Destiny Media Technologies Inc. (DSNY)
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May 5, 2026, 9:30 AM EST
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Earnings Call: Q1 2022

Jan 13, 2022

Operator

Okay. Hello, everyone. Thank you for joining us on the webinar today. Before we begin, I'd like to note that we'll be referring to today's earnings release, which was sent in the newswire earlier today. I'd also like to remind everyone that this webinar contains forward-looking statements about Destiny Media Technologies within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are based upon current beliefs and expectations of management, and are subject to risks and uncertainties which can cause actual results to differ materially from those forward-looking statements. Such risks are listed in the company's filings with the SEC and SEDAR, and the company does not assume any obligation to update information in this call. During the webinar call, we will also discuss certain non-GAAP financial measures.

The non-GAAP financial measures are presented within the supplemental disclosures and should not be considered in isolation of or as a substitute of or superior to the financial information prepared in accordance with GAAP and should be read in conjunction with the company's financial statements filed with the SEC and SEDAR. The non-GAAP financial measures used in the company's presentation may differ from similarly titled measures presented by other companies. A reconciliation of the non-GAAP financial measures to the most comparable GAAP financial measures can be found in the earnings press release. Also, I'd like to mention that following the presentation, there will be a question and answer session during which you may submit questions by selecting the Raise Hand icon at the bottom of your screen. Your questions will be pulled in the order they are received, at which point you'll be prompted to unmute your microphone before speaking.

With that, I now would like to turn the call over to your host, Fred Vandenberg, Chief Executive Officer.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Thanks, Sean. Again, today we have myself, Fred Vandenberg, and Glenn Mattern, who leads our business development group.

Glenn Mattern
Director of Business Development, Destiny Media Technologies

Hi, Fred. Hi, everybody. Thanks.

Fred Vandenberg
President and CEO, Destiny Media Technologies

What we want to talk to you today about is really two things, the results and the growth activity. When we presented to you at the end of November, we were talking about our long-term goals and how we think we're going to get there or the strategy we're following to get there. The format of these webinars, at least going forward anyway, will be just talking about what happened and then what we did to work on towards those goals. With that, I'll turn it over to Glenn to talk about our results.

Glenn Mattern
Director of Business Development, Destiny Media Technologies

Thanks, Fred. I hope everyone's enjoyed their holiday break. I'll keep this really brief. There isn't too much to discuss since our last call in late November. I should mention that the music industry has slowed down considerably, almost to a standstill for a few weeks over the holidays, so we're happy to see our customers back to work. In terms of Q1 revenue, we saw just under 2% growth if you remove the negative impact of currency exchange. Our revenue growth was small during the quarter, but we have a few things of interest to review. We've had turnover of a couple clients in the U.K. and Australia due to budget restraints, which we're working to renew. These losses partially hide some of the advances we're making, and despite them, our growth is exceeding our client rotation.

We're really starting to see the results of our investment in our business development team. Several of our new team members were our customers at some point and have a deep knowledge of music promotion, our platform, and a large network of contacts. This improves our ability to connect and relate to our existing client base and expand our network of users and recipients. In Q1, we've seen a 65% increase in revenue from US majors. We've seen this year-over-year Q1 increase in part due to a two-year contract with a major US label which commenced in May of 2021, improved usage by major national clients, some larger catalog releases, and improvement in engagement and usage by several major sub-labels.

I should also mention that while we are targeting higher revenue growth, this was in fact Destiny's highest revenue single- quarter in 10 years since Q3 of 2011, and the second highest quarterly revenue in the company's history. It's also the highest independent label revenue in company history, which is influenced by highest indie revenue in US, in Canada, Australia, and in Europe. We haven't had a lot of change since we last spoke to you before the holidays, but our focus over the coming months will be to continue to develop Canadian, Latin, and these underserved markets, in the US. Things are going in the right direction.

