Sapphire Foods India Limited (NSE:SAPPHIRE)
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May 12, 2026, 3:30 PM IST
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Q3 23/24

Feb 9, 2024

Operator

Ladies and gentlemen, good day and welcome to the Sapphire Foods India Limited Q3 and Nine Months FY 2024 Earnings Conference Call organized by Orient Capital. As a reminder, all participants' lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star then zero on your touchtone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Bhavya Shah from Orient Capital. Thank you, and over to you, sir.

Bhavya Shah
Account Manager, Orient Capital

Good evening, everyone. Welcome to the Q3 and nine months FY2024 earnings call for Sapphire Foods India Limited. From the management, we have with us Mr. Sanjay Purohit, Group CEO and Whole-Time Director, Mr. Vijay Jain, and Mr. Rahul Kapoor, Head Investor Relations. I hope everyone had a chance to go through the results and investor presentation which was uploaded on the exchange earlier today. Before we proceed, a reminder that this call may contain forward-looking statements which do not guarantee future performance and involve unforeseen risks. Our detailed disclaimer has also been published in the presentation. I would now like to hand over the call to Mr. Sanjay. Over to you, sir.

Sanjay Purohit
Group CEO, Sapphire Foods India

Good afternoon, everybody. Thank you for joining our investor call. Let me start off. Our quarter three F Y 2024 consolidated restaurant sales were INR 664 crores, and this grew by 12% YoY, and EBITDA at INR 123 crores grew by 5%. Now, these numbers seem to suggest that the quarter continues to be tough from a demand perspective. Indeed, when you look at most consumer product categories, we can see that demand conditions are tough. And then when you look at the rest of the QSR industry, again, you'll see demand conditions tough, growth generally being muted. But in the light of competitor highlights that have been given out, this performance still is relatively a strong performance, driven by KFC which is doing quite well, Sri Lanka being stable, and Pizza Hut continuing to be a challenging quarter.

In the quarter, we added 36 restaurants, 25 KFC, eight Pizza Hut in India, and three Pizza Hut in Sri Lanka, taking a total restaurant count to 850. Our consolidated restaurant EBITDA margin EBITDA was flat YoY, and margin was down 16%, down to 16%, 210 basis points lower than last year. Our consolidated EBITDA post-Ind AS was INR 123 crores or 18.4%, and this grew year-over-year by 5%, though down by 120 basis points. Our adjusted EBITDA was INR 72 crores or 10.9%, and this declined YoY by 2% or by 155 basis points. I'm now going to jump to the KFC slide, which is 15, and talk about what we are trying to drive on the KFC brand. Like I said, in general, we are seeing growth being challenging in the QSR space.

However, on KFC, our biggest priority is to be able to grow the fried chicken relevance. We have taken two occasions of lunch and snacking, and we are starting to blow this up. This is both through product menu innovation and then advertising, both digital as well as mass media television advertising, to back these initiatives. You would have seen snacking as a continuing theme from last couple of quarters, and lunch is an occasion that we have started backing from this quarter onwards. Like I said, both of them come with a variety of options at attractive price points, and we are advertising to create demand. From an operational perspective, our customer scores and our operating scores continue to improve.

For example, our Google ratings, our Swiggy ratings, our Zomato ratings, on the basis of which consumers make a choice between brands, have never been higher than what they are today. That's on account of the rigor in operational initiatives that we drive at the front end, so that's doing really well. We have overall implemented digital kiosks. This is slide number 20, in about 130 restaurants, and that's going well. From an accessibility perspective, we used to call out that on an overall basis, we should be able to double our restaurant count in three to four years. On KFC, at least, we think that we should be able to call out that we'll double this restaurant count in three years' time. Quickly, let me hand it over to Vijay to take us through the numbers part.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Yeah. Thank you, Sanjay. Just to clarify, on the previous slide, doubling the count, we meant December 21 as the base. We're on track to double it by the end of calendar year 2024. Slide number 22, dining mix was 43%, delivery came at 38%, 200 basis points higher than last year. In terms of SSSG, we were at -2% with overall revenue growth of 16%. ADS of INR 125,000 includes 25% new store additions, so we added 81 stores over last calendar year. So that impact is there in the ADS of 125. Overall gross margin grew by 190 basis points, and sequentially, also, it improved by 50 basis points. This combined with the cost efficiencies meant that we were able to deliver a very strong EBITDA of 20.1%.

Even if you look at our nine-month performance, 19% revenue growth with a 20% restaurant EBITDA, this is the highest-ever restaurant EBITDA for Sapphire KFC for a nine-month period. Moving to slide 25, it gives you a four-year trend and five-quarter trend. Now that we have the benefit of looking at results of all of the QSR players, we can safely say that the last nine-month performance of KFC, and especially the Sapphire KFC - I would like to underline this: Sapphire KFC - is by far the best in the industry, considering the scale, growth, and the margins which we are able to deliver.

