Aavas Financiers Limited (NSE:AAVAS)
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May 12, 2026, 3:30 PM IST
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Q4 23/24

Apr 25, 2024

Operator

Ladies and gentlemen, good day and welcome to Aavas Financiers Limited Q4 FY24 earnings conference call. This conference call may contain forward-looking statements about the company, which are based on the beliefs, opinions, and expectations of the company as on date of this call. These statements are not the guarantees of future performance and involve risks and uncertainties that are difficult to predict. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star, then zero on your touch-tone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Rakesh Shinde, Head of Investor Relations at Aavas Financiers Limited. Thank you, and over to you, sir.

Rakesh Shinde
Head of Investor Relations, Aavas Financiers Limited

Good evening, everyone. I extend a very warm welcome to all our participants. Thank you for participating in the earnings call to discuss the performance of our company for Q4 and FY24. The results and the presentation are available on the stock exchanges as well as on our company website, and I hope everyone had a chance to look at it. With me today, I have the entire management team of Aavas, including Mr. Sachinder Bhinder, MD and CEO; Mr. Ghanshyam Rawat, President and CFO; Mr. Ashutosh Atre, President and CRO; Mr. Siddharth Srivastav, Chief Business Officer; Mr. Surendra Sihag, Chief Collection Officer; Mr. Ripu Daman, Chief Credit Officer; Ms. Jijy Oommen, Chief Technology Officer; Mr. Anshul Bhargava, Chief People Officer;

Mr. Rajaram Balasubramaniam , Chief of Strategy and Analytics. We will start the call with an opening remark by our MD, Mr. Sachinder Bhinder, CFO Ghanshyam Rawat, and CRO Ashutosh Atre, followed by a Q&A session. With this introduction, I hand over the call to Sachinder. Over to you, Sachinder.

Sachinder Bhinder
MD and CEO, Aavas Financiers Limited

Thank you, Rakesh. Good evening, everyone. Thank you for joining the call. I take this opportunity to thank all our stakeholders for their continued trust and support. Let me now take you through the key highlights of our performance. In FY 2024, we delivered robust growth of 22% YoY in AUM at INR 173 billion. Along with this strong growth, we have ensured best-in-class asset quality with all-time low 1+ DPD at 3.12% and GNPA of 0.94%. We have reported a net profit of INR 4.91 billion in FY 2024, registering a growth of 15% YoY. In terms of business updates, in Q4 FY 2024, we have delivered robust disbursement growth of 39% QOQ and 20% YoY. We disbursed INR 18.93 billion in Q4 FY 2024, taking a full-year disbursement to INR 55.82 billion. This was our highest-ever quarterly disbursement since inception.

The green shoots from month-on-month improvement in our disbursement give us confidence to steer a path to deliver strong and sustainable growth in the AUM for FY 2025. As a pan-India institution, we are seeing a well-diversified growth in disbursements across the states. We have opened 21 new branches during FY 2024 in our existing states to deepen our reach. We have seen a strong in logins led by diversified omnichannel lead generation funnel, including digital, eMitra, RRO, and MITRA, resulting in better disbursement growth as well as in building a healthy business pipeline. In terms of technology updates, I'm happy to share that we have completed the milestone of adoption and stabilization of Salesforce with 160,000+ loan applications processed through Salesforce. Further, we have stabilized Oracle Fusion, our ERP application. We have gone live with account aggregator integration and customer service integration in the Salesforce.

Our new lead management system built in Salesforce and loan management system on Oracle FlexCube is at an advanced stage of testing and about to go live. Technology is playing a key role in the transformation and the turnaround time improvement. Allowing to sanction turnaround time has improved to nine days in FY 2024, and for Q2 2024, we had an impressive about eight days of TAT. In terms of quarter financial performance, in Q4 FY 2024, our net profit grew by 22% QOQ led by strong growth in net total income and AUM coupled with reduction in credit costs on the back of fractional asset quality. Further, our consistent efforts to optimize costs have resulted in improvement of OPEX to asset ratio by 10 basis points from 3.68% in FY 2023 to 3.58% in FY 2024.

In terms of asset quality, it continued to be pristine with 1+ DPD less than 4% at 3.12% as of March 2024. This is our lowest-ever 1+ DPD since inception. Our GNPA has improved by 15 bps quarter- on quarter and stood at 0.94% in FY 2024. Credit costs, including write-off, continues to remain low and below 25 bps. In terms of liability, we have one of the best well-diversified liability franchises. We have always been innovative in terms of exploring new avenues of sourcing. I'm happy to share that during the quarter, we have received the funding from an MSME sector developing institution for our MSME business. This is the first in the industry tie-up for MSME business. We are a unique HFC where our tenure of liabilities is higher than the tenure of assets.

