Kesko Oyj (HEL:KESKOB)
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Apr 28, 2026, 6:29 PM EET
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Investor Day 2024

Jun 4, 2024

Hanna Jaakkola
VP of Investor Relations, Kesko

Good afternoon, everybody, and welcome to Kesko's Investor Event. Welcome, all of you here at our headquarters, K Campus, here in Helsinki, and all of you behind the screens, too. Updated growth strategy ensuring success in a challenging market environment, that is our topic today. It was 1.5 years ago, we hosted an investor event last time, and a lot has changed since. There has been changes in our management. We have a new captain on the boat. Our CEO and President, Jorma Rauhala, started first of February, and there has been other changes in management, too, and also in the market environment. My name is Hanna Jaakkola, and I am responsible for Kesko's Investor Relations.

So if you look at the agenda, first, Jorma will go through Kesko's strategy in a group level, and then we will jump to grocery trade, which is our largest division, followed by building and technical trade, our international business, and then thirdly, car trade, and that is presented by Johanna Ali, Sami Kiiski is heading Building and Technical Trade, and Ari Akseli, Grocery Trade. We will conclude the presentations with numbers. CFO Anu Hämäläinen will present the numbers at the end. And after the presentations, there is a good time for questions. We will take questions after the presentations. But without further ado, the stage is yours, Jorma. Please.

Jorma Rauhala
CEO and President, Kesko

Ladies and gentlemen, welcome also on my behalf. I'm Jorma Rauhala, Kesko's President and CEO since 1st of February this year, so four months experience now in this position. So I have quite a long, career in Kesko, more than 30 years, and my previous, job was, president of Building and Technical Trade. Before that, I was a president of grocery business, and before that, I was a chain director in K-Citymarket, and also, I have been managing director in Kespro, so very long career in Kesko. I'm very confident that I'm the right person to lead Kesko's growth strategy with my colleagues very successfully. So K Group today, first of all, what is the difference between Kesko and K Group?

When we are talking about K Group, it includes also, for example, retailers figures, when it comes to employees and, and retail sales and things like that. So we have three division: Grocery Trade, Building and Technical Trade, and Car Trade. Retail and B2B sales, some EUR 16 billion, 45,000 employees, and 8 operating countries. Amount of shareholders, now more than 112,000, and it has increased quite nicely. Then Kesko key figures, last year figures, net sales, EUR 11.8 billion, operating margin, 6%. And I would like to highlight, if you look this pie in the middle, the share of B2B trade. So 40% of our total net sales is B2B sales.

And I think this can be quite a surprise to many who doesn't know so well Kesko, because Kesko is very well known as a consumer grocery business in Finland. But like I say, B2B is 40%, and when we implement our current strategy, that share will increase year by year. Then highlights of the strategy. So first of all, some guiding principles of updated strategy. Kesko has a good effective strategy with no need for major changes 2024, 2026. No changes to be made to current business portfolio. Good growth potential remains in all three chosen business divisions. In the strategy review process, focus was on crystallizing competitive advantage for the businesses, with special focus on the customer perspective. Due to uncertainties in Kesko's operating environment, the strategy period is shorter this time around, extending from 2024 to 2026.

When we look at our operating environment and mega trends affecting Kesko, of course, first of all, interest rates and inflation. Weak consumer and business confidence, and of course, we can see that, the lower construction activity and, price-driven consumer behavior, especially when it comes to grocery business. But now, of course, we know that inflation has come down already quite nicely in Finland, but still we are waiting that interest rate would also decrease. Urbanization, migration to growth centers drives K Group store site network development. I will open that, more precisely later, but this is very important for us. Climate change and green transition, of course, increasing sustainable regulation, reporting, but also some business opportunity when it comes to energy efficiency and energy infrastructure investments. Some demographic changes, aging population, increasing role of senior citizen customers, smaller households, immigration, availability of employees.

I would say that today, the availability of employees is not a issue, a big issue, but, I'm quite sure that it will be a bigger issue in coming years. Effortlessness, convenience emphasized in consumption habits, ready meals, eating in restaurants, express deliveries. For example, last year we made more than 2 million deliveries, fast deliveries, in cooperation with Wolt. So quite many consumer, more and more, consumers want to have a delivery, let's say, in 20 minutes. It's not enough to get the delivery tomorrow, so in 20 minutes, 25 minutes. So this is a big change, and we are in good position on that one. Digitalization and AI, increasing need for high-class digital services, fully utilizing the AI potential, improving process efficiency, more personalized customer experience.

We are using, I would say, quite, quite good what comes to AI, but we will start in autumn, we will start a project where we'll go through all our main processes, and we'll look is there some opportunities to use AI even more. Then Kesko's growth strategy in one page. This is kind of my most important one page. This is guiding how I lead Kesko. To leading a most attractive trading sector growth company in Northern Europe. This is our vision. What comes to strategic targets? Delivering profitable growth, strengthening market position in every countries, every businesses. Building a focused B2C and B2B business portfolio. This means that we have a clear strategy where we operate in B2C, B2C business and where in B2B business. Increasing customer value. Then competitive advantage.

Operational excellence, this is the most important one, the most critical one, and the most difficult one. This means our daily processes, like store concept, assortment management, pricing management, product availability, delivery accuracy, these kind of things. But we know that those are the most important for our customers, and we manage quite well on those ones, but also in future, we really want that this is our competitive advantage. Omnichannel customer experience. We believe combination of physical store and e-com, because customer make the decision, customer decide. And we have good examples that in some businesses, the share of digital tools and e-com is more than 60%, but we have also some businesses that the share is only a couple of %. But like I said, customer make the decision.

Key retailers is a real competitive advantage, here in Finland, in grocery business, consumer grocery business, K-Rauta, and Intersport. This is our operating model in Finland on those businesses. But elsewhere, we have a business we run ourselves. We manage the business by Kesko, but with commercial spirit. Forerunner in sustainability. Of course, we have a lot of discussion that could sustainability be a competitive advantage, and we decided that, yes, it can, because we can see, let's say, every week or every day, that, for example, we win some B2B customer because that we are forerunner in sustainability. Trusted K-brand. Good example that if we open a new used cars outlet, and the K-brand is so strong that, immediately we have a good—we have good sales figures. Our businesses: grocery trade, building and technical trade, car trade.

And purpose, every day when I wake up and I start to work, what is my most important work? My work is to support our employees, colleagues, to produce best trade services. So customer quality in everything we do. So this is a summary what comes to Kesko's growth strategy. Of course, we have very specified strategies when it comes to division and different businesses, but this is for all as a guiding line. Then let's go to the grocery trade. In brief, in consumer business, we are number two in Finland. Kespro is the leading food service provider, clear number one in that area. We have 1,200 stores, more than 700 K-Group grocery stores offer online services. Last year figures, net sales EUR 6.3 billion and operating margin 7%.

Grocery trade strategy, of course, Ari will open this more, but if we put it in one slide, aim to gain market share in grocery trade. Key actions: strengthening store specific business idea, because this is our clear competitive advantage. Focusing on strengthening chosen competitive advantage and raising the quality levels of stores. Developing store site network, targeted investments in the store site network, focusing on growth centers. Improving price competitiveness, strengthening price competitiveness, and improving price image. A continuing good development in Kespro, further strengthening Kespro's market-leading position. So store site and price investments will have a slight impact on grocery trade profitability in upcoming years. However, EBIT development will be stable and profitability clearly above 6%, despite investments during the strategy period.

Next one, you can see a video where two key retailers tell about their business store basic business idea.

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[Foreign language] EUR 5 million [Foreign language] 50% [Foreign language].

Jorma Rauhala
CEO and President, Kesko

Grocery trade store site investment focus on growth centers. Urbanization is expected to accelerate in Finland. On the right side, you can see the population projections until 2020-2040. So you can see the big difference between different areas in Finland. So long term store site investment program to ensure Kesko's competitiveness and market share development. In upcoming years, annual investment EUR 200 million-EUR 250 million per year. Key objectives: to focus store site network in growth areas and larger units. We have to remember that when we acquired Suomen Lähikauppa, we got a lot of those neighborhood stores. So now, what we need now is those larger units.

To open new hypermarkets, especially into Helsinki metropolitan area, to improve customer experience, sales efficiency, and the profitability of the stores, to improve the online shopping experience. By the end of decade, the store site network will be updated in the right locations and meet upcoming legislative requirements related to energy efficiency and greenhouse gases. Then, building and technical trade in brief. Leading operator in building and technical trade in Northern Europe. B2B trade accounts for more than 80% of net sales. And our biggest country is Finland, then is Norway, and then Denmark and Sweden. Net sales last year, EUR 4.2 billion, and operating margin, 5.1%.