Sanjay Purohit
Group CEO, Sapphire Foods India

While KFC has been a shining star in our overall portfolio, Pizza Hut continues to face a challenging situation on the back of quite severe competitive pressures. Last time, we had tried to distill out everything that we are doing into really three simple buckets, and we had called out specific actions that we are taking under each of these initiatives. And here, we are giving you a summary update. Now, given the nature of the decline that we have had on the brand, I must say there are no silver bullets to rejuvenating the brand. This is going to be a medium-term task and to be able to change perceptions on the brand. So the first action that we have called is, "How do we revive customer interest in the brand by building the brand?" And both product innovation and enhanced marketing investments are the specific actions.

You should be able to see innovation starting to roll out in the next two quarters, and we will be putting in higher level of marketing monies to back this innovation. Then we said we've got to, through operational initiatives, "How do we grow both dining and home service?" We have now implemented the Dragontail Kitchen Planning tool in 100% of our restaurants. And most importantly, because this is a delivery-forward kitchen planning tool, for it to be effective, we needed to integrate with the aggregator platforms. That is also complete. So now, our simple premise is that if you're able to deliver pizza within 20 minutes to a customer as soon as it comes out of the oven, then it is hot and fresh. And we are now seeing month-on-month improvement in these metrics of the number of orders that we are able to serve within these 20 minutes.

That's resulted in our higher ratings on Google, on Swiggy, and on Zomato. So across the platform, we are close to 4 rating on Zomato, and this has seen a substantial improvement, and above 4 on Swiggy. Further, building occasions like KFC is an important initiative. Both lunch as well as late-night deliveries are the two areas that we are focusing on. The lunch day part activation has been rolled out, and over 90% of our stores now are for late-night deliveries. So this also, we think, will give us an upside. Finally, we've talked about our philosophy on capital allocation. Given that the brand right now has had a challenging couple of quarters on profitability, we've said that we will do 3%-5% portfolio corrections in the next two quarters.

We will slow down on our rate of expansion, but we will continue to invest in refurbishment so that customer experience is really maintained. So I want to underline here: brand revival will take a few quarters, but the actions we believe we are taking are fundamental in nature, and it's just persistence that will definitely drive and deliver results.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Moving to slide 32, dining mix came at 35%, and delivery is at 49%, largely stable quarter-on-quarter, and even for last nine months, in a similar range. Overall, SSSG for the brand was -19%, and even the overall revenue decreased by 4%. ADS came at INR 45,000. Again, in terms of last one-year additions, we roughly added 15% of stores in last one calendar year. Moving to the gross margins, 75.7% up by 130 basis points. All the gross margins improved. The operating deleverage on account of negative SSSG meant that our restaurant EBITDA came down at 4.6%. Slide 35, which gives you the four-year trend and five-quarter trend, clearly shows that the brand is facing challenging times. However, Pizza Hut continues to be an important second leg for Sapphire, and we're confident that it will emerge stronger in the medium term.

Sanjay Purohit
Group CEO, Sapphire Foods India

Very quickly, on the Sri Lanka business performance, Sri Lanka has been quite steady. On a YTD basis, we are seeing 1% SSSG. The operating conditions are quite steady. I think this is the period where, with cost stabilizing, with the country's economic and political scenarios stabilizing, we should look at an improvement in the growth outlook towards the latter part of the year. We still believe strongly that there is good growth potential in this market. And for the brand Pizza Hut, there is still a long runway for expansion and growth here. We will continue to be careful. We opened seven stores last year.

Operator

Welcome to the conference center. Please enter your passcode followed by the hash or pound key. Please enter your PIN followed by the hash or pound key. Your passcode has been confirmed. Please wait while you are joined to the conference. The conference is now being recorded.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

In INR terms, and 19% on YTD basis as well. Slide 44 gives out the four-year trend and five-quarter trend. As you can see, last few quarters have been quite steady in terms of our performance, in terms of profitability. As macroeconomic recovery continues, as mentioned by Sanjay, we expect improvement in this starting from next financial year. Moving on to slide 45, very pleased to inform that Sapphire Foods is now rated by S&P on ESG parameters. Our DJSI ratings, we were rated as 42 in terms of score. We are highest or first amongst the QSR brands in India, 95th percentile amongst the global QSR companies. The key areas of impact have been human capital development, business ethics, and customer relationship management. With this, we hand it over back, Anuja, to you. We can open the forum for questions.

Operator

Thank you very much. We will now begin the question-and-answer session. Anyone who wishes to ask a question may press star and one on their touch-tone telephone. If you wish to remove yourself from the question queue, you may press star and two. Participants are requested to use handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles. The first question is from the line of Nihal Mahesh Jham from Nuvama Wealth Management Limited. Please go ahead.