Our incremental borrowing cost remains slightly above 8%, indicating cost of borrowing peaking out in line with the benchmark rates. As we tread the path in the coming quarters, we would like to focus on three key areas: delivering well-diversified geographic growth with quality and sustainable AUM growth of 22%-25%; improving OPEX to asset ratio to below 3% in the near to medium term by improving productivity, efficiency, and by adopting tech-led OPEX-light approach; delivering a sustainable ROI of 3%. We are committed to support and strengthen the long-term Aavas Vision 3.0. I take this opportunity to thank all our stakeholders for their continued trust and support. I would now hand over to our CFO, Ghanshyam Rawat, to discuss the financials in detail.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thank you, Sachinder. Good evening, everyone, and warm welcome to our earnings call. To update on borrowing first, in terms of borrowing, we continue to borrow judiciously. We raised around INR 61.45 billion at 8.14% during FY 20 24. For Q4 FY 20 24, we raised around INR 18.52 billion at 8.14%. Total outstanding borrowing as of March 31, 2024 stood at INR 155.55 billion. Overall borrowing mix as of March 31st is 47.5% from term loan from banks, 23.9% from assignment and securitization, 19.6% from National Housing Bank as a refinancing, and 9% from debt capital market. During the quarter, overall cost of borrowing increased by 12 basis points quarter-over-quarter to 8.07%.

Our incremental cost of borrowing for Q4 is 8.14%. Lender support continued to remain extremely strong as Aavas evolution continues. There is access to diversified and cost-effective long-term financing, a strong relationship with the development finance institutions.

To meet long-term business growth, we have done the first-ever co-lending tie-up with a large PSU bank, and also we had the first-ever in the industry funding by MSME sector promoting all-India financial institutions. As of March 31, 2024, we maintain a sufficient liquidity of INR 30.3 billion in the form of cash and cash equivalent and unavailed CC limit and documented unavailed sanction from various banks, including INR 2.3 billion from National Housing Bank. In terms of spread, as of March 31, 2024, at an average borrowing cost of 8.07 against an average portfolio yield of 13.13%, resulted in a spread of 5.06%. We have been able to maintain our spread around 5% in line with our guidance despite competitive pricing pressure. We have increased our prime lending rate by 25 basis points with effect from March 1, 2024.

Our margin NIM as a percentage total asset during FY 20 24 stood at 7.91%. Our NIM in absolute terms has increased by 17% year-over-year in FY 20 24 over FY 20 23. In terms of cost, our OPEX to cost ratio improved by 10 basis points to 13.58% in FY 20 24 versus 3.68% in FY 20 23. We are committed to bring down our OPEX ratio in a gradual manner towards 3%. Credit cost during the quarter stood at 11 basis points in Q4 FY 20 24 versus 21 basis points in Q3 FY 20 24, 16 basis points in FY 20 24. In terms of other parameters, profitability during the quarter increased by 15% year-over-year to INR 1.43 billion and 15% year-over-year FY 20 24 to INR 4.91 billion. ROE stood at 3.28% and ROE was 13.94% for FY 20 24.

IGAAP to Ind AS reconciliation has been explained in detail for profit after tax and net worth on slides 13 and 32 of the presentation. We are well capitalized with a net worth of INR 37,733 million and capital adequacy ratio is 43.99%. Total number of live accounts stood at 218,100, translating into 17% year-on-year growth. Employee count was 6,075 as of March 31, 2024 versus 6,034 as of March 31, 2023. Now, I would hand over the mic to our CRO, Ashutosh Atre, to discuss asset quality.

Ashutosh Atre
President and Chief Risk Officer, Aavas Financiers Limited

Thank you, Ghanshyam Ji. The key portfolio risk parameters, asset quality and provisioning, 1+ DPD has hit all-time low at 3.12% in FY 2024 as against 3.30% in FY 2023. Gross Stage 3 stood at 0.94% and net Stage 3 stood at 0.67% as of March 31, 2024. During FY 2022, a resolution plan was implemented for certain borrower accounts as per RBI's Resolution Framework 2.0 dated May 5, 2021. Based on the perceived risk and as a matter of prudence, some such accounts with an outstanding amount of INR 712.3 million as of March 31, 2024 have been classified as Stage 2 and provided for as per regulatory guidelines. Out of INR 712.3 million, INR 567.2 million, that is 80%, is already into 0-30 DPD bucket. The total ECL provisioning, including that for COVID-19 impact as well as Resolution Framework 2.0,

stood at INR 848.2 million as of 31st of March 2024. Aavas is strongly placed to continue delivering industry-leading asset quality. With this, I open the floor for Q&A session.

Operator

Thank you very much. We will now begin the question and answer session. Anyone who wishes to ask a question may press star and one on the touch-tone phone. If you wish to remove yourself from the question queue, you may press star and two. Participants are requested to use handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles. Our first question is from the line of Renish from ICICI. Please go ahead.

Speaker 14

Yeah, hi sir. Congrats on a good set of numbers. Sir, just two questions from my side. One on the disbursement side. So of course, Q4 has been a pretty strong quarter for us. But how confident we are to sort of sustain this momentum in first half of 2025 because Q4 is seasonally strong quarter, so there has to be sequentially some weakness. So can you please throw some light on the first half disbursement numbers?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks, Renish. I think, Renish, you would have observed that as we stated earlier in our guidance, and every quarter-over-quarter, there has been an improvement which is there. So I think in line of whatever we've started across that journey, we are confident about our strong H1 with the kind of green shoots which we've seen in the number of logins, the kind of tech transformation which has happened. So as a management team, we are guided by the fact that the sequential improvement which we've seen quarter-over-quarter, I think we will be I believe and I think and we have trust in our teams and the kind of logins and sanctions which we see in the coming times will share the path for a strong and robust H1.

