Tieto Oyj (HEL:TIETO)
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May 4, 2026, 6:29 PM EET
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Earnings Call: Q1 2025

Apr 29, 2025

Tommi Järvenpää
Head of Investor Relations, Tietoevry

Good morning and welcome to Tietoevry's first quarter earnings webcast. My name is Tommi Järvenpää. I'm the Head of Tietoevry's Investor Relations. This morning we will go through our earnings development and key highlights of the quarter. At the end of the presentation we will also go through the special topic of the day, the CEO transition, which we published earlier this morning. After that we will host the usual Q&A session. With me here today are our CEO Kimmo Alkio and CFO Tomi Hyryläinen, who will go through the highlights and results of the quarter. Our Chairperson of the Board, Tomas Franzén, and Endre Rangnes, our newly appointed Interim CEO, will join the call towards the end of the presentation. At this point I would like to hand over to Kimmo. Please go ahead.

Kimmo Alkio
CEO, Tietoevry

Thank you very much, Tommi, and a warm welcome to our first quarter interim session. Q1 main thematic would be on that as visible here, performance as anticipated, major step taken in strategic renewal. As Tommi highlighted, we have a multitude of topics. We will confirm the strategy execution, majority of the focus on Q1 performance, and I am sure a lot of interest on the third topic, including the information from this morning. Let us begin by the strategic development and strategic focus.

It is fair to highlight that in the recent few years it has been the most significant strategic transformation in the company's history, meaning over the last six decades, now being able to pursue the future as a leading software and digital engineering company, whereby each of the businesses, three of the software businesses, Care, Banking, and Industry, as well as the digital engineering business, Create, were aimed to become some of the world's best performing businesses in the respective categories. Naturally, strategically, a significant step was taken and achieved during the first quarter as the Tech Services divestment was announced. All of this enabling the company in the future to focus on asset-light businesses with greater growth and scale potential. Furthermore, I'd like to confirm the focus and ambition of each of our specialized businesses.

First of all, in the case of Create, to continue to build internationally scale and customer base, focusing on the type of technologies and consulting domains where incremental demand will be in tomorrow's markets, centering a great deal around the AI type of expertise. Furthermore, both the Banking and Care software-centric businesses aiming to drive market expansion primarily in the European continent, building on the proven competitiveness and scalability primarily in the Nordic countries. Furthermore, Tietoevry Industry building focus scale on vertical expertise, ensuring that greater scalability and addressable market domains would be available. I would like to now only very briefly touch on the third topic of the day, that in light of the strategic evolution of the company, the time is absolutely opportune for me after 14 years to pursue my new chapter and to step down from the role as CEO.

Most of you have naturally seen the announcement from earlier today, and we will be addressing this thoroughly as the last topic of the day. As always, let us go through clearly the primary developments of our first quarter. Organic growth of negative 4%, naturally not according to our longer-term ambitions, while fair to highlight that the soft market environment is also impacting demand for our services similarly to most of our Industry. Profitability in terms of adjusted EBITDA 10.6%, and important to recognize the IFRS 5 related temporary cost burden of 1.8 percentage points. To confirm, the numbers we are reporting and I am highlighting here have to do with the continuing operations. Furthermore, and on a positive note, strong cash flow and strengthened order backlog, confirming competitiveness in the market space, as well as continued successful focus on efficiency in the company.

An important customer contract specifically achieved in Banking and Care. As well, recognized the tech services divestment that I commented earlier, and we will be also updating and providing the updated guidance during this session. As always, fair to take a short moment in terms of the external market influences. Market continues to be soft with limited visibility. That driven a great deal and incrementally by the U.S. tariffs. We do not believe to be that directly impacted by the considerations what's happening in the US, while the indirect implications shall be dependent on the implications on our customers, businesses, and demand for their products and services. It seems to be clear that the increased macroeconomic uncertainty is impacting our customers' decision making, and this is mostly visible in the consulting domain.

We shall continue in this soft market and low growth era, no growth era, very critical to keep the company's profitability healthy and continue the tension on efficiency. AI market adoption, we are very active, winning footprint in the market, and this is equally relevant for all of our businesses. I'd like to confirm that we are maintaining also in this era our investments in each business to support the future growth and expansion opportunities. Very important to build and prepare for future growth and to a degree dependent on the market bounce back. As usual, fair to highlight the competitiveness of our businesses. Very important contract signed in the case of Banking has to do with the core Banking solution specifically for the Norwegian market, Sparebanken Norge, Fana Sparebank.

