Tokmanni Group Oyj (HEL:TOKMAN)
Finland flag Finland · Delayed Price · Currency is EUR
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Apr 28, 2026, 6:29 PM EET
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Earnings Call: Q3 2025

Nov 14, 2025

Mika Rautiainen
CEO, Tokmanni Group

Good morning and welcome to Tokmanni Group's third quarter 2025 result presentation. My name is Mika Rautiainen, and during this presentation, I will first go through the key facts for the third quarter, and after that, Tokmanni Group CFO Mr. Tapio Arimo will come and present the financial figures a little bit more detailed. After that, it's time for questions. After the first half, a difficult first half of 2025, Tokmanni Group had a two-fold quarter. On the other hand, in Finland, Tokmanni Segment had record high revenues and also EBIT. At the same time, we could say from Tokmanni Segment that we're, after this difficult first half, we're back on track. Unfortunately, the transition period takes a little bit more time in Dollarstore in Sweden and in Denmark, and Dollarstore's result declined, and that was, of course, a disappointment.

Let's take a little bit closer look at this. Yeah, this is a familiar slide. Last year, during the third quarter, Dollarstore share of the revenues was 26%, so now it's slightly higher with 27%. Two new stores compared with the end of June situation. About the group and the key facts during the third quarter, Tokmanni Group's revenue increased by 4%, which was, taking into consideration the market situation, a satisfying sales result. Tokmanni Segment's revenue increased due to a good end of summer sales. Basically, in Finland, we didn't have like a real summer till the end of June, so actually for the inventories for summer, spring, and summer products, it was very good that July was actually a very nice summer, so we were able to also do very good sales for the summer products.

At Dollarstore Segment, the customers purchased more higher value items. Basically, the share of Tokmanni Private Labels increased very well, and these are, of course, it's not like entry level products; they're more towards best value for money products. Anyway, this resulted in an increased basket size. The gross margin percentage declined, especially due to Tokmanni Segment's heavy summer clearance sales, what we were actually taking through, especially in July and in the beginning of August. Cost management was very successful in Finland, but expenses at Dollarstore Segment increased due to the opening of the new stores compared with previous year. Of course, during the fourth quarter, we also are opening four new stores in Sweden and in Denmark, so obviously all the preparation costs for these new stores came to the third quarter.

The group's EBIT was lower than in the previous year, and as the gross margin percentage declined, and due to Dollarstore Segment's cost, they were increasing. Let's take a look at the Tokmanni Segment. Comparable customer visits increased by 1.3% and like-for-like revenue by 1.5%. The average basket size increased by 0.2%. Grocery sales increased by 2.5%, and actually this is for the first time for several quarters where the non-grocery sales actually grew faster compared with groceries, and that was 4.3%. This was mainly due to the fact that, especially in July and beginning of August, we were selling the summer products with big discounts, and that, of course, was successful sales. Gross margin-wise, it was not that good, of course. As said over here, the comparable gross margin percentage declined by 1% point, mainly due to the discount sales of summer and spring season products.

Operating expenses decreased due to successful cost control. Particularly, the focus was on the personnel costs and marketing costs, and that was well managed by the team. Tokmanni's EBIT improved, and actually it was on a record high level. From Tokmanni Group's perspective, of course, it was good that we were able to get the segment back on track. Before we look at the Dollarstore, something regarding the store network, yes, we still continue to expand also in Finland. During the third quarter, we actually closed one store in Turku and opened a new store in Kemiönsaari. During the fourth quarter, we've already opened a store in Naantali, and we will be opening a new store in Tuusula, and also a new bigger store. It's a relocation in Nilsiä, Kuopio.

In the middle of January this year, we signed the license agreement with SPAR International, and at that time, we also basically told to the market that we will start testing the EUROSPAR, SPAR supermarkets in three stores in Finland by the end of the year. The first store was opened in Ylöjärvi in June, the second one in Masku in October, and last week, we opened the third store in Tornio. It is in the northern part of Finland. I have to say that we've been able to get a lot of information, learnings from SPAR, and of course, something which is like very important for us is that these three stores are nowadays, and they all are in top 10 stores in Tokmanni. Sales-wise, they've been a success.

For Tokmanni, we've been getting extremely valuable information, knowledge regarding the grocery business from SPAR International and also from the retail business in general. This was, of course, one of the biggest targets for the start with the cooperation with SPAR International. Of course, at the moment, we have SPAR private label products in all Tokmanni stores in Finland. They've been extremely well welcomed by our customers, and the sales for these SPAR private label products are very good. Actually, we're pretty satisfied with the SPAR experiences with these three stores and also the private labels. Next year, of course, for Tokmanni, we will start the rollout for all other grocery stores in Finland. It is time to go to Dollarstore Segment. Total revenue increased by 6%, and like-for-like revenue decreased by -1.4%. In local currencies, the increase was 3%.