Speaker 14

Got it. Sir, incrementally, if you just have to share, let's just split between what percentage of disbursement is happening through in-house branch and what percentage is through DSA connector, etc.?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

See, in that, I will throw a light on the OPEX-light model which we have been discussing. I think if you look at the mix of the digital, the eMitra, the Mitra, and those channels, we were conventionally at around 10%. As we speak and we close the year, we are around 13%. And these are typically the OPEX-light kind of models which are there. And the rest of that is a hybrid of the direct channel and some part of the connector channel which is there. So that's the broad breakup.

Speaker 14

Sir, secondly, on the spread, so of course, we have seen in FY 20 24, there has been a steady decline in the spread. It is fair to assume that spreads have bottomed out at 5.06 and maybe from Q1 onwards, considering the 25 basis points PLR hike, we should see a gradual improvement in the spreads?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Sir, Renish, I would really ask you, as we've spoken about that, our focus on less than 10 lakhs customers is there. So this will have an improvement, but as we have always guided, that will remain in the spread bound of around 5%, and we commit to that spread at around 5% on the overall AUM basis.

Speaker 14

Got it. Got it. And sir, just a last question from my side on this 1+ DPD at 3.12. So is there any seasonality, or do you see this 3% odd 1+ DPD to sustain at this level?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

I think it is the conscious effort of the team. See, there are two, three points which are important. One is the type of sourcing, the quality sourcing, the quality underwriting, and the continuous and granular efforts of the risk and collection teams to really spread that across. I think in that journey of this, the predictive analytics which has really helped us to sharpen our granularity and much, much deeper focus on our approach as far as this is concerned, so which is very different to the way we're really approaching the entire set from a perspective of there. I think that's the technology as a part of DD is actually really helping out in our journey.

A deeper focus, I think, right from the origination to the underwriting and to the efforts of the team at the ground really to collect with the help of technology has made a difference. So it's a cumulative effort of the entire team which is, again, based on risk architecture. As I've been saying earlier, that we are in the risk-based business, and we continue to build our risk architecture which is stronger, sustainable, and reliable over a period of time.

Speaker 14

Got it. So basically, let's say the restructured process led by the tech is sort of helping us to manage the risk better than earlier. Is that a fair conclusion, sir?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

This is a part which actually helps and facilitates actually in our journey which is more predictive analytics which we have been saying. Along with the strong risk architecture, the strong understanding of risk which starts at onboarding, the quality underwriting which happens, and then subsequently, how do you really trail and push the entire thing in the system. Really, it's a cumulative effort of everything, but I would really put across the strong focus on risk and quality. I think it's one of the basic foray, so to say.

Speaker 14

Got it. Got it. That's it from my side, and best of luck, sir.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. As Renish, we've always given a guidance of that we'll be range-bound below 5%. So we continue to be there in that terrain.

Speaker 14

Okay. Okay.

Operator

Thank you. Our next question is from the line of Shweta Daptardar from Elara Capital. Please go ahead.

Shweta Daptardar
Vice President of Equity Research, Elara Capital

Thank you, sir, for the opportunity. Just a couple of questions. Could you throw light on the BT scenario and competitive intensity? Any particular geography throwing any specific signals? That's question number one. Question number two, so if you look at sequential basis, the incremental cost of borrowings are down from 8.24-8.14. I believe this should be attributed to when we draw down. So correct me if I'm wrong. But then it's the same question which the earlier participant asked. So doesn't this mean that the spreads should actually sort of climb going forward? And what's your outlook on funding cost ahead? Thank you.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So I'll have these two questions. First one, I'll answer, and I'll have [Ravaji] answer on the second part on the cost of borrowing stuff. See, on the BT part, I think what we've done as an institution is that proper predictive analytics really to work across on the customer base where there is a propensity to really do a BT out, I think has played a very important role. And as we speak, we are at around 6% of the total one, and we've got 6% of the total.

Shweta Daptardar
Vice President of Equity Research, Elara Capital

Opening AUM?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Opening AUM, yeah. Fully, yeah. So 1% every month. So it is 0.5% every month and 6% of the opening AUM as we speak. And in that journey, I think as an institution, we have evolved to really figure that out. What is that we need to hold? And again, a very interesting part we've also earlier declared is that the ones which we let them out have a 5%, 5 times higher 1+ DPDs and similar count on the GNPA. So we're cognizant of the fact that whoever is our customer, we would like to continue with us and with the right form but not get overleverage.

So, I think at any period of time, whatever is the BT out is more from the fact that as Aavas, we would not have had the customer with us because it's getting overleverage which is beyond the point of our underwriting metrics or control which we really foresee. So, I think that's the one. On the cost of borrowing, I'll have [Ravaji] really speak on the fact.

