Good morning, ladies and gentlemen. Thank you for standing by. I am Francie, your conference call operator. Welcome and thank you for joining the Deutsche Post DHL Group Conference Call. Please note that the call will be recorded. You can find the privacy notice on dpdhl.com. Throughout today's presentation, all participants will be in a listen-only mode. The presentation will be followed by a question-and-answer session. If you would like to ask a question, you may press star one. Press star zero for operator assistance. It's my pleasure, and I would now like to turn the conference over to Martin Ziegenbalg, Head of IR. Please go ahead, sir.
Thank you. A warm welcome from my side to our Q4 full year 2022 conference call. As announced in the invite, I've got with me Melanie Kreis, Group CFO, we've got Frank Appel, the CEO, and also as announced, Tobias Meyer, incoming Group CEO. With that, we don't wanna lose any time. Over to you, Frank.
Yeah, thank you for joining us. Let me start with the, you know, overview somehow, and then my colleagues will give you more detail in the outlook for this year and the next three years. If we go to page 3 of the deck, we have summarized some nice highlights here. We really had a very strong financial year. We have a record EBIT number, but also a very strong free cash flow, which shows somehow the health of our business. We also have continued to deliver on our comprehensive ESG strategy, I will show some details later.
Finally, as good practice from many years now in our company, we have a quite nice participation of our shareholders as well by increasing the dividend to EUR 1.85 and increase our share buyback program until 2024. If we look into some of the developments which has driven that, you can see on the next page through the B2C volumes for 3 divisions. You know, structurally, the volumes are much higher than they were in 2019 before COVID. Of course, the cooldown of the economy had impact as well. Our volumes, you can see that here, overall very strong growth long term. Last quarter was down against last quarter, 2021 in 2 divisions and flat in the third. You know, that's not surprising.
Take into consideration higher inflation, consumption is down in many sectors, retail and e-commerce. You have seen that with some e-tailers as well. Of course, that's reflected in our volumes. Nevertheless, we believe the structure growth we have seen before COVID and we will see in the future is in the, you know, mid to high single digit growth rate underlying. We believe that this will come back if things have normalized. B2B on the next page is impacted significantly more. Very similar to what we have seen in the financial market crisis, you know, volume drop in B2B at that time was quite strong as well. It also embeds then somehow some opportunities for the future.
You can see here that in Global Forwarding and Express volumes are even down against in B2B against 2019, despite that the economy is still bigger than in 2019. If volumes are dropping that much, they have to come back because the underlying economy is much larger. We have seen exactly the same pattern in financial market crisis. B2C was relatively flattish. B2B volume dropped quite a bit. We remember that we have seen at that time a pretty vast recovery later on. Supply Chain is the exception. Very resilient business. Not surprising as well. We have seen that in former crises as well. They're stable, but in addition, we see underlying good growth, healthy growth, gaining market share, and that has driven the top line quite a bit in Supply Chain. Let me come now to the financial numbers.
You can see on page 6 the fourth quarter, where we see already the impact of the volume development you have just seen. Nevertheless, still almost EUR 2 billion, a bottom line, almost EUR 25 million revenue. In total, record revenue number and record EBIT number driven by, particularly by Global Forwarding, which was significantly up. Also Supply Chain had the best year ever, and Express kept the tremendous level we have now, EUR 4 billion quite nicely. You know, very encouraging signs. E-commerce solutions also, you know, a couple of years back at a zero profit is still around EUR 400. Yes, in P&P, we have seen a decline driven by a significant revenue decline, not surprisingly. The long-term trend in volumes in mail is still the same. Parcel volume dropped, and that has, of course, significant impact.
We have reduced our profit in this segment. If you look now forward, the question is always, and that's a good question, and I think we have clear answers to that. What will happen in the next months? We don't know, and we will come to that later. As I said, you know, maybe there are some signs already that heading in the right direction, but it's too early to celebrate. We have very clear proven levers to reduce cost. you know, the Express team has worked diligently, you know, on reducing our capacity for Express business. You have heard that from us quite often. We have a very flexible structure with short-term ACMI contract to owning airplanes for long term. That helps. We also have flexibility to reduce operational costs and also indirect costs. Of course, we put a hiring freeze in place.
We have reduced travel quite a bit. These are all normal practices we have done again and again, so nothing surprises, but that will help us to stabilize the situation if volumes are not recovering. Long term, I think we have to continue what we have done well in the last years, always continue to invest into our operations, and that's result is that we have been able, in moments where it was necessary, to produce significantly more volume. Yield is very high on the agenda. You know, we discussed that in all BRMs with the divisions. It's much higher on the agenda than 10 years ago. We will not change our view that ESG can become a competitive advantage as much as digitalization, and that's the reason why we will continue to invest both.
If you look into digitalization as the first of these two drivers, here you can see first what we intend to do. You know, first, we wanna make the customer experience better by better touch with digital touchpoints. The same is true for employees, or we make our operations more effective or efficient. On the bottom, and I will not go through them, you see many different examples, you know, where we really have digitalized the organization significantly more. The nice thing is, you know, I have now started to travel again, and there are the women live in town halls. Five years ago, I got many questions about digitalization. Will I lose my job? I get now only a digitalization question. Can we not accelerate even further? We have demystified and took the fear away from our people.