The same story goes with Dollarstore. Actually, grocery sales increased by 2.1%, and non-groceries by 4.3% in local currencies. Like-for-like average basket size grew by 3.6%. As already mentioned, there is a transition period going on with Dollarstore. Dollarstore has been very well known for the entry level products, which is like very, very low price products with SEK 10 or SEK 20 . The biggest part of the sales comes from SEK 10 , SEK 20 products, which is basically EUR 0.90 or EUR 1.80. Yes, we've been replacing these with the best value for money Tokmanni Private Labels, which are slightly, well, higher priced. That is, of course, something that has slowed down a little bit the customers who used to be shopping in Dollarstore. The aim for Dollarstore basically is that we will get new customers.

Of course, one of the key factors that we're trying to improve with Dollarstore is the customer confidence. With these very well tested and very good quality Tokmanni Private Label products, we believe that we are able to also improve the customer confidence in Dollarstore. Obviously, these products, the previous entry level products, especially with some quality issues, we've taken out from the assortment, and that shows a little bit with the sales in Dollarstore. At the moment, the assortment of the joint product range for both Dollarstore and Tokmanni, it's more than 4,300 SKUs. I consider this as a very, very good direction. Comparable gross profit improved by EUR 1.5 million compared to the corresponding period of previous year. The gross margin percentage was lower compared with last year.

Operating expenses, as already mentioned, increased mainly due to the new store openings and the preparation for the new store openings during the fourth quarter. Dollarstore and Big Dollar in Denmark continue to expand fast, actually. There were like two store openings, one Big Dollar in Skive, Denmark, during the third quarter, and in Västerås in Sweden for the third quarter. If I said four new openings, it's actually five new openings during the fourth quarter. Östhammar and the Hella store in Västerås, we've already opened, and there will be like two more store openings in Gothenburg, and then one more in Gullborgsund in a Big Dollar store in Denmark during the fourth quarter. Five more stores coming before the end of this year. Very active operations in Dollarstore.

This renewed Dollarstore concept is basically part of the transition process that we're having in Dollarstore. Actually, during the third quarter, we launched this pilot store in Sweden to test an assortment of over 30,000 SKUs, basically combining the approximately 20,000 SKUs from Tokmanni and 10,000 SKUs from Dollarstore. The target is to test a more unified and attractive product range. Especially the unified product range is something we are seriously looking for with this development. Actually, we opened this, if I remember correct, it was by the end of September, and this is actually one of the best selling stores for Dollarstore in total. It has been very successful. Obviously, the transition is to take Tokmanni and Dollarstore more towards the same product assortment and even the concepts we're looking for taking to the same direction.

Obviously, from here, we have from this renewed concept, we have very good experiences, but we will be opening a couple of more pilot stores to get more information regarding the Swedish and Danish market also for this new concept. This will be happening in the beginning of next year. The next one will be Tokmanni Group's key figures, and I will invite Tapio to come over to tell more about the financial figures. Tapio, please go ahead.

Tapio Arimo
CFO, Tokmanni Group

Thank you, Mika, and good morning on my behalf as well. Let's dive a little bit deeper into the numbers. As Mika pointed out, our revenue growth in all in all was acceptable at 4% and reached EUR 432.8 million. Our like-for-like revenue also increased a little bit, 0.7% points. Our gross profit also grew during the third quarter and reached EUR 150.4 million.

Like Mika said, our comparable gross margin declined somewhat, and that was really driven mostly by the high summer sales during that July and early August frame at the discounted prices. Our comparable EBIT came in at EUR 26.4 million, which is a decline from the previous year, and the comparable EBIT margin was 6.1% points. Our cash flow was very good during the quarter thanks to our good management of our inventories and totaled EUR 31.8 million. Our diluted earnings per share was EUR 0.24 per share. Looking a little bit deeper into our revenue, as said, our revenue grew by 4% during the quarter. When you look at the segments, on the Tokmanni Segment side, the revenue increased by 3.5%. It is a decent growth.

At Dollarstore, unfortunately, the revenue only grew by 3% in local currencies, and that also means that the like-for-like was slightly negative. In EUR terms, the Dollarstore revenue actually increased by 6%, so we got some positive tailwinds from the exchange rate during this quarter. When you look at our product mix, that moved in a sort of a favorable way for the first time in some time for the Tokmanni Segment. We managed to increase slightly the share of non-groceries during the quarter compared to a year ago. That was also driven by the good sales of our non-grocery products during the July and early August sales period. At Dollarstore, we also continued to increase the share of non-grocery business, and that is really mostly driven by the increased share of Tokmanni Private Label products, which are mostly non-grocery products.