Speaker 16

Okay. As you know, Aavas is very deeply focused when we borrow the money from various sources. We tied up with the multilateral institutions. We tied up with the NHB. And recently, in this quarter, we have further, as we mentioned in the opening remarks, we tied up with the to fund our MSME growth work. We've tied up with one large all-India finance institutions which also provide a concessional rate as NHB provides to housing finance company. So I think all put together, we have started during this quarter, PTCs also basically as double A plus or triple A rated PTCs. So those are going at a finer rate in the market basically. So put together, a lot of, I think, innovative funding tied up in last six months is helping us now containing our cost of borrowing in the interest rate rising scenario.

But now, more or less, we feel that it's almost picking out at the cost of borrowing basically now. So that's, I think, brief from our side.

Shweta Daptardar
Vice President of Equity Research, Elara Capital

That helps, sir. Thank you and congratulations on a good quarter.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks, Shweta.

Operator

Thank you. The next question is from the line of Abhijit Tibrewal from Motilal Oswal. Please go ahead.

Abhijit Tibrewal
Equity Research Lead, Motilal Oswal

Yeah. Good evening, everyone, and congratulations to the Aavas team in a strong quarter. Sachinder sir, just maybe one or two questions. First, you explained about the tech transformation. Just wanted to confirm, what are those elements of tech transformation which are pending or still in pipeline for this current fiscal year? Why I'm asking this is, I mean, is there anything that you foresee in the coming quarters as and when we implement the remaining portion of the tech transformation, something which can really disrupt the disbursement trajectory that we saw in the fourth quarter?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks, Abhijit. See, as we speak, we've gone live on the Salesforce which is our LOS system. The two components which is the lead management system in the Salesforce which is the one which is to go live and the loan management system which is Oracle FlexCube is in the making. Having gone through 160,000 of applications through Salesforce, I think we've had the system pretty stabilized, and I don't foresee anything of any nature which will have any impact of any of the implementations of the ongoing projects on the disbursements in the coming quarters.

Abhijit Tibrewal
Equity Research Lead, Motilal Oswal

Got it. And lastly, I mean, how should we think about assignment volumes? Basically, like you'll appreciate, assignments along with it bring assignment income which can lead to some volatility in the P&L. So how are we thinking about assignments for the next fiscal year?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Abhijit, assignment income, assignment, always we explain assignment is a tool to fund our long-term growth basically. This is not, let's say, profitability is outcome of that to fund our long-term business plan. And assignment transactions we are doing since 2014 and 2015 basically. So we as Aavas, I think we always maintain this thing to fund our long-term funding, to meet our ALM requirement. We keep on doing assignment every year. Initially, two, three years, we have maintained steady state. Then we have grown. As your balance sheet size is growing, we are growing that assignment also. Last year, you also see we've grown almost 15%-20%.

This year also, we are planning to have 15%-20% growth in assignment book basically because this is, again, we have good strong tie-up with the public sector banks, private sector banks, foreign banks all because asset quality is super, retail assets, CSL book, pretty impressive that basically. Secondly, I think if you refer to our investor deck, I think this time we publish our non-home loan MSME book also basically which consciously we make efforts to fund back. We gradually will build the MSME book instead of loan against property book basically. Now, that book has become around 17%-18% of total AUM. And last year, we've done a disbursement out of that. I think 27% 23% in MSME side. So that book also has a huge interest from the bank to take on assignment route basically.

That's, I think, overall our strategy towards assignment.

Abhijit Tibrewal
Equity Research Lead, Motilal Oswal

Got it. And Ghanshyam, just one last question before I hand it over to the next participant. I mean, in the previous question which was asked on cost of borrowings, my line was a little bad. Did you say that cost of borrowings have now picked out, or do you expect that cost of borrowings will increase for the next maybe one or two quarters and then peak out?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. Yeah. Abhijit, I think every quarter, I think we think now RBI and Fed will start to cut the rate. It's very close to peak out basically. As every quarter, they move their one-quarter milestone. So we also find ourselves difficulty to say where we are. But if you see, last whole year, we borrowed 8.14% and our closing cost of borrowing 8.07%. So incremental versus book either we are close to same level basically. So that's giving directionally that we are almost peaking out basically. And expect, I think, RBI and all regulator, Fed will start to cut the rate from somewhere maybe quarter two or early quarter three. I think that will give us a positive impact. And in overall cost of borrowing, in last one year, we borrowed, I think, a sizable chunk on RepoLink and other variable benchmark.

So that will help us when rate cut will start.

Abhijit Tibrewal
Equity Research Lead, Motilal Oswal

Got it. This is very useful, Ghanshyam. Thank you so much and all the very best to you and your team.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thank you. Thank you, Abhijit.

Operator

Thank you. Our next question is from the line of Nischint Chawathe from Kotak Institutional Equities. Please go ahead.

