The SPAR Group Ltd (JSE:SPP)
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Apr 24, 2026, 5:00 PM SAST
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Earnings Call: H2 2024

Nov 28, 2024

Angelo Swartz
CEO, The SPAR Group Limited

Good morning to all our stakeholders. Thank you for joining us for the presentation of the SPAR Group Limited's annual results for the financial year ended 30 September 2024. My name is Angelo Swartz, Group CEO, and I'm delighted to present an overview of our performance, strategic progress, and future outlook. Despite operating in a challenging environment, SPAR continues to deliver value to our stakeholders, driven by the resilience of our operating model and the commitment of our independent retailers. I'd also like to recognize the dedicated efforts of individuals across all our formats and regions, whose significant contributions have led to the accomplishment of these results. Today, we will give you an update on our operational and financial performance, as well as unpack the progress we have made against our stated key priorities. Joining me today will be Megan Pydigadu, Group COO, and Mark Godfrey, Group CFO.

Let's start with an overview of our business. Our business model highlights the strong collaboration between wholesaler and retailer, and how the relevance of SPAR within the communities itself, from farmers and suppliers we rely on, to provide us with products to the independent retailers we service, through our distribution centers to the end customer. SPAR, at a glance, provides a snapshot of the company's operations across different regions, including Southern Africa, Ireland, and Southwest England, Switzerland, and our JV in Sri Lanka. Southern Africa is the biggest contributor to the group from a sales and profit perspective, followed by operations in Ireland. In the year under review, we have navigated the challenging trading conditions with ongoing inflationary pressures in food, fuel, and energy, though these slightly eased in some areas towards the end of the period.

Cost-of-living challenges remain severe, and geopolitical issues continue to impact our operating environments and consumer behavior. While some challenges were global, others were specific to individual regions. A few call-outs: in SA, while the macroeconomic environment has remained tough for most of the year, the Consumer Confidence Index improved marginally in Q4, driven by a more stable power supply, lower inflation, and reduced fuel costs, benefiting lower and middle-income consumers. Retail growth in our business exceeded wholesale growth, demonstrating a big opportunity for our wholesale business to grow. The recent elections and changing government, resulting in the formation of the GNU, have brought optimism for the future, with progressive policies expected to support ongoing economic growth. In Ireland and Southwest England, from an operator perspective, the minimum wage increases early in the year have had an impact on our cost base.

Further, consumers continue to shift their buying patterns towards value-driven shopping. In Switzerland, consumers dealing with rising insurance premiums, medical levies, and housing costs increasingly sought value at larger supermarkets and engaged in cross-border shopping. However, reduced inflationary pressures in food specifically is a positive for consumers. Turnover for the group's continued operations increased by 4% to ZAR 152 billion, underpinned by Southern Africa and Ireland. Turnover growth slowed in the second half of the year, largely due to the ZAR translation impacts of the foreign subsidiaries, as well as reducing levels of inflation across all regions and a slowdown in the SA trade. This remains a solid trading performance, given the ongoing challenging conditions across all our operating environments. Operating profit was ZAR 2.9 billion, reflecting growth of 15.1%, primarily driven by the execution of our cost control initiatives, particularly in Southern Africa and Switzerland, which helped control operating cost growth.

Our operating profit margin improved to 1.9% from 1.7% in FY23. We generated ZAR 5.4 billion in cash, up 7.8% from the prior period, and our headline earnings per share stood at ZAR 917, a testament to the work put in to navigate economic pressures while managing profitability. We were happy with our return on invested capital, achieved at 12.8%, particularly given the difficult period we have operated in. Stabilizing our balance sheet has been a key priority for us, and we were able to reduce group debt borrowings by ZAR 2 billion, from ZAR 11.1 billion at 31 March 2024 to ZAR 9.1 billion as of 30th of September 2024, resulting in a net debt-to-EBITDA ratio improving to 2.41 times. From a non-financial perspective, we opened 179 stores across the group and have now rolled out SPAR to you to 525 sites in Southern Africa. A key focus remains on retailer loyalty.

Retailer loyalty reported for the period was 78.7%, which reflects a decline of 1.2 percentage points down from FY23, which was 79.9%, but importantly, an improvement of 0.66% since the last quarter due to our ongoing focus. Some of the recognition we have received this year includes a Bronze Award for our private label tiering project, an award for our 2024 Valentine's Day campaign, and Golden Silver Awards for excellence in packaging. On to the operational update, where we'll give you insights into our regional performance. The Southern African wholesale grocery business reported a turnover growth of 2.8% for the year ending 30 September 2024, compared with the previous period. This performance was influenced by strong competitor activity and decreased retailer loyalty due to SAP issues in KZN.

While sales remained a key focus area for our teams, our SPAR Express and SaveMor formats continue to show robust growth, alongside our liquor segment, which remains a vital contributor to SPAR's overall market position. Gross margins were impacted by challenges in KZN and increased competitor activity. However, KZN service levels now consistently exceed 90%, resulting in improved retailer loyalty in the region. Encore, our private label business, delivered a solid performance in 2024, despite challenges in late 2023 related to reduced capacity for importing cargo, raw materials, and packaging through the port. Private label growth was driven by the addition of a new bakery category, market share gains in key categories, and preferential pricing initiatives on essential commodities. SPAR to you continues to gain traction, expanding its availability from 420 sites at half-year to 525 sites, with volumes increasing by 380% year- on- year.

Additionally, wholesale cases rose by 3.1% from the previous year, reaching 230 million cases, compared to 118 million cases in H1. SPAR South Africa has arrested market share declines from prior periods and achieved stabilization over the past year. Since February 2024, monthly market share, according to Nielsen, has either remained flat or grown year- on- year, particularly in the liquor segment, which continues to be a significant contributor to SPAR's overall market position. Here's a snapshot of our retail KPIs in Southern Africa. Footfall, measured by total transactions, rose by 7.7% for TOPS at SPAR and 0.5% for SPAR supermarkets, resulting in a combined increase of 0.6%. The average basket size grew by 4.2%, with TOPS at SPAR up by 1.4% and SA supermarkets up by 4.5%. Megan will now discuss performance in Build it and our pharmacy segments.

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Megan Pydigadu
COO, The SPAR Group Limited

Good morning, everyone, and thanks to Ange. Our Build it business posted a solid performance given the tough economic conditions experienced throughout the year, as well as having to deal with governance issues related to certain suppliers in our imports warehouse. At a wholesale level, we saw growth of 2.2%, which was slightly behind growth of 2.5% at a retail level. If we only look at our South African retail sales and exclude other side of countries, we saw growth of 3.92% in South Africa, which is largely on par with inflation of 4% in the Build it business. Our gross profit margins remained resilient despite a very competitive market. The new leadership team has been focusing on engaging with retailers and managing our loyalty, which is in the region of 68% and very similar to the prior year. We have 400 stores, of which 40 went through revamps during the year.

Post-year end, we have seen good positive momentum at a revenue level and attribute this to the two-part system. Our pharmacy business had a good year with a focus on consolidation and driving loyalty among our pharmacies. Overall, our pharmacy business grew turnover by 14.5%, which was off the back of strong performance in our wholesale and Scriptwise business. Our wholesale business posted double-digit growth of 10.1%. This was as a result of a focus on driving loyalty with our pharmacies who purchase from the wholesaler, which saw loyalty improving from 41%- 55% this year. We also saw excellent growth in our Scriptwise business of 18.4%. Our Scriptwise business manages high-value specialty medicines for high-risk patients on behalf of medical aids and doctors. We also have a training business, the Training Academy, where we train pharmacy assistants and train more than half the pharmacy assistants in South Africa.

The pharmacy assistant program is transitioning from the previous FET-based training course to the occupation-based training course. We are looking at rolling out further training academies across the country, with currently only one training academy in Gauteng. Looking forward, we are planning to expand our wholesaler nationally. We currently only have a wholesaler in Gauteng and are looking at KZN and the Western Cape for future expansion. With that, back to Ange.

I'm here in South Africa to experience a very South African Christmas.

Oh, is Christmas lunch always a barbecue?

Yes.

Very. Here's to your first South African feast.

Let's see.

Chocolate.

Chocolate kaboom boom.

A bubuti.

Bubuti.

Okay. It's going to take a long time.

Maisons four, bois qui se touche.

It's not the food, doodies.

Amazing. The food.

The flavor.

The best Christmas he's ever experienced.

The pot of carrots.

Happy Christmas.

Celebrate a Christmas like no other.

Don't mind if I do.

Angelo Swartz
CEO, The SPAR Group Limited

Thank you for that, Meg. Our operations in Ireland showed strong growth, despite inflation affecting consumers and increasing operating costs. This environment drove consumers towards own brands and private labels. Recent acquisitions have expanded our key areas, creating synergies and new customer channels, with operational efficiency focusing on profit leverage. In Southwest England, major supermarkets entering the convenience sector affected volumes, leading to cost-cutting measures. Legislative changes in tobacco and vaping impacted sales, along with two minimum wage increases, reducing profitability. In Switzerland, consumer purchasing preferences driven by cost of living increases continue to affect volumes. Retailers observed a decline in core convenience departments, which is a strategic focus area, along with the fresh food segments, as they aim to mitigate the impacts of cross-border shopping.