Furthermore, Tietoevry Care extending its capabilities in Sweden, Industry success in the paper, pulp, and fiber within the manufacturing execution systems, and a bit longer-term opportunity Create announcing the frame agreement with NATO. Just some of the samples characterizing the movement in the market and success. A couple of samples on AI and GenAI. Tietoevry Care we were able to extend the footprint of AI-enabled services also in Sweden. We had done that previously in the Finnish market. Create gaining interesting new projects in AI domain, supporting our customers, improving their competitors, gaining new productivity gains. A couple of samples in the industrial equipment sector. Furthermore, highlighted here in the case of Tietoevry Industry around e-services and has to do with the Purchase- to-P ay automation, AI in its core supporting over 80,000 users. Starting to get interesting degrees of, let's say, towards scale and towards tangible financial impact.

In terms of summary at the group level, highlighted earlier already the growth and the profitability level, cash flow from operations EUR 98 million. This time we want to comment the order backlog through two factors. The 18% growth quarter year over year, Q1 of 2025 compared to Q1 of 2024, up by 18% has to do with the significant delta or development in the Care business as the primary contributor. The most fair aspect of looking at the healthiness and constructive development would be the +4% here comparing end of Q1 to end of Q4 level. Want to highlight that naturally the type of order importance and priority on winning business, on order intake, gaining backlog, very critical to ensure we shall be returning to growth. We will do the summary as usual per business. Tietoevry Create, continued soft market impacting performance.

I'd like to confirm that this is the business most impacted of our businesses of any type of economic volatility and naturally the soft market being impacted. The low demand environment continues actually in all markets. Furthermore, the developments on the internal revenue impacting the growth side with some of the factors. We are also highlighting, like most of the consulting businesses in the Industry, on degrees of overcapacity, very, very price competitive. Short term, we naturally will be driving further efficiency measures in the business while continuing to keep the eye on future growth markets. AI activity level on AI very solidly increasing the number of deals that are being won, while the time to revenue, as expected, will take a bit of time. Time to significant revenue contribution was meant.

In the case of Banking, stable profitability and as highlighted, very interesting, very important wins in the core Banking side in Norway. I'd like to highlight that the underlying performance fairly okay, growth being impacted by the Norwegian bank merger by 4 percentage points. Several of the businesses' credit side cards and Financial Crime Prevention continue to grow. Continued attention and efficiency has been done successfully, stable profitability, strong order backlog, and interesting opportunities for the Banking business moving forward. In the case of Care, healthy underlying performance with our very competitive open and modular Life care software platform. Short term, the growth is being impacted by decline in legacy software and the public sector demand specifically in Finland. A couple of the one customer contracts are waiting for Market Court decision.

We'd like to confirm that while profitability is slightly below 25%, longer term we absolutely believe in the continued healthy profitability of the business and we are maintaining and putting in place investments on go-to-market activities and any degree of localization required. We believe the Life care software platform will be scaling well in the future. Furthermore, to highlight success with the Social Care side in Sweden. In the case of Industry, also negative growth very specifically impacted by the decline in Pulp, Paper, and Fiber, customers postponing investments recently in the past few quarters, tougher time. Public 360 had been impacted by delays in customer decision making, while I'd like to confirm that some of the subsegments are starting to see increased activity level except in the PPF side, the Pulp, Paper, and Fiber. Healthy growth in the data platforms and education.

Profitability has been impacted by overcapacity. This is clearly below the levels we are expecting mid and long term, and further efficiency measures are absolutely ongoing. This would complete the overall performance summary and highlights of the businesses, and over to Tomi. Thank you, Kimmo, and good morning everyone. The Q1 main operational event was naturally the agreement to sell tech services, which we expect to be closing during Q3. This divestment impacts our Q1 reporting so that until closing of tech services, divestment tech services is reported as discontinued operations and consolidated only in one line in P&L and balance sheet, with cash flow statement being unchanged. Cash flow statement will continue to include continuing and discontinued operations. This type of accounting results in us reporting profit margins which are not representative of the standalone businesses for either continuing or discontinued operations.

