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Earnings Call: H2 2021

Mar 9, 2022

Itai Pazner
CEO, 888 Holdings

Hi, everyone. Good morning, and welcome to our 2021 annual results. I'm happy to be here with Yariv Dafna, who was in our London office. We'll start with the agenda on slide three. I'll walk you through some of the highlights of the year, and then I'll hand over to Yariv to go over the financials. Then I'll walk through some of the really exciting strategic progress that we did over the course of 2021 and coming up. Then we'll open up for some questions. Before we go into the presentation, I just wanted to address something unpleasant that you all saw in the news last week that came from the UKGC and relates to the sanctions that we got as a company.

This is something that I would say is something that we're not proud of as a company. I think it's not a happy moment for us in the history of 888, because we do see ourselves as a responsible operator that takes customer safety, adhering to regulations and meeting the highest standards extremely seriously. We completely recognize that there were some clear issues in our policies and our procedures at the time that didn't work properly, and we deeply regret those. It happened to us, but when we recognized it, we immediately took quite significant and severe actions to fix all of them as fast as we could.

We also learned a lot as an organization of what went wrong, and we made a lot of effort to fixing the processes and our procedures. This, as we know, is something that's evolving, and we recognize that there's a change for an ongoing effort, and we simply can't keep our eyes off of this domain. I am personally committed to continue investing in this ongoing effort and doing whatever it takes to bring us back to the highest standards of the industry, which is a natural place for us and a place that we can be proud of again. Going back to the presentation and going into our full year results, which was a really positive picture of a business that's in a really good shape and a good position.

It's great to be able to report another set of record results for us as a group with revenues up 15% in the year to GBP 980 million. In line with the mid-teens growth that we guided in the half year results. Just to put this into context, it's 75% higher than what we managed to achieve in 2019. Over the course of the last two years, we have truly managed to transform the scale of our business. As well as the strong organic growth that we had in 2021, we were really busy on the strategic expansion and strategic front. In the U.S., we signed a landmark deal with Sports Illustrated and launched the first day market there.

In September, we announced a transformational acquisition of William Hill, a deal that we were all working on for a long period, and the company was very happy to sign it in September. In December, we announced a sale of our bingo business, which will enable us to focus and increase our investment in the fantastic growth opportunities that we have ahead of us. I'll talk a lot about all of these developments and our refined long-term strategy. First, I want to hand over to Yariv to walk us through the financials from 2021.

Yariv Dafna
CFO, 888 Holdings

Thanks, Itai. Good morning, everyone, and thank you for joining us on this virtual presentation. I'm delighted to be presenting today another set of strong results. Starting with slide six, you can see the financial highlights for 2021. I will expand further on the drivers behind the 2021 performance over the next few slides, but few highlights here. Revenue were up 15% to GBP 980 million, led by strong growth in our B2C business. Adjusted EBITDA increased by 6% to GPB 165 million. The EBITDA margin was down slightly to 17% as we continue to increase investment in our U.S. B2C expansion. If we exclude the U.S. losses, the EBITDA margin is fairly stable versus last year. Cash generation was solid, and the balance sheet remains strong.

Free cash flow was GBP 103 million, compared to adjusted EBITDA of GBP 165 million, despite more than GBP 20 million of exceptional item that impacted the working capital. This basically leave us with a net cash position of GBP 175 million. This excludes player balances, but includes PSP balances, which are now included in the net cash to align with other in the industry. Last point, considering the plan to raise equity as part of the William Hill transaction, the board has decided not to declare a final dividend for 2021 beyond the interim dividend that was declared after our half year result. The dividend policy, however, remain unchanged. Let's move to slide seven. You can see our quarterly revenue built up over the last few years.

Since 2019, we have transformed the scale of this business with a focus on achieving growth in key regulated market through differentiated product, AI-driven optimization, and increasing brand awareness. As you can see here, the growth trend accelerated during 2020, and we delivered another record year of revenue in 2021. The strong growth over the last years have been driven by a higher customer activity. Monthly active customer in 2021 were 36% higher than the level of 2018. In recent months, we have been seeing encouraging trend at player activity. Slide eight. One of our key goal is to build 888 into one of the leading regulated online betting and gaming businesses.

