London · Delayed Price · Currency is GBP · Price in USD eGain Company Description
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific.
It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge.
The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services.
It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities.
The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Country | United States |
| Founded | 1997 |
| Industry | Prepackaged Software |
| Employees | 544 |
| CEO | Ashutosh Roy |
Contact Details
Address: 1252 Borregas Avenue Sunnyvale, Delaware 94089 United States | |
| Phone | 408 636 4500 |
| Website | egain.com |
Stock Details
| Ticker Symbol | 0IFM |
| Exchange | London Stock Exchange |
| Stock Type | Common Stock |
| Fiscal Year | July - June |
| Reporting Currency | USD |
| SIC Code | 7372 |
Key Executives
| Name | Position |
|---|---|
| Ashutosh Roy | Co-Founder, Executive Chairman, Chief Executive Officer and Pres |
| Gunjan Sinha | Co-Founder and Director |
| Eric N. Smit | Chief Financial Officer |
| Promod Narang | Senior Vice President of Products and Engineering |
| Sam Hahn | Vice President of Technology |
| Anand Subramaniam | Senior Vice President of Marketing |
| Todd Woodstra | Senior Vice President of Global Sales |
| Ian Jones | Head of Global Strategic Solutions |
| Stanley F. Pierson J.D. | Secretary |
| Wiebe Vink | Partner Director |