HUB24 Limited (ASX:HUB)
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May 1, 2026, 4:10 PM AEST
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Earnings Call: H2 2025

Aug 19, 2025

Andrew Alcock
Managing Director, HUB24

Good morning, everyone, and welcome today to our results presentation. I'm very pleased to present a very positive result and talk to you about our outlook and our strategy. Of course, leave plenty of time for questions as well. With me today is Kitrina Shanahan, as always, our Chief Financial Officer. Let's begin with some high notes for the business from FY 2025. Once again, we're very pleased to say that we are Australia's leading platform as rated by Investment Trends in their Platform Competitors Benchmark Report for the third year running. We also have the highest NPS score and number one for satisfaction vote by advisors in the bond managed accounts capability. For this year, talking about how those awards and how our business has delivered strong advisor advocacy. For FY 2025, we've actually hit an industry record with AUD 19.8 billion worth of net inflows.

We've been number one for net inflows for platforms for six consecutive quarters. We're number one for platform market share gains over the last two years on an organic basis. We continue to have the highest propensity for superannuation members who switch their super. We are the benefactor of that choice with the highest number of inflows from those who choose to switch, arising from the delivery of good advice to consumers in the marketplace where people take control of their future and want to invest in the products that suit their needs. I want to pause quickly. We've led with this slide deliberately, about where we stand in the market. It has been a great year. I wanted to recognize, in fact, both our customers and our team for helping us to deliver in that way.

Surely our customers inspire us to do better and to empower better financial futures. It drives our team really to find a better way. Thank you for support from customers. Thank you very much for our team who've helped us deliver in this way and are continuing to look forward to delivering and unlocking value in the future more and more for customers and shareholders. Here's a quick look at some of our overall platform recognition for the year. Many of you will have seen this before, so I won't elaborate the point. We have been recognized in multiple surveys across the industry for customer service and product leadership. On the right-hand side in the top corner, in the last week, Advisor Ratings have rated us the best platform overall for satisfaction.

There's super fun satisfaction, advisor experience, client experience, ease of onboarding, overall functionality, and best investment options, which is some accolades we received last week, I believe. Great to see that happening and recognizing the efforts we're taking in the business to create great solutions for our customers. We turn to some of our results highlights and moving straight into the financial results. What a great year. AUD 136.4 billion of FUA, up 30% on last year, with platform were up 34% to AUD 112.7 billion. We'll have some questions later about the number, the AUD 118 billion, I'm sure, as it falls into the books. We had a fast start to the year. We look forward to unpacking that as best we can during our question session. Our portfolio admin reporting service were also up 16%.

On a revenue basis, the numbers are equally healthy, with the total group revenue over AUD 400 million at AUD 406.6 million, which is up 24%. Platform up 28%. Tech solutions, pleasingly, up 9% to AUD 77.1 million. All our operating segments are up with healthy percentages in terms of revenue, of course, translating into underlying EBITDA gains as well for the total group being at AUD 162.4 million, which is 38% up. Platform up 39% as well. Tech solutions up 23% year-on-year at AUD 27.2 million. A pleasing result there. On the NPAT front, the underlying and statutory NPATs are up 68% to AUD 79.5 million, just shy of AUD 80 million. We've got our final dividend fully franked determined at AUD 0.32 per share, bringing the full year dividends to AUD 0.57. That AUD 0.32 is up 64% on the prior corresponding period. Underlying EPS for the year diluted is also up 45%.

A really great set of results arising from how we run the business and our clients and our strategy and the good execution we've got in the marketplace. In terms of some other highlights for the year, in terms of our leadership and growth, we've had very strong growth in the business and very strong leadership in the industry, having had as a great lead indicator for the future another 572 advisors choosing to start using HUB24 in the last year. That's the largest increase in advisors we've had since FY 2021. AUD 5.3 billion of transitions finished for EQT over this year and the year before. Another one for ClearView, AUD 1.3 billion. To complete those large migrations at the same time as having record-breaking organic flows for us, a great result.

Discovery is up at AUD 1.9 billion, which is great, having launched it only just over a year and a half ago. We have the leading platform, according to Investment Trends, across multiple client segments, including the high net wealth segment, mass affluent, and mass market segments. We'll talk a bit more about high net worth later on in the pack. Class is also growing at the highest level it has since FY 2020. In terms of executing our strategy at the same time, I'll spend some time later talking about Engage, which we've launched, which is leveraging our HUBconnect technology. We now have seven myprosperity enterprise agreements on public large national licenses. We'll talk about the high net wealth and the reach piece a little bit later in the pack. Of course, we're doing lots of enhancements to both Class, NowInfinity, and the Platform.

Whilst we're doing that, we're also conscious of building for the future with increasing our quality, our service, and our efficiency through automation, upgrading our infrastructure, leveraging AI and emerging technologies to create customer value and shareholder value in productivity and efficiency for both of us, as well as investing, of course, in our people and our culture. Just some highlights there. All that results to we've had a consistent approach to investing in the business and delivering profits over time. If you look at this slide here on slide eight, in terms of our consistent delivery of growth and profitability, the revenue CAGR for the business over four years is 38%. The underlying EBITDA CAGR is 46%. The chart there has that broken down across our segments and our corporate revenue. Our funds under administration full year CAGR is a 24% growth rate.

As you can see, it's been fairly consistent, reliable growth. We hope and we intend to keep delivering that moving forward as well. This full growth translates into changes in market share. We're ranked number seven in market share, but we're at the same level, give or take, to our nearest competitor. In the marketplace, HUB24 has once again had the number one market share gain over 12 months, having gained 1.4% overall market share, with the next participant gaining only 1.1%. Our share has increased, so that's over the last 12 months. The market itself is growing, having had AUD 36 billion of net inflows into the market. It's the highest industry annual net inflow since 2008. The prior corresponding period had AUD 7 billion of net inflow. The market's growing and our share in the market is growing as well.

As I said earlier, there are 572 advisors who've chosen to start using HUB24 this year. Having a deeper look at some of the trends in advisors, 33% of advisors in Australia now use HUB24. That's a full year CAGR of 14%. In June 2021, there were 16% of advisors, now 33% at the end of FY 2025. The average balance for those advisors has gone up from right about AUD 14 million to about AUD 21 million, AUD 22 million per advisor in that period of time as well. We have more advisors using the platform and the penetration or the share of their books and their clients has increased over that time as well. Translating that to overall market share, we've grown from 4% to 9% over the last four years. As I said a little bit earlier, number one in terms of market share gains over the last 12 months.

Our growth continues to arise from existing and new advisors. This slide here, you can see some of the details of that. For this year, 81% of our flows have come from existing relationships. We talk about how existing relationships typically give us positive net flows perhaps after six years of being on the platform. There's reliable ongoing flows from existing clients. 16% of flows in FY 2025 came from new advisors with existing licenses and 3% from new relationships. HUB24 has access through relationships to more than 70% of the advisor market, even though only 33% are actively using it. We have an opportunity to gather support from more and more advisors as we continue to execute. In terms of the FUA role, as I said, the FUA per advisor is up to AUD 22 million, up from AUD 14 million in FY 2021.