The people see that this makes the jobs better, our operations better, our customer experience better, that's the reason why our organization is very much engaged. That makes me very optimistic that we will see a further acceleration of digitalization in our organization. ESG, I think we have ticked all boxes this year. All the targets we give ourselves, we have achieved, which is great to see. On environmental, we have invested into our carbon reduction, and we delivered 1 million tons carbon reduction through decarbonization efforts. We have kept our high engagement of our people. As you know, we are in great place to work, number 1. You know, the number dropped only from 84 to 83, but it's still above, significantly above the threshold of 80, which we think is, is outstanding.
On governance, all our trainings, our mandatory trainings have been delivered at the ratio. This is a very high number. You know, if you look into other companies, or you might ask other companies what their compliance with training effort is, they are typically in the 50s or 60s%. That's a very good achievement. We will introduce now a new KPI for governance, which is cybersecurity. That is based on Bitsight. They are measuring that. You know, result last year was 700, and we wanna go now to the bottom of the best quarter of all companies, not only in industry, but across many industries. That's a new goal. I think that's a very important indicator. It's still early phase with cybersecurity ratings, but I think we wanna make a start there and wanna measure ourselves against these indicators. Going forward, next page, I think we are well-positioned to weather the 2023 challenges. We have the right measures in place. We have discipline in the organization. We actually a quite interesting portfolio because we are defensive and relatively stable in the moment of crisis. We will definitely benefit from the recovery of globalization and e-commerce in the next quarters if it comes back. We are particularly proud that we have a very agile and energetic organization with now 600,000 people, which will help us to get through that. Overall, very good year. Outlook at the moment is more challenging, but we believe that we are well-equipped. With that, I hand over to Melanie for more details on the key financials. Thank you for listening.
Thank you very much, Frank, and good morning to all of you also from my side. Let me briefly start with the full year P&L on page 12, where, after what you just heard from Frank, and what you already know, you can obviously see some new record numbers in terms of revenue, EBIT, and net profit. I think the interesting thing is, as we have already flagged in our implied Q4 guidance last November, we have seen a change in the development and in market trends over the course of the year. Frank showed you the Q4 P&L. Q4 EBIT was down year-over-year from a record Q1 2021 with EUR 2.2 billion to EUR 1.9 billion.
When you also put that into perspective to the volume trends which Frank showed, I think, that was still a very, very strong quarter, and I think it shows the resilience of our portfolio and also our ability to deal and manage successfully, a period where the volume dynamic, is, weaker, and that was clearly the case in the fourth quarter. We're very pleased with, bringing the year home in line with, expectations on the P&L side.
Now turning to page 13, we are also very, very happy that our cash flow focus continues to pay off as we translated record full year EBIT into a very strong free cash flow, excluding net M&A, EUR 4.6 billion, above EUR 3 billion, when you take into account M&A, particularly the EUR 1.5 billion for Hillebrand. We are ahead of our previously increased guidance. You know my obsession with cash flow, I'm of course very happy that we are also able to report record numbers on the free cash flow side. I guess that takes us to the question now that we have that nice cash flow, how do we use it?
In line with the commitments of our finance policy, we are using parts of this strong cash generation for our multiyear share buyback program. We are now increasing the overall size by EUR 1 billion to a total amount of EUR 3 billion until the end of 2024. EUR 800 million, the first tranche was fully executed in 2022. We are well on our way with the second tranche, EUR 500 million, which will be completed by the end of the month. In line with our aspiration for share buybacks to be almost continuously in the market, we are preparing for the next tranche to follow up right after our AGM in May. Increase in our share buyback program, that's one use of cash. Of course, another very important element is our continued investment into future growth of our business.
That takes me to page 14, where I want to highlight 3 important messages. The first one is that we are very disciplined with our capital allocation. Overall, how much capital we allocate to the different divisions, and then of course, also on an individual BCA basis, when we look at the individual investment projects to ensure that we generate a good return on capital employed. You can see on the left side of the slide the development of return on capital employed over the last years. Of course, that is something we now also bear in mind when we see, as you will have seen in our guidance, a phase where there's less EBIT growth. We will of course, also look at making sure that we stay at very respectable levels for ROCE going forward.
That takes me to the second important point and the question, how do we steer CapEx in the current environment? Tobias will talk about our full-year guidance. We have already included on this page the range we are giving for CapEx guidance. I think you can see with that range that we do have flexibility. It's not that our CapEx is a given. We have flexibility, and we are using the flexibility, and we will continue that in the course of the year, depending how the volume development plays out. The third important message is that we will do so as we have done over the past years in a balanced way. I think the good news for us is we have a very experienced team who is not going through a volume downturn phase for the first time.
We know to strike the right balance between focus on cost, cutting back on CapEx, whilst also making sure that when spring comes, and there will be spring eventually, we are ready to really pick up in a smooth way and then really harvest the upswing again. Now turning to page 15 and to round up uses of cash, dividend. Page 15 shows our long-term track record of progressive dividend increases, something that is very important to us, including the proposal for the full year 2022, with EUR 1.85 . We know that this is at the lower end of the 40%-60% corridor, so I think it has to be seen in conjunction with the share buyback increase.
I think what is also very important for us is dividend continuity. We are also really looking ahead, bearing in mind our EBIT guidance for the year 2023. As this is Frank's last year, last full year announced results, I also took the liberty of including some numbers, taking a bit of a look back to the year 2008, when Frank took over as the CEO of the company. I think we can show some very impressive numbers of what happened over these last 15 years. We spent more than EUR 23 billion on dividends and share buybacks, and shareholders have received more than EUR 15 cumulative dividend for each share held over the period.
When you look in terms of total shareholder return, I mean, 2008 was obviously also quite a challenging year. From that starting point, we were able to generate a TSR of 8%, well ahead of market, and I think something we are very pleased with. That was a bit of a look in the rearview mirror. Now we turn to the future, with that, I hand over to our incoming CEO, Tobias Meyer, for the outlook.
