Good day, and thank you for standing by. Welcome to the Tele2 Q3 Interim Report 2023 conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear an automatic message advising your hand is raised. To withdraw your question, please press star one and one again. Please be advised that today's conference is being recorded. I will now like to hand the conference over to your speaker today, Kjell Johnsen, CEO. Please go ahead.
Yeah, thank you very much, operator. Good morning, everyone, and welcome to Tele2's report call for the third quarter of 2023. With me here in Kista today, I have Charlotte Hansson, our Group CFO, Hendrik de Groot, our Chief Commercial Officer, and Stefan Trampus, our Head of B2B. Then let's just move to the slide 2. I'm very happy to see that our firm focus on top-line growth once again paid off in the third quarter, which marks the 10th consecutive quarter of organic end-user service revenue growth for Tele2. When it comes to EBITDA growth, we have previously talked about the back-end loaded 2023 due to phasing of back book pricing , abating content cost headwinds, and lower energy costs. In the third quarter, we grew organic EBITDA by 3%, admittedly supported by lower energy costs year-over-year.
We're nevertheless optimistic about prospects to grow EBITDA meaningfully also in Q4, where we don't foresee any major year-over-year movements on energy costs. We're also happy about our strong cash generation in the third quarter. Another important milestone was the favorable outcome of the Swedish spectrum auction, where we secured spectrum in all the upper bands at reasonable costs. Net debt end of the quarter well below the lower end of our target range. On a pro forma basis, including the second ordinary dividend tranche and the first installment of the spectrum, we're still only at 2.6 times. In the third quarter, we demonstrated innovation in our customer broadband segment as we launched a broadband Connection Guarantee , where we link our fixed and mobile connectivity for superior reliability and consequently high customer value based on our FMC capabilities.
In addition, we're very pleased to see positive development in customer loyalty and churn for the Tele2 brand in Sweden as we grow, gradually moving away from various legacy limitations. In terms of sustainability, Tele2 was recently awarded for the most transparent sustainability reporting on Stockholm OMX Large Cap. With that, let's move to page three. End-user service revenue grew by 3% organically, driven by the Baltics and Sweden B2B. Underlying EBITDA grew by 3% as end-user service revenue growth, transformation savings, and lower energy costs more than offset inflationary pressures. We had a very strong equity-free cash flow this quarter. The main driver for the year-over-year improvement was a significantly better working capital, followed by good growth in EBITDA. In Sweden, B2C, we saw solid net intake from mobile postpaid and fixed broadband.
End-user service revenue continued to grow slightly, with increasing growth rates in fixed broadband and mobile postpaid, partly offset by increasing legacy headwinds. Back book pricing will contribute somewhat more in Q4 as we are reaching the full run rate. Sweden B2B delivered continued solid and broad-based end-user service growth, as growth in mobile and solutions continued to exceed decline in fixed legacy services. Our Baltic operations delivered yet another impressive quarter, both in terms of top line and bottom line growth, and we continue to roll out 5G at high pace across our markets. Let's move then to Swedish consumer on slide five. The overall consumer telecom market is demonstrating resilience in the face of inflationary pressure. Our mobile postpaid business saw solid net intake driven by the Tele2 brands, including family subscriptions.
ARPU was flat year-over-year, but grew by a low single digit when excluding dilution from free mobile broadband RGUs. In fixed broadband, we saw continued good RGU growth, driven by FMC and lower churn, alongside healthy ARPU growth, supported by pricing. Our digital TV, cable, and fiber business remained stable in the quarter. Moving to page 6. Mobile end-user service revenue grew slightly, driven by somewhat improving postpaid growth, which more than offset another full quarter of prepaid registration effects. In fixed broadband, end-user service revenue growth reached 7%, thanks to both volume and ARPU growth. End-user service revenue for digital TV declined by 3%, with largely stable sales in cable and fiber and continued decline in the legacy DTT business. Moving to B2B.
We continue to execute on our successful B2B strategy, and all customer segments are contributing to the solid end-user service revenue growth of 4%. Our growth area exceeded the decline in legacy services, where our copper decommissioning has approached 80% completion rate. Mobile net intake amounted to 4,000 RGUs in a seasonally slow Q3. ARPU was slightly up year-over-year. The macroeconomic situation, which we continue to monitor closely, is affecting some of our customer groups more than others, but so far, without significant impact on our business. During the quarter, we have reclassified some RGUs previously reported in mobile to IoT subscriptions, which has led to a reduction in mobile RGUs and an increase in mobile ARPU, excluding IoT. The reclassification has also been done retroactively. The updated historical numbers are available in our Q3 Excel file on the web.
Then let's move to slide 8. So for Sweden overall, end user service revenue growth for the total Swedish operations ended at 2%, driven by continued solid performance in B2B and slightly improving performance in B2C. International roaming had a positive effect of 8 million SEK year-over-year. Underlying EBITDA declined by 1%, as higher end user service revenue, continued transformation benefit, and lower energy costs were more than offset by inflationary pressures and continued margin pressure from product mix changes as legacy services decline. Nevertheless, Q3 marks a clear improvement versus the previous couple of quarters. The cash conversion of 58% is reflecting group CAPEX to sales of 14% during the last 12 months. Then let's move to Baltics. The total number of Baltic mobile postpaid customers continued to increase in the quarter.
Organic ARPU continued to grow at a healthy rate across markets, thanks to our more for more strategy, price adjustments, and to some extent, prepaid to postpaid migrations. Turning to the financials on next page. The overall volume and ARPU growth generated a solid 9% organic end user service revenue growth for the Baltics. Our top line, combined with lower energy costs, has outpaced other inflationary pressures, leading to a strong 15% organic growth in underlying EBITDA. Cash conversion remains at very high levels, thanks to strong underlying EBITDA, despite continued significant CapEx run rate due to ongoing 5G rollouts. With that, I hand over to Charlotte for financials.