Nihal Mahesh Jham
Analyst, Nuvama Wealth Management Limited

Yes. Good evening, and thank you so much. Sir, two questions on my side. Starting off with Pizza Hut, over the last six quarters, there's been a significant deceleration in the performance, which you also highlighted. So is this totally related to the competitive intensity, or maybe from a brand perspective, also, some choices or some aspects have not worked out right? Because if you look at the history, there was a rival with the brand before, but is this surprising in terms of the kind of deceleration the specific brand has taken, say, versus some of the other pizza players?

Sanjay Purohit
Group CEO, Sapphire Foods India

Yeah. So I think part of the issue is the competitor intensity, and perhaps that affected Pizza Hut a little more than other brands. So that's what the numbers point out towards, Nihal. Having said that, I think we recognize that in a highly competitive space at this moment, we've got to start upping the ante. The brand still means a lot to consumers. All our consumer research still shows that the brand retains a top-of-mind awareness consideration. And yet, in the face of, like I said, competitive pressures, we've lost out on growth despite our higher expansion. So the answer really lies in, "How do you revive consumer interest behind the brand?" And so to do that, it's a combination of how much marketing that you put behind the brand and through both innovation as well as value attract consumers.

Back that up with very strong operations to deliver a great experience to consumers when they either come to the store or when they order in their homes, so.

Nihal Mahesh Jham
Analyst, Nuvama Wealth Management Limited

Sir, a related question here was that we've been very aggressive with product launches in Pizza Hut over the last two years. We are incrementally looking at launching further products. What is going to be different versus, say, launching those 10 unique pizzas, which I think just happened six months back?

Sanjay Purohit
Group CEO, Sapphire Foods India

Very well. So if I just look at our last, say, perhaps two or three years, what really worked on the brand was when we launched first about two years ago, when we launched the Momo Pizza. That seemed to work on the brand. When we launched Flavour Fun for a period of six to nine months, we saw a significant upside on the brand. Brand ADS started to move up. The core pizza refresh, which was the 10 new pizzas and branded as What's Your Mood pizza, perhaps did not have as much of impact as it should have because you're changing around toppings and not offering the consumer anything significantly new. So that's a lesson that we are perhaps taking out.

So when I look at the first two innovations that I talked about, both Momo as well as on Flavour Fun, I think one recognition is that we should have been able to support these innovations for a longer period of time through heightened marketing. Given the size of the brand and cost of media today, we thought that if we support these initiatives on a one-quarter basis or so, that will be enough. I don't think that's enough. And I think those are our learnings out of what we have launched in the past. And I think we should take that into our future launches.

Nihal Mahesh Jham
Analyst, Nuvama Wealth Management Limited

Just if I may, one last question. In case it has obviously been a much better performer, as you said, is there a possibility in that category also, say, online competition would come up and just become an issue in the future? There are one, two brands who obviously launch specific chicken offerings. So just your view on that.

Sanjay Purohit
Group CEO, Sapphire Foods India

Yeah. So I guess the overall competitive pressure in food has increased. If I even just break up this competitive pressure, we are not seeing so much pressure coming from so brick-and-mortar and/or omni-restaurants, so people who are putting up stores as well as being online. So the competitive intensity there is, I would say, normal but not heightened. Where it seems to be coming out is in the form of cloud kitchens. Now, each one of them, whether they are making money or not, is a secondary question. But at least in the initial stages, it's quite easy to there are lower costs of setup. Continuing costs of being able to make money is a different question. But therefore, you see a burgeoning of what I think are cloud kitchen brands. And in this space also, pizza is a little easier than perhaps KFC.

Could it happen on KFC? Yes, it could happen on KFC. It could happen on any brand, really. Hence, again, how do you continuously build consumer interest on the brand is really the answer only to counter such competition.

Nihal Mahesh Jham
Analyst, Nuvama Wealth Management Limited

Sure, Sanjay. Thank you so much, Anuja, for that.

Sanjay Purohit
Group CEO, Sapphire Foods India

Thank you, Nihal. Can we go to the next?

Operator

Yes, sir. Thank you very much. The next question is from the line of Jay Doshi from Kotak Institutional Equities. Please go ahead.

Sanjay Purohit
Group CEO, Sapphire Foods India

Hello, Jay.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

Hi, team. Thanks for the opportunity.

Sanjay Purohit
Group CEO, Sapphire Foods India

Hi, Jay.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

I have just one question. With such strong store growth over the last couple of years and SSSG declining KFC, you're still able to hold on to a margin of 20%. So what are the steps you've taken over the past couple of years to improve efficiency at store level? And do you think this is a sustainable margin assuming that the demand environment remains weak?

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So again, Jay, at -2% SSSG, this was possible because we also got a benefit of gross margin. Having said that, a lot of work has gone on the cost efficiency side as well. And if I give you a few examples, and I've called out this on previous forums, the Pacesetter exercise which we follow internally, where you bucket the similar revenue stores in a cohort of 15 and 20, and then you try and compare one cost versus the other and challenge the less performing stores to deliver the cost parameters as well as greater performing stores or better performing stores is a continuous exercise. So that exercise actually cuts across whether it is labor hours, whether it is electricity unit consumption, whether it is gas cylinder consumption, whether it is wastage across the stores.

