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ESG Update

Jun 28, 2022

Nick Ashworth
Director of Investor Relations, National Grid

Hello, and welcome to today's webcast on National Grid's Responsible Business Report. I'm Nick Ashworth. I head up investor relations here at Grid, and I'll be today's host for the call. Firstly, I just wanna point your attention to the cautionary statement at the front of the slide deck. Shortly, you're gonna hear from our CEO, John Pettigrew, who will present the key highlights from this year's Responsible Business Report. Afterwards, he'll come and join us for a Q&A session, where we'll be joined by Duncan Burt, our Chief Sustainability Officer. To ask a question, please can you populate the ask the question box at the bottom of the webcast, and submit that? That's gonna be open all the way throughout today's webcast.

If you'd like to be attributed to the question, please put your name in the question as well. Questions will come to me, and I'll read them out through the Q&A session to John and Duncan. A couple of housekeepings. Materials will all be on the IR website when the presentation's over, and of course, if you need more information, me or the IR team will be available for that after the event. Without further ado, we'll start the presentation, and I'll hand over to our CEO, John Pettigrew. John?

John Pettigrew
CEO, National Grid

Well, thank you, Nick, and hello and welcome to everyone who's dialed into the call today. 18 months ago, we launched our Responsible Business Charter. Our objective is to articulate what responsibility means to us and underpin our vision to be at the heart of a clean, fair, and affordable energy future. The rapidly changing political landscape means this vision has never been more important as we work with governments and other energy companies to strengthen energy independence and to deliver net zero. Our second Responsible Business Report, published on June 7th, demonstrates the progress we're making with those commitments across five pillars on our journey to net zero. Some of the highlights from last year include advocating for action to mitigate climate change on a global platform through our role as a principal partner at COP26, launching our U.S.

Northeast Clean Energy Vision, which aims to deliver a more affordable energy future through a hybrid of electric and clean gas infrastructure, the early return of GBP 200 million from our interconnector business, helping to reduce customer bills, record levels of capital investment in critical infrastructure, and new community investments in both the U.K. and across our U.S. jurisdictions. In an increasingly challenging macro environment, the well-being of our people and the communities we serve has never been more important. With that introduction, I'll take the next few minutes to look at each of the five pillars of our Responsible Business Charter, picking out some of the highlights of the last year as well as our future plans. Starting with the environment. As one of the world's largest publicly traded utilities, we have a duty to share our expertise and show leadership around the energy transition.

One of the ways we can do this is by focusing on reducing our own emissions and putting together a credible roadmap setting out our journey to net zero. We've already reduced our own greenhouse gas emissions by 65% since 1990. Across our networks business, combined scope 1 and scope 2 emissions last year were 5% lower than the prior year. This was driven by actions including a targeted program on electrical equipment where we reduced SF6 emissions by 18%, and our continued gas leak-prone pipe replacement program, which has reduced methane emissions by 4%. While we made good progress on the emissions that are within our own control, it won't always be a linear path as this past year has shown.

One of the most significant contributors to our scope 1 emissions is our requirement to supply electricity to the Long Island Power Authority using fossil fuel power generation. In the last year, with Long Island requiring greater generation to meet energy demand in the state, our total scope 1 and scope 2 emissions were up by 8% to 7.5 million tons, even while emissions from our core networks were down. We're working with LIPA to transform our generation fleet and looking for ways to replace existing thermal plants with newer, cleaner forms of generation like renewables or battery storage. While the path isn't always straightforward, I'm confident in our ability to reach our group target of an 80% reduction in scope 1 and 2 emissions by 2030 and getting to net zero by 2050.

Moving to our scope 3 emissions, we announced in May last year a new SBTi-aligned target to reduce these emissions by 37.5% by 2034 from our 2019 baseline. We're taking action to reduce these emissions. For example, in the U.S., we offer energy efficiency assessments for our customers as well as financial support for more energy-efficient home appliances, heat pumps, and small and smart business control systems. However, with 80% of these emissions coming from the gas and electricity we sell to our U.S. customers, we saw a 4% increase last year, largely driven by a rebound in demand as economies recover post-COVID. Our focus is to continue to drive energy efficiency alongside decarbonizing our networks to deliver the emission reductions that are needed.

Longer term, we recently published our Northeast Clean Energy Vision, setting out a pathway to a fossil-free network in the U.S. by 2050. The plan sets out four pillars: to continue to increase energy efficiency, eliminate fossil fuels from our gas networks, give customers tools to maximize benefits of pairing electric and clean gas solutions, and support targeted electrification of heating where it's cost effective to do so. Through this hybrid approach, the average consumer is expected to save 15%-20% on their energy cost per year compared to a full electrification approach. We're hosting an investor event in New York on July 19th, which will focus on this topic. In the year ahead, we're working on a number of new demonstration projects to support this vision. Well, to reach our climate milestones.

This will be put to a shareholder vote at our annual general meeting next month. Alongside the work that we're doing to reduce our emissions, we're also enabling the energy transition for all in a way that ensures an energy future that's clean, fair, and affordable. We have a crucial role to play in delivering the critical infrastructure, the decarbonization of electricity networks, the electrification of transport, and the decarbonization of heat, and we're acting now. We announced full- year results in May that GBP 24 billion, more than 70% of our GBP 30 billion-34 billion investment program over our five-year framework, is investment in the decarbonization of energy systems aligned to the EU Taxonomy. This includes most of our electricity investment across transmission and distribution, including connecting clean sources of generation, such as renewables and nuclear.

It also covers the investment that reduces emissions in our gas networks, such as our leak-prone pipe replacement program. This makes us one of the FTSE's biggest investors in the delivery of net zero, and this truly sets us apart as the energy transition company. Turning now to our second pillar, people. A huge focus in the past year has been on creating a truly diverse, equitable, safe, and inclusive environment, where all our colleagues feel that they belong and can achieve their full potential. As part of this, we were pleased to welcome Natalie Edwards to National Grid this year as our first Chief Diversity Officer. Last December, we launched our first- ever set of group-wide diversity, equity, and inclusion commitments using feedback from an extensive listening tour, as well as from our annual colleague survey.