Looking at our Q1 numbers, organic growth of negative 4% was impacted by weak market environment as commented, but in addition to less working days having a negative 0.5 percentage point impact on growth. Adjusted EBITDA of 10.6% was impacted negatively by the technical accounting from IFRS 5, with cost burden of unallocated cost of approximately EUR 8.5 million, having a negative 1.8 percentage point impact on profitability. In addition, negative working days impacted profit of 0.4 percentage points. Due to slow market environment, we have had active cost-based management ongoing in all of our businesses, which will continue into Q2. We did deliver strong operative cash flow as mentioned, which was supported by seasonal working capital improvement.

Tech services as discontinued operations, the performance, organic growth -5%, net loss for the Q1 negative EUR 92.3 million, which includes an impairment loss of EUR 107 million due to remeasurement to fair value less cost to sell. For the fair value less cost to sell, we have utilized EUR 254 million for the remeasurement, which includes an initial management estimate of the present value of the future earnout in the amount of EUR 30 million. Earnout estimate will be updated as needed at each reporting date. To the technical accounting growth and profit bridges. On the left-hand side of both of these bridges, we have combined Q1. This represents the prior reporting structure, and the reported Q1 represents the continuing operations, i.e., the numbers that we're reporting today.

In terms of the growth numbers, tech services carve-out is relatively straightforward, so we are looking at the true growth numbers for the continuing business at -4%. On the profitability, that's impacted by the unallocated cost as mentioned, which in Q1 were EUR 8.5 million, impacting the profit margin by -1.8 percentage points. We have for illustrative purposes estimated the level of transitional services agreement income, which we will be receiving post-closing, which gives a positive profit impact. This impact will last for 3-18 months and gradually get smaller. We will naturally optimize our cost base accordingly to the size of the continuing operations going forward. On the cash flow briefly, strong EUR 97 million of operative cash flow, also strong free cash flow EUR 63 million. Our interest-bearing net debt declined to EUR 807 million, with net debt EBITDA remaining at 2.2x.

Reminder that Tech Services divestment will reduce our group net debt by the transaction proceeds and approximately EUR 100 million reduction in lease liabilities. On employee matters, our LTM attrition is at low levels at 7.9%, reflecting the soft overall market environment. We have cost optimization ongoing in all of our businesses in response to the market, and in Q1, Tietoevry Create reduced capacity by approximately 200 FTEs, and these capacity adjustments will continue in Q2, including SG&A reductions. In addition, we have done minor FTE reductions in Banking and Industry. We confirm our group level salary inflation expectation to be between 4%-5% for the year. Next, I'll summarize the performance drivers for next quarter. Overall, Q2 we expect to be a negative growth quarter for us while improving from Q1. This is primarily driven by the market softness, which we expect to continue.

On growth drivers for the businesses, they are similar to Q1, with negative working day impact to growth being - 0.7 percentage points. On growth drivers, soft market conditions increase pressure on margins. Annual salary increases, as you recall, likely kick in from April. Banking is experiencing higher technology cost, and the working day impact similar to growth for the profit, the impact is roughly 0.5 percentage points. On other drivers, we expect positive FX impact on revenue to be approximately EUR 6 million. On Q2 profitability outlook, Create, Care, and Industry we expect to be below prior year Q2 level and Banking at or above prior year level. We are guidance update, so we have updated our guidance technically to reflect the Tech Services divestment, so this includes only the continuing operations.

We expect the organic growth to be -2% to +1% and adjusted EBITDA 12%-13%. Main assumptions in the guidance are that market continues to be soft with limited visibility into second half of the year. Our guidance ranges reflect the macroeconomic uncertainty, and there is a negative net impact of -1.4 percentage point from the IFRS 5 accounting, which includes an estimate of the cost burden for the year in addition to transition services income, which is assumed to be post-closing. The logic of the guidance is similar to our prior guidance, so if the market is not recovering, we will be at the lower end of our guidance ranges and with the market recovering towards the mid to high ends. Looking forward into 2025, as mentioned, we expect the market to continue soft with limited visibility.

Currently, there are no clear signals of real market recovery. We do continue, obviously, to focus on resilience in all of our businesses while investing in the future growth to be ready when the market truly picks up. To confirm, we do plan to host CMD in Q4 with more details to follow. This would conclude the financial section, and now I will hand over to Tomas.

