Morning, everyone. My name is Amelia, and I take care of investor relations for StarHub. Thank you for joining us on our 1Q 2021 business performance update call on such short notice after the unforeseen circumstance involving SGX's website last evening. On this morning's call, we have our Chief Executive, Nikhil Eapen.
Morning.
Dennis Chia, our CFO.
Good morning.
Charlie Chan, Chief of Enterprise.
Good morning.
Johan Buse, Chief of Consumer.
Morning, everyone.
We'll start off with opening remarks from Nikhil, followed by Dennis on financials, and then Johan and Charlie will bring us through business highlights. We will then open the floor to questions thereafter. Nikhil, over to you, please.
Good morning, all, thank you very much for joining us this morning. Again, apologize for the snafu on the SGX upload. Perhaps I'll start. I'll run through our numbers in brief, but I would just like to make two overarching comments as you look at these numbers. Which is number one, please keep in mind that this is a comparison to Q1 2020, and Q1 2020 was a quarter which was a no-COVID quarter. We had the benefits of roaming, we had the benefits of visitation, and we had the benefits, of course, a full foreign workforce in Singapore. The second thing you should obviously keep in mind is competition in the mobile segment continued to intensify over the year. Clearly, one of our many segments but important to us. On that note, looking at our total revenue.
As you see, total revenue was down by about SGD 19 million or 3.8% year-on-year. Equipment sales actually had a positive delta, up by about SGD 10 million or 9.9% due to iPhone 12 and S21. S21 was launched this year, earlier than anticipated. Our service revenue was down by SGD 29 million, with lower contributions from mobile and pay TV and cybersecurity, offset by an increase in network solutions and Strateq within enterprise, which grew well. The key driver, as I'd mentioned, across mobile, was a loss of roaming, particularly against this quarter last year, due to roaming and/or reduced usage. Again, comparing to a no-COVID quarter, Q1, we also saw a reduction in visitation and foreign labor force within prepaid. As a result of revenue reductions flowing through, we saw significant reductions in EBITDA and service EBITDA.
We did hold EBITDA margins relatively flat at 30.7% due to cost management and OpEx reductions. When you actually look at our organic businesses, not including cyber and ICT, we actually saw a small uptick in EBITDA margins. Net profit. Revenue reductions flowed through, reduced by 31% compared to a year ago. Note this quarter that JSS grants have largely tapered off, and we expect only SGD 1 million this quarter. To conclude cash flow and capital structure. CapEx paid was SGD 29.5 million for the quarter at about 6% of revenue. Free cash flow was down 18% due to higher tax payments and lower operating cash flow. A tough quarter with competitive market conditions and a cautious business outlook on normalization vis-à-vis COVID.
We were able to fortify our cash flow and cash balances and were able to bring our leverage down further to 1.3 times from 1.4 times. On our segmented numbers and looking at the various segments, mobile revenue was down SGD 34 million or 21% year-on-year and down 6.5% quarter-on-quarter. The bulk of both declines, particularly year-on-year, were due to COVID related factors compared to a no-COVID quarter. We saw lower roaming, lower IDD, lower usage on postpaid and lower prepaid subscriptions with lower visitation and foreign workforce. In particular, relating to the quarter-on-quarter, we did see the impacts of escalating competition, MVNO incursion, and the ongoing trend of migration to SIM-only. Pay TV revenue was down a little bit, by SGD 1.9 million, including lower commercial TV revenue and advertising revenue.
Broadband, on the other hand, we were able to increase by SGD 5.2 million, with uplift in ARPU as a result of withdrawal of subscription discounts. On the enterprise side, divided into three pieces. Network solutions was up SGD 2.7 million as we did see signs of projects deferred in 2020 being recommitted for 2021. We did, however, see a quarter-on-quarter decline in managed services which is a seasonal issue. Managed services is generally low in Q1 relative to Q4. Cybersecurity was down by about SGD 20 million, this is a business where the revenue stream and the contracts are large and lumpy. This was due to project timing. Whilst down quarter-on-quarter, we would note that our cybersecurity business is ahead of budget and expect strong outlook for the year on the back of strong order book.
Regional ICT and Strateq, which we consolidated from August onwards, registered a strong quarter-on-quarter revenue increase. Small numbers, SGD 3 million, registering a 19% quarter-on-quarter increase. With that, I'll just pause there and hand off to Dennis for a roundup on our financial results.
