Cascades Inc. (TSX:CAS)
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Apr 27, 2026, 4:00 PM EST
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Earnings Call: Q3 2023

Nov 9, 2023

Operator

Good morning. My name is Sylvie, and I will be your conference operator today. At this time, I would like to welcome everyone to the Cascades third quarter 2023 financial results conference call. Note that all lines are currently in a listen-only mode. After the speaker's remarks, there will be a question-and-answer session. I will now pass the call over to Jennifer Aitken, Director of Investor Relations for Cascades. Ms. Aitken, you may begin the conference.

Jennifer Aitken
Director of Investor Relations, Cascades

Thank you, Sylvie. Good morning, everyone, and thank you for joining our third quarter 2023 conference call. We will begin with an overview of our operational and financial results, followed by some concluding remarks, after which we will begin the question period. Today's speakers will be Mario Plourde, President and CEO, and Allan Hogg, CFO. Also joining us for the question period at the end of the call are Charles Malo, President and COO of Containerboard Packaging, Jérôme Porlier, President and COO of Specialty Products, Jean-David Tardif, President and COO of Tissue, and Luc Langevin, Senior VP of Corporate Services. Before I turn the call over to my colleagues, I would like to highlight that certain statements made during this call will discuss historical and forward-looking matters.

The accuracy of these statements is subject to risk factors that can have a material impact on actual results. These risks are listed in our public filings. These statements, the investor presentation, and the press release also include data that are not measures of performance under IFRS. Please refer to our Q3 2023 investor presentation for details. This presentation, along with our third quarter press release, can be found in the Investors section of our website. If you have any questions, please, please feel free to contact us after the session. I will now turn the call over to our CEO. Mario?

Mario Plourde
President and CEO, Cascades

Thank you, Jennifer, and good morning, everyone. Before discussing our results, I would like to announce that we have some sad news this morning. Mr. Bernard Lemaire, founder of our company, died yesterday. Even though Bernard has retired from Cascades several years ago, he remained the heart and the soul of the company and never ceased to inspire us. Cascades will be mourning for this great man and will celebrate his memory and exceptional achievement. On behalf of all Cascades employee, I would like to offer our most sincere condolences to the Lemaire family and Bernard loved one. Beginning with the calls. We are pleased with our strong Q3 consolidated result, and in particular, the record quarterly performance of our tissue paper segment.

On a consolidated basis, sales increased 2% year-over-year, while adjusted EBITDA of CAD 161 million rose 45% from the prior year. In both cases, strong results in the tissue paper segment were the main driver as benefits from our strategic action yield result. More broadly, year-over-year top-line growth benefited from strong volume in containerboard, which include Bear Island, and a favorable ex-foreign exchange for all of our business segments. While our packaging businesses saw lower average selling prices following the index decrease, the impact at that consolidated level was partially offset by higher selling price in tissue. Year-over-year, EBITDA improve was also driven by stronger tissue results and lower raw material prices for all segments. Freight and energy costs were lower, but benefits were largely offset by higher production costs. Sequentially, sales increased 2.6%.

This was driven by higher volume in containerboard and a more favorable mix in tissue paper. Selling prices were lower for both our containerboard and tissue paper segment. EBITDA increased 14% sequentially. This was driven by improved volume in containerboard and tissue paper and lower overall production costs. Raw material prices were headwinds for our packaging businesses, but were tailwinds for our tissue operation. On the raw material side, highlighted on slide 5 and 6, the Q3 average index price for OCC decreased 46% year-over-year, but increased 26% from Q2. The OCC market saw a more active export market in Q3, with increased volume to Asia, leading to some pressure on pricing. Seasonal fiber generation remained good, albeit at a slower pace than recent year.

We have had no problems supplying the needs of our operation, which have increased with the ramp-up of Bear Island. Average Q3 index prices for white recycled paper grades decreased 22% sequentially and 42% from the prior year levels. We saw favorable market dynamics over Q3, with the index prices continuing to reduce, but at a slower pace than previous quarter. Similar trends were seen with the virgin pulp. The hardwood pulp index decreased 20% sequentially and 37% year-over-year, while softwood pulp index prices decreased 14% from Q2 and 28% year-over-year. Market condition has begun to reverse, following more demand from China and a scheduled downtime and closure announced at multiple mills in North America. Notwithstanding these changes in the market condition, the material has been readily available for our mills.

