Emirates NBD Bank PJSC (DFM:EMIRATESNBD)
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Apr 24, 2026, 2:58 PM GST
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Earnings Call: Q1 2022

Apr 21, 2022

Operator

Ladies and gentlemen, welcome to the Emirates NBD 2021 first quarter results call and webcast for analysts and investors. Today's call is being recorded. Please note that this call is open to analysts and investors only. Any media personnel should disconnect immediately. I will now pass the call over to our host, Mr. Shayne Nelson, Group CEO of Emirates NBD.

Shayne Nelson
Group CEO, Emirates NBD

Thank you, Alex, and welcome to you all. Let me start with a quick economic update before looking at the group's performance. The global economic and political landscape has changed dramatically in the first three months of 2022. In January and February, many countries started to fully open up following COVID restrictions. This led to global inflation re-emerging as demand picked up with oil and food prices increasing. Labor shortages emerged as companies scrambled to hire staff let go during the pandemic. Central banks identified the need for interest rate rises to control inflation. In late February, the conflict in Ukraine led to a tragic loss of life and created additional uncertainty on hydrocarbon and wheat supplies, which further fueled energy and food costs.

While higher oil and food prices pose upside risk to inflation globally, the increased oil price will generate budget surpluses within the GCC economies. Our research team revised 2022 GDP forecast upwards for the GCC, factoring in increased hydrocarbon production. It expects real GDP to grow by 5.7% in 2022 for the UAE, up from 3.8% last year. The Kingdom of Saudi Arabia economy is expected to grow 7.7% in 2022 from 3.2% in 2021, also boosted by high oil production and prices. Egypt and Turkey are expected to face increased current account deficit in 2022, as food and energy imports costs rise, inflationary pressures continue, and earnings from tourism may be impacted by the conflict in Ukraine. Against this background, I am very pleased with the group to announce an 18% jump in profits to AED 2.7 billion.

Looking back in history, if we exclude exceptional items, this is a record quarterly profit for the group. Let me pinpoint some of the highlights for the quarter. We are proud to have played a leading role in the DEWA IPO, delivering customers a fully digital platform, enabling a seamless, paperless journey from onboarding and subscription through to payment. This demonstrates the innovative, agile, and can-do attitude of the group. Lending grew by 1% during the quarter, with Emirates Islamic's lending growing by 6% and retail registering another record quarter. This loan growth reflects the more optimistic economic outlook across our footprint. The deposit mix continued to improve, with CASA growing by AED 18 billion. This is a record for any quarter, and CASA now represents 64% of total group deposits. We've started to see the initial benefits of higher interest rates.

Given the clearer picture on future interest rates, we have increased our margin guidance by 15 basis points. This has enabled us to refine our cost-income ratio guidance as well. Non-funded income also grew, helped by an increase in transaction volumes and growth in customer foreign exchange and derivative business. In fact, three-quarters of foreign exchange and derivative business came from Emirates NBD's underlying clients business. International operations contributed 37% of total income in the first quarter. DenizBank added AED 65 million to the group profit and its profitability was stable year-on-year despite the currency depreciation. We published our ESG report in February and reaffirmed our commitment to adopting ESG best practices across the group. This report details many positive achievements, including reducing our environmental impact through a reduction in greenhouse gas emissions and lower energy and water consumption.

There were other notable social and governance milestones. In the first quarter, we are committed to increase percentage of women in senior management to 25% over the next five years. Shareholders elected three new directors, including the group's first female board member. Our advanced analytics initiative is well underway with four exciting use cases scrutinizing the 21 million daily customer data points to identify untapped customer service and revenue streams. These strong results demonstrates the resilience of our diversified business model. The positive outlook enables us to invest for the future in our international market and digital capabilities, supporting our next stage of growth. I'll now hand you over to Patrick to go through the results in more details. Patrick?

Patrick Sullivan
Group CFO, Emirates NBD

Thank you, Shayne, and a very good afternoon to all of you. I will start with the summary performance for the first quarter of 2022 on page four, before looking at each component in more detail. We'll also be covering the revised guidance on margins and the cost-to-income ratio that Shayne mentioned. Just running down the results table. Total Q1 income of AED 6.4 billion was up 3% year-on-year. Within that, both NII and NFI are up year-on-year. Net interest income was up 4% on an improved loan and deposit mix as retail lending delivered another record quarter. Strong CASA growth further improved funding costs.

Non-funded income was up 2% year-on-year, helped by an increase in local and international card transactions as travel resumed for many customers. We also saw an increase in foreign exchange and derivatives income as customers took advantage of favorable rates to repatriate money, and clients also hedged against rising interest rates. Quarter-on-quarter, total income was down 2% as the one-off gain from the Dubai Bank disposal last quarter was not repeated. Costs increased 5% year-on-year due to higher staff costs that are helping drive income growth and our investment for the future, particularly in our international network and digital capabilities. Impairment allowances are down 20% year-on-year, reflecting the improving operating environment with the cost of risk at 116 basis points near the middle of the guidance range.

Overall, net profit for the first quarter is AED 2.7 billion, a strong increase of 18% year-on-year and 36% quarter-on-quarter. Just touching on a few of the key balance sheet metrics. Loans increased by 1% with another strong quarter for Emirates Islamic and Retail Financing, which grew by 6% and 4% respectively, while DenizBank's net loans were up 11% in Turkish lira. Deposits grew by 3%, with CASA growing a record AED 18 billion in one quarter, and capital remains very strong with a CET1 ratio of 16%, and the bank maintained excellent liquidity, as demonstrated by the LCR of 167.4% and the advances to deposits ratio of 90.7%.

