ICICI Bank Limited (NSE:ICICIBANK)
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Sep 11, 2026, 3:15 PM IST
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Q2 21/22

Oct 23, 2021

Operator

Ladies and gentlemen, good day and welcome to the ICICI Bank's Q2 FY 2022 Earnings Conference Call. As a reminder, all participant lines will be in listen- only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star then zero on your touch-tone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Sandeep Bakhshi, Managing Director and CEO of ICICI Bank. Thank you, and over to you, sir.

Sandeep Bakhshi
Managing Director and CEO, ICICI Bank

Good evening to all of you, and welcome to the ICICI Bank Earnings Call to discuss the results for Q2 of financial year 2022. Joining us today on this call are Vishakha, Anup, Sandeep Batra, Rakesh, and Anindya. We hope that you are safe and in good health. India has witnessed a steady decline in COVID-19 cases and a massive pickup in the vaccination program since June. India has now crossed the milestone of administering 100 crore vaccination doses. We would like to extend our gratitude to the efforts and dedication of all the health workers and essential service providers for their untiring efforts in the recovery from the pandemic. I would also like to take a moment to thank our employees for their service to customers in these challenging times.

We are happy to share that now almost all our employees have received at least one dose of the vaccine. Economic activity has continued to improve since June. The ultra- frequency index, comprising several high-frequency indicators tracked by the bank's economic research group, has steadily increased from 99.6 in the 1st week of July 2021 to 105.5 in September 2021 and reached 110.3 in the week ending October 17. The underlying economic activity continues to show an upward momentum owing to the higher peak power demand, e-way bill generation, and rail freight revenues, improved vehicle registrations on the back of the festive season, and rising labor force participation rate in the urban areas. Overall, industrial activity is above pre-COVID-19 levels. The progress in the vaccination program is supporting an improvement in mobility indicators. We expect the festive season to give further impetus to economic activity.

During the challenging period of the last 18 months, we at ICICI Bank have continued to strengthen our franchise and delivery and servicing capabilities with a range of digital initiatives. Our loan portfolio has performed well in the face of challenges posed by the two waves of the pandemic, behaving either in line with or better than our expectations. We aim to create holistic value propositions for our customers through our 360-degree customer-centric approach and focus on opportunities across client and segment ecosystems. Cross-functional teams have been created to tap into key customer market segments, enabling 360-degree coverage of customers and increase in wallet share. We will continue to steadily grow our business and franchise within our strategic framework. Coming to the quarterly performance against this framework. Number one, growth in the core operating profit in a risk-calibrated manner through the focused pursuit of target market segments.

The core operating profit increased by 23.3% year-on-year and 10.6% sequentially to INR 95.18 billion in this quarter. The profit after tax grew by 29.6% year-on-year and 19.4% sequentially to INR 55.11 billion in this quarter. Further strengthening our strong deposit franchise. Growth in deposits continued to be strong at 17.3% year-on-year at September 30, 2021. During the quarter, average current account deposits increased by 35.7% year-on-year and average savings account deposits by 24.9% year-on-year.

The liquidity coverage ratio for the quarter was 133%, reflecting continued surplus liquidity. Our cost of deposits continues to be amongst the lowest in the system. Growing our loan portfolio in a granular manner with a focus on risk and reward. The retail portfolio grew by 20% year-on-year and 5% sequentially at September 30, 2021. With the increase in economic activity, disbursements across all retail products increased sequentially in this quarter.

Mortgage disbursements were close to the level seen in Q4 2021, reflecting the increase in demand, coupled with our seamless customer onboarding experience through pre-approved offers and digitization. Disbursements of personal loans and auto loans were also close to Q4 2021 levels. Credit cards in force increased by 6% sequentially, and the value of credit card spends grew by 47% sequentially. Spends across most categories other than travel crossed March 2021 levels in September. We expect the momentum in spends to continue in the festive season. The Business Banking and SME portfolios grew by 43.1% year-on-year and 42% year-on-year, respectively. Sequentially, the Business Banking portfolio grew by 12.3% and the SME portfolio grew by 11.3%.

We are observing a steady uptick in the number of credit inquiries, and with our digital offerings and platforms like InstaBIZ, Merchant Stack, and Trade Online, we believe that there is significant potential for growth across these portfolios. Excluding the builder portfolio, the growth in the domestic corporate portfolio was about 14% year-on-year at September 30, 2021. Overall, the domestic loan portfolio grew by 19% year-on-year and 4% sequentially. Leveraging digital across our business, our digital platforms are continuously evolving to enable best-in-class end-to-end seamless digital journey, offer personalized solutions and value-added features to customers, and enable more effective data-driven cross-sell and up-sell. These platforms also enable us to acquire new customers. We have shared some details in slides 18 to 30 of the investor presentation. We have seen significant increase in adoption of our mobile banking app, iMobile Pay.

There were about 1.5 million activations from non-ICICI Bank account holders in the current quarter, taking the total activations to 4 million as of end September. The transactions by non-ICICI Bank account holders in terms of value and volume respectively, were 3 x and 13 x higher in September 2021 compared to June 2021. We are seeing a rapid rise in payment transactions through repeat user features such as pay-to-contact and scan-to-pay. We continue to expand the suite of services offered through iMobile Pay to achieve high engagement levels with the users. Recently, we launched a facility which enables our saving account holders to manage use of credit cards of any bank through iMobile Pay.

We also launched a contactless payment facility on iMobile Pay, which enables users of Android-based smartphones to make credit and debit card payments on POS terminals in a safe and secure manner by tapping their phones. The financial transactions on our digital platform for businesses, InstaBIZ, and our supply chain platforms have grown steadily in the past few quarters. The value of financial transactions on InstaBIZ grew by about 80% year-on-year in Q2 of 2022. We have onboarded about 200 corporate customers on our supply chain platforms. About 70% of the dealers of these customers are active on our supply chain platforms. The value of transactions through these platforms increased 4.7 x year-on-year in Q2 of 2022. The proportion of end-to-end digital sanctions and disbursements across various products has been increasing steadily.

About 32% of our mortgage sanctions and 40% of our personal loan disbursements by volume were end-to-end digital in H1 of 2022. About 95% of the overdraft facility set up of business banking current account customers were end-to-end digital in H1 of 2022. 40% of asset and liability accounts opened during the quarter were through digital channels. An important element of our strategy to grow our risk-calibrated core operating profit is to serve the complete financial requirements of customers and their ecosystems. The ICICI STACK for Corporates is being continuously enhanced. We have created 19 industry-specific stacks, which provide bespoke and purpose-based digital solutions to corporate clients and their ecosystems. The volume of transactions through these solutions grew 2.4 x year-on-year in Q2 of 2022. These solutions, along with the depth of our coverage, have supported the strong growth in our average current account deposits.