Our private labels continue to support our growth. As a total for the group, we did increase the private labels clearly from a year ago. That was mostly driven by the increased share of private label at Dollarstore. As you can see, we have many private labels that we work with, and we do see a lot of further potential to increase the sales of private label over time, especially at Dollarstore, but also at Tokmanni. When you look at our gross profit, as said, we managed to increase our absolute gross profit from a year ago, but unfortunately, the comparable gross profit margin declined slightly. For the Tokmanni Segment, the gross profit was almost on par, so a slight increase of EUR 800,000 from a year ago, and the gross profit margin declined by 1% point.

At Dollarstore, the increase was EUR 1.5 million on absolute terms, and also there, the gross profit margin declined slightly. That was mainly driven by the product mix from the very low products that typically have a slightly higher gross margin to the higher average price Tokmanni Private Label products. In terms of the comparable operating expenses, a very mixed quarter, so we were working hard to control the costs, and at the Tokmanni Segment, we managed to do that quite well. The share of operating expenses relative to sales declined clearly by almost 1% point, so from 20.3% a year ago to 19.4%. Unfortunately, at Dollarstore, the direction was the other way. A quite large increase as a percent of sales, which is partly driven by the, let's say, slightly lower sales growth than hoped for.

Like Mika said, the large number of stores that we have opened during the past year and also the ones that we have just recently opened or are opening, the sort of opening costs contribute to this number. The total operating expenses for the Tokmanni Segment, EUR 61.1 million, which is actually a decline from a year ago of EUR 600,000, which is a very good result. For Dollarstore, the operating expenses totaled EUR 30 million, an increase of EUR 4.5 million, which was really the key factor driving down the absolute EBIT at Dollarstore during the quarter. We will look at the EBIT and the EBIT margin. As said, the total comparable EBIT declined to EUR 26.4 million from EUR 29.5 million from a year ago. That also included EUR 1.1 million of group functions costs, an increase of EUR 300,000 over last year.

As Mika said, the Tokmanni Segment actually reached an all-time high EBIT of EUR 26.3 million during the third quarter. The comparable EBIT margin also increased slightly from a year ago to 8.4%. For Dollarstore, obviously, a different story. The EBIT declined to EUR 1.1 million, a decline of EUR 4 million. The comparable EBIT margin was unsatisfactory at 0.9% points. When you look at our inventories, like we said in the last quarter announcement, we've been working quite hard on inventory management, and that shows good results. If you look at our two previous quarters, the inventory is essentially flat over the last six months. Typically, during these six months in a normal year, we see a quite significant increase in inventory.

We have actually done a very good job in containing the inventory growth and working very hard to increase the efficiency of our supply chain. We do see a clear decrease in the fourth quarter as well on the inventories. The overall inventory level was EUR 477.7 million, which is an increase of EUR 32 million roughly from a year ago, but as said, only a slight increase from a quarter ago and essentially flat with the six months ago situation. Looking at our financing, our total interest-bearing debt is EUR 945.5 million, which is an increase of EUR 100 million from a year ago, and a slight increase also from the previous quarter, but the actual net debt, that is excluding the IFRS 16, has actually gone down over the past two quarters, which we contribute obviously mostly due to the good inventory management.

The total lease liabilities are at the moment EUR 613.3 million, and that's really a reflection of the increase in the number of stores that we have. Our net debt to comparable EBITDA ratios, the IFRS 16 number was 4.35 at the end of the quarter, a slight increase from the previous quarters. Our financial position continues to be good, and the net debt excluding IFRS liabilities, EUR 323 million, an increase of about EUR 50 million from a year ago. Our cash flow, as mentioned before, we're very happy with the cash flow for the third quarter, which stood at EUR 31.8 million and close to the number two years ago and much better than the year ago number of EUR 8.1 million. This again, driven by the inventories compared to the comparison period.

For the total for the first nine months also, we had better cash flow than last year at EUR 31 million compared to EUR 12.1 million a year ago. Our capital expenditure continues to be well under control. Our total for the quarter was EUR 6.6 million, a slight decrease from a year ago. This, as previously, is mostly related to our network expansion, development and maintenance of the store network, and development of our digital services. With that, I invite Mika back to talk about our guidance.

