HUB24 Limited (ASX:HUB)
Australia flag Australia · Delayed Price · Currency is AUD
82.71
-0.62 (-0.74%)
May 1, 2026, 4:10 PM AEST
← View all transcripts

Earnings Call: H1 2026

Feb 19, 2026

Andrew Alcock
CEO, HUB24

Good morning, everyone, and thank you very much for joining us today as we go through our first half 26 results. As an opening statement, we're very proud to deliver what we consider to be an outstanding result with record net inflows in our platform business, great increases with our earnings and our dividend. Certainly as a business, continuing to focus on how we lead today in our industry, in our chosen markets, as well as continue to create opportunities, and building foundations for that future as well. With me today, of course, is Kitrina Shanahan, our Chief Financial Officer, who will also go through our financial results as we go through the presentation. We begin today with updating you on some of our very recent recognition in terms of Investment Trends.

Investment Trends will release their report next week, but has kindly allowed us to today inform you that once again, we are Australia's best platform for the fourth year coming in a row from Investment Trends. We are once again are number one in managed accounts capability, being nine out of the last 10 years that we won those two awards. On the next slide, I'll outline some further awards that are being published next week from Investment Trends as well. As we talk to you today, we are Australia's leading platform and certainly having great results and driving strong advocacy in our business with 10.7, which is certainly a company record for us and an industry record.

Number one, for net inflows into our platform business for eight consecutive quarters now, which we'll talk about a bit later over the last quarter and the last year. And number one, for net inflows from superannuation member switching, which you're reading about in the press or sometimes called stapling . It's very widely reported at the moment, and it speaks to a shift in demographics and tailwinds that are supporting our business model and helping Australians take control of their financial future. Taking a further look at our leadership position and most recent awards, in terms of our product and service capability. In the first column, the best overall platform and best managed accounts functionality awards from Investment Trends this week.

There are four other awards as well that we've won this week in that regard, being number one in decision support tools, number one for reporting, number one for best in online business management. So that's six awards in, arguably the premier, research report on our marketplace, having been awarded to us this week, which will be out in the press from Investment Trends next week. On the second column, the Adviser Technology Needs Report, a separate Investment Trends report, which will get updated in a few months' time. This is the result from, last year for FY 2020. Of the calendar year 2025. In terms of satisfaction from advisers, number one, overall satisfaction, number one for advocacy, and you can see the list of other first places there on the.

Moving to other four, you've got the Investment Trends Managed Accounts Report, the Investment Trends SMSF Accountant Report, Adviser Ratings Report, where we won six categories and best overall, and the Wealth Insights, Adviser and Customer Sentiment for the various businesses in the HUB24 Group, which we're very proud to have those positions, and we certainly continue to... Turning to our half-year highlights for our financial results. In terms of revenue for the group, we're up at 226% on PCP. In the platform, just shy of AUD 200 million for the half, up 30%, and Tech Solutions up 10% at AUD 41 or AUD 41.9 or AUD 42 million. But that revenue growth supporting our EBITDA growth of up 35% at total group EBITDA to just under AUD 105 million for the half.

40% increase for the platform at AUD 93.3 million for the half. Tech Solutions up 2%, but AUD 14.1 million for half, and more on the Tech Solutions result later as Kitrina and I go through the pack. From an NPAT point of view, on the right-hand side, stat at NPAT is up 80%, so just under AUD 60 million. We've got a 36-cent interim dividend that we've determined. That's a 50% increase on PCP, and underlying AUD 0.83 and 63% improvement. So all heading in the right direction, some view and from a dollar point of view as well for the first half in 2026.

Of course, looking at some of the FUA stats on the right-hand side, FUA at AUD 152.3 billion at 31 December, comprised of just under AUD 128 billion in the platform and AUD 24.5 billion in wrap FUA. To give you an update of that, our platform FUA is over AUD 129.8 billion for the first roughly six weeks of the year, but moving up from the 128 that it was at 31 December. On to our first half business highlights, which we summarize under three key headings, the first one being leadership and growth. As we've talked about, we've had those record inflows, continued recognition in the market.

We're very pleased that our product logo is growing and, and resonating with advisers and, currently has about AUD 300 million in that particular product. We've had the largest annual increase in Class accounts since 2020 in the business, and then NowInfinity business is growing faster than system, at probably about 1.8 times system growth.

Under the next heading of executing our strategy, we're very excited to have announced the development of MyHUB, which is an extension of our ecosystem, integrating leading advice technology solutions, including our own businesses, into an overall ecosystem, leveraging off our investment in MyProsperity, which, as you know, is a client portal, giving about a client's circumstances in a secure way, leveraging that investment to create the MyHUB ecosystem for advisers and licensees, bringing together a lot of what we've been talking about, the sum to working across the industry to empower better financial futures together. During the half, we launched Engage fully to the market. There's now 4,700 users using Engage. It is a market-leading, customizable, interactive reporting tool that absolutely is winning accolades in and of itself.

We also announced that we're developing or expanding our retirement solutions with the launch of a lifetime retirement solution coming up in the next couple of months on the HUB24 platform in conjunction with TAL, which we'll talk about a bit later. And under the third heading, we've absolutely been building out the future for our business. We've been involving and investing in our organization. A couple of changes there. We've consolidated the leadership of our platform business under one executive, Craig Lawrenson, and bringing together product functions that were previously in our tech team. Under that platform leadership team, we've moved the responsibility for MyProsperity to Tim Steele, who looks after Class and NowInfinity.

Enterprise team or focus area, thinking about those components in our kit bag that we leverage across our business lines, like Engage, like MyProsperity, like Class aligning our executives and our focus areas to build for the future moving forward. We are continuing to invest in new solutions and leverage our technology to drive increased growth and opportunity, whether that be in improving productivity in our operations or product development. Certainly, we're investing further in NowInfinity, given it is growing faster than the system. In the same way we turned our attention to Class too, renovate and add some extra functionality to that. We're doing that moving forward with our NowInfinity. We see it as a key part of our ecosystem and our customer footprint and distribution footprint for the ongoing success of the group.

We're continuing to build a strong risk culture now more than ever. It's really important for participants in our industry to understand the privilege and responsibility we have to look after the savings of our customers and their retirement savings, and so forth. HUB24 taking a leadership position on that in terms of how we advocate for positive change, to also make sure that Australians get access to quality advice and quality products. We continue to invest in that for the future of our business, and we, of course, announced the strategic decision to bring inside the group, the trusteeship for the HUB24 Superannuation Fund. We announced that recently, and we're making progress on our DD and moving towards that as we move ahead for the future.

So how do we measure up over time, and how consistent and reliable have our results been? On the, this slide here, you can see that, that we have been consistent delivering growth and profitability. On a revenue sense, we've got a four-year CAGR of 32% of revenue growth, up to that, two hundred and fifty odd million dollars, and our EBITDA up 37%, in terms of, a CAGR as well. So great, consistent, reliable results there from that perspective. On the FUA chart on the right-hand side, a CAGR of 22% over four years, with the platform overall, or the business reaching a hundred and twenty-seven billion. So reliable, consistent track record of delivering growth and profitability.