We also introduced diversity measures for leaders as part of their remuneration incentives, with a particular focus on the diversity of new hires and leavers. Against the goals that we set in our Responsible Business Charter, we're making significant progress. With 50% diversity in our senior leadership team and over 50% diversity across hires and new talent programs. Alongside bringing in new talent, investing in our colleagues and having a skilled workforce is fundamental to delivering a safe and reliable service. On average, our employees spend a full week every year training, and we've recently launched a new program to identify and develop our next generation of leaders. In the U.K., we have no material gender pay gaps between colleagues working in comparable roles, and we've seen improvement in the reported gender pay gap in the U.S. this year.

Now, we know there is still more to do. As our charter sets out, our ambition is to achieve equitable pay across all of our workforce. Moving to our third pillar of focus, communities. Clearly, over the last year, the world in which we operate has seen major changes, with Russia's devastating war on Ukraine, a global economic slowdown, and rapidly rising inflation. We remain committed to delivering secure, reliable, and affordable energy for the 14 million customers we serve in the U.K. and in the U.S. Our networks continue to maintain excellent levels of reliability at over 99.9% across both transmission and distribution. For example, in our U.K. electricity distribution business, our industry-leading performance means that our customers will experience on average only one outage every two years for less than 24 minutes.

This reliability has been despite a number of challenging storms in recent years, with field teams responding rapidly to quickly reconnect affected customers. We do this with affordability always at the forefront of our minds, and never more so than today. In the U.K., we worked with Ofgem this year on the early return of GBP 200 million to customers from revenues earned above our regulatory cap. We've also committed GBP 2 million to Citizens Advice and the Fuel Bank Foundation to support their important work, providing advice on managing and reducing customer bills. While over in the U.S., our long-term partnership with HeartShare Human Services of New York is helping 120,000 families with their heating bills. In Massachusetts, we've implemented more than $1.3 billion in energy efficiency measures over the last three years.

We continue to work hard to drive further social and economic benefits in the communities that we serve. In the last year, we've contributed over GBP 80 million to community initiatives. For example, we launched Project C in New York, partnering with communities to make sure our economic and social role has the greatest possible impact. This includes our work with the Northland Workforce Training Center, which focuses on developing skills among minorities in the fields of manufacturing and energy. We've built on the early success of our Grid for Good program, which is designed to improve social mobility for disadvantaged young people.

This has seen us working with local charity partners in both the U.K. and in the U.S., and to date has supported nearly 4,000 people through areas such as training and mentoring to develop early- career opportunities at National Grid and our wider supply chain. To deliver this increase in community support, I'm proud of the commitment of our people, which has led to an almost 30% increase in volunteering hours. Alongside this work, we've also published our Fair Transition statement. For us, a Fair Transition means that no one is left behind. Everyone should share in the benefits that the energy transition brings, like access to clean energy, health, job opportunities, and economic development. The statement sets out where we can take a leading role to hear your feedback as we develop our Fair Transition strategy. Turning now to how we support the economy.

We delivered a record GBP 7 billion of investment in critical energy infrastructure last year, with GBP 3 billion invested in the U.K. and GBP 4 billion across our U.S. businesses. To support our capital investment program, we've successfully raised GBP 2.5 billion in green financing instruments, including our largest ever green bond of EUR 850 million. Our capital investment program supports 30,000 jobs across our businesses, as well as a large and diverse supply chain of over 8,000 suppliers. We recognize that this supply chain is an extension of how we operate as a business, and we engage with suppliers on workforce diversity and climate change. This includes our role on the steering group of Utilities Against Slavery.

This is an initiative aimed at raising awareness of the potential risks of exploitation in the sector and building capability and knowledge to mitigate these risks. We've seen the percentage of our suppliers with carbon reduction targets increase to 54% from 49% and are on track to meet our commitment of 75% of our key suppliers by 2030. We continue to invest in innovation, with National Grid Partners investing GBP 93 million last year in new startup companies that will help to deliver value for customers now and into the longer term. Finally, governance. From transparency and culture, to making sure we have a diverse leadership team, we're committed to the highest standards of corporate governance and making sure we apply best practices.

In the past year, we've reviewed the governance framework and evolved our committees to better facilitate our progress with our sustainability commitments and our responsible business aims. Our senior leadership play an essential role in setting the right culture. Diversity is core to our business at every level, and following recent changes to the board, diversity is now at 54%. Underpinning our approach to culture is our code of ethics, which helps our colleagues to always do the right thing and sets frameworks, policies, processes, and governance structures for important topics across our business, including acting responsibly in everything we do, our expectations of our people and their behaviors, and how to address conflicts of interest. One way to achieve this is through our global ethics training program, which was completed by over 95% of colleagues last year.

Those are just some of the highlights that I wanted to cover, but there is much more in the report itself. We welcome your feedback as we continue to make the report as impactful as we can. This is a journey, and as I said, it won't be a linear path to meet our commitments, but as we move forward, we have great confidence in meeting our near, medium, and long-term targets. You'll be able to track this progress through our annual Responsible Business Report, our TCFD disclosures in the annual report on our Climate Transition and Fair Transition Plans. We'll continue to advocate with all of our stakeholders for a clean, fair, and affordable energy transition where nobody is left behind. Thank you for listening. Now together with our Chief Sustainability Officer, Duncan Burt, I'm very happy to answer your questions.

Nick Ashworth
Director of Investor Relations, National Grid

Thank you, John. Thank you for the presentation. Please come over and join us. It's now time for the Q&A. As John said, we're gonna be joined by Duncan Burt, our Chief Sustainability Officer. As a reminder, to ask a question, there should be an ask the question box on the bottom of your webcast screen. Please type in your question there. If you'd like it to be attributable, please put your name in there as well. Send it through, and I'll happily ask the questions for you to John and Duncan. With that said, we have got a few questions coming through already, which is great. Please keep them coming. We'll start with the first one.

