eGain Company Description

eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific.

It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge.

The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services.

It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities.

The company was incorporated in 1997 and is headquartered in Sunnyvale, California.

eGain Corporation

Country	United States
Founded	1997
Industry	Prepackaged Software
Employees	544
CEO	Ashutosh Roy

Contact Details

Address: 1252 Borregas Avenue Sunnyvale, Delaware 94089 United States
Phone	408 636 4500
Website	egain.com

Stock Details

Ticker Symbol	0IFM
Exchange	London Stock Exchange
Stock Type	Common Stock
Fiscal Year	July - June
Reporting Currency	USD
SIC Code	7372

Key Executives

Name	Position
Ashutosh Roy	Co-Founder, Executive Chairman, Chief Executive Officer and Pres
Gunjan Sinha	Co-Founder and Director
Eric N. Smit	Chief Financial Officer
Promod Narang	Senior Vice President of Products and Engineering
Sam Hahn	Vice President of Technology
Anand Subramaniam	Senior Vice President of Marketing
Todd Woodstra	Senior Vice President of Global Sales
Ian Jones	Head of Global Strategic Solutions
Stanley F. Pierson J.D.	Secretary
Wiebe Vink	Partner Director