We made further progress in 2021 with 17% growth in our regulated and taxed revenue, taking the mix to 74% of total revenue in 2021. This process will continue this year, and with the new regulated market, such as Ontario and the Netherlands, we expect already this year to cross the 80%. On the right-hand side, you can see how diversified the business is from geographic perspective. The U.K. remains the biggest market with 40% of revenue, and Italy now make up 12% of our revenue after growing 37% in 2021. The rest of EMEA was down from 38%- 34% following regulatory changes in Germany and the Netherlands and weakness in the Nordics. With this bucket, we also seen some strong performance from growth market such as Romania and Ireland.

The Americas, including the U.S., made up 13% of our revenue. Following the receipt of the license, we are excited about the launching on a locally regulated basis in Ontario in the coming weeks. Together with our plan to launch in three or four additional states in the U.S. during the course of this year, we expect to see further growth of the Americas business. Turning to slide nine, I will walk you through how we convert our revenue into adjusted EBITDA. Our gross profit represent the revenue less variable costs such as gaming duty, royalty, and rev share for third party, which is mainly content provider and payment cost. We paid GBP 184 million in gaming duties, reflecting our growth in regulated market, but we were able to offset most of the increase with efficiency in our other direct costs.

As a result, the gross margin was broadly stable at 66%. Marketing. Marketing is the biggest investment we make as a company. We invested in 2021, GBP 307 million in marketing using our big data and marketing expertise to drive efficient and effective customer acquisition across our brands and market. Our marketing ratio increased by a little over 3 percentage points, which partially reflected our increased investment in the U.S. with the launch of SI Sportsbook in September. Our operating cost increased by only 3%, reflecting our embedded operating leverage and our scalable proprietary technology. This all ends up with adjusted EBITDA margin was a little under 17%, with scale benefit from our growth being offset by our increased investment in the U.S. and other strategic marketing to drive long-term growth.

Slide 10, few words about our cash generation. During the period, we converted about 75% of our adjusted EBITDA into free cash flow, excluding one-off item. The net working capital movement of -GBP 25 million includes more than GBP 20 million of one-off item, principally related to transaction costs and FX losses. CapEx was GBP 31 million, and after reflecting tax payment, we generated free cash flow of GBP 103 million. Now moving to slide 11 to discuss current trading and outlook. Firstly, I will touch on current trading. We have started 2022 with improved momentum, and as you can see from the chart, trend of active customer and revenue started to improve from October. Average daily revenue in January and February are up by mid-single digits relative to Q4 2021.

While this represents a double-digit decline year-on-year, this will be a growing quarter after three declining quarters, and it will fully reflect the impact of all regulatory and compliance headwinds that we have previously discussed and also in line with our expectations. 2022 has several growth drivers, such as Germany, the launch of Ontario that we plan for April, the launch in additional states in the U.S., and the planned relaunch of the Netherlands. With these new launches, our continued product development and customer focus in our key markets, we are confident that we are on track to achieve our 2022 target. In terms of any additional and more formal guidance for the year ahead, we will probably be able to update on this only when we release our Q1 trading update.

I will now hand over to Itai to tell you a bit more about our strategic priority, key achievement, and growth plans.

Itai Pazner
CEO, 888 Holdings

Thanks, Yariv. Turning to slide 13. I thought it would be useful to start with providing you an outline of our refined growth strategy.

As we have a clear framework to deliver sustainable long-term growth built around these three areas. Firstly, our market focus. It means that we ensure our investment in our resources. We invest in the resources in the markets with the most attractive opportunities where we can deliver superior returns. Secondly, reinforcing our sustainable competitive advantages. These are the three core pillars that act as enablers and really drive market share gains. All of this is underpinned by our continued investments in talented people in the group. Thirdly, we will go on supporting our growth with further strategically and financially attractive M&A, with targeted M&A that enables us to benefit from our scale advantages.

I'll now walk through each one of these in more detail and cover how in 2021 was a huge year for us in terms of the progress we're delivering against these elements of our strategy. Turning to slide 14. And this is these are our what we call our market archetypes. We have three core markets. We have the U.K., Italy, and Spain. These make up 59% of our revenues, and we saw revenue growing in them by 18% in 2021. These as we continue to grow our market share in those markets. This was despite marketing restrictions across both Italy and Spain. This strong performance really shows the power of our brands, our product, and our customer experience, and demonstrates the value of the continued investment in these areas.