How do you go about setting your scope 1 and 2 targets? For example, why 2050 for net zero?

John Pettigrew
CEO, National Grid

Well, why don't I start, and then perhaps Duncan can add. We're very thoughtful actually about setting the targets for National Grid. We want the targets to be ambitious, and we want them to be aligned with the states that we're operating in the U.S., and with the U.K. government targets. We're also, we want to make sure that those targets, as well as being ambitious, were deliverable. What we've set out in our Responsible Business Report, that hopefully people have had a chance to read, is the clear actions that we're going to take to deliver on those targets. Of course they're aligned now as well to SBTi, as well. For scope 1 and 2, for example, we've been very clear about our target of getting less than 2% against SBTi.

Actually, we're not resting on our laurels either. That's at the group level. Within the individual business level, Electricity Transmission, our Electricity System Operator, WPD have all been able to align to less than 1.5%. What we try to do is set out an ambitious set of targets, but with real actions behind them that makes people confident that actually we're going to deliver on them.

Duncan Burt
Chief Sustainability Officer, National Grid

That's right. That discipline of delivery, as you say, John, what that breaks down to in our targets is we're really then looking at what we know and understand and can do now. The measures we're taking in investment to connect low- carbon renewable generation onto our networks and onto the grid. We're looking very closely at national and state plans, whether they're like the work of the Climate Change Committee in the U.K., and analyze that would translate into our own activities in the sector. We're also looking internationally at things like the International Energy Agency and their standards such as that developers should have net zero carbon power grids by 2035.

In terms of delivery, we've had a lot of focus from the board and the exec on this as we've gone through the preparation of those plans. We're trying to decide where we're certain and where we can connect, and where we need to invest in innovation and longer-term discovery to achieve a really affordable price point for the delivery of that transition. Something like SF6, sulfur hexafluoride, where we're having to invest long term to take that greenhouse gas out of our assets.

For the moment, that's strong partnerships with some of the big equipment manufacturers like Hitachi and Siemens, and then we're measuring how those innovation projects go, and then we expect to shift into delivery and accompany that with regulatory funding for that change as we get into the middle and the back end of that decade. The plan is built up with that, with some solidity and certainty, with principles and alignment with national and international standards and expectations, and then where we need to push innovation. All of that goes without saying feeds is a foundational within our business plan preparation.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah.

Duncan Burt
Chief Sustainability Officer, National Grid

It all feeds into the business plan and then through the normal performance and reporting process.

Nick Ashworth
Director of Investor Relations, National Grid

Okay. Thank you. Look, as a follow-up to that, then I think it's been widely recognized that National Grid has set out clear 2030, 2040, 2050 emissions reduction targets. Do you have shorter-term milestones? Can you talk to those?

John Pettigrew
CEO, National Grid

Yes. I mean, the simple answer is yes, of course we do. We've set out sort of the medium and long-term objectives. Actually, if I go into my sort of own leadership team, for example, then this year, one of the things I'm really pleased that we've done is we've formalized the objective setting around climate change in terms of remuneration and objectives.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah.

John Pettigrew
CEO, National Grid

20% of the long-term incentive program that we've got here at National Grid is going to be linked to climate targets. They're very specific, so in three years' time, we will reduce our CO2 emissions by X percent. That aligns to what we need to do in order to hit our 2030 target and ultimately our 2040 and 2050 target. Yes. Just taking it one step further, Nick. Within our businesses, I review each of National Grid's businesses every month, and each of them has a scorecard, and within that, there are specific targets around climate change for this year in terms of what they need to deliver to align with the three years and then, further and beyond that.

Nick Ashworth
Director of Investor Relations, National Grid

Okay. Very clear. Thank you. Changing tack slightly. We had a question around affordability.

John Pettigrew
CEO, National Grid

Mm-hmm.

Nick Ashworth
Director of Investor Relations, National Grid

So it's clearly very much front of mind at the moment in both the U.K . And the U.S. Can you speak about how we are balancing that against the investment requirements to meet the targets that we set out?

John Pettigrew
CEO, National Grid

Yeah, I mean, first of all, I think everybody in the industry and society more broadly is very conscious about the impact that energy prices are having on people. You know, a lot of people are genuinely struggling to pay their energy bills. As a consequence of that, we've been thinking very carefully about what we can do. You know, I've said to investors and customers many a time, we're a very small part of the bill, but that doesn't negate the fact that we have a really important role to play in helping to support customers.

This year, for example, you would have heard in my remarks, we were very pleased to approach the regulator and ask if we could return GBP 200 million of additional revenues that we collected from our interconnectors business that normally would go back in several years' time.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah

John Pettigrew
CEO, National Grid

Recognizing the challenges that customers have today. We've got a GBP 400 million efficiency program here in National Grid, of which we delivered GBP 170 million this year, which is all about how do we drive efficiency and innovation to make sure that our part of the bill is as low as it possibly can be. I'm really proud of the fact that WPD, our electricity distribution now in National Grid, has set out a five-year plan that's been reviewed by the regulator that will increase capital investment by 27% over the next five years, but will hold the bill broadly flat for our electricity distribution business. Probably more importantly than all of that actually is National Grid has got a massively important role in enabling everybody to have access to clean energy.

We're investing GBP 30 billion-GBP 35 billion over the next five years to ensure that we can connect that offshore wind, and solar and storage and all the different technologies so that we can get to the energy transition that we need, when you couple it with fossil fuel prices today, you know, that's gonna help customers as well in the longer term.

Nick Ashworth
Director of Investor Relations, National Grid

Actually, maybe I can bring in Duncan here as well, just expanding this a little bit. Actually, John, in your speech, you talked a little bit about the fair transition report. We're talking about going out and canvassing views. The question is, will National Grid turn the principles set forth in its report into actual commitments and measurable goals? If so, when?

