Grupo Televisa, S.A.B. (BMV:TLEVISA.CPO)
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Earnings Call: Q1 2023

Apr 26, 2023

Operator

Good morning, everyone, welcome to Grupo Televisa's first quarter 2023 conference call. Before we begin, I would like to draw your attention to the press release, which explains the use of forward-looking statements and applies to everything we discuss in today's call and in the earnings release. I will now turn the call over to Mr. Alfonso de Angoitia, Co-Chief Executive Officer, Grupo Televisa. Please go ahead, sir.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Thank you, Ken. Good morning, everyone, and thank you for joining us. With me today are Pepe Toño González , CEO of Cable, Luis Malvido, CEO of Sky, and Carlos Phillips, CFO of Grupo Televisa. During the first quarter, Grupo Televisa's consolidated revenue reached eighteen and a half million pesos, representing a slight year-on-year decline of 0.5%, while operating segment income reached 7 million pesos, equivalent to a year-on-year decrease of 3.4%.

Revenue growth at our residential operations in Cable and our other businesses segment was partially offset by declining revenue at Sky and our enterprise operations in Cable. We ended March with a network of 19 million homes after passing around 290,000 new homes during the quarter.

We also delivered more than 290,000 fixed RGU net adds in Cable, ending the first quarter with 16 million fixed RGUs. We are confident that our wide geographic footprint and solid competitive position will allow us to keep delivering solid RGU net adds and gaining share of RGUs throughout 2023. Our Cable RGU has been relatively stable over the last few quarters, we expect it to increase slightly in the second quarter due to the price increases we implemented earlier this month. This our ongoing Cable RGU net adds momentum should allow us to accelerate revenue growth at our residential operations.

While we continue to face a challenging environment at our enterprise operations in Cable, we are determined to stabilize this business throughout this year. At Sky, we believe the transformational measures implemented during the second half of 2022 will allow us to gradually achieve sequential operating and financial improvement over the coming quarters. Pepe Toño and Luis will elaborate on the operating and financial performance of each of our core consolidated segments in their remarks. Let me walk you through TelevisaUnivision's first quarter results released yesterday morning.

The company delivered another solid quarter with revenue of $1.1 billion, growing 6% year-over-year, while EBITDA of $361 million declined by 10% as streaming investments related to the new exclusive content, sporting rights, marketing, and technology increased following the launch of its advertising and subscription services during the second and third quarters of last year, respectively. It is important to highlight that TelevisaUnivision's EBITDA decline during the first quarter represents a sequential improvement driven by lower streaming losses, excluding the benefit from non-recurring revenue and EBITDA related to the monetization of the World Cup rights and very strong political advertising due to midterm elections during the fourth quarter of last year.

During the quarter, revenue growth at TelevisaUnivision was driven by solid increase in consolidated advertising and subscription and licensing revenue of 6% and 7%, respectively. In the U.S., advertising revenue increased by 2% year-on-year or 5% excluding political and advocacy, while we benefited last year from COVID advocacy related spending. We continue to outperform the market, which according to MAGNA, declined 6% during the first quarter, leaving us with 8 % points of outperformance. This reflects a revamped approach to advertising sales with a broader portfolio of solutions that includes both linear television and streaming. In Mexico, advertising revenue growth of 14% year-on-year was driven by the appreciation of the Mexican peso, strength in both linear and streaming, and the 2023 calendar year upfront, where we secured record advertising commitments.

In local currency terms, advertising revenue in Mexico increased by 4% year-on-year. Consolidated subscription and licensing revenue increased by 7%, driven by growth in both the U.S. and Mexico. This growth was primarily driven by the launch of ViX+'s premium subscription streaming tier. In the U.S., growth at 5% also reflected subscriber declines in traditional MVPDs in line with the market. That was partially offset by growth in virtual MVPDs. In Mexico, growth at 13% was driven by the appreciation of the peso, modest growth in linear subscribers, and higher pricing. In local currency terms, subscription and licensing revenue in Mexico grew by 4% year-on-year. Regarding ViX, we're extremely proud of what we have accomplished since fully launching our 2-tier streaming platforms last year. Revenue for the first quarter was very strong, particularly considering how young the platform is.