Certainly, our focus in running the business to continue to do that, to balance investment and growth and make sure that we continue to deliver those consistent results. With regard to market share, as you know, the market in the top ten at September 25, up to 9.3% and moved in sixth place overall. And in terms of the trend of that or the gain at share gain, this is on the right-hand side of the slide, at 1.5% market share gain in that 12-month period. Over the top ten platforms, that's the highest market gain. Interestingly, underpinning that there is record industry annual growth as well. So, we've gone up one position.

We're growing market share faster than our peers, record flows, and that's very much driven by the structural and demographic tailwinds in our industry with intergenerational wealth transfer and retirement and so forth, which we can talk about. Today, 34% of advisers in Australia, or licensed advisers, are using HUB24. That's up from four years ago, where only 20% of advisers were using the platform, and it represents about 5,400 advisers. There is a clear opportunity for growth for us in terms of FUA for further advisers, and the stats are demonstrating our success to date. Over the longer 4-year period, that's grown from our market share to a 9.3% market share. So more than double in a 4-year period there as well. Looking at where we've come from shows significant growth.

There's so much opportunity to look into the future to see what's stapling as well there. And this slide here is outlining the opportunity in our penetration as well. So on the left-hand side, you can see that we've had 92% of our flows for this half from existing advisers. And that statistic, obviously, because advisers, it's from 1 July, advisers only had six months, new advisers, to contribute to that. But the message here is that we're increasing our share, we're getting greater usage from existing advisers, in our flow pattern. It's reliable, recurring, growth, and we said that would happen at some point in time, evidenced by the FUA per adviser being on average at a book level up AUD 24 million from AUD 15 million from 1H FY22.

We're glad that we're seeing greater usage. It speaks to the trend of platform monogamy, as some people talk about, advisers choosing to advocate for one platform. In terms of the opportunity set, percent of the market, yet only 34% of the market currently using us, that represents a large opportunity to start working with advisers who are attached to licensees. And over time, we're also seeing a greater penetration. I said 12% of advisers on the platform had more than AUD 50 million of FUA, and we estimate the industry average FUA per adviser to have increased to AUD 85 million. And so, in aggregate, in summary, we're increasing our market share. We've been growing our adviser base.

We have considerable runway to continue to grow with reliable recurring grow flows and revenue into the future and a huge opportunity. Taking a quick look at our technology and software businesses in Class having the highest market share, sorry, 30.3%, fairly stable. We've had the highest level of growth since 2020 in Class in terms of Class accounts. But interestingly, SMSFs since the stats were recorded or reported by the ATO the highest level of new establishments occurred in quarter 1 of FY 2026, according to the ATO records as well. So strong growth there with SMSF establishment and record growth for us in that business as well.

NowInfinity has about a 24.7 or 25% market share of the corporate messenger, and also has a documents business allowing people to set up trusts and SMSFs. And the number of companies growing, or using, NowInfinity is 1.8x system growth as well. So certainly, pulling its weight in terms of its market share there as well. And moving to MyProsperity, the usage is increasing across practices, increasing engagement. The front end of MyProsperity for Class is well developed, with general release expected in second half 2026.

That business also delivering results, noting that our pivot to focus on the strategic contribution of that business to our ecosystem, and how it helps us with MyHUB and the overall ecosystem that we're building as it proceeds, growing on its own, but it's also further contributing to our strategy, and that's clearly our focus in leveraging that asset moving forward. Kitrina Shanahan will now take us through our first half financial results in some more detail.

Kitrina Shanahan
CFO, HUB24

Thanks, Andrew. So yes, I'll now go through a few slides with the financial results. So here on the first slide, we have a group snapshot with the group revenue at AUD 245.9 million and the group underlying EBITDA of AUD 104.9 million. The platform segment continues to be the largest driver of growth, representing 81% or close to AUD 200 million of the group's revenue, and tech solutions revenue of AUD 41.9 million for the half. Platform underlying EBITDA was AUD 93.3 million for the half, and tech solutions underlying EBITDA was AUD 14.1 million for the half.

As Andrew mentioned, advisers using the HUB24 platform are 277, which is up 8% or 391 new advisers using the platform since first half 2025, or up 180 new advisers using the platform since second half 2025. There's also around about 6,600 financial practices using the Class solutions as at the 31st of December. Moving to the next slide. Here, we've got the group's financial results again, with operating revenue up 26% on first half 2025 to AUD 245.9 million and operating expenses up 20% on first half 2025 to AUD 141 million. The combination of this has delivered a 35% increase in underlying EBITDA for the group to AUD 104 million.

Underlying EBITDA margin has grown 2.9% on first half 2025, growing to 42.7%. The EBITDA is up 39% on first half 2025, growing to AUD 98.9 million. All of the metrics are looking great. Underlying NPAT is up 60% to AUD 68.3 million, and statutory NPAT is up 80% to AUD 59.7 million. Again, AUD 0.06 per share for this half, which is up 50% on first half 2025. Moving on, we've got the total funds under administration, were AUD 152.3 billion for the half, with AUD 127.9 billion recognized in the custody portfolio and AUD 24.4 billion recognized in the non-custody portfolio.

Platform custody net flows were AUD 10.7 billion, and the custody market movements on the FUM was AUD 4.5 billion for the half, and there was AUD 700 million contribution from the non-custody pass offers. Net flows were up 13% on PCP, and total FUM was up 26% on PCP. Platform underlying EBITDA pleasingly grew to 46.7% for the half, which was up 3.5% on first half 2025. Okay, moving on to the next slide. Here, we've got the platform custody revenue and the custody revenue margin. The custody revenue margin remained consistent, half 2025 at 32 basis points. You can see that on the graph, the bottom right-hand side of the, page, you can see that.

There was normal admin fee margin compression in this half, with higher average balances and accounts moving into higher tiers or reaching the caps. So this has been offset by a higher contribution from trading and cash contribution into revenue. And so we're very pleased that the margin's been held strong and at 32 basis points for the half. And the graph is a strong correlation between the custody FUM growth and the revenue growth, which were both around 30% on growth on first half 2025. Okay, moving to the next slide, we have platform underlying EBITDA and margins. So the EBITDA margins, as I mentioned earlier, of 40 expectations. You can see the bottom graph on the right-hand side.

So we're up 1.6% on second half 2025 and up 3.5% on the first half 2025, which is delivering growth in both absolute dollars for underlying EBITDA and also in the underlying EBITDA, EBITDA margins, form enhancements and servicing and delivering on our strategy. And again, pleasingly, the platform underlying EBITDA CAGR has a 4-year CAGR of 33%. Okay, so now moving to tech solutions. As Andrew mentioned, the Class accounts had the strongest growth since 2020. So the Class accounts grew 5% on PCP. NowInfinity documents ordered were up 16%, growing faster than the market, to over 231,000 documents ordered in the half. And the companies using the corporate compliance solution grew 10% on first half 2025 to over 904,000 companies using those solutions.

The combination of these increases have delivered a revenue growth of 10% to just under AUD 42 million, at AUD 41.9 million for the half. Platform and the operating expenses grew 15% half-on-half to AUD 27.8 million. Now, within the expenses, there were some timing differences in there with extra expenses in the first half, so you can probably expect to see consistencies rather than growth half-on-half. Underlying EBITDA margin for the tech solution business was 33.8%, which was a decline of 2.6% on PCP, or a decline of 0.5% on second half 2025 margins. But as I mentioned, there was a bit of timing there in expenses in the tech solutions division.