Mika Rautiainen
CEO, Tokmanni Group

Thank you, Tapio, and do not go too far because it is time for questions soon. Yes, about the Tokmanni Group's guidance. First of all, we have specified the guidance for 2025.

We basically expect the revenues to be in the range of EUR 1.71 billion-EUR 1.75 billion, and the EBIT we expect to be in the range of EUR 85 million-EUR 95 million. This is specified from the previous guidance. The payment of the second dividend installment, basically, the Tokmanni Group board decided that Tokmanni Group will not be, or basically, yeah, it is decided that it will not be exercising the authorization to pay the second dividend installment for the financial year ending 31st December 2024. The aim is to strengthen the company's balance sheet and to ensure the funding of investments and growth. Basically, the investments and growth are the new store locations, strategic projects, and IT systems, as well as the current structure of basically the company's balance sheet. This is basically a decision from the Board of Directors of Tokmanni Group.

At the moment in Tokmanni Group, we have the full focus on profitability. Actions are ongoing, especially in the Tokmanni Segment. They've been successful, and we're working on Dollarstore Segment very hard. Basically, for the whole Tokmanni Group, the strategy period, which is actually 2021 to 2025, will obviously end by the end of this year. The new strategy period will start with full focus on profitability. Both segments, both Tokmanni and Dollarstore Segments, will concentrate on increasing sales, optimizing gross profit, gross margin, and of course, tight cost control. A new CEO for Tokmanni Group, Mr. Sampo Päällysaho, will start in the beginning of July. One of his first jobs is to start working on the group strategy during the second half of 2026, and it will be launched before the end of the year 2026 as well.

At the moment and until July, Tokmanni Group will fully focus on improving profitability. Thank you very much, and right now it's time for questions. Please raise your hand with the teams, and then we'll start right away. Very good, and Joonas is the first one. Joonas, please go ahead.

Joonas Häyhä
Senior Equity Analyst, OP Financial Group

Yes, good morning, it's Joonas from OP. Firstly, regarding Dollarstore, you had less seasonal promotions in Dollarstore, yet the gross margin weakened, even though you should have some synergy seen. Can you elaborate the situation around the gross margin in Dollarstore?

Tapio Arimo
CFO, Tokmanni Group

Yeah, obviously there's many, many factors contributing to that. If you compare to last year, we had a lot of sales, but those were focused very much on the old products, which were already written off to some extent.

There was a sort of a mitigating impact on the gross margin from the sale of the, let's say, the very old products, because typically you sort of write off the products as they age. That was one thing that is different this year, obviously. The second thing is the product mix. We have a clearly higher value product mix, and that impact with the increase of the Tokmanni Private Label has a very positive impact. The negative impact is that typically the very low products actually have a very high gross margin percent. When you sell less of the low value products and you lose the volume there, that has a negative impact. It's a mix of those things and also some, let's say, logistical costs have obviously increased as we changed the business model.

Most of those costs also go above the gross margin. We do not feel very worried about this small decline. We do see that by bringing more and more to Tokmanni Private Labels, the long-term effect will be clearly positive. Of course, it will drive up also the sales per store, which is the key to driving up the profitability and customer confidence, yes.

Joonas Häyhä
Senior Equity Analyst, OP Financial Group

All right, thank you. Continuing on Dollarstore, it looks that the personnel count was slightly lower in Q2 versus Q3 versus last year, yet the personnel costs grew quite much in Dollarstore. Can you elaborate this development?

Tapio Arimo
CFO, Tokmanni Group

Yes, there are again many factors. One of the things, we have used more, let's say, these sort of externals, especially in the logistics side, so they do not actually count in our own personnel. That is one of the key reasons that change is there.

Joonas Häyhä
Senior Equity Analyst, OP Financial Group

Okay, thank you. Regarding Finland, you had the, you sold the seasonal inventories at a discount. I was wondering what kind of impact did that have on the average basket size in Finland? Was that supportive or dilutive in Q3?

Mika Rautiainen
CEO, Tokmanni Group

It was supporting, yes. Because basically, especially with the summer season products, they are slightly higher ticket products, especially in barbecue, in garden. Yes, it had a positive impact also on the average basket. Are you able to quantify how much? We are able, but we do not disclose such level of detail. Let us say it was clearly positive impact. Yeah.

Joonas Häyhä
Senior Equity Analyst, OP Financial Group

All right, fair enough. Thank you, that is all for me.

Mika Rautiainen
CEO, Tokmanni Group

Thank you, Joonas. Then it is Maria Wikström .

Maria Wikström
Senior Equity Analyst, SEB Enskilda

Thanks, Mika.