You can see the big difference if you compare 2022, when the net sales was EUR 4.6 billion and operating margin was 7.1%. So you can see the big change in what construction market in last year. So acquisition have played a significant role in international growth. First of all, if I picked Onninen, we acquired Onninen in 2016, and Onninen today operates in 7 countries. Half of countries were loss-making when we acquired that. Now, the situation is totally different. All the countries are profitable, and also market share has gained quite nicely. Then Norway, Skattum, Gipling, and Carlsen Fritzøe, which we acquired 2018 and 2020, was a kind of we changed the whole business model.

We used to have a wholesale model in Norway, but now we own the business. That was a big change. The wholesale model, what we have this agreement with retailers was something like that. The EBIT, the maximum, was something like 2%. But 2021, if I remember right, we did something like 6% EBIT. But, of course, it has decreased now because of weak construction market. But totally different situation now. Sweden, we used to have a loss-making K-Rauta for more than two decades. 2019, we acquired Fresks Group, and we kind of implemented or built a platform for B2B business. And since that, we have made some 10 bolt-on acquisitions in Sweden. At end of this year, we operate only with one brand, K-Bygg.

Then our latest one, Elektroscandia in Norway and Davidsen in Denmark. So Elektroscandia, Kesko acquired Elektroscandia Norway in March 2023, and it was one of the most significant distributors of electricals in Norway. Net sales around EUR 250 million. The deal make Onninen to market leader in electrical wholesale in Norway, with a market share of over 40%. Green transition and technical requirements support demand for electrical products. Now integration now completed and full synergy potential starting to materialize. We implemented that integration end of May. Then Denmark. Kesko acquired ninety percent of the previously family-owned Davidsen company. Davidsen is something like EUR 400 million business. Market share in Denmark, 9%, but the important thing is that in southern, southern part of Denmark, we have now some 30% market share.

Plenty of potential for further consolidation on the Danish markets. It's very fragmented market. Good opportunities for growth, both organically and via acquisitions. Davidsen, part of Kesko since first of February, this year, and has developed well according to plans. Next, video, our country director, Henrik Clausen, will tell our cooperation, how it has started.

Henrik Clausen
Country Director, Kesko

In August 2023, Kesko announced that they intend to acquire Davidsen. The deal was finalized in February 2024. It was a very big moment for us in Davidsen, since we have been on a family ownership for 79 years. But we look very much forward to the new ownership, and especially the next chapter in our history. Already from the early beginning, when we met the people from Kesko, we felt that we had some common culture. We could see this as an industrial owner for us. Long-term perspective, we could grow together with Kesko. So for us in the management team, we thought that Kesko would be the right one, since we will not only have a short-term perspective, but also a long-term perspective.

So if we wanted to grow in the Danish market, Kesko would be the right owner for us in the future. Kesko is a professional company. People we met from the early beginning were very professional. We were invited into the group, and already there, we understood there's a very special culture in the company. We started collaborating on a collaboration plan. Already after signing, we understood the culture of Kesko, and the people made it possible for us to go smooth into the group. I think the country-specific strategy works very good for us. We can utilize on the synergies from the group, but at the same time, we can be very specific on what works in Denmark. It's very important for us to do it that way.

There are a lot of synergies that we can do on group level. It could be synergies in procurement, in IT, and so on. But when we enter into the market and meet the customers, I think it's very important that we are very specific there to understand the customer's expectations and also then to meet them. When Kesko acquired Davidsen, already there, we informed that we would do additional acquisitions in the Danish market so that we could be able to consolidate the Danish market further. We are still working on that. We have some open opportunities that we are following very close, and I believe that we will be able to do further acquisitions in the Danish market.

Jorma Rauhala
CEO and President, Kesko

So building and technical trade summary, focusing on securing profitability and generating cash flow. Key actions in Finland, continuing growth and winning market share. Both companies, Onninen and K-Rauta, are in very strong position. They are market leaders, very good profitability compared to competitors, and when the market will recover, they are in very good position. Sweden and Norway, stabilizing and improving business performance, integration of acquired companies. Denmark, finalizing the integration of Davidsen and improving performance through growth. Growth through acquisition, M&A, to boost profitable growth in Northern Europe, and I would say that especially Sweden and Denmark are in our priority lists. And our long-term strategic target of 6%-8% EBIT margin is still valid.

I show this slide because I remember when I started as a president of Building and Technical Trade in 2018, and we made a new strategy, and at that time, our operating margin was something like 2%, 2.4%. Then we set a long, long-term target to reach 6%-8% EBIT. And to be honest, on that time, it seems to be quite far. But 2021, we reached 7.1. Also, 2022, we reached 7.1%. And last year, very soft market, still we reached 5.1% EBIT. So I see this 6%-8% target is really very, very valid in long term. Then Car Trade in brief. So we have three businesses in Car Trade: new cars, used cars, and services. So net sales is something like EUR 1.1 billion, and operating margin was last year 6.8%.

If you look this sales split last year, new car sale of new cars was 54%, and new used cars and services together 46%. But if we look first quarter of this year, it was vice versa. So services and used cars was already 54%, and I, I see a lot of opportunities especially on that, that area. Car trade, focusing on performing better than the market in all businesses. I like that one, in all businesses. Key actions: continuing with growth strategy. Major turnaround and continuous development establish a robust foundation for the next strategy period. Meaning: maintaining the balanced business portfolio, new cars, used cars, and services. Cooperation with the Volkswagen Group, continuing the good cooperation with the Volkswagen Group and Porsche AG.

Sports trade continue as a strong market leader in sports trade in Finland. Solid EBIT development and number one brand awareness and preference. Then Kesko's medium-term financial targets remain. Operating margin comparable, our target is over 6%. Last year, we reached 6%. Return on capital employed comparable, over 14.5%. Last year figure was 13.4%. Interest bearing net debt to EBITDA, excluding IFRS 16 impact, at maximum 2.5, and last year it was 0.7. So those targets remain. Then sustainability is integrated into our business. We didn't make any new sustainability strategy this spring because we made this 2022, spring 2022, and this is very valid. I would say two main kind of decision or what has changed. First is vision. We enable sustainable choices for our customers and drive change through the value chains.

Because, for example, if we look at those greenhouse gases, something like only 1% comes from our own operations, like logistics store site. Ninety-something% comes from the production of the product what we sell. So of course, the whole value chain is important. And the second thing is that now sustainability has integrated into our business. It used to be kind of headquarters office about sustainability office, but now it's daily work of thousands of people, and that is how it should be. Then, Kesko Group Management Board. So many changes and a kind of chain reaction, I would say there, because, when I started as a CEO and president and CEO, first of February, it meant that we need a new president for building a technical trade.

Then Sami Kiiski started first of April on that position. But Sami, Sami's previous job was president of car trade, so we needed new one for car trade. And in fact, today we have announced and appointed that, Johanna Ali, was appointed president of our car trade business. And once again, congratulations, Johanna, because it was released today. So those changes, and also then, our new CFO, Anu Hämäläinen, started on Saturday, first of June also. And then we have Lasse Luukkainen, who is now responsible about our legal and sustainability. So five changes in that, but all of those are very experienced and know very well Kesko, and I'm very happy, pleased, and satisfied what kind of management team I have now.

Then, Kesko strategy summary. Our business portfolio is set to remain stable, with focus on three core divisions: targeting growth and profitability improvement as outlook strengthens in construction in 2025, 2026. In grocery trade, focusing on maintaining profitability and gaining market share. In building and technical trade, focusing on securing profitability and generating cash flow. In car trade, continuing with growth strategy in new cars, used cars, and services, highlighting the importance of people and culture, and balance sheet moderately leveraged. So this is for my part, and now I think Hanna will come, and Ari, maybe after that.

Hanna Jaakkola
VP of Investor Relations, Kesko

Yes, exactly. I have one question for you before you can take a seat on the stage. As a CEO, from your point of view, what do you see as the biggest risks when executing this updated strategy you just presented?

Jorma Rauhala
CEO and President, Kesko

I would say it's quite clear that if something happens in the operating environment, because we trust that the construction market will start to recover, let's say, maybe at the end of this year and next year should be much better. If there would be some surprises that the interest rate doesn't decrease or something like that, and the construction market would start to improve. That would be the biggest risk I see.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you.