Further, the bank is well-positioned to capture the opportunities arising from the growing FDI and capital market flows. We are focusing holistically on the merchant ecosystem both directly and through partnerships. Our super merchant current account, which offers various benefits such as digital account opening and instant overdraft facilities based on point of sale transactions, has been receiving a good response from customers. We have partnered with Amazon India to offer instant overdraft to sellers, including non-ICICI Bank customers on its portal. We have also launched an instant overdraft facility for MSMEs registered on the GeM Sahay application through API integration with the OCEN network. Protecting the balance sheet from potential risks. Net NPAs declined by 12.3% sequentially to INR 81.61 billion at September 30, 2021, from INR 93.06 billion at June 30, 2021.

The net NPA ratio declined to 0.99% at September 30, 2021, from 1.16% at June 30, 2021. The net additions to gross NPAs during the quarter were INR 0.96 billion. The total provisions during the quarter were INR 27.14 billion, or 28.5% of core operating profit and 1.44% of average advances. The provision coverage ratio on NPAs was 80.1% at September 30, 2021. The total fund-based outstanding to all standard borrowers under resolution as per various guidelines was INR 96.84 billion or about 1.3% of the total loan portfolio at September 30, 2021. The bank holds provisions of INR 19.50 billion against these borrowers, which is higher than the requirement as per RBI guidelines. In addition, the bank continues to hold COVID-19 provisions of INR 64.25 billion, or about 0.8% of total loans as of September 30, 2021. Maintaining a strong capital base.

The capital position of the bank continued to be strong, with a CET1 ratio of 17.33% at September 30, 2021, including profits for H1 of 2022. The market value of bank's investments in listed entities of the group is about INR 1 trillion. Looking ahead, we see many opportunities to grow our core operating profit in a risk-calibrated manner. Using ICICI Stack, we will create digital journeys and offer personalized and customized solutions to the customers to suit their life stage and business needs. We'll continue to build flexibility and agility in the bank to tap into opportunities across ecosystems. We believe that our ongoing investments in technology, people and distribution network, our prudent risk management practices, and our strong balance sheet will enable us to drive growth in our core operating profit in a risk-calibrated manner.

We continue to be guided by our philosophy of fair to customer, fair to bank, emphasizing the need to deliver fair value to customers while creating value for shareholders. We continue to focus on delivering consistent and predictable returns to our shareholders. I now hand the call over to Rakesh.

Rakesh Jha
CFO, ICICI Bank

Thank you, Sandeep. I will talk about the balance sheet growth, credit quality, P&L details, capital adequacy, portfolio trends, and performance of the subsidiaries. Starting with the balance sheet growth, the overall loan portfolio grew by 17.2% year-on-year and 3.6% sequentially at September 30th. The domestic loan portfolio grew by 19% year-on-year and 4% sequentially at September 30th. The retail portfolio grew by 20% year-on-year and 5% sequentially. Within the retail portfolio, the mortgage loan portfolio grew by 25% year-on-year and rural loans and auto loans by 16.1% each. The commercial vehicle and equipment portfolio declined by 5% year-on-year. Growth in the personal loan and credit card portfolio was 20.7% year-on-year. This portfolio was INR 724.16 billion or about 9.5% of the overall loan book at September 30th. The business banking portfolio grew by 43.1% year-on-year and 12.3% sequentially.

The SME business, comprising borrowers with a turnover of less than INR 2.5 billion, grew by 42% year-on-year and increased by 11.3% sequentially. The growth of the domestic corporate portfolio was 11.5% year-on-year. Excluding the builder portfolio, the growth was about 14% year-on-year. This was driven by disbursements to higher-rated corporate and PSUs across various sectors to meet their working capital and capital expenditure requirements. We are focusing on providing the full suite of banking products to corporate clients and their ecosystems. The overseas loan portfolio declined by 8.6% year-on-year and 3.5% sequentially at September 30th. The overseas loan portfolio was 5.1% of the overall loan book at September 30th. The non-India linked corporate portfolio reduced by 56.9% or about $1.1 billion year-on-year and 15.9% or about $154 million sequentially at September 30th. We have provided the breakup of our overseas corporate portfolio on slide 16 of the presentation.

Coming to the funding side, average savings account deposits increased by 24.9% year-on-year and 4.3% sequentially. Daily average current account deposits increased by 35.7% year-on-year and 4.6% sequentially. Total term deposits grew by 12.5% year-on-year to INR 5.3 trillion at September 30th. Coming to credit quality, net NPAs declined by about 12.3% sequentially to INR 81.61 billion at September 30th from INR 93.06 billion at June 30th. The net NPA ratio decreased to 0.99% at September 30th from 1.16% at June 30th. The net addition to gross NPAs was INR 0.96 billion in the current quarter compared to INR 36.04 billion in the previous quarter. There were net deletions of INR 5.54 billion from gross NPAs in the retail and business banking portfolios and net additions of about INR 6.5 billion to gross NPAs in the corporate and SME portfolios.

The gross NPA additions declined to INR 55.78 billion in the current quarter from INR 72.31 billion in the previous quarter. The gross NPA additions from the retail and business banking portfolio were INR 46.24 billion and from the corporate and SME portfolio were INR 9.54 billion. The gross NPA additions from the corporate and SME portfolio were almost entirely from borrowers rated double B and below as of June 30th, and evolvement of non-fund based outstanding to NPAs.

The recoveries and upgrades from NPAs excluding write-offs and sale increased to INR 54.82 billion this quarter from INR 36.27 billion in the previous quarter. There were recoveries and upgrades of INR 51.78 billion from the retail and business banking portfolio and INR 3.04 billion from the corporate and SME portfolio. The recoveries and upgrades in the current quarter include upgrades of INR 11.67 billion, where resolution was implemented as per the RBI's framework.

The gross NPAs written off during the quarter were INR 17.17 billion. The bank sold gross NPAs amounting to INR 0.9 billion in Q2 on a cash basis. The non-fund based outstanding to borrowers classified as non-performing was INR 37.14 billion at September 30th, compared to about INR 41 billion at June 30th. The bank holds provisions amounting to INR 17.71 billion at September 30th on this non-fund based outstanding. The outstanding to all borrowers, where resolution was implemented as per Resolution Framework 2.0, was INR 41.58 billion. The outstanding to borrowers, where resolution was implemented as per Resolution Framework 1.0 and later modified as per Resolution Framework 2.0, was INR 1.18 billion. The total fund-based outstanding to all standard borrowers under resolution as per various guidelines was INR 96.84 billion or about 1.3% of the loan portfolio at September 30th, compared to INR 48.64 billion at June 30th.

Of the total fund-based outstanding under resolution at September 30th, INR 69.92 billion was from the retail and business banking portfolio and INR 26.92 billion was from the corporate and SME portfolio. The bank holds provisions of about INR 19.5 billion against these borrowers, which is higher than the requirement as per RBI guidelines. Over 95% of the loans under resolution in the retail and business banking portfolio are secured loans.

Until the last quarter, we disclosed the rating-wise breakup of the total loan book, wherein the retail loan portfolios were grouped under various categories at the product level. Based on feedback received from this quarter, we have disclosed the rating-wise details of the non-retail portfolio comprising domestic corporate, SME, business banking, and overseas advances in order to provide a more transparent presentation of the rated portfolio. The details are given on slide 38 of the presentation.