During the first quarter, the NPL ratio increased by just a couple of basis points, but when rounded, that did push the overall ratio up to 6.4%. Let's look at these components in a bit more detail. Turning to net interest income on slide five. The bottom right chart shows the margins improved 14 basis points year-on-year, helped by loan, retail loan growth and high levels of CASA. NIMs were broadly stable over the previous quarter as the benefit from rising interest rates is yet to fully feed through. I mentioned last quarter that once we had a clearer picture of the interest rate landscape, we would update our NIM guidance. We have revised our full-year NIM guidance up by 15 basis points to 2.7%-2.8%.

This incorporates a further 150 basis points interest, increase in interest rates, which is assumed to be spread fairly evenly through the remainder of the year, so a total of 175 basis points for the whole year. This guidance also factors in some offset for tighter loan pricing, reflecting the competitive market landscape. As I mentioned last quarter, we disclosed our interest rate sensitivity in the full-year accounts, so if you wish to take a different view on rising interest rates, you can factor that into your analysis. Turning to slide six. Slide six shows that the group continues to operate with strong liquidity. We have AED 68 billion of liquid assets, which covers AED 11 billion of liabilities and 14% of deposits.

The ADR ratio improved this quarter from strong deposit growth, and the drop in the LCR ratio is simply a function of a greater deployment of excess deposits in high-quality liquid assets at the year-end, and more deployment in higher yielding interbank this quarter. Coupled with the higher modeled outflows, given the significant increase in CASA. As with the capital markets in general, we have been relatively quiet in respect of term funding issuances in the first quarter. We have just under AED 10 billion maturing for the remainder of 2022, and on average, we issue AED 22 billion of term debt in each of the last four years. This excess issuance in recent years really gives us the ability to choose when to come to market.

On slide seven, we see that gross lending increased 1% during the quarter, with EIB lending growing by AED 3 billion or 6%, and retail registering another record quarter for lending, also growing by AED 3 billion. This loan growth reflects the more optimistic economic outlook across our footprint, particularly in the GCC. DenizBank's loans and deposits both grew by 11% in Turkish lira and were also up 1% in dirham terms, despite the currency depreciation during the quarter. Emirates NBD's deposit mix continued to improve, with CASA growing by AED 11 billion during the quarter, more than replacing AED 7 billion of check deposits. This is a record quarter with CASA now 64% of total group deposits, so well-placed for rate rises.

The bottom right chart shows the progress we are making on improving the diversification of the loan book across product and geography. On slide eight, as mentioned earlier, the NPL ratio increased by a couple of basis points, which saw the ratio rounded up to 6.4% for the first quarter. The annualized cost of risk, 61 basis points of 116 basis points, is near the mid-range of guidance, and it is lower than the 124 basis points for 2021, the 163 basis points we saw in 2020, and it is now similar to the pre-pandemic 117 basis points we recorded in 2019.

DenizBank's 294 basis points cost of risk for the first quarter is lower than the 343 basis points for 2021, and Emirates NBD's 87 basis points cost of risk was stable compared to the 83 basis points for last year.

Coverage overall rose by 1% to 128.5%. The chart on the bottom left shows that Stage 1 and two ECL allowances and coverage remain broadly stable. Stage 3 ECL allowances increased AED 700 million in Q1, increasing the Stage 3 coverage to a very strong 92.6%. Now I hand you over to Paddy to take you through the remaining slides.

Paddy Clerkin
Head of Global Funding and Investor Relations, Emirates NBD

Thanks very much, Patrick. Slide nine shows that fee and commission income was down 14% year-on-year in the first quarter, mainly from Turkish lira depreciation and partially offset by higher income from increased retail debit and credit card business at ENBD. Other operating income was up 30% year-on-year due to higher retail foreign exchange volumes and increased derivative business as clients hedged against raising interest rates. Three-quarters of foreign exchange and derivative income was generated by ENBD. We may see some moderation in the strong FX and derivative contribution from ENBD in subsequent quarters, given the very strong flow in Q1 from customers and clients, taking advantage of weak currencies and rapidly changing interest rates. Other operating income was lower quarter-on-quarter as the earlier quarter included a AED 0.3 billion gain from Dubai Bank.

Moving to slide 10, operating costs and efficiency. On slide 10, we see that the costs increased 5% year-on-year in Q1, driven by higher commission incentives, which helped drive underlying earnings. Staff costs were also up as we hired for future growth, particularly in our international network and digital capabilities. Other costs were lower quarter-on-quarter, reflecting the typical seasonal cycle with higher campaign spend in Q4, coupled with lower legal and regulatory service fees this quarter. Stronger income gives us more capacity to invest in international expansion and analytics. In view of the anticipated rate raises and even factoring in further investment, we are able to retain our cost-income ratio guidance back to our longer-term target of being within 33%. Capital on slide 11.

Slide 11 shows the Common Equity Tier 1 ratio was down by 0.1% to 15% in the first quarter, as AED 2.7 billion of retained earnings largely offset the impact from currency translation, the reduction in ECL add back as it is phased out by 25%, and the 3% increase in RWAs as excess liquidity was deployed in higher yielding assets that attract a higher risk weight. The Common Equity Tier 1 ratio was 14.6% excluding the ECL regulatory add back. Turning to divisional performance on slide 12, we see that RBWM income improved 16% year-on-year, helped by AED 2.4 billion growth in lending and AED 9.3 billion growth in CASA. Retail has approximately a 25% market share of debit and credit card spend within the UAE.