Jorma Rauhala
CEO and President, Kesko

Okay, thank you.

Hanna Jaakkola
VP of Investor Relations, Kesko

Thank you, Jorma, for the presentation. Let's move on to grocery trade. Ari Akseli, the stage is now yours. Investing to gain market share while maintaining good profitability.

Ari Akseli
President of Kesko Grocery Division, Kesko

Good afternoon, everybody. I think the headline tells the story that you are wondering: how we are able to gain market share at the same time and keep the good profitability. Good part in this business is that food is something that everybody needs every day. That make it solid business. We are number 2 in Finnish grocery retailing market and number 1 in, in the food service market. We have a number of world-class grocery stores. Actually, we have couple of stores which are only nominated stores in Scandinavia in grocery areas. It has like a Store of the Year, Citymarket Järvenpää, Citymarket Turku Länsikeskus, and so on. What are the mega trends in grocery trade? Buying power is still low, and the customer convenience, convenience is also quite low.

Price is still important, but at the same time, customers are looking how to make their life easier. Offers and campaigns are important to drive customer flows, and daily competition is hard. At the same time, demographic changes. People are aging, concentrating in their growth areas like Helsinki city area, Turku, Tampere, and so on. Growing number of smaller households, growing importance of the seniors and immigrants. And this has, of course, reflected to the changes in our store network. Mega trends in consumption. People are eating more and more outside the home, and convenience is more and more important. And for some customers, also, the personal well-being is important. And this is, this is something that we use more and more based on data, that we are able to provide every customer exactly what they are looking for.

So importance of AI, data, and digitalization is growing all the time, and this also opens new business opportunities in several areas, like marketing and using this data and doing cooperation with the suppliers. Competition is very hard in Finnish market. All the operators are investing heavily to the store networks and at the same time to the prices and selections in the stores. Also, very hard competition in the non-food online sales. So this is the summary. The vision is that we are the most attractive grocery stores in Europe, the most personal and valued customer experience. How we do it and keep on maintaining strong profitability and cash flow, EBIT, yearly more than 6%, gaining market share, delivering customer value, controlled long-term development of store site networks, something like investments like EUR 230 million-EUR 250 million yearly.

And we keep on doing excellent job and gaining more market share for Kespro. Advantages: K-retailers, entrepreneurship, and winning store-specific business ideas. This is something very special with our business model. Modern and competitive store network, e-commerce, services to support growth. Most attractive customer-driving grocery stores, especially in the fresh products. Departments like fruits and vegetables, breads, fish, meats, and so on, they are especially important for the customers. We are very advanced how to use technology and AI to improve the customer experience and efficiency. We are the most sustainable grocery trade company in the world. We have very balanced portfolio. We have K-Market for the neighborhood stores market, K-Supermarket, and K-Citymarket for the biggest market areas, and Kespro for the food service market.

One of the questions we have got already is that how the hell Kespro can keep on gaining more market share, and be very profitable in this area? That is something that Mika Halmesmäki will open in the next video.

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Food service [Foreign language] .

Ari Akseli
President of Kesko Grocery Division, Kesko

In a nutshell, find out what the customer want and deliver it. So grocery trade summary: maintaining profitability, gaining market share, developing store site network. We have very long-term plans how to develop the store network until 2030. Main idea is that we open stores where the customers are coming in the growth centers, and we are updating the store network to be larger stores. Improving prices and by systematic program wins by both Kesko and K-retailers, and also, of course, by suppliers. So raising the level of store-specific business ideas, focusing on fixing the basic, actively monitor store performance. We have the best stores in Finland, and actually, they have been noticed by international level, but at the same time, there is too much variation.

Improving fresh departments, restoring competitiveness in selective fresh departments, investing in omnichannel and personalized customer experience, utilizing advanced technology, AI, to further develop their processes and improve efficiency and customer experience. Inventing new business models for new sources of incomes by using K Group's ecosystem, for example, media and data businesses. This has been growing heavily, and we see much of new opportunities in this area. Keep on gaining more market share for Kespro with the profitable way.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you, Ari, for the presentation, and also one question for you before you can take your seat there. You mentioned several strategic actions in your presentation here. In the end, if you have to pick one, what would be the most effective?

Ari Akseli
President of Kesko Grocery Division, Kesko

When you think about retail, retailing is detailing, so the whole package matters. Everything is important for the customers. But we will start by raising the bar of the store-specific business idea to new level. And at the same time, we have very extensive price program, and after that, it takes longer time to, you know, open new stores, because store network, it is about 50% of the success.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you.

Ari Akseli
President of Kesko Grocery Division, Kesko

Thank you.

Hanna Jaakkola
VP of Investor Relations, Kesko

And again, let's move on to our Building and Technical Trade, strengthening our position for future growth. Sami Kiiski, the stage is yours.

Sami Kiiski
President of Building and Technical Trade, Kesko

Thank you, and good afternoon from my side as well. My name is Sami Kiiski, and I'm President of Building and Technical Trade here at Kesko. The future looks actually very bright and interesting for us. I have recently visited some of our countries and seeing our local people there and some of the partners and, of course, sites and also businesses, and I see that we are very well positioned for future growth. And of course, we are supporting and helping our customers and even societies to tackle some of the future challenges, but of course, taking full advantage of opportunities. So looking very much very much looking forward to that. Then let's look at the mega trends shaping our business.

Of course, economic cycle, as we all know, we are in the building and construction and even housing markets, which affect our business, and that's very much capital-intensive business. And of course, then interest rates and ability and willingness to invest plays a big role here. As we stated already before, we believe that recovery will start and 2025, the cycle will turn. And then, of course, market environment outside of Finland particularly is creating possibilities for further industry consolidation. Then, of course, increasing investments both in green transition but also urbanization is creating big, big opportunities to our businesses and our partners and customers. So there's a growing demand for energy. Energy usage and demand is actually growing quite rapidly, and at the same time.

Communities and businesses should go away from the fossil fuels. And that means, of course, that there's a big and fast development of technologies related to clean transition, and we are playing big part of that, of course, also. And then, increasing is investments for energy infrastructure, but also urbanization is creating other kind of infra investments needs, and there's actually quite high need for electric grid and also water and sewage investments. And of course, people like Ari also mentioned, people are moving more and more to cities, and businesses are moving to cities, and that creates great possibilities to us also. Then renovation business, there's a high underlying demand for renovation and, of course, technical infrastructure investments there as well. And need for renovation is growing steadily, as we can see that.

At the same time, as Jorma mentioned also in his presentation, this is coming more and more professional driven business. I have to mention also that there's a big opportunity to our business through this EU regulation, which is coming. So this will be quite much regulative environment also when we go to the future. That means that building and construction needs to be much higher level when it comes to climate matters, and also how we build and how we use these buildings. Then, of course, digitalization and technologization, as we all know already now, our homes are getting smarter, but also how we build up the buildings and constructions is getting smarter and smarter. There are different kind of technologies to measure, for example, how much time is needed to do some processes.

Of course, then technological transportation playing big part. We see that digitalization and use of AI is helping a lot of companies, but you need to be able to invest also to those matters. And that's improving efficiency, of course, then in the later stage, and customer service. This is our strategy: one pager, leading operator in building and technical trade in Northern Europe. Our targets, we are a growth company. We want to grow in profitable way. We still see that, winning market share in all our operating countries and businesses is possible, very much so. And of course, we are looking for targeted acquisitions, as Jorma also presented in his presentation. And then very heart of our business and mindset is also that we are delivering customer value through our businesses and offerings. Then our competitive advantages.

We believe that this country-specific strategy is delivering good results. That means that we can do local adaptations according to our customer needs, according to our business needs, and according to our building and home improvement needs or technical trade needs in any given market where we are operating. Of course, then availability is key in our business, and delivery accuracy also according to our customer demand. And then the best customer experience and proactive sales. I like also this proactive sales sentence a lot, and I believe in this. A little bit more about that later. And then enabling, of course, sustainable choices to our customer is very key, and we see also that here the regulative environment is playing big part, and also our customers are demanding and needing us to provide more data also here.

Then, digital services and improved customer efficiency. We will show you also one video after this page, and you will see a little bit what we are doing with Onninen there. Then balanced portfolio, but not now. Let's hear about our Onninen story.