Improved profitability has been achieved through cost-saving initiatives, although a one-off actuarial valuation of long service awards impacted operating profit by approximately CHF 1.7 million. Regarding our JV with Ceylon Biscuits Limited, SPAR currently operates 27 stores in various formats, including 25 corporate retail stores in Sri Lanka. The business and consumer sentiment in this developing market is positive, with strong double-digit growth year on year. Some of the key milestones this year included the successful transition to a new ERP system and the launch of the first SPAR SaveMor for independent retail store in March. The focus remains on leveraging local partnerships to expand our presence. Now I will hand over to Mark, who will take us through a detailed financial review.

More for pudding.

There's more. What are you going to say then?

Ellie, it's your favorite. Maisons four, bois qui se touche.

It's not the food, doodies.

Celebrate a Christmas like no other with SPAR. Get two liters SPAR Extra Shelf Life milk for just ZAR 31.99, or 500 grams SPAR cornflakes for only ZAR 25.99.

Lecker. Oh, look at him.

Celebrate a Christmas like no other.

Mark Godfrey
CFO, The SPAR Group Limited

Thank you, Angelo, Megan. Ladies and gentlemen, good morning to you. We released our results this morning, and it's going to be up to me to take you through those and perhaps add some color to the results that you receive today. I'm going to start with our salient features. Just looking at the slide, I think the designers have immediately subliminally given us an indication that 2024 is definitely better than 2023, simply in the colors used. The very first line, turnover, growing by 4% to ZAR 152.3 billion, another package of 4%, because I'm sure there's going to be questions raised in some of your minds around the fact that at half year we were 7.9%. That does suggest a slide in the second half of the year. Unfortunately, that was largely due to our foreign businesses, but I'll unpack that on a slide to come.

We've included EBITDA in our salient feature because of the fact that there's so much focus on the debt structure of the business and also its ability to service that debt. And EBITDA is a great proxy for that. As you can see, EBITDA just under ZAR 3.8 billion, growing by 14% in the period. Net of depreciation, our operating profit grew by some 15%, a sterling outcome considering that these exclude the Polish business and already the results of our continuing operations. So operating profit at just under ZAR 2.9 billion at a margin level of 1.9%. And I'm sure that will flag some interest as well. And I can assure you that's not the margin that the group is satisfied with. And there's a lot of effort to drive that number back well over the 2%-2.25% in the short term.

Profit after tax ZAR 1.6 billion, growing by 20% despite an 11.1% rise in interest costs in the period. There were some benefits in our taxation charge, particularly out of the Irish business, as a result of certain timing benefits that we enjoyed in this period. Headline earnings and earnings per share, both reporting double-digit growth. Earnings per share up 20.9%. I beg your pardon. Earnings per share up 24%. Headline earnings up 11.1%. That really just speaks to the adjustments that we had in the prior period for impairments, but still double-digit growth in both of those categories. Our net borrowings actually declined from ZAR 10 billion- ZAR 9.1 billion. In fact, this is the first time that you'll see a percentage change in negative that actually deserves a round of applause. A really solid contribution, particularly from our Irish colleagues who really drove down their cash holdings.

In fact, they reversed their overdraft facilities and focused very much on their stock holdings in the period, so to Leo and the team, our heartfelt thanks. Our leverage ratio is another new introduction into the salient features, and we've added it because of the concerns around SPAR's covenants and particularly our relationship with our bankers. I can assure you that it's very solid at the moment and a very impressive 2.41 for the period when general leverage covenants were set to 2.75. In fact, for the period, our bankers gave us a relaxation to 3, and through some very, very careful cash management over the last quarter, we actually report a number at 2.41. Net asset value, a solid proxy for the underlying strength and value of the business, growing by some 1.4%.

But let's move into the income statement or profit and loss on a regional basis, just to give you a sense again of how the business is performing across the various geographies that we operate in. And again, I must just stop at this point and highlight the fact that perhaps subliminally, there's no real reason why Southern Africa should be in red. I guess the Irish claim their national color. But if we start with the South African business, ZAR 95.9 billion, let's call it ZAR 96 billion worth of turnover, their margin at 9.5%, holding flat and operating profit in that business at some ZAR 1.5 billion. Therein lies the real opportunity for this business going forward, particularly coming out of the KZN business, where we are still struggling to get that profitability back to a normal level.

The expectation for the group is that Southern Africa will be back over 2% and move back towards its 2.25% targets in the very near future. Financing costs, a net ZAR 360 million, resulted in the South African business posting a profit before taxation of ZAR 1.1 billion. If we move to the column adjacent to them, we talk to the Irish business in rand terms, ZAR 40.6 billion worth of turnover, a fantastic profit contribution of 15.2%. In fact, slightly up on where they were a year ago, about 10 basis points. Speaking largely to mixed changes in that business as their tobacco business has declined, but a very, very impressive operating margin. I almost need to remind Leo that 10 years ago, when we suggested the business could get to 2.5%, he frowned at us.

In fact, in this period, they reported just under 3%, incredible performance from our Irish colleagues in a very tough trading market. Financing costs are just under ZAR 300 million. In fact, that business reported a profit before tax of just over ZAR 900 million. The Swiss business, ZAR 15.7 billion worth of turnover, a business that is struggling in a very tough macroeconomy at the moment. Their margins at 18.3%, slightly up on where they were a period ago, operating costs at 14.1%, and that business contributing some ZAR 217 million worth of profit at a margin of 1.4%. I just want to stop or pause for a second here very quickly and just point out that this business did take in this period a rather extraordinary provision for long service awards, which we introduced as part of a policy under the IAS 19 standard.

They recognized ZAR 34 million worth of charge in the period. If we give them the credit for that abnormal adjustment, because it's largely extraordinary, if we do resize that business, their operating profit would have moved up closer to 1.6, would have been roughly in line with where they were a year ago. So the business really holding its own under the tough trading conditions. We've introduced at that stage a subtotal being continuing operations. You can then balance that back to the income statement that we produced, the ZAR 152.3 and profit after tax of some ZAR 1.6 billion. We've given you the full income statement of the Polish discontinued operation. I'll remind you that we have not consolidated Poland under the IFRS 5 rules. Poland is treated as a discontinued operation and an asset held for sale.

What you will see on the face of the income statement is a single one-line introduction being the loss of the Polish business of ZAR 1.3 billion. But the Polish business did achieve ZAR 2.9 billion worth of sales in SPAR terms at an operating margin of, sorry, the gross margin of some 22%. We do just need to flag that included in those operating expenses are some ZAR 945 million worth of further impairments as we've written down the value to the sale arrangements. So the business has recognized those impairments. If we were to adjust that, the Polish business actually showed a marked improvement, albeit in a loss, but a marked improvement in their performance for the period. And then on the right-hand side, again, somewhat a notional number is the total group.

The number that you really will flag is that second from the bottom is the ZAR 351.9 million, which is the profit that we have reported for the period. If we move to the turnover, and I'm sure there will be a lot of interest in this slide, so let me just quickly unpack some of the key focus areas for us. The SPAR core business, which is our grocery business, growing by some 2.8%. At half year, that number was 4%, so definitely suggested a slowdown in the second six months. That's largely attributable to a very tough consumer environment out there. It speaks to the fact that the KZN business has not recovered at the speed that we had expected it to. There are definitely still some opportunities in our loyalty space to recover retailer business in that area.

But it also speaks to a sliding inflationary environment as inflation has cooled off over the second six months. The TOPS business, I think you need to recognize as a really standout performance. A year ago, TOPS reported a flat turnover performance. In fact, it was down 0.1%. So growing at 9.4% is actually a phenomenal achievement considering the tough economy that we are struggling with, particularly in the South African environment. And I think we've said this before, but it speaks to the adage that no matter how tough it is in South Africa, there's always some spend available for alcohol. Not sure that that's a comment we want to necessarily make with much positivity, but a strong performance. What is a standout in the category is how strong the LAD business has been.

In fact, with some of our beer suppliers, we've reported record sales in this period. TOPS and SPAR are a proxy for the core business, and that grew by some 3.6%, albeit at wholesale. The Build It business is another number, which to some extent almost defies the expectation because of the tough building economy. There's very little structural development taking place. In fact, our cement business is down by some 3.5% in the period. Despite that, Build It has clawed back from a negative performance, a substantially negative performance a year ago to report a positive growth of some 2.3%. I think that is a great complement to what the Build It team have done, both at a wholesale level and also our Build It retailers, because their retail performance is very much in line with that as well.