My first question is, I mean, on the current trading conditions, given that I think it was a disappointment that Dollarstore like-for-like sales growth was negative in the quarter. Because, I mean, despite you have had some profitability issues, I mean, your sales have developed very favorably. So can you comment, I mean, how has the sales developed so far in Q4? Is there a change in the trend or is this something that we should expect, I mean, for the final quarter as well?

Tapio Arimo
CFO, Tokmanni Group

We can't comment on the Q4, but obviously we are doing whatever we can to drive the sales. I don't think we need to say that we are not happy with the Q3 sales at Dollarstore. We are doing things, as I think we mentioned in the previous earnings call, we are increasing the leaflet size and the distribution.

We have now every week this weekly leaflet that we had. When we acquired Dollarstore, they were doing once a month leaflet. We have now gradually increased the leaflet rate to once per week, which is essentially the same as for Tokmanni. That, of course, has an impact on the marketing costs, but we feel that will help drive sales. Like I said, the change in the product mix does have some impact on the short term in the customer base. We are, of course, trying to keep the old customers, but at the same time, we are definitely seeking also new customer segments.

Like Mika mentioned, we have this pilot store and we will definitely use that experience to see what kind of new customer groups we get to get as customers in this kind of selection, which is much more close, resembling the current Tokmanni selection than the current Dollarstore selection.

Maria Wikström
Senior Equity Analyst, SEB Enskilda

My second question would be, I mean, given that the performance, I mean, since your acquisition of Dollarstore has been, I mean, I would describe it maybe as lackluster. What gives you the confidence actually to continue rolling out new stores? I mean, before you have actually fixed the existing concept?

Mika Rautiainen
CEO, Tokmanni Group

As I told before, we are also like, we are also like testing this kind of a new concept and we have very good experiences from that. With these coming stores, we will also increase the Tokmanni Private Labels and increase the assortment.

We are basically on the way towards like more joint assortment together with Tokmanni and Dollarstore. Since actually with, let's say, with the increased assortment stores in Sweden and in Denmark, the sales are better. That gives us the confidence that we're on the right track also with Dollarstore and with the new store openings. Obviously, it's a valid point that, you know, like maybe we should slow down. With these store network issues and store sites, basically the decisions are done 12 months before. Yes, it's like, that's also something that we have like obligations over there. In this case, when we know that actually the bigger assortment stores are bringing more sales, that's of course a good sign.

Tapio Arimo
CFO, Tokmanni Group

It's not like they will go to waste, the new stores.

Once you change the assortment, it's not that much, you know, extra investment in especially the new stores. The layouts have been designed so that it's not so difficult then to convert them into whatever concept we then decide. It's not like we invest, you know, 10 now and then have to invest another 10 if we do change the concept over time. It doesn't go to waste in a way, the investment.

Maria Wikström
Senior Equity Analyst, SEB Enskilda

My final question is on the balance sheet. I think Tapio mentioned that the financial situation continues to be good, which I think, I mean, I would love you to elaborate a bit because, I mean, given that the board decided not to pay the second installment of the dividend, I obviously would think that, I mean, there are reasons behind which links to the strength of the balance sheet.

I would be happy to hear a bit more on the covenants. Are we now approaching the covenants, why you decided not to pay the second installment of the dividend?

Tapio Arimo
CFO, Tokmanni Group

Let's put it this way, we want to be ready for growth going forward. As Mika mentioned, we'll focus this next year on profitability. I think we are, let's say, strengthening the balance sheet a bit so that we are ready for growth. Of course, the new strategy will be then published in due course. Tokmanni is a very growth-oriented company. I don't see that the new strategy would mean that we would, you know, decrease our growth ambitions. Quite the opposite. We have a lot of opportunities with the SPAR brand in Finland.

We have a lot of opportunities to take Dollarstore further, both in Denmark and Sweden. Then potentially also other markets. Like we've said, we are, you know, thinking about our potential markets around the Baltic Sea. There are still quite many countries around where we're not present in at all at the moment. Given the Dollarstore acquisition was done with basically all cash or all debt, however you put it, that of course changed the leverage position of the company quite significantly. We want to be sure that, you know, when the time comes, we are ready for the growth. This is not done to, you know, in some way that there's some kind of crisis on the balance sheet.

It's been quite stable over the last six months, but we want to ensure that we have then the firepower to grow in the future as well.

Mika Rautiainen
CEO, Tokmanni Group

For the new strategy period.

Maria Wikström
Senior Equity Analyst, SEB Enskilda

If I read you right, there is still some leeway, I mean, to the covenants.

