2025 year net, so that is net of inflation. Clearly, we have had to be working on the 2024 already to ensure that we can deliver that in that period.

Okay, which divisions does that sit across?

As, as we said, there's a combination here. There's really tackling those stranded costs that we've earned from the AMP Capital transactions. It's focused on the group costs that don't add value to, to any of our customers, and then it's a combination of continuing in Advice and the Master Trust replatforming that we've talked about today. Any other comments, Blair?

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yeah, I'd, I'd look at that slide I, I tabled in terms of grow, continue to improve, Kieran, and the improve area is clearly where we see that. The big lockup there is really the technology componentry, that's a, that's a key one. Naturally, other things like property, so evidently are opportunities for us as well. That's the big area of focus. The other areas in bank and platforms, where the desire would be to hold costs flat. Certainly through next year, that's our focus, but that, that sees them absorbing substantial inflation impacts and also driving their investment program. That's, you know, that's no mean feat, considering the inflation environment.

Kieren Chidgey
Deputy Head of Research and Head of Diversified Financials Research, Jarden

Thanks. I just had one quick last question, want a clarification. The bank NIM guidance of, for the full year, given you at 1.39 in first half, seems to imply second half between 1.20-1.30, which is quite a sharp reduction relative to what you've done this half and would imply an ROE, maybe at 8% or even below. Just wondering, is that correct? If it is correct, why are you aiming to grow above system at that sort of ROE?

Do you want to comment on that?

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yeah. Your view on, sort of math on the spots is right, and clearly, that's an area of focus and improvement for us, Kieran. You know, we'll, we'll, we'll balance that aspiration for growth with the sensible balance of return on capital and preserving NIM. While our, while our goal is to, to grow above system, if that doesn't make sense from a return on capital and, you know, a margin point of view, then clearly, we'll, we'll manage accordingly. You know, focusing on return on capital and preserving NIM and delivering performance in the bank is critical for Sean and the team, so you know, they're managing that on a daily basis.

Yeah, I would stress that. I mean, obviously, we'd like to grow above system, but it doesn't make sense from return on capital, we won't be doing it. I think it's an incredibly competitive market on both sides of the balance sheet, both on the mortgage side, which has been for some time, but the funding side, particularly at the moment.

Kieren Chidgey
Deputy Head of Research and Head of Diversified Financials Research, Jarden

Thanks, guys.

Thank you, Kieran. Operator, is there another question?

Operator

Thank you. Your next question comes from Lafitani Sotiriou from MST. Please go ahead.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

Good morning, and a few questions from me, if I may. Kicking off with a follow-up on the cost out program. Could you clarify, is achieving the AUD 120 million cost out contingent on finding a solution for one of the proposals you're receiving in relation to Advice? Or if you do have a solution for a viable option in Advice, would there be a further net benefit to the AUD 120 that's on the table?

Alexis George
CEO and Managing Director, AMP

Yeah, getting to the 120 does mean that we need to get to a break-even position for advice, which we've made commitments to many times, and we've always said that, that, that's a challenging environment. It does require us to get to that, Kieran. Sorry, Laf. Regardless of the proposal, that would be included within the 120. I don't really see that there would be much upside on that.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

Got it. Got it. Can I just circle to the excess capital position, AUD 850 million odd net of Tranche 2 and net of the provision taken for BOLR? Can you just clarify, does that number include the pending payments to things such as the Dexus AUD 50 million that's deferred, or I believe previously there was some seed capital that was not included in that figure, and also some carried interest amount. Can you just clarify-

Alexis George
CEO and Managing Director, AMP

Yeah

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

... what else may be in the background that may realize in the, in the next year or so?

Alexis George
CEO and Managing Director, AMP

I'll ask Blair to comment on that, but those amounts are excluded largely.

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yeah, consistent with our conservative view, Laf, we haven't included the AUD 50 million subsequent payment in terms of the Dexus transaction or the, the carry components. So, you know, again, we, we, we would aim for continued upsides. We think that's a, it's a positive, but it's not factored into those numbers.

Alexis George
CEO and Managing Director, AMP

I do want to stress the carry, whether it's seed and sponsor or investments, does depend on the market, the market movement, so it is quite volatile, as you know, which is why we don't typically include it in any of our, of our projections.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

No, I understand. I just wanted to make sure it, how, how we should factor that in. I think there's also one thing that was, potential. There's still one, performance fee-- sorry, earn-out you could still realistically get was this, out to DigitalBridge. I think there was up to AUD 180 million for the global infrastructure equity. Can you provide an update on, on how that's tracking or whether there's any realistic prospect of getting any of that?

