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CMD 2014

Sep 30, 2014

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

With that said, it is time to kick off. I am delighted to hand over to our CEO, Johan Dennelind, for a strategy update. Please, Johan.

Johan Dennelind
President and CEO, TeliaSonera

Good morning. Good morning. Warmly welcome to the Capital Markets Day 2014. I have been looking forward to this a long time. It is only now, when the complete new management team is in place, that I wanted to have this. I'm delighted to have my full management team here today. Not everybody on stage, but all here present for you to meet and mingle with. Delighted to see you also on the webcast. I don't know how many you are yet. We will follow and make sure that we know how big of an interest it is outside this room. In this room, we have a variety of people, as you may already know. It's interesting to see who attends these meetings.

Everything from the expected group, our dear investors and analysts, our dear media, our supplier and partners, our employees. Also I noticed some executive search companies are here, so we have to perform all the way here. Again, very warm welcome. I have picked up a few expectations from you out during the coffee round. Made a few changes, last-minute changes to make sure we cover all of your expectations. If we don't, you will have the opportunity to ask me and my team in the breaks or in the breakout sessions later on. Let me kick off with some words on TeliaSonera. I've been here a little bit more than a year. What a year it has been. It's been a wonderful year. It's been a very tough year, as you know.

I describe my journey so far when people ask, "How was it? Was this as expected?" I say, "Well, the average is what I expected, but the extremes are much more. It's much more fun. It's much tougher." One year down the road, I'm very glad that we're here because the first year, 2013, was a lot about changes, big changes. I doubt that many companies have gone through that many changes in such a short period of time with everything, as you know, from board to management to structure, organization, strategy, which we'll talk about today. We are now at a place where we want to stabilize and shape. I will give you comfort on that today.

We are also in a situation where we need, during the next two years, to transform this company, core operations, and also other operations, in order to create and shape the new generation telco, the new TeliaSonera, if you wish, leading up to 2017-2018, when we strongly believe we will have a company that is operating at full potential. During the period of change, you have followed us more or less in detail, you know we have had fairly steady performance. That's an important signal that in times of big change, we have maintained focus on our customers, on our employees, delivering on our expectations more or less, which is a strong message. As you see, there are some improving service revenue trends, even if we are still in negative territory.

You've also been rewarded last year with SEK 3 per share, approximately 6% at the time. We have a fairly good track record of returning a competitive amount to shareholders. Our journey has started, this is a simplified view of our industry that we operate in. You know this well, it is a simplification, I have to stress, it is a changing landscape where we are meeting new competition, not just fiercer competition from traditional players, also new competition from what is often referred to as over-the-top players. We simply have to accept this new landscape. We cannot try to maintain in the old space, defending the past with an old mindset. We need to step up and lead the way into the future.

We are targeting to move from an area where we have been very good in network, also a bit stuck there, only network and a little bit more, into an area where we deepen the relationship with our customers, both B2C and B2B, provide a fuller set of services, in order to also protect the core revenues. It's very important to be further present in the customer interface, that they are becoming increasingly demanding on what we deliver to them, both B2C and B2B, which you will see throughout today. The orange balls, you will also see more of later on today. Some of them are referred to as adjacencies, where we are making interesting bets in possible future revenue streams to be noticeable on group level.

As I said, an industry in big change, driven by the customer demands, driven by the customer's changing behavior, where quality and capacity is taken for granted. Look at yourself, how annoyed you are when you don't have full coverage and good speed on the network. That's a prerequisite today. To be honest, our industry generally, we have not kept up with that demand. You see our peers here and there upgrading now networks upping their investments to cope with the demand today. We are also upping our investments, as you will see, to cope with the future, because it's an all internet era we are in. We just have to accept it. Today, customer also demanding anywhere, everywhere. That's nothing new, it is increasing by the day, the expectations on availability, connectivity, comfort, security.

Something we have ignored as an industry for too long, the simplicity. Bringing simple services to our customers may seem like a thing that everybody should be able to do, but some of us, including some of our operations, have been stuck a bit in the old legacy and context, having difficulties stepping up, being simple and fast. Interestingly, fact points also supporting the change in demand that we see is the increasing streamed media in our networks. Over half of our network in Sweden, this is now going streamed media, and it's increasing, believe us. We monitor it. We see it every day.

We have the privilege of having the full value chain, not just the end access, last mile on mobile and fixed, not just a good backbone international, but we have TeliaSonera International Carrier that can also monitor this on a global basis, where we're one of the leading IP backbones in the world. We see every day, every second, how the explosion is happening, and we are present in many of the most modern and advanced markets where internet is driving the societies. Also explosion of data over 80% CAGR the last few years, which is impressive and scary. Add to this fact that we have had, and you have heard me talk about this before, during a period of time, we have not lived up to our potential in core markets. Both in B2C and B2B, we have lost out market share for different reasons.

You can argue what reasons here and there, but as a general approach, we don't like to lose market share. We have done that, we have now analyzed what it comes from and why this is, we have now decided to reverse the trends, that you will see in our presentations going forward. All of this I've just said has led us up to the new strategy framework where we are recommitting to our core by saying that we're going to enhance the core, and I'll go into the details on this, but also explore the opportunities that are close to the core. If I take the enhance the core just briefly, it's about to develop our core businesses in the Nordic Baltics and to take Eurasia to the next level, is by providing superior connectivity to our customers in our markets.

Internet, when you're on TeliaSonera various networks and brands, you should simply have the best internet experience. We believe in convergence. You will hear us speak about convergence today, not just in B2C, which is often in focus, but also in B2B, which is increasingly important, where the customers are even more demanding. A big theme for today, we need to have our future-proof operations, competitive operations we call it, which means we have to transform some of our core operations by investing to get out on the other side with a more agile and fast setup to serve the customer needs. On the explore opportunities, we have already a presence today in some of these, which we'll hear more about both in my presentation and also Hélène Barnekow further on.

Let me quickly take you through each of these pillars, then we will go on to some more numbers. We showed this slide a few years ago, actually, that the future model is a model where we need to step up towards the customers with not just data volumes or speeds in some markets, but also with extra services, extra quality, extra comfort. We're about to do that in many of our markets. There is also an opportunity to provide services to our partners, our OTTs, or suppliers in various aspects. We have already developed some services there. Some are becoming noticeable, that's great encouragement because we know how important it is for our partners to provide a good quality of service all the way through the networks. This is not uncontroversial, as you probably know.

This is what is often referred to as a net neutrality debate. What is internet about in the future? We can certainly talk about that in some of the discussions later on. We say convergence. For us, convergence is a couple of things. Yes, it is services that are simpler, easier to deal with with us as a provider by one-stop shopping, a broader set of services. Not just consumers, but as I said, also to enterprise customers. This is very important to find new revenue streams, to create more loyalty, to create the brand experience that we believe we can offer in our markets by not discounting. That's our point of departure. This is not coming in as a discounting game, Malin will, for instance, go deeper into this in Sweden.

Convergence is also about the delivery capacity and capabilities that we have in the network. The further out you can take fixed, the better customer experience you could provide as the internet explosion is happening. That is where mobile has a limitation in some markets at a certain point in time. That's where we will endeavor to have fixed as far out as possible because it gives simply a better customer experience. As you know, five of our seven markets in the Nordic Baltics, we have fixed the mobile, we will make sure we leverage that to its full potential. Eurasia. There are great potentials in Eurasia and there are great challenges in Eurasia. I don't have to say that many times. Let's talk about the opportunities first. There's a market where the old model is still growing, i.e.

SMS, voice, to some extent, data is starting to pick up, it's still in an old pricing model in all of our markets. We're in a migration now where also data will boom, where we need to invest to cater for this pent-up demand that is mainly held up by handsets and the prices of handsets. Erik will further down the road here explain the situation, for instance, in Kazakhstan. We believe that the internet opportunity in Eurasia is fantastic, we have to invest to serve that opportunity. B2B is also an area where it's apparent that we have opportunities and upsides. How big? Hard to say, but it will, as these societies develop, become increasingly important with solid B2B services also here. Here we have now a focused strategy that Erik Hallberg will speak about later on.

Again, Eurasia is a tough market, it's a tough region, and we are constantly reminded, even today or yesterday, about the news that is always coming out, or is coming out of these markets. We have said it and we continue to say this, that we will, in our new focus on governance and control, search here and everywhere for things to improve. When we see things that needs to improve, we will address them. This means that we are also, as I say in my last bullet here, we continue to evaluate the risk-reward in these markets. You cannot ignore the difficulties, but you cannot not ignore the opportunities either. We're trying to balance this going forward. The numbers. We are investing SEK 2 billion over the next two years to transform the company.

Without these investments, we will not be able to save more on the bigger scale savings, because the easy savings, forgive me for the expressions, is conducted more or less. We can do some more here and there. The big structural savings, we can only attack and address by investing. Therefore, we're committing ourselves to a SEK 2 billion savings kicking in in 2017, full potential 2018, full year effect 2018, of SEK 2 billion per year. It's a great business case. Invest two, get two every year. It's about executing this and committing to this. This is what we're doing here today. The other thing we're saying is SEK 4 billion to SEK 5 billion of new growth initiatives that we want to invest in. This you will hear through the presentations today. Fiber in Sweden, internet push in Eurasia, B2B uplift in pretty much all markets.

This requires us to add CapEx to get these growth initiatives going. It's a big commitment as well. As you see, we don't put a number on what that upside is. Hopefully, this will get us back in our ambition to get top-line growth for this group. We know that the initiatives that we have identified will provide growth itself, but will it be enough to produce profitable growth for the group? That's the big question, and that we will not go into more detail than saying it will reverse market trends, it will support our growth in our ambition to get back to profitable growth. Our adjacencies or our areas that complement and strengthen the core.

You may think these are all new things, but we're actually well-established in some of these areas, and Hélène will go into these, so I won't spend much time other than mentioning that some of these are well-established, like TV, music, M2M, but the others are more emerging, where we are evaluating how to get these initiatives going in the right market. This is very exciting, and it provides opportunities to hit those revenue spots and growth spots that we as an industry have opportunities thanks to our heritage, thanks to our presence in the market, and for instance, thanks to our presence in the living rooms by having 1.5 million TV customers. Here is a great opportunity that we will continue to explore. We're putting it higher on the agenda for you and also starting to report on it and talk about it more and more.

On the responsible business, there will be a special breakout this afternoon where you have the opportunity to meet with Michaela, our Chief Compliance Officer, and Peter Borsos, Head of Group Communications, where we are showing what we're doing. It's not just words, it's action. Before we start talking about social investments, environment, which is important for us, which we're doing, before we start talking about the brand-building stuff, we need to regain trust. All our focus the first year has been on regaining trust by establishing a strong compliance program in some core critical areas. A year ago, I showed you a slide in a special update to the investor community focusing on responsibility, responsible business, which all of you should do, by the way, that was a special focus, and this was the picture.

This was the assessment at the time on our focus areas where we were. Our focus areas identified as anti-corruption, freedom of expression, occupational health and safety, and customer privacy. We have established, I would say close to best in class, best practice compliance program, where we've upgraded from no people to a lot of people. Where we have upgraded from having no view on how to run control and risk in these areas to having a very structured approach on the eight-step model, which some of you are very familiar with, to the point where we now in 2014, October, have moved according to our plan, where a lot of things are progressing according to our plan. I want to stress that the green bubbles here doesn't mean that we have risk done, all home free, let's go.

It means that we are progressing according to our plan in mitigating the overall risk, which are still critical and high in many of our markets in these chosen areas. Even if we're progressing to plan, we still have a lot of work to do and a lot of risk to deal with. It gives me great comfort, for instance, if you take one of these areas that the anti-corruption program rolled out in all our markets. In Eurasia, near 100% have both completed it online and have face-to-face trainings. That's where it starts. To start pushing our new values, our new views, and our new governance and leadership takes time. We have come a long way, and it gives me comfort that we are preparing for the future. Let me say a few word also on the M&A and our footprint situation.

We get this question quite a lot. We are strong positions in most of our markets, number one or two in all about two, which is Spain and Denmark. We are seeking in-market opportunities, be part of the consolidation where we are. We have showed it already on a smaller scale in both Finland and Denmark and Sweden. We have done bolt-on acquisitions. We've done a medium-sized acquisition or are about to complete, hopefully, a medium-sized acquisition in Norway, which you will hear from Robert later on from Europe, how that is progressing. We are confident that this will go through. We're working hard with the competition authorities and the stakeholders to make sure that we can complete this transaction, and we still have that view. We have a strong balance sheet that we can use in times of opportunities and that you know.

