Good afternoon, ladies and gentlemen. My name is Peter O'Connell. I am the Chair of Superloop, and thank you for joining us today at our 2025 Annual General Meeting. I would like to acknowledge the traditional custodians of the land on which we meet today, the Gadigal people of the Eora Nation. We pay our respects to their elders, past and present. I'm looking forward to engaging with you during the course of today's meeting. It is now well past 2:00 P.M. Sydney time, the nominated time for the AGM. I have been advised by our Company Secretary that a quorum is present, so I am pleased to declare our 2025 AGM open. As this is a hybrid meeting, shareholders can participate either via the online platform or physically at our venue today. It's good to recognize some old faces coming back to the AGM. Welcome.
The first item is the Board of Directors. I'd like to introduce them. So with me in Sydney, and I'd ask each director to put up their hand because they're not in the order, I'm going to call them out, and our CFO, Paul Tyler, our Managing Director and Chief Executive Officer, Vivian Stewart, Non-Executive Director, Drew Kelton, Non-Executive Director, Tony Clark, NED , Helen Livesey, Non-Executive Director, Gareth Turner, Non-Executive Director, Alexandra Cremon, Non-Executive Director, and Tina Ooi, our Company Secretary. We've also got at the end that handsome fellow, Dean Tognella, right up there as our CFO, so we welcome him. Pooja Patel, representing our auditor, is present. She's from Deloitte, and she's here in person. Welcome. We also have Derek Pocock and Adrian De Bruin from Baker & McKenzie, our external solicitors. Thank you.
Pooja is available to take questions on the conduct of the audit and the preparation and conduct of the independent external auditor's report at the end of the meeting. During the meeting as well. This afternoon, I'll make some introductory remarks regarding the company's performance in the 2025 financial year and then comment on more recent achievements. I will then hand over to our Managing Director and Chief Executive Officer, Paul Tyler, who can provide a more detailed review of Superloop's activities during financial year 2025, as well as some commentary on the outlook for the company. Following Paul's presentation, we will conduct the formal business of the meeting. Financial year 2025 has been another significant year for Superloop, and I'm pleased to report growth continues across all segments: consumer, business, and wholesale. We have now completed the second full year of our double-down strategy.
As we outlined in front of you last year, this strategy is aimed at delivering accelerated growth in both revenue and profitability by maintaining cost leadership, deepening and broadening our market penetration, and pursuing targeted acquisitions that enhance scale and capability. I'm pleased to report that in year two, that strategy continued to deliver results. Revenue increased by 31% to AUD 547 million. Underlying EBITDA grew by 70% to AUD 92.2 million. Once again, we achieved strong growth in new customers, up 60% to 731,000. Pleasingly, Superloop delivered a positive net profit after tax, a result for the financial year, the first such result for the company since the turnaround began in 2020. Superloop's performance in FY 2025 also attracted multiple accolades.
Superloop was awarded Ookla's Speedtest Award for the fastest fixed network, the Canstar Blue Award for Innovation Excellence for Refreshify, the Australian Growth Award for Business Services, in addition to inclusion in the Australian Financial Review's Fast 100 list, an Advertising Effectiveness Award, or EFI as it's known, and Customer Satisfaction Awards courtesy of WhistleOut. These awards recognize Superloop's absolute commitment to achieving outstanding performance, reliability, and speed for customers, resulting in its strong growth. Since our last AGM, we have entered into the S&P ASX 200 index. This inclusion of our company in the ASX 200 is a significant milestone and further highlights Superloop's success in delivering sustained value to its shareholders. Entry into the ASX 200 also reflects Superloop's position as a mature market participant. This is a position that is supported by successive business and wholesale contract wins throughout FY 2025.