RBWM introduced a number of successful products and services, helping them maintain their position as the leading retail bank in the UAE. CIB income declined 9% year-on-year on lower lending balances. Profitability was boosted by higher fee income and lower provisions. EmCap remains very prominent in the capital markets and helped ENBD play a lead role in the DEWA IPO. EI income grew by 14% year-on-year with strong growth in both financing income and non-funded income. Financing and investable receivables and deposits grew by 6% and 9% respectively during the quarter, with strong CASA growth pushing EI's CASA to 80% of total deposits. Global markets and treasury net interest income jumped year-on-year on higher income from balance sheet hedges and an increase in banking book investment income. Non-funded income grew 31% year-on-year.

The trading desk had a strong quarter with notable success from the rates, credit and foreign exchange trading desks. Sales and structuring desk enabled clients to lock in favorable borrowing costs and exchange rates across a range of currencies. DenizBank is covered on slide 12 with further detail on slide 13. The 11% year-on-year drop in income in dirham terms is a result of currency depreciation. Loans and deposits both grew by 11% in local currency and 1% in dirham terms during the quarter. Slide 13 shows that DenizBank added AED 629 million to group profit, and its profitability was stable year-on-year despite the currency depreciation. DenizBank's cost of risk improved to 294 basis points in Q1 from 343 basis points last year. With that, I'll pass you over to Shayne for his closing remarks.

Shayne Nelson
Group CEO, Emirates NBD

Thanks, Paddy. To summarize, excluding exceptional items, this is a record quarterly profit for the group. The 18% jump in profits to AED 2.7 billion is driven by higher net interest and non-funded income and lower provisions. Lending grew by 1% during the quarter, reflecting the more optimistic outlook across our footprint. The deposit mix improved further with CASA growing by a record AED 18 billion. We're starting to see the initial benefits of higher interest rates and raised our margin guidance by 15 basis points. International operations contribute 37% of total income in the first quarter, with DenizBank's profits stable despite the currency depreciation. We introduced many product upgrades, including a state-of-the-art, fully digital IPO platform. With that, I'd like to open the call for questions. Alex, go ahead please.

Operator

Thank you. We will now begin the question- and- answer session. If you wish to ask a question please press star one on your telephone keypad and wait for your name to be announced. If you wish to cancel your request please press star two. To participate in our recent Q&A describe your question into the chatbox and click Send. Once again please press star one on your telephone keypad if you wish to ask a question. Our first question for today comes from Waleed Mohsin from Goldman Sachs. Waleed, your line is now open.

Waleed Mohsin
Managing Director, Goldman Sachs

Yes. Good afternoon. Thank you much for the presentation. Three questions from my side. First on loan growth. So obviously very pleasing to see the momentum on the retail business. I want to talk a little bit about the corporate lending outlook. When we see your disclosure, there is obviously a repayment from the government. And I just wanted to kind of get your outlook on how do you see the corporate book shaping up? You know, which sectors are you seeing demand? Is there any demand? And how do you see the, you know, corporate loan origination phasing out during the year, especially in the domestic business? So that's the first question. Secondly, on Turkey. Number of changes in the last quarter.

It seems the FX guaranteed scheme is working in Turkey, or at least, till now, with a strong level of de-dollarization during the quarter. If you could just talk about some of the trends that you're seeing in terms of asset quality for the business, as well as, you know, your expectations around any rate hikes in Turkey, given that inflation is running north of 60%. My last question is on your provisioning charge. So pleasing to see a strong recovery, write back, in your ECL, which is, you know, expected in such a strong environment. I just want to get your thoughts on which sectors are these recoveries coming from. Thank you much.

Patrick Sullivan
Group CFO, Emirates NBD

Waleed, good afternoon. Patrick here. Maybe I'll just start with that first question just on loan growth. You're right, 1%, that's broadly within our guidance of low single digits. It's good to see that growth within retail and EIB as well. More specifically to your point around the CIB outlook, you'll also see in our disclosures that we have got some good traction in the GRE space, so we were able to increase our lending there. That was a particular success in the quarter. I think just in the wider market, you know, we have seen some progress in the manufacturing sector, trade finance, particularly on both balance sheet and in contingent transport and communication. We are seeing some progress in those spaces.

I think there's still an element of the message we had for last year in the corporate space that in the private sector, it is going to take more time for reactivation of large scale projects beyond, working capital, et cetera, before we see stronger growth in that sector.

Shayne Nelson
Group CEO, Emirates NBD

Do you want me to take Turkey?

Patrick Sullivan
Group CFO, Emirates NBD

Yeah. Yeah. Sure. Take it.

Shayne Nelson
Group CEO, Emirates NBD

I think on asset quality for Turkey, I think I've said it before. You know, this deal was a long time in the making, and we managed to look through the books more than twice through the cycle before we closed the transaction. So we knew the book pretty well. I think it's fair to say that we've seen very little new problem loan formation coming out of Turkey. We have increased our buffers there. Again, in the first quarter, you'll notice in Turkey, we increased our provisioning levels. I think Stage 3 is 74, isn't it?