Thank you, Kjell, and good morning, everyone. Please turn to page 13. First, a few comments on the group P&L. In Q3, total revenue was flat organically, whereas end user service revenue grew slightly more than 3%. Our underlying EBITDA grew by 6% in SEK terms, while close to 4% organically. The underlying EBITDA grew by close to 3% organically as end user service revenue growth, cost savings related to the finalized business transformation program, and lower energy costs, more than offset inflationary pressures and continued margin pressure from product mix changes as legacy services decline. In Q3, we had SEK 64 million tailwind from energy year-on-year, which included a final SEK 25 million electricity support in Sweden. For Q4, we currently estimate a slight headwind from energy costs year-on-year.
In Q3, we saw a revenue increase of SEK 11 million from international roaming year- on-y ear, the same year on year increase as in Q2. As you can see on the slide, our net financial items increased by SEK 100 million year- on- year due to high interest rates, both on loans and leases. By Q3, we had a debt mix of 66% fixed rates and 34% floating rates. With that follows that for every 1 percentage point rate, rate hike, by our central bank, our annualized financial expenses on loans increased by around SEK 100 million. So let's look at the cash flow on slide 14. CAPEX paid was slightly lower in Q3 compared to last year, simply due to timing, as our balance sheet CAPEX was significantly higher than last year. Working capital continued to improve in Q3.
It was mainly impacted by unusually high levels of accounts payable, which we expect to revert in Q4. Working capital remains a priority for us also going forward. Net financial items paid increased due to high interest rates, both on loans and leases. All in all, our equity free cash flow for Q3 ended at a strong SEK 1.9 billion, some SEK 500 million above last year's level. Over the last 12 months, we have generated SEK 4.6 billion of equity free cash flow, corresponding to SEK 6.7 per share. Please move to slide 15 for our CapEx. At the end of September, economic net debt amounted to SEK 23.9 billion, representing a SEK 1.8 billion decrease as compared to year-end 2022, despite the payout of the first tranche of our ordinary dividend.
Leverage stood at 2.3 times at the end of September, which is well below the lower end of our target range of 2.5-3 times. As Kjell mentioned earlier, on a pro forma basis, including the second ordinary dividend tranche and the first installment of the spectrum, we're still only at 2.6 times. The second tranche of the ordinary dividend was paid last week, and the first tranche of the spectrum will be paid later this month. Let's move to slide 16 for our financial outlook. Following the first nine months of 2023, which has generated close to 4% organic end-user service revenue growth and 1% organic underlying EBITDA growth, we reiterate our financial guidance for 2023 and our midterm ambition.
When it comes to this year's guidance, I'll just repeat what Kjell said earlier: we are optimistic about prospects to grow EBITDA meaningfully, also in Q4, where we don't foresee any major year-on-year movements on energy costs. Our CapEx guidance to sales 2023 is below 14%, and we are at 13% so far this year, year to date. Finally, in line with our standard practice, we will announce our 2024 financial guidance in relation to the full year 2023 results. With that, I hand over to Kjell to go through our key priorities going forward.
Thank you very much, Charlotte, and then let's turn to slide 17. So in summary, our main objective remains, to keep up our growth and momentum, which in turn requires us to continue building 5G and remote fiber pace and to finalize the digital transformation, including our digital customer journeys. Our efficient cash flow profile and strong balance sheet allows for healthy share-shareholder remuneration while investing. We will also continue to lead in sustainability, as suggested by several recent impressive recognitions. So with that, I say thank you for this prepared statement, and then, of course, turn it over to the, operators.
Thank you. As a reminder, to ask a question, please press star one and one on your telephone and wait for your name to be announced. To withdraw your question, please press star one and one again. Please stand by while we compile a Q&A roster. We will now take the first question. One moment, please. From the line of Andrew Lee from Goldman Sachs, please go ahead.
Yeah, morning, Kjell and Charlotte. I had two questions. Firstly, on Swedish EBITDA growth, and then secondly, on the dividend. On the Swedish EBITDA growth, you delivered your end user service revenue growth of, you know, 2%, and most telcos would then expect to see higher EBITDA growth than that. You're still seeing declines, and we all acknowledge it's been a turbulent year for costs given content, energy, et cetera. But it's really difficult for investors to understand how to think about operational gearing in 2024 and structurally going forwards, or as one investor put it, you know, what's going on under the hood in terms of costs. So the question is, like, should we expect operational gearing in Sweden, i.e., EBITDA growth greater than service revenue growth in 2024? And if not, why not?
Then the second question was just on dividend. Clearly, as Charlotte, you picked out, there's a phasing boost to free cash flow this quarter, but how confident are you in free cash flow coverage for your dividend plans going forward? Thank you.
I can start on the second one. So based on what we see now, we are pretty confident about the ability to continue with the shareholder remuneration, I mean, the dividend. That there's nothing in the model that shouldn't give us the opportunity to be a strong provider of shareholder remuneration. Even in these relatively turbulent times with high inflation, you can see that while it can be fluctuations quarter-over-quarter, we are still delivering a cash flow that supports a high level of investment in the business, as well as the CapEx and the dividend, the payment for the spectrum that is also coming this month, this October. So I think that's a pretty strong position we're in.