The proportion of overdues across most products in the performing retail, SME, and business banking portfolios as of 30th September has reduced compared to 30th June and has reached the March 2021 levels. Less than 1% of the performing corporate portfolio is overdue as of September 30th. Coming to the P&L details now. Net interest income increased by 24.8% year-on-year to INR 116.9 billion. Interest on income tax refund was INR 0.3 billion this quarter compared to INR 0.14 billion in the previous quarter and INR 0.26 billion in Q2 of last year.

The net interest margin was at 4% in this quarter compared to 3.89% in the previous quarter and 3.57% in Q2 of last year. The domestic NIM was 4.09% this quarter compared to 3.99% in Q1 and 3.72% in Q2 last year. International margins were at 0.26%. The cost of deposits was 3.53% in Q2 compared to 3.65% in Q1.

The sequential increase in NIM in this quarter was primarily due to decline in cost of funds and lower interest reversals on NPAs. Non-interest income, including treasury income, grew by 26.2% year-on-year to INR 44 billion in Q2. The fee income increased by 21.4% year-on-year to INR 38.11 billion in Q2. Fees from retail business banking and SME customers grew by 24.6% year-on-year and now constitutes about 77.9% of the total fees during the quarter.

Dividend income from subsidiaries and listed entities was INR 5.83 billion in this quarter compared to INR 3.34 billion in Q2 of last year. The dividend income this quarter includes final dividend of ICICI General and higher final dividend from ICICI Securities compared to Q2 last year. The bank's operating expenses increased by 28% year-on-year in Q2, reflecting the lower base of Q2 last year. The employee expenses increased by 21.2% year-on-year.

The bank had slightly over 100,000 employees at September 30th. The employee count has increased by about 8,000 in the last 12 months. Employee expenses in Q2 include an impact of about INR 1.25 billion due to fair valuation of ESOPs granted to all employees post April 1, 2021, for the current and previous quarter as required by the RBI guidelines. Non-employee expenses increased by 32.3% year-on-year in this quarter, primarily due to retail business and technology-related expenses.

We will continue to invest in technology, people, distribution, and building our brand. The core operating profit as a result of the above increased by 23.3% year-on-year and 10.6% sequentially to INR 95.18 billion in this quarter. The treasury gain was INR 3.97 billion in Q2 compared to INR 2.9 billion in Q1 and INR 5.42 billion in Q2 of the previous year.

The total provisions during the quarter were INR 27.14 billion or 28.5% of core operating profit and 1.44% of average advances. There was no write-back of COVID-19 related provisions during the quarter. The provisioning coverage on NPAs continues to be robust at 80.1% at September 30th. In addition, we hold INR 19.5 billion of provisions on borrowers under resolution and COVID-19 related provisions of INR 64.25 billion.

The COVID-19 provisions are about 0.8% of loans. At September 30th, the total provisions, other than specific provisions on NPAs, were INR 149.51 billion or about 2% of loans. Given the performance of the portfolio, we are confident that these provisions will completely cushion the balance sheet from the potential credit losses which may arise due to the pandemic. The profit before tax grew by 36.7% year-on-year to INR 72.01 billion in this quarter, compared to INR 52.66 billion in Q2 of last year.

The tax expense was INR 16.9 billion in this quarter, compared to INR 10.15 billion in the corresponding quarter last year. The profit after tax grew by 29.6% year-on-year to INR 55.11 billion in this quarter, compared to INR 42.51 billion in Q2 of last year. In accordance with the scheme of arrangement between ICICI Lombard General Insurance and Bharti AXA General Insurance, assets and liabilities of Bharti AXA's general insurance business vested with ICICI Lombard General Insurance on the appointed date of April 1, 2020.

The Bank's consolidated financial statements for Q1 of this year have been restated to reflect the scheme, and there was no material impact on the consolidated profit after tax for Q1 due to this. The consolidated profit after tax was INR 60.92 billion this quarter, compared to INR 48.82 billion in Q2 of last year. On capital, the CET1 ratio including profits for H1 was 17.33%, compared to 17.01% at 30th June.

The Tier 1 ratio was 18.53%, and total capital adequacy ratio was 19.52% at September 30th. Coming to some portfolio details, we have been growing our loan portfolio in a granular manner with a focus on risk and reward. Our retail portfolio has been built based on proprietary data and analytics, in addition to bureau checks utilizing the existing customer database or sourcing in key retail asset products through cross-sell and up-sell, and pricing in relation to the risk.

In the business banking and SME business, our focus is on parameterized and program-based lending, granularity, collateral, and robust monitoring. Credit submissions in the overdraft accounts of business banking and SME customers have continued to grow consistently in this quarter and reached March 2021 levels in September. We have given further information on our retail and business banking portfolios in slides 37 to 47 of the presentation.

The loan and non-fund based outstanding to performing corporate and SME borrowers rated BB and below was INR 127.14 billion at 30th September, compared to INR 139.75 billion at 30th June and INR 119.29 billion at 30th September 2020. The details are given on slide 39 and 40 of the investor presentation. Similar to the last quarter, other than three accounts, which are one each in construction, power, and telecom sectors, the maximum single borrower outstanding in the BB and below portfolio was less than INR 6 billion at 30th September.

At 30th September, we held provisions of about INR 9.6 billion on the BB and below portfolio compared to about INR 9.76 billion of provision at 30th June. The builder portfolio, including construction finance, lease rental discounting, term loans, and working capital loans, was INR 228.14 billion at September 30th, or about 3% of our total loan portfolio.

Our portfolio is granular in nature, with a larger exposure being to well-established builders. About 13% of our builder portfolio at 30th September was either rated BB and below internally or was classified as non-performing. Coming to the subsidiaries and key associates. The details of the financial performance of subsidiaries and key associates are covered in slides 51, 52 and 71 to 76 in the presentation. The new business premium of ICICI Life grew by 45% year-on-year to INR 64.61 billion in H1.

The VNB margin increased from 25.1% in FY 2021 to 27.3% in H1. The profit after tax of ICICI Life was INR 2.59 billion in H1 compared to INR 5.91 billion in H1 of last year. ICICI Life had a net loss of INR 1.86 billion in Q1, primarily on account of COVID-19 claims and provisions made for incurred but not reported claims.

The profit after tax increased by 46.6% year-on-year to INR 4.45 billion this quarter. The gross direct premium income of ICICI General was INR 86.13 billion in H1 this year compared to INR 64.91 billion in H1 last year. The combined ratio was 114.3% in H1 compared to 99.8% in H1 last year. The profit after tax was INR 4.46 billion this quarter compared to INR 4.16 billion in Q2 last year.

The prior period numbers are not comparable due to the reflection of the scheme of arrangement in the current period numbers. The profit after tax of ICICI Prudential Asset Management Company was INR 3.83 billion in this quarter compared to INR 2.82 billion in Q2 of last year, reflecting the growth in AUM. The profit after tax of ICICI Securities on a consolidated basis increased by 26.3% year-on-year to INR 3.51 billion this quarter from INR 2.78 billion in Q2 last year.