Patrick Sullivan
Group CFO, Emirates NBD

Yeah. Yes.

Shayne Nelson
Group CEO, Emirates NBD

Yes. 74.

Patrick Sullivan
Group CFO, Emirates NBD

Yes.

Shayne Nelson
Group CEO, Emirates NBD

I think, you know, we've been very prudent on Turkey on that side of things, making sure. Remember, when we took over Deniz, Stage 3 was in the low 50s. We've bolstered the coverage ratios up substantially since we've had the bank, including Stage 2. I think from an asset quality perspective, you know, even though we did bolster the first quarter, we're still in better shape. I think on expectation of rate hikes, I. One thing I would say is there is a difference between the official rate and what's being charged by banks in Turkey. There is a differentiation there. I don't expect an official rate hike to come soon. From all the messages that our people are giving us there, I think that I don't see they'll decrease it, but I certainly don't think at this stage they'll increase it.

Patrick Sullivan
Group CFO, Emirates NBD

Waleed, just on the third point you had around impairment, just to give a little bit more color. Obviously, we've made clear that this level has come back to that mid-level of guidance. There's no, you know, individually significant items within there, but you always get a flow rate coming through from retail, ENBD, and Emirates Islamic, et cetera. On the sort of CIB side, overall, we've only seen a very small net inflow to the non-performing loans of just AED 300 million or so. The charge for the year is really an element of the inflow building up the buffers in ENBD, as we do for the existing stock.

Also just as Shayne mentioned, just within Turkey, you know, we do maintain a cautionary stance, and we have been building up the buffers there as well. That's another factor. As Shayne mentioned, we're up to 74% coverage on Stage 3. Otherwise, within the ECL models, et cetera, the macroeconomic variables have been relatively stable for the last two quarters. They were quite positive through the back end of last year. Things were pretty stable.

Waleed Mohsin
Managing Director, Goldman Sachs

Yeah.

Patrick Sullivan
Group CFO, Emirates NBD

Okay.

Shayne Nelson
Group CEO, Emirates NBD

Oh, that.

Waleed Mohsin
Managing Director, Goldman Sachs

Perfect. Thank you much.

Shayne Nelson
Group CEO, Emirates NBD

Okay.

Patrick Sullivan
Group CFO, Emirates NBD

Thanks, Waleed. Alex.

Operator

Thank you.

Patrick Sullivan
Group CFO, Emirates NBD

Will you take the next question?

Operator

Thank you. Our next question comes from Nida Iqbal from Morgan Stanley. Nida, your line is now open.

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

Hi, thank you for the call. I just wanted, my first question is on the NIM side of things. Can you just please remind us of your NIM sensitivity?

Patrick Sullivan
Group CFO, Emirates NBD

Sorry, Nida. It's very faint.

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

Uh, and how-

Patrick Sullivan
Group CFO, Emirates NBD

Would you mind just speaking.

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

Hi, can you hear me now?

Patrick Sullivan
Group CFO, Emirates NBD

Yeah. That's much better. Thank you.

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

Okay. My first question is on the NIM sensitivity. If you can remind us of your NIM sensitivity for every 25 bps increase in rates, and in particular, how that changes with each incremental rate hike. For example, the first 100 bps versus the next 100 bps. The second question is on loan yields, and if you can just give some color on, you know, what competition is like. Just trying to get a better understanding of to what extent the higher rates will be passed on to loan yields. My third question is on the non-fund income. FX and derivative income has increased quite significantly in the last 2 quarters. How sustainable is this, and how should we think about it going forward? Thank you.

Patrick Sullivan
Group CFO, Emirates NBD

Thanks, Nida. Just working through those from the top. Just on the NIMs, to keep it super simple, we actually disclose in our full year accounts the sensitivity. I think it's note 46R or thereabout. It shows that for 200 basis points, it would be an uplift of about AED 3 billion. Breaking that down, long story short, into 25 basis points, expect between AED 30 million-AED 33 million per 25 basis point uplift. You're able to then whenever the rate rise comes in, yes, okay, it has to be the next month when rate repricing, et cetera, comes through. However the phasing pans out, that's a pretty good rule of thumb for you to use. On the second one, yields competition.

Actually on the retail side, that's had good momentum without necessarily having to give up significant yield. On the CIB side, yes, it has been more competitive on the credit spreads and the overall yield from that perspective. With rising interest rates, it is more effective to give up some of that spread so that you build the assets. When the base rate part of the interest rate calculation comes through, you do get that overall lift in the gross interest yield. Non-funded income. Sorry, which part did you say was specifically elevated?

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

The FX and derivative income.

Patrick Sullivan
Group CFO, Emirates NBD

Yeah. On FX and derivatives through the quarters, I remember we were sitting here this time last year, where actually a significant part of that, the If we're just looking at page nine of the deck, for example, the AED 585 million, a fairly big part of that was related to DenizBank, and the events after their interest rates had gone up and the governor was dismissed, and what happened to the curves and et cetera. Some of that then unwound through Q2 and Q3. We saw a bit more volatility in Q4 within DenizBank. The noticeable change in Q1 this year is that we have really quite strong underlying customer flows within that. That includes the retail Forex, the interchange fees on foreign cards and remittances and payments, et cetera.

In our group treasury and global markets team was very positive there. With clients hedging interest rate risk, it was really strong. I think as Shayne mentioned earlier, that something like 75% of that is underlying ENBD client flow business. That's generally the sort of potted history by quarter over the last year.