The South African business is growing by some 3.5%. The S-based business, the pharmaceutical business, grew by some 14.5%. And once again, very strongly underpinned and supported by the ScriptWise business, that is their specialty drugs business that they are almost market leaders in, and a very strong contribution from their wholesale business as well. So to Jeremy and the team, a great contribution and a great performance. The Southern African business is growing by some 3.7%. This is where, at this point, the real slowdown in the top line numbers are influenced because the Irish business, despite in rand terms, is growing by some 6.7%. I just remind that at half year, that number was 16%. And the Swiss business, in ZAR terms, for the full year, is growing at minus 0.3%. At half year, that number was just under 9%.

Now, that doesn't speak to a local substantial collapse in performance. It speaks more to the strengthening of the currency over the last six months, which has quite significantly impacted the overall performance. On the right-hand side, we've added some notes. Particularly relevant is the Irish business in euro terms grew by some 2.8%, and that's a standout number in a very tough market. It speaks very well to what Leo and the team have done, particularly in BWG Foods, where our turnover is at 5.7%. And that's also been very successfully impacted or supported by the recent acquisitions that they've made and consolidated into that business. The negative, unfortunately, is the UK subsidiary, which for the period actually reported a significant decline in performance, speaking to the United Kingdom's macroeconomy being under real pressure.

And I guess it sounds like the finance team have run out of reasons when they suggest that it was also because of a shocking summer trading period where Appleby Westward down in the southwest of England is heavily reliant on the tourist sector. And the bad weather that they experienced over the summer months definitely didn't attract the shoppers. The Swiss business, in CHF terms, grew negatively at -6%, a very, very tough market at the moment, a consumer that's really under severe stress, particularly in areas of utility costs, health insurance, and the like. And that is definitely, from our experience, seeing a cross-border shopping increase as consumers are looking for value in neighboring countries. But the overall performance of the group, +4%. We're just going to share very quickly some indicative inflation.

I think our regional geographies require that you just get a sense of how inflation is impacting their business. Let's start with the right-hand side, the gray box, the Southern African business, our grocery business. Inflation for this financial period measured at 6.1%. That number is falling dramatically by the month of October. That was already under 3%. Our liquor business is declining as well from 6.4% to 4.5%. The 4.5% continues to decline. But I think that doesn't take anything away from the liquor business's overall performance. Build it has been roughly at similar levels, 4%-5% inflation in that space. And the total South African business with Southern African business inherent in their top line performance is inflation of some 5.5%. The left-hand side is more the official numbers just to bench against how we perform. I particularly want to call out the Irish numbers.

They've seen a substantial decline in food and non-alcoholic, or in fact, even the alcoholic categories as well over the last year, but despite that, we are not seeing the elasticity of volume activity. What we are seeing is the consumer being far more cautious and far more careful in where they shop, and there's still a lot of focus on the discounters and the big box retailers attracting the average consumer. Switzerland has also seen a marked reduction or marked decline in their inflation. In fact, if you look at the Swiss numbers, from a South African perspective, you might frown at 3.8%. I think we would take 3.8% in this country, but in the context of Switzerland, those are quite significant numbers, but again, we've seen an improvement in those over the year. Moving on to the gross profits.

In fact, at face value, if you look at the slide, it actually looks rather boring. I'm expecting to get a lot of backlash from our marketing and merchandise teams with that remark. But if you simply look at the two consecutive years, Southern Africa flat at 9.5%, Ireland, well, basically flat at 15.2%. The Swiss business is showing a slight increase. And down at the bottom, it almost looks like a top of. A group of ZAR 152 billion worth of sales can actually hold their gross margin to within a second decimal of 11.9%. But in all honesty, and with the greatest of sincerity, there is an incredible amount of work that goes into maintaining this performance at a wholesale level across all of our geographies.

The gross profit in South Africa, despite being flat, has been significantly impacted by the loss of margin in the KZN distribution center. We are down roughly 40 basis points in that business alone. There's a great opportunity to continue clawing that back. We have seen marked improvements over the last two months. The system enhancements are in place, and we expect that to very rapidly start normalizing. The core business was, in fact, the contributor to how we've managed to stabilize Southern Africa because their strong improvement, particularly in the category of house brands and private label, has allowed us to maintain and manage that 9.5. In the Irish business, there has been a mixed move as tobacco has declined quite rapidly. There's been a move towards vaping, which is a very much lower margin category for us.

But the offset against that has been the sharp increase in the sales performance of categories such as food, drinks, and confectionery, where there is margin upside for us. So well-managed margin performance overall and a slight improvement of 10 basis points. The Swiss business is really about managing rebates and focus on the improved margins in the cash and carry business and at retail. And as I say, it allows us to report a gross margin of 11.9%. I've elected today to present to you the operating expenses from two perspectives. The first one by major categories, the second one by geography, just to give you a sense of how the various contributors or views of operating expenses actually influence the business. So from continuing operations, our warehouse and distribution business increased by 6.4% to just under ZAR 5.9 billion. That's across all three of the geographies.

The big ticket item in that, in fact, was the fuel and transport cost, which declined by 1.7%, and that is firstly the slowing volumes, but also the sharp decline in fuel prices that we are experiencing across all of the geographies, coming off some very, very high numbers, particularly in Europe over the last two years. Repairs and maintenance have been managed exceptionally well at roughly 1%, and the energy costs continue to be a drain on our overall costs, particularly in the European businesses, where they are still experiencing rather high energy costs. Marketing and selling costs are growing by 9.5%. What might look like an oddity is that the narrative refers to a decline in the expense, but what we are seeing, particularly in this category, is a shift. We're seeing a shift from conventional marketing in paper leaflets to a more digitalized space.

We're seeing a shift in the nature of our marketing operations as we move into the omnichannel space. We are seeing a more online investment, which is a people investment as opposed to a paper investment. And I think our marketing teams are in a very good space at the moment across all of the geographies. Admin and IT, in fact, IT probably needs to lead off the definition. It actually is down, but our IT costs across the greater group, we still see a continued investment in IT spend. As the slide indicates, up 5%. We are focused particularly on the other areas of opportunity and, as indicated, a lot of focus on costs like travel. We've been able to enjoy quite a significant reduction. The impairment of assets is a single line item. And I just remind this is at a continuing operations line.

This does not include the Polish business. Those are really small numbers in the current year. It's fundamentally related to the revaluation of the SPAR head office here in Sandton and the adjacent property. Just a nominal impairment there. Then the line item we introduced below, some of you will remember, three years ago, there was a significant increase in our ECL, or expected credit loss provision. That number continues to decline in the period, down some 36%. I think what is just as impressive is if you factor in the bad debt cost, which is not included in this number, that ECL plus bad debt cost is actually down by some 50%. I think it speaks well to the health of our retailer base.

It also speaks well to us having recovered a lot of the issues that the business had experienced in previous years. And as I said, I'm presenting operating expenses from the second perspective, which is by geography. I think it's unfortunate the way that the number presents Ireland at some 6.1%. And I'll start there because it's probably the number that does jump out. But in truth, the Irish business has done an exceptional job on managing the costs. This number is largely influenced by the FX translation. In local currency terms, costs are up 2.2%. And I'll remind that's on the back of a substantial labor cost increase of 8.2%. Leo and the team have really focused on efficiencies, on optimizing costs.

I think it speaks volumes that they've managed to hold their operating costs to 2.2%, with the top line growing at 2.8% and obviously generating a much improved operating margin. Moving back up to Southern Africa, 2.3%. I think that's a standout performance by Max Oliver and the South African team. A lot of focus on cost management in the South African business. Not that the business has historically been, let's say, fat in the area of cost, but I think there's been a lot of focus on efficiencies and driving out operational effectivity. And even though we've seen an increase in employee costs, and I'll remind I was talking earlier to the omnichannel and the investment in the marketing space, largely underpinning that number, we have seen sharp decreases in other areas of the business as we continue managing those costs.

And then to finish up with the Swiss business, in rand terms, plus 2.6% in local currency, it actually decreased by 3.4%. There's been a lot of focus on people cost. And included in that number, again, I reference the long service provision that we actually made of some ZAR 34 million. Had we adjusted for that, the true employee cost or normalized employee cost actually showed a reduction. And then there have been, in this market in particular, a strong focus on the reduction of marketing spend around a move from paper to digital. Let's move to below the operating line, so to speak, and just focus on our finance income and costs. So we presented the top half of a rather busy slide of finance income, giving you the breakdown of the various categories. And at an income level, largely flat, ZAR 600 million- ZAR 577 million.

The finance cost is where there is a sharp increase, particularly in the area of the bank overdraft. There's some ZAR 80 million worth of increase there. It speaks to, in the South African business, an increase in the overdraft usage over the period, largely as a result of the support that was made to the Polish business. And there is a great deal of focus on cash flow management in the South African business, in fact, in all of our businesses going forward. Below this, we actually give you the same information by regional geography just to give you a sense of how that is allocated. The big finance cost increase in Southern Africa going forward will be the fact that we will onboard and, in fact, have already onboarded the Polish residual debt.