Tapio Arimo
CFO, Tokmanni Group

Yes, there is some leeway. Like I've said before, there is still some leeway, but of course it's come down, the leeway from before the Dollarstore acquisition.

Maria Wikström
Senior Equity Analyst, SEB Enskilda

Yes, thank you.

Mika Rautiainen
CEO, Tokmanni Group

Thank you, Maria. Yeah, I guess we'll take next Miika. Miika, please go ahead.

Miika Ihamäki
Equity Analyst, DNB Carnegie

Hello, this is Miika from DNB Carnegie. I think that Maria touched really the key points there in her earlier questions. I'm firstly trying to understand that you are now carrying more direct import Tokmanni Private Labels versus these traditional Dollarstore ranges.

Do you see any risk that what if the Swedish customers do not embrace this shift? That is really my first question.

Mika Rautiainen
CEO, Tokmanni Group

Basically, like I have said several times in these quarterly reports or presentations, a Dollarstore is actually, it is built on the entry-level products. It has been in the, well, in history, it has been mainly entry-level products. This is, of course, for very price-oriented customers, it is very good. With these SEK 10 products or SEK 20 products, it is quite difficult to increase the sales per store. As you probably know, Miika, actually Tokmanni is double the sales per store compared with Dollarstore. Yes, we decided to bring some higher ticket products from Tokmanni Private Label ranges. Actually, the amount of the private labels from Tokmanni, it is actually quite big already and getting bigger all the time.

Actually, as Tapio was also presenting, the private label sales, they're increasing, especially in Dollarstore. We're actually quite satisfied. Personally, I was mostly, let's say, worried, for example, for this kind of private labels like Kotikulta from Tokmanni, because Kotikulta is a very traditional Finnish name, but actually it's the best-selling private label range in Sweden at the moment. It's a little bit like a shift. For those customers who have been coming to Dollarstore mainly for the lowest price level products, it's slightly bad news. For those customers who haven't had the confidence on Dollarstore, like old products, these new products are of course very, very, very, very nice alternative because the quality level is clearly higher and there are no quality issues as in the previous assortment of Dollarstore.

Yes, there is a transition period where the, let's say, the old customers are getting a little bit worried, like, okay, how are the price levels in Dollarstore at the moment? At the same time, we are able to invite new customers to buy also, like, bigger basket sizes to Dollarstore. Hopefully this was a little bit like an explanation for you. Yes, we are in the middle of a transition period in Dollarstore.

Miika Ihamäki
Equity Analyst, DNB Carnegie

Yeah, I understand completely the rationale, thank you there. Just, you know, it is slightly concerning as, you know, now you might be changing the concept and that might imply also different competition that you were previously experiencing.

To my next question, you mentioned that in Tokmanni, Finland, sales were driven especially by strong sales in July, implying that August and September slowed down from the July level. I'm wondering if either August or September saw any negative sales trend actually there. If you can comment how Q4 has started in Finland.

Mika Rautiainen
CEO, Tokmanni Group

Yeah, actually, first of all, I'll come back to your previous question when you said that the competition is harder. Actually, we believe that with Tokmanni Group volumes, we are pretty strong with, let's say, the private label ranges in the Nordics, actually, because based on our information, we are definitely, well, quite a big buyer of these products. Obviously, we're testing and comparing them all the time. We're following the price levels all the time. I think that we're very, very competitive.

Of course, we see that also in Finland with, let's say, for example, Swedish retailers, like how we are competing with them. Regarding the sales part in July, that was of course very, very successful, except the gross margin part. I'd say that the, let's say, the atmosphere in the Finnish market has been quite negative, as you probably know as well as I do. Obviously, it shows in the market as well. Yes, we do actually get some more positive signs, very small ones, but still a little bit the direction is kind of changing to a slightly more positive direction. Yes, as you know, the discussions in Finland, let's say, it's a very, very strong pressure on the consumers and customers in Finland to spend some more money.

That, of course, has been shown in the Finnish market for, let's say, for this whole year. Still, I would say that we are seeing some positive signs. Small ones, but still positive.

Miika Ihamäki
Equity Analyst, DNB Carnegie

Thank you so much.

Mika Rautiainen
CEO, Tokmanni Group

Thank you. The next one is Calle. Calle, please go ahead.

Calle Loikkanen
Equity Analyst, Danske Bank

Yes, thank you. It's Calle Loikkanen from Danske Bank. Just a few questions still on Dollarstore. I was wondering, you mentioned a few times that Dollarstore has the transition period ongoing, but how long do you think the transition period actually will continue?