Tomas Franzén
Chairperson of Board, Tietoevry

Good morning everyone. As you know, we have today announced a CEO transition taking place in Tietoevry. President and CEO of Tietoevry, Kimmo Alkio, has decided to step down after 14 years in his position. Following this, the board has appointed Endre Rangnes as interim CEO of Tietoevry. Endre Rangnes is entering in the interim CEO position with extensive leadership experience in technology and the financial sector, including as a publicly listed CEO.

He is currently Managing Director of Tietoevry Banking and member of the group executive management team. The transition will become effective on May 5th, 2025. I want to sincerely thank Kimmo for the high dedication and integrity he has demonstrated throughout the years to develop a world-class technology company. Under his tenure, we have seen major advancements on this journey, latest establishing specialization as a strategic foundation for the company. With the recent agreement to divest Tech Services, Tietoevry is now embarking on its next chapter to reposition itself as an international software and digital engineering company. In the light of the strategic evolution of the company, it becomes natural for Kimmo to embark on his own new chapter, and he will leave with our highest respect.

Once again, thanking Kimmo for the significant contributions in enabling the next avenues for growth and expansion for Tietoevry, and I'm very convinced that Endre and the talented Tietoevry team will succeed with the next steps. Now over to you again, Kimmo.

Kimmo Alkio
CEO, Tietoevry

Thank you very much, Tomas, and I'd like to offer very openly some of my also my main reflections on the topics. In the last few years, it has been the most significant strategic transformation in the company's history and very much needed. At this point, I want to confirm from my standpoint that we are at an inflection point of embarking on the highly focused software and digital engineering future, seeking for market expansion and greater scale in segments where we have strong ability to gain share. Strategically, from a group portfolio standpoint, the tech services divestment being a significant factor enabling this more focused future.

This is a new era on our hands and is a great opportunity both for the company and me as the long-time CEO to renew the most senior role in the company. I am really pleased to hand over the interim CEO role to Endre, a well-proven tech sector executive, and we have worked together very well over a 10-year timeframe in different roles. I very much believe that the opportunities ambitious as a software and digital engineering company will bring great success for all of our stakeholders. This is also a highly opportune time for me to pursue my new chapter. Today, I've done my 74th consecutive earnings call as a listed company CEO. It's been a privilege to serve the company, our customers, employees, and shareholders for the last 14 years, and now it is time for me to begin my new chapter. Over to Endre.

Endre Rangnes
Interim CEO, Tietoevry

Thank you, Tomas, and thank you, Kimmo, and I will also say a special thank you to Kimmo for a close cooperation during the last 10 years when I've been a board member, but also the last eight months when I've been Managing Director of Tietoevry Banking. I must say, quite impressive to have been through 74 consecutive quarters and presentations, really, really impressive, Kimmo. When we look at my background, I have a background both from the IT services Industry, as well as the financial services sector. I would also say quite interesting to have been a client of IT services providers the last 15 years, so I think I will bring part of that perspective also into Tietoevry Group, going forward.

Like I said also to my colleagues in Tietoevry Banking, everything starts in the market, everything starts with our clients, we should never, ever forget that perspective. For me, it feels quite natural also to step into this interim CEO position now as the Tech Services strategic review has been concluded. Now we can really focus on growing the business going forward with focusing on the specialized software product area businesses, but also digital consulting. You will see that both in Tietoevry Banking and also in Care, we have already launched several market initiatives to really pinpoint some of the markets with our specialized products, and you will see more of that coming forward. On top of that, of course, we have the kind of global presence with Create and under the leadership of Cosimo.

We are actually well positioned now to really focus the business going forward and to grow and get back to black ink growth numbers. I really look forward to taking on this assignment together with, of course, all my colleagues in Tietoevry.

Tommi Järvenpää
Head of Investor Relations, Tietoevry

Thank you, Endre, Kimmo, Tomas, and Tomi. We are now ready for the questions.

Operator

If you wish to ask a question, please dial pound key five on your telephone keypad to enter the queue. If you wish to withdraw your question, please dial pound key six on your telephone keypad. The next question comes from Sami Sarkamies from Danske Bank. Please go ahead.