And I do think that there was some uncertainty about it one quarter back, because we said that we will invest to meet our regulatory obligations in 2024 and 2025. And that is now behind us, in my view. And then we can take different stabs at the EBITDA versus revenue development. I think Hendrik and the team have done a big job on moving pricing, particularly in the broadband area. We're starting to see more and more effect of that in the third and also even more in the fourth quarter coming in. So that area, I think, on the broadband side is pretty strong. And we are lifting pricing.
We're doing very well in terms of developing the Tele2 brand with lower churn and loyalty. And that's gonna be important for us to continue having operational leverage. So lots of things coming in at the same time with high activity level as well as the inflation, and of course, the effects coming in now at the tail end of the year. That's why you haven't seen operational level leverage up to now. Maybe you wanna add?
... I can just add, when it comes to the content, we've talked about content many times as well. Now it's been annualized as well, so we don't see that headwind going forward. But of course, we do have some of the legacy products still with us. But on the other hand, we're also looking at what we talked about many times as well, how we can really make things more efficient and talking about the expansion costs as well, if there are other ways that we can actually handle this with the transformation that we're now doing. So in that sense, we are optimistic in the future as well. But maybe Hendrik would like to... I don't know if you wanna add something or no?
Can I just ask a quick follow-up or just on that question then? So you've got high activity levels and inflation that a continued kind of drags on margins. But and legacy's not, that headwind's not going away. So those are the negatives, and then the positives are your revenues are growing and increasingly so it seems, plus you've got efficiencies. So how do the positives outweigh the negatives for 2024 or structurally? You may not want to answer specifically for 2024, but should we be seeing operational gearing, i.e., EBITDA growth higher than revenue growth shortly, or should we expect that on a medium-term basis?
So like, Charlotte said on page 15, we will come with the guidance, of course, in February. But, I think it's important to look at some of the drivers in the market. When you looked at the numbers, you see that things are moving very well in the broadband arena. If I should comment on what's happening in the mobile side, and by my case, there is too much activity around external retail. We're gonna work ourselves out of that, and we do see signs that customers are more interested in convergent solutions. There is, I think, a secular trend towards that. That's gonna be with us for several years, and we need to make sure that that happens in a smooth way.
Because feeding external retail is just dragging up costs and not necessarily even promoting customer loyalty. So there are some parts of the model in the Swedish market that we need to work ourselves out of as one of the leading operators in the market. That's gonna be an important element going forward.
Okay, thank you.
Thank you. We will now take the next question from the line of Jakob Bluestone from BNP Paribas Exane. Go ahead.
Hi, good morning. Thanks for taking the questions. I've got two questions as well. Firstly, I was wondering if you could maybe comment a little bit on the outcome of the spectrum auction and how that impacted any parts of your thinking. And so you got, I think, just over 100 megahertz of spectrum. Was that more or less than you expected? And how should we think about your CapEx as a result of that? And also, the cost itself was perhaps a little lower than, than perhaps expected. Does that maybe give you a little bit more confidence around the cash returns, that you were just talking about? And then secondly, I had a question just around your cash flow.
You highlighted that you had lower or unusually high levels of accounts payable, which was what boosted your working capital. Can you maybe just give us a sense of how much of a reversal should we see from that? And also, there's a gap between your CapEx paid and your CapEx booked. So again, is that something that's gonna reverse in Q4? So just to help us understand a little bit more what's going on in terms of some of the cash flow items. Thank you.
Yeah. I can take the first one, and then Charlotte, number two, maybe. So on the spectrum, we landed where we expected. That's the very short summary of it. And we got very good spectrum, both in mid-band and in the 900. And then, of course, you can always ask the question: So why is this what you expected? Well, it's very simple, because today, if you look at how we're building our networks, we are using 2x10 and 900 to build 4G and 5G. We're using 5 for 3G and 5 for 2G, and we're gonna close down 2G and 3G. So that's how it's gonna work.
Then you have to see it in the context of that we also have other spectrum, low-band, 700, which was acquired at a much higher price some years ago, 700, 800. So, the portfolio is good. And when we make our CapEx plans, this is fully in line what we had expected to do. So, that's pretty much that on spectrum. I think the pricing shows that there was a fairly rational approach to it. So, I think it's where we expect it to be, more or less.
Yes, and then just a comment on the, on the cash flow, and as we highlighted also, here initially, that, the accounts payable are unusually high, and we are expecting them to revert to some extent. It's always difficult to say exactly how much, but we are expecting somewhere in the region of SEK 200 million. And, so that's, that's at least what we see right now anyway. When it comes to the CapEx paid, what we book is always, the amount of work that we've done, and then that's not always, in line with the, the payments, of course. So we expect, to pay more in Q4, out of that. So I think that's normal procedure when it comes to the accounting part.
... Thank you.
Thank you. We will now take the next question. From the line of Oscar Rönnkvist from ABG Sundal Collier. Please go ahead.
Thank you. Good morning, Charlotte. Thanks for taking my questions. So just the first one, I just wanted to get a sense of Sweden. Sweden certainly improved sequentially in terms of organic EBITDA growth, but just can you remind us of the year-over-year comps in Q4? The energy would be a slight headwind year-over-year, coming from a tailwind now in Q3, obviously. And you also mentioned something on the content cost headwind, and if that is completely gone, if you could share some comments on that. Thank you.
Yes, I can talk to that. When it comes to the energy, there will be a slight tailwind and in somewhere in the region that we've seen in the previous quarters for Q1, Q2. So, that's what we're expecting. It's only a headwind with that we're having here in Q3. When it comes to the content cost, I mentioned that it will now be fully annualized in Q4, so we don't see any impact from that in this year, in Q4.
Perfect. Thank you. Then just my second question would be on where you are on the price increases, because obviously it was a pretty high activity in the quarter. But just can you remind us on where you are on the price increases and if we should expect a further support in Q4? Thanks.