Nischint Chawathe
Director of Research, Kotak Institutional Equities

Thanks for taking my questions. Just two. One is, again, going back to the point of spreads. This year, we have clearly seen some compression in spreads, and your NI growth is clearly lower than the loan growth that you reported. Next year, do we really see some kind of a reversion and NI growth being higher than loan growth, or is it equal to loan growth, or kind of do you see or would you kind of say that maybe there is some more pressure to go? And are you seeing any incremental pressure of higher BT outs because you probably be the only player who would have raised the benchmark rates in the last quarter?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks, Nischint. I think from a perspective of the BT out, as I spoke earlier, I think we continue to hold on to the right kind of customers there. So some part of rate compression which happens because of holding that customer there, but that is where we've already invested in the customer while the time we have actually onboarded. So that will continue at that. And we've not seen at this period of time, it still continues to be at around 0.5% per month, so at 6%. So our continuous endeavor would be there to really build on the same as we go forward. Secondly, as we discussed earlier also, Nischint, that focus on INR 10 lakhs plus, we want to regain that part stretching where we really get our spreads.

Our endeavor in the coming quarter then in this year would be really to focus on that. We get back to our stuff. As we've guided that, we'll all remain in the spread band of around 5% in the coming quarters.

Nischint Chawathe
Director of Research, Kotak Institutional Equities

Sure. Just one last one in terms of expense growth, do we see the improvement to kind of 3% sort of playing out in this year or two years out? What is the plan for that?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So I think, Nischint, as I spoke, I think that's our medium- to long-term step. And if you really look at it from a 3.79 quarter one kind of thing to coming at around 3.5, I think sequential 20 bps of reduction year-on-year. If you really look at it coming to in a couple of years if I were to really put across it at the level which you spoke of. But our constant endeavor has to focus on optimization of the cost and getting that to a level which we discussed at around 3% in a couple of years. But yeah, 20-25 bps of reduction, is that what we actually guide and we target ourselves internally to push to get that line?

Nischint Chawathe
Director of Research, Kotak Institutional Equities

Perfect. I think just finally, on the credit cost side, we might kind of this obviously has been a good year. So fair to expect that there can be some reversion or some increase in credit cost, although obviously, you keep on sort of trying to keep it under control. So this has been a good year, so maybe that could inch up a little bit is a fair expectation.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yes. As we said, it is one of the best years since the inception. We've always guided that we'll remain in the range bound of 1+ at less than 5% and the GNP at around 1%. So that's been our constant endeavor. And I think, Nischint, what has really helped is the way we've treaded the path, the part of using analytics and our understanding on the credit risk buying and the time the customer is there. So that is really helping us in our journey. And our endeavor would be to be there in that range bound stuff which is 1+ at around 5%.

And secondly, what we've really done well as a part of this is some part of digital collection which we have a clear-cut predictability on the customer base where we do not have to go on the field or daily to telecall. And I think that's one of the very innovative ones which we have done our analytic model. And as we perfect that, it will really help us to further and as we speak, I think the addition of manpower in the collection part has not increased in tandem or in line with our AUM growth or number of increase in our loan accounts. So we try to effectively and efficiently use technology to really spot, predict, and then effectively collect actually.

Nischint Chawathe
Director of Research, Kotak Institutional Equities

Sure. And sorry, just one last if I can ask, squeeze one more. What proportion of the loan book currently is in Rajasthan?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So of the loan book currently, as we speak, is around 35%. But if you look at it, Nischint, it's sequentially down from the 90%. But as we speak, we would like to continue to build Rajasthan, but we'll have the other states also really kicking in and build across. So Nischint, what confidence in South and Karnataka which gives us is that which helps us to really build across as a pan-India institution. And as we speak, we've had a good amount on a smaller base, but I think the green shoots of Karnataka have really given us good amount of confidence and faith in the Aavas risk underwriting and the DNA which we have actually gotten there and which will help us our movement in the coming times in the southern part of India actually.

Nischint Chawathe
Director of Research, Kotak Institutional Equities

Perfect. Thank you very much and all the best.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. Thanks. Thanks, Nischint.

Operator

Thank you. The next question is from the line of Shreepal Doshi from Equirus. Please go ahead.

Shreepal Doshi
VP, Equirus

Hi sir. Good evening and congrats on a good set of numbers. My first question was pertaining to lending rates. Have we taken any rate hike during the last quarter?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yes. We have increased our PLR by 25 basis points effective from March 1st.

Shreepal Doshi
VP, Equirus

Okay. And so secondly, in the same lines, are we seeing in states like UP, Uttarakhand relatively better lending rates that we are able to get versus states like probably in the western side or in the southern side?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

I think price is not linked to state. Price is linked to more the risk-based underwriting when we do. It depends upon customer profile, depends upon property profile, depends upon in which state, in which year, which year we are in that state basically. Like when we enter the new state, initially, we remain cautious. We remain very good quality of customer, keep focus 1-2 years in both markets. Once we lend that market more, then we deepen our product, deepen our market strategy on the high-yield product basically. So it's not a state-based pricing matrix. It's more of a product, more of a customer, more of an assets quality product basically.

