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Earnings Call: Q3 2019

Nov 13, 2019

Speaker 1

Good morning, ladies and gentlemen, and thank you for waiting. At this time, we would like to welcome everyone to Cogno de Castel's Q3 2019 Earnings Conference Call. We would like to inform you that this event is being recorded, and all participants will be in listen only mode during the company's presentation. After the company's remarks are completed, there will be a question and answer session for analysts and investors. At this time, further instructions will be given.

Also, today's live webcast, both audio and slide show, may be accessed through Cogna Ipiracao Investor Relations website atri.cogna.com.br by clicking on the banner 3Q 'nineteen webcast. This presentation is also available to download on the company's website. The following information is available in Brazilian reals in accordance with Brazilian corporate law and generally effective accounting principles, which now conform with international financial reporting standards, except as otherwise indicated. Before proceeding, let me mention that forward looking statements are based on the beliefs and assumptions of Cognum management and on information currently available to the company. As a result of that, they involve risks, uncertainties and assumptions because they relate to future events and therefore, depend on circumstances that may or may not occur in the future.

Investors should understand that general economic conditions, industry conditions and other operating factors could also affect the future results of the company and could cause results to differ materially from those expressed in such forward looking statements. Now I'll turn the conference over to Cogno's CEO, Mr. Rodrigo Galindo, who will begin the presentation. Mr. Galengo, you may begin your conference.

Speaker 2

Good morning, everyone. Thank you for participating in our first earnings conference call with Cogni. We will discuss the results of Q3 'nineteen. With me, Carlos Lazar, IR Officer Jamil Marques, our Finance VP and Managing Directors of each business vertical Valerio from Croton, Partha from Plato, Serino from Saba and Gio from Vasta. Let's begin from relevant information, which is Vasta 2020 ACV, annual contract value for the commercial cycle of 2020 in our subscription model.

This is from the 3rd Q of the previous year to the from the 4th Q of the previous year to the 3rd Q of this year. So this one is the expected revenue between October 'nineteen and September 'twenty. ACV represents made to VASTA B2B. So now VASTA is an integrated service platform. 1 of the most important and relevant changes was the complete restructuring of our go to market policy.

We're very happy to announce we've been able to accelerate our growth and deliver a 20% ACV growth. But the cycle has not ended. The commercial cycle is about to be concluded, but we still have an upside until the end of this commercial cycle. This was possible because of the quality and good reputation of our brands and educational solutions. In addition to the new commercial approach adopted in 2019 2020, we restructured and expanded the sales team.

We changed the commercial team mindset, placing school needs first and marketing all our products and services from a platform as a service. We have a unique position in the market because we offer traditional learning systems as well as solutions based on textbook, both under a subscription model. Why is this important? Because we can access a significantly larger addressable market because now we can reach all of Brazilian school profiles regardless of the pedagogical model adopted. We become a true one stop partner for any private school in Brazil, maintaining our subscription model, which represents 90% of Vasta EBITDA.

For the next few years, we have an excellent growth prospect with current services and new services to be included organically if they're created in house, but also we are looking into the acquisition of companies that provide services to school to grow our cross sell and upsell sell and upsell opportunities as Valsda consolidates as the most complete and the number one partner of Brazilian Private Schools. We'll give you more details on B2C of post secondary and K-twelve, but the numbers presented for Vasta already show the company is unlocking the transformational value of Somos acquisition, placing us in an uptrend. I'll invite Carlos Lazar, IR and Venture Capital Director, to talk about the financial highlights in this quarter. Thank you, Rodrigo. Good morning, everyone.

Slide 7 talks about the performance of the post secondary segment. In line with the last quarter, we had a BRL 3.2 drop in the net revenue of this segment, BRL 1,200,000,000 in Q3 'nineteen. We had a reduction in the student base because of the profile change, a large volume of graduation of FIES students. The dropout was pressured by the challenging macroeconomic scenario and high unemployment, which impacted our this year. In distance learning until the last quarter dropout, including Premio, once a week model and 100% web was coming down.