A very good morning, everybody. I'm very happy to join this round and give you the outlook for the first time. Let me start with two pages of context, one on the macro and one on the business portfolio. If you turn to page 17, we reflect a bit where we are in the cycle. We have seen in 2022 the normalization, some recessionary signs in the second half, a substantial rate cliff from very high levels that we've reached during COVID, substantial destocking, and also some supply issues, particularly out of China. We've seen declining but not a collapse of demand. If you compare this on the right side of the page with the financial crisis, the signs that we see now in the freight markets are quite similar.
We have a pronounced decline of air freight volumes, and some decline also in ocean freight and Express volumes. Volumes in February and early March, you know, still show declines, but Frank alluded to it, we do see some bottoming out. Also, some first positive signs after that sharp fall in Q4. Yet it seems too early to tell, you know, whether this is really now leading already into a recovery or whether it will take some while. We need to be prepared for all of these scenarios, and this is why we also thought it's helpful to provide the guidance in that context and use the scenarios that you see on the left side. In the L-shaped scenario, a recovery would only really set in end of the year, but predominantly in 2024.
U-shape a bit earlier. Then the V shape, which seems well possible but too early to tell, that we already see some signs of recovery in the U.S. and in Europe also at the end of Q2, middle of the year. The second piece of context is on page 18, which I think is very important to remember. Our portfolio has changed dramatically over the last 15 years. 15 years ago, we had the majority of earnings in our German Post and Parcel business. Now, the great majority, 86% is in the DHL divisions and only 14% is in Germany in our traditional business.
Also, if you look at the lines of business on the right side, yes, we still have 8% of structurally declining mail business, but 61% of our portfolio is growing GDP plus, in areas like Express Supply Chain, parcel in Germany, and also e-commerce solutions, which obviously has a specific exposure to e-commerce, which we believe will continue to structurally grow. Having said that, on page 19, our outlook for the year against those three scenarios. In the L-shaped scenarios, we see an EBIT at a minimum of EUR 6 billion, U shape at EUR 6 and a half billion, and with a faster recovery at the midyear, we should be around EUR 7 billion. That's our outlook for the year, given that macro uncertainty that we still see how the earnings would turn out.
If we break this down on the following page 20, you see that obviously the predominant part is in the DHL divisions. We see P&P with its specific uncertainties at around EUR 1 billion. The group functions with a negative contribution, the usual number that we had for many years of 0.45, which overall leads to the range of EUR 6 billion-EUR 7 billion. On the free cash flow, we see this around EUR 3 billion. That's because of the compensating effects. Would we have higher earnings? Operating cash flow would surely increase, but we would have some higher working capital and would also then spend a bit more CapEx. Adversely, if the recovery takes longer, we would be more prudent on CapEx and would also expect less money is tied up in working capital.
That's why we feel quite comfortable that the free cash flow should be around EUR 3 billion. Gross CapEx, Melanie already mentioned that the range of EUR 3.4 billion-EUR 3.9 billion and the tax rate in a usual range of 28%-30%. Turning to the midterm for 2025, we see EBIT above EUR 8 billion again, free cash flow at EUR 9 billion-EUR 11 billion cumulatively for that three-year period and gross CapEx at EUR 10 billion-EUR 12 billion. Turning to page 21 in terms of management priorities. Surely, we need to be attuned to the current macro situation. Cost management is going on very well. I think we have a very good team. Frank already mentioned it.
I have to say, I'm very proud of what Express did in aviation in terms of adjusting the network, keeping service high, but taking cost out in a very skilled manner. We will be disciplined in terms of pricing. We have established very good mechanism and tools over the years to make sure pricing stays adequate. Also in terms of CapEx spending, we'll delay some projects, but we'll be ready to take advantage of the upturn as well. When it comes to the fundamental drivers of our business, we still see a lot of opportunity in globalization. The pattern is changing. We wanna strengthen our presence in fast-growing economies while being mindful of geopolitical developments. Digitalization. The company still has opportunities to take, which we're working on.
E-commerce still has a decade plus to go as a key driver of growth in logistics. Sustainability for us is not only a must-do, but we also see increasing signs of this being midterm, a real commercial opportunity. We'll also definitely continue to work on that. Which leaves page 22, our key investment highlights of the business. I will not go through it in detail. I think most of it is known to you. Just the highlights here. I think we can say that Frank is handing over the company that is in great shape. With that, I would turn it back to Martin for questions.
Right. Thank you, Tobias. Operator, I think it's a good time to start the Q&A now.
Yes. Ladies and gentlemen, at this time, we will begin the question and answer session. Anyone who wishes to ask a question may press star followed by one. If you wish to remove yourself from the question queue, you may press star followed by two. Anyone who has a question may press star followed by one at this time. One moment for the first question, please. We have the first question from Alexia Dogani from Barclays. Please go ahead.
Good morning. Thank you for the presentation. I just had two questions, please. Firstly, on DHL Express, you talk about B2B weight being now 15% above 2019. We've had two quarters of close to 10% sequential kind of decline. Do you think that that's kind of the level where it settles post-pandemic, given we've seen kind of the return to normality, if you like, of air versus sea freight, premiums? That's one. Secondly, on Tobias' yield comments, could you just elaborate a little bit what you mean about your renewed focus on pricing? For instance, give us some examples in sort of the Post Division or Express how kind of yield management is being managed differently perhaps from the past.
