Good day, ladies and gentlemen, and thank you for waiting. At this time, we would like to welcome everyone to BBVA Argentina's 4th Quarter 2019 Conference Call. We would like to inform you that this event is being recorded and all participants will be in listen only mode during the company presentation. After company remarks are completed, there will be a question and answer session. At that time, further instructions will be given.
First of all, let me stress that some of the statements made during this conference call may be forward looking statements within the meaning of the Safe Harbor provisions found in Section 27A of the Securities Act of 1933 under U. S. Federal Securities Law. These forward looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward looking statements. Additional information concerning these factors is contained in BBVA Argentina's Annual Report on Form 20 F for the fiscal year 2018 filed with the U.
S. Securities and Exchange Commission. Today with us, we have Mr. Ernesto Gallardo, CFO Mrs. Ines Lanouce, IRO and Mr.
Javier Kelly, Investor Relations Manager. Mr. Kelly, you may begin your conference.
Hello, everyone, and welcome to the BBVA Argentina earnings conference call for a discussion of our Q4 2019 results. Before we begin our formal remarks, allow me to remind you that certain statements made during the course of the discussion may constitute forward looking statements, which are based on management's current expectations and beliefs and are subject to a number of risks and uncertainties that could cause actual results to materially differ, including factors that may be beyond the company's control. For a description of these risks, please refer to our filings with the SEC and our earnings release, which are available at our Investor Relations Web site, ir.bbba.com. Ar. Now, let me turn the call over to Ines.
Thank you, Javier, and thank you all for joining us on our Q4 2019 earnings conference call. Let me start by recalling some landmarks we achieved during this year. As a group, we reached the notable milestone of adopting a unique global identity, BBVA. This new identity reflects one of the values of the group. We are one team.
We'd emphasize the importance of and business goals. For the 5th consecutive year, BBVA Argentina remains the most recommended bank according to the study carried out by IPOS Argentina with measures retail NPS, net promoted score for the bank. Also the bank was able to conclude the cultural chain that had been proposed to begin operating under the agile methodology, which allows to put the customer first and to solve their needs. BBVA Argentina continues to be at the forefront using technology and data as the main management tool. During 2019, we reached 2.65000000 net active customers, up from 2.51000000 a year ago.
This represents a 5.5% increase in our active customer client base. The digital transformation process has continued to progress at a good pace having reached a new record of 66% digital active clients as of December 2019 from 60% a year ago. Similar, 54% of our customers interact with us through mobile phones versus 44% as of December 2018. These KPIs continue to be an important driver for us during of inflation motivated the execution of our restricted monetary policy with high interest rates and its consequent impact on the economic activity. In this context, the Argentine financial system has demonstrated its strength and resilience, maintaining strong balance sheet, high solvency and liquidity ratios and NPLs under control.
It is worth recalling that there has been a significant outflow of U. S. Dollar deposits after August 2019 primaries without these generating any liquidity program in the system and being able to satisfactorily meet all customer deposit demand. Now I will start commenting on the bank's 4th quarter 2019 and full year financial highlights. IBA Argentina has been able to deliver very good results based on an appropriate business strategy with digital transformation and operational efficiency as a tender pillar.
During 2019, we have been able to reach a record high net income that more than tripled the results of the previous year, ARS 31,400,000 versus ARS 9,700,000 and reaching an average ROE of almost 61%. BBVA Argentina's 4th quarter 2019 net income totaled ARS 7,400,000,000, a 100 and 53.5 percent higher than the ARS 2,900,000,000 posted a year ago and 33% lower than the ARS 11,100,000,000 posted last quarter, mainly explained by the increment in loan losses allowances, mainly explained considerable increase in Molcos provision from 75% to 100%, ARP 547,000,000 and by increasing of the operating expenses driven from the implementation of a one time provision in Q4 2019 of the efficiency plan the bank is already in carrying out. EBITDA Argentina 2019 results can be traced to the sale of the bank sale of the bank participation in Prisma, the high interest rate from Central Bank notes where the bank's excess liquidity was allocated and to the better funding mix, which allows the banks to protect the net interest margin. Excluding Prisma Se that took place during the Q1 of 2019, ROE and ROA would have been ARS 55.6 percent and ARS 7.2 percent respectively, and the result for the 12 months ended in December 2019 would have been ARS 29,000,000,000.