This is already the largest Spanish language streaming platform in the world. Our engagement metrics were equally impressive, with 26% growth in total streaming hours per user over the course of the quarter. This is remarkable considering that the comparable period had the World Cup. To sum up, we are optimistic with the start of 2023 from both an operating and financial perspective at TelevisaUnivision. We grew revenue across all business lines and geographies. In the U.S., advertising revenue continues to outpace the market, reflecting growing advertiser recognition of the power and value of our audiences as they shift share away from an overspent general market. In Mexico, the reach of our linear and streaming platforms is second to none, making them the best choice for advertisers.

This was evident in our record-setting upfront. In addition, ViX's first full year live represents a very powerful growth engine for our company, with very encouraging increases in engagement and consumption, great momentum with advertisers, and continued narrowing of losses as we progress towards profitability. Let me turn the call over to Pepe Toño, CEO of Cable.

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

Thank you very much, Alfonso. We are very happy with the continued momentum in operating metrics and quality of service at our residential operations in Cable during the first quarter of 2023. Let me provide some highlights. Net adds grew by 296,000 RGUs, the fifth consecutive quarter with close to 300,000 RGU net adds. Gross adds totaled 1.3 million fixed RGUs, the highest quarterly figure in the history of the company, even exceeding the COVID lockdown months, while our churn remained stable. The positive trend in broadband RGU net adds continued with 85,000, an uptick over the previous quarter. Although slowing, video continues to be a success story. We added 31,000 video RGUs. Our distribution agreement with ViX continues to gain traction. Our product mix remains stable. Triple play packages account for close to two-thirds of our sales.

Double play adoption continues to grow, underpinning our broadband net adds. This is our highest margin service, so we keep enhancing its product offering. We expect to pass 900,000 new homes this year, slightly surpassing last year's marks while keeping our CapEx at similar levels to last year. In short, the realignment and simplification of our product line, the improvement in quality of service and customer experience, and our home staff expansion plan continue to translate into record levels in almost all of our operating and quality of service metrics. The goal we set a year ago in our residential operation was to regain RGUs and subscriber growth to solidify our market share while keeping ARPU stable. We continue to achieve that. These strong operating metrics in the residential segment have begun to translate into revenue growth acceleration.

Moreover, on April 1, we implemented a price increase, which should contribute to improve our financial indicators. Our focus will be on containing churn while maintaining the level of gross adds. Our residential operations revenue growth accelerated to 4% in the first quarter of 2023, from 0.9% in the fourth quarter of 2022. EBITDA increased by 1.4% in the first quarter of 2023, compared to 1% in the fourth quarter of 2022. Enterprise operations, which account for roughly 12% of our Cable segment, continued to face headwinds in revenue and profitability. Revenue fell by 4% in the first quarter. EBITDA figures were also affected. To contain costs, we embarked on a company-wide structural cost-cutting program along the following three pillars.

The restructuring of our enterprise operation includes taking advantage of technical synergies between the residential and the enterprise operations, which are quite important and include mobile MVNE solutions. Revamping the product line for middle enterprises that have been historically underserved and offer huge potential. The commercial restructure includes compacting regions and middle management, rationalizing stores on a nationwide basis, optimizing our sales force between in-house sales personnel and outside distributors. The back office and internal organization pillar includes optimizing office real estate, fleet management, software licensing, and optimizing technical installation materials. We are also going through a bottom-up revision of all of our CapEx investments and processes. These efforts should contribute to improve our free cash flow generation in the short and medium term.