With an industry average of AUD 76 million per advisor, you can see there's a runway to go in terms of extending our reach and servicing more of the advisor's book of clients with an average of AUD 22 million, but an industry average of AUD 76 million. 11% of the advisors on our platform have more than AUD 50 million of FUA in HUB24, illustrating the levels of penetration we can get to in the long runway we have with those existing relationships as well. Still a great opportunity for us to continue to grow from existing and new advisors moving forward. Having a quick look at our technology solutions and myprosperity businesses, Class is maintaining its market share at about 30.5%. The system itself is growing on an accelerated basis. Class has had the largest increase of accounts in FY 2025 since FY 2020.

The corporate messenger part of the NowInfinity business is growing at 1.4x the system. Great results there in terms of growth moving forward. Also in myprosperity , we're seeing results there as well with increased customer engagement. You can see the number of logins per firm, logins per customer. People are using the tool more and more for its rich capability. We've got seven enterprise agreements signed and large licenses. Those licenses have 1,700 practices across the industry, which we hope to over time have quite a few of those sign up to using the service. Interestingly, since we bought myprosperity , 65 myprosperity practices or customers have become HUB24 customers. Those customers have delivered over AUD 1 billion of FUA to the platform.

You're seeing the reciprocity and the sales synergies, if you like, from us building an ecosystem with the Platform, Class, NowInfinity, and myprosperity starting to play out in our results. Our people are wonderful. I'm very, very thankful and pleased and proud to be able to lead our business. They're very dedicated and very passionate about delivering on the promise we make to our customers. We've got just shy of 1,000 people in our business. Our staff engagement is up year- on- year to 78% in the top quartile. We're endorsed as an employer of choice for women by WORK180. We're certainly purpose-led and values-driven, embedding our values into our culture. They're on the slide there. We're investing in career growth at all levels and improving our employee value proposition. We have a graduate program, we've extended and scaled up an intern program.

In fact, we have been named in the top 20 of the 25 best small intern programs in Australia. It's a delight seeing young people come into our business with their ideas and passion and the ability to start a career with us. We've had some external recognition of our people and culture this year as well, with finalists in the SEEK STAR Awards, multiple finalists in the Women in Wealth Awards, and Women in Security Awards. That's technology security. Three excellence awards in the Australian HR Awards as well. People have very big focus for our business and absolutely supporting our sustainability objectives, which I'll quickly talk about on the next slide before I hand over to Kitrina. A quick update. We've made some ground on our sustainability objectives with our key focus areas.

We've made significant progress towards our 2030 net zero goal for scope 1 or 2 emissions. We've renewed our commitment to United Nations Global Compact. We've certainly invested in cybersecurity capability and digital initiatives supporting industry scalability and security as well. We've certainly delivered on our customer promises with strong NPS results as well. We are continuing to focus on how we make HUB24 a sustainable business for our shareholders, our customers, and for the community at large. Thank you. I'll just hand over to Kitrina Shanahan, our CFO, to talk about our financial results.

Kitrina Shanahan
CFO, HUB24

Thank you, Andrew. Here we have the group platform and the tech solution snapshot of the revenue, underlying EBITDA, and the customer numbers. The group revenue was close to AUD 407 million for this year and underlying EBITDA of just over AUD 162 million. Platform being the largest segment and the largest driver with AUD 323 million worth of revenue and just under AUD 143 million worth of underlying EBITDA. As Andrew mentioned, just over 5,000, 5,097 active advisors using the Platform as of 30th of June. Tech solutions revenue was up to AUD 77 million this year and underlying EBITDA of AUD 27 million, with again 6,500 accounting practices using the Class solutions. Moving on to the next slide, we have the group financial results. Here you can see the growth year- on- year with the underlying EBITDA margin for the group up 3.8% to 39.9% in full year 2025.

Underlying NPAT was up 44% to just under AUD 100 million at AUD 97.8 million for the year. Statutory NPAT was up 68% to AUD 79.5 million for the year. Full year dividends for the year of AUD 0.56 per share, up 47% on last year. The underlying diluted earnings per share of AUD 1.178 per share, up 45% year- on- year. On the right-hand side, you can see the contributions for operating revenue and underlying EBITDA from the Platform, tech solutions, and the corporate segments. Moving on to the next slide, we have the Platform segment. Here we have the custody FUA growth of 34% with the Platform FUA of just under AUD 113 billion at AUD 112.7 billion for the year. Non-custody FUA up 16% year- on- year at AUD 23.7 billion. This brings the total FUA at the 30th of June to AUD 136.4 billion, up 30% year- on- year.

As Andrew mentioned, we had record net inflows for this year, record for HUB24 of AUD 19.8 billion, which also included AUD 4 billion of large migrations. It was a record for us, including and excluding the large migrations. On this slide, you can also see the platform underlying EBITDA margin of 44.2%, which was up 3.5%. You can see on the right-hand side in the graph on the right, the AUD 8.5 billion of positive market movements into the custody FUA. Moving on to the next slide, we have the platform custody revenue and margin. On the graph on the right-hand side, you can see the revenue margin was consistent throughout the year at 32 basis points first half, second half, and full year 2025. This was down 1 basis point on second half 2024 and down 2 basis points on full year 2024.

This is driven by positive markets, average balances increasing, and accounts moving into higher tiers or reaching a fee cap. There was 1 basis point margin compression during the year with cash balances reducing as a percentage of FUA. For full year 2025, the average cash balance was 6.9%. For full year 2024, the average cash balance was 7.4%. There are more details of this in our analyst and investor pack. Continuing with the platform composition of FUA and revenue and the revenue margins, you can see the retail has increased as a percentage of our total custody FUA. It is up to 87% of the portfolio now sitting in the retail portfolio. It was 84% in full year 2024. This is due to a high proportion of the net flows coming into the retail portfolio.

In the chart on the bottom right-hand side, you can see the mix of the custody revenue margin with the retail revenue margin coming down year- on- year 2 basis points, consistent with my previous commentary on the previous page. The institutional revenue margin came down last year, full year 2024, at 13 basis points, coming down to 10 basis points average across the year. In the analyst and investor pack, you can see that the second half 2025 institutional margin was down to 7 basis points. This is due to a mix of the portfolio. We completed the $5 billion of migrations from EQT in the year. Now EQT and private bank clients are the largest component of the institutional FUA, and their wholesale rates reflect the scale and the lower cost of service for these portfolios. Moving on to the next slide, we have the platform underlying EBITDA and margins.

On the right-hand side, you can see the trend with the continued growth in the underlying EBITDA margin with operating leverage and growth delivering a margin of 44.2% this year for the platform. We've also got the four-year platform underlying EBITDA CAGR of 39% there. Now moving on to the tech solutions part of the business. As Andrew called out, Class has had one of the best years since full year 2020. Class number of accounts grew 4% to over 215,000 accounts. NowInfinity business is growing incredibly well. We've got 12% growth in the NowInfinity document orders, just over 214,000 documents produced in the year. Companies on Class Corporate Messenger, over 852,000, up 7% year- on- year. The Class underlying EBITDA grew 23% to AUD 27.2 million, with an increase in the underlying EBITDA margin of 4% to 35.3%. OK, now moving on to the group expenses.