Shreepal, just to add on to what Ghanshyam said, it's important that you guide the risk right, and it's always been the risk-adjusted returns which we really look at it and not segregate according to the state or the territory or the geography. I think one is the risk type, second is the product, and really having understood the risk, how do you really price the risk? And again, risk-adjusted returns.

Shreepal Doshi
VP, Equirus

Got it. Got it. Sir, I think that I mean, I was coming from the angle that competitiveness in those states are relatively low if you look at so that. But it's okay. I get your point. So the third question was pertaining to the sharp increase in employee cost during the quarter. So what is the reason behind the same, and what is the employee count today? And then just one more question there. The tax rate this quarter has been pretty low, like 19%. So if you can just throw some color on that as well.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So if you look at the employee cost, employee cost has been if you look at the March or the April opening and the March closing, it's only the net addition of about 35 or 40-odd people. I think it's some part of the ESOP cost and the long-term incentive plan cost which actually has resulted in the employee costs being higher. So it's not the standalone manpower addition which has cumulatively added onto the employee cost.

Shreepal Doshi
VP, Equirus

Got it. Got it. On the tax rate side, like?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Tax rate? A tax rate coverage standard tax rate, if you compare with the earlier year also, it's a similar tax rate. We have around 21%-22% effective tax rate comes.

Shreepal Doshi
VP, Equirus

Okay. So this quarter is almost 19%. So therefore, I just happened to.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

I think during the year, certain things remain in the pipeline. Certain assessments are going on in the pipeline when the decision comes. So then we have take the impact in a full-year basis.

Shreepal Doshi
VP, Equirus

Got it. Got it. So one last question was on NHB borrowing. You compare the full-year basis, our tax cost went to 22%. incremental tax NHB is doing?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Pardon?

Shreepal Doshi
VP, Equirus

Have you seen any increase in the NHB sanctioning interest rate for the incremental sanctioning that they are doing?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. I think as you know, interest rate is in last 18 months or let's say about 24 months, I think interest rate has risen. Accordingly, NHB has also increased the interest in few products, not all products basically. They are also part and partial of the lending activity.

Shreepal Doshi
VP, Equirus

Got it. Got it. Got it. Okay sir, thank you so much for answering all my questions, and good luck for the next quarter, sir.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks, Shreepal. Thank you.

Operator

Thank you. The next question is from the line of Rajiv Mehta from Yes Securities. Please go ahead.

Rajiv Mehta
EVP, YES SECURITIES

Yeah. Hi. Good evening. Congratulations on very strong numbers. So the first question is, what is the branch addition plan for FY 2025, and which will be the targeted market?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. Thanks, Rajiv. The branch expansion plan is around 10%. That's what we had. But as we go deeper in south, we will look at Karnataka and other regions in those regions specifically to so to say actually. That's what's been the and some bit of where we're already there to really look at opportunities within the existing market where we find good enough space. But specifically, Karnataka, if I were to put across in there this year.

Rajiv Mehta
EVP, YES SECURITIES

Secondary one related to.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

The secondary yeah. Rajiv, the second addition would be in UP, Karnataka followed by UP.

Rajiv Mehta
EVP, YES SECURITIES

Okay. Okay. Okay. And one related question is, I mean, do you feel that the need for branch addition is slightly lower in the coming years because after this tech transformation, the capacity of the existing branches and locations would have gone up? Your TAT has improved. You'll have more efficiencies coming through from the existing branches. And secondly, also, you're also developing a lot of non-branch sourcing around the existing location. Is that the thought process when you make your branch addition plan?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. See, definitely what you said, Rajiv. So if you look at even at the higher base, we are talking about only 10% addition. So we're not looking at anything which is much beyond that. We try to be there as OPEX light. But yeah, mind the opportunity whichever is there, develop that, and continue with our overall contiguous location expansion strategy. Where we find the market is good enough, we'll go and invest and set up. But before that, we'd like to have our RRO model which gets perfected and then set up a branch. But yeah, going forward, tech will continue to play a very significant role in helping us tread the journey which is OPEX light and which are really digitally we're able to source and service.

Rajiv Mehta
EVP, YES SECURITIES

Just after raising PLR by 25 basis points from March 1st, has there been any increase in BT request or maybe actual BT out from 1st March? What kind of rate differential are these customers seeking when they come for a BT request?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Rajiv, as I already highlighted, that our BT rate continues to be at the opening year of 0.5% and the year it's around 6%. I think we really focus on who the customer is, who we want to really hold on, and we will really try our stuff which is by getting him some part of rate reduction. And where we feel it is getting overleverage, we have left that out actually. So I think we don't see at this period of time any of that really hurting us or anything which is having any of the alarming thing at this period of time.

Rajiv Mehta
EVP, YES SECURITIES

And just lastly, how would we see, because in the last call, you had spoken about re-energizing the core product, which is low-ticket, high-yielding home loans, and increasing the origination share of this product by 5 pp over a period of time. But even in Q4, the origination ticket sizes were, in fact, higher than previous quarter. So when do we see this strategy playing out in terms of what we aspire?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So, I think parts of it, we focus on the less than 10 lakh side. Secondly, we will appreciate that the cost of construction in the areas we operate actually has also increased over the last couple of years. So, I think that is one which is relevant. But coming back to the less than 10 lakh side, we'll continue to focus and. And there are actually in the coming quarters.