Over the coming quarters, we expect residential RGU net adds to remain at similar levels to those of the last few quarters, while residential operations revenue growth should accelerate due to the price increase. Two, there are still challenges in the enterprise segment which require structural changes that are in the process of implementation. Before turning the call back to Alfonso, let me say that we are confident that the expansion to selected locations over the last couple of years, the price increase in our residential operations, and our solid product and quality of service should allow us to keep growing during 2023.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Thank you, Pepe Toño. Let me turn the call over to Luis Malvido, CEO of Sky.

Luis Malvido
CEO of Sky Mexico, Grupo Televisa

Thank you, Alfonso. Let me share with you an update on Sky's first quarter operational financial performance. Starting with our DTH business, the new commission scheme for our sales force we introduced last September intentionally reduced gross adds to improve sales quality. In this regard, we are already seeing an increase in customer statement rate, which will bring better revenues with less acquisition costs. Altogether, this new scheme is leading to lower CapEx, and so higher return on investment. Unfortunately, during the rollout of the process of this new scheme, we experienced some implementation struggles which led to 7,000 post-paid cancellations this quarter.

Nevertheless, this is a one-off effect. Furthermore, this quarter, our sales were impacted by the migration of the provisioning platform. This upgrade, very close to end of life, was required to update our technology and also as a preparation for transition to cloud. This project is nearly completion, and we expect to see significant improvements in our ability to serve our customers more effectively and efficiently. In addition, one of the positive outcomes of the World Cup promotions was the substantial growth in Blue To Go, our OTT business, during the quarter. A number of customers that used that OTT for free during the event are now paying a monthly subscription fee that represents a net gain of 75,000 new customers.

Moving to new business opportunities, this month we have relaunched the mobile offer with a more competitive value proposition and a new marketing campaign. Besides, later this quarter, we will launch the already announced new fixed broadband service in partnership with izzi, both under a single family brand, Sky. Even a small stake of these two massive markets will have tremendous impact on Sky's financials. Now, let me walk you through our financial results for the quarter. First, it's worth highlighting that when excluding the effects of the World Cup on Q1 seasonality, revenues remained stable on a sequential basis for eight consecutive months. Having said this, on a year-on-year comparison, revenues declined 11.7%, reaching MXN 4.7 billion, driven by the subscriber base drop, partially offset by March 22 price increase to prepaid video customers.

Operating segment income decreased by 13.6%, reflecting the beforementioned lower revenues, partially offset by a decline in the cost of goods sold. Operating segment income margin for the quarter was 34.5%. Last year, we developed an ambitious simplification program aimed at improving efficiency and streamlining operations throughout the entire organization. This program has a projected full year impact of over MXN 600 million, and as of March, 47% of the identified savings were implemented are now in a delivery process.

On the CapEx front, we invested $42 million during the quarter, which represent an outstanding 23% decrease year-on-year. As I mentioned in our previous call, in 2023, we are targeting a material decline in CapEx compared to 2022. The lower capital intensity is mainly a result of those measures we have taken to improve return on investment. As a result, EBITDA minus CapEx grew 12% year-on-year from MXN 739 million to MXN 832 million this quarter. Before turning back to Alfonso, I'd like to emphasize that we remain confident in our ability to reverse the top line downward trend and achieve year-on-year growth by Q4 this year.

Our confidence is grounded in the comprehensive transformational measures we are implemented, which includes, together with the, sorry, stronger product portfolio, now adding mobile and fixed broadband service, customer lifetime value management, field service and customer care transformation, management initiatives, and a robust efficiency program.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Thank you, Luis. To wrap up, Bernardo and I are optimistic about our operating and financial growth prospects for 2023. At TelevisaUnivision, the very strong uptrends already announced, both in the U.S. and Mexico, and the first full year live of our global streaming platform should allow us to deliver solid revenue growth for the third consecutive year. Particularly excluding the non-recurring benefits related to the monetization of the World Cup rights in Mexico and Latin America, and very strong political advertising due to midterm elections in the U.S. in 2022. At Grupo Televisa, the strong Cable RGU net adds momentum of the last several quarters and price increases implemented earlier this month should continue to accelerate residential revenue growth of over the coming quarters, partially offsetting inflationary pressures in our cost structure. In addition, we are implementing a cost-cutting program at our Cable operations.