In the quarter, net interest income totaled ARS 16 800,000,000, 7.8 percent higher than the result posted in the Q3 2019 and 98.8 percent higher than the result posted 1 year ago. This performance can be traced to a 4.2 quarter over quarter decrease in interest income, mainly explained by the contraction of government securities as a consequence of the monetary policy implemented by the government and a 20.4% saving in interest expenses and evidencing the ability of the bank to reduce the cost of tax. In Q4 2019, interest on loans represented 59 percent of total interest income and interest on time deposits represented 85 percent of the bank's expenses. In Q4 2019, net fee income was ARS 1,600,000,000, 4% higher than the previous quarter. We saw an increase in credit card fees, driven by the effect of year end consumption and by the growth of fees income as a consequence of the increase of transactional activity.
However, this good performance was offset by high expenses and commissions paying fairly to debit and credit card issuers and to customer acquisition expenses. It is important to mention that through our campaign, BBVA Argentina registered more than 232,000 active clients during 2019 compared to more than 180,000 that had been acquired in 2018. This represents a 28% increase based on acquisition strategy to acquire new customers through nontraditional channels at branches, airport and call center. Net income from financial instruments at fair value increased sequentially, totaling ARS 2,000,000,000 visavis, ARS 1,400,000,000 in the prior quarter. The increase is a result of the uptake of Prisma valuation impacting in profit from private securities plus the interest of Prisma's put option valuation for an extra consideration of MXN 685,000,000.
In 4th quarter 2019, FX gains, including foreign currency forward transactions, totaled ARS 2,600,000,000, decreasing 31.3 percent quarter over quarter. This is a consequence of the lower activity due to the regulatory change implemented to the exchange market. Moving on to expenses, we experienced a sequential increase in the personnel and administrative expense line. During Q4 2019, personnel and administrative expenses totaled ARS 7,900,000,000, increasing 11% quarter over quarter and 65.5 percent year over year. Personal benefits increased 13.2% in the quarter, while administrative expenses increased 8.7% in the same period.
The increase in personnel benefit was mainly explained by mandatory salary increases agreed with the unions to adjust to the inflationary environment, oil and compensation scheme. The increase in administrative expenses was mainly driven by the expenses incurred in the modernization of equipment and ranches and by the depreciation of the pixel. As of December 2019, the accumulated ratio remained low, reaching 37% and improving for the 48.9% posted in Q4 2018. During 2019, personnel expenses grew in line with inflation, while administrative expenses grew above inflation, explained by the increment in Armand Transportation and by the impact of peso depreciation in dollar denominated expenses. It is worth mentioning that other reparational expenses reflect the one time provision for ARS 2,100,000,000 for the process the bank decided to implement in order to achieve better efficiency and agility in the decision making process.
BBVA Argentina effective tax rate was 12%, lower than the 29% accumulated during 20 18, mainly caused by the incorporation of the tax inflation adjustment in the Q3 of 2019. In terms of activity, the bank financing to the private sector totaled MXN 201,500,000,000, decreasing 4.9% quarter over quarter and increasing 14.5% year over year. BBVA Argentina consolidated market share over the private sector loan as of December 2019 reached 7.71%. Private loans denominated in pesos grew 9.8% quarter over quarter and 43.6% in the year. This was not the case for dollar denominated loans, which decreased both measures in pesos and in dollars.
The dollar portfolio was prudently reduced in order to adjust our risk exposure combined with a lack of demand for U. S. Dollar loans. Regarding the retail portfolio, including mortgage loans, pledge loans, personal loans and credit cards, credit cards was the one that grew the most 35.4 percent quarter over quarter and 72.6 percent year over year, clearly outpacing inflation. Our credit card financing market share improved 128 basis points to 12.19 percent from 10.91% a year ago.
Commercial loans include overdrafts, documents, leasing and other loans, contracted 21.5% quarter over quarter and 16% year over year, mainly explained by the prudential reduction of pre financing and export financing lines in U. S. Dollar dollar that were turned into paper. In the Q4 2019, gross loans to deposit ratio was 70.3% compared to 71.6% a year ago. Regarding exposure to the public sector, excluding Central Bank Instruments, this quarter BVA Argentina reduced its exposure measured as a percentage of offset to its lowest level in the last 2 years reaching 3.7%.
In the quarter, a total exposure to the packaged sector excluding central banknotes was $16,100,000,000 down from $17,900,000,000 in the prior quarter, which is mainly denominated in pesos or in U. S. Dollar linked securities. U. S.