Next is what we call our growth markets. These are a well-defined group of regulated or regulating high-priority growth opportunities for us, where the market conditions are right for strong structural growth. Our capabilities in those markets give us strong confidence in our ability to outcompete the market in those areas. These markets represent 21% of our total revenues, but they grew by 26% in the year. Within this group, there's a sizable evolving opportunity around three interesting markets: Germany, Netherlands, and Ontario, Canada. Independent analysts estimate these three markets offer a potential combined market size of over $10 billion. During 2021, we launched 888sport in Germany on a local license powered by our in-house Sportsbook platform.

I am pleased also to announce that we received our license in Ontario earlier this month, and we are in the process of applying for a license in the Netherlands, and we aim to invest heavily in these markets in order to build 888 into a top-tier brand in all of them. I'll cover the U.S. developments in the next slide. The last basically long-term opportunity, which includes further growth markets, emerging growth markets such as Latin America and Africa, which we aim to address through a combination of M&A or local partnerships and where we have strong, active pipelines of opportunities. Finally, the global scalability of our platform and our business means that we can generate high incremental returns from a long tail of other markets, serving customers from over a hundred jurisdictions on a remote basis.

We call these our optimization markets, and the focus is on efficient cash generation there. Revenue from these markets was flat in 2021, reflecting our strategy to focus our investment in other markets where we see more growth opportunities. Moving to slide 15. The U.S., it's a really huge opportunity for our business and for the industry. Revenue in the year was up 6%, but we made great progress in creating a platform for profitable long-term growth in the market, with most of the required assets are already now in place. First of all is the technology. We launched the SI Sportsbook in Colorado over our in-house Sportsbook platform, and we are pleased with the launch from a technical perspective.

Owning all of our technology gives us a low unit cost of production, as well as enabling us to differentiate our product and our experience in the market. Brand is the second one. Sports Illustrated is a household name brand in the U.S. market, and its owners and our partners, the ABG Group, continue to make huge progress, such as growing the digital user footprint from 30 million just a year ago when we signed the deal with them to over 50 million by the end of 2021. As SI build out its brand, we are working on deepening the integration between SI, so Sports Illustrated website, content website, and Sports Illustrated Sportsbook. We have some really exciting plan for 2022, including integration of the relevant content into our app. Operational expertise is the next one.

We believe that combining this strong brand with our 25 years of experience in successfully operating a gaming and betting business can create a unique customer experience and enable us to carve out a sizable and loyal player base in the U.S. market for SI Sportsbook. This operational expertise mean delivering the same product and content leadership, world-class marketing and customer excellence in the U.S. that has underpinned our 25 years of successful operations in the rest of the world. Growing market access deals. We have secured further market access deals, and we're now planning to launch three-four additional B2C markets with SI this year, starting with Virginia almost imminently in Q2. In the medium term, we expect to be in around 12-15 states, attractive states for us in the U.S.

We also launched Poker B2B with WSOP in Pennsylvania in the middle of last year, and we're now ready to launch in Michigan, subject to approval, which will bring us to be live in five out of the six states in the U.S. that offer online poker. Now, on the next few slides, I'll cover our three pillars of competitive advantages that will drive market share growth in all of our markets, including the U.S. Moving to slide 16. The first of these three pillars is our product and content leadership plan. Our products are designed around the six product principles that we've mentioned in the past, safety, usability, content-rich, entertainment, innovation, and scalability. During the year, we made further strong progress on each one of these core pillars of our products.

We migrated most of our Sportsbook volumes onto our in-house platform and have just recently completed the Spain migration as well, giving us full control of the customer experience and allowing us to produce a really differentiated and innovative experience. These successful migrations give us confidence going into the future as tech integrations can be more dominant and might come with William Hill. On the casino side, we rolled out more quality content and further developed our AI-based recommendation engine. These smart algorithms ensure that customers are seeing these games that are most relevant for them out of our portfolio of 3,000 games. Think about Netflix or Spotify when you imagine the 888casino app and the games that it offers to its consumers. Our in-house studio, Section8 Studio, is a really key asset for us.