An example is Superloop's appointment as the sole statutory infrastructure provider for the new city of Bradfield in Sydney, the first such city to be built in Australia in 100 years. In addition to impressive financial results, Superloop has made great strides in our ESG initiatives. Superloop is continuing to reduce the gender pay gap, now at 5.7%, enabling free internet under the School Student Broadband Initiative with more than 3,300 households connected and continuing our meaningful partnerships with the Humpty Dumpty Foundation, DV Collective, and Avinya Foundation, to name some of the many organizations the company supports. We also avoided 1.93 tons of landfill through the implementation of circular economy practices, and all Eastern Seaboard core routers were upgraded to more efficient models. We continue to work towards reducing our carbon footprint, and the Superloop Sustainability Council meets regularly to ensure enhanced governance of environmental initiatives across the company.
As we look forward into financial year 2026, the final year of the double-down strategy, Superloop will continue to focus on driving strong organic growth, making prudent investments that deliver value to shareholders, and building both the Superloop and the Exetel brands by providing an experience that customers will not only respond to and want to stay with, but also invite friends and family to join. I'd now like to make a couple of comments on the resolutions which we are putting to shareholders today. Our first resolution is the adoption of the remuneration report. Our approach to remuneration went through an extensive refresh ahead of the 2024 AGM. This year, we have continued to further strengthen and refresh our approach to our remuneration framework.
This includes the introduction of STI deferral, the introduction of a minimum shareholding requirement policy, and adjustments to our LTI scheme to better align with our position within the ASX 200. Such changes ensure our remuneration practices remain both competitive and transparent. As such, we ask that you support the resolution. Resolution two today relates to my re-election as Director. It's always a bit of an odd feeling to have to deliver your own bio, but I'm going to do my best. As you know, I was elected Superloop Chair four years ago in 2021. I have more than 40 years' experience in leadership, starting and building businesses, corporate and international business law, product and business development, marketing, and strategy. I have extensive board experience and, as you know, a passion for telco, tech, and digital innovation. Resolution three relates to the election of Ms. Alexandra Cremon.
Alex is a senior legal and commercial executive and deep experience in the technology, telecommunications, and digital media sectors. Alex has extensive experience in growing new businesses, driving transformation, and improving business performance and growth. Resolution four relates to the issue of shares to Origin Energy. As per the agreement between Superloop and Origin Energy announced on 13 March 2024, the Origin Energy agreement represents a significant step change for Superloop. We remain confident that the number of Origin customers will continue to grow and deliver increasing revenue for Superloop. Resolution five proposes a modest increase in the Non-Executive Director fee pool to allow for temporary fluctuations in the size of the board, if and when appropriate, in its orderly management of board renewal and succession planning. Resolution six relates to the approval of a grant of performance rights to our Managing Director, Chief Executive Officer Paul Tyler.
Resolution six is aligned with Paul's long-term incentive. The board believes that it is in shareholders' interest to provide the MD CEO with a market-competitive, equity-based long-term incentive to ensure there is alignment between shareholder outcomes and MD CEO reward and retention. On behalf of the board, we ask that you support all of these resolutions. I would like to thank my board colleagues for their continued contribution and commitment. Each board member is committed to ensuring that the board maintains the relevant skills, experience, and attention to detail that is expected of public company directors. On behalf of the board, I would like to thank each and every member of the incredible team at Superloop for their contribution to such successful financial year 2025. Finally, I would like to thank you, our shareholders, for your continuing feedback and support.
I'll now hand over to Paul for a review of financial year 2025 and financial year 2026 business update before moving into the formal business.
Thanks, Peter, and thanks to the board more generally on a great year. I'd like to start with saying how proud I am of the group's achievements in FY 2025 and the operational and financial performance that we've been able to deliver for our shareholders. The Superloop share price has experienced a 60% increase over the last 12 months. Probably should move to the right slide. A 60% increase over the last 12 months, significantly outperforming the market. This strong share price growth saw the company enter the ASX 300 index in September 2024. Just a year later, as Peter mentioned, we entered the ASX 200 index. The company performance is a testament to the strength of our simplified business, our low-cost operating model, our brand strategy, and the entire Superloop team.