ICICI Bank Canada had a profit after tax of CAD 8.4 million in this quarter, compared to CAD 5.1 million in Q2 last year and CAD 5 million in the previous quarter. The sequential increase in profit after tax of ICICI Bank Canada is mainly due to lower loan loss provisions. The loan book of ICICI Bank Canada at September 30th declined by 8.8% year-on-year. ICICI Bank UK had a profit after tax of $2 million this quarter, compared to $4.9 million in Q2 of last year and $2.9 million in Q1. The loan book of ICICI Bank UK at September 30th declined by 28.9% year-on-year and 8.8% sequentially.

During the quarter, ICICI Bank UK repatriated capital of $200 million to the parent bank. As per Ind AS, ICICI Home Finance had a profit after tax of INR 0.46 billion in the current quarter, compared to INR 0.02 billion in Q2 of last year and INR 0.17 billion in the previous quarter. The sequential increase in profit after tax is mainly due to lower provisions. With this, we conclude our opening remarks, and we will now be happy to take your questions.

Operator

Thank you very much. We will now begin the question and answer session. Ladies and gentlemen, we will wait for a moment while the question queue assembles. The first question is from the line of Mahrukh Adajania from Elara Capital. Please go ahead.

Mahrukh Adajania
Analyst, Elara Capital

Yeah. Hi. Congratulations. My first question is on provisioning policy. Was there any tightening of provisioning policy this quarter, too?

Rakesh Jha
CFO, ICICI Bank

No, there is no change in provisioning policy that we have done during this quarter.

Mahrukh Adajania
Analyst, Elara Capital

Okay. Just in terms of restructuring, what would be the tenure of moratorium? How much moratorium on an average on retail loans?

Rakesh Jha
CFO, ICICI Bank

It would vary across the products, but maybe typically you can say about a year or so.

Mahrukh Adajania
Analyst, Elara Capital

Got it. Just within restructuring, you said that 95% is secured assets, but it will follow the loan composition, right? It will be a higher proportion of mortgages. Would that be fair?

Rakesh Jha
CFO, ICICI Bank

Yeah. The restructuring, it is, Mahrukh, spread across the portfolio. Indeed, there will be the mortgage portfolio, commercial vehicles, as you know, that will be there, some amount of card loans, smaller amounts of business banking. It's spread across. There's nothing specific to highlight on that.

Mahrukh Adajania
Analyst, Elara Capital

Got it. Correct. My last question is on loan growth. Of course, you've achieved very good loan growth, and from third quarter, the bank will hit a very high base as well. Given the loan demand that you see and given the under-penetration in your own liability account, would a 6%-7% sequential growth be possible over the next few quarters?

Rakesh Jha
CFO, ICICI Bank

Mahrukh, as we have said, our focus is on growing the risk-calibrated core operating profit. I think, loan growth is one of the drivers which is there, and depending on the overall demand which is there, the risk that we perceive, the pricing which is there, we will look at the growth numbers. Clearly, there is momentum that is there, and you are seeing that in the sequential growth. If you look at business banking, SME, retail, a lot of initiatives taken also in terms of on the digital side, on easing the customer onboarding process, the underwriting process, all of that is helping in this. On the corporate side, again, we get to look at all the deals which are there in the market, but the market is pricing loans in a certain way given the surplus liquidity.

Our focus there, for example, is a lot more on the entire corporate ecosystem and looking at the core operating profit, that we can generate and not just the loan growth. We would not want to comment on any specific sequential growth numbers. Based on the opportunities which are there for us to increase our operating profit, we will grow.

Mahrukh Adajania
Analyst, Elara Capital

Sure. Any comment on corporate CapEx visibility?

Rakesh Jha
CFO, ICICI Bank

I'll ask Vishakha to.

Vishakha Mulye
Executive Director, ICICI Bank

Yeah. Not really, Mahrukh. I will look at the CapEx into, of course, the private corporates and the PSUs and the government. On the private corporate side, certain segment, yes, but not really in a big way. People are spending money on the capital expenditure more to balance the capacities and so on and so forth. We see a good traction on the PSU and the government side.

Mahrukh Adajania
Analyst, Elara Capital

Got it. Thanks a lot.

Operator

Thank you. The next question is from the line of Prakash Kapadia from Anived Portfolio Managers. Please go ahead.

Prakash Kapadia
Analyst, Anived Portfolio Managers

Yeah. Congratulations on a good set of numbers. I had two questions.

Operator

Mr. Kapadia, sorry to interrupt, but your voice is breaking up. May we request you to move to a better reception area, please?

Prakash Kapadia
Analyst, Anived Portfolio Managers

Yes. Is it better now?

Operator

Yes, sir.

Prakash Kapadia
Analyst, Anived Portfolio Managers

I was asking, over the last few years, we've been focusing on cross-selling to our existing customers, seeing feedback on every transaction on the internet. If you could give us some sense, where are we in the cross-sell journey as on date, and something on assets and liabilities, where is the more headroom for growth? Secondly, on mortgages, it's been doing pretty well as a sector. What are the trends we are seeing? Is it restricted to top 10 cities? Is it across India, and do we expect the momentum to continue?

Anup Bagchi
Executive Director - Head Retail Business, ICICI Bank

Mahrukh, you want to take that? I think it's a very interesting question, Prakash. The way we look at it and way we do things is that if you look at the sheer number of customers.

Rakesh Jha
CFO, ICICI Bank

On the asset side will always be lower because mortgage, the ticket sizes are very large, auto, the ticket sizes are very large, et cetera. There is another set of customers who are coming on to us who are not deposit customers but who are also not asset customers. They are essentially payment and service customers. FASTag is one, iMobile Pay is another big source. Our credit card pay is another big source. Now what is happening is that there is a steady inflow of customers we are getting who are non-asset and non-liability customers. They are essentially coming for services

That then becomes a big source of liabilities for us. You can cross the liability accounts to them. Then, of course, customers who are not our customers, as we have taken assets, we then cross the liability to them. I must say that the reverse is a lesser number, that is asset to liability. Services to liabilities is a very large number. Services to assets is a smaller number. Liabilities to assets is a very large number. Assets to liabilities are relatively smaller number ticket sizes. All of them, as you would appreciate, is interlinked, because if 1 is not there and if you don't do 360 degree of each of the customers who come in through the door, it's an opportunity that we would not have captured fully. That's how we think about process.

Prakash Kapadia
Analyst, Anived Portfolio Managers

Some of these, Anup, you mentioned about being more on service-oriented or transaction-oriented. What's the journey for them to cross-sell, get them into the bank, then get to other products in terms of cross-sell, start with smaller products?

Anup Bagchi
Executive Director - Head Retail Business, ICICI Bank

For example, let me take an example of FASTag, for example. FASTag, as you know, we have a dominant market share there. All customers of FASTag are not ICICI Bank deposit customers.

Many of them are, but many of them are also not ICICI Bank deposit customers. It is easier to sell deposit accounts to them. Once they become deposit account holders and we have more digital footprint, then we do pre-approve to them and then we sell asset products. I'm just giving you another dimension. Generally, typically, traditionally, banks think of only asset to liabilities, liability to asset. I'm just adding a dimension of services also, because that flow is a much larger flow than just liabilities or just assets.