Rajiv Mehta
EVP, YES SECURITIES

Sure. Thank you so much, and best of luck. .

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks, Rajiv.

Operator

Thank you. The next question is from the line of Subhal Khanna from Mirabilis Investment Trust. Please go ahead.

Subhal Khanna
Investment Team of Public Equities, Mirabilis Investment Trust

Hello?

Operator

Yes, sir. Please go ahead.

Subhal Khanna
Investment Team of Public Equities, Mirabilis Investment Trust

Yep. Just one question on the disbursement which was done over the year. How has been the experience in some of the newer states? And was it largely driven by the legacy states of Rajasthan, Maharashtra, Gujarat, or there was an uptake even in the newer states of Uttar Pradesh and Karnataka?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So I think as we speak, as I spoke, I think Karnataka gives us a lot of confidence as one of the institutions who is claiming to be a pan-India one. We've got a good amount of growth which is there, but it is there on a lower base if I were to put across. But we will continue investing in the states as we speak on Karnataka, UP. And as we see a long runway available there and the opportunity which Aavas is able to mine in those markets, and we'll monetize in the coming quarters, in the coming years ahead actually. So it's a well-diversified geographic growth which is there and gives us a new level of confidence that's again for the matter of reiteration, I speak, our presence in south and Karnataka being one of the major harbingers of our strategy in south.

Subhal Khanna
Investment Team of Public Equities, Mirabilis Investment Trust

Okay. Okay. Okay. That's it from my end. Thank you.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Thanks.

Operator

Thank you. The next question is from the line of Jigar Jani from B & K Securities. Please go ahead.

Jigar Jani
Equity Analyst, B & K Securities

Hi. Thanks for taking my question, and congratulations on a good set of numbers. Just a couple of questions. Firstly, on the tech transformation, the lead management system and the loan management system, are these on track to get completed by the first quarter, or do we see any delay on these to go live?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

I think from a tech transformation perspective, from the lead management, we should be live by the first quarter and be active and kicking by having successfully piloted by the time, being running fully well in the quarter two, so to say.

Speaker 16

Yes. Side by side, LMS is also ready. It will also go live on the first week of July.

Jigar Jani
Equity Analyst, B & K Securities

First week of July. Okay. Great. And sir, just taking a cue from the previous participant, we have increased PLR rates, and we are also planning on increasing the proportion of sub-10 lakh ticket size loans. At the same time, our cost of borrowing is also kind of peaking out. So do you feel like spreads kind of widening now, or is that something that we are missing? Because ideally, then spreads should bottom out at these levels and should head higher next year overall. So anything that you are seeing which can be a risk to that factor?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

So we've always guided about the spreads, and we will continue to do that whatever is required. And as I said, that whatever is in the risk-adjusted pattern and what we understand, what we're able to underwrite in the kind of quality metrics which we believe and which the firm has been doing that over a period of time, we'll continue to build on that risk quality.

Jigar Jani
Equity Analyst, B & K Securities

Right, sir. This PLR rate hike gets reset every quarter? I mean, how does it so all the customers which are on floating rate get repriced in the next cycle, next quarter cycle? How does it work?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

No, no, no, no, no. All customers are whosoever customers linked to PLR, whenever we hike the rate and we publish our effective date of rate hiking also on that day, rate hike takes place for all the customers. There is no quarterly until unless we increase the rate next time, it will not be reset for those customers.

Jigar Jani
Equity Analyst, B & K Securities

Right. So the next quarter on the floating rate book which is 0.60%, you should see this full 25 basis point hike starting from next quarter. Is that understanding correct?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. No, no, no. Rate hike always took place, but for P&L perspective, you will have a full-year quarter income in the next quarter.

Jigar Jani
Equity Analyst, B & K Securities

Yeah. That's what I was asking. Okay. Great.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. For P&L perspective, you will have first quarter full-quarter impact.

Jigar Jani
Equity Analyst, B & K Securities

Yeah. That is what I was asking. Thank you so much. Thank you.

Operator

Thank you. Ladies and gentlemen, in order to ensure that the management is able to address questions from all the participants in the conference, please restrict your questions strictly to one per participant. If you have any follow-up questions, you can rejoin the queue. The next question is from the line of Aditya from MSA Capital Partners. Please go ahead.

Speaker 15

Hello. Am I audible?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yep. You're audible.

Speaker 15

Thank you so much, sir. Congratulations on the good set of numbers. So just wanted to quickly understand what is the yield across the three products, that is home loan, LAP, and MSME loans?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

You are asking all three products? Right. Right. All three businesses are given to different class of customer and different property profile and different market. But generally, for better understanding, you can assume roughly 250%-300% difference is there between home loan to MSME and LAP business.

Speaker 15

Okay. But if you were just to quantify, a home loan would be closer to 13, right? So 13 and MSME would be then 16. Is that right to assume?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Our home loan you generally take is roughly 12.5% around, and then non-home loan is around 15%.