We have total expenses have grown 13% to AUD 307 million. This includes operating expenses, depreciation and amortization, and interest expenses. The largest driver of the increase comes from employee-related expenses, with our FTE growing 8% year- on- year. At the 30th of June, we had 962 full-time employees. The growth has been seen in the operations area, which has grown in line with the FUA growth and is linked to the number of accounts and the size of the FUA that we're servicing. We've also had employee growth in the technology and the product teams, which is again to support the growth that we're seeing across the business. Moving on to the next slide, here we have a walk of the group's underlying EBITDA, underlying NPAT, and stat NPAT. We have group underlying EBITDA of just over AUD 162 million.

We do a walk down to the underlying NPAT with share-based payments of just under AUD 14 million, which is consistent with last year, which was AUD 13.5 million. Depreciation and amortization has ticked up year- on- year and is now AUD 19.4 million, which is tracking and aligning with the CapEx levels. Capitalization across both the platform and the technology solutions business was AUD 19.1 million in full year 2025. You can see depreciation and amortization tracked in line with that. Interest expenses have increased year- on- year, with a large part of that to do with the property moves that we've done and the interest on the leases increasing. The last call out that I'll raise is the effective tax rate is just under 20%. That's consistent year- on- year. The main reason it's below the corporate 30% level is because we have R&D tax claims.

We also have the purchase of treasury shares that also impacts the tax rate. Moving on just a couple more slides, we've got the group's cash flow and the balance sheet. The group has AUD 115 million of cash on the balance sheet at the 30th of June. There's also borrowings. We have a loan facility with CBA of AUD 30 million, so a net cash balance of AUD 85 million. The CBA loan matures in June 2026, but we have the flexibility to either repay that loan or to roll it over depending on the uses of the cash. We've called out a couple of the uses of the cash on this slide with an increased loan with the super fund trustee. The loan's up to AUD 100 million, with AUD 5 million drawn at the 30th of June. You can expect to see that increase in the first quarter.

There'll be a drawdown at the 30th of September to align with the new APRA SPS 114 standard. Another use of the group's cash is the employee share scheme and purchasing treasury shares on market to service those employee share schemes. Moving to the last slide before I hand back to Andrew to talk about strategy and outlook, here we have the fully franked final dividend for the year of AUD 0.32 per share, which is up 64% year- on- year, taking the total dividend for full year 2025 to AUD 0.56 per share, up 47% year- on- year. On the right-hand side, you can see the group CAGRs for the dividend of 54%, underlying EPS of 52%, and a total shareholder return over the last four years of 34%. With that, I will hand back to Andrew.

Andrew Alcock
Managing Director, HUB24

Thank you, Kitrina. Just talking about our strategy and our outlook. Our strategy has two main focus areas: growing our market leadership at the same time as continuing to transform our industry and look for opportunities to create value in new ways. On the left-hand side of the slide, and we've talked about this before, it's about having a strong growth outlook and us continuing to lead in our chosen businesses for HUB24 Platform, Class, and NowInfinity. Certainly well positioned to increase our market share from the current 9% in the platform and to continue to benefit from industry transformation and be a leader in that space. We certainly tend to keep doing that. Class and NowInfinity, they're also accelerating their growth and great results there in terms of their market share.

Those two businesses in themselves, those business models and leading that is part of our strategy for creating shareholder value to keep ourselves at the forefront in those business lines at the same time as looking to how we can create additional shareholder value through our technology solutions, which is leveraging our group capabilities to look for efficiencies for financial professionals and their clients with HUBconnect, myprosperity , and portals and so forth. In itself, having those two prongs to our strategy, creating growth synergies for each other. Our technology and data solutions innovation creating growth opportunities for the Platform and Class and vice versa. We have a great opportunity to do that. The world in which we operate or the market we continue to operate is certainly structurally growing and is creating opportunities for us. We're uniquely positioned to take advantage of that.

In terms of demand for advice, that's increasing in Australia with 2.7 million Australians seeking advice. There are 3.5 million or 3.6 million Australians looking to transition from accumulation to retirement, which is a trigger for needing advice and needing platform solutions. Of course, there's an intergenerational wealth transfer expected over the next two decades up to AUD 5.4 trillion. It's increasing demand for the services that platforms and advice businesses offer to the marketplace. The industry is undergoing transformation, continuing to undergo transformation in terms of not only participants in the platform space but also in the advice space. 90% of advisors now privately owned or privately owned licenses. 36% of advisors are saying that they intend to, over time, use a single platform, up from 13% four years ago.

The business models of advice practices are thinking about how do they lock in with a model that helps them with their business and productivity, particularly in a business like ours where we offer solutions across all customer segments and all different life stages. Efficiency and compliance are still the two top challenges rated by advisors, and certainly a focus here of our technology in our business in terms of how we help with efficiency, productivity, and compliance management. The market opportunity is that 98% of industry net inflows by the last year are captured by two platforms, with HUB24 having 54% of that. Industry specialist platforms over the last four years have gained 10% platform market share, with HUB gaining 5% of that. The trends are there.

Our strategy, our technology position, our footprint, and our capability have us uniquely positioned to continue to benefit from these trends in the market and the industry. We will do this, and you've seen the next slide before. We will do this. The way we do this is through the four pillars in our strategy by leading today, helping to create tomorrow, building together. That's part of our overall purpose to empower better financial futures together with advice, with fund managers, with technology providers, with customers, and how we build a better outcome. Thinking about our future, leveraging the businesses we have today to get outcomes to financial professionals about one way of doing business, single view of wealth, efficient access to our ecosystem, and flexibility in reporting insights. I mentioned our footprint across different client segments.

We'll skip over this slide, but it talks about the different product ranges we have for different life stages from all of our business brands and over different segments. The only addition on there in that footprint is HUB24 Private Invest, which we launched in the last few months, which I'll talk about on our next slide. Some examples of how we bring our strategy to life. We've got some innovative solutions behind it for our clients. We launched HUB24 Private Invest, which is an innovative product with a unique design, easier access to wholesale investments for wholesale clients with different or streamlined disclosure documentation and onboarding processes, accessing a broader range of investments, including some alternatives.

We do the administration of custody and non-custody assets in that product with flexibility for advising on their fees and whole of wealth reporting through Engage, which I'll talk about on the next slide. It is about expanding our addressable market. I said earlier, Investment Trends rate us as having the best offer in the High Net Wealth space. There's AUD 3.4 trillion worth of assets in High Net Wealth. 28% of advisors are focused on High Net Wealth and wholesale clients. There's 690,000 investors and growing. Only 22% of those investors are advised. If we can build products and solutions and work with advice businesses to increase that penetration, it will certainly expand our addressable market for ourselves and our key customers. Improving productivity is the goal as well with these tools and solutions we're launching.