Some of the 2025 highlights include the growth in customer numbers, which has been outstanding, growing approximately 60% in FY 2025 to over 731,000 customers, a 31% year-on-year growth in revenue to AUD 546 million, and delivery of the first net profit after tax since the turnaround plan was launched five years ago. Underlying EBITDA grew faster than revenue, up 70% year-on-year to AUD 92.2 million, and we generated gross operating cash flow of AUD 88 million, representing a 95% conversion rate of our underlying EBITDA into cash. If we jump to slide eight, you can see here a graphical representation of the exceptional performance we achieved in customer numbers, revenue, underlying EBITDA, and NPAT in the three years since the end of FY 2022. In the earlier years, our focus was on simplifying the business model, improving the cost base, adding capability where required, and building brand awareness.
The results of this heavy lifting have become evident in the recent years, with customer growth and profitability accelerating substantially in FY 2025. Our strategy has delivered clear operating leverage, with EBITDA margins expanding and underlying EBITDA growing at a faster rate than revenue. This has resulted in positive NPAT of AUD 1.2 million in FY 2025, as mentioned, and improvement of some AUD 16 million on FY 2024. Our current three-year strategy set a positive NPAT target for the end of FY 2026, pleasing that we've been able to deliver that some 12 months ahead of the plan. Jump to slide nine. Superloop Group achieved record NBN net adds in FY 2025, adding an additional 243,000 customers. As you can see from the chart on the left, we've significantly outperformed our peers on this metric. Through our retail and wholesale offerings, we ranked number one on NBN net adds for the 12 months to 30 June 2025.
The chart on the right shows our increasing slice of the NBN market. The challengers in the broadband space continue to increase their market share at the expense of older legacy brands and now represent more than 22% collectively of the NBN market. We see no signs of this trend slowing, and it's expected to provide a tailwind for our own brands and for our wholesale customers for years to come. We jump to slide 10. Importantly, in parallel with our strong financial performance, we've continued to drive new initiatives in each of the areas of environmental, social, and governance as we seek to operate the business in a sustainable and transparent manner that meets the expectations of all of our stakeholders. We're proud of the progress we've made over the last 12 months and will continue our ongoing efforts to uplift ESG principles across the business.
We now are looking forward to FY 2026. Trading performance in the first quarter has been strong and validates the decisions we took during the tail end of FY 2025 to position ourselves for a fast start to FY 2026. The consumer segment, in particular, continues to perform very well, with 26,000 new customers added in the first quarter alone. This is equivalent to our total net new adds for the whole of the second half of FY 2025. Year to date, we now have 33,000 net adds within the consumer segment. As planned, trading volumes are dominated by our primary brand, Superloop, with the relaunched Exetel One product normalizing after the encouraging first quarter. Our consumer segment is on track to deliver impressive market share gains in the first half of FY 2026.
Pleasingly, we continue to perform particularly well with high-speed plans, which sets us up for growth as NBN continues to execute on its fiber connect program with 4.6 million homes now eligible to upgrade to fiber. The much-discussed NBN so-called accelerate great product changes came into effect in September, bringing increased speeds to those on fiber and HFC. As we expected, following a brief flurry of immediate activity after the event, industry churn has now settled back to levels closer to normal. We expect the overall migration to the new 500 meg speeds to be a positive trend for us that plays out over a period of years rather than months. In the business segment, we added approximately 4,000 customers in the year to 11th of November.
Pleasingly, we've had significant large network and security wins with businesses such as ARB and MyCar, and order volumes to date have stepped up strongly in FY 2026. Smart Communities has again delivered on sales targets with some 10,000 new lots signed in the period to the 11th of November, continuing to build the forward contracted book that underpins our future growth in this critical market. As expected, our wholesale numbers in the first quarter have been influenced by the timing of marketing and campaigns of some of our key wholesale customers. Following the anticipated slower first quarter, in the six weeks to 11 November, we've seen a significant uplift in order volumes and activations, adding over 4,000 customers in that six-week period. As our wholesale partners have pushed harder into the market with marketing and compelling offers.