Finally, at Sky, we are targeting to reach a sequential inflection point in revenue over the coming quarters while improving free cash flow generation. Now we are ready to take your questions. Ken, could you please provide us with instructions for the Q&A?

Operator

We will now begin the question-and-answer session. To ask a question, you may press star then one on your touchtone phone. If you're using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then two. At this time, we will pause momentarily to assemble our roster. Our first question will come from Lucas Chaves with UBS. You may now go ahead.

Lucas Chaves
Analyst, UBS

Hi. Good morning, everyone. Thanks for having my question. My first question is: In the last call, you quoted a quote of the year in a proportion of 17% of ARPU versus the total Cable. How you're seeing fiber now in the first quarter, and how do you think it will end in 2023? My second question is regarding the progression and competition in certain regions. How do you see the home expansion taking place, and where do you see the highest competition? Thank you.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Hi, Lucas. Yes, as to our network, I'll leave it to Pepe Antonio to expand on this. What's very important to focus on is that we have a very competitive network of over 19 million homes passed. We currently have those 19 million, out of which two-thirds is either fiber deep or fiber to the home. We are already upgrading to DOCSIS 3.1. This allows us to provide high-speed internet of up to 1 gig. We have a very competitive network. We have been investing on it for a long time, and that's the result of being able to deliver those speeds. We feel very confident about our network.

I'll leave Pepe Antonio to talk about the network in general, in further detail, and also about the regions and where we're competing.

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

Thank you. Thank you, Alfonso. Well, just to provide further color on what Alfonso has already said, we are very confident on our network. Besides the speeds, let me also say that the quality of our service has increased quite importantly in the last year. Just to put some numbers further in, we expect to close by the end of 2023 with 20% of our network being FTTH, fiber to the home. We expect to have fully deployed 31% of the network with DOCSIS 3.1, which allows us to provide 1 gig immediately.

As Alfonso said, overall, two-thirds of our network is either fiber to the home or fiber to the curb, which allows us to quickly upgrade it to 1 gig quite readily. We're very happy with the way our network is functioning, both in terms of the mix between FTTH and high-speed HFC and the quality of our service. Regarding your second question, let me just remind you that in 2021, we had a very large home pass expansion of 2 million homes. In 2020, we also had 870,000, so almost 900,000, and we plan to expand in 2023 another 900,000.

This is quite a substantial expansion plan during this in the last three years or for the last three years. What we're seeing is penetrations in cities between, you know, after about 12-18 months, penetrations in cities oscillating between 12% and 20%. The highest competition is, of course, where all of the players are. There are some cities where we are expanding where not all of the players are in the same city, and we are expanding faster. I hope that was clear in your answer.

Lucas Chaves
Analyst, UBS

Thank you very much. It was very clear. Thank you.

Operator

Our next question will come from Till Moles with Schroders. You may now go ahead.

Speaker 10

Hello, thanks for taking my question. It's on broadband pricing. You mentioned price increases there. Can you elaborate a little bit, please? Kind of what magnitude? If it only applies to new subscribers or also to the base, and what % of the base? If you see more price increases going forward as well. Related to that, you mentioned that revenue growth in Cable is to partially offset inflationary pressures. That's only partially you said? That means that overall inflation is going to be having the upper hand, or how should we interpret that?

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Thank you, Till, for your question. I'll ask Pepe Antonio to answer it. It has to do with our pricing increases that took effect in April and also inflationary pressures.

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

Thank you very much, Alfonso. I should start by saying that we were very cautious with the price increases that we implemented in April first. We did not apply the same price increases to all of our plans. The price increases depended on the package and the region to keep us competitive vis-a-vis our, you know, our competitors. The price increases oscillated between MXN 30 and MXN 40, equivalent to an increase in ARPU in the low to mid-single digit % range. Since we implemented the price increase 3 weeks ago, as expected, we have seen a slight increase in churn related to the increase. However, as with past increases, we expect it to be temporary, and we have in place a, you know, a very aggressive retention program.