Moving to the next slide, we have group expenses, which are up 16% on first half 2025, growing to AUD 172.8 million. As I mentioned earlier, the group continues to invest for our growth, the larger scale, and to deliver on our strategy. The biggest growth in our expenses comes from our employees and our FTE growth, and we're just over 1,000 employees at the moment. Or at the thirty-first of December, we were 1,010 employees, and that was up 128 employees on first half 2025 or up 48 FTE. Technology and operations continue to be the largest areas where we're investing in our employees and growing the employee base there.

You'll see on the bottom left-hand slide of this slide that we're reconfirming that we're expecting the group operating expenses to grow between 18% and 20% in full year 2026. Okay, so moving to the next slide. We have a walk from our underlying EBITDA of AUD 104.9 million, which again, is up 35% on PCP. Taking into account share-based payments, depreciation, interest, expense on the borrowings that we have and tax, you have an underlying NPAT of 68.3%, which is up 60% on PCP on first half 2025. Statutory NPAT is up 80%. So that NPAT benefited from a lower effective tax rate. This half, we recognized all of the benefits of R&D for this year, so you won't see R&D benefits in the second half tax number.

But we also have the normal benefits from the utilization of treasury shares to service our employee share schemes in there as well. So an effective tax rate of 18% this half. Final slide for me, and that's covering our strong cash flows and balance sheet, which is supporting growth in our dividends. So again, fully franked dividend of AUD 0.36 per share, up 50%. We continue to have a very strong balance sheet. We have AUD 27 million of net cash on the balance sheet, which is AUD 57 million in cash, netted of AUD 30 million with borrowings with CBA, which we're expecting to roll into the second half and continue with that debt. Just a couple of metrics here. Group operating cash and underlying diluted EPS of 43%.

The last thing that I'll mention here, which is on the bottom left-hand side, one of the reasons for the reduction in the cash balances this, this half compared to either of the previous two halves, first half or second half 2025, is that in line with regulatory changes, the HUB24 Super Fund operational risk financial requirements, which also have increased from AUD 5 million at the third of June to AUD 78 million. You'll see normal growth in that going forward. There was a step change this half because of the changes on the first of July for regulatory changes. So with that, I'll pass back over to Andrew Alcock to cover off on our strategy and our outlook.

Andrew Alcock
CEO, HUB24

Thank you. I'll try and do this fairly quickly, given that as you'd expect, everything in terms of our strategy statement is very consistent with our previous updates and our strategy day last November. So I'll spend some time on that quickly, but allow sufficient time. So as a headline, the HUB24 Group is creating value through both leading today and creating tomorrow. On the left-hand side, look, we've got strong growth outlook in existing established businesses that are leaders in their field, that have existing growth trajectories and earnings growth that are a great opportunity for us as shareholders, with market leadership and opportunity to grow further market share in those businesses, being the Platform, Class, and NowInfinity.

In addition to that, we're seeking to create additional shareholder value through technology and data solutions and our focus on strategic development in building solutions that leverage our group capabilities to drive efficiencies for our customer base, financial professionals, clients, and so forth. Technologies such as MyHUB, HUBconnect, our client portals, and Engage are leveraging our unique information, enhancing our group footprint to deliver more products to more customers and strengthening our customer relationships. Together, those two strategies are less focused about growing the established businesses and creating new shareholder value. Those pillars create their own growth and their own value, but they also support the growth of each other with growth synergies and addition strategy. That's the two pillars there.

In terms of looking at the market we're in, the structural demographic tailwinds are continuing, and they're becoming more favorable. On the left-hand side there, we have a superannuation system that is now 30-35 years old. We're seeing that many more people are moving to retirement with larger nest eggs than they've had previously. Many more people are seeking to put extra money into superannuation as they approach retirement because it's becoming real, and the success of our system is our population and their needs. And so it in itself is driving a focus on superannuation. It's driving a focus on transition to retirement, intergenerational wealth transfer, which in itself is driving a demand for advice and help in doing that. And so we're playing our role to do that and to meet those needs.

But those demographic trends are underpinning the growth of our business and the growth of the sector to actually achieve what we set out to do 30-35 years ago, when Australia implemented mandatory superannuation. And we're seeing those trends play out now with a growing platform industry, with a growing advice industry, and lots of demand for technology to support that. So very, very strong structural tailwinds. In the middle of the slide, the industry dynamics remain largely unchanged from the last time we chatted. Certainly, there's uncertainty about ownership and strategy of institutions to consolidate and move away unaligned business models away from large institutions. The complexity, compliance, and data issues remain the same. The demand and need for safe, reliable solutions remains the same.

Interesting emerging technologies and very topical at the moment have the potential to close the gap and help with those demand gap issues and make the industry far more productive. So they're creating opportunities to enhance efficiency and drive greater advocacy for solutions such as HUB24 in combination with great advice. And so we've significant, significant market opportunity, as 81% of industry inflows are captured by two platforms over the last year coming to HUB24. And advisers are choosing to use fewer platforms, with some research suggesting that now 36% of advisers indicate they will prefer to use a single platform moving forward, up from only 13% taking that position in 2021. Part of that being the scope and breadth of platforms, which we'll talk about. We remain focused on our four pillars of leading today.

Our strategic pillars: lead today, create tomorrow, build together, and collaborate with the industry. We're very much an open architecture participant, wanting to work with all parts of the value chain and government and regulators to collaborate, and being future-ready, making sure we invest in our people and our capabilities to continue that growth. In the middle of our business model there, with the various parts of our business around that and how we intend to build that, and are building that into an ecosystem to become the best provider of integrated platform. Aiming to deal with industry needs or problems or challenges, which is enhancing productivity for financial professionals who are helping customers. With one way of doing business and access to market-leading solutions. Single view of wealth, efficiency, in terms of access to an ecosystem and ecosystem partners.

You might think app store or other technology players hooking into our infrastructure. Flexibility and insights for businesses and customers to meet needs across the customer life cycles. To take that one step further, we talked about in November about the build of MyHUB, which is the manifestation of that strategy and bringing together all of those ingredients into a single pl- first release is being piloted in the first half of FY 2027, featuring AI and human intelligence, driving productivity gains, a single point of access to HUB24, business models and external partner applications, all working together, underpinned by quality data, improving client engagement, security, efficiency, and building an ecosystem. And so, we're working on that very rapidly and focused on that. As I said earlier, some of the way we've reorganized our business. We're not just talking about this conceptually.

We've made real investments in technology and data businesses. Businesses that are required to underpin the real creation of value and the ability to actually leverage that value to solve some industry problems, and create some opportunities and improve our competitive advantage. Moving back to some of the coverage of our platforms. I said earlier, the increase in advisers intending to use one platform. Platforms today will certainly HUB24. We're actually covering the range of needs from different life stages, from those who are starting out to those who are downsizing across different market segments, being the mass market, mass affluent or high-net-worth and ultra-high-net-worth customers. And so as a platform, we have solutions that cater for all those needs, from simple solutions with simple needs through complex solutions, through income retirement streams, retirement income streams, and intergenerational wealth transfer.

As such, our platform creates a single solution for advisers and advice practices to deal with multiple client segments in a seamless transition across those life stages, across those product opportunities, hence driving advocacy and market share growth you're seeing in our results to date. We're well progressed, as I said, on the launching of a new retirement solution. As we sit here today, 68% of Australians say they're worried about outliving their retirement savings, so their superannuation won't make it as long as they will make it. 3.6 million Australians expect to transition to retirement over the next 20 years. We are expanding our retirement offerings on the platform. We've got a few already.