Prakash Kapadia
Analyst, Anived Portfolio Managers

Understood. This is helpful. Thanks. On the mortgage piece, if you could give us some color.

Anup Bagchi
Executive Director - Head Retail Business, ICICI Bank

What would you want to know? Mortgage, I think there is enough demand. I think it is coming back quite strongly. The other thing that is happening on the corporate real estate developer side is that after RERA, and whatever has happened, volatility in the last few years, I think it is strengthening and it is consolidating quite well. If you look at market shares of large developers, they have been increasing, and that has been our view now since last 1 year or so. It is consolidating well, and we are also consolidating our position there. I think it's the right time to really focus on that ecosystem. As you know, that ecosystem, which is a physical asset, real estate asset class, is a very large asset class. It's an asset class which will perhaps be larger than the full financial asset class.

There is a lot of opportunity and lot of scope there as well. There we have our 360 strategy firmly in place and there is demand and, of course, there is competitive pricing there, as you know, because it's a low loss given default product. There is a lot of credit flow in that. There, the de-congested processes and our ability to cross-sell to our own customers and our ability to do 360 gives us an advantage over many other institutions.

Prakash Kapadia
Analyst, Anived Portfolio Managers

Understood. Thank you. All the best.

Operator

Thank you. The next question is from the line of Abhishek Murarka from HSBC. Please go ahead.

Abhishek Murarka
Analyst, HSBC

Hello, good evening and congratulations for the quarter. A couple of questions. Just going back to slippages in retail, that's still about 4%-4.5% on an annualized basis. I just want to know where particularly is it coming from. Of course, all sectors are not recovering at the same rate. Is it the contribution from commercial vehicles is higher, or where particularly it's coming from?

Rakesh Jha
CFO, ICICI Bank

Yeah. Abhishek, I think, like we have said earlier also, on the retail business, I think one has to look at the net additions also because a lot of the gross additions that you see, they get recovered or upgraded in the same quarter also. Of course this quarter, the recoveries and upgrades are much higher than usual, partly reflecting the fact that Q1, we had very high additions. To say on an overall basis, the numbers that we have seen in the current quarter on retail, rural, business banking, SME, they have pretty much been in line with our expectation. Across portfolios, if you look at it, I think we have pointed out in the past that commercial vehicles is one segment where the stress has been there even prior to the COVID period and over the last 18 months, that has kind of continued.

Otherwise, I think across portfolios, if you look at the additions and deletions, it has been a reasonably stable trend. The good thing is that the overdues on the portfolio also, which I mentioned earlier, they have now come back to the March 2021 level. In June, they had got again elevated because of the second wave. The overdues have also come down across again, retail and the business banking portfolio.

Abhishek Murarka
Analyst, HSBC

Sure. Just continuing that, I know you said on restructure that it's again sort of proportionate to the loan book, but last quarter, for instance, you had highlighted that housing, LAP, gold, those tech had seen relatively higher restructuring. Would it be fair to say that it's the same kind of concentration this quarter in your restructured also?

Rakesh Jha
CFO, ICICI Bank

Last quarter, actually, the gold loans or the loan against gold jewelry, we had seen higher amount of NPA additions in Q1 because of the challenges on the collection side.

Abhishek Murarka
Analyst, HSBC

Sure.

Rakesh Jha
CFO, ICICI Bank

This quarter actually, we have seen a fair bit of recoveries coming in from that portfolio. Again, on the restructuring, if you look at it where we have implemented the COVID 2.0, the aggregate number itself is only INR 40 billion. That is spread across, there is some in home loans within that. Yes, LAP will be there, commercial vehicle, auto, and a little bit in SME and business banking. Nothing really concentrated there, Abhishek, to kind of point out.

Abhishek Murarka
Analyst, HSBC

Okay. Just from a looking forward perspective, this overall slippage rate of 3.5, how long before it, let's say, hits a 2% kind of run rate? Are you seeing that kind of recovery in the economy where you can think that maybe 2 quarters down the line or 3 quarters down the line you'd be trending towards a normalized slippage rate?

Rakesh Jha
CFO, ICICI Bank

Again, if we, for a moment, keep aside the pandemic and third wave and all of that, I think we are heading in a direction where it should get to a normalized level. I think the indicator for that is always if you look at the overdue book, if it is higher than normal, you would expect slippages to be also higher. I think the overdues have come down for us and down to the March 2021 levels, which were pretty close to a normal level as well. I think we should start seeing that. Again, I would request you to look at on the retail side, there is a fair bit of addition, deletions and all that happens. From that perspective, I think we should get to a normal level pretty soon.

Abhishek Murarka
Analyst, HSBC

Sure. Just second question on NIM. Just anything in terms of what should be the read-through going forward because your composition of relatively higher-yielding products would continue to increase looking at the growth rates. Do you see further uptick from 4.1 levels?

Rakesh Jha
CFO, ICICI Bank

I think last quarter I said that we would try and protect our NIM at the level at which it was in Q1, which had seen a sequential increase. This quarter definitely the fact that the net NPL additions are pretty much negligible has helped because interest reversal and all of that is not there. Because of the NPL deletions, you kind of collect interest which was not booked earlier. That has helped in the current quarter. I think if you look at more the H1 NIM, which was at about 3.94%, I think our endeavor will be to protect the margin at those levels. The moving parts are definitely the competitive intensity which is there across all the segments of lending. As you would have seen, we have really not been price leaders across any of the products or segments.

Yes, we would kind of bring down our prices if required, based on what we are seeing in the market. The cost of deposits has really been something which has helped us in improving our margins. Even in this quarter, we saw a 12 basis point decline in the cost of deposits driven by the 35% growth in daily average current account deposits, 25% growth in savings account balances. These are the variables which are there. Overall, of course, the interest rates will inch up as RBI kind of normalizes the liquidity in the system. How the repo rate moves and the funding cost moves and all of those will be variables which will come into play maybe towards the end of the year or in the first half of second year. We will be focused on pricing our loans appropriately to get the required returns.

Abhishek Murarka
Analyst, HSBC

Sure. Thanks so much, Rakesh, for the explanations and all the best to the team. Thank you.

Rakesh Jha
CFO, ICICI Bank

Thank you.

Operator

Thank you. The next question is from the line of Nitin Aggarwal from Motilal Oswal Securities. Please go ahead.

Nitin Aggarwal
Analyst, Motilal Oswal Securities

Yeah. Hi. Good evening, and congratulations on good results. Firstly, like while our mortgage growth has been quite strong, but just to understand if you are seeing any impact on growth in the metro and the Tier 1 cities as other banks are now competing aggressively on rates.

Rakesh Jha
CFO, ICICI Bank

On rates, as I said where we believe that from an overall perspective and we look at and we have talked about the fact that we look at Customer 360, we don't look at just a single product. In most of the instances now when we give out a home loan, we also have the customer opening their savings deposit with us, and this is true across all the products. The Customer 360 is a very key thing for us. Similarly, even looking at the entire ecosystem, be it a corporate ecosystem or any other ecosystem that we focus on. We look at it on an aggregate basis and the contribution to operating profit, again, on an aggregate basis. You have seen the volumes that we have been able to do on the mortgages in this quarter, the YoY growth, the sequential growth, both reflect that.