Speaker 15

Understood. Understood. If I want to understand which would be the top three states, so Rajasthan being the largest, and what would be our concentration in those geographies? More importantly, how are you looking at?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Maharashtra, Gujarat, and MP, all three are equally spread. As Sachinder ji mentioned, Karnataka and UP is coming up very well on the new disbursement. Delhi is a steady state for us for the last couple of years on growth and as well as the quality.

Speaker 15

Sir, but just I wanted to understand that top three states, Rajasthan contributing 35% of the AUM, the other two states being Gujarat and Maharashtra, I assume. So combined top three, sir, what would be the concentration?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Top four is around 80%-82%.

Speaker 15

Understood, sir. Understood. I'll come back. I have a few more questions. I'll come back in the queue, sir.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah. That you'll come back, that you'll appreciate with the kind of space, the population, and the GDP type.

Speaker 15

Understood. Understood. So I'll come back. I have a few more questions. I'll come back in the queue.

Rakesh Shinde
Head of Investor Relations, Aavas Financiers Limited

Thank you. The next question is from the line of Bunty Chawla from IDBI. Please go ahead.

Bunty Chawla
AVP BFSI, IDBI

Thank you, sir. Thank you for giving me the opportunity. Sorry to harp on the yield per se. So can you share, as we have seen, you have taken the PLR hike of 25 basis points effective March 1st. So how much yield impact or positive impact will be in Q1 FY 2025? Because we believe there was only one month for the rate hike, and Q1 will get full impact. So how much yield positive impact will be in Q1, being 66% of our floating asset book?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

You see, roughly 60% book is our floating rate book. That book will have a 100% impact or 25 basis point increase. In last quarter, we have seen at P&L perspective one month impact. In next quarter, it will have all three months positive impact on our book, basically.

Bunty Chawla
AVP BFSI, IDBI

Roughly, we can say around 10-12 basis points of positive impact would be there in Q1 FY 2025 for the yield per se?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

I think we publish our yield as a sum product of loan contract. And as well as on borrowing side, we publish our liability contract versus effective rate on that day, basically. So in computation, it has been taken care. But P&L perspective, it will give us two extra month positive impact.

Bunty Chawla
AVP BFSI, IDBI

Okay. And secondly.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Secondly, you can see.

Bunty Chawla
AVP BFSI, IDBI

Yes.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Yeah, please.

Bunty Chawla
AVP BFSI, IDBI

So, secondly, on the other expenses part in Q4, we have seen a decline on a QoQ basis. And if I see FY 2024 versus FY 2023 and 2022, there has been an increase of around 18%-19% versus 2023 and 2024. There was 30%-40%. So can we say that technology part which we are doing, which is part of other expenses already been incurred? How you will see the other expenses part growth in next two years?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Other expenses, as I think last few quarters and including this quarter, we mentioned that as the technology transformation is completing, we are starting to see the return on that OPEX side on various fronts, basically, even from, let's say, from scanning, from courier, from manpower efficiency, from all fronts, we are seeing a saving on that OPEX spend as well as growth momentum is also coming back to the tech-led OPEX slide mode. So we don't want to say in particular one how with OPEX, but overall, our guidance is that total OPEX to AUM, we will have another 20 basis points plus a saving in this year on a full-year basis.

Bunty Chawla
AVP BFSI, IDBI

Can you say major will be from the other expenses part? Because already, we are increasing the branches and employee accounts. This will be the major lever for this 20 bps increase?

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

No, no, no. Because manpower count, as you mentioned earlier, we will not increase the same manpower count as we increase our growth on business and the AUM. So that will also have a denominator effect on the employee cost also, basically.

Bunty Chawla
AVP BFSI, IDBI

Thank you. Thank you very much, sir. Best of luck, sir.

Ghanshyam Rawat
Co-Founder and CFO, Aavas Financiers Limited

Okay. Thank you.

Operator

Thank you. Ladies and gentlemen, we would take that as our last question for today. I would now like to hand the conference over to Mr. Sachinder Bhinder, MD and CEO of Aavas Financiers Limited, for his closing comments.

Sachinder Bhinder
MD and CEO, Aavas Financiers Limited

Thanks. Ladies and gentlemen, as we conclude today's earnings call, I would like to express my heartfelt gratitude to each one of you for your participation and engagement. The dedication and commitment of our team, the trust and support of our shareholders, and the loyalty of our valued customers have always been instrumental in our growth story. Looking ahead, I want to emphasize that we will continue to maintain razor-sharp focus on governance, asset quality, profitability, and growth, leveraging technology, and creating superior customer experience. We remain optimistic about the future and are confident that our strategic initiatives, which will continue to deliver sustainable growth and shareholder value. Once again, thank you for ongoing support and belief in our vision. If you have any other further questions or require additional information, please feel free to reach out to Rakesh, our Head of Investor Relations.

Thank you, and have a wonderful financial year ahead. God bless.

Operator

Thank you. On behalf of Aavas Financiers Limited, we conclude this conference. Thank you for joining us. You may now disconnect your lines.

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