You can expect the finance cost in the Southern African business to increase quite sharply in the years ahead. The comment on the right-hand side, yes, there have been higher interest rates. They are prolonged, but they are declining. Particularly in Europe, we are seeing quite a sharp decline in the various base rates. In fact, South Africa recently has also started that downward trajectory. The expectation is that financing costs don't necessarily, in the SPAR's context, need to be such a sharp increase. What we have reflected in the bottom right-hand side is just an indication of the average interest rates.

And just to call out that the Southern Africa rate moving from 6.9%- 10.2% really just speaks to the fact that a year ago, the only debt that we had in the Southern African business were two mortgages where we had rates of under 7%. Going forward, the ZAR 2 billion worth of debt that we brought back by way of debt funding from South African lenders to service the Polish exit, that debt will be at a JIBAR rate of 2.5%. So the expectation is that the South African or Southern African debt will be more indicative at the 10% range. We provided an effective tax reconciliation just to highlight the continuing businesses' tax performance in the period, 22.1%.

The two standouts I just want to flag, the most significant one is purely the tax differential, the effect of the foreign income tax rates for the geographies of Ireland and Switzerland, which are almost 50% lower than in South Africa. So that effect does dilute the overall tax rate at a group level. And then secondly, in the period, there were some exempt or non-deductible items. In fact, those have given us the benefit of a further nearly 1%. Adding back the small impairments have also contributed as well. So the South African or the group, I'll be keeping on group effective tax rate 22.1%. I would guide that going forward. That number probably will move towards the 24% range. There will always be that effective margin differential on the foreigns. We've just given you visually an impact of the currency.

Looking at the screen on your left-hand side, that's the last 12 months. Basically, the Rand has been fairly stable against both currencies, the euro and the franc. Over the last quarter, in particular, we've seen a sharp strengthening of the Rand. So on the one hand, it benefited the balance sheet valuation. Or in fact, yes, it did benefit the balance sheet valuations at year-end. But on the other hand, it has had an averaging effect on the income or costs over the year. The right-hand side graph just gives you a sense of the comparative year where we saw a sharp weakening of the Rand all the way up to the levels that we closed at a year ago of some 20.6 and over 20 in the euro. What we've done is just provided you with the comparative trading of the various geographies.

These numbers are measured in ZAR terms, largely an illustrative version of the turnover and operating profit we've touched on previously. If we look to the left-hand side, the turnover, you can see the green bar representing the current year. The Southern African business, 95, let's round it up to 96 billion, growing by some 3.7%. The Irish business growing in ZAR terms at 6.7% to just under ZAR 41 billion. The Swiss business at just under ZAR 16 billion, albeit slightly negative in ZAR terms. The right-hand side is the operating profit contribution. You can see the sharp increase of the Southern African business, up 20%. The Irish business, 14.5, and the Swiss business, unfortunately, with that top line negative, growing negative at -8.1%. I guess it's probably just as relevant to look at the European businesses in local currency.

So again, the same information reported in both EUR and CHF. The Irish business growing their top line, as I've already mentioned, by 2.8%. The Swiss business, unfortunately, a negative 6.2%. And then operating profits, a very strong Irish contribution and a growth of 10.2%. And the Swiss business, unfortunately, continuing to be negative, but there were some extraordinaries in the period. What we've done at this stage is just present you a visual of the Polish business, the discontinued operation. This is their performance for the last 12 months. As I mentioned, in ZAR terms, their revenue did grow by 3%. Unfortunately, in Polish złoty, it was a negative 6.7%, which was largely the consequence of the announcement. We did have a number of retailers exit the banner and very tough trading in the uncertainty that that business has been in.

But the business is in good condition to be disposed of. And we are very positive that that deal will take place very shortly. Gross margin up slightly. That was strongly managed in-country. And the operating expense is, in fact, increasing in ZAR terms by some 3.7%. We've expressly removed the impairments just to give you a sense that, in fact, the contribution or the loss of the business, in fact, has improved by nearly 40%. So there's been a lot of focus, despite the fact that the business is going to be sold, to try and ensure that the business that we sell is in a good state. And in fact, the team have done a great job holding the business over the last year. The next slide just gives you an indication of the extent of the discontinued operations' influence on the cash flows.

I'll remind that the discontinued operation is embedded in the cash flows. It is not represented, so the Polish business's cash flows will impact on the cash flow statement at a line item level. The operating loss of -ZAR 1.1 million. Yes, the impairment was ZAR 9.45 million. We add that back. The net cash outflows for the Polish business from operating, -ZAR 359 million. Moving down, the big ticket item really is the fact that there was a net repayment of their borrowings, and that before the end of the 30th of September, we actually settled the Polish term debt utilizing the bridge facilities that our lenders had made available to us in South Africa, so we settled the ZAR 1.3 billion worth of the Polish debt, and that debt has now been moved onto the South African balance sheet.

Down at the bottom, just for those of you that want to unpack the group's bank overdraft, we give you the split as at the end of September. The second presentation slide is really just the breakdown of IFRS reported discontinued operation. In fact, if you look at the statement of the balance sheet, you will see that we disclose both a discontinued asset and a discontinued liability by their very nature. That's the makeup. So under the discontinued operation asset, there's just over ZAR 1 billion. The big ticket items really are their working capital, which will be disposed of, and the lease receivable. And then secondly, the liabilities that we will not take responsibility for likewise are their lease receivables and the trade payables.

Just to give you a sense of what that business at a balance sheet level looks like at the 30th of September, you'll see that the core fixed assets, property, right-of-use assets, and also the goodwill have all been impaired to zero as there will be no value obtained or received from those on disposal. To look at the group balance sheet, and again, under the colored headlines, we've presented it to you in an abridged format. It's not intended to balance or cast in a vertical sense. We've just really flagged the most relevant or the big ticket items for the various geographies in the Southern African business. Our property, plant, and equipment valued at ZAR 2.7 billion. The IFRS 16 assets, the right-of-use asset, and the lease receivable, that refers to our sub-lease with our retailers. Roughly ZAR 4.9 billion.

Goodwill on the South African balance sheet of ZAR 2.1 billion relating inherently to the Lowfeld acquisition back in 2003 and then more recently to some of the retail stores. Current assets at ZAR 16.8, current liabilities at ZAR 19.2, and I just want to flag that included in the current liabilities is, in fact, the short-term debt raised to settle the Polish business, so that is not just trade debt. That does include the short-term Polish funding, and that will be termed out in the next three months and converted into a short-term loan. Non-current liabilities on the South African balance sheet at this point in time really are just the lease liability, and there was a very small balance left on the mortgage bond. The Irish business, a similar level of property, plant and equipment, obviously asset base in Europe much higher than in South Africa.

The Irish business do have a substantial goodwill and intangible asset valuation on their balance sheet through the acquisitions that they've made to date. That number has been very well tested for impairment by audit and the business. And we are very comfortable that that number at EUR 5.3 billion remains fairly valued and stated. Their current assets at some EUR 6.8 billion, current liabilities at EUR 7.7 billion. Again, speaking to the terms of credit and the fact that the business generally is always in that net credit liability position as our credit funding funds both the assets and the business. And then in their case, their debt borrowings at some EUR 2.2 billion have been reduced substantially, as I referred to earlier, over the period. And they also hold quite a large IFRS 16 valuation.

The Swiss business, ZAR 4.1 billion of assets, a very highly valued asset base, some very valuable assets in the Swiss business. Goodwill is a slightly lesser number. Current assets at ZAR 2.9, liabilities at ZAR 2. And again, in the Swiss business, we can see long-term borrowings at ZAR 2.8 billion with a similar lease liability of just under ZAR 4. We've given you the Polish assets. And the reason that those are included is those are largely cash and liquid assets that we are required to take over. So the ZAR 728 million for Poland really represents the bank overdraft or bank short-term funding, which will be settled out of the balance of the ZAR 2 billion rand from South Africa. Just to give you a sense and a breakdown of group net borrowings, as I mentioned, there has been a sharp decline in this both over the last six months.

Our trend in SPAR, particularly in Europe, is that at March, we generally see an increase in borrowings because we build up stock for the summer trading period, so a sharp decline of some ZAR 900 million from March. But I think if we look year- to -year, again, you see a decline. I beg your pardon . The first comment was ZAR 2 billion from March and ZAR 900 million from September to September. And I've already called out the contribution from our Irish team, but also the South African business made a great effort to manage their overdraft facility, so the business at the end of September, ZAR 9.1 billion worth of debt broken down geographically. If we take the total borrowings, and as you can see, the South African business now moves into the borrowing space. A year ago, ZAR 130 million worth of debt.