You can have account-based pensions, lifetime annuities with Challenger, guaranteed income for life with Allianz, and soon to have a lifetime retirement solution with TAL. This solution meets the requirements of innovative lifetime retirement solutions, which provides concessions or benefits to members based on their time of entry into the product range, in terms of how they're balanced in deeming rates and tests, in terms of assets, and drawdown ratios moving forward. And designed absolutely to encourage self-funded retirement. So we're building that in combination with TAL. It'll be launched in the next couple of months, providing income for life, managing that longevity risk. And giving advice as an option to some and longevity risk and accessing concessional Centrelink treatment. So stay tuned for more about that as we move forward.

Just an example of how our strategy is bringing together product development to solve those problems and solutions. Moving it, we all understand there's been concerns recently in investor markets regarding AI, and we choose to see it as an opportunity, and what that means in terms of who will win and who will lose in the marketplace. And to reiterate our position today, we absolutely see significant opportunities for our business and for our client base from the leveraging of AI inside our business. In fact, it's not new to us. We've been doing this for over eight years. We have a strong track activities, focused on it and our business, and we're uniquely positioned to continue to capitalize on that.

The opportunities that arise are industry productivity and growth, as I said earlier, in wealth advice technology, to make it easier for advisers to see more clients, help more Australians, hopefully driving advocacy to our platform business. Best-in-class solutions, delivering new products and new solutions. We have a number of those in the market already. Advice, fee, consent, virtual mailroom, HUBconnect licensee, for compliance and licensee management to licensees. These are products we have in the marketplace. MyHUB will be another example of that. As I said, it's not new to HUB24. We're certainly leveraging them across the infrastructure and the components that we already own in our stable. They also have the potential to increase productivity, as everyone knows, and drive efficiency, help with proactive servicing. i.e., we're doing vibe coding in our business.

We do automated testing of some of our development. We need to make sure there's humans in the loop for that. We're certainly driving efficiency, and you've seen that in our staffing ratios in terms of servicing ratios. We're using AI prompts for our call center staff to do proactive servicing and to monitor the quality of our calls and interactions with customers. These are things that are resident in our business already. It stands us in good stead to win and continue to leverage opportunities in our space. To sum it up into our competitive advantage, HUB24 is an established tech leader. It's what we do. We have demonstrated value creation for customers and shareholders, previously, whether... In the work we've already done with AI and machine learning. We operate in a licensed, complex, regulated environment built on trust.

Very hard to disrupt that business model. Very much needs to be precise and deterministic, not hallucinogenic, and so forth. So, we operate in that environment, very much, and we are a respected industry leader with deep client relationships, a growing footprint and expertise, and 300 data integrations across our business. As I said, it's not new for us. We've got a strong track record delivering commercialized solutions. We've got champions in our business. We develop our own AI champions in our innovation lab and disperse them across other teams in the business, all underpinned by some cost-effective proprietary technology. The debate about the cost, the compute cost of AI, seems to be lost in the last few days as well, and the efficiency of models that you can build in-house with proprietary tech to lower that cost.

I think I've probably said enough. We have a focus on human-in-the-loop solutions as well. We sit on market-leading infrastructure that's very hard to disrupt. That is actually required for AI business models to thrive and SaaS models to thrive, sitting on data, scale, custody, and so forth. And so our own approach actually fosters the development of SaaS solutions that will sit on our ecosystem infrastructure to solve problems for our clients and increase the opportunity for ourselves. So I just wanted to comment about that. There's been lots of talk about the market's been very bearish. Our belief is we stand to gain from this. We're certainly working in that direction, and we think we have a unique position to capitalize on the benefits this technology can give to our customers and our shareholders.

Finally, as we move ahead, I want to-- we've updated our guidance for financial year 2027. Given the strong flows and the great tailwinds and the success of our strategy and our operations, we've increased our full guidance statement for FY 2027, up from AUD 148 billion to AUD 162 billion... Sorry, up to now being AUD 160 billion as a low water mark. That's an AUD 12 billion increase six months after we first gave this guidance. So it's a range of AUD 160 billion-AUD 170 billion of FUA in custody by 30 June 2027. Largely comprised of our-- the majority of our MDA FUA from Xplore, we expect to retain. We've advised the market previously we were migrating that business.

That will happen in the next couple of months, and we think we will range of market growth assumptions, all underpinning our confidence that we're gonna do better than we thought we'd do six months ago. We're delighted to have the opportunity, and we're certainly gonna work hard to make sure we land it. In terms of the rest of the slide, similar comments as always. Our outlooks are very positive, leveraging structural and growing markets, strong demand from new and existing financial strengths and balance sheet cash flows, a scalable operations, our EBITDA margin expansion, and our unique group capabilities, combined with our technology leadership, to unlock further value as we move ahead. So thank you very much for your time and attention this morning. Happy to open it up for questions.

Operator

Thank you. If you wish to ask a question, please press star one on your telephone and wait for your name to be announced. If you wish to cancel. If you are on a speakerphone, please pick up your handset to ask your question. The first question comes from the line of James Bisinella with Unified Capital Partners. Please go ahead.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Congrats on the result, Andrew and Kitrina. Just a couple from me. Just first, on the revenue margin, are you able to provide maybe some color or a bit of a split in terms of that one bit, half-on-half increase flagged from cash and trading? How much of it was in fact, cash versus trading?

Kitrina Shanahan
CFO, HUB24

We don't give out the details between cash and trading. But what I would say is that up in the analyst investor pack, we sort of say that, the cash as a percentage of FUA has generally been, you know, between 6.5% and 7%, depending on, you know, which, which quarter you're picking. But trading has also been very, very resilient this half.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Okay, excellent. Yeah, so I think ASX trading volumes are up 25% in the half, and I think they're up 54% in January. So I think it's probably safe to say that will remain strong. But in terms of where cash balances are sitting at the moment to start the year versus PCP, can you give a rough trend on that?

Kitrina Shanahan
CFO, HUB24

Yes, the pack. We give you cash as a percentage of FUA for that half. And the trend has been first half 2025 with 7%, second half 2025 with 6.7%, first half 2026 with 7%. In the first half, you generally get a bit of an uptick because you've got dividends and distributions being paid out in cash from the tax year-end. And so coming out of thirty-first of December, in line with normal trend, it's obviously ticked down below that 7%.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Okay, excellent. And just last one, apologies if you covered it earlier. In terms of the FUA increase to start the year of AUD 1.9 billion, just a rough split, assuming sort of a market movement is pretty flat. Is that AUD 1.9 billion FUA increase about the net flow number to start the year?

Kitrina Shanahan
CFO, HUB24

At it. Markets were pretty flat for us.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Great. Then just to follow on in terms of, I think last year that number was AUD 1.5 billion, so that's up sort of 25. Excluding large migrations, you did AUD 2.1 billion. So just in terms of typical seasonality over the quarter, sort of thinking about January, February, March, is there any reason to think that seasonality won't hold this year?

Andrew Alcock
CEO, HUB24

No, not yet. I mean, every day is a different day, James. Your analysis in the first paragraph of your report was pretty accurate and so forth. You know, we think momentum will continue.