Thanks, Nikhil. Good morning, everyone, and thanks for dialing in. I'll just expand on the points that Nikhil has made with regards to the numbers. The service revenue that we reported for this quarter, SGD 375.7 million. That was about SGD 29 million decline. As Nikhil has explained, that's largely coming through from the mobile segments, as well as the timing of recognition of revenue in our cybersecurity segment. This was offset by the broadband, as well as the consolidation of Strateq, which we did not do last year, which we started from August of 2020. Worthy to note is that we've reported EBITDA of SGD 122.7 million, versus SGD 136.2 million last year. This decline in EBITDA is obviously not as significant as the decline in revenue.
We've managed to actually improve margins in certain lines of business, as well as continued our focus on cost management in order to deliver these EBITDA numbers. Service EBITDA was SGD 115.4, translating to a service EBITDA margin of 30.7%. Sequentially, an improvement from 28.4% last quarter in 4Q of 2020. Compared to a year ago, it's fairly stable, 30.7% versus 31.1%. Net profit attributable to shareholders was SGD 30.5 million for the quarter, translating to SGD 0.016 on an Earnings Per Share basis. Free Cash Flow was SGD 97.4 million, or SGD 0.051 on a FCF per ordinary share basis. Our cash balances stood at SGD 694.2 at the end of quarter one. Our net debt to EBITDA ratio, which is a measure of our leverage, stood at 1.29, which is an improvement from 4.4 at the end of last year.
With summary of numbers, I hand over the floor to Johan, who will take us through the CBG segment. Johan?
Thank you, Dennis, and good morning, everyone. Following Nikhil's and Dennis' updates on financials and overall, I will take you through some of the business lines in Consumer Business Group. Let's start with mobile. Mobile last quarter, Q1, we saw a marginal decline in ARPU, mainly due to the ongoing roaming COVID effects, as well as lesser access data usage, partially offset by increase in monthly subscription revenues. Customer base was up marginally, and good to note is that the churn was down to 1%. Prepaid continues to be impacted by the decline in the market size, as well as the travel and roaming not having tourists coming in. Total segment revenue down 6.5%, mainly due to roaming revenues. Moving to pay TV ARPU flat SGD 40. The segment down 4.5% in terms of revenue. That's mainly to a lower subscriber base.
The majority of the decline actually is due to the commercial advertising revenues. ARPU, as you can see, are flat which is an encouraging sign, and we are forward-looking, expecting to hold that ARPU. Moving to home broadband. Home broadband did well, SGD 31 in terms of ARPU. Base marginally down. That's due an effect of promotional benefits ending. Revenue up year-on-year 13%, consistent with ARPU increase. Also the quarter-on-quarter revenue went up 2.9%. We see an higher uptake of two gig plans, so that is encouraging and home broadband is also benefiting from Disney+. On that note, I'll hand over to Enterprise and apologies for the short interruption.
Thank you, Johan. Let's go to the next page. As Nikhil pointed out, we had a slight uptick on a year-over-year basis and a decline from quarter-over-quarter, largely due to seasonal changes. Specifically, within the network solution space, we saw a growth on a year-over-year basis, which Nikhil pointed out was also against a pre-COVID situation. There are, of course, early signs of recovery, but that remains uncertain. We are encouraged by the fact that customers continue to consume their network services. In the cybersecurity space, as indicated, it is lumpy, but we are confident of where we are heading for the rest of 2021.
Finally, in the regional ICT space, insofar as the consolidation is concerned on a quarter-to-quarter basis, the jump by 19% came from two large transactions, one in the data engineering space and the other in the system space from the oil and gas and government agency, respectively. Overall, the mix of the enterprise revenue business continue to remain largely in the same proportions with growth coming from significant growth expected overall from our cybersecurity and network solutions from the regional ICT space. Thank you. I'll pass this time back to Nikhil.
In conclusion, our priorities for the rest of the year, as we expressed in our recently concluded AGM, are as follows. Number one, to continue to drive enriching customer experience with a growing suite of connectivity, content and entertainment. You obviously saw our launch much earlier in the quarter of Disney+ as a multi-year exclusive partnership. You saw last Friday, the announcement of our agreement with NVIDIA GeForce for a suite of 400 games. Again, under a multi-year exclusive partnership. Our focus is on driving that enriching customer experience on top of our network platforms. Number one on the enterprise side, to continue to empower enterprises with converged connectivity and ICT. They can take our network and enable their own cloud 5G and IoT transformations. Number three, underpinning both to execute an effective 5G rollout, new customer acquisition, and use case deployment on the enterprise side.