This is a continuous program which we have developed in-house and over the last three years have been giving us quite a bit of joy. Having said that, if the pressure on SSSG continues, I don't think the gross margin there is further scope of improvement. If we're able to hold onto these ADS levels, I think, yes, it's possible to hold onto margin in this particular range. But if the ADS levels go down and if the SSSG goes even further down, then it becomes difficult to hold onto this level of margin.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

Understood.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Having said that, while we have taken various measures on the cost front, just to clarify, not at the cost of the customers. Our customer metrics are at all-time high in terms of whether it is Swiggy ratings, Zomato ratings, the Google ratings, our guest experience scores, the ratings which we measure internally on operating and brand standards. They are at all-time high. These efficiencies are driven not at the cost of experience.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

Understood. A follow-up there, you had about 250 KFC stores two years back, December 2021 quarter. You have 150-plus stores that are less than two years old. What would be the profitability gap between, let's say, the stores that are two years and above maturity-wise and the stores that are less than two years? What would be the differential in this margin because?

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So Jay, we typically don't give out vintage-wise profitability. However, what I can tell you is that typically, it takes three years for the store to mature in terms of revenue levels and in terms of coming to the profitability near the brand average. So if it's two years, yes, it's short of the brand average in terms of both revenue and profitability. It takes closer to three years to reach the brand level in terms of the ADS and the profitability.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

Is it a big drag on overall profitability or not so much? I mean, stores less than two years.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

I would not look at those as being drag. This is like you're building it for the future growth. It's a natural course which it is to traverse over three years. It's profitable in year one. We break even almost in quarter one. In year one, the profitability will be in double digits. In year three, it will move towards the brand average. So while it will be short of the brand average, after three years, it becomes rolling cycle, right? The stores which are opened three years ago now are adding to the profitability. I will again add new stores. So it's a continuous cycle. And that's why we said that we are very happy to target ourselves to deliver a margin which is in the range of in and around 20%. We don't want to really have a scenario where this goes beyond 20.

If it goes beyond 20, we will invest even more aggressively on the brand by opening even more aggressively. So that's the approach. If it goes down considerably below 20, we'll have to relook at our expansion plan. So that's the simple approach we apply. You have seen that already on Pizza Hut, that moment the profitability got impacted. We have called out first in the industry to go slow on our expansion plan. If you look at the last two quarter numbers on Pizza Hut, we have slowed down in single-digit our store expansion.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

Correct, sir. No, no. Your KFC profitability is very resilient and impressive in context of what we are seeing across the space. One last thing. You talked about Pizza Hut turnaround, but steps, and you have a slide there. But my question is that, look, there are three stakeholders here: yourself, the other franchisee, and Pizza Hut India. If interests of all three are not aligned, then is it possible for any one stakeholder to turn around the brand and do something? And in this case, is there an equal level of commitment you see from the other franchise as well as Pizza Hut to actually fix this issue?

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Yeah. So while it can be difficult but not an impossible one, as long as the interests and the objectives are aligned, which they are, and over the years, we have seen that all the three partners have come together on the platform and we have been able to arrive at a way forward which is aligned across all the three parties. That's what happened when April 19, if I may recall, we did the complete read the menu card, brought in the everyday low pricing. That's what happened when we did the meal options. That's what happened when we did Flavour Fun. And even the going forward plan, when we're calling out that we are going to heighten the level of marketing investments and product innovations, heighten the level of marketing investments not just by Sapphire, other partner franchisee as well, and not just other partner franchisee.

Even Yum themselves will put additional money towards that. So yes, our interests are aligned. As I said, as long as the objectives are aligned, we are able to figure out the way. Three partners on the table can also mean the three thinking people. So the idea can come from any one of the three. As long as it's good for the brand, there is no harm in accepting that idea and move forward.

Sanjay Purohit
Group CEO, Sapphire Foods India

Yeah. So I'll add my two bits also here, Jay. So unequivocally, yes. So we are aligned between Devyani, between us, and between Yum.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

No, I never had doubt about alignment. It's about commitment, the level of investment that each one of you would be willing to put in, right? That can.

Sanjay Purohit
Group CEO, Sapphire Foods India

Commitment without commitment is useless. I would say in my book, so it is alignment with commitment. At this moment, you just have to take me at face value, perhaps. Hopefully, this will play out in the next month.

Jaykumar Doshi
Analyst, Kotak Institutional Equities

Thank you so much, and all the best. Thanks a lot.

Sanjay Purohit
Group CEO, Sapphire Foods India

Thank you, Jay.

Operator

Thank you very much. The next question is from the line of Tejas Shah from Avendus Spark. Please go ahead.

Sanjay Purohit
Group CEO, Sapphire Foods India

Hello, Tejas.