Yeah. Oscar, it's Hendrik. I can take that question. As you've seen on the, on our broadband services, most of the price increases are in the result as we speak. And we've also alluded to that in earlier calls, that that's, you know, that most of that was executed on, in Q2. The mobile price increases are following, you know, running in parallel, but following a little bit. So some of those price increases are in the third quarter, but you'll see the full component coming in on the fourth quarter. So there's still, there's still, a bit to come. And in particular, just to highlight, our mobile price increases are executed across our two brands, Tele2, and, and Comviq.
And Tele2 was done earlier with a back book price increase to our new portfolio, and for Comviq, we've introduced for September a new front book, and we're also doing a back book to front book on Comviq for part of the customer base that is not in a binding contract. So that's, that will come through in the fourth quarter.
Understood. Thank you very much. That was all for me.
Yep.
Thank you. We will now take the next question. From the line of Maurice Patrick from Barclays. Please go ahead.
Yeah. Hi, guys. Hopefully, you can hear me okay. And you—I mean, thank you for the comments on pricing that you just made. I was just curious to understand a bit more around customer reactions to the price increases you're generally putting through. Are you seeing increases in churn when that happens? Are you driving sort of greater call to call centers complaining? What's your customer reaction to the price increases? Maybe it's becoming a norm, giving wider inflation. Very helpful. Thank you.
Yes, Maurice. On pricing customer reactions, indeed, as you say, you know, we do pricing, of course, on a regular basis, although one could say this year, given, of course, also inflationary pressures, and the overall situation in the market, our pricing has been more substantial. We, of course, always see that customers do react. Now, in relation to the level of price increases, we have not seen any more deeper reactions from the customers in general. So it has been pretty much in line with what we normally expect to see. In that sense, therefore, you would, you know, it's a positive.
And what's also quite interesting, actually, is that, across our services, and in particular also on the fixed side, we've seen actually that, that although we've done the pricing, but we have this situation in the market where people are more careful, but... And also more careful with making switches, that we've seen actually churn being lower versus, you know, previous years. So we have a bit more of a higher pricing activity comes in the end with a lower churn, and that's sort of quite interesting in the end. But of course, there's always pricing reaction on the customer base.
Great. If I could ask just a quick follow-up. I think in the past, you've talked about the strategy to narrow the discounts in pricing to Telia and the investments being needed in the brand to, and the network to get there. I just wondered what your current thinking on that is. Thank you.
Sure. That's a trajectory we're definitely on. And over the last period, I mean, one or two years, we have subsequently done a lot around, you know, the discounting mechanics. One on the ATL side, but also on BTL and sales desk. So we have basically been raising the floor in terms of, you know, the sales desk discounts that we're giving. And as you probably have seen in the market, we've also been raising the campaign price levels. We, of course, are always, you know, we always need to re- you know-
...balance what we do in the market, in a four-player market. Also this year, we see that in particular, on the lower end of the market, there's quite a lot of, I would say, campaign activity. Of course, you know, attending to a customer segment of this in search of, of valuable deals. So it is a balanced play, but it's clearly that we are driving a value agenda.
That's great. Thank you.
Thank you. We will now take the next question from the line of Stefan Gauffin from DNB. Please go ahead.
Yes, hello, and thanks for taking my questions. I'm following up on Maurice's question. So despite high inflationary environment, you have continued to report very solid revenue growth in the Baltics, and this is primarily driven by ARPU growth. But in the report you mention, there is some pressure on the consumer now due to inflation and interest rate increases. So do you continue to see support for further price increases coming into 2024 in the Baltics? And then, the second question, I'm just noticing that you're reporting an EBITDA decline in Estonia, and I'm a bit surprised by that, given that you should have seen rather strong tailwind from lower energy cost in the quarter.
So could you please explain why you're seeing pressure on the EBITDA margin in Estonia?
So let's just overall talk a bit about the Baltics then. We are very pleased, of course, with the overall numbers. We see the effect still being there somewhat of the price increases in Latvia, that they did twice last year. And, of course, Lithuania are doing a really good job here. And that comes through both at top line and at EBITDA, clearly helped by energy costs. And I've been saying to you for the last year and a half, two years, that, of course, we cannot expect these kinds of growth rates to go on in perpetuity. So, we will have growth in the Baltics overall, but, of course, the numbers that we've seen over the last couple of quarters have been outstanding. So that's kind of, and the Estonia numbers.
Yeah. We talked about the energy in Estonia, but we don't really see a tailwind there, because we also remember we had a lot of hedges in Estonia that ran out early this year, and those were very favorable. I think that's one of the main explanations.
Okay. That's, that's perfect. Thank you.
Thank you. We will now take the next question from the line of Ondrej Cabejšek from UBS. Please go ahead.
Hi. Thank you for the presentation, and taking my questions. I wanted to follow up on the auction. First question is, you were basically going into the auction with the lowest kind of megahertz per subscriber ratio in the market, but your stated goal, as well as Telenor, is to become the 5G leader in Sweden. I think part of the reason why the auction turned out to be very rational is that, you know, you lost some megahertz in the end compared to the previous state. So I was just wondering how the approach to just voluntarily, I guess, you know, losing, I think it was 14 megahertz of spectrum, reconciles with the kind of longer-term strategy of being or medium-term strategy of being the 5G leader in Sweden, please. That's one question.
Perhaps on your net debt to EBITDA ratio. So you have obviously got, or previously you had, you had a say comfort zone of 2.7, 2.8. Now, the guidance is to be at the very low end of the 2.5-3 times. I was wondering with you know, taking into consideration things like you know, CapEx sales implicitly being higher than before, at least for the medium term, interest rates impacting the cash flow as well, and the fact that I think the previous ratio was constructed with the assumption that from this year onwards, you're going to be getting the Netherlands dividend.