Duncan Burt
Chief Sustainability Officer, National Grid

Yeah, I think it's fair to say, John, absolutely we will. You don't let me do anything without clear targets and measurables. We'll understand whether we've got the balance and the prioritization right in those areas we're looking at, and then we will convert that into a series of actions. Some of those will be commitments, and some of those will be measurable steps we want to take on the road in those priority areas that you help us form. We've also flagged we expect to update the Responsible Business Charter at some point, both to reflect the change in the portfolio with Western Power Distribution coming in. I can see a big build on some of our Fair Transition work within an update to the Responsible Business Charter.

Nick Ashworth
Director of Investor Relations, National Grid

Bringing WPD into the group, and we've announced the sale of 60% of National Grid Gas as well. Does that change any of our targets, our commitments in the medium term?

John Pettigrew
CEO, National Grid

It doesn't change our commitment and the trajectory that we're on, but it will mean we have to update some of the foundational data in there, as you say. We'll take National Grid Gas out because we don't have operational control of that business. Under all of the external benchmarks, we would remove those emissions. We will bring in electricity distribution and that changes it obviously. They've got a huge role in decarbonization for the communities they serve. Very significant amount of low-carbon generation connecting onto those networks. We think it will be an acceleration of the trajectories we already published in the Climate Transition Plan.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah.

John Pettigrew
CEO, National Grid

I mean, just worth saying next, one of the things we put in our business plan for WPD is over the next five years to give access to the network to 1.5 million EVs and 600,000 heat pumps. Again, that's gonna have a massive impact in helping to decarbonize the U.K. You know, hopefully we'll get the regulators to support that. That will help with our trajectory as we go forward as well, and you'll see all that as we set that out in our targets next year.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. Keeping with affordability and sort of a bit closer to time, given the issues in Ukraine, again, you mentioned in your speech just, do you have any concerns around security of supply for this winter, electricity or gas?

John Pettigrew
CEO, National Grid

I think, I mean, just in the context of today's discussion, National Grid has always thought about the trilemma and the balance between delivering decarbonization, affordability, and security of supply. Clearly with the events, the terrible events that are going on in Ukraine, everybody's been very focused on what are the implications for security of supply, and that has sort of been brought to the fore of the three sort of legs of the triangle. It's probably worth just saying for the U.K., you know, about 46% of our gas comes from Russia, so we're not hugely dependent on it, and that's very different to Europe, where Germany and Italy and others are 40% + dependent on Russian gas. There is likely to be some knock-on effect. At the moment, there is no security supply issue.

The Electricity System Operator actually is gonna give an early view of what the winter looks like at the end of July, and then we'll do its usual winter outlook report at the back end of September. You may have seen, actually, I'm sure people would have seen in the press that Ofgem has asked the Electricity System Operator to think around some contingencies for scenarios in which, you know, potentially Russia stops exporting gas to Europe. That'll have a significant impact in Europe and therefore knock-on effects for the U.K. At the moment, when we look to the winter, security of supply looks very similar to last year.

You know, it's prudent, as you'd expect, for the U.K. government to say, "Well, let's just do some what-if scenarios." One of the things that, again, people might have seen in the press is the Electricity System Operator's recently contracted for some additional generation, fossil fuel generation.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah

John Pettigrew
CEO, National Grid

which normally would be closing actually in this coming winter, but actually we're looking to extend the life of that just as an insurance policy against any sort of potential contingencies.

Nick Ashworth
Director of Investor Relations, National Grid

Okay. Actually, we've got a question on governance. Actually, part of it I think you've already answered, but I'll read it all anyway, 'cause I think the second half is something you touched on in your script. Are ESG criteria success part of the executive remuneration policies? Is there dedicated board members or board committees explicitly responsible for ESG climate policy oversight? I know you mentioned in your speech that the governance and the committees have evolved a little bit this year. Can you talk a little bit to that?

John Pettigrew
CEO, National Grid

Yeah, I'll talk more fully about the connection to objectives and incentives as well. We've actually done a review this year of our remuneration policy, and it's actually going to a vote at the AGM next month. Within that, as I said, we formalize the objectives that we set for leadership, and they're cascaded right through the organization for ESG and actually the broader responsibility objectives that we've got as National Grid. 50% of our short-term APP targets will be linked to ESG measures. As I said, 20% of our long-term incentive will be linked to ESG measures, and that's outside of everybody in National Grid has individual objectives, and some of them will be covering ESG as well.

I mentioned in my remarks that actually, since Paula became chair, we have done a review of our governance to make sure that it is best practice and fit for purpose as we move forward as an organization. One of the things we've done is actually expanded the scope of what was our safety committee to be safety and sustainability, and that includes all aspects of ESG. Actually our governance around nominations has also been expanded to include ESG aspects as well. I think actually I feel very comfortable. Actually, we've got the right focus at the board, and we've got sub-committees of the board now spending a lot of their time providing support, guidance, advice, and critique of management and what we're doing to deliver on the Responsible Business Charter.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. There are two or three questions actually related to our U.S. business. Let's move across there for a couple of questions. I've got one saying, "I see that New York and Massachusetts are pushing for greater levels of electrification of heat. Does your clean energy vision align to this?" Maybe a little bit more detail on the clean energy vision, please.

John Pettigrew
CEO, National Grid

Yeah. I was really pleased actually, a month or so ago to launch our fossil-free vision future. That's because there's been a lot of focus on decarbonization of generation and decarbonization of transport, and everybody's, you know, admitted, I think, that decarbonization heat is the tricky one. We actually spent an extensive amount of time really thinking through what a roadmap might look like for decarbonization of heat, in our jurisdictions in the U.S. What we've set out, I think, is a very pragmatic, and ultimately a hybrid solution to reflect what we see in those jurisdictions, the geography, the climate, but also the fact that there's a huge amount of investment has gone into these gas networks that potentially could be repurposed.