At the start of the quarter, we began an exclusive two-year agreement with Warner Music South Africa, which really helps embed us into that market. We've had a 25% increase in releases in Canada and continued revenue growth. In Latin America, we continue to expand our lists in both the US and Puerto Rico, as well as operational lists in 19 additional countries such as Argentina, Bolivia, Brazil, Belize, Chile. I could go on, but much of Latin America. As a result, we're really starting to see an increase in active recipients, which have doubled between Q1 2021 and this quarter, this past quarter.

In the underserved US formats we've discussed, such as Top 40, Rhythmic, and Urban, we continue to gain recipient traction, and we'll keep focusing on these genres to increase independent revenue, record label sales, pardon me. Lastly, I just wanted to comment that we're in the midst of a renewal discussion with Universal Music, which we expect will wrap up later this month. I just wanna say that these are amazing partners, and we sincerely appreciate the collaborative relationship our teams enjoy. With that, Fred, I'll turn it back to you.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Thanks, Cliff. Our immediate goal is to significantly expand the market share for Play MPE. With that, we are really investing in the platform. That's one of the most significant investments we make. We've got a team of approximately 19 software engineers, product designers and product managers that have been focusing. 19 right now. It's down a little bit over the average over the last year, but we're focused on building out certain functionality for Universal so that their distribution hubs can move over to the browser-based platform. You see on the slides here that there's these major components of the sending side software, the caster side.

The investments we made in 2021, calendar 2021 and mostly in fiscal 2021, relate to contacts management, release sharing and release scheduling. Release scheduling is embedded in releases. With this investment, we expect to transition the distribution hubs over to the web browser-based platform and significantly expand Universal's usage. I'd be more than happy to delve in and talk in detail about what all these different components do and the benefits that they add. That's, you know, beyond this call. The important things to take away are that the functionality of these hubs or these portions of the platform are really plugged into Universal's global release management process.

They, and the benefits inherent in these sections are really provide a lot of control and a lot of time savings. They improve the accuracy, and they facilitate you know, the global marketing campaigns. If you think about it, like, if you're a global label that manages hundreds of sublabels in you know, dozens and dozens of territories, and each of those sublabels has different departments, whether it's marketing or promotions. Those departments are separated into different genres of music, for example, or different departments anyway. You really wanna make it easy and efficient to make this whole promotions process simple streamlined, time savings. You know, a critical path, for example, would be making sure that recipients are accurate within the system.

You know, the contacts management, until you really delve into it, until you look at what we actually do, till you are in the platform, it's a little bit challenging to describe how many cost savings or time savings there are. If you wanna update a recipient, for example, that update is across platform. And that just saves an enormous time, and it's really part of the critical path of promotions. It also maintains efficiencies of not duplicating work across the globe and making sure that ISRC codes are accurate across the globe, which would directly impact royalty remittances. There's an ongoing investment of time in our software, and that's the main focus of what we've done from that standpoint over the last year.

We are recruiting for additional product and design staff, both to maintain the existing platform but also to look at new products. There hasn't been a lot to say over the last six weeks, say, because, you know, that involves Christmas and the industry really this year especially, all recruiting efforts stopped too early December, and just nobody's engaging with that. With that, I'll turn it over to questions.

Operator

Okay. Yeah. Thanks, Fred. We'll now begin the question and answer session. Should you have any questions, please raise your hand by selecting the hand icon at the bottom of your screen, and your questions will be pulled in the order they are received, at which point you will be prompted to unmute your microphone before speaking. Your camera will remain off, and once unmuted, you can ask your question. If you raise your hand, please ensure you have access to a microphone, and should you wish to retract your question, you can select the hand icon again to lower your hand. Your first question today is from Gerry Wimmer.

Gerry Wimmer
Analyst, Private Investor

Fred?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Hey, Gerry.

Gerry Wimmer
Analyst, Private Investor

Hey, how's it going?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Good.