I think the big question mark, I already picked up some of that this morning, what are you going to do in Spain? Spain is-- let me go back one or two steps. Spain, Yoigo started a few years ago and has done an amazing job. The team there, 100 people have operated in a tough market already then, got to 7% market share, excellent operational efficiency and execution, shaken up the market, attacked the big ones and made progress. Market is changing. Convergence has really kicked in. Spanish economy hasn't been the best, even if it's recovering now. Also MVNO is coming in from underneath, squeezing Yoigo to a difficult position in the middle. That forced us to put Yoigo under a strategic review. How do we take Yoigo from here? As you have followed the news, we don't have a solution.

We haven't commented on any solution there yet and we don't have the solution for you here today. I hope I'll take some of those questions out of the way right away. Spain is default where we are, and we have to execute on our priorities, which we're doing well, still taking market share. We are very focused on looking at what options we have at hand to make it a sustainable case where we come to profitable levels that we can accept or find solution that reduces the exposure. We don't have that solution for the moment. That was M&A. A couple of words on our associates, our important associates. As you know, this is a roughly SEK 60, SEK 62 depending on the price per day value if you take the market cap and our share. Very, very important associates.

Let me start with MegaFon, a company that we are closely working with through the board presence that we have. Very happy with the management, building a strong MegaFon in Russia where I think they're doing as well as they can in an increasingly difficult and unpredictable Russia, and I don't think we have to speak much about the difficulties that we see in that sense. It's just to note that it's somewhat unpredictable and very difficult. We like MegaFon as a company. It is a 25.2% holding. Yes, it is a financial holding. It is a company that we like. Turkcell, however, is different. Turkcell is a situation where we're quite frustrated. As you know, it's been a long ongoing dispute between various parties where we need to get to a conclusion.

We always say very soon and still we want to get conclusion very soon, but are still realistic that this is complicated and it will take time. There are a couple of things happening for you following the news that the situation changed somewhat or clarified somewhat, I should say, during the summer where the redemption of the shares between Çukurova and Altimo was sorted out and it was Çukurova who managed to redeem. I said that was one important point to clarify who is our key speaking partner in these discussions. It's still the fact that all three main shareholders, including the Turkish government, will have to, in the end, come to some sort of an agreement how to solve this.

The date we have nailed down in the calendar as a very, very important milestone is next year in March, I believe it is now, where the Capital Markets Board get increased rights to make decisions in the AGM. We haven't solved our issues. I think that has put pressure on all parties to start talking more actively and proactively, and believe me, it is happening. That's pretty much how much I'm going to be able to say on Turkcell throughout today. During the next two years, we are committing to some upped or increased investments, up to SEK 6 billion-SEK 7 billion during the two years. It is weighing on the cash flow, but we are confident that we can do this without compromising on the shareholder returns.

Therefore, we're saying at least SEK 3 per share for 2014 and 2015, paid out in 2015 and 2016. Obviously subject to final approval by the AGM. That's the target we have put for ourselves, at least SEK 3 to give you comfort that during this investment phase and transformation phase, we are also focusing on shareholder returns. Let me round off and summarize, which we will have an opportunity to do later on as well. The new company is taking shape. I have a new management team that is fully committed to delivering on this ambition. We have a well-defined strategy, which is ambitious and in many aspects leading, where we are doubling down on our core, enhancing the core. We're exploring opportunities close to the core. We need to transform the company. It's not a volunteer thing.

We need to transform the company into something that becomes more cost-efficient, more agile a couple of years down the road. We're going to do it with an embedded view on sustainability and responsible business whilst being part of a consolidation, being active in consolidation in our markets and regions. While you will have comfort in at least SEK 3 per share during the next two years. That is the short of the story, and the rest of the day, the rest of the presentations now will give you further comfort that we are executing in this direction when we go through Sweden, Europe, Eurasia, and Group Commercial, leading up to Christian, who will present the numbers, and then we will sum up. I think I'm going to stop there, Jesper, but I'm sure we are able to take a few questions.

Not too many, but a few questions at least.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Yep. Thank you, Johan. I think we should take a couple of questions. Johan will be back, as he said, in the afternoon with another Q&A session. We will just take a couple of questions just to move on in the schedule. We can take Sven in the corner down there.

Sven Sköld
Analyst, Swedbank

Hello. Yes. Good morning. Sven Sköld from Swedbank .

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

We have one in the back. Andrew. Stefan behind here.

Well.

Speaker 20

Can you hear me?

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Andrew, please come up.

Speaker 20

Yes, can you hear me?

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Yeah.

Speaker 20

Yeah. Good morning. It's Andrew from Goldman Sachs. Just a question on convergence, you're highlighting it as a positive opportunity to increase loyalty. There are a number of players that are highlighting the threat of convergence, I wonder if you could talk about the threat from fixed players launching to mobile. Is there any reason why we shouldn't see Com Hem as big as a threat as a fixed player moving to mobile as other cable assets are across Europe? Maybe you could talk about how the JV structure maybe makes that less of a threat. Just secondly on strategic reviews. I think you had mentioned that Denmark was under strategic review, I don't think you highlighted it on your M&A slide earlier. I wondered if you could talk about how you think about your Danish asset at the moment.

Johan Dennelind
President and CEO, TeliaSonera

Thanks, Andrew. Last question first. I didn't say we were doing a strategic review in Denmark. I just simply said that Spain and Denmark were the two markets where we were not number one or two. Denmark is a difficult market. That is probably one of the most difficult, or worst market in a sense from a pricing point of view, where the profit pools are very skewed to one player. Robert will talk more about this in his section. When it comes to convergence. First of all, our convergence and the way we will offer convergence, we're very comfortable that we can provide better value to our customers, which creates at least better loyalty, maybe even an opportunity to find new revenue streams. However, we see the threat, we have also strong governance on how to price in this space.

That's one of the areas also we're working closely with the group commercial, which Helene represents. We have to react to the market and see what's happening. If Com Hem should, as you point to, or other cable player, fixed player comes out with a converged offer on discounting, we will have to see what that means for that specific market. It's not something we're seeing right now.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay. I think we say to take one final question, because we have to move on then. Stefan.

Stefan Gauffin
Analyst, Nordea

Yes. Hello. Stefan Gauffin, Nordea. I have a question regarding your press release regarding the CapEx spending over the coming years. You state that you will have continuous CapEx in TeliaSonera's core operations, which is expected to be around 15%. I guess this is around the level that we have seen over the last couple of years, which has incorporated quite large fiber rollouts in Sweden. Now you're talking about additional CapEx of SEK 4 billion-SEK 5 billion, which should be to roll out more fiber to go from 1.1 million households to 1.9 million, in 2018. How should we view this? Does the continuous CapEx include fiber rollout? This SEK 5 billion doesn't take you very far in terms of rolling out to SDU market. Are you also targeting MDU markets or is it primarily SDU markets? Can you please help me understand this CapEx sentence?

Johan Dennelind
President and CEO, TeliaSonera

Thank you, Stefan. I will give you a general answer, then we will leave some of the news for Malin, Christian will go through even more detail. Generally, first, a clarification. Approximately 15% CapEx the next two years is our base CapEx. Then during the next two years, we're adding 4 to 5 for growth initiatives and two for saving initiatives. The 4 to 5, yes, a large portion of that is going to be fiber, already in the base CapEx, we have fiber, as you point out. We see now an opportunity to accelerate fiber rollout to meet the pent-up demand, because today we can't deliver to some of you here that wants it to your house or to your apartment. We feel it's not just an opportunity. In our leading position, it feels wrong not to deliver on that.

Malin will show you that it also makes sense from a financial point of view. That's the upgrade of the CapEx we're talking about, if you want to know specifically around CapEx. Then, please, I will refer to Christian and Malin, if you still want clarifications, we'll take it in the last Q&A. Thank you. I will now warmly hand over to Jesper, maybe, then Malin.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Yep.

Johan Dennelind
President and CEO, TeliaSonera

Thank you, Malin.

Malin Frenning
EVP and Head of Sweden, TeliaSonera

Hi. Sweden has for many years been the leading telecom country in the world, ranked as number one. We are pioneers here in Sweden, we all. We should maybe start to remind ourselves that we invented NMT from the beginning. Some say that we also invented mobile telephony. Five years ago, we were also the first one out in the world to launch 4G. We have a strong pioneer position. Today, unfortunately, Sweden as a country has dropped down to become number three in the telecom sector, according to World Economic Forum. My ambition is not only to take Telia in Sweden to become number one or the next generation telco, it's also to take Sweden to get back to top position. What we are doing in Telia is that we are building the connected Sweden. We are building the future digital arena here in Sweden.

I have three key priorities. I have one key assumption behind these three key priorities. Maybe that's the most important to remember, to bring the customer experience on the customer terms. On your terms if you are a Telia customer, the first key priority is to ensure that you as a customer always can choose where you want to be connected. You should always be sure when you're using Telia, that you have the highest connection ever. The second key priority for Sweden is to secure that we have a multi-access that works. A multi-access for me is that we are using all the different technologies that we have. We have built up a fantastic network that we have as a base, together with the 4G, 3G, and also now a strong fiber network, together with a Wi-Fi that we normally don't talk about.

That is a multi-access to ensure that the customer always gets the connection from the highest one. The third key priority is also coming from a customer point of view. That is the transformation. The transformation is a prerequisite for getting the number one position in Sweden, we have not only from a customer experience perspective need to develop, but we also have to ensure that we reach the sustainable reduction of the cost base. I have three key priorities. Let me start with the strong market position that we have, maybe it's familiar for you as well. We are number one in the Swedish market in many areas. In the fixed telephony, mobile telephony, fixed broadband, and also mobile broadband, and number three in TV. Our position in those areas are of course challenged.

You saw on Johan's slide that we have lost market share in the mobile side, we are getting a turnaround of that with this plan. We have also been providing stable financials over the years, which we are also proud of. Now we are also ensuring that we are investing to grow, investing to transform, which is important. Let me start with what we will do then. I think the mobile business is turning data-centric. It's maybe not something that is a surprise for you, we see a big trend shift all over the country, also, I would say, all over the world. We are also part of an industrial challenge, I would say. The industrial challenge is mainly in the B2B, in the B2B sector, we see a huge price erosion.

Also that we have and are in the middle of a big product portfolio shift. That means that our mobile service revenue growth has been under pressure for some time. Not in B2C. It's under pressure for sure, but not as much as it has been in the B2B area. I want to point out that this is a challenge that we share with our competitors as well. When we look at the development of the ARPU, we have been working with that, we have more than 40% of the consumer subscription base now on a data-centric plan. That is a fundament for the future in Sweden. If you get back to the first quarter in 2013, we introduced Dela. We followed it up with Komplett, as you probably have followed. We are now also, during this year, changed the bucket sizes.

This is also a journey we are on. We have to learn, we have to do this together with our customers. The good news is that the data consumption is increasing. I think there are no doubt about that. The data volumes has increased threefold over the two past years. Also the smartphone penetration is increasing steadily. In Sweden, it's now over 70%. That is creating a fundament that we need for further growth, because the more smartphone, the more customers are using their buckets, and that is something that we are following and seeing. The new bucket size is, I would say, a good step forward because our customers are consuming more, topping up more when they reach the limit. That is exactly what we were expecting.

Again, there is a growing demand for high-speed fixed broadband services as well, not only mobile, because our customers, they are using the services outside their home and inside their home. Inside the home, I can see since we have both households with fiber, but also with copper, that a fiber household is consuming more. Maybe that's not a surprise either, because with fiber, you can have more TVs, you can have more screens. I have in my household 15 screens that my teenager boys are using all the times. Again, this is something that will continue. This is also a reason why the ARPU has been increasing. The more you use, the more we are also improving that.

It's also that we have been working heavily with price increases because I think that in a way you can say the broadband has been a little bit too cheap, but I think onwards we will see a lot of upgrades also in this part. Coming back to the demand then for higher speeds. That will continue to increase. On the left side, it's a little bit of a techie picture. I just wanted to show you that because it's the network in and out from Sweden. That shows how much we are surfing in and out from the Swedish network. Why I want to show this is that it's only consumer driven because it's us surfing in and out, and that is also increasing heavily. I know Cisco is talking about 50% increase, but we see a bigger growth.

On the right side, you see also the demand for higher speed. Between 2012 to 2015, the demand for FTTx has gone from 4% to 39%. I have done my calculation how that will look like in 2018, and I think the portion of the orange will be even bigger. To support this growth of data, we have decided to continue to build our network with different technologies. What I said initially is that we think this will be a mix of different technologies. By the end of this year, we have built out the 4G network in Sweden with 99% population coverage. By the end of next year, we will have 90% area coverage. If we combine that with the fiber build-out, that is of course a big and good fundament for a customer experience that at least our customers want to share.

It's not only about 4G, 3G, and fiber. It's also to combine that with other assets that we have. We have Wi-Fi, we have the copper network, and we can provide a full experience with a mix of infrastructure. That is key for us onwards. You can also see the number of fiber-connected households that has been increasing steadily over the years. I will go into more specifically around fiber, even though I'm saying that it's connected every part. We will continue with the 4G build-out. We are also continuing the investment in 3G. Many customers are still there and will be there for a couple of years ahead. Johan asked me to show this picture because maybe the fiber layers or fiber business model isn't that easy. We have a three-layer model.