Alexis George
CEO and Managing Director, AMP

Yes, Laf, you're right. That hasn't been included. I think given the volatility of the market at the moment, I think that's the right thing to do as well. I would expect we might get some of that back, but whether it's right to that value would be questionable. You know, it's still years out, so.

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

I think that's, I think that's the key thing, because there's a, there's a fair timeline to work there, and obviously dependent on the way those funds close. You know, we'll continue to work closely with those parties. We've obviously got a keen interest in it, but, you know, we're taking a cautious view.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

No, that, that's fair enough. The AUD 850 million is really a, a pretty conservative base case, and given there's these other items in the background, so we'll just deliver it a little bit more on, on the pause. You know, AUD 850 is a, a significant bucket and, could you add a little bit more color, I guess, to? Was it a board decision or, and, and, and any confidence around why you have, you only see it as a pause and, and, have confidence that it'll resume, I guess, later, later in the year?

Alexis George
CEO and Managing Director, AMP

Yeah. Of course, any decision like this goes to the board, but it's a decision that the whole executive would support as well. I think given the uncertainty around those litigations that we've talked about, we really think it was the prudent thing to do to preserve capital at this point. Given that we had that share buyback going through to October, it really does deliver on the commitments that we've continued. We are comfortable be able to come back to the market by the end of the year. As you heard me say, we've made a commitment to no major M&A during that time because the preservation of capital is absolutely critical. We'll come back to the market by the end of the year.

We just think it was the prudent thing to do, given we don't have a lot of clarity around those litigations.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

Okay, got it. Just one final question from me. Can I just clarify the debt repayment of AUD 302 million? I think at the last result, you talked to repaying a hybrid, but it, it looks like this is separate to the hybrid repayment, and you've also put on the table further debt repayments.

Alexis George
CEO and Managing Director, AMP

Yeah.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

Could you just reconcile these moving pieces for me so I'm not double counting or is it really net new AUD 302 million debt payment?

Alexis George
CEO and Managing Director, AMP

Sure. Do you want to go through that?

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yeah, Laf. Yes, that's separate. So that repayment is separate to the hybrid. We're continuing to look at, you know, what else we should be thinking about in terms of debt repayment over the next six to 12 months. We've obviously got some items coming due. Equally, you know, as, as Lex mentioned, you know, that broader deleveraging was, you know, an element that was confirmed in our capital review. It's why we've taken the immediate action. Obviously makes sense from a P&L point of view as well, because it'll sub-substantially reduce our debt costs in the second half, which I think is a positive as well.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

Yeah, I got that. I think you've got AUD 251 million due. Is that what you're referring to?

Alexis George
CEO and Managing Director, AMP

Yes.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

you still have further intentions to repay debt?

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yes.

Alexis George
CEO and Managing Director, AMP

That's right.

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Great.

Alexis George
CEO and Managing Director, AMP

That's right, Laf.

Lafitani Sotiriou
Senior Analyst, Diversified Financials and Technology Analyst, and Fintech and Emerging Growth Analyst, MST Marquee

Yep. Okay, excellent. Thank you.

Alexis George
CEO and Managing Director, AMP

Thank you. Are there any further questions, operator?

Operator

Yes. Thank you. Once again, if you'd like to ask a question, please press star one on your telephone and wait for your name to be announced. Your next question comes from Simon Fitzgerald from Jefferies. Please go ahead.

Simon Fitzgerald
SVP, Equity Analyst, and Head of Non-Bank Financials Equity Research, Jefferies

Hi there. Just the first question around the AUD 50 million. Hi there. How are you? Thank you for taking my questions. Just the first bit around the AUD 50 million that you're putting aside for the Buyer of Last Resort class action. Just interested to know whether that's been a top-down or bottom-up approach. Sorry, if you've had that number audited, I know you only just recently came up with it.

Alexis George
CEO and Managing Director, AMP

Yes. Thanks for the question. Yes, we have had it audited, and that AUD 50 million provision is based on the best estimate of the judgment as we understand it today. It's a very complex process to go through from an accounting standard perspective, which we've done with our auditors. It's been audited, it's been verified by them, and that's how we got to the number. I'm not sure if I'd call it top-down or bottom-up, but it certainly was based on an estimate of the judgment.

Simon Fitzgerald
SVP, Equity Analyst, and Head of Non-Bank Financials Equity Research, Jefferies

Okay. Very helpful. Just on the cost savings, interested to know just in terms of your level of retention. I know that there's obviously some one-off costs that go against that. You mentioned it's net of inflation, but interested to know in terms of, you know, how much might be preserved for pricing changes. I guess I'm trying to think about how much of that should work its way to net profit.