If you're firmly kind of committed to just being at the very low end, is there a situation in which we see the ratio move down by, say, 0.2-0.3 as a range overall, or can we expect, you know, 2.5 as a target, but still having that ratio for the medium term? Thank you.
On this, the policy on that is what it is, until it's communicated in any kind of different way. So it's 2.5-3, but we've been very, very clear that after selling Netherlands, it would be unlikely that we, over an extended period of time, would go beyond 2.8. And if we would do that, it would probably be because we would acquire something that would be accretive to EBITDA, where it give us a cash flow. So, we're not changing anything here, but I think it has been very prudent for us to be in the lower end, so that we came into the auction with and come into this...
period of uncertainty with a strong balance sheet, and now it is as strong as it's ever been. That gives us strategic flexibility. If there's anything, if there's something that we think is really a good thing to do for business, in terms of building, shareholder value, in the medium and longer term, then we have the flexibility to do that. And I, I'm not saying to you that we will always be at the lower end of it. Of course, now when we pay the dividend and the spectrum, like we have said, pro forma, we would have been at 2.6. We still have some headroom.
I think it means that many of our shareholders who are very keen to have a stable dividend that they can rely on are happy to see us not being completely at the upper end, especially in turbulent times like these. So I, I think we're trying to, to find that balance in a good way. The evidence that we have in front of us now kind of indicates that it works well. Yes, the 5G leadership's ambition is definitely there, and that goes to the strengthening of the model, because we are now running a geo split with Telenor in Net4Mobility. That's manageable complexity. We're okay with that. It's divided into four areas.
In addition, we run Sunab with Telia, which is the 3G network, which is a completely different setup. And the one part that we don't speak very often about, we speak about 5G radio station, we talk about spectrum, but we're also doing a massive upgrade of our entire core, which is gonna be the newest core in the market. So when we come out of this, we will have the scale efficiency of having everything in one network. We will have a brand new core that we can use in the market, and of course, every single base station will be new. That is not necessarily the case for our main competitor. So we have an opportunity to build that position.
I am very confident that within the framework that we have outlined to shareholders and board and everyone, we have the opportunity to build that network. The spectrum that we have bought is enough for this. We have 700-900, we have mid-band, we have a full package of C-band, and we have already reached more than well over 40% coverage only in C-band. So the user experience is really, really good. Then I would like to say one thing to you that people often misunderstand. They look at tests, and they can be even very good tests, like Open signals and others. And then they see who's got the fastest download speed, and they think that's automatically the best one. No, it's not always so.
It can be the one who is not using 5G for what it should be, a broadband product where you differentiate on speed. So if you wanna throw out all the goodies, then you can be good in a measurement like that. What we are doing is that we are monetizing 5G, and if you go and buy the subscription with us, that gives you the full speeds. You'll get the best speed in the market.
Thank you, Charlotte. I may have one follow-up on the leverage ratio. Maybe ask a different way, under what circumstances would you be, you know, comfortable in getting back to the 2.7, 2.8? Is that purely macro driven, or would kind of bottom up things have to change as well, in terms of, for example, the CapEx coming down towards 10% or EBITDA reaccelerating from a single digit, or is it a combination of both the macro and kind of the bottom up? Thank you.
I think the most likely scenario would be if we do some kind of not too big bolt-on acquisition that generates an EBITDA and cash flow, that we temporarily would increase. So I guess you are not switching over to asking us about extraordinary, so we can leave that for now. So first of all, we want to be very stable in terms of people's expectations for dividend. And then, of course, we can from time to time look at things that can develop our business further, and that doesn't have to be CapEx as such.
Because you keep talking about M&A, is there something in particular, say, one final question, is there something in particular that you are kind of referring to, be it, I don't know, cybersecurity or anything like that, that that would be kind of a bolt on that you were referring to?
And I was just-- I've been saying this, maybe not the last couple of quarters, but for over the last 2.5-3 years, we've had this question very often: Is there anything we would be thinking about doing? And we said that, if we would do something, it'd probably be in the broadband area. That could also be in the Baltics. In the Baltics, we're primarily a mobile-centric operator that deliver services. If we see options there or in Sweden, that helps us in becoming a converged player, an FMC leader in either of these markets, that is something that fits to our profile. But, but that's all I'm saying. It's the same thing I've been saying for many quarters before.
Got it. Thank you very much.
Thank you. We will now take the next question from the line of Nick Lyall from Société Générale. Please go ahead.
Yeah, morning, guys. This is Nick at Société Générale. Can I just ask one on post-paid ARPU, please? I mean, Hendrik's made some comments on pricing already, but, you know, why is it with the price rises going through over the last couple of quarters, that post-paid ARPU is still so weak? I mean, is there any other factors in there, for example, the economic comments you've mentioned? Is there any spin down? Because it doesn't seem that people are spinning down brands, given your comments on Tele2 churn being so solid? Or is it maybe that the low end of the market pricing is affecting you a bit more than the blended ARPU number than we can see?
Could you, could you maybe give us a little bit of a, a sort of talk through as to why the postpaid ARPU number is not responding maybe in the way it should be, or maybe in the way we expected, given some of the price rises, please? Thank you.
Yeah, Nick, happy to do that. If you look at the postpaid ARPU, I think the first one is the commentary also made in the presentation, and that is that we have over the last year, we have launched a broadband product that we launched together with a mobile backup. And that mobile backup was delivered through an MBB, and we zero-rated that MBB. And this was basically a precursor to the product that we've just launched now at the end of the summer, with the Connection Guarantee , whereby we basically truly converge fixed and mobile networking into the router of the consumer. And with that, the mobile component is still there, but it doesn't become a you know, a reported RGU, it is basically a product component. And that's the first...