If I can sneak in a third one, on the sourcing and kind of changes in supply chains that you've seen, can you again elaborate of what you're seeing, whether there's a bit of diversification away from specific countries or not happening already? Thank you.
Maybe do that Melanie first, Tobias second, I'll take the last one.
Yeah, okay. On the first question. Good morning, by the way, Alexia. On the B2B weight in the Express network, I think that is, of course, a question we get quite frequently. How much of the air freight spillover weight do you still have sitting in the Express network? I mean, just looking at the numbers in Q4, we had a 7% decline in shipments, and a 9% decline in weight, which means that the weight per shipment decline was relatively small. That already shows you that this is not a landslide, where we're kind of like losing enormous amounts of weight. I think the biggest chunk of what had unnaturally moved over from air freight into Express, that has gone already.
Air freight capacity is available, is also available at attractive rates. We believe that what we now have in higher rates in the Express network is there for a reason, because those customers really appreciate the quality of the Express network.
Taking the question, Alexia, on yield management. Particularly in the network businesses, is obviously particularly important, and we have a much more central analytical approach to the matter. You know, we've seen still competitors that go out with certain, you know, discount campaigns, for instance. We generally don't do that. We approach the topic analytical. Where is their willingness to pay? Where do we win, where do we lose business in bids? That informs our pricing, very much driven by the willingness to pay of customers. In parts of Germany, there's a specific opportunity given the change in cost structure for many of our competitors. You might know that we had quite a substantial increase in the minimum wage in the country.
That affects our cost base, not in the same way than our competitors. That provides a specific opportunity, but also in Parcel. Again, the approach is much more systematic and data-driven. We really price much more out of the machine, you could say, in terms of analyzing where there's willingness to pay, and that is informing our yield management.
If I could just add to that, as you asked specifically also about both in Parcel. We have introduced two new elements which we already had successful in other parts of the business in the Parcel pricing now for the current year, an energy surcharge and a peak season surcharge. As Tobias said, we are really taking the whole pricing to a new level in terms of sophistication and data-driven support.
Yeah. Before I come to the last question, you know, we are a premium provider, and we demand premium pricing. That's what we should do, and we do actually. You know, of course, customers are challenging us on that, but they admit that we are providing across the divisions outstanding performance quality-wise somehow. Sourcing, yes, a lot of stuff is going on, but it's more internal. You know, I was traveling around the world in all continents, and what you hear is that there is a tendency to China plus one at least. Customers are looking for more resilience of a supply chain. Nearshoring, I think, is a phenomena for very few industries where CapEx cost for a plant is much higher than labor cost, and therefore, you can go anywhere.
For instance, the ship industry, but many others are still looking for labor arbitrage. What good news about that is we are present everywhere, so we lose a business potentially in China, but we win it somewhere else because customers see us as the solution provider for complexity in their supply chain.
That's long-term, of course, a tremendous advantage we would have as a global organization because nobody of our competitors has a footprint like we have.
Thank you. That's great. I don't know if it's your last presentation, Frank, but I just wanted to say congratulations for a great 15 or more years at Deutsche Post.
Thank you, Alexia.
Thanks, Alexia. The next question, please.
The next question comes from Muneeba Kayani from Bank of America. Your question please.
Good morning. Firstly, just on Express pricing. Can you talk about the GPI increase? How successful have you been in putting that through, and how we should think about the unwind of surcharges this year? Secondly, just on Tobias' comment on February, March volumes kind of bottoming. Can you give some color on where you're seeing that across air, sea, Global Forwarding, or Express and kind of geographically? Related to that, why do you have the L-shape EUR 6 billion scenario in your guide, if that's kind of what you're seeing? Third, if I may, what's your wage assumption on the 2023 guide? Thank you.
Okay. Melanie, you take maybe the first two and maybe, Thomas, Tobias, answers the question with regard to the outlook.
Okay. In terms of Express pricing, we have put in a very sizable GRI in Express. Of course, that is, as usual, a country-by-country decision-making. The average order is about 7.9%. Of course, it really varies a lot, depending on the inflation environment, the currency environment and so on, country-by-country. As always in Express, we are very strict about making sure that this is then also really implemented and followed through, and we see very encouraging signs of it sticking. On the second part of the first question, the surcharges. We see a slow phasing out in the emergency surcharges, which we had always seen as a cost offset. That is something which we constantly monitor.
It's still there offsetting the still higher cost on the aviation side, particularly. Of course, we assume a certain element of normalization here. In terms of, if there are first signs of spring coming, as Frank and Tobias said, why do we still need an L-shape scenario and the lower end of the guidance range with the EUR 6 billion? I think we have seen so much volatility over the last 12 months and also now in just the last couple of weeks that we feel it's prudent to give you a feeling for the different ways the next quarters could play out.
I think for me, actually the EUR 6 billion also is an encouraging number because even if there would be a prolonged winter and we would see no recovery in the global economy in the course of 2023, we would still be above EUR 6 billion and hence on a new level compared to where we were three years ago. It is a bottom floor in a very gloomy winter scenario, but even in that case, we would be at a newer altitude.
Maybe, putting some more context to this in terms of the volume development you ask about February, March. I mean, for us, the beginning of the year was very difficult to read because Chinese New Year was in January, earlier than last year. Obviously the COVID situation in China beginning of the year made it also difficult to read. Now we've seen the decline basically bottoming out now, across the different modes. We see some, but that's really the last two weeks more in some European countries encouraging parcel volumes. These are very early signs, and whether that is a trend is just too early to say. You know, we on the other hand, see that, you know, inflation in Europe is still high. The central bank is acting against that.