Gerry Wimmer
Analyst, Private Investor

Good. Thanks for taking my questions here. Can you give me a little better clarity on the customer turnover mentioned? Obviously, revenues have been flat for, I guess, three quarters now between Q3, you know, Q4 to Q1. I mean, it's been about 4% in total. So it's hard to get a sense of what what's growing and what, you know, is what you're losing on because the net effect is pretty much even. Can you give me some color on that, please?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Sure. We did have some customer turnover with Sony in Australia. That probably hit all of those quarters that you mentioned. That's hitting the growth a little bit. There is a little bit of hit from FX. I think, you know, we had really high independent growth last year, so the comparison is a little tough. You know, we're still working towards, you know, growing out the Latin platform, the Latin segment. You know, when I say Latin, it's a big word. Latin covers an entire continent pretty much and also goes into the United States, Central America and clearly Spain in Europe. We're moving towards that. Moving towards those, growth in those sections.

Gerry Wimmer
Analyst, Private Investor

Fred, would you say that you would anticipate quarter-to-quarter growth from this point forward?

Fred Vandenberg
President and CEO, Destiny Media Technologies

I mean, we're always targeting growth.

Gerry Wimmer
Analyst, Private Investor

If you have an easy comparable next quarter.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Well, it's Q2 is always our slowest seasonal quarter, right? So

Gerry Wimmer
Analyst, Private Investor

Comparable is easy.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Okay. I don't remember, Gerry. I... You got me there. But the growth, I think, we're always targeting growth. I think we will continue to grow. I wouldn't necessarily look at one month or one quarter and worry about that. I think we're making all of the right moves to position ourselves for long-term sustainable growth at a faster rate than we've seen. You know, I talked last quarter about where we wanna go in five years. That wasn't necessarily to suggest that, you know, it's gonna be a straight line to that. There might be some delays. What we saw in the past is, if you go back in our history and we're kind of following the same cookie cutter pattern.

If you go back in our history, we had to give away the platform and build up that network of use and, you know, build up content, then you get recipient activities. You know, when you reach a certain threshold, the point where you could really commercialize that segment begins. What you see is, you know, this period of time where you're working hard, you have new business development people, your KPIs are increasing and all of a sudden then the revenue comes in. That's it. It's kind of unique in that sense. The market is not like you're selling toothpaste. You don't make revenue in the first, you know, tube of toothpaste that goes out. You wait a little bit.

Gerry Wimmer
Analyst, Private Investor

Sure. Are you satisfied? I mean, your sales and marketing expenses have gone up last year by 40%. I think also 40% comparable to Q1 of last year. With the increased marketing, sales and marketing, are you seeing the dividends from that investment? Obviously, you know, on the revenue side, you know, these things don't happen immediately, but are you satisfied that you're getting a proper leverage off your increased sales and marketing or the sales and marketing plan you have in place?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Yeah. Yes is the short answer. It doesn't. It's not like switching on a light, right? You build out a market. You build out that network of use. It does take time where you don't have a return right away. But what you see, you know, for example, in the United States, you see independent record sales going up on average about 9% over the last 12 years. And that's what once you toggle over into that commercial stage, that's what we'll hope to see in all these new segments. It just takes some time. It takes some patience. You know, over the last history, I don't wanna rehash the whole entire, you know, last 5 years, but we had to make some improvements to the platform.

We improved our business development and we, you know, established a marketing department. That marketing department really is learning about, you know, what advertisements work, and there's just an absolute ton of choice. Absolutely, they're learning about what is effective, what generates good quality leads, what support activities. They're really there to support our business development group and whether it's explaining what we do and why you should buy Play MPE or even, you know, brand awareness in new markets. Those things are all planned out and we're learning about what works and what doesn't.

Gerry Wimmer
Analyst, Private Investor

You're confident that this increase in sales and marketing expenditures based on the planning you have today, will lead to increased revenue growth. You're on that path or you see the visibility of those efforts and increase in spend.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Absolutely.

Gerry Wimmer
Analyst, Private Investor

Fair enough. On the Universal contract, and I don't know how much you can say or not say, so you'll tell me what you can say. First of all, what percentage of the current sales is attributed to that contract? If the contract is renewed, do you envision an uptick in revenues from the renewed contract? I don't know what the pricing policy is of the new contract or the magnitude of the contract. Can you give me a little color on that?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Yeah, sure. I'm a little bit, I don't want to talk too much about ongoing negotiations. You know, we're

Gerry Wimmer
Analyst, Private Investor

Understood.