The base layer is the infrastructure part, where we are working under the brand Skanova and also Svenska Stadsnät that we acquired a couple of years ago. On this layer, we have more than 180 competitors, all the city networks. This is a passive infra layer with no active equipment at all. In this layer, we have 33% market share. The top layer is the service provider and maybe the layer that we normally talk about, the end customer services in the B2B and the B2C. In that part, in the consumer, we have 26% market share. The middle layer, I think this is quite specific for the Swedish market and also the reason why we need to lighting up all the passive infrastructure. In the Swedish market, we have a communication operator layer where we have three big players with approximately one-third each.

We have also many smaller communication operators that are operating this passive infrastructure. Why I'm showing this is that each one of these different layers is a separate business in my operations. During last year, we acquired Zitius, as you probably know, and today we are the market leader also in the communication operator field. Just to explain that, we are doing that totally open. We invite all the service providers that want to offer their services on our communication operator, which means that I will have a higher penetration because the only thing that counts in fiber, that's one thing, and that is penetration. Good news for Sweden then is that 2 million households still lack fiber. In the MDU part to the left, you see that half a million households are still lacking fiber.

That means that we have still room and also continuing our investment in this area. The biggest opportunity is still in the villa area or the SDU, the single dwelling unit, where 1.5 or 1.55, to be exact, households are still without fiber. It's not in the main cities. It's not in the super rural areas. It's in the medium-sized cities and also in the suburbs of the big cities. We have decided to move forward and also continue to invest in this part. Before I go into that, I will show you what I showed 2011 on the Capital Market Day. At that time, our investment and the plan for fiber was totally new. The gray staples show what we thought would be the business case for a three-year period. At that time, I remember I said the ARPU will be SEK 550.

We have improved the ARPU for these customers to SEK 600. We also said that we will be able to take a one-time fee per villa customer of around SEK 15,000-SEK 16,000. Today we know that it's on average SEK 19,900. It has also improved. The third area is the penetration rate and probably the key area, as I just said. In the business case from the beginning, we said we calculated with 30%. Today, we know we have an average of 43% in our areas. I can also assure you that this is improving all the time because our customers understand what to use the fiber for. We said we had no fiber fever from the beginning. Today, there is the fiber fever in Sweden. That means also on the business case that we showed slide 11, we have then a better payback time over the years.

The improvement of the business case also supports the next step in this area, we have decided now to take the next step in the fiber investment part. We target to reach is important to understand what it is, 1.9 million households in fiber. In the fiber area, you know that reach could be also the passive fiber households, which you can see, but it's also a big step forward with the connected households. Again, this gives a good sort of ground also for improving the growth onwards. The base investment that we have had, we are now stepping up 1 level more because we think that this is also a window of opportunity for one to three years in Sweden to do these investments now.

Sweden will be sort of fiberized, we will have good ground to stand on further on. We aim to invest in total for fiber of around SEK 9 billion between 2015 to 2018, that is a step up compared with today. Convergence is also a very important part of this because in Sweden, again, we have all the assets. We have fixed, we have mobile. We will be able to support the customer to use the services wherever they are. I know that when you are thinking about convergence, you think discounts and rebates, now we will go into a trap into this. We have asked the customers how they want to have this, the answer is not discounts.

The answer is ensure us that you will be able to combine the services, we don't need to think about how we are using them. I don't think the answer is in the discount part. The answer is in the customer experience because then the customers are also willing to pay. The customers want complete solutions. Just go to yourself. How do you want to live? Again, we are well-positioned also with all necessary pieces in place. We believe that simplicity and also the services itself will lead them to loyalty and premium because that is what our customers are telling us. When we look at our customer base, which you can see also on the slide, we see that there is.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

From now until lunch, we will give you updates on our European operations, our Eurasian operations, and also on the commercial side. By that, it is my pleasure to hand over to our Head of the European operations, Robert Andersson.

Robert Andersson
Head of Region Europe, TeliaSonera

A very good morning to all of you here in the audience, as well as to the people on the webcast. It's my pleasure to be here and talk about Region Europe this morning. Within the Region Europe, we cover 7 markets and some 20 million subscriber customers. The markets are quite diverse, and frankly, so are the customers as well. They have one thing in common. They all increasingly use data, mobile data, fixed data. We want to help our customers to enjoy an online lifestyle, consuming social media, value-added services, video, TV, whatever, you have it, regardless of time and place. This trend is very much driven by the business to consumer, consumers' online lifestyle. We also see an increasing trend in B2B. Functional activities, processes are going online as well, and there's an opportunity for us to support our customers in this activity.

When we succeed in this, it will enable us to monetize data across our footprint. We are a well-established player in most of our markets. This brings certain benefits. We are well-known. Our brand is trusted, but it also brings a certain number of downsides and challenges. I would say one of the biggest challenge we have in front of us in countries like Finland is a transformation. We have done a lot in terms of using the so-called cheese slicer, looking at efficiencies, improving processes, cutting down on fat, et cetera. In order to get to the next level of agility, competitiveness and cost efficiency, we have to not just polish the hood, but go deep into the engine room. The European market is a very vibrant one at the moment.

If I'm talking to Andreas Ekström, our Head of M&A, he says there's never been so much activity ongoing as there is at the moment. These activities in terms of business development, M&A, partnering, et cetera, these activities are, to a large extent, driven by revenue and cost pressures by the trend of convergence, as well as, to some extent at least, by emerging European regulation. We will constantly be looking for ways to secure the right footprint, the right scale, the right technology or relevant technologies and efficient operations across the region. These are my 3 points going forward. Now, on the bottom of the page, you see in the graphs, the region's share of the overall group net sales. We have 40% of the total group, but only 27% of EBITDA.

This goes back to what you answered about we have some of the toughest markets in Europe, including Denmark, Lithuania. To present the markets a little bit more in detail. We are the mobile market leader or runner-up in five of the seven markets. In the Baltics, we are very strong. We are strong both in mobile and fixed. In Finland, we are number 2, both in mobile, but also a strong number 2 in fixed. In Denmark, as already mentioned, it's a challenging market where we are a number 3 player and a rather small player in fixed. Norway, number 2, and Spain, as mentioned already earlier, a rather distant number 4, which is a challenging position to be. If we're looking at the overall market, I would say, maybe this is wishful thinking, but I hope we've seen the worst.

The last couple of years have been quite tough. If you're looking at the trend lines, somebody said this is a trend business, and if the trend is going in the right direction, just keep doing what you're doing and get better at what you're doing. It's encouraging for me to see that the trend line is changing, and this is prior really to implementing the strategy, prior to fully implementing the benefits of a customer-centric, business segment-centric, market-centric organization and executing on the strategy. I'm hopeful that we are on a better path. If I then group the countries, the operations, segment them on the basis of fixed and mobile. We have integrated operators in Finland, Estonia and Denmark. For these countries, the strategy going forward is really very much about further strengthening our position across fixed and mobile and focus on convergence.

Malin spoke about convergence earlier. What we're doing is pretty much the same as she described. For the mobile-centric operators, Norway and Spain, focus is very much really on growth driven by data growth and on structural opportunities. I will talk some more about Norway in a few minutes. Last but not least, we have our not fully consolidated operations in Latvia and Lithuania. Here, obviously, the setup is slightly different as we do not have 100% control of some of the assets. Our ability to move is slightly limited. What we're doing here, the ambition here is to go for integration, go for convergence opportunities. What we can do in these markets without having full ownership is working together in the B2B interfaces, in account management, join forces in retail, et cetera.

These are things we are already doing and looking forward to doing more of in the future. Finland and Norway are quite dominating in the European portfolio. As you can see out of the EBITDA split, Finland and Norway stand for over 60%. I think it's relevant to dig a little bit deeper into what we're doing specifically in these two markets, and we have a couple of good cases here. In Finland, it's about transformation and improving efficiency. In Norway, it is about driving mobile data and monetizing mobile data. I'll start with Finland. I joined TeliaSonera Group and Sonera as CEO in quarter two of 2012, two and a half years ago. We then had a long history of losing market share, and not really, I think, that had impacted the fighting spirit and the general drive in the company.

We managed to, together with the team there, change the attitude, the mindset, and I think the transformation in that sense in Finland started already two and a half years ago. We launched a new offering in August called Sopiva, which was well-received in the market, and that fueled a lot of other activities and increased confidence in the team. You can see now in the graphs there, we've grown systematically in subscriptions. We've going from a very negative external service revenue situation to a rather encouraging one. You have to remember also that the blue line there is influenced by interconnect, which is by default a negative one. We worked on churn and as a consequence, we see a positive trend in EBITDA. Now, under the leadership of Valdur, Finland will go take the next step with the transformation. What is the transformation in Finland?

This picture that you can see there on the left-hand side is the real, it's the map, the IT infrastructure, architecture map in Sonera in Finland. Everything is bolted to everything. There is not proper layering. It is a very complex structure to navigate. As a consequence, we have large costs, large efforts, supporting, maintaining the systems and platforms. We are slow to market. We're using extensively external consultants who are coding for us, and we are not good at multi-channel, particularly not good at online. In this situation and this environment, it's very challenging to deliver a premium and consistent customer experience. What are we doing then? This is a busy slide, I'll try to describe what it means. What's really been the situation now is that we've been taken hostage by our processes and systems in the middle there.

The system architecture has not enabled us to do a lot of things and do them in the way we would like to, fast. What we're doing, changing here now and what the transformation really means is that we are starting from radically simplifying our offering, going from tens of thousands of products to very significantly fewer numbers of products. Building these products and also the channel offering in such a way that they are online compatible, i.e., future-proof. Very importantly, taking a customer a product view rather than a systems and IT view, and then adjusting systems and IT's processes as well as the network to support this approach. By this, we're going from complex to simple and modular, from offline to online, from complex manual processes to first-time right automated processes, et cetera. The benefits, Malin showed a similar picture.

The benefits are a payback in two years. Just to be clear, this payback means cash flow payback. We're investing X and we're getting X back by 2019. We are also working on other initiatives, including procurement. We're working on network savings. Some of you may have noticed that we announced in August 20th-ish, we announced a network sharing agreement with DNA in Finland. We have set ourselves tough targets in terms of procurement savings in certain categories. For the transformation, we will be monitoring progress with key KPIs, 80% fewer IT systems, half of the transactions in online. This is going from somewhere around 20% today. The use of the take-up of our simplified offering, we believe the simplified offering, the online presence, will automatically more or less provide for a much higher net promoter score.

Altogether, in 2017, the result, the effect of these changes or this transformation will be around SEK 0.4 billion on our EBITDA. Moving over to Norway. Norway probably has done a world record, or at least European record, in terms of migrating customers from voice-centric to data-centric subscriptions. We started the journey in April, May last year, 2013. Now 15 months later, we have over 80% of our consumer customers on data-centric models. In a way, to some extent, this has been both a stick and a carrot here. What's good to see is that we haven't lost customers. We have been able to develop service revenue in a positive direction, and we have maintained or slightly increased our EBITDA margin. Data volumes are growing, doubling in a year.

We are able to monetize both on speed and volume, and we're seeing an increasing trend of top-ups. As a consequence of increased data, 4G usage surpassed 3G usage in Norway in our network in September. A lot of positive things happening and probably the most exciting thing for us now going forward is the Tele2 acquisition in Norway. All of a sudden, we're going from a number two with 23% or so to a very clear number two with 40%, adding 1.1 million subscriptions, achieving synergies in excess of SEK 800 million. The scale and the larger customer base gives us a lot of confidence. We have committed to the market that we will roll out 4G, 98% population, two years earlier than the license would require us to do. This deal, as you know, is subject to regulatory approval.

We are in a good dialogue with the regulator and the important stakeholders in the Norwegian society, and we have a strong confidence level that this deal will be executed, which again, puts us in a very strong position in Norway. To summarize, we see great opportunities. We believe the worst is behind us. Data is growing. We can capture value from data. We have proven it in certain markets. We can learn from our strengths in certain markets, copy-paste, and improve to other markets. We are strong in value-added services in Denmark. We're strong in accessories in Norway. We can cross-fertilize. We are pretty good in data analytics in Finland, et cetera. We have to transform. It's been said earlier today, this is not an option. It is something we very strongly believe we have to do in order to future-proof our operations.

We are starting in Europe, in Finland, then we'll monitor that progress first and see how we do whether we need to do it in other markets as well. We will be actively monitoring development in the marketplace in terms of business development, M&A, and partnering to make sure that we have the best possible portfolio of businesses. Thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Thanks a lot, Robert. Now it's time to open up for some questions here. We can start in the front.