But because 100% web has grown in this Q, the dropout became stable, which is good news for us. We could also see a falling dropout rate in other segments such as premium and the once a week model. We had a recovery in distance learning average ticket as of the 2nd Q. Now gross profit down 7.8 percent, gross margin down BRL330 bps, lower net income maturation of our own units launched in 2018 2019 and the maturity of programs that have a higher cost, especially engineering and health care, both in on premise but also in distance learning premium. Also consolidation of SEX number, a business that belonged to Somos and it is now in post secondary also pressuring our gross margin.

Operating results totaled BRL552 1,000,000 down 19.3 percent visavisq3 2018, a drop of 9.10 bps in operating margin. Also an increase in PDA because we changed the profile of our student base and higher marketing expenses connected to the intake of 2019 second half and also 20 21st half and the seasonality of quarters and other lines of cost and expense. For the Q4 'nineteen, we expect marketing expenses to have a downward trend. So we believe to have gains. Slide 9, the performance of K-twelve segment.

And here I'll begin saying that as in previous quarters, the numbers of Q3 '18 9 months 'eighteen are pro form a, adding so much numbers after the convergence of accounting practice is in line with the Cogniz standard. We also made a pro form a adjustment in the Q3 and also in the year to date 2019 to neutralize the seasonality of receivables from the national textbook. As we mentioned, the calendar changed. In 2018, following the historic standard, 30% of all orders of textbook repurchase were delivered in the 2nd Q, the remainder in the 3rd Q. So the revenue of re purchase was posted in these Qs.

But in 2019, the orders were postponed to the end of Q3, so only BRL 20,000,000 revenue was posted in Q3 and almost all the revenue will be posted in Q4. So we believe and we recommend the quarterly analysis is conducted with MoreCare. That's why focus in the year to September, considering the revenues of repurchase recognized in the 1st 9 months of 2018, so assuming the same seasonality. These contracts of the National Taxable Program have already been signed, So there's no additional risk. Now net revenue, focusing on the 1st 9 months of 20 19, we reached BRL1.5 billion, up 8.7% year on year.

Good performance of school management and K-twelve platform. We have a new go to market after the acquisition of Somos and very good initial results as presented by Rodrigo, the annual contract value. Now gross profit up 16.1%, very relevant and gross margin gains of BRL 350,000,000 due to synergy gains and efficiency gains. Post marketing operating result BRL 512 1,000,000 in the year to date, up 34.7 percent or 6 70 bps in the operating margin due to more efficiency and synergy levers. Now Slide 11, I'll focus on the pro form a comparison, the number of somers in the 1st 9 months of 'eighteen and revenues connected to the repurchase of the national textbook program in the year to September.

Consolidated net revenue, BRL 5 point 3,000,000,000, 3% down year on year because of a smaller student base, partially offset by the improvement in net revenue from K-twelve. 72.4% of the guidance for this line, remembering that in the last Q, we always have a stronger performance in K12.

Speaker 1

Our EBITDA after non recurring expenses reached BRL 2,000,000,000 year to date, up 3% in comparison to the 9 months of 2018 with an increase of 2 10 basis points in margin to be paid, which might be the capture of new synergy levers and efficiencies. So with this reduction, we reached 66% of the guidance for this line, remembering that net revenue plus P12 in the 4th quarter will bring an even stronger impact on EBITDA since the margins are higher. Finally, net income adjusted for inventories, gross value and interesco de monetization totaled BRL 797,000,000 in the 9 months of 2019, down 26.1 percent. And this reflects the higher financial expenses because of the higher debt level and also the increase of depreciation and investments made in recent years. So we were able to deliver 56% of the guidance and this plan.

With this, I finish this session. I'd like now my owner CFO, Ruzamil Maki, to continue. Thank you very much. In this next section, I will talk about the provisioning for losses and also the evolution of average receivables terms. Starting with Slide 13, if you look to the left side of the slide, the total provision for Post secondary was 13.9%, up 120 basis points in the annual comparison, especially because of the provisioning for out of pocket.