Our sales have remained at the same level because we increased our prices to the base, but not our introductory prices because our introductory prices for new customers have proven very competitive, we want to keep it that way. The environment is, you know, all of the players are very vigilant on prices, we're remaining competitive by region and by package. I think we're being successful. As I said at the beginning, our gross adds for the quarter were the highest in the history of the company. We hope that we can continue on this path moving forward.

Speaker 10

Great. Thank you. Just staying on that, do you think that the growth has mainly came from market share gains or from genuinely new connections?

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

I'm sorry. Could you repeat, your question? I could not understand it.

Speaker 10

Do you believe that your growth adds were mainly from market share gains, in other words, from competitors? Do you think those were genuinely new connections, first-time subscribers?

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

It's a mixture of both. It's a mixture of both. It depends on the market. It depends on the package. As I mentioned at the beginning of the answer, we have an aggressive expansion plan, but we also have 19 million homes passed, so it's a mixture of both.

Speaker 10

Sure. All right. Okay. The other question was on inflation. Should I repeat that?

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

I mean, the whole world is under inflationary pressure, but inflation is not across the board. As I said, we're the increase that we have is in the low to mid-single digits. But at the same time, we are, in order to keep our margins and to maintain our profitability, we're in the middle of a structural cost-cutting program to keep our, the margins and the profitability going. We're, you know, we're balancing out the inflation vis-a-vis the competition that we face on the ground.

Speaker 10

All right. Thank you.

Operator

Our next question will come from Carlos Legarreta with Itaú. You may now go ahead.

Carlos A. de Legarreta
Lead Analyst, Itaú BBA

Thank you. Good morning. This is Carlos Legarreta from Itaú . Just two quick questions. First, if you could provide an update of the mobile active user base for ViX. Secondly, for Sky, after the cleanup and the subscriber base, if you can provide a sense of what is the current mix between prepaid and postpaid users that'll be useful. Thank you.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Yeah. Thank you, Carlos, for your question. I guess as to, as to ViX, I would like to say that on the AVOD side, it has been in the market for 3 quarters, and we're very encouraged that user and engagement metrics have been exceeding our initial expectations. Of course, the Qatar World Cup was a major contributor to the success of ViX in Mexico and Spanish-speaking Latin America. As you know, we have the rights for some exclusive games and other programs. This event, the World Cup, was a key event to attract millions of monthly active users to the platform.

During the World Cup, the service saw peak streaming activity with more than 5 million devices for a single game with 0 technical issues, which was a huge accomplishment for us because it's a new platform. Being such a young service, of course, not experiencing any technical difficulties with 5 million devices being activated for a single game was great. We're very happy to confirm, as I mentioned before, that ViX is now the largest Spanish language streaming app in the world in such a short period of time. Now, as to your question regarding KPIs for AVOD and SVOD services and in general for ViX, we believe it's too early to share more details as the service has been live only for, I mean, for less than a year.

We would like to have more time in the market to have more evidence regarding potential trends. We want to be really, really serious about the information that we provide in respect to the service. It's a very important platform for us and a very important business. We are very encouraged about what we're seeing. As I mentioned, I guess twice now, ViX is now the largest Spanish language streaming app in the world. It's too young to be predicting or to be sharing information which could be misleading. As to your second question, it has to do with Sky. Alaska needs to answer it.

Pepe Antonio Gonzalez
CEO of Cable, Grupo Televisa

Yeah. Thank you, Alfonso. Currently, at the end of March, the mix of prepaid or paid DTH is 730.

Luis Malvido
CEO of Sky Mexico, Grupo Televisa

70 prepaid. But postpaid represents around 40% of the TH revenues. This is by the end of the quarter, as I said. As, also as Easy did, we implemented a price increase. We announced it already. It will be effective first of May. This price increase goes from MXN 20-MXN 50, making an average of 5.5% onwards. This composition will change in the future.