I think there's reason to believe that it will kind of cycle out a bit as the comparables, in the previous year are higher when it comes to energy in particular, which is rather coming down. That is yet to be seen, and this is why we found it prudent to have the L-shaped scenario also in the mix.
In addition, you know, the outlook now is definitely better than six weeks ago. One driver of that is that China is now through COVID and, you know, this is the second largest economy in the world, and that will, of course, help the global economy without a doubt. That's also visible in the volume trends, you know, a week or two doesn't make too much difference. You know, as I said, I think the outlook is significantly better than six weeks ago.
Okay. Thank you. A few more calls coming in. Next question, please.
The next question is from Alex Irving from Bernstein. Please go ahead.
Hi. Good morning. Hope everybody's well. Three, if I may please, on the medium-term outlook. First on your 2025 EBIT target. Until November, you were thinking about EUR 8.5 billion in 2024, which I would take by implication is higher in 2025. Why has your assessment of the normalized earnings level changed over the last couple of months? Second, I know you don't guide specifically by division, but could you please talk qualitatively about in which divisions your view has become more negative? To what extent this is a question of volumes, price or margin?
Finally on CapEx. Your run rate CapEx looks to be coming a little bit lower. In which areas are you reducing spend? In which areas are you preserving it, and why? Thank you.
Yeah, let me start with the first question. I mean, we have this mechanism of giving a rolling medium-term guidance, plus two years for the current year. We gave the guidance for 2024 in the spring of last year for the first time, and obviously the world has changed a lot since then. I think what changed now to the last time we reiterated the 2024 number is that we have seen volumes coming down since November faster than anticipated, and the discussion about global recession in 2023 and kind of, like, how long will it take to have the global economy get back has obviously heated up in the last weeks of 2022 going into 2023.
Now also considering the new baseline, our scenario for 2023, we feel that this outlook we will get back to above EUR 8 billion by 2025 is the best reflection of the current uncertain state. We have to see how the scenarios in 2023 come about, but we are confident that by the year 2025 we will be back at above EUR 8 billion. In terms of 2023, what's behind it? I mean, first of all, you can see in the individual guidance for the P&P division that we do expect a further step down in P&P EBIT from the about EUR 1.3 billion we had in 2022 to around EUR 1 billion in 2023.
There's a lot of moving parts at the moment as we still have to conclude the union negotiations. That's the P&P specific case. In terms of the DHL part, obviously the division where we expect the biggest normalization is in Global Forwarding. You can also see that very clearly in the consensus, which anticipates order of magnitude EUR 1 billion a step back in Global Forwarding. I think overall here we really have to see whether it's the L, U or V shape and how we will actually end up. In terms of CapEx, yeah, we have flexibility.
When you look at the big CapEx divisions, I mean, the biggest one is Express, where we are, of course, making adjustments in capacity build out in our aviation, refleeting depending on the volume projections. We are slowing down a bit here. The same, of course, in Post and Parcel Germany. You have divisions like Supply Chain, where CapEx is predominantly driven by the implementation of customer projects, where we are seeing new projects coming in. That's probably a division where we won't see much change, more continuity. Of course, we have a division like Global Forwarding, Freight, where CapEx is a non-event in any case.
All right.
Thank you. Alex?
Yeah. Thank you.
Thank you. Next call.
The next question comes from Cristian Nedelcu from UBS. Please go ahead.
Thank you. Hi, thank you for taking my question. The first one on Express. It is getting cheaper for you to purchase air capacity out there. Could you maybe talk a little bit about the timeline of the aviation cost normalization? Would that happen towards the end of 2023, or is it a theme for 2024? The second one on Global Forwarding. I think your Q4 conversion ratio was around 33%, slightly below your target. Could you elaborate a little bit on the trajectory going forward for the next few quarters, how you see the EBIT conversion ratio developing? The last one on Post and Parcel Germany, on the negotiations with the union. Could you give us a bit more color on the sticking points in the discussion?
maybe some color on the differential between your latest offer and the union request in terms of wage increases. Thank you.
Yeah, I take the last one, Melanie. You take the other two points.
Okay. Good. In terms of normalization on the aviation cost side, I think for us, the most important element in making cost adjustments, is the capacity adjustments we are making. Here we have already reduced capacity by 15%. Given that we mainly operate a dedicated network, really adjusting this capacity in a flexible and agile way is key. I'm very pleased with how rapidly the Express colleagues have moved on that over the last weeks and months. In terms of Global Forwarding conversion ratio, yeah, I think that is something where I wouldn't overvalue the number in an individual quarter.
I mean, firstly, we are now going through a rapid and probably faster than anticipated volume normalization period on the forwarding side. Overall rates are still relatively high. Our medium-term aspirations around 35% that's unchanged. There may be some wobbles around it, which I wouldn't over value.
Maybe on the negotiation. First of all, we have put something in place which was higher than what we have offered ever, and it's in a comparison to other negotiations in other industries, but also in our industry. You know, at the high end, we don't see any further headrooms. The union is not very clear what they want, except that they gave us significantly higher demand at the beginning. They asked for 15%, we offered now 11 and a half with a longer run rate, but that's normally the case. We will get today the vote of our employees, where it would be a big surprise if it didn't vote in favor of a strike.
You know, union members, of course, are not undermining whatever their union heads are saying, so it would be an embarrassment for them if that would be different. We expect that we get a negative vote, and we have then to look to negotiate again. You know, we have seen that in many years again and again. I think the mood of the union at the moment is a little bit, you know, outrageous. They are not clear about themselves how, and now let's see what we get, how we get through that. Of course, we are prepared for any scenario that we get an agreement soon, or if we have to take a strike, we'd have to take the strike.