Near-term market dynamics will be influenced by whether or not Asian market continue supporting both export activity and pricing. Moving now to the result of each of our business segment, as highlighted on page 7 through 12 of the presentation. Beginning with containerboard, sequentially, sales increased 6% in Q3. This reflects higher volume due to usual seasonality and the addition of the volume from Bear Island. These were partially offset by the impact from lower average selling prices related to the index changes and the less favorable sales mix, given the greater weighting of the parent roll. The 8% increase in shipment reflects increases of 12% in parent rolls and 4% in converted product. Sequentially, converting shipment increased 4.2% in Canada, outperforming the 0.4% increase in the Canadian market.

US converting shipment increased 1% above the 0.4% US market increase. Q3 adjusted EBITDA of CAD 101 million, or 17% on a margin basis, was 5% above the Q2 levels, reflected higher volume and lower operating costs. These were partially offset by lower selling prices and higher raw material and transportation costs. The contribution of Bear Island improved sequentially, but is still a negative contributor to our performance, giving the mill is ramping up. Year-over-year, sales and EBITDA both decreased by CAD 2 million, with the impact of lower selling prices largely offset by higher volumes at the top line, while tailwind at the EBITDA level also include lower raw materials, energy, and transportation costs.

Year-over-year, shipment increased by 10% in Q3, reflecting a 14% increase in external parent roll shipment, largely related to the new Bear Island volume, and a 6% increase in converting shipment. Specifically, converting shipment increased by 5.7% in Canada, year-over-year, outperforming the 0.8% increase in the Canadian market. U.S. converting shipment increased 9.5%, once again, significantly outperforming the 4% decrease of the U.S. market. Continuing with our packaging business, Q3 sales volumes in our specialty products segment decreased by 4% sequentially, following lower volume in molded pulp and cardboard products. Production challenges in our molded pulp activity during the quarter are now resolved, and volumes are expected to be back to normalized levels in Q4.

EBITDA decreased by CAD 3 million sequentially, driven by lower realized spread in some sub-segment, mainly due to product mix and lower volume. When compared to the prior year, Q3 sales decreased by CAD 11 million, or 7%, driven by softer volume, primarily in cardboard and lower selling prices in almost all sub-segments. These were partially mitigated by a more favorable exchange rate. EBITDA level decreased by CAD 4 million year-over-year to CAD 21 million in Q3, as benefit from higher realized spread were more than offset by the impact from lower volume and higher production costs. Moving now to our tissue business, which generated a solid quarterly EBITDA margin of 14.5%. This strong performance reflect benefits from favorable raw material pricing and recent wide-ranging commercial, operational, and strategic initiatives that include the repositioning of this segment's operational platform.

This repositioning include closure of several facilities, all of which have now been completed. The decommissioning process is underway and on schedule, with limited impact on our customer, thanks to good planning by our team and production being shipped to other clients. Moving now to results. Sales were stable sequentially, increasing 1%, which reflects 5% growth in converting side. This was partially offset by lower parent roll sales following the closure of our St. Helens, Oregon mill and higher integration within our own network. The average selling price increased by 1%, driven by the lower proportion of parent roll in the sales mix. The benefit of this partially offset by a lower average selling price in converted products that reflects a less favorable mix and lower prices with some key customer, due to contracted pricing model agreement.

Approximately 50% of our retail volume are linked to such agreement. Shipments were stable in Q2, reflecting a 5% increase in converted product and a 24% decrease in parent roll, following the closure of the St. Helens mill. Q3 EBITDA, CAD 61 million or 14.5% on a margin basis, improved CAD 17 million or 39% from Q2. This increase was driven by benefit from lower raw material and freight, and a decrease in fixed cost level following the plant closure. These were partially offset by lower selling prices for the converted product and higher energy costs. Year-over-year, sales rose 10%, with pricing and sales mix initiative and a more favorable exchange rate contributing to the stronger performance. EBITDA increased CAD 57 million from the prior year period. This was driven by higher selling prices, favorable sales mix, and lower raw material and energy costs....

Allan will now discuss the main highlight of our financial performance. Allan?

Allan Hogg
CFO, Cascades

Thank you, Mario, and good morning, everyone. On slide 13 and 14, we illustrate the specific items recorded during the quarter. The items that affected EBITDA were CAD 12 million of impairment charges on U.S. assets, restructuring costs related to closure of plants in the U.S. Slide 15 and 16 illustrate the year-over-year and sequential variance of our Q3 adjusted earnings per share, and the reconciliation with the specific items that affected our quarterly results. As reported, Q3 net earnings per share were CAD 0.34. This compared to a net loss per share of CAD 0.02 last year, and net earnings per share of CAD 0.22 in Q2 of this year.

