Okay. Thank you for joining in, everybody. This is Rikard Josefson speaking. I will start with the business update. Then I will turn to Birgitta for the numbers. I would like to start to express that I hope you all are well and your families are well in this turbulent time. I think I said that the last quarter. Nothing much has changed in respect to that. If you go to the first slide, number 2, of course, the second quarter continued with a very good customer increase. We added 53,000 new customers during the quarter. To get a perspective on that means that we have added the same amount of new customers for the first six months as we did for the full year in 2019. Quarter by quarter, we are up 68%.
Looking at the type of customers we gained in the first quarter, it's very much in line with how our customer base looks like. It's about 60% male, 40% female, which is also in line with how reflects the customer base. Going to the next slide. The quarter also showed SEK 19.4 billion in growth when it comes to net inflows. That means that for the year, we have grown SEK 41.3 billion, and last year, for the full 12 months, we grew SEK 32.6 billion. You should be reminded that 2019 growth in net inflow was the highest ever for Avanza. We have achieved more than we did for the best year ever, given the numbers. Looking at Q2 to Q2, it's about 134%.
It's a little bit down compared to the first quarter, but I would say that the March in the first quarter was an exceptional month, of course, so we are quite happy with that number. Also, which is important in the long term, is that our asset under management is now close to SEK 445 billion, which is also good news for the future because as I often say, the AUM number in itself creates good things in our P&L. Also that is important to note in the first quarter is that in March, in the end of the first quarter, we had net outflows from our mutual fund business. In the second quarter it turned around to SEK 7.4 billion in net inflows in mutual funds, which is of course important given the strategy that we have in creating more recurring income.
For the quarter, about half of the net inflows came from existing clients and half came from new clients. Given the first six months, 56% is from existing clients and 44% from new clients. Looking at the next picture, which is a very important picture for me when you look at metrics, it's about the growth in the Swedish savings market. This is the Q1 figures that was released in the beginning of May. The note to make is that we gained 26.2% of the market growth when it comes to savings in Sweden in the first quarter. If you look at the rolling 12-month basis, we're now gaining 17.8% of the market growth.
Of course, that's very important for us because that implies that we are gaining market share, we are getting a much larger part of the total market, and which is, of course, in the growth scenario that we want to achieve a very important factor. Going to the next slide, which is also important slide for us, it's also about market shares, and that's the number of transactions on the left side of the slide. You can see that from Q4 2018, we've been gaining market share in number of transactions, and we also gained more market share in Q2 this year. Which also implies that we are gaining market share. Our competitors are more or less flat.
We are the ones gaining market share and growing a lot when it comes to number of transactions, which of course is part of the explanation for our strong brokerage income. If you look at turnover, we are now by a substantial margin the number 1 when it comes to the Swedish stock exchange, which is of course also important for us because that also implies that we get good prices on that side for our clients and that's also a very scalable question. I'd also like to point out that given the first quarter, and I think Birgitta will come back to that, it's important to see that we are growing our income on a very high level. Our cost growth is totally in line with our plans that we are guided for.
I think the quarter and the first six months is a statement that the scalability in the company really is there. We lowered our cost on savings capital by two basis points and increased the income per savings capital by 19 basis points. We believe that we are growing the scalability. If you look at the next slide, impacts from the COVID-19, it's interesting to note that our leadership index is up in our internal survey. The motivation and engagement for our employee is on 75, and that's the absolutely highest level ever for Avanza. It seems like even though we work in a very distributed way at the moment, it seems that we're still keeping our culture, keeping close to each other and really focusing on the success factors being there for our clients.
We have also seen marginal effect on the pension business because at the same time, a lot of corporates are having problem in the crisis. There are some corporates, very few who pause us a little bit paying in the pension premiums because they need the liquidity for other reasons. That is, of course, something we help them with, and we also help them keeping their health insurance even if they don't pay the pension premiums. Of course, the big question is what will happen after the volatility goes down and what is the new normal? My absolute conviction now is that we have raised the bar substantially for Avanza. Even if weather turns worse, we will perform at a much higher level.
The fact for that is, of course, that if you look at number of clients, asset under management, more clients than ever creating a brokerage income or trading income in different ways, we believe that solid customer base will be there for us going forward. We are very optimistic about the future. If you take the next slide, you can see the launches we have made in the quarter. In the first quarter, we were a bit careful on launching too many things. As we discussed on the last quarter, we invested in hardware and to keep the platform running in a good way, which we have done. We also have seen the effect, the very good performance on the platform, when it comes to stability.