There are opportunities for growth which is there. We will of course not go completely bottom fishing in terms of the rates which are there. Yes, the headline rates, for us also, we have brought down with some of the competition bringing it down. Overall, with the cost of funding being where it is, and the fact that mortgage customers are sticky customers, give us the opportunity to service them across a wide range of products and services over a long period of time. With that, we are comfortable with the profitability levels and would continue to look at growth in this segment.

Nitin Aggarwal
Analyst, Motilal Oswal Securities

Rakesh, on the card side, we have been reporting a very strong market share gains and card spending has come back. How in general has the asset quality been trending? How is the customer behavior in that space? If you were to benchmark yourself on profitability in this segment, because this is one of the high-yielding segments, and we are doing very well here. If you were to benchmark ICICI Bank, say in the industry, where will we be in this space on a scale of, say, 1-10? Anything that you can indicate? Any qualitative flavor.

Rakesh Jha
CFO, ICICI Bank

Credit cards is again an important product. Like mortgage is a long-term product, credit card is a product which is used frequently by the customers. You kind of end up getting an opportunity to service the customer on an ongoing basis. It's a clear focus area for us, and Anup has talked about it in the past as well. The tie-up that we have with Amazon has really worked well for us. In terms of growth again, you have seen the growth that we have seen in the cards in force book or the credit card spends and the market shares have also improved for us. In terms of profitability, again, it's not that we have the numbers of all the players in the market, difficult to comment on a comparative basis. Credit card is always a portfolio where the returns have been pretty good.

If you look at the experience in the last 18 months through the COVID-19 period, the numbers in terms of NPA additions or credit losses, given the pandemic, have actually clearly been better than what we would have expected. Those are the trends which are there. Anup, you want to add something?

Nitin Aggarwal
Analyst, Motilal Oswal Securities

Sure. Lastly, if you can also comment on the performance of ECLGS portfolio, how has been the collection efficiency trends in this portfolio and for loans which are out of moratorium?

Rakesh Jha
CFO, ICICI Bank

I would say something similar to what we said in the last quarter's call. Overall, our focus while implementing the scheme was to restrict ourselves to customers where the business models are not broken and we would have the ability to recover on these loans. Overall, that means that it's not a portfolio where we are overly worried. Indeed, some of the customers under ECLGS would have been customers who would have had stress. Relatively, it would be higher than on the rest of the portfolio. There could be NPL additions which could be somewhat higher than the rest of the portfolio. We don't think that it is going to be anything which is material. We have about close to INR 140 billion of loans under the ECLGS 1.0 scheme, about INR 20 billion on the ECLGS 2.0 scheme.

We are quite comfortable with what we are seeing in terms of the trend there.

Nitin Aggarwal
Analyst, Motilal Oswal Securities

Sure. Thank you. Wish you all the best.

Operator

Thank you. Before we take the next question, a reminder to the participants, please limit your questions to two per participant. Should you have any follow-up, may we request you to rejoin the queue. The next question is from the line of Anand Dama from Emkay Global. Please go ahead.

Anand Dama
Analyst, Emkay Global

Yeah, thank you for your opportunity. Sir, my question is on restructured portfolio. One, is there any residual pipeline in terms of restructuring that you will have? Secondly, you have made somewhere about 20%- odd provision on the restructured portfolio. Any guidance that you can give in terms of what could be the NPA rate in the restructured portfolio, and because of which you will need to make some additional provision on the restructured portfolio beyond the 20% that you have already made?

Rakesh Jha
CFO, ICICI Bank

Yeah. I didn't get your second part of the question well, but I'll answer. If I miss something, just let me know. On the pipeline, as per the RBI guidelines, the request had to be received by 30th of September. Which has happened. There would be some cases which would still be under implementation at 30th of September. As you know, these are retail loans, and it does take some time for all of that to get implemented. There would be some amount of restructuring increase one will see in Q3. In the overall context, it is not going to be any material number, I would say. It will be definitely, for example, less than INR 10 billion. That is what is there in terms of the pipeline.

On the provision, There is an RBI requirement was to take about 10% provision on the COVID restructured loans. Against that, we have taken 15% provision. Some of the loans which have got restructured were NPA and have got upgraded due to restructuring. In those loans, we have carried forward the provision which was made when they became NPA. That's the reason we have overall about 20% provision on the restructured portfolio. As I mentioned earlier, it's predominantly secured portfolio which has got restructured. We would expect to recover and collect on these. It's something that we will assess on a quarter on quarter basis. At any point of time, we believe there is higher provision requirement, we would be happy to make that. One should also consider that we, any case have INR 64.25 billion of COVID related provisions as well.

If you look at the numbers that we have put in our release, where is that? The RBI requirement for disclosure. The slippages from the restructuring done last year, they have not been material in the first half of the year. Of course, some of those loans or actually many of those loans would still be under moratorium. Like I said earlier, moratorium is anywhere between six months to 12 months. We'll continue to assess this portfolio. If required, we will make some more provision. Overall, the provisions are quite comfortable at the bank level. This quarter, in any case, we have not even utilized or written back any of the COVID provisions.

Anand Dama
Analyst, Emkay Global

That's very comforting. Second, question is about the ICICI PayLater book. There is a lot of buzz about BNPL. We are also a dominant player in that space. Is it possible for you to give some trends in terms of how that book is playing up? The ICICI Amazon card has done very well. If you can provide some numbers in terms of your ICICI PayLater book, that will be great.

Rakesh Jha
CFO, ICICI Bank

Sure. The numbers I don't think we have provided. See, the whole spectrum of credit in this space is becoming very interesting. You have normally the credit card, which is a fantastic instrument, a very flexible instrument. Of course, you have the EMI. You can have EMI on debit card, you can have EMI on credit card. You can have normal now BNPL, which is coming in. Essentially these are also installment products. The difference between BNPL and other products is that it is essentially driven by merchants. There is a implicit promise to the merchants that if you give BNPL, the average order value will increase. The cost to the merchant is higher than sometimes the credit card MDR that they give out. There is installments in between.

Our PayLater is, we have a good spectrum of affordability products. Obviously, PayLater also is one of the products, a credit card being other products, our EMI on debit card being other product, EMI on credit card being other product. From our perspective as a bank, because we have got flexibility of instruments and a full spectrum, we would want to certainly be there in all spectrum depending on what customers want and how merchants want. We should be able to provide them all the options that they have. The good thing that has happened in the last, I would say three years particularly, is that the whole merchant ecosystem has become very digital. Right from their onboarding to their, now UPI has come in, which is virtually zero MDR, you can have EMI based on, so credit product based on that as well.