James Bisinella
Senior Equities Research Analyst, Unified Capital Partners

Excellent. That's it for me. I'll jump back in the queue. Congrats, guys.

Operator

Next comes from the line of Tarun Jayathasan with JP Morgan. Please go ahead.

Tarun Jayathasan
Equity Research Analyst, JPMorgan

Tarun Jayathasan, JP Morgan. Thanks very much for taking my call. Now, on the revenue margins, just wondering if there were any other offsets other than cash and trading. For example, just any color you can provide on how we should be thinking about, the second half, if, under normal market conditions, elevated, for example?

Kitrina Shanahan
CFO, HUB24

So no, there's nothing unusual. The shape of the portfolio for the custody FUA hasn't materially moved. We have seen an increase into IDPS from a net flow perspective. So there would be some higher balances in there, but once you hit the higher balances, you're more hitting into your higher tiers and your caps. So there's nothing particularly unusual that would be driving a shift in that revenue margin. If you're looking into the second half, the commentary that I always give is that under normal market conditions and without elevated trading or cash balances, you can expect anywhere around that sort of half a bit of margin compression coming from tiering and capping.

Tarun Jayathasan
Equity Research Analyst, JPMorgan

Okay, thank you. No, that's super helpful. Can I ask a second question? You touched on some AI-related efficiencies that are starting to come through. So just interested in White Label 27 and how you're thinking about these efficiency benefits in terms of preference between allowing for EBITDA margin expansion versus reinvestment?

Andrew Alcock
CEO, HUB24

At the outset, we're very much focused on investment in our business. We're not focused on cost out as such. While we do get those benefits, we do get more productivity. To be clear, we're not chasing a cost-out strategy with AI, although those benefits are there once they're proven and implemented. We do that incrementally across our careful, given we're running financial systems with infrastructure and people's finances. Our focus strategically is we are going for growth. We're investing in new technologies and new productivity and new features and benefits. So where AI generally is giving us a benefit in our tech team, we're allowing ourselves to do more in that regard. We're giving us a benefit in our operations and customer servicing team that's coming through in some of our operating ratios.

Is that a fair comment, Kit, and did you want to add to that? Sorry, Kitrina.

Kitrina Shanahan
CFO, HUB24

No, I think it's actually that Andrew has mentioned. The benefit is that with the operating leverage that we're delivering, all of them that help us to remove some of the manual work and focus people on the more interesting stuff and the value add, actually means that we can manage our, you know, there's extra leverage in there in the operating expenses and how much we can invest.

Andrew Alcock
CEO, HUB24

Over time, we would sensibly look to increase productivity and/or lower costs over time in a sensible, measured, controlled way, over time, and that's a position we would take forward in that regard. That would be our approach to that.

Tarun Jayathasan
Equity Research Analyst, JPMorgan

Understand. And maybe just a final question regarding the internalization of the trustee function. I was just hoping for some color around the cost implications of this, perhaps relative to your current outsourcing costs and when you expect this to emerge.

Andrew Alcock
CEO, HUB24

Look, our view is it'll be roughly neutral. It could actually be cost advantageous for us or, but, you know, until we've got an operating model. But to give you an indication, we currently pay, roughly, somebody's reported about AUD 5 million in fees to the trustee. That's a large amount that we think there'll be some synergies and some increased costs. So, our planning is it's probably not going to turn the dial in the short term, in any way, and we'll let you know if that's any different down the track.

Tarun Jayathasan
Equity Research Analyst, JPMorgan

Just maybe to follow up on that, would there be a period where you're doubling up on costs as you're building up that internal function?

Andrew Alcock
CEO, HUB24

Look, not necessarily. A lot of the functions of the trustee are outsourced to us anyway. It's the governance and the overlap on that. Yes, there might be a build-up in expenses as we put a team in place prior to taking control. But I don't think that would be a significant hit for us, Kitrina?

Kitrina Shanahan
CFO, HUB24

You know, a few roles where we would uplift it, but we're not expecting a large change.

Tarun Jayathasan
Equity Research Analyst, JPMorgan

Okay, thanks very much.

Operator

Thank you. A reminder to all the participants, please restrict yourself to one question and one follow-up. Next question comes from the line of Elizabeth Miliatis with Macquarie. Please go ahead.

Elizabeth Miliatis
Equity Research Analyst, Macquarie

Good morning, and thank you for taking my question. Platform margin, obviously a really good result this half again, and just looking back over the last couple of years, we've seen that ratchet up from about 40% in first half 2024 to now almost 47% in this half. You know, how you have talked previously around that margin expanding, the progression, you know, any sort of color on how that might progress would be very much appreciated.

Kitrina Shanahan
CFO, HUB24

We absolutely have a philosophy of balancing our growth and our scale and the operating leverage that we know that we have embedded in the portfolio versus the amount that we invest. And we've talked before about when we're doing budgeting and forecasting, we always take all of those factors into account, and also the underlying, even a margin expansion and growth. We always take all of those factors into account when we're setting forecasts or budgets. So all I can say at the moment, officially, is that we're absolutely intending to continue to expand those underlying EBITDA margins, particularly in the platform segment. And you should still continue to see expansion year on year, so full year 2026 versus full year 2025.

Absolutely, you should continue to see margin expansion, but we're not in a position where we would actually give guidance as to what that might size look like.

Andrew Alcock
CEO, HUB24

We're not focused on maximizing those jaws in the short term, given that the record-breaking flows, given we think the opportunity set is greater, and we're building MyHUB, we're certainly focused on creating long-term value in that regard. So, you know, you, you saw 300 bps increase in one of the previous periods. You won't see that in the short term, but you will see underlying ongoing expansion.

Elizabeth Miliatis
Equity Research Analyst, Macquarie

Okay, got it. And then just second question is just around the FUA target upgrade for 27. Was it mostly view around flows or on markets? Have you got a bit more conviction on one or both of those factors?

Kitrina Shanahan
CFO, HUB24

It's definitely more conviction that we're seeing. We don't tend to second guess when we do our sense the market. When we do our scenario planning, we obviously have multiple market scenarios in there, but the baseline assumption is always a normal market growth of circa about 5%-ish.

Elizabeth Miliatis
Equity Research Analyst, Macquarie

Okay, got it. Thank you.

Operator

Thank you. Next question comes from the line of Nick McGarrigle with Barrenjoey. Please go ahead.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Thanks for taking questions. I just had a question around MyHUB. How are you going in terms of getting that in front of advisers? And any early feedback from them as to how it works when it's integrated into Hub particularly. And then as an extension to that question, maybe, I don't know, how we should think about the commercial model of that software and business moving forward.

Andrew Alcock
CEO, HUB24

Not in front of advisers yet. Certainly concept and design stuff, certainly advocacy and some large groups saying, "I want to jump in," and jumping in in the context of we're yet to work through the commercial model, depending on the customer group. If it's a large national licensee, it might be different to a smaller practice. So no color as yet on that, Nick, and deliberately so as we work through that value proposition and how we can help those groups. There are people involved in the design process. There's a team building, but as yet, you know, we'll be actually showing once we've got the form we want, we'll certainly showing it, and it's the goal. So no feedback on what people are seeing yet, but feedback on what we're trying to build.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Okay, great. Am I allowed two questions, or was, was there a comment on the operator, I can only ask one?

Operator

You can have a follow-up question, yeah.