We did our first branded actively managed fund in unique cooperation with TIN Fonder, that is extreme success factor for us. It has, after three weeks, 45,000 new clients and SEK 700 million in asset under management in that fund alone. The fund will be a niche fund focused on 40 to 60 equities in tech and healthcare and sustainability. It's above my expectation that has taken off so well as it did in just three weeks. Also it's a managed fund that we have decent revenue on because we make 55 basis points in income on this fund. That's also a very good sign. Also we launched a sustainability stamp where a customer from their own preference could sort out mutual funds that is in line with their personal preference when it comes to sustainability.
One of the hard things is on sustainability is that it means different things for different people, and our clients can sort of stay tailor-made it for themselves. Also we announced we will start with stock lending. We'll give our customers in endowment insurance a little bit better return, and that will go live in the end of August, beginning of September. Okay, also, of course, the success factor is always to keep focusing on growth, customer satisfaction and strong innovation. I'd like to point out, as I said in the comments in the report, that we had our brainy days, our innovation days digital, and that was not a big surprise. I was extremely satisfied with the number of new ideas for product services and improvements that the staff and the fantastic people at Avanza managed to do a digital way.
I think some of the things we saw on that event will actually go live during the year. Also before I turn over to Birgitta, during the quarter, we recruited Birgitta's replacement or successor, is a better word, in Anna Casselblad, who is currently the head of compliance in Avanza and is also prior to that seven years experience with PwC in working with financial institutions. I think Anna will have the combination of understanding, which is almost more and more important, the regulatory environment which we work in, and also the experience from accounting and balance sheet management.
Having said that, it's also very strong for us, in my opinion, that we have been able to recruit somebody internally because we had an external recruitment consultancy working with us, and we had very many people outside Avanza who was very suitable for the position. When it ended up our internal candidate came out on top. I also believe that also important for our culture that we can develop people internally who can take steps within the organization and also take steps into top management. With those words, I will pass on to Birgitta.
Thank you, Rikard. As always, we start with the financial overview. As Rikard said customer activity has continued in the quarter and revenues are still on very high levels. Even though we saw some decline from Q1, the revenues for the half-year period are almost doubled from last year. Operating expenses increased compared to Q1, mainly due to higher personnel costs caused by a higher number of employees and depreciation is also higher. Operating profit decreased slightly compared to Q1, but more than tripled compared to the first half-year 2019. Consequently, the operating margin for the quarter decreased slightly to 63%. Income per savings capital for the half-year period was up 19 basis points to SEK 52, whereas cost per savings capital decreased by two basis points to SEK 18.
This clearly, as Rikard mentioned, demonstrates the scalability of Avanza's business model, where revenues are doubled while costs are still according to guidance. Due to the continued high revenues in the quarter, return on equity for Q2 was 56% and earnings per share set SEK 1.83. As said, revenues in the quarter were still on record levels, up 85% compared to last year. Net brokerage income more than doubled compared to Q2 last year, but decreased slightly compared to Q1 as a result of four and a half fewer trading days in the quarter. Trading activity was still very high, where commission-generating turnover only decreased by 1.6%, and the number of commission-generating notes is increased slightly. Brokerage income per SEK of turnover was stable at 10.8 basis points, but increased from 10 basis points last year. This is a result of higher share of brokerage income being generated in lower brokerage classes.
The number of commission-generating customers are still on very high levels. Fund commissions decreased compared to last quarter due to decline fund capital in March, which was a result of both value decline and outflows. Income per SEK of fund capital rose slightly in Q2 as the share of index and fixed income funds decreased. In Q2, we also saw a net inflow of SEK 7.4 billion in funds at the same time as stock market increased, which has taken us back to the fund capital level we were during Q4. Compared to Q2 last year, fund commissions have increased due to higher average fund capital. Income per SEK of fund capital decreased marginally compared to Q2 last year. NII increased quarter-on-quarter, mainly as a result of higher return on surplus liquidity and the larger bond portfolio.
The surplus liquidity is managed overnight and through investments in primarily covered bonds with an average interest duration of three months linked to STIBOR. Customers' liquidity is still at historically high level, and most of this increased surplus liquidity compared to a more normal level is invested in short-term instruments. The reason is to remain prepared when customers begin investing more again and in anticipation of a new normal. Higher mortgage volume also contributed slightly to the increased NII, while income from margin lending decreased slightly due to a lower average lending volume. Compared to Q2 last year, NII increased by 65%, mainly due to the return of the surplus liquidity as the repo rate was raised to 25 basis points in January 2020, but also due to larger volumes. Higher lending volume also contributed positively.