Extending that, and that's an example of us thinking about our strategy and cutting across different segments. Another example on the next page is Engage, which is an evolution of our present market-leading reporting capability. We've launched that recently. It's a transformation in technology that advisors can use to have engaging discussions with their clients using their own terminology to build reports real-time that change based on different types of data. It's delivering advisors efficiency and advocacy and allows them to tailor this reporting for their own business. In the future, we'll allow them to publish these reports and also extract data for these reports for their clients. It leverages our HUBconnect capability, which is integrated data that sits outside of the platform but allows performance reporting and reporting from multiple sources. Hence, you can get the universe of your investments, even if it's on another platform over time.

That's the plan here. Engage will run. It currently runs inside the HUB platform, but it will also be a cornerstone of myprosperity for customers who use myprosperity to see Engage running across all of the assets they feed into myprosperity , regardless of whether they're held by HUB24 or administered by HUB24. We've had some great feedback from that, also being recognized in some surveys about Engage before we even launched it to the marketplace. As always, we're leveraging emerging technology to scale and customer value to enhance our customer proposition and to also enhance the productivity and efficiency of the business to get benefits for our shareholders. Our innovation lab has been established since 2018. We continue to use AI, machine learning, and low code and robotic process automation to increase our productivity. We're having a phased rollout of AI tools across our business.

It is helping us with our servicing model. We use it with IT development. We use it to deliver services for our clients. An example is our advice fee consent with award-winning that used AI to do that in the marketplace. A virtual mail room we have to streamline the collection of data and documents and storage for customers. Of course, our focus with these technologies is certainly strong around governance and security and the responsible use of the technology, having good procedures and policies in place and a great robust cybersecurity framework with tools that allow us to ensure privacy. For example, safeguarding customers' documentation through using the vault in myprosperity , using data redaction tools when we're communicating with information, certainly underpinning our innovation in those areas to implement our strategy and create value, as I said, for customers and shareholders.

That's just some examples of bringing to life our strategy and what we're doing in the market. There are many more. We're certainly focused on extending that lead in our current marketplace and continuing to reshape how the industry works. Moving forward, we've updated our FUA guidance FY 2027. You might remember that at the end of FY 2024, we had guidance at AUD 115 billion to AUD 123 billion of FUA at the end of FY 2026. Rolling out one year ahead of that or one year beyond that is a AUD 33 billion increase in the lower end of that to AUD 148 billion by FY 2027 and a AUD 39 billion increase at the top end of the range to AUD 162 billion. That's based, and Kit can talk about it, that's based on continued net flow momentum and market movements and a range of growth assumptions. It is a broad range as the business gets bigger.

We certainly aspire to hit towards the top end of that or to exceed that as we have in the past. Giving you some guidance, that's the range we think we can hit moving forward given our current plans. We're in a great position to leverage structurally growing markets as usual, unlock value, and capitalize on these opportunities for customers and shareholders. Strong and reliable growth. We expect that to continue from existing and new customers. Our operations are scalable. We're seeing EBITDA margin. We're able to invest in the business at the same time as enhancing margin. We're in a great position to continue to grow market share. Of course, with a strong balance sheet, great cash flows that support our ongoing investment and delivery of shareholder returns. Thank you very much. That ends the formal part of our presentation.

Very happy to open up for questions from those of you who have dialed in.

Operator

Thank you. If you wish to ask a question, please press star one on your telephone and wait for your name to be announced. If you wish to cancel your request, please press star two. If you're on a speaker phone, please pick up the handset to ask your question. The first question comes from Cam Halkett with Wilsons Advisory. Please go ahead.

Cam Halkett
Senior Research Analyst, Wilsons Advisory

Thank you. Morning, team. Great results. Well done, as always. Andrew, you mentioned a fast start, so let's perhaps begin there. Just be good to understand the composition of FUA to mid-August, please, of the AUD 118 billion. Just noting Nasdaq and ASX 200 both up around 5% since June. Perhaps there's some color there on how the year started in terms of flows and the contribution from markets. Thanks.

Andrew Alcock
Managing Director, HUB24

Our market movement doesn't correlate totally to the market as usual. It doesn't generally do that. It's about 50% correlation to the market movement. Roughly half of that gap from the ending number of June to today is new flows, and half of it is market movement. I can probably tell you that. It is a strong start. It is a seasonally strong period, but it's great to have a good strong July and August heading up. We've been pleased by that. That's probably the answer to the question, Cam. We'll see how we continue to go. As we said, great lead indicators with a number of advisors and so forth. We are seeing stronger flows than perhaps would be expected so far.

Cam Halkett
Senior Research Analyst, Wilsons Advisory

Yeah, and I think your account growth on platform was up half on half as well. You're probably a bit of that coming through too. If I can then tether to, I suppose, reinvestment requirements looking into 2026. Winding back to the prior year, first half is softer. You've put the foot on the gas through the second half, leading to an 8% increase in headcount year- on- year overall. How about FY 2026? What are you guys needing in terms of net adds and reinvestment, please?

Kitrina Shanahan
CFO, HUB24

You can see the fast start we've had. We're continuing to grow. Totally believe in the strategy. You can expect the FTE, which is the largest driver of the expenses, to grow anywhere up to and around that sort of 10% sort of growth rate. From an OpEx perspective, you'll see other things coming through, things like salary increases, variable costs, custody costs, et cetera. Custody costs were correlated to the growth in the funds under administration. OpEx could be in that sort of mid-teens range growth as we move into full year 2026.

Cam Halkett
Senior Research Analyst, Wilsons Advisory

Yeah, thanks, Kit. Perhaps last one, and then I'll hop back in the queue. I suppose just around migrations, particularly on the large end. We've seen both EQT and ClearView over the last year and a bit. A question for either of you. Is there any reason investors should think that sort of one, maybe two a year run rate in large migrations should change with what you're seeing in terms of market activity?

Kitrina Shanahan
CFO, HUB24

On the large migrations, we had obviously an excellent year in full year 2025 with two migrations coming through. We've said in the past that you can expect to see a large migration come through every couple of years. There's always a couple that are in the pipeline. That's probably when you can see the momentum in our underlying net flows. That's going to be less of a factor moving forward, is how I would think about it.

Cam Halkett
Senior Research Analyst, Wilsons Advisory

Yep. OK, thanks, guys. I'll hop back in the queue.

Operator

The next question comes from Tim Lawson with Macquarie . Please go ahead.

Tim Lawson
Division Director, Macquarie

Hi, guys. Thanks for taking my questions. Maybe two just follow-ups to what Cam's asked. In terms of the FTE growth and OpEx spend, can you just link that, Andrew, to your sort of comments on the technology and where you think that operating leverage can end up, maybe not this year, but going forward?

Andrew Alcock
Managing Director, HUB24

In terms of FTE growth, look, and Kit, you might help me out here. We certainly are focused on opportunities and being able to invest in opportunities if they make sense for us. Generally, our FTE growth will be in variable growth in operation areas and in technology areas. We are absolutely building an ecosystem that brings all of our products together because there are opportunities to leverage that. We're seeing the green shoots and the advocacy of that from the market. It is about investment in strategy to grow all parts of the business and should yield returns. There's still operating leverage, though, in the fixed cost areas of the business. Absolutely, there has been, and you've seen the expanding margin. At the same time, we've been increasing headcount. We've got a 3.8% margin improvement.