The fossil-free vision is one that effectively, first and foremost, leads with, you know, more energy efficiency because it's the most effective way of reducing the impact on the climate. Secondly, it advocates for, you know, a mixture of electric and clean gas solutions.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah.

John Pettigrew
CEO, National Grid

'Cause not always will a clean gas or electric solution be right. A hybrid solution. It advocates for some parts of that world to be fossil-free gas, which is either renewable natural gas or hydrogen. And where it makes sense economically, it advocates for electrification. Ultimately, our vision is one which will be a mixture of zero fossil fuel gas, electrification, energy efficiency. It aligns, I think, with the discussion that's going on in both Massachusetts and New York. We're at a point in time, actually, where both states are in consultation effectively about what is the roadmap and what is the role for gas in a net zero world. In Massachusetts, there's a process called 20 by 80, where each of the gas distribution companies have been asked to input how they see that roadmap.

That's been provided to the DPU in Massachusetts, and we're due to hear back from them later on this year. In New York, they're running a consultation as part of the CLCPA. We're using the fossil-free vision that we set out to input into that consultation. You know, ultimately, we do think that there's real benefits in thinking through the vision that we set out. Potentially it saves customers $800-$1,000 per year versus full electrification. We know that full electrification is incredibly difficult in urban areas and for certain business processes and industrial processes. We're very pleased, actually, with the way that it was received.

A lot of people are leaning in to understand it, and we're using that as part of the debate that's going on in both states to really set out a clearer roadmap for the decarbonization of heat.

Nick Ashworth
Director of Investor Relations, National Grid

The timescale. What's the process from here around New York and Massachusetts solidifying their views on this?

John Pettigrew
CEO, National Grid

Yeah. Broadly, I think we'll get a much clearer view about it sort of the end of the calendar year. Massachusetts, I think, is aiming for the end of the calendar year, and New York had a similar timeframe. I don't think it's exactly set, Nick, but broadly, I would hope in the next 12 months we get a lot more clarity about where the states are at and what that means for us. As I said, really pleased with the way that the vision we've set out has sort of been landed within the state.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah. No, indeed.

Duncan Burt
Chief Sustainability Officer, National Grid

I think it's important to add, John, I mean, as technology neutral as it stands, that process runs this year, we'll continue to update and align that plan, yeah.

Nick Ashworth
Director of Investor Relations, National Grid

I've got a couple of technical questions. I don't know if you two are the right people for it, but I've got them, so I'm gonna ask them. We mentioned a 100% fossil-free gas network by 2050 at the latest, with a proportion of the network transporting 100% green hydrogen. Can you safely deliver hydrogen to household without a full retrofit of the piping system of each home? Do you wanna have a go? John?

John Pettigrew
CEO, National Grid

Most of the studies that have been done in Europe, U.K., and U.S. suggest that actually around about 20% by volume of hydrogen can safely be conveyed without changing domestic appliances. To get to 100% hydrogen in the pipeworks, it depends on which pipeworks we're talking about, to be specific, Nick. If it's the plastic network that has been put in place in the distribution, then actually it is pretty much fit to go. If it's one of the old iron or steel networks, then it may need some work, particularly around joints, particularly around compression, 'cause you'll probably need to deliver hydrogen at a higher compression.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah.

John Pettigrew
CEO, National Grid

That's some of the work that we've been doing, and I referenced some of the demonstration projects that we're working on. The answer is slightly more complicated depending on the nature of the technology that you're looking to use.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. Given the success of that answer, I'm gonna plow on with the next one, which is, this is from Elchin from MSCI: Where do you see a greater potential to decarbonize gas grids, RNG or hydrogen?

John Pettigrew
CEO, National Grid

Well, I'll start and then Mike.

Duncan Burt
Chief Sustainability Officer, National Grid

Yeah.

John Pettigrew
CEO, National Grid

I mean, I think it's a function of actually, you know, as always with these things, how the technology develops and how prices come down. What we do know from the work that we've done in the U.S. is that there is certainly sufficient RNG to meet the needs of our fossil-free vision. In order for that to happen, we'd need to develop both the supply side and the demand side. One of the next steps for us on RNG is to work with regulators and policymakers to potentially encourage the development of RNG so that it's captured efficiently and then transported through our networks.

You may have seen in some of the work that we did and some of the announcements we made that potentially having a clean- gas procurement directive with a target from our regulators over the next few years might be quite helpful in really encouraging the supply side to continue to innovate, to drive costs down. Similarly, on the hydrogen side, we've done an extensive amount of work. You know, we all know that there will be times in a 100% renewable electricity world where there will be surplus renewable electricity, and that potentially could be used very effectively to produce hydrogen to support heating and other things. Also potentially green hydrogen could be, you know, a very efficient solution as renewable generation costs keep coming down.

what we try to do is set out, in a way, a roadmap, but not be too definitive about exactly the percentages, because both these things are new technologies that we'll need to develop over the next few years. Anyone-

Duncan Burt
Chief Sustainability Officer, National Grid

Yeah. As you say, John, it's very flexible between the two, but the early lift on that is all done with RNG, with hydrogen first in pilots and then coming in later. As John says, it's very flexible, and we can't understate that a lot of the work on that heat strategy is done by a big additional push into energy efficiency, which I think no one globally is gonna disagree with that. Energy efficiency is always the cheapest way through it. As you look at it, actually, we think it's quite an easy strategy for consumers to adopt with a lot of air- source heat pumps actually coming in and taking the weight of demand out of those shoulder months when it's chilly.

Actually you can use that air- source heat pump for air conditioning in the summer and then for mid-level heating as you come into the winter as well. It's quite flexible, quite easy to gradually move to that from an existing gas-dominated heat sector.

John Pettigrew
CEO, National Grid

Can I just make one other point, Nick?

Nick Ashworth
Director of Investor Relations, National Grid

Yes, of course.