Sami Sarkamies
Senior Equity Analyst, Danske Bank

Hi, I have three questions. We'll take this one by one. Starting from margin development in Q1, it looked quite weak at the Industry and Care despite the expected top line. Could you open a bit up the situation starting from Industry?

I think you mentioned pulp and paper and delayed decision-making at public sector as the main sources of weakness. When do you expect the situation to improve? In Care, do I understand it right that existing customers have discontinued your legacy solutions, but they have not become customers for the new solution yet?

Kimmo Alkio
CEO, Tietoevry

Thank you, Sami, for the question. If we start with Industry, the main driver is, as you self mentioned, Public 360 and pulp paper fiber. There is a relatively high share of professional services, and when we have a declining top line that directly impacts the profit margin. We are, as we mentioned, of course, looking at this and addressing these cost levels as we speak.

In terms of the recovery, we are seeing in Industry increasing pipeline activity. Market is increasing except in the pulp paper fiber Industry, but otherwise it is looking to turn around from the market activity point of view. In terms of the Care, as Kimmo mentioned, the profitability level is healthy. There is no concern. We are rather optimizing the investment currently to win in the market to capture the opportunities. There is a lot of activity in the market in the Norway healthcare sector and also abroad. This is something, it is a continuous investment which we have kept on in the business.

Sami Sarkamies
Senior Equity Analyst, Danske Bank

Okay, okay, thanks. Moving on to the earnout, you are currently estimating EUR 30 million out of total EUR 70 million. Has something changed or is this your kind of best estimate for the time being?

Kimmo Alkio
CEO, Tietoevry

This is now the present value of the estimate.

We, of course, all understand that it's far out the estimate, so that's why it's at this level at this point in time. Naturally, we'll revisit this as needed, as commented.

Sami Sarkamies
Senior Equity Analyst, Danske Bank

Okay, and then finally, you have raised the one-time item guidance to 1.5%-2% of revenue for continuing operations. Is this somehow impacted by technicality of the divestment or have you increased your plans for restructuring and can you provide the comparable earlier restructuring cost estimate for this year, please?

Kimmo Alkio
CEO, Tietoevry

Yeah, so Sami, good point. We have the primary OTIs now in Q1. You see that they come from Create business, and this is to address the slow market and the capacity in that business. Yes, we have increased slightly the OTI levels for the year, primarily driven by Create as mentioned.

Sami Sarkamies
Senior Equity Analyst, Danske Bank

Okay, and then finally, thank you to Kimmo for good cooperation over the years.

Operator

Thank you.

The next question comes from Felix Henriksson from Nordea. Please go ahead.

Felix Henriksson
Associate Director and Equity Research Analyst, Nordea

Hi guys, thanks for taking my questions and also I'd like to start off with thanking Kimmo for good collaboration over the years. Maybe a bit of a broader question to both Kimmo and Tomas. I'd be curious to hear you reflecting the broader strategy execution since the 2022 Capital Markets Day when you originally announced this sort of repositioning plan and looking ahead, where are you satisfied and where do you see most room for improvement when it comes to this sort of operational strategy execution? Thank you.

Tomi Hyryläinen
CFO, Tietoevry

Sure, Felix, I'm glad to take that. So indeed, that the specialization-based strategy, I think we all continue to believe it is the best way to compete being faster.

It is a trust business. It is based on capabilities as demonstrated in the customer interface. From that era, if we looked at the first five quarters, you'll recall, right, that we went from 3%- 5%- 8%- 9% growth. We were flying absolutely in the right direction. Afterwards, from that era, a couple of factors, indeed, volatility in the tech services business became more significant and the economic environment has impacted us as well. I believe, and I'd always like to stay on facts, that naturally the development in the past two-year timeframe has been unfavorable. We are still at a negative growth era. Like we highlighted one quarter ago, we have believed that the second half, it should be getting towards a more positive tone, but a number of fixes needs to be done. Future opportunity is solid.

The past roughly two-year timeframe clearly has been challenging. My maybe final reflection that we need to lead very rigidly the company, not just in good times, but also at times which may be challenging. Hopefully, transparency has always been there. Tomas, any other comments?

Tomas Franzén
Chairperson of Board, Tietoevry

Yeah, obviously we are not really happy with the. Of the strategic execution. And there's a lot of reasons for that. I think now with the recent divestment of tech services, we are now in a position where that pace can be enhanced much and go much quicker than we have been able to deliver on in the past. I am looking forward here to continue to work with Endre on the strategy that we have laid out.