It was a single mortgage, now some 1.3, and likewise, the Polish business's debt appears to have been extinguished. It simply moved to Southern Africa. On the right-hand side, we've given you just indicatively the weighted average of the remainder of those debt structures. Southern Africa, 2.8. That's simply an indication of the conversion of the current bridging arrangements for the debt. The expectation is that that will be converted into a roughly three to five-year short-term loan. In Ireland, their facilities renew in December 2026, so roughly two years of that facility. The Swiss have got roughly three years on their debt, and obviously, the Polish debt is imminently to be settled. I think the overarching comment around the decline in the debt, bottom right-hand speaks to we serviced all of the amorts during the period, both in the Swiss business and in the Irish business.

There was a repayment of the Polish debt, and then likewise, the Irish managed to settle their entire RCF facilities at the end of September through the close and tight management of stock. We've also again included the leverage ratio simply because there was some concern about SPAR's covenants. We've actually gone so far as to give it to you by geography now, so if we start at a group level, I've already spoken to the fact that our debt to EBITDA ratio has actually been measured at 2.41% or 2.41 times, a sharp improvement on where we were at interim of just over 3. And in fact, a year ago, we were just over 3 as well, 3.02. So it's been a very well-managed business.

As the profitability of the business continues to improve going forward, that number will continue to improve and give a lot more comfort to our ability to service the debt and remove any concerns around SPAR's potential covenant breaches. Again, as I've indicated, just to the right-hand side, we've given you the same calculation by geography, taking into account their debt. What is relevant is the very strong measure in the Irish business. And likewise, as South Africa takes on additional debt, the South African number will slowly increase towards 2-2.25 as that debt is taken on board. Just to focus on the cash flows for the period. And again, I'm not going to work through the entire document just to pick out some of the key focus areas.

flows from operating activities ZAR 5.3 billion, a good improvement on where we were a year ago when it was just over ZAR 5 billion. The working capital movement does appear to be a sharp reversal, but it really just speaks to the measurement at a point in time. The 30th of September 2024 was a Monday. The 30th of September 2023 was a weekend. That does allow us to get some relief from trade payables. And obviously, that is indicative here. A year ago, there was a sharp increase. This year, those payables were serviced. And likewise, we've seen a similar improvement in our receivables. Just running further down, capital expenditure, an improvement of some ZAR 800 million. There's been a sharp focus on CapEx expenditure over the period, and particularly in the European businesses.

A small acquisition or acquisitions that were largely relating to a number of corporate stores that were acquired and a small wholesale business in Ireland. We focused and extracted for you just the IFRS 16 consequence. And that is just that box refers to the capital elements, not the funding cost, but just to get a sense that IFRS 16 is impacting the cash flow and is measured for you in that way. And then the net borrowings repaid. In fact, this has been balanced to a cash movement. So that refers to the repayment of the Polish debt. Obviously, that was funded by raising a corresponding amount of liability in South Africa. So we see net cash movement of just under ZAR 600 million.

In fact, if we look at that at a waterfall or graphic level, you can see the gross ZAR 5.3 billion worth of funds inflow through operations, the big ticket items of the outflow in borrowings, ZAR 1.4 billion. Further on, the interest expense of just under ZAR 1 billion. And then the lease repayments offset. In fact, that's the net number offset by the receivables, giving you a net ZAR 1.3 billion, finishing up just under ZAR 600 million. In fact, we've added on this the foreign exchange consequence that takes it to the ZAR 625 million level. The Capital Expenditure, as I've indicated, definitely down in the period, down by some ZAR 800 million. We've given you the detail. We've also, in the same slide, actually unpacked for you the acquisition of businesses and the proceeds from a small disposal.

On the right-hand side, those acquisitions, five stores in South Africa, nominal value, four in Ireland with a small wholesaler. That was just the contingent consideration payments. And then there was a group of retail stores in Poland that we needed to secure for a nominal payment there as well. And then just by region, the allocation between expansion and replacement. And as you can see, roughly ZAR 700 million worth of spend on expansion. The bulk of the focus will remain on replacement. We will ensure that we sweat the assets, but at the same time, we ensure that those assets are well used. Just at this point, I'm going to throw out the number because I'm sure there's going to be an interest on guidance on what the CapEx looks like looking forward.

The early indication is that our operational CapEx will be roughly in the region of ZAR 1.3 billion across all of the three geographies. There is roughly a further ZAR 900 million worth of commitment, which has not yet materialized from an obligation point of view, but ZAR 900 million worth of business acquisitions being corporate stores that we would look to not necessarily take on board, but that we would prefer to do back-to-back sale transactions back into the market. But at an operational level, ZAR 1.3 billion would be the guidance for 2025.

And then, really just to wrap up, the salient features: turnover 4%, a very strong year overall, EBITDA growing by just under 14%, operating profit, considering the negativity of the last two years, operating profit at + 15%, the margin nowhere near where we wanted to be, but we are moving strongly in the right direction back towards 2% for the period, 1.9%, borrowings declining. And yes, that number is going to be a focus going forward, but we are very comfortable that we will continue to manage that. And headline earnings growing by 11%. The key number is earnings per share growing by 24%. Yes, I realize it's often exceptionally low-based and exceptionally weakened base as to what happened in the business in 2023.

But I think you can take a lot of comfort that the business is very, very strongly moving back to that recovery position of where we expect it to be. Before I hand back to Angelo, I would just like to, at this stage, make a couple of thank yous if you just indulge me, particularly to the finance teams across the entire business, in the South African business, across our six distribution centers, to our international colleagues in Ireland, just to call out to Aiden, to Karen, to Cole, to Jen. All I can say to you is Slán, to our colleagues in Switzerland, to Reto and his team. All I can say is, yeah, dankie baie, as I would in Afrikaans in German. I'll leave it up to you. And then to our Polish colleagues, to Jakub and his team in Poland, Dzień dobry.

It's been an incredible experience. It hasn't worked the way that we would have wanted it to work for a lot of reasons, but it was never at fault for what the finance team in that business had done, and then lastly, to my group team, who was slightly weakened for the finalization, but to Ebbie, Kiara, to Vi, to Maria, and to Ash, an incredible effort by you all to get the business to be able to report the way that we've done, and Mags, it's great having you back, and your leadership in the last couple of days has once again just exemplified how strong that team is. This has been my 15th result presentation. What I would like to say is really, you can be very fortunate in life if your job is not something that feels like work.

Going to that job every day doesn't feel like a grind. I've been incredibly blessed and benefited by the SPAR board and its management allowing me the opportunity to act as your CFO for that period. I wish you all well. I know that the succession is strong. As a last comment, all I would just like to say is thank you, Steve. At this stage, I'd like to hand back to Angelo. Thank you very much.

Angelo Swartz
CEO, The SPAR Group Limited

Thank you, Mark. Progress on key priorities. This year, we made significant strides in advancing our strategic priorities, which I will provide an update on. Over the last year, we have set key priorities as we focus on optimizing operations and achieving our growth objectives. To revisit, we said we would exit SPAR Poland and stabilize our balance sheet by the end of 2024, which we have achieved.

For 2025, we will wrap up the European strategic review, complete the SAP system rollout, and focus on achieving our target of 3% operating profit margin in SA by 2026. As stated in our recent trading update, Polish antimonopoly authorities approved the sale of SPAR Poland on 19th of November 2024. The buyers, finalizing due diligence expected within 30 business days, we hope to complete the exit from Poland by early January 2025, with closing happening at the end of the month. There's been significant progress made in addressing issues and optimizing the SAP system for better performance, including improving visibility of pricing and subsidies for buyers and addressing the warehouse management inefficiencies that increased labor and transport costs through the selection of a new warehouse management system.

We are now at a point where service levels achieved are currently in excess of 90% within KZN and loyalty rates currently at 70.9 in Q4 from 68.6 in Q2. We're working to regain customer loyalty by improving products, enhancing service, and implementing targeted marketing. These efforts aim to build stronger relationships and ensure long-term loyalty to the SPAR brand. We have initiated a comprehensive review of our international portfolio to align with our strategic objectives. Recognizing the importance of focused capital allocation and enhanced capital efficiency, we're evaluating the relative returns of each business unit in comparison with the capital invested. This evaluation will guide our decisions on capital deployment, identifying where to increase investment as part of our growth strategy and where to reconsider our current business models or potential exits.

This refined approach to capital allocation will enable us to concentrate management efforts on initiatives that generate sustainable value for stakeholders. Additionally, it will improve our group debt and leverage profile, providing the flexibility to capitalize on future growth opportunities. We have consistently prioritized strengthening our balance sheet in the short to medium term. In this regard, we're pleased to report significant progress. As of year end, we've successfully reduced our net borrowings by ZAR 2 billion - ZAR 9.1 billion, resulting in a marked improvement in our leverage ratio to 2.41 times. Additionally, in September 2024, the group secured a ZAR 2 billion bridge facility, of which ZAR 1.2 billion was utilized to partially settle Polish funding in accordance with the sale terms. Several strategic levers are available to us, and we continue to de-gear the balance sheet.