Much like last year, our expectations are for our wholesale segment to largely be a second-half growth story, and we're pleased that we are now starting to see the acceleration in customer adds to support that expectation. If we jump to slide 13, a significant achievement in FY 2026, in early FY 2026, has been the completion of our debt refinancing, which now provides us with a new AUD 300 million facility. Substantial improvements in terms and conditions have been achieved, including a material reduction in interest margins, demonstrating just how far the business has come over the three years since our last refinancing. The increased size and flexibility of our oversubscribed new facility supports future strategic deployment of capital and, of course, M&A. We're also pleased to announce that we completed the acquisition of Frontier Networks on the 31st of October.
This acquisition will add 10,500 secured fiber lots to our Smart Communities business, of which 4,700 are already connected and a book of further 5,800 contracted lots to be built. The new lots are in the burgeoning retirement living sector with key customers Avinya and Aura Holdings, complementing our market leadership in the tertiary student accommodation sector, as well as build-to-rent. As stated earlier, we have organically added more than 10,000 lots to the Smart Communities contracted book since the start of FY 2025. With those 10,000 new lots won and the acquisition of Frontier Networks, we have now added more than 20,000 new lots to our contracted book in FY 2026 so far. We are continuing to execute strongly on our ambitions for the Smart Communities business, which brings me forward to the progress of our double-down strategy.
As mentioned, our three-year double-down strategy is now in its final year of delivery, and pleasingly, we're able to confirm we are on track with our ambitious targets of more than doubling revenue whilst expanding underlying EBITDA. Notably, exceptional organic growth has run significantly ahead of our plan, the plan which was originally anticipating inorganic activities to do more of the heavy lifting. A product of this is we've been able to achieve that positive NPAT position materially ahead of the plan. Lastly, moving to guidance, we're pleased to provide FY 2026 underlying EBITDA guidance of between AUD 109 million and AUD 117 million, representing a year-on-year growth of between 18% and 27%. Underlying EBITDA is skewed towards the second half of FY 2026, reflecting higher marketing and OPEX spend in the first half, consistent with prior years.
Our CAPEX guidance range for FY 2026 is between AUD 32 million and AUD 35 million, excluding the IRU payment, with the increase on FY 2025, including the increased delivery of FTTP lots and the additional CapEx required to connect services onto our recently acquired UECOM network. The IRU with Unity was renewed in October 2025 with an investment of AUD 26.4 million, covering a renewed three-year period. With that, I'd like to take this opportunity to again thank you, our shareholders, for your support, and I'll hand back to Peter for the formal business of the meeting.
Thanks, Paul. Before we move on to the formal part of the meeting, there are a few housekeeping matters that I need to address, and they concern I'll now summarize the shareholder questions and voting procedures which apply to the meeting. As set out in the notice of meeting, there are six resolutions to be considered today.
The resolutions have been outlined and explained in the explanatory memorandum that was included in the notice of meeting. Each resolution will be put to the meeting with the exception of any that are not required to be dealt with in this way. Shareholders' questions, which are submitted online or over the phones, which are relevant to the resolution, will be read out by Tina Ooi, our Company Secretary, and addressed by either myself or Paul Tyler. I will then advise the number of proxy votes received on each resolution before moving to the next item of business. Any questions that come through relating to the general business of the company will be noted and addressed after the formal proceedings have been dealt with and the meeting is closed.
Ladies and gentlemen, may I remind you that only shareholders that are appointed proxies or corporate representatives of shareholders are entitled to make comments or ask questions or vote. For shareholders joining us online, instructions on how to lodge a question in writing or orally through the platform are set out in the online guide, which is at the bottom right of your screen. I encourage shareholders who have joined in today via the virtual meeting platform to submit their questions in writing as soon as possible. Instructions on how to ask an audio question are set out in the online guide. All questions should be directed to myself as Chair of the meeting, and I will then invite either directors and/or relevant persons to respond as appropriate.
We will address questions received from shareholders attending the AGM in person here in Sydney first, before moving on to shareholders' questions on the phone and finally questions received through the virtual meeting platform. The proxy votes received are reflected in our presentation slides today and will be displayed on screen at the appropriate time. All resolutions we put to the meeting today will be determined via poll. As disclosed in the notice of meeting, all undirected proxies given to the Chairman of the meeting will be voted in favor of each resolution. Shareholders here in Sydney who hold a white voting card can mark their votes for each resolution as we consider them today. Representatives from our share registry, MUFG Corporate Markets, will collect them from you at the end of formal business.