So over the last year, we had, let's say, this free MBB sort of into the mix, and they have been suppressing the ARPU a little bit. And if you take over last quarter, we saw low single-digit, but you know, with the pricing coming in, if you exclude the MBB component, you know, there's about a 4% or 2% difference on the ARPU. Just give you a little bit of color. And that, I think, is and that will now abate because we have now launched, of course, the you know, the the full product that we've always envisaged. And therefore, that free MBB component will sort of you know, unwind over the next period. I think that's a that's a big one.
The second item to just maybe highlight is that we have, you know, on the pricing, as you said before, you can see on the broadband that the full component of pricing is in also in the ARPU, and that the mobile pricing, sort of rolls out over Q3 and Q4. So there's still an element of pricing for this year to come in. So that is the second element that is still sort of, I think, underlying building the ARPU, you have not fully seen all the effects. And then I think thirdly, just to mention, is that, when you look at pricing and our ARPU, you need to look at it, across two brands, as you mentioned, and also across the mix of, you know, the composition of the services.
So, we have seen very good traction on our unlimited portfolio, and as you know, we're keeping, we're holding the price point. So SEK 399 is the price point in the market. As Kjell said, we're capping the speed on 5G. And we also are very successful with combining in an FMC context. So, which means that it's quite an attractive proposition in the market to combine our unlimited proposition in a context of 5G with family. And we've seen that there's quite a lot of demand on family, and family comes in at a little bit of a lower ARPU. So while that's helping the volume, it, of course, it doesn't come at the full, let's say, at the full ARPU.
So this would be, I think, three components to just highlight, you know, what's happening with the ARPU. Underlying, again, there's absolute growth in there. I think the main factor is the free MBB here. Not all the pricing is in yet, and we see, you know, a very good traction on our unlimited portfolio, with 50%+ of our total Tele2 base now on unlimited price plans and then with family.
Great. Thanks, Hendrik. So it doesn't sound like too much to worry about the comments about the low end of the market directly affecting the ARPU. It's the other factors at the moment that you-
Right.
should be thinking about first.
Yes, you, you're right. So we did launch the new price book on Comviq, also to just, you know, see what's happening in the market. We see, of course, and you can just look on the web, who is doing what in terms of, you know, campaigns, but there's a lot of, on the no-frills side, a lot of very aggressive down, you know, down spinning, I would say, into the campaign pricing. I don't see that affecting us directly. Comviq is a, I would say, you know, a sort of premium sub-brand, so we do have a way more stable customer base.
But to make sure that we're not getting too much damage on the very low end, with the new portfolio, introduce also a new 110 SEK price point in the market, just to make sure that we are in place still at the very low end of the market. But for now, I think we're good. I think the main thing that we are a little bit seeing in the market is you can see that on our total operating revenues, is that the handset market is still down by a factor of 15%-20% in the third quarter. Customers are a little bit more mindful of their purchases. That's one side, but then, of course, if you look at the iPhone launch, we've seen a rebound again.
So, you know, it's interesting to see that the market is mindful, is careful, but if the right thing does come along, like the new iPhone, then there is a pent-up demand again. So that's, I think, sort of the lay of the land a little bit, Nick.
Great. Thanks, Hendrik. Thanks very much.
Thank you. We will now take the next question. From the line of Siyi He from Citi, please go ahead.
... Hello. Hi, good morning. Thank you for taking my questions. I have two, please. And the first question is on the Swedish B2B on mobile. We've seen that the net adds on mobile has been coming down over the last few quarters, and also it's below the previous year's run rate. So I'm wondering if you can talk about the competitive environment in the Swedish B2B market, because it seems that all operators are focusing on the SME growth at the moment. And also, if you expect some of the re-acceleration for Tele2 in the B2B going forward. And the second question is on the, are your thoughts around pricing for next year? This quarter, we see some of your competitors putting through some pretty big price increases on TV.
But at the same time, your salary increases and your inflation on cost probably is going to spill over to next year, and the inflation is coming down gradually in Sweden. So with all these kind of factors in place, would want to get your idea of how do you think our price increase for next year? Do you think that you can still maintain the current magnitude that you put through for 2023? Thank you.
Right, Siyi. Thank you, Stefan here. So I will go on answering the B2B question. I mean, if we look at the B2B development, I'm happy to see yet another quarter of growth. This is the ninth quarter in a row where we have solid growth for mobile. And we have a good mix, and that's what we're looking at. We're looking at a good mix of volume and price. There are some levers that we could drive in regards to go after volume, but we want to be prudent and have a long view and a long-term perspective of creating profit and growth, profitable growth in the market.
And those levers that we're careful of driving is commission in the market, in external markets or external partners. We see that we are lower on external commission levels than the competition, and that's where we want to be, and I think we are confident that we have the right capabilities in place, in regards to winning customers, both on tools, our network. Also recently we get a confirmation of our work on customer experience, where we ended up first in the Swedish market from the Swedish Index, which is a good testimony on how we drive customer experience. The second thing that we're a bit prudent on and careful on is price.
We only go after the right customers and winning price. And if we look at, you know, the development that you were alluding to with lower margin or lower volumes, I would say it's dependent on larger customers. So the swings between the quarters is very much dependent on larger customers coming in. So all in all, I would say we are happy with the mix that we have now with the price and also volume. And yeah, that's the strategy we have going forward. From a competitive perspective, I would say in the SME segment and SoHo segment , we've seen competition being yeah aggressive on both commission but also on price.