Number four, to evolve our operating model, to continue to streamline business and to continue to take cost out as we have been. More important, to achieve greater agility and flexibility vis-a-vis our business and product plans. Number five, to pursue further M&A to augment our capabilities, to add growth, and to continue to diversify our business. Thank you.
Thank you, Nikhil. We'll now open the floor to Q&As. We're trying out a more interactive format this quarter. If you have a question, please indicate your name and organization in the chat box to join the question queue. When it's your turn to speak, I'll unmute your line, you can converse directly with our management. We'll just give it a few minutes to wait for questions to come up in the chat box. Okay, we have the first question from Paul. Paul, I'll unmute you now.
Okay. Yeah, thanks for the presentation. Just two questions from me. In terms of the ARPU for postpaid, could you elaborate a bit more on the quarter-on-quarter decline? I mean, we can understand year-on-year, but just wondering, we also noticed there's a quarter-on-quarter decline in ARPU. That's my first question. My second question is on the enterprise business. Just wanted to understand what do you mean when you mentioned deferred projects in 2020, recommitting in 2021? What deferred projects are you referring to? Are these projects very meaningful to revenue? Yeah. Thank you. That's all from me. Thank you so much.
Okay. Thanks, Paul. Johan, would you like to take the first question?
Yeah, Paul, thanks for the question on the number one on the ARPU. Q4, we actually had a one-time correction due to IFRS. If you were to take that correction out, actually, the ARPU quarter-on-quarter is flat. We do see quarter-on-quarter an uptick in subscription revenue ARPU, offset by excess data. Hopefully that's clarifying your question. Thank you.
Thanks, Johan. Second question, Charlie, would you like to take that?
Sure. Paul, thank you for your question. With regard to deferred projects, we are seeing generally in 2020 a trend where normal volume activity slowed down as customers were uncertain. What we are seeing is a gradual but uneven recovery as some customers revert to norm and continue their consumption. They are not large significant projects but just business as usual.
Okay. Thank you, Charlie. We have our next question from Prem. Prem, please unmute yourself and you'll be able to.
Hi. Good morning.
Good morning.
Can you hear me?
Morning.
Yes.
Good. Morning.
All right. Two questions from me, please. This recent announcement on M1's network spinoff. Does StarHub see this as an opportunity for, one, for you to undertake the same, go down the same path, one? Two, do you see an opportunity for you to potentially improve your own economics by renting network elements from them? Generally, what do you think this is all leading to from an industry perspective? That's one. I note your comments around competition in the mobile market. Do you not see an improvement here? Do you think this is the last push by the MVNOs before some form of exit? Do you think that we are going to continue to see pressures on this and we see further erosion in the value of our mobile business? Thank you.
Thanks. Nikhil, would you like to take the first question?
Yeah. On network carve-outs, I should say that these are things that are not new in the market and we've reviewed them over a period of time. We look at all possibilities to improve shareholder value. I think the one thing, too, that we look at is the fact that a carve out of network assets to another entity isn't free. When you do a sale lease back, the lease cost, depending on interest rates and so on, can be quite substantial in a way that materially reduces cash flow. One of the things that we really have to evaluate is this the cheapest form of capital for us? For us in our situation, when you look at our strong Free Cash Flow, when you look at our leverage that's been consistently declining, now at about 1.29 times.
When you look at the fact that we did our last debt raise in December 2020 at 2.48% interest per annum, it may not be the cheapest form of capital. We also have to consider what the use of proceeds would be in terms of investment and ROI. We put all of those things together as we consider these kinds of carve-out structures. I hope that's an answer in some form to your question. On the MVNO's exit, I don't think we can speculate. I think we have our own belief system on where the market is headed to, but I'll hand you off to Johan.
Yeah. Thanks, Nikhil. Fully agree totally with that. It's hard to predict anything at this point in time in the market. Obviously, mobile market is pressurized by COVID impact, lack of roaming, which has been a substantial revenue pool for all telcos in the country. We continue to follow our strategy, which is very much around differentiation. As you saw in Q1, we launched Disney+, which is an exclusive multi-year offering in the market which helps us to differentiate from competition in the mobile area. Probably you saw last week a similar announcement on the gaming side, where we lined up with NVIDIA on GeForce NOW, similar exclusive for years to come. Those are important elements of differentiation going forward into 5G.