The provisioning for out of pocket students reached 9.4% this quarter, up 90 basis points compared to 3Q 2018. This growth is something that has been following the trend in previous quarters and reflects the increases of what we're doing to protect ourselves from higher default rates considering the challenging macroeconomic scenario with high unemployment rates. Now moving to the right side of the slide. PDA for K12 recorded 2.2% in 3Q 2019, an increase of 140 basis points in the end of comparison and 700 basis points in the quarterly comparison. This is owing to the incorporation of Somos, mostly.

And additionally, we have an extraordinary situation, which was the provisioning that was made to cover the lower credit quality of books, stores in financial distress totaling BRL 2,000,000. Now moving to Slide 14, we'll take a look at the average term for receivables. And once again, I would like to start my analysis with post secondary education. Our average term of receivables in all reached 196 days. And in in Q19, 52 days above the annual comparison.

This is explained by the maturing of our installment plan, that MP and T besides the increase in the average out of pocket term. This, in fact, totaled 128 days in the quarter, flat in the quarterly comparison with the reduction of one day. And this points to a reversal trend in spite of the increase of 29 days in the comparison with the 3Q 2018. We have seen several improvements as a result of the actions we have put into practice this year and with the stringent policies we have in place. These improvements more than offset the difficulties we may find in collecting the fees from default students in default.

So our expectation is that this trend will continue on the 4th quarters, a reduction of the average term of receivables. If we look at the peers average term, it's now at 70 days, 8 days below in the annual comparison. This reflects a normal flow of receivables from this program. And finally, the PEP and PMT programs reached 6 44 days in this quarter, 155 days in the comparison with the previous year and following also the maturity curves expected for these products. If we look now to K-twelve, the average term was 45 days in 3Q 2019, a very significant reduction of 39 days in the comparison with 3Q 2018.

This, of course, shows the shorter term of receivables after the acquisition of Sonata besides the efficiency gains and collection and improvement of the client base profile through our integrated K-twelve platform, where PMR is now 33 days down in the comparison with 3Q 2018. Now I would like to invite you all to turn to the next section in which I will talk about CapEx investments in expansion and cash generation in the quarter. Starting with the left side of the slide, CapEx was BRL 133,000,000 in the quarter, equivalent to 8.8% of the net revenue in this period. This is down 90 basis points in the annual comparison from this CapEx, around 90% were invested in the development of content and systems, expansion and also refurbishment of our units and editorial CapEx. In relation to expansion investments, including the opening of new units, this totaled BRL 37,000,000 in 3Q 2019.

Year to date, we invested BRL 135,000,000 in expansion initiatives. This is a reduction of 37% with if compared to the previous year in the initial 9 months. An explanation is that most of the units that we want to create in this organic expansion phase have now been launched. And therefore, our investments are now geared to the maturing of these units. Now moving to the right side of the slide with the analysis of our post CapEx operating cash generation.

It's important to note that for comparison purposes, we are presenting the analysis of 3Q 2018, excluding the one off amount relative to PN23 in 2018. And we also include the receivables that are related to the repurchases under the National Tax Book Program 2020 in 3Q 2019. This reflects the natural seasonality for those receivables. So looking at our pro form a operating cash generation in the consolidated Cognac Vision, we generated BRL 279,000,000 in 3Q 2019. This is an evolution of 125% in the annual comparison with an EBITDA per cash of 45%.

In the vision that excludes Somos, the company presented an increase of 81% with a conversion of EBITDA to cash of 45.1%, which reinforces the focus on growth of our cash generation. It's important to highlight that in the previous quarter, we had expectations for the second half of the year, of twenty nineteen, of BRL 600,000,000 additional to the first half of the year. Those BRL 600,000,000 would be coming from government programs and BRL 300,000,000 from reimbursements disbursements in lower levels in the first half of the year. So in the pro form a analysis, we have now recorded BRL 325,000,000 in this additional generation, of which BRL 250,000,000 coming from the additional receivables from the textbook program and fees and BRL 75,000,000 from the smaller disbursements. Considering the historical pull of receivables for Piazza, Audi and TS, we see that we are converging, and we will probably deliver on the guidance post CapEx for the company.