Mika Rautiainen
CEO, Tokmanni Group

It's difficult to say. It's difficult to say. At the moment, our, let's say, best experiences in Sweden are coming from the pilot store where we are selling approximately actually more than 30,000 SKUs.

If we start thinking about converting, let's say, all Dollarstore, all the stores with this, let's say, 20,000-30,000 SKUs, obviously it will be taking some time, but it's worth it because of the sales and result experiences that we have from the first one. Maybe it's a little bit too early to start estimating the time over there. Tapio, would you like to be the brave one to say something regarding the timing?

Tapio Arimo
CFO, Tokmanni Group

Yeah, I don't think there is one point in time where you can say you're done in a way. I mean, retail is continuous improvement. I think the big actions, I think we will focus on completing during next year in terms of the integration.

Of course, the concept development is a whole other thing, whether we do it in steps or if we take, you know, bigger things at once that we have not decided yet. Obviously, the new strategy will also have a big impact on that, how quickly we want to do things and how radical the changes then will be in the end. I would say that at the moment, Dollarstore is still in transition phase. Of course, the customer base also changes slowly. We know that from Tokmanni that it takes some years to attract completely new customer segments and so on. You need to show the range. You need to show the quality and the word of mouth then moves along.

Of course, all the marketing activities we do, we need to completely try different kind of marketing things at Dollarstore at the moment and see how they stick. It is also a little bit of trying different things at the moment.

Calle Loikkanen
Equity Analyst, Danske Bank

Okay, okay, that makes sense. I was wondering about the difference between Sweden and Denmark. Has there been any difference in performance, any difference in how this joint assortment has been kind of received by the customers and so on? Any differences between these two countries?

Mika Rautiainen
CEO, Tokmanni Group

Yes, obviously, Denmark and Sweden, they are like different markets as well as Finland. If I have understood correct, our Danish colleagues are saying like, please send the 20,000 Tokmanni SKUs as soon as possible to Denmark. Obviously, from the Danish perspective, the Tokmanni Private Label ranges have been very successful. It is obviously a slightly different market.

Yes, we're very, very happy with the Danish operations. Obviously, especially the non-groceries, we will start pushing that more in Denmark because it looks as if it's very successful over there in Denmark. Of course, at the moment, it's only 10 stores. Still, yes, we get a good picture. The market is different, but the private label ranges work very well.

Calle Loikkanen
Equity Analyst, Danske Bank

Okay, okay, thank you. I was wondering, I mean, maybe this is a bit of a philosophical question as well, but I'm a bit wondering why you actually acquired Dollarstore because you bought it a couple of years ago. Back then, you stated that the track record of the company is strong. They had been like doubling sales. Was it every four years or something like that? A lot of growth, a lot of new store openings and all of that.

You then spent like two years changing the concept, which basically then has slowed down growth rates quite a lot. I was just wondering that, I mean, why did you acquire Dollarstore just to change the concept rather than go greenfield with your choice of concept from the very start?

Mika Rautiainen
CEO, Tokmanni Group

First of all, Calle, that's very, very, you know, like you're having a very good question over there. Obviously, in the beginning, right after the acquisition, we didn't start like unifying the concept. We had a very slow start with combining the assortment. Obviously, that's due to the fact that it takes basically 12 months, especially with non-groceries, to do the joint buying and to get the joint bought goods to the stores.

Now, as soon as we started to get, let's say, a year ago, the first Tokmanni Private Labels in Dollarstore, we saw very good sales development with these products. We started to push that. At the moment, we can see that the more combined we do the assortment and even the concept, obviously, we have been doing some changes also in Finland based on the learnings from Dollarstore. In Tokmanni stores, some learnings from Dollarstore. Anyway, the more we combine, the better results we get. Actually, if you think about it, at the moment, if Tapio would know the exact figures, but Tokmanni average sales per store is something like EUR 6.5 million.

Tapio Arimo
CFO, Tokmanni Group

Yeah, roughly.

Mika Rautiainen
CEO, Tokmanni Group

Roughly like that. Dollarstore stores is EUR 3.5 million of it, basically. Obviously, we do have exactly the same product groups.

We see a huge potential at the moment with Dollarstore and Big Dollar, right? Taking the or driving the assortment towards the same assortment in the core concept. Obviously, there are like country-specific products, like in Finland, for example, we do sell more groceries. In Sweden, it's a lot of Swedish products as well. In Denmark, also Danish products. The core concept, at the moment, we see a huge potential with the stores in Sweden and in Denmark to double the sales per store with the help of basically larger assortment, which includes Tokmanni Private Labels as well as A-brands. That's the story. Unfortunately, changing the assortment is taking, well, it has been taking too much time. We should have started earlier, but we're here now.