We continue to do see a shift going from device to SIM-only, but we are confident with the differentiation elements we have at our disposal that we can stand out in the market, and we'll pursue that relentlessly. Hopefully, that's answering your question. Thank you.
Perfect. Thank you very much.
Thank you. Now we take the next question from Sachin Mittal. Sachin, would you like to unmute yourself, please?
Yeah. Thank you. Morning. Couple of questions. Just to carry on with the question Prem asked, the big question is, do you think there's a big investment cycle coming up? Let's assume if M1 carves out the network and there's a cash coming from that divestment, there could be a big investment cycle coming up in the industry, which might not be necessary in the 5G space. That's question number one. Question number two is more on the company side, company specific issues. We have seen very impressive cost management from StarHub in this quarter. A couple of questions are, how much are we expecting for the full year JSS payout approximately range? That seems to be a little bit on the lower side for this quarter, which we saw last quarter. What are we expecting for this quarter?
Secondly, what are the costs which we have not factored in this quarter? Will it be network leasing for 5G? Is that a cost which will at some point come in? What would be the timing of that cost? Thank you.
Thank you. Nikhil, would you like to take the first question?
Yes. Yes, please. I'll answer your first question and perhaps answer a little bit of your second, before I hand off to Dennis. We do not see a big investment cycle coming up. When you look at what's really in the investment cycle, the first is 5G. In 5G, we are pursuing our rollout under the auspices of joint venture Antina. On Antina, we have effectively moved to a CapEx OpEx substitution model, where we're effectively going to have a wholesale cost basis. When you look a little bit at your answer to the second question, in terms of do we see unforeseen costs? I think we factored those costs in. Obviously subject to industry circumstances, but we feel like we factored those costs in. We don't see a new investment cycle coming up.
I think 5G is, yet again, the inevitability of telco evolution. As we've talked about in prior calls, we feel at this time it's a bit different. The other one which could cause an investment cycle is industry consolidation, which many people speculate. That's not something we can predict. We can only be ready for with a net debt to EBITDA of 1.29 times and strong cash flow. In short, we don't see any big investment cycle coming up. Dennis, you want to take the question on JSS and cost structure?
Sure, I will. Hi, good morning, Sachin. Just to expound on the points regarding costs. I just want to highlight the buckets of cost. One obviously is the cost of sales and the other bucket being the operating expenses. I'll just touch on the cost of sales for a second. If you look at the cost of sales and as I went through the result summary, I alluded to the fact that we've actually improved the margins on certain lines of business. In particular, you will see that we have actually reduced TV content costs fairly significantly, and we've also improved the operating model for our broadband segment, which have improved margins in that space as well. I just want to call out those two elements, which have actually led to a reduction in cost or cost management in those areas. In particular, with Operating Expenses.
When we announced our quarter four results last year, we actually guided that we had started our IT outsourcing costs, which are plan loaded. These costs continue into 2021. In quarter one, you actually do see these costs coming through as well. This will continue and taper off. We will see savings in the later years starting from year two until year three and so forth. It actually goes down steadily over a period of time. That's the intent of the outsourcing arrangements that we have. We continue to do cost management in the areas of repair and maintenance as well as in terms of our operating model for our staff costs, as well as our marketing costs as well in terms of targeted marketing, rather. Obviously we don't completely do away with these expenditures.
We look at how we rationalize expenditures and optimize them in a better way. With regards to the JSS question, we do not expect to receive any further Jobs Support Scheme grants for 2021. There will be no further grants that we'll expect to be booking this year. Obviously we booked a total grant of about SGD 28 million for the three quarters of last year, starting from April. I hope answers your question, Sachin.
Yeah. Just one question is, the 5G network leasing cost-
Yes.
Are they already inside the network? If not, what is the timing for that?
Okay. Yep. Thanks for the reminder, Sachin. In terms of the 5G wholesale cost, some level of it has started being booked in quarter one. Albeit it's not a significant sum. As we roll out the stand-alone network infrastructure, which we are starting and accelerating from Q2, you will see some level of a pickup in those wholesale costs that we have to pay to our joint venture. Once again, we do not expect those costs to be material for this year. In effect, you will see them starting to come through, a little bit has come through in Q1 and for the rest of the year, but it will not be a material sum.
Understood. Okay, great. Thank you.
Thank you. We'll now take the next question from Ranjan. Ranjan, please unmute yourself.
Hi, good morning, and thank you for the call.
Yes.