Nick McGarrigle
Co-Head of Research, Barrenjoey

Okay. Follow-up question would be, I guess that product is designed to help drive adviser efficiency and improve the average number of accounts they can run and all that kind of stuff. How do you think about the proposition of HUB24 Super Fund members? You've obviously done well winning competitive rollovers from the industry, so how do you think about that in your kind of innovation development pipeline for advisers?

Andrew Alcock
CEO, HUB24

Look, it's no different. We've always... There's nothing new to see here. Advisers have always helped people. Generally, people seek advice in their late forties, early fifties as they approach retirement. The difference here is the demographic trends. So we've always been designing products for different target markets and different client sets. I think there is just more of them because more people are retiring with bigger nest eggs, and they need advice. And so our product range and services already speaks to that. We've got HUB24—in some cases, HUB24 Discover is cheaper than some industry funds for certain balances. So, we do think about the needs of advice with their customer groups and changing our approach on that. We're certainly not focused on you know, particularly competing with other superannuation funds.

We're focused on helping Australians achieve their goals through advice, and that means if you select HUB24, we're getting the job right. So I just think there's more of that going to come in this market, Nick. And so, you know, we think part of that is we're bringing the trustee in-house. We think we have a very strong position and a strong role to play for that and advocating for great retirement solutions to those kinds of customers as well. Those who need certainty, who can't use typical bucket strategies or allocated pension strategies for longevity risk.... It's across the board in our holistic view, as opposed to a single targeted issue. Sorry if that doesn't quite cut the question, but that's the approach.

Operator

Thank you. Next question comes from the line of Lafitani Sotiriou with MST Financial. Please go ahead.

Lafitani Sotiriou
Senior Emerging Analyst, MST Financial

Good afternoon, and thank you for the chance to ask a question. It's first one's really a follow-up on the AI related questions. I understand you've been working on it for over, and using it for over eight years, but you know, in the last three to six months, it definitely has changed. The landscape has changed. And so when you talk to potentially running faster, can we expect things like timelines around MyHUB and other product rollouts to accelerate or to be brought forward? And just looking at the cost side, when you said sensible and reasonable and controlled way, looking at the costs, is that a little jab at what Praemium's doing, slashing a third of their cost base using AI? Or what are your thoughts on that?

Andrew Alcock
CEO, HUB24

Well, I'll leave it to Praemium to discuss what they're doing. I just don't think, from our perspective, where we are in the marketplace, when it's actually necessarily good for business certainty and continuity, but that's a comment in general. And, you know, there's a lot of noise about what these technologies will deliver, yet we've seen others suggest it hasn't quite been there yet. So we absolutely are delivering those benefits. You should expect to see development velocities increase. In fact, behind the scenes, a lot of the work we're building on MyHUB is leveraging those kinds of technologies. There's a team based on doing that. And so our goal is to leverage that AI technology to increase our competitive advantage and do things faster in the way that others are.

But we're doing it in the context of us and having deep industry experience and massive infrastructure that's hard to disrupt. We see ourselves as a benefactor. So yes, you should expect us to see us build things faster, certainly, though, with care and regard to what's at stake here, and you'll see incremental cost benefit. We don't want to approach that in a reckless fashion.

Lafitani Sotiriou
Senior Emerging Analyst, MST Financial

Got it. Just my follow-up, you know, with what Netwealth is doing with their high net wealth and individual in, and what Praemium's offering is, and what you guys have rolled out, just for the benefit of us all, could you articulate what is your competitive advantage with the sort of non-custody/high-net-wealth versus the other two offerings?

Andrew Alcock
CEO, HUB24

I don't have details on doing as yet. I can certainly say that we already allow customers and/or brokers to trade with individual brokers across the marketplace and settle that back. We have deep heritage in non-custody administration. We have that linked to our platform products and offerings, so I really can't see that much of a difference in what's being talked about in the marketplace today, the details of it aren't there. So, having said that, we look after AUD billions of non-custody in industrial strength non-custody tech stacks. We're integrating those together. We have the Private Invest offering that is also targeted to that marketplace, with different rules and different legal structures. And so we work very closely with brokers. We have strong relations with platform clients, our stock brokers, because we understand their business model.

So we have a deep capability in that space, and I think we're a market leader, and I think our offerings are superior in many regards, and we wait to see the details of what Netwealth are talking about.

Lafitani Sotiriou
Senior Emerging Analyst, MST Financial

Thank you.

Operator

Thank you. Next question comes from the group. Please go ahead.

Speaker 15

Hi, guys. Thanks for taking time for my question, and congrats on a great result. Just a question on adviser, I guess you'd call it. You kinda note 5,200 advisers using the HUB platform, but that new adviser growth is obviously mechanically gonna start slowing down, given a hard cap on the number of advisers out there. So maybe if you can just talk to your strategy of growing out adviser density as you take, you know, your FUA per adviser up from... it's AUD 24 million up to closer to industry average. And on top of that, where do you think you can go to on a FUA per adviser basis, given your skew to more high net worth?

Andrew Alcock
CEO, HUB24

And thank you for the question. The strategy is not different to what we've been doing previously. We have been growing that adviser density or penetration for many years, and we articulate that. Right, but at some important time, would the trajectory of new adviser growth change? And we've said for some time, even in the last couple of years, where it's actually gone up remarkably, that it will level off, and we'll move around. So our strategy is to have solutions across different client segments and life stages, as we spoke about earlier in the pack. It's about leveraging those relationships with great service. It's about building technology features that help create productivity.

All of the things we talked about strategically in share of wallet from advisers, and it led to, as you've seen, the flows. So, you know, I can unpack that further. We have teams of people focused on individual relationships and how we help advisers do more. We have teams that help advisers transition clients from incumbent solutions to ours on a best interest basis, if it makes sense. So we have handholding services to actually accelerate. And so we've been doing that for some time and seen that results. In terms of what's possible, well, you know, as we said in the pack, we've got a stat there about how many have got above AUD 50 million, but advisers with AUD 100 million on the platform.

And so you could have easily said before, if you did the math, the market, you save advisers of their book.... Now 50% of their book, if you take AUD 85 million, is 42.5, and we're at 24. There's a long growth trajectory there. Is it unreasonable if you get 50% of the book? Not at all, and we've got people with more than 50% of their book. So hard to know there's a shift going on, but given the coverage of client needs, I don't, I don't understand why you can't get more than 50% of an adviser's book moving forward, and, and, and even higher, and there's evidence of that in our book as well. So, there is consolidation occurring to two or three players.

We intend to be a winner in that regard.

Speaker 15

I appreciate that. And just a very quick follow-up. Just in respect to some competitive disruption, particularly with the incumbents, is there an opportunity to really attack share here? And is there, you know, potentially an opportunity to spend some of that excess margin on sales and distribution to go after that short-term potential?

Andrew Alcock
CEO, HUB24

We certainly look all the time at our investment sales, distribution, and marketing, and go-to-market onboarding. We executives that sit in our operations team, building stronger relationships on the servicing side as well as on the sales side. We have increased investment in sales, and we've certainly got a stronger and growing pipeline from incumbent competitors. That does take time to translate, but there certainly is signs of growth from others who may not be on the boil or have dropped the ball in terms of their service proposition. We haven't seen a lot of that flow through in the half. We've seen some of that, but we think there's an ongoing opportunity, and we are investing in the right way to take advantage of that or maximize our opportunity.