Now moving on to our debt level. Let's take a look at that area. We closed 3Q 2019 with a total cash availability of BRL 436,000,000, down 57% in comparison to the Q2, especially because of the disbursements for amortization of interest and the debentures, totaling BRL 553,000,000 in the Q3 besides the investments A, that reached BRL 105,000,000. If we add to this our short end term obligations, Our net debt was BRL 7,600,000,000 in 3Q 2019. It's important also to underscore that we have short term and long term receivables that comprehend the second part of the payment for the sale of UNICEFELRI and also the payment for the sale of Fer and Saka Camati concluded in August 2017.

Considering these factors, our net debt in 3Q 2019 reached BRL 7,400,000,000, basically in line with the previous quarter and also maintaining the adequate leverage level in line with the expectations after the acquisition of Somos. With this, I close this section of the presentation, and I invite Rodrigo for his final remarks.

Speaker 2

Thank you, Jean Michel. In closing, Slide 19, quick update on the main opportunities in each business vertical. Beginning from Croton, the B2C post secondary vertical, intake for the first half of twenty twenty has already started focusing on value generation. We want to build a robust base of students with higher revenue and cash generation. When in the second half of twenty nineteen, the revenue from new students increased 19%.

We will still see a large volume of FIES student graduation until the end of 2020. So we will now have a more profitable student base to mitigate the graduation of FIES students and then Croton will resume growth as we will have revenue growth and no more pressure of FIES students graduation. In addition, our focus at Croton is operating cash generation. So post CapEx operating cash generation. This is about post secondary B2C.

At PLATO, post secondary B2B, we will grow enrollments by 30% year over year in post grad. This is the result of 22 new programs, improvements in the marketing funnel plus commercial actions. We'll have 40 new programs in 2020 and continue to grow. High growth is the name of the game for Playdons, our post secondary B2B platform. Now Sabair, our B2C and B2GoV business vertical, we see intake and renewals above the moving average.

And additionally, we're launching a digital platform to support complementary activities in our own schools in 2020. Finally, in K-twelve B2B or VASTA, we had a 20% ACV growth for 2020. And although we're still in the commercial cycle, we want to deliver some upside. We're negotiating the acquisition of small and midsized companies that provide solutions to partner schools, so they can be part of VASA integrated platform, thus increasing our offer and providing for more opportunities of cross sell and upsell. Now all of these initiatives show we are prepared for 2020.

Our permanent focus is to generate value to all stakeholders, ensuring autonomy and focus. So each one of our business verticals can address its challenges and opportunities, presenting more robust results in the new phase of the company, always in line with our purpose to transform the future through education. Thank you all for participating. We'll now begin the Q and A.

Speaker 1

Thank you very much. Now we'll open for the Q and A. Our first question is from Mr. Thiago Popoluci, Goldman Sachs. You may proceed.

Hello. Congratulations on the results and thank you for taking our questions. We have 2 questions. First of all, about the advances from bookings, this indication of 20% is something we welcome. Thank you for that information.

Just like that, can you share with us what was the ACV growth in the comparable period in the previous year? And considering the 20% growth, what was the breakdown? Was it more systems, educational systems and also in relation to the default rate? And we have seen different trends in different companies. So you ended up increasing the PDAs for out of pocket this year.

And I would like to know what was the reason for this deterioration and what to expect for the future? And in parallel, does the company have appetite for have to have more discounts and renegotiations in the Q4? This is Bill. Thank you for the question. Talking about ECB in the past, the company didn't have this integrated characteristic.

But if we try to review the past based on what we see now, ACV would have represented 15%.