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

Thank you very much. Just to follow up on the non-funded income and the fee and commission income this quarter, which is affected by the Turkish lira depreciation. It would be helpful to get a sense of what the underlying fee and commission income was for ENBD, if possible, the growth.

Patrick Sullivan
Group CFO, Emirates NBD

Yeah, I think the total non-funded income. You know, it's if you take the total and take off the Deniz numbers. It was positive, it has been, it is up year-on-year. But that's sort of the detail that we would have to take offline.

Nida Iqbal
Head of EEMEA Financials and Fintech, Morgan Stanley

Thank you.

Operator

Thank you. Our next question comes from Aybek Islamov from HSBC. Aybek, your line is now open.

Aybek Islamov
EEMEA Banks Equity Research Analyst, HSBC

Yes, thank you for the conference call. I have a couple questions. The first one is, I noticed in the financials that you restated your sovereign loans in the fourth quarter of last year, you restated them down. Why is this restatement, and does it also impact your regulatory reporting to the central bank in terms of your sovereign exposure relative to your regulatory capital? And what could be the implications of that restatement to your loan growth going forward? That's my first question. Secondly, on the provision coverage, you already elaborated on that quite a bit, but on Stage 3 coverage, I noticed that you increased it already to 93%. Can it go above 100% Stage 3 loan coverage? How comfortable are you now with the coverage of Stage 3 loans generally?

Patrick Sullivan
Group CFO, Emirates NBD

Yeah.

Shayne Nelson
Group CEO, Emirates NBD

Thanks for that, Aybek. I certainly hope the coverage ratio doesn't go above 100%. I mean, if you look at it with Aybek, with our security, we'd be pretty close to 200%, actually. I think even our Chief Credit Officer is running out of places to increase the provisioning. I think we're in a very strong position in our Stage 3 . You know, we make no apologies for that. You know, we run a conservative organization. You know, to say if you look at it across Stage 1, 2, 3, even across the whole region, I dare say we're the most conservative bank when it comes to that.

For us, that, you know, we like to build these things up not only in the bad times, but the good times, so that it gives us the firepower if anything happens to still continue to grow in new markets. You know, I think we're in a very strong position, but I certainly would hope that we don't go over 100% because I wouldn't see any rationale for that.

Patrick Sullivan
Group CFO, Emirates NBD

Just one further point to that, Aybek, is given the guidance on the Cost of Risk we have given you, it would take quite some time to get to 100%. It's not really the intention. There's no target to get to 100%. I'm not quite sure which line you're looking at specifically. Is it sovereigns in Note 6?

Aybek Islamov
EEMEA Banks Equity Research Analyst, HSBC

Yeah. I mean, where you show the breakdown of your loan portfolio by segments or by sectors.

Patrick Sullivan
Group CFO, Emirates NBD

Yeah. Yep. Okay. That includes the government whose finances are in good shape. We have seen some repayments in the quarter. The change in the numbers is from repayments, not from any sort of restatement.

Aybek Islamov
EEMEA Banks Equity Research Analyst, HSBC

Just one more follow-up question, if I may. In your bad asset charges, I think in this quarter, your bad asset charges are about AED 1.4 billion. There is AED 400 million or AED 411 million of other provisions. Can you give some color, like what these other provisions relates to?

Patrick Sullivan
Group CFO, Emirates NBD

No, sure. Thanks. I mean, it is a quarter end, Aybek. We do have some assets that are held in the center, you know, partly for certain legacy assets that are really not held in the business segment. There are some provisions against that. There is an element of credit risk identified during the period end close that hasn't as yet been allocated to the segments.

Aybek Islamov
EEMEA Banks Equity Research Analyst, HSBC

Mm-hmm. Thank you.

Operator

Thank you. Our next question comes from Chandan Kumar from Al Ramz Capital. Chanda, your line is now open.

Chandan Kumar
Analyst, Al Ramz Capital

Hi. Hi, everyone. Thank you for the questions. My first question is regarding DEWA IPO. Since ENBD played a leading role in the DEWA IPO, when should we expect fee income to be recorded? I mean, in which quarter? Secondly, how this evolving situation of the capital markets in Dubai impact your fee income going forward?

Patrick Sullivan
Group CFO, Emirates NBD

Chanda, thanks for that. Look, we don't give specifics on individual transactions. The IPO itself closed in what is now Q2, I suppose. You know, don't have to believe everything you read in the media of how much these amounts might be. It takes time after an IPO to close out what the actual amounts are.

Shayne Nelson
Group CEO, Emirates NBD

Specifically, I think just for the analysts, historically, there's no correlation between what U.S. investment banks get for an IPO and what GCC banks get from IPO. The fees aren't even comparable. So I don't wanna comment on any specific, but you know, don't get carried away with some of the headlines that you've read in some of the press, because you know, companies in this region do not pay anywhere near what an investment bank, for example, in the U.S. would expect from an IPO in cash terms. On capital markets, we certainly, you know, we're obviously aggressively trying to get into every potential IPO, not only in Dubai but right across the region.

You know, at the moment, it's a very busy area for the guys and gals. They're working pretty hard. You know, once it's publicly announced as to you know, which deals will win, we you know, we can actually go public with it. Obviously we can't do that before we're allowed to say which ones they are. You know, would I be confident we'll get more IPO activity in 2022? Absolutely. Remember that you know, even the IPOs you've been reading about in the press that may or may not come, they're nowhere near as big as DEWA. I mean, DEWA was a monster. You know, it was a one of Dubai's crown jewels. I don't expect we'll get something like that in this year. It was a great deal, but we wish there was more of them, but I don't think there's gonna be anything nearly as big as DEWA.