What has happened is that it has become very digital, the cost of onboarding has come down, the cost of reconciliation has come down, the cost of credit delivery has come down. Next step, which is why you will see that this area of merchant ecosystem is really exploding in a very big way. Banks like us, large banks like us, we have a natural advantage to play that game because we already have a large sort of POS footprint. We have a large merchant footprint from a current account perspective. We see a lot of flow happening through us, digital underwriting is what we can do. Digital onboarding is what we can do quite easily. Actually, it's an interesting space, which is unfolding in a very good way.

BNPL is a form factor of credit delivery, and we look at it that way. It's not a completely new product in the market. It has been there in various shape and form. BNPL, of course, has its own advantage in the sense that it also caters to a need of a customer. They may not be having credit cards, or they may not be having lot of bureau scores, and these underwriting are on the fly. It's a good form factor, and it's a good product for many customers. Our Pay Later also is positioned well. The other thing about many of these affordability products is, it is at the place of purchase, and you don't have to go outside to take the loan unlike personal loans, etc. It is at the time of purchase.

This embedded finance is a new thing which is, it's not a new thing exactly, I mean, credit card was always there, but in a new way it is coming. I think the space is interesting.

Anand Dama
Analyst, Emkay Global

Yes, certainly. Basically, I think the acceptability among the customers certainly has gone up. Is it to some extent cannibalizing on our low value credit card spends?

Anup Bagchi
Executive Director - Head Retail Business, ICICI Bank

No, we haven't seen that as yet. From an affordability perspective, there are two things. One is that first you have to ascertain the underwriting of the customer. Once that threshold is reached, whereas there is return of capital, I'll not say assured, but you have a high confidence on return of capital, the next immediate thing is a very de-congested and easy process.

Because if you have a very difficult process, customers will not take credit. They will take some other route to take credit. If one can have a very good onboarding process, on-the-fly credit delivery process, and you take care of the headache of the merchant, that is, they get the money, they get the settlement, and then you take over the settlement data by way of postponed cash flows from the consumer, and you make that process completely seamless, you can give it any name. You can give it Revolver, you can call it BNPL. Everything is BNPL, actually. Credit card is also BNPL, Buy Now Pay Later . Now, there is a new word, BNPL. One has to make that a very good customer experience.

From a bureau's point of view to credit customers, if they are your own customers which banks have because they have salaried accounts, so they are new to credit customers, you can underwrite them well. There is also an added advantage that banks have, provided one has a very decongested on-the-fly underwriting process and ability to integrate with the merchant in a very seamless way. That's really the value to the ecosystem that the product and service should give. If one adds that, demand for credit we have seen is always there, so it gets picked up then.

Anand Dama
Analyst, Emkay Global

That's very helpful. Thanks, Anup.

Anup Bagchi
Executive Director - Head Retail Business, ICICI Bank

Thank you.

Operator

Thank you. The next question is from the line of Shagun Verma from Goldman Sachs. Please go ahead.

Rahul Rai
Analyst, Goldman Sachs

Hi, this is Rahul here. Just two, three questions. One is, on the non-employee cost, it's been a pretty sharp spike this quarter. Just wanted to understand how do you see what's kind of driving this? I understand business momentum has picked up, that cost may have started coming through. Apart from that, is there anything else that we should know, like on the digital side, technology side, how is the spend trending there? Also this partnership-based spends, the Big Billion Days, et cetera. Can you just throw some color on that?

Rakesh Jha
CFO, ICICI Bank

Yeah, Rahul, if you look at the employee expenses were up about 21% on a YoY basis. We have seen about 7%-8% increase in the number of employees on an average last Q2 to this Q2, and some increase in the salaries. All of that together, along with the ESOP cost that came in this quarter, would account for that increase. On the non-employee expenses, there's clearly two sets of categories. The category which is growing is virtually all which is linked to business. That would be, of course, the technology-related costs, the retail, business sourcing related costs. We have been buying a fair bit of priority sector lending certificates as well. That cost has gone up. Like you mentioned, sales and advertisement, promotion, those costs have gone up.

All of these are costs which are, we believe, productive, good costs to improve and increase our core operating profit. The other costs, more of administrative and infra kind of costs, those have grown in single digits actually, this period. One thing to keep in mind is that if you look at last year, Q2, Rahul, we had about a 5% decline in our operating expenses. The base for us was indeed much lower last Q2, so some bit of that impact is as well there. Having said that, clearly in terms of the expenses that is there, we are at a 20% or thereabout kind of a run rate on expenses where we are currently running. That's the trend. It's actually near term, which one is seeing.

Rahul Rai
Analyst, Goldman Sachs

Okay. Rakesh, just to put simply, if you were to look at this cost from, let's say, growth-oriented cost or maintenance-oriented cost, how do you all view this? This cost is necessary from a go forward basis?

Rakesh Jha
CFO, ICICI Bank

The way, Rahul, in the bank we run it is that each of the businesses have a risk-calibrated core operating profit as their key metric. As part of that, expenses is one of the variables. Each of the business teams then looks at it, and there is always a trade-off. One can always end up with lower cost in the near term if you sacrifice a bit on the long-term growth opportunity. That is something that we don't do. Some of these expenses are indeed, which are building franchise, maybe they will show results in 12 months, 18 months kind of a timeframe. Overall, we are committed to growing the risk-calibrated core operating profit. The increase in expenses that we have, we will continue to work on improving our revenues also in line with that.

Given the pandemic, actually, some of the numbers have been a bit up and down, like I said. Last year, some of the expenses were lower, and this year you will see the growth in expenses to be higher. I think from next year, one will see a slightly more normalized number, but it would still be a growth which is high on the expenses side.

Rahul Rai
Analyst, Goldman Sachs

The cost-to-income ratio should then be in a narrow corridor, is what I'm taking away. Is that a fair understanding?

Rakesh Jha
CFO, ICICI Bank

That is something, Rahul, for you to take away. We don't focus on that ratio per se. I think for us, the entire focus is on the core operating profit. If we are growing that well, and that means our cost-income ratio goes down 2%, goes up 2%, it's actually fine.

In the longer term, definitely, we believe that we should be able to grow our revenues at a faster pace than expenses. In the near term, there are some of these trends which we will be incurring.

Rahul Rai
Analyst, Goldman Sachs

Got it. Thank you so much, Rakesh, and good luck.

Rakesh Jha
CFO, ICICI Bank

Thanks.

Operator

Thank you. The next question is from the line of Prakhar Agarwal from Edelweiss. Please go ahead. Mr. Agarwal, your line is in talk mode. Kindly go ahead with your question, please. As there is no response from the current participant, we move to the next question from the line of Adarsh Parasrampuria from CLSA. Please go ahead.

Adarsh Parasrampuria
Analyst, CLSA

Hi. Just a question on the ROE expectation now? The last 12, 18 months was quite volatile. We're getting comfortable with credit costs and the operating profit trajectory has been quite strong. Any targets on ROE for the bank over the next 2-3 years?

Rakesh Jha
CFO, ICICI Bank

Adarsh, as you know, we don't have any specific target communicated on the ROE. I think we'll repeat that our focus is to grow our risk-calibrated core operating profit, and if that happens, the ROE should improve. We have seen some improvement over the last 12 months, 24 months, and that could be the objective going forward as well. There is no specific target that we have for ROE in our mind.