Other income is also very much affected by customers' high activity, where FX income even increased from the high level last quarter. This was a result of increase in trading in foreign equities, whereas trading in foreign funds actually decreased. Income from Avanza Markets decreased slightly from the record level last quarter. Revenues from corporate finance was affected by the market uncertainty and therefore paused corporate transactions, which resulted in lower income in the quarter. On the cost side of other commissions, we saw higher payment commissions this quarter, which is also a result of high customer activity. Altogether, all the risks resulted in a decreased other income quarter-on-quarter of 9%. Compared to Q2 last year, however, the high activity led to more than doubled other income. Looking at the costs, operating expenses increased by 4% compared to Q1.
Marketing, which normally is higher at the beginning of the year, decreased while depreciation and personnel costs rose. This is a result of higher IT investments and higher number of employees. Other expenses were essentially unchanged. The higher cost compared to Q2 last year is mainly due to more employees and mainly as a result of expanded development capacity. Other expenses and depreciation also increased while marketing costs were slightly lower. Our cost guidance of 12% for the full year, as well as the communicated long-term cost growth of 9%-12%, remain unchanged. Something that cannot be seen in this graph, but nevertheless worth mentioning, despite the turbulence in the market the last half year, we had no credit losses. This shows the low risk in the balance sheet and that collateral and advance of processes are working the way they should, even in uncertain and volatile market conditions.
However, in the quarter, the macro variables in Avanza's IFRS 9 model were updated, this resulted in a higher provision for expected credit losses, which affected the results for second quarter with SEK 5 million. The tax rate in the first half year increased as a higher share of revenues were generated in the bank where the ordinary corporate tax rate applies, in contrast with the insurance company where most revenues are taxed according to the laws for life insurance companies. For 2020, the effective tax rate is estimated at around 15%. Capitalization is strong with a total capital ratio of 17.1% to compare with the requirements of almost 14%, including all buffers as well as Pillar 2 requirements. The decline since March is due to a higher risk exposure amount, while at the same time the capital base is unchanged since the financial statement hasn't been audited.
The leverage ratio was positively affected by customers' lower liquidity in the quarter. A regulatory requirement for the leverage ratio of 3% will be introduced as of June next year. We are still discussing what level of the ratio, including an internal buffer we would need, taking the volatility in deposits into account. This will be communicated in connection with the preliminary financial statement in January. Avanza's leverage ratio can be improved through increased Tier 1 capital, which can be achieved by lower dividend ratio or by issuing additional Tier 1 capital. We can also improve the leverage ratio by reducing the balance sheet and off-balance sheet commitment. Please note that none of these balance sheet activities have been made so far as there is no requirement at this point. With that, Rikard, I think we can open up for questions.
Absolutely.
Thank you. If you do wish to ask a question, please do so by pressing zero one on your telephone keypad. If you wish to withdraw your question, please do so by pressing zero two to cancel. There's going to be a brief pause while any questions are being registered. Our first question comes from Patrik Brattelius, ABG. The floor is now open to you.
Hi. Thank you. My first question is regarding the extraordinary cost of SEK 11 million that you write about in the report for 2020. When is it expected to arrive? Is everything going to come in Q3, or how is that going to be divided throughout the quarters? Thank you.
It's a very difficult question because they're connected in of hiring people and when they can start. I would say hopefully as soon as possible, because that means we get new talent on board, but I would say it will be both Q3 and Q4.
Okay, thank you. My other question is regarding the securities lending that you announced earlier, a few weeks ago. As of now, it's only possible for kapitalförsäkring. How does the possibility look to make that bigger and also include aktie- och fondkonto and ISK in the future?
ISK is not possible.
Well
Could be possible. Let's put it this way. We're starting with the endowment insurance, and then we're going to see how it goes. We make sure the processes work, and then there is possibility to scale it up in different types of accounts, and we will come back to that when we take those decisions. We want to take it step by step to make sure that everything works fine.
Okay. Thank you. That's all for me for now.
Thank you. Just as a reminder, if you do wish to ask a question, you can do so by pressing zero one on your telephone keypad. Our next question comes from Nicolas McBeath, DNB. The floor is now open to you.
Thank you, and good morning. First question about profitability. This was another quarter with a very high profitability operating margin at 63%, so above your long-term target. I was wondering if this brings you closer to the point where you think your profitability is too high to be aligned with your customer promise and if it gives you more incentives to look into giving more back to the customers through either cost increases or price reductions?
I will answer the same way I did last quarter, Nicolas, that it's too early days. We had the corona crisis, and everything is going very special since February, March, and we're now in the middle of July. The big question is what does the new normal look like? We will address that question. It's a good question, so I respect it, but we will address it when we see some kind of stabilization or normality in the marketplace.