Tejas Shah
Analyst, Avendus Spark

Hi, Sanjay. Thanks for the opportunity. My question is an extension of what Jay asked on resilience on KFC margins. So interestingly, we were at 65% SSG 1Q last year, and we delivered 20.3% margin. And we are at -2% this quarter, and still, we are at 20.1%. So understandably, as you explained that, in that period, you would have kind of reinvested it into the brand. And hence, we did not kind of over-earn on the operating average part that period. But I'm just wondering if those investments were done at that point, and immediately, it is followed by such a weak period of demand in SSG, how should we think about that operating leverage not allowing to come through in the margins and investing? And how do you calculate or how do you track ROI of such investments when the tailwind is in your favor?

Let's say you don't allow margins to go up, and then headwinds are not under our control. So just wanted to understand the mindset or philosophy over here.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Tejas, you were referring to which quarter? If you can just come again, which quarter you were referring to?

Tejas Shah
Analyst, Avendus Spark

1Q at 5.23% when we had a low base. Our restaurant EBITDA KFC was 20.3% with SSG of 65%. And even 3Q last year on 3%, we are at 20.2%. So we have been very resilient on this point, on EBITDA margin. I'm just wondering that, let's say, if things have to improve.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Got it. Got it. So I was just wanting to understand which quarter you were referring to. When you're looking at the 65% SSSG growth, Tejas, that's not really comparable or normalized SSSG, isn't it? Because Q1 FY 2023 is getting compared with Q2 FY 2022, which is the second wave or the peak of second wave of COVID, right? So it comes across from a really low base. What you need to look at is what were the ADS levels at those points in time. And our ADS levels have been in the range of, I would say, anywhere between INR 120-INR 140. Those are the kind of ADS levels range we have been hovering around. So those ADS levels would determine what kind of restaurant EBITDA I'm able to hold on. Having said that, my new stores also come at a lower ADS.

When we say we'll invest back in the business, we never meant invest back in the business through increasing the level of promotions or marketing. Those are at a standard level of 5% as per the agreement with the Yum. What we meant by invest back in the business is by opening or increasing the pace of our expansion. So if you are able to go faster and take the market by adding more stores, that's the preferred route or the strategic route which we are choosing: growth with profitability rather than just trying to pocket the profitability and then have a lower growth. That's what we meant. So it's not that when the tailwinds are there, we are not wanting to pocket the profitability.

Tejas Shah
Analyst, Avendus Spark

Got it. Great, clear. Second, Sanjay in his opening remarks called out that pace of expansion will be relooked in perhaps more in Pizza Hut. And we'll also go down on some store corrections. So if you can assign some number to this comment of yours for both the brands, you have a target of doubling on a CY 2021, but you are almost at the fraction of that for KFC as well. So if you can give some color on how should we think about, let's say, next three years for both the brands.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

When we gave out the CY 2021 number, so CY 2021, if I put all the three verticals together, we had 550 restaurants. We said we could double it to 1,100 restaurants in three to four years' time. We again gave a range of three to four years because we know in India, shit can happen. It's happening for us right now in one of our brands. That's the reason we gave out a range of three to four years. Within that, while we said we could largely double, yes, one brand can be 2.1x, other brand can be 1.8x, 1.9x. We never wanted to get into year-by-year or quarter-by-quarter targets. What it meant was that we could be in the range of 130-160 restaurants opening, all verticals put together. For last two years, we have been on track on that.

What we called out today specifically was that while we gave a range of three to four years, increasingly, it looks like for KFC, we would be able to meet that target of doubling in three years' time. So probably within the range of three to four, lower end of the range. In case of Pizza Hut, we called out that probably within the range of three to four, we would go on the higher end of the range, which was four. As of today, if the brand is delivering -19%, I would not want to get into a conversation on how many stores. I think the immediate priority for the next six months is let's see whether we can get some growth back on the brand, and then we can try and do discussion on what the numbers looks like. It will continue to be slow.

Right now, the numbers are single-digit. We are opening eight stores. For the next two quarters, probably we may even see lower number as well. But the annual number, the target for next two years, I think I can call out, it looks like more towards four years rather than three years. But I think it would be prudent to park the conversation for next six months at least, and let's focus on getting the growth back.

Tejas Shah
Analyst, Avendus Spark

Sure. Whatever this three or four years, whenever you are comfortable giving, you are referring to net addition and not gross?

Sanjay Purohit
Group CEO, Sapphire Foods India

Net additions and on the basis of December 21.

Tejas Shah
Analyst, Avendus Spark

Perfect. That's clear. Thanks and all the best.

Sanjay Purohit
Group CEO, Sapphire Foods India

Thank you.

Operator

Thank you very much. The next question is from the line of Arnab Mitra from Goldman Sachs. Please go ahead.

Sanjay Purohit
Group CEO, Sapphire Foods India

Hello, Arnab.