Alexis George
CEO and Managing Director, AMP

I mean, that, that number that we're talking about there is net controllable costs. I mean, there's been some pressure on margin across the businesses, particularly the wealth businesses, but we've been able to offset a lot of that margin decline with variable cost decline at the same time by working harder with our investment managers. I'd expect to see most of that controllable cost drop through to the bottom line.

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yeah, I'd, I'd just echo that. That, that, that key is that jaws is key for us. Margin management will be a key focus for us, as will, you know, retention and just driving revenue. We want that, that 120 to hit the controllable cost line over, over that period, so by the end of FY 2025, yeah, and fundamentally drive that continued improvement in performance.

Simon Fitzgerald
SVP, Equity Analyst, and Head of Non-Bank Financials Equity Research, Jefferies

That's helpful. Then my final question just relates to the margin in the Master Trust business. I know that you've mentioned that it's going to be stable. The Woolworths mandate that goes out for AUD 4.3 billion, that would, that would have been on a quite a low margin. I'm just trying to understand a little bit about the impact of that mandate, just, you know, the stability of that margin.

Alexis George
CEO and Managing Director, AMP

Yes, you are correct. That was on a... Given the size of the mandate, that was a lower margin business, and we, we have been planning for that mandate to exit for some time now. We've been able to offset it with some cost reductions that all come through at the same time. I do want to stress that we expect our Master Trust business, because of projects and because of variable spend, to, to be a higher cost environment in the second half. I don't think there'll be largely any impact on the margin.

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

No, I mean, there's always, there's always, you know, some movement in terms of mix and so forth. Even in the first half, you can see we, we simplified some investment menus that, that drove some mix change and slight compression, but certainly our view is, is steady in the, in the second half. A big focus for us, obviously, is matching that cost save to match that mandate, outflow, and we've been doing work proactively on that. There's also a point where you can only, you know, recover some of that cost and simplify once the actual SFT is complete, and obviously, that was, you know, last weekend.

Simon Fitzgerald
SVP, Equity Analyst, and Head of Non-Bank Financials Equity Research, Jefferies

Sorry, just 1 more further question on the bank, if I could. You know, obviously, arrears are starting to tick up in both buckets there. Just interested to know if there's any trends that you've been able to isolate there or anything that sort of draws your attention?

Alexis George
CEO and Managing Director, AMP

Yeah, I'll, I'll make a few comments. Firstly, the 30-day trend has abated in the last couple of months, and that we're seeing some early curing of the customers, mainly due to early intervention. That line has abated. I think when we look at our 90-day arrears, yeah, it's about where the market's at. Interestingly, the reasons for the 90-day arrears aren't typically any different to the normal reasons. It's just a different economic environment. It's loss of job, family circumstances, same kind of situation. Clearly, there are some hardships out there. You know, I don't think there's anything abnormal in that.

Simon Fitzgerald
SVP, Equity Analyst, and Head of Non-Bank Financials Equity Research, Jefferies

Okay, that's helpful. Thank you.

Alexis George
CEO and Managing Director, AMP

Thank you. Operator, is there any further questions?

Operator

Thank you. Your next question comes from Nigel Pittaway from Citi. Please go ahead.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Good morning. First of all, just a question on the breakeven target for advice. Does that now effectively envisage that some of those opportunities that you're exploring to accelerate the pathway to profitability that you mentioned on slide 33 are actually successful, or do you still think you can make a go of it, even in the sort of current, current structure?

Alexis George
CEO and Managing Director, AMP

Yeah, I mean, we're not walking away from that target to get to breakeven by the end of 2024. We've made that commitment for some time now. Matt Loughran, the team, and I are working very hard on that. I've always said the last AUD few million of that would be quite challenging. That's no different today. You know, that commitment stands.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Right. I mean, I mean, I guess in the context of one of your competitors, you know, sort of changing the structure, obviously, you've had the issues with the Buyer of Last Resort case and the like. I mean, you know, you, you still feel that, you know, not changing the structure, you can still, you can still make that breakeven target?