Nick Lyall
Analyst, Société Générale

Yeah, thanks very much. It's Nick Lyall from Societe Generale. Can I ask a couple of questions, please? On Norway, could you just update us on regulation and how you're doing with the regulatory talks? Do you think you're going to have to offer very aggressive MVNO deals to either get more access, firstly? Secondly, what's your thoughts on Danish pricing as well? Do you see any stabilization there? Would you be prepared to follow TDC's move next year and raise prices?

Robert Andersson
Head of Region Europe, TeliaSonera

If we start with Norway, we are in a good dialogue. We have met several times with the regulator on various levels. The process, we are in a phase 2 of the approval process. We haven't yet gotten to a point where we are talking about very concrete remedies. It's positive, it's a good dialogue, and I'd rather not speculate on what those remedies might be without having any more facts on this. I think you'll have to wait another couple of months for more detail on that. Pricing in Denmark. Yes, the Danish market, the pricing in Denmark is extremely challenging. Everybody's hurting. What we've seen is I think we're probably on our ARPU is among the higher ones.

What we've managed to do is to We see that there's much less price sensitivity around value-added services, people are happy to pay What is it? SEK 129 for Spotify on a monthly basis, whereas they think SEK 99 for unlimited data on a monthly basis is expensive. I think what I mentioned that Denmark is a market where we see we've done quite well with value-added services and bundling sort of the basic stuff, voice messaging, data, and additional services can sort of help counter a very tough focus on the pricing of the core elements.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay. We have one up here.

Peter Kurt Nielsen
Analyst, ABG Sundal Collier

Thank you. Thank you. Peter Kurt Nielsen again. If I can stay with Denmark, I'd like to express what is your strategy for Denmark. I'm not talking consolidation. Telia as is today. You seem to have repositioned the company over the last couple of years, sort of moving away from the corporate market. You seem to focus on the youth segment in the mobile business. Lately, you've made a couple of minor acquisitions, which seems to focus on the B2B market again. Where and how is it you want to position Telia in Denmark? I'm talking Telia as is today. Thank you.

Robert Andersson
Head of Region Europe, TeliaSonera

If you look at the short term, if you recap the short term, what we've done during this year, and really since we established this new organization and way of working and sort of the foundation for the new strategy. We have put together, first of all, mobility and fixed and broadband in Denmark, merged the organization. We have started working on, as a consequence of one organization, it's much easier to do, look at the potential of convergence, cross-selling, upselling, bundling products. We have made a small acquisition. We acquired a company, a small ICT company called Síminn in April, I think it was, or May. I would say we have an ambition to do. We're thinking more a string of pearls kind of approach with expanding into B2B.

We are a small player in fixed, and if you want to be strong in B2B, you basically would have to be a much stronger player in fixed than we are currently. This is the thinking forward. We believe we have to strengthen our position. That is pretty obvious, and we can do it through expansion into B2B and as I said, the market is very vibrant at the moment. Everybody's talking to everybody, and we are involved in those talks.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Lena.

Lena Österberg
Analyst, Carnegie

Lena Österberg from Carnegie. I was going to ask you, previously, you talked a long time about reducing the complexity of your products and your IT infrastructure. I think Anders Igel raised the topic the first time. It's taken quite a long time. I was wondering what makes you confident that you can do it now in two years' time? Can you say a little bit about how you're going to do it? Is it complete swaps of the old systems, or how is it going to work in practice?

Robert Andersson
Head of Region Europe, TeliaSonera

I would say that probably this I would suggest that we take that question in the breakout session into more detail because it's more of a dialogue rather than a sort of black and white answer. I would say from what I've seen, we have tried to, I think, for instance, in Finland, we have tried to change our mobile billing system seven times and sort of basically not had the guts to do it. Now, we are communicating to all of you, 200 people in the audience, that now we are doing it. There is no option out anymore. We are fully in. I think that's what it really takes now to execute. We can't sort of come back a year ago and say, "No, we were just joking. We're not going to do any transformation." We are on a transformation route here.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

We have one over there. Thomas.

Thomas Heath
Analyst, Handelsbanken

Thank you. Thomas Heath with Handelsbanken. Two questions, if I may. Firstly, on the Baltic countries, can you update us a little bit on ownership there and if you see any potentials to continue and strengthen your control of the various assets there? Secondly, on Finland. We've seen quite a lot of development in the TV market in Finland, not least from DNA entering various spaces and Elisa as well. Perhaps a few words on Sonera's position in TV in Finland. Thank you.

Robert Andersson
Head of Region Europe, TeliaSonera

Ownership in the Baltics, if we start with Lithuania, we own 100% of Omnitel. We own 88.15% of Teo, the fixed line operator. These two companies are already working rather. Teo is actually the biggest listed company in Lithuania, if my memory serves me well. We are collaborating in the marketplace, but I would say it's pretty obvious that we can do more. My ambition is to find a way to ensure a better converged offer in the Lithuanian market within a year or so. If we move to Latvia. Latvia is more challenging. We own, is it 66%, 67% of LMT, the mobile operator. We own 49% of Lattelecom. Our partner in this are the various agencies of the Latvian government. A more challenging situation, and we have an election now in October in Latvia.

Whatever we do, in order to find a way to somehow consolidate these operations and be able to offer a better converged proposition, then that would have to get support from the new government. At the moment, I don't want to speculate in their interest in doing this. In the past, it hasn't been an easy or obvious case.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

There was a question on the TV market in Finland.

Robert Andersson
Head of Region Europe, TeliaSonera

The TV market in Finland. What should I say about TV market in Finland? Good news. Sonera brought out their TV Everywhere offering, i.e. a mobile fixed TV offering a month ago. We feel that we are well-positioned in the TV market. We are committed to TV. We see that TV is driving broadband uptake. We see that TV is driving higher ARPU in fixed services. We stay committed. Maybe we can do a little bit more in the breakout. We have Valdur Laid who is running Finland present as well, and we can dig a little bit deeper.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

All right. I think it's time to move on. Thanks a lot, Robert.

Robert Andersson
Head of Region Europe, TeliaSonera

Thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Thanks a lot, Robert.

Robert Andersson
Head of Region Europe, TeliaSonera

Thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Time to look east. Our next speaker is Erik Hallberg, head of the Eurasian operations, a true TeliaSonera veteran. Please welcome up on stage.

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

Good morning. Good morning to all of you here. Around 200 people, but also good morning to all of you there. Just now, five, 10 minutes ago, it was 470 streams going on the same time as we're sitting here. It's more than double up monitoring, following us just now. It seems that U.S. has woken up, or maybe we are more and more interesting. I've been around in this position for nine months. Our CEO, Johan, addressed that we're going to talk about Eurasia to the next level. For me, starting this journey, I've been addressing three areas for me to have in good shape to take it to the next level. Number 1, financial stable platform. Number 2, governance. Number 3, the growth story, the potential in the market. Let me address the financial stable area first.

For me, when we're looking into grow it to the next level, it will be important to be sure that we have a platform which is stable. Stable from all aspects. I guess you have seen the releases in December from the Q4 and January, Q2 and Q3, where we have made adjustments. Adjustments, for example, for impairment of licenses in Kazakhstan, where we bought WiMAX license with the purpose to convert it to LTE. It's not happened yet. We made an adjustment. We hope we can convert it to LTE, and then it has a much larger value for the future again. It is what it is at this moment. Number 2, we have been through different topics in the balance sheet, like the warehouse, where we have to go look into what goods going in and out to the field, maintenance.

When we see that there is something we need to review, we do it. You may say, is that a problem? Yes, it's a problem because part of the control system has not been as good as we have wanted it, and therefore we admit that and tell it to you. These things will hopefully not continue like this all the time, we need to come through. We need to come through and set a dot, then go to the next step. We do that at the same time as we look into the governance. Governance is crucial. In all these companies, in these countries, we have minority shareholders. Minority shareholders that is one way or another represented in a board, one way or another needs to be imported or feel important in this process, and we need to bring them on board.

Not only to bring them on board as shareholders, because they also bring a lot of knowledge about the market where we act. To do this, we need to be present. We need to be present in all this market, I can assure you, I probably have been visiting these countries and these markets more times than my predecessors done during the whole time they were in the company. Tomorrow morning, I'm landing, I think, my 35th time in a country this year. This is ongoing all the time because governance is not a PowerPoint, because that's a power without point. It's not Excel, it's not mail, it's presence. You come, you follow up, you talk, you meet people, you're going back, you follow up again.

It's not only me doing it, I have a good group of colleagues in the management team of the group, as well in my region management team for Eurasia. We are many of us addressing the same thing the whole time. Governance is also important because we want to follow up our policies. Policies, which is not just paper dragons, is important because it's flesh and blood that's represented. That's the reason why we need to be present out there talking about it, preaching about it, following it up, not only internally, but also externally. It's a challenge, yes. That's the way it is. With that, I'd like to go over to give you a flavor of the opportunities we have, the opportunities in this market, which is big. That's challenging, with all respect.

43 million subscriber in this market wants us to continue delivering good networks, good services to take them to the next level. We see in this region that we have an untapped potential in the consumer market. We have a potential in the B2B enterprise market. To really come through with both securing the stable platform and the governance, we need to secure that we have the right leadership that is fostering this culture. We have done a lot of changes, when so needed for reaching our targets, we will continue add in the right profile to secure that we can drive this business with the right governance. We're starting with a quite good position. We have good revenue and good EBITDA. We are number one or number two in all these markets.

Some of you may say, "Well, how can you say that is good?" Because in some cases you are incumbent, in some cases you are a challenger, right? That's not a big difference for us because we always, independent which role we have in a market when it comes to market share, wants to offer the customer the best choice. The customer-centric driven organization has to adjust to different market conditions, different environment things, always having mind up here to have the best choice for the customer. We have seen that the revenue is growing around 6% for the last two quarters. Meanwhile, EBITDA is catching up a little bit, you may ask where is that coming from? It's not coming from big cut cost, it's coming from efficiency activities to be more cost-efficient when it comes to our operational cost.

That's good news because that gives us some space, some room to increase our market activities for the future. Because even in this market, we have lost market shares when it comes to number of subscribers and also revenue, and that's something we need to stop. Our ambition is to keep market share, and in some places even grow them again. It's coming from a story, a development curve where you can see the number of subscriptions has grown since 2008 quite rapidly to around 43 million today. All countries have been growing, especially Nepal and Uzbekistan have grown dramatically. At this moment in time when we are standing here, we see growth in all countries on a monthly basis in number of subscribers. That's good news. It means that the focus to keep market share is coming through in all units. Data traffic is growing rapidly.

CAGR is coming up 127% from a low starting point. I will come back to that. We see the B2B share with a lot of potential, south of 6% in revenue share, and in the more developed market like Nordics, it's around 45%. While it's not going to happen next quarter, I can assure you, there is a big potential, a big potential for us to address because this enterprise customer in this market wants to be competitive for the future. We need to be there when it is happening. In all these markets, we have a quite high voice penetration and SIM card penetration. At this time in time, five out of seven markets are above 100% when it comes to SIM penetration. SIM penetration in this market is not equal to subscriber penetration.

In most of this market, people have at least double SIM cards. That means that there is potential for us to take more subscribers, but also potential to keep more of the traffic from each subscriber for the future. That's a potential that is just there within the 43 million subscribers we already have. Data is growing. It's growing fast. Around 13%-14% of our revenue is coming out from data today. That's equal to around SEK 2.5 billion on a yearly basis. That's good, but it's only in the beginning of the beginning. You can see that growth is growing rapidly in all countries. Let me share with you a few examples how and where this growth is coming from.

When I'm out traveling in these territories, in these countries, I not only look into the nice management presentation, I meet with a normal customer, the real people on the street. Try to find out what is a driver for them. In countries where the GDP per capita is south of $1,000 per year in average, it means that the median sometimes is just around four or $500, $30, $40 a month. What is driving for them? What is important for them? I met around a 20-year-old man in Kathmandu a few months ago. I asked him, "How important is internet for you?" He said, "It's one of the most important things for us." I said, "Okay. How often do you connect?" He said, "I'm connecting almost every day." I said, "How can you do that?

You only have internet penetration in this country, which is around 20%." He said, "That's not a problem. I can use my last dime and go to an internet coffee shop and buy the connectivity for a few minutes. I can go to a friend that could afford to have a smartphone, and he rents it out to me for a few minutes. For me to be connected every day is crucial." I asked the next question, which I raised to my teenager as well at home, "What do you do when you are connected on the internet?" He said, "The most important thing for us is to get knowledge, to learn more, to be more competitive for the future." Quite interesting story in a country where the GDP per capita is maybe $30, $40, $1, $2 per day.