It makes up around 5% of our content by volume of the games. In terms of the revenue, these are nearly 15%. In other words, these are disproportionately popular and profitable games in our portfolio. We rolled out lots of cool, successful new games here in 2021, including Mad Max Fury Road Megaways and Millionaire Genie Megaways. I'm really excited about the future, and I'm also happy to share with you that we have confirmed our plans to double our investment in the development of in-house games in the very near future. Turning to slide 17. The second of our core competitive advantages is our world-class marketing and brands. 888 is a world-renowned gaming brand, and the only true global online casino brand supported by our world-class marketing capabilities.

Our performance marketing teams are experts in using real-time data to optimize activity across our marketing channels, enabling us to react in real time to changing market conditions and deliver superior return on our marketing dollar investments. In order to build on our position as a leading global brand, I'm delighted to tell you about our new master brand strategy called Made to Play. This single 888 brand strategy is a new approach for us, and it will unify all of our sub-brands, 888casino, 888sport, and 888poker, under a single, consistent, and strong brand position. Having been one of the very first online casinos and coming up to our 25th anniversary, our brand awareness, trust, and credibility is really significant. We believe that our Made to Play plan really unites behind a strong brand message.

Rather than just telling you about this, let's have a quick look of a teaser of our master brand campaign that's coming up soon.

Speaker 10

Dive into the 888 experience because it's made to. So many slots. Oh, my. It's made to unwind. It's made to excite.

Made to unite. It's made for the newbies and for the OGs. Houston, I have a full house. It's made for you. And you. And you. And you. And you. And you. Huh? It's just made to play. Yeah, that works. 888 Made to Play.

Itai Pazner
CEO, 888 Holdings

I hope you enjoyed that as much as I did and saw the huge amount of excitement and fun you can get on the different 888 brands. Moving on to slide 19. Our third source of competitive advantage is our customer excellence philosophy. I'll outline a few of the developments that we had here in this area. One of our key focuses is building out a really deep understanding of our customers in the key segments. The more we know about our customers' expectations are, the more we can develop the best product and offers to keep the customers happy and safe and keep them returning to us. As you can see in the chart, our customer satisfaction score has been rising consistently over the last years.

This reflects the growing focus we're placing on making sure we deliver increasingly quick, efficient customer service using our technology and team to identify customer pain points early and resolve them or stop them happening from the first place. Safer gaming is a key part of our customer excellence plan and an area that we believe we can, and we should score highly with our customers on. During the year, we fully rolled out our Control Centre in the U.K. and have started in other markets, meaning now that around 40% of our global customer base have access to this cutting-edge safer gaming interface. We have seen very positive response to this and are continuing to roll it out across further markets. We also continue to enhance our Observer tool.

This is an AI platform that assesses all players in real time and creates risk scores and flags that identify where there could be risk or potential harm. Where we see this developing, we then step in, intervene to reduce the risk of customers. During 2021, the Observer tool prompted almost 1.3 million customer interactions, including automated system responses to player activity. Turning to slide 20. The third foundation of our growth strategy is value creation plan through value-enhancing M&A. During 2021, we made huge progress in this area. Firstly, we announced the transformational acquisition of William Hill, which will almost triple the size of our business.

This fits perfectly within our strategy by reinforcing our leadership position in the core markets, strengthening our position in our growth markets, and introducing a few additional markets to focus on. In addition, William Hill is the U.K.'s leading Sportsbook brand, and this asset, along with a really strong challenger brand, Mr Green, will support our sustainable competitive advantages. The William Hill business has strong complementary products and technology, great customer focus, and a team of talented people that will come with that business. This will enable us to further reinforce our product leadership plan and improve our customer experience even further. We look forward to telling you more about the William Hill acquisition in the coming months as we move towards completion.

Alongside this landmark acquisition, it also has been a year of activity with other areas, the launch of our long-term strategic partnership with Sports Illustrated in the U.S., and the announcement of our bingo business, which will allow us to increase our focus in our core growth opportunities. We also continue to assess a range of different M&A and partnership opportunities worldwide as we continue to build our position as a global leader in the online gaming and betting space. We are particularly focused on strategic investments in emerging and attractive markets, which will have excellent long-term growth potentials for the group. Moving to slide 21. I'm really pleased to outline our refreshed ESG framework called Made for the Future.

