Ontrak Earnings Call Transcripts
Fiscal Year 2025
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Q1 revenue declined 25% year-over-year to $2 million due to a lost customer, but enrolled members nearly doubled, driven by the Engaged program. Gross margin fell to 37%, while operational efficiency and new financing support future growth.
Fiscal Year 2024
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Q4 2024 revenue declined 11% year-over-year to $3.1 million, with gross margin at 61% and cash reserves at $5.7 million. Despite a temporary revenue dip from customer loss, strong sales pipeline momentum and new contracts are expected to double revenue in 2025.
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Q3 revenue declined 31% year-over-year to $2.6M due to customer loss, but member growth and new contracts signal a rebound. Gross margin was 62%, and Q4 revenue is projected to rise 12%-23% sequentially as new customer launches accelerate.
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Q2 revenue fell 17% year-over-year to $2.5M, with gross margin at 65.7% and cash of $7.3M. Signed a major new health plan contract expected to double the outreach pool, and pipeline remains strong with 26 prospects. Q3 revenue guidance is $2.4M–$2.8M.