Shareholders participating online may submit their votes at any time by clicking the submit vote button at the bottom of their online voting card, and if you need further assistance, please refer to the instructions in the inline guide available on the virtual meeting platform. All of the resolutions that will be considered are ordinary resolutions and, as such, must be approved by a simple majority of votes cast by shareholders entitled to vote and voting on that resolution. Shareholders can submit their votes online until five minutes after the voting closes. Once the voting has closed, our share registry provider will tabulate the results, which will be released to the ASX as soon as possible today. The notice of meeting and explanatory memorandum has been released to the ASX, was published on our website on 14 October.
It sets out the details of each resolution being considered at today's meeting. Superloop has released a correction of the notice on 28 October 2025. The correction was in relation to the explanatory statement of resolution six. If there are no objections, I will take the corrected notice of meeting as read. The first item of business is to receive and consider the company's financial report, the director's report, and the auditor's report also for the year ended 30 June 2025. There is no vote on this item of business. A copy of the statements and reports were published in our 2025 annual report and sent to those shareholders who requested hard copies. Shareholders have also had the opportunity to view statements and reports on our website.
The purpose of this item of business is to provide an opportunity for shareholders to ask questions and make comments about the company's performance, operations, and management. For those who may wish to make a comment or ask a question regarding remuneration, please bear in mind that we have a separate item being our remuneration report, which will follow next. I will now invite questions and comments on the financial statements and reports. Questions may also be asked of the auditors about the conduct of the audit, the content of the audit report, accounting policies adopted by the company, and the independence of the auditor in carrying out the audit. Questions that have been submitted regarding other items of business will be held over until we come to those items at the general business of the company will be addressed after the meeting has closed.
I will now take questions from shareholders that are here in Sydney today. Are there any questions from the floor? Thank you. Are there any questions from shareholders joining online or on the phone for this item of business?
There are no questions from shareholders joining online or on the phone.
Thank you, Tina. Thank you. There are no further questions. We will now move to the formal resolutions. As a reminder, you can place your vote with respect to the resolutions put to the meeting at any time using our physical or virtual voting card. Resolution one. We will now proceed to resolution one, adoption of the remuneration report. Resolution one is to consider the adoption of the company's remuneration report for the financial year, 30 June 2025. The remuneration report is set out in the director's report in Superloop's 2025 annual report. Please note that the vote on this resolution is advisory only and does not bind the company or its directors. Voting exclusions apply to this resolution as set out in the notice of meeting. The directors abstain from making a recommendation respective of the resolution, and I now welcome questions with respect to the remuneration report.
Are there any questions from the floor? Thank you. Are there any questions from shareholders joining online or on the phone for this item of business?
No, there are no questions.
Thank you. As there are no further questions, I now formally move the rest of the motion that resolution one be put to the meeting in the form set out in the notice of meeting. Proxy votes received in relation to this resolution are being shown on screen. Please mark your votes for the resolution now. Moving on, resolution two, which is my reelection as a director. Given that this resolution relates to my reelection as a director, I'll pass the role of Chair to Helen, who is Chair of our Remuneration and Nomination Committee.
Thanks, Peter, and good afternoon, everybody. Resolution two relates to the reelection of Mr. Peter O'Connell as a non-executive director of Superloop. Mr. O'Connell retires in accordance with rule 19.3B of the constitution and ASX listing rule 14.4, and being eligible stands for reelection as a director. Details of the resolution of resolution two are set out in the notice of meeting, which we have taken as read. The directors, with Mr. O'Connell abstaining, recommend this resolution be approved by shareholders, and I now welcome questions with respect to this item of business. Are there any questions from the floor? Thank you. Are there any questions from shareholders joining us either online or via the phone?
No, there are no questions.
Thank you, Tina. As there are no further questions, I now formally move the motion that resolution two be put to the meeting in the form set out in the notice of the meeting. Proxy votes received in relation to this resolution are now being shown on screen. Please mark your votes for this resolution now. Thank you, and I'll now pass the chair back to Mr. O'Connell.