And we'll continue to look at whether we-

Speaker 15

Thanks, guys. Appreciate it.

Operator

Thank you. Next question comes from the line of Siraj Ahmed with Citi. Please go ahead.

Siraj Ahmed
Equity Research Analyst, Citigroup

Morning, Andrew and Kitrina. Your comment on increased confidence driving the FY 27 full upgrade. Can you maybe just touch on the building blocks for all that, right? Is it, do you expect more flows, or is it the super transitions that you're continuing to see? Just keen to hear that because this year is very strong, and you're obviously guiding to a similar year next year, so would love to hear more about that. Thanks.

Kitrina Shanahan
CFO, HUB24

Yeah. So, to be very frank, it's obviously a very tricky time to be forecasting out because the momentum, everybody would have seen, you know, in the first half was significant, you know, has been significant. And so just that continued, just that, we're just to something more normal. But, what we're, what we're seeing and when we look at the pipeline, a very base case assumption, if you're assuming a 5% market, means, you know, you can back solve. But if you're gonna get sort of somewhere in the middle of the range, you're anywhere around the AUD 18-20 billion of net flows in 2026 and 2027. Obviously, got net flows that could be lower than that, or we've got net flows that could be higher than that, and we've got market assumptions above or below the 5%.

But if you're looking for the, what would be your absolute base case assumptions that would get you somewhere in the middle, you know, it's, it is around that 5% market and anywhere around the 18-20 or so of net flows.

Siraj Ahmed
Equity Research Analyst, Citigroup

Yeah, and, and just confirming there's no sort of large transition that you've sort of assumed in that, right? Like we've seen in the last few years.

Kitrina Shanahan
CFO, HUB24

Transitions at the moment. Obviously, we've spoken before about there's always, you know, the odd one coming along and conversations stapling, but we haven't assumed any large transitions in there. Although you could say at the upper end of the range, there's room for there to be a large transition in there, but we haven't assumed it in the base case. And the other thing, we did put a note on the slide with the full guidance, that we are expecting to retain, you know, a large part of the MDA portfolio. We've announced that we're have a, we have a new arrangement with Lonsec on that, and we're expecting to re-

Siraj Ahmed
Equity Research Analyst, Citigroup

Got it. Just quick, second thing. In terms of employee, it's close to 50 this half. Just keen to hear what the plan is for the next, for the second half, if you could. Thanks.

Kitrina Shanahan
CFO, HUB24

Yeah. So the hiring in the second half, if we're gonna hit anywhere between 18%-20% expense growth, as we've mentioned for the full year, then the hiring could be up to 100 FTE, but it all depends on the market, the capability, the quality, et cetera. And so I sort of put the 100 out there saying, you know, that's a, you know, a rough idea as to what sort of hiring numbers would there be, but that could be ±20 either way.

Siraj Ahmed
Equity Research Analyst, Citigroup

Okay.

Kitrina Shanahan
CFO, HUB24

Yeah.

Siraj Ahmed
Equity Research Analyst, Citigroup

Yeah, that's all. Thank you.

Operator

Thank you. Next question comes from the line of Anthony Hu with Ord Minnett. Please go ahead.

Anthony Nuccio
Private Wealth Adviser, Ord Minnett

Thank you, good afternoon. Just a question on your dividend payout ratio. You've maintaining 40%-60%. Just wondering, have you given any thought or consideration about raising this payout ratio given the strong cash flows?

Kitrina Shanahan
CFO, HUB24

It's absolutely a question that we get every half and particularly around the full year as well. We have a, and you can see it in the pack, we have a target payout ratio of 40%-60%, and as cash flows do grow, we do. You know, we've got this 84% correlation of underlying EBITDA to operating cash flows. So I think it, it's a reasonable expectation to assume that it's gonna grow, but I certainly wouldn't, we wouldn't be giving any guidance on that.

Anthony Nuccio
Private Wealth Adviser, Ord Minnett

Yeah, thank you. Sorry.

Andrew Alcock
CEO, HUB24

As I said, part of the drive was that was some of the changes to, and that needing to pop up for reg reasons, which took some of the cash there. So that, that's a timing thing. That's a one-off increase. And my comment would be the board is actively considering what our payout ratio would be in the future, although wanting to make sure we have flexibility for M&A and other activities as well.

Anthony Nuccio
Private Wealth Adviser, Ord Minnett

Yeah. Okay, thank you. And then just a follow-up. On the platform revenue margin, there's been a lot of discussion already around the cash management fee and trading activity. Just wanted to check, was that all purely volume driven, and there was no change to your rate cards?

Kitrina Shanahan
CFO, HUB24

Correct. That's exactly right.

Anthony Nuccio
Private Wealth Adviser, Ord Minnett

Okay, got it. All right, thanks for that.

Operator

Thank you. Next question comes from the line of Simon Fitzgerald with Jefferies. Please go ahead.

Simon Fitzgerald
Senior VP and Equity Analyst, Jefferies

Hi there. Thanks for taking my questions. I think that slide on page 11 really a powerful slide showing the amount of that comes from those existing relationships. I just wanna make certain that I understand the dynamic there. I believe that a financial adviser needs to sit in front of their client, get consent to be able to change over to a new platform. Firstly, is that the correct assumption to make, that they need a new statement of advice or something like that?

Andrew Alcock
CEO, HUB24

Absolutely. And you can't do a product selection without a statement of advice and a recommendation to the client's best interest in all circumstances. So, hence it takes five to six years for you to get a share of an adviser's book where they meet those requirements.

Simon Fitzgerald
Senior VP and Equity Analyst, Jefferies

Yeah. Okay, yeah, understood. So does that mean there's, you know, sort of longer term, there's actually some physical constraints about the size of inflows that you can get, just in the sense that, you know, it takes these sort of dynamics? And is there anything technology-wise that you can introduce to sort of speed up that process, maybe, or to assist?

Andrew Alcock
CEO, HUB24

Certainly we have a business enablement team, as I said earlier, that actually helps with that process and works with advisers and looking through their data and their book to see if there are opportunities where clients could benefit from a change in platform. Sometimes the drivers for that are not just price or sorry, in fact, they're never just price. They're about investment universe, they're about technology, they're about customer service proposition. They're about a whole range of factors, even your retirement income stream products. So we continually invest in technology and product and kit to have our value proposition resonate from a value perspective in an enhanced way for customers all the time.

Hence, the launch of Discover opens us up to a part of the market we didn't have access to before, where all of a sudden there's a good basis of advice to move to Hub. In the same way our private investor offer does that for high-net-worth clients. So our overall approach is to resonate with broader parts of the market and to do that. So does that mean there's constraints as to what you can get? Well, those constraints might be a constraint today, they might not be in the future, how you look at it. Some of the other reasons for not moving, though, is if you've got an embedded insurance policy and you change superannuation funds and you've got a health condition, you shouldn't do that. You have to think about tax and crystallization as you move as well.

So those things are both, you know, potentially constraints to inflows, but they certainly support retention for a business that's actually got a broad proposition. Actually, it's a benefit because you actually resonate, and it's harder for others to move. The other, the last thing that's important, if you're gonna pay AUD 1,000 or AUD 2,000 or even more for an adviser to move, to actually give you advice and move you from platform, there's a barrier there, that the cost to move is quite significant to the value proposition. So you won't incur that for a client for a AUD 50 difference in overall platform fees. You need to look at the holistic picture.