Fred Vandenberg
President and CEO, Destiny Media Technologies

We extended for a month. First of all, I am also not gonna talk about specific details of a particular label, whether it's Universal or, you know, the smallest label. I will talk about the platform and how it impacts how we approach this. Universal is currently 37% of our revenue. We invest in a great deal in the platform. When we do that, we have to satisfy a wide range of users. Within Universal, you really look at the distribution centers and all the control, the time savings, features that they want. You look at the distribution centers around the world.

You know, there's a whole slew of different things that those different territories need, whether it's different languages or, you know, there's cleaning content rules or whether it's local integrations like Mediabase or Billboard, BDS in the United States. There's all sorts of things that the distributed people need. You know, probably most importantly, and this can be lost in the shuffle sometimes is the recipient side of things. We maintain players on browsers and mobile apps and different languages and that there's a huge investment that we make that you know, maybe the customers don't see directly because they don't see that side of software.

They do because they're on the player side as well, but when you look at it, at the sending side, that satisfaction is an indirect view. You don't see it until the numbers are better or worse, you know. We have to maintain this platform. As I think the trick that we have, whether it's Universal or anybody, is connecting and explaining the value that we bring to what the customer needs and is willing to pay for. You know, I think Universal has a really intelligent approach to how they manage their global marketing and promotions functions. The savings that they get, the efficiencies, the control that they get through the Play MPE platform.

You know, hopefully you see how happy I am with the platform, but it is, I think, a really intelligent way of approaching it. It's not something I think that other labels have. I have to be careful how I say this, but they don't benefit from that strategy as well as Universal does. It's really I mean, I guess it's us trying to explain even to Universal all the benefits that they receive from us. As far as how it impacts our revenue going forward, I can't comment on that, on how it does or, you know, we're still right in the midst of negotiations. What I can tell you is that, you know, we provide an enormous amount of benefits to them. You know, we are working hand in hand with what they want.

Gerry Wimmer
Analyst, Private Investor

Would the scope of the contract be larger than what you renewed previously, or would it be the same, or you can't say?

Fred Vandenberg
President and CEO, Destiny Media Technologies

It depends what you mean by scope. You know, are you talking dollar revenue?

Gerry Wimmer
Analyst, Private Investor

Different services that you provide? More services you'll be providing them, less services?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Well, again, that sort of gets into the, you know, the details of a contract negotiation. I don't know. Like I said earlier, we have to connect the value that we bring to the revenue that we get. If you know one doesn't support the other, then there's something that has to change. That's not something I wanna really get into anymore.

Gerry Wimmer
Analyst, Private Investor

Understood. Finally, my last question, quickly. The buyback, I don't think was renewed. Maybe I missed it, but, can you comment on that?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Yeah. The buyback, well, actually, it's still actually in place.

Gerry Wimmer
Analyst, Private Investor

Oh, okay.

Fred Vandenberg
President and CEO, Destiny Media Technologies

It's still in place until tomorrow. We're talking about it. I don't have anything further on that yet at this stage.

Gerry Wimmer
Analyst, Private Investor

Okay. Thank you. Those are my questions.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Okay. I actually received some questions this morning, and I think Gerry kinda tipped me off on it, but there's some questions that maybe I should address right now, in case they don't get asked. One was about the office lease, and why we terminate it earlier. I don't know if some people may not have seen that. Our office lease was scheduled to terminate in June. We were asked to terminate early, and we kinda jumped at the chance to do that. There's probably a couple of reasons why we did that. We have a triple A office space in a bank in the center of Vancouver.

If you see when Glenn speaks, you can sort of get a sense of where we are. I'm off-site right now 'cause I'm quarantining 'cause I actually had COVID. It's not an office that suits our culture at all. Our desire to terminate early was, well, first of all, the office is expensive. It's more expensive than we need, but that's not really the primary reason. It's just not a space that helps us with recruiting. It is the opposite of cool. You know, we're a tech company in the music industry, and you know, when we appeal to potential recruits, we hype that.