In Tajikistan, where we just a few months ago with the same GDP per capita launched 4G LTE network, we today see that we have around 6,000 subscribers. Around 2,000 of them is not only using a device, because they could afford a few of them to buy, but they're using it as a router. They connect it into their homes or their small offices, and they use it instead of a fiber connection. The data traffic is growing rapidly, and they use it because the infrastructure in some of this country where we don't have neither copper or fiber today, this is going to be the alternative. We see that this is happening. It's happening now, and it's happening with high speed. We see that the data growth is just around, and it's a big potential for us.

If you have a GDP per capita, which is low, you need to make it affordable. You need to make it possible to take it from the initial level to the mass market level. That means that we need to have affordable internet. Affordable internet is not only price per meg or something, it's also to make the devices affordable. Therefore, we started beginning of the year together with our commercial units to look into how we can reduce price for smartphones. Beginning of this year, the low price smartphone in our countries was around $130 to $150 each, and we found out that we were able to buy and put in market smartphones with Android, not the most luxury one, but well working for around $60 today.

We believe it will be south of $50 within a few months together with our effort with our commercial unit. That's important. It makes it possible for more people to get a smartphone to grow their behavior and get connected to information, which will drive possibility for freedom of expression and find information that is important for their future. It's also important for us because we have already recognized in some countries like these two countries that the ARPU is going up with more than around 20% when you get the smartphone in your hand. It's also important to recognize that the ARPU is a little bit different compared if you have a voice customer or if you have a blended customer with both voice and data. It's more data, less voice, but the ARPU is going up.

People want to be connected, they are willing to pay for it. To make this happen and make it affordable, we need to come out with new offers, new offers that we heard from Sweden as well from Norway where we do bundles, put things together where voice and data is working together. Just now, three out of seven countries has bundles offers in the market, and we will have all of them having bundles offers in the market beginning of next year. We also need to have low entry point pricing. What do I mean with that? Well, it's a little bit like if you are thirsty and you want to buy a bottle of water or a Coke, you buy it. If you are thirsty a few hours later, you buy a new bottle of water or a new Coke if you can afford it.

In one of our countries, we launched this end of May, beginning of June. Today we are selling 20,000 bottle of waters per day. That's equal to 600,000 bottle of waters per month, and it's growing every day. We are going to do similar things in market by market and push it because make it possible for more people to see that it's affordable to get connected. The thing that all of these customers asking for in the end is the same that you have heard earlier today, is quality. Quality, quality is coming back. I would like to share with you one success story among our countries, in this case, Nepal.

In the breakout session later, you will also be able to meet with the CEO from Nepal that is here together with me, where we during the last years has grown from 2008 to 2008, 1.7 to around 12 million subscriber, sevenfold the customer base. At the same time growing our market share from 41% to 56%. Within the region, this country has grown from 7% of our EBITDA to 18% today. It is a good story. It shows that it is happening. What is driving this? Well, it is coming from for sure that the penetration, which is today the SIM penetration is 70%, is going to continue, we think going up to 90% the next coming years. Also supported by the data that you can see coming in and adding in value into this blended ARPU.

In a market like Nepal, where you have quite low income per capita, we need to do more than just pushing these affordable devices and affordable price plan. We put in one more part of it. We put in an advert-funded data pack where people that cannot pay can also start looking into an advertising and thereby get some time without paying. This one will go live in testings and test marketing beginning of the year. I can assure you, most of the countries in the region is just looking at it and say, "If it works," and we will do some trial, and we will do some errors. We will go and do it in country by country over time.

The potential in B2B, as we have said, is big, but it's also good that we have our units within the Nordic and in Europe, because we have, within commercial, a big potential to use the platform that we already have to come out faster, not only faster, but also more cost-efficient, and thereby become more competitive immediately. That's what we're doing as now. We put an organization in place, working with commercial from our regional office to secure that we faster can bring out new services that the B2B customer wants. It's not the most sophisticated solution. It could be very simple thing like cloud services for a web hosting services, for a VPN services, or for something like Office 365.

It's basic ICT services, we want to be there with it when the market start changing, and it's changing and start moving quite fast from day to day. All of these things leads to that we need to continue to invest in our infrastructure in our factory. The investment we have made in this country mainly has been for 2G, and now we upgrade it to 3G, 4G. That's obvious. That means that we need to invest to support this data explosion. We need to support it not only with more coverage and capacity, but also with more core network, more signaling, with more BSS, back-office systems, to meet this demand from the customer. We need to also invest more together with our other units like TeliaSonera International Carrier to get international connectivity.

When this customer wants to be connected, they want to be connected not only to local content, but also to international content like Malin showed earlier. It's not only to do this capacity and coverage and functionality, it is an investment to secure that we, over time, will have the right gross margin in our operation. That's crucial. Therefore, we need to upgrade and invest to go from the 2G investment to the next investment level to meet the customer's demand, but also for us to meet our future gross margin and thereby cost level. All this is about figures and business. Business without human beings is not really going to be any business. Therefore, we work very hard with creating a sustainable business. We know the challenge.

We are humble about it, we are absolutely convinced that we can take it to the next level and become a very sustainable business. Therefore, we have strengthened the governance. We are strengthening the operating process, you have seen some of the results of it. It's also that we are strengthening management, adding in new resources to take us to the next level, but not only to take us to the next level financially, but also to build in the culture, the values which is critical for us. I'm therefore very proud to say that we, together with our ethics and compliance team, has been able to train almost 100% of all our people in anti-corruption, both in web training but also face-to-face training. It's a very important step, something that people talk about are, and it's very encouraged about and very positive about.

We now also start doing it in more areas like third vendor management, procurement, and we will continue. I guess you will hear more when you talk with Mikaela Ahlberg later today about that in the breakout session. We're also establishing procurement things. We are establishing it in all the countries reporting to the CEOs. In all countries, we have been able to recruit procurement managers coming from abroad, coming in with senior experience to secure that we have a good governance and sustainable procurement operation in each country for the future. Last but not least, discussion with governments about our policies. That's something that we do all the time. We're talking with them about it, and we do it because we think this is part of our culture. It's part of our values, it's part of our policies, and it's part of us.

It's coming from the inside. I talk to prime ministers, to ministry of communication, ministry of finance, regulatory bodies every time I'm out. Last week, I had the opportunity to be in Moldova and met with the prime minister, and we talked about a new legislation that is under the way in the local parliament, where they want to have a new way of interception for extreme terrorism. We talked about it from the freedom of expression point of view, and the prime minister said, "You're right. We have to think about that." We bring it up.

Another example where freedom of expression has been at the table, just a week ago, was in Nepal, where we give the customer of ours free access to Twitter, and the regulatory body said, "You're not allowed to continue with that." The reaction from the market, from the customer was, "Wow, this is not acceptable. How can the regulatory body stop a vendor to say no to that?" Media will start writing, this is a breach and intervention in our freedom of expression as citizen in this country. We are standing up for something that is important, and we will continue doing that in every possible opportunity we have when we are in these markets. That's important, and this is coming from us as human being, from me together with you and our team, with my team.

In every opportunity we have, we will address this as one of the most crucial thing for the future. To summarize Eurasia and take Eurasia to the next level, we have a strong market position, and we have shown operational performance, and we have good operational performance. We are committed, and I am committed to take Eurasia to the next level, utilizing the potential in the consumer market, utilizing the potential in the enterprise market, but also to secure, through the right leadership, that we stand up for a sustainable business with the right value and the right culture. Thank you so much.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Thanks a lot, Erik.

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

Thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

I think we should open up for a couple of questions here as well. We have one hand up. Thomas.

Thomas Heath
Analyst, Handelsbanken

Thank you. Thomas Heath, Handelsbanken again. Wondered if you could say a few words about some of the new competitors you're facing, like Altel in Kazakhstan, MTS maybe in Uzbekistan, and a little bit what's happening in Nepal and what you can do to preemptively prepare yourself. Thank you.

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

All right. I think good question. We see that in Kazakhstan, Altel, which is owned by Kazakhtelecom, is today in the market with 4G offers. They have said that they're going to complement it with 3G. I had the opportunity last week or two weeks ago to meet the chairman of board of Kazakhtelecom that said that we need to do more, we need to find funding for doing it. In reality, it means that they are building out a lot of things, they now need to secure that they can do it. We have high respect for them, we always have high respect for our competitors.

The only way where we can really mitigate that risk that could be if someone becomes stronger is to be the customer's best choice and continue investing to have the best network for internet experience where we are, that's what we do in Kazakhstan. That's what we're also doing in Uzbekistan, where MTS is planning to come into the market and reopen again end of the year. At this time in time, they have said end of the year, we really don't know, we are preparing for it. We are thinking that in market where you have around 60% penetration on SIM card level, there is still good potential for us to be, we need to carve out our niche, our offers, and our focus to go for the future in that market. Competition we are used to.

I'm used to live with that in Sweden and in other markets, we have to accept that we have competitors coming in, we just need to secure that we are better from the customer's point of view. When it comes to Nepal, there has been a speculation for a long time about new entrants or new players in the market. The biggest thing we have seen so far the last one year and this year is that NTC, the Nepalese telecom player, has been accelerating their investments, they are doing it quite dramatically. We are meeting it, we are growing in the region, we're taking it step by step to new levels. I think this is the way we have to continue. There is a few smaller players in Nepal.

All of them is today talking about that they're looking for finding funding to grow. At the same time that they're talking about finding funding, we are doing things in the market, we take the next step, this is the way we have to continue. Thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Next one is Erik.

Erik Pers
Analyst, Danske Bank

Thank you. It's Erik Pers, Danske Bank. It seems to me that as many markets that are going from the maturing 2G business into 3G and 4G and growing on data that are entering a period of much tougher competition as many networks wants these new smartphone subscribers on board, and lower margins because of smartphone cost largely and higher CapEx as well because of network investments and spectrum. It seems to me that maybe Telia Company Eurasia is on its way into this next phase. Do you share this view of this challenge? If you do, how can you tackle that?

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

Well, number one, in the Eurasian countries at this time in time, we don't have a heritage of the European model where you have quite high subsidies for phones. That's one of the reason why I talk about affordable devices because we don't subsidize them. They have to buy it. We have cooperation in some countries with financial institutes like your own bank, but not in this market, where they do the funding or the financing of the devices. One of the reason is that there is no fixed address to people. It's very difficult sometimes to find out who's living where and where should I send an invoice and how do you pay for it. Therefore, the business logic is different.

When we look at the blend of different kind of traffic pattern, if you go in from traditional voice and SMS with interconnect cost that is related when you go back and forth between operator and you go to more plain data tariffs and data utilization, you have another margin situation where you have less of interconnect in the local market. Thereby we have a sincere belief that we could maintain a reasonably good EBITDA margin over time, even if the landscape has become more competitive and different in its service package.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay. Just to follow up, do you think you can avoid the subsidies in the midterm in Eurasia?

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

The answer upon that is that we will avoid it as long as we can, I think that's a lesson learned from other industries and from other markets, that if we can avoid this and get it in a better shape in this market, it's very important. I cannot say it's going to be one or zero, but this is how it is at this time in time. Okay?

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

I think we have time for one final question with Andreas then.

Andreas Olsson
Analyst, SEB

Andreas Olsson, STV. Can you give us an update on the options or opportunities to take money out of countries like Uzbekistan and Nepal?

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

When it comes to Uzbekistan, it's a challenge, and there is nothing we have hide about that. We have invested, this is official, around $1 billion from us into the network. We have around $200 million in cash deposit. The good news just now is that we have been able, with our vendors, our major vendors for core network elements, to be able to pay in local currency. In reality, it means that we can start to invest with the money we have in the country, and thereby start using it and get a better return of the money than having them in the bank account when you have an inflation around you. We have also met with the ministers in the foreign investment ministry in the country, and we have addressed this question. They have pointed at a certain direction to get money out.

We will push that, and we will continue to push it, and we will continue to push it. I guess for the country's own sake, it's going to be a debate about open up for the future. It's not easy. It's a challenge, and we will address it. When it comes to Nepal, I think we have another story, another development curve, and I think we have some good signs that we hope that we will come through to see that happening in the future.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

All right. Thanks a lot, Erik.

Erik Hallberg
EVP and Head of Region Eurasia, TeliaSonera

Thank you. Thank you. Thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Will tell us a little bit more about how we drive one common commercial agenda across the group, and also how we capture the opportunities in areas that are close to our core. Our next speaker is Hélène Barnekow, Head of Group Commercial.

Hélène Barnekow
Head of Group Commercial, TeliaSonera

Thank you, Jesper, for that introduction. Good morning to you. Still good morning to you in the room, and good morning to you on the webcast. I'm extremely pleased to see so many of you here, because I'm extremely pleased to get to share at least the highlights of the commercial agenda for the new TeliaSonera. That obviously has just one starting point, which is in the strategy. You saw this slide at the beginning of Johan Dennelind's presentation. Basically, I'm going to share with you what we're doing from a commercial perspective to enhance the core, and then to explore opportunities close to the core. Everything is connected to that.