Felix Henriksson
Associate Director and Equity Research Analyst, Nordea

Got it, thank you. Then a second quick one for me , regarding the sort of the margin outlook.

If I understood correctly, you plan to sort of cover the tech services related group overhead costs with the TSA agreement starting post-divestment. Given that you said the duration will be three to eight months, how do you sort of plan to tackle the sort of underlying cost base to ensure also high margins when the TSA agreement is over?

Kimmo Alkio
CEO, Tietoevry

Thank you, Felix. It comes quite natural. This is how we plan our future. We look at the top line, we look at the affordability of the cost levels, and we, of course, align accordingly. This sort of comes naturally from our normal process of addressing the cost base.

Felix Henriksson
Associate Director and Equity Research Analyst, Nordea

Fair enough, thank you.

Operator

The next question comes from Aditya Buddhavarapu from Bank of America. Please go ahead.

Aditya Buddhavarapu
VP, Bank of America

Hey, good morning, Kimmo and Tomi. Thanks for taking my question.

Kimmo, thank you for the collaboration and best of luck as well to you for the future. Just one question from my side. You talked about the limited visibility on H2 and the weak demand environment. Can you just maybe give some color on some of the recent conversations you've had with clients, especially since probably early April or so far in Q2, on how they're thinking about the more discretionary part of their spending heading into the rest of the year? Any color you can give by market or sector would be thank you.

Kimmo Alkio
CEO, Tietoevry

Thank you. I'll be glad to comment on that. I think we see in the market, I believe not just in our case, but in the Industry, quite a bit of variability on customer reactions on the macro.

Customers that might be looking at investments into new technologies in digital engineering would be quite careful. Currently, in the investments, it's visible. It is most impacted by the soft economic environment. The opportunities for starting to pursue incremental volumes in the software side tends to be a bit more stable. I confirm that I would not generalize because it is so dependent on customer-specific outlook and the reflections to confirm that the consulting-oriented optimization, ROI, kind of paybacks on short term. It is a market with overcapacity, a lot of price competitiveness, way to compete, way to keep attractive levels of prices on software is more advantageous. That would be the short reflection.

Aditya Buddhavarapu
VP, Bank of America

You haven't seen, for example, any customer postponing or delaying certain projects or maybe any sort of licenses, etc., recently given the environment?

Kimmo Alkio
CEO, Tietoevry

To a degree in the digital engineering side, primarily on that side and in several markets.

Aditya Buddhavarapu
VP, Bank of America

Okay, understood. Thanks for Kimmo.

Operator

Please state your name and company. Please go ahead.

Daniel Djurberg
Senior Equity Analyst, Handelsbanken

Hi, I'm Daniel here from Handelsbanken and also for me, good luck in the future, Kimmo. Seventy-four presentations is really impressive. Can you hear me, by the way?

Kimmo Alkio
CEO, Tietoevry

Absolutely. Very good. Thank you.

Daniel Djurberg
Senior Equity Analyst, Handelsbanken

That's great. Yeah, and also congrats to strong order backlog, which is positive, obviously. Can you comment a bit on the percentage of the order backlog that is up for invoicing in 2025 and if you have a growth also in the order backlog that is due for invoicing in the 2025 time period versus 2024?

Kimmo Alkio
CEO, Tietoevry

Yeah, thank you for the question.

The order backlog per se looks good in terms of being slightly stronger for the second half, and that's why we're slightly comfortable of turning around the growth from the first half into the second half. That would be my overall comment. Of course, there's a bit of market dependency, so we always need to be mindful that the visibility into the second half in light of the current situation, it is a bit volatile. That's the caveat to my comment.

Daniel Djurberg
Senior Equity Analyst, Handelsbanken

Perfect. May I also ask you a little bit? You mentioned expectation of 4%-5% salary increases in 2025 on average for the group. I guess that this is equal to a negative yield versus pricing. We still haven't seen the salary impact in Sweden or Norway, I guess, while in Finland we've seen it from 1 January.

Can you share any view on the potential headwind from this during the year on price versus salaries?