On an adjusted basis, net earnings per share were CAD 0.44 in the current quarter, this compared to net earnings per share of CAD 0.20 in last year's results, and net earnings per share of CAD 0.27 in Q2. Year-over-year, this variance mainly reflects improved adjusted EBITDA, partially offset by higher financing expenses, while sequential variance also reflects a positive adjustment of income tax from prior years. As highlighted on slide 17, third quarter adjusted cash flow from operations increased by CAD 53 million year-over-year to CAD 115 million, and adjusted cash flow levels improved by CAD 96 million year-over-year. This was driven by higher operating results and lower net CapEx paid in the third quarter of 2023. Slide 18 provides detail about our capital investments.

New investments this year totaled CAD 229 million, and paid capital expenditures, net of disposal and accounts payable variation, totaled CAD 297 million in the first nine months of 2023, including CAD 56 million in Q3. For 2023, our planned capital investment of CAD 225 million have not changed. Moving now to our net debt reconciliation, as detailed on slide 19. Our net debt increased by CAD 12 million in the third quarter, despite stronger cash flow, lower CapEx paid, and positive working capital variance. Exchange rate increased net debt by CAD 47 million during the quarter. Our leverage ratio of 3.8 times is down from 4.1 at the end of Q2, and 4.6 times at the end of Q1.

As we have mentioned in the past, it includes the impact of the recent investment and ramp up of operations of the Bear Island facility. Financial ratios and information about maturities are detailed on slide 20, and other information and analysis can be found on slides 23 through 29 of the deck. Mario will now conclude the call with some brief comments on our near-term outlook before we begin the question period. Mario?

Mario Plourde
President and CEO, Cascades

Thank you, Allan. We provide details regarding our near-term outlook on slide 21 of the presentation. As a reminder, this outlook is based on current forecasts and expectation and may change. Our near-term outlook for Containerboard is for result to be softer sequentially. This reflects higher raw material costs and lower selling prices, both of which are linked to indexes, as you know. We also expect volume to decrease in Q4 due to the usual seasonal downswing in the period, and a slight softening of demand due to the economic uncertainty. We expect to take approximately 47,000 tons of downtime in the fourth quarter for maintenance and inventory management, which is similar to what we took in Q4 last year. Year-over-year performance is expected to be lower due to the impact from cost inflation, lower selling prices following index price decrease, and higher raw material costs.

More broadly, results will benefit from ongoing ramp-up of the Bear Island. We are very pleased with the progress, which is on schedule, and our team is focused on ramping up production of lightweight grades. Results in the Specialty Products segment are expected to be stable sequentially year-over-year. This reflects usual seasonal volume, stable selling prices trend, and raw material costs, and capacity and efficiency improvement in several sub-segments. Our outlook for tissue is for fourth quarter results to be stable sequentially, reflecting more favorable raw material and energy costs, benefit from profitability, productivity, and networking optimization initiatives, and stable volume. These will be offset by slightly lower pricing connected to contracted input cost adjustment with customer. Results are forecast to be significantly above the prior year levels, driven by the same factor.

Given the very strong result generated by our tissue in Q3, some of you may be questioning whether our 2024 EBITDA target for this business of between CAD 120 million and CAD 140 million is too low. It is a fair question, given that annualizing our Q3 result would bring us well above this range. Let me address the question by saying that we are pleased that the wide-ranging action put in place has positioned us to be tracking above the high end of this range. Notwithstanding this, and the fact that we are confident about the future performance of this business, we remain prudent, giving some pricing pressure and the market following the recent drop in raw material costs.

...With that, we can open the call for questions. Operator?

Operator

Thank you. Merci. Si vous voulez poser une question, veuillez s'il vous plaît composer l'étoile suivi du un sur votre clavier téléphonique. Et si vous voulez retirer votre question, composez l'étoile suivi du deux. Thank you. If you would like to ask a question, simply press the star, then number one on your telephone keypad. And if you would like to withdraw your question, please press star followed by two. If you have a question, please press star, then one on your telephone keypad. And your first question will be from Sean Steuart at TD Securities. Please go ahead.