We will now proceed to resolution three, which is the election of Ms. Alexandra Cremon as a non-executive director of Superloop. Ms. Cremon retires in accordance with rule 19.2B of the constitution and ASX listing rules 14.4 and 14.5, and being eligible stands for election as a director. Details of resolution three are set out in the notice of meeting, which I've taken as read. The directors, with Ms. Cremon abstaining, recommend this resolution be approved by shareholders, and I now welcome questions with respect to this item of business. Are there any questions from the floor? Thank you. Are there any questions from the shareholders joining online or on the phone for this item of business?
No, no questions.
Thank you. As there are no further questions, I now formally move the motion that resolution three be put to the meeting in the form set out in the notice of meeting. Proxy votes received in relation to this resolution are being shown on screen. Please mark your votes for this resolution now. I'll now move to resolution four. We will now proceed to resolution four, approval of the issue of 2,162,350 Superloop shares to Origin Energy. Resolution four seeks approval that for the purposes of ASX listing rule 7.1 and for all other purposes, shareholders approve the issue of 2,162,350 Superloop shares calculated by dividing AUD 5 million by the 30-day VWAP as of the date Origin Energy achieved 200,000 of its broadband services customers on Superloop's broadband platform, being AUD 2.3123.
We go to a lot of decimal places there to Origin Energy, as described in the notice of meeting, which we have taken as read. The directors unanimously recommend the resolution be approved by shareholders, and I now welcome questions with respect to this item of business. Are there any questions from the floor? Thank you. Are there any questions from shareholders joining online or on the phone for the purpose?
There are no questions.
As there are no further questions, I now formally move the motion that resolution four be put to the meeting in the form set out in the notice of meeting. Proxy votes received in relation to this resolution are being shown on screen. Please mark your votes for this resolution now. Resolution five. We will now proceed to resolution five, approval of increase to non-executive director fee pool. Resolution five seeks approval that for the purposes of ASX listing rule 10.7, rule 19.5A of Superloop's constitution and for all other purposes, the maximum aggregate amount of directors' fees that may be paid to Superloop's non-executive directors per annum as remuneration for their services be increased by AUD 100,000 from AUD 1.2 million per annum to AUD 1.3 million per annum. Details of resolution five are contained in the notice of meeting, which we have taken as read.
The directors abstain from making recommendation with respect to this resolution, and I now welcome questions with respect to the remuneration report. Are there any questions from the floor? Thank you. Are there any questions from shareholders joining online or on the phone for this item of business?
No questions.
Thank you. As there are no further questions, I now formally move the motion that resolution five be put to the meeting in the form set out in the notice of meeting. Proxy votes received in relation to this resolution are being shown on screen. Please mark your votes for this resolution now. Resolution six. We now proceed to resolution six, approval of grant of performance rights to Mr. Paul Tyler, our Managing Director and Chief Executive Officer. Resolution six seeks approval that for the purposes of ASX listing rule 10.14 and for all other purposes, shareholders approve the grant of 305,693 Superloop performance rights and the issue of up to 305,693 Superloop shares on vesting and exercise of those Superloop performance rights.
Should the board opt to satisfy the award by way of a new issue of Superloop shares in respect of the long-term incentive for the financial year, 30 June 2026, to Mr. Paul Tyler under the executive performance rights plan as described in the explanatory memorandum. Details of resolution six are contained in the notice of meeting, which we have taken as read. The directors, with Mr. Tyler abstaining, recommend that this resolution be approved by shareholders, and I now welcome questions with respect to this item of business. Are there any questions from the floor?
I would like to know what are the conditions to be met for the performance rights.
Yes, thank you. What's your name? Thank you.
Yap Sim.
Yeah, thank you. Might actually ask Helen, are you able to answer that?
Yes, for the long-term performance rights, the 25% dimension is against a total shareholder return. Therefore, we measure against, for this purpose, the ASX 200 index, and 75% are measured against a metric of underlying EPS accretion. They are the two metrics for the long-term shareholder incentive scheme. Does that help answer your question, or would you like more detail? I'm happy to give you more detail offline if that's helpful.