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Speaker 17

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Speaker 18

[Foreign language] 12 [Foreign language] 80 % [Foreign language].

Sami Kiiski
President of Building and Technical Trade, Kesko

What a great customers we have and what a great company this Onninen is. Okay, then this is last page of my presentation. To summarize our strategy, of course, like I said, profitable growth, both organically and through M&As, very important, and we see that we can win the market in all our operating countries. Now, of course, we all know that it's a low cycle in our business, and at the moment, we are very much focusing also that how we can secure our profitability and generate also cash flow. And of course, Jorma already mentioned, but this is very key for us that our strategic target is between 6%-8% in operating margin, and this is very much valid still.

K-Rauta and Onninen, we are clear market leaders here in Finland, but there also we see that there's a market in, in, in that kind of situation, that there's a lot of room to improve and do even better sales. We have store-specific business idea there as well. We have a destination categories where we are winning the market, at the moment also, and then we are focusing, of course, the growth centers. We are even today, we are opening or this year, we are opening, a new K-Rauta in Greater Helsinki region, and that's the big outlet which we are opening. Of course, then Onninen market share we're gonna increase by, by, getting more knowledge, getting better offering, and of course, doing better sales to green transition, transition products.

And there also we see that we can still grow our store network, so Onninen, Onninen Express stores, and also, as you saw already in the video, we are very much focused, and ready to invest on, on our, our cost, customer-focused digital solutions. Then Sweden, stabilizing business performance. There we are in the process of converting our K-Rauta, which we have announced before already to K-Bygg, and that means basically that we are also renovating and little bit change, changing the setups of our current stores and network and building up this kind of B2B environment and platform where we're gonna then success in the later stage. And already now we can see that that is working quite well. But of course, there's a also room for improvement.

Also in Sweden, we are looking for suitable acquisitions and to achieve economies of scale, so getting bigger and more relevant to our customers. In Norway implementing business performance improvement program. This is already now, today, working in Byggmakker, and there we clearly want to be better locally and also be stronger and drive better EBIT and grow also. We have been finalizing this year Onninen-Elektroscandia integration. We had a quite successful ERP integration during May. We still have some integration otherwise to do, but we see that this is also super good platform to start to grow and be more close to our customers there. Denmark, you saw our country manager, Henrik, there presenting also, and I was visiting Denmark last Thursday, Friday.

course, Denmark as a country is in a very strong position at the moment, and companies are very international there and healthy companies. We believe that Denmark will be one of the key drivers in our business, also in the future, and we are well positioned already now, and we are, of course, targeting to be a nationwide player there through M&As. All countries, all in all, all proactive sales. So we see a little bit that this is the mindset. If the market is down, for example, 5%-10%, there's still 90%-95% left, and somebody is always winning and somebody may be losing, so we want to be on the winning side, clearly. Then margin and cost management, we are carefully, even now, following our stock and what is there and making relevant moves.

But this is, in a way, daily business as well. Then digital solutions, driving excellence in there. And also we are investing there all the time for customer experience. So thank you from my side.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you, Sami. A lot of different actions and sources for growth, but where do you see the main source of like improving profitability if you look at the actions and you presented?

Sami Kiiski
President of Building and Technical Trade, Kesko

Of course, we can do that everywhere, but the key is, of course, that we success, we succeed in Sweden and Norway. So implementing these structural programs there and of course, taking advantage of the platforms which we have there. So I would say Sweden, Norway, very important for us, and then Denmark.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you. And now we will see true investor relations dedication by Johanna Ali coming here after sports injury. So presenting us car trade accelerating growth in all three businesses. Take your time, please, Johanna.

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Thank you. And good afternoon also on my behalf. Let's now move to the smallest division in Kesko, but maybe the most emotion-oriented business. Car trade is always, always, when customer visits in our stores for any reason, there's always strong emotions, strong emotions involved. If we look at the mega trends in car industry and car trade, automotive business, they are really global ones. And I want to highlight that these are relevant for Finland and for the Nordics, but really are global ones. For example, used cars, the market, the business is growing. It's actually from two perspective: first of all, the value of used cars is increasing due to the fact that newer cars are imported to Finland as a used car, and then also the business volume itself.

Because of the value is higher, it's more professional, and traditionally in Finland, used car trade has mainly been from or the bigger part has been from consumer to consumer, but now when the value is higher, the car is newer, it's much more common to do it from company to a consumer. Fuel revolution has been on as a topic already for a while, and maybe also a topic that people have been thinking that: "Is it happening or not?" I can highlight that it's really happening. Electrification is here, and it's really fast in the Nordics and in Finland. And we have a great position in electrification due to the fact that we represent the brands who are really strong in EVs.

Then, of course, new players and new roles are visible in the market. New players first, we, for example, all know the Chinese brands coming to this business and taking role, but also the roles within traditional players. And for example, the distinction between the importer and dealer is changing. And then there are like, let's say, more like common trends for all the businesses, like macroeconomic and digitalization, which are, of course, really valid also for the car trade, and both affecting strongly on consumer behavior. How these all cases then are reflecting to our strategies summary for coming years? Our vision, we are we know that we are in a, in a really interesting business, like, like said, strong emotions in automotive, business always.

We want to be the leading and the most interesting in, in that, sector. Targets are clear, really clear. We want to win the market in all the businesses. We are present, providing a strong sales, and EBIT. We, we want and we will improve the, the customer and, and employee experience. Loyalty, loyalty and experience is really strong, driver in, in this business, and we want to be the number one in brand awareness and preference as a K-Auto. Then the targets are, are, let's say, strong, but also the advantages, the, the competitive advantages to base, the base our, our journey, to reach those targets are, are really clear. We have a balanced business portfolio, what was also already mentioned by Jorma, and really strong position in the entire value chain.

Due to the many changes in the last strategy period, our operational efficiency is strong, and the pace of digital development is great. We have a strong partnership with Volkswagen Group and Porsche, and both manufacturers are now having a great product portfolio and product portfolio developing exactly the direction where there's the consumer demand. And of course, K Group strength and synergies are really like a strong driver for us. Let's take, for example, in the used cars, that the K brand, and the trust and reliability related to that one is a strong driver in used car business. And our businesses are new cars, used cars, and services, like already mentioned.

Let's look now a video about the services, and also giving a picture the wide range of services what we are providing, and also the development or the modernization in our services.

Speaker 19

[Foreign language] 800 [Foreign language] K-Auto [Foreign language] 20,000 [Foreign language] .

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Yes, it's really. Customer centricity is really the key. Here still, in the nutshell, the main, main message. So first of all, we see that there is no need for major change is in the strategy due to the fact that we had a so, like, a strong, previous strategy period, and we just, focus on, ensuring that the development continues and, and, and then the development, will be, as fast as, as it, as it used to be now during the previous strategies, period. We ensure the balanced business portfolio, new cars, used cars and, and services to be present in the whole value chain and to provide, business and profitability in, in all parts of it.

We already heard that Jorma likes, likes to comment that we want to grow grow faster than the market in all the three business areas, and that's exactly the, exactly the plan. We, we built the plan for organic growth, but of course, we investigate potential M&As as an opportunity, but those are not a must to realize this plan. And then last but not least, really, really a key element in, in our strategy is to have a even stronger focus on our own people, staff. This is really people-oriented business, what, what we do, and especially in the services, in maintenance function, we are, we are really selling the, the professionalism and time of, of our employees.

And we want to create even stronger winning team culture and believe that by doing that, the best professionals then want to work with us, if they want to. They want to work in winning teams. And then the best teams, of course, provide the best customer experience and best business. Thank you.

Hanna Jaakkola
VP of Investor Relations, Kesko

Thank you, Johanna. The same question to you as I also asked Ari and Sami: Where do you see the most growth potential? You have used cars, new cars and services. How do you see that?

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Yeah. Yeah, of course, what was already mentioned, what's clear, we want to grow in each of them. But the biggest growth potential I see in used cars and services. The scale of the business is bigger, and also the opportunities, what we have and what we have done in the past, what we still see as a development opportunities, they are the best.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good.

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Thanks.

Hanna Jaakkola
VP of Investor Relations, Kesko

Thank you so much. Now, at this point, I would like to say that you can send your questions via chat function, the ones watching this through the webcast. It takes some time before I get the questions to the function or to the chat. Now, last but not least, the favorite area of all the investors: numbers. Focusing on cash flow and efficiency, CFO Anu Hämäläinen, the stage is yours.