Speaker 2

So in

Speaker 1

the 2018 2019 cycle, ACV would be 15%. Now in relation to the second part of your question for us, PA and other educational systems, there are educational systems either based on textbooks or other methods. They are systems and they contribute to the revenue for each contract. So both in both of them, whether it is textbook or not, we incorporate our historical knowledge about the conversion, how many students convert to sales. So the ACV we have disclosed is totally comparable because it incorporated the non sale curve that we see whether in traditional or nontraditional educational systems that we operate with.

This is Guanyd. I would just like to complement the answer. I wanted to make clear that the ACV for 2018 to 2019 was 15%. And it can be compared with the ACV at the end of the process or cycle, which is something that comes in at 2020. So we still have some room for improving the ACV for 2020.

So the number comes at the end of the cycle. And another question that I think is important to reinforce is that to build the VASTA model, it's important to understand the subscription model. If the subscription model, if the content was sold to school as a textbook or a learning system, this is just a method, something that it's the choice of the company, but it doesn't impact the business model. So the VASA model from the business model point of view is based on subscription. So it's both in fact, from the point of view of the business model, are structured on the subscription model regardless of the shape of the stakes.

I would say about that, of course, I think that the purpose of the question was understand if the EBITDA would be growing 2020 considering the mix of products that you see. EBITDA coming from ACV represents 90% of the company. So 90% of the EBITDA comes from those 20% of growth in ACV. So we cannot really give you much more light on this because if the 10% left off has higher or lower EBITDA. Thiago, I think that in fact, trying to understand the spirit of your question, maybe it's important to comment that gross margin, whether from the learning system based on booklets or the learning system based on textbooks are very close.

There's no huge gap of gross margin between the two products. And this, I think, will help you model. Thank you, Thiago. About the question on default rates, we have 2 scenarios, one that's more evident, one that's more positive. In the positive scenario, we have seen an improvement with more punctual payments.

The volume of receivables that is punctual has been increasing partly in the Q3, both on campus with distance learning. This is a trend that has been coming from the past. And this is highly positive. It's difficult for us to segregate this from the macroeconomic point of view because we don't know yet if this is something that is resulting from our own efficiency or if it's coming from the macroeconomic scenario. Now on the other side, we have a high volume of students with that.

And collection

Speaker 2

for those students is a

Speaker 1

little more difficult. So the important thing in this semester is that we have seen the positive side offsetting the negative. And this is why we see a reversal in the average terms of receivables, but we don't see a clear improvement in that's why we have maintained the increased trajectory. [SPEAKER

Speaker 2

CANDIDO BOTELHO BRACHER:] About your second question on doubtful accounts, we do have an appetite to be more aggressive in the Q4. The answer is no. Our expectation is to maintain the same policy for now. Thank you very much, Rodrigo and Jamil. Thanks for the answers.

Our next question comes from Samuel Alves from BTG Pactual. Mr. Samuel, you can begin. Good morning, Rodrigo, Lazard, Shamil and other officers. Two questions.

First, follow-up on ACC. Could you please give us more color on the quality of this ACV, if it was driven by price or if it was more driven by the conversion of new students or new schools to the subscription model? This is the first question. And the second question, if you allow me, when we look at the distance learning growth in this quarter, I mean, if we look at revenue, it's grown more than 20% year on year, even though the student base was lower and the price was up 3%. I'd like to understand what's behind this growth of net revenue that was so strong in Distance Learning.

Thank you. Samuel, thank you for the question. Well, basically, the ACV is volume. That is it shows our original proposition to integrate all products and services of the company in a single platform. And then the school can choose its methodology, its own decision.

And then we use the decisions of schools to expand our upsell and cross sell, because our go to market is not only a restructuring of the commercial force. Now there is a whole concept of integration behind that. And we have actually seen that the schools to whom we talked were highly interested in this proposition. And so therefore ACV shows volume. I mean, as we mentioned, these are the contracts we've signed until now for next year, but we still have another 30 days ahead of us to work and reach the final ACV.