Operator

Our next question will come from Phani Kanumuri with HSBC. You may now go ahead.

Phani Kumar Varma Kanumuri
Research Analyst, HSBC

Yeah. Thanks for taking my questions. My first question is on the possibility of increasing your buybacks, you know, considering the share price at MXN 17 and, your high cash balances here. Are you discussing anything on increasing your buyback fund or in the capital allocation that you're discussing on? That would be helpful. I'll ask the second question later.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Phani, hi. Thank you for your question. As to buybacks, we have been buying back stock. We have been subject to blackouts, especially towards the end of last year because of all the Cable situation. Carlos Phillips can share with us the details of what we have been doing last year and this year.

Operator

Mm-hmm.

Carlos Phillips
Corporate Vice President of Finance, Grupo Televisa

Yes, Phani. Well, I'd just like to mention that in terms of our capital allocation, as you know, our priority for now is to reduce leverage. As Alfonso mentioned, we have been doing a share buyback to take advantage of the undervalued price of our stock. Since last year, we've spent around $75 million in buyback. This is a little bit more than 70 million CPOs since August, which is approximately 2.3% of our shares outstanding. Going forward, we're likely to keep repurchasing shares to take advantage of the share price, but we'll keep doing it opportunistically.

Phani Kumar Varma Kanumuri
Research Analyst, HSBC

Sure. The second question is pertaining to the profitability target at TelevisaUnivision has yesterday stated that they are delaying the streaming profit. They expect the streaming profitability to be delayed by a couple of quarters. How does it impact Televisa in terms of, you know, the leverage targets or the expectation of dividends from TelevisaUnivision going forward?

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Yeah. Hi, Phani again. I guess you're referring to what was announced yesterday in respect to profitability at ViX. I would say that basically our thesis regarding the two-tier streaming ecosystem is proving to be correct. As you might remember, we launched a two-tier streaming ecosystem. First, the free tier has been the main source of net subscribers for the premium tier. This quarter, it delivered about 60% of those subscribers, up from 50% over the last two quarters. We finally had enough time in the market to evidence some churn data.

It's still early, about 20% of our gross subscribers were reactivations from users who churned into the free tier, which we reacquired while monetizing them from advertising. While our thesis around the product design has been validated, and we're happy about that, we have modified how we market that product to consumers. I would say that from the start, we marketed the 2 tiers as separate brands, ViX and ViX+. Given that the product design of ViX is unlike anything else that we have seen in the market, consumers didn't understand that we had 2 tiers in the same app and had the impression that they were 2 separate products. This countered our efforts to realize the benefits of a two-tier ecosystem within 1 app.

What we have done then, is we have transitioned to one brand in March, in which we materially reduced marketing for ViX+ to simplify, ViX. We're now ramping up a new campaign for the single ViX brand, one brand, two tiers. I would say that the performance of the market will take time to optimize. This very important change has effectively evolved the timeline on our subscriber growth path. To answer your question, this change, combined with, of course, the macro-driven softness in the ad market, will likely push the break-even of our overall streaming business back a couple of quarters, which will be remarkable in any event.

We are continuing to see the quarter-over-quarter sequential improvement in streaming losses that we projected, including in this quarter, where we are following a blockbuster World Cup and absorbing the seasonally soft first quarter ad market. As a result of the change we made in the marketing strategy and the product itself, we will see a small delay, but we're seeing quarter-over-quarter sequential improvement. We're very happy about that, even though profitability will happen a little later than we'd originally predicted.

Phani Kumar Varma Kanumuri
Research Analyst, HSBC

How does this impact your plans, let's say, in terms of leverage or in terms of dividend that we expect from TelevisaUnivision going forward?