Denominated notes, lesses represent less than 1% of the total security portfolio as of December 2019. As of December 2019, asset policy as a non performing loans over total loans reached 3.57%, mainly due to the contraction of the loan portfolio. Capite ratio reached 113.04%. During the quarter, the provision for Molino Canolas increased to 100% from 75% in the previous quarter, representing ARS 547,000,000. It is worth mentioning that Molina Canolas debt is still denominated in dollars.
On the funding side, private sector deposits in the Q3 2019 totaled sorry, in the 4th dollars 294,000,000,000 up 7.1% sequentially and 13.3% from the Q3 2018. Private sector deposits in local currency were 175,100,000,000 dollars increasing 14.6% quarter over quarter and 21.9% year over year. This is mainly explained by the increase in GEMA deposits, which offsets the fall in time deposits. Private sector deposits in foreign currency decreased, well measured in pesos and in dollars. As of December 2019, BBVA's transactional accounts, including checking and saving accounts, represent 68.7% of the total deposits from 65.3% a year ago, evidencing the ability of the bank to improve the funding mix.
EGR Argentina consolidated mark per share of the private sector deposit as of December 2019 reached 7.14% flat when compared with the 3rd quarter. In terms of capitalization, BBVA Argentina accounted an excess capital of ARS 29,000,000,000, which represent a total regulatory capital ratio of 17.8% and a Tier one ratio of 17.1%, the highest of the last 8 quarters. The bank's aim is to make the best use of this excess capital. The bank's liquidity ratio in pesos and dollars remained healthy at 61.9% 82% of total deposits as of December 31, 2019. Last yesterday, February 18, 2020, BBVA Argentina had decided to schedule the annual ordinary and extraordinary shareholders meeting for April 7, 20.20, where a $2,500,000,000 cash dividend distribution will be considered corresponding to the partial write off of the optional reserve fund for future profit distributions.
This distribution is subject to the Central Bank's prior approval. The aim of the balance is to protect the equity due to the uncertainty of the macroeconomic scenario and possible measures that could affect the capital ratio. Overall, despite the complex economic scenario in which the bank have been operating, the 4th quarter has been very positive, both for the great results obtained and for the balance sheet quality, which remains in terms of liquidity and and We will now take your questions. Operator, please open the line for questions.
We will now begin the question and answer session. Our first question comes from Alonso Garcia with Credit Suisse.
Good morning, everyone, and thank you for taking my questions. My first question is regarding the trade activity that you expect for this year. I mean, after trailing inflation significantly, what should we expect in terms of creating growth during 2020? And what lines should drive this growth? And the second question is on the Volumes and F expenses.
What should we expect in terms of OpEx growth this year? Should we see an original impact from this transformation and efficiency strategy? Or should we start seeing the benefits of this strategy this year? Please help us clarify that.
Alonso, nice having you at the call. Let's talk first about the credit activity, what happened in the quarter. As you know, quarter over quarter, it was a reduction of nearly 5 points due basically to the drastic reduction of U. S. Dollar loans and obviously because there is no loan demand in dollars.
If you would exclude the consolidation of promo in the 4th quarter, basically the consolidation of the 3 companies, the growth would have been 8.1%. Again, that growth on a year over year basis was mainly driven by the credit card line, which grows way above inflation, mortgages with the effect of the loans that are tied to inflation and especially it's offset by commercial loans that were reduced because of the less U. S. Dollar loans. Going forward, during January, almost as of January 2020, the bank has been growing in loans over the system.
Basically, the portfolio that is growing a little bit faster is a commercial portfolio. We are offering mainly peso loans and definitely we are in a position that we would like to keep offering loans in dollars, but there is no demand. So basically, that's what we're seeing. Obviously, you are seeing wins of consideration. January is seasonally low.
And also because of the macroeconomic scenario where things have still not been decided, probably the credit activities stopped, it sort of stopped. For the year, we are expecting for 2020, we're expecting loans to grow above inflation. We are projecting an inflation for 2020 around 50 percent. And let me add also that we are projecting deposit growing a little bit below inflation. Regarding your expense, your Espenla question, as we mentioned, we did a one time provision that affects other operating expenses.
That provision is in line with the digitalization transformation strategy and we need the bank to adapt its organization and capture these advantages. Just to give you an example, we're in the process of merging 5 branches, 2 in the city of Buenos Aires, 2 in the Buenos Aires province, 1 in Santiago de Queiro in the coming months. All of the pipes were rented. Headquarters areas are also considering this strategy and this will help improve our efficiency ratio mainly coming from the digitalization transformation plan that goes along with provision is at one time that we implemented in the 4th quarter. The implementation has already started and you're not that effect you just had it one time in the 4th quarter.