As we continue to grow as a business and focus on our long-term goal to be a global online betting and gaming leader, we are putting more and more focus in long-term sustainability. We are launching a refreshed ESG framework built around three pillars. Over the course of the year, we will develop and announce robust targets for each one of these pillars. The first pillar is Made to Play Safely, reflecting our commitment to prevent harm through safer gaming. Our goal is to normalize the use of our safer gaming tools.

Over 40% of our active customers in Q4 2021 had limits in place, and we are working to increase this by both encouraging players to place limits themselves and increasing the number of customer limits that we are proactively putting in place for them. Our second pillar is Made to Play Together, reflecting our commitment to ensure an inclusive environment, vibrant and supportive workplace. Our people are the foundation of everything that we do in 888 and creating a positive work environment where people can be the most innovative, creative, and productive is critical for our future. The third pillar is Made Greener. The urgency and importance of the climate crisis requires all of us to take part.

At the end of 2021, I was really pleased to announce our commitment to net zero carbon emission by 2035. All of this is supported by our robust corporate governance framework, including oversight of these critical areas from the new ESG committee in the board that was set in 2021. Moving to the last slide 21, to conclude. 2021 was a really great year for 888, both from a financial perspective, but it was also a truly transformational year, both operationally and strategically for the business as we continue to make significant progress against our plans to become a global online betting and gaming leader.

As we look into 2022, we have started the year well, and we're really looking forward to completing the deal with William Hill, the William Hill acquisition, and further reinforcing our long-term growth plans, including our expansion into the U.S. With that, I'll be very happy to take your questions. Thank you.

Operator

Thank you. If you would like to ask a question over the phone, please signal by pressing star one on your telephone keypad. That is the star or asterisk key followed by the number one. Please ensure your mute function is turned off to allow your signal to reach our equipment. We will take our first question today from Ed Young of Morgan Stanley. Please go ahead.

Ed Young
Equity Research Analyst, Morgan Stanley

Hello, thank you very much for taking my questions. I've got three, if that's okay. One on William Hill and two on the U.S. First on William Hill, you said the brand was taking share at the time of the acquisition. I just wondered if you could comment in general terms, as that continues, how has the development of the William Hill business been generally over the last quarter? I guess, would your current trading statement look better or worse if we included a William Hill pro forma? On the U.S., first of all, on World Series of Poker, you said you'd be in five of the six states that have poker soon, hopefully. Obviously recently there was news that GGPoker was chosen as their partner in Ontario.

Is there any comment you can make on that? Should we take that as a signal over time that the 888 relationship with World Series of Poker will end, you'll transition to the 888 brand, including in the U.S. states you're currently in over time, or do you think that will continue for a long time? Then finally on SI, you mentioned there the huge growth in unique visitors and how excited you are about the growth of that asset. Does that change your view on investment at all? If you believe even more strongly in the brand, should we take that to mean that you'll invest more behind it, or should we take it to mean the opposite in the sense that you can get an even higher portion of a very attractive cross-sell customer acquisition? Thanks.

Itai Pazner
CEO, 888 Holdings

Okay, thanks, Ed. I'll answer those questions. First of all, William Hill performance is something that we can't comment on at the moment. We shared the numbers that were public at the time, and I can't comment further on William Hill's performance at the moment. Sorry, I can't share more information about that. On U.S. and WSOP. Our deal and commitment with Caesars is ongoing and we're developing into more markets. Like I said, we're just about to launch in Michigan. We will have the highest footfall in terms of poker in the U.S. out of all operators. The deal that they announced with GGPoker in Ontario is, you know, a separate territorial deal.

We have an exclusivity with them in the U.S. Canada, although is close to the U.S., but it's not the same country. We're also, by the way, launching 888 in the U.S. and not SI in the U.S., so those deals are done separately. From that perspective, there's no nothing to read into that deal, apart from that we're continuing to support WSOP. We also have ambitions for 888p oker brand in the U.S. market. Our first and most focus at the moment from the 888 B2C perspective is SI and getting that off the ground in further markets and developing all of these assets that are coming with this brand, like the media exposure that I mentioned, the growth of media exposure.