Just two quick questions from my side. Firstly, on 5G, if you can talk about the adoption that you have seen so far in the market. Are people actually going for bundled 5G handsets? Because anecdotal evidence I see is that people are just going and buying the 5G handsets and then getting a SIM-only plan. The question I'm alluding to is that are you actually going to see 5G driving ARPU deflation in Singapore? The second question is on the partnership with Disney+. Are these going to be like incremental revenues from a distribution perspective, or is there anything else we should be aware of which could impact StarHub's pay TV revenues? Thank you.
Thank you. Johan, would you like to take both questions?
I can take both, Amelia, thanks. Thanks, Ranjan, for the question. First on the 5G. As I mentioned earlier, we did see a subscription revenue uplift year-over-year. That is driven by 5G subscriptions, obviously. The bulk of customers buying a, what we call, Mobile + plan end up using a 5G device on our network, and most of them use it on the 5G network as such. I'm sure there will be anecdotal customers who pick up a handset and move to a SIM-only. That's not something we can prevent, but the subscription revenue flow-through, we see coming through. We also see that customers do appreciate the enhanced features of the 5G network in terms of speed. Hopefully that's giving a bit more color on the 5G. On the Disney+.
Disney+ revenue, and Dennis will jump in if needed, is not only allocatable to TV. The Disney+ is an OTT solution. It is a differentiated solution as we highlighted earlier which we have exclusive, and we offer that actually in combination with all our product lines. We offer it in combination with 5G, we offer it in combination with home broadband, and we offer it in combination with TV, the old classical TV. As such, you'll see a spread of customers enjoying the Disney+ content across different product lines, and the revenue is allocated respectively. Hopefully that's giving you a bit more color to that as well. Thank you.
Thank you.
Thank you.
Thanks, Ranjan. We'll take the next question now from Kareem.
Hi, good morning.
Morning.
Morning.
Sorry, echo. Yeah. I just have two questions. For the first one, it's actually, can you give us some colors in terms of the post-paid ARPU? Why are we actually seeing a quarter-on-quarter decrease and as well as the competition landscape within the mobile segment itself? The second question that I have is, with the ongoing chips and component shortage situation, is the 5G rollout still on track? Yeah. Thank you.
Okay. Johan, would you like to take the first question?
Yeah. I can take number one and two, and I can give maybe a flavor on number three as well, but leave it also to others to chip in on that one.
Okay. Post-paid ARPU, Kareem, as mentioned earlier, we had a one-time effect in Q4. If you factor that out, actually ARPU Q4 to Q1 was flat, stable. Moving components in the ARPU are obviously increase in subscription revenue, offset by a decrease in excess data charges as you will understand, looking at the bundles in the market at the moment. The overarching decline in ARPU year-on-year is obviously roaming. It's a vast majority of decline. Competition landscape, as Nikhil referred to earlier, remains very intense at this point in time. We do not wish to speculate what is going to happen going forward in the market with MVNOs and other players. As highlighted, we are determined to follow through our strategy, which is around differentiation, offering a great connectivity.
We have multiple awards and recognitions over the last one and a half, two years on 4G, and also we were the first on 5G network. That's important. In combination with content and going forward with gaming. Differentiation is key, and we compete where needed on price, but the key is differentiation on content. On the components question, which is an interesting question. I would say that is a little bit beyond 5G at this point in time. We are doing our best to secure what we need to secure to run our business. That is applicable to 5G, but also to home broadband CPE and devices. So far, we do not see any issues. We make sure that we manage that well. Feel free, Nikhil or Dennis, if you feel like adding something. Thank you, Kareem.
Yeah. I'd just like to add on the network rollout. Our network rollout is going on as planned. We do note the challenges and the supply chain issues and therefore, we are monitoring that closely, but we don't see that impacting our plans for the standalone rollout. Yep.
Okay. Thank you. Kareem, I hope that answers your question. Okay. We'll now take the next question from Arthur. Arthur, could you please unmute yourself, please?
Hi. Thanks for the opportunity. Two questions, please. Firstly, on 5G, can we get any clarity on the take-up levels? Where are we with regard to the adoption, and why is this not showing up on the ARPUs on a quarter-on-quarter basis? I know that you've mentioned it's flat Q1 and Q2 if you adjust for accounting, but presumably 5G would have been higher in ARPUs anyway. Second question is with the Disney+ partnership and how it's impacting you. After the launch, are you seeing better subscriber momentum on the paid TV side given the partnership? What additional costs does this imply for you? Presumably, there will be some fees that you may need to pay Disney. Thank you.
