Thank you for joining the pre-recorded April 7, 2020, Colliers International Group Inc annual general meeting conference call. Please note that due to technical issues, the formal component of the shareholder meeting was not recorded. For detailed voting results on each matter of formal business at the meeting, please see the press release and report on voting results issued by the company and filed on www.sedar.com on April 8, 2020. A recording of the address of Jay Hennick, Colliers Chairman and Chief Executive Officer, that followed the formal business of the meeting will play immediately after this message.
Thank you, ladies and gentlemen. We have completed the formal part of the annual meeting. I'm going to begin today by saying that no one could have predicted the COVID-19 pandemic and the economic stress that it has created. In mid-February, I published my annual letter to shareholders, which was included in our annual report. As I prepared my comments for today's meeting, I was shocked by how many things had changed in just six short weeks. Despite all of this, our leadership teams at all levels have moved quickly and are working diligently to navigate through the uncertainties. For Colliers, this means remaining true to our values that have stood the test of time, prioritizing the protection of our people and our business while continuing to provide the best possible advice to our clients.
In doing so, over the years, we have built a highly respected global real estate services and investment management leader with more than 15,000 professionals operating in 68 countries around the world. I would like to take a moment to recognize all the enterprising and collaborative people at Colliers for the way they've responded, adapted, and remained connected to their teams and to their clients. I also want to thank them personally for going above and beyond for our stakeholders. Let me say that one more time just to emphasize it. Thank you to the Colliers team. Our shareholders know that creating value, or in times like these, preserving value, has always been critically important to us. Over the past 25 years, this leadership team has earned an enviable record of performance that speaks volumes about the way we operate and thrive through different business cycles.
This decline is no exception. We're confident that our proven track record, diversified business model, enterprising culture, and experienced leadership will enable Colliers to withstand this crisis better than most and come out the other side ahead of our field. We entered the pandemic in a position of great strength. In 2019, we delivered record operating results with revenues that surpassed the $3 billion mark for the first time. We also completed several acquisitions that strengthened and diversified our business even further. The fact is, however, what happened last year or in the first few months of this year no longer matters. All that matters now is what we do from here. Businesses across most industries have been hit hard, and our industry is no exception. Revenues for many companies are drying up quickly as customers are rightfully staying home and distancing themselves.
Thankfully, 45% of our revenues and as much as 50% of our EBITDA come from outsourcing, advisory, and investment management services that are more essential, recurring, and contractual. We have worked diligently over the years to increase the revenues from this segment of our business so that we could weather the storm in a downturn. So far, these revenues have remained stable, with some variability depending upon local market dynamics. I hope this stability holds. The balance of our business comes from sales and lease brokerage. This segment has been significantly impacted, although our variable cost structure does help to automatically adjust our costs versus expected revenue streams. Regardless, we are making tough but necessary decisions to adapt to the current environment while ensuring we continue to deliver expert advice to our clients, which is needed now more than ever.
Our professionals are busy helping clients make important decisions about their property, about their leases, and are also assisting those hoping to capitalize on the crisis. In commercial real estate, as decisions are made and transactions materialize, revenues invariably follow. Colliers also benefits from our globally diverse revenue streams. About 55% of our revenues comes from the Americas, but the balance is split almost equally between EMEA and Asia Pacific. As markets return, those that recover first will share lessons with the others. So far, we're seeing some new business activity in China and in other parts of Asia, which could represent an early sign of improvement, although it's still too early to tell. Overall, it's hard to predict what the coming months and weeks have in store for us as this crisis continues to affect our global economy.
What I do know is that Colliers is always ready to act responsibly and swiftly when it comes to ensuring our operations remain strong, enabling us to capitalize on opportunities as we have done in the past. Let me conclude with four reasons why Colliers will emerge from this crisis stronger than most. First, our leadership. As I said, I'm proud of our management teams in each of our regions and business units across the globe. As a group, they are making important decisions with pace, while being clear, concise, and caring. Our operators are experienced and committed, so I'm confident they'll serve us well. Second, our liquidity. One of our major priorities is to preserve our liquidity and maintain our strong balance sheet. We continue to run sensitivities to ensure we're well fortified.
This, combined with taking the right actions now, will allow us to withstand the financial and operational impacts of this crisis. Third, our people. Everyone knows that Colliers experts are the most enterprising and collaborative in the business. Whether it's our Knowledge Leader platform launched by our U.S. team or the microsites developed by our Asia-Pacific, Canadian, and EMEIA teams to help clients understand the impact of COVID-19, we have seen countless examples of our enterprising spirit in action. Finally, and perhaps most importantly, our entrepreneurial culture and significant ownership. Our leadership team owns about 40% of the equity in our company, substantially more than any of our competitors, and this gives us a huge advantage. Not only are we perfectly aligned with our shareholders, but each of our people have skin in the game, giving them the ultimate motivation to make the right decisions expeditiously.
Without question, we will continue to be tested in the coming months in ways we can't anticipate. However, I'm confident we're up to the challenge. I believe in our brand and our business model. I believe in our leadership teams, our decentralized structure, and our enterprising culture. I'm convinced our economy and Colliers International will come out of this crisis better and more united than ever. Let's all keep calm and carry on. That concludes my comments today, and I'm hoping everyone on this call remains safe during this unfortunate and unprecedented crisis. Thanks for joining us for this year's unusual annual meeting of shareholders. Thanks again.
Ladies and gentlemen, this concludes the annual meeting of shareholders conference call. Thank you for your participation and have a nice day.