If we start with enhance the core, and you will have heard many of these points made by my colleagues, which is the whole idea that we have one commercial agenda, and my job is to help Malin, Erik, and Robert to make that happen in the market. If we start from the left, data monetization, you must have heard it so many times, and which probably looks like an obsession. Well, it is an obsession, because this is so important for us to get right. It ranges from how do we create those values that both Malin and Robert talked about in the mature markets? What are the pricing models that make sense, and how are we extremely disciplined around that? To how do we actually become that internet leader in Eurasia with affordable smartphones and price tags that match that?

This is a big area for us, a key focus. Enterprise business. You've heard that again across the markets. We're setting this up from a global perspective as well. I was actually just out and appointed the head on our global B2B business, so it's kind of happening real time. It's both about what type of services do we take where, and what new services can we do? There's also an element here of our multinational company business where we see a potential. All of this is actually underpinned by TeliaSonera International Carrier, which I'm sure you've all heard about, where we have both voice and IP broadband, and that's a really important part of our strategy and how we reach out to our markets.

Commercial innovation, very important for us, maybe the first time you see this so high up on the agenda from us. That's about finding new business models in our core revenue streams. It is really critical to us. The reason it's on the agenda is also because we obviously have some people in group functions that will make sure that we actually work to this. The other point is, innovation is not happening in one place. It's not a title that you put on somebody's cards and then you're done. It happens in every single market we're in. Our job is also to make sure we leverage that's one of the values of being in so many markets. I see innovation from all markets every single day, so very key point. Customer excellence.

You've heard all the way from Johan to now, everybody speaks about the customer here, that's a very key point. This is about the whole customer journey. How do we address the customer all across the journey in the way that pleases the customer, not necessarily pleases us? We will work with this in every single market. We'll have programs, we'll track this in a consistent way through our NPS scores. This will become another really key point that we can come back to. Now, what we haven't talked so much about today is how we explore opportunities close to the course, we also call that adjacencies. I'll spend a little bit of time on this. This also has strategic rationale. It's not anything that ends up being adjacencies. It's either focusing on creating customer value and loyalty in our core business.

We have done a number of things here, I think you actually can see some in the breakout sessions, where we also have data points, what happens to the loyalty, to the conversion rates, to the churn when we do this well. Very important. The other one is to develop new profit pools, which is a very focused investment approach we will take. I'm going to take you through a couple of examples, not the only ones, for sure not the only ones to come, but two good examples of what we have today. There have been some questions on TV, let me start there. First of all, it goes back to what Johan actually, I think, talked this morning about convergence, one-stop shop, treating our customers with a unified customer experience.

We already are a very active TV player on the marketplace, we're a big household brand, which is an important asset to have in all these markets. You see the ratings here. We have about 1.5 million subscribers on our network, not counting Latvia because it's not consolidated in our numbers, a 2 billion SEK revenue stream coming from this. We can see, of course, the value of this from a churn perspective with a fiber strategy that you've heard talked about before. Now, TV is one of those red hot areas. What got you there is not going to take you to the next step, we're very clear about that. There's a lot of work going on in the TV strategy would love to come back and speak to you about this more in detail.

To give you some few highlights of this, the cornerstones of that, first of all, is the customer, because the customer behavior is changing so much. How do you consume TV? What do you consume? Anything from multi-screens to the kind of content you actually consume. It means that one of our areas of investments, and I think one of our assets is actually in analytics because we know what they're consuming, and how they're consuming, and how they're changing their patterns. Really key point. Another very key point is our user interface, which is a core part of our strategy because that's how they reach everything and that's how they can enjoy it. Thirdly, of course, is the technology, investing in existing platforms and new platforms. We have TV everywhere in several markets. We have full OTT in several of our markets.

Really critical for us. Partnerships. Very open for, and discussing, and evaluating partnerships. Of course, the content is part of that because the content is also changing really, really quickly. This is a core area and core part of our strategy, and we're very excited about it. The second thing I wanted to share with you, and now it gets really to that infinite possibility, which is the Internet of Things. I think it's still topping the Gartner hype cycle, because it is huge. I'm sure you cannot open your blogs, or your TVs, or your tweets one single day without seeing new numbers on Internet of Things, because it's massive. There are a couple of interesting points here. It's growing at least 15% per year, the latest estimates on a global basis. The Nordic markets, they grow double that pace.

That's good for us because we are in the home markets of where this is growing even faster on a fast-growing market. Talk about being pioneering, that Malin started off her conversation about. It's really critical to us. If we take it closer to our core and our home, it's about the M2M business. This is about connecting things on our network which are not phones and iPads, et cetera. The estimate is that this will go from 0.9 units to 2.6 units per person by 2017. Here we're having a massive opportunity, and we can really leverage our investments. That's the first good news. The second good news is that TeliaSonera is already a good, strong player here. We were a first mover.

Erik, who is a veteran in TeliaSonera, and I am not, just reminded me that first time they talked about this on the stage was 2009, actually. We have a good background. How many noticed the Tesla outside when you came? A few of you noticed it. It's not for test drives, but you can have a look at the user interface because Tesla is one of our customers and partners in M2M. It's a very interesting one because it's more than just seeing a big screen with your map and your internet radio. Tesla is treating their cars as smartphones. If you own a Tesla, you get out in the morning, you'll get a question, "We have a latest software for you. Do you want it fixed?

Do you want an additional service?" It goes over our networks into the Tesla cars. Customers are really, of course, important when you drive innovation like that. We have several good customer examples up here. Our winning, a successful approach, has been that we have managed to work with very, very strong customers and partners. We have a dedicated M2M team that have a full setup with product, sales, and marketing. We have a 24/7 customer service, which I think is a really critical point. We've been very highly rated by the analysts, which is also a critical point because we have confidence in this. We were the founders of the Global M2M Association, together with Orange, Deutsche Telekom, Telecom Italia, which is important for competence, innovation, and for footprint. We are very excited about taking this forward.

Today, this is about a SEK 300 million business for us. We're targeting a quadrupling of this by 2018 to a SEK 1 billion plus business. How are we going to do that? First of all, continue focusing on a horizontal approach, but of course also very important to go deeper in selected verticals. Automotive would be a natural one of those, but there will be others, and we'll come back and speak more about the exact strategies for that, and you'll see announcements, but this is a very key point. Then our geographical footprint. To expand on our geographical footprint, today we are in Nordics and Baltics. We have a wider footprint with our own networks and with our partners actually. Connected to this is also a new partner ecosystem, which is a very critical part.

If you think about verticals, you can also imagine how many different possibilities there are to build new ecosystems. That's another key part of our strategy. This is a very focused, I would say, initiative in terms of safeguarding profitability while we invest to generate new revenue streams. With that, I would really just like to leave you with two thoughts. We have one commercial agenda between us that really will help us drive new customer revenues on the investments we've already made, as well as set us up to generate brand-new revenue streams. That's the exciting part with this strategy, and we are all fully committed behind it. Everybody who's been up here speaking today, this is our commercial agenda. With that, I would like to say thank you.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Thanks a lot, Hélène. Let's see if we have any questions here on this subject. We have one in the back from Andrew.

Speaker 20

Hi, thanks. You were just highlighting your M2M growth opportunity, which we know is typically incredibly low margins. I wonder if you could talk about how you actually monetize the profitability of that excuse me, revenue stream.

Hélène Barnekow
Head of Group Commercial, TeliaSonera

Yeah. Some of them are low margin, and some of them are much better margin, actually. It's also which applications you're going into, and I think quite honestly, how much innovation you are driving with your partners. One of the examples up here actually, which is PostNord, we're doing a pilot with them, which involves innovation with another innovation company, which is very groundbreaking and something that is then very much value add and something we can also bring forward into others. We're not necessarily going for the low-margin business, I would say.

Speaker 20

Do you have any numbers around that? The margins of the business today and the margins of the business by 2018?

Hélène Barnekow
Head of Group Commercial, TeliaSonera

Actually, we haven't even reported on it, and this is the first time we even report revenue numbers or even targets on M2M. We're not speaking about exact margins, and I'd be happy to ask our CFO to see later on if he wants to comment on it, but I'm not able to give those exact details right here.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

I think that concludes the session. After, we'll give us a deep dive into the financials, therefore, I would like to welcome our CFO, Christian Luiga on stage.

Christian Luiga
CFO, TeliaSonera

Thank you very much. It's great to get an applause when you step up. You don't get that every morning in your life, especially when you're the CFO. Happy to see you here today. I'm happy to see so many faces, many that I recognize. I will probably see a lot of you again just in a couple of weeks. We're not here to talk about quarter three. We're here to talk about our future, more long-term future, I will try to summarize my colleague's description of how we're going to take this journey in our financial ambitions. It will be a summary because most of what I will talk about, my colleagues have talked about, I, as I said, will summarize it in the financial numbers. I will follow agenda looking like this. Speak a little bit about our balance sheet and leverage.

I will deep into cost, for a minute or two and then to CapEx. I heard we had some questions on CapEx earlier, I'll try to sort that out for you. I will talk about cash flow. Finally, one of the big news for today that we have told you that we are leaving our old policy of 50% of net income in dividend policy, now said that we're going to pay out at least SEK 3 for the next two years. Before I step into those subject, though, I want to just give a recap on where we are today, a little bit about our historical trends, both on the revenue, EBITDA, and cash flow side. The trend on revenue is declining over the recent years. This is a local organic revenue trend.

The main reason for this, I think you saw on Erik's picture earlier, Eurasian level was 10% a couple of years ago. Now it's 5%, 6% in revenue growth. He has a good plan of how to reverse that trend. This year in particular, the -1.5% comes from the Spanish situation, where equipment sales and the interconnect has hit us quite hard. It's over two percentage points on total group level just from Spain. More importantly, you will hear that more and more, we talk about service revenue. Service revenue, the definition for that is total net sales, the one part on the left, less equipment sales. Equipment sales has no margin. It doesn't drive any CapEx, therefore it's not so interesting to compare and have as a relative measure. Service revenue is a positive picture. We see an ease in the decrease over the years.

That ease comes from B2C trend in Nordics, and we think that's positive. Malin and also Robert talked about that, both on the fixed side, particularly in Sweden, but also on the mobile consumer side. EBITDA is important. I am not talking here about EBITDA margin. Margin is of course important in a growth industry, but we are quite flattish right now. Our focus is to bring better cash flow for our shareholders and ourselves, and therefore the EBITDA in absolute terms are very important. We have had a very stable local organic growth over the recent years, and this has been very important for us. Cash flow. Cash flow has been increasing the last year. 2013 was a very good year. Two years ago, we decided to focus more on cash flow in TeliaSonera.

I know for a fact, being at TeliaSonera for a couple of years now, that cash flow is not something you talk about in this industry. I came from normal industrial area, but also from other companies where cash flow was more important than it has been in the operator business, but it is becoming a reality, and I can see both from our colleagues in the market, the peers, and our own company, that this is becoming a very strong focus, which is natural and important. We started to work with this two years ago. Last year was the first time we had an incentive to our managers, where they had part of their bonus based on cash flow generation. This is partly the result we see last year.

But it is also partly why we have a somewhat weak first half year this year, because the pressure on cash CapEx and working capital were very heavy at the end of the year. This is how you start a journey, focusing on working capital and cash flow in a company like ours. CapEx to service revenue. I talked about that service revenue is more important. Here it is important to remember that in our guidance still, we have CapEx to net sales, which is saying 15%, around 15% on the full year. Here we can see that the trend has been around 16% average over the last years, very stable, and this is to compare then with 15%. We just keep that in our head.

I know I make it a little bit confusing for you, but I think it is time to start to focus on the right type of measurement and dialogue here, and that is why we do the change here. It is very important for us to keep a balance between the shareholders' and the creditors' requirements and demands on us. Therefore, one of the fundamentals in our financial policy is our investment rating. I think I need to say that very clear, because that is one of the pillars, and it is very important to understand that. We have today a target to have a solid investment grade at A- to BBB+. Today we have an A-, and today that implies being below 2.0. This picture is lying a little bit, because it shows us the leverage at year-end 2011, 2012, and 2013.

By half year, we have just paid out our dividend, therefore it goes up. Last year it also went up, but it's not really shown here. We were at SEK 185 last year at summer, now we're at SEK 190. We got SEK 4 billion from MegaFon repayment of loan, and also from dividend. That puts 0.1 on increased leverage just from that pro forma. Just to have that in our heads that the up in the half year is not a trend. The solid balance sheet and the solid investment grade is important for us during this journey for several reasons. One is that we want to fund ourselves long-term, and to do that, you need to have a good rating. Secondly, we want to have a fast execution on our M&A opportunities. That's also then important to be able to fund fast.