Not that we're saying we'll do that again and again, but you can see that we're managing the business to do both. Does that help answer?

Tim Lawson
Division Director, Macquarie

That's great. Just on the comment on migrations, you seem to be saying that's a little bit less of a focus. Can you sort of unpack that a little bit? Is that just the sort of fee level or less opportunities, or what's the sort of logic to that being maybe slightly less of a focus?

Andrew Alcock
Managing Director, HUB24

Thanks. In one sense, with the amount of flows we're getting organically, they might have less of an impact to our growth. We used to think a AUD 500 million migration was large. Now we've just done AUD 5 billion. We've done quite a few in a short period of time. Yes, we're always talking to opportunities like that, but we're also being quite clear on what we choose to do. You know, as we say, you might see them every couple of years. We've had a rush in the last few years. It's something we don't talk about unless we land something and it's material and market sensitive. At this point in time, we're saying we're expecting to focus on our strategy and increasing the penetration of our client book. We'll selectively take on those opportunities if they make sense. They can be expensive and they take a long time.

You know, we're very pleased with where we are. We're still open for business in that regard. If we have something to talk about, we certainly will.

Tim Lawson
Division Director, Macquarie

Yep. Just on behind the flows, can you talk about what you're seeing out of superannuation funds into the platform?

Andrew Alcock
Managing Director, HUB24

Look, what we're seeing is no different to what's always happened in this industry. The typical trend demographically is that people get to a certain age, have a certain size of nest egg. They look for advice and look for flexibility and control in their solutions. Platforms do typically have better retirement solutions or functionality or options for advisors to either through investment strategies to make sequencing risks look after retirement or with the addition of annuity-based products with maybe platform annuity-based or they involve a life company like Challenger or Allianz Retire+ that we've got on the platform. It's a normal phenomenon. You've got people aging, so you've got people choosing to take control of their nest egg and seek advice. We're benefiting from that. The industry benefits from that. The industry has always benefited from that.

That's why we say the addressable market isn't the current platform market. It's the broader industry. There's nothing new to see here other than from the perspective of the amount or quantum that we're picking up is representative of our awards and our customer service and our product design in superannuation and representative of some of the disruption that's occurring in the industry with not all of the industry platform participants firing with their propositions at the moment, arguably.

Tim Lawson
Division Director, Macquarie

Is it accelerating as a contribution?

Andrew Alcock
Managing Director, HUB24

It's certainly increased in dollar terms. In percentage terms, I'm not sure I've got the breakdown of that that's coming from the platform market existing or super funds. I would expect it possibly has in percentage terms. In dollar terms, all parts of our business have increased.

Tim Lawson
Division Director, Macquarie

Yep. Yep. Just two quick ones. Just on the sort of maybe the pathway to profitability from myprosperity , obviously a bit choppy half to half. Just sort of thinking about that strategy.

Andrew Alcock
Managing Director, HUB24

From my perspective, not as stressed or fussed about myprosperity itself being profitable. Of course, we're absolutely aiming for that. We did deviate from our strategy when we purchased the business. We focused on building out scale so it can actually deal with those seven enterprise agreements. I think we've got 100 new practices using it for the last year or 75. It's actually about its contribution to the ecosystem and how it gets bundled together with our products. We will move towards profitability in myprosperity . It in itself doesn't change the bottom line of our business. It was a business we bought for AUD 40 million. What does change the bottom line is how it fits in our ecosystem. You'll see it benefiting the flows.

I think part of the flows we're getting advocacy from the platform is actually the fact that we own that business and we're using it as the front end moving forward. Kit, do you have anything to say there?

Kitrina Shanahan
CFO, HUB24

I think it's exactly what you've just said in that when you look at the ecosystem and pulling it together, the advocacy that we're getting for it, and what the opportunities that it delivers in the future, I think that was why we bought it. It's delivering to that.

Andrew Alcock
Managing Director, HUB24

The one great issue we talked about there was the 65 practices who were only myprosperity customers who are now using HUB. We also won a deal with a large practice in the last few weeks on the back of our relationship with Class, wanting to extend across our group. Those things are driving advocacy and sales synergies across the ecosystem we're building.

Kitrina Shanahan
CFO, HUB24

The capability will eventually replace HUB24, Class, and NowInfinity.

Andrew Alcock
Managing Director, HUB24

That's the front end,

Kitrina Shanahan
CFO, HUB24

yeah.

Tim Lawson
Division Director, Macquarie

OK. Last question from me, just in the sort of the, I guess, penetration numbers you're giving us. First half, 31% of active advisors, now 33%, and obviously a fall in those that are covered by distribution agreements that are not using the platform. Can you just sort of talk to where you think that sort of what currently 44% can trend through time?

Andrew Alcock
Managing Director, HUB24

Try to catch up with your 44% as quickly.

Tim Lawson
Division Director, Macquarie

The advisors not using the platform are covered by distribution agreements.

Andrew Alcock
Managing Director, HUB24

OK. Look, we absolutely focus on that. As I said, 16% of our flows this year came from advisors who weren't and who are now from those agreements. We certainly service those national relationships. We have a key account team that does that and a BDM team that does that. I don't have a color on how far it can go. Certainly, there are other platform examples in this industry, in an industry with more participants where some platforms actually have far more advisors using them, in fact, 7,000- 8,000 advisors using those particular platforms that have had in their heyday. That's an example or a proxy of where this market's been before.

Tim Lawson
Division Director, Macquarie

OK, thanks for taking my questions.

Andrew Alcock
Managing Director, HUB24

No worries.

Operator

The next question comes from Nick McGarrigle with Barrenjoey. Please go ahead.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Hey, thanks. Maybe just a quick comment on the, there was a mention of bolt-on acquisitions in the balance sheet page, just maybe the kinds of things that you might be thinking about strategically and or if you're even looking at things that potentially are more scale acquisitions versus the kind of capability IP.

Andrew Alcock
Managing Director, HUB24

We certainly put it there deliberately to let you know that we're not shy to look at those things. If there are anything specific we could talk about, not at this point in time. We'll, of course, only be inquisitive where it makes sense for shareholder and our customer proposition for shareholders. It's something that remains on our agenda. We do have an active team that looks at opportunities, but nothing really to talk about right now.

Our focus would be if we can actually extend our ecosystem, provide more efficient access, more accessible and affordable access to advice for Australians and actually help advisors and accountants do that job, we're ready to go. It makes sense. There's a good value case there for our shareholders. We won't be shy.

Nick McGarrigle
Co-Head of Research, Barrenjoey

OK. Maybe just a question for Kit on the revenue margin outlook. There was a bit of admin margin compression, presumably from higher average balances and the in-store rate card. How should we think about revenue margin outlook into 2026?

Kitrina Shanahan
CFO, HUB24

At the moment, what we're seeing, I mean, it is a competitive market, but again, not seeing irrational pricing. You can expect to see the normal sort of up to 0.5 basis point, maybe 1 basis point of revenue margin compression. I guess it does all depend on what happens in the competitive pricing in the industry. At the moment, it's looking like 0.5 basis point to 1 basis point.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Does that kind of factor in what kind of cash trends? I guess we saw cash at the end of the period tick up to 6.7%. Presumably, it was running a bit lower than that over the second half.