Our business remains cash generative, and we have placed a strong emphasis on working capital management and prudent capital expenditure deployment. Cash generation will be further supported by our efforts to advance the recovery of our Southern African operations. We are also exploring additional options for the repatriation of funds to South Africa. The disposal of non-core properties has yielded positive results from both a cash and earnings perspective. Our approach is centered on ensuring that any actions taken preserve long-term shareholder value. We possess valuable assets and will not consider disposal at valuations that do not align with our strategic objectives. Overall, we remain within our covenants and have had productive engagements with our lenders. We have expressed confidence in our growth plans. This slide highlights where we are currently generating value and where returns are not justifying the capital allocated.

We must scrutinize our operational and investment strategies to enhance overall performance. Maintaining a consistently positive ROIC to WACC spread is essential for long-term sustainability in our highly competitive and margin-sensitive industry. Everything we have discussed thus far leads us to the crux of our strategy, our capital allocation principles. These principles are designed to fuel our growth ambitions while maintaining a sound financial structure and delivering shareholder value. Our goal is to achieve real single-digit growth, positive operating leverage, and returns above our weighted average cost of capital. We are targeting a group leverage ratio of between one and a half and two times, with specific targets of one and a half to two times for South Africa and one to one and a half times for Ireland. In our pursuit of growth, we adopt a strategic approach to sourcing and allocating capital.

CapEx is driven from top down, prioritizing maintenance first, followed by an organic and strategic growth initiatives. Inorganic opportunities are considered based on a strict size and investment criteria. Returning value to our shareholders is a top priority. As such, we are focused on debt reduction in the short term, aiming to position ourselves to resume dividend payouts within the next 18-24 months. Our goal is to prioritize dividends from South Africa and Ireland at a normalized payout ratio. In summary, our refined capital allocation strategy is designed to stabilize our balance sheet while investing in growth opportunities and maximizing shareholder returns. The Southern African Margin Recovery Plan is on track, aiming to restore 3% operating margin by 2026. This will be achieved through several strategic initiatives, including enhancing operational efficiency, disposing of underperforming corporate stores, implementing sustainability measures, and resolving the ERP integration issues we've faced.

Our unwavering focus on cost discipline has already started improving operating expense management, mitigating some profit impacts. Further, with SAP resolution almost complete, this will be a catalyst in the short term. Excluding the challenges in KZN, the broader business remains close to the 3% target. With determined management and focused efforts, we are confident in achieving this goal. This slide demonstrates the business margin potential of Southern Africa when excluding KZN, where the SAP issues are present. It clarifies the expected profitability once this particular challenge is resolved. Another perspective on the profitability of the Southern African business is to consider the operating profit without including non-recurring items, primarily cost-related to the KZN SAP cleanup, approximately ZAR 118 million. Excluding these non-recurring items, the operating profit in the Southern African segment increased by 26.1%.

We are in a transition, addressing challenges, refining our operations, and setting up for sustainable growth. The last 12 months have offered us a chance to reassess our goals and build a stronger long-term strategy. The approach shown on the slide is a foundational framework, not a finalized strategy, though it has been approved by the board for further development. As we refine it, we will prioritize current initiatives across the group. Our strategy has four pillars: Harden. This means safeguarding SPAR's market position through profitability and digital transformation in our home market and abroad. Grow. This means we are looking to expand by targeting specific categories and growth areas that make sense within the framework of the SPAR model. Clarify. Establish a clear organizational framework with enhanced accountability, governance, and culture alignment. Finally, execute.

Ensure effective implementation of strategic initiatives with KPIs, regular progress reviews, improved communication, and leveraging the transformation office, all enabled by financial resilience and a disciplined capital allocation practice. As we look ahead, we are refocused on the core of our business. We envision each customer as a unique segment, and our efforts are dedicated to refining our market positioning through a clear format and brand architecture. In a consolidating market with evolving consumer preferences, our strategy of forging strategic partnerships will position us for success alongside store expansions and tailored formats. An integrated supply chain strategy is essential for our sustainable growth. We're currently reassessing the group's structure to establish an optimal operating model while streamlining supply chain operations with a robust focus on efficiency. Our omnichannel initiatives, designed to connect deeply with our consumers, are particularly exciting.

In a world brimming with choices, we aim to ensure hyper-personalization, delivering a comprehensive and holistic shopping experience that meets the individual needs of each customer. This approach will not only enhance customer satisfaction but also drive our competitive edge in the marketplace. In closing, I want to express my gratitude to our retailers, suppliers, employees, and you, our shareholders, for your trust and support. Together, we remain committed to delivering sustainable growth and long-term value. I now open the floor for questions. Thank you.

Operator

Thanks, Angelo and team. I'll be reading out some of the questions we've received. The first one is, Can you please provide more detail on the

Swiss intention to sanction?

Angelo Swartz
CEO, The SPAR Group Limited

Mark, if I can leave that one to you.

Mark Godfrey
CFO, The SPAR Group Limited

Yes, of course.

The Swiss business has been served notice by the Swiss ComCom authorities relating to their involvement and relationship with a service and trading cooperative, a very well-known and multinational operating cooperative in Europe. This is a matter that's been under investigation for more than three years now. It's not a surprise to us, but we've now stepped forward to this notice to sanction, and we are currently working with our legal team in Switzerland to present our defense. We believe that there's no claim, but the matter will obviously serve its course through the various courts in that. It's an ongoing matter, and at this stage, there's no indication of what potential fine or sanction might be, and hence we've referenced it as a contingent liability.

Operator

Thank you, Mark. There is a question on CapEx forecast, but you did talk about it in the presentation.

Perhaps to build on that, there's a question about providing more detail on the ZAR 900 million of business acquisitions. Is this SPAR buying stores from retailers and converting them to corporate stores? What is the reason for this? Is SPAR moving from a wholesaler to a retailer?

Angelo Swartz
CEO, The SPAR Group Limited

Mark, if I can leave that to you.

Mark Godfrey
CFO, The SPAR Group Limited

Yeah, of course, happy to do. So of the ZAR 900 million, roughly ZAR 400 million has been identified in South Africa. A portion of that, roughly ZAR 150 million, relates to the existing store base that we've got of the some 55 stores and talks to some of the upgrades and revamps to those stores. We obviously want to ensure that the corporate stores that we hold are operating in optimum state and condition. There is a balance in the South African business relating to an option agreement that was put in place with a single retailer.

We are just finalizing the terms of that. Our intention is not to hold those stores. It is a capital commitment per SA, I'll be at that we are showing it in the CapEx spend. The intention will be to onsell those stores back into retail, and we've already received a lot of interest, and then the balance of roughly ZAR 450 million relates to what our Irish colleagues have flagged as potential CapEx spends in that business. They haven't given us definite allocated names. It's probably more a defensive budget allocation at this stage, but I can assure you that any CapEx spend on any acquisitions are very carefully analyzed before any approval is given, so it's perhaps a pure guidance number as opposed to a committed number at this stage.

Operator

Thank you, Mark. Can you please talk to the outlook for SPAR Southern Africa growth and operating margins?

How quickly will the operating margin get to a 3% target, and will the OpEx cost margin in SA come down to help get the business to 3%?

Angelo Swartz
CEO, The SPAR Group Limited

Yeah, I think our targeted, as we've communicated, our target is to get to 3% operating profit in SA by the second half of FY26. I think in the year ahead, FY25, we expect to make material gains in that direction, and we probably end up, or we are targeting to end up between 2.2% - 2.3% for the year. The second part of that question, is it clear?

Operator

Well, the, sorry, I've lost this now. The OpEx margin, OpEx?

Angelo Swartz
CEO, The SPAR Group Limited

In Southern Africa?

Operator

Sorry, I moved it out. Will the OpEx cost margin in SA come down to help get the business to 3%?

Angelo Swartz
CEO, The SPAR Group Limited

Yes, our view is that we will tighten up on OpEx, but the move will move in both directions.

There will be a downward pressure on OpEx as a percentage of sales, as well as upward pressure on GP margin. So a slight ratchet in both.

Operator

Thank you. Are you looking to sell the Swiss business given the poor return on invested capital? When last were the assets valued, and what is a realistic NAV?

Angelo Swartz
CEO, The SPAR Group Limited

Meg, I think you've got an idea for NAV, just in terms of general guidance for Switzerland. As we've flagged, we have gone through a review of our European operations, and as I've guided, we're targeting to make a decision there by the end of June 2025. We have had some inbound interest on the Swiss business, but we are very cautious in terms of considering any interest right now.

Our view of value in that business is quite strong, and we want to make sure that we get the best value for shareholders so we're not in a rush. In terms of the NAV valuation, I think we probably see NAV at around CHF 170 million.

Megan Pydigadu
COO, The SPAR Group Limited

Yep. And just included in there is about CHF 140 million of debt.