We want to be a place where, you know, people wanna show up and the office space didn't jive with it. There's really a couple of reasons. I do wanna save a little bit of money, but that's really not the main reason. It's more just it doesn't fit our culture at all. The second question that I received was about the stock options. If you saw that in a few months ago, we announced some stock option grants, and we're getting the stock option approved in the AGM in next month. The purpose of that is really staff retention, staff recruitment. Those are the sort of main reasons.

We've largely avoided the Great Resignation that you're seeing or hearing about, which is especially hitting the tech sector. Especially when it comes to software developers. You know, we're hitting some pressures on salaries, especially in Vancouver. We've really addressed that impact by being a little bit smarter about how we use developers. We've probably mixed our components a little bit differently, making sure that, you know, any time a developer is working on development activities that we make the greatest efficient use of that person. We hired more product designers to just, you know, make sure there's no waste of time. There's a little bit of a mixture there.

The stock options is really just a fact of life to address rising pressures on costs and help us to attract new software engineers. The last question that I had is really about KPIs. A lot of people ask different questions, and they're all very interesting questions. They center around distributions or activities within the platform. On the sending side, you get distributions, sends and releases, and they're really just measures of how many songs go to how many people or how many releases there are. Then on the recipient side, you get activities of downloads and streams and interactions with the platform. The questions I think really are centered around...

You know, there's a few different questions on them, but basically it's when do those activities result in revenue or are those activities related to revenue? The answer is a little bit intricate, but it's really the. When you establish a new market, you will see a rise in distributions and sends and releases. Then as that market becomes a network of use, you'll see rises in downloads and streams and other activities within the platform. So really the first comes first and second comes second and then, you know, once you reach a certain threshold, that those amounts become commercial and result in commercial agreements. When that is clearly a very contextual question. What you saw, for example, in South Africa.

South Africa is a tiny market, but it's a nice little market to look at. You know, we had Universal's usage for a long time. I don't remember the years when it started, but then Warner started on trials and then last year, we started selling to independents. That growth is a little small at this point, but now we've signed an agreement with Warner Music South Africa. A tiny market, but it's a nice little picture of what our strategy. Latin is obviously a huge market and you know, it's not one thing.

There's Latin in the United States and, you know, we're a little bit further down the track in terms of getting distributions and activities on the recipient side. But you'll see little pockets of success within Latin like Argentina or Chile and Spain, where we have activities on both sides of the platform. When do those activities result in revenue is a bit of a negotiation. We're working our way through that. I hope to see some revenue from Latin this year. If you look back in what we did in the US when we started, it was more what we called pilot agreements.

They're nominal agreements that just sort of established a little bit of revenue to help mitigate costs and then you really start to see the value break it out after that. Anyway, sorry, that's the questions that I received this morning. Sean, I don't know if there's any other questions.

Operator

No more questions currently at this time. Oh, we just had one more question submitted from Spencer Tom. You can go ahead and unmute your microphone.

Tom Spencer
Analyst, Spencertom

Hi, Greg. I was wondering whether you could talk a little bit about what you're targeting as successful outcomes from your current UMG negotiations.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Um-

Tom Spencer
Analyst, Spencertom

I realize it's kind of broad, but you're, you know, you're clearly looking for some kind of a solution, or kind of an evolution in the contractual relationship. You know, comments on either side or either part of that question would be helpful, I think.

Fred Vandenberg
President and CEO, Destiny Media Technologies

I mean, it's an interesting question. I've touched on it with Gerry's question. What's successful? I think if I connect you know, the value that we bring, the costs that we incur and we successfully communicate that, how that impacts the contract is a different question. There's lots of balls in the air. I would say I would really prefer to you know, keep that contract as simple as possible for a lot of different reasons.

I think one of the things that Universal did with it that was really smart was centralize that agreement, and so you didn't worry about, like, the head office didn't worry about recovering the cost of a activity within the platform to a particular territory because, you know, a distribution in Indonesia, if it's a new market, isn't the same as a distribution in the United States. Figuring out that is a different thing. Then also you get a ton of activities or investments that are not really related to activities, distributions. You know, they'll benefit all these different territories with benefits, say for example, with a release that's replicated that saves, you know, Chile.