Sean Steuart
Equity Research Analyst, TD Cowen

Thank you. Good morning, everyone. A few questions. I'd like to start with containerboard markets and getting mixed messaging from a few sources. RISI showing prices flat in October. The Bloomberg survey referenced prices declining $20-$30 a ton across kraft and recycled grades. With choppy box data of late, can you comment on what you're seeing in terms of price pressure in the containerboard market right now?

Allan Hogg
CFO, Cascades

So, thank you, Sean, for the question. As you know, I'm not going to comment on the overall market. I can talk about what we're seeing. So, we are still progressing on the developing business for our business, and that's really related to the investment that we made in both of our Piscataway facility, also in Ontario, major investments. So that's sourcing our growth, and also with the addition of our mill in Bear Island. So as we see right now, the pricing has followed the index of what has followed on the market. But we're still working with our customers to make sure that we provide them with the right service.

The fact also that we're providing lightweight solution is probably positive for Cascades.

Sean Steuart
Equity Research Analyst, TD Cowen

Thanks for that detail. With Bear Island specifically, can you give us an indication of startup costs that were embedded in overall third quarter EBITDA? What's the timing for the transition to positive EBITDA of the asset?

Allan Hogg
CFO, Cascades

Okay, so we, like Mario mentioned in the introduction, the T3 was still not positive overall. But the good news for us is in September, we broke the positive side, if I can say it like that, and we intend to continue that in T4 and ongoing.

Sean Steuart
Equity Research Analyst, TD Cowen

That's encouraging. Last question for me on tissue. The gains that Cascades saw in margins this quarter outpaced the industry, more generally speaking. Can you give updated comments on where the company stands regarding attaining all the benefits through the various restructuring efforts you've rolled out in recent quarters? And I presume all the price increases are fully baked into your realizations at this point. But I guess the potential for further margin expansion, absent fiber costs, volatility, and any further gains to be expected on that front.

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Yeah. Good morning, Sean. Yeah, we believe there's still a potential. We just don't know about the market and what would happen with the virgin pulp and recycled fiber prices. But internally, I can say that we have a lot of opportunity and again, network optimization, having the right product being produced at the right mill. Also, in terms of integration, we're still buying a lot of jumbo roll internally, so optimizing the trims with the converting lines that we have, et cetera. And there's an important initiative for cost reduction at the mill level. So we still foresee good improvement, good potential, but overall, what will happen with the market? So what will be the end result in terms of margin? It's tough to predict, but internally I can say there's still a great opportunity to capture.

Sean Steuart
Equity Research Analyst, TD Cowen

Okay, thanks very much for that detail. That's all I have.

Operator

Thank you. Next question will be from Hamir Patel at CIBC Capital Markets. Please go ahead.

Hamir Patel
Executive Director of Equity Research, CIBC Capital Markets

Hi, good morning. Allan, what are you planning for CapEx in 2024? Maybe if you just update us on where you see your leverage ratios going by the end of next year.

Mario Plourde
President and CEO, Cascades

Well, Amir, we're keeping the same target as we disclosed in our strategic partner update, so at CAD 175 million for next year. So, and we feel that our leverage should come within the target range we announced.

Hamir Patel
Executive Director of Equity Research, CIBC Capital Markets

Great. And Allan, how do you think about, you know, just given Bear Island's ramping up well, the need to add additional converting capacity and, you know, timing of when that capital investment might follow?

Allan Hogg
CFO, Cascades

So I'm going to take that one, Amir. So the plan for us since we started the Bear Island was first to make sure that we set up the mill to run well and follow the ramping up, which is the case right now. So the product is well received by the market. So that was our first objective to optimize the mill is also part of our phase one, which is being done right now and following path. Regarding the integration, I mentioned earlier that our Piscataway and our investment that we made in Ontario in the last two years, we still have room to integrate more volume.

So that's next step that we're doing. And for the rest of the integration, we are working and looking at projects, but we are going to look at the CAD 175 million that we set for capital investment, and we'll follow that path. But the goal is still to work on integration, increase that, once we took the step that I just mentioned.

Hamir Patel
Executive Director of Equity Research, CIBC Capital Markets

Great. Thanks, Charles. That's, that's all I had. I'll, I'll turn it over.

Operator

Thank you. Next question will be from Matthew McKellar at RBC. Please go ahead.

Matthew McKellar
Director and Equity Analyst, RBC Capital Markets

Hi, good morning. Thanks for taking my questions. I'd like to start here. So tissue's running really well. You spoke to your target for that business as it relates to 2024, as well as to your leverage targets. Just more broadly, how are you thinking about your level of confidence around some of those other 2020-2024 targets and any that you call out that seem either more or less achievable at this point?