Chandan Kumar
Analyst, Al Ramz Capital

Okay. My second question is regarding this NIM guidance. As you said that, the NIM guidance has been revised by 15 basis points, and now you are expecting 150 basis points interest rate hike in 2022. I just wanted to confirm whether this 150 basis points is the total your expectation for the full year, or is this incremental on top of 25 basis points already increased in first Q?

Patrick Sullivan
Group CFO, Emirates NBD

Yeah. Just to clarify that for you. It's a total of 175 basis points for this year. 25 basis we saw in March. Another 150 expected. That's our base assumption. I know others will have different views, and that view can change from week to week and day to day.

Shayne Nelson
Group CEO, Emirates NBD

I mean, I remember when we were drafting our budget for this year, and we built in a 25 basis point hike, and people were calling us aggressive for 25 bps. Now, you know, it certainly looks like that was a pretty conservative estimate. Times change pretty rapidly. Obviously if the Fed brings forward a 50 basis points up front, obviously that's hugely beneficial for us, if they do that in July. Is it mid? No, June. Sorry, May.

Patrick Sullivan
Group CFO, Emirates NBD

May.

Shayne Nelson
Group CEO, Emirates NBD

May.

Patrick Sullivan
Group CFO, Emirates NBD

Yes.

Shayne Nelson
Group CEO, Emirates NBD

May review. I mean, anything that upfronts the rate increases is obviously hugely beneficial for us. Flows obviously on an annualized basis into 2023.

Chandan Kumar
Analyst, Al Ramz Capital

Okay. Fine. My last question is regarding DenizBank. DenizBank core income actually has decreased both sequentially and as well as annually. It also impacted a lot on equity book value per share because book value is consistently declining from few quarters due to you know current devaluation impact of DenizBank. I just wanted to know your future strategy and outlook for DenizBank going forward.

Patrick Sullivan
Group CFO, Emirates NBD

Sorry, could I just clarify the first part of your question? What did you say had decreased sequentially?

Chandan Kumar
Analyst, Al Ramz Capital

Because this currency devaluation impact is impacting on your overall book equity. As a result, book value per share is also on a you know declining and due to this devaluation impact. Right. It's impacting both because your core income is also down, and that's also impacting on balance sheet. Any guidance for going forward for DenizBank?

Patrick Sullivan
Group CFO, Emirates NBD

Yeah, sure. Look, just, you can see the earnings in dirham at AED 629 million is slightly less than this time last year. Multiples of almost about four of Q4. The underlying earnings in Lira and even after the translation at a weaker exchange rate is still strong. The underlying P&L performance is strong. Yes, there is the FX impact on our structural investment position that goes through the OCI account. That's the original investment, and that's fairly formulaic. If the currency depreciated by 10% this quarter, it's simple arithmetic of how much that is. If the currency stabilizes, the more it stabilizes, then earnings can help catch up and recover that from a total net equity point of view. Outlook part, Shayne, any thoughts?

Shayne Nelson
Group CEO, Emirates NBD

I don't think we have any specific guidance that we would give.

Patrick Sullivan
Group CFO, Emirates NBD

Well, I-

Shayne Nelson
Group CEO, Emirates NBD

As we know of the-

Patrick Sullivan
Group CFO, Emirates NBD

No.

Shayne Nelson
Group CEO, Emirates NBD

We can't. I think you know, the currency's been fairly stable now for a while. As an investor, we just like that stability, obviously. Yeah, you're right, any depreciation of currency capital CET1's in lira, and there is impact of any devaluation on that capital. You know, when it consolidates into group, it's immaterial. It's a rounding error.

Chandan Kumar
Analyst, Al Ramz Capital

Oh. Okay, fair enough. Thank you so much.

Operator

Thank you. Our next question comes from Shabbir Malik of EFG Hermes. Shabbir, your line is now open.

Shabbir Malik
Managing Director, EFG Hermes

Thank you very much.

I think you've partially answered this question, but I just wanted to kind of hear it again maybe. What are the drivers of the negative movements of the AED 1.4 billion in other comprehensive income? I think one is obviously the TRY valuation. I'm guessing the... What were the other bits? My second question, you know, we've heard a lot about inflationary pressures coming through. Is that something that you're seeing in your cost lines and maybe rentals, staff costs, et cetera? Could it pose a risk to your 33% cost to income guidance? My third question, again, this is related to lending.

Do you see any repayment risk from public sector entities because their cash position has improved, either because the economy has recovered or because oil prices are high and some of the public sector entities, maybe in Abu Dhabi, are more cash-rich, et cetera? Is that something that you see as a risk to your mid-single-digit asset growth guidance for 2022? Thank you.

Patrick Sullivan
Group CFO, Emirates NBD

Maybe I'll start working through those. Just on the AED 1.4 billion in OCI, there is about AED 300 million from revaluation of Treasury's liquidity book. So that's just a function of what happened to valuations in the market. We hold these for liquidity, so it's not really a realized loss on that, relatively small overall. About AED 1.1 billion relates to the translation loss of the structural investment position on Turkey, as we were talking about in the previous question. Just on inflation and pressure on the Cost-Income Ratio. Look, just with the upside on the interest rates alone, that gave us the comfort to revert to our typical long-term guidance of 33%.