If Chile uploads the same release, then they all the metadata, the song, the cover art, you know, artist information, whatever it is all right there. There's certain integrations that we've had that make it easier to even establish that release in the first place. I don't wanna get too specific on how they do things, but you know, the platform provides real strong efficiencies that are, you know, they save staff time that just don't translate into activity. I guess a successful agreement would just be something where we've successfully communicated the value and captured that value and got a return on what we invest. How that works is. We'll see, I guess.

Tom Spencer
Analyst, Spencertom

Well, thanks. There is one other question. These contract negotiations historically have varied in length. Do you have any feeling for whether you folks are close or whether this might, this is one that may drag out a little bit?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Um,

Tom Spencer
Analyst, Spencertom

I realize it's hard to predict, but you know, the question, because we've had some of them that got way out there, and I think that's really what I'm asking about. You know, if you think you folks are getting close, it's really just to kind of, I'm just trying to get a feel for that.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Yeah. I mean.

Tom Spencer
Analyst, Spencertom

That's reasonable. Sorry.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Yeah. No, I understand. I guess the length of the contract. You know, there's a trade-off, right? You know, the longer it goes, I think the lower the fee that we could negotiate or they can negotiate. The shorter, you know, we have to get a higher fee. So it's these kinds of things are trade-offs. You know, we've had a long-standing relationship with Universal, and, I mean, we started working with them I think in 2002, which, you know, that predates me. I think, for the most part, you know, we kind of look at them as more of a partner. You know, we want them to pay more.

They don't wanna pay as much. It's like the sort of natural customer-client relationships. I think our interests are, aside from that, really 100% aligned. Like, even if it's work that we do for another client, for example, they benefit. Universal benefits if there's activity in the platform. If we benefit another client, you know, Universal benefits from that sort of network of use. If we do something that makes it easier, like password-less logins, you know, password-less authentications with our end users, that makes it easier for a user to look at the platform, look at the content. It makes the value that Universal sees higher because they're getting greater activities.

Sorry, I'm probably going off on a tangent there, but the length of the contract is really. I kinda look at our relationship with Universal as, you know, a long-term one that we're more of a partner than anything. You know, I just would rather lock it in so we don't even have to talk about it, but I don't know where it'll land.

Tom Spencer
Analyst, Spencertom

Well, perhaps I might have kind of misinterpreted or kind of misstated the question. In terms of the current negotiation process, do you think you folks are starting to get pretty close now, or is it, or you know, because that's the process that it takes.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Oh. Oh, I see. Sorry.

Tom Spencer
Analyst, Spencertom

It's getting down the road.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Sorry. I thought you meant... Yeah, sorry. I don't know. It'll depend a little bit on how well we can communicate the value that we bring. And it's a matter of, you know... Our target is the end of January. I'm hopeful that we'll resolve it by then, but I think we're more keen to get the right agreement than speed.

Tom Spencer
Analyst, Spencertom

Sure. This sounds like sooner rather than later. Am I correct about that?

Fred Vandenberg
President and CEO, Destiny Media Technologies

Sure. You know, there's a keenness to put it behind us so we can concentrate on you know moving them over to the browser-based platform, web-based platform, whatever you wanna call it, and you know expanding their usage. We're really, I think, sometimes we tend to focus too much on the solutions and then forget about you know marketing ourselves to them. We're trying to get that behind us as quick as possible.

Tom Spencer
Analyst, Spencertom

Okay. Thanks much.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Thanks, Spencer Tom. I probably went off on a tangent there that hopefully was useful, but I sometimes can be led down a path. I think, Sean, that's probably it, eh?

Operator

Yeah. It doesn't look like there's any more questions submitted at this time.

Fred Vandenberg
President and CEO, Destiny Media Technologies

Okay. All right. Let's wrap it up. I kinda wanted this to be a little bit faster than that because you know, it's the time of year. But anyway, thanks for joining the call, and we'll speak to you in a few months.

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