Mario Plourde
President and CEO, Cascades

Well, what we can say, Matthew, at this time is that we are still comfortable, even though we're facing some headwinds in our packaging business, but we have, as you saw, a strong tailwinds in tissue. So, all in all, I think we're still comfortable, and I think we'll reconfirm everything in the next, after the fourth quarter. So but for now, we're still within the targeted objective we set to the market.

Matthew McKellar
Director and Equity Analyst, RBC Capital Markets

Okay, thanks for that. Maybe shifting over, I think you mentioned some pricing pressure in tissue as part of your outlook in the prepared comments. Can you talk about what the latest is that you're seeing in that market?

Jérôme Porlier
President and COO of Specialty Products, Cascades

Yeah. Good morning. But right now, we're not seeing... We're seeing pressure in Canada, as you know, from the government against the retailers. So there's a lot of discussion around retail in Canada. We don't see much pressure elsewhere. I think people are waiting to see what will happen with the raw material pricing, pulp price, SOP pricing. So we're managing, as Marie mentioned, we have a pricing model in place with important customers also. So we believe we're kind of protected for an important part of the business, but we'll continue to work with our customers and follow the market in the coming quarters.

Matthew McKellar
Director and Equity Analyst, RBC Capital Markets

Okay, that's helpful. Thanks. And then last for me, there was a comment on your molded pulp business, that labor challenges, limited shipments in a quarter, and I think you previously spoke about some, operational issues there. Are you able to provide a bit more color on what happened and whether those challenges are persisting into Q4?

Jérôme Porlier
President and COO of Specialty Products, Cascades

Yeah. Good morning, Matthew. Jérôme speaking. So in terms of Molded Pulp, yes, we announced in Q2 that we had some operational issues that continued in part in Q3. However, as mentioned by Mario at the beginning, those operational issues are behind us, and we're forecasting a good Q4 for the Molded Pulp because the demand is still there, so.

Mario Plourde
President and CEO, Cascades

Investment has been made to stabilize-

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Yes.

Mario Plourde
President and CEO, Cascades

- and, and have a-

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Yeah

Mario Plourde
President and CEO, Cascades

... a stabilized production and the desired output.

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Yeah. Exactly.

Matthew McKellar
Director and Equity Analyst, RBC Capital Markets

Okay, thanks. That's all for me. I'll turn it back.

Operator

Thank you. Next question will be from Zachary Evershed at National Bank. Please go ahead.

Zachary Evershed
Director and Special Situations Research Analyst, National Bank Financial

Thank you. Good morning, everyone, and congrats on the quarter.

Mario Plourde
President and CEO, Cascades

Thank you.

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Thank you.

Jérôme Porlier
President and COO of Specialty Products, Cascades

Thank you.

Zachary Evershed
Director and Special Situations Research Analyst, National Bank Financial

As we're thinking about the sustainability of tissue margins, you did indicate that lower raw material costs contributed CAD 50 million to tissue EBITDA, and lower freight was another CAD 1 million. Could you maybe comment about how much of that benefit you can backfill with operational improvement, when or if pulp and freight tailwinds begin to fade?

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Well, I don't have the exact number, but what I can tell you, as we explained in our Investor Day in Virginia, the tissue business that we have now is much more resilient than it was years ago. So when you look at the platform that we have with 10 mills instead of 20, with fewer employees, fewer customers, fewer products, I think now we have a much better business that will go through the cycles in the coming years. So honestly, we won't see again issues as we saw in 2009-18 and 2022. I'm really confident that the business will be able to follow typical market cycle as our competitors are seeing.

But, again, we have a much better and stronger business today with the investment also that we're done, modernization, closure of older plants, et cetera.

Zachary Evershed
Director and Special Situations Research Analyst, National Bank Financial

Thank you for that. And then could I get your view on the supply and demand dynamic in containerboard going into 2024? Given the recent announcement of mill closures versus new capacity ramping up and what you're seeing on the ground in terms of consumer demand trends.

Allan Hogg
CFO, Cascades

Okay. So, on the overall market, you all saw the published numbers of the additional capacity and also the closure. As we speak right now, I'm gonna use what was published. There's a 1.4 growth on the market of the demand, the market in the mid to long term seems to be better, the way we see it right now.... And on our side, you're seeing that, we're taking the steps to make sure that we're balancing also our inventory level based on the demand.