Samuel, this is Roberto Valerio trying to answer your question about distance learning. The higher ticket neutralizes the smaller student base. So you have these 2 offsetting effects. And these are good for the revenue from Business Learning Partners. So you also have this mix between online and the once a week model, 36% of once a week model.

So as you know, you remember we had an increase in the intake, 19 point 2 was the penetration of online students, but that also happened in previous cycles. And so the fact that we have more online in this mix means that we have more revenue for TROPTON because less is being passed on to partners. Next, the llangueva performance model. We provision 36% to be passed on to partners, but not all centers have attained their goals according to the model. So you have this delta that comes back as revenue to us.

So this is the mix of programs and the performance of Ayahuweta centers that have helped our results. Thank you, Valera. It was really clear. Our next question comes from Roberto Saison from Bradesco BBI. So you can begin.

Good morning, everyone. Thank you for the questions. First, thank you for taking my questions. First about ACV, I want to understand the mechanism of discount. When you provide a discount, is that directly in the 1st year?

So you already see the effect in the ACV of the 1st year? Or is that diluted throughout the program? The second question about your own schools. We saw a number of own schools going up, but the student base is still falling. Can you explain why this effect?

And also about that, if you have felt some kind of rejection because now the schools would belong to a large group and no longer to families, if that also has an effect? Thank you. Roberto, good morning. This is Mario Guil. Now the ACV includes I mean, every time a school signs a contract with us, we include the number of students and the average ticket contracted, also the effective purchase profile by the total number of students.

And then we already deduct any discounts included in the contract. So therefore, the ACV is net of any discounts, okay? The ACV is the percentage we announced refers to the net revenue from contracts. Is it clear? Yes, clear.

Now Alberto, talking about our own schools,

Speaker 1

we had new contracts that came in compared

Speaker 2

to 2018, an increase from 52% to 54%. Now in terms of student base, you don't see a significant growth. It's that curve of growth you see. And intake last year, this is the resulting student base. Thank you.

It's clear.

Speaker 1

Our next question is from Mr. Marcelo Saenz from JPMorgan. My first question, well, first of all, you mentioned an improvement in the competitive environment. Could you give me a little more color? Was it a regional improvement?

How do you see this improvement? And also the marketing seasonality aspect, you mentioned that your efforts in marketing were stronger and that this has an impact on the impact for next year. So could you tell us well, here I'm referring to post secondary education. What's the behaviors to expect? And what changed in comparison to other years?

Well, this is Roberto speaking, Marcelo. About the competitive environment, what we observed is that there's more rationality, especially considering the pricing being practiced by our competitors. We saw this in Q2 2019. And especially in distance learning, we were able to help the drop in prices. We had average prices in the market of BRL 150 for the 100% web or online courses with a strong declining trend and prices and offers are now less aggressive.

And I think that we have now established the pricing floor. Margins are better structured. And so I think that the competitors are trying to improve how they work with pricing. We see some discounts, but that are being offered on a more one off basis in some regions. In the medium term, we have an expectation of an improvement.

What we see it's still too early to see the results for 20 21 cycle because we have only 10% of intake so far. It's hard to qualify. But what we see is that the competitors are being more rational. And in the funnel conversion, we see also a much better efficiency. Our perception is, therefore, that there is an improvement in relation to marketing.

Maybe you remember that in the Q1, we also invested more heavily in marketing Q2. And we once again have set up expenses in the Q3. And in the Q4, once again, we'll see a reduction in the comparison. So this is a change of seasonality. It's a change of communication strategy.

And also, we have been working with our suppliers to make these adjustments based on seasonality. Marketing should not exceed 5% to 6% in growth in the comparison years against here. And if you look in the previous quarter, you see that there is this trend of 1st quarter, more investments, 2nd quarter, less, 3rd quarter, more investment. In the 4th, there will be a reduction again. Thank you very much.

Our next question is from Ms. Susana Salara from Banco Itau. You may continue. Good morning, everyone. Well, thank you for taking my question.