Calle Loikkanen
Equity Analyst, Danske Bank

Okay, okay, that's helpful. But, you know, doubling sales per store, that's probably going to take many years, I guess.

Tapio Arimo
CFO, Tokmanni Group

Yes, but I think it will be much faster than if we started with the greenfield. Of course, we looked at both options, and this is then what was decided to go. I think if we look at it from five years from now, I'm pretty sure that it was the right decision. Of course, things haven't been progressing quite the way we would have liked, but it's very often in these acquisitions that they don't move quite as smoothly as one would hope.

Calle Loikkanen
Equity Analyst, Danske Bank

Okay, okay. No, thank you for the answer. Then finally on my part, the guidance and the comparable EBIT range. You have now here today EUR 36.5 million of comparable EBIT, which means that you need EUR 48.5 million in Q4 to reach the lower end of the guidance.

Last year in Q4, you did EUR 47.5 million. In practice, you need to grow EBIT by 2% now in Q4, year-over-year. What makes you kind of comfortable that you can improve the EBIT at least at 2%, given that year to date EBIT is down 30%?

Mika Rautiainen
CEO, Tokmanni Group

As I already mentioned, there are some positive signs in the market as well. That gives us the confidence to target also with a slightly better EBIT for the fourth quarter.

Calle Loikkanen
Equity Analyst, Danske Bank

Okay. Can you be a bit more kind of concrete or give you examples on what the signs are that you are seeing?

Tapio Arimo
CFO, Tokmanni Group

No, of course, some of it has to do with the market and some of the things that we are being doing both at Tokmanni and Dollarstore in the past six months that we are quite confident that we start to see the results also in the figures in the fourth quarter .

Calle Loikkanen
Equity Analyst, Danske Bank

Okay, okay, okay. That is clear. That is all for me. Thank you very much.

Mika Rautiainen
CEO, Tokmanni Group

Thank you, Calle. The next one is Svante. Svante, please go ahead.

Svante Krokfors
Director, Nordea Markets

Thank you a lot. Actually, I also had a question regarding the guidance, but you answered it already. Perhaps one question regarding Dollarstore and the decline in like-for-like customers, but increase in average basket size. How will you balance this going forward?

I mean, I understand that if you want to get new sort of clients into the stores, increasing the basket size, how long will you kind of accept? I know that there was clearance sales in Q3 last year in Dollarstore, but how long will you accept that the customer visits will decline?

Mika Rautiainen
CEO, Tokmanni Group

We won't be accepting that at all, actually. When you change the assortment or when you do some changes, obviously, you need to communicate that to customers. That is exactly what we're doing at the moment. I think, excuse me, I think a year ago we had basically like one leaflet per month or maybe two leaflets per month. Now we're actually sending our customers marketing leaflets once a week, talking about our new assortment, talking about the or communicating about the new private labels, which are tested and proven to be good quality.

Of course, the price level as well. Obviously, Dollarstore has one of the best price images in Sweden. We try to keep that as hard as possible, but it is all about communication, basically marketing. We are now investing quite a lot in marketing because we will not be accepting minus figures in customer flows.

Svante Krokfors
Director, Nordea Markets

Thank you. You mentioned that what you call the brand is selling well in Sweden. Now, have you some product categories from the Finnish Tokmanni Segment that have not performed so well in Sweden that you can tell of?

Mika Rautiainen
CEO, Tokmanni Group

Some products obviously take a little bit more time, especially if you think about more technical products which are strongly quality-driven. For example, electrical hand tools. In Finland, we have a very successful private label range for electrical hand tools. The range is called Brücke. It is very, very well tested.

It is also proven in external tests to be very good quality and one of the price leaders in Finland. Obviously, if you have a history of entry-level products as Dollarstore does, it takes quite a lot of communication to get this kind of confidence on products like electrical hand tools. We are definitely pushing that because we have already seen some sales that are satisfying, but we know that we need to do a lot of work to convince our customers that it is extremely good products. I would say the Brücke technical products are the ones which are a little bit slow-moving compared with others.

Svante Krokfors
Director, Nordea Markets

Okay, thank you. That is helpful. That is all from me.

Mika Rautiainen
CEO, Tokmanni Group

Thank you, Svante. Actually, I do not think that there are any more questions. Thank you very much.

You all are warmly welcome to do the Christmas shopping in Tokmanni stores in Finland and Click Shoes, of course, as well in Finland and Dollarstore in Sweden and Big Dollar in Denmark. Thank you.

Tapio Arimo
CFO, Tokmanni Group

Thank you.

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