Anu Hämäläinen
CFO, Kesko

Thank you, Hanna. Hello, everybody, here in campus as well as online. My name is Anu Hämäläinen, and, like said before, I have been working in this position from first of June, so a couple of days, and my previous work life has been three and a half years now here in Kesko, and before that, approximately 20 years in Wärtsilä as total. In the middle, I was working also on the investment banking side and also on the construction business. So focus on cash flow and efficiency. Profitability bridge. You can see here 2019 illustrative EBIT, so, meaning that we have adjusted the 2019 numbers so that we have Kesko Senukai. It's treated as a joint venture. We start EUR 436 million, and growth from there until now, the first quarter, 2024, has been EUR 170 million.

This growth is coming from the sales increase what we will see in the on the next slide, slide as well. And also there has been, as you know, these kind of exceptional times due to the coronavirus, so COVID-19, as well as inflation has been doing good things for our, our growth as well. But we also know that on the building and technical trade side, there are the situation is not as good today as it was couple of years back, and this is one of the reasons why the margin is, is only 35 million euros here on this bridge. OpEx efficiency has been EUR 88 million, and what we have been doing here is really looking at our costs very much.

We have also been, you know, looking at indirect purchasing, you know, processes and these kind of things. So we spend some time to really look at how we manage our costs in Kesko. The acquisitions shows minus 3, and here we need to remember that we have been purchasing also companies to business building our technical trade during the times when times were better. And today, still, even though we think about building and technical trade numbers today, and we are in minus 3 in acquisitions during these five years, so I think that we are still on a very, very good level. As such, I think that when times move to better direction in the future, I believe that these numbers will show much better numbers.

On other, my, plus thirteen, that includes Kesko Senukai, among others. So we end up into EUR 686 million as profitability bridge. Key figures, net sales. It has been increasing a lot during 2019, 2020, 2022, and stayed on a very stable position, you could say here. As you know, our grocery trade is, the sales is really stable. On the building and technical trade, it has lowered a bit, and on the car side, it's, it has been on a good, really good level as well during these times. So as such, I would say that the net sales is also on a nice level, thinking about what is the situation in the world right now, and also on the interest rate side.

So I think that the numbers are showing that we are really strong, doing the right things here. Gross margin has been varying between 14.2% and 14.7%, approximately. On that side, I think also that we have been doing pretty good things, because at the moment we are on a good level on that side as well. OpEx has stayed also on a good level. We have been coming down from the 2019 year to approximately 17%. So, still, when thinking about when our sales will go up, start to go up again, I think this number will look better, as well. EBIT has stayed, like we said in the beginning, that our EBIT target is between 6%-8%. We are still on 6% level, so, very happy with that.

Return on, or the ROCE percentage is showing a bit more than 12%, 12.5%. I believe that also in the future, when we, what. If we think about the situation that, that, we have been saying that 14.5% is our sort of the target, during the cycle, I think that, in the end of the cycle, we are going to be there hopefully, and, then, you know, now we need to remember that we are on the bottom of the cycle, probably here as well, with our figures. Net working capital to sales is showing, close to 3.5. It has been increasing, but, of course, when the sales starts to increase, probably in the future, so, it will also, show different numbers then as well.

But I think that in general, when looking at all these numbers, we have been doing during these kind of times, we have been doing a good job. When looking at the operational efficiency operating expenses, our expenses are approximately EUR 2 billion, personnel expenses is 40% of that. We need to remember that, K retailers, they have their own personnel, so they are not included in this number. Property and maintenance and other costs, approximately 10-ish%, marketing expenses, 10-ish%. Also, on the marketing expenses side, we need to remember that K retailers are, are paying the most of that because this is really, this marketing expenses, is mainly grocery trade.

Our cost ratio is showing, approximately 17% at the moment. And, I think that also here, as you know, when thinking about the, the whole operating expenses amount, so, so there is a lot of possibilities here to, to decrease also this cost ratio, as well in the future. So, we have, we have to look at, you know, all these kind of possibilities that we have, on the indirect purchasing side, processes, and these kind of things. So looking at those, those kind of things in the future, I believe that, that we are able to show good figures in the future as well. Capital expenditure is rolling 12 months is EUR 776 million.

As you can see, during the corona times, COVID-19 times, 2020, 2021, we have been doing less capital expenditure as what we have been doing now. The store sites are one of the biggest ones here. As you can see, they have been increasing all the times. We need to do the store site improvements. Then on the other, which is the bottom part here, it includes Onninen and K-Auto's logistics center, as well as our leasing card portfolio. On the top part, you can see the acquisitions there. So we have been doing a lot of acquisitions now during the couple of years. So ICT is really staying on the same level, pretty much.

And if I need to think about, for example, let's say, this year's and next year's capital expenditure, I would say that we're on a EUR 400 million level, perhaps, so that all the acquisitions are excluded, as well as the sort of ad hoc, if we buy some kind of stores or land plots or something like that. So those are excluded now from this amount. Cash flow. Cash flow from operating activities have been quite stable if we look at the whole thing here. We really have these kind of key initiatives regarding the cash flow. We need to maintain good profitability as well as we need to improve our working capital efficiency, and especially, we need to concentrate on our inventory. So inventory is really important.

Though we need to also remember that our business is like that, that we need to have inventories, especially B2B business, we need to really have inventories to be able to sell it. We also need to prioritize the CapEx and, of course, the project. So really have a look at which CapEx we do and which projects we do. So these kind of things. Our financial position, net debt to EBITDA, is 1.1. Our maximum target level is 2.5. So, we really have firepower still there, over approximately EUR 1 billion. Our gearing has been now 121%. But we need to remember that our balance sheet is strong, so it enables us to do really these kind of organic investments, as well as acquisitions in line with our strategy.

Also, we are able to pay our dividends according to our dividend policy. And here you can see our dividend policy. So for this year or for 2023, we paid EUR 1.02 per share in four installments, and our aim is really to steadily grow our dividends of some 60%-100% of our earnings per share. As you can see the numbers here, last year, we paid 80% of our EPS as dividend. This is my last slide, so just showing you our number of shareholders growing. We have been really looking every month, so does it turn down? But it hasn't. May was increasing, so we have really 112,000 shareholders approximately at this time. So as you can see from January 2020, it has really been a nice increase on that side.

Our balanced ownership structure is really balanced at the moment, so 33% is coming from the foreign ownership. Our Finnish institutions are 34%, and our retailers association and related parties is 7%, which is 19% actually of the votes because they have so much A shares. Our households are owning 26%. So I hope I did it in time, so.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you, Anu. Same question to you as I asked Jorma. From your point of view as a CFO, what do you see as the biggest risks for Kesko?

Anu Hämäläinen
CFO, Kesko

Well, biggest risks, I would say that perhaps the market or the world situation and the market at the moment, because it is influencing on our businesses as well as, of course, the interest rates. We have been really waiting for interest rates to go down and, you know, if they are postponing it all the time, so it's really like I'm waiting for them to really go down so that perhaps people start to invest more as well as the company. So it's really impacting on the companies as well as people.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Thank you. You can take a seat. I'll sit down here as well. Now it's time for questions, and let's take questions first from the audience. Please raise your hand, and my humble request is one question at a time. So easier to answer. Calle, here, please.

Calle Loikkanen
Equity Analyst, Danske Bank

Yes. Thank you. Calle Loikkanen from Danske Bank. I was wondering, you have three divisions, pretty different to each other. So what sort of synergies are you really seeing between the divisions and, you know, does it make sense to have all of them under the same roof?

Jorma Rauhala
CEO and President, Kesko

Okay, I can, I can take this one. So of course, I think that we have to remember Kesko's history. We, we used to have several of businesses, even, even industries, and, 2015, we, we decided to focus on those three divisions, and we divested a lot of, a lot of, businesses since that. I would say that, why we have those three businesses is not because of synergies. All of those businesses are strong, profitable. We have growth opportunities on all of those. There are some synergies, not so much, but there are some synergies what comes. Let's say, some IT synergies, synergies in logistics, cost right, also in sourcing. Some synergies, but not so much. But where there are those synergies, of course, we utilize them.

But we have to be also very careful that if there is no synergies, I would say that even these synergies, for example, only in Poland and grocery, Finland doesn't have so much common. But, like I said, there are some synergies, but, each of those are independent kind of businesses, and we have to run like, like, they are independent businesses, but of course we gain if there are some synergies.