Okay. If you could say something about the trading so far in Q3. It seems like the stock market activity broadly has cooled down a bit so far in July. Does this trend also apply for amount of customers, or are they still trading as actively as in Q2?
We can say that we still see without getting down to details. Of course, we see we are gaining market share, which we have proven with the number of transactions in the stock turnover. Of course, even if volumes in trading is down, we still have a healthy situation. We are absolutely positive about the trading activities so far.
Yeah, have you seen any decline so far in July? Could you say something about that if you compare to the activity levels in Q2?
I would say not really.
No.
Of course, it's different from day to day, but we haven't seen it going down that materially. No.
Okay. Final question about the new fund you launched in the second quarter, the first actively managed fund in your own franchise, Avanza World Tech by TIN. I was wondering if this reflects a strategic change that you want to focus more on active fund management, or is this more of a one-off product launch?
I would say that it's partly a one-off product launch, because if we're going to do something that is actively managed, the combination between Avanza and TIN is like a marriage made in heaven, and it's difficult to find those. I wouldn't rule it out that if we came across similar opportunities, we could capture them. That's not the statement that's a strategy.
Okay. Yeah, thanks. Those were all my questions.
Thank you. Our next question comes from Jens Hallén, Carnegie. The floor is now open to you.
Perfect. Thank you very much. Firstly, just a clarification. I'll see how much you want to elaborate on it. Can you say that if nothing else, you think that you raised the bar now for Avanza? Do you mean that you think that the revenue per savings capital has been raised? Simply that you've had a huge inflow of new customers and savings capital so that the capital increase will be driving the bar higher?
Absolutely. I think the AUM increase, which is at record levels, the number of clients and the activity in that client base, for me, strongly implies that even though we would go into, let's say, a boring market, low volatility, low turnover, we would still perform on a much higher level than previous years when the market has been down. That's what I mean by we are raising the bar. How much have we raised the bar? I think that's impossible because that is about what the new normal is. I will put it this way, the worst day in the future will be a lot better than the worst day in the past.
Okay. Yeah, no, makes sense. Just on that, given that the customer's been highly active now, I guess a lot of people are working from home, you have more time to do that. Why do you believe that the customers will be more active also in the future when everyone starts going back to the office and I guess living their normal lives?
The normal life, whatever that is. I would say a couple of reasons. One is that this COVID-19 crisis is a bit different when it comes to savings than other crisis, because almost everybody knows somebody who is laid off, lost their job, came into difficulties. The reality is that more people than ever realize to take care of your personal finances and have a buffer and make sure that you invest your money wisely will not go away because the COVID-19 crisis goes away. Also people see the benefits of saving money and having these buffers and the long-term goals. I think that savings will be in fashion for the foreseeable future because as you know, Jens, the Social Security system the last 30 years in Sweden has not been becoming better.
It's becoming worse when it comes what happens when you're sick, when you're unemployed and so forth. Those realities is right up there now and being treated by the customers as something they have to take care of. I have to make sure that me and my family have savings so that we don't have to move out of our house if one of the people gets unemployed or what happen if I'm laid off, don't have a job for a few months. I think it's a lot of serious underlying trends that will be beneficiary for savings, and that will not go away with the virus. That will still be in place.
Also on the more fun side of it, I also think a lot of people, when you see the activity in our customer base, have realized that it's also a bit of interesting to take care of your finances. It's a bit rewarding knowing what you are doing and allocating your money and savings. That will also, in my opinion, not totally go away because the virus goes away. I think the structural trends that's been there for many years, but rised a little bit on the surface during the crisis, that will still be there and will be beneficiary for the clients who will have a better personal finances. Of course, the effects of that, if we do our job right, is that it's beneficial for Avanza.
Okay. No, thank you for that. Maybe also my final question on the structural changes. We now have the cost cap of moving pension savings to the year. All the comments have come in, I think, to the government. I guess we're still looking for January 1, 2021 for some kind of implementation. Have you got any updates or any new views on what you expect that will bring to Avanza?
We expect the politicians to deliver on what they have promised. If they don't do that, they betray the Swedish population, and I will be very upset if that happens.
Okay. Very good. We look forward to 1st of January. Okay, thank you. That was all for me.
Thank you. There appears to be no more questions, so I'll hand back to the speakers for any other remarks.
No. Thank you very much in this very strange time. I hope you have a great summer and stay healthy, and your family stay healthy, and we will see you after the summer vacation. Take care.
Bye-bye.
Bye-bye.