Could we please revisit the ACV? Can you give us some light when what was the share of wallet in the ACV? And how did you consider for the new clients that you captured in the market? This is the first question. And the second question about TL with

Speaker 2

strong results, how much

Speaker 1

of the revenue generated on this quarter? Just as a percentage was coming from BL? Thank you very much, Susana. Thank you for your question about the ACV. Well, overall, ACV is made up of new clients in a very large proportion.

So in this campaign, we were able to penetrate what we call the complementary education product segment, but they still represent a very small share of the ACV. So our focus is to increase the share of wallet in coming years. But essentially, our ACV is made up of the increase in volume with new students, with new clients. Here's Galindo speaking. Well, this, of course, represents an additional opportunity because we're growing our client base in learning systems.

And we also have a huge opportunity for upsell and cross sell using those complementary learning solutions considering the new and existing clients in the platform? Well, the next question, Susan, about the provisioning over revenue. And maybe well, this, of course, has an impact on the other semesters because so we have to make the adjustments as the quarters progress. Now my question is how much of the revenues came from reversal of provisions for transfers and how much was really revenue? From the 21% growth, around 15% came from stressors.

Speaker 2

Our next question comes from Mr. Leon Drupaz from Citi. You may begin. Hello. Good morning.

Thank you. I will insist on the ACV. If we I mean, would you share with us how much you expect this revenue in Q4? This is the first question. And the second question, talking about out of pocket in on campus, you had a good growth in the last Q.

Is this the trend for 2020 also because of the new commercial strategy? Thank you. Leandro, thank you for the question. We will update the numbers of ACV in the near future. And in the next update, we'll provide more color of how it's going to be distributed along the different quarters.

What we call ACV is different from the fiscal year because it's from the Q4 of 1 year to the Q3 of the following year, which is our true commercial cycle for sales to schools. In the next ACV will provide more color about your question, okay? Leandro, I did not really understand your question about on campus. Can you repeat the question? This is Roberto Valerio.

Yes, of course, we saw the out of pocket ticket in graduation has grown a lot by 6% this quarter. So is this the trend for the next year as well? Thank you. Well, yes, we are trying to maximize average ticket. Our strategy, as we mentioned, for this intake process, we want to work on dynamic pricing.

And the pricing base in the beginning of the cycle will be very intelligent at this. We will be tracking the prices of the competition. And during the commercial cycle, we will use analytics to provide discount only when needed. So qualitative and in a very targeted way, we'll continue to improve the ticket for on campus. We still have room for that.

Of course, if we gain more efficiency, it the higher quality students as well. And that reflects in lower doubtful accounts. So we want to use the average ticket also to maximize revenue, which is our ultimate goal. Adding to that, Leandro, that reinforces what I said early on, our strategy in the last year when we have more robust incoming students is now more visible. So we're now in the 3rd intake process where this strategy has been implemented and we will see more of this effect in the future.

Thank you very much. Our next question comes from Mr. Vinicius Ziga from UBS. Vinicius, you can begin. Hello, good morning.

Thank you for taking my question. I have two questions. The first goes to Mario Guillo. As you restructured SOMOS commercial teams, to what extent do you still have to to what extent you can still improve this commercial structure as a whole and also a faster project? I mean, with the results you reported today come from this process, right?

And now about corporate expense with the holding you announced on Cobna J, can we expect more pressure on expenses? Or do you have savings to offset that? Thank you. Finises, good morning. All we have announced comes as a result of the commercial restructuring we conducted.

I mean, a lot has been implemented already this year, a new commercial team working in a new way. Obviously, we expect this team to have a better performance next year because the team will be more experienced. But I believe that many opportunities are here already for the next commercial cycle, clear opportunities. Like this year, we empowered the team. We invested in the team, but with the current results, we want to invest even further in the next intake campaign.

Inside sales brought very interesting results. It was a great support for the commercial team on the field. And it also generated more sales in schools, which were not receiving visits so often. And so this is an opportunity we'll pursue even more in the next commercial cycle. And you also asked about product.