Arnab Mitra
Executive Director, Goldman Sachs

Yeah. Hi. Yeah. Hi. Hi, Team. And great to see the resilience on this KFC business from Sapphire. My first question was actually on the store expansion in KFC where you seem to be obviously bringing down your target to a three-year doubling. So the macro environment is still bad for food. KFC's, of course, being more resilient. So just wanted to understand what's giving you the confidence that you could actually accelerate KFC addition. And is there a risk that we overdo KFC addition in an environment which is really bad and that puts us in a troubled spot? And if you could put some light on the last three, four quarters, the new store openings, how have those new stores done qualitatively versus where, let's say, you normally expect it to be? Have they been significantly worse or more or less in line?

Broadly, the thought process on this acceleration and this weak environment.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So while we call it an acceleration, I think we are trying to say we are largely maintaining the pace, right? We opened 80 stores in this calendar year as well. So it's not going to go dramatically higher than that. And still, we will be able to closely hit that doubling the count in three years. So first of all, we are not saying we will go extremely further aggressive from the current phase of expansion. The current phase of expansion actually leads us to or results into that three-year doubling count on KFC. Secondly, the approach we have always called out, Sapphire's approach on capital allocation, we would not get swayed by saying that we can double it three years, four years, five years.

It's based on a simple approach that if you are opening the stores and those stores which you have opened are able to hit the strike rates or hurdle rates, which gives us the required or desired payback of three years or so, it gives us a desired level of profitability. It means whatever you are doing, it's working. And if it's working, you can continue with your pace of expansion. If it's not working, you have to reduce the pace of expansion. That's what exactly we are doing on KFC. Whatever we are opening right now, if you can see overall margins in the range of 20%, which means the new stores are not big drag on our profitability. Those are working. They are able to follow the cycle, largely the cycle of getting us the payback of three years or so.

Over three years, they are able to mature and hit the profitability, which is of brand-level leverage. So as long as you are able to hit that profitability mark, it gives us an indication that you can continue the pace of expansion. The moment we fall on the SSSG even further or the moment we fall on the benchmark even further on the profitability, it gives us an indication immediately that this is a time to relook at your numbers. We relook at Pizza Hut numbers. Nothing will stop us from relooking or revisiting the KFC numbers as well because capital allocation will be of prime importance. Having said that, on Pizza Hut, we did not revisit the numbers on the very first quarter when the numbers went southwards. We always said these are conversations or decisions which cannot be taken on quarters data.

We waited for three quarters for Pizza Hut before calling out, "Yes, three quarters, nine months is long enough." This warrants a store expansion approach, which is more cautious. If anything of that sort happens in KFC, yes, you will have to wait for six months, nine months to come up with what the new approach of the management would be.

Arnab Mitra
Executive Director, Goldman Sachs

Understood. My second question was on Pizza Hut. See, at this SSSG level and the margin level at the floor, it's exceptional circumstances right now. So is there not a strong case to completely pause expansion temporarily till your initiatives that you have highlighted come in and the store economics improve? And if such a measure has to be taken, does Yum have to be in agreement with the pause in store expansion or that's something you can take on your own based on the circumstances? And is there a red line of margins where you take a call that this is just too bad, we need to stop and get our economics back in the existing stores?

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So while I answer this question specifically, first, just to overall strategy on Pizza Hut, for us, it's a very important second leg for Sapphire. And while we are right now in challenging times, even in these challenging times, our second leg, which is Pizza Hut, is way ahead than any other competitor's second leg. Few of our competitors don't even have a second leg. So that's an important point to remember that it's a very important part of our portfolio in the medium term, in the long term. Yes, currently, we are facing challenging times. We have already tapered down our expansion. If you can see, it's 88 stores vis-à-vis what we used to our 100 used to be 15-20 stores almost per quarter prior to that. The stores which you put are, again, an independent decision.

So while the current SSSG may not be great, there could be few opportunities, few pockets, few trade areas which could be completely, let's say, not served by the existing stores, existing channels, which means there could be opportunity, there could be a good real estate available, there could be a great rental deal. So you don't want to completely go into a situation where you are not able to capture those things. Also, there would be few stores which you have already signed in terms of the pipeline. If those are at great commercials, you may want to open that. So completely pausing may not be an approach. But if it comes to that situation, yes, you are right. This requires a conversation with Yum. Having said that, thrice we had a conversation with Yum over the last seven years or so on the Pizza Hut store expansion.

Thrice we have been successful to renegotiate our development agreements in terms of store expansion. So if this warrants any conversation, yes, we can have those conversations. And as long as those conversations are with common sense and business sense, we have been able to confidently pull that off as well.

Sanjay Purohit
Group CEO, Sapphire Foods India

So I'll just add here, Arnab. See, finally, we are all taking business decisions from a single lens. And I can't see any reason why Yum should not back us. And in fact, they should be the first people who will tell us that, "Go slow on expansion. Let's get the brand right because let's get profitability right," because they know that a profitable franchisee anywhere in the world is more than willing to put in further capital.

But if you're not being able to get your return, then what is the point in expanding for the sake of expansion? So I think the conversations are fairly logical and fairly business-forward.