Thank you very much.
You're welcome.
The next caller, please.
The next one comes from Robert Joynson from BNP. Please go ahead.
Good morning, everybody. Three questions from me, please. First of all, on the EBIT outlook for this year. When you talk about a V-shaped recovery, which involves recovery starting around Q2, could you provide some more color on the strength of recovery that you're referring to? For example, are you saying that volumes simply improve from the Q4 run rate, which I guess you've kind of confirmed already, or are you saying that volumes return to the 2021 level? Any color in that respect would be helpful. The second question on M&A. There was an article in Manager Magazin in December, which claimed Deutsche Post had become "very interested" in acquiring DB Schenker. Could you maybe comment on both that article specifically, given it did move the share price quite significantly on the day?
Also more generally, what you're thinking regarding M&A in general. Then the final question is just a higher level question concerning the name of the group. We all know that some investors avoid investing in postal companies for obvious reasons, therefore, the name Deutsche Post can sometimes discourage investors from looking at the stock. Given that P&P Germany accounts for just 15% of group EBIT, and Post specifically, I would imagine, is now a mid to upper single-digit share of group EBIT. Very different at the time of the IPO when Post was pretty much all the business. Could it be a good idea to change the name of the group? Is that something that you've considered before, Frank?
Tobias, is that maybe something that could be a possibility going forward? Thank you.
May I start, Robert, with the last one and then Tobias can comment, and maybe I give you some flavor as well on the Manager Magazin article, but Tobias is more important that he looks beyond May 4th. You know, the reason why we have never changed the name, and of course, we discussed that is, you know, we still have, you know, 160,000 people in that operation. I always find, you know, investors are smart enough to understand, you know, we are not talking about retail investors, we are talking about institutional investors who understand and read through that this company is more than just a German post. You know, I think it would.
You know, it had been bad for the employees in Germany, bad sign that, you know, they are not important any longer. You know, it had declined only very recently because the other performance of the other division was so much stronger. That's the reason why I've said we should not change the company name, and that will definitely continue until on May 4th. Tobias can say something about that. You know, Manager Magazin is writing stories without any facts and figures, and nevertheless, you know, on Schenker. I said that before, I said that publicly. You know, if such an asset comes to the market and the process is delayed, as you know, we have to look into that. We have a very clear strategy. We need to answer the question, makes that company as better?
Is it easy to integrate? Is it accretive? That means if we pay a decent price for that. If these three questions are answered yes, we probably would put a bid. If one of these questions is answered no, we will not put a bid in. It's, I think, better to for Tobias to answer that question. The other, the first one on the outlook as well, I think so. You can talk about the name again. The name will not change until May fourth, Robert, I'm deeply convinced that this was the right decision and not a wrong decision. You know, what happens in the future, I have no influence on.
On the naming, I would echo. I also share the view that investors are intelligent. We are not a chocolate bar yet. You know, it's a fair point that you still make that, obviously the name is not reflecting what's in the box fully. We'll probably always once in a while have that discussion. So far, we decided that we believe people will figure out what's really in the box. I think on M&A, there's nothing to be added, really. You know, the strategy is not gonna change. The criteria are the criteria that I mentioned. According to those, we'll look at it. Integration one, whether that's easy or not, is definitely something that is very important, in any case, in any scenario, that we look at.
We need to be certain that that can be done. Elsewise the strategy as it relates to M&A is not gonna change, and Frank already described it. To your first question, on EBIT 2023 and the V-shape scenario. Our volumes are generally seasonal, and the pattern is a bit different in the different freight markets. That makes it difficult to judge from a Q4 run rate onto Q2 or Q3, which are traditionally lower. We would more see the recovery starting with a return to growth, in terms of the year-to-year comparable. Again, we haven't seen that yet in most markets, at least not for a longer period. There are first signs of it bottoming out, but return to growth in terms of year-to-year is what we typically see as that sign of recovery.
All very clear. Thank you.
Thanks, Rob. There are 5 more calls on the queue. Gonna be a bit mindful of time, short and to the point questions will yield the same type of answers. Next, please.
Comes from Samuel Bland from JP Morgan. Please go ahead.
Thanks for taking the questions. I have 2, please. The first one is on German letter pricing. I think it's due to go up as it stands in 2025. If we get into a more difficult, whether it's macro or labor situation in that division, is there scope to bring the price increase forwards? The second question is, Melanie, I think you mentioned Express capacity had been reduced 15% in recent weeks or months. Has that happened sort of earlier this year, and does that roughly point to 15% lower volume expectations? Thank you.
I'll maybe take the first one on the German letter pricing. The anchor price for the private letter goes through a quite lengthy proceeding, and we currently do not expect that to be opened. However, for the rest of the portfolio, which is covered by that process, but is not ex-ante, as we call it, so it's not a prescribed price. There is some flexibility if other parameters change. Obviously we would look at that, but we currently do not expect that the anchor price for the private letter would change.
Yeah. To your second question, I mean, you saw that in Q4, TDI shipment per day was down 7%, weight was down 9%. We already started with the capacity adjustments at the end of last year. As Tobias mentioned before, I mean, January was a slow month, also because of the phasing of Chinese New Year. We had decided that we would really kind of like take a strong move on capacity and reduce it by 15%. I think now we really have to see and react in an agile way. March looks a bit more encouraging than Jan and Feb, but it's very volatile.