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Yeah. Of course, we're planning on de-leveraging TelevisaUnivision, and that's part of the plan. Of course, as to the dividend question you asked, we're now focused on investing in our platform, investing in the growth of ViX. That is a huge bet for us. We believe that because of all the assets that we have, including the library, the IP, including the factory of content in Mexico, which is the most prolific and efficient factory of content in Spanish in the world, and all the assets that we have, including our advertising and marketing capacity in both Mexico, the United States and Latin America, we believe that this is a pretty sure bet, and we're very confident about its success.

What I would say is that, we're not focused on paying dividends. Rather, we're focused on investing in this platform and making this a real success for us.

Phani Kumar Varma Kanumuri
Research Analyst, HSBC

Yeah. Okay. Thank you.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Thank you.

Operator

Our last question will come from Lucca Brendim with Bank of America. You may now go ahead.

Lucca Brendim
Equity Research Associate, Bank of America

Hi. Good afternoon, everyone. Thank you for taking my question. I have two questions here. The first of them is related to Sky. With all the new programs and measures that you have been announcing for the division, what can we expect in term of a time or in terms of timelines for us to see some sort of user-based stabilization? How can we think about net adds going forward? The second question, if you could give us an update or any changes in timeline for the potential spin-off of the other businesses. Thank you.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Thank you, Luca, for your question. I'll ask Luis to go into further detail, but what I can tell you is that we are seeing already a stabilization in the subscriber and user base at Sky. I'll ask Luis to give you the details. As to your second question, I'll ask Carlos Phillips to answer it. Luis?

Luis Malvido
CEO of Sky Mexico, Grupo Televisa

Yes. Thank you for the question. These are, these are two different situations. First is what we see on DTH, and second is what we see on new products. On DTH, after the cleanup of the base and after improving quality of sales, we're starting to see a fast decline in in quarter-to-quarter churn in prepaid, in particular. From this quarter to next quarter, churn will reduce a minimum of 15%. This is very good, very good news, and it could imply a trend going forward. This is still far from our process, so it will take us some time to stabilize prepaid, but at least the loss of base will be gradually reduced.

On the postpaid side, again, this quarter, we had a one-off effect that I just explained, and we're going back to previous levels of the World Cup. That means 60,000-65,000 churn customers or blocked customers in the quarter, which is going back to a flat customer base in postpaid. Flat customer base with reduced churn will imply not only base stabilization, but also revenues. The second part of the answer is the new businesses. On one hand, cellular services are offered only to postpaid customers, and you know that this service is not only adding stickiness to the product but also adding revenues.

This will also help our customer base to be more loyal and to reduce churn. It's another tool to reduce churn. Finally, launching broadband. We have around 30% - 40% of our postpaid base where we are able to offer a free fixed broadband solution. That means, many, you know that most of the churn we are having these days is because these customers are addressed by our competition with cable, and those customers prefer to have a broadband. We are in a condition from, for a few weeks from now, we will be in conditions to offer to our own customers this solution. This will be another tool of protecting customer base and reducing churn.

Altogether will not only help us to stabilize base, particularly postpaid base looking forward, but also growing in postpaid and stabilizing in prepaid. We will see this in postpaid this year and stabilizing probably next year in prepaid.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Carlos, can you answer the second question, please?

Carlos Phillips
Corporate Vice President of Finance, Grupo Televisa

Yes, Luca. In terms of your question about the spin-off, as you know, we announced the spin-off late past year. Since that time, we've been working on our internal reorganization and procedures to execute the spin-off. The timing is really more subject to regulatory approvals. We've been working on filing the appropriate documentation. We expect to have approval from the regulators in the coming months, but we don't have an exact date yet. As soon as we have it, we'll inform the market, but we're not to a point at which we are today. We're still expecting it, obviously, to in the coming months.

Lucca Brendim
Equity Research Associate, Bank of America

Okay. Very clear. Thank you.

Operator

This concludes our question and answer session. I would like to turn the cons back over to Mr. Alfonso de Angoitia for any closing remarks.

Alfonso de Angoitia
Co-CEO, Grupo Televisa

Yeah. I'd like to thank everyone for joining us today. As always, feel free to contact us with any additional questions you may have. Thank you.

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

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