Arnab Mitra
Executive Director, Goldman Sachs

Understood. Thanks. That's it from my side. All the best.

Operator

Thank you very much. The next question is from the line of Devanshu Bansal from Emkay Global. Please go ahead.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

Yes, sir. Hi. Thanks for the opportunity.

Sanjay Purohit
Group CEO, Sapphire Foods India

Hi, Devanshu.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

Hello, sir. My question is specific to dine-in or on-premise channel for KFC. The number suggests that performance has been sort of relatively much better versus peers in this quarter. We have reported a 6%-7% sequential decline sorry, sequential growth in our dine-in channel versus flattish to negative trends for other formats. So what is working well for us here? Is it new launches, the KFC lunch, Wednesday offer, or the store modernization that we have done? So if you could just throw some light on this.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So yes, so a lot of our current offers are focused on actually encouraging dining consumers to come in, dining and takeaway. So our lunch offer is one of such examples, which is focused on dining consumers. There's another offer which is currently going on, on Crispy, which is, again, dining and takeaway focus. So yes, the efforts are there, which actually try and get the consumer on the premise vis-à-vis just having it on the delivery platform. That's one. Secondly, if you look at the mix and the quarterly mix also plays a role. Typically, if you look at quarter three, being a festival quarter, dining is definitely better in this quarter compared to the other quarters. So entirely looking at sequential performance may not be the right way. When you compare it last year quarter to this year, the mix for dining has slightly gone down as well.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

Vijay, I was comparing it across players. Those things play out for other players also, so.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Fair.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

Okay.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Fair.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

From a gross margin point of view, Vijay, you indicated that for KFC at least, there is not much room to improve there. But the other franchisee is still at 100-150 basis points higher. So is it just because of channel difference, or can you throw some light there because yeah?

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So first of all, on the gross margin, I said there's not much of a room there. What I meant was, again, from an inflation point of view, we have had a steady state over the last couple of quarters. So whatever upside we had and whatever the gross margin we lost a year or so back because of high inflation, we have been able to largely pull back. Hence, I meant there's not much headroom available over there. And they're quite steady, both for KFC as well as Pizza Hut. When you try and compare with the gross margins of Devyani, unfortunately, we will not have a breakup or details available. And these numbers over the period, over the last couple of years, have gone up and down. So frankly, I would not have specific answers. Having said that.

Sanjay Purohit
Group CEO, Sapphire Foods India

Look at restaurant margin here.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

Having said that, there are two or three reasons which can lead to different gross margins across both the franchisee. The first, the buying mix. So while we negotiate at one system, Yum level on key raw materials and vendors, the buying pattern could be very different. I would buy from a vendor who is nearer to me vis-à-vis a vendor who is far away from me but cheaper because the transportation cost could make it quite expensive. So buying mix could be quite different. The sales mix could be quite different. So those are the mix which can be at play. Having said that, if you look at the overall P&L, profitability, restaurant EBITDA, and even if you look at nine months profitability because sometimes quarterly numbers, there could be skewness, and it may not do justice.

On a nine-month basis, KFC, Sapphire is now at 20% restaurant EBITDA, highest in the industry. And Devyani, if I remember number correctly, is 19.8%. So we are 20 bps higher than them. Traditionally, I used to answer questions where that, "Why are you 20 why are you 2% lower than Devyani on KFC?" And we have called out that some of the territories which they operate in north, northeast, they have a cost advantage in terms of lower rentals, lower utility cost, lower cost of even wages. So right now, we have been able to bridge and overtake. I think it's a fantastic performance by Sapphire.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

No doubt about that, Vijay. Very good performance on the margin strength. Just last two bookkeeping questions from my end. This depreciation expense has seen an increase in Q3. So, is this expected to normalize, or what is the reason for this?

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So two parts to it. First of all, our capacity additions. If you see if our brand is not growing or overall revenue growth is not higher than the store additions, it will impact PBT, right? So we have been adding stores in the range of 20%-25% in case of KFC. And we're adding stores in the range of 15% in case of Pizza Hut. And the brand growth, because of the negative SSSG, is not able to is not gone beyond 20%. So as a result, there is a deleverage impact. So depreciation as a percentage would increase as well. So that's first part, capacity addition and revenue not increasing in line with the capacity addition. And especially for new stores, revenue comes at 70%-80% of the brand average. So that's one thing.

But SSSG actually helps us to set off some of those things in terms of percentage to sales or percentage to revenue for depreciation. Second part, we have also taken a conservative approach, and we have accelerated depreciation for some of our Pizza Hut stores, which we believe is under watch-out list. And we called out that there could be a 3%-5% portfolio correction. So this is an accounting practice which is more conservative where even before closing the stores, we felt that if that's on a watch-out list and if they are going to close in the near future, let's take an accelerated depreciation. The impact of this could be anywhere between 0.7%-0.9% or 0.7%-1% of our overall revenue.