Kitrina Shanahan
CFO, HUB24

Yeah, so cash has been sort of a bit variable, particularly over the last sort of six months. It certainly dipped down into the sort of, say, 6.5%. Last year, when you look at full year 2024, it was more of an average of 7%, and, you know, higher in the start of full year 2024, whereas when you look at full year 2025, it ticked down. On an average, when you look at the last couple of, you know, say, six weeks and towards the end of June as well, you've got the dividends and distributions being paid out. The cash balances over the last, maybe let's call it eight weeks, have been accelerated. At the moment, I would imagine that the trend in the first half is, you know, consider it will be more consistent with what you've seen in the second half.

Nick McGarrigle
Co-Head of Research, Barrenjoey

OK, cool. Just to belabor the point around the first six and a bit weeks, you're saying it's around that AUD 2.6 billion of net inflows to start off for you up to the 14th.

Kitrina Shanahan
CFO, HUB24

Yeah, when you're looking at the increase in the FUA of AUD 5.3 billion for the first six weeks, the net inflows was about 50% of that. Was that the question, Nick?

Nick McGarrigle
Co-Head of Research, Barrenjoey

That was the question. I was just trying to get a more specific number. If 50% is the right number, then we'll run with that. That's a very good start to the year.

Kitrina Shanahan
CFO, HUB24

Yeah.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Maybe just a final question as well. Presumably, you've got some visibility now about the X plore MDA and where that goes. Presumably, that impacts more the March quarter 2026. Is that right?

Kitrina Shanahan
CFO, HUB24

With the X plore MDA, yes, we have been working on a solution for that. I'll let Andrew answer this one.

Andrew Alcock
Managing Director, HUB24

will continue to work through that. We have some discussions underway with other third parties that might help us with that. We expect to be talking more about that in the future. GDG, you might know, announced that they had entered into an arrangement with us to do that through their launch cycle Evidentia business. We are working through that at the moment with hopefully a transition where we can both work together to get a solution for the customers.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Would that be more the kind of full AUD 2 billion, or is there an expectation that's not the whole amount that goes?

Andrew Alcock
Managing Director, HUB24

I think there's an expectation that we'll retain more of that than perhaps we thought originally. I'm not sure it'll be the full AUD 2 billion. It depends on advice and customers. Of course, they have a choice here. I think we've got a compelling offer that would perhaps retain more than we thought originally when we decided we'd close down that business. We also have a great opportunity to work with Evidentia and GDG with the technology and interface we're building to extend that arrangement and potentially grow further.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Great. Thanks for taking those questions.

Operator

The next question comes from James Bisinella with Unified Capital Partners. Please go ahead.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Hi, Andrew. Hi, Kitrina. Congrats on the result. Maybe just a few from me. Just on the quarter-to-date net flow number of that AUD 2.6 billion, just wondering if there's any kind of notable commentary on the gross inflow and outflow environment during this sort of quarter-to-date period versus what we were seeing in the prior quarter with some of the volatility coming through in April.

Andrew Alcock
Managing Director, HUB24

There's not much change or shift. I think it's more of the same. I think it seasonally is. I would typically say May, June, July, and August used to traditionally be the biggest periods of time in an advice-based wealth business because of the need to help clients pre-tax year end and set stuff up post-tax year end. It is a busy period. There's no remarkable shift in terms of contribution in or out from that perspective, James.

It seems like just the ongoing growth of our business, some of those leading indicators coming through with results at this point. Is that a fair comment, Kit?

Kitrina Shanahan
CFO, HUB24

Yep, totally. There's no real change. The trend is continuing, and the momentum is continuing across everywhere.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

OK, great. That makes sense. Maybe one more, a bit more of a specific one for Kit. Just on platform and custody fees within that platform segment, I think they were down half on half. They were 15% in the first half, 13.8% in the second. There was sort of a 160 basis points half on half increase in the gross margin there in the platform segment. Just a couple of parts to that. What was the driver of that firstly? Secondly, what's the expectation on that gross margin moving into FY 2026?

Kitrina Shanahan
CFO, HUB24

Yes, the platform and custody fees, generally, would move in line with the FUA because they're volume-driven. As we get scale, we will get obviously improved rates with those. You will see some of that coming through going forward. I would take second half 2025 as clearly the starting point. It will start to tier up again in line with the FUA growth. I think that's probably all that I can really say on that. We tend not to give too much of a breakdown as to what's in those. I think the key thing is it lines up with the operating expenses guidance that I gave you, that the operating expenses will probably be in the mid-teens. You can expect to see the platform and custody fees increase with FUA going forward.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

OK, excellent. Sorry, maybe just one more. Just on the revenue margins, flat half on half at 32 basis points, that was a good result. Just on April again, in terms of the volatility we saw, and there was some increase in trading more broadly on the ASX. Any commentary on the contribution of that to the group across the half?

Kitrina Shanahan
CFO, HUB24

Absolutely. We definitely saw elevated trading volumes. You would have seen we had an excellent result, slightly below consensus when you look at our revenue. That was because consensus had broadly thought that our trading volumes would be even more elevated. They're certainly elevated higher than they were in full year 2024, just not to the extent that clearly consensus was the correct take on it.

Andrew Alcock
Managing Director, HUB24

Represents the long-term nature of these businesses in terms of resilience and investors investing for a tighter, longer term. They're less trading-based. They do make tactical and strategic asset allocation decisions. There is a bit of resilience there. It was a, you know, we've not had a liberation day before, James, let's put it that way. Typically, people kept their cool, advisors and customers. Whilst we used to have trading, it wasn't as pronounced as perhaps some market analysts thought it could be. That's because of the nature of retirement savings.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Absolutely. Thanks for taking my questions.

Operator

The next question comes from Siraj Ahmed with Citigroup. Please go ahead.

Siraj Ahmed
Equity Research Analyst, Citigroup

Hi there. Hi, Andrew. Kitrina, can you hear me OK?

Andrew Alcock
Managing Director, HUB24

Yes, we can.

Siraj Ahmed
Equity Research Analyst, Citigroup

All right, great. Just first one, Andrew. Just on the FY 2027 FUA guidance, the top end, I mean, if I'm doing the math, it sort of implies maybe AUD 18 billion in net flows, which is quite strong. Maybe can you just touch on what gets you to the top end? It doesn't sound like there's any large migrations. Just keen to understand how you're thinking of that flow momentum. Thanks.

Andrew Alcock
Managing Director, HUB24

There are multiple ways to get there. The top end might factor in market movement sensitivities as well. It might be that if you think the market moved more than 5% on average, that could get you to a higher end. Equally, the bottom end, if you have a market movement of 2.5% instead of 5%, you get a different outcome. We're trying to cater for things beyond our control in that as well. The top end would probably imply, you could say it could imply 8%. It could imply less of that depending on the market movement. Kit, I don't know if you want to unpack that.