Adarsh Parasrampuria
Analyst, CLSA

Got it. Rakesh, one question on the leveraging up of the balance sheet. That while the growth's been strong, our ROEs will kind of get there. We did raise capital into the pandemic, anticipating some issues, but the outcomes have been a lot better. Where do leverage grow in the balance sheet in next two to three years? Given that the ROEs will go up, it doesn't look like we'll have a lot of leveraging up of the balance sheet.

Rakesh Jha
CFO, ICICI Bank

That we will see, Adarsh, in terms of what the opportunities are. I think it's going to just be a function of what is the market opportunity. Within that, what fits into our risk and return criteria. I think we are at a very healthy level of capital, so that gives us confidence that we can capitalize on all the opportunities which would come up, and we are pretty optimistic about the economy, about the opportunity for the banking system in the two to three-year timeframe that you're referring to. Based on the opportunities, we'll see how the leverage goes up from the current levels.

Adarsh Parasrampuria
Analyst, CLSA

Perfect. Thanks. Congrats on the team being splendid last two, three years. Thank you.

Rakesh Jha
CFO, ICICI Bank

Thank you.

Operator

Thanks. The next question is from the line of Kochar Gaurav from Mirae Asset. Please go ahead.

Gaurav Kochar
Analyst, Mirae Asset

Good evening, everyone. I have a few questions. Firstly, on margins, quarter-on-quarter, there was a 11 bps improvement in margins. If I look at the CD ratio, it has moderated further to 78. Taking maybe a 4-6 quarter view or a medium-term view, if maybe credit picks up and the CD ratio move towards 85% sort of mark, what is the outlook on margins? Also in that context, the share of unsecured credit right now is 10%, if I add up the personal loans and credit cards. Any sort of target internally or any sort of cap that you would have built there? Maybe in next two years, what would this be as a percentage of overall portfolio? As a result, what kind of margins can we look at from a 12-18 month or 2-year perspective? That's my first question.

Rakesh Jha
CFO, ICICI Bank

It's a very dynamic market, very difficult to have a target on margins. I think at any point of time, we are always looking at least first protecting the margin and then seeing the opportunities to improve it. I think into the next year, something which all banks will face, including us, is that a lot of our loans are linked to external benchmarks. We'll have to see how the repo rate moves, how the T-bills move, and with respect to that, how the cost of deposits move for banks. That's an additional factor which has come in with all the loans being linked to external benchmark. Otherwise, definitely, I think we are still sitting on surplus liquidity in the balance sheet. As that gets deployed, over time, we would see some benefit on the margins from that side.

On business mix, the unsecured portfolio had been growing at a faster pace than overall portfolio for us prior to COVID, and some bit of a slowdown happened there in the pandemic period, and we believe we should get back to more normal levels of growth on that side. We don't have any specific target of NIM in a two-year period.

Gaurav Kochar
Analyst, Mirae Asset

Sure. Directionally, you believe this can go up further from here, the margins? Given the levers.

Rakesh Jha
CFO, ICICI Bank

In the medium-term, we would always work towards that. It's going to be a function of lot of things. Some of those are not under our control as well.

Gaurav Kochar
Analyst, Mirae Asset

Sure. Understood. My next question is on the provisions. If I look at the on-book provisions of 80%, net NPL in corporate book is almost INR 2,000 crore. PCR on retail book is 65%, and apart from that, we are also carrying provision buffers. For FY 2023, it's very hard to estimate a credit cost of more than 100 basis points unless, of course, we see a third wave. What are your thoughts around this? In this year or maybe next year, do we see some write-backs of this COVID buffer that you have made in the last 18 months or so?

Rakesh Jha
CFO, ICICI Bank

Yeah. In two parts, if I take it, on the first one, we have said that through the cycle numbers that we look at on credit cost is for it not to exceed 25% of our core operating profit, which would be like 120 or 125 basis points of our loans. We should get back to that level once the pandemic is behind us for sure, because that is what we aim for while we build our portfolio. Regarding the COVID provisions, I think it's an assessment that we will keep on doing on a quarter basis. The portfolio, of course, has stood up better than what we anticipated, and the performance there has been better than what we would have taken into consideration while creating the COVID-related provision. We are not going to be in a hurry to unwind all of those provisions.

I think we'll assess it quarter by quarter, maybe at the year-end, we'll take a call as to how we should do that. It's something which gives strength to the balance sheet, so we don't overthink around that.

Gaurav Kochar
Analyst, Mirae Asset

Sure. The intent is to unwind it maybe at a later date, if not today, not to hurry up, but the intent is not to keep that buffer forever. If my understanding is right.

Rakesh Jha
CFO, ICICI Bank

Yeah, meaning once the pandemic is over, then the COVID-related provision will not be there. Whether we maintain some other provision, contingency provision, we will assess all of that and see.

Gaurav Kochar
Analyst, Mirae Asset

Sure. Got it. Just on that ICICI Bank UK, I didn't hear it properly, is the dividend payout $20 million or $200 million?

Rakesh Jha
CFO, ICICI Bank

That was a capital repatriation of $200 million. It was surplus capital in the U.K. subsidiary. As I said, the loan book there has declined, and their capital ratio was like 25%. $200 million of capital was repatriated back to the parent bank during the quarter.

Gaurav Kochar
Analyst, Mirae Asset

Okay. This will not be part of the P&L. It will only be added back to reserves. Is it?

Rakesh Jha
CFO, ICICI Bank

It will not be added back to the reserve. It will come in the capital adequacy. Investment in subsidiaries reduced from the capital while computing capital adequacy. That number of reduction has come down.

Gaurav Kochar
Analyst, Mirae Asset

Okay.

Rakesh Jha
CFO, ICICI Bank

In the balance sheet, it would have resulted in a reduction in the investment in it.

Gaurav Kochar
Analyst, Mirae Asset

All right. Perfect. Understood. Just last question, if I can squeeze in. The closing liquidity on the balance sheet was around INR 1.5 trillion. Is the average also around the same number, or it's a quarter-end phenomenon when the liquidity is high, typically?

Rakesh Jha
CFO, ICICI Bank

For the average number, you should look at the LCR number that we also disclosed. That's a daily average number, so 130% or so. It's clearly higher than where we would ideally want it to be.

Gaurav Kochar
Analyst, Mirae Asset

Right. Okay. Sure. Got it. Thanks a lot, and all the very best.

Rakesh Jha
CFO, ICICI Bank

Thank you.

Gaurav Kochar
Analyst, Mirae Asset

Thanks. Thank you.

Operator

Ladies and gentlemen, due to time constraint, that was the last question. I now hand the conference over to the management for their closing comments. Over to you.

Rakesh Jha
CFO, ICICI Bank

Thank you everyone for spending the Saturday evening with us. We can take remaining questions separately. Thank you.

Operator

Thank you.

Rakesh Jha
CFO, ICICI Bank

Thank you.

Operator

Ladies and gentlemen, on behalf of ICICI Bank, that concludes this conference. Thank you all for joining us, and you may now disconnect your lines.