John Pettigrew
CEO, National Grid

'Cause people ask quite a lot about the difference between, you know, why green hydrogen and why blue hydrogen. And actually, you know, in different geographies, you might have different outcomes and different solutions. One of the things we have learned, I think, over the last 12 months is the solution is likely to be a hybrid and very unique to the circumstances of where that solution is being put. In the U.K., for example, because we've got the old sort of oil and gas, there is a perfect solution for blue hydrogen in the early years, and you've seen that being adopted as part of the U.K. government strategy. That may then be superseded by green hydrogen, but certainly you can expect to see blue hydrogen, I think, in the U.K.

In the Northeast of the U.S., where we operate, actually blue hydrogen is less likely because there's no obvious place in which you could store the CO2, and it's, you know, it comes in huge volumes, and therefore the transfer cost of that is likely to be high. It's more likely to be a green hydrogen solution there. It's a question I get asked a lot about the difference between the two, and sometimes it's just about the geography and what's available in those places.

Nick Ashworth
Director of Investor Relations, National Grid

Thank you. I see new questions keep coming through, so thank you very much for that. As a reminder, just type it into the ask the question box at the bottom of the webcast and send them through, and I'll happily continue to ask them. I've got two or three on diversity, so I'm gonna group them together. If I can start with a definition, maybe this one's for you, Duncan. How do you define diversity for senior leadership?

Duncan Burt
Chief Sustainability Officer, National Grid

Yeah, we define it as any protected characteristic. I think, John, we really want to break that down as we get more into this, because at the moment, we've hit that 50% already as per John's speech at the beginning. I think we'll now start to section that out into gender and other protected characteristics where we want to make sure we're getting it right. Our overall aim is that we reflect the communities that we serve. You can't ask for anything other than that. For the moment, it is simply the protected characteristics.

Nick Ashworth
Director of Investor Relations, National Grid

Maybe one for you, John. What are the key objectives of the Chief Diversity Officer within National Grid? You mentioned Natalie's just joined. Actually, she's been here over a year now. Will the position join the group executive committee?

John Pettigrew
CEO, National Grid

First of all, I'm just delighted that we've got Natalie. You know, fundamentally, our objective is to support each of my business leaders and their executive committees in ensuring that we achieve the objectives that we've set. We've set some short-term objectives, as Duncan has just referenced. You know, I want 50% of my senior leadership group being diverse, and we're very near to that, so we'll go down to the next level in terms of things like ethnic minorities. But also we've got a much bigger challenge, you know, as an industry where we come from a traditional background, which hasn't historically attracted diverse people from diverse backgrounds. We're going right back to the schools.

As well as supporting the leadership team in their sort of day-to-day targets, what I've asked Natalie to do is go right back to the beginning. How do we attract people from school level through universities into the energy sector and ultimately into National Grid? What are the programs that we need to put in place? What are the education processes we need to put in place? It's about building a pipeline so that ultimately we get to that objective of being reflective of every single community that we work in. We're doing really well at the top level at the moment, to be honest, and we're doing really well with the programs. We've got a long way to go before we actually are truly reflective of each of the communities we serve.

Natalie's role is to help me, the group executive, and the executive teams of each of the individual businesses in National Grid to achieve those objectives. She reports into the HR director, which I think is right, but has a huge amount of time, both at the board, with our People and Governance Subcommittee, with me personally, and with the group executive. It is, you know, you've got a sense from the Responsible Business Charter, it's one of our key priorities and, you know, Natalie is a key resource in helping us deliver.

Duncan Burt
Chief Sustainability Officer, National Grid

John, it's easy to slip into the numbers and that outturn delivery, but I think if Natalie is here as well, she'd be talking about creating that inclusive culture across the organization, wouldn't she?

John Pettigrew
CEO, National Grid

Yes.

Duncan Burt
Chief Sustainability Officer, National Grid

This isn't for us just a numbers game. It is about, you know, that's how we can measure it, but actually the deeper measures are really around the culture of the organization, whether people feel that they can bring their whole self to work, and whether we have created that inclusive culture where people can see who they want to be, and where they feel that they can really bring their whole self and work in an environment which welcomes them.

John Pettigrew
CEO, National Grid

Awesome.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. I've got two or three more questions. Again, if you want to ask. As I say that, new questions pop in. Fantastic. Thank you. Moving to biodiversity, maybe this is for you, Duncan. Biodiversity and habitat. How is the longer term improvement work progressing? Will the sale of U.K. gas transmission assets or the purchase of WPD affect your land footprint, and what can you do here?

Duncan Burt
Chief Sustainability Officer, National Grid

It's a great question. I think at the top line, we welcome the additional attention on this at the moment as well. We have a proud heritage in our own land holdings for things such as the nature centers that we've got in Electricity Transmission in the U.K. You know, the shift to WPD coming in, I don't know the precise numbers, but I think it will increase our operational land holding slightly. We will look at the targets in that light. We're also working very closely on the Taskforce on Nature-related Financial Disclosures, the TNFD, which we expect to start coming out and maturing next year.

We hope to be an early mover on that subject to discussions at the committee and the board as to how that fits with our broader strategy to increase biodiversity. There's a lot going on in this space. We think it's very positive. We think it also overlaps into our offsetting strategy as well, where we want to stay local, and look at things which are gonna be beneficial to ecosystems alongside simply, you know, something that is recordable for carbon.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. Thank you. This is the one I was going to go to next. Can you please discuss the role of an independent system operator, along the journey to net zero, and National Grid's role within the FSO vision, and also the timeline, regarding the system operation?

John Pettigrew
CEO, National Grid

Well, it's in there. In terms of, let's just do the timeline in terms of the creation of the system operators. We're really pleased actually to get to a position as part of the British Energy Security Strategy for the decision to be made to move forward with the Future System Operator. You know, given the role that the Future System Operator will have, we think it's absolutely right that we now step forward and take that to a position where it's independent of National Grid. We look forward to seeing that as part of the energy bill when it goes through Parliament pretty soon. In terms of the timescales, in the strategy documents, the aspiration was to get it done by 2024.