Kitrina Shanahan
CFO, HUB24

I think it's completely fair. I think the way to probably think about it is the net flow range is probably in the AUD 14 billion-AUD 17 billion over 2026 and 2027. You're absolutely right, Siraj. If you had very normal markets compared to the long-term average, let's assume 5%, then yes, you do need to be more up at that AUD 18 billion range. As Andrew said, we have a range of scenarios. If you have the markets in 2025 have been really strong, you would have seen, you know, we had AUD 8.5 billion and 10% market growth. If you have a really strong market in either 2026 or 2027 plus high net flows, then you're up in the top end of that range.

Andrew Alcock
Managing Director, HUB24

Of course, we're always aspirational. As you've seen in the past, there's been a couple of years where we've revised guidance up. Not that I'm saying we're doing that now, but you know, we want to remain aspirational. We're not sure what we can achieve. No one's done what we've done to date, so there's room in there for that.

Siraj Ahmed
Equity Research Analyst, Citigroup

Yeah, exactly. Just clarifying, Kit and Andrew, I mean, AUD 14 billion-AUD 17 billion is a pretty strong outcome, right? That AUD 17 billion, assuming that you're not putting any large transitions in there, could that include a scenario of that?

Andrew Alcock
Managing Director, HUB24

If you look at the run rate and the advisor lead indicators, it's possible that we could achieve that. That's one assumption. We also have different assumptions where you've got a lower amount and you do have large transitions in there. It's not that we know the shape of that in the time, but that's possible.

Siraj Ahmed
Equity Research Analyst, Citigroup

OK. Second one, maybe one for you, Andrew. Just in terms of, you know, Shield and First Guardian and all the new press on that, my understanding is you do not have that on the platform. That's a positive. Is that helping in any ways in terms of market share for you in the last few weeks?

Andrew Alcock
Managing Director, HUB24

It's too early to tell. I think advisors would be happy that our robust processes for putting things on the platform prevented that. We did have a look at those, and they didn't pass muster for us. We don't just rely on external research. We do a thorough process, and they didn't pass muster. I think it's too early to tell about that. I certainly think that most advisors who work with us do know that we have rigor and strength in that area. A lot of fund managers sometimes get a bit irky that it takes us a while to approve them because of that process.

Siraj Ahmed
Equity Research Analyst, Citigroup

OK. Maybe last one for Kit. Just in terms of mid-teens growth for next year, I'm a bit surprised it's not a bit higher, especially given you seem to be stepping up on hiring as well. Is there some offset? Maybe it's the platform and custody fees that you just spoke to. Just how to think about it. I mean, 10% FTE is helpful. Is there anything else offsetting that sort of why the growth is not higher than this year in terms of cost? Thanks.

Kitrina Shanahan
CFO, HUB24

We always, thanks, Siraj. Yep. We always have dedicated programs of work looking at our operating leverage, particularly across the operations area. We have a program of work and a team that is constantly looking at back-office processes and making them efficient. There's an element of efficiency from that program that's continuing, and the larger we get, the more impact that has. There's also more efficiency. We're absolutely looking at how do we use AI in addition to robotics across the business to make it more efficient. You're probably seeing some of that come through, Siraj, as opposed to something different in the platform and custody fees happening.

Siraj Ahmed
Equity Research Analyst, Citigroup

Got it. Can I just ask one more? Sorry, that's OK.

Kitrina Shanahan
CFO, HUB24

Yeah.

Siraj Ahmed
Equity Research Analyst, Citigroup

Just in terms of the institutional revenue margins, I actually thought that, you know, for instance, ClearView was actually on the discover menu. It was meant to be better. Is that 7 basis points? Is that reduction just a function of timing? Or is that how we should think about it going forward?

Kitrina Shanahan
CFO, HUB24

Yeah, no, it's how you should think about it going forward. ClearView has actually moved into the HUB24 super fund and doesn't have a private label anymore. It's not in the institutional part of the business now. The second half is how you should think about the institutional revenue margin.

Andrew Alcock
Managing Director, HUB24

Is that current client mix? In new clients, shifts in that can change that, as you've seen with ClearView moving out of it. With the current client mix, yes.

Kitrina Shanahan
CFO, HUB24

Yep.

Andrew Alcock
Managing Director, HUB24

It does have similar impact.

Operator

The next question comes from Olivia Coulon with E&P Financial Group. Please go ahead.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

Sorry, I might be repeating something I misheard a little bit. The second half, you did say that annualizes to 7 basis points in insto. Is that right? It's like, hence why it went from 13% down to 10% for the full FY 2025?

Kitrina Shanahan
CFO, HUB24

Yeah, that's correct. That's how to think about it.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

OK, can you just clarify again the sort of second half cash margin? Did it average around the 6.8% in terms of the pooled cash average through that period?

Kitrina Shanahan
CFO, HUB24

It was second half was AUD 6.7 million.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

OK.

Andrew Alcock
Managing Director, HUB24

Not margin, but percentage of assets.

Kitrina Shanahan
CFO, HUB24

Yeah, percentage of FUA.

Andrew Alcock
Managing Director, HUB24

Yeah.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

Did you mention that you're thinking that it kind of stays roughly at that level into the first half? Is there an expectation that it might tick higher given that you obviously had some very low pooled cash percentage earlier in the second half?

Kitrina Shanahan
CFO, HUB24

I think the first half could potentially be slightly elevated, same as the trend that you would have seen in the previous half. Because you've got July and August with the dividends and distributions coming through before people rebalance out, you could see a slightly higher percentage in cash in the first half. When you're looking over the whole of full year 2026, you probably, it's going to be somewhere between that 6.5% and 7% and potentially could be on the higher end. We'll have to wait and see how it plays out.

Andrew Alcock
Managing Director, HUB24

That's actually dictated by macroeconomic cycles as well.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

Yeah.

OK. No, I appreciate that. Sorry, just on myprosperity , I understand, you know, the broader strategic intent of the business. It clearly seems to be delivering that if it's, you know, already giving you AUD 1 billion of inflow and clearly improving NPS, etc. Do we have a new timing as to when the business might break even, given the benefits of the seven strategic, you know, kind of licensee deals that you've executed?

Kitrina Shanahan
CFO, HUB24

Look, it could be towards the end of 2027. We're definitely seeing, you know, momentum and a lot of interest. Like you say, we have signed those seven licensing deals, so it could be towards the end of full year 2027.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

Right. Sorry, you gave the EBITDA loss. What was the revenue contribution for the full year, if you don't mind asking?

Kitrina Shanahan
CFO, HUB24

It was very similar to full year 2024. It's between AUD 3.5 billion and AUD 4 billion.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

Yeah. Second half, you did materially increase the investment in the product, as well as obviously had a fairly flat top line impact.

Kitrina Shanahan
CFO, HUB24

Yeah, we have absolutely mobilized on myprosperity going on the front end of all of the solutions and embedding it into the ecosystem strategy.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

Yeah. Just the last one from me on tech solutions. Costs ticked up in the second half. Do you mind fleshing out, you know, where that investment's going into?

Kitrina Shanahan
CFO, HUB24

Within Class, we've got a program of work that we call Compliance of the Future that is continuing to make it provide efficiencies and enhance features and functionality for accounting practices. Part of that was share registry feeds. We have agreements in place with all of the major share registers to be able to get automated feeds and reconciled feeds into the systems. That came in in full year 2025, and you would have seen an uptick in the cost for that in the second half in particular.