We have.
Exactly. In the during the 2020, you should have a positive effect from this efficiency you will start doing or you already started doing. The rest of the line, personal expenses, probably growing a little bit below inflation definitely and administrative expenses the same.
Okay. So overall, with this provision that you already made in 4Q, for this year, for 2020, we should see OpEx growth overall OpEx growth below inflation definitely, right?
Yes. Yes, because of the efficiency plan you have already started to implement.
Okay. Thank you very much.
Our next question comes from Gabriel Nobrega with Citibank.
Hi, everyone, and thank you for the opportunity to ask questions. We are already in the 2nd month of the year and the new administration has already been in the post for a few months. So being that we have a much more clear picture than what we had in the past conference call, I would like to impose a question of taking into consideration what we've seen over the last 2 to 3 months, what do you believe are going to be the main challenges and the opportunities for the bank in during this year? And I'll make a second question afterwards. Thank you.
I wouldn't say, Oda, I think your point that the Doren has been in place for 2 months, but the scenario is still not clear. The main point that needs to be clear out is the renegotiation of the debt. And I think that's a trigger for them to be able to see how the government is going to continue managing the country in the coming months. So I think we still are and we still have a high uncertainty on where the country is going. Being that said, the bank obviously is going to protect its capital.
That's why the you can see that the proposal we did for dividend is the payout ratio is low compared to previous year. And basically, it's to protect the capital in case new measures arise from the government. We want to still have a higher buffer above the regulatory capital. We're going to keep protecting liquidity. And regarding activity, we will accompany the economic cycle.
As I was mentioning before, the reduction we did in U. S. Dollar loan, which is a big portion of our was a big portion of our portfolio, in some part was proactive to protect the balance sheet, but also we are not having demand for U. S. Dollar levels.
Maybe let me add some ideas about it, about this question. After some months, what we know right now is that these government and the Central Bank, both of them, they are keeping an open dialogue with the banking some measures that they are thinking to take. So we are ex ante. We are, let's say, communicating all the impacts that we see of each of the different measures they are trying or they are thinking to take. So in that sense, let me also add that we have a huge reserve requirements right now for the banks.
So there is enough available space in some cases to reduce that reserve requirements to let the banks to manage the difference measurements that the government is taking right now in order to compensate if there is a cost for the banks. So in that sense, what we see we've seen right now until now is that the government is not taking, let's say, really strong measures that will put in danger or in risk the banking activity. So the good thing is open dialogue with the system, with the banking system and enough available space to be compensated for some of the measures that they are taking. So this is good. And in all the different new regulation they implemented in the last weeks, Most of them or the majority is going to create a good environment for loan growth.
Even on despite the negative, we could think about it in negative trends, the reducing in interest rates, the cutting rates. On the other hand, we are managing the customer spread to deal with this reduction in interest rate. So we think that we can manage this situation that we have right now after, as you mentioned before, a couple of months of this new government.
All right. And if you allow me just in follow-up here, do you believe that seeing that maybe the Central Bank isn't going to be isn't going to interfere as much as we might have thought a couple of months back and it's willing to talk to you guys, other banks as well, promote this in space where maybe banks will be able to land again? Do you believe that this is the main factor behind your guidance of loan growth coming in above inflation? Or are you in fact maybe starting to see a bit more demand, especially on the retail side?
Well, what we think is well, 2 issues here. We've seen that in the wholesale part of the portfolio, we have a start in point really low. So we are expecting a clear recovery from that side of the loan portfolio. In the retail side of the portfolio, we have 2 main, let's say, products, personal loans and credit card loans. In the credit card loans, of course, there is some measures that the government has taken right now and we have seen a clear increase of that part of the portfolio that has been compensated even if we receive a small interest rate, we are being we have the compensation coming from the reserve requirement.
So this is a good thing because we are we have seen right now an increase in that portfolio at all in good interest rate considering the release of the reserve requirements. So on the other hand, sorry, I didn't understood properly your question related to the Central Bank. Will you please elaborate a little bit more? At the beginning, you mentioned something about the Central Bank.
I was just wondering if with the Central Bank maybe being more willing to talk with the banks and other players, if you don't believe that there will be a higher interference like the one we had in the previous administration when interest rates were capped, fee rates were capped as well, banks weren't able to distribute dividends?