Calle Loikkanen
Equity Analyst, Danske Bank

All right. Thank you. That's, that's good. And then if I continue on the, on the margin side or the profitability side of things, and perhaps starting with grocery trade. First of all, you mentioned that the, the margin target is clearly above 6%, and I was just wondering what, what that word "clearly" really means?

Jorma Rauhala
CEO and President, Kesko

Clearly, it's clearly above 6%. Yes. Yes, that is what it means. Yes.

Calle Loikkanen
Equity Analyst, Danske Bank

Then perhaps continuing on the grocery trade, do you think that you can improve the EBIT margin during the strategy period from, let's say, the 2023 level, despite that you want to strengthen the market share and you want to be investing in the store network as well? So, is it doable to improve from 2023 during the strategy period?

Ari Akseli
President of Kesko Grocery Division, Kesko

I think it's gonna be challenging if you look about the margin, but if you look about euros, then it can be done. Because, of course, we need to invest to the store sites, and we need to invest to the price program. But if you look about the reason behind why we are so profitable company, the main reason is grow. If you are able to grow the business, then you get more euros, and that really matters.

Calle Loikkanen
Equity Analyst, Danske Bank

Yeah, absolutely. I agree. Thank you. And then perhaps touching on the same topic on the building and technical trade, the strategic EBIT margin target is 6%-8%. Is that for the strategy period, or would you need more time to get back to those margin levels?

Jorma Rauhala
CEO and President, Kesko

Yes, I can take that one. This was kind of a long, long time target, so I would say that little bit longer than the strategy period, 2-2.5 years, but it's not impossible that we can be quite close in the sale. Of course, it depends how the market will recover, but like I said, we have reached already 7.11%, 2021 and 2022, but it's long time target, but we could be quite near end of this strategy period. Yes, of course, we are also investing for future growth, so we believe we have new logistics center coming as mentioned here also, and we think that we can improve our profitability in the longer term.

Hanna Jaakkola
VP of Investor Relations, Kesko

Next question from the.

Svante Krokfors
Equity Research Analyst, Nordea

It's Svante Krokfors from Nordea. First question goes to Jorma, and regarding the management changes that you have had now recently, what strikes me is that it's mostly internal recruitments. Should we read something from this, like that you don't need any bigger changes as you alluded to strategies in place? Just sometimes it's good to have an outside view also.

Jorma Rauhala
CEO and President, Kesko

Yes, that's true. And like I mentioned, when I changed the position, kind of chain reaction started. And, of course, every time, every of those five position, I was one of those, was very carefully looked, inside candidates and also outside candidates. And that was also in all of those positions, what we have made and, b ut the end result of that has been that we have so good candidates inside house, and then it's clever to do so. And I think it's also very important to our employees, all of people, that they can see that there are a lot of possibilities in Kesko, and I'm very, very happy how we have performed. But of course, we know that, there can be different times also when you are making new strategy or implementing that one.

Do you need a kind of new sources, new ideas or what? But of course, we can see also that, for example, Sami, is your background is in some other businesses before Kesko, there's sports trade, then car trade, now building and technical trade. So also new ideas, I think, from different businesses where you come. But every of those were very carefully a nd I would say that, for example, Johanna Ali appointed today, and there was a lot of good candidates, a lot of good candidates also from outside, but the decision was, it was easy, that Johanna is the best one of those.

Svante Krokfors
Equity Research Analyst, Nordea

Thank you. And then second question regarding the energy performance of Buildings Directive, which now has become a law. Could you elaborate a bit on what that means for, or what you think it means for BTT growth going forward, but also what it means for Kesko when it comes to investments into grocery properties, for example?

Jorma Rauhala
CEO and President, Kesko

Is it so that Sami, Sami, there are opportunities for BTT, and maybe Ari can continue about grocery business, what it means, especially in those?

Sami Kiiski
President of Building and Technical Trade, Kesko

Yeah, exactly. I think there's a big opportunity for us ahead because the regulation is actually quite, quite hard to say so. So it's coming in force 2030, but partly already 2028, if I remember correctly. And that means that all the new constructions, all the new buildings, has to meet these standards. But also it means that the some of the old, let's say, buildings or, yeah, basically, buildings has to be renovated so that they meet these new emission targets, and also that the heating, for example, and cooling is done with the new kind of solutions.

So I believe that there's a great potential, and this is covering also all our operating countries, and I think we are in a good position to take advantage of this. We have very professional people also here, and then our platforms are very much suitable for these kind of products.

Ari Akseli
President of Kesko Grocery Division, Kesko

I think this is one of the reason behind that we have this store network program for year 2030. And it's good opportunity for Kesko. At the same time, same time, have renewal of the stores and better located stores in these own centers. I think, I think it's gonna be good for us in the long term.

Svante Krokfors
Equity Research Analyst, Nordea

Thank you. Perhaps a question to Ari. You mentioned that store-specific ideas will be the most important of the topics that you had there. Is it still easy to find new ways to implement new ideas, or is it getting increasingly difficult to find new ideas?

Ari Akseli
President of Kesko Grocery Division, Kesko

I think this differentiation is critical for us, and I think it's challenging. At the same time, we have bring so many new things to the market, like sushi meals, for example, and restaurant-level meals in general. But at the same time, we have built up, you know, very unique business platform and tools for the store owners, how to build up store-specific assortments, pricing, in and, and that, I mean, has built so many capabilities for us, differentiates us, our operation in the store levels, which is not so easy to copy because also the structure of independent store owners is supporting that. And we can see the results that when stores that are using these very modern AI-based tools, you can see all the numbers are getting better, especially the most important numbers, like gross margin per square meters.

Jorma Rauhala
CEO and President, Kesko

I want to maybe add that also that every time you don't need something new, like sushi or something like that, quite often those are kind of basic processes. When you improve those ones, it quite often is enough, but there's a lot of room also to improve on that one.

Ari Akseli
President of Kesko Grocery Division, Kesko

Yeah, that was excellent point. Many cases when we can see big changes in sales during that new store already come to stores. And we ask, "What the hell you did do?" I put the basic right.

Svante Krokfors
Equity Research Analyst, Nordea

Okay, thank you.

Hanna Jaakkola
VP of Investor Relations, Kesko

Any further questions, at this point here?

Miika Ihamäki
Equity Analyst, DNB

Yeah. Hi, this is Miika from DNB. Given that AI continues to be very topical today, and little bit following on the previous question, so can you just a little bit explain how and what is your plan to maximize the benefits of data and AI? And if you can, if you can provide concrete examples to demonstrate that you are ahead of the competition in these areas.

Jorma Rauhala
CEO and President, Kesko

Could this be by division by division, if you want to have some examples? Or I can start and.

Ari Akseli
President of Kesko Grocery Division, Kesko

Yes, good example, it's for example, customer experience. If you look about in the past history, where you start to do, you know, things based on the focus in certain customers, it was very expensive. For example, in marketing or how you tailor your store-specific business ideas. Now, it's getting close to zero in our system. Good example also is that how you are doing marketing. You are able to reach every customers with the messages which are relevant for them, and at the same time, you can cut off the cost of, you know, making these ads. It's. We have a couple of examples like, cutting off 90% of the cost of the produce in marketing, 90% off.

Sami Kiiski
President of Building and Technical Trade, Kesko

Yeah, a little bit same kind of examples, but to give some concrete from our business, I believe Onninen was a good example, that we have 20 million lines, so 80% of the sales lines are coming through online orders. And there's a lot of improvement what we have done with the machine learning and AI. And I believe it's also the mindset there that the whole company, for example, building and trade, that we use this AI, and we are learning all the time. We have special teams already now learning. They are ahead of the whole organization, and they are learning new ways to use the AI. Particularly, we see that it's interesting that what we can do with the processes, because we have already so much this data, and how we can help our processes to get better and simplify also some things.

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Yeah, from the car trade, maybe the best example of what we already do is the stock management and purchase of used cars, so most mainly related to used cars, both used car prices and the management of daily management of the prices, how to follow the market, and how to follow the own stock. That's much helped by AI and also the purchase of used cars. For example, the consumer is providing his or her used car: "Can you buy this one?" So we always. In the past, we always needed a human being to price it, but now we can utilize also the AI.

Jorma Rauhala
CEO and President, Kesko

I can add also that, like I mentioned, that in autumn, we will start a project, and we will go through our main processes and look how AI could support those. But same time, it's important to look, should we change those processes? Because it can be that the old processes is not okay if you just try to use AI, so if you have to change some processes, but that we will concentrate also on autumn.