Operator

Okay. Thank you both. I would like to better understand the continuing operations net finance cost. You only secured the bridge financing to settle Polish debt during September, so there's limited impact in your reported numbers, while FY25 will see the full impact of the ZAR 2 billion drawdown.

That is true. We drew down roughly ZAR 1.2 billion on the bridging facility of ZAR 2 billion just before the end of September to settle medium-term debt in Poland, which we did.

Mark Godfrey
CFO, The SPAR Group Limited

The full ZAR 2 billion will come on balance sheet. The additional 800 by the end of this calendar year. We expect that to, obviously expect that to impact the cost of interest. We expect the cost of interest for the year ahead to increase by about 16%, I think, Mark.

Good guidance.

Operator

Okay. Please confirm that the net debt of ZAR 9.1 billion includes the ZAR 2 billion taken over from Poland.

Angelo Swartz
CEO, The SPAR Group Limited

It does. So just for clarity, as I mentioned earlier, we brought about ZAR 1.2 billion of the debt from Switzerland onshore or from Poland onshore to SA just before financial year end. There was an additional amount of ZAR 700 million, or just over ZAR 700 million, left as working capital facilities within Poland. Those working capital facilities will be extinguished by the end of the calendar year. But the full ZAR 2 billion was in the ZAR 9.1 billion.

Operator

Well done on the results. Can you please explain why wholesale is still lagging retail growth in SPAR grocery?

Angelo Swartz
CEO, The SPAR Group Limited

As indicated at half year and at our pre-close call, we've struggled with loyalty in the SA business, largely due to the impact of SAP in KZN, but also some drop in loyalty in the rest of the divisions. We have seen that narrow in the second six months. We ended the year at 1.2% down in loyalty, and we have a plan to correct that over time. It's not something that's going to be fixed overnight. There are a number of causes, but it is something that we are aggressively working on to get right.

Operator

Thank you, Ange. Do you think the operating margin of 2.9% for the Irish segment is sustainable?

Angelo Swartz
CEO, The SPAR Group Limited

You would have seen from the presentation the Irish business on its own is now well over 3%.

We think that's sustainable, but it's probably the range in which it operates in the long term, somewhere between 2.9 and 3.1%. We think that is the long-term range that the Irish business will operate in. We had a disappointing result in the U.K. this year, and obviously there has to be some work in terms of fixing the U.K. On the U.K., do you estimate what do you estimate will be the impact of the increased national insurance employer's cost from April 2025 onwards? We're still busy quantifying that cost. That legislation changed fairly recently, and we're still trying to quantify what that will be, but there will be some exposure, particularly given the number of retail employees who operate in that business, given that that's the only business in our stable where we own upward of 40% of the retail estate and a large number of individual employees.

Operator

Can you please provide some color on post-period trade in SPAR SA Tops and Build It?

Angelo Swartz
CEO, The SPAR Group Limited

We've seen the momentum in Tops and Build It continue as well as softer sales in the SA grocery business at wholesale. Largely a similar result or a similar momentum to what we had in the second six months of the year that's continued, although we do think that we're well positioned to grow, to increase that growth over the Christmas period, having had a soft Christmas last year.

Operator

Back to CapEx, how much CapEx is needed for SAP and IT investment across the remaining DCs?

Angelo Swartz
CEO, The SPAR Group Limited

We've spent about ZAR 1.2 billion of the SAP CapEx of around ZAR 2 billion, so about ZAR 800 million to go spread over four years.

Operator

Thanks, Ange. You disclosed the KZN loyalty rate at 70.9% for Q4.

What do you get in other regions, and what do you think is possible for KZN in FY25?

Angelo Swartz
CEO, The SPAR Group Limited

Over the last 10 years, the group operated at slightly over 80% loyalty on average. KZN has always been one of the regions that has lagged behind in terms of loyalty. So KZN's historical loyalty is around 75%, although that had tapered off pre-SAP. So in KZN, we're about 2% lower than we had been pre-SAP. And then we target for the rest of the business, we target to end up just over 80, between 81- 82%.

Operator

Thank you. What was the loss from corporate stores in FY24? Can you eliminate this in FY25?

Angelo Swartz
CEO, The SPAR Group Limited

The loss was around ZAR 200 million in FY24, bearing in mind that doesn't take into account the profits we make on wholesale as we sell goods into those stores, so it's isolated to just the corporate stores.

We do think we can reduce that number, although there might be some impairments in the year as we look at selling stores on. So we think we can make significant progress, and I'd expect that number from a budget perspective, Mark. I think we expect that number to be somewhere around ZAR 30 million, ZAR 30 million or ZAR 40 million less than this year. Excluding impairments. Excluding impairments, yep.

Operator

Back to debt, I think it's maybe worth unpacking again. From ZAR 11 billion half year to ZAR 9 billion, but the group took on Polish debt. Is the reduction due to the Irish business paying down the debt or the exclusion of the Polish debt? Not sure I'm quite understanding that one. Secondly, the Swiss debt has a leverage ratio of six times. Sounds very concerning. Can you just elaborate on that situation?

Angelo Swartz
CEO, The SPAR Group Limited

I think the first thing to understand is that while we raised the facility, we didn't take on any new debt. It was simply a transfer of debt from Poland into SA. That's the first place to start. There's no new debt taken on. It was simply a transfer. I think we have focused hard on reducing debt, but we also benefited from the strengthening of the Rand in this scenario. We have made an effort to pay down debt and will continue to pay down debt over the next while to get within our target ranges, and our target ranges really being to get South Africa to operate between 1.5%-2% in 18 - 24 months' time and to get Ireland operating between 1%-1.5%.

The Swiss number is a concern at 6%, having said that the Swiss debt is largely asset-backed, with around CHF 90 million being mortgage debt that is asset-backed, which obviously expands the number quite a bit.

Operator

Yeah. Thank you. Still on debt, when SPAR had to increase the debt covenants, this came at the price of higher interest rates. Now that the gearing has declined, will the interest rates come down?

Angelo Swartz
CEO, The SPAR Group Limited

We are in the process of negotiating extended facilities, and certainly as our gearing level drops, there will be a ratchet down in those interest rates.

Operator

Can you define what SPAR considers as non-core assets?

Angelo Swartz
CEO, The SPAR Group Limited

That's a very tough question to answer. I think primarily we see the future of the group being stable in two divisions and the real core markets of the group being South Africa and Ireland.

As we've stated quite openly, we are reviewing the other European assets. We have had a look at the whole host of European assets we hold, but we're very comfortable that Ireland remains part of the South African stable for the long term. We are looking at the UK and Switzerland and considering their future within the group.

Operator

Thanks, Ange. Maybe talk a bit about KZN DC, how it's traded post-year end and how the margin post-year end is doing and trending.

Angelo Swartz
CEO, The SPAR Group Limited

We've only had one official month close since year end. It was very positive. KZN made a substantial profit in the month of August, back to normal levels of profit.

I do want to flag, however, that while we expect this to continue there, we would say to the market, "Just exercise caution around that," as we have only implemented the new solution for the last month, and that there might be some unknowns as we go, although we doubt it. But KZN had a very, very positive October. In fact, the whole of the Southern African region did from a profit perspective.

Operator

Thanks, Ange. Can you please reconcile the 8.5 or so in segment continuing ops versus the 9.17 continuing HEPS number?

Angelo Swartz
CEO, The SPAR Group Limited

I'm going to look to my left.

Mark Godfrey
CFO, The SPAR Group Limited

Let's just start off. The starting point was reconcile HEPS to EPS or vice versa. Just repeat your question if you don't mind.

Operator

So please can you reconcile the 8.50 or so in 8.5 in segment continuing ops versus the 9.17 continuing HEPS number?

Mark Godfrey
CFO, The SPAR Group Limited

Okay.

So effectively all that we are doing in the HEPS number is adding back any of the impairments that the business has taken, and that is fundamentally the difference between the ZAR 8.55 and the ZAR 9.17. So earnings per share is effectively the profit attributable to shareholders divided by the number of shares, giving you the ZAR 8.55. We then add back in the HEPS some impairments, which are actually set out in the financial statements under the note. They are probably in the region of ZAR 200 million, and that will increase your HEPS. So the difference is purely the add-back of the impairments.

Angelo Swartz
CEO, The SPAR Group Limited

Mark, if I can jump in. Those, I want to make it clear that the impairments were added back in both periods as they should be. So impairments this year versus impairments last year, which gives rise to an increase in this year.

Those impairments largely are attributable to the loss of sale on assets, particularly two buildings we sold that make up about ZAR 50 million. There was about a ZAR 40 million impairment on a SAP write-down on the investment in Sri Lanka and a number of other losses on disposal and smaller impairments that make up that number.

Operator

Thank you. SA H2 margins were very disappointing. At half year results, you suggested a 1.9% margin is attainable. What happened in the interim?