SI as a sports destination has significantly grown its presence. That's through the very successful digitalization that the group that owns the brand has done in the last couple of years, and it's growing on an ongoing basis. In order to effectively monetize that, we need to do a lot of work with them, and that's exactly in our plans in 2022. Things like the integration of content that I mentioned, creating clear customer flows between the two, and leveraging on all the other great assets that Sports Illustrated has in the U.S. market. If it's the events that they have in the market.

If it's further brand partnerships that they're doing, like with the ticket sales. There's SI Tickets that launched recently, which is tickets for sporting events. That's also an area that we're looking to partner with and many more initiatives that the [inaudible]—the Sports Illustrated brand is doing in the U.S. We need to leverage all of those, tighten up the integration between the two assets and be able to monetize it better and effectively reduce the CPAs in the market and increase the loyalty through all of these unique experiences and assets that we can offer to our SI Sportsbook customers in the U.S. through this partnership.

Ed Young
Equity Research Analyst, Morgan Stanley

Okay, thank you very much.

Itai Pazner
CEO, 888 Holdings

Thank you.

Operator

We will take our next question from David Brohan of Goodbody. Please go ahead.

David Brohan
Gaming and Leisure Analyst, Goodbody

Morning, guys. Just two questions from me. Firstly, on dividends, you know, how quickly post-deal completion should we expect to see dividends return? Just also in the U.S., you know, in terms of losses for 2020, or for 2022, you know, given there's kind of four launches planned this year, should we be expecting a material step-up on FY 2021? Thanks.

Yariv Dafna
CFO, 888 Holdings

Yeah. Okay. I will take this question, David. With regard to the dividend, the decision of the board right now is to suspend the dividend for 2021, the final one. We thought it make no sense to distribute now dividend to the shareholder and then coming after and ask money as part of the equity raise that we plan for the William Hill transaction. There is no change to the dividend policy that we have in place. With regard to the U.S., the losses in the B2C were pretty much as expected, around GBP 18 million in 2021.

You can expect that this level of losses will increase in 2022, but I would say it will be a single digit of a million dollars increase in the losses in the U.S. Again, with our restriction to give guidance now, we cannot go into more details than this.

David Brohan
Gaming and Leisure Analyst, Goodbody

Perfect. That's great. Thank you, Yariv.

Operator

We will take our next question from Simon Davies of Deutsche Bank. Please go ahead.

Simon Davies
Equity Research Analyst, Deutsche Bank

Yeah, morning. A few from me. Firstly, on sports, particularly weak in the second half, down 40%. Can you break that down for us a bit in terms of the impact of weaker sports margins, the impact of market withdrawals? And also, if you saw any impact in terms of migration over to your Sports book, was there any sort of churn resulting from that? Second question is just looking at the U.K. market, again, weaker in the second half, and again, you've alluded to tougher responsible gaming measures. Can you walk us through the degree to which that decline was self-inflicted? And lastly, just on your investment in-house studios, you're talking about doubling investment, from what to what, and how many people do you currently employ in the studio business, and where do you see that going to?

Thank you.

Yariv Dafna
CFO, 888 Holdings

Maybe I will start on the financial matter, and then Itai can add more. The sports in the second half was indeed affected by decrease in volume as well as lower margin, as well as the withdrawal from the Netherlands. All these were affecting our sports business in the second half versus the first half. We don't see anything related to the migration to our platform, but I will let Itai comment more on the sports side before we go to the U.K.

Yeah. We see no negative impact from migration. However, a year of migration is obviously first and foremost focused on having a smooth transition of players from one platform to the next. In this year, we also launched sports into the U.S. market for the first time. We launched SI Sportsbook over the new platform in Colorado. That required us to adapt our platform to the U.S., let's say, localize it in terms of the way it's presented, in terms of the offering. There's a lot of investment in that. Migration, again, the main focus was smooth migration, no negative impact.

Moving forward, we're looking to invest further in the sports platform in terms of more customer experience features and things that enhance the engagement of customers with our Sportsbook. We're overall very pleased with the platform that we have. We're very pleased with the key principles that led us to make this decision to become autonomous in our sports betting, which is the ability to control the technology, to control the product, to link strongly between trading and marketing, which is something that you can do, and pricing with your own platform. All of these are working very well.