Let me remind you that this year, the product we brought to our go to market were the products we already had in the company. But now in 2019, we were able to include new products. They are now perfectly adequate to the national syllabus. And now we will begin to sell them in the next commercial cycle. Thank you.

Now this is Galindo. I just wanted to add in answering the second question. Obviously, we have re structured our commercial teams. We've implemented this new concept of platform as a service. We have the new Vasta go to market.

And this was done between October 2018 when we took control of the company and March. And the go to market started in April 2019. So this is the 1st year that this new machine is operational. Of course, we will be able to improve the efficiency of what we're doing. You always have a learning curve.

So yes, we believe this machine can be perfected. So we have a good prospect. About the pressure caused by the holding structure, at Cogna, we had a number one assumption. The holding could not bring anti synergies to the organization. So all the process of separating what was in the company, what was in the business vertical and what's not going to be in the holding, every move considered this assumption.

In some cases, we kept services at the holding because if we were to divide them, we would lose synergies. Our holding is not a pure holding. Whenever a service is more efficiently performed by the holding, then we will do so. And then the cost will be prorated by the 4 business verticals. So we cannot afford to lose efficiency.

Now about the synergies, the synergies we found and we're now capturing for Vasta are a good portion of this growth we presented in Vasta guidance. And all of these synergies are being captured according to the plan. That's why we feel very confident we will deliver vast guidance because the synergies are being captured. Thank you very much, Guido and Rodrigo, very clear.

Speaker 1

Our next question is from Mr. Bruno Giangi from Bank of America. Hello, good morning. I have a question about the banjo from Saperozi.

Speaker 2

What was

Speaker 1

the rationale behind this? And is there the risk of losing any tax benefits? And also, in relation

Speaker 2

to the strategies for Vanta, do

Speaker 1

you believe that the results you're delivering, does it create a possibility of being more aggressively in the capital markets, maybe an IPO? And also in relation to the on campus ticket, what's the improvement year on year if it was not for the ENT T increase we saw at the end of the semester? In relation to the rationale for this change, of course, we have improvement in the management. And we hope to have this debenture for all the CONNA business. For Saver, we have the debenture above the K12 business for the P and L and going up to Cobras, we can re leverage all of the companies of the group, not only Havera and Vasta, but also Croton and eventually, Claddles.

Obviously, Croton operates with marginal rates that's much higher than Q12. But at the end of the day, they also pay taxes on operating interest. And of course, this justifies the leverage. So of course, this is going to give us more flexibility so that we can use private debentures and benefit all companies in the group. Here's Galindo speaking, Bruno.

I would like to answer your last question. I think what we have been building at Pampa is the story of long term sustainable growth. And we're very happy with the first delivery, which is the ECB for this year, which we hope to see increase by the end of the year. So this is a high growth company that has already reached it has shown its potential for growth without mentioning the potential through acquisitions and the cross selling opportunities. 20% is for the 1st year under the new platform concept growing only organically and with this machine that's being adjusted.

So there is a lot of potential for the future. We built a company that has shown to be high growth and that 20% of the EBITDA is under the subscription model, so with recurring revenue. And those are very interesting features that will add value to the organization, whether we're going to use those features for any strategic moves. This is, of course, something a decision we have to evaluate in the company. We published relevant facts saying exactly that, that all strategic options are being considered in our organization.

So this is the clearest answer we can give you. What matters to us is to build a company that will really add value in the short and long term. If this creates other opportunities, well, they will be considered at the appropriate time. Bruno, about the average ticket in post secondary on campus, it's closer to 0. And with math in the 3rd quarter and the 4th quarter, with the new students that are coming, we expect that this ticket will see some improvement.

Thank you very much for your answers. Now I would like to hand it over to Carlos for their final remarks. Thank you very much for participating in this earnings conference call. And our Investor Relations department is at your service should you need anything else. We now conclude the Cosmo earnings conference call.

Thank you all for participating. Have a great day.

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