Simon Fitzgerald
Senior VP and Equity Analyst, Jefferies

That's very helpful. And sorry, just one more. Just in terms of that bit of, you know, transitions, in the last sort of few years and some larger ones at that, is there much concentration in that? I mean, by sort of massive, there probably should be.

Andrew Alcock
CEO, HUB24

It's across the book, into some of Kitrina's answer on those questions. You know, you've got lower balance accounts and higher balance accounts across the book, balancing out the overall impact on the book shape and how much, you know, revenue margin you get from different cohorts. It's representative of a big, broad distribution footprint across multiple client segments. There's nothing concentrated in there at all.

Simon Fitzgerald
Senior VP and Equity Analyst, Jefferies

Okay, great. Thanks. It's very helpful.

Operator

Thank you. Olivier Cullen, E&P Financial Group. Please go ahead.

Olivier Coulon
Executive Director of Small Caps Equities and Research Analyst, E&P Financial Group

Yeah, just going back to that cash and trading revenue, phenomenal outcome. Is there anything structural in the trading that you've done this half or enabled this half that's allowed you to lift that, you know, revenue generation from a given amount of trading volume? Or, or is it, you know, really, you know, actual market volumes and client growth that's driven the trading outcome?

Andrew Alcock
CEO, HUB24

Not remarkably so. We do actually have an experienced trading team, and we do have an ancillary service in there where we can actually do bespoke tra-- where there's large rebalances and so forth, which we can earn a slightly additional piece of revenue on, but not remarkably shifting that. It's incremental, potentially. There might also be some lower cost or procurement benefits from a third-party payaways in that number as well, in terms of the net result, but there's nothing remarkably structural. It's incremental. It is following market behavior as well. So the quantity is actually gonna be representative of what's going on in the market. That's fair comment.

Olivier Coulon
Executive Director of Small Caps Equities and Research Analyst, E&P Financial Group

Okay, I appreciate that. Yeah, so it does sound like you've actually negotiated some better deals with some of your kind of counterparty-

Andrew Alcock
CEO, HUB24

Marginally, yes. And we call that as we grow, our ability to net off trading, the price of trading to customers versus our cost in the marketplace, because we're doing trades, actually, over the years, has generally eked out a bit more. That benefit is in our size and scale as well.

Olivier Coulon
Executive Director of Small Caps Equities and Research Analyst, E&P Financial Group

Yeah, no, I get it. Appreciate that. All right, and then just the reduction in the platform and tech solution fee versus I think it was the second half of last year, about AUD 3 million. What drove that?

Andrew Alcock
CEO, HUB24

Bringing that up from the analyst and investor pack and the platform segment. Yeah. And so, we're always—with our scale, we're always negotiating with suppliers, extending contracts, et cetera. So just on a per unit basis, as we get bigger, we generally get better negotiations with suppliers. And so what I would say there is that the first half of 2026, you can assume that to be like your normal baseline going forward. But, and it is driven from things like the contracts and the negotiations.

Olivier Coulon
Executive Director of Small Caps Equities and Research Analyst, E&P Financial Group

Yeah. Okay. No, that's helpful color. Thanks a lot.

Operator

Thank you. Next question comes from the line of Hayden Nicholson with Bell Potter. Please go ahead.

Hayden Nicholson
Equity Research Analyst, Bell Potter

Oh, yeah, it's okay. My question's been answered. I tried to cancel, but, yeah, I'll hop back into the queue. Thanks.

Operator

Thank you. Next question comes from the line of Freya Kong, Bank of America. Please go ahead.

Freya Kong
Director of Equity Research, Bank of America

Hi, good afternoon. Thanks for taking our questions. Sort of linked to Simon's question, but there's a gap between your FUA per adviser of AUD 24 million versus the industry average of AUD 85 million, and you've said it can take up to six years for the benefits of new relationships to be delivered. Given you've got a pretty strong adviser book already, what's the timeframe you might expect for your average FUA per adviser to converge with the industry average?

Andrew Alcock
CEO, HUB24

Look, it happens over time. I'd say the best answer is five to six years from when they start, or and it depends what their view is. If there are still advisers who do use two platforms, who might have different solutions, but it has been moving up quite dramatically, Mil. I don't really have an outage. It's potentially accelerating or decreasing that timeframe, so it's new for us to see 92% of flows for that half coming through. So, but it is up, it is gradually over time.

Kitrina Shanahan
CFO, HUB24

It will be distorted by the fact that our adviser base is continuously growing. The new cohorts will always have a much lower balance, and so-

Andrew Alcock
CEO, HUB24

Well, that's been a drag on it as well. By cohorting, we're showing the difference.

Freya Kong
Director of Equity Research, Bank of America

Yeah.

Andrew Alcock
CEO, HUB24

But, yeah.

Freya Kong
Director of Equity Research, Bank of America

Yeah, it'd be interesting to see that analysis. Is there anything unique about your adviser cohort that means their average FUA might differ materially from the industry average? They might be younger, for example.

Andrew Alcock
CEO, HUB24

Possibly. We started as a managed accounts tech player, where you've got people who understood that proposition. So you know, you could argue that previously we had a younger or a more tech-savvy focused set of advisers. I think we're fairly well representative of the entire industry, and the industry shifted a bit. So, you know, we might have had that legacy. I think that's lessening, and we're more broad-based. We're more seen as. We're very much seen as a leading wrap platform, which would mean we'd have a cohort similar to the market. You've got the potential that you've got some more mature advisers who've been in the industry for decades, maybe attached to institutions, not having moved, who will leave the industry over time. That could sway.

That will very soon approximate the industry average.

Freya Kong
Director of Equity Research, Bank of America

Okay. Thank you.

Operator

Thank you. Once again, if you wish to ask a question, please press star one on your telephone and wait for your name to be announced. There are no further questions. We have a question that is on the line of Nick McGarrigle with Barrenjoey. Please go ahead.

Nick McGarrigle
Co-Head of Research, Barrenjoey

You obviously didn't spend a whole lot on development CapEx in the half year, which I guess is a good sign in terms of the underlying EBITDA was. Maybe just a comment around forward and, and if it's the-

Andrew Alcock
CEO, HUB24

Yeah, happy to grab that one, Nick. So, yes, it was lower. CapEx was definitely on platform segment. My comment there would be, look, year-on-year, I wouldn't be expecting it to go down. It's more of a timing difference, purely because, and it, we only capitalize technology development. We don't capitalize any other costs. And so there's an element of, you know, with some of the strategic work that we've been doing, the phasing as to when are we scoping and speccing out work versus actually doing development work. That's probably the largest driver as to why you might see a bit of a drop down in first half 2026, and you can expect to see it pick up again in second half 2026.

Nick McGarrigle
Co-Head of Research, Barrenjoey

All right. Thanks.

Operator

Thank you. There are no further questions at this time. I'll now hand back to Mr. Alcock for closing remarks.

Andrew Alcock
CEO, HUB24

Thank you very much, everyone, for coming along today and allowing us to talk about HUB24 and the great results we've got. Thank you for your interest and wonderful questions. We wish you all the best, and we'll see many of you as we go through a roadshow in the next week or so. Thanks very much.

Operator

Thank you. That does conclude our conference for today. Thank you for participating. You may now disconnect.

Powered by