So, the other thing that I would add to this is, Cascades is a lot better equipped right now with about 1.1 million, sorry, 1.4 million tons of volume on the Containerboard side, that is tier one. So we're better equipped to compete. So, I would just say that we are going to manage on our side based on the market condition. But you know, the mid- to long-term seems to be looking good right now overall in the market.

Zachary Evershed
Director and Special Situations Research Analyst, National Bank Financial

Good color. Thanks. And just one last one. You guys are outperforming box shipments in Canada and the U.S. Obviously, there's a contribution there from Bear Island. Is anything else lifting that?

Allan Hogg
CFO, Cascades

Well, mainly, when we look at the performance that we are doing compared to the market, it's really based on the... Yes, we have been focusing our sales team on specific market that are growing a bit faster than the average market right now. So meaning like, the e-com and the distribution, so which is helping us. One of the market that is not doing as good for the time being, just because of the economy, is the industrial. So, it's about 15% of the volumes overall. When we look at the market, our strategy has been to focus on faster-growing market, and it's paying off.

But in addition to that, as I mentioned earlier, the growth is also coming largely because of the investment that we made in Piscataway, which has been very good for Cascades. It's usually well located and servicing also markets that are growing faster than the average. And the same thing also in our region, in Ontario. When you look at the overall, the Ontario market is more than 50% of the overall market in Canada, and that's where we decided to make a major investment to align our capacity to service the market.

Zachary Evershed
Director and Special Situations Research Analyst, National Bank Financial

Very helpful. Thanks. I'll turn it over.

Operator

Thank you. As a reminder, ladies and gentlemen, if you would like to ask a question, please press star followed by one on your touchtone phone. Your next question will be from Frédéric Tremblay at Desjardins.

Frédéric Tremblay
VP of Investment Solutions, Desjardins Securities

Thank you. First, my condolences to the Cascades team following the passing of Mr. Lemaire.

Mario Plourde
President and CEO, Cascades

Thank you.

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Thank you.

Frédéric Tremblay
VP of Investment Solutions, Desjardins Securities

Sorry if I missed it, but, maybe as a follow-up to the last question there, on containerboard, I'm just trying to figure out, what would have been the shipment growth from your legacy operations if we exclude, the contribution from new capacity on Bear Island? Can you provide some comments on that?

Allan Hogg
CFO, Cascades

No, we're not going to comment on this since we look at the overall network that we have, and this is what we're doing right now. When we're making our decision of where the volume is going to be produced, we're making our decision on what bring the most profitability to Cascades. So again, we're seeing this as an overall, so we're not going to disclose any specific counting the old or new or facility or in the network.

Frédéric Tremblay
VP of Investment Solutions, Desjardins Securities

Okay, understood. Switching to tissue on the Away-from-Home, just curious to get your thoughts on what you're seeing in that market right now, and what are your expectations as we sort of progress in an uncertain economic environment. Is that an area where you're seeing some weakness now, or has it been fairly resilient so far?

Jean-David Tardif
President and COO, Tissue Papers, Cascades

Good morning, Frederick. So it's been stable, honestly. I think everybody's waiting to see what will happen. It's a big question mark, for sure. One thing also we've done internally is that business now represents one third of our business versus almost 50%, so, and we gained some flexibility. So we're, we're less at risk than we were, towards away from home versus a few years ago, first thing. The other thing is, October was our best month, for the year, so, in terms of case shipped. So I think overall it shows that, the market is still, is still solid. But as I said earlier, I think we've picked the right customer. Also, as Charles mentioned, having the right customer who are growing, in, in those difficult periods.

I think the mix of product that we have, which is not in the ultra segment, is also helping us. We're not really strong in the office channel either, so it's also somewhere where we're gaining. So overall, I think we're still optimistic and positive about that business, but for sure, there's a lot of uncertainty, as you all know. But nobody knows exactly what will happen next year, but I think we are, again, much better positioned to go through to the coming quarters.

Frédéric Tremblay
VP of Investment Solutions, Desjardins Securities

Great. That's it for me. Thank you.

Operator

Thank you. There are no further questions at this time. Monsieur Plourde, please continue.

Mario Plourde
President and CEO, Cascades

Yeah. Thank you, everyone, for being on the line this morning, and looking forward to talk to you with the fourth quarter. Have a good day. Thank you.

Operator

Merci. Thank you, ladies and gentlemen. This does conclude today's conference. You may now disconnect your lines.

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