Even at that level, there's some additional space for further investment and if there is any inflation to come through. Obviously there is inflation in Turkey. Much of that gets then offset by, from an FX point of view when you think about it in terms. Perhaps we haven't seen so much inflation directly in this quarter, but we are investing in our headcount in the international footprint, digital, et cetera. That's probably where more of our cost filter is going to. Anyway, within the guidance of 33%, we do have plenty of capacity.

Shayne Nelson
Group CEO, Emirates NBD

I think the only other thing I'd say to that is if you look at the cost, a lot of the cost growth in the quarter in the non-cost line, we wrote record credit cards, record housing loans, record personal loans. There's a cost to that. Most of our sales staff are very heavily incentivized versus base salary. You know, sometimes success breeds increased costs in the Retail Bank. You know, we had a cracking first quarter in retail. Best we've ever had in volumes. On top of that, you know, substantial CASA growth.

I wouldn't want to pull the cost lever on that given how successful it's been in the last, certainly the last six months, has been outstanding. That's not just in Emirates NBD. Also in Emirates Islamic, same thing. Records across the board in Emirates Islamic. You know, I'd say there's a couple of areas that we've we are seeing some cost pressures when it comes to staff. Certainly things like software engineers, you know, a lot of people in the IT, cybersecurity world, they are getting bid up quite a lot across the field. It's not just banks. It's lots fintechs, it's government, that area is under pressure.

Surprisingly, well, maybe not surprisingly, things like priority banking relationship managers are also in high demand as banks are rebuilding their sales force in those places. So we are seeing some pressure on staff costs from competition for our people. You know, we're handling it fine, but you know, I'd say that there is a ramp-up of employment as other banks and institutions rebuild after letting a lot of people go in COVID.

Patrick Sullivan
Group CFO, Emirates NBD

Shabbir, just your third question, are we seeing repayments in the public sector? At this point, no. I think we've been expanding that, and you can see that we've grown our GRE from 5%-6% last year to about 9%. We are seeing growth there rather than repayment from funds being strong, whether it's in the oil sector or what have you.

Shabbir Malik
Managing Director, EFG Hermes

Okay.

Paddy Clerkin
Head of Global Funding and Investor Relations, Emirates NBD

Alex, I think we have one more question on the lines, and then there's been some questions come in, written questions, so I'll take those after the final verbal question.

Operator

Super. Thank you. Our next question comes from Naresh Bilandani from JPMorgan. Naresh, your line is now open.

Naresh Bilandani
Executive Director, Equity Research, and Head of MENA Equity Research, JPMorgan

Hi. Yes. Thank you. It's Naresh Bilandani from JPMorgan. A couple of questions, please. One, it would be very helpful if you could please comment on the sustainability of the strong CASA growth that you enjoyed in the first quarter. I'm assuming these would have some impact from the funds coming in from the DEWA IPO. If you could please comment on the underlying sustainability and how would you expect the behavior in a rising rate environment, that would be extremely helpful. That's the first one. Second is, could you please share some more thoughts on the loan growth trend? The repayment, I assume that we have seen from within the sovereign subsegment, was that expected and considered within your annual guidance, or...

I'm just trying to get a sense of if there's any underlying drivers that you're seeing that could support the growth in your guidance as we move forward into the second quarter. It would also be very helpful if you could please throw some light on the trends that you've seen in the mortgage book, specifically. That's, that'd be great. Third is, Shayne, if like each time, if you could please provide some updates on Liv, what progress have we seen on the platform, any further progress on the product offering from the platform? That's the third question. And sorry for a bunch of these, but one last one would be on the general impact from the Russia-Ukraine situation.

We've definitely heard in the news headlines of the influx of expats. I'm just trying to understand how, if any, should this reflect into the domestic economic trends, and specifically on ENBD's franchise into the longer term? That would be very helpful if you can throw some light there.

Patrick Sullivan
Group CFO, Emirates NBD

Shall I do the first two first, and then.

Shayne Nelson
Group CEO, Emirates NBD

No, I'll do last two.

Patrick Sullivan
Group CFO, Emirates NBD

You do the last two. Okay. Actually, just on the CASA side of things, Naresh. Yeah, it has been very strong, but also looking back in the last two years, we've also had what were previously record levels of CASA growth and the evolution of the total CASA, say, total deposits. As interest rates go up, you might reasonably expect the fixed deposit rates to go up and some elements of CASA to moderate from that perspective. It was particularly strong in this quarter. A combination of factors, whether it was the campaigns that we've been running. There may have been an element of deposits being made prior to the DEWA IPO, but not specifically because of that. Also, on the corporate cycle, where corporates build up cash reserves before they pay their annual dividends, for example.

It's just a range of factors, nothing really specific. We're very pleased that we are seen as the go-to place for deposits. Now, there probably is a lot more liquidity in the market, so we don't know what the overall market's going to look like until everyone else releases their results, I guess.

Shayne Nelson
Group CEO, Emirates NBD

Well, I think the other thing, just Naresh on that is that, you know, we do model CASA behavioral scores. I think, you know, we do actually run sensitivities on historical trends when rates have come back and what sort of shift we expect from the CASA to term deposits, et cetera. It's, you know, would I expect as rates rise, do we get a shift from CASA to other investments? Absolutely. Because, you know, there would obviously be a propensity to get a better yield, you know, versus having no yield by shifting it, or very little yield shifting it, since COVID. I do expect we'll lose some. But I think the modeling we've done, it's not massive. It's not massive.