Well, the Central Bank is intervening in the market trying to create the conditions for some growth. But at the same time, as I mentioned before, they are keeping an open line in order to discuss with the banks every step they are thinking to take. So what I feel and what I see is that this Central Bank is considering really they're considering the different impacts they can of the new regulation they are launching to the market. So in the being in the market, yes, on their under their responsibilities, mainly considering the interest rates movements and the cuts they are doing. So they know they are cutting rates, but on the contrary, they are letting the banks with enough freedom to take their decisions in terms of pricing management.
So honestly, I think that before December, you could think about a tough or let's say more, how can I say, strong or stronger measures that for the time being they are taking right now?
Perfectly clear. Thank you so much.
And our next question will come from Carlos Gomez with HSBC.
Hello, good morning and thank you for taking the questions. Sendero, many I'm going to ask 3 if you don't mind. First, I'm surprised that you mentioned a 50% loan growth that seems way above where we are today. And again, I understand the stimulative measures that the government wants to introduce, but we wanted to clarify where exactly you think that, that is going to reflect it and when? Second, I would like you to comment about the tax rate for 2021.
You paid, as you mentioned, at 33% 12% last year. We know that you have inflation accounting this year, but we would like to know where you expect your effective tax rate to be. And finally, we would like to know if you expect your ROE to be above inflation this year and can you be reporting inflation adjusted terms? So probably the result itself will be positive or negative depending on that.
Thank you. Carlos, sorry, could you repeat hi, this is Ines. Could you repeat the first question? That was not clear enough.
Yes. Can you give a bit more clarity as to why you expect loan growth to recover all the way to 50 percent and whether that should be more on wholesale or on retail?
Okay. Yes, Regarding loan growth, basically it would be growing with consumption. The government implementing measures and promoting consumption and we come from a very low starting point. So the increase going to be very evident. That's why we're projecting loan growth a little bit in line with inflation and deposits below inflation.
And we are projecting an inflation of 50%. And we have see what the final inflation is. Regarding tax rates, you should take into consideration that there was a new implementation issued that for 2020 supposedly the tax rate, which is regulatory tax rate should be 25% that was stopped and the regulatory tax rate should be 30% as a regulatory that you should consider for your model. Going forward, what finally effective tax rate is going to depend on the inflation that we are going to be applying to the balance sheet as inflation starts to occur. Probably you can take as a reference the 4th quarter tax rate that you calculated in around 5%, if I'm not mistaken, or 5%.
So just to clarify here, your tax will be applied on your gross income in nominal terms or in inflation adjusted terms? The 30% will apply to your inflation adjusted earnings or to your nominal earnings?
Through inflation adjusted.
So it
will be 30% of inflation adjusted earnings?
Okay. You're going to have the if you see the P and L after the result from the subsidiary, there's going to be a new line called Resultable Partition Monetaria, where you're going to apply the effects of inflation to your balance to your P and L. And then you're going to calculate the income
All right. And in terms of your returns above or below inflation for the year?
What? Sorry?
Do you expect your returns I mean, given that we have such a sharp reduction in interest rates and presumably a contraction in margin, do you expect your return on equity to be above the level of inflation in 2020?
It's going to be difficult. It's going to be difficult to say right now because the first point is we don't know exactly where going to be the inflation rate for the year, but considering 50% which is our expectation, I think it's difficult to say it right now because we are in the middle of a period where the government is changing every regulation. So it will depend mainly also of the on the reserve requirements that if the Central Bank is going to change this, then we would have more opportunity to see return on equity around inflation levels. So my view right now is that it is going to be really difficult to have a return on equity above inflation rate. It is the answer.
And sorry to insist, if that is the case, if your return on equity is not above inflation, since you will be reporting an inflation adjusted terms, that means that the bank may actually report a loss in inflation adjusted terms. Is that correct?
No, no, no, no. We are not going to reflect a loss. In fact, we are expecting to not to have a positive result even considering the inflation adjustment. So the idea is that it will depend on your equity, of course. So you don't need to have a return on equity, let's say, below inflation.
But this doesn't mean that we are going to have a loss instead of a profit.
Okay. All right. Thank you very much.
As I'm showing no further questions, this will conclude our question and answer session. At this time, I would like to turn the floor back to Mrs. Inez Lanouze for any closing remarks.
Thank you, operator, and thank you all for joining us today. We appreciate your interest in the company. We look forward to meeting more of you over the upcoming months and providing financial and business update next quarter. As usual, if you have any further questions, please do not hesitate to reach us and we'll be happy to follow-up. Thank you and enjoy the rest of the day.
Thank you. This concludes today's presentation. You may disconnect your line at this time and have a nice day.