We will certainly work to do it in those timescales, if not quicker. Obviously, you've got to go through the energy bill, and then there is a degree of work that we need to do to separate out the system operator from the rest of National Grid. We're very supportive of it and the role it's going to play. In terms of the energy transition, I guess I'll split it into two. There's a medium-term objective that the system operator set out, which is by 2025 to be in a position where it can operate the network with zero- carbon generation. They've been doing a huge amount of work developing new tools and products to be able to be in a position where they're able to do that.

They're very much on track to doing that. Longer term, of course, this Future System Operator will play a massively important role in advising government, but also setting out the integrated plan for the U.K. to link the offshore wind with the onshore transmission development. Actually, we're expecting this week to see what's called the Holistic Network Design, which is the first time that everybody will be able to see what an integrated solution looks like to deliver the 50 gigawatts that the U.K. government has set out as its strategy. The Future System Operator has been working closely with the transmission owners, which is National Grid, ScottishPower, and SSE, as well as BEIS, in developing that integrated plan. I think that'll be the first time people will have a sense of what's the infrastructure that needs to be built.

It will address to a certain degree, I think, one of the concerns that people had, which is all these linear connections to offshore wind. Trying to increase the coordination between the offshore winds and where they connect to the onshore transmission systems.

Nick Ashworth
Director of Investor Relations, National Grid

Great. Thank you. We're jumping around a little bit. Actually, this is back to a Fair Transition, a just transition. We've talked a little bit about this, but it's worth asking the question here, can you address the just transition for your workforce, including how you're engaging with organized labor in the U.S. to make sure workers have the information they need about future job expectations?

John Pettigrew
CEO, National Grid

Yeah, I mean, I'll do it for both the U.K. and the U.S., actually. You know, for National Grid, it is massively important that we work closely with our trade union colleagues. You know, it is a partnership. We cannot deliver the work that we need without having the skills that our union colleagues provide. We spend quite a lot of time actually, both on the U.K. and on the U.S. side, articulating exactly how we see the networks evolving and the skill sets that we're going to need to support that. In the U.S., for example, as we've launched the future fossil-free gas vision, we engaged extensively with the unions, and they've been absolutely fantastic, actually, in supporting us and recognizing that actually it will require some skills to be developed.

Actually, we've got a huge source of really skilled labor that has got the capability to develop to support that vision. Actually, one of the principles that we set out when we put the vision in place was, one, we wanted to be affordable for our customers, but we also wanted to make sure that we were not only creating new jobs, but also we were protecting the existing jobs. Of course, the unions were very supportive of that. It's something we work very closely with them on that.

Duncan Burt
Chief Sustainability Officer, National Grid

I think there's a broader point there that, I mean, our role in the energy transition is a source of huge pride for colleagues right across the business, isn't it? The Fair Transition work we did was developed by a whole set of internal colleague workshops alongside a number of critical friends, organizations that we work with externally. We've built through our work as a principal partner for COP26 last year and into this year, we've built an internal climate champions network, which is delivering a lot of the horsepower into our work on this.

Nick Ashworth
Director of Investor Relations, National Grid

On to a slightly different topic, and we don't have our treasurer or our CFO here, but green financing.

John Pettigrew
CEO, National Grid

Mm-hmm.

Nick Ashworth
Director of Investor Relations, National Grid

Given clear group efforts to be aligned with EU Taxonomy disclosures and KPIs, in addition to existing green bond standards, do you anticipate also issuing debt under the EU Green Bond Standard once finalized?

John Pettigrew
CEO, National Grid

I suspect the answer to that is yes, but I'm gonna be honest, Nick, and say without Andy sat next to me.

Nick Ashworth
Director of Investor Relations, National Grid

Absolutely fine, yes.

John Pettigrew
CEO, National Grid

I would have to double-check. I mean, look, we'd be really pleased. We put our green financing principles together and we've, as you heard in my remarks, have been very successful at raising financing on the back of that. You know, we are keen to make that linkage between the financing we raise and the projects that we're delivering. You know, I'm really proud of the fact that of the GBP 30 billion-GBP 35 billion we're gonna spend over the next five years, GBP 24 billion of it is actually supporting decarbonization and aligned to the EU Taxonomy. I will double-check to make sure that the team is on that.

Nick Ashworth
Director of Investor Relations, National Grid

Actually, I'd just like to say I'm pleased that it's been picked up that we are making huge efforts to be aligned with EU Taxonomy. I think the work to actually even verify and talk about the GBP 24 billion that we did at results was took a huge effort behind the scenes. We're spending a lot of time thinking about the information that we can put out. Again, any feedback from you on what we're doing is always gratefully received. Sorry, then I started talking, and I've lost my place now. Let's go to this question on line losses.

How do you reduce line loss in your networks if decarbonization of power generation in both the U.K. and the U.S. does not happen as fast as expected? Is there anything that we-

John Pettigrew
CEO, National Grid

Well, there's two ways to reduce line losses, you know, at a high level. For the carbon emissions, particularly scope 1, scope 2 emissions. Actually need to tell what's going on all the time in terms of the above high-level that are much more efficient and reduce losses themselves. Recently, I was out in California, for example, visiting National Grid Partners. So our National Grid Partners business, as you know, is one that looks to invest in startup companies that are looking at technologies that are relevant to networks, but maybe over the horizon in terms of they're quite early technologies. One of the companies we're investing in is looking at new conductors that will do two things.

One, they will reduce losses, so they're much more effective in that regard, but also will increase the capacity for an existing conductor. They will be a much more efficient way of being able to increase the capacity of our offshore lines and therefore, a more efficient and potentially quicker way of allowing clean energy to connect. Those are the two things. We look all the time at technology to reduce our losses.