I think for me, the most important message is that the Express colleagues have shown that this flexibility we have always talked about is not only a theoretical concept, but that we can really implement and adjust in a flexible way.
Understood. Thank you.
Next question comes from Sumit Mehrotra from Societe Generale. Please go ahead.
Thank you. Sumit Mehrotra from Societe Generale. The great questions have been asked. I'll still try. The EBIT trajectory into 2025. I just want to understand how much of this headline step back to above EUR 8 billion 2025 guidance is reflective of you having this L-shaped scenario still in your guidance mix. Should there be a quicker recovery, as you point out in your 2023 guidance, this can automatically be higher, the 2025 EBIT guidance. That's the first one. Second one, Melanie, working capital release, nice EUR 65, EUR 660 million already. The quantum we can expect in 2023, please, from DGFF activity. That's second. Third, again, the midterm free cash flow guidance is really wide, EUR 9 billion-EUR 11 billion. EUR 3 billion you expect in 2023.
Why do you still have the lower end of, at as low as EUR 9 billion in this guidance range? Thank you.
Maybe I start with the first one. EBIT 2025, we guided above EUR 8 billion. Obviously, you know, supportive macro would help us to surpass that. We would expect to also in a prolonged slowdown into 2024 to then be able to reach that number in 2025. That's the way we would read it.
Yeah. To the second question on the working capital development. Yes, indeed, we have seen a good development in the fourth quarter of 2022. I mean, in the fourth quarter of 2021, we had a very strong build-up of working capital, particularly in Global Forwarding. We have seen the beginning of the reversal, and we do expect to see a continuation into the first quarter. It really depends on what scenario we are going to be in. Tobias alluded to that in the context of our EUR 3 billion free cash flow guidance for 2023.
If it is more dynamic and we see volume and revenue growth picking up, we will then, at the second half of the year, also see some working capital build up as you would expect from a growing business. Of course, if it's more sluggish, we would see more of a release situation also for the full year. I think what is very important for us when you look at kind of like DSO, DPO underlying KPIs, we have really reached a very mature position. And we are focusing on reinforcing the underlying quality of our working capital management, and then the volume dynamic will be what the volume dynamic is.
In terms of the medium-term, free cash flow guidance, I think for me the important first message is when you look at the lower end, the EUR 9 billion, I mean, there was a time when we were struggling really hard, and the time was not so long ago to get to above EUR 2 billion. I think what we are very clearly saying for the current year but also beyond, that EUR 3 billion is in all scenarios kind of like the new must-have floor. If we then see a dynamic uptick in the period, yes, we will then see working capital growth, and we will also start investing again, more on the CapEx side.
In line with the upper end of our CapEx guidance, and that is why we came up with this range for FY year 3.
Great. Thank you.
Next caller, please.
That comes from Nikolas Mauder from Kepler. Please go ahead.
Hi, good morning. Nikolas Mauder with Kepler Cheuvreux. three questions, if I may. I appreciate it must be hard to give a guidance for P&P Germany on top of wage inflation and likely strike costs. There is a reform of German postal law in summer coming up. On the latter thing, do you have any thoughts on the impact on the business it might have? That's the first question. Secondly, what kind of gross profit yield normalization have you baked into your freight forwarding guidance? Finally, keep it as short as you want. Can you provide any color on how the Chinese reopening has affected the business so far? Thank you.
Maybe I start with the P&P and the reform of the postal law. As we have publicly said, I mean, this reform is overdue. The law is 25 years old. Several elements also in terms of how to serve the customer that are just out of sync, in terms of digitalization aspects, but also how the universal service obligation is funded going forward, what is needed as footprint and so forth. It's a process that other countries have also gone through. We expect that to be concluded within the year. Obviously, that is relevant, that we have changes there for P&P, and we expect that change, those changes to happen.
With regard to the GP normalization in Global Forwarding, I mean, first of all, you will have seen in our Q4 numbers that we are still at a very good level in terms of GP per ton and per TU. What we are currently seeing is a bit of the normal normalization development where you always have a lack in the adjustments. We actually expect that Q1 also will be at a reasonable level. I think the now interesting thing is what will be the outcome of the currently ongoing tender season. Everybody is in the market. I think we will get a bit better clarity on how things are playing out with the second quarter.
In terms of Chinese reopening, yeah, we do see encouraging volume signs, particularly on the Express side, where since mid-February, we do see a positive shipment growth, and that is encouraging. In line also with the picture which Tobias showed earlier, how does a typical downturn cycle play out? We would expect Express also to be the first ones to show a bit signs of life. There's more life there than on the air and ocean freight side yet.
Thank you very much for the responses.
The next question comes from Patrick Creuset from Goldman Sachs. Your question please.
Hi, good morning. Just to clarify your yields or revenue per shipment outlook in Express for 2023. You've basically said weight is expected to be stable now on current levels while the GRI is sticking. Does that imply you're baking in a year-on-year increase in yields in your across your guidance range? Second question is, should volumes actually stay weak and yields continue to normalize in freight forwarding, how much are you prepared to take costs out in this business this year? Thank you.
Yes. I think on the first question, to be very precise here, yeah. I mean, what we see in terms of weight per shipment, we had this 2% decline in Q4, we don't expect any landslide shift there. The B2B volume development is weak. Given that the B2B shipments are heavier, we will still see a weight decline. That's also one of the reasons why we are making those adjustments on the aviation capacity side. That's the weight element.