It's still a young platform, and we have many plans ahead of us to enhance it further, and we definitely see sports as a critical growth area for us as a group 'cause we're growing from a relatively small market share base to what I would call a midterm market share base. That's our ambition in our core markets.

Okay, now with regard to

Simon Davies
Equity Research Analyst, Deutsche Bank

Do you see any material shift in customer churn?

Itai Pazner
CEO, 888 Holdings

No, we don't.

Simon Davies
Equity Research Analyst, Deutsche Bank

Okay, thank you.

Yariv Dafna
CFO, 888 Holdings

Okay, Simon, with regard to the U.K. U.K. indeed was lower in the second half versus the first half, but this is related also to what's happened to the market. We were indicating about 20% decline in the second half versus the first half. If you look at the data from the UKGC, we were actually exactly on this number. All the market went down 20%. We consider that to be the going back to normality in terms of the split between retail and online and all the lockdown and COVID impact were actually gone in the second half of the year. In our case, it's also all the regulatory change that we did.

We announced about a year ago an impact of GBP 70 million-GBP 100 million. We mentioned at that time about GBP 30 million related to Germany, while substantially all the remaining were related to the U.K. We did a lot of changes on our platform of responsible gaming. We started this already in Q4 2020, but we really completed everything in the mid-year. In a way, the second half represent already the new set of rule on our compliance platform. Therefore, you know, you can see that as something that is the level that will take us into 2022. I'll just address-

Simon Davies
Equity Research Analyst, Deutsche Bank

Do you see further incremental costs in 2022?

Yariv Dafna
CFO, 888 Holdings

No. We don't see any further impact of the regulatory change on 2022 compared to the level that we saw in the second half of the year, and more specifically on Q4.

Simon Davies
Equity Research Analyst, Deutsche Bank

Right.

Itai Pazner
CEO, 888 Holdings

I'll just address, Simon, your last question regarding Section8 Studio, which is what we call our internal game studio. This has been, you know, over the years, a very, I would say, a strong asset for us. A bit of a hidden gem in our portfolio. The games are performing really well against all of the top studios in the industry. They're competing head-to-head in 888casino. They're not getting a real preferential treatment, but they're performing against the best games in the industry and hitting the top 10 and top 20 lists on our rankings on a regular basis.

Therefore, we decided to increase our in investment there in order to increase the share of wallet in our games, which is obviously both from a financial perspective, more effective for us, but also from customer experience and uniqueness that we can offer. These are games that can be found only on the 888 platform, and the customers like them, enjoy them, and come back to them, and therefore, we see also this is a potential to kind of increase the engagement and the uniqueness of our platform. In terms of investment, I won't go into specific details, but I'll say we have over 120 games that were developed by Section8 Studio over the years.

The plan in the last year there were about 14 or 15, something like that. That's more or less a yearly capacity that we had in the last few years. We've decided to grow that quite significantly. We expect the output of the studio to be in line with the investment that we're putting. Somewhere between you know we will see 25-30 games a year through Section8 Studio. Obviously, if this continues to show the great results that it does, we can and plan to invest in this further. This is a really strategic and important asset for us as a group.

Simon Davies
Equity Research Analyst, Deutsche Bank

Great. Thank you.

Operator

We will take our next question from Richard Stuber of Numis. Please go ahead.

Richard Stuber
Director and Equity Analyst, Numis Securities

Hi. Morning, Itai. Morning, Yariv. Just a couple left for me, please. You mentioned in your release that you have lowered certain product stake limits in the U.K. Can you just be precise in terms of what they actually are? And the second question on the U.S. Several of your competitors have guided to revenues in the U.S. in 2022. You did GBP 22 million last year. Could you give some guidance what you think will be this year, given all the new launches you're doing? And also, so a subsequent question on the U.S., do you expect 2022 to be your peak year of losses? Thank you.

Yariv Dafna
CFO, 888 Holdings

Okay. With regard to the limit in the U.K., I don't think we can go into the details now for what are the limit. Also, there are significant set of rules which all together provide the responsible gaming framework. What I can say that there are few significant reduction in all these threshold, you know, in the announcement of the UKGC, they were talking about GBP 40,000 until we do source of funds check. This was cut by half, and many other were cut significantly. That's with regard to the limit in the U.K. With regard to the U.S.