Of course, in addition, it gives us a lower cost of funding, which is also good. Just to stop a little bit on the long-term funding, our funding strategy is important here as well. We have long-term funding, we also try to have a smooth pattern of the redemption of our debt portfolio. Here you can see on the picture that no year we have a repayment of debt of more than EUR 1 billion. We also try to diversify our portfolio and find other ways to work with it. This spring, we actually found also a possibility to get a credit facility on top of our EMTN program of EUR 1 billion as an M&A facility. It's connected to the EMTN program we have, but it's in addition. That helps us also to execute in the M&A arena fast.

We also try to seek and find new ways of funding ourselves, both when it comes to currencies, diversification in terms, maybe some of you saw that yesterday was an article in the newspaper. I think we're one of the few in the world that can do it today, but we actually funded ourselves on a 50-year bond at 3%. I think that's extraordinary, it makes me, of course, very proud and happy for our treasury department doing such a good job in finding new ways of funding ourselves. It's a seek and test, see where we can fund ourselves, we will continue to do that over time. For this reason, to have this good platform, a good rating is important. It's important to keep that balance between the creditors and the shareholders.

That said, it doesn't mean that we're not going to do any M&As, M&As will bring value creation to the group, it could put us in a different grading for a period. We have some very good examples over the last two years, both in the B2B and the B2C arena, both in market consolidation and adding to our current portfolio, we will continue to pursue that as much as we can. On top of that, Hélène talked about outside the core adjacencies, I think that's also going to be part of the portfolio going forward. We will use our strong balance sheet to participate in the consolidation and in this transition of M&A, we will still commit to our rating. From the balance sheet, a little bit to the cost.

Some of you maybe remember that exactly 2 years ago today, pretty much, we decided to go for a cost program of SEK 2 billion in TeliaSonera. We've been running that, as Robert and Malin said, pushing out efficiency, working with processes, and delivered on these net savings in the group. At half year, we were at SEK 1.4 billion. We have decided not to meet that fully. We will be a little bit away from that target at year-end. The reason is that in the original plan, it was that we would go even harder on marketing, even harder on customer-related parts of the business. In this now new journey we're taking, we don't see that as a good way forward. We don't want to compromise on the sales and marketing in the next wave with our new strategy.

To one of today's favorite subject for me and hopefully for you, and I heard a lot of good questions before, and I'll try to clear them out. Let me start with 2011 to 2014. 16% we have service revenue, CapEx to service revenue. We have used this CapEx that someone said is quite good number. It's not sort of trying to be a little bit cheap on the CapEx. We have done a good rollout here. We're number 1 in 4G in the Baltics, Denmark, Sweden. We're on our way catching up on our competitors in Finland and Norway. It's not that we're not doing anything. Somebody also mentioned that fiber is actually already a big part of this CapEx. On top of that, in Eurasia, we have fixed a lot of the coverage that we need.

We haven't fixed the future data, but we have fixed the coverage, a lot of 2G coverage. It's not that we haven't done anything with this CapEx. We tend to forget and try to add on top of it. That base CapEx for the next 2 years, we estimate should be around 15%, slightly going down because we have had quite a high pressure on both fiber and 4G in the recent years. On top of that, we have decided to invest up to SEK 6 billion-SEK 7 billion, SEK 2 billion because we must. We must fix our legacy. Up to SEK 4 billion-SEK 5 billion because we have a great opportunity to take fiber a little bit further. We have a great opportunity to take data in Eurasia a little bit further, and we have something we need to fix in B2B.

You have heard us talk about that the last 3 quarters quite a lot. That's why we have an additional CapEx. Starting with the invest to save part. SEK 2 billion investment, I think some of you saw Robert's picture of the network in Finland. It's pretty much the same in Sweden in some areas. Sweden is much bigger and have different elements, but we have this legacy we need to take care of. We must do it. It's been now waiting so long before we get to do it, so it's a must. We are committed to do it, we have a plan to do it, and we are extremely committed to deliver SEK 2 billion in saving run rate 2017. We will, as part of this, also take our procurement to the next level.

Our procurement is not up to average in this group, we have a lot of procurement, as you know. We're a big buyer and a big company. It comes back to system and processes. If you don't have good system and processes, your employees will not have a chance, but not either do the procurement in the way you want to do it. Finally, just to make sure we are in agreement with that also, it doesn't mean we will stop doing normal efficiency programs and take out the synergies that are obvious in our new operating model. Invest to Grow aims to reverse our market share trend. It will bring fiber to a next level. Malin talked about 1.9 million households in 2018.

The increase in fiber investment will bring more than, I don't know exactly how much, but I know it's going to be more than SEK 500 million in revenue in 2017 in Sweden. It's too early to say how much. It will help us in the revenue journey, but it doesn't mean that I can tell you how much revenue we'll have in Sweden in total. The B2B focus very much on the SOHO and SME solutions, that's an area where we want to regain a good market position. Erik talked about the Eurasia data networks. I will not take too much time on that. Working capital. Here you also see the effect of the new incentive programs and the work we're doing. We actually started to develop our sort of initiatives and work last year, but we haven't fully implemented them.

We have three areas that we will see more potential than others. One is in the DPO side, the payment terms to our vendors. We have just signed this year an agreement with one bank where we can pay or get paid on the terms we want. Meanwhile, the vendor can pay the bank on the terms they want. If we want to pay our vendors in 60 days, we make sure we pay the bank, they pay then the vendor in 10 days or whatever, that's an agreement we do. We have a solution like that we of course push on our vendors today as we update our contracts. That's one part. The other one is amendment of customer price plans and payments. If we go to more fixed price plans, and then also prepayments, it can help us in our working capital.

Finally, we have SEK 6 billion in our balance sheet that we lend today to our customers in handsets. If you go in and buy a handset today, you actually get it from us. It's on our balance sheet that you paid over 24 months. We implemented a solution for that in Spain, which I've talked to many of you already during the spring. It has given us SEK 300 million relief for this six months. We are now starting to implement that in Finland in the end of this year, during next year, we'll take it to Sweden. Sweden is, of course, as usual, the biggest part of this SEK 6 billion. This is an important statement today. As you know, we have said that our old policy, 50% of net income contributable to the shareholders, we take that away. It doesn't have so much relevance right now.

We are going into a period of investments. Meanwhile, we want to make sure that it's clear that we will pay at least what we paid last year in dividend over the next 2 years of investments. The 2014 and 2015 dividend, which is paid out in 2015 and 2016, we have made this target of at least SEK 3. Before I summarize, finally, I just want to take us through this picture that Johan also showed. We are transforming over 2 years. During these 2 years, we will invest to save. We also will look at the opportunity to invest to grow. That means we will have an impact on the cash flow from this. We are committed to deliver on this, and we will use, of course, our balance sheet, if needed, for timing differences during these years to reach this.

However, just talking before about leverage, there's quite a big part of our leverage unutilized still within our credit rating. SEK 1 billion or SEK 2 billion doesn't rock the boat from that point of view, but it's going to be extremely important in making this company much stronger. That's our commitment and that's our goal. To create a new Telia era that is stronger. We believe very much in this journey. Finalizing, summarizing today's ambitions that we will tell you, and we tell you today, we have a strong commitment to our rating, to investment grade. Investment grade of A- to BBB+. We have a strong balance sheet still, will be used to pursue business development going forward. CapEx 15%, somewhat lower than today, is our base CapEx for the next 2 years.

In addition to that, we are willing to invest up to SEK 6 billion-SEK 7 billion in save and growth initiatives. Cost, we will deliver SEK 2 billion run rate savings in 2017. Doesn't mean we will not work with other measurements as well. Cash flow will be temporarily impacted by this CapEx, but we strongly believe this will make this company stronger, both from a business point of view, but also from a cash flow point of view in the mid-term. Finally, once again, the dividend target for the next 2 years is at least SEK 3. I think that's it.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Thanks a lot, Christian. I think we should open up for some questions.

Christian Luiga
CFO, TeliaSonera

Before I take a, can I ask myself a question?

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Maybe.

Christian Luiga
CFO, TeliaSonera

Yeah.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

You can try.

Christian Luiga
CFO, TeliaSonera

I like that. If I ask myself, I will actually repeat one of the questions from earlier about Uzbekistan and cash repatriation, because I think that is a tricky and important question. We have difficulties, as you understand, and it is not obvious how to solve repatriation in Uzbekistan. As Erik says, we are doing everything we can, and we need to do everything we can. I just want to make it clear that long term, if we do not find a sustainable solution, it will be difficult to stay, and I think it would be strange for me to not say that. I just want to make that clear.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

All right. We can start with a question now. Nick.

Nick Lyall
Analyst, Société Générale

Thank you. It's Nick Lyall from Société Générale. Could I ask you a couple, please? I don't quite understand why you can't give a few more targets on what the 4 billion-5 billion SEK CapEx is set to generate in terms of growth. How would you reassure us that's not just part of normalized CapEx now, and that genuinely is a growth driver? Secondly, Christian, if I could ask as well, you're still doing the review on Spain. What sort of targets, never mind the outcome, but what targets does that review have to live up to? What sort of targets are you aiming for in Spain in terms of returns or something else that you're setting as the target for discussions?

Christian Luiga
CFO, TeliaSonera

Okay. I'll do like my boss. I start for the last question. In Spain, without going into too much details, we have a market share of 7% there. Like in many of our other countries, we talk about making sure we don't lose market share in that market, and that's the prime target to start with. Exactly how that will come out in our income statement and cash flow, I won't tell you today. When it comes to the CapEx on invest to grow, I admit it could be a little bit fluffy and difficult. On the invest to save, it's easy. That's why also very clear on the commitment. On the invest to grow, I say up to 4 billion-5 billion SEK, because it is a little bit look and feel over time.

There's one part, which Malin talked about, which is approximately one third, which is very clear, and therefore I also mention the revenue number there. It's very clear. It's very obvious if we have those kind of 40% penetration, et cetera, to calculate and see what it means. When it comes to the pace Erik will keep in Eurasia on the data growth, it depends. If he feels that Kazakhstan and Azerbaijan is easy to early drive fast, and we actually wait somewhere else, well, that will have one impact. If he goes through all countries, it will have another. What we say is up to this amount, we are prepared to invest to actually take that opportunity and make something about it.

That's why I won't tell you today, but we will come back on those things absolutely, and tell both how much we invest of this and what it gives.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

We have one question over there.

Speaker 18

Thank you. It's George from CT. I was just wondering, in the cost-saving plan that you have, what is expected out of a migration to an all-IP network, which a number of your peers have been discussing for the next couple of years, Deutsche Telekom in particular, and of switching over from copper to cable, so retiring the copper network since you are a bit more advanced than the average. Maybe linked to that, is there anything that's stopping you launching a cloud TV service? Linked basically to questions earlier about the TV market in Sweden. Thank you.

Christian Luiga
CFO, TeliaSonera

I think I defer the TV market. Are you talking about cost? I didn't really understand you, Lars.

Speaker 18

On the cost savings-

Christian Luiga
CFO, TeliaSonera

Yeah

the SEK 2 billion that you've mentioned.

Speaker 18

Yeah.

Do you factor in savings from an all IP migration or from switching off the copper network?

Christian Luiga
CFO, TeliaSonera

Yeah. On the last thing, on the TV market.

Speaker 18

On the revenue side for the TV market, whether there is anything that is stopping you from having a cloud TV service available.

Christian Luiga
CFO, TeliaSonera

That question I will defer to later on to my colleagues. On the initiatives, there is a number of initiatives behind this SEK 2 billion, as I said, we have a plan, we have a view. In that, one of the initiatives is actually a part that takes down copper network in Sweden. That is included partly in this transformation. The other part is not as clear included at this point.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Right. One question from Andreas.

Andreas Olsson
Analyst, SEB

Andreas with . I have a question on the leverage side. What if Mr. Ekström comes into your office and say that "I have this great acquisition I want to make. It brings the leverage up to clearly above two. The analysts will go nuts, we must do it." What do you say?

Christian Luiga
CFO, TeliaSonera

Why would they go nuts, I would say. That was my first question. Secondly, I would say, let's look at it.

Andreas Olsson
Analyst, SEB

It's not excluded that you cannot go clearly above two times.

Christian Luiga
CFO, TeliaSonera

Let's look at it. We need to have a balanced approach still between our creditors and our shareholders, but also we want to participate in the M&A agenda. Let's look at it.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

I think according to the agenda, we should also have Johan up on stage.

Christian Luiga
CFO, TeliaSonera

Johan.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

I think I will bring him up, and then we can continue to shoot questions, yeah.

Johan Dennelind
President and CEO, TeliaSonera

Thank you. There seems to be great interest in the CFO questions, keep asking. Maybe I can just pick up on the last question actually, because we're not locking ourselves to 1.5-2. We're locking ourselves to the rating, per se, which means we can stretch the actual leverage from time to time. The TV question, I would love actually Hélène to answer the TV question. As you said, we are very well present in the TV and in the living room and in the brand, and you elaborated a bit on that, on the cloud TV, which I understand as OTT TV. Is that correct? Cloud TV equal to OTT TV.