Alexis George
CEO and Managing Director, AMP

Yeah, as I said, that I'm not-- I'm certainly not walking away from that commitment. We need to have a business that's viable for AMP as well as it for our advice partners. I do want to stress, looking at alternative proposals has been on the agenda for us for, for some time. We want to make sure if we were to go down that road, it was a business that was financially viable for the advisors, not just for AMP. I think that's critical. You can't, you can't create a business that's not viable for our partners either, and that means it needs to be profitable or breakeven at a minimum.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Okay, thanks for that. Secondly, just on the obviously, you've put resolved legacy issues in the sort of 23 to 25 column. In the comments you've made about being able to come back on the capital availability, you've obviously flagged that you've got some big ones in terms of the Buyer of Last Resort and the class actions, hopefully more resolved by the end of the year.

Alexis George
CEO and Managing Director, AMP

Mm.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Once you've got to that end of the year, do you think there's sort of, you know, some big ones left, or, or, or is that basically, you know, the end of the, the major ones?

Alexis George
CEO and Managing Director, AMP

Um-

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

What else is, in other words-

Alexis George
CEO and Managing Director, AMP

Yeah, I mean.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

-2024 and 2025?

Alexis George
CEO and Managing Director, AMP

We do, as, as you're aware, have four class actions out there, the Buyer of Last Resort class action, that we're in the, in the first rows of those judgments. We have the shareholder class action, which is due to commence in a couple of weeks. Then there's two further class actions, which, to be honest, Nigel, are so far away, I don't even understand the boundaries of them at this point.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Okay. Those are, those are the main things...

Alexis George
CEO and Managing Director, AMP

Yeah.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

-that have got to be resolved. Yeah. Okay, next question, just on the sort of growth in the North platform amongst IFAs, I mean, can you maybe comment on, you know, how successful you've been in targeting other than ex-AMP advisors in, in that sort of growth? Has that now sort of broadened out to reach sort of those advisors outside those that used to be in the network? Or is it still pretty concentrated in those that used to be part of AMP that moved away?

Alexis George
CEO and Managing Director, AMP

I mean, if I look at our flows today, about 30% is coming from the external IFA market. Maybe if I can just recap, I mean, last year, we launched our retirement solutions, which is something that's unique to AMP, and really gave us the opportunity to get back out into that open market and to talk to those advice groups that hadn't or wouldn't talk to us for many years. Now, they've really opened the doors, allowed us back onto their APL in terms of having North platform there, and we're really running a huge number of education campaigns around the retirement solutions. I think there is a genuine opportunity for us there in the non-ex-AMP space. Would I like it to go quicker? Obviously. I think we are moving forward.

The doors are opening, the education's happening, and we're starting to see some traction through that retirement solutions, and obviously, that's beneficial for North broadly.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Okay, thanks for that. That's helpful. Then maybe just finally, I mean, strategic investments in disclosures are still a little bit hard to sort of completely get the picture of what's going on. I mean, can I maybe just ask, first of all, is PCCP performing in line with expectations? Secondly, when you're sort of calculating the 10% return, what number, what is the base that you're using for that 10% calculation?

Alexis George
CEO and Managing Director, AMP

Sure. Blair?

Blair Vernon
CFO and Member of the Group Executive Committee, AMP

Yeah, the PCCP performance is one of the impacts, obviously, in the first half. Not necessarily a huge surprise, given the nature of the business and the property impacts, particularly in the US where they've got those holdings. You know, that's obviously, you know, something that's occurred in this half. When we think about the strategic investments and that, and that 10%, that's across those three investments that we hold and disclose in our reporting, Nigel. That's CLPC, CLAMP, and PCCP. I sort of distinguish those as the strategic holdings, and that's where we're targeting the 10%.

The balance of what falls into that line is, as we mentioned before, all of those other retained interests and carry items, which clearly are much harder to forecast and will have a, a much longer run in terms of, in some cases, the realization. We just think it's sensible to, you know, to separate those. So it's the, it's the three key holdings that we disclose, that, that we're basing that 10% position on. Again, that's obviously subject to conditions. They're, they're operating in two markets offshore, China and the US. You know, if we look through the cycles, we, we see that being, you know, broadly a, a forecastable view.

Alexis George
CEO and Managing Director, AMP

That's the, the balance sheet items of those is almost AUD 700, Nigel. As, as Blair said, I would, I would exclude the seed, seed and sponsor, the investments in the underlying funds. That, that's the joint venture assets.

Nigel Pittaway
Managing Director and Lead Insurance and Diversified Financials Analyst, Citi

Okay, great. All right. That's clear. Thank you very much. Cheers.

Alexis George
CEO and Managing Director, AMP

Thank you. operator, is there any further questions?

Operator

There are no further questions at this time.

Alexis George
CEO and Managing Director, AMP

Well, on that note, I thank you all for your attention today. Thank you, Blair, and look forward to speaking to you later.

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