When we look at the core GPI, the 7.9%, there we do expect what we always call our base revenue per kilo development to be favorable in line with that. What you then see on top when you look at revenue per shipment in our stat book are things like currency, which had a very important impact when you also look at the quarterly phasing in 2022 and things like fuel surcharge. I think it is very difficult to give a precise number for how revenue per shipment is developing. I think the one thing I'm very confident about, knowing the express costs, base revenue per kilo will go up in line with the year's measures we are taking.
On the second question, cost measures in Global Forwarding. Let me start with a general comment. We are not a company which makes big announcements about, oh, we are taking people out here, and we are doing drastic actions there. I think, if you are in such a situation, something has really gone wrong. For us, it's important that we make cost adjustments in a balanced and appropriate way in those parts of the business where it is required. If we have a business where we now see significantly reduced volume levels for a prolonged period, we will and we are making the necessary cost adjustments. We are doing that in a more quiet, and, yeah, balanced way.
Thank you.
Great. Thank you, Patrick. Two callers, but I understand you only have one short question each.
Will be from Johannes Braun from Stifel Europe. Please go ahead.
Yes, good morning. If I can only ask one, I would come back to the potential change in the German postal law. Because as far as I understand, it especially relates to the current obligation to deliver 95% of all letters within 2 days, and my understanding is that the intention here is to relax that rule. Could you give us a rough feeling what that would mean for you, especially, I guess, in terms of cost release, mainly labor costs, I guess?
I think generally we have to say that what has been publicly discussed is probably not the most important topics. The, you know, the lead time that you mentioned, yes, it has a positive impact on cost. We have to see how that then balances out in terms of the net effect. It is needed that those changes are made to ensure that the universal service obligation, remains, you know, affordable for also consumers, that prices are not rising as quick. That is also a joint objective that we have with the regulator because fast-rising prices drive substitution.
A balanced approach on that is needed, and it's a good sign that the regulator looks at these things and there is, I think, building support that such lead time demands that we currently have in the postal law that that is thought over. Also looking ahead the next 20 years, where we do expect mail volumes to further decline, that we have something that provides the flexibility that we can adjust. Whether that has a significant net impact on our earnings is to be seen. There are definitely a positive development in that regard that will help us to stabilize the P&P business, continue to transition to a more parcel-based business, and thereby continue to be able to deliver in that structurally changing market. Okay.
I think we have Andy Chu concluding our Q&A round with one question, please.
Yes. The last one is from Andy Chu from Deutsche Bank. Please go ahead.
Thank you. My question is to Tobias. Tobias, good morning. I wonder if you could just maybe talk about your sort of leadership style and link to that, what may change going forward, particularly from a strategic standpoint. Thank you.
Well, Andy, thanks for that question. Look, it's, it's rather difficult to talk about one self's leadership style. I think it's good if you maybe have a chat with my board colleagues around it. I think what I can assure you, we have a very good team that works together in a very cohesive fashion. I think it's the strongest team that we ever had with, you know, heads of the divisions that truly know what they're doing. I'm very comfortable with that. We, you know, will talk about the necessary strategic development in due course. There will be no short-term changes. I think the platform is extremely solid. We have a strategic framework that has guided us very, very well and I have no intention to do damage by just changing things for the sake of changing it.
We have obvious, you know, developments in the global economy, in the specific markets that we need to react to, and we talked about some of those aspects today. That is currently the key priority and should be the key priority for the management. In due course, we'll discuss in which area we can do more, how we can accelerate growth further. Overall, the strategic framework that also provides guidance for our 600,000 employees, was extremely successful, it's extremely solid, and we'll do careful changes to that only, not to confuse our workforce.
Our customers and also you.
That concludes the Q&A round. Thanks for your interest and participation. I'm gonna hand over now for Frank for his remarks when closing this call.
Yeah, thank you all. It's indeed, as Axel pointed out, is my last appearance in this call. 61 quarters are now behind me as the CEO of this company. I will not come in the call on May 3rd. That's the day before our AGM, because I think it's right that Melanie and Tobias will report on that already, because it's my second last day working for this company. Let me summarize a little bit, you know, how I see, you know, the Bay somehow going forward. The company is in excellent shape. We are employer of choice. We are great provider of choice for many customers, and we have the best profitability, the best cash flow, and the best challenge, the strongest balance sheet ever before.
As Tobias already outlined, I believe that this is the best team we ever had in this company. Particular, I wanna highlight two things on my colleagues, you know, or three things. One is the operators, as Tobias said, are amazing. You will keep the best CFO you can ask for. You know, Melanie is an outstanding individual and a fantastic CFO, and she will stay on. You know, I always said a CEO who should succeed you should be either different or better. I think you get with Tobias both. He will be not only different from myself but also better. The great thing is I could observe it already that Melanie and Tobias are working extremely well together. The nice thing as well is I will not come back in any form to the company.
I will not have no intent to become a member of the supervisory board or the chairman. That gives the management team under Tobias' leadership all the opportunity to change whatever is needed to be changed. I think that's a good governance approach, and that's the reason why I'm handing over with pride, a company which is in good shape. I have no doubt that we will get to newer heights with the new team under Tobias's leadership. Thank you very much for all your interest, your support, some your challenges, and I hope that I see you in other settings. As you know, I'm already chairman of Deutsche Telekom and on the supervisory board of Proximus. Maybe we see each other in different settings again, even in a different role.
Thank you very much for all your trust and support and see you in different situations. Thank you very much and goodbye for today.
Thank you.
Ladies and gentlemen, the conference is now concluded, and you may disconnect your telephone. Thank you very much for joining and have a pleasant day.