Speaker 18

It was more data center-based TV proposition.

Johan Dennelind
President and CEO, TeliaSonera

I'm not entirely sure what you mean because an OTT service today, like a Netflix, of course, is a data centric-based TV solution. Also our existing IPTV products are somewhere in the value chain data centric. We have today a very strong presence in the TV, 1.8 million customers. We're looking at how to extend that strength and differentiation into the future, and including OTT services as well. Partnerships, as Hélène referred to, shallow or deeper partnerships.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

A lot of hands. You can take. Do you have a mic there, Sven?

Sven Sköld
Analyst, Swedbank

Yes. Hello. Sven Sköld from Swedbank here again. Just wondering, have we seen the last cost-cutting program in TeliaSonera now, the last big one? They have historically been quite successful, I must say.

Johan Dennelind
President and CEO, TeliaSonera

No is the answer. We will continue to make this company more efficient all the time, we have come to a point where the quick wins and the cost savings you take out without investing has become very much more difficult. That's why we need to take the investments in addressing the structural costs. As Christian pointed out, we will continue to do the efficiencies all along, but don't expect those to be big until we're through the big transformation.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay, we can take Lena.

Lena Österberg
Analyst, Carnegie

Lena Österberg, Carnegie. I was going to ask a little bit about the cost savings program. You say you have a full run rate in 2017. Will we see any savings in 2016 as well, and roughly how much? Then also, you asked if you could come back to the payback time question that was raised early on fiber. Maybe if you could say how you calculate that, I think we all want to know.

Christian Luiga
CFO, TeliaSonera

Just on the cost saving. The programs are quite big and going into a step change. That means that there will be some impact in 2016 coming, but the full run rate will not come into place until during 2017. It will be a gradual one, but it will come slower in 2016, just to give you some kind of picture. On the return on investment, on all kind of investments like the fiber, we do an NPV calculation, and then we do a return on investment calculation and look at, what's the time when we get to do a zero return on this, and what's the time when we actually get to our NPV that we talked about over time. It's nothing strange. It's not any magic with that. Normal return on investment calculation.

I don't really understand if you're after exactly what WACC we are using or how we calculate, but it's of course both income statement and cost of capital impact into our calculations when we do this. That's different in different countries. If you ask me for the WACC we use in, I think we have them in our annual report as well from last year. The WACC in Kazakhstan is much higher than the one we use for fiber in Sweden.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

All right. We have one question here in the front.

Tom Bennett
Analyst, RBS

Thank you. Tom Bennett from RBS. A question regarding your dividend policy. Is this a temporary move going from a payout ratio to SEK 3 per share? It seems to indicate that you're going to go down in terms of net income in the next couple of years and therefore breach your typical policy, which is 50% payout. Is this just a permanent change in terms of how you're going to pay shareholders going forward? Is that fair?

Johan Dennelind
President and CEO, TeliaSonera

It's a change for now. We're going to at least SEK 3 for next 2 years. We'll have to review it after 2 years and see what it means for the next phase.

Tom Bennett
Analyst, RBS

Okay. The reason for the change? What is that?

Johan Dennelind
President and CEO, TeliaSonera

The reason for the change, we're much clearer. At least SEK 3 is clearer than at least 50% of EPS.

Tom Bennett
Analyst, RBS

Okay.

Christian Luiga
CFO, TeliaSonera

We have paid out much more than 50% of the EPS, as you know.

Tom Bennett
Analyst, RBS

Yes.

Christian Luiga
CFO, TeliaSonera

It hasn't been really clear.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay, we have one in the back.

James Britton
Analyst, Nomura

Hello, James Britton from Nomura. European Commissioners has talked about wanting to create bigger telecom companies to compete, I guess, across the world stage. Is there a future for incumbent combinations in Europe, in your view?

Johan Dennelind
President and CEO, TeliaSonera

It's not the most used argument I hear speaking to the parliaments and commissions in Europe to create larger, bigger European telcos. We're driving an agenda today, together as an industry, for clarity on a certain number of issues, spectrum harmonization, net neutrality, but also consolidation. I wouldn't say it's a clear statement as such. Will it happen or not? I think there are certainly opportunities for consolidation in many markets, but it's going to be the big incumbents, or the number two or three players, that remains to be seen market by market.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay. We have one here in the front.

Speaker 19

Thank you. Aurora Sanderson from GES. This is a question directed to the CEO, but also Eurasia. In many of the countries where you are in Eurasia, there is this system called SORM, where that means that the government can access the information, the data, without your control. I'm thinking about the policy that you launched in December last year, the Freedom of Expression Policy. In these countries, you can't guarantee your clients freedom of expression because the governments can access the data, you are not in control here. I wonder, how can TeliaSonera ensure that their clients in these markets are informed that this cannot be delivered?

Johan Dennelind
President and CEO, TeliaSonera

Thank you for the question, and thanks for making the clarification there, what it means. It's important to understand that it is a requirement, normally a law, which enables the real-time surveillance in some of our markets. We are very unhappy about that, and we are now, with our new policy, speaking openly about us not being happy about that, to the point where we actually encourage our industry colleagues to take a point of challenge when we feel that we are breaching the customer privacy and the Freedom of Expression. That we're doing country by country, and I've been in a couple of meetings with Erik, meeting ministers in our markets, talking about this. Some things are happening. The dialogue is increasing, but it will not change short-term.

We will remain in situations where we have dilemmas, where we operate in breach with our own policies. At least we push fully for clarity and take the point of challenge. That's what we can do now. Long-term, hopefully our voice, together with other voices in these countries, will make a difference.

Speaker 19

How do you inform your clients in these countries about this?

Johan Dennelind
President and CEO, TeliaSonera

We have an ambition to be doing the transparency report, which we have started to do recently for Sweden and Finland. We will increase the number of countries as we go along. Hopefully, our ambition is to report on all breaches according to our policy in all our markets, we have a long way to go in order to do that.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

Okay. Next question, Stefan in the middle.

Stefan Gauffin
Analyst, Nordea

Yes, hello. Stefan Gothberg, Nordea. A couple of questions. First of all, you mentioned that the former cost-saving program of delivering SEK 2 billion in cost savings by year-end will not be met. Where are we likely ending, and how does that affect the cost of the program? Secondly, going back to Lena's question regarding the fiber rollout. You mentioned how the former rollout has performed in terms of payback time, customer payments around SEK 20,000 per customer, and 40% penetration. What are the calculated metrics for this rollout? Do you expect similar payback time, customer payments, et cetera, or how do you think about those measures?

Johan Dennelind
President and CEO, TeliaSonera

I'll continue with the last question first while Christian think about the first one. You'll hear more about the fiber case in the Sweden breakout session. Generally speaking, you've mentioned the data points which we have in our case, and I think there is room for improvement on each and every one of those criteria, including the installation fees.

Christian Luiga
CFO, TeliaSonera

-penetration rates, also addressing the cost for rollout in our geographies. I think there is room for improvements on the upside for the business case, having a quicker payback on investments that frankly speaking, have a very long payback. According to our own measures, they are beyond our normal return on capital requirements, since they produce such an upside in the long run, we're making these investments for upgrading the total capabilities.

Johan Dennelind
President and CEO, TeliaSonera

The second one?

Christian Luiga
CFO, TeliaSonera

The cost savings program. I'm not going to give an exact number. I know you want that, it's going to be a little bit less, and it's related to the areas. I think that's the most important part for the discussion.

Johan Dennelind
President and CEO, TeliaSonera

Depends on the Christmas campaigns and how much we invest.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

All right. We have Peter Kurt here in the front.

Peter Kurt Nielsen
Analyst, ABG Sundal Collier

Thank you. One for each of you, please. Firstly, on the dividend question, what level of confidence do you have, can you give us and investors in the dividend? Are you in any way dependent on any dividends from associated companies you may or may not receive in the future? Is the dividend guidance you've given, is that immune to any M&A plans you may have at the moment? Secondly, for Johan, please, on the international carrier business, I know it's been part of your strategic review, Johan. You haven't talked much about it today, except I believe Hélène alluded to the fact that you are having some benefits indirectly from having the carrier business.

Are we to understand that the international carrier business is part of your strategy, it's here to stay, when we look at the returns from their business, we should not just look isolatedly at the earnings from the carrier, but also include some indirect benefits? Thank you.

Johan Dennelind
President and CEO, TeliaSonera

Yes. You summarized it well on the International Carrier side. We're still in a quite big transition also there from voice to data, where we're very strongly positioned in the data space, where the margins are much greater than on the voice side. Managing that transition is important to get out with a better financial story on the international carrier as well. Having said that, there is strategic component supporting all our operations, delivering better customer experience through the network, by having it in controlling the key part of the value chain. We will, in going into the next year, be clearer on the financial of the carrier as well.

Christian Luiga
CFO, TeliaSonera

On the dividend side. First of all, we are not immune to what the AGM says. In the end, we need to go to an AGM and get approval by the shareholders, but we all know that. We wouldn't go out with this target if it wasn't quite clear commitment from our side. We have a strong balance sheet that gives us the possibility to give this kind of target. On the associate side, we are not dependent on a change in that to take this target to you today.

Jesper Wilgodt
Head of Investor Relations, TeliaSonera

All right. I think that's about it for now. There will be more opportunities in the breakout sessions to ask questions to these guys. That's it. By that, I would like to hand over to Johan for his concluding remarks.

Johan Dennelind
President and CEO, TeliaSonera

Thank you, Jesper. Let me start by saying thank you for being so attentive and very active on the questions. It's not only you here, it's also people online and on Twitter. I picked up a few comments from some of you in here and outside that I'd just like to clarify a few things, because some have not been mentioned all that much. Adjacencies. How do you view adjacencies? Is this just a fashion thing, or do you actually believe in this creating revenues? Yes, we do. We also think it's very important for us to invest in these adjacencies because it gives a further better protection for the core. Improving and increasing our relevance to the consumers, we can also defend our core.

One tweet came out saying, "Look at the map of Eurasia, how can we steer Eurasia from here?" I think this is a very good point, because it's far away. It is about physical presence. It is about having a governance model and a management model that works. You heard Erik earlier today talk about his frequent flying, he's more out there than up here. He's not alone. We have now group functions set up to support the region heads driving the P&L and driving the excellence in the units. He's traveling often with colleagues to offload him in the Eurasian assets. We are very clear on decision-making and the new delegation of authorities. Boring things, maybe, but very, very important things to give comfort that we can steer, we strongly believe we can steer Eurasia from here.

That was a tweet that I picked up on. There are also tweets about my beard, and there is a Swedish saying that I should, which means stop mumbling and speak up. I'm thinking, what could that be? I'm trying to clarify if there are any more points you want to know from us. Please let me know if I should be clearer on any points. Before I go into some closing remarks, you will be invited to mingle with some drinks. Is it downstairs or here? Outside. Yes. Don't run away if you don't have to catch a flight. Stay with us for drinks and catch up, and questions. We continue to be available for comments. My closing remarks are fairly simple.

I'm not going to spend time on this one except to say, I hope you now understand what this means, what the orange bubbles mean. Transformation is not just words here. There are programs behind our activities to transform TeliaSonera's core operations into a new generation telco, future-proof and ready for the all-data era to be much closer to the customers. We have outlined our strategy and our strategic priorities. You've heard them from each and every one on stage relating to our core strategy and our priorities. I think when we now come out also presenting to you how we're doing, we will always relate it to our strategy in an integrated way where also, for instance, sustainability is embedded.

The concrete summary, of course, is the enhancement of our core, recommitting to making sure that our network can be differentiated because it can still be, we need to invest. We need to address the opportunities in convergence and also the threat with convergence. We need to transform our operations to become more competitive. We're putting numbers on this. We're putting numbers on the growth initiatives. We're putting money and numbers on the saving initiatives. I think Christian said he was a bit vague on the growth initiatives, actually, they're very well-crafted initiatives with concrete action plans on each and every one. What he refers to is, hopefully, we can execute all of this because these are executing on the opportunities that we see in our search for growth, which is so rare in our industry.

It's a bold bet where we step up our investments in times of uncertainty, but we also do that with a commitment that we both will participate in consolidation, strengthening our core operations, exploring opportunities, as well as committing to at least SEK 3 per share during these two years. Very briefly, that's the equity story of TeliaSonera over the next few years, leading up to 2018, where we should, hopefully earlier, have reached a much better or much higher potential than we see today in our respective markets. I think it's been a fantastic day so far. I appreciate your time. I know you've traveled far and spent a full day with us. It's a privilege to have you here.

I know we'll see you a lot out there now in the next quarters where we have to come back to this and not mumble, but speak up and be very clear on how we're doing and how we're delivering. Thank you very much for your time, and I'll see you out there mingling in the lounge. Thank you very much