Whether this would come down, I think for the next two quarters or so, we believe we would accelerate some of the stores which are not working out for Pizza Hut. So you may not see this coming down for the next two quarters also.

Devanshu Bansal, CFA
Research Analyst, Emkay Global Financial Services

Got it. The tax rate for coming quarters as well, if you could elaborate.

Vijay Jain
Executive Director & CFO, Sapphire Foods India

So right now, again, to clarify on tax, we don't have a tax payout. So the tax expense which you see is deferred tax impact which you have taken in the P&L because if you remember, last year, quarter four, we created a deferred tax asset on all our past losses. We don't have any tax outflow. The rate is that same, 25% what you see largely would remain in the P&L but without a corresponding cash outflow. This gets knocked off against the deferred tax assets which we carry in our books.

Operator

Thank you very much. We'll take then the last question from the lineup. The participant got disconnected.

Sanjay Purohit
Group CEO, Sapphire Foods India

Very well. There doesn't seem to be anyone else, Anuja. Oh, Shirish came back online. So let's.

Bhavya Shah
Account Manager, Orient Capital

Anuja, we can take the next one.

Operator

Okay. The next question is from the line of Shirish Pardeshi from Centrum Broking. Please go ahead.

Shirish Pardeshi
Analyst, Centrum Broking

Yeah. Hi, sir. Good evening. Thanks for the opportunity. I.

Sanjay Purohit
Group CEO, Sapphire Foods India

Good evening, Shirish.

Shirish Pardeshi
Analyst, Centrum Broking

Yeah. I just have one fundamental question. Sanjay, in your experience, you have been a marketing guru. And the reason why I'm asking this question is that candidly, the pizza pie is getting shrunk. So I have got three observations. One is that either the entire category is getting shrunk, and people are moving away from pizza consumption, or it could be a situation that you have been saying that the competition has become aggressive, and they are taking share from the organized top two, three players. Or there could be a reason that the traffic is there, but the platforms are taking away your traffic and giving it to somebody else. So what is the realistic thing? And is it a structural decline story, or do you think the consumption is still resilient?

But I think this time will sell, and then people will come back and start eating dine-in.

Sanjay Purohit
Group CEO, Sapphire Foods India

Yeah. So Shirish, if I mean, if it is a long-term structural issue on a country like India, I think it'll be very, very surprising. So I have said this in the past also. Typically, you see sinusoidal growth curves on India. There are periods when growth is fantastic, and then there are troughs also. But in general, those sinusoidal curves are pointing upwards. So it is still growing over a medium to long-term perspective. Now, having said that, on Pizza, I mean, if you speak to the platforms also, they say Pizza is growing. When we look at, I can't see any reason why Pizza is not growing. Other categories are growing. So in many of the year-end reports, Pizza continues to be the number one and number two category. So I don't think there are any issues with the category itself.

Clearly, when coming out of COVID, when you had a strong momentum on eating out, you will find many people coming in. And then whether they are sustainable or not is a different question. And that sustainability is really a factor of can they deliver the required sales and profitability. So that we will see occurring over the next one or two years. But everyone or anyone can set up a cloud kitchen today at a much lower level of investment than an omnichannel store of ours. It delivers also significantly lower sales. It is far more difficult to differentiate the brand on an aggregator platform. A pure cloud kitchen brand, I would believe, will struggle significantly to establish what the brand is about and what its promise is about.

But in the short run, a consumer who is willing to experiment will look at the name, will look at what they have to offer. It's quite likely that people will buy once or twice and then go back to brands that they trust. I think this is what we are seeing on Pizza, which really leads us to believe that surely our 310, 315 stores that we have got and overall, say, 700-800 stores in the country that we have got on Pizza Hut actually is a big advantage, both from a physical presence. We can get consumers in to dine in and plus deliver. Therefore, if we change the narrative on the brand, build interest, I can't see any reason why we can't come back just as powerfully.

There are many similar examples that you might, you would have seen in other countries, for example, in the U.S. where there is an enormous amount of competitive pressure on coffee, how the leading brand came back. So I think it's been done before. We are quite confident that through persistence and fundamentally, perhaps change a couple of things that we have done in the past, learn from what we have done in the past - and I talked about what we have learned on innovation plus on marketing - and continue the operational excellence, I think we should be able to bounce back.

Operator

Thank you very much. As there are no further questions, I will now like to hand the conference over to the management for closing comments.

Sanjay Purohit
Group CEO, Sapphire Foods India

Yeah. Thank you very much, everybody, for joining this call. It's been a tough quarter. Relatively, when I look at the performance of other players in the industry, we have much to feel proud of. We continue to drive operational efficiencies and customer experience metrics at our end. We believe in the power of the Pizza Hut brand. While in the immediate term, we'll be a little more cautious from an expansion perspective, we are investing both in innovation, in marketing, and in customer experience improvement to really revive this brand. Thank you so much.

Operator

On behalf of Sapphire Foods India Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines. Thank you.

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