Nick Ashworth
Director of Investor Relations, National Grid

It's fair to say that, I mean, the final bit of the question I can see there is how sensitive is the plan to those? We should be candid that the plan is very sensitive to the rate of the connection of, you know, low carbon or renewable generation. I think the point is we have a goal in that. We are going after that as part of. Sorry, I'm always asking the whole question. There's a question here on competition around Climate Transition plan, but it's how do you think National Grid's Climate Transition Plan compares versus peers? And do we benchmark, or is it about what is it about just pushing ourselves and so how do we think about our Climate Transition Plan?

John Pettigrew
CEO, National Grid

Yeah, we do benchmark. We've also talked with SSE, who are the other utility here in the U.K. that have published an initial one. We've looked also in other sectors. We talk quite closely with the banking sector who are also looking at this now. We're really pleased with the feedback we've had on the first one. We have had some questions around whether those short-term targets are clear in there. We think they are. Whether our plans for the U.S. gas distribution business do align with the state plans. Again, we think they do, and we've answered those questions.

We've had a lot of good feedback on the clarity in the plan, the candor in the plan, and the fact that we've been really clear as well that we think our aim for 2050 is not just net zero, which is still our target, but we think actually utilities as a whole will be aiming for.

Nick Ashworth
Director of Investor Relations, National Grid

Real zero.

John Pettigrew
CEO, National Grid

For real zero. Because if you look at all of the national level plans, they all have the utility sectors getting to zero, you know, as I said, for the International Energy Agency for power grids by 2035 or pretty close to that.

Nick Ashworth
Director of Investor Relations, National Grid

I've got a couple of questions left on stakeholder engagement. There's a few minutes left, so if anybody wants to ask a final question or two, then please do let us know. Otherwise, we will be finishing on these two. Firstly, can you talk about the process National Grid has taken or plans to take to map the entirety of its political influence? How do we think about political influence? What do we do?

John Pettigrew
CEO, National Grid

Sorry, in terms of political influence.

Nick Ashworth
Director of Investor Relations, National Grid

In terms of political influence, unions, and our activities with them, with these stakeholders.

John Pettigrew
CEO, National Grid

Yeah, I mean, given the role that we play, you know, it's a massive part of what we do to engage and work closely with our regulators, local national politicians, and key stakeholders. From the board down, so obviously the board wants to ensure that when it makes its decisions, it's got a very clear view of what our politicians, our regulators and our stakeholders think about, you know, the key issues. As a result, there's an awful lot of engagement at the board level. At the group executive, as you can imagine, you know, an awful lot of our time is spent making sure that we understand the policy issues, the regulatory issues, and our customer issues to be able to take our plans forward.

It's an extensive part of what we as National Grid do because of, you know, we can't deliver our plans without the support of our regulators.

Nick Ashworth
Director of Investor Relations, National Grid

Yeah.

John Pettigrew
CEO, National Grid

Politicians and they can't deliver their plans without National Grid support. It's massively important that we understand where we're coming from. You know, we spend a lot of time thinking very carefully about these issues. To the extent that, you know, we think we can be helpful in delivering these policy objectives, then we talk, you know, directly with them. You know, going back to the fossil- free vision that we set, it was a great example of that. We felt there was a little bit of a void in terms of an articulation of a roadmap of a potential alternative for electrification of heat. The work that we did and we spent a lot of time on was really to try and fill that void.

We spent a lot of time talking to politicians and regulators and key stakeholders about that and what that can do for customers ultimately, as well as meet the objectives around climate change.

Nick Ashworth
Director of Investor Relations, National Grid

There's quite a technical point in this question as well around whether our activities is aligned to a Paris 1.5-degree scenario. Now, we think it is.

Duncan Burt
Chief Sustainability Officer, National Grid

We felt that the language that we've got in the Climate Transition Plan is clear, but we don't yet have a full group net zero 1.5-degree target under Science Based Targets. There's a number of other aspects around the language that we've presented that in the Responsible Business Report that we will be digging into this year with stakeholders and others to make sure that we are mapping very strongly against that. We think we play a very straight bat on this, that we absolutely committed to getting to net zero, that we are really pushing hard to get to 1.5-degree trajectories.

I think to the technical spirit of the question, we will absolutely be doing more work to understand why we're not scoring well on that with the aim of pushing it up.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. Thank you very much. Given time, it looks like we're about there. Could you please talk about your supplier diversity program? You wanna stay up? Duncan, do you wanna start or?

Duncan Burt
Chief Sustainability Officer, National Grid

Well, a quick answer is we, I mean, we're CDP A-listed now for our suppliers. We have been for over five years. We do a lot of work, particularly in the U.S., on making sure that we do have a really strong, diverse supply base. We've built some of that into our broader global procurement processes as well. That's probably the quick answer. John, I don't know if you want to-

John Pettigrew
CEO, National Grid

Yeah. Well, just an example. We're doing some great work in Long Island at the moment, actually, working with 15 different cities in New York and sort of broader Northeast about how we can encourage not just diverse supply chain actually, but small suppliers as well. It's one of the things we're trying to do is to support the smaller suppliers and supply chain to be part of the energy transition. We've got some great examples, I think, of work going on, which is encouraging diversity of our supply chain, but also actually encouraging local supply chains as well.

Nick Ashworth
Director of Investor Relations, National Grid

Perfect. Well, I think we're at about time now. John, Duncan, thank you very much for your time. Really appreciate it. Unfortunately, as I said, we're out of time. Thank you very much for all the questions that have come in. We really appreciate the engagement on this topic today. As we said, the RBR alongside the annual report was published a couple of weeks ago, and if there's any feedback, then please do let us know. We'd be very keen to hear it. As a reminder, all the materials from today's event will be on the IR website shortly, if not already. For further information, if you want further information, please do feel free to reach out to me or any of the IR team.

Look, it just leaves me to say thank you very much for joining. Thank you very much for your questions and your engagement. I hope you found the event useful, and I hope you have a great rest of day. Thank you.

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