Angelo Swartz
CEO, The SPAR Group Limited

The way we set out our financial statements sometimes isn't as helpful as it should be. In particular, all those impairments happened within the Southern African segment. If we remove the ZAR 200 million's worth of impairments in SA, that really, strictly speaking, didn't impact operations.

And a provision taken against gross margin in KZN, the number moves up to about 1.84 for the full year and H2 at around 1.7. We made some corrections in the KZN gross margin number in the second half, which impacted that number, and that's how you can reconcile back to the 1.9. Having said that, one can reconcile yourself. You can reconcile anything, as Mark often tells us. The operating performance was weaker than we would have liked, largely impacted by KZN, but what we believe now was right-sizing the KZN profit number and set that up for strong future profits.

Operator

Thank you. A few months ago, you suggested the cash outflow to get the Polish deal done would be ZAR 2.5 billion. Now it's ZAR 2 billion. Where's the mark?

Angelo Swartz
CEO, The SPAR Group Limited

I think that's a misunderstanding.

The cash outflow is the repatriation of the Polish debt of somewhere around just over ZAR 1.8 billion, ZAR 1.85 billion, I'll make. Then further recapitalization in that business will take that number up to around ZAR 2.5 billion. We maintain that number despite the fact that we've hung onto the business probably three months longer than we'd like to, and we see exiting at the end of January. I don't know if you want to add anything there.

Operator

No. I think that's it. With regard to the comment about stabilizing market share in SA, is that on grocery only, or does that include liquor?

Angelo Swartz
CEO, The SPAR Group Limited

That includes liquor. Our outlook in groceries and market share is based on our retail sales and the sales of our retailers. On that basis, we've probably gained market share in the last year in liquor and held steady with liquor and groceries combined. Okay.

Operator

Can you say how much SA for sales growth has to grow by to achieve the 3% margin target?

Angelo Swartz
CEO, The SPAR Group Limited

I think that there's so many moving parts there. We are assuming growing at roughly 6% in the SA business CAGR over the three years since we took over, so from September 2023, 1 October 2023 to the end of September 2026, and bear in mind that we have qualified that it will be aiming to operate at 3% in the second six of FY26, not for the full year.

Operator

T hank you. Still not 100% certain. After the exit from Poland, will there be any additional interest-bearing debt coming on board?

Angelo Swartz
CEO, The SPAR Group Limited

That's a bit of a wide question, but once we exit Poland, and I'm assuming that this refers to the Polish transaction, there will be no further debt coming on board once we've paid down the 2.5.

Operator

Can you give an update on CSNX, please? Progress.

Mark Godfrey
CFO, The SPAR Group Limited

I'm going to take that one.

Megan Pydigadu
COO, The SPAR Group Limited

Sure. So we're making good progress in terms of our warehouse management system. We are looking at taking Bullitt live first on CSNX, and we're expecting that to happen in July. If that all goes well, we will then take one of the DCs in the SPAR business live as well before the end of the financial year next year.

Operator

Thank you. Your NAV for Switzerland being CHF 170 million translates to ZAR 3.4 billion. On page 42 of your F, the Switzerland NAV is carried at ZAR 2.95 billion. Does that mean there is a possible profit of ZAR 450 million on the possible disposal of Switzerland if done at your CHF 170 million NAV?

Angelo Swartz
CEO, The SPAR Group Limited

Yes. I didn't expect to get to that technical level.

But at this stage, we are quite bullish about what we can get out of Switzerland as we sell or if we do sell. And we do expect to bring some funds onshore. But to be honest, one won't really know until we go to market. Having said that, as I mentioned, we have had some inbound interest. So there is some interest in the business, which bodes well for the pricing on the business if we do sell it.

Operator

Okay. Just scrolling down here. Oh, just to confirm, group loyalty is down 1.2% year on year, while KZN improved. Why is that?

Angelo Swartz
CEO, The SPAR Group Limited

As I mentioned, we have had some loyalty issues around the country for a number of different reasons. I think particularly in a tight economy, it is natural for our retailers to shop around for the best deals.

Mark Godfrey
CFO, The SPAR Group Limited

We see that play out through the economic cycle, and as the cycle improves, loyalty improves. So it's not an unusual occurrence. KZN improved in the latter six months, but over the full year was contributed to the 1.2% loss in loyalty. So I wouldn't say KZN was moving in a completely different direction to the rest of the business. But it is good to see KZN getting back up above 70%.

Operator

Okay. West Rand Property, how much is it worth?

Megan Pydigadu
COO, The SPAR Group Limited

It's around ZAR

100 million. Yeah, ZAR 100 million.

Operator

Okay. How could the registration of SPAR SA's s impact the SPAR SaveMor brand?

Angelo Swartz
CEO, The SPAR Group Limited

The registration of SPAR SA's ?

Operator

Registration of SPAR SA's .

Angelo Swartz
CEO, The SPAR Group Limited

There are a number of things implied, so I might get this wrong. But I think as we've seen in the last couple of weeks, government have shown an intention to regulate SPAR SA shops.

I assume that what the question infers is that you might see a decline in the SPAR SAs shops in that sector in the townships. I wouldn't say that that would necessarily impact only the SaveMor brand, although our SaveMor format is a format we intended to grow. We have a large exposure to township and rural stores through the primary SPAR and Super SPAR formats. I would think that that clampdown should benefit those stores. It depends on government's appetite in that sector, but we also see a large number of building material stores playing out in that informal sector. Depending on government's appetite and how far and wide they throw the net, that could positively impact our Build it business as well.

Operator

Okay.

I think the last one to throw at you now is, where can we expect net debt to land in FY25 in a normal working capital cycle given the ZAR 1.6 billion working capital benefit this year?

Angelo Swartz
CEO, The SPAR Group Limited

Mark, I think we project it in around 2.2 times.

Mark Godfrey
CFO, The SPAR Group Limited

At a covenant level, yes. I think if the question related to the absolute value of debt, I think there will obviously be subject to what exchange rates do. I think our expectation is a decline in the ZAR 9.1 billion that we reported in this period. And as Angelo has alluded to, a forecast covenant of roughly 2.25.

Operator

Thank you. And that's all we have time for. Thank you, guys. Angelo, do you want to say anything to close us out?

Angelo Swartz
CEO, The SPAR Group Limited

Yeah.

So just to the investment community out there, it's been a very challenging year for SPAR, but I think at the end, it's been a gratifying year to show earnings growth of, I think, 26% at an EPS level and operating growth of 15% in a very tough global environment is something that we're quite proud of. I want to thank our shareholders and our investors for showing patience with the SPAR group and believing in, I guess, what is being termed as a turnaround story. Although for us, we're just seeing it as steadying the ship. And then from me to our teams, our teams in Ireland, Switzerland, South Africa, Sri Lanka, thank you for the amazing effort that you've put in in the last year.

We're very grateful for the efforts of everyone as we've pulled together in what has been a tough two or three years for SPAR. I want to say a very big thank you to Leo Crawford. Leo retires at the end of the year, and we'll be succeeded by John Moane. John, really excited to have you on board. John has been in that BWG business for a long time and will no doubt continue the great success that Leo has set him up for. But Leo, just thank you for everything you've done for SPAR South Africa and for the SPAR Group Limited and SPAR, the greater SPAR family. You've been an inspiration to all of us. I want to thank Rob Philipson, who's moving back from Switzerland, having spent eight years in Switzerland, moving back into SA into an exciting position. Yeah, thank you for your time there.

Welcome Gary into the position of CEO for SPAR Switzerland. Then as I look to my left, I really want to say a great thank you to Mark for just about 30 years of loyal service to the SPAR brand and in particular 15 years as Group CFO and really being someone who has guided me in the last year. Mark, just from all of us, I know we got to say this personally the other evening, but thank you. We hope that you get to spend much time with Chantel enjoying the next few years. Then to Meg, Meg has come on. She's been in the group for a year now, although she tells me it feels like 15. Yeah, Meg has really been a trojan. I think the patience she's had to close out the Polish deal has been phenomenal.

The amount of professionalism and strength she's shown in leadership in the last year has really been something phenomenal and a great addition to the group. I want to thank our board for their support over the last year and the amount of guidance they've given us in terms of navigating a difficult period for SPAR. Then Ezekiel, to you, thank you for putting this together. Ezekiel's first set of results taking over from Kerry. You have been stellar. So thank you to you, Ezekiel. Then yeah, to all our teams again, our South African team who are knee-deep in getting the business back to where it should be. Thank you for everything you've done. The Irish team who have really cemented their reputation as solid performers.

And then to the Swiss team operating a very difficult trading environment in Switzerland and the exciting work that the team in Sri Lanka are doing, which we really see kicking off next year and a very exciting period that we'll go into Sri Lanka just from the three of us. Thank you to everybody. And then we welcome Reza to the team. I'm sure Reza's sitting and watching this broadcast. Welcome, Reza. And we really look forward to what the professionalism you will bring as you join the group. And from all of us, thank you. See you soon.

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