Miika Ihamäki
Equity Analyst, DNB

A quick, quick follow-up on that. So a long list of benefits coming from artificial intelligence and data analytics. So now, given your financial targets, so how much do they rely on your internal measures, like these benefits you discussed, and then markets improving in 2025 and 2026?

Jorma Rauhala
CEO and President, Kesko

I don't know. Do you want to answer? But I think, of course, both. Of course, especially in building and technical trade, we are waiting that market situation will improve, and that maybe is the bigger part, but then, of course, our own measures. But in car business and grocery, I think that the market situation won't change so much. But if you want to add, please.

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Yeah, both. Both, but own operations is, of course, the key. I think it's always a good base to develop your business, thinking first your own operations and then look to market.

Ari Akseli
President of Kesko Grocery Division, Kesko

Maybe I also would like to add, you know, new incomes coming from the media business and also from data business. They are increasing.

Alex Kershteyn
Senior Managing Partner, SwanLake Capital

Alex Kershteyn from SwanLake Capital. Thank you so much for your presentation. I'm wondering, do you have any strategy now for Baltics? Because you're represented only in one segment in Baltics. Maybe you can make some acquisitions and, maybe some news from Kesko Senukai, you can comment.

Jorma Rauhala
CEO and President, Kesko

Yes. When it comes to Baltics, of course, we have two businesses there. We have Onninen, Onninen in all of our countries, and we made a strategy of those, quite similar what we have in Finland also. But in what comes to Kesko Senukai, we didn't updated our strategy this spring. So our Kesko Senukai strategy is as it has been.

Alex Kershteyn
Senior Managing Partner, SwanLake Capital

Do you think you can make any acquisitions in other segment-sectors in the Baltics?

Jorma Rauhala
CEO and President, Kesko

We can make.

Alex Kershteyn
Senior Managing Partner, SwanLake Capital

Any acquisitions, mergers?

Jorma Rauhala
CEO and President, Kesko

Of course, it's possible. Like I said, of course, acquisition is, of course, in our toolbox, but we prioritize Scandinavia countries. If we have prioritize, especially in Sweden, we need more scale. In Denmark, we will have a lot of opportunities. In Baltics, our scale is quite good. That's not a main problem over there. So it's, I don't say no, but we prioritize now Scandinavian countries.

Ari Akseli
President of Kesko Grocery Division, Kesko

Thank you.

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Maybe to add from the Car Trade that import of SEAT and CUPRA is, of course, also in the Baltics and is crucial part of our business as well.

Hanna Jaakkola
VP of Investor Relations, Kesko

I can ask a couple of questions here from the chat, while you're thinking of your next question here in the conference room. A lot of questions about the grocery trade margin, but I will summarize the same as we have already heard here, but I will summarize here. For example, what makes you so confident that you can grow market share and maintain profitability of at least 6% while making these investments and improving price perception? And since the grocery trade growth strategy requires a lot of investments, what makes you so confident? What's the question?

Jorma Rauhala
CEO and President, Kesko

We can maybe both answer, but if you look how we are performing right now, when it comes to grocery market, first quarter, I would say that we're not so close. We were not so much behind what comes to our market, the market situation, our market growth, quite close, and as we know, we haven't invested in new stores. When we reinvest those new stores, of course, those will help what comes to market, market share more next year and 2026. But of course, we have made our calculation, and we know how much we can invest on prices, how much we can invest on new stores, and still keep that very, very nice margin, clearly about 6%. But maybe if you want to continue.

Ari Akseli
President of Kesko Grocery Division, Kesko

I think you get the big picture, and also you have to consider about the new earnings coming from the media businesses and from data businesses. At the same time, when you are able to increase sales in this type of market, which is very challenging for the quality player like Kesko. When you look in the future and economic environment will get better, it opens us more opportunities.

Hanna Jaakkola
VP of Investor Relations, Kesko

Thank you. There's a question: Grocery industry data from last month suggests that food prices in Finland were flat or slightly down, and however, market volumes increased 4%. Would you agree with this assessment? And could you comment on any consumer shopping habit or trends changing, or have you noticed changes?

Ari Akseli
President of Kesko Grocery Division, Kesko

I can say that, you know, if you think about prices, they are flat. That's about flat now. But there is lots of variation depending upon the categories. Prices of the fresh products has come down, but at the same time, there is several categories where prices are going up, like, cacao and, for example, juices and so on. So there is lots of variations. And if I look about the future, this also opens window for Kesko, because usually, when the prices are increasing, it's very challenging for Kesko to gain market share. But when it's more stable development, then we have window of opportunities.

Hanna Jaakkola
VP of Investor Relations, Kesko

Any comments on the shopping baskets or shopping habits, changes there?

Ari Akseli
President of Kesko Grocery Division, Kesko

Maybe you can say that if I look at such the situation right now, when sun is shining and people are going out and doing more barbecue and drinking a little bit better, sun is shining for us, too, when you look up the numbers. Because average shopping basket is higher then, when people have dining together and have barbecue together.

Hanna Jaakkola
VP of Investor Relations, Kesko

Yep. Very good. A couple of questions here. M&A was mentioned in Car Trade. What do you think about in the contract? What are you buying? Services, used car, car inventories or dealerships, what is the M&A in Car Trade?

Jorma Rauhala
CEO and President, Kesko

I would say that all of those are possibilities for and opportunities for us, all of those three areas, what we have.

Johanna Ali
President of Kesko's Car Trade Division, Kesko

Yeah, exactly like mentioned, M&As are not a must, but as an opportunity in all the areas.

Hanna Jaakkola
VP of Investor Relations, Kesko

Thanks. Question directed to Sami: What do you see currently in the market, the market trends? Do you see light at the end of the tunnel?

Sami Kiiski
President of Building and Technical Trade, Kesko

Good question, and a little bit how to answer, but at least I can say that after three years or so, with K-Rauta here in Finland, K-Rauta consumer sales in May was positive. So we had a small positive there. Not the overall K-Rauta business, but business, consumer business, and of course, you can see that that is little bit light already. But of course, we need to be careful that the market is still very, let's say, challenging at the a nd it's difficult to get this kind of short-term forecast. And but at least this kind of light we can see. And of course, I think countries will differ also when we proceed and go beyond 2024.

Hanna Jaakkola
VP of Investor Relations, Kesko

So you agree with Ari saying that when sun is shining, it also shines in K-Rauta?

Sami Kiiski
President of Building and Technical Trade, Kesko

We also in K-Rauta, we are in seasonal business, and that's a good business in that respect, that I have been 20 years in the seasonal business, that you see quite quickly if the market is there or not when the season starts. And it feels a little bit the market is there.

Jorma Rauhala
CEO and President, Kesko

Yes, it is interesting what Sami, Sami just mentioned, and of course, I very carefully also follow those figures. And yes, it was in fact three years ago, 21 May, when K-Rauta Finland consumer business start to decrease every month every month by month, and now was the first month, it was a little bit positive. I, I agree that we can say that has the trend now changed, but maybe some positive elements and maybe some, let's say, those smaller, smaller B2B customers, maybe also that maybe the renovation, the renovation part is maybe a little bit some positive, but of course, not new building, new resident buildings, there is not, not any light on that tunnel yet.

Ari Akseli
President of Kesko Grocery Division, Kesko

Not yet.

Jorma Rauhala
CEO and President, Kesko

Yes.

Hanna Jaakkola
VP of Investor Relations, Kesko

Any questions at this point from the conference room? No, I'll continue. There's a detailed questions: Is there any optional bonus program for Scandinavian managers? Maybe coming from the Inderes interview here, referring

Ari Akseli
President of Kesko Grocery Division, Kesko

Bonus program for them?

Hanna Jaakkola
VP of Investor Relations, Kesko

Yeah, program, yeah, for Scandinavia option or share program for like Kesko share program for them.

Jorma Rauhala
CEO and President, Kesko

I would say that, of course, those key players like counter directors, of course, they are key players, and we have good, good package for them.

Hanna Jaakkola
VP of Investor Relations, Kesko

Good. And let's see. Will you consider profitability level when deciding on the size, when we do these growth investments in grocery stores? So profitability level when we decide to what type of a store we are building, meaning network.

Ari Akseli
President of Kesko Grocery Division, Kesko

Yes, it's always going to that when we do the investing decisions. Generally, you can say that profitability of the bigger store is higher than smaller stores. Now we are investing more to the bigger stores.