So I can confirm that, but it's not elevating as such, I would say. And if we look at the larger segments, I would say that our biggest competitor in that segment have a responsible approach in the market to pricing as well. So with all that said, I feel confident in the capabilities that we have to continue to be in a good position in the mobile domain, basically. Hope that answers your question, Siyi.
Let me pick up on your second question on pricing and outlook next year, what I can sort of share and thoughts. And then you also mentioned TV. I think a couple of thoughts here just to reflect on. So first of all, on TV and content, I think what we're you know generally seeing in the market that we're sort of starting to hit ceilings of how content can be monetized in the market. If you take you know whether you take sports rights or other integrated packages, and of course we see the difficulties that we're you know that we've been experiencing in the market also with some of these the players there.
So I think on overall pricing levels, there's always you know a reality check in the market to be done. And price rises and particularly on the content side, I think you know again are sort of at sort of peak levels. Secondly, if you look at the you know price rise on front books, you always need to compare them then again with the campaign prices in the market. And although front book prices may be may be-
... put up, if campaign prices are still, you know, quite low, the only thing you create is quite a big bill shock. And I think I just earlier in the call already said we want to get out of these bill shocks and have fair and responsible price levels in the market. I do believe, though, that if we look forward, that the market, and the way I think also consumers most easily translate to our pricing is that, you know, they relate their lives to how inflation is moving, right? So, looking through the lens of inflation at the way we price and the way we take are fair and responsible is certainly, you know, on our thoughts as we move forward.
While we have done a fair amount of pricing this year around, you know, back book to front book, it is also true that our front books, in particular on mobile and on TV, have not been changed this year. Okay.
Thank you. We will now take the next question. From the line of Fredrik Lithell from Handelsbanken. Please go ahead.
Thank you. A lot of the questions have been answered, of course. Just wanted maybe, Charlotte, if you could update us on the debt portfolio and what refinancing situation we have in front of us the coming quarters, maybe just to refresh on that a little bit. I would like to ask, Hendrik and Stefan on sort of the abilities you will get and that you are getting in 5G and also 5G core, that you're rolling out full speed in terms of fixed wireless access. For example, if there are any, you know, possibilities there, and also then on private networks, including slicing and Stefan, what you see there for possibilities. I know we've talked about that before, but maybe if there's some kind of update.
Yes. Well, I just can just briefly say something about the debt portfolio that we have, and I think we are in a good position right now. We have some things running out in Q2 next year, April and May, and we already started discussions regarding these. So, not bigger amounts that we've seen in the past. I think that we've done quite a lot this year, so we are happy where we are standing right now.
All right.
Yeah. I will keep it short.
Yep
... due to time. Stefan here. So, I mean, there are many capabilities beyond what we're seeing at the moment that we're utilizing for driving 5G deployment and all the benefits that we see that we get of it. But from a B2B perspective, I'd say there are some standards in place, but there are more to come in future releases of the mobile technology, both in regards to quality, efficiency, monetizing, et cetera. And all of that is, I would say, quite exciting from a technical perspective. What I find more interesting is really customer adoption and use the technology in customer solutions. We have identified several use cases that we believe have a good potential to add customer value for them.
And, and it's in digital airspace, augmented reality, media broadcasting, 5G indoor. There are several areas that we're looking at. How fast they come to life, though, is dependent on both technology adoption and process adoption, I would say, among operators in general, but also customers. And, and, I would say it will take some time, a couple of years' time before we see a big uptake in the market, dependent on... Oh, yeah, if you.
Yeah. Thank you.
We'll have one or two more questions.
Thank you. We will now take the next question. From the line of Erik Lindholm-Röjestål from SEB. Please go ahead.
Yes. Good morning. Thank you for taking my questions. So two, two questions from me, if I may. Starting off on the energy piece you mentioned. You have a view here on the fourth quarter of energy being maybe flat to a slight headwind in Q4. I mean, sort of looking at spot prices, it would seem that you would have quite a nice tailwind also in Q4. So is this sort of hedge-driven or what is driving this? And then the second question, just, you mentioned the mixed impact here in Sweden from legacy decline. Is it possible to quantify this on EBITDA in Sweden, and how would you look at this into next year, perhaps? Thank you.
Well, I can just briefly comment on the energy and what we said is not, we don't expect it to be flat, more in line with what we've seen in Q2, somewhere in that region, so a slight headwind anyway. And the reason being that we have some good hedges coming into the year. I've mentioned that in, for example, in Estonia, although it's a small country. But I think that in Q3 last year all the energy costs were increasing, so we're more on par with that. So it's more of a-- that's why we're seeing a slight headwind going forward.
... Yeah. Just super quick on the legacy, since we're running out of time. I mean, depending on what you call legacy, for example, the copper decommissioning, we're down at, we're now at 80% of it, so it's mostly done. And if we wanna call it the legacy or not, we have this prepaid registration that changes the landscape. So obviously, in Sweden, like every other country that I've seen, that also leads to some people not topping up, some of them going to postpaid, and some of them more or less disappearing from the market. So there's, there are some of these elements that are represent an element of leakage.
And on the TV side, while we have been the innovator of the market by pairing linear with streaming and the Viaplay deal we did, there was still within, in particular, the DTT area, some people who basically stopped being customers as that technology gradually winds down. That is just something that you can't change on some of these things.
All right. Thank you.
Thank you. We will now take the next question. From the line of Zahir Ramcharan from Redburn Atlantic, please go ahead.