Olivier Coulon
Executive Director of Small Caps Research, E&P Financial Group

OK. Thanks. Appreciate it.

Operator

The next question comes from Tharan Jeyathasan with JPMorgan. Please go ahead.

Tharan Jeyathasan
Equity Research Associate, JPMorgan

Hey, guys. Thanks for taking my questions. Maybe just the first one touching back on the FY 2027 FUA growth guidance. I know you mentioned in answer to an earlier question some ranges in the market growth assumptions that's implicit within that. Maybe if you can just help clarify what those assumptions are at the lower end and the upper end. Secondly, I was also just curious to understand why you've given guidance out into FY 2027 as opposed to 2026. Do you have any clarity as to what your net flows would look like into 2026? Are you kind of expecting, you know, flat trends 2026 and 2027?

Andrew Alcock
Managing Director, HUB24

I answered the first one about why we give guidance out to 2027. We've done this for a number of years because we're a business that's growing rapidly. We don't really want to be giving short-term guidance and having to revise it all the time. It creates a whole lot of interest and discussion that's actually not necessarily productive. We're giving guidance out two years deliberately to say it's a longer-term trend in the business. That's been a policy that we've had as a board and a company for some time now. It doesn't indicate anything about what we think will happen in 2026. It indicates a range that we think for 2027, or we think that long-range guidance is appropriate given how rapidly trends in the business can change. In terms of unpacking it, Kit will cut me off in a sec.

We don't actually use a particular assumption set to come up with a range. We look at multiple assumption sets and a 3D matrix, if you like, to say here's all the possibilities. We look at assumptions where there's zero market return and where there's 5%- 10% market return. We look at maybe we had, you know, dimensional grids that do that to say on balance with all these factors and levers, here's where you could get to as opposed to we've used one particular assumption set to come up with that range. I hope that's helpful. In those sensitivities, we may look at a range from 0% to 10% market movement and have a look at that. Those, you know, 10% would push us outside that range potentially as well, depending on the net flow numbers.

The correlation between net flows and market movement is what gets you there. It's really a sensitivity table of possibilities, us landing somewhere we think is reasonable.

Tharan Jeyathasan
Equity Research Associate, JPMorgan

Thank you. That's helpful. Just a second question. You've provided some useful stats on industry average FUA per advisor at AUD 76 million, and you pointed out that your materials are lower at AUD 22 million, and that's an opportunity. I just wanted to understand what the reason for this is, because it's quite a substantial gap. I just want to understand what the reason for that was and if you've seen any change in that over the last couple of periods and how quickly you expect that to trend upwards. Like, should we expect it to gradually drift upwards, or have you seen step changes in the past and that's something that we can expect?

Andrew Alcock
Managing Director, HUB24

Yeah, totally. Look, as we said in the pack, there's some other hints there as well. If it does take six years for you to get to a point where you might be saturated in terms of what you're going to get from an advisor's business, that's an average figure, just a blunt figure. Advisors don't move money overnight. If they're going to change platforms, they're going to do it in the best interests of their clients at the right time, at the right life stage. It does take time for them to signal that. In terms of historically, yes, we've published each year what our average filler per advisor is and what it's become.

I think the stat in the pack is AUD 14 million at 2021 and AUD 22 million this year, which shows you that we've increased that by AUD 8 million over four years, at the same time as dramatically increasing the number of advisors. Mathematically, you're getting new advisors in who start off with much lower than that average to start with, yet you're still increasing the average over a growing book. That's the best information we can give you. We also point out that there were 11% of advisors more than AUD 50 million to show you what's possible to actually explain that over time you can get to those sort of levels. I hope that helps with understanding the way and the numbers behind that.

Tharan Jeyathasan
Equity Research Associate, JPMorgan

Thank you. That was helpful. Just one last question. I know in answer to a previous question, you mentioned that you expect mid-season OpEx growth. Does this kind of suggest EBITDA margin expansion if they're able to hit your sort of guidance into 2026? I'm more interested in if you have any kind of medium-term expectations of where that platform EBITDA margin could settle over time.

Andrew Alcock
Managing Director, HUB24

It depends on how we invest. We're not shy in saying that we will continue to invest if there's larger opportunities. Had we not been investing at the rate we are, the margin would be far higher currently. That's quite dynamic based on opportunities. We will pivot based on opportunities in front of us, based on what our competitors are doing in the market and shifts. What we have said previously is, you know, there's no reason why you can't get up to the high 40s. Some people say, can you get to 50% because one of your peers was doing that? That's also possible. It's a function of us using an accelerator and a brake in a disciplined way. Having said that, you know, it's conceivable if we had a great opportunity, we'd actually slow that down based on getting greater market share over time.

It is about how we run the business dynamically. As a proxy, you could say high 40s is where we could end up. You know, who knows?

Tharan Jeyathasan
Equity Research Associate, JPMorgan

Thank you. Is there other opportunities to kind of push beyond that? If we were to look at a longer-term time horizon, at some stage, your reinvestment as a percentage of FUA should drop. Just wondering, big picture, looking out 10 years, are there any comments that you'd make?

Andrew Alcock
Managing Director, HUB24

Things you could do, you could have structural cost improvements through using AI and other technology. You could leverage your cost base to push that margin up as you do in a scalable business. Having said that, you could counter that with you could price lead to grow volume, but then you'd do that profitably. There's lots of different possibilities here with that. There's the possibility of additional revenue margins in terms of looking at how you can leverage your ecosystem and build, let's say, an app store or work with others to monetize different opportunities to work beyond the ecosystem. There's lots of reasons you could increase your revenue margin, which would improve your EBITDA margin over time depending on your cost. Reasons you could reduce your cost base over time or add price to the lever as well. All those possibilities there.

What I can tell you is we're focused on executing strategy and making decisions that get shareholders better returns. There's some discipline and approach in that strategically that changes given this is quite a transforming industry and continuing to transform.

Tharan Jeyathasan
Equity Research Associate, JPMorgan

Understand. Thanks for that. Maybe just one last question. I know you bought AUD 50 million odd of treasury shares in the period to reduce the dilution. Any comments as to how you're looking at this into 2026?

Kitrina Shanahan
CFO, HUB24

Absolutely. As you can see, we've got a very high correlation of our underlying EBITDA to cash on the balance sheet. If we do the employee share scheme that's in place, one, to make sure that we have market competitive employee rates, but also retention and attracting high talent. If we purchase the shares on market, it reduces the dilution for shareholders. Also, as we're using our cash resources, it gives you a tax deduction for that. We will absolutely, the intention is to continue to purchase shares on market. You can expect to see a similar level, potentially might even be higher in full year 2026.

Tharan Jeyathasan
Equity Research Associate, JPMorgan

Thanks very much. That's very helpful. That's all for me.

Andrew Alcock
Managing Director, HUB24

Okay, I think we'll wrap up then. Thanks for coming along. Thank you very much. We'll see some of you on our rounds as we go through with our roadshow. Thank you for your support and for all your questions. It's our signing.

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