Hanna Jaakkola
VP of Investor Relations, Kesko

This is to Ari, directed. If you need to choose one, is it market share or profitability?

Ari Akseli
President of Kesko Grocery Division, Kesko

I think that we are always optimizing this, you know? We don't want to have market share at any price because we are optimizing EBIT level, market share, and investments. I think that that makes any investor happy.

Jorma Rauhala
CEO and President, Kesko

I agree with Ari. It was for Ari, but I agree.

Ari Akseli
President of Kesko Grocery Division, Kesko

Yeah.

Hanna Jaakkola
VP of Investor Relations, Kesko

Yeah, it says, follow up was y ou aim to do both, but are you happy with flat margin and a small increase in market share? That's right, too.

Jorma Rauhala
CEO and President, Kesko

Maybe so that we are not targeting some 40% market share.

Ari Akseli
President of Kesko Grocery Division, Kesko

Yeah, yeah.

Jorma Rauhala
CEO and President, Kesko

But, we will

Ari Akseli
President of Kesko Grocery Division, Kesko

Yeah

Jorma Rauhala
CEO and President, Kesko

We will be happy when we can change the situation that we are losing. We will start to gain market share.

Ari Akseli
President of Kesko Grocery Division, Kesko

Yeah.

Hanna Jaakkola
VP of Investor Relations, Kesko

Question from Sweden, first thanking for the good presentations and asking, "In Sweden, would you prefer growth through acquisitions within building and home improvement, or within technical trade in order to generate economies of scale?" Which one, technical trade or building and home improvement?

Ari Akseli
President of Kesko Grocery Division, Kesko

I think both of our businesses and companies, they are in a very interesting stage. And of course, I believe that we are. We would like to have even small scale, therefore both building and home improvement, but also in technical trade. But of course, technical trade is also we can do that business also very well, and I believe that there we are strong in electric grid market, but we would like to also have a little bit more offering to our great customers.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Question, Do you have a margin target for car business, and why not, if not? 'Cause we didn't discuss.

Jorma Rauhala
CEO and President, Kesko

I would say that at least, of course, our margin for whole company is more than 6%. It's very valid also in car business, and I see a lot of opportunities to make much better also that side y our. Was it rolling twelve months was 6.5, if I remember right.

Hanna Jaakkola
VP of Investor Relations, Kesko

But within the guideline, between six and eight. In grocery trade, you mentioned new revenue and earnings from, like, sorry. You mentioned new revenue earnings from your media and data business. Can you comment about this media and data business and new revenue streams in the future?

Ari Akseli
President of Kesko Grocery Division, Kesko

Yeah. I think that if you think about retail, it's much run by traditional retailers. And if you think about what is the biggest change, it's change in media now that traditional leaflets and newspaper ads, they don't work anymore. But we have tools how to reach customers very specific way, and it's very easy to measure. So all the suppliers are very keen to invest in these areas. And they see us like a media. And if you think about the margins in that size, they are more than double than when you do the traditional grocery. When you go to the data, if you think about, you know, suppliers, when they have new launches, about 90% of the new launches, these products which are launched, they are not in the market after two years.

But if they are using this data and develop products using our data together with us, about 80% of them are still in the market. And we have several success cases when we have done close cooperation with companies like Hartwall. And these companies which are using this data, they are more profitable. And I think that this learning curve is saying that there is much opportunities, and margins in there, they are much better than in traditional commerce.

Hanna Jaakkola
VP of Investor Relations, Kesko

Any questions here now at this point? Here, one. Thank you.

Svante Krokfors
Equity Research Analyst, Nordea

Svante Krokfors, Nordea. I would ask about, I mean, M&A is clearly we will see M&A on the BTT side in Denmark or Sweden, I guess, the most likely ones. We have seen the share prices going up on construction-related companies. Have you seen any changes in the M&A pricing environment? Has the bottom been reached already, or will you still be able to acquire at attractive multiples?

Jorma Rauhala
CEO and President, Kesko

Do you want to? Bob.

Sami Kiiski
President of Building and Technical Trade, Kesko

I can comment a little bit in general way, and of course, that say it's so that it might be that now is good timing to get the great companies with a reasonable price, or they are at least available, some. But then, of course, good companies might be that you get with a better price. But that is good to mention also that the great companies are not always available, and now might be that there is more opportunities. But maybe Jorma

Jorma Rauhala
CEO and President, Kesko

I think the timing is good for us now, if we find some good targets, and I'm quite confident that we will find. And, I think it was quite good also that we didn't implement so many acquisition in peak times, 2021, 2022. So we'll look at it, but, I think it's f or example, now, of course, we know that there are not those private equity companies. They are not there right now. If there are so, there are not so, let's say, if we find some good targets, there are so, so not so many competitors targeting those ones.

Svante Krokfors
Equity Research Analyst, Nordea

Thank you.

Hanna Jaakkola
VP of Investor Relations, Kesko

Then there is a question about, logistics center in Nurmijärvi. Do you have any comments on that?

Jorma Rauhala
CEO and President, Kesko

No, we haven't made any decision yet on how to go. We have this land plot; it is good. We have this very good land plot there, but no decision made yet.

Hanna Jaakkola
VP of Investor Relations, Kesko

Very good. Could you briefly go through where each key country is in the construction cycle, meaning Finland, Sweden, Norway, and Denmark construction cycle? Do we-

Jorma Rauhala
CEO and President, Kesko

Different cycle of all those countries.

Hanna Jaakkola
VP of Investor Relations, Kesko

Part of the cycle. Any green shoots there in any countries?

Jorma Rauhala
CEO and President, Kesko

Yeah.

Sami Kiiski
President of Building and Technical Trade, Kesko

Countries that are there.

Jorma Rauhala
CEO and President, Kesko

There's a difference.

Sami Kiiski
President of Building and Technical Trade, Kesko

Yeah, difference.

Hanna Jaakkola
VP of Investor Relations, Kesko

The differences between countries at the moment.

Sami Kiiski
President of Building and Technical Trade, Kesko

Yeah. Yeah, yeah. Of course, yeah, Sweden is recovering, and little bit the housing market also, as I understood, is recovering in Sweden. I believe that, of course, we need to be careful when we say it, but it might be that Sweden, Denmark, and Norway is recovering faster than Finland, for example.

Jorma Rauhala
CEO and President, Kesko

Also Poland. Poland most probably will be quite strong because there are a lot of those EU money what they will use. Yeah, investments, yes. But I would say that, Finland is maybe the, especially when it comes to residential buildings. New residential buildings, Finland is maybe the most difficult position in that area.

Hanna Jaakkola
VP of Investor Relations, Kesko

Time will tell. Thank you. Any concluding questions from the conference? In that case, I would like to ask Jorma for any closing remarks. Do you have any thoughts you would like to leave the investors with?

Jorma Rauhala
CEO and President, Kesko

Yeah, I think that, of course, when I started first of February, and we have some discussion also with the Chairman of the Board of Directors and what kind of strategy work process we will have, and it was quite a clear decision that our kind of portfolio, our business portfolio is good, and we are not planning any changes on that one to have some new businesses or divest something. So it was all kind of starting point, and then we decided to focus on current businesses, and what I really, really like is those competitive advantage. I trust good strategy, I trust good strategy implementation, and those competitive advantage has to be clear. And one example was this operational excellence.

It doesn't sound so fancy or things like that, but most often, that is the most important reason why some customers choose us, especially B2B customer, also consumer. How you deliver accuracy, your product availability, all, all of those processes, and I want to deep dive those processes. It's hard work, but when we do those, then we can rely that we can reach our, our targets. So but we have, I think, very good processes, and also especially in grocery retailers, was very involved also, these processes also in carry out and. But, I'm, I'm happy to end result, and tomorrow morning we will also present this to our employees.

During summer and in part winter time, or sorry, autumn time, we will go through also our other processes like HR strategy and communication strategy and kind of those functions that support our businesses. We will go also through those. I would say that those guidelines, what I mentioned when I started, those three guidelines was quite important. Also this quite short period, this was one year sort of period than normal, what we have because of this operational environment, if there will be some changes or things like that, but I'll say summarize like that.

Hanna Jaakkola
VP of Investor Relations, Kesko

Thank you. Then, I would like to thank everybody for the lively discussion, and if you have any further questions, I will be available to help you with those, and you can find my details online. Thank you.

Jorma Rauhala
CEO and President, Kesko

Thank you.

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