Hi, everyone. Good morning. Thanks for taking the questions. Just a quick one. I think we've talked a lot about consumer sentiment, so demand for various products. But just on the Viaplay packages, you said that the households are being more careful with their resources in the report. I mean, are you seeing any effects on the Viaplay packages that they're taking? Any softer demand there, especially after the price rises, which were some time ago, but were quite large. And then second question is on the spectrum auction. I sort of hear everything you're saying about the auction going as you expected and coming out having spent what you planned to, but you have lost a bit of spectrum, I think specifically 10 MHz of 900. I'm just wondering what will, if anything, be the network impacts of that?
Will consumers feel anything different on the network? Do you, do you expect any impacts?
So let me take the last one. I think I said it already. I mean, we have two times 20 now. We use two times 10 of that for 4G and 5G, and we often speak about the 5G, which is very, very important, and that's gonna give us a lot of new capacity. At this time, as we're building 5G, we're also totally upgrading the 4G capacities. So, and that is important from a coverage perspective also. So that will remain as it is. Those two times 10 will deliver 4G and 5G, and then we will be shutting down over time now, 2G and 3G, and that's just what every market will do.
So, we will remain with the same spectrum that we're using today, with a much more efficient network to utilize those 2 x 10 megahertz.
On Viaplay, the situation is like this: the overall mix, I think, is still in a good shape that we're seeing in the market, which means that we have a good uptake on the middle and higher packages. The higher packages are somewhat promoted, though. I think that's a good trajectory we're seeing. You can also see on our core DTV, we have a +2,000 net intake, so there's, I think, still, you know, good traction on the core. Kjell outlined the Boxer base on DTT. That's sort of the legacy that is declining, of course, also has Viaplay inside.
And just one thing to comment is that, you know, last year, we, of course, had a bit of a tailwind from the Telia and Viaplay standoff, and some of that will roll out over this, the customers will come out of that, and some, of course, will probably go back to Telia now, but, that is a smaller effect. But overall, I think we're good on the Viaplay packages.
Okay. Thanks very much, guys.
Thank you. We will now take the next question. From the line of Adam Fox-Rumley from HSBC. Please go ahead.
Hello, everyone. Thanks for taking the questions. I just had a couple of follow-up points, really. I was interested in Kjell's comments that convergence, you're seeing a bit more demand for convergence, and you kind of touched on it a few of the answers, but I was wondering if you could kind of categorize what was really driving that interest. Is it price, or is it product? It sounds like it's maybe a little bit early for product to be the really driving factor at this stage. And then there was the question on the external retail mix. I wonder if you could talk about the time it might take to rebalance that channel.
Are we really talking about driving sales online rather than to your own shops, and if so, has the IT work all been kind of completed in the background to get you ready to push harder in that place? Thank you.
Yeah. I think, when, when we talk about the first point on the convergence, and, Stefan, mentioned the, the Swedish Quality Index, and, and one of the findings that we can see there is that there is an increasing interest towards, a, a, a converged quality product. And, and I think you're absolutely right. This is something that's gonna take time before the whole market, or there will be a late majority that probably wants to do this in five years or seven years. But we think it's important sometimes to just see the right trends. In my first CEO job, in 2009, we correctly predicted a, a substantial demand for pre to post migration.... And in a way, that, that made us the heroes of the market for the next two years. So spotting the trend sometimes is super important.
I think there is gonna be a direction towards convergence in the Swedish market over the next few years. I think that there will be fewer and fewer who are interested in this campaign-driven markets, where you get 70, you get 90% discount for 3, 4, 5 months, and then you go back to an original price plan. This is really not in the customer's long-term interest to have this kind of pumped market, and often it leads to lower happiness over time. This is my personal opinion on it. I think the timing is right for us now to focus on convergence, which is a good segue to the next part, which is what's gonna happen to retail, because that's kind of interlinked with that.
Maybe, Hendrik, you wanna say a few words on it?
Well, absolutely, Kjell. And, you know, while it is about the, you know, spotting the trend and being on it, we are already, of course, executing on it. You know, given the product we just launched, and I think to get really to converge products, it takes a while, because a lot of components technically and on the IT need to come together, but that's why we're very happy with the Connection Guarantee now, which is a truly, you know, automatic fallback onto the mobile network, and that's really a key, you know, key sort of innovation, I would think. You know, we have already quite a bit of our channel mix in the right order, right? Let's just, you know, remind you that the Comviq, for example, mainly the main channel is digital.
And all of our fixed services, quite a lot already goes through our own channels as well. The key thing here is to get out of this mobile rotation in the market. And that's, of course, also where I would say FMC will bite. Bite in terms of the customer and their loyalty, and also in terms of the orientation towards our own channels. And, you know, an introduction, for example, of a handset binding that we just introduced now in our own channels will... It's a, it's all a building block towards, you know, moving away to a more solid state customer base, our own channels and increasingly digital. Ready to go.
Thank you.
Thank you. I would now like to turn the conference back to Kjell Johnsen for final remarks.
Thank you very much. So I'd like to just say thank you to all of you for taking the time to just to have discussion with us today. It's always good to get your questions, to make us think from all kinds of different angles. I think some of the discussions we had at the end here highlight some of the key strengths of Tele2 for the longer run. One is the convergence discussion, where we are in a very good position. The main competitor also has many of these assets.
But I do think that we can create a segment of the market that will be growing for many years to come, and will take away some of the move some of the value creation to a segment with more stability and less of these actions and campaigns. I also think that this quarter shows the efficiency of our model, where we have shared spectrum, shared network, giving us a good cash flow and a strong balance sheet. Then, of course, in terms of the longer term prospect of this company, it's important to keep up the growth momentum. We made 10 quarters, so that's double-digit, and now we wanna keep building on that. Thank you for your time.
This concludes today's conference call. Thank you for participating. You may now disconnect.