I would like more details, please.
Okay. I'm very, very happy to take that offline and talk you through exactly how that calculation works.
Thank you. Any further questions? As there are no further questions, are there any questions from shareholders joining online or on the phone for this item of business? No? Thank you. As there are no further questions, I now formally move the motion that resolution six be put to the meeting in the form set out in the notice of meeting. Proxy votes received in relation to this resolution are being shown on screen. Please mark your votes for this resolution now. We have now come to the end of the formal items of business. Please ensure that you have cast your votes for each resolution put to the meeting today. Shareholders who are joining us online, please be reminded to click on the submit vote button at the bottom of your electronic voting card. You will have up to five minutes after the meeting closes to finalize your votes.
For shareholders in attendance here at Sydney, your card will be collected by representatives of MUFG Corporate Markets Australia shortly. Please put your voting card into the ballot boxes as they come around to you. They're coming around at the moment. The results of the polls will be announced to the ASX as soon as practicable after the meeting. This brings the formal proceedings to an end, and I now declare the meeting closed. I'd now like to take some time to address any general questions put to the board or Superloop's management team. Are there any questions from the floor? Yes, thank you.
I noticed in the CEO address.
Sorry, could you identify yourself?
Aaron Bowell is my name, the shareholder. I noticed in the CEO's address, just in relation to the wholesale net adds, we're a bit, I guess, a bit slower than usual. I'll just ask, interested in sort of the reasons why, the underlying reasons for that.
Okay, I'll ask Paul to address that.
Sure, thanks, Aaron. Certainly the net adds in the wholesale segment were behind where they were in the second half of FY 2025, but they were consistent with what was essentially the same trend in the first half of FY 2025, or you can go back even further before we were the supplier of some of the material wholesale customers there, even in FY 2024. Some of our larger wholesale customers, in fact, our largest wholesale customers are in the energy sector. They white-label our products, Origin Energy being an obvious example, and they have a seasonality, if you like, in the way that their business works, where they're more second-half biased towards their growth. Actually, it's a nice balance because our consumer businesses are more first-half oriented in terms of its growth profile.
You can see that our consumer business has done really well in the first half, and then we'd expect a slightly slower second half, again, consistent with the way we operated in FY 2025. Yes, it's weaker than it was in the second half, but it doesn't change our outlook for the year, and it's exactly as we expected it to lay out.
All right, thank you.
Thanks, Aaron. Thank you. Any other questions from the floor? I'll now ask, are there any questions from shareholders joining online or on the phone for this item of business, Tina?
There's one question from Eileen Sackett, and her question is, what are the main risks Superloop faces in today's climate?
Paul, you might take that.
Yep, certainly. So look, Superloop is a pretty defensive stock in the sense that, or a defensive business in the sense that the market that we operate in is an essential service. There is no lack of market demand for the products that we create. We are not exposed to tariffs. We are not exposed to foreign exchange or many of the sort of challenges that macroeconomic or sort of global trends expose. We also operate in the value part of the market, so cost of living pressures sort of actually come to more of a tailwind than a headwind for a company like Superloop. That said, we operate an extensive risk management framework. Vivian Stewart chairs our risk committee and identifies all the major risks you would expect for a business such as ours.
Obviously, cyber is a substantial risk for our business, and it continues to have a very high level of focus, regulatory pressures, competitive dynamics. There are a lot of risks in any business, and we think that we're very cognizant of those risks. We take great steps to mitigate those risks, but it'd be naive to say that we are a risk-free business. That said, we are well placed with where we operate in the market.
Thank you. No other questions, Tina?
No.
No, thank you. As there are no further questions on behalf of the board, I'd like to thank you for your attendance and participation today. Thank you for your interest, and we look forward to your ongoing support. As advised earlier, the results of the voting will be released to the ASX and published on our website once the votes have been counted. This brings us to the end of Superloop's 2025 annual general meeting. Have a great afternoon and evening, and feel free to stay behind after the meeting and meet any other directors you want to have a chat to. Thank you.