In terms of the revenue, I cannot comment. Again, we cannot provide guidance, but we definitely expect to see growth coming in the U.S. this year considering the additional states that we will be launching this year, plus some support coming from what already launched, Colorado and other market in the U.S. In terms of the losses, I think your assumption about 2022 becoming the peak for the losses probably makes sense. However, I would not assume a significant reduction in the losses in 2023, but it's definitely after that, it's reasonable to assume that we will start to see decline in the level of losses that we are generating in the U.S.

Richard Stuber
Director and Equity Analyst, Numis Securities

Great. Thanks very much.

Operator

As a reminder, if you wish to ask a telephone question, please signal by pressing star one. We will take our next question from Mark Photiades of Canaccord Genuity. Please go ahead.

Mark Photiades
Equity Analyst, Canaccord Genuity

Yeah. Morning, guys. Just two questions from me. Firstly, just on the numbers. I see you've identified some FX losses in the P&L, and they've sort of moved from having been in the cost of sales line. Can you just elaborate on that, please? Secondly, just, you alluded to new market opportunities and openings. I wondered if you could give a little bit more detail on the opportunities you see there.

Yariv Dafna
CFO, 888 Holdings

Okay. I will take the FX and leave Itai to discuss about the additional markets. FX until 2022, all the FX impact on the business were part of the financial cost. This year, with discussion with our auditor, the decision was that part of the FX impact needs to be embedded into the cost of sale, and this is what we did this year. In order to present like for like EBITDA, we obviously adjusted the EBITDA to remove these FX charges. In general, the FX charge, as we are a dollar company reporting, so we are mainly exposed to the change in the pound versus the dollar in our business.

With regard to other market, Itai, I hand over to you.

Itai Pazner
CEO, 888 Holdings

Thanks, Mark. The other markets, I think the three. The ones that we've been successful in in the last few years, which we mentioned, are obviously our core markets that kept growing. We had a few emerging growth opportunities in Europe that we focused on in the last years, markets like Romania, Portugal, Sweden, and some other smaller markets. There are three very significant opportunities for us and for the industry, which are Germany, Netherlands, and Ontario, which represents more or less half of the value of the Canadian markets. Again, like I mentioned before, the three of these together represent a total addressable market of around estimations of analysts is around $10 billion.

Putting that into context, that's bigger than the U.K. and arguably some of the biggest markets globally. In these markets, we already have experience. We have brand presence. We have teams working on them. We have marketing material. We have everything that it takes to make those a significant part of our portfolio of growth countries. Now that marketing is opening there and enabling us to work under local regulations, we see this as a significant, let's say, the most significant global opportunity alongside the U.S., and we're planning to launch in all of them, obviously subject to regulatory approvals. In Germany, we launched sports. We're in the process of getting gaming licenses in Germany.

We have been active in the market in Germany for the last 20 years. We know it very well. Ontario, Canada, we've also been there since day one of the company. Netherlands is a market that we were in. We had a really nice piece of business there that closed down for a period, and we're working on getting a license and relaunching there during the summer. We really see this as a medium to long-term growth potential for the group that we're starting to focus as these markets open up for us.

Mark Photiades
Equity Analyst, Canaccord Genuity

Okay, thank you.

Operator

Again, if you would like to ask a question over the telephone, please signal by pressing star one on your telephone keypad. We will pause for a moment to allow everyone an opportunity to signal. At this time, we have not received any further telephone questions. I will now hand over to Rosie for any questions from the webcast.

Speaker 9

There are no questions on the webcast. I'd like to hand back to the speakers for any additional or closing remarks.

Itai Pazner
CEO, 888 Holdings

Okay. Thank you everyone for joining us today. As you heard, 2021 was a fantastic year for 888. Entering into 2022, we're starting with a positive momentum, and we're really excited about the long-term growth plans ahead of us. As you heard, there are many of them, including William Hill, further markets, U.S., and more opportunity. We look forward to updating you on all of these again very soon. Thank you very much again for joining us.

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