Patrick Sullivan
Group CFO, Emirates NBD

Just on your second question, government borrowing. I think I touched on this in an earlier question, that the government's finances are in good shape and the repayments have moved positively. The government has been reducing its balance every quarter for the last two years since Q1 2020. The finances, I can't really give you any sort of projection on what that might look like. The finances are in good shape, and that's really up to them.

Naresh Bilandani
Executive Director, Equity Research, and Head of MENA Equity Research, JPMorgan

This was factored, sorry, pardon me. This was factored into your guidance when you said the annual guidance. Was this an additional layer, you know, development after you set your full-year guidance?

Patrick Sullivan
Group CFO, Emirates NBD

Even with the reduction in the balance in Q1, you can see our overall lending is up 1%. You know, there may be ups and downs through the rest of the year, but we've kept our sort of low single digit guidance in place for now.

Naresh Bilandani
Executive Director, Equity Research, and Head of MENA Equity Research, JPMorgan

Got it.

Patrick Sullivan
Group CFO, Emirates NBD

Shayne, just on the Liv, question.

Shayne Nelson
Group CEO, Emirates NBD

I mean, Liv, Naresh, we're up to 550 in UAE and about 90,000 in KSA. Actually on Liv, I've asked for a strategic review of Liv. I'll give you some of the reasons. Some is exactly what you're asking about, you know, what product should we be launching. Even the target market, which was largely built for millennials, and millennials now are over 40 at the top end of the range. Just looking at the whole target market. One of the big things we'll be doing this year is not only revising the strategy around it and product, but also the build.

Liv was built on our old architecture, so we're doing a full complete rebuild of Liv onto our new cloud-based architecture. You know, we are looking to really ramp that up and improve the product offering, but also the usability of the whole project. Given where we are now, you know, we're 95% cloud native now. That won't take us that long to rebuild it onto the new platform. On Russia-Ukraine, there always seems to be a lot of great stories in the press around this and the wire services in particular. We have not seen a massive increase of either Russian accounts being opened nor balances flowing into our bank.

Are we seeing an uptick? Yes. Is it substantial? No. I don't know what to answer to. You know, Russians have always been big property investors in the UAE, and I've certainly seen some numbers in the press where they've moved from number seven buyers to number five. We would treat those people as normal customers, if they're investors or if they've got permanent residency here, providing they are not sanctioned. We adopt all U.S., U.K., European, UN, and obviously UAE sanctions, and we would not bank anyone that's sanctioned.

That's largely driven by, you know, we have to clear dollars, we have to clear euros, we have to clear pounds and, you know, we do follow the rules and regulations of all those clearing countries that we do business with. So I think, you know, we'd be quite conservative on, you know, we would not open a sanctioned Russian account. Period.

Naresh Bilandani
Executive Director, Equity Research, and Head of MENA Equity Research, JPMorgan

All right. Thanks, Shayne and Patrick. That was helpful. Thank you.

Paddy Clerkin
Head of Global Funding and Investor Relations, Emirates NBD

Thanks, Naresh. There's been a few questions come in on the web. Let me quickly run through those. Shayne and Patrick have answered most of them. Varun, Patrick addressed your question about sovereign lending. Vijay, you asked about, is there any financial impact transitioning from LIBOR to SOFR? No material impact has been experienced or is anticipated. That project is well underway. In fact, when we do issuance now in terms of capital markets, it's SOFR that we quote rather than LIBOR. You also asked about higher interest rates. Patrick mentioned, sorry, the impact of higher interest rates on the bond portfolio. Patrick mentioned about the AED 300 million.

If you look at ourselves compared to some of our peers, we don't tend to have as big a bond portfolio as some of our peers. The rise in interest rates, you would expect to have a relatively smaller impact on ourselves. We talked about the drivers for CASA. Sandeep, you asked about the OCI. Again, that's been addressed. The final question, Sandeep, do higher interest rates pose a risk in terms of servicing ability on mortgages? Certainly, you know, that's something that we monitor very closely. All the early alerts metrics that we have and monitor, there's been no substantial deterioration from what we would normally expect.

Shayne Nelson
Group CEO, Emirates NBD

I mean, the only thing I would add to that as a caution to the market would be, you know, obviously, if you look... I don't think it's gonna affect villas or apartments, but I think some of the commercial where you're seeing yields of 6%-7%, once you start seeing rates rise substantially, and the margin on top of those rates, you know, I think, you know, banks are gonna need to look at their customers very quickly to make sure that, you know, the repayments structure they've put in place for the clients in the better times when rates are really low are still applicable now when rates rise significantly, and the yield will only just cover interest or maybe a piece of principal rather than, you know, more aggressive amortization of the loans.

If we look at our book on our average loan to value ratio in the corporate space, it's quite conservative as it is in the home mortgage market. If there's no further questions, I'd like to thank you all very much for being on the call. I hope you enjoyed it. We always enjoy interacting with you all, and thank you for some very good quality questions that you asked today. Hopefully we answered them well for you. If not, there's always Paddy you can reach out to to get further information. Thank you very all. Thanks very much you all, and we'll speak to you next quarter. Cheers.

Operator

Thank you all for joining today's call. You may now disconnect.

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