Kimmo Alkio
CEO, Tietoevry

I guess very well sort of read into the situation what companies are going through. It's extremely difficult to push price increases in this type of market environment. Yes, we're looking at likely slightly higher price, sorry, salary inflation compared to the price increases that we can push through to the market. That's why all the other efficiency measures are so important.

Daniel Djurberg
Senior Equity Analyst, Handelsbanken

Yeah, okay, fair enough. May I also ask a little bit? I'm curious about your comment that you have multiple important AI wins in Create, including this industrial equipment for AI innovation. To me, AI is quite broad-based, a little bit like IT. Hence, are we talking about what kind of projects are we talking about?

Can you help us to understand the importance of these kind of projects for Tietoevry? The sizing time, is it time and material? Is it fixed? Is it priced by as management consultancy? Just to understand a little bit more on if this is an opportunity or if it's instead a long-term threat with AI.

Kimmo Alkio
CEO, Tietoevry

Thank you, Daniel. First, I'd like to comment that specifically from the digital engineering side. There we have seen a positively increased number of project wins. They tend to begin relatively small. They often begin with the proof of concept. We have seen successful expansion of the scope of the projects, both the scope and the number of projects. We are still at an early stage from a standpoint of having significant financial impact, e.g., on revenues.

One factor, second important factor that we have to be active in the client interface, it is a signal of having the capabilities in new technologies that will influence every customer's business and influencing our business as well. Overall, it's the way to play the new wave of technology and in parallel improve our own efficiency. In software businesses, it's a different story. AI embedded functionality into all possible software releases. In parallel, we have been able to prove productivity improvement in software R&D for a number of software businesses overall. Over time, it's just a factor to play the whole Industry, the way to compete and the way to improve efficiency. I'd rather see it as an opportunity than threat when the company is adequately active, which we are.

Daniel Djurberg
Senior Equity Analyst, Handelsbanken

Perfect. Thank you. Again, good luck in the future, Kimmo.

Kimmo Alkio
CEO, Tietoevry

Thank you.

Operator

The next question comes from Jaakko Tyrväinen from SEB. Please go ahead.

Jaakko Tyrväinen
Equity Analyst, SEB

Good morning. It's Jaakko from SEB. Would like to continue on the pricing topic, especially in Create. Could you kind of describe how much the volumes in Create segment would need to rise before we start to see enough or sufficiently improving pricing in order to mitigate the underlying salary inflation? I.e., I'm asking what is the level of the overcapacity in the markets in general currently?

Kimmo Alkio
CEO, Tietoevry

I'll comment that. I think that's Jaakko, very fair, but very difficult to give a very punctual view when more or less all companies talk about overcapacity. I have not seen research, so I wouldn't guess. I could give an estimate, but it's not based on research.

Overall, I think it will also be a view of the way the capabilities and the pyramid is being built in the type of consulting business. In parallel, we drive all possible efficiency, especially attention on all non-billable in the type of consulting domains. Very likely, once the macro becomes healthier, this sector will start to grow again, and then the profitability levels will become much more normalized. That would be the only view I would have for today.

Jaakko Tyrväinen
Equity Analyst, SEB

Okay, fair enough. Thank you for that. In the presentation, you mentioned the NATO agreement. In more general, have you seen new demand sparking from the defense sector or the related sector? Could you elaborate a bit your position in the Nordic market, what becomes the defense-related businesses?

Kimmo Alkio
CEO, Tietoevry

Historically, we have not been that active in the defense sector.

There's quite a bit of a kind of momentum overall or dialogue. Exactly what type of business will it result in, to be fair, I think time will tell. It may be more product-oriented than high-tech services, but time will tell.

Jaakko Tyrväinen
Equity Analyst, SEB

Okay, thank you. Also naturally from my behalf, thank you, Kimmo, for all the years from my side. Thank you.

Kimmo Alkio
CEO, Tietoevry

Thank you.

Tommi Järvenpää
Head of Investor Relations, Tietoevry

It seems that there are no further questions at this point. I would like to thank everyone and hand over back to Kimmo for final remarks.

Kimmo Alkio
CEO, Tietoevry

Thank you very much. Thank you for joining. It's an exciting era for the company. Today is a good day. It's time to renew the company. We are all internally in great alignment on the future of the firm. Great to be handing over to Endre.

I fully expect, and we all do, that we'll see very good things from the company moving forward. Thank you very much for joining, and thank you for the last 14 years. Thank you.

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