Johan, both questions to you, please.
Thank you, Arthur. Two very good questions. Let me elaborate a little bit. On the 5G ARPU uplift. Q- on- Q was flat. What you see happening is that 5G uptake has been very strong. Yeah. The majority of customers buying a device plan will buy that with a 5G. That does create a subscription revenue uplift as I indicated earlier. The ARPU is, however, flat due to the fact that the out of bundle revenues, so the excess data revenues are declining, as you will understand. That effect of 5G ARPU uplift is partially mitigated, unfortunately, by the excess data revenues, which are coming down. Hopefully that's answering your question. Of course, in the market you have the SIM-only effect, right? More and more customers do go for a SIM-only.
Plus on the 5G, but down on the excess under the 4G SIM-only ARPU. Flat on a quarter-on-quarter, I believe, is a fair achievement. On Disney+, your question is how did that flow through in cost and how do we manage all that? One of the things we have been calling out in most of the analyst calls over the last years is that we are very determined to shift the cost basis for content from fixed to variable. That's also part of our plan here. We also believe that the future of content is not on the IPTV platform. It is mainly across different lines of business we have. As such, having Disney+ as an exclusive OTT for all our customers is important to differentiate. We do see an uplift in terms of revenue, ARPU, and benefits, mainly on other product lines.
It does help us to promote 5G. It does help us to promote home broadband, especially on the two gig tariff plans, and to a lesser extent, I would say, on the TV side. It is beneficial for all product lines, but it's well beyond the IPTV. Hopefully that's answering your question.
Understood. Thank you very much.
Thanks, Arthur. We'll now take the next question from Fung. Fung, could you please unmute yourself?
Yeah. Hi, good morning, everyone. Thank you so much for the call. Just two questions from me. Firstly, what is the percentage of StarHub's mobile subscribers that are on SIM-only plans? Have we seen any acceleration in the shift from postpaid contract to SIM-only plans in the past couple of months? That's my first question. Second question, beneath the EBITDA line, do we expect any major savings in terms of depreciation and interest cost this year? Did we see any of that in the first quarter results? Yep. Those are my two questions. Thank you.
Thank you. Johan, first question to you, please.
Yeah. On the first question, thank you very much for your question. This is not a level of information we typically provide. Unfortunately, I can't answer your question therefore directly. There is obviously trends in the market, which we monitor carefully, and we will address them as the market develops. Again, what we do see, and I just want to highlight that, is that on the back of content and going forward with cloud gaming, the fact that we can offer something bundled, differentiated on the back of 5G, has been very supportive in our business so far. We'll compete in SIM-only where needed. Hopefully that's giving you a bit of context. On the second question, I'll probably hand over to Dennis.
Okay. On your second question on interest, obviously we went out with the SGD 200 million bond that we issued at the end of last year, which carries a coupon of 2.48%. That does increase our interest cost slightly for this year but not materially. That is in respect of the bond raise that we did at the end of last year. With regards to your second question on depreciation in particular. We do see savings in the depreciation line with regards to various IT systems that we are decommissioning. These are legacy systems that we're decommissioning as part of the transformation efforts that we are doing. There will be savings there. However, as we go through the year and as the standalone 5G network starts coming to play and being used, then we will start the depreciation on the 5G networks as well.
You will therefore see a shift onwards for certain IT systems, and you'll see a shift upwards with regards to the 5G network. All in all, the depreciation in total, I think, which is what you're looking for as a total number, is not going to shift dramatically from last year.
Okay. If I can just throw in a follow-up for Johan on the question about the shift from contract to SIM-only plans. I just wanted to understand whether this upgrade for subscribers from 4G to 5G and that move to acquire these 5G devices, has it helped in terms of getting subscribers to stick to the device bundle contract plans?
Yes. I would say yes. That would be the short answer to that. Correct.
Okay. Thank you so much, Johan and Dennis.
Thank you.
Thanks.
Thank you. It seems like we've cleared all the questions. We'll just give it a minute or two to see if we have more questions. Last call for questions. I think we've answered most of the questions here, but if you have any follow-up questions, you know how to get me. Please email us at ir@starhub.com. Thank you everybody for joining us this morning, and as always, please feel free to reach out to us if you have more questions or if you'd like to speak to management. Till next quarter, please stay safe and have a great week ahead.
Thank you.
Bye